Public Storage Self-Storage Units at 1007 E Brandon Blvd, Brandon, FL

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 37/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 37/mo $46Best Price Label -
5'x5'Online only price$ 39/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 39/mo $48Best Price Label -
5'x5'Online only price$ 39/moSmall 5'x5'- Inside unit
- 1st Floor
$ 39/mo $48Best Price Label -
5'x5'Online only price$ 39/moSmall 5'x5'- Outside unit
- Drive-up access
$ 39/mo $48Best Price Label -
5'x10'Online only price$ 52/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 52/mo $64Best Price Label -
5'x10'Online only price$ 57/moSmall 5'x10'- Outside unit
- Drive-up access
$ 57/mo $72Best Price Label -
10'x5'Online only price$ 58/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 58/mo $72Best Price Label -
5'x10'Online only price$ 58/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 58/mo $72Best Price Label -
5'x10'Online only price$ 58/moSmall 5'x10'- Inside unit
- 1st Floor
$ 58/mo $72Best Price Label -
5'x15'Online only price$ 95/moMedium 5'x15'- Outside unit
- Drive-up access
$ 95/mo $118Best Price Label -
10'x10'Online only price$ 109/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 109/mo $137Best Price LabelHurry! -
10'x10'Online only price$ 115/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 115/mo $143Best Price Label -
10'x10'Online only price$ 115/moMedium 10'x10'- Outside unit
- Drive-up access
$ 115/mo $143Best Price Label -
10'x15'Online only price$ 131/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 131/mo $163Best Price Label -
10'x15'Online only price$ 146/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 146/mo $182Best Price Label -
10'x15'Online only price$ 146/moLarge 10'x15'- Inside unit
- 1st Floor
$ 146/mo $182Best Price Label -
10'x15'Online only price$ 146/moLarge 10'x15'- Outside unit
- Drive-up access
$ 146/mo $182Best Price Label -
10'x20'Online only price$ 175/moLarge 10'x20'- Outside unit
- Drive-up access
$ 175/mo $218Best Price Label -
10'x15'Online only price$ 176/moLarge 10'x15'- Outside unit
- 24 Hour access
$ 176/mo $220Best Price Label -
10'x20'Online only price$ 179/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 179/mo $223Best Price Label -
10'x25'Online only price$ 222/moLarge 10'x25'- Outside unit
- Drive-up access
$ 222/mo $278Best Price Label -
15'x20'Online only price$ 262/moLarge 15'x20'- Outside unit
- Drive-up access
$ 262/mo $327Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Brandon
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Brandon Storage Units On Florida S.R. 60
From indoor storage units to outdoor storage units, as well as the option of climate controlled storage units, this Public Storage in Brandon has the community's self storage needs covered.
This property – located on the south side of Brandon Boulevard/State Road 60 just west of Mt. Carmel Road – features a manager who lives on site and even has storage options for cars, trucks, boats and RVs.
Families in the homes around Yates Elementary School can rent a 5x5 storage unit to pack away seasonal items, like holiday decorations or bulky winter clothes, while a 10x25 storage unit is the perfect choice when it's time to turn the home office into a kid's bedroom and the desk, filing cabinet and bookcase need to be moved.
For local residents who are making repeat trips to William Owen Pass Park for weekly sporting events, or hitting the Dover Horse Trails for hiking, biking or horseback riding, a 10x10 storage unit is a great way to keep outdoor gear and sporting goods all together in one place, and out of the way at home.
For extra convenience, the rental office also sells moving supplies, from packing tape and moving boxes to bubble wrap and furniture pads, helping customers tackle all of their packing needs in one stop.
So much more than the bedroom community it once was, Brandon has become a full-service city filled with wonderful residents and thriving businesses all over town. It's Public Storage's mission to provide cheap storage units and friendly customer service to help the city of Brandon with their self storage needs year after year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 506)
very big, easy to find
Thank you nesssa for your awesome service at public storage!!
The place is pretty bitchin' and private; we've been able to modify the storage space into film sets twice without issues for a local production company named We Massacre Productions. They were happy with our set building and we were happy with Public Storage.
Great service the entire time with helpful information.
Wendy was very helpful. Thank you!!
Wende the office manager was extremely helpful and nice. It seems like it’s a really clean and well kept storage building.
Thanks Wende and Jake for all your guys help !! Great Customer Service!
Jacob. He help very good. Nice costumer service. I give 100
Wende was extremely diligent and professional! Checking in was quick and painless!!!!
I would give this storage facility a zero rating. The units area were disgusting, and infested with german roaches. The employees were rude, and unprofessional. I wouldn't recommend this place for decent people.
Wende has been great and very informative in the setup process.
Need better fencing and protection. Homeless people always hanging around. People leaving their stuff in the hallways like a bulky mattress. Staff is friendly, but understaffed to take care of the place.
Wende was wonderful and super fast!
Wende was so helpful in my move in process!! I upgraded to a larger unit and she walked me through it and was so helpful! Highly recommend!
Wende was amazing, very good customer service, got me in and out of the office face 😊
Wende was absolutely great and very helpful would definitely recommend coming to this location
Wende and ilna was great and even help me download my app and made sure it worked.
Wende was very helpful when I lost the key to my unit by helping me find someone to access my unit
Wende was very informative and courteous and a great personality. Thank you very much! Andrew
Wende was nice and professional.
Jacob is a very owesome person and very good doing hes job and very friendly
Very helpful and professional all around good experience thank you very much Jacob
Very happy with are experience
The people that work there is very nice to me. And answer any questions I have in a timely manner.
Wende held me at hostage until I gave her the best review I could. Somebody please give this wonderful lady the $150. Very sweet, helpful and professional.
Ian and Wende were fantastic!!! Very knowledgeable and helpful!! Thank you so much!
Wende great service!
Great customer service. Her name is wende.
Wende was super helpful!!
If it allowed for no stars I would give it a zero! choose another storage!!
Looks ugly is ugly
Wendi, Lori, Nessa were all friendly. Made getting a storage an easy process and explained everything !!!!!
Go over to public storage in Brandon and see Nessa she is awesome and very helpful. Great customer service and very professional.
Great staff! Wende was a pleasure.
Hoy fui a devolver mi storage, la atencion fue fatal. Le pedi disculpa a la señora que me atendio, ya que mi ingles no es bueno, pero la actitud de ella fue terrible. No hizo ni el mas minimo esfuerzo en atenderme, me senti super mal. Su mirada y actitud era de "no me importa si no sabes ingles". Total no pude hacer nada . Cuando fui a rentar el storage, me atendio una muchacha super bien, y a pesar que no hablaba español, nos entendimos perfectamente. Soy cliente de Public Storage en varias ocasiones y nunca senti esta descriminacion hacia los latinos. Dicen que hay alguien que habla español, me pudieran informar si todavia trabaja ahi? Gracias! Today I went to return my storage, the attention was fatal. I apologized to the lady who attended me, since my English is not good, but her attitude was terrible. She did not make even the slightest effort to attend to me, I felt super bad. Her look and attitude was "I don't care if you don't know English". I totally couldn't do anything. When I went to rent the storage, a very good girl attended me, and even though she did not speak Spanish, we understood each other perfectly. I am a client of Public Storage on several occasions and I have never felt this discrimination towards Latinos. They say that there is someone who speaks Spanish, could you tell me if she still works there? Thank you! Edito ya que me llamo la Manager General y se disculpo al igual que resolvió mi problema. Mil gracias!!! A esto se le llama liderazgo y profesionalismo.
