Public Storage Self-Storage Units at 13055 E Briarwood Ave, Centennial, CO

I had the best experience at Public Storage on 13055 E Briarwood Ave, Centennial, CO. The manager (Gracie) was so wonderful and helpful to work with and took extra time to make sure our unloading experience was as easy as possible. We can’t say enough good things about Grace and this facility!! 5 star review and would give more stars if we could!!

Recently moved in here. Service was pretty good, no issues. Place is clean with no weird smells and as of current the price is better than the surrounding places.

Grace helped me out with with finding the perfect place for my things..she is awsome

Grace is super friendly and helpful

Very strict about the 9pm lock down time. Left at 9:01pm Just one night and was threatened with them taking my storage and kicking me and my wife out. Little extreme. But other than that good price.

Grace was amazing and helped beyond her duties most definitely deserves a raise

Grace was absolutely amazing! I had bought some units at auction at different facilities and was short on time, trailer space and energy. Grace went so far above and beyond her job description that I don't even have words to describe her customer service. You do not find that level of dedication or caring in people these days. She and the gm Tania were such a blessing to me and saved me so much stress and worry. Thank you guys so much!

Grace is a rock star. She goes above and beyond for customers. Her help is always appreciated.

Great service!

Grace was very helpful! Your company is lucky to have her!!

Grace was such a delight we more then appreciated her help!

I am extremely pleased with Public storage, and especially with the general manager, Grace. If few days ago in the process of looking for a unit to house some items while I'm in transition of moving from one place to another I was in drastic need of storage immediately in the tech center area. After visiting another Public storage location in the area which drastically undershot not only my needs at the moment, but basic standards of human decency I gave it another shot and tried a secondary Public storage location in the area. To briefly touch on the experience at the first location which I'm sure you will agree is rather subpar I was told not only could my state issued and accepted at all government facilities, major corporations, and basically every single place I've ever used it at... Was not acceptable by them, I was also told my roommate was not allowed to rent from them also, even though she had not only a digital ID but a hard copy of Colorado state driver's license that was currently not expired, but also a passport.. as I recall the exact term that the general manager used was that we needed to "mosey on down the road". And absolutely appalling behavior and stance for any business to take in my opinion, and that's coming from a small business owner of over 20 years in the Denver metro area. To finalize all I have to say concerning them is both myself and my roommate will be passing on all of the horrifying portions of that experience to all of our friends associates and colleagues and recommend that they pass that on as well in hopes that they can no longer torment innocent and upstanding members of society just trying to do business with other local companies in Denver. Now to continue on.. my experience with this public storage has been the complete opposite. I wasn't able to get to the location until a few minutes before close, there was difficulties with the system in the details of my reservation that I booked online which I understand is completely out of the control of this location, and other random details the manager of this location by the name of Grace went above and beyond to make everything happen within 10 minutes of my arrival. I ended up getting a unit that was larger than the one that I had reserved for the same price, still got my first month for a dollar, and also was able to get my items in storage that same evening. All this was done well she was the most generous, polite, and amazing person that I will very much always appreciate for this experience. She ended by giving us a full tour of the facility, making sure that our gate code worked properly, and assuring that we had no other questions or concerns. I will be taking all of my storage units that I have throughout Denver, which I have a few of due to being in the business of purchasing units at auction, and moving them to this location. Thank you again to Grace! I am looking forward to doing business with you for many years to come.

We've been renting a storage unit here for several years now, and wanted to share how great our experience has been so far! The property is always very clean and the new digital access code upgrades have been incredibly helpful. Grace, the property manager, is absolutely wonderful. She listens to what we need and goes out of her way to provide us the best customer service possible. I highly value and appreciate her transparency with everything involving our rental agreement and any fees or dates that will be involved. She's very professional and personable, and we have a great working relationship with her. Thank you for all of your amazing customer service over the years, Grace!

I've rented a storage unit at this location for several years now. The experience I've had at this property has been easy, incredibly customer friendly, and stress-free. Any needs I've had over the years have been listened to and addressed immediately, the grounds are orderly and clean, the climate-controlled unit I have is exactly what I need, and I've remained at this property as long as I have because of it. The access is secure and very easy to use. The property manager, Grace, is professional, easy to work with, and responsive. I've never had a problem addressing a concern and it's been a great experience staying here for several years.

Grace is amazing! Her eagerness to help and her expertise made my experience very enjoyable. Her ability to share all of the information in a very clear and concise fashion makes the purchase a true pleasure! Thank you Grace!

The property manager Grace at this public storage found my wallet and returned it with nothing missing which is amazing in these times thank you so much.

It serves it’s purpose.. it’s not climate controlled so on hot days.. get in there pretty early.

