Public Storage Self-Storage Units at 1042 S Parker Rd, Denver, CO

Would give negative 100 stars if I could. - rented a 10 x 10 storage unit here 3 months ago, all was well moving in. - then I rented a 10 x 20 unit to give myself more room to maneuver, I was going to transfer my stuff over. The day I came to move units, my code for the new unit didn't work, they systems were down, the employee had no idea what to do, I couldn't access the new unit. - I requested a refund for the new unit, and about a week later I tried again, got a second unit, this time I'd hired movers. - This time, I didn't even receive an access code to the new unit, despite having paid for it. When I showed up, there were no employees there, despite it being 20 minutes past opening. - The elevators were down, and entire floors were locked, there were other disgruntled customers there. Once again the systems were down. No one could access their units. - One person told us this had been their repeated experience. They also said the bathrooms repeatedly flooded, and instead of fixing the plumbing, the employees would just lock the bathroom doors. HELLO MOLD AND SEWAGE CONTAMINATION! - I lost a lot of money for the movers I'd hired, and for the SECOND TIME was unable to access a unit I'd paid for. - Even if I'd been able to access the unit, it was on the third floor, and the elevators weren't working, so...imagine moving big furniture. Impossible. - Even if I'd been able to access the new unit, I'd apparently been cancelled from my current unit, as that code wasn't working! So now I am paying for two units, one is full of my stuff, but I cannot access either of them!! - It is impossible to get ahold of someone on the phone. Text chat doesn't work at all. Your only option for customer service is the chat feature on the website. - Avoid this place at all costs. Run away. Seriously. - They are now refusing to refund my second unit. The chat person accused me of lying. Still haven't been able to get ahold of a manager.

The elevator was done but David took care of us love it here

Called and asked when they closed. They confirmed 6 and when I went between 5-6 pm there was no one there.

I love the fact that this property is clean! Ms. Connie is amazing, she knows the ends and outs of the property. Plus the climate control is amazing in the building. It’s cool, quiet, and a place to store you personal belongings!

Connie is amazing staff, well welcomed person she gives all details of the storage with one heart. I appreciate her personality and her service. God bless you girl and keep it up.

conney was really helpfull and super friendly with us! she's really informative. The space is also really convenient, clean and spacious! overall experience is superb!!!

Trying to find a place to store my stuff I was so overwhelmed. Toni was helped me and she sure did a rad job reassuring me about storing with public storage. Great service I highly recommend!

When my wife and I went in to obtain a storage unit Connie was great which would’ve ended this review right there at a five star review. However when we came in today to put some things in our storage unit Connie was less than friendly. We asked to use a dolly to move things from my truck to the unit to which her reply was very snarky she needed my drivers license (understandable) but we wouldn’t get it back until she was done with her lock checks as she was the only person there. This wouldn’t have been an issue if she was tactful about how she told us but she wasn’t. She conveyed they were understaffed and asked my wife if she was interested in applying. In short due to her attitude we carried everything to our unit ourselves without the dolly. Her lack of professionalism in this event made us not want to deal with your business ever again. We were made to feel our business was a bother to her.

Updating my review for an even worse experience than initially thought. I’ve been there 4 times in under a week during office hours and the office has been locked and empty every single time. And they apparently have a roach problem. 😟

Connie was very informative, pleasant and helpful at the Quebec and Leetsdale location. Like the temperature controlled environment.

Can I rent for 1 week?

The units are very nice and well priced. However it's a 50-50 shot if anyone will actually be working at the place, even during their designated hours, so if you need assistance or a cart you might be out of luck, no matter when you go.

Krista and the rest of the team was amazing they took care of my needs with no problems was very nice and friendly the inside of building is very clean and neat.

You can tell Connie runs the show around here and she does it well! I missed my scheduled move in yesterday and she reached out to reschedule. I couldn’t even get other storage places to answer when I was calling! Addison helped me rent my unit, showed me where everything was and explained things well. I didn’t feel pressured or unsure about anything. I appreciate the security this building offers and feel very at peace with leaving my belongings here.

Great service got my storage unit with minutes thanks to Connie. quick and easy highly recommend

Clean. Easily accessible

Tanya was absolutely nice and helpful today !

Very nice customer service from Kenny ! Very attentive an knowledgeable!

Kenny was in training and he did a great job show the unit n makeing sure we didn't need any moving tool 10/10 thanks Kenny glad I was your first customer ps thank you foreven ran my I'd which I forgot 😂

I had Amazing Customer service help from Tre’shawn, I would highly recommend going here.

Perfect service

Connie is AMAZING!!! She was professional, courteous, available and was able to answer all my questions and help me with my storage units. She is the reason I will continue to use this location of Public Storage. Thank you Connie!!! You are the best!!!!!

I'm in the wrong business

Really cannot begin to describe how wonderful this location is! We had a very last minute and slightly complicated move and everyone was BEYOND AMAZING ✨ They made sure we felt cared for, we’re very understanding and helped out way beyond what we expected. I cannot recommend this location enough!

Nicole is awesome. Called me the day before which made everything go smoothly on the day I showed up with a trailer. Easily the most pleasant storage unit checking process I have ever had.

This location was great. The employees were wonderful and super nice. Terrance was getting trained but he was already super knowledgeable. Otherwise it was really clean inside and the process for getting my unit ready was easy. Recommend.