Wende & Ian Were amazing!! Very friendly and helpful!
WENDE AND WENDE TOOK CARE OF MY SITUATION FAST THERE ALWAYS NICE AND WORK WITH YOU IN ANY WAY THEY CAN...ALSO HAPPY TO SEE THEM BEHIND THE DESK WHEN I NEED HELP.............YOUR MECHANIC
I received great service from both Nessa and Wende when needing assistance
Wende and Lori were amazing
Wende and Lori were excellent for customer service satisfaction, kudos
Wendy and Lori and Lori did a great job helping me today thank you
Wende was amazing and accommodating!! Nessa was also helpful and sweet :)
Wende was very helpful, got everything I needed right away. Very polite. Great service
The worst storage experience ever! To much to even write but never again and it’s only been 2 weeks!
Just came in to take care of my bill and the lady who initially signed me and my husband up was in here and her name is Wendy, she is the nicest lady and Nessa who was her coworker today she is the tech Queen come on into the store I would recommend it to anyone prices are low make sure you always look out for those promotions
Wende was fantastic in helping me switch my unit. As we say in the military—promote now! Thank you.
Wende was so helpful and professional! Wonderful customer service
Wende was very helpful and was kind enough to give us a walkthrough on the different sizes of storage rooms that they have available.
Wende was great during the process. She explained to me the sizes and took me to the unit and show me how the new locks works. Great customer service I recommend this place.
I can't believe you gave a copy and pasted answer!!! Your "team" knows about the issue as I've been in your office 7 times. My next step is illegal action because If I was late on my storage you wouldn't just let it slide!!!
Wende was great and professional.. excellent customer service
Air has been broken for a month. No one working there cares or has a clue when it'll be fix! New facility but not worth the money spent
Wende has given Excellent service!
Wendy was amazing and extremely helpful. She made my move in experience simple and stress-free. Thank you Wendy.
Well I would have left a four or five star review, however after having moved my things out of my storage unit, at the end of May, having paid my May bill at the beginning of the month. And moved out before June, I get a bill today for another months rent, saying I have in unpaid balance of $70, even though I scheduled a move out date, and the public storage phone app I used to access the facility and pay my bill says I don't owe a bill, because I have no storage unit. But somehow they are trying to scam me into paying more money that I do not owe. The unit was left cleaned and unlocked 2 days before another months rent would be required. And they don't actually answer the phone, if they actually get back to me and remedy this, we'll see.
Slivi was great
Wende was amazing and very helpful
Wende was a great help and made the process easy to understand and answered any questions I had for her. I definitely recommend!!
Thank You Ms. Wendy For Helping My Mother & I Find The Perfect Storage. She Took Her Time To Make Sure We Would Find The Right One. She Is Truly Amazing.
I got a new storage unit 5x5 so easy in the new building! Very clean, convenient and safe! Public storage also has an app now for bill pay and one button gate access via the app! Love the new company updates and the front desk people at the Lumsden and Brandon Blvd locations are patient and very accommodating!! Had a great experience!
Wende was a big help!
Nesa and Wende great
Wende was so great and helps a lot with all my questions, she's really amazing and helpful.
What kind of lock can you bring to use? Does it have to be a specific kind?
I just rented a storage unit. The sales associate named Wende was very knowledgeable and helpful. She made my rental experience very easy. Thanks Wendy!
Ian was very helpful today when I secured a storage unit for the summer months. He helped me access the app to make a reservation and explained everything vey thoroughly each step of the way throughout the process.
Great customer service. Easy setup in store. Thanks to both representatives at this location. New building for climate controlled rooms.
Wende was so professional, upbeat, and an absolute amazing person. Today as I came in she dealt with not 1 but 2 rude customers with complete professionalism. She was calm and polite the whole time.
Wende was very helpful in setting me up with a storage unit. The units were very clean.
Wende. Great customer service
Wende was my rep and helped me have a fantastic experience.
Thank you for the prompt, efficient, and friendly service from Wende and Ian. Made this experience well worth the visit!
Wende provided excellent and Great service. Smooth Process. Highly Recommend. Thank you
Great service Ian and wende. Very nice people.
Just rented a unit online. No access code provided. Second day that location has had no property manager onsite. Edit: Given access by HQ rep. Finally located and walked space only to discover access may not be reachable by moving truck. Locked fence prevents direct access but again no property manager is available to speak with about making arrangements for locked gate access. Edit: Was finally put in touch with the property manager and while it was not optimal the access issue was resolved.
Wende Very nice courteous and helpful thank you
Thank you, great place
Wende was extremely friendly and helpful. Thank you very much
Wende was really helpful and nice
Great service! Will be back!
Wendie was very helpful and professional! Helped us with everything we needed and made sure we were all set. 10/10!
Wendy is very nice and very helpful
Hi! I went there to get an inquiry about one storage unit. I spoke with Nessa and she was very helpful and she even show me one of the empty unit to see how big it was. I will be definitely going back there and getting help from Nessa! Very friendly person! Thank you Nessa for all of your help!
Nessa in the office was very sweet and professional, clean property and great staff. 10/10
Wendy friendly service and she answered all my questioms!
wende fue quien me atendio,es muy amable y explica cada minimo detalle. y te ayuda a escojer la mejor opcion de acuerdo a tus nesecides..
Wende
Great customer service from Wende , she was so helpful with all my questions.
Wende was very helpful and had great customer service.
Wende Is one of the sweetest caring person Iv met so far at Public Storage. She’s very patient with all my question’s and absolutely polite, and delightful to talk to. 😀
Wende provided excellent customer service. But I did not like the tactics used by Publuc Storage to increase the cost and compel me to buy unwanted insurance.
Wende was a great help! Thanks!
I have had my units for several years & have always had a great experience. Wende is professional & quick to answer any questions. I highly recommend Public Storage.
Wendy was fantastic at getting me my storage five stars to her and the facility thank you Wendy
Wende was so helpful and friendly. Answered all our concerns an questions.
I want express my gratitude about a worker name Nessa she's awesome very good customer care. I suggest that you 😏 keeping in site because her smile keep their Customer happy. Thank you for having her.
Wendy was so helpful and nice.
It was great windy was awesome
Wendy was amazing with helping me today!! Wonderful experience!!!
Megan was amazing! We were new at renting and she assisted with everything! Way to go Megan!
Wende helped make the renting process easy.
Wende was awesome!!! Pleased to do business with her.
I called to inquire about some information on rentals and Nessa was very friendly & helpful in answering all my questions and I was very pleased with her knowledge of her position. When I need the space I'll definitely be calling Nessa! Thanks Nessa
Ask for to much money
Had to rent a space at the last minute, and Wende over here at this site was one of the best experiences and she was extremely knowledgeable.
Highly recommend Wende was a pleasure and very knowledgeable and sweet!
Great place,fast n friendly service. Ms.wende did a wonderful job, great smile. Thanks wende!..CS.
Very tentative and helped me out. Thankful for these two. Lisa and Nessa!