Everything was great and good. Never complained until the day that I was helping my mother move some things out of her storage unit. The older woman working in the evening was very rude and unprofessional, she stated that I couldn’t “hang out here.” “You can’t be here.” And that “I needed to go somewhere else.” I was waiting for my mother to arrive and this woman practically took pictures of my license plates, I was not in any way doing anything to bring suspicion. She asked my mother who she was at the time she got here and who I was as well, when I had clearly explained to her what the situation was and why I was parked waiting for my mother. I felt very disrespected by the way this woman handled this situation. A profesional person doesn’t do these kind of things. This I why security cameras are installed throughout the establishment, for security purposes. You don’t go harassing customers.

Be prepared for them to up your rent constantly, I have one storage unit (I've had for 1.5 years) that has already had a rent increase and I was just informed there will be another in less than two years! This second hike is $37 more than I was paying and the first increase was around the same. I just got a second unit not even a month ago and they are already increasing the rent on that one almost $27! I just moved my items into the second storage unit on Sunday 7/31 and there is a rent increase. I was not informed of this upcoming increase when I rented, had I been I would have price compared and gone somewhere else. When I reached out to public storage I was told they will not sign contracts and will increase rent whenever they feel like it. Be weary, what your quoted will not be what you're paying, even 30 days later.

Great customer service and pricing, would recommend to another 10/10, Grace was a very helpful and great person

Came into office was greeting by Grace she was very helpful for my future move

I recently was contracted for a commercial window tinting project and needed a public storage space with air conditioning to keep my materials and tools safe. Grace was really great with accommodating me and making me feel at peace with knowing the things that were being kept here would be in safe hands. Her customer service and professionalism was in a class all on its own. Thank you for all of your help, Grace !

Moving is always hard and emotional for people. Walking in and having Grace be so empathetic and helpful to every need for my fiancé and I was incredible. It’s nice to know there’s still good people out there. Great experience!

Grace is amazing, she worked hard to get us the best price for our needs. One of the best out of many P.S. units/properties I've rented.

Huge relief coming from another poorly managed public storage to this one. Grace is fantastic and went out of her way to make sure our new unit would fit our needs. Thank you Grace!

Grace is just amazing, she is very kind and courteous. Costumer service above and beyond

An amazing customer service and support. We had to move out of our home on a short notice and find a storage for all of our belongings. Grace was truly helpful in determining what storage units will match our needs and went above and beyond what was required from her to make sure we received top notch support and customer service. I will definitely recommend that location to anyone.

I researched storage units in the area because I plan on moving there and I must say the customer service I received from Grace Ann was phenomenal. She was very knowledgeable about the facility and what size unit I would need with stuff I would need to store. Thumbs up Colin Cartagena

Grace is amazing! Very courteous and professional. She took the time to show me around the storage facility and made the rental process very convenient. This location is great and so is the price.

Grace, the manager called me personally when my check didn’t come. I called the bank to find a mistake. Grace was supportive, and she had the late fee dropped because of the mistake on the bank’s end. Grace called to confirm.

Excellent customer service! Grace is so kind and I had no issues renting a unit.

Grace, the manager there, was amazing today when I messed up the online order, then put one in with her. Very happy with her and the cleanliness of this location.

Grace is an amazing agent she went above and beyond to help out our family for our storage needs, thank you so much grace for the help. Great location and affordable price.

Clean facilities, no suprise rent increases and wonderful management. Understanding and willing to assist with a late payment rather then lock you out. Very satisfied.

This property is so well managed due to Grace's conscientious ability to handle all the moving parts to her job. Moving is stressful enough but to know that Grace is there to help makes this location the best place to store your things in Centennial/Englewood. She even came in on her DAY OFF to help me switch units. Yes, I've had multiple units here and I wouldn't change a thing!! Thanks Grace.......

Superior customer service! Extremely accommodating for a long distance move. Highly recommend this location!

So glad Grace works here, she was very patient with our complicated situation and helped us get exactly what we needed. She's a total gem! The facility is very well maintained and the units are very clean. I would highly recommend this storage facility to anyone looking.

Grace is an awesome manager! She is helpful and runs a smooth facility. My stay here at this location was pleasant, smooth and had no issues. I liked working with Grace! Thanks public storage for keeping my stuff safe while my house is being built!

Grace took the time to show us options. She also found us an additional cart to transfer from our smaller unit to a larger one. Wonderful customer service!

They are a great facility. Its clean and goes everything you need to accommodate your needs whether you need a small or big unit.. the website is easy to use. I will be using them in the future and would recommend it to anyone.

Very easy rental and check-in. I wanted to see my unit before renting and Grace walked me back to check it out. Very pleased with service and unit. Grace was great to work with, making sure that I had everything I needed and was properly setup. Thank you!

Grace is very thorough and friendly. She made me very comfortable with my choice of storage garages.

Great customer services! Was short on time, called the night before, Grace the manager had every thing set up and ready for me the next morning. So refreshing having old school customer service!!! Thank you!!!

Grace was amazing;)!

Not even 6 months in they raised rent over 22%. I guess they are trying to be like the cable company. Time to look for a better place to store my stuff!

GRACE IS AWESOME... HELPFUL AND KNOWLEDGEABLE!