Terrance was amazing. Made it Quick & Easy. Thank you so much Ms.Connie took the stress off . Fabolous staff

Terrence was excellent. Very helpful and efficient. Great place.

Connie is very knowledgeable and patient. I had a lot of questions and not once did she make me feel like I was a pain! I'm very thankful for her help

Connie wad a great help!

I needed some box and packing materials for my big move, Connie was a wonderful manager explaining options of boxes and packing materials making recommendations. Thank you Connie.

The manager Connie was very friendly and very helpful. I felt comfortable asking all my questions. I would definitely send others with storage needs her way.

I had a good experience the manager connie was very helpful she gave ideas on how to make my move less complicated

Amazing staff go over and Beyond to provide excellent customer service!! Susan was very helpful..

Nicole went out of her way to offer exceptional customer service to my family who had driven all day from California. She was so helpful and caring

Connie was fantastic! She knows her stuff and public storage is awesome! I won't rent a space from another company these guys take care of you!

I had cnviniant parking spaces storage is a nice and secure place to store ur belongings I like it with no complaints. T-BASS

At first when i moved into this location i thought it was awesome. Unfortunately it was short lived. Public storages are so shady. Most of their employees end up telling customers that their storage unit has been sold, then proceed to take what they want from their unit then tell the company it was abandoned. I truly don't believe they care about their customers at all. I have continuously had a major issue with the location i currently rent at and still no effort to correct it. It's a climate controlled location and my belongings are literally melting because they have it so hot.

The store and property is kept very well clean as well as the units. Connie was very helpful and friendly. I would recommend this store.

I was very surprised with the friendly customer service I was met with at this store. Connie was so knowledgeable and made the process of moving so much easier. The unit was clean and so was the property.

Just wanted to say that my experience at public storage was great Nicole was the most helpful person I have come across at any storage facility she new all the answers to every question I had and her smile and attitude was top notch. Thank you public storage.

Connie has been such a delight! She knows what she is talking about and explains everything!

The manager Connie is so welcoming! I don’t leave many reviews but had to for such amazing customer service!

I was a little late arriving but Joe still took good care of us! He's amazing and so kind

Thank you, Joe. Great service!

This storage facility is nice and clean. The employees are very nice and helpful. The smell on the first floor is beyond offensive. I think the health department might need to get involved.

I store my things here I love this location. It's clean and the staff are always cleaning the parking lot or helping people. And great prices too!!

I've used several storage facilities in 4 states, this is one of the cleanest I've seen. The staff here are the best. Joe particularly is very helpful and goes above and beyond what he's required to do for you. Without his help I would've been in a bind during my move out the apt and into the storage. Thank you!

Amazing polite, helpful employees, very clean facility

Team member on board here is very helpful and friendly thanks for providing a valuable service

Would give it a5 but I wish they would extend there access hours

I was helped by Jenapher awesome customer service! Thank you!

It's alright the staff is pretty nice just wish they didn't have to lock up the carts at 6pm and stayed open later than 9pm. It seems like the bathroom is always locked too n Never have any kind of a trashcan anywhere.

Mark he will help you with anything great customer service

Matt the store manager was helpful in getting late fees waived due to a technical issue w/ autopay.

Make sure if you get a storage you don't have to go inside the facility and up on the elevators because the elevators will try to lock you out after so long and you constantly have to put codes in I would not recommend this place to somebody that's older and needs a lot of movers to move their stuff you're definitely going to have your time consumed

Stellar customer service and smiles all around😃Mark was so nice and helpful. He made sure I got the best deal possible! Will recommend!

Best customer service ever! Very accommodating, attentive, courteous. Great experience!

The property manager was very helpful and professional, explained everything and went over procedures twice to help remind me. Would highly recommend and everything is inside and you only have access to your floor. Etc

My wife and i have had the unit for 6 months and the manager Mark is a great help with answering any and all questions we've had about details of our contract and i just want to say that an associate Michael Doyle was a huge help and went above and beyond to help my wife and i. This facility is super clean and i recomend this facility to all who are in need of a storage unit. We have had the experience of renting in many other facilities and this is by far the cleanest and professionally run facilities. Thank you Mark and i thank your associate Michael Doyle. FYI the carts that are at customer's availability are only available thru business hours not access hours so bring your own cart if moving outside of business hours. Again I can't stress how helpful the manager on site Mark is to his customers really good customer service thanks again Mark .

Always clean, great range of hours, friendly staff. Not much more you can ask for!

My daughter had a storage unit here for a year. Mark helped her every step of the way and treated her like family. Excellent customer service.

Just wanted to drop by and thank Mark and Mikey for the 5 star service. They were super helpful and kind. I will be coming back here again!

Excellent service mark.i appreciate it.

Mark was very helpful, knowledgeable, & went above and beyond my customer service expectations.

Friendly manager assisted with everything I needed. Clean secure facilities in a central Denver location with loading zone and elevators. My large unit came at a reasonable price. The packing supplies are more expensive than Home Depot however you can't beat the practicality of buying them on site if you need them that day.

I had a great experience getting my storage unit today. Mark was very helpful and kind during the process.

Its clean n dry n rattA ...freee

Its been great so far! Almost a year in and still affordable. Unfortunately, the start up costs are way higher than advertised because you have to BUY their particular lock as well as insurance. Deceiving to be honest. But overall, very happy with the autopay and low cost for a small unit.

