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Address

3961 W Capitol Ave
West Sacramento, CA 95691

Phone

916-800-1143

916-800-1143

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Phone

916-800-1143

916-800-1143

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    9'x30'
    Online only price
    $ 130/mo
    Online only price
    Parking 9'x30'
    • Uncovered parking
    $ 130/mo $173
    Online only price
    2 unit left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x20'
    Online only price
    $ 246/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 246/mo $327
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • New

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  • Save Impression

    10'x30'
    Online only price
    $ 316/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 316/mo $422
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 363)

May 13, 2023
Google Public Storage Hayden West
I rented a 10 x 15 storage unit and the moving in process was very smooth. Great service and all my questions were answered. Keep up the great service.
May 12, 2023
Google Public Storage Vico Star
We made reservations at the West Capitol location, very friendly employee named Nick gave my dad and I a hand that day. Was very informational and made the process fast and smooth as possible. Excellent service 10/10
April 1, 2023
Google Public Storage Ken Brown
Outside outstanding service John is one of the best his asset to your company
January 23, 2023
Google Public Storage Janeen Ritter
Great location and the manager John was very friendly and helpful.
December 6, 2022
Google Public Storage tarik Parkman
November 13, 2022
Google Public Storage jose vargas
Great property - John is veryhelpful
November 1, 2022
Google Public Storage Michael Gehrke
Naomi was a wonderful lady she explained everything and the whole experience was very pleasent
October 25, 2022
Google Public Storage Anthony Valdivia
Naomi was efficient and delivery excellent service, getting me in an out in a short amount of time! Definitely recommend for all your storage needs!
October 23, 2022
Google Public Storage Auto Aesthetics Auto Detail
It’s been a pleasure using the West sac location, with John. The place is extremely clean and John, the on-site manager is extremely helpful. Thanks for everything!
October 19, 2022
Google Public Storage Shawnee Willis
Naomi is excellent with customer service and very polite
October 12, 2022
Google Public Storage Anthony Rey
Naomi works at the Public Storage very nice woman very into her job I’ll give her 10 definitely helps customers with what they need and definitely be fair Making decisions and definitely I can say she cleans her job and very respectful and nice
October 12, 2022
Google Public Storage Michele Townsend
NAOMI is AWESOME!! She took care of getting my ridiculous price increase reduced back to where it was supposed to be! Thanks Naomi!!
October 3, 2022
Google Public Storage Ali Catches Em All
September 27, 2022
Google Public Storage Bruce Thorfinnson
Naomi went the extra mile to get my needs met. Never have I ever been treated so kindly and received this type of service. I’m thankful for Naomi. She is special. And she stopped cleaning a big storage to help me.
September 9, 2022
Google Public Storage Memphis Parsley
Good place to hide your secrets
August 31, 2022
Google Public Storage Franky Kwan
Our landlord asked us to move out half a month early and we needed a storage unit to place all our stuff. Deneia, Carla and John were all super friendly and helpful.
August 30, 2022
Google Public Storage Toni Adedeji
Denenia provided EXCELLENT service over the phone and in person. Very accommodating and showed me the space before hand to make sure it was what I needed. All round excellent service
August 16, 2022
Google Public Storage Maria Gonzalez
Shoutout to John, the facility manager for amazing service! Had to drive to this location after the Davis office was closed and he did everything possible to grant me access to my storage unit at Davis. From troubleshooting the eRental service with me to calling the main Public Storage offices to ensure I got the email I needed for my unit, he was able to get me everything I needed even when I was on a time crunch. 10/10 recommend if you need a storage unit in the area!
August 2, 2022
Google Public Storage 犬井いぬい(Prisim_Tower)
Naomi was extremely helpful during the move-in process and the online rental system was easy to use.
July 10, 2022
Google Public Storage Paul Glover
Okay John's awesome and the business was great and I enjoyed being a customer
July 9, 2022
Google Public Storage Bridget Bertera
I have rented units at this property before it was Public Storage. I have been in this 30ft unit since 2012. The manager John is fabulous! He went out of his way to make our experience excellent!
June 30, 2022
Google Public Storage Jose Remes
John is very helpful. He was able to fix an issue I had without a problem. Easy going guy and nice . You should use this public storage
June 29, 2022
Google Public Storage Chris falk
June 19, 2022
Google Public Storage Kim
Long haired store manager was very sweet and very professional. Prices here at unbeatable compared to other storage facilities across California. Would absolutely recommend anyone to rent here.
May 21, 2022
Google Public Storage NasarioE
May 20, 2022
Google Public Storage Laura Sheridan
