Public Storage Self-Storage Units at 3400 S Congress Ave, Boynton Beach, FL

Norbett and Precious were extremely helpful. They were both great to rent me a space.

Fred is the best! I have never felt more safe storing all of my heirlooms and personally priceless items at a storage unit before but I do here!

Fred took care of me, he was very kind in everything

The service provided was very good. I was helped by Fred during my visit on sunday. he was super helpful and nice and made me feel welcomed. I received an excellent service.

Very Clean and professional. Fred is just awesome come check it out! Would definitely recommend this location!

This location has despicable customer service. Mind you, my husband and I clear out A LOT of storage units as a favor to many of these storage facilities, especially at the end of the month when they need to turn over units for rentals. We really take a huge burden off of management when most of the time, there is a large amount of abandoned trash and we take care of all the bulk trash disposal on our own, leaving the units swept and clean for the next guest, (as opposed to using their own dumpsters, which are often full and require the facilities to pay for trash pick-up based on size and frequency). Because of this (usually) mutually beneficial relationship, most facility managers/employees (especially Public Storage), are some of the most friendly, and accommodating people we’ve come across. In fact, we've built relationships with many of them, and keep in touch often. NOT THIS FACILITY! Fred, the manager, calls me at 4:30pm asking when I was planning go there to clear out a storage unit. The facility closes at 5:00pm. I informed him, we were 30 minutes away from the facility at that moment; therefore, if we proceeded to go at that time (at 4:30pm), we would be arriving just at 5:00pm. We could begin clearing out the unit tonight (after receiving the extended access gate code upon arrival). Both Fred, and another young lady were both on the phone with myself and my husband. They agreed to have us do that, so we headed to the facility. At 4:59pm, just as we arrive, both Fred and the female employee exit the building, proceed to lock the office door, get in their vehicles, and drive off right past my husband, as he stands directly in front of them (incredulously) waving them down.... Obviously, having just spoken with them on the phone (and noticing them exit early), my husband initially assumed that when Fred and the female employee exited, there must have been someone still left in the office. Both Fred and the female employee WATCHED as he knocked loudly on the door (trying to get anyone's attention before realizing NOBODY was in the office! They had just closed!). They literally watch as he hastily tried to get someone's attention in the office… They continue walking to their vehicle (while looking at him!) AND SAY NOTHING. They then proceed to literally drive right past him as they watch him waving them down in front of them. We drove 30 minutes, after having coordinated with Fred, and communicating the exact time of arrival, to then be met with blatant disregard and frankly, complete disrespect, for our time. That underhanded, complete mockery of our time or presence is an abhorrent way to do business. Part of the fundamental attributes of a quality management system includes the ability to maintain integrity and mitigate expectations. If Fred never intended to follow through with the time commitment that we had literally *just* discussed (explicitly) on the phone, then he should have stated that to begin with and saved us all the trouble… Rather than flagrantly demonstrating complete disregard for his own constituents and guests. As far as I’m concerned, that unit can clear out itself because I don’t plan on making a second trip for such a shallow establishment.

This location has despicable customer service. Mind you, my husband and I clear out A LOT of storage units as a favor to many of these storage facilities, especially at the end of the month when they need to turn over units for rentals. We really take a huge burden off of management when most of the time, there is a large amount of abandoned trash and we take care of all the bulk trash disposal on our own, leaving the units swept and clean for the next guest, (as opposed to using their own dumpsters, which are often full and require the facilities to pay for trash pick-up based on size and frequency). Because of this (usually) mutually beneficial relationship, most facility managers/employees (especially Public Storage), are some of the most friendly, and accommodating people we’ve come across. In fact, we've built relationships with many of them, and keep in touch often. NOT THIS FACILITY! Fred, the manager, calls me at 4:30pm asking when I was planning go there to clear out a storage unit. The facility closes at 5:00pm. I informed him, we were 30 minutes away from the facility at that moment; therefore, if we proceeded to go at that time (at 4:30pm), we would be arriving just at 5:00pm. We could begin clearing out the unit tonight (after receiving the extended access gate code upon arrival). Both Fred, and another young lady were both on the phone with myself and my husband. They agreed to have us do that, so we headed to the facility. At 4:59pm, just as we arrive, both Fred and the female employee exit the building, proceed to lock the office door, get in their vehicles, and drive off right past my husband, as he stands directly in front of them (incredulously) waving them down.... Obviously, having just spoken with them on the phone (and noticing them exit early), my husband initially assumed that when Fred and the female employee exited, there must have been someone still left in the office. Both Fred and the female employee WATCHED as he knocked loudly on the door (trying to get anyone's attention before realizing NOBODY was in the office! They had just closed!). They literally watch as he hastily tried to get someone's attention in the office… They continue walking to their vehicle (while looking at him!) AND SAY NOTHING. They then proceed to literally drive right past him as they watch him waving them down in front of them. We drove 30 minutes, after having coordinated with Fred, and communicating the exact time of arrival, to then be met with blatant disregard and frankly, complete disrespect, for our time. That underhanded, complete mockery of our time or presence is an abhorrent way to do business. Part of the fundamental attributes of a quality management system includes the ability to maintain integrity and mitigate expectations. If Fred never intended to follow through with the time commitment that we had literally *just* discussed (explicitly) on the phone, then he should have stated that to begin with and saved us all the trouble… Rather than flagrantly demonstrating complete disregard for his own constituents and guests. As far as I’m concerned, that unit can clear out itself because I don’t plan on making a second trip for such a shallow establishment.