I’m only giving it to stars because of the security of the storage units are legit, they close way too early though

Had a great experience with Public Storage securing a unit. I was greeted by Mike and Mark and helped me get a unit. Thank you for the help!

This place is just whatever

Mike is a great and hard worker !!

Good customer service.

Mark is amazing! Very helpful and very nice !

Mark and Kaitlyn are some of the nicest people ever! Mark was so helpful and thorough throughout my entire move in process. I'd definitely recommend anyone to use them for their storage needs!

Clean and Warm!!

Very good friendly. Mike

Awesome customer service

Thanks mike you were really helpful today great customer service.

I’m so glad we found this place! We’ve had our unit for a few months now and got a great price on it. The facility is always immaculately clean and everyone there is always very friendly and helpful, Mike and Mark in particular. The online reservation process as well as actually getting into our unit was incredibly quick and easy, even with COVID making things infinitely more difficult for everyone. Great place, great price, and great staff! What more could you ask for?

Barato y limpio

Great place. Great front desk staff. Taken care of.

This place is amazing. Mark and Mike keep the place clean and have wonderful guest service. Thank you guys!

Excellent location to store your stuff safe. Mike does a great job by keeping the building and units clean and organized. Also want to thank Mark for Showing me where my unit was and being very professional. Excellent Facility and team!!!

Horrible place. Slow elevator, and you have to put the code inside elevator and on the door, it makes our move longer. They also lock the cart so we can't use it

Got drawn in by online discounts and ostensibly low prices when it was new... but surprise fees (locks, mandatory monthly insurance), dramatically increasing prices, chronic problems with elevators and bathrooms, NO trash receptacles, VERY sub-par building security via easy-to-observe outside combination pad, and cranky front office staff have steadily degraded my opinions of this place over time. Just need to find new space for my 10x20 unit of belongings and then I'll never do business with this company again -- most of the issues appear to be corporate policy, although some are clearly due to local management. [EDIT] Rent getting jacked up yet again: $162/mo to $205/mo. And $39 late fee. Ugh. Time to vacate.

Mark always knows what I need. Always takes care of me. Never had this good of an experience with storage places.

Wonderful experience! Marina was great and so knowledgeable

Had a wonderful customer service at the public storage parker road.Mark/marina who served me was super nice the lady was very polite, understanding and explained the terms of the leasing contract as simplified as possible and was very satisfied with her service.Keep up the good work and was nice doing business with the public storage.

Came to help someone. Very clean, staff was friendly.

I highly Recommend the storage recommend the storage location in terms of cleanliness, functionality, efficiency, courteousness and customer service. Mark helped me upgrade to a larger unit today when I realized I need more space at the last minute. He was able to get me a unit directly across from my previous one and made the transition seamless! Thank you Mark and Public Storage Leetsdale :)

Fast, polite, kind, cheerful. The facility is clean and organized.

Reserved a 5x5 unit online since my wife and I needed a small climate controlled unit for a few months - within the hour, the manager Mark called me to go over some things. Wife and I went down about an hour later to finalize the contract and Mark met us at the door, showed us the unit and went over every detail of the property, security, and the contract. Property is amazingly clean and well cared for and Mark is very personable. Can definitely recommend.

I loved the service I received at this location Mark and Stephanie are outstanding just amazing people I will definitely use again in future

Rachelle was absolutely amazing and helped me with everything I needed. Easy breezy.

Mark was terrific! Very happy with his assistant!

Clean property convenient location spoke to Stephanie about moving supplies she was great thanks for your help!

Needed a storage unit for a brief layover period in between homes. Not only did we get a unit at a great rate here but it was extremely easy to do. Also, we had a minor hiccup with payment and upon addressing it with management they promptly corrected the issue and were happy to say they could use that as a training experience for the other staff members. Clean, professional, secure, and convenient so we definitely recommend this location for anyone looking for a quality storage space & will use it again if we are ever in need!

Nice property, Marina provided me with very nice service..

Aaron and Mark were excellent. I came in with my daughter and they made her smile and laugh while I handled my payment. Also immediately helped with the issue with my lock. Lucky day getting these two.

This place is awesome. Mark and Marina provided excellent service.

It was a great experience not problem at all!!

Mark and his staff are fantastic! They went above and beyond for me at the last minute, when I know that he was ready to go home for the day. I highly recommend this space - it's new, clean, well-kept and they have some very nice offers! Bravo!

kind, helpfull, clean affortable, always a movein special for first month- $1.+ insurance, lock, app.fee.all in all the cheapest storage business around.its were i always go

Mark was extremely helpful! He made my move out process run smoother than I could've ever imagined. His customer service is top notch. I couldn't have asked for a better experience! Thank you so much!

The employees went above and beyond for me! I had a terrible situation that involved my ex and when I went to downsize and split ties from our storage unit the staff were more than accommodating during that time and made it a much more pleasant experience.

mark was great

My experience at this location was all around excellent. I had an unfortunate situation happen where I needed to move everything into the storage unit for just a few weeks. I spoke with Mark who works here and he gave me over the top service regardless of if it was on the phone. We needed a little bit bigger of a unit than we originally planned and he was able to help accommodate. Mark was the only one working that day, and he was nonstop, answering the phone, helping customers walking in, while simultaneously abiding all the social distancing guidelines, keeping a big smile on his face, all with a great attitude. This was a very stressful time for us so I am grateful for people like him. I will always rent public storage whenever I need storage!

