Although the prices are a bit steep customer service is excellent.The place is clean and well maintained and security I believe is good.
Marnie was great and made the entire process hassle free!
I rented a unit for 6 months. I will return if I need storage space. I would recommend this place to anyone. Clean with easy access. The manager is a good comunicator.
Marnie was super helpful during a stressful time. Our unit was clean and ready on move in day. She also helped my dad save some money! We appreciate you.
I love my Public Storage I have wonderful experience with folks that helps you through tuff times. Corey has an amazing skills work ethic her understanding that attract customers wants to stay permanently with Public Storage for her knowledge and experience able to build relationship that make a successful strong hold for the company. Amazing person above all.
I'm really happy with public storage I've had a unit there for 2 years and the employees are all very nice and personable and it's safe .
I accidentally left my dewalt job site stereo next to my rv…. Jessica saw it and put it in the office so could get it back.. Jessica and the rest of the staff are very professional polite and honest… I highly recommend renting from this public storage
This is hands down the best storage unit I've had. The property is well maintained and clean. Kara is always very helpful whenever I am in there. She is very helpful with any questions I have
Hands down the easiest experience to get into storage. Kara & Reed at the Mineral Ave location are rock stars. Clone those two and replicate at other locations. Well done! Cheers
Expedient and professional assistance. Kara was great. She was informative and made helpful and relevant suggestions throughout the rental process. Good size space for the cost.
Elliot @ Kara were great to deal with give them a try
Eliot and Kara were great. Smooth in. Smooth out
Elliot was very helpful and responsive
I was there just yesterday Elliott and Kara are very helpful awesome individuals
Elliott and Kara were amazing best customer service ever. Will recommend them to everyone.
Kara and Elliott were so amazing helped me get a unit with ease
Elliott & Kara were awsome
Joan was super helpful! Made everything simple and quick
Joan was friendly and VERY helpful!
Joan could not have been more accommodating when completing my hold reservation. From walking to the unit to providing all of the necessary details, she was very helpful!
Elliott was very helpful and transparent.
Joan was the best so helpful, amazing experience
Joan was amazing! I am one of those pain in the butt customers with a million questions, which tends to frustrate folks…NOT Joan, she had answers, suggestions & ideas some that included me possibly using a different public storage location (other than her own location on mineral in Englewood/Dove Valley). As a contractor- I used to have storage units scattered around town, two of which were here at this location so after years of great setvice, we’re bringing it all here to 15456 E Mineral! Actual Professionals !
Various members of my family and I have used this storage facility. Joan is always helpful and patient!
Joan was great getting me set up with my new unit to get organized! Answered all my questions which made for a smooth transaction & easy setup! Thanks
Joan! Thank you so much. You are so helpful and courteous! Thank you for everything! If you need help here ask for Joan!
I cannot stress what an amazing storage facility this location is. Every time I am greeted at the door, literally at the door by Joan her customer service skill are absolutely phenomenal. The facility is always extremely clean and I have had a unit for close to a year with absolutely no issues. In fact today I just got my second one and Joan went above and beyond to help me out with it. If you need storage this is by far the best I have ever been to.
Joan and Michael were so helpful
Thanks
Did a great job in assisting.
Joan was extremely helpful and knowledgeable getting me the right size unit.
I’ve had a space here for a couple years and needed a larger space. Joan was incredibly helpful and made the move quick and easy.
was there the other day to get a lock switched out and ask some other questions about our account. Joan was extremely helpful! She got our lock switched out and went through our accounts to help us save over $200/month on rent. Thank you Joan!
Wonderful!!! Janessa was amazing and so helpful. She has a great personality and was wonderful to work with.
Joan and Gretchen are awesome
Amazing experience with this location. Very kind, sweet, and caring. Joan was amazing. I highly recommended this location. If I could give 10 stars I would. 😊
Joan is amazingly helpful every time we’re there. She checks in with us and happily provides whatever help we need.
Joan was excellent on helping us get into and affordable and and perfect size of a storage building.
Joan was great, very helpful! Highly recommend!
First off, Joan is the sweetest and always willing to help. Thankful for her service! This location is clean and ran very well. Always someone in the office happy to help. Fair prices! Great location. Definitely worth checking out.
Joan and Janessa were extremely friendly and helpful - rates are very competitive for the climate controlled units. For those who need it, this isn't a 24 hour access storage facility, but it's 6A - 9P for customer access which is more than enough for me. Highly recommend!
