Excellent service today by Yaritza - she answered all our questions and helped select the right storage unit for our needs. We really appreciate the extra effort and info she provided!
Yaritza was very helpful thank u for being so helpful thank u very appreciated
Keith was very helpfull , courteous and Pacient . Great Customer Service .
This is my second unit I've rented at this facility. Went smaller this time, pricing was great. Had no issues getting in and out. Facilities are clean and well maintained.
Moved from a different location to this one that is closer to home for me. Yaritza is a gem! Got everything set up for me. Great job!
Came to rent a unit, they opened exactly at 9:30 Stephen And Keith were very helpful very polite, I rented a 5 x 5 and thought it was too small for me so I transferred to a 10 x 10 I thought it would be long but transition went smooth. Keith was even as kind Enough to walk with me back to my unit because there were some bees hanging out and he made sure they were out. I rented here about 23 years ago when I first moved here and there even better now, The units were Available and very clean. I give public storage a 10 out of 10
So quick and easy to pay for unit online, location was perfect for me
Yaritza was great! Fast & friendly customer service. Highly recommend ⭐️⭐️⭐️⭐️⭐️
Great experience thanks to Keith!
I recently rented an outdoor storage unit here in Brandon and had a small issue when I first arrived with a wasp that came thru the key hole. Absolutely no fault to the facility, it's just what it is with outside units but luckily it was business hrs so I spoke with Keith at the facility, and he immediately took care of it before I put stuff in the unit. I really appreciated how quickly and professionally he handled things! I had a long day of moving and was completely exhausted, so his help made a huge difference.
You can tell he genuinely cares about keeping the place well run and making sure customers are happy. What started as a frustrating moment thinking I'd have to deal with the wasp (I didnt have a broom/spray/etc) and add more things to my todo list during a big move ended up being a really positive experience thanks to him.
I haven’t been here long but so far I highly recommend this location
Linda did a fabulous job signing me up for a storage unit. Kind, courteous and professional. She helped a lot getting me the perfect unit
Linda was very professional and friendly. Thank you. A blessing for me.
Outstanding customer service by keith.
Linda was very helpful and help found the storage I need!
Linda was amazing. So patient with my questions and helping me with my storage. Needs.
Linda was very helpful and informative on what size I should get because I almost purchased a storage unit that wouldn’t have fit all my needs. Big thanks to Linda for looking out.
⭐️⭐️⭐️⭐️⭐️
If you’re looking for the BEST storage experience, skip everywhere else and come straight to Public Storage in Brandon! The facility is spotless, secure, and by far the cleanest I’ve ever seen. But the real highlight is Keith—he’s professional, friendly, hilarious, and goes above and beyond to make everything easy. Customer service like this is rare, and he made the entire experience a breeze. Highly recommend this location and a big shoutout to Keith for being absolutely awesome!
This location is 1007 East Brandon Blvd., Brandon, FL
We came to out some things in our space and saw that our space was leaking. Thankfully Keith was outside in that moment and helped us out to switch spaces immediately. Very helpful and thankful that this happened or our stuff could’ve been damage! Thank you!!
Mandy was very helpful and professional. Thank you Mandy!
I was greeted by both Mandy and Keith upon entering the office. I then informed Keith that I had made an online reservation for a 5 x 10 until with air conditioning. From there Keith knew exactly what to do with my reservation number. He explained very well the terms and conditions upon renting the unit including cost per month and insurance need to cover the unit. The process was smooth and easy by following Keith’s instructions. Both Keith and Mandy answered my questions precisely and professionally. I had no further questions upon the completion of the contract.
Mandy was amazing! I was in and out with my space. Great people!
Mandy was absolutely amazing. Very knowledgeable and helpful. Took her time and ensured all my questions were answered and needs were met. She went above and beyond taking care of my situation every step of the way. She will be my go to person. She helped me in more ways then I even knew I needed without hesitation making sure I was okay before leaving. Mandy you are awesome mama. My go to person here for sure. (Side note large facility very open and a plethora of units)
Linda provided great service! She took care of the change in th
Easy process. Rented unit online, lock was waiting for me inside the unit the next day with 3 keys. App works to unlock the gates, and a manual code was also provided. Storage was very clean. I have no complaints.