I have had a unit at this location for over a year and actually just upgraded. They have always been extremely nice and helpful. The best storage unit location I've ever had!

Mark and Shanice were super helpful the entire way! everything worked out super smoothly, great communication and amazing service :)

Mark helped me save money and get the appropriate size storage !!! Amazing work!

Marina and Mark were so very helpful. This is the best Public Storage location!!

Easy to use and a very helpful staff,

Modern & Secure

I reserved a unit a month in advance. I called the day before to confirm the reservation and make an apt to pickup my keys. I show up the day of the reservation, and I am told they don’t have any units available and that I could get a larger size for $140 more OR go to another public storage that had the unit size, but it would still be 3x the price of my original reservation. I was moving all my things out of my apartment so this was incredibly inconvenient. Luckily I had not brought my moving truck yet and I went to a different storage place about a 1 mile away (NOT public storage). They will not receive my business in the future. They probably do this on purpose because they know people moving and will be in a pinch if they have no storage and have to pay the higher prices.

Marina was very helpful, informative, and made the process extremely easy. She had answers to all my questions and showed me how to get into the building.

10 of 10

Absolutely amazing staff! Mark, Zach, and Marina are the best. Always willing to help, always incredibly friendly! I highly recommend them!

Great location and people to work with. They helped us get units next to one another.

Have had a very positive experience so far at the S. Parker Rd. site.

Made it very easy to move in ....HIGHLY recommend this place ...awesome service and nice people

Extremely easy and convenient.

Outstanding service, greatest prices, clean, updated, very convenient and secured. Very much recommended.

Mark and Marina are the best specialists in the field. Very experienced, great customer service, supportive and friendly. Love my experience and share it with greatest pleasure.

Great service and helpful staff👍

Excellent

Mark was a genuine peoples person if I could give him 10 stars I would 💪👍

Super friendly and accommodating customer service, decent prices and a clean space!

Zack on Parker rd Really went above beyond staying after closing time to make sure I was all taken care of!!

Got great service from Doug

Marina gave great service. All our questions were answered and she provided helpful packing supply suggestions. Our storage unit looks brand new and is very clean!

Despite the fact that the lock I purchased at this location malfunctioning and leaving me unable to access my storage. The customer service I encountered here was magnificent. Mirina was very friendly and had a good sense of humor. I cant recall the gentleman's name that also tried to assist me but he was also friendly and helpful. Great place, its clean and convenient. Good prices also.

Very pleasant experience. I know my stuff is in good care!

Marina was extremely helpful and knowledgeable. The process was smooth and the facility is new.

I have to say that they have the most coloring parking lot that I have seen out of all of the storages that I have been to congratulations!!!! I was working together with pastor John Jimenez from Treasures By John in coordinates with Hardcore For Jesus Ministries. Great staff. Freindly. Helpful and Understanding. If I ever need to write my own storage I will come here. I'm THAT impressed by y'all n I live out in commerce city up by Brighton. Lol

This place is really nice and l love the way Marina help me with the process to rent my first storage unit. Thanks Marina

At a bad time in our life to need something like this, Mark was wonderful!! Told me everything i needed to know, clean, beautiful place

Both Marina and Brandy were informative, helpful, courteous and patient. Thanks

Marina is an amazing employee!!

Mark and brandy did an awesome Job fixing me with a great storage unit. Thanks guys

Really awesome service! Mark and Brandy are the best in the business!!

I was very pleased with this facility. It’s is very clean and all the staff were lovely to work with. Grace was very helpful from reserving the unit to move out. I strongly recommend people store stuff here whether it’s long or short term!

Grace and Doug are great! Great prices and customer service here.

Grace was very very helpful and super sweet! Loved my experience!

The building is clean and secure. Marina was most helpful!

Marina was absolutely amazing! If you can take sarcasm you'll love her!

Lindette and Grace were extremely helpful when I moved my belongings into my storage unit. They worked with me and my scheduled to ensure that I would have access to one of the moving carts outside of their normal business hours, which relieved a great deal of my stress on a very stressful day!

Marina was very helpful to get started and moved in!

I received great service from Marina, public storage is a great place...

Grace and Doug were really helpful. Less expensive than anyone else around. So much more friendly and less salesy than the others.

We needed storage in a hurry. Grace (the property manager) was beyond amazing. We needed advice in deciding what size unit to rent and she helped us work through the decision. We really felt Grace was working to be sure we were satisfied. And, the facility is well maintained, secure and climate controlled. This was important because we are storing some items that shouldn’t be exposed to a lot of environmental extremes. I’m totally satisfied with the experience.

Crooks up the price cuz whos gonna move all they stuff elsewhere?

Grace and Marina were amazing today and very helpful. Spacious cleanly unit. Great customer service. Returning customer because I love Grace!!

Grace is wonderful to work with! The property is always clean.

This place is amazing and Grace will take care of you! I have never seen such great customer service. She was there for us every step of the way and made a stressful process seem so simple and easy. I felt she truly made our moving day the best day possible. Grace keeps this storage facility amazing and you can definitely tell she is great at what she does. The storage unit itself is also very nice and clean! Thank you Grace for all your help!!! We appreciate you!