I have been renting a space at this place for over a year and Joanne and Gretchen have been so kind and patient with me. I wish I could give them 15 stars the place is clean and every time I leave a voicemail so quick to give me a call back, thank you all!!
very helpful and friendly
Amber and Jennifer were wonderful to get setup with and I would highly recommend them for any storage needs!
Thanks for your great service
Thank You Joan For Your Great Customer Service. I Give You A Five Star.
Joan from this location is an absolute rockstar. She helped me with some technical issues and made sure I was well taken care of. Great service.
Joan is AMAZING.. Great customer service !! Well managed.
I used Public storage here for several months and they were so flexible and helpful with all my questions. I was even able to move out with the help of a different company with no issues. Joan went above and beyond for me and I really appreciate it! THANK YOU!!!
Joan was extremely helpful with my multiple reservations and requests. She was also knowledgeable and helpful with her ideas and suggestions!
Excellent customer service, safe and well kept lot. Joan is very kind. A+++++
I've been with these guys for a little over two years now, and they are wonderful. If I ever have an issue, they are quick to handle it, and they have been gracious and flexible with any billing hiccups so long as I communicate in a timely manner. I'd love to highlight Joan in particular! She is so efficient and very sweet. Love this place and trust them with my things!
My wife and I had a great experience working with Joan and Janessa today. We couldn’t have asked for better service and help with our multiple asks during our move. I would 100% recommend this location to all. Thanks Public Storage team!
I just want to say how Joann's caring expertise is greatly appeciated. She's wonderfully friendly knowledgeable and I'm happy having space there for my household things. Thank you!
Absolutely excellent service from Joan. Answered every question great expertise and service. Was courteous, knowledgeable, amicable, and friendly to great extent. Would absolutely recommend her help in any task needed.
No doubt Joan is an excellent employee and was quick to help and answer any questions.
We recently rented a space at this location and we want to recognize the awesome customer service we got from Joan! On our first visit she took time to show us some storage spaces even though she was on her way to a meeting when we arrived. She said "customers come first" and she meant it! We came back the next day to rent a space and she was very thorough and answered all our questions. We are very happy with this Public Storage location and highly recommend it to anyone looking for extra storage space!
It is Public Storage on Centennial.
Thank you to Cindy for excellent customer service. She was friendly and professional, immediately understood my concern , and very quickly was able to address my issue to my great satisfaction ! I appreciated her so much!
Susan Cohen
PS attendant Joan was very kind fixing a problem caused by my mom who was being a bit of a Karen.
I needed a storage unit asap with tall doors for my trailer. Joan and her coworker helped me find a unit that was large enough to fit my things. Joan showed me the unit and I was able to see how high the entry is. It worked for my needs, and she was able to set me up with the unit under 10 min. She answered all my questions that I had. It’s nice when the staff knows the company rules and regulations. Thank you and your coworker you were both awesome!
Marnie was amazing. She was so helpful. The customer service was exceptional.
I helped a friend move in . The snowiest day recently. Joann helped us check in. She was very professional yet casually nice and helpful. Except for the snow piled up along the units it took about an hour and a half to back in the moving truck we finally got the household things off. Perhaps a plow would of made it easier to unload. Otherwise this location is clean safe and awesome employees . Joe
Joan was very helpful and adjusted price according to what I reserved online . Always look for lower price online because it’s 2X the amount when going without looking . Clean large unit and happy with the space .
I went here to find a unit and the associate Joan was awesome. She was very helpful, kind, understanding and thorough. Left with the unit I wanted.
Place a online order for a outside unit when I got there it showed I had a inside unit I went inside for help to change it to a outside unit and it was no problem and fast and easy I got a outside unit very happy with their service thanks
Sherrie is amazing. Excellent customer service.
Rachelle was wonderful. It was nice to have someone care about their responsibilities at work and willing to help.
Mark was very helpful with getting my unit and making the situation easy!
Great experience getting a 10 x 20 outside drive up unit to store my Mustang over the winter months. Best price/deal I have ever acquired for storing my vehicle. Scott was great to work with and patient to answer all my questions.
My experience at this Public Storage location was outstanding in every way. Holly and Scott are fantastic. Very helpful, knowledgable, and courteous. Definitely recommended.
I've increased the rating to 4 stars since the gate has been repaired, thank you! The bathroom door has not been repaired yet, if u go in it locks u in & u can't get out
I'm editing my original review & raising the star level. I would like to note that the staff here is amazing & none of my complaints have to do with the staff in anyway at all. They are all great to deal with & I know they have zero control over certain things. I would also like to note that I was called hrs after posting this with an estimated date of the gate being repaired & they gave me a little off next month's bill which is amazing cause I wasn't expecting anything like that. Once the gate is fixed I'll definitely be giving them 5 stars.
