Thank you Alexandria @ Public Storage. I highly appreciate your service and for helping me get the most amazing experience!! My transfer between storage spaces was easier than expected because you found the closest space I needed right next to the space I was moving out of! Can’t get more CONVENIENT the that!!!! Very much appreciated. Please keep up the great job we definitely need more like you.🙏🏽🥰. I moved out and into new space in an hr. And half all by myself I thought it would take another day honestly 💪🏽 Thank you Thank you
Excellent service and wonderful experience
Clean and neat place. Very easy to access! Alexandria was great to talk to and explained everything very thoroughly! Thank you!
Thank you for the easy move in Alex! Made everything smooth and called me before hand to get the process done!
Clean property, wonderful, friendly staff. Very helpful. Good prices, no problems with rodents, love it here.
James was an AMAZING help to me!!
Thank you, Alexandria you save me money.
Alex was very prompt,polite,sweet,respectful,& very helpful with my decision. We need more people like her. Don't ever fire her!
Give her a raise as a matter of fact! Thanks!
Cheryl was awesome in helping me navigate the somewhat cumbersome PS application process. Thanks!
Thank you Alex for being so kinda and patient with all my questions. This location is great right off highway. Great pricing. Very clean.
Great place to store your stuff, James was very helpful and respectful. Thank you
I recently had the pleasure of renting a unit at this Public Storage location, and I was thoroughly impressed by the entire experience. From the moment I stepped inside, I was struck by the immaculate cleanliness and meticulous maintenance of the entire facility. It truly sets a high standard for what a storage facility should be.
The staff was exceptionally friendly and helpful. They went above and beyond to address all my inquiries, ensure I had the appropriate unit size for my needs, and streamlined the entire rental process. Their genuine care for their customers was evident in every interaction.
But what truly sets this place apart is its exceptional location. It’s conveniently situated near major highways, making it effortless to access and retrieve my unit. This convenience saved me a significant amount of time and hassle.
The overall experience was simply outstanding. I felt secure knowing that my belongings were safe and sound.
This Public Storage location exemplifies the ideal way a storage facility should be managed. I will undoubtedly continue using this site for the foreseeable future and would highly recommend it to anyone in need of storage.
Great prices friendly staff
James was very professional and he had excellent customer service
I am not experienced in renting a storage unit. I had a lot of questions. James was very knowledgeable and professional. He gave me all the answers and he was very nice.
Paz is awesome!!! He made our storage rental so quick and easy!!! Thank you Paz!!!
We needed storage and was able to a last minute spot. Location was great and near freeway and 15 minutes from UC Davis. My complain was that we did not get the gate access even after the payment and email confirmation. The staff onsite cannot help until 9:30 am but the support online was great. The app really sucks and it does not first time unless you delete and re-installed the app again which is horrible experience. The gate access finally work after someone manually text/email after 10 am and app work after re-installed.
Paz rocks!I had trouble with the app starting up my rental and he was super helpful! Go here if you need a space. Clean and easy access for sure!
Maria and Paz are fantastic. Always helpful and great customer service
Great space, renting the unit online was easy and smooth, and management has been super helpful!!
James is a phenomenal representative who helped me when I struggled to complete my rental payment online. Very professional and top-notch customer service #James is iconic.
This Location and Their employee James have been wonderful to work with, making our storage process extremely smooth, stress free and easy! We appreciate you and if anyone needs future help with a storage unit ask for James to help you! I promise you will not be disappointed!
My family was in need of a storage. James wqs extremely helpful and friendly. Would recommend anyone to go to James
This was my first time visiting a public storage. The manager James was super helpful and knowledgeable. He was very friendly and professional. He helped me find the perfect size unit to fit my needs. Thanks again!
Thank Alexandria you are excellent. Great service property nice and clean.
Good people. They go out of their way for their customers. Out of all the times I've used public storage. Great experience. Good management. Good people. Thank you
Alexandria was so wonderful and really helped us out. Great place to come and storage your things. Super clean and great environment.
