Public Storage Self-Storage Units at 1351 West Brandon Blvd, Brandon, FL

Megan was amazing and helped setup everything! Thanks so mucho!

Megan was awesome! Got me a great unit and setup my app with no hassle! Thanks Megan!

Ian was very helpful. I've been having some issues that corporate public storage is responsible for and was getting ready to leave for a competitor storage facility. Ian was in the office at this location and helped me resolve the issue. Thank you Ian!

Megan was amazing! She helped setup my online account and got me to my space quickly! Highly recommend. Thanks Megan!

Megan was awesome. Had issues with first unit but she got us in an even better unit closer to the front of the building! Thanks Megan!

Megan is absolutely the best! She truly helped me and my mother throughout this moving process.

One star does not reflect on the attendance at the facility but on the management of the app. First would work outside the gate but not inside now keep getting kicked off just to make a new password then turn around and get kicked off again to make another attempt just to get kicked off again , its getting really frustrating that they can't seem to get the app worked out

Extremely rude.. I moved out 1 day after my billing cycle and they do not pro rate..

Megan was so helpful & made the storage process easy peasy!!

Nice storage unit. Easy to get in and out of

Megan was awesome! She helped me setup the app and make payment online! Thank you so much!

Very rude young lady from this department or particular store in Brandon called me. I deal with public storage a lot because I buy storages. I know the rules. If you’re out by the first you do not owe rent she proceeds to call me and tell me that I still owe , no ma’am you better go back to your policy book and pull it up because I don’t OU anything and I will find someone else to do my business with .

Alec and Megan are professional and knowledgeable people who provide great service and troubleshoot for me when my needs change.

Paying $300 and we can’t even get into our building. Nobody ever answers the phone.

Megan was awesome! Set usbup with a great unit and got the app working! Thanks! Highly recommend!

Megan was amazing!

Megan set up not only our storage unit but the Public Storage app too! Amazing property manager who needs a raise! Thanks Megan!

Pretty clean from what I saw

Okay my question is if I go to pay for the month of November on December 1st and take my stuff out of the storage unit and they want they charge me for the whole month of December do you think that is right please give me a feedback

Went in to check in for a small storage, Ian helped me out was very nice very informative definitely check this place out if you’re looking for storage. Place is clean too

Megan was awesome!

Megan was awesome!

Truly exceptional service Megan was so nice and polite.

Very well maintained, they clearly have an amazing staff

Check in process was a total nightmare with Crystal. New employee first time alone. The temperature controlled units are extremely hot and there's 0 lighting in the hallway. I paid for the unit and next day decided that I wasn't going to store there and I went back the next day to have them process a refund a week goes by no contact so I go back to the facility only to find out the property manager that the company denied my refund request after one day and not even moving in. They stole $140 from me this place needs to be shut down do not go anywhere near this facility

Wende was absolutely patient with us and answered all of our questions. She showed us around the facility and assisted us with choosing the right storage for our needs. Great customer service with a smile

Megan was awesome! Thanks!

Megan was awesome and efficient.

Megan was great! Thank you!

Megan was awesome!

I am sooo pleased with the property manager at this location. Meghan is extremely helpful and professional. I booked a storage locker and was hoping to get an upper locker instead. None was available at the time but Meghan remembered and call me a week to inform me one opened up. Extremely helpful and actually does her job!!!!!

Megan was a great property manager. She always helped me when i needes it, and will be the reason i return when i need storage again. Thank you Megan!

Megan was amazing! She is such a wonderful property manager and always able to help me when I needed it. Thanks Megan! If I ever need storage I’m coming back here!

Megan was great and helped me with my needs. Thank you Public Storage.

Very awesome staff, and place is maintained very well. Clean and climate controlled.

Megan was amazing! Got me into the unit I needed and the property looks beautiful! Thank you Megan !

Wende and Nessa were really great helping me ! My wallet was stolen and they help me get everything bk I’m order! I thank them a lot for everything they did for me’

Megan was amazing! She got me into the perfect unit and made the renting process easy! My parents will love it! Thanks Megan!

Great customer service, super friendly and good clean units.

Great units, great rates, and clean property!

Megan was amazing and explained everything fully! Thank you!

I must say renting my unit this morning was totally awesome. Megan was 100% on her job duties as well as selling me a perfect spot. She made sure that I understood all qualities of my documentation as well as any promotions that you guys have available at your location. I do love and respect that Megan is the most awesomest person I ever met and contact when it comes to storage units. You must promote her more and more and have her to train other stores being that she has the most awesomest attitude. Positive thoughts as well as a good move in production

Megan was perfect! Amazing and five star service! Got us in and out! Definitely one of the best experiences we ever had.

I'm just enquiring. How long is storage rental for a year? Does this site have an email address?