I am moving out today. When i moved in i was nervous never rented storage. Before. I have to say Grace was Excellent. Very. Caring person. If you need Storage please come see Grace

Grace and Doug were amazing and made it such an easy process!!!

I was looking for a storage unit that was not to big nor small. I contacted the store and spoke with grace who helped me through out the whole process with picking the right size. She was super professional and patient with me. Great customer service, would highly recommend!

Cindy at the Centennial location is amazing! Her customer service skills are thru the roof, you will not be disappointed by using Puic Storage. Thank you Cindy

Went in to get Prices. I was greeted by mgr Grace, she took the time to show me the property. I am not ready to rent until March. she explained how when i am ready I can rent on Line. great service.

The lady was amazing even when I just moved in and an incident occurred

I have been looking to reserve two storage units for the past several weeks. Grace, the property manager at this location, was of the utmost assistance in this endeavor as she helped me to select the best option for my specific needs. In addition to the excellent property management, I would also recommend this location as it seems to be very safe and secure which really gives me a peace of mind as I do not reside in the local area.

This place is awesome and Grace at the front desk is incredibly helpful! Easily the best place I’ve stored at yet.

I’d like to thank Grace for her dedication to the customers of this public storage. She took the time to show me the rental unit and answer all of my questions. The rental space was just what I was looking for and has security without being overly restrictive. The access gates even knew my name. Thanks Grace and Public Storage!

Grace and Matthew are wonderful and helpful, really friendly and gave me a great experience.

After getting everything into my storage space, I had to rush to leave town. Well, I ended up not locking my unit correctly when I left. They noticed and gave me a call, but because I had left town and was hours away I couldn't return to lock it. So they asked if I could send them my key overnight and they'd secure it for me. I did, and enclosed a S.A.S.E. They called me the next day to tell me they had secured my unit and they were putting my key back in the mail for me. Very appreciative of Grace and the male employee who let me know. Thanks for your great customer service.

If I could give 10 stars that is what miss grace deserves. Welcome back to Briarwood loc. She is always there to help. Very caring person. She is a keeper.

My experience with Grace was wonderful. Very knowledgeable and was able to get us the best location for our storage needs.

Well they rope you in with the first month is a dollar* but there's a catch you gotta pay 38 in fees and deposit plus they charge 20 for the lock... Yeah first month is not $1 nice try though

Grace, you are always a pleasure to deal with! Thank you so much for always being so helpful and kind!

Very friendly service very helpful

Grace really helped me a lot, not very often do I come across people that know how to do their job and that are so helpful. I really appreciated it!

I am very happy with the way I was taken care of by the person on the property her name is Grace. Grace is amazing she did everything but helped me unload my truck. I can highly recommend this public storage location to anyone and especially Grace she is awesome

Grace is wonderful she is always so helpful and friendly. She really cares about the property. The building and units are very clean.

The service I get from these people, mainly Grace, is outstanding. They help and guide me the whole way through and are genuinely concerned that I am getting what I am paying for at the best price. I couldn't be happier with their service.

Great help. Thanks!!!😎👍🏼🍿

Grace is so extremely helpful, best customer service I’ve ever received! Thank you so much for making this stressful time so much easier

Grace is wonderful! This is a great property to store your items conveniently. Highly recommend.

Grace is awesome! She helped us find and decide on a unit to rent. She is thorough and friendly and competent! Made renting a joy!

My experience with Grace and Matt have exceeded my expectations from day one. I am writing this review on my most recent experience. I asked Grace for help to let someone into my storage unit so they could pick up a few items while I was out of town. Not only did they help me accomplish this, they called to let me know everything went well without any issues. Their customer service has been first class. Thank you Grace and Matt for your help and professionalism. Ken

The manager is awesome!

Grace made getting a storage easy! We are super thankful we found her because she was able to recommend an even larger unit that better suited us for just a few more dollars a month. Nice and Clean property as well!

We had a wonderful experience with Grace who was very helpful and accommodating. We are so grateful for her!

Grace and staff were amazing. From day one to leaving, it could not have been better!

The staff here at Public Storage, especially Grace (who I primarily dealt with) was absolutley phenomenal. The world would be a better place if everyone was as curtious, understanding, and helpful as the team here.

I moved to this facility after having such a bad experience at the 4405 S Quebec location. What a night and day difference. Grace is so incredibly helpful and takes pride in her job. She truly wants the best experience for all her renters. The facility is super nice and well maintained. Key code required just to get into the interior units so the extra security is welcomed. The units are clean climate controlled so all your stuff will stay just as you left it. I’m so happy I made the switch. Paid almost half the cost of the other PS and to have management that actually takes pride in their service means a lot!

Grace was very friendly and helpful! Highly recommend!

Great rate, easy access, and Grace (manager) gave the fastest and friendliest service making my rental process one of the best ive ever had!

Rachelle is honest and smart and kind. No tricks, just smiles and helpfulness. She explained things no other place did.

Excellent service and price. Easy account set up. Highly recommend!!