Thank you Alexandria the best help. So sweet
I haven't been with public storage for many years now and I can say that management is superb! James has been excellent as far as his professionalism, courtesy to follow-up and making sure that all of the customers get a resolution if they have any issues. James gets five stars in my book Thank you James for being such a great manager.🌟
Very clean facility. James was a very polite young man, he answered all our questions and made us feel very comfortable. I would definitely recommend this facility.
This property is very clean. The manager James is very nice and helpful. I will use this facility for my storage needs.
My last visit in this public storage location was so stress relieving! I had james help me out , he was very friendly an helpful ! Definitely turned my day around ! I would recommend this location just off his hospitality!
I time I keep getting emails saying I stayed longer at west Sacramento location and I knew I did not I went in the office and talk to the guy and he was calm with me said mr.hawkins let me check into and he did and come to find out it was the system tripping... thank you
I recently visited Public Storage on Capitol Avenue and I have to say they are fantastic. I was helped by a young man named James and he could not have been better. He was kind, compassionate to my situation and incredibly helpful. I look forward to my next interaction with James and will definitely be recommending this storage facility to friends and family in the future. Thank you James for you excellent service!
Property is always clean well lit up at night easy access off and on the freeway the employee James is very polite informative about the units prices and very helpful about the needs of the customers will definitely refer friends and family to rent there
Thank you James we appreciate your help!! Very pleasant experience thanks to you
Exceptional customer service! James was super helpful and answered all my questions. Site was also well taken care of and very clean.
I came in with a bunch of silly questions and the man James that helped me was super patient and super knowledgeable. Glad I chose this location for my storage needs. Thank you, James.
Rosetta, PM has been very helpful and accommodating with all my needs...
Thanks
James is a very polite and helpful person, which is amazing when you've had a hard day.
James was very helpful and knowledgeable.
James was very helpful and professional when it came to helping me find a unit that fit just right for me! he was super kind and had all of the answers to my questions. With out a doubt his customer service was excellent and he made my transaction as smooth as possible!! There should be more people in the world like him!!! Once again thank you for your work James !!
James was so helpful and Nice! It was my first time getting a storage and he put me at ease with how simple the process was! Thanks James!
Property is Super clean looking and the onsite management customer service is excellent
James, , .W. Capitol Public Storage Mgr.
We wish to sincerely express our thanks .
Professional detail information and the extra efforts to resolve issues and definetly above and beyond toward our account needs and support.
Thank you James.
They try and help you decide how big storage you need.
They started me off at a competitive rate, and 4 months later slapped me with a 26% increase in fees. Once they get you in, then they take advantage of the fact that it's going to be such a hassle to move to another location.
James is awesome. I had several questions and concerns about getting a public storage space and James was very professional and explained to me in great detail everything I needed to know about the facility, the storage sizes, and made me feel more comfortable about the safety of my items being stored. I am definitely glad that I chose this place versus the other storage options available.
Manager He's been very helpful Knowledge and Customer care and support. I'm very excited and happy to recommend to anyone including family and friends. Thanks Again for the Amazing and Great service.
My experience with moving here was great, very clean environment and James was so helpful & polite just amazing.
Paz was very friendly,great customer service and very helpful . We appreciate our experience with public storage because of this young gentleman. Thanks again 😁 God bless
Had nice experience with Maria at public storage.She is very nice and I'm sending my friends here
In search of storage units on a Sunday. Luckily we stumbled upon Public Storage W Sac. Nick was on site to help and had us signed up and in a unit within 20 minutes! Customer service like this needs to be recognized. Hopefully with a promotion & raise! Thanks again Nick!
Nick the gentleman that got me into my new unit went above and beyond to help get me in and out as easy and quickly as possible along with a very detailed summary of what I need to know about the facility. Kind, friendly, outgoing and Nick is definitely a great asset to your company. Thank you!
The property manager Nick was really helpful and friendly. Help me a lot with everything that I need. Great service
I wish I could give 0 stars, had a terrible experience here. 2 days into renting out a 10x10 my unit got broken into and tons of items stolen. I am still in the process trying to get compensated, however I do not recommend trusting this storage place. Horrible, horrible, horrible experience.