Fast forward 9 years/ FRED!! And Dan! Utilized the place again new feel office- excellent service 😁😁😁 Rally the troops and get to moving!! I found this to a be clean and convenient. Winfield was a really nice guy, helpful, and kind!! We totally needed just a wee amount of help (two chicks moving heavy furniture) he was on it. I was a real pleasure doing business with PS.. I would recommend it.

Laura and Fred are AWESOME!! Great place to drop your stuff!

The Manager Norbett was great ,very friendly.

Very clean storage facility and the management, specifically Fred is so helpful! Thank you Fred

Fred was great

Good job guys.....they still doing a great job.....

Just got a storage unit here in which I chose a 5x5 and ended up being too small but Fred help me get it fixed right away with their best offer. With Fred working here I’ll definitely be recommending.

Fred, the manager, was amazing! The service was top notch and he made the whole renting process easy. The storage units themselves are well kept and there’s adequate space for moving trucks to navigate throughout the compound. I would definitely recommend it to anyone needing storage in the Boynton/Delray area!

I joined up at this public storage last week and it was a great experience. Easy and quick and one of the reps there Fred Hein was excellent. He was very knowledgeable and made everything very easy

Looking for Snowbird storage? Look no further. Ask for Fred Hein. He is the best after talking to other facilities.

I rented storage space for 5 months and the transition in and out was smooth. Online payments were convenient and the app allowed for easy access in/out of the facility.

A flawless experience renting the right size unit for my household furnishings..thank you Fred for making this experience so easy…

I’ve never used public storage before & was unsure about my options. Then I was fortunate enough to be greeted by Fred Hein. He was able to answer all my questions, but most importantly, his demeanor and customer service were outstanding. If you’re looking for public storage, this location and Fred Hein are the perfect solution.

Great location and awesome service. Fred is customer friendly and the knowledge he shared in the process was so helpful. Thanks Fred 🙏🏼

Stopped by for boxes. Fred was very helpful

Fred was amazing, made the whole process smooth and quick, literally was out in 10 minutes.

Fred is awesome! Helped us get a storage unit, made it very fast and easy.

Fred helped me out great guy he needs another raise

This public storage location has been awesome! Fred got me set up with a spot fast and pain free and has been super helpful with any questions and needs! Me and my boyfriend both have a spot here and we love it. Definitely a great experience thanks to Fred.

Fred Hein is absolutely wonderful I started the process to hold a unit online today. Within minutes I received a phone call from him Needless to say I was able to secure the unit and drop off my belongings within an hour . So happy to work with him. Very professional and kind and a credit to Public Storage. Thanks again Mr.Fred Hein Maria Scalese

Very helpful, know what is b doing, very nice .

nice man helped me with all the beaurocracy.

Most positive storage experience I’ve ever had. Clean and well kept. The employee Fred is particularly virtuous and helpful.

Easy Peazy no hassle 🙂

Frend help means

Fred was very nice and helpful thanks again☺️

Fred was really helpful

Fred was kind and considerate as well as professional. What a great guy!

Fred was extremely helpful, as well as patient, polite and personable. He provided me with invaluable insight and advice, enabling me to choose the unit that would best serve my needs in my current situation, answered all my questions, and guided me through the whole process. He also took the time to call me a few days after obtaining the storage unit to check on how the unit was working out. The customer service I received from Fred was outstanding.

Fred was very friendly and helpful for my switch to a smaller unit!

Fred has been an outstanding guy and has been very helpful in all his assisting. Units are nice and clean

I was very pleased with Fred’s service today was in and out. Very professional.

Fred made getting my storage very easy, great customer service

Outstanding customer service: Booking the storage unit online was very easy. After completing my transaction, I received the follow up call and emails with additional instructions. As well as when I got to the facility, Fred (the associate on duty) walked us to our unit and make sure we understood where everything was in the location of our unit. Very friendly and polite.

Good place for storage

Five stars for Fred in the office here; he is a super nice guy and goes the extra mile to help. I can't emphasize this enough — in a world wherein a lot of people don't seem to care too much, Fred goes out of his way to make things better. As for this company/location — it's a great location, with automated access and good space and always clean. My only issue is with the company; they raise rates frequently — and continually. The only way to get the rate back down is to move everything from one unit to another, which feels wrong to me. For this reason, only four stars for the company. But five stars for Fred, because that's not his fault!

Excellent service from Fred! Thank you b

I love this location. Fred has been very helpful and deserves a raise I give him 5 stars

Fred was amazing He got the job done in a little of no time keep up the great work

Best thing to happen since I moved here very accommodating. Fit my needs perfectly! Super good rates and promo speacial and Fred in the front is a great guy!