Megan was super helpful. She was efficient and she provided service professionally, and friendly. Megan was also fast and that mattered because we were paying the movers by the hour. So Super Awesome job Megan for 5 star attention.

Hey I want to give Ms Megan thousand stars! She was extremely helpful!!! EXCELLENT CUSTOMER SERVICE!!

Megan was amazing and got me in the perfect unit at the perfect rate! Thanks Megan!

Megan was amazing! Thank you so much!

Megan was so amazing, she gave me an amazing service

Megan was very awesome on my very stressful move she accommodated me and helped me get into the unit very easily and she was very outgoiand made you feel comfortable

Zack and Grace were very professional and answered all my questions with explanation thanks so much guys I will refer anyone ❤️

Megan was amazing with helping me get my storage unit ready to go! I appreciate all the help. Thank you, Megan!!

Megan was great helping me get into the perfect unit! Thank you Megan!

Employee Megan was very helpful I appreciate how she worked us through the whole progress and had the patience to work with us

Megan Is Very Nice & Helpful

Prossional service! Megan was exceptional in explaining all of the innovative automation features!

Megan was awesome, knowledgeable and kept me feeling welcome. So much information Megan offered, I appreciated her kindness and she really knows everything about the facility.

Megan was amazing and helped me get into the perfect unit! She even got me a discounted rate! Thank you Megan!

Megan did an amazing job helping with me getting my unit!!

I moved out of the storage unit in 2/6/22 I called and asks if I could get the rent prorated since I was not going to be there for the full month. They told me they do not do that. So I paid the full month rent to be there only 6 days. To get to my unit and to find my things covered in mold, and water public storage ceiling fell I had all the pink installation all of my items and that was covered in mold the roof had a hole in it I got no compensation I was told just to make a claim and I did so now I'm waiting for my claim to go through I will never go to them again

I Had An Great Experience At Public Storage Receiving Help From Megan… ❤️❤️

Megan was very helpful explained everything, she definitely knows her stuff

Made money I hate that brown color

Wende was amazing! Great service and helped us out a lot. Thank you!

Megan was very helpful and pleasant. She explained things very clearly. I was very satisfied.

Megan the manager is the greatest! She's helped me so much. Thank you for you exceptional service!

Good service megan

Wende was fantastic and professional, very helpful.

Awesome Megan is amazing.!!!! Made experience enjoyable !!!! Never had better service she brought my spirits up.!!!

Megan was great

Hello I had a good experience Megan and Ian was very helpful with all my needs they are really friendly and have very good customer service I would recommend them for all your storage needs

Megan was so awesome and helpful and great she’s an amazing person!

Megan and Ian were tremendous help! Thank you so much! The property was beautiful and the unit is exactly what i needed. Thanks again!!

Megan was such a great help she helped me with getting a bigger storage and she Lowered the original price i was supposed to pay from a past due balance thank you so much Megan !!

Awesome service Megan was super

Megan has such a nice disposition. It makes every trip to West Brandon Public Storage an absolute delight! I highly recommend wearing a mask and giving her your business from a friendly 6 feet away.

Megan was very professional and knowledgeable. She was patient with us as we tried out each storage.

Megan was amazing!!!!!! 😆

Ian was super helpful, I was having difficulties signing onto the app and Ian made it his priority that I was able to sign on and get squared away

False advertisement

Getting older so the units seem more worn but it's a decent storage facility for what I needed Edit: The clerk in charge at the desk on Monday when I had to go back was cold, rude, and had no sense of compassion nor customer service skills. This person had the audacity to be rude to the mother of my recently deceased friend who's stuff we were trying to get out of that unit. She did not give us any options but we figured it out on our own so if you ever need to get into public storage just know the code or don't go on a Monday when the same woman is working. I base feature business on people that have good business practices and I've been let down by lack of compassion from public storage and I will not be using them in the future.

I had a wonderful experience with Silvi today. She was extremely helpful, informative and upbeat. I've rented with Public Storage in other states, but this by far is one of the best. Thank you for all that you do.

Omg I luv public storage the help that they have there is hands down the best service. Had a small is issue I went to the office and when I walked in I got all smiles welcoming me. I asked her name and she said ( Silvi). I recommend anyone needing a storage please go see Silvi. Thanks for all your help.

Need grease rolling door storage. Thnjs

Noah was a real help and new what he was doing ❤️

Honestly i went in with no idea what i was looking for, besides needing a storage unit. I didn’t know there were so many options. Noah did an amazing job explaining the differences and also provided his own opinion which was greatly appreciated, since it helped me make my decision. I feel highly valued as a customer! i will continue coming back to this business and also refer Noah to all my friends and family!

Great and very nice come see her immediately got a unit

Nicely located in accessible route location.. Site Mgr is pleasant, friendly and accomodating to clients....Good rates....