Rachelle was a pleasure to work with. Made the process fast & easy. She was very profession & knowledgeable.

If you need a place to store your motorcycle this is it! Rachelle did a great job helping me find an Easy unit to get my bike in and out from and for a great price.

They are awesome!!

Sherrie was amazing full of information definitely will go back

T who set me up was wonderful. She helped me find the right size unit, location and walked me through the whole process. I felt that she had my best interests at heart. Matthew who works at the location was so patient and helpful. Thank you so much

Ms Rachelle Is absolutely Amazing. From the 1st moment you call these people you can tell they want you as their customer. Rachelle goes above and beyond to ensure Everything is taken care of. I wish I still needed to store something on their property, since I don't I will be using them again next time and I do need something stored. Second review: Unable to leave two reviews so I'm editing my first. Rachelle is straight up, the best public storage manager ever. She is the most helpful person I've ever dealt with. I just used public storage in DFW, and man do I miss Rachelle. Please move to Dallas and show these people what customer service professionals should be doing. Thanks for all your help Rachelle.

The storage is very big, great place if you need a place to put things the girl there gives good head

Very great Safe and nice property ! Also very good customer service

Rachelle was amazing. Her customer service went above & beyond. I highly recommend using this storage center.

What a wonderful experience and such knowledgeable people, Rachelle had everything summarized and wrapped up so detailed for me! Literally the easiest setup I’ve had to date! Thank you so much!!!! Highly Recommend!

Rachelle was very helpful with the move-in process. Thanks for your help.

Rachelle was a great help with my storage.

Awesome customer service from Rochelle!

This place is great

Rochelle made our move-in easy! Thank you very much.

One day I forgot my tie down straps for my kayak and Rochelle let me borrow her bungee cord. Much appreciated this

Quick to answer any questions and will work with you.

I've been using this facility for years and love the support/service!

The people make this place work! Rachelle is an awesome representative and exactly the kind of person that keeps us happy as customers! The facilities are also clean, safe and convenient. What more can you ask for?

Rachelle helped me rent my storage unit today! She walked me through multiple units and took the time to make sure I had enough space at the right price! She made my move very easy! Thank you!

Rochelle was fantastic throughout our whole process. She was very helpful, honest and friendly. She walked us through all options, gave great suggestions and helped us find the right unit for us at the best price. She was on top of everything, confirmed our reservations and even made last minute adjustments when the moving trucks arrival time kept changing. Then when the 18 wheeler moving truck arrived and had trouble getting in she worked very hard to make things work without one complaint. Rochelle was outstanding from beginning to end and even left a great impression on my mover that he made sure to stop in and thank her before he left. All around great service! Thank you Rochelle

Super...friendly. Nice facility and manager was top notch. Ty

Rochelle was very pleasant and made doing business with public store very easy. Highly recommend. Property was also very well maintained and there selection of moving needs; mattress bags, boxes ect., were not crazy over priced like most places. Highly recommend using public storage and Rochelle for your storage needs

Bomb Customer Service. They really feel us when we are out here moving in over a hundred degree weather!! Love the Cold Water!

New review. Was great but now every time I show up no matter the time no one is ever at the front desk. This is so annoying. Demand my payment but NEVER in there to take it. Why do you have one person doing everything? That is horrible management.

Move-in was nice, but was just a façade. They raised my rent 20% over the past year. Security doesn't exist - the barrier arm was constantly stuck upwards. After initial move-in, flatbeds went missing, or were chained up to prevent all use (what's the point?).

Rachelle was wonderful and stayed late to get me into my unit thanks again Rachelle

Great service! Friendly staff!

Great location. Climate controlled buildings. Outstanding staff. Pretty good rates.

Public Storage is a great place to store!

Great location. Place is very clean and Steve is awesome!!

Great knowledge and patience from Steve!

Hey this is one in the cheapest and best kept location in the DTC! Staff is very friendly!

Steve was extremely helpful and assistive !!!

Staff was informative. We had Steven show us around.

So far so good. Steve was helpful and nice. I would recommend.

Do not store your items here. Grace, an excellent manager is no longer at this location. The new manager is a stoned snake. Do not, do not store your personal items here what so ever.

Steven is very helpful and explains everything perfectly.

Friendly people very clean

Steven was great to work with, great facility and responsive customer service.

Nice and clean facility. Steve was very helpful, helped me get my lock undone after my neck surgery! Great place, highly recommend 😊

Steve offered me amazing service!

Steve is amazing and helpful!! So patient and great with customers. Always asks how your day is and genuinely cares!!

Had a great experience today!! The place was very clean and I feel my stuff is going to be nice and safe here!! Steve in the office was exceptionally helpful and was great to work with!! Definitely would recommend to anyone looking for a great storage facility!!!

The ladies that work there are wonderful. They helped me with 2 storage sheds after the loss of my mother and other family problems. I know my property is safe and the move in special helped me financially during a rough time. I would give them 10 stars each if allowed. Thank you for all the kindness and help during a tragic time in my life.