Had the most amazing experience with this Public Storage. Fred helped me find the perfect unit, and when I was moving again and downsizing, he made the transition a breeze. Could not recommend this place enough! Thank you Fred!

Fred was extreme helpful and polite in answering my questions about my unit. The last few times I was there I didn`t see anyone assisting him but he still seems to be running the facility efficently and competently.

Get customer service

I am writing a review to comment on the incredible 5 star customer service skills of Fred Hein who works at the front desk of this facility. He is absolutely the best kind of employee a company could ever ask for!!!! Public Storage would be at a real loss if they ever lose him! He saved our day and I bet he is the constant force that keeps this facility in business! If it wasn’t for Fred navigating us through the process of renting two units that had sufficient temperature control and were supplied with enough light to navigate the move-in of our fine quality furniture into the main building, we would have scurried to find storage elsewhere . Despite the necessary use of the single cargo elevator in the building , which is super hectic and chaotic, while paying $175 per hour to our movers), we stuck with this facility with Fred’s calming guidance. Even when one of the units had a filthy floor slicked with oil and some type of spilled light blue residue, Fred supplied a degreaser and paper towels to help us clean up the mess before the movers arrived. It is highly recommended to visit the unit before renting online! Luckily, we visited the single larger unit (that we originally reserved online) the day before the movers arrived with our belongings for our out of town move. (The original unit was very dark, NOT cool enough to be represented as temperature controlled (at least 80 degrees…felt like a sauna!) , with a small entry door that wouldn’t accommodate our furniture and at the end of long spooky, hot corridors. It was a HUGE disappointment! It simply wouldn’t have worked for us. Fred worked with his district manager to allow us the same promo that we originally were offered, since the unit was not described adequately by the original customer service agent. We had to take an extra trip and waste our gas the next day to go back to get a final approval on things once the district manager could be contacted on Monday morning, but in the end Fred delivered as promised. Fred’s excellent follow-up continued on to the day following the move-in when he called and reassured us that the credits toward the very confusing bills that appeared on our account online (after we had just paid the previous day ) would be credited out once the payments were processed. The Public storage has a lot of rules and regulations and red tape . The billing seems very confusing and not very straightforward or user friendly. If it wasn’t for the very patient and extra reliable Fred to answer all our questions, we definitely wouldn’t have rented the two units and we would have ran far away from any Public Storage location ever again!

Hi how much per month please

Fred was very helpful.

Fred, property manager, was very helpful, professional and upfront . I definitely recommend this location.

Great location and easy to access. Fred at the front desk was friendly and knowledgeable making the whole move in process easy and great experience.

Freb. Great

Thank you Fred for accommodating our needs and staying to complete our rental!!! Really appreciate it!!

Fred is the best. super nice and polite. Always see him going above and beyond clean and making sure things are clean and organized.

Awesome

Fred is great

They were super friendly and helpful would recommend doing business with them

Fred is amazing!!!

Staff is fabulous! Very pleasant and helpful! I highly recommend this establishment!

Good man E

Esmaeil was an amazing person very well spoken and extremely quick, I was in and out in less than 10mins Keep up the great work!!!

I received excellent service from Esmaeik. Tx

Total crooks long time customer absolutely disgusted with the way they treated the situation and will no longer get business from me zero Stars don't recommend

Esmaeil was very nice and helped me with my unit.

Fred was very helpful and nice helped us get a 5x9 storage unit

Awesome service!!

Larry was great! Didn’t mind showing me around all the options I had despite it feeling like 100 degrees outside

Fred help us so much! We purchased the wrong size unit and moved us over to a larger space no problem!

I ran the store today and the store manager Mr. Fred he was very kind and helpful I appreciate that very much

easy and smooth experience.

Norbett was very helpful

Fred Hein was a great help In defining what we needed for storage. He is a wonderful representative of this company and a gentleman.

Fred was informative and helpful when asked about renting a unit.

Fred was awesome explain everything I needed to know

Great service with esmaeil,he answered all my questions. Tx

Thanks fred for your help

Manager Fred went above and beyond in getting me a new unit when my existing unit developed maintenance problems. Fred always provided excellent customer service and was a pleasure to deal with.

Fred was so helpful in finding the best place for storage! He made sure to give us the best deal and was very friendly.

Fred was fantastic and make this part of the move a breeze will recommend to everyone!!!

Clean property! Very well managed. Fred the employee there is very helpful and friendly

Property Manager Precious was very patient and very professional. Thank you

Super easy and convenient to book online. Fred was very friendly and professional, great customer service and communication! Location was clean and well maintained, highly recommended!

Fred He was the sweetest help as much as he could best manage they could have

Very friendly and helpful. Thank you

Fred was awesome thank you for the excellent service 😀

Our experience at Public Storage was excellent dealing with Fred. He is awesome and caring. Love him.

Fred was great

Fred, thank you for your great service!

Fred is the best!!!!!

Fred was very helpful and he shows me around the place and answered my questions. 10/10 would recommend

Fred is the best!

Fred is always helpful. I always enjoy interacting with him.

Excelente lugar y buen trato recibí del personal gracias

Great service!

Esmaeil and Fred were both very very helpful!