Bait and switch on pricing! Reserved at $173 a month for 10×20 and after almost giving my unit away to the customer in front of me I finally go to see the unit and leave my brother to unload what little I brought over, then get told its going to be $234 a month. Spent 3 hour in this dump and get told "there's nothing that can be done, come back tomorrow but you're gonna have to get the stuff out of the unit". Left and went to Extra space storage for $40 less then their quote. Will be speaking to district manager and filing BBB complaint on the obvious bait and switch.

Megan was awesome! She knew every answer to all my questions and was able to get me into the perfect unit. Thank you so much megan!

Muy amable, amigable, explica todo con detalles , contesta todas las preguntas y muy carismatica 👍😀

Megan provided exceptional customer service. She took the time to show me each unit by size so I’ll be worry free with my purchase and that I made the right choice also she showed me how to use the app which is a great abstract for me since I’m very forgetful. Thank you again for all your help today Megan!

LA ATENCIÓN MUY BUENA ,EXPLICACION DE LO QUE RENTAS REALMENTE SATISFECHO

Excelente servicio, Megan and Angel Súper buena atención

Megan was amazing!! The property was beautiful and the unit is just what I needed! Megan was knowledgeable and knew the answer to every question I had. Thank you for your help Megan!

Great location and great service!!! Megan is awesome and the service and cleanliness! Highly recommend!!!!

Their units are okay it's good that they have climate controlled but the last time that I went I noticed that they had no garbage and no public restrooms for their guests so overall I guess I would give it a three star.... Oh and the lady is never in the office when you need her she's never there

Ian was great at getting us our unit quickly and everything was in order :)

I would like to commend Megan for the exemplary service she showed me today! She was extremely knowledgeable friendly and extremely helpful. Major kudos to her, give this girl a raise and keep her happy. She’s a super employee.

The lady from the office no good

Megan was awesome we had a great conversation will answering all my questions while getting storage unit

No puedes hacer nada por todo te regañan 🙄

Megan was a great help!!

Megan was an amazing help and the property was clean! Thank you so much for your help.

Megan did a great job with help out and getting me what I needed quick and easy set up

Megan was awesome! Helped me get moved in even with the power out! Thank you so much megan!

Today I needed help she was very helpful EXCELLENT customer service skills

Meghan was awesome! Very professional, and helpful. She made the process of renting a space enjoyable and less stressful.

Megan was very helpful and accommodating with excellent customer service! She deserves a raise! (ANd she is anime fan to boot)!

Megan was awesome! Very knowledgeable and helped us with everything we need. If you need storage go see megan!

Megan waas awesome great renting experience thank you Megan.

Megan provided exceptional service. She answered all questions and provided all information we needed. Thank you Megan.

What a great manger you have at this location MEGAN IS AN AWESOME PERSON.... CAREFUL WE MAY STEAL HER FOR OUR COMPANY...L.C.MCCOY

Megan was very helpful and pleasant to deal with.

Megan! She is awesome! She was so fun to talk too and she helped us amazingly!

Super friendly and knowledgeable staff. Megan is awesome!

Megan was very helpful and fast with her service. Thank you!

I'm very grateful to Megan and the rest of the staff for helping me get my family's belogings back after a death in the family. They were so helpful and above all KIND. I appreciate the hard (and sometimes surprisingly emotional) work they do!

Megan and Nessa were awesome and extremely helpful. I fully recommend this place if you have any storage needs. Thank hou ladies!

Megan was awesome!! She was very helpful and everything was clean!! 10/10

Megan has been great for my move and needing storage units.

Nessa in the office is amazing!

Very professional service! Megan was great!

Talked to Nessa, she was very helpful and polite. She answered all my questions I had.

Megan was awesome! Thank you so much for your help!

Only rented a month but very pleased with the service

Megan was amazing

Very positive experience. Megan was very helpful with answering all my questions and setting up the storage rental.

Staff is attentive. Helped me get discounts for the first month - 50% off, plus an AC unit.

Megan is good worker

Megan was amazing at helping me get a space that I needed. She was efficient, helpful, and knowledgeable about the property. The property is nice and I am happy with my space. Thank you Megan.

Malik Great Service Gos bless u❤❤🙌

Megan was amazing, did a great job explaining things

Megan is awesome!

Megan was very personal and nice

Megan has provided excellent service for me today

Megan and Ian have been very helpful. Also the lady from the call center was very helpful. I am impressed so far.

Jennifer, i believe, was her name, was hugely helpful, accomidating,,. Arrived just before closing. She had to clock back in to set me up. I had a

Had great service with Megan

Jennifer at the front desk is very helpful! Thanks Jennifer!🙂

Megan was amazing! Thank you!

Megan was outstanding!!!