I'm a renter here & the staff is pretty great, Scott & Matt are both great to deal with. 1 star is for a couple of reasons. First, the bathroom has been out of order forever but the main issue is the gate has been broken for about 2 weeks now & they have made zero progress & don't even have a date of repair yet. This is ridiculous and obviously not a priority to this facility. They are restricting access to only office hrs. Well, I run my business and rely on my things to be available from 6am-9pm. I'm there many times a week til the 9pm time because that's what I need for my business so for them to restrict my access is affecting my business and if the gate isn't fixed by the time my payment is due I'm leaving this facility from there complete disregard for their customers. There are many facilities right down the street. I've asked almost daily when the gate will be fixed & they say they have no idea. I have about 4 or 5 other people who rent here and they are also leaving if the gate isn't fixed. I know it doesn't take this long. They could get it fixed within a couple of days if they cared. So if they don't care about their customer's access & needs then they don't care about taking care of our stuff in their garages. It's more important for their employees to clock out at 6pm than it is to serve the people that pay them. Fix the gate or have someone open & close the gate at the access times. I liked this facility til this happened so no more referrals from me.
Matt is absolutely amazing. He made my move in day the most easy smooth process out of any storage facility experience I have ever had, and I’ve had a few storage units in the past. He’s extremely accommodating, and he treats customers the way they should be treated and puts them first. It’s very refreshing because that is hard to find these days. I really do think he should be a manager, and he most definitely deserves a raise. Gretchen is also very kind and accommodating and she helped answer all of my questions in a concise and informative manner. I very much value respect when it comes to paying a company for a service and it’s very rare that you have a business that respects their customers anymore and puts them first. I truly feel like this is a company that will put their customers first. I’m used to paying and then being treated rudely, and that’s not the case here. Also, the security at this facility is astounding. I truly know that my possessions are safe, and I don’t have to worry about someone stealing my belongings. It’s one of the most secure storage facilities I’ve ever seen, and I have had a few to compare it to and this beats all the others by a long shot. I can’t comment on the other public storage locations, but this location is one I will be staying at for good.
Store here and you won’t be disappointed.
Thank you Matt and Gretchen!
My storage manager is great, friendly helpful and always accommodating. I even park my personal vehicle overnight in secure area when I take my motorcycle out
Looks like a great storage place to store your belongings... I went there to get an interview... To bad I did not get the job...
Great place clean and well manage
A great storage area, clean and for the most part priced well. I came when Charlotte was managing, she bent over backwards in offer STELLAR Service to all customers, truly excellent service.
After 5 years, the manager at the Bellview storage area has been very kind as well working on relocation to northern Colorado, Ligeia has been equally as helpful and considerate. Highly recommend both storage areas
Liked our experience. Curtis was very helpful.
It is very clean. Access to the units is very easy
The staff of public storage do a pretty good job. I appreciate the extra work Rita and Holly put forth.
Wonderful customer service! So nice and knowledgeable. Both Rita and blythe helped us and are amazing!!!!!
Rita and Blythe were great help, quick and easy in and out.
The staff is really great, makes you feel like they have your best interest at heart. Rita especially was wonderful, making sure she came in to help me with my lock. Such wonderful service, will be coming back again when we need storage!
Get along well with the on-site manager. She's very nice, Clean units. Fair pricing.
Great customer service from Miss Rita she was very helpful helping me get my mom's stuff into storage at a great rate
Awesome people with great rates.
Very clean and tons of room for you to store things. Huge bays.
Laurie is beyond wonderful! So sweet and helpful!!!
Nicest, most helpful, most entertaining and awesome staff here!! Period
Laurie is the manager at this location in Englewood. Laurie is “AMAZING” at what she does!
She is extremely personable, knowledgeable, and good at her job!!
She is most definitely an asset to Public Storage. I would highly recommend “Public Storage” to anyone and everyone, that has storage needs, because of Laurie. The office is always clean and inviting as well as the outside grounds.
Z. Mc Cray
The 2 ladies at the front were very helpful with all my needs!
They listened to what I needed. THEY ARE VERY HELPFUL AND NICE
They happily supplied me with everything I needed at a fair price. Everyone was so helpful. I WON'T GO ANYWHERE ELSE
It was smooth and easy Debi was a great help
Good Public Storage location. Friendly staff and the building is secure.