Updating on 8/18/2021 I just had an issue where I accidentally paid twice for my storage and it paid the next month and I needed the money back Wendy helped me over the phone and sent an email to the DM and they reversed my funds for me I’ve never been more satisfied with a company they are great ! Highly recommended !! Jessica at the front desk was so helpful and informative she did the best she could to get me in the storage unit size and price I needed I was very satisfied and I'm actually going today to rent another unit for my tools !
Just rented a storage unit at the E Brandon location. We will see how it goes, however, Ian was awesome - answered all questions and was super nice.
La muchacha me atendió súper me encanta este storage y hablan español pregunten por silvina 👍
Very friendly
First time ever renting a storage unit but it was simple and fast! I did most of it online and reserved a unit. Then I went down to sign paperwork and get key and unit number. I'll let you know the whole experience after I get my new place and move my things out of storage.
Ian was most excellent! Very knowledgeable and helpful and understanding of my fear of online payments.
Don’t like how the use trick advertising to bait customers but help there was great
Was very helpful she deserves a vacation
Very good service. Perfessinal and nice. Great job on showing me the unit I was renting. I'm sure I will enjoy my time renting here.
Jessica was awesome helping me & my new buyer clients while we waited for our closing .
Jasica was really nice
Jessica is the best you guys need to keep her!😁
Fast, simple, affordable Super clean Jessica, the manager, made the process a total breeze.
Jessica is awesome with helping you get a storage unit and making sure get the right one Thank You for your service
Jessica was amazing and very informative.
Great staff
Jessica helped me with renting a space and happy in the morning positive vibes
Space has been good for what I need. Thanks to Jessica for answering all my questions.
Jessica was great! I never laughed so much first thing in the morning! Pleasant, patient and professional! A great experience. Thank you.
Jessica, very friendly and helpful. Process very easy😁
Jessica was very personable and professional she set me up with my storage and made me feel very comfortable I’m excited to be a new customer at the public storage in Valrico thank you very much for the awesome experience you guys are great
I've been storing here for awhile and Jess (great attitude and easy to work with need more employees like her) always makes sure my space is working out for me! I recommend this location for anyone looking for a clean facility and trust worthy workers running the place.
Jessica and shanell helped me so much with my renting experience here at ps these ladies are great
Shanks was great her customer service was good and she was quick in fast
Shanell was great love her customer service
I currently rent at 27104 shanell helped me with a problem at 25503 I was having shanell is a big help I love her customer service she is great for public storage company
Definitely a great experience, Ian made the whole process smooth and efficient! Explained things in detail with a smile!Great customer customer service!
I was so pleased when Jessica came to my rescue. I really needed a special unit and was was more than willing to accommodate. I recommend this storage Facility to anyone is looking outstanding service and Great prices.
Silvia muy buena
Awesome place. Jessica that works there is the bomb with no secret add on prices
Jessica was a wonderful help
Jessica was great! Very efficient and knowledgeable. Thank you.
La verdad muy buen servicio y excelente atención se los recomiendo
Jessica was very friendly and accommodating. 👍🏼👍🏼
Jessica help me with my storage unit and she was good at it very informative I really appreciated it wonderful job where
Manager is very nice
Overpriced
I recommend Jessica She helped me last mintue when I moved in and quick and easy!
Jessica was extremely helpful every time I went there. Also on my final visit to the unit I forgot my keys. I needed to move out right then and she phoned her manager who was extremely pleasant and cut my lock for me.
Came in to make a payment and was greeted by Jessica the property manager. She is very friendly and professional, definitely recommend this location! Thanks again Jessica! :)
Nice storage place
Jessica was really helpful. On a Scale of one to ten I give Jessica a ten. She made sure I was 100% satisfied with my move. I would recommend Jessica to anyone.
Jessica is always a great help! She always find a way to make things right. Thank you 🙏
Jessica is very helpful with assisting me with what I needed. I even know her by her name and she is always helping me with whatever I need when I come on site. Jessica is always so very helpful and always assists with what I needs is great.
Jessica and her sidekick rock!! Very professional and nice
Jessica is outstanding and very helpful
Es una buena persona y muy servicial lo recomiendo
Jessica was such a sweet soul, thank you for your help and your laughs! She brightened my otherwise stressful day.
We all know that moving is very stressful but Jessica at Public Storage makes it easier for you. She is extremely helpful and pleasant 😃 She listens to you and do her best to accommodate your needs. This is my second time using their service and I recommend them with no hesitation. Thanks Jessica!!! You’re the Best 🥇
5 star service all around
Jessica and Ian did an amazing job with getting me into a new unit! Her customer service was exceptional and she was more then helpful! Thank you all so much for such a great experience!
I got my unit about a week ago. Jessica was the one that helped me and she was such a pleasure to deal with she answered all my questions and made me feel like my stuff was truly in the right spot. I wasn’t sure where to get my unit but After talking to her I truly knew I was getting a good deal at a good secure place highly recommend anybody that needs sister stuff and again thank you Jessica.
Just wanted to say Jess the pm was on point. She took time and dedication to make sure that my unit was clean and explain the process of how to use the gate, showed me the easiest way to get to my unit with providing a map of the building. She was sweet, bubbly, and professional with everything she does. I greatly appreciate the cleanliness at the property. I feel my items will be secure until I start my next chapter. The express check in service made me getting a unit much easier, faster, and saved me time. I am always on the go n need convince n she provided all the needs of sum1 on the go. Storage at East brandon is the place to go for a bubbly, friendly, quick, and professional environment.
I have used this location more than once. It is always clean and I never have any issues. Jessica was such a help to me and my wife and she made sure we were taken care of.
Jessica was friendly and helpful
I had rented a unit for the 18th. But wanted it sooner. Went to the office and Jessica A helped with changing my move in date.
I was taken care of so quickly which I was happy with. When I arrived I was in a rush and Jessica made sure I was in and out. She had such a great attitude and provided exemplary customer service. I would refer this place to anyone.. Ask for Jessica!
Thank you so much Jessica, the customer service was fantastic and stress free. This is an amazing place, I know my stuff is in good hands. If your looking for a storage unit this is the place!!!💯👍
Jessica was the absolute bomb.
Staff has always been helpful. Property is relatively clean and secure. But I have a problem with a business that raises its prices every 6 months. My last bill didn't mention that rates were going up. It simply stated a new balance due for the next month. If you're on autopay, make sure you check your statements so you're not surprised.
Jessica was great. Showed me everything I needed to do and made sure everything worked properly
Needed a storage quick for my grandmother's things and was price matching but I got a real good deal and good size from the manager there! Her name was Jessica and she made sure everything was good with us. I had everything I needed and help if I needed it. Highly recommend this Public Storage!
The office staff are great! Jessica was extremely helpful and answered all my questions! Would highly recommend.
Jessica went out of her way to accommodate me with storage needs. She was extremely pleasant to work with even though she had several upset customers that did not understand their contact. She remained extremely pleasant and went out of her way to to accommodate them as well.
Always a great experience! The property manager, Jessica, is amazing. Thanks so much!
Great customer service! Unit was clean and easy to find
I recently rented a unit there with the help of Jessica and she was such a lovely girl ! Super polite and was able to answer all of my questions !!!
Jessica was very professional and helpful with explaining all the details in renting a storage unit. I would definitely refer friends and family here. Thank-you Jessica
Jessica provided excellent customer service on the phone and in person. She went above and beyond. Thank you Jessica!
