Sterling was really nice, knowledgeable, and helpful. She answered all the questions patiently. We strongly recommend it here!
Michael - What a great property manager! He helped me and my son rent a storage unit last summer. We were renting on short notice and Michael made all the paperwork and set-up very easy for us. Units are clean and well taken care of. ...A tardy review, but well worth the time to steer more customers to this location!
This place was fantastic. The man scheduled to work today was extremely helpful and explained everything to me very well, not overwhelming, helped me save money, everything is secure and I feel like my things are very safe here. I've rented in other states with other companies, this has been my simplest and most affordable experience so far. You don't really need much with short term storage, I understand this. But just like with landlords, you'd be surprised how screwed over you can be so quickly. This place was upfront and super easy, customer service is accessible and easy, loving my experience! No complaints here!
Laura Lee was an incredible help in my time of need. She set me up with a perfect space and the right amount of money per month. I had no idea accompany like Public storage could be so understanding and so helpful. This is the best location ever!
I have nothing but positive things to say about Michael and loralee! They are so patience and professional. I visited their location 3 times in one day with questions about downsizing my unit, the best price for what I was looking for, accessing the website, etc., etc. Each time they helped me a smile. I give them a A+ in customer service. B Jones
Great property manager. Overall great experience renting here for a year.
Michael was extremely helpful today in helping me close out my account. Communicative, kind and flexible.
Very professional and efficient experience in dealing with Public Storage 5080 Leetsdale
Came here on a Sunday because almost all other storage spaces were closed. Michael took his time to explain and show us all units available. Told us about the promotions and was extremely nice to us. We ended up renting a unit, and will likely be using it for a long time. Best customer service we have received in a long time. Kudos Michael!
Michael has been so helpful starting from when I initially reached out to this Public Storage! Everything regarding the process of getting the unit has been easy and well communicated, and Michael has been available for any questions/needs. The unit is clean and the app for getting in/out of the gate makes it super easy to move things in and out. Would recommend this unit to all!
Getting the unit was super easy, and the facility is clean. Michael was very helpful and made sure we had the unit we needed!
So helpful!!! The gentleman at this location didn’t have a unit that would work for me but he went online and found the next closest location for me with a special! So happy that I stopped in, I am now set up with a secure clean unit for all of my treasures!
Sterling was knowledgeable and patient with me, showing me different size units to help decide what size I need for what I will be storing. Her customer service was above and beyond!
Sterling was amazing to work with! It’s easy to go to places and ask questions only to get generic answers. Sterling knew the answers and more! She was great to talk to, and very happy with her service!
The ladies and the gentlemen are very patient with me because I tend to get a little long winded. They have gone above and beyond with the service they provide. They're attentive and remember the past conversation and my interests in the store. I have been working through some life stuff and they have been there when I needed someone to listen as well as assist me with a purchase. Love Love Love these humans! Splendiferous, and well versed in the trade, with good advice/suggestions at every turn. Thank you very much!
Extremely helpful and personable staff on a Sunday afternoon. Very clear on all details of the facility, rental agreement and options. Highly recommended!
Been making it so we can also reflect on what we did rather than run and break for the most part at least the next apartment application
Michael was super helpful and accommodating with our move in.
Was super friendly and helpful got me exactly what I needed for a storage unit at a great cost
Michael helped set me up. The whole process was super easy and quick. Michael was very informative, helpful and extremely kind. Thanks!
After visiting Public Storage on Leetsdale (Denver) to get assistance regarding my unit in another city across the country, I would like to take a moment to recognize Dimetrease!
Dimetrease went above and beyond providing excellent customer service with an issue that had nothing to do with his own property. Any team would be fortunate to have him on their team and hope that Public Storage takes an opportunity to recognize his attentiveness in protecting clients information and security, extends opportunity to grow within the company, and resources for elevating his career.
Muy buena atención , súper recomendable , very very good
Stephanie was really nice and very helpful.
Elevator was down but David took care of us!
Just got my first storage unit ever from mike at this location.
Got me taken care of very quickly and was extremely knowledgeable.
Thanks Mike!
Michael was super helpful the whole time we had this unit. Clean facility and well run
Elevator has been out of order for weeks and the motion detector lights for small units don’t work. Not worth the money. I would recommend another facility.
High rates, deception, hidden fees and broken latches. No month for free and no late night appearances, gate open 8-9pm or earlier on weekends. The storage door latch was missing a bolt.
Michael was great! He was very friendly and his customer service is the best I ever experienced! He found my reservation and checked me in with ease and quickly . All while explaining everything I needed to know about the unit, access and etc. I was really in a rush and I was moved in within minutes. This is great location manned by an awesome staff member .
Extremely helpful and made the process smooth!
The two guys who were working the evening on 1/4 were amazing. The website booked the wrong unit and they effortlessly helped us switch it over and refund the previous one like it was nothing - even cleared the snow off in front of our unit too. Storage is always hit or miss with so many things, but that experience alone will always keep us with Public Storage. Thanks again y’all.
Haven't even moved in yet. Reserved a unit and no one is here. My Daughter and I sat for an hour. Poor service.
Demetrius was absolutely amazing! Extremely helpful and very knowledgeable! I definitely recommend renting from him! A+ customer service!
Michael is awesome! Super helpful and made the process easy. Strongly recommend!
Michael was so helpful and cordial.
It was a pleasure to work with him!
Nice homeless living space. Not a safe place to store anything. Also their insurance is a waste due to it's exclusions of anything of value
They have a great app and the place is well maintained.
Great manager and facility as a result!
Michael is very helpful and I was able to sign up for a unit in less than five minutes. Easiest process ever, thank you!!!
This facility is in an ideal location and the service is outstanding. The app is very easy to use and extremely convenient for access and to post payments. Michael was very helpful and provided excellent responses to all of our questions. I would highly recommend this facility and the staff.
Michael was very knowledgeable and got me the right unit at the best price for my needs!
Edit! So…. After one month my price jumped by $20. In the last year it’s jumped another $55. So it started at $80 and it’s almost doubled to $155. I know that’s the game they play, but that’s ridiculous. I’m getting rid of this storage unit.