Mr Fred, the manager is very helpful and very professional, and goes out of hes way to make sure that costumers are satisfied. We really appreciate hes help. Thank you Fred!!!

Fred very helpful

Fred was very helpful and knowledgeable as well. Very friendly and customer oriented!!!.

Elevator not working, always something. With this place

Tiffany has been fantastic help even with no internet Thank you

Tiffany was great helping me I am very satisfied.

Tiffany was very helpful and made everything easier! five stars and cleaner than other storages!

Renee, one of the employees assisting us due to an issue has provided great service and feedback. Having great energy willing to help a customer, following covid protocols , and greatly assisting us!

Professional and helpful staff. 👍

Renee went the extra mile to help me. I was in the office on the day before move-in. She called HQ and helped me change my move-in date to today, August 6. Renee, gave me a card with all the information I needed and then WALKED in the heat of the afternoon to show me the key pad and how to open the gate. Thank you Renee. You are an awesome representative of the Public Storage Community. James

I've had great service from this facility. Tiffany is very friendly & service oriented. This place knows customers by first name.

Tiffany was so awesome to us she gave us all the details we needed to know..we are happy we meet her.thanks

Great location

My experience in visits at public storage is the best with the greatest employee in town tiffany on the job thanks again

Tiffany was so much help and very courteous. Definitely made my experience easy and stress free. Would recommend this location and Tiffany.

If you want great Customer service clean secure place great rates then this is the place for you. The property manager Tiffany is a real gem really cares an takes good care of you been with public storage for awhile an I tell you, Tiffany always on point hey you dont have to believe me for your next storage needs come on in an ask for Tiffany tell her Doc Maxwell sent you bless

What a pleasant and courteous service from this location. Between Renee and Tiffany I can say that I've never been treated with such willingness to accommodate me even when they are so full. They went out of their way to call and let me know as soon as a unit became available. Tiffany was so gracious upon my check in and made sure all went well as I unloaded. Such professionalism is a rare find. Thank you Renee and Tiffany.

Esmaril was very helpful to choose my unit size. was very happy.

Tiffany is so on top of thjngs at this properrt very professional property looka wonderful. The personal servixe I get from Tiffany ia so outstanding

Love the app Tiffany and staff great property clean easy access thanks

Renee was very professional and helpful with my experience with Public Storage.

Tiffany is always helping me and keeps a great clean property and love the App

Tiffany is always a good help whenever I visit her facility she answer all my questions they are the best

Tiffany is great. Makes my rental experience so easy. Looking forward to storing here for a long time.

3400 S Congress best storage around! I was only able to give them 5 stars they deserve much more. They are a top notch team for sure! I have been a customer for 7 years now and could not be happier. We needed to add an additional unit. Didn’t think twice about where to go. In fact it's not the closest one to our home but customer service is worth the extra drive. I feel all my items in storage are safe no worries here. Facilities is always clean, well light and maintained. Never had a problem finding a cart to borrow when we need to remove or add boxes. Carts are so helpful! Special shout out to Tiffany who has always gone above and beyond to accommodate all of our needs. So helpful with any questions we have and even helped pick the perfect units for our needs. Highly recommend this location. You won't be sorry.

Had a great experience. Great customer service fast transaction a good storage different sizes and prices are definitely affordable. Got treated well by Mr. Esmaeil. 😎🙏🏆

I Love working with Tiffany she is very professional and quickly responds to any issues that may occur with the unit.

Tiffany always take of me and others great person and property

Tiffany was amazing helping me with my storage from the time I moved in til the time I moved out ! She is super friendly and informative, my storage was spacious and clean for the price I received !

I have been dealing with Tiffany for years at this location and she is the most polite sweetest and most helpful person I have met. Love this place. Again 5 for Tiffany

Tiffany is the best at helping anyone who needs it clean place

Stephanie has been the best since I've moved to this place. She's always ready to help with a smile on her face.

Tiffany is amazing and hard working

I want to thank Renee that works at 3400 S. Congress Ave. in Boynton Beach, as soon as I came in I witnessed her professionalism within the office, she made the job look easy and she was very helpful, I believe she has potential to become a great property manager hopefully soon, I thank public storage for providing such a wonderful employee and Renee I hope you have a great rest of your year take care peace and love.

Loved the visit with Tiffany. Very nice and informative. She was awesome. I will always recommend public storage.

Today I came in to look at storages because other places were closed. To my surprise I was able to find one with the help of Tiffany. She was amazing and efficient. Thank you

Riffany is very helpful

Renee was very helpful and professional. She explained everything clearly and made renting my unit quick and easy

The best service in town. Love this place.

great service and very nice location

Karen was a pleasure to work with. She helped me find the correct size unit and was very patient!

Tiffany and staff is great bern storing long time and Tiffany has always taken great care of me

Super nice and a really clean

Tiffany and Renee are great. However they only have control over so much. My rate has increased 3 times in less than 2 years!!! Last time I went to my unit there were rat droppings on top of a box and shredded nesting materials found within my sealed Christmas items! Also the air conditioning was not on which I pay extra for in my payment (over 80 outside so should have been on) that continues to soar! The back ceiling looks like it could collapse or maybe that is where rodents are coming through?? The district manager “Dan” said there was nothing he could do with my rate and suggested getting a smaller unit. Thanks Dan, maybe I will, but NOT at this Public Storage location!! Beware!