Been here a month already got my unit broken into and the two next to me were as well the cheap locks there's no alarms the cameras are wouldn't recommend this place for anything
The property manager Nick was helpful in every way that I could ask thank you. Nick. You are doing a wonderful job.
This place was the best part of the moving process. Everything was easy to understand, and Nick was super helpful in explaining everything and helping the move go smoothly. The process at this place just so easy.
I rented a 10 x 15 storage unit and the moving in process was very smooth. Great service and all my questions were answered. Keep up the great service.
We made reservations at the West Capitol location, very friendly employee named Nick gave my dad and I a hand that day. Was very informational and made the process fast and smooth as possible. Excellent service 10/10
Outside outstanding service John is one of the best his asset to your company
Great location and the manager John was very friendly and helpful.
Great property - John is veryhelpful
Naomi was a wonderful lady she explained everything and the whole experience was very pleasent
Naomi was efficient and delivery excellent service, getting me in an out in a short amount of time! Definitely recommend for all your storage needs!
It’s been a pleasure using the West sac location, with John. The place is extremely clean and John, the on-site manager is extremely helpful. Thanks for everything!
Naomi is excellent with customer service and very polite
NAOMI is AWESOME!! She took care of getting my ridiculous price increase reduced back to where it was supposed to be! Thanks Naomi!!
Naomi works at the Public Storage very nice woman very into her job I’ll give her 10 definitely helps customers with what they need and definitely be fair Making decisions and definitely I can say she cleans her job and very respectful and nice
Naomi went the extra mile to get my needs met. Never have I ever been treated so kindly and received this type of service. I’m thankful for Naomi. She is special. And she stopped cleaning a big storage to help me.
Good place to hide your secrets
Our landlord asked us to move out half a month early and we needed a storage unit to place all our stuff. Deneia, Carla and John were all super friendly and helpful.
Denenia provided EXCELLENT service over the phone and in person. Very accommodating and showed me the space before hand to make sure it was what I needed. All round excellent service
Shoutout to John, the facility manager for amazing service! Had to drive to this location after the Davis office was closed and he did everything possible to grant me access to my storage unit at Davis. From troubleshooting the eRental service with me to calling the main Public Storage offices to ensure I got the email I needed for my unit, he was able to get me everything I needed even when I was on a time crunch. 10/10 recommend if you need a storage unit in the area!
Naomi was extremely helpful during the move-in process and the online rental system was easy to use.
Okay John's awesome and the business was great and I enjoyed being a customer
I have rented units at this property before it was Public Storage. I have been in this 30ft unit since 2012. The manager John is fabulous! He went out of his way to make our experience excellent!
John is very helpful. He was able to fix an issue I had without a problem. Easy going guy and nice . You should use this public storage
Long haired store manager was very sweet and very professional. Prices here at unbeatable compared to other storage facilities across California. Would absolutely recommend anyone to rent here.
Location is convenient. John is friendly, knowledgeable, and provides excellent customer service.
Been a renter here for a number of years, prices can’t be beat for California. They have wonderful service, convenient hours, friendly staff and I feel like my storage items are nice and safe here.
Outstanding customer service,went above and beyond his duties ,many thanks n very appreciated..thank u
To: John is a goodanager - clean facility
John was very helpful at getting the most secure option for my storage and getting set up. Convenient location.
I stored with Public Storage for a few years and had a great experience. While I didn’t deal with the staff much during my stay, I did speak with John during my move-out. He was very professional and courteous. I called him after hours with a question and he called me right back with the answer. He made my move-out experience very pleasant and given the opportunity, I would definitely store with this facility again. Thanks John!
Fantastic service. really great manager, very helpful. John is the best
Awesome service. Great public storage at affordable price.
This is a great storage facility. The property is well kept and very clean including the restroom. The property manager John provides excellent customer service. He is very helpful, informative and friendly. He is the reason why we have two storage units at this facility. He has resolved all of our problems with the highest urgency and professionalism. I’ve never met a more caring facility manager than John. Public Storage is very lucky to have John as an employee. I highly recommended this facility.