Needed help with account...Received EXCELLENT SERVICE from Clyde...thank you Clyde!!!
Love this location. Keith was very helpful and courteous with my move to a larger unit, will definitely recommend.
Great customer service provided by wende
I absolutely LOVE my Public Storage location! Someone is ALWAYS there with a smile and alwaya smiling and helpful no matter what time of day or what ever is happening! I cannot brag about this location enough! Thanks for being much favorite storage location!!
Clyde is very helpful and knowledgeable. Great deals. Highly recommend.
My experience with Public storage (all the locations I have come in contact with) and its staff, Nessa and Grace, has been amazing on both a professional and personable level. I feel like I am with family every time I visit. The storage units are clean, and there's nothing I can complain about. Thank you, public storage for your wonderful service, and making my move-in experience less of a hassle. Truly grateful,
The Lee Family
Excellent storage facility and professional staff to boot. Megan was very helpful and thorough. Storage unit is a more than adequate size. I was nervous when picking it because I thought it may be too small. It is more than enough room; it is the smallest climate controlled space they offer. Inside the storage space is very clean. I have recommended this location to several prospective renters; & will continue to do so.
Wende was amazing helped me In every way possible! Awesome customer service
Awesome service from Angie and Mandy! Go see them.
Angie was amazing!!! She made the whole process easy
Angie, Mike and Linda
Great service
Linda & Sierra were Superb!!!
Angie was very helpful too!!!
Linda and Angie great customer service very nice and friendly
Linda and Angie were awesome. Helped with my storage needs. Facility was clean and easy to access.
Linda was amazing on fixing my issue with double reservations and gave us the best rating
SIERRA CLYDE AND LINDA
AMAZING PEOPLE WONDERFUL AND CLEAN AREA.
Jeff was very nice and helpful
Linda was of great help, and simplified the rental process 😃😃
Excellent facility!! Great rates and special deals.
Ro was excellent. Very satisfied with her help. Thanks you Ro!!
The app works great, the property is clean, and Ro gave me top notch customer service! Thank you!
Needed a storage place quickly and was not near my computer to complete the process. Called Wendy at he Brandon location. She was very friendly, helpful, and patient. Was able to complete the reservation and payment over the phone with ease and was able to access the storage unit immediately. Great customer service.
My husband and I went to the Brandon, FL location at 1007 E Brandon Blvd to view a unit we had reserved online. The unit was what we needed and so we completed the paperwork and moved some things in right away. We were greeted and helped by a young lady who managed the property by the name of Ro. From start to finish she was so courteous, helpful and professional. She showed us the unit, did our paperwork and took time to answer any questions we had. Very patient and kind, too. We give her all 5 stars ⭐️. Thanks to Ro for making the whole process easy and seamless!!
I will need to thank Victoria for helping me out to pick the best storage and taking the time to show me multiple units and being so patient with my family. You rock Victoria
Victoria was an awesome sales rep.
Hello! I reserved a unit online and spoke with Victoria, she was very knowledgeable and helpful with me getting a unit. I asked several questions and she answered each one. She was very pleasant and patient with me. We need more people like Victoria. She's awesome!
Felicia is amazing. She helped me a lot today!!! She helped me fast and super friendly to make a change to my storage!! Love it.
Felicia, manager, has awesome customer support skills and take an extra effort to see we are satisfied with our storage needs.
Excelente la atención de la muchacha que me atendió.
Felicia give us an Excellent customer service!!!
Felicia was great at assisting us awesome experience
Victoria and Felicia were great.
The service is good and Felicia was a great communicator about the facility
Victoria is top notch with her customer service skills.
First visit she answered all our questions in both English and Spanish patiently. Gave us the tour and what to expect with our unit and on the 2nd visit to finalize the unit she was great to work with.
Walked us thru it step by step to insure everything was set up properly and that we didn’t have any further questions.
