Public Storage Self-Storage Units at 1035 Starwood Ave, Valrico, FL

Mary was awesome! The storage was convenient and exactly what i needed.

They were professional, knowledgeable, and helpful

Mary was great very fun to talk to and great customer service 10/10 thank you guys

Mary is so sweet and helpful she is the best!!

Mary was excellent. She was very pleasant. She showed me the unit and assisted with the paperwork. I was in and within 20 minutes.

I haven't had any problems with this storage facility. The manager, Mary, is excellent. She's very polite and very helpful. Storage units are exceptionally clean so is the facility and the parking lot. I recommend this storage facility to all my friends. And one of them even rented a storage unit.

The Valrico location was extremely clean and well kept. During the entire process from start to end, Mary had excellent customer service, was very friendly, and provided her help and support with whatever was needed! We have been very happy with our choice!

Facility is great and Mary was beyond amazing! Great location and feels really safe when you come here! Aside from the location being so great, Jayne and Mary literally made this the smoothest and best transaction I could ever ask for. HIGHLY recommend using Public Storage, specifically, the Valrico location!!!

Staff was very helpful and kind. Will recommend to others

Mary at Public storage was a huge help, she went above and beyond to get me squared away during both move in and move out. Thanks again, Mary.

Wonderful staff

Went in today to clear up an issue and had a wonderful experience with Mary. All of my concerns were addressed and I could not have had a better experience.

Mary was very helpful with assistance and was polite, adding humor to ease the stress of my move. Thanks Mary; you're truly appreciated! I still have my 'things' in storage and customer service is still top notch!

I’ve been wanting to get out of this storage unit that I’ve had for years but couldn’t find the key to my lock. I asked the employees (Mary and another guy) if they would cut the lock off for me. They said no. My SIL trying to help me borrowed a lock cutter and tried to cut it off for me. It wasn’t the right size so he asked her again and she boasted that they had one but they would not let him borrow it or cut it off. Very unhelpful people and rude. I finally did get rid of this because he bought the right size just for this. I would still be paying the huge unreasonable price if he hadn’t helped me. Glad to be out of there.

Mary is very friendly and knowledgeable,if you need storage unit look for her. Thank you Mary 🙏🫡😎

I had a great experience with move in thanks to Mary, she is absolutely the best. She was very helpful and welcoming. She made sure I knew where my unit was and that I knew where to locate the moving equipment and that I had all that I needed. I would definitely recommend!

Mary is great. So nice and helpful and knowledgeable

Wende was an incredible help. Thank you!

Stored my belongings here for 7yrs, even before the name change. Two things remained constant: 1) Great service and facilities. 2) Mary at the front is AWESOME!

Mary was hands down amazing to work with, very friendly and helpful!

Marry and crew were easy to deal with AND friendly

Great storage and Mary at the front desk is always welcoming and in a great mood

Amazing management!

The manager at this location is GREAT. Mary is always helping and knowledgeable and the staff at this location will take care of you.

Mary has great customer service, fare price and clean well kept units.

Best storage place in Hillsborough County and Mary is super helpful

The company has been great during the acquisition

Mary was very knowledgeable and helpful not to mention her personality was to die for! I will recommend this storage facility to everyone I know! Thanks Mary and Public Storage!

Storage area are very clean and well taken care of. The manager of the Valrico store is the best. She's been extremely helpful. I would highly recommend Public Storage for any of your storage needs

If I could give it, no stars, I would!! They have a Roof leak on the inside units. Not from a storm it probably needs some type of repair due to the age. Just two weeks ago, I went to my unit after about six months, and there was water damage on my belongings. Some were replaceable furniture, flooring, clothes but it molded inside containers that had irreplaceable things that my children have made over their years in school & photos etc. On top of the rat droppings all over the floor you could see the water stains on the concrete with the roof coming in. The office lady proceeded to tell me that “there was a ticket open for the roof to be looked at due to potential leaks “on the concrete wall side of building when Public Storage was taking over. Her words with witnesses verbatim!!!! As I walked through the hall and look at the ceiling through the small opening of all of the other units, I see the roof coming in as well. So I had to move what I could to another unit for the time being “away from the wall” she insisted. So because of their negligence, I have to file a claim with my homeowners insurance if I want to be compensated for the things I lost or are damaged. This was not a storm that came through or a sudden fire…. This was obviously their negligence, and it was known by the office staff. So Jane, District manager tells me she’ll give me a one month credit for the inconvenience!! Unbelievable! 1 month - a $100 credit??!!! I will be sure to drag this facility in the DIRT everywhere I go!!

I want to give a shout-out to Bob! He is excellent and so pleasant to work with. This will be my 3rd time renting a unit at this location. I have been happy with all my interactions with the employees. Access and location are good and prices are the going market rate. Great place in the area and Say hi to Bob! ** Just switch units after down siding. Mary was so helpful and made the process very smooth. She even helped me out after I reserved the wrong size!!

Rented a unit for a year before Public Storage took over. They communicated everything and the transition was very smooth. Now we’re downsizing to a smaller unit. Mary is very helpful and kind. Highly recommend!

Great staff... Mary is very helpful and friendly. Fair prices on their packing material. Very smooth move out process.

Representative call me back at the appropriate time explain to me what the email was about and also how to remove insurance. She was great friendly attitude love it that’s why I still have my account there.

Absolutely horrible I canceled my membership there and have not been there in over seven months did not sign a renewal yet they keep charging my card. I went as far as changing my bank account because I do not live in the state and yet they keep sending me bills. I talk to the lady there and told her I have not been there in seven months. And have signed no contract yet they keep charging me beware the company is a scam

Just rented a couple of units. The units were clean. Mary at the office is very friendly, someone you wouldn't mind talking to everytime you come into the storage facility. She's also a hard worker from what I've seen so far.

The managers are helpful and know their jobs and that is a big deal these days. Mary is usually there and Linda provided excellent assistance as well. Like any storage business there will be computer and other problems, but when there is a problem these are the people you want on the case. If you want your goods to be safe and secure and benefit from good customer service, this is a good storage option.

Loved the smooth experience and great conversation. Storage units are nice and the property is safe and secured.100% recommend

Mary was such an angel. Simply Self Storage is A-1. THANK YOU SO MUCH!!

Mary was outstanding and very helpful 10/10 storage unit

Marry was wonderful and very helpful . Very appreciative for her help during the lease process

Excellent customer service. Mary was very helpful in assisting us. We are very glad that we chose this facility.

Fast friendly great service!!

Mary made things so effortless. Super friendly, clean, and secure. Thank you!

Good experience so far. Thanks Mary.

Fast n efficient