Great staff . Very helpful.
Love it here for my stuff! Clean and nothing has got damaged like I've experienced before at other places. The manager there is very nice and works with you very helpful.
Very clean organized very professional staff .no problem showing me the multiple units .also letting me know about the the damp check :))) thank you for excellent service with a smile Thur the masks :)))
Excellent people !
Tayla was such a great help! Quick and convenient
Jessica was very friendly and answered all my questions!
Jessica was amazing! Thank you for everything!
Jessica is Amazing! Super helpful, nice and friendly. You don’t find many places with decent customer service. Definitely 5 Stars!! Kaylee as well very friendly and great energy. Fast service in and out. Well educated on the business .
My experience at public storage with Jessica and was great . They showed amazing customer service.
Best experience I ever have, they are easy going, fast and professionals.
Excellent service. Quick and efficient. Lichele and Jess were very pleasant. Highly professional.
Tayla Was Very Helpful With Assisting Me Finding The Perfect Unit.. I Highly Reccomend Public Storage For Anyone Looking To Find A Storage Unit In Between Moving.
Jessica was amazing. Great phone etiquette and very personable. Professional and informative.
Longtime customer, have had the same climate controlled rental unit since 2001. The facility is nice, the area is always clean and I feel relatively safe whenever on the property. Great staff, very responsive and helpful. Exceptional customer service from Debi, professional yet friendly. Thanks to all who work there for the great service over the years :) 1/7/20 Update: I've had my unit almost 20 years. Prices have slowly risen over time but that happens at most if not all storage facilities. Considered switching to another location/company to start again with a low introductory rate but I’m very comfortable at this location as the property is clean, I feel safe and the staff is always a pleasure to deal with. Recently went by a few times and spoke with Lichele and Danielle, they're both very professional, friendly and helpful...it's people like this that are part of the reason I’ve stayed at this location so long.
Lichele & Jess were a big help!
Lichele provided outstanding service. She provided me with a clean storage locker at a great price. Highly recommend this location
This is my second encounter with Lichele. Everytime I go through your doors...I'm in a bad mood and when I leave I'm smiling. She's a great employee...awesome people skills.
Hey the girls rock they help me out thank you so much lichee and Jess you guys rock👍👍👍👍
I went to Public Storage today and visit Jessica she was phenomenal and she was very helpful.
Jessica was so helpful. She was professional and very knowledgeable.
Jessica was amazing took care of all the issues and I'm verry happy with results
Megan was outstanding, concise, and clear with communication and with a great smile that goes a long way. Thank you Megan!
Loves the suggestions on how to pack my boxes better. She even told me what she thinks would be better for me because I needed to ship boxes. Highly recommend!
Jessica and Lichele gave a friendly vibe and great customer service, they also helped me find the right storage space too!
Lichele its always been nice with all of us, been here for a while already, every time we need something she is there to assist us, fair prices and great location.
The process was very easy and the young lady, Lichele, was very sweet and professional. Facility was clean and well maintained. Happy I chose Public Storage!
Jessica is awesome and my experience checking in was excellent
Great service!! And Jessica is a great help with giving information and getting me a nice storage 😁
Daniel was great , great prices very Professional.
This is nice place. The units are nice and clean. The people that work there are very nice and extremely helpful. The prices are a tad too high but it has great security.
Jessica is awesome!
These people are absolutely crooked if you do not watch your paperwork they will scam you out of money. And please do not move in at the end of the month because they will add taxes and fees to your things that you have no clue what you’re paying I will be moving my stuff out of this place ASAP please do not trust these people
Good family environment. Lichele is great and treat us like a family member.
Lichele megusta tu servicio
Francisco was very informative and helpful I got my unit right away.
Francisco was very helpful in getting my storage unit set up. He made the process very easy.
Lichele was a wonderful help she tried her best to accommodate my stuff in the storage. I highly recommended this location!
Lichele was really cool and down to earth. She made the experience streamlined and easy to follow. Thanks guys.
MOLD!!BEWARE MOLD..I am really just about done with Public Storage...The units are not water proof!! I just pulled a box out only to fiind my prize vintage books and magazines from the 50's that were in mint condition RUINED!! I hate you Public Storage!! These can't be replaced. They raise your rate every quarter..This is how they make a fortune as a company...They lure you in with a lower rate to get you in then within 3-4 months they raise you rate! I'm not talking about a few dollars increase either but nearly $50.00 each time. So you can plan on every 3-4 months that your rate will increase...I just received notice that my rate is going from $189.00 per month to $247.96!!! Crazy!! One months notice about it too..They assume that people will not move out as it's not an easy task to move your stuff so they know they have you by the you know what's!! I'm very diadissatisf with this company. Now let's talk about the actual location problems...When you enter you have to enter a code on a small box...You would normally proceed forward right?? Well not here...you have to enter the code then back up as if you went straight you would hit a fence!! Poor design... Then to leave you have to enter a code and back up a little too... The facility is not large truck friendly. A 17' foot truck is about the largest you can get in without a huge fiasco...then you have to exit from a certain angle as well. Lighting...many burnt out bulbs on a regular basis...The only positive thing I can say is the staff is friendly..they have no control over the increase. It comes from corporate...There are better options for Storage...for me this is it..I'm done ..I'm moving before the increase takes effect...$50 more a month is a HUGE increase!!! Like I said the location staff are awesome..Drenia and Jessica are both great...the rate increases are out of their control...they did not do it, corporate does it.
Great service. Clean units.
Francisco was nice guy and knowledgeable and very. Friendly
I got my storage unit about a week ago. When I entered the office both ladies were smiling and greeted me promptly. They also collectively answered all 100 questions that I asked 😅 and after being in my storage unit about a week now ive probably bothered them to death and theyve been more than willing to help me each time. I would 100 percent tell my family and friends to store with this location. The girls hospitality and friendly customer service make it worth the little bit of extra driving. Thank you Danielle and Lichelle!
I had great and fast sevrice. Loved the prices Thanks Danielle and Francisco
Girls girls girls!
Lichele and Danielle were great. Thank you for answering all of our questions. The property is always clean and well kept up!!
Great customer service 👍👍👍
5 stars, Amy
Good service, friendly staff
Clean
Any was amazing!!! Very thorough but fast! I highly recommend storing here!!!
Michele was super nice and helpful will be recommending this place to anyone looking for storage
Lichele was excellent asistes me she deserves her promotion
Francisco very professional, answered all my questions. Really took care of me
Lichee was a great help today! I would recommend this location to anyone looking for storage.
Awesome management great storage facility. Thank you Francisco and Danielle
Frank and Danielle were great. They were very helpful with getting a unit and pricing. They answered all my questions professionally. I would recommend this location to family and friends.
Always a good place to get what you need.francisco&Daniele best paople ever see,I recommend this place to the whole ,this people amazing.100 star.
Nice people - Francisco and Michelle were great!! Got me checked in right away
The staff, Frank and Lichele were friendly and fantastic!! Don't hesitate, rent your storage HERE!
Shout out to Lichele in helping me with the right unit. She has always been courteous, informative, upbeat and helpful. I look forward to going there just to talk with her. Need a storage unit? See Lichele. Not too sure what size unit? See Lichele. Need help changing your credit card number? See Lichele.