Location is convenient. John is friendly, knowledgeable, and provides excellent customer service.
May 5, 2022
Google Public Storage Adrian Vlad
Been a renter here for a number of years, prices can’t be beat for California. They have wonderful service, convenient hours, friendly staff and I feel like my storage items are nice and safe here.
April 12, 2022
Google Public Storage Terry Chafin
Outstanding customer service,went above and beyond his duties ,many thanks n very appreciated..thank u
April 9, 2022
Google Public Storage John Tomasello, Sr.
To: John is a goodanager - clean facility
April 2, 2022
Google Public Storage Christy Robinett
John was very helpful at getting the most secure option for my storage and getting set up. Convenient location.
April 1, 2022
Google Public Storage Bilal Ahmed
Amazing customer service
March 24, 2022
Google Public Storage Casaundra Endres
I stored with Public Storage for a few years and had a great experience. While I didn’t deal with the staff much during my stay, I did speak with John during my move-out. He was very professional and courteous. I called him after hours with a question and he called me right back with the answer. He made my move-out experience very pleasant and given the opportunity, I would definitely store with this facility again. Thanks John!
March 18, 2022
Google Public Storage Victoria Morales
Awesome facility - John does a great job maintaining the property
February 21, 2022
Google Public Storage Ethan Miguel
Fantastic service. really great manager, very helpful. John is the best
February 14, 2022
Google Public Storage Hamza Vlogs
Awesome service. Great public storage at affordable price.
January 14, 2022
Google Public Storage daniel turner
January 14, 2022
Google Public Storage C R Mendes
John IA always very peasant & is always helpful. I appreciate the level of service we always get here at this location. And I especially appreciate him stopping by our unit to make sure I am safe when by myself. Thank you!
January 9, 2022
Google Public Storage Cindy Hollingsworth
This is a great storage facility. The property is well kept and very clean including the restroom. The property manager John provides excellent customer service. He is very helpful, informative and friendly. He is the reason why we have two storage units at this facility. He has resolved all of our problems with the highest urgency and professionalism. I’ve never met a more caring facility manager than John. Public Storage is very lucky to have John as an employee. I highly recommended this facility.
December 18, 2021
Google Public Storage Yehvonne King
Broke into my storage, stole alot of my stuff. I had a hard time getting reimbursed from the insurance company. 150 storage units broken into? Finally put camera's up. Now I'm noticing the price went up 70.00 without anyone from public storage notifying me. My goodness what next. When I move, I won't be back. Rent at your risk. 😔
December 11, 2021
Google Public Storage Brandon Tyler
Great facility. Clean update great rates. Very professional management
December 5, 2021
Google Public Storage Raephelle Martin
Jonh provided excellent service to me when i tranfered location's.
December 3, 2021
Google Public Storage Hortecia Ramos Esparza
Came in to make my payment and got the chance to meet Jackie she is a great addition to the company. She is very friendly and helpful.
November 13, 2021
Google Public Storage Tamesa Stewart
November 10, 2021
Google Public Storage MARTIN BISHOP
I experienced customer service from NaomiVery And that I was happyWhenWhen sheWhen she departed went out of her way to help me out with my need and made sure everything was okay.She went out of her wayTo make sureEverything was all good with customer service like that is a good asset to your company!!! Makes me want
October 11, 2021
Google Public Storage D Run
October 9, 2021
Google Public Storage piece of mind
October 7, 2021
Google Public Storage Florencia Pacheco
Awesome job in fixing up lot fret service
October 2, 2021
Google Public Storage Daniel Martinez
Great facility - John is doing a great job - super friendly environment
October 1, 2021
Google Public Storage Alan Osterstock
Good facility - 100 % satisfied on service I received from John
September 28, 2021
Google Public Storage Brittany Ezell
So happy I moved to this location. The manager John is absolutely amazing. He is very nice and professional. Ever time I needed assistance we was right there to help. I will definitely be staying here as long as he is.
August 25, 2021
Google Public Storage Google User
It’s a satisfying experience at this property. Property manager John helped me a lot! Will recommend everyone if they ever need a self-storage.
August 15, 2021
Google Public Storage Carl Rubalcava
Nice clean and very respectable
August 5, 2021
Google Public Storage Dark Wolf
They are so understanding with any situation that comes your way. Keep open communication with them and they will make sure you keep your storage. Hours of gate operation are 6am to 9pm. Grace period before incurred late fees is the 14th of the month its due
August 1, 2021
Google Public Storage Christina Willard
John was AMAZING!! He answered all of my questions and was super helpful.
July 23, 2021
Google Public Storage Dennis King