Felicia was very interesting very polite and very helpful and you need to hire more employees like her she's very informational and she treated me like a human
Very nice and professional staff. Felicia was an absolute pleasure and went above and beyond to help.
Victoria did an amazing job. She made my transfer from a space to another so easy. and was very helpful. I recommend this location to yall
This location is great! Property manager Victoria goes above and beyond for her clients and provides excellent customer service! WE ARE NOT WORTHY!!
Victoria was sooooooo..... incredible.... Omg i had such a problem and she help me out so much. I'm so happy that someone like her is working at this location!
Victoria provided me the best service. She explained me the things in an easy way. I recommend y'all to stop by.
Victoria provided me the best service. She was quick and efficient. She helped me throw my whole process and she could help me understand everything very clearly.
Victoria provided awesome customer service. Very helpful and explained everything in detail. Very good account creation experience
Felicia does an amazing job here at this location. She is always willing to go out of her way for her customers.
Easy to rent and clear instructions however additional Insurance requirements are not shown up front to the rental price.
I have everything I own stored at this facility, which can be very stressful, but I recently ran into a personal issue, so I had to contact the office for assistance. I was treated so kindly, and all of the assistance I needed was handled immediately by Felicia. She was so incredibly kind and understanding about my situation. I would never store by belongings at any other facility!!! If you're wondering if this is the right place to store your belongings, I highly recommend you speak with Felicia. She is absolutely amazing!!!!
Signed up for another storage space. The attendant was very helpful and we couldn't ask for better service. Thank you
Very helpful getting us set up in a smaller place! Thanks!
Felicia was so helpful and kind!
Gotta say I had a great experience at public storage today. The property manager Felicia was very professional and helpful.
Annesa was very nice and informative. She went far and beyond what is required of her. I would definitely recommend this location.
Felicia was very sweet and super helpful and really does a great job at helping customers!!
Big place. Easy to drive around with plenty of room to load and unload
Staff is friendly, and they were able to answer my questions.
Thanks to Felica and Nessa the customer care and service that they provided for me doing these days has been nothing but exceptional. Kudos!!
Very easy in and out. Felicia was great. She explained everything very clearly. Map was a nice touch. Very happy with my choice.
Felicia was very helpful, quick and easy for my first time getting a unit!
Nessa was super helpful and kind. She got my storage unit changed over to a climate controlled one and made the process quick and easy. She also processed the refund for the lock quickly, since we brought our own. Reasonable prices too. I couldn’t recommend this place more. Thank you Nessa for making our moving day easier!
I appreciate the technology!
Interactions with staff have been pleasant. Grateful for the climate control storage. It can be a challenge to get in or out of at times.
Thank you nesssa for your awesome service at public storage!!
Great service the entire time with helpful information.
Wendy was very helpful. Thank you!!
Wende the office manager was extremely helpful and nice. It seems like it’s a really clean and well kept storage building.
Thanks Wende and Jake for all your guys help !! Great Customer Service!
Jacob. He help very good. Nice costumer service. I give 100
Wende was extremely diligent and professional! Checking in was quick and painless!!!!
Wende has been great and very informative in the setup process.
Wende was wonderful and super fast!
Wende was so helpful in my move in process!! I upgraded to a larger unit and she walked me through it and was so helpful! Highly recommend!
Wende was amazing, very good customer service, got me in and out of the office face 😊
Wende was absolutely great and very helpful would definitely recommend coming to this location
Wende and ilna was great and even help me download my app and made sure it worked.
Wende was very informative and courteous and a great personality. Thank you very much! Andrew
Wende was very helpful when I lost the key to my unit by helping me find someone to access my unit
Wende was nice and professional.
Very helpful and professional all around good experience thank you very much Jacob
Jacob is a very owesome person and very good doing hes job and very friendly
Very happy with are experience
The people that work there is very nice to me. And answer any questions I have in a timely manner.
Wende held me at hostage until I gave her the best review I could. Somebody please give this wonderful lady the $150. Very sweet, helpful and professional.