Lichele is great. Very knowledgeable and helpful. Would definitely go back to her again when I need another unit again.
Lichele was very sweet and a pleasure to work with.I have a hearing problem and she was very understanding and kind to me.
Lichele and the whole team at this location are super helpful/professional. The facility is very clean and they stay on top of all maintenance. I highly recommend Lichele and this location. My needs have been small, where I have brought things in the back of my care and large.....I have had a 53' semi truck deliver a full load of boxes.
We are very happy with this location and Lichele. She is by far the best I have experienced in customer service and knowledge of her job. She is courteous and professional. I live close by and have rented at this location many times. While all the managers here have been pleasant and helpful, Lichele is exceptional. Ask for Lichele, she can answer all your questions quickly, fairly and professionally.
Lichele was great helping me get a storage unit! Thank you so much!
Fantastic customer service. Explained services offered in detail.
Lichele n Brian where so helpful and kind, she explained everything to me and make it so simple and easy 👍🏻
Great service! Lichele made the move in process very quick and explained all the paperwork.
Lichele showed awesome customer service. Expert at breaking down "what to know about the unit and guidelines". I must say i had a wonderful experience with her. Thank you very much!
Very helpful and courteous. Really had a great experience.
I rented for two months and they sure did the 99 cents promotion for my first month. The manager was excellent, specially with the customer service and her flexibility. I would recommend the business for security, the prices and the customer service.
Thank you to Lichele for her quick and courteous service experience. Very professional, knowledgeable, and her customer service is exceptional. When I showed up this morning to look at a unit to rent, she was very fast and friendly, discussed different options, and was able to advise what my best options were. I would recommend anyone looking for storage needs to stop in for options. Thanks again😊
I am grateful for the great service and the good people that I have been in touch with they have been very kind and thoughtful of me as a customer
Kim at store 25503 was extreamly knowledgeable about the unit i needed. She works quick and answered all my questions.
Excellent customer service from Lichele and Kim! Lichele helped carry items to car. Thank you!
Great place to store your stuff! Staff was wonderful and helpful with all my needs, Lichele was outstanding in assisting me with the right unit I needed. Thank you! A+++ service
Kim did an awesome job showing us a unit and answering our question. The rest of the staff was also very helpful.
Awesome place thanks
We use this storage facility on a daily basis and have had an excellent experience. The facility is always neat and clean. All staff members are friendly and helpful. The storage prices are reasonable and access is also easy. Highly recommend this storage facility!
This storage was good the first month I had it, but then new management came in and they just found new ways to charge me extra and I'm just done with it. I ended up paying over $100 one month for a $60 storage.
First time using Public Storage. Im a little skeptical about leaving my belongings at any storage. Lichele took me in and explained exactly how the process worked. I'll be sticking around most likely, as long as shes their.
First time using public storage and Lichele was a great help. She was so friendly. I'll definitely continue using this location for future business as long as she's there.
Lichele was very helpful and friendly. Excellent service and I met Drenia she was very nice.
Excellent service. Lichele is friendly and helpful
Priced a little high
Very nice hospitality. Efficient staff making it quick and easy to help access your storage space. Would definitely use them before any other storage spaces.
Facility looks clean and well maintained. James provided great service. I came in close to closing time, but he did not rush me. He was professional and thorough. I would recommend this business.
James was awesome and so very helpful
I recommend this facility to my cousin and his wife cause they were getting the run around @ other storages. They were overjoyed from the help that Jessica provided. Keep up the excellent sevice!
Great customer service, Jessica was very helpful in assisting me. Very positive and a polite attitude. Very Shocking. Keep up the great work
Jessica and Drenia have been a pleasure to work with it. They're both very friendly and welcoming. I came in looking for some information on a storage and they provided me with outstanding customer service. Though I did not rent with them today I definitely recommend them and will return when I am ready to move forward. These girls deserve a raise. Praises to them
Drenia & Jessica were awesome It's a miracle that I came in here today. Just when I thought Christmas was over I was truly blessed by these two here whoever is in charge please give them a raise I promise you they did an excellent job and anybody else who needs storage you already know where to go!
Drenia was super helpful, all smiles, and made my visit very pleasant. Best service in florida. We need more receptionist like her. Thanks
Informative
James and Jessica were awesome quick and easy. Great experience thank you guys.
A very bad customer service experience. So many things went wrong but the main issue was my "reservation" was lost oops and actually a " reservation " isnt actually a reservation as most people would understand it. What reservation means at Public Storage is the spot is reserved from you but if someone comes in before you get there it belongs to them... huh not how I understand the word reservation. The other problem is they do not return calls until you go over there heads and complain corporately then they rudely return the call.
Jessica is so nice and helpful. She helped me pick the size of the storage unit i would need. She anwsered all of my questions and always says hey and waves.
Jessica and james were so helpful and took care of my leasing of the storage unit. They answered all my questions and were very friendly.
Customer service was impeccable. Denial and Jessica make uppity feel like family.
Drenia was awesome! She had a cheerful smile with great eye contact! I've a customer for about 9 years and she rocked it!
Wow, the past few reviews sound identical to mine. Some lady (not Amanda) was 1000% rude. They raise rates without warning,. By the time I moved out my unit cost went from $126 to $210!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ITS A SCAM!! PHIL IS BEHIND IT ALL TOO.
SCAM...THEY RAISE RATES NEARLY EVERY OTHER MONTH. CUSTOMER SERVICE IS TERRIBLE!! THE NEW PERSON THEY HAD TRY TO FORCE ME TO PURCHASE NEW LOCKS, EVEN THOUGH WE ARE ALLOWED TO USE OUR OWN. SHE DID NOT EVEN LOOK AT ME WHEN I WENT IN THERE, ANYTIME I SAID ANYTHING SHE ROLLED HE EYES AT ME. CALLED THE GM (PHIL ATKINS) AND THAT PERSON EVEN AFTER 3 CALLS DOESN'T CARE ENOUGH TO CALL BACK....STAY AWAY!!!
Good place for storage
Good rent prices. Needs better ac
Jessica and Drenia Presented Us with Excellent Customer Service . We also shared great laughs !!!!!
I highly recommend public storage unit I'm truly am blessed to have a manager that works their name is Jessica she really deserves a promotion she was very nice very professional most of all she is very sweet I was glad they're walking in public storage pay for my storage unit I really highly command that a lot of people go there and meet her and she's one of the best managers they do have thank you Miss Jessica🙏☝❤❤❤🎆🎆🎆🎆
Drenia went above and beyond helping me with securing a storage unit. I have used this facility three times now and highly recommend this location.
Needed a temporary storage unit for a few months. Public Storage 25503 is close by so I looked them up online to see if they had any deals going on. $1 first months rent and a 15% discount from the normal cost of the unit. I decided to save time by reserving my unit online. Sign-up was easy. The usual questions were asked: name, address, emergency contact, authorized users, etc. Followed by a confirmation email. What surprised me was the nice call I got from Drenia welcoming me to Public Storage, and thanking me for picking them. She let me know they sold packing supplies, and if I have any questions or concerns to contact her. Later on I went over to see the unit. We talked about insurance. Drenia gave me a list of questions to ask my carrier. She told me about their insurance which I got. (In the middle of hurricane season it's better to be safe than sorry.) She gave me a couple of payment options, I picked one, and she went over the month-to-month agreement and rules. All standard. Lastly, I got the gate code, tried it out and off I went. It was quick and easy. Side note. It's been my experience within the last few years, customer service is not as good as it used to be. Drenia proved herself to be an asset to this company. She was professional, engaging, and knowledgeable. More importantly, she made me feel like she cared my things were going to be safe and secure in her facility. I sincerely appreciated that. As corny as this sounds, I'm very happy I chose Public Storage. I'm not just storing stuff in the space, I'm storing my memories, and parts of my life. Job well done, Public Storage and Drenia.