Esmaeil did fantastic job, I will recomment public storage.

I love storing here. Never a long wait they are clean and Tiffany has great customer service.

Tiffany is very great

Ismael at the front desk is patient, very pleasant, and gave me great service.

When I went to public storage today I had an issue with my unit that was assigned to me. I went into the office and spoke with the manager, Tiffany. I explained to her that I saw a cockroach in the unit. She immediately resolved the issue, and made me feel comfortable enough to move into a new unit. While overall the experience with public storage was not the best, Tiffany was beyond accommodating, friendly and just overall an awesome employee. Thanks to her they did not lose a customer.

Great place. People were very helpful in getting me from a large unit into a smaller one.

Tiffany Tifffany is a pleasant and very helpful lady. Whenever I call about something and she answers the phone she is always so helpful and wants to know to know that I am satisfied. I always want to know that she is at the office so I can have her tend to me. What a great asset she is to Public Storage.

Tiffany was very kind and helpful, her customer service excellency made me change my mind from taking my stuff out , she was awesome following up with me every step of the way , keeping me informed on the updates on my account. it really makes a huge difference to deal with people that cares. Thank you Tiffany.

Sharret made the process so very easy. She was nice and she knows about the storage.

Tiffany Has always gave great service

Just okay

Tiffany was overly helpful. She was patient, cordial, and made sure she understood my needs and provided the most suitable solution tion for us We Thanks her very much.

This place is very clean and convenient and customer service is excellent.

Tiffany is a huge asset to this corporation. She is very professional, reliable, and smart. Highly recommended.

Great service

My grandmother went to this location looking for a rental and she called me raving about the wonderful customer service supplied by their employee Kelsey. She answered all of my grandmother’s questions and gave her a great experience. I would definitely consider looking into this location if you want to make sure you belongings are safe and insure you have fantastic customer service.

great location, tiffany great to work with good job

Tiffany very nice .

Very easy rental process. Staff very knowledgeable and friendly. Clean facility. A current 50% promotion is going on, very much so worth the trip. Contact-less rental available.

Like this place Esmaeil was very helpful and quick, thank you!

Esmael was extremely helpful from the moment I walked into the facility. Very pleasant and knowledgeable. Thank you for the great experience.

Easmil wonderful customer service...

I have never experienced such a dedicated person to her job. 17years in the service and this is the first person I have ever seen being so compassionate about her customers. She should be given a management position within your company. She's a true leader.

Esmaeil gave me great service

Tiffany always a nice person and always willing to help. Great location very clean. Will alw always rent here.

Ms Margaret was absolutely the best. Very professional and knowledgeable about storing my furniture. Great Customer service at its absolute best 💯, Can't forget Ms Tiffany. Climate control at its best. Suggested how to keep my valuable items from moisture and mildew. Great and awesome is what you will receive from this dynamic duo team.. Satisfied and pleased customer 💯💯💯💯💯💯💯💯

Rented two 10X30 units for our business today. Tiffany and Esmaeil were excellent to work with! We had a small hiccup with reservations on Corporate's end but Tiffany was able to overcome this and get us all set up. Highly recommend them for any of your personal or business storage needs.

I used the Congress Avenue location to store my motorcycle trailer while in Florida for a few months. From the first phone call to checking out, everyone was helpful but I mostly dealt with Tiffany. I thought I was special to her because of her friendliness and caring to make sure everything was totally fine. Now I see the other reviews and I am realizing that everybody that deals with this lady feels the same as me. I’m not the only one feeling special. Everyone to her feels special. What a gem of a person. She should be the head of training others She gets it. I will be back next year for sure. Thank you Tiffany for being there for us all. Warren

Tiffany was very helpful I thought I had lost the space that I reserved but she took good care of me and made sure I wasn’t unsatisfied.

Esmaeil is fantastic! Very helpful & has great advise. Thank you Sir😊

Great location, amazing staff. Tiffany called me the day after i moved out to confirm i vacated the storage unit and i had not even had the chance to call them and tell them myself. They are on top of their game. Thank you so much for making this process as easy as possible.

Esmaeil was Very nice!

Esmaeil was a great help I’m glad with my service

This was the smoothest transaction ever! We were in and out and Tiffany did an amazing job setting us up with the correct unit and merchandise to keep our furniture safe! Thank you so much I seriously recommend Public Storage!!!

wow great customer service! I just transferred from NC and needed a temp place for my stuff. Tiffany helped find best unit for my needs ( size matters) helped me get in and then move out day helped again. all with great smile and attitude. If you need help this is the place and person. Thank you 😊

Esmaeil did a very nice job helping me and my mom out with our Public storage.

It’s been an absolutely pleasure working with Tiffany at this location! It’s my first time using a storage and she helped me find the perfect size and style for my move.

Esmaeil and Tiffany did a wonderful job,yhank so much.