Megan was super fast and quick!

Nothing spectacular just storage decent rates

Megan was awesome!! Very informative, friendly and funny! Also has great taste in anime! Would recommend this location.

Megan gave Super fast service! Amazing customer service. Happy with my overall experience.

Megan Was Amazing, Great People Person😊Great Experience

Megan was great 5 star service the best

Ian was very helpful and thorough when helping us. Definitely recommend. Thanks Ian

Thank to Megan I got a great price for the unit I wanted.

I thought Megan was super. Understood everything. Place i so clean

Megan was a very helpful and great attitude,I will not go any where else..

Talked to Anessa. She helped me with prices. I will rent from her when I start moving. She helped me figure out what size unit I needed and how much it will cost.

I called looking for prices of storage units. I spoke with Annessa. She was very friendly and helpful. She had all the answers to my questions.

Great “contactless” experience! Simple I went online, found a unit, reserved, paid and moved in. Upon arrival gate code was texted to me, along with storage unit. Went directly to unit which was sealed, we popped like instructed and keys and lock were inside. Unit nice and clean.

Megan was a very personable employee.Very knowledgable and helpful.

Annessa from the West Brandon location was very nice very helpful and through the pandemic still had a smile on her face!!💜💜 thank you so much ANNESSA happy holidays to you and your family

Megan was awesome! Great service!! Definitely recommend!!

Megan was very helpful and informative about was to be cost effective in choosing a unit greatly appreciate her customer service and attentiveness to the consumer.

Megan has excellent customer service

I had a awesome service, with Meagan. I recommend her anytime!

I am Anthony I dealt with NASA at public storage I appreciate the time she was beautiful she took care of me in the proper fashion appreciate the public storage and that’s it have a great

Megan was amazing, she helped me to get the unit that i actually needed, I highly recommend her.

Jessica was great! Was very helpful and thorough. She answered all my questions, which I always have a ton. Having to put your stuff in storage is almost always stressful but the experience was so smooth. They even abide with all COVID-19 guidelines. Definitely some of the best customer service I’ve ever had!

My key broke off in my padlock and Megan tried to get it out, to no avail. I was worried that I'd have to purchase a new one. Megan checked our records and found a receipt showing we had purchased the padlock from them and replaced it free of charge. Now that's customer service!!! Thank you, Megan!! You made my day!

Megan was great !

Megan was very helpful and explained everything we needed to know. Thank you Megan!!

Jessica was excellent

Excellent experience. Jessica was extremly professional and helpful.

Megan is the bomb tour guide and Jessica is EXTRA THE BOMB SHE was quick and accurate the girls at this office

Meagn- awsome!

Megan and Jennifer were super helpful! Our experience here was easy and pain free.

Just want express how kind and helpful Megan and Jennifer were during my time at public storage.

Great experience. Jennifer was great at getting us moved in and Megan made the move out process a breeze. Definitely would recommend.

The storage itself is great but the woman behind the desk was very rude

Megan was super helpful and kind in the entire process of enrolling and renting. Thanks.

Jessica was amazing, she was very helpful and very patient throughout the whole process. Definitely amazing customer service. Thank you, Jessica!!

Megan was awesome thank you so much

Excellent experience! Jessica was so helpful throughout the whole process. I just made a big move from georgia to florida and couldnt of met a better person to assist me with anything I needed. You go Jessica!!

Great experience

Place has roaches horribly, property is extremely dirty in climate control and property manager is extremely lazy and rude.

Megan is the best!!!She makes life so much easier when dealing with moving (we all hate moving I’m sure)customer service is phenomenal!She is very nice and answers any questions patiently and honestly.I love the place!

Megan was great, quick and easy.

Magen was awesome . had a great experience. Would recommend them. To my friends very friendly .

Megan at West Brandon location was very helpful quick and easy

Great customer service

Megan’s service and knowledge was helpful! Totally recommend this place for your storing needs.

Megan was awesome and helped me out tremendously!

Megan was so friendly very helpful!

Megan provides excellent customer service, definitely recommend this place.

Megan was outstanding! Very friendly & helpful. :)

Megan was extremely helpful! Took good care of me and my storage needs!

Megan was Very Courteous and Efficient. Made the whole process very easy.

Megan was a great! Very helpful and friendly!

Megan was very nice the whole process was quick and easy

Quick and easy . Great service.

Great experience and awesome management. Thank you for the help!

A BIG (SHOUT-OUT) to Danielle for helping me (in a hurry) with my storage needs due to having to leave suddenly because of the sickness of my 90 year old dad 1000 miles away. Thank you Danielle for you kindness and your professionality In my time of need. I truly recommend Public Storage on 60 in Brandon Florida.