Nice people, very professional, facility is clean and well maintained. Drenia was very helpful and courteous
It was a pleasure working with Drenia while setting up our storage unit. Her follow up skills and sales skills are excellent. She has great knowledge of the storage business. We will definitely recommend her and Public Storage
Jessica gave me great service and even let me stay in the office out of the rain a couple minutes after closing. Thanks Jess!
Drenia was awesome!!!!! She made everything easy and wonderful!!
Both Alexis and Jessica were very helpful and pleasant to work with while getting my rental unit. The facility is clean and well kept and they make up for the annoying way the gate is set up for entry and exit.
I had a very good experience at store 25503. Jessica was amazing! I was so indecisive about what storage unit I needed. Jessica was very patient and even stayed late so that my husband could look at the storage unit. I highly recommend this storage place. Make sure you see Jessica for a great experience!
I would highly recommend this Public Storage. I had an appointment scheduled to move in on a certain date. I called the customer service number to ask a few questions and the rep instructed me to let him reserve the unit to make sure I was guaranteed that unit. When the unit was registered, it was done so under the incorrect rate. When Jessica called me to confirm my appointment the next day I explained the issue. She told me to try to contact the call center again to have them fix it, which was unsuccessful. When I came in on my scheduled move in date I had the pleasure of working with Drenia and Jessica. Their customer service skills were on point. They both stayed after closing hours to ensure that my problem was resolved. They made multiple calls to multiple people to assist me with the issue. They really went above and beyond. I received an email a few days later that the rate had been corrected. They really did an amazing job.
Just wanted to take a moment to thank the staff at this Public Storage,. They were very kind and very helpful. Wouldn’t go anywhere else for my storage needs. Thanks again for making this process so easy.
I had the best experience @ the public storage, store # 25503. We had to take our stuff out & their was an issue with the access code, they we're about to close & this lady named Megan cleared up the whole situation with in minutes, instead of sending us away. She was great & even offered to help us move boxes. She was on point & had the best customer service skills. They sure know how to pick their employees. Problem solving people like her should get hired more often to deal with customers. I'll give her a 10!!!!!
Very friendly, clean, great prices ,would recommend to anyone , Megan was great
Very unhappy with The District Manager Phil. He refused to return my calls in reference to a rate hike, and going paperless without sending it in the mail. Therefore I was not made aware of either. They decided to go paperless by E-MAIL, in which I had already told them months before the EMAIL WAS INVALID! The ladies at the office tried to change it, but the COMPUTER was not working as usual. All of this has caused GREAT STRESS, AND A FINANCIAL BURDEN. If I would have been notified properly, I would have moved my storage ASAP. I don't think legally they can do this, and get away with this. I choose to have a paper statement on any rate increases, or anything that might change. Please be AWARE! 😠
Alex was helpful, courteous in helping me find the perfect unit. He was thoughtful and is kind and I look forward to storing my things here as I know there is respect and most confidence among staff and in this establishments
Awesome!!! Quick and easy to get started!!! Megan was a huge help!!!
Great staff and service
Anita and Megan was very helpful, kind, professional and it made the fews minutes together enjoyable which is something you want with all the stress of moving. Very clean facility. 25503
Jessica and the Manager were very helpful. clean facility, well maintained. I only wish that we had 24hr access
Don't even be a week late they lock your stuff up before even one month late.
very .nice
The staff here are friendly and helpful. I moved here from Kentucky and Melissa was very helpful with getting me the Right storage unit and even help me organize it and move my stuff in
We Had a great experience, Debi was extremely helpful, informative and professional. It is always awesome to deal with people who have great customer service skills.
Everytime we go to this self storage complex they have been friendly and offer move in specials combined with the deal from Father and Son Moving and you will save a bunch, you'll also get free mattress bags and shrink wrap.
Debi is very good worker! Thanks Debi
Really good costumer service.
Would definitely recommend to anyone. Staff and service are excellent. Debi is awesome!
The service that I got was the greatest and most professional I would get from a place like this I really appreciate it and I will be renting and the girl that helped me was Debi and I will be referring to some of my friends to go to the storage shed and to use this company thank you so much
Melissa and Debbie are awesome
Melissa and Debi are awesome! Great customer service
They raised their prices every opportunity they were contractually allowed. The only positive is that most of the staff is courteous. But they never have maintenance staff on hand if you have an issue with your unit. I had a problem with the unit door, the day I was moving out. And I was paying my movers by the hour. My movers & I ended up finally getting the door to work after almost an hour of work. I asked if I would get any reimbursement by the property and got laughed at and told "uh, no ma'am".
I have dealt with Public Storage on 6 different occasions for my storage needs. Every time I have used this company I have had great service. Melissa and Debi helped me close my unit out and made the transaction very easy to deal with. It's a breath of fresh air to work with professionals such as these ladies. Thanks again Debi and Melissa I appreciate all you did to calm my busy schedule. Tim
Good place, I recommend it.
Melissa is so awesome!!! She got me in and out. Her customer service is outstanding. I will make my payments in person just to be in her presence. Thanks again!!!
Melissa and Debi were awesome!! Very helpful and knowledgeable of the business greatly appreciate both of them! I would absolutely recommend this facility! Thank you ladies
DEBI IS AMAZING! SUPER SWEET WOMAN AND VERY HELPFUL WITH EVERYTHING! EXPLAINED EVERYTHING IN DETAIL AND TOOK HER TIME TO MAKE SURE EVERYTHING WAS CORRECT! LOVE THE SERVICE HERE!
The staff provided great service and was very helpful. Dee was great!
love this place Dee is wonderful
Made our stuff safe but we had to rent their lock. I have used storage before including a public storage in another state and didn't have to do that. Our stuff will be out in a day or two now that we have new housing
Very well lit up at night people that work there are very kind and considerate they help you the best they can if not they tried to
the ladies here were excellent. very helpful on answering questions. had the right storage for me.great pricing couldn't beat it anywhere. thank you dee.great training you are doing to
See us amazingly sweet and informative, extremely friendly. We are overjoyed with the amazing customer service!!!
Great customer service !! Dee is awsome 😀
The code entry machine has an awkward location.
The people who work there are very nice! The area inside where the paperwork takes place is clean & tidy. Even the unit we rented was great. Highly recommend!
Jenna and Dee were amazing!!!! Thanks ladies!
The customer service experience was great! Dee and Jenna were awesome and efficient!
Thief's to expensive in the long run
Dee and Jenna are wonderful and so very helpful. They know their business well. Great place with great people.
Jenna was very friendly and helpful.
Very friendly and informative. Would recommend to my friends and family.
Dee and Jenna are awesome people, so nice and helpful. The property is kept clean and safe! Keep up the good work girls! Linda and Craig!!! (BBQ coupons, Dunkin' Donuts & coffee!!)