This storage facility is fantastic - climate controlled units, clean and spacious unit, and superb interactions with the staff, specifically Grace, who guided and assisted us throughout our process. Would definitely recommend, and use them again.

Grace and Doug were super helpful, quick, and kind. Not super pushy with the extras, but got me everything I need. Nicest storage facility I’ve ever seen.

So happy with my experience here!! Great customer service!!

I originally made a reservation for the Public Storage down the street, but when I came in, they changed my reservation to be in a more convenient place and kept the same rate for rent, which originally was for a non-climate controlled unit so it was a lot cheaper. They were very helpful and let me know about all the fees involved.

Great help... Doug and Choicey made the process as easy as it can be. Good prices and clean space

Choicey was the best! Wonderful, efficient customer service.

Met Daug and had great service. Great location

Choicey and Grace are fantastic.

The unit is exactly what I need. Grace provided excellent service! Very happy with the decision to rent a unit here!

Choicey and Doug were amazing! Really got me a great deal. Super happy with everything.

Grace did an amazing job! She's fantastic and I would recommend coming here anytime!

These ppl are great especially Choicy! No problems. Explained details very good:))

Friendly people, good service

Great experience using this facility. Staff was always friendly and very helpful. Grace made moving in/out easy and smooth and I would use this facility again in the future.

Very friendly people! choicey and grace are so kind! They are very helpful! I felt so welcome since I walked in

Doug and Matthew were stellar and very helpful. If you need a great place to store go here.

Absolutely amazing staff, very thorough and helpful! Choicey and Grace are AMAZING!

Chociey was amazing, very attentive and at our service. Thanks again!

Love this facility. Grace is the best, easy to talk to, listens well, very helpful & seems to bond with customers. Id give 10 stars just because of her. The place is always clean & no bugs. Love it...

I really like Public Storage. Choicey the lady at the front desk is very nice, sweet, and friendly and always does an awesome job

They are very helpful and have great customer service. Choicey and Grace are so amazing and friendly. I appreciate their help a lot. They gave us great advice for our move.

Keep it up guys

Choicey and Grace were great for me. Walked me through everything! Personable and pleasant. Made sense of the paperwork and explained a lot, which can be very daunting.

Grace, Choicey, and Cameron are AWESOME! The facility is clean, bright, very well maintained. Best choice for storage!

Choicey and Grace were very helpful! Excellent service!

I lost my phone there and founded it.

Excellent customer service

Choicey made our setup easy to get in and on the premises for doing what we needed done. THANKS for being so awesome!!

Lindette and Choicey were very helpful. This is a high-quality facility.

Choicey and Grace were a delight to work with. Got me my storage super fast I highly reccomend. They are so sweet thank you. Brandon C.

Grace is amazing! Super helpful and friendly! Would highly recommend this location. Air-conditioned units and amazing deals!

Very friendly and caring.

Grace was very helpful.

Easy! Kind and super helpful staff. Very clean facility.

I was treated very good by Lindette and Kaitlyn.

Lindette and Choicey were so helpful and friendly when I was there! Lindette even recognized me from being in there before, even though she maybe only saw me for 30 seconds. That was a great surprise. Love the customer service at this location! Have always had a great experience when I've gone in.

Choicey and Lindette was great and very helpful

One of the older woman employees is a horrible person!!! She talks down to you and is completely unprofessional and extremely disrespectful!!! It is also a nightmare to store anything there!!! A person with e at a storage place automatic sliding doors and elevator doors would be set on a bit of a longer timer since you are trying to move things giving out as it is this is absolutely asinine the place closes at 9 which is ridiculous it takes hours to move anything in and out of this place I do not recommend it at all the only thing that I like about it is this climate controlled and that's if they don't even have lights inside the storage units themselves I do not recommend it quite the opposite I would give it - 5 Stars if I could employee who is just has to be the most miserable person in the world at least one of them she she does not need to be working there people are stressed out as it is in most cases because they have to put the stuff in storage anyways

I’ve used many storage facilities in this one beats them all. Very friendly staff and excellent service. Grace provided me a personal tour and she runs a very tight ship. I can’t recommend this place highly enough.

Choicey was great help at helping me choose the best unit for my items....will recommend this place.

Choicey and Shaniqua and Leslie were awesome and highly informative. Their camaraderie was entertaining and very reassuring. #Recommended #punchHiminTheThroat

Lindette and Megan are the best... good service and very patient

Very helpful staff - especially Grace. Explained everything to me. Facility is very clean and security seems to be very good with multiple access code sign in points to get to your unit. I would highly recommend this facility if you need storage in the Denver area.

good storage

I needed a storage unit for a same day rental and had reserved online before the office was open- Choicey was prompt and reached out to me within 15 minutes of them opening to confirm my reservation. When I arrived she went out of her way to find me a conveniently located unit. Grace was also very helpful and ensured that we were able to secure a spot near the entrance for unloading our truck. Both Choicey and Grace were very thorough, friendly and welcoming! I would 10/10 recommend this location to anyone looking for a storage unit! Thank you Choicey and Grace for making the rental process quick and smooth and eliminating much of the stress that comes with moving!