Rachelle was very courteous and professional. She helped me find the storage room that was right for me at a great price. I recommend asking for her if you visit this location. She'll take care of you and make sure you're getting a unit at the best rate possible.

Steve was great and very helpful

Shannon was very friendly and knowledgeable. Great customer service and the property is well maintained!!

Working with Shannon was wonderful! Her positive energy is contagious and she is the definition of customer service!!!

I was at the 13055 E. Briarwood, Centennial, CO 80112 site and the person that helped me was Shannon. I cannot tell you how absolutely wonderful she was to me. I am going through a very emotional time and my eyes filled with tears and Shannon held out her arms and said "You need a Hug!!" I made me feel so good that she took the time to try to make me smile. I was undecided when I went to the facility due to I am trying to figure the best place to be. The way I was treated by Shannon made my decision. She took time to show me both a non-climate control unit and a climate control unit. THANK YOU PUBLIC STORAGE FOR HIRING SOMEONE WITH SUCH COMPASSION!!!

Shannon was so helpful and kind when I came in. Thank you for the amazing customer service!

So very happy with our experience here. Shannon helped my Mom 100% of the way with her move from California to Colorado. Shannon was knowledgeable, friendly and so sweet. My mom felt very comfortable and safe leaving her belongings at this facility, its clean and easy access. We cant say enough about Shannon and her hospitality.

It makes a difference when you have professional people like Shannon helping. Very pleasant and helpful.

Normally I don’t write reviews but Shannon is an incredible employee that went out of her way to help when there was a problem. She’s been compassionate and understanding, and has gone above and beyond to help us out. I think Public Storage is so so so lucky to have an employee like her on their team!

Shannon was very helpful, professional and friendly. She explained everything I need to know and what to expect. Great location!

I feel like this is a pretty cool place to store your stuff just remember you have to have your own renter's insurance and don't forget to bring your own locks because if you don't go they'll have it for you at their prices but I'd have to say it's a pretty clean area staff seems pretty friendly except for an older white lady with brown hair that used to be at that one I didn't really care for her she's pretty rude and nosey as hell and she wanted to see anything and everything you're putting into your storage room I believe she lived on property not quite sure but now that she's gone it seems like it's running pretty smooth ER and I also like that you can store your stuff they're $4 for first month's rent but consider by the time they had their fees and the things that they feel you need to have on it you're going to spend a good $34 other than that I think it's okay place

I stopped in to take a look at storage units today. Shannon was very helpful and took her time with me. This location is nice. I highly Shannon!

I needed to find a storage unit and Shannon took extremely good care on me. She walked me around and showed me what I was available. She made it a very pleasant experience. I would recommend going there if you need a storage unit.

Shannon was so helpful and knowledgeable

Steve is absolutely helpful and amazing - he was so patient with the whole process and very customer driven. Would definitely recommend!!

Shannon made every effort she could to help me transition between storage units. I couldn't ask for better service.

How much monthly

Shannon checked in with me before moving in, met me and was very helpful move in day. The place is clean, easy to get to and I feel confident that while I have my things sorted at this public storage, Shannon will be there when I need help. I highly recommend Shannon and this facility.

Customer service is fine when moving in but they treat you like garage on the way out...

The Property Manager here is awesome! The staff helped us move in efficiently and took care of our needs. I would definitely recommend this location!

Super friendly. Great specials. Climate controlled. Perfect location

Service was great, and Grace was very accommodating and helpful. Thank you for a great experience.

I had a wonderful experience signing up securing a storage. Grace is very helpful and knowledgeable. Highly recommended.

Meagen & Grace we’re both very friendly and very helpful! 😊

Everything was awesome except for the prices kept going up they never seem to go down only up

Easy and quick . Got it done in 10 mins. So awesome!! Grace is so helpful she accommodated my schedule change. Thank you!!

Thanks Grace, Grace was very nice to me and helped me get a AC cooled unit for a good rate. Storage lot is wide open and accessible. I would ask for Grace next time.

Grace was extremely helpful, professional, and friendly! I would recommend this location to anyone as she seems to care about her customers and their personal belongings that you are storing on her property! She's awesome!

Wonderful experience!!!! Both Grace and Megan are excellent!!!!! Two thumbs up!

Kept all my furnishings there for a year - nice, clean, organized place, didn't even have dust on my stuff after a year. Move-in and move-out was easy. Grace was super helpful (as were the others I interacted with there), from the time I reserved the unit to the end when I checked out. I would highly recommend this storage facility.

First off Grace is super helpful. I have used them since July and love it. Ask for Grace she will help out anyway she can, she always answers my questions or my gate code every time I stop in. Great rates (I looked everywhere when I moved) and still the best I can find. Very clean. Thank you Grace.

Grace and her staff were exceptional. They were very accommodating and helpful. I had 3 units of varying size and rented for over a year without incident or complaint. I would recommend this facility and their professional staff without reservation.

Grace was Awesome to work with

Grace was very helpful in finding the right unit for me. The place looks very clean and secure.