Danielle helped me 5 minutes before closing time and was so polite and Happy to assist me even with finding my space, she knows how to do customer service the correct way. 👍

Danielle had a positive attitude and patient with showing me my storage unit and answering any questions I had.

Danielle was an amazing host, she was very professional and kind thank you very much

Went there today Jason was very helpful. He made my experience very welcoming!

Had to choose a location within short notice. Jason was able to provide friendly and quick service with getting our unit. Thank you !

I’m trying to buy a house so I need a place that looks and feels safe to store my stuff. Guess I’m just ocd on how I take care of my things. Well the gentleman that runs this place is doing a great job. He advised me to downsize from what I reserved online to get and it benefited me on space and it was better priced per month. He keeps the place clean and safe which is what I wanted and his rules are simple and reasonable for any common sensible human being that understands Jeff Epstein didn’t kill himself. Highly recommend this place.

Used this location for nearly 4 years, prices inflated frequently, accessibility hours went down and than they charged us for the next month even when we were out on time. Reached out to management several times with no success

Frances was very kind and curteous. Got my unit and received very good customer service.

Great. Guy fransisco

Muy buen servicio nos atendió Francisco y nos aclaró todas nuestras dudas quedamos muy satisfechos.

I went to get an unit and Francisco was Awesome. Very helpful and answered all my questions. Thanks for all your help.

Francisco is a perfect guy for this office well He cares for customers.i hope you keep him here i been a customer for very long time at public I left brandon blvd now i come back because the way he treat customers..i run a business too so I know who's good characters for business..He"s a best worker you can ever have..

Jason and Francisco took good care of me. Rates are reasonable. Good experience

Jason and Francisco are true rockstars! They got me into a unit in no time flat. Customer service was exceptional!!! Highly recommended.

Amazing service very professional

Jason was very sweet and helpful. Took his time to make sure i understood everything in my sleepy state

Francisco was excellent, takes great care of the property and his customers. It's a pleasure working with him

Francisco is very professional and friendly. And help me very fast. Thanks.

Jason is amazing customer service and so helpful!!!

Fransisco and Jason provided outstanding service and got us the storage space we needed at a great price

Francisco was a great help! He made us feel welcomed, I'm glad we decided to go to Public Storage

Good Experience. Great Price and excellent customer service. Francisco, was a great help and provided very good guidance.

Francisco was awesome. Great customer service.

Francisco was the complete manager. Everything was perfect Thanks

Mr Francisco was very helpful and very good out standing person very professional and as nice pretty smile I give him a 10 and above

Very nice and very helpful

This guy really help me out Francisco

Can you change an rngine in a storage unit

Great facility. Very clean. Jessica was very helpful. She’s great. Friendly and knowledgeable. Great location and affordable.

Francisco and Jason are grreat at their job. Excellent customer service. Will recommend this public storage to everyone. They deserve a raise.

Jessica is the best help ever I was in and out and the upbeat attitude while being professional at the same time I would reference anybody to her thank you for your great service

Had a great experience love the people that work here Francisco was great and Nick was great also

NICK IS AWESOME!!!!

Came in today and there was a customer ahead of me. Nick was trying to take care of both of us so no one had to wait. Francisco helped me to locate my storage unit and helped me finish the process. Great job!

Francisco was very pleasant to talk to, great customer service. He explained everything very clear

Jessica was AMAZING, walked me thru everything and made it super easy and FAST, will definitely come back if i need storage !

Nick was amazing! Had me set up with a unit quickly even though I had him show me like three units 😂 thank you so much for your help

Great service Megan was awesome

The staff is friendly and very helpful! Shout out to Megan!!

Megan and Francisco helped me out so well! I would recommend this property to anyone looking to store their goods. Great service.

Great customer service and friendly staff. Franisco was very accommodating and professional!!! I would highly recommend them, especially him!!! Thank you Francisco!!!

I had a great friendly experience with Francisco. He was very precise and informative about my rental agreement.

Thank you Francisco and Meaggan for your excelent customer service and for being so patient with me.

Megan and Francisco made the process super easy and were incredibly helpful/knowledgeable. They helped to get me in and out. :)

Debbie was a great manager pest control was kepted up units was clean

Shout out to Nick ...good service.

Megan was extremely helpful in answering all my questions and getting me set with a new unit! And a bonus is that theres a property manager on site 24/7 if any issues arise. I think I'll be happy that I chose this company & this particular location

Debi was very helpful

Great company

Debbie & Francisco took care of my reservation with no problems they made me feel very comfortable and took care of all my needs. My reservation was easy and smooth. They were very helpful I would recommend public storage in Brandon. It was a very pleasant experience,

I had a great experience with The property manager Debi. She guided me through the whole process from finding the right storage size to reserving the best price for me. Super friendly and knowledgeable, I would recommend this location to everyone. Thanks Debi.