Grace went out of her way to assist me when I realized I had reserved a unit larger than I needed. She made the process extremely easy and explained everything. Lindette was also very courteous and offered assistance. I would recommend this facility without hesitation

Just rented a storage here And it was great Lindette and choicey where awesome and very helpful thanks

Just moved into this property and could not be happier with Grace and her staff. Not only do they thoroughly explain the process, but they are really on top of it. From confirming my reservation multiple times to walking the property, I cannot say enough. In returning to the property, the staff remembers me and is always friendly and courteous. (By the way, this property is climate controlled and the carts make moving to different floors super easy.)

Lindette did a wonderful job helping me out pick the right spot!

Cameron and Lindette were super helpful in helping us set up our storage unit! Very informative and knowledgeable. Great customer service! We were walked through how to properly open and lock the unit. Very pleased with everything.

Choicey and Grace were very nice

Grace and choicey are very helpful great service thank you so much for all your help

Well, all I can say to anyone wanting to rent from Public Storage the insurance they offer is optional and not required. When I went to rent my storage unit I was told I needed their insurance and not just some insurance. If you have renters insurance or homeowners insurance that covers an outside storage unit that will suffice. I did not learn this until after reading my contract. Always take time to read your contract and don’t be rushed. I was asked to bring in proof of my insurance by the sales associate which is NOT required. Also I wanted a basement unit or a 1st floor unit and I was given a unit on the 3rd floor at the back of the facility it seems. The property manager Grace and the Area manager Aaron were both there when I went in today to complain. They did offer an apology, which I did appreciate. Wish I had a pleasant experience but I didn’t, but I am giving it 2 stars because they did apologize.

Excellent customer service from Lindette and Choicey. Clean unit. Easy to access.

Like the customer service that i receive from lindette & choicey plus the facility is very clean.

Choicey and the rest of the team have been awesome!! Thanks guys, live the customer service there.👍

Lindette and Grace were wonderful. Both were helpful and thorough in the check-in process, and it’s a great space. It’s brand new, climate controlled, and spacious.

Lindette & Choicey are amazing made me feel right at home and very professional and care about their customer's and their needs.

Lindette and choicey were amazing!!

Lindette and Choicey were pure amzing. They were both so helpful and as a former employee the two of them did everything to by the letter and when my mother had questions the two of them made sure all of her questions were answered. The are amazing!!

Choices & Lindette are both awesome!! Super helpful!!!

Lindette was so very helpful and patient

Great service from Lindette and Dimetrease!!

I was helped by Lindette & Megan. They were very helpful, patient, and kind. Every accommodation was made. Definitely recommend them and this storage building.

Lindette and choicey good customer service on point. And lots of laughs.

Choicey and Lindette were so kind and helpful!!!

Great move in experience with Lindette and Choicey- wonderful tour of the facilities, very accommodating help in changing the size of the unit, and warm welcome to Denver! Moving can be so stressful and these two were so warm and kind! 10/10!

I had an exceptional experience setting up my storage unit at this location. Grace is exceptional and went above and beyond to make the process smooth and efficient for me. She provided information and personalized recommendations about things I didn't even think to ask about. The property feels very safe and clean, and access is convenient. Rolling carts must be checked out during office hours, but then can be used and returned after hours. Cylinder locks are easy to use, but can be double-locked over. I am highly satisfied to be utilizing this location.

Grace and Lindette, very wonderful people stayed late to help me!

Lindette was so helpful getting me into a storage unit and explaining everything very thoroughly! Will come here again.

Grace and Lindette were amazing and extremely helpful through the whole process. Very friendly! The new facility is clean and nice

Awesum customer service between lindette & Megan. Definitely will go back

Great service! Lynette and Megan were so helpful, friendly and patient!

This was my first ever experience renting a storage unit. I am so glad the Lindette was there to walk me through the process. She was very sweet and helpful. When she told me she wants to get to know the customers, I believed her. Lindette answered all of my questions and was great about walking me through all of the paperwork. I’m happy I rented with this Public Storage. The place is clean and the staff is friendly. I highly recommend storing items here.

Very helpful, fast and convenient

Choicey and lindette did a great job today she was very helpful and explanatory about everything and I was pleased to work with her

As many before me have said, the staff are very friendly and helpful, and maintain an excellent facility. The place is darn-near spotless. Highly recommend this location.

The property is new, and clean. Lindette, Choicey, and Megan are all super friendly and very proportional and helpful. They truly do go above and beyond to make sure you have a great experience. I recommend to anyone who is looking for a great storage experience.

One of the nicest storage facilities I've been in by far! They definitely take the time to make sure the property is clean, well kept, and the tenants are happy. Grace is absolutely amazing! I'm so glad we stopped here and got our unit.

Choicey & Lindette where definitely the most professional employees. I would recommend Public Storage to anyone!

Lindette and Choicey we’re both very helpful and made the move in process easy.

Lindette ,Choicey ,Donavan ,..very good service soo gentleman very friendly people ...

Choicey ,Lindette, Donavan were very helpful and able to work with me to get me into the storage unit.

Grace and Lindette were awesome! Super friendly staff and helped me with everything I needed and gave me all information upfront. Highly recommend them!!

Awesome place the Store Manager Grace was the first person I met very warm and inviting helped me get a storage fast i will keep coming back Great Experience

This facility is safe, clean and has very friendly sales associates. We were helped by Grace and Lindette and they were life savers for us! They were so helpful, warm, and just down to earth nice. Thank you Grace and Lindette for helping us when we were in a pinch. I highly recommend using this Public Storage.