This place is one of the best. Levi and Grace are the sweetest, very polite and helpful. Will definitely be back!!!

Managers was super friendly and helped me with all my questions! very clean place and id 100% go here over any other storage place .

I went to another location and i didn’t get a good vibe, came here to Briarwood location and Levi was super nice as well as Grace gave me all the info, was scheduled at 4 and was prompt with paperwork and locks. Two thumbs up for sure! 👍🏽

I made a reservation online and was promptly called by Grace, the property manager, to confirm my reservation. When I arrived at the office Grace and her employee Levi greeted and welcomed me to the property. Grace made a suggestion on a space that might fit me better than the one I reserved and then showed me the space, which was a better choice. Then they walked me through the paperwork, explaining everything clearly. Both were so friendly and polite and they both made sure I understood clearly. You couldn't ask for better service. Thank you!

Grace did a GREAT JOB and really had great customer service. Very organized and helpful. Thanks !

We were here when it was StorQuest, and doors were broken and propped open, climate control didn't work, sometimes even the gate. Public Storage came in and fixed all of that, and keeps the halls and grounds clean. Grace is the best! Honest, knows her stuff and keeps an eye on that property. She not only knows you, but who else uses your storage; if she doesn't know, she will go find out. Even if this a little out of your way, I would still recommend this property highly for your storage needs.

Friendly service here and explained everything in detail how storage works. Which was very helpful since it was my first time doing storage. Was even helpful in giving me tips on how to come in before the movers to sign up for storage since it takes 30 mins to sign up. It was great advice since the movers get paid per hour. My whole experince here was great. Thank you to manager Grace.

This place is well taken care of by Grace and her team. She worked hard to make sure that my stuff was kept safe and because of that I never have to worry!! She is always on top of everything will keep you updated if anything should happen. Thank you for everything Grace, and keep up the amazing job!! Richard

Searching for an affordable storage solution for household items I found this Public Storage location. I had to change my appointment several times and Grace was able to accommodate my changes. When we finally got there, Grace was helping a disagreeable man who insulted and made snide comments about the rules and regulations of Public Storage. I wanted to smack him. Grace took care of him kindly and courteously in spite of his verbal abuse. She continued her graciousness with us and showed us different storage sizes and answered all our questions patiently. Despite the phone ringing and disagreeable customers, she took great care of us. With all the cameras and Grace living on the premises, I feel safe storing my items. We also got a great online price. The storage areas are clean and readily accessible and Grace explained everything thoroughly. I wouldn't hesitate to use this location.

Great competitive prices and amazing customer service. We didn't have a reservation and Grace was more than willing to help us out even though we were in a hurry to catch a flight. Great experience and will be sure to recommend this storage facility. Thanks again, Grace! Go Mets.

Great rate and friendly staff! They were very helpful and the location is well kept.

Clean storage units and well kept grounds

Grace was very helpful, polite and friendly! Very happy with our 10 by 20 unit and the service we received! Thank you Grace!

Grace is amazing. I'm glad she was able to help me with everything I needed today & we had some nice small talk while waiting.

Thanks Julie, Grace and Steve! You were all very helpful and we had a great experience with you! I would recommend this place to others!!!

Great service by Grace and the best price in the area!

Grace was incredibly helpful when I was unable to unlock my storage locker. She unlocked it and gave me a new lock by the next day.

I had an awsome experience working with Steve he's the best.

we needed a storage unit faster then we thought and when we went here and Steve Lewis was very helpful and helped us pick the right unit for us.. we will reccomend this Public Storage to everyone..

Grace the manager is fantastic!! She goes out of her way to make sure you are taken care of. The facility is clean and the security is great. I highly recommend storing your personal items at their Public Storage facility.

Great place for storage

Grace was so polite and professional. She took the time to show us many units in two different buildings and offered suggestions on which buildings were best for loading in the pianos we were storing. For the best service and price, check out this facility.

Nice staff!

Its ok

Excellent friendly customer service! Wow they do care about their customers needs! Store manager so friendly, thank you for watching my unit as i left it unlocked one night! Attention to every unit. Very impressed!

I have had an excellent experience with this storage facility. The property manager provided a world class level of customer service...she was very helpful. I would definitely recommend to anyone who needs storage in the area.

Grace was extremely helpful and friendly!! Got me set up with a vehicle garage and was a painless process, thank you!!

Very smooth process, Grace was very nice and helpful with my move-in!

Clean facility and great customer service!

The staff was very accommodating and helpful and helped me Resolve an issue I had with utmost professionalism would highly recommend

Fantastic help from the manager Grace on the setup of my storage. The staff was helpful but she was key in the comfort of this transition and storage of my property. Two of my other friends have moved in since my experience. I'll be sure to come back because of her help and attention to detail. ~ Shaun Barusch

Great place - grace is awesome-always pleasant smiling and wonderful to work with

Friendly

Grace was very helpful and kind during the set up with my storage unit.