I have been with public storage for over 5 to 6 years and the employees there is a big help it's one that really stands out that is miss Tiffany with her big smile and very helpful. I remember one time the air conditioner was out it was very hot in the office she didn't complete she work even hard getting her people's in and out because of the heat i give her 5 stars or more she very professional and caring

Great staff.

Is the elevator at your facility working now?

Staff was truly excellent and courteous in my time of need. Tiffany and David were awesome to me...Wonder smiles made my day!

Esmael - amazing customer service. Smooth check in

I have stored here more than once and Tiffany and her staff provides the best Customer service in South Florid. Always clean and safe. Thanks so much.

Esmaeil very fast and respectful!

Ismaeil os class a 100 %

Thank you Esmaeil for your kind service

David, Tiffany, and Ishmael made my move so easy and worked with me when my moving company had last minute changes. I highly recommend using this storage company.

I have stored at many Piblic storages and this property is older but Tiffany does a great keeping it clean and making her customers feel welcomed and feeling that my goods are safe. Thank you for being the best employee i have ever met through Public Storage.

Nice!

David and Tiffany were got my space I wanted fast and efficient thanks

Great service.

Esmaeil was a great help and I am very happy

Tifffany was very helpful and that place was very clean. It's a very nice environment

Stored here for almost 10 years!!! Clean and climate controlled and sooooo friendly and helpful when it came to closing out the unit. Highly recommend Public Storage on Congress in Boynton Beach.

Esmaeil did great service Thank you

Tiffany was very knowledgeable, personable, and professional. I highly recommend renting from her location.

Love the staff at this location and are they are so helpful. This location is always clean.

I am truly glad that I rented at this location. Shameka is so professional and well mannered. She explains everything clearly and persist to ensure everythung is understood. I love how neat and clean she has this facility. This facility is well lit with security cameras. I have been renting here for 2 years and never saw any bugs. I am forever grateful the Shameka for how pleasant she has made my experience.

Tiffany was very helpful and also very friendly. She made my day.

Ismael was very helpful

Tiffany was very helpful and very nice and respectful a1 customer service and very friendly, she took care of us and I would recommend this location to everyone just go see Tiffany she outstanding

Tiffany was ver helpful. It was my first time getting a storage unit and I knew nothing about it. She walked me through everything and made it very easy for me to understand.I really appreciate her very much.

Esmaeil was very professional in handling my situation. I need storage space like yesterday. He was able to get me the space I need at the price that was affordable.

I have been dealing with the Boynton Congress location for 3 years. Every encounter I have had with the staff has been pleasant.

Very friendly people

Esmaeil was good to me.

Tiffany provides best service and take cares of her customers a credit to the organization for having her

Great service.

Esmaeil in the office is very nice.Showed us the unit ,how the locks worked.Unit looked very clean.explained the contract in detail. Property 25498

Tiffany and Kelsey were super awesome with helping me today. Made the process easy and quick.

This location is a very clean establishment the staff is very nice and friendly. Jasmine L. has very great customer service I had a wonderful experience at this location.

The ladies was nice

Esmaeil did a very friendly service.

Email did exceptional service

I am thankful for Tiffany and staff always watching out for me and my belongings. She is always kind and helpful and very clean well lit lot. Thank you.

Excellent customer service from everyone. I really like this place

Tiffany and staff is the best. The facility is always clean. Tiffany is always willing to help me and friends with storage. The best Public Storage anywhere. Thank you.

Tiffany is always willing to help and a clean facility

Esmaeil did a very good customer service.

Tiffany very helpful with managing the storage space and my storage needs. I have had a few units there over the years and it has always went well.

Been storing with Public Storage for a long time and by far Tiffany is the best property manager I have ever had at any facility. Always clean and always friendly.

The girls at this property alway go the extra mile to help. Property is always clean.

Nice & easy

Amazing staff; accommodating and extremely friendly and helpful in every situation!

Dealing with Tiffany is a blessing, very lucky to have her there. Thanks for all your help with everything.

Had a great experience at this public storage.The manager when I was there Deitra and she was very helpful in giving me a run down of the prices, storage sizes and availability, and the features that the company offered. She made the process easy and efficient and was done within minutes. Would definitely recommend her to my friends, family, and colleagues.

Deitra and Luis were exceptional in getting me set up quickly and efficiently on the 4th of July when no other companies would help out! They literally saved the day!

Clean facility with experienced efficient staff.Tiffany and her crew have made and kept this property A - Class.A perfect standard for all others.Amazing!!

Wow, great customer service, Luis was amazingly knowledgeable, kind and efficient. Tiffany was very friendly. They both made my experience signing up for a storage unit easy. Great prices, clean & easy access. I would recommend this location to everyone. PS so much better than other rental people I spoke with.

I want to give a big shout-out to Tiffany the property manager that works at this location, she has been a great help ever since I moved in she has also been a great help to every other customer she has met, this individual deserves a salute to her customer service and she should be recognized for her hard work and dedication to the company, thank you Tiffany for everything and thank you public storage for helping me out

I have been with Public Storage for over 10 years. Tiffany has always been so helpful with any issues or concerns. It's nice to see that Public Storage hires people that know and care about there job. PS is a lot better then other storage facilities in Delray and Boynton Beach Area.

