Public Storage Self-Storage Units at 16606 E Smoky Hill Rd, Aurora, CO

We have had items at this Public Storage for about one year. A good location in Aurora for easy access. Mark has been really helpful and professional when office questions, price concerns and othet issues have come up for us. Thanks for all the help Mark. Would definitely use again if we have storage needs in the future.

Employees are really nice but they never have carts and the app to access property never works. It's frustrating to have to put your code in every time you enter the door or the elevator. Very time consuming and not smooth sailing!

Mark is always a pleasure to see and he’s so helpful every time I talk with him!!!

OUTSTANDING EXPERIENCE!!! I can not tell you how great Mark was!. This guy sure knows how to represent the best of what Aurora and Colorado at a whole stands for!!! ❤️ This guy!!!

Mark was awesome

Mark and Chase were amazing! The transfer process from a larger to smaller unit was seamless. The staff is friendly, courteous, and knowledgeable about spacing, payments, etc. I’d recommend this location for anyone. I’ve been with this location for two years! Kayla P.

This place and guys are very helpful and very good Specially, Chase help me so perfectly! Thank you Chase! I highly recommend it!

Jennifer and Mark were awesome..love em..my second time with the great experience 🥰

This is the most considerate and secure facility i have remted at. Mark is very attentive and always goes above and beyond with his customers. Thank you Mark

I must say that this facility is very nice and clean. Mark has been very professional, friendly and kind, you don’t find managers like him to often. Keep up the great work MARK!!!

I have been with Public Storage on Smoky Hill for four years now since I moved from Arizona they've always been very helpful but recently about three or four weeks ago when we had the big snow that was real wet. They had a roof problem and it flooded my storage they called me immediately. They have been incredible, they helped me remove some stuff that was damaged, I just can't say enough about Mark the manager about KeVaugh, Michael & Chase all four of them went over and above and always had a smile every time I came in for help, a few times I was emotional.. they treated me with respect and kindness. When your having to go through everything and move stuff and throw away things that got wet.. having them be so nice just made it better for me. Since Covid customer service is so rare and hard to fine but this particular facility has it together! . I just can't say enough about that the whole Storage facility!! Thank you all! #1090 Jennifer

Thank you Public Storage!! Mark was absolutely amazing and helpful!

I worked with Mark on getting my moving supplies. He was fantastic. He actually showed me a way I could save $125 on my moving materials. It was a great experience. I highly recommend Public Storage and working with Mark.

Worked with Mark at this location and he provided 5 star service. He took time to give us 1:1 attention, answered all our questions and had us out with the perfect storage set up in less than 15 minutes!

Mark was incredibly helpful, knowledgeable and friendly. He answered all of our questions and the process was very easy!

Mark made moving in so simple. Giving us all the information we needed and being kind in the meantime! He was so personable and happy, great experience overall!!

I reserved online and unfortunately when I arrived the one I needed had been rented out so needless to say I was a little bothered by that but in with any business first come first served right. Well after trying to find other locations with my needs one of the employees here “Mark” started to provide me with options that I could work with and ensured I got the best discounts when I decided to rent from here. I have to say if it was for Mark I probably would have spent more money somewhere else or had to find some where else further away. I would definitely talk to Mark if you need a storage unit here as they keep them very clean and good security and accessibility with the app itself. Good place to store your items!

One of the cleanest storage facilities I've ever delt with.

Mark is awesome 👏 he has helped me get a storage unit set up two separate times , and has been very kind and informative. Thanks Mark !

This is my second time using this location and it’s always a great experience! Mark and Chase were very helpful during my move out and made everything super easy!

Flint, Mark and Chase were all very helpful and professional. Thank you for all your help.

Mark was very helpful and patient with thorough explanation. Thank you so much for your excellent service!

Eric and mark were amazing, very kind, made my move so much easier!

Chase did a wonderful job in his training and mark the teacher did a great job assisting and explaining thank you guys 😊

Nathan went above and beyond and made my experience great

One of the best experiences I've had at a public storage which I love public storage, but this is definitely one of the best experience. Mark is very knowledgeable, Willing to help and Very friendly. Truly a good experience.

This public storage location is the best.. Mark definitely went the extra mile to make sure I was satisfied.. if I need a unit again I'm 100% coming back here...

Had a terrific experience yesterday! 10/24/23 with the gentleman working the counter. Went in to get a small 5x10 unit and it was a quick, seamless experience. Could not be more happy.

My experience was amazing! Mark is like the EASY BUTTON for customer service! I wish all services were this easy!

Place is a good place to get a storage unit. Friendly staf. Seems secure. Seems safe.

I can only say good things about this location. Mark is the man! He is super kind, informative and professional. Any questions I have had or issues, he has been able to address or correct immediately. I highly recommend this place if you need to store anything!

Mark was amazing helped me get into a cheaper unit thank u mark

Great experience with the people and the facility. Mark took really good care of me

Update Labor Day 2023: I came in to see about lowering my bill, Mark first was able to reduce it by $36, then mentioned that if I could move my stuff to a different unit h would be able to lower it to the intro price. I had a hiccup with my timing because of work and he got me an extension on time to move into the new unit. Thanks so much for your help Mark, rare to see people who actually care about their customers any more!⭐⭐⭐⭐⭐ I arrived close to closing time. Jenapher said not to worry about it and was most pleasant and helpful in answering my questions, and finally showing me the unit I determined I needed. Very big upgrade from some other storage places I've checked with lately. I will very likely be renting here thanks to her extra effort and communication skills. A++!

Brenda, Andrea and Mark were super helpful! Storage unit is clean and everything went so smoothly!

I am renting from this location for the second time. We love it. The facility is nice and clean, but most of all I appreciate the friendly, professional, accommodating store manager Mark, who helped me to snag the last unit in the whole town that meets my family's needs. He helped me from afar while I was living out of state, and he went out of his way to ensure that I was able to secure a climate controlled, indoor, first floor unit, that was large enough for all of our things. THANKS MARK!!!

Very good 👌🏻

Mark provided excellent service along with providing answers to my questions and concerns

Holly was very knowledgeable and awesome!

Mark was and is every time I come in his location, above and beyond super awesome. Mark, thanks for all you do, man!!!!

Was having a miserable time at CubeSmart, called Mark and right away he gave me and my partner ease of mind and process, went right over and got it handled quickly 👍🏼 He gave my pup some water and we were all set! Thanks again!

Mark gave me excellent service in squaring me away with my storage issue.

Since I've started renting here i've been having to wait an hour or more for a available cart every time I come.

Mark was very clear patient and friendly. Great service!