I have been using Public Storage for at least a year now. Julie B is always helpful and courteous every time I see her. Grace always follows up with me about my family. This is by far the best place to store your things!!!! Clean too!

Ive had a unit at this location for years, and Ive never been short of completely satisfied with the service Grace has provided. Its always good to walk in and see her there, because you know you're working with someone who has a solution or is willing to work towards a solution. Appreciate it!

Good service nice ppl

went in around 5pm and lady was rude to my wife told here they stop renting out unit at 5-5:30. will not be staying here long

Grace is the absolute best! So helpful and friendly from check-in to several months later would I left the united. Thank you!

Dalton provided excellent customer service! He took the time to look up local areas to ensure we had the best rate in our area. I cannot thank him and Public Storage enough for another safe, secure, clean rental! Thanks Dalton!

Grace was very friendly and helpful in getting me setup with the right unit today. The units are very clean and taken care of. I would definitely recommend this Public Storage location.

Grace provided great customer service and had us into the unit in no time!

I have been calling around collecting quotes from different storage providers. This morning I spoke with Julie B and I can't explain the level of customer service I received. So sweet and answered all of my questions that I had. I will recommend this location as well as use this in the future.

Super friendly, Super caring, Great people. AC is great for keeping my stuff nice.

I spoke with Julie this morning and the customer service was great. She answered all my questions and was very patient and polite. I plan on using this location in June. Property is clean and well managed.

Grace and Julie B. were amazing and very helpful!

Grace was extremely helpful and her customer service skills we're AMAZING 😀 I recommend Public Storage highly... Specially if it's an emergency!

The property manager, Grace, is very professional, helpful and efficient. I was anxious dealing with problematic movers, they showed up late and couldn't fit my load in their truck as promised, which resulted in requiring another trip which had to be done the next day because they showed up 4 hours late. Grace was calming, supportive and went out her way to help. On the second day while waiting in the office I overheard her calling renters and reminding them of impending deadlines which would have caused the renters to incur fees. How nice to know the property manager goes the extra mile to keep renters informed and is concerned about the welfare of the renters and not just making money. The property is very clean and well maintained. Thanks Grace!

We had the best experience at this public storage. We worked with Grace who was absolutely fantastic! She was so helpful and helped us find the best solution to our needs. My parents are elderly and so I was so grateful for her going the extra mile to make sure everything would go smoothly for them. I would highly recommend this storage unit and and so grateful that they had an employee like Grace who made a huge difference for us!

I have been renting here for over two years and appreciate all of the improvements Public Storage had made, including safety and cleanliness. I must compliment Aby for going above and beyond her duty as an employee to help me a few weeks ago. My little puppy escaped my car when I opened the door in the parking lot. I spent the next ten minutes trying to catch him or at least lure him away from Arapahoe Road. I finally caught the puppy, but not before I was in tears and shaking from the fear that he would run off or get hit by a car. I ended up having to go into the office to get my code where Aby noticed I was visibly shaken. She asked if I was alright and offered me a bottled water. I gratefully accepted and she reached out to her own backpack and gave me her own water! I tried to not take it, but she insisted. It was so kind of her and I appreciate it very much!

The manager Grace was very helpful in determining the size unit that would best serve my needs. She took the time to show me the unit and answer all my questions. I had a good customer experience and happy with the value of what I am getting.

Once I called Public Storage and spoke with Grace (mgr) my search was over. She immediately made me feel taken care of and she went out of her way to help me when I needed a place to park my 26 ft Penske truck in Colorado (there's not many places to park a car let alone a huge yellow truck). Grace was off the day I got there but came to meet me anyway. I was moving my daughter's stuff from MN to CO. Grace is fabulous and truly cares about the clients that come to PS. She went out of her way to help and I hugged her when I met her bc she was indeed such a great help. I feel this is the beginning of a good frienship and I know she will take care of any needs my daughter has. Thank you Grace I wish there were more people like you out there. You are kind and caring. Thank YOU again.

like everybody else said, Grace is amazing. She made the process easy and pleasant.

Property manager super helpful and friendly (Grace).

Grace is such an amazing person. She's very caring, and goes that extra mile to help others. She's a great asset to public storage!!

Very nice people friendly I recommend this public storage to everybody good hostess

Grace was amazing!!! Property is clean and wonderfully maintained. Recommend to everyone!!!

Tamara was great! Very friendly and helpful. Thank you!

We had a last minute job come up and I was flying out first thing in the morning, and we desperately needed storage for a client. I called the facility and left a message at about 5:30 PM, saying we needed 3 large units and Grace returned my call with in 10 minutes. I asked when she closed and she replied at 6:00. I then asked if she would mind waiting if I rushed right over, so I could lease the 3 units and she was glad to accommodate. She stayed late and finished paper work and was very pleasant the whole time. Ron Craig V.P Rocky Mountain Construction

Property manager is really nice. She made me feel that my items were safe and secure. If I ever need a storage unit again. Will definitely go back.