Mgr-Debi was so my cup of tea. Her service was the best I just can't describe. Moving or storing downsizing Whatever is stressful now a days and she wasn't. Thanks again public storage. He manager's efficiency, personality and knowledge just over the top Deb. you made me feel comfortable and I trust you I'd recommend this location anyday grounds are well kept.

Made it a very comfortable and pleasant experience

Average. Just increased all their rates

Debi is the best always so professional always a pleasant visit when I go there way too go debi wish every time I had to go in an establishment there is a debi behind the counter

Manager Debi in brandon was great

Manager Debi in brandon was absolutely wonderful and helped me figure out exactly what I needed.

Francisco debí Everything perfect was excellent attention.

Debi was very friendly and professional showed us the unit we wanted. Great service, we were finished with our reservation very quickly. Highly recommend.

Quick and friendly service! My second time renting from this company and never disappoints.

Debbie and Francisco were great!

Debi was so accommodating when my nephew and his wife moved the contents of their 2,600 square foot house into storage units on August 29th as they had to relocate because of his job and did not have the time needed to buy a new home in the Brandon area. They had secured a large climate controlled unit, but the movers said this would not be enough space. While my nephew and his wife knew more space would be required, they had no clue what sizes or how many additional units would be needed until the movers began to unload. They had contacted Debi on August 28th and gave her a heads up on their predicament and she was very understanding, checked her available space and assured them it would not be a problem. They rented a non-climate control unit, but still were not sure it would be large enough. They ended up needing another climate controlled unit, which brought the total to three units. Debi made sure both the additional units were cleaned and ready for their contents on very short notice. Since my nephew and his wife were working, her mother was responsible for the decision making in their absence. His aunt was also there to help her mom. No matter what they needed or questions they asked, Debi’s kind spirit was evident. Debi was always cheerful in her response to them and handled a very stressful situation professionally. Public Storage has a gem in Debi. Her work ethic is above reproach. Without hesitation we would highly recommend this location to anyone without question.

Debi and alexis were such a great help I had no issues with my unit and they did everything to accommodate my needs. Will deffinatley come here when I move out again. 10 stars if I could. They are awesome

Manager Debi was very helpful.

Very friendly & helpful mgr there

The property manager, Debi has a good attitude and provides good communication. We stopped by to look at a unit and she worked with us on pricing to upgrade the unit which would have been more beneficial in the long run. Public Storage is lucky to have someone that is customer oriented and sales focused.

The manager debi was awesome..she helped in a giant help in my time on need I recommend definitely.

Debi the manager is great she is always friendly and helpful. Thank you Debi

Every time I come to this facility, the Manager Debi is so kind and patient. Does a great job communicating the benefits and always has a smile on her face. Even when she is working solo with a group of customers in the office. She is a True Gem.

Saw Debi today to pay for my rental unit. Always a pleasure doing business with her. Having such a helpful person like her is a blessing in todays hard times. I think she's a great asset .

Management is awesome!!!! Wouldn't trust my belongings anywhere else.

RF-Amy saved the day for us!

I'm super late in doing this but better late than never!! The manager and employees at this location are phenomenal!!! Super helpful and knowledgeable!! Very personable as well!!!

Debi was extremely helpful in reserving me a 5x5 unit quickly. Will definitely book a storage in this location again!

Debi and her team are so incredibly kind and accommodating! The professionalism and attention to detail made me feel like I was working with true experts. I thought I needed one size but Debi helped me get into the correct size and offered me products to protect my belongings while I store. I feel like my stuff is safe and secure and I have peace of mind which was a concern of mine, never having stored anything before. I highly recommend this location and if I ever need to store anything again I will surely return! Thank you so much Debi!

Came in at the last min yesterday and Ms.Amy still managed to make my move in stress free. I reserved one size unit and she took me to see it and it was not big enough and she showed me a different unit with the information i gave her she found the right size and it was a better price than the one I reserved. Thank you so much Amy for such an amazing experience at PS. Even with the rain she still went out of her way to make us comfortable. Will recommend this to everybody

Amy was extremely helpful answered all my questions and helped me find the right unit to match my needs she was beyond caring and just went above and beyond to make my very stressful experience a little more bearable thank you so much it's a blessing when you find good customer service in a world full of negativity greatly appreciated I will be recommending to friends. Again thank you so much!!!!!!!!!

Great experience working with Debi! Very helpful in making the right decision to meet my storage needs. Took the time to show me different options. Very clean facility.

Debi was fantastic in resolving the billing issues I had with my brothers account. She took the time to explain everything to me from the beginning of when the unit was taken....a very excellent asset to the company....

Debi was so helpful. We had not closed our lock on our unit completely and she notified us and watched over the unit until we got there to close it properly.