At this facility on west capital ave I have to say is very clean including the rest room" also the person you employ, I have come to know as John has been a great help and should be considered an asset to self storage he surely has your best interest in mind! Dennis King!
July 22, 2021
Google Public Storage Thomas Dempsey
Only needed a spot for about 3 months. Nice enough place, clean, and the staff seem to care. Beyond that the site manager John is AWESOME!! He always goes above and beyond for people. A genuinely nice guy who works hard to get you what you need. Will be back when I need more storage space.
July 19, 2021
Google Public Storage Ethan Hudgins03
Well maintained property = John does a great job - very friendly guy - highly recommend this place
July 15, 2021
Google Public Storage Terry Chafin
Clean facility and great manager John
June 2, 2021
Google Public Storage Charles Yoo
Great storage! It's clean, has good security, and clear pricing. The manager, John, is very helpful and friendly as well.
June 1, 2021
Google Public Storage Mike Howard
Parked our campervan here for 3 months while were in Mexico, and the whole experience couldn't have been smoother. From the online reservation and emailing the gate code, to the auto pay, and the easy checkout when we left. Thanks John for the great stay!
June 1, 2021
Google Public Storage Scott Lee roberts
Bad
May 29, 2021
Google Public Storage Jaimemarie Sedlacek
I can't say enough good things about this place. Great location, super easy access, best prices around. Its clean and very quiet even though its near the freeway. John has excellent customer service and is very friendly and hospitable. I definitely recommend this place, can't beat it.
May 29, 2021
Google Public Storage Marco Ortiz
May 22, 2021
Google Public Storage Cesar Rodri
Awesome friendly and very nice always helpful
April 22, 2021
Google Public Storage Juanita Evans
The staff was friendly and was nice to have them on property when we had our key break in the lock. Additionally, when my code didn’t work, I called number listed on gate. She took care of it immediately and I was able to get access. It was a one month stay but all good experiences.
April 12, 2021
Google Public Storage Rox Mark
After searching for a parking space to rent without success my husband and I had the pleasure to be assisted by John who is a manager at this store. His help went above and beyond excellent customer service. He gave us options and helped us find the best spot for our vehicle. Couldn't be happier. Thank you so much for your help John!
April 12, 2021
Google Public Storage Imelda Ramos
John was a great help with my move in - highly recommend this facility
March 24, 2021
Google Public Storage Kendall Ardito
John is a wonderful on site manager! He is very helpful and solution oriented! I highly recommend this property!
March 19, 2021
Google Public Storage Rafael Benito
Nice facility - friendly manager
March 19, 2021
Google Public Storage Stephanie Kalinowski
I’ve been a customer for Public Storage for a very long time and this is my favorite location. The manager John is someone my children and I look forward to saying hi to every time we come by. He’s very friendly and professional. One time he had a bunch of candy and stickers that he gave to my kids so now they’ll go ask if they can go “see the guy with the long hair to get more stickers!” I feel that our storage unit is very safe and clean. My precious unit had a bug issue whereas here we do not. I definitely recommend this location :)
March 8, 2021
Google Public Storage Janeen Ritter
Clean property. I've never had any issues. John provides great customer service!
March 1, 2021
Google Public Storage Julie Campbell
great service great insite very comfortable john was a great guy and extremely helpfull
February 24, 2021
Google Public Storage SerinaM Featherston
February 21, 2021
Google Public Storage Aaron Walburg
Very easy to deal with storage place. Helpful, courteous, convenient. Never once any issues. Just be sure to monitor the prices. They will increase the rates at least once a year beyond what new accounts are paying. They will keep the rates as they were, or near where they were, if you are proactive and communicate displeasure with rate increases.
February 17, 2021
Google Public Storage Michelle Fehrman
Don't recommend keeping your belongings here. Worst customer service when it came to getting my storage unit broken into along with 9 other units. I wasn't even informed that the burglary happened. I had to go and find out myself by one of their locks being on my storage. Then I filed a claim with their insurance that I paid for and still haven't been paid our for my stuff and it's 5 months later. The insurance company is a joke, they will do everything in their power to not pay you. Didn't even attempt to pull my police report after several months I had to go do it all myself. What a joke of a company!
February 4, 2021
Google Public Storage Taddy James
February 2, 2021
Google Public Storage Kevin Pascual
January 22, 2021
Google Public Storage Aura Bar
catly was very nice and helpful and took the time to go through and explain everything. all the staff i have talked to are polite and friendly!
January 7, 2021
Google Public Storage Truck Fit