I was in dire need of a place to rent for my goods - as I was moving, and needed a last-minute reservation. Grace/Manager at the Centennial Branch intercepted my call, and the valued-relationship began immediately. FYI...Grace didn't know me from Adam; I am merely a ordinary 'ole Joe Smegatello...and yet I was welcomed like family! Grace went out of her way to meet me at the office to set up my account. She was cordial, charming, and exercised proficient people-skills...those that can't be taught - but come from an innate background. I've been a renter at Public Storage for years...and I can truly say that Grace is a great Ambassador for Public Storage; she's left a lasting impression on me! As a Manufacturer, I'm involved with customer service myself; Grace is the epitome of what quality customer service is all about. Thanks Public Storage; thank you Grace!

Great Customer Service, great people and a great clean place to store!! I absolutely recommend if your looking for a storage facility. Tamara was awesome to work with, so pleasant and helpful.

Tamara was amazing made it's so easy to get a affordable storage!:)

Excellent customer service. We drive all the way from our home in Old Englewood because we get treated so well and we know our belongings are safe and secure. I would highly recommend this Public Storage location to anyone looking for a great place to store extra items.

Tamara was amazing. It was an awesome experience, they tried to get to know me as a person and didn't treat me like just another person. They even tried their best to help my with my car issue. This over all was a great experience.

Tamara was very helpful in choosing a storage size. Everything was done quickly!

Tara was excellent, very helpful and informative..

Grace is very friendly and helpful! Their carts make moving items easy and the lighting and security are great. I would recommend this storage facility to anyone needing a unit.

I viewed the storage space that I plan on renting with the manager Grace and was very pleased with the experience. Not only was the property exactly what I need but Grace was fantastic. Very friendly and obviously running the property well. I would recommend using this location as I believe it'll meet the needs of anyone who chooses it.

Grace and Tamara are great. They helped me with all my questions. They went above and beyond.

We’re a new production company and we wanted a place to store props and “stuff” we use in our sets. Public Storage was a good solution. But what makes it really great is Grace. Nothing seems to be too much trouble for her. She helps vendors deliver to our unit, calls when deliveries are in progress, and just about every time we go to the office she makes sure we’re happy customers. Grace is simply the best!

Thank you to the manager for all the help and for bending over backwards accommodating all our needs. Really appreciate your help!

Grace is an exceptional property manager! Every time I am at the site she is very attentive and makes it a pleasant experiences. The site is always clean, well maintained, and has everything that one could need for moving. I have had the pleasure to briefly meet some of the other staff and they have always been extremely friendly and courteous as well. I would def. recommend renting at this location! Their selection also surpasses anyone else's! Indoor, outdoor, climate, non-climate, drive-up...you want it, they got it!

I am very disappointed with the service I got at this location. My friend rented two units and had extra room in the smaller one so offered to let me use it. I took him up on this because I was about to go do conservation work in Durango and would be living in the field. A month after moving our stuff in the company decided to pressure wash the doors of the units. They sent out letters telling everyone of this but my friend didn't get one some how. Our stuff wasn't waterproofed or covered. The next month when we went into the unit we noticed that some stuff had been hit with water but no serious damage was apparent. When we went to move out my friend found that one of his nightstands had mild water damage. My mattress however was ruined. It was laying on its side with mattress protectors covering the faces but not the edges. The water on the floor was absorbed very easily by my memory foam mattress. The bottom quarter of it was moldy and soaked (we moved out two months after they sprayed). I talked to the local manager who gave me the regional managers number. The regional manager, Chris Helvig, told me he would not help replace the mattress. His argument was that my friend violated the lease by "sub-letting" to me. He did not sub let, he offered the little bit of extra space he had to me as a friend. I had to file a claim with my insurance to help me replace my mattress. I will never be using Public Storage again!! Not only were both the local and regional managers indifferent to ruining a one year old mattress but they did a terrible job of running the property. Why does a storage unit need to be washed? Its outside, there's dirt outside. Nobody cares what the door to a storage unit looks like! What if both my friend and I were out of state and couldn't get to the unit to protect our stuff? I don't understand why a company would risk the property of their tenants in such a way. I will never use Public Storage again!!!

Grace made moving into my unit very easy and was very quick to respond to my phone call about a question I had. Property seems nicely taken care of.

Laura and Grace are the tangyest oranges of them all! Thanks for helping me buy a wardrobe box!!!

Great place to rent..I had no problems with anything. I will rent here in the future.

Worked with Grace for a specific short term project we were working on she did a fantastic job and was very helpful and knowledgeable.

Grace (the site manager) is a proven and natural leader. Not only does she run the day to day operations she takes the time to get to know customers, and Tashia the next great thing in customer service couldn't have asked for a better mentor. These 2 ladies are dynamic. These 2 professional, curtious and hard working ladies have done great justice for there company. If I had a team like this of my support system for my company I can retire early

Professional and super easy to work with. I appreciate good working relationships. Thank you!

I had such a great experience at this location. I had nothing good to say about Store Quest. Grace is so very helpful. Thanks Public Storage for taking over this property!!!.