Awesome customer service and friendly staff. Dee and Jenna are super awesome
Great Service, Fantastic Staff !
Amazing service every time we need to speak to the manager, Dee. She always treats us well and we are thankful to have her as a resource!
Great customer service
Love our girls Dee and Jenna
Dee always gives great customer service
Very nice and efficient, outstanding service.
Love this place! Great service!
Very helpful.
The site manager Dee called me to set up a time to come in to secure my storage locker. When I arrived, she was cleaning the lobby and commented she was "sprucing up the place" for me. What a great personal touch. She was very efficient in showing me the unit and suggesting appropriate upgrades. Excellent experience overall!!
Jenna was absolutely terrific.she was a pleasure to work with and helped me in a timely matter.
The facility is clean and well maintained. Dee was was very nice and helpful. Great customer service.
Great place!! Second time renting here! Awesome staff!!
Great service today with ms Dee
Dee is phenomenal, I couldn't have imagined that I would find a storage facility so well managed and secured. Getting in was speedy, prices are fair, and the level of professionalism exceeded all my expectations. Dee, I hope you get a great Christmas bonus
Dee was very helpful and quick in signing us up and explaining the pricing and options. Only issue is with the mandatory insurance for the unit. It should be an option, not a requirement, to insure my stuff.
Great customer service clean facility DEE was super helpful
Dee and Nicole were fantastic!!! They helped me find the perfect unit for what we needed. It may be the one that we hold on to long term. Thank you Alan - Brandon Fl.
Great experience Dee and Nicole were awesome
Dee was great and vary willing to help us with our storage needs. She made sure we were happy with the size unit and that our move in was a success. Even though I love in riverview. I will take all my storage needs here. As well tell others to go to Dee.Dee has wonderful guest service.THANK YOU SO MUCH
Dee in the office is very helpful and friendly Great customer service
Great customer service thanks Dee
Dee was great!!!
Dee was very helpful and very professional, she was very pleasant and informative. ,word of mouth is the best advertisement and i will definitely let others know how good i was treated, thanks Dee!
Wow! Unparalleled customer service from Dee and Jenna. They're both so very knowledgeable and helpful. I highly recommend this facility. You guys rock!!!!
Dee and Jenna took excellent care of me very good customer service very clean facility I would highly recommend anyone looking for storage to use this place keep up the good work you girls are awesome
Great location...I was in and out in no time because Deeanna didnt waste any time getting me processed...I almost forgot boxes I needed, but she had my back...I dont think my experience could have been any better...Very clean!
Thank goodness for Public Storage. Always there when we need them. This Public Storage is the best in Brandon. Dee knows what she is doing ...always answers questions with a smile and her humor always helps turn a bad day into a good day. Hate moving but because of Dee it makes the process a bit more bearable!!!!! Thanks Dee!
Very professional,polite,funny and quick....keep up the good work.
Dee is absolutely awesome. Great service,very helpful on all our needs. I would highly recommend this place.
Dee is awesome, thanks for all the help!
Thank you for giving me such a great deal, its hard to find good customer service. I will be using this public storage next time.
I visit many properties on a month to month basis for my business and this is one of the best properties around. Dee is super friendly and great with her customers. The property is super clean and secure. 5 stars all the way.
Dee is awesome! So helpful and very professional. Moving is very stressful and Dee and Jenna made the move much easier. I will definitely recommend this facility. Thanks for all your help, Dee!
Highly recommend, nice people and great service.
I called around to different storage facilities asking prices before choosing a location. They quoted me a $1 first month, plus admin fee of $24. They gave me monthly rate, but, didn't tell me that did not include tax. I wanted total, asked for total price. They also did not tell me on phone that there would be an additional charge of $22 for the key to their locks. You can ONLY use their locks. Plus, they don't tell you that you are BUYING that lock, they made it sound as if it was a deposit. When I closed my unit, they did NOT refund me the key, said it was mine. What am I supposed to do with a key that only works in THEIR units??? Also, they are not 24 hour access. I have never been to a outside place that was not open 24 hours before. Had to be out by 9pm, not cool. I was very unhappy. Called customer service to see if there was something they could do about the key thing, they said no and blew me off. They should have told me ALL the charges when I called not just the price, I asked for total, that means total!!! When you go to rent, make sure you take your whole paycheck, you will need it all!!!
All of the staff are extremely helpful and friendly. The location is very well maintained and secure as well as being easily accessible. When I did run into an issue, Meagan worked very quickly and diligently and we were able to resolve it painlessly. Thanks Meagan! I would absolutely recommend using this facility.
Dee is awesome and very professional.
My experience with Dee was awesome we really appreciate all of the assistant she offered.Dee is a wonderful person and easy to handle my business. Thank you Dee
Wow wow wow,,, amazing service , by Deanna herself ,, more than thankful for meeting her and meeting my standards ,Very professional .
Briana I was very please whit the service I received there, she was very professional
Briana was extremely helpful ..... explained everything well ...... very professional .... glad i selected this location! Well done, Briana!!!
Rented a drive in 10x14 unit on Dec 1, 2015. Dee was there to help me complete the paper work and move my precious Karmann into her new winter home. Dee was very helpful, efficient and pleasant. Thanks.
I had a fast awesome service from Briana.
Fast service very polite Thanks Dee
Dee and Bri were very helpful and very professional
Dee is the best would totally recommend this place clean well lit and the staff is the best, Megans good as well !!!
Dee Morgan has great customer service. All I needed was some boxes for my stressful packing of my personal property. If I am ever in need of a storage unit I definitely would come see Dee.
Fee took the time to be sure I was pleased with the unit I'd be renting
Great service! Quick and easy. Dee was a great help!
Dee helped make the day before our move-in date - go very smoothly. The unit and site was very clean, and she took the time to explain any questions I had. I have no problem suggesting this company to anyone needing a safe and clean place to store their belongings.
Great customer service. Friendly fast service. Good management.
Great customer service!
Dee was super helpful and very nice!
Meagan was awesome and super helpful and knowledgeable
Everytime we come in Dee greets us with a smile on her face. Doesnt matter what the problem is she always solves. Shes a great asset to Public Storage.Thanks Dee!
I have been at the Valrico Public Storage location on and off since November 2014 during a transitory period in my life. The facility is clean and safe. DEE has always went out of her way to help make my decision-making easier to meet my needs at the moment. She is a great problem-solver, very efficient and diligent in all of her duties, including those unrelated to helping me which I have observed while on the property. She always has a great, customer-service oriented attitude and demeanor, and it's clear she is not just presenting this outwardly while internalizing frustration -- it is genuine. She is pleasant, friendly, a great person to be around, and a true asset to Public Storage. She is a blessing and very much appreciated by me, and I'm sure others as well. Thank you, Dee, for ALL of your help, and making a challenging time in my life easier to manage!
Dee was very accommodating and gave us the grand tour of the units pronto.
Was in on several occasions and have been please with my experience. Was in on Tuesday and needed assistance. DEE was in the office. She was outstanding. She was patience and knowledge able. She was a credit to your service.
Dee is the nicest lady ever. Very helpful. Great storage place!
excelente service
Dee was awesome, thanks for the help and laughs!
Dee just made our storage decision super quick and easy! One more detail crossed off of the complicated list for moving my grandmother! We look forward to using this facility!!