***DO NOT RENT HERE***DO NOT RENT HERE The manger called today to inform me that my storage was one of fifteen that were burglarized. Management has no empathy or level of importance in dealing with this matter. At 3pm Cathy said she has not checked the cameras which means more than likely no police report. Like a robot on auto pilot she asked me to come down and fill out insurance claims. Insurance does not replace sentimental property. Looking at reviews this is the second or third time in the last 90 days that thieves have been on a shopping spree with no time limit hitting at least 10-15 units each time and stealing whole vehicles. If you rent here you will eventually be a victim. DO NOT RENT HERE***DO NOT RENT HERE***
January 3, 2021
Google Public Storage Yvett “THE 1ST LADY” Lester
Clean environment and friendly help
December 29, 2020
Google Public Storage Duane Leverenz
On site attendant that I have seen a few times which is good. The fences all look secure and we have had no trouble with our storage unit.
December 23, 2020
Google Public Storage Jose Luis Zavala
I got 1 unit and thee parking spaces And I just got a truck stolen and I hear there is a lot unit robed just today I so another one so sad for the great location but is time to move...
November 28, 2020
Google Public Storage Bill Hahn
There has been an ongoing theft issue for months at this location. In speaking with West Sac PD they confirm the few cameras they do have are all but worthless. They also confirmed after my theft loss that this is 1) a storage facility with horrible security in place and 2) have had numerous break-ins and theft of entire unit contents. I was STRONGLY advised to get my property out and find a different location. My incident happened in early November, it took over 48 hours for them to notify me. Another tenant who had just discovered his unit broken in to was not even given the courtesy of a notification call. In all 12 units were hit in my particular incident. The perpetrators evidently had the entire evening to go through all the units they wished. This is one of many break-ins that have happened this year and NOTHING has been done to mitigate the issue. In fact, I was on location last week and the front security gate is still inoperable. Additionally, I've received different answers to basic questions such as, when did this occur? The on location staff is less than helpful and trying to reach the actual property manger has been met with no reply/no call back. Use at your own risk as this information I've provided is public record and can be confirmed by W.Sac PD. I'm now tasked with answering the detectives questions, obtaining a police report (their insurance require you to do the work), and filling out a lot of insurance paperwork. This was a HUGE mistake on my part to give them my business, hopefully you won't make the same mistake. Very unfortunate experience that is not made easier in any way by the management. Regretful.
November 20, 2020
Google Public Storage Roberta Hewitt
Cheapest in town
November 11, 2020
Google Public Storage Carol Huggins
Cathy was very polite and helpful
October 29, 2020
Google Public Storage redmancali01
October 27, 2020
Google Public Storage Quincy Cintron
Highly recommend this location. The property is well maintained and the staff is extremely friendly and helpful. Josie was a charm with assisting me with my online account as well! Quick access from the freeway is also a huge PLUS!
October 26, 2020
Google Public Storage Tina Keene
Josie is always so helpful. My door was stuck today and she helped me maneuver my things to help get it unstuck.
October 25, 2020
Google Public Storage C Williams
Excellent service.
October 24, 2020
Google Public Storage Mike Taybi
I cleaned out the storage unit on the 5th.  Two days after my credit card was charged for the whole month.  I called the corporate office on 09/07/2020 requesting some refund. They said a prorated refund should come from the location. The location attendant suggested I call a manager claiming they do not have my credit card information on location to issue a refund.  I tried to call the manager (Mr. Cody) a couple of times but his mailbox was full as of 09/08/2020.  I prorated my five days using the storage, and requested a charge back for the balance via my credit card company.  My credit card company gave me a conditional prorated refund giving the merchant (Public Storage) two months to respond.  A month later I got a letter from a collection agency.  Not a fan of the service. I am giving them two stars as they provided a secure storage. Thank you for reading.
October 19, 2020
Google Public Storage Deborah Cannon
Josie is awesome. Very friendly and top customer service. She helped us and showed true concern for our situation. Thank you for having good people like Josie as part of your team in West Sacramento.
October 18, 2020
Google Public Storage joe pardo
Great service Josie, you were professional, efficient and made my rental application easy and pleasurable. Again thank you
October 1, 2020
Google Public Storage Jerry Njay
My tools were stolen and all the staff is extremely rude. They have no consideration for peoples belongings. This is not a safe place and they will not help in any situation
September 12, 2020
Google Public Storage Mark S
Great customer service and a friendly atmosphere.
August 1, 2020
Google Public Storage Sophia Garcia
The young lady in the office at the facility was very pleasant . I need boxes and supplies for my move she recommended what I should use I took her advise and it made my move a lot easier ! She had offered a storage in case I didn’t have enough room in my new apartment. Which I most likely with need, I don’t remember the spelling of her name but I believe it was spelt Anjelica! Thank you for your time and patience with me!