Excellent service from Lindette and Donavan. Recommenced!

Chiocey and lindette we're great help getting a storage unit today. Thanks ladies !!

Grace was amazing! She walked us through all our options, was very patient, incredibly kind, and did a great job!

Very professional and pleasant :-)

Choicey and Lindette are the BEST! We really appreciated how quickly and efficiently they set us up with a unit! Thank you, Ladies!

Highly satisfied with lindette and choicey

Grace and lindette were very helpful

Grace and Lindette were both wonderful! They were extremely knowledgeable and patient. The facility is also very clean.

Lindette & Choicey were awesome!! Very helpful and knowledgeable. Great customer services!

Lindette was awesome and very helpful. Choicey was also very good. All the staff there is very kind and explains everything. Leslie was also there that day I moved in. Very good people.

Great service and great place to store your things!

Very nice people great service, thanks Choicey and Lindette!

Lindette has Grace were both super friendly and helpful! Also brand new, beautiful facility with good rates! Definitely recommend!

Choicey and lindette were great!

Lindette & Choicey were extremely helpful. Explained the pro-rated rent and move in cost perfectly! Will definitely continue to do business with this company just because of them! Extremely professional.

Great customer from Choicey & Lindette ! They are great people, great customer service. I highly recommend this place!!!

Very friendly staff and knowledgeable of services. Am very satisfied with the experience I had here!

Choicey was a great worker, helped us get a unit. Highly recommend

Lindette was awesome!! Took care of my needs and gave me options to choose from. Process was quick and easy. Facility is clean and would recommend this location to anyone needing storage space.

I like that they are a clean new facility and are careful about security. What i don't like is that they lock up the hand trucks. So when you go there after office hours you will be carrying things down one at a time (assuming that you can even lift it yourself).

Grace made my experience with renting a storage unit on Sunday amazing. She took the time to explain everything to me and show me the unit. The property is very secured with great security throughout the whole building. I am very happy with choosing this property for my storage.

New and very clean facility. Lindette and Grace were very helpful in getting me set up with the right storage space! Great prices and selection for everything you need.

Wow, decided to use the indoor facility and these folks are as wonderful as the other place! Grace and Lindette are such great people. I’m feeling better about this move by the minute 😁

She’s very helpful lindette / grace

Grace seems to always have a bad day. I’m a current customer at this facility and i would rather work with anoyone but her. I give her 1 star but the overall faculty a 5. It sucks that one person can ruin an entire establishment with a bad attitude and poor customer service. I wouldn’t dare mention today’s catastrophe where my ID was misplaced well because grace says “she didn’t do it”.

Lindette and choicey were very proffesional and helpful. The facilities were clean and new. Less expensive then alot.

Choicey and Lindette are great and super helpful. Came it for a 5X5 storage and it went very great smoothly. Didn’t know I had to buy my own lock but that’s not that big of a deal, still happy with both of their customer service!

Wonderful service ! Lindettel , Grace

Had a great experience getting a new unit at this new public storage. Lindette was a pleasure and extremely helpful, made sure to show me multiple units I might be interested in and let me chose. Grace has a wonderful team and runs a very clean and well maintained property.

Excellent service from Shaniua and grace.i highly recommend renting at this Prop.

Grace and Shaniqua provided good support . They are friendly and helpful. Entire process is so simple.

Ebony and Choicy were very polite helpful supportive and Ebony gave good suggestion about places to eat!!

EBONY WAS VERY PLEASANT AND A GREAT SALES WOMAN!

Ebony is very friendly and professional

Choicey & Lindette were wonderful to work with and great customer service. Thanks Y'all!

Lindette and doug did a great job with the tour! They are so nice and friendly..I had an amazing experience there thank to them!

The best public storage I’ve ever been to was helped by Lindette and Grace the we’re the best

This place is Great the people are so nice helpful and efficient! Grace is the Property Manger and her staff gave me awesome services and bent over backwards to help me close my unit in another city and get a new one here. The building is clean and easy to move about. I highly recommend this areas Public Storage

Shaniqua provided excellent customer service!

I can’t even begin to tell you the Above and Beyond treatment of this location. Lyndette greeted me immediately and showed me units that were available. As the day progressed, I realized that I was leaving town sooner than expected. I booked the unit at the end of their work day. Ebony called to confirm my reservation and also advised me that there was a company meeting that was going to prevent me from checking in and receiving my keys for my unit the following morning. She insisted on me coming to the property to register and get my keys even though the office was closing in 10 min. She went through the entire contract process and stayed 30 min after hours to accommodate me and my special situation. Lyndette and Ebony showed great professionalism and amazing customer service throughout my stressful situation and never once made me feel like an inconvenience. I HIGHLY recommend this location based on customer service alone. But also making me feel important and like a priority. Thank you.

This was a painless experience. Lindette the was friendly, thourough and overall it was a great experience! Great prices too!

Lindette,grace and leslie were All GREAT! got great customer service and it was wonderful renting from public storage. Great experience overall!!!

lindette & Grace were so nice and helpful great attitudes

Lindette and Nathan helped us in getting the stuff out smoothly and were very professional. Thanks a lot for the help.