Superior customer service! I accidentally made a reservation for the wrong location and went to the one I thought I made the reservation at. Dee was at the service counter and she was so patient and kind, she really made me feel like my business is appreciated. What would have been irritating to some she treated me with compassion and didn't make me feel like the extra work I created for her was an inconvenience. Also two days later I saw her on the property and she actually remembered my name. She is a breath of fresh air, it's rare to find service like hers! Someone should give her a raise!
Meagan and Dee. We very hospitable. Will use their facility again if i am ever in need.
Great customer service, ask for kyle if you go there, he's awesome !
I often come to this location for my business and everyone always is extremely helpful. if you need a place to store or buy boxes I would recommend this location.
Awesome people to rent from. Very knowledgeable and friendly. Clean facility.
The staff here is awesome and there is one employee who gives the best customer service . Her name is Zenise, She has a great personality and will do whatever it takes to get the job done.
Great place, clean and friendly.will continue to use for my storage needs. .
I needed a climate controlled, secure and affordable storage unit on short notice. This facility is clean, well maintained and the manager, Zenise, is very friendly, knowledgeable and extremely proficient. I received a great move-in special too. There many storage units in Brandon, but I highly recommended Public Storage at this location.
I have had public storage here for over a year and Zenise has always helped me. She is great with answering any questions I need and remembers previous conversations we have had. I will be sad when I am finally done using public storage but am greatful for the positive experience I have had.
Great experience! Quick and easy. Tammy was great at explaining everything made the entire process a true pleasure! The rate was best around the area.
Very clean facility and great service i was helped by Zenise the manager on site and she was very nice and helpful with my needs!! Will recommend to anyone I know to rent space here.
Spoke To Kyle And was very courteous and Zenise dis the rental and I would recommend this place to everyone.
A EXCELLENT FACILTY THAT IS CLEAN, SAFE, AND REASONABLY PRICED VERY COURTEOUS PERSONAL, WILL TO HELP AND DIRECT.
I rented a storage shed last week and was very pleased with the customer service I recieved. Great location and clean property. I even got a call yesterday as a reminder about rent being due. Totally slipped my mind, thanks Zenise!!!!!
Excellent customer Service. Megan did a great job, give her a raise !
Very clean facility very nice manager zenise she helped me out with information on units and made my process very smooth and fast would recommend facility to anyone I know!
I have nothing but great things to say about this place. I moved my stuff here during a Memorial Day Special so I recieved an awesome deal on my large unit! The place is always spotless and the manager Zenise is always so sweet. I pop in on occasions to say hi. Overall 2 thumbs up
My sister has a unit here and it is always clean and we get good service whenever we need anything the property manager zenise is always helpful and keeps the property clean would recommend to anyone to store here!!
My experience with this company was great thanks to Freddie
Great location. Clean property. Friendly manager.
Zenise always reminds me to pay my bill on time. Shes a great asset to the company!
They gave me the right size that I needed and were very helfull and friendly. Very clean as well
I always come to thos location to pay my bill. The young lady Zenise id very friendly and well knowledgeable about storage. Rent with her if in the Brandon area.
Property is very well kept! Has a great staff! Zenise and Kyle were very helpful.
Zeniseee was very professional and friendly, I would suggest if u need a storage stop by and speak with her she will provide you with the best rate they have available and the process is hassle-free.......
First rate service. Safe, clean and secure location. Zenise explained everything and provided exceptional service
Rachel / Zenise definitely looked out for me and explained how it work. I didnt hesitate in getting a unit. Y'all are great. God Bless your employees
Denise and Rachel where very nice and helpful they made me feel very special great staff
I currently came into public storage and Zenise was very informative. I didn't rent the space because its too far from Lakeland but I left with a lasting impression on myself. If I ever become closer to this location I would definitely rent at this location in Brandon. I just want to say thank you for having customer related individuals working for your company.
Great job unit clean love the people
Rachel was awesome and got us taken care of with no issues at all
Zenise was great she really helped me find a storage for my needs. She had great customer service. Overall I had a great experience!
I wanted to brag about how nice the people are at the Valrico location. They are so nice to work with and take extra time to help. I had finally reached the point where I was ready to move out of my space. During the second trip to retrieve boxes, one of the onsite managers drove by while making his rounds. I told him verbally I was vacating and would go to the office later to take care of any required paperwork. Unfortunately I had to make two trips and was fighting a pending rainstorm. As a result I wasn't able to go to the office to officially close my account. When I was finally able to go in person two weeks later, they had already closed my account and were able to rent the unit to a new person. Their quick actions on my behalf saved me another month's unit rent. I am so appreciative and highly recommend this location and Public Storage as a whole. By the way, the Valrico location is so easy to get in and out of, even pulling a trailer or driving a big truck.
I have been a customer for over 8 years and I have always had great customer service & friendly staff recently I had some issues and concerns and Zenise went above and beyond to try to help me, thanks for the fast friendly service.
I just stored items for 60 days here & can say that the storage units are clean & staff is very friendly & helpful. I highly recommend this place for storage needs.
Zenise was a big help
Zenise, is a wonderful property manger. Very helpful and informative. A pleasure working with her.
I loved the customer service at this Public Storage. I moved from Texas and the girl(Zenise) at this store made me feel welcomed. She was very patient as it took longer for me to there than planned. The facility was clean, and I have absolutely no complaints.
Did a great Job helping us move in and when I lost the keys to my locker, they were very secure in helping me right after they made sure that I wasn't some whack-o joker that merely looked like me. I'm very appreciative.
My self and or my partner and I have been renting from Public Storage for at least a year if not more. We have needed bigger, smaller, indoor, outdoor, etc etc... The people at this facility have been wonderful and always accommodating. We love them. Thank you so much for all of help.
when i pulled up to this public storage, it was pretty quite but that's always good. I don't want people in my business. I needed to store some things from my moms house and she told me she wanted them at a public storage for some odd reason so i did it. I went in and some young pretty face was at the counter and i didn't want to mispronounce her name since it started with a Z so i just asked for some help to find the proper storage unit that would fit my needs and she was great. Cool as a cucumber, made me feel at ease about my moms things and i saw that this location was pretty secure and that was great. I will be back to check on my unit asap especially too see the Z woman again, but it was just very welcoming to have all my needs met by one person not being handed off to another then another because of certain needs or wants. So thanks again Z woman.
I pulled up at about 1:30pm and as I was walking to the front door, I saw the employee come from behind the counter and then he proceeded to lock the door and tell me they were closed. I was looking at the office hours on the door he was locking in my face and it clearly said they close at 5pm. I told him I had a reservation and he said they were closed. I turned and walked away. As I was walking away he said it was because "we are at lunch". I kept walking. First of all, "WE" should not be at lunch at the same time. Second, it wasn't until he saw me walking up did he decide to lock the door and leave! I had already registered online, all he had to do is take my money and give me my code. It wouldn't have taken too much more time. He could have locked the door after me. What a stupid way for a business to lose $90+ a month on a long term tenant! So now UHaul has my money and Public Storage needs to get a grip on their customer service. I hate to even say that because the women at the one on W Brandon blvd were very nice (went to them by accident because they have the same address except it's West not East) and the PS on Waters ave in Tampa was great as well. Too bad this one doesn't seem to value a customer at all.