Amy and Debí are amazing and they are exactly what a company as this needs. Gracias a las dos.

This place is a nightmare and the manager is not only the most unfriendly and rude person but she doesn’t train her employees to know correct information, and fails to contact you. They made an unauthorized withdrawal from my account and then stated they would refund it being as I had closed my unit. They said this was done, as I was told by Amy. Debbie the manager is a liar and did not process it, and was nothing but a inconvenience to me when I followed up some days later because it never came through. Stay away from this place. They’re no good and it isn’t even about the refund. She doesn’t have the decency to call and say “hi you were misinformed we can not refund you”. She is just rude. She’s an on-site nag and complains about everything when in office. We’re not your friend. We’re your customers. Learn how to treat us and have some professionalism.

Christian was super helpful and handled himself very well when the customers in front of me acted like jerks. I was very impressed. And when it became my turn he was knowledgeable and helpful, so thank you for a good experience during a stressful time.

Debi was very helpful and provided awesome customer service!

The manager, Debi is absolutely wonderful. We spoke before we made the big move from NC to Fla. and she kept us posted as to unit availability. When we arrived she graciously showed us our unit and explained all rules and procedures. Debi helped make our move much less stressful. Would definitely recommend this facility.

Thank you so much Debi!!! Once again, I needed a unit fast and she was awesome! The unit was clean and ready to move in. Best facility I've rented from. A very loyal customer.

Thank you to Debi the property manager for all your help. Keep up the great work.

Debi was pleasant each time I spoke with her before and after the move. She was knowledgeable and gave helpful suggestions. I never felt pressured to purchase more than was needed. THANKS DEBI!

I went in on saturday and Ms Debi tried to help me but our language difference would not allow much . She is a sweet soul and tried her best. so she suggested we went in on sunday to speak with Amy. Sunday it was pouring rain but Amy still went above and beyond to make sure our move in was easy and smooth depite the fact she got soaked because there were 3 of us so we could not take the golf cart. This property is very well maintained and both ladies are very nice.

Thank you so much Property Manager Debi and Amy for being so helpful. You are both amazing

Awesome

this is a very clean and professional setting. The property manager Debi is very pleasant and very knowledgeable. Both her and Amy made my move in easy from the minute I walked in the door they made me feel welcomed. Thank you ladies. Will recommend this location to everyone

This is a very good storage facility. Debi offers great customer service, very professional and courteous.

Debi has always been so helpful to me when ever I come in to make a payment or if I have any questions.Its always pleasure to come in to public storage. Thank you so much for all your help Debi.

A space is a space is a space, right? Not true. I've been around, and I've seen some places that I wouldn't store anything in for fear of pests. Not the feeling that I got at Public Storage. The manager, Debi, showed me around, and I didn't see one sign of any kind of pest, whatsoever! To me, that shows the dedication of management, and after meeting Debi, the manager, I understand. I've also looked into other places that were clean, but none had a Debi to sway my decision a whole month before I actually needed a storage space. I was there on Wednesday, the 29th, and went back to rent on Friday, the 31st. Thank you Debi, for answering all my questions and helping an old guy sign on that line.

.Debi was awesome! Friendly and helpful

This is a great location! Awesome customer service from Debi (property manager) Amy and James. I came 5 minutes before closing time and they were still able to help me. They were very respectful and professional. I can count on them to keep my belongings safe!

Debi is a pro, extremely friendly and competent!!!

Great service always helpful

Had a great visit today with Ms.Amy and Ms.Debi. Both very professional and knowledgeable. . I Instantly felt welcomed when i walked in. The property is very clean as well. Great customer service from the both of them. I will definitely reccomend this 0ublic storage

Debi is the best. She was very friendly and helpful with my storage needs.

Debi was the nicest most thorough person I have ever worked with. She made sure my lights always worked. She also went out of her way to get a cart for me. She is definitely an asset to your corporation.

Fast, knowledgeable and positive are the 3 words that come to mind when I think of Debi at Public Storage 1351 West Brandon. Thanks for your quick assistance and for putting a smile on my face!

Manager Debi and the relief manager James did an outstanding job with customer service and meeting my personal necessities while assisting me in choosing THE Best unit for THE Best price. I have been to numerous storage facilities in the area. Completing my third contract in the military and finally coming home i would say hands downs this facility has been the most squared away in the area.

Awesome customer service Debi is the best, mngr.she just makes you feel comfortable and so very helpful! Made my storage experience less stressful and she's super excited to help you. Thank you Debi!!!

Debi and Amy understood my storage needs and efficiently guided me through the process. They were both professionals, accommodating, friendly, and courteous. There are several "Public Storage" brand locations nearby, I have no doubt I chose the best one, thank you!