Ian and Wende were fantastic!!! Very knowledgeable and helpful!! Thank you so much!
Great customer service. Her name is wende.
Wende was super helpful!!
Go over to public storage in Brandon and see Nessa she is awesome and very helpful. Great customer service and very professional.
Wendi, Lori, Nessa were all friendly. Made getting a storage an easy process and explained everything !!!!!
Great staff! Wende was a pleasure.
Wende & Ian Were amazing!! Very friendly and helpful!
WENDE AND WENDE TOOK CARE OF MY SITUATION FAST THERE ALWAYS NICE AND WORK WITH YOU IN ANY WAY THEY CAN...ALSO HAPPY TO SEE THEM BEHIND THE DESK WHEN I NEED HELP.............YOUR MECHANIC
I received great service from both Nessa and Wende when needing assistance
Wendy and Lori and Lori did a great job helping me today thank you
Wende and Lori were excellent for customer service satisfaction, kudos
Wende and Lori were amazing
Wende was amazing and accommodating!! Nessa was also helpful and sweet :)
Wende was very helpful, got everything I needed right away. Very polite. Great service
Just came in to take care of my bill and the lady who initially signed me and my husband up was in here and her name is Wendy, she is the nicest lady and Nessa who was her coworker today she is the tech Queen come on into the store I would recommend it to anyone prices are low make sure you always look out for those promotions
Wende was fantastic in helping me switch my unit. As we say in the military—promote now! Thank you.
Wende was so helpful and professional! Wonderful customer service
Wende was very helpful and was kind enough to give us a walkthrough on the different sizes of storage rooms that they have available.
Wende was great during the process. She explained to me the sizes and took me to the unit and show me how the new locks works. Great customer service I recommend this place.
Wendy was amazing and extremely helpful. She made my move in experience simple and stress-free. Thank you Wendy.
Wende has given Excellent service!
Wende was great and professional.. excellent customer service
Wende was amazing and very helpful
Wende was a great help and made the process easy to understand and answered any questions I had for her. I definitely recommend!!
I got a new storage unit 5x5 so easy in the new building! Very clean, convenient and safe! Public storage also has an app now for bill pay and one button gate access via the app! Love the new company updates and the front desk people at the Lumsden and Brandon Blvd locations are patient and very accommodating!! Had a great experience!
Thank You Ms. Wendy For Helping My Mother & I Find The Perfect Storage. She Took Her Time To Make Sure We Would Find The Right One. She Is Truly Amazing.
Wende was so great and helps a lot with all my questions, she's really amazing and helpful.
I just rented a storage unit. The sales associate named Wende was very knowledgeable and helpful. She made my rental experience very easy. Thanks Wendy!
Ian was very helpful today when I secured a storage unit for the summer months. He helped me access the app to make a reservation and explained everything vey thoroughly each step of the way throughout the process.
Great customer service. Easy setup in store. Thanks to both representatives at this location. New building for climate controlled rooms.
Wende was so professional, upbeat, and an absolute amazing person. Today as I came in she dealt with not 1 but 2 rude customers with complete professionalism. She was calm and polite the whole time.
Wende was very helpful in setting me up with a storage unit. The units were very clean.
Wende. Great customer service
Wende was my rep and helped me have a fantastic experience.
Thank you for the prompt, efficient, and friendly service from Wende and Ian. Made this experience well worth the visit!
Wende provided excellent and Great service. Smooth Process. Highly Recommend.
Thank you
Great service Ian and wende. Very nice people.
Wende Very nice courteous and helpful thank you
Wende was extremely friendly and helpful. Thank you very much
Wende was really helpful and nice
Great service! Will be back!
Wendy is very nice and very helpful
Wendie was very helpful and professional! Helped us with everything we needed and made sure we were all set. 10/10!
Nessa in the office was very sweet and professional, clean property and great staff. 10/10
Hi! I went there to get an inquiry about one storage unit. I spoke with Nessa and she was very helpful and she even show me one of the empty unit to see how big it was. I will be definitely going back there and getting help from Nessa! Very friendly person! Thank you Nessa for all of your help!