... lost service so this could be a duplicate... I was at my whit’s end after another deal fell through with my house and timing was essential to not impact work! Grace came through and even opened early so to minimize my absence at work, so I could move my things in. She gave me options and a shoulder to almost cry on when I had limited options. She had insight to things outside of just storage for me to gather my thoughts and regain composure. I am indebted to her and only hope our paths collide in the future! These types of people are fleeting and when ya find one, honer em’ ❤️

Horrible customer service

Grace is great! She and Lindette were very helpful and kind. The facility is very clean and the security is like Fort Knox. I rent many storage units due to the nature of my business but this one has by far been the best!

Lindette & Grace, was very excellent, and both with a beautiful personality!!

Grace is great! She and Lindette were very helpful and kind. The facility is very clean and the security is like Fort Knox. I rent mini storage units due to the nature of my business but this one has by far been the best!

Very nice and helpful service rep. (Lindette).

Service was great Debbie was very helpful and very pleasant person thanks a lot.

Lindette she called me concerning my bill and was very thorough explaning my situation I'm very pleased with her customer service skills very excellent!

Lindette did an awesome job.She was very attemtive and informative.

Brand new facility. Very friendly and helpful staff, especially Lindette.

Grace and Lindette made the rental, check-in process and time we spent there so easy. We needed two units and they were so accommodating in finding 2 next to each other and providing suggestions and support while we were unloading and putting our things in storage. The facility is new, clean and well done. I would definitely recommend it!

This place is great! Friendly and super helpful staff, especially Lindette and Grace!

Grace was extremely helpful in explaining how the system works! Plus the prices are amazing!

Grace gave us helpful, friendly service. 5 star customer Service!

Lindette was so helpful and got me the right unit for my needs. The prices are very reasonable and their units a designed extremely well.

Terrible service very slow took about 1 hour to get a 5x5 storage space

Big THANK YOU to BOTH ZACH and MATTHEW for really SAVING me each on two different occasions! ZACH came over from a nearby PS to the PS on S. Parker Rd to help me get checked in quickly so I could unload and leave before storm worsened. ZACH, YOU ROCK! MATTHEW saved me when I returned with a cargo van the following week and needed to transfer to larger 10x10 unit from the previous 5x5 (had no idea I had so much stuff!). MATTHEW went out of his way to make sure I had everything I needed and that the transfer went quickly and smoothly. THANK YOU MATTHEW! It is so DIFFICULT moving as a single older woman but these guys made a HUGE difference and I am truly GRATEFUL! I was able to complete storing my items safely. And a shout out: THANK YOU EACH AND EVERY VETERN FOR YOUR SERVICE.

Easy Storage Transition for my wife and I...Highly recommend as it is climate controlled and security is the #1 priority for this facility. I even rented earlier than expected so I would like to thank Grace and Lindette for making our transition easier. I would also say they were able to accommodate me on such short notice as I was 2 weeks earlier for the unit. Thank you again!

I visited the property on 1042 Parker Rd in Denver and I must say that I was impressed with the customer service. My tour guide for that property went by the name of Shannequa. She answered all of my questions and was very patient with me because my cell phone kept ringing during our tour. Although I had more phone interruptions than I would have liked; this woman did not skip a beat. As soon as I got off of each call she continued where she left off and never stopped smiling, never grew impatient and remained professional at all times. I am the type of person who likes to ask so many questions and she answered them all to my liking. I actually felt like I was buying the property; the way she sold it to me. I forgot that I was only renting a storage unit. I wish every where that I went there was customer service like the service that I received from her. She actually brought a smile to my face even though I was having a less than perfect day.

The helpfulness and knowledge of the employees was exceptional. I was provided a tour from Grace and I was impressed with the security measures and cleanliness of the property. I recommend this property 100%

Grace was great! Very friendly and helpful.

Lindette and Grace we're very helpful and explained everything completely. They took their time to make sure l was satisfied.

Allison and Grace were very helpful. Made renting a space fast and easy. Also a better deal then the storage unit I was renting. Thank you.

Lindette at public storage on Parker was amazing ! Listened carefully and provided me with everything I needed. Excellent service !

Convenient location, super clean and modern facilities and best of all, Lindette was friendly and efficient!! I wish all of my business could be handled as easily

It’s my first time using public storage and Allison was the one who was assisting me. She is really humble and explained everything about the storage stuff. And overall the price is fair enough comparing to others storage. Thank you Allison !!!

I have rented storage units at other facilities and no other service compares to this location. Trevor provided amazing customer service. He listened and actually cared about my storage needs. Thank you Trevor for your patience, understanding and transparency.

I had a very good experience using a storage unit at this Public Storage facility. Loading in to the unit was very easy and I was impressed with the climate controlled super clean environment. Lindette made checking in very easy and was very helpful at answering any of my questions.

Yesterday was my first experience with renting a storage unit and I am very impressed with both facility and staff. The facility is clean, well-managed and secure. Daily office hours are maintained and access hours are generous. Pallets are provided and the layout is such that loading and unloading should be easy to accomplish. Lindette was professional, knowledgeable, gracious and extremely helpful. She walked me through the facility and showed me several units which helped me visualize the appropriate size for my stored items. She went above and beyond my expectations by verifying that I could bring a storage cube onsite when I am ready to retrieve my items and provided written verification that I could do so. She made the entire process easy by walking me through from online reservation to setting up automatic payments. Allison was also available to helpfully answer any questions. My experience thus far is very positive. I would recommend this facility to anyone looking for a clean, well-managed and designed facility with excellent staff.