Debi and Amy made my stressful situation less stressful. Since i have made my reservation yesterday they have helped my move in run very smoothly. They are both very knowledgeable in what they do and very professional. Thank you Debi and Amy for being so awesome to me! Will recommend to everyone.

Debi did a great job of calling me right away when I went to reserve my unit! Went in today at 12 and James did an amazing job of helping me out and getting me right in and out!

Deb is the best !😍 She is always helpful and knowledgeable.😘 Take great care of of her customers and the property. Truly a lovely 💓 woman. Thank you for taking such good care of Billy ❤️. And all your people. Hugs and kisses 🤩😎

James and debi are the best the handle everything for me and are always at the upmost respect and they are always full of joy and energy and are always on top of things

Thanks public storage Debi and James were very courteous and helpful You do good buisness.

Thanks Debi for all your help you made this a painless experience I would recommend public storage first to anyone needing a storage facility!

I visited this location on May 8th, 2019 and the manager Debbie was very friendly. Debbie greeted me when I came though the door, answered all my question and concerns I had. Debbie has very good customer service. I also seen a new face at this location and her name is Amy. She was friendly as well. She also has very good customer service. When I left Debbie and Amy both told me to have a good day. That is good customer service I like. I will be recommending place to all family and friends and any one that asks for a good storage place. Thank you Debbie and Amy for everything.

I would like to thank Debi and James for all the wonderful assistance they provided me during this endeavor. They are truly professionals. Thank you Public Storage!

Good price on unit and climate controlled. Very clean and free of pests. Staff is professional but treat you as a personal friend. Very pleased with this location! On closing my account,, I had the pleasure of dealing with Manager Debi and RF- James. Just like the first time i opened the account, these two were extremely helpful, professional and pleasant to conduct business with. I highly recommend Public Storage specially at this location! Thank you again Ms Debi and Mr. James. A+ all the way!

The manager Debbie here is amazing! She had everything for us done in a swift manner and James, her relief was great with informing us and taking us to the unit and showing us around! They were so nice and helpful and assured us that whatever we needed, they would help us with immediately! I definitely recommend this location for all storage needs

I've been a customer at this location for a number of years and let it be known from day one the experience have been and continue to be up to par.

Great staff. Always go out of the way for you

We recently noticed a leak in our unit after the hard rain so we went to the office and spoke to Debi. She was awesome in getting us in a replacemnt unit quickly so our stuff didn't incure any damage. She is a true asset to your company!

Since my daughter and I arrived at the property the manager Debi welcome us. Very kind, professional. Help me with what I was looking for. Very clean property. Debi is the best. I recommend it.

If going to this facility ask for James Hart very knowledgeable, friendly, and understanding. Drove me and my husband around on his golf cart showing us the available units sizes and was very knowledgeable of the fees and prices associated with them will definitely be recommending him to friends and family members.

James Hart exhibited some of THEE best customer service I’ve experienced in a very long time. Very informative and helpful will definitely be referring anyone in the market for a storage facility to him.

This public storage deserves a 10 star just based off of the customer service James provided to me. Not only did he go above and beyond with details on prices and sizes, but was truly understanding to my situation and really made me feel comfortable with trusting his judgment. Great customer service James! Keep doing what you do, and thank you again!

Excellent manager 👍

She is good at this

This is the most wonderful storage I have ever had. Debi I the absolute best! Plus the facility is very clean and quiet. I had an easy process getting my unit. I had an issue with the string on the door to pull unit down and it was addressed and fixed in minutes.

Flexable and courteous. Brian was extremely helpful and knowledgeable. They have easy to understand pricing with no surprises.

Debbie was very helpful the facility was clean tidy and she respected everything I had to see she help me with cleaning supplies I know she’ll help me with packing supplies very trustworthy person Andy

Very pleased and satisfied by the help and assistance that I receive from the Manager Debi. She is always willing to answer any questions. I appreciate her professional attitude no matter what the problem. Debi will always find a solution.

Debi helped me meet my storage unit needs. Thank you!

The manager have really good customer service.

Debi was the perfect ideal manager. Great customer service and treated me like family. Happy to know that my belongings are safe in her care of this property. Thank you Miss Debi.

Debi was extremely nice and helpful, thank you again for all of your help. Location is very clean.

Debi was very courteous and helpful. She answered all my questions and had great customer service!

I have nothing but nice things to say about Debbie, the Property Mgr. She was very professional and so helpful. She understood the level of stress I was under with a big move and the frustration and panic I was experiencing when all of my stuff did not fit into her biggest unit. She really went all out to assist me with getting the proper size unit, and getting the remaining of my belongings stored as smoothly and economically as possible. She takes a lot of pride in the property she manages and the way customers are treated. She keeps the property very clean and runs a tight ship! I feel very comfortable about the safety of my belongings. I would highly recommend this facility as long as she is the property manager.