What a big difference in customer service if you compare with the past employees. As a long therm renter (more than 10 years with no interruption) this is BY FAR the best team in charge of the management of this location. JAZMINE was super helpful with us! Tiffany too... Kudos to you for putting this two nice girls there! I assure you that they make the difference.

Tiffany has always been helpful and great with customers always great to go where they know me. Kelsey also helped me get a new unit. Thanks for the help.

The first day I came in Jasmine helped me, The computers were down and she had to call to try to get the server back up. I was 2 months pregnant and extremely nauseated, she brought me a chair to sit down and fill out the forms. I had to change units because the first one was to small when the movers arrived, she brought the chair again. Tiffany helped me with my checkout today and also when I wanted to find out about the move in deposit for the first unit. These ladies are exceptional. Thanks for everything!

Tiffany and staff have helped me with different size units. Always clean and great service. Thank you.

Exceptional service from Tiffany. The place is clean and well kept. Thanks for making such a stressful situation feel less so. I highly recommend this Public Storage .

RENTERS BEWARE. Public storage on Congress ave in boynton beach fl should be shut down. They dont have their units up to mandatory health codes. My unit and furniture were destroyed by roaches and termites due to their negligence. Thanks to this horrendous company they cost my 10,000 dollars worth of furniture and then I had to go and spend money to buy all new.

The staff was very helpful, and were able to help be get the best rate possible for my size unit.

Tiffany and staff keep property clean and always willing to help. Thanks

The place is truly 5 stars. The complex and clean and tidy unlike other storage facilities and management goes above and beyond. The manager, Tiffany made the move in process painless and efficient plus we got a great unit for an incredible price. I would recommend this Public Storage to anyone in the area.

Shameka and the entire staff is very helpful and informative. Affordable units and clean building.

Tiffany and her staff are absolutely the best. Everyone is super helpful and they all really care about their customers. I don’t see myself going to any other storage place ever again. I recommend Tiffany and her location to every single one of my friends and family. Thank you for providing me with excellent service and taking care of me like I’m family.

Great service tiffany has a great way to talk to customers....

Jasmine and Sharret on this site were amazing. They helped me with everything I need. Thank you very much.

Tiffany in the office is the best thing about this location. She's professional, polite and helpful. As far as the company goes they are overpriced. Better options out there in my opinion

This facility is run very professionally thanks to the great work from the manager Tiffany and her staff.

Tiffany is always willing to help. Keeps the property clean and is always great with customers. Thanks.

Tiffany and sharret awesome customer service, very friendly and helpful with a smile thanks a million

Very helpful, clean facility. Tiffany was extremely helpful in signing up and when I was unloading the truck.

My husband and I went in to see some units and get some prices, Tiffany was very helpful she knows her stuff and very personable. She knew all of her regular guests by name, shows a lot about how she cares! We were very happy with our experience! Thanks again Tiffany!

This storage facility is the best by far that I have been to. I think the reason being is for the employee Shameka that is there. She is always going out of her way to make sure that everything is in order and that I don't need help with anything. Every time is come by the facility, she's always walking around picking up or just seeing if any customer needs her assistance. She is by far, the best employee I've met at any storage location that I've been to.

Tiffany and Luis were super friendly and knowledgeable. Made me feel very secure in my storage experience. Very clean property!

Tiffany was very helpful everystep of the way. Definitely ask to speak to her when signing up. Youll thank me later. A+

Tiffany did every effort and more to get us the best deal. Friendly and patient and well apreciated

Tiffany and sharret always polite and the property is always clean. Best customer service ever.

tiffany is very nice to customers good customer service

Had a great experience from Tiffany A pleasure very knowledgeable Just a great person

We had 3 storage units for 7 months. The hours are very flexible to meet anyone’s needs. The staff are all very friendly. They keep location clean and cool.

Tiff any and staff do a great job. Thanks for helping

WOW !!! what a wonderful experience I received at this very clean storage facility. Tiffany, the property manager was absolutely wonderful. She explained everything to me in such a friendly nature and in complete details about my storage needs with an easy understanding way I can understand. Tiffany was outstanding with Customer Service and, the best customer service experience I received so far from any Public Storage . Thank You Tiffany for all your wonderful help and your outstanding customer service .

I recently rented a storage space here. I was basically misguided by an attendant into renting a space where I had to buy a special lock for an additional $20.00. I complained to him that he left me no choice. I had previously told him I had one of those great circular German locks already from previous rentals. I feel the lock should have been free, but he failed to compensate me in any way for his mistake. Otherwise, I have no complaint about this storage place.

Tiffany was the best! Moving is stressful and she not only gave me an a amazing price she also made the whole process quick and painless..Thank you so much! I highly recommend this place if I could give 10 stars I would!

Hi I am charles I would like know that Deer and Stephanie they doing great great job they always help me they make me fill happy to be doing business with you .

Sharret and Tiffany made sure that my move was seamless. Excellent customer service!! And facility was very clean. Will definitely refer people to this location!!

Great location, and Tiffany is awesome to work with!

Great location , clean place with friendly staff

To whom it may concern: I have used this Public Storage location several different times and units. The service from Tiffany and Sharret is to brag about. They are very helpful and knowledgeable. This location is clean, easy access and friendly all around staff. I give them 5 out of 5 Stars.

I had a pleasent experience for the last 5 years of storing some very expensive items. Security is tight, management is very efficient and tiffAny has truly been vsluable asset to making sure I get what I want when I want it. I would refer anyone I know to the office on south Congress ave

Staff is very friendly and extremely helpful!

Excellent service

Great customer service

This location is amazing. Tiffany is so helpful and sweet! I lost my keys the day after I got the unit and she made sure she was readily available to help me and made sure I wasn't stressed. She even offered to stay later or go in early if I couldn't make it there during normal hours during my work schedule. She really is an angel!!

Car got broken into, stolen keys and a hot mess!! That’s how I was when I came to Tiffany and she forgot her super hero cape at home and was wearing a work shirt. She not only took my word that I would be back after work, but texted me and assured me she had taken care of everything and I should go home and rest. The rest was a piece of pie. She saved me from a lot more stress..I was trying to apologize for the inconvenience, as she reminded me, that’s what she’s there for, she aims to please and loves to know she was of help... yep awesomeness!! Kind of place you stop by to say Hi to the staff and really just went there to do just that :)

Great customer service, clean location, awesome rates." Thank you!!

I received great service. From michelle and Tiffany they were very. Nice and helpful

Tiffany is always helpful and keeps lot clean.

Tiffany was great help finding storage for me clean facility great people

Tiffany and staff are great. Clean facility and always a smoile.

The associates were very helpful and answered all of my questions.

Tiffany is the greatest asset...

Wow! wow! wow! I came inside and was greeted so kindly with a big smile something I don't often see in the business. Usually I can expect to have to get rude and snappy with the customer Service at public storage but Shay made my visit differ from many others. She was very kind and helpful even though during my visit last Thursday I didn't rent anything I would definitely recommend this store to family and friends in the area and come back again because it was such a pleasure dealing with the customer service here.

Shay is Awesome! She was very informative and fun to deal with! I am happy with my decision, choosing Public Storage, to keep all my personal belongings safe.

Not only is the management super helpful and friendly, they understand life, and that things happen. I know my stuff is kept safe, and it’s always clean. Forgot to make my payment and she called me and helped me not get a fee. Love that place!!

how many units do yo have?

I had a great experience with Michelle and Shameka they were very nice and friendly they treated me like family the property was also very clean.

Not the best place unless you are looking For outside garage pull up access

I like my public storage! The crew there is kind, personable, professional and attentive to detail. It's a pleasure!

The Manager, Tiffany, was welcoming and knowledgeable! Good Prices and services! Will recommend to family and friends!

Tiffany was a big help. The customer service was awsome! She was very helpful and professional.

Michelle made my day! She was very knowledgeable, professional, and kind. In fact, she was exceptionally kind, with a great deal of integrity and intelligence, as well. I am very grateful, because those qualities are sometimes missing in today’s culture. Thank you, Michelle!

Great staff, super friendly Especially this one nice woman Mashella King👌🏽🙏

Mashella was super nice , and very informative . The storage unit was exactly what we wanted , & it was quick and easy !

Manager says office closes at 5. Sign and online says 6pm. LAZY taking my business elsewhere. Bye

Tiffany is very helpful and friendly. I love working with her when I come in and if there are ever any issues she is very quick to help me out with them.

Tiffany Rocks!!! 😎😎😎 Clean and friendly👏👏👏🙌🙌🙌🙌🤘🤘👌👌

Mrs Tiffany is a wonderful supervisor and is very respectfully

Tiffany and all staff are very helpful! Always a pleasure to interact with all staff members. Great ppl and great customer service. A pleasure to be with them! Rick Falaro Falaro enterprises

Staff is great,no bugs,very clean,Tiffany is the best

Shameka, was great and respectful. I was very happy with the services.

Tiffany and Mashella were very helpful, knowledgeable and professional.

Shameka is Awesome. Very down to earth. My rental process was a piece of cake.

Tiffany was amazing. She helped me get two different storage units and got me great prices and great service.

Shameka is the best she's so nice,she's making sure you get the rent with sweet talking

Had a great experience with Shameka. She made me laugh and she kept a smile on her face. Very professional I will definitely refer public storage.

The staff was extremely helpful with everything I needed. Definitely recommend this public storage for all your storage needs!

Shameka was great, very nice girl and very courteous. I came to rent a storage with my disabled daughterand she made us feel like everythingwas normal. Great employeeto have on your team.

The Manager, Tiffany, was most clear and precise in helping me with location, rate, hours and tour of facility. She even tried to find another location closer and cheaper. However, her location turned out to be the best. The customer service here is most excellent. She is most patient and attentive to any and all questions For a couple miles outta the way, you really can not go wrong with this location.

Great staff

Shameka was very very helpful today. Everything went smoothly and brisk. She's a great salesman.