July 28, 2020
Google Public Storage Yanet C
I went in to this property to ask about prices for a future rental. Marcos was really helpful and provided me with all the information I needed. Great customer service I’ll definitely be back. Highly recommend.
July 27, 2020
Google Public Storage Michelle Shuford
Cathy was a great help my move in.
July 27, 2020
Google Public Storage J Ocean
My space is A045, and I've been VERY PLEASED with the courtesy, exceptional professionalism and timely assistance as needed. I feel very blessed to have known the manager whose name was Jessica. She worked above and beyond the Call of Duty. Currently a new assistant has taken over name Angelica. She too is extraordinary, compassionate, and more than willing to assist at any issue that arises. I feel very confident in knowing that my personal items in storage are under such exceptional management. That is the reason I chose Public Storage and find this company and their employees the reason everyone should do business at this location. MB
June 9, 2020
Google Public Storage Lori Ubrick
Be very careful management will get personally involved with your partner to the point that the have over stepped vendor/ customer relations. Hopefully they dont throw your stuff away when your partner lies to them and then leaves all your belongings out in the aisle for a free for all. I hope they try to get ahold of you so you dont have to loose everything like I had to.
June 5, 2020
Google Public Storage Anthony Baza
May 21, 2020
Google Public Storage kenneth Anderson
Clean cut Movers
May 19, 2020
Google Public Storage Guthrie J. Conley (Jason)
April 28, 2020
Google Public Storage cherie Street
March 31, 2020
Google Public Storage Shivwani Singh
Jessica & Melanie have been providing excellent customer service since day 1. They are friendly and understanding. They know how to treat their customers and have knowledge of what true customer service is. The environment of this location is very peaceful, no messy or scared feeling of leaving my valuables locked up here. Pricing is inexpensive and reasonable as well, definitely recommend renting a space here at Public Storage!
March 14, 2020
Google Public Storage Timmywoo Acuna
Makayla is very nice person and very helpfuly thank u for ur service
March 3, 2020
Google Public Storage ceilo resar
Great job makayla!!! Thank you for everything you did great.... I felt very comfortable and have no bad news
February 26, 2020
Google Public Storage Subie Ninetyeight
Jessica and Makayla helped my moving process go very easy and smooth. great service and saved me tons of money. I highely recommend , sharing with friends and family!
February 16, 2020
Google Public Storage Jimmie “Kinjudo” Azevedo
January 16, 2020
Google Public Storage Dom Olivterz
Jessica service is exceptional help us out with $1 deal
January 8, 2020
Google Public Storage RE Farms
Jessica is the best. She is very polite and helpful with any questions we may have.
January 6, 2020
Google Public Storage Linda Ochipinti
Very nice manager, easy paperwork,
December 29, 2019
Google Public Storage Jeremy Trowbridge
Jessica was an awesomely attentive lady,in helping me with getting my storage needs handled. Thanks for your help. No problems, great place to store your stuff.
December 18, 2019
Google Public Storage Raul Campos
Jessica makayla greatvservice
December 4, 2019
Google Public Storage Divinity Rodriguez
Jessica was very helpful and made sure everything we were bringing would fit into the storage unit and showed us the units so we could choose what works best for us I highly recommend coming here their friendly and have great customer service.
December 2, 2019
Google Public Storage marvin brown
Jessica has great customer service. She is a pleasure
November 9, 2019
Google Public Storage angel singh
November 9, 2019
Google Public Storage Courtney Pond
Bug free.
November 5, 2019
Google Public Storage Ana Maria Campos
This is my first storage that I have ever got in my life as a adult and on my own. I just wanna say thank you to Cathy and Jessica these lady where so amazing. I moved from my first apartment and I was a little sad and they made me feel welcome as I entered the door. I would definitely recommend this Public Storage location (West Sacramento)to all my friends and family member. Just wanna as thank you again, to Cathy and Jessica you lady are truly appreciated and the best customer service I have ever experienced. All smiles. 😉❤️🙏🏽😃
October 23, 2019
Google Public Storage Dwayne S
Merle was great, super helpful, and knowledgeable. Would rent again
October 23, 2019
Google Public Storage B
Merle went above and beyond in assisting with our storage unit and overall great service, would recommend to anyone wanting a unit!
October 21, 2019
Google Public Storage Navitesh Kumar
Kathy was really helpful by suggesting me what size to get the storage for the amount of things I had. He gave me the best customer Service experience.
October 18, 2019
Google Public Storage Dar&Kelly Aberman
Good place nice people no bugs enough said
October 16, 2019
Google Public Storage Extremely blessed
Sarah was amazing and helpful
October 15, 2019
Google Public Storage carolyn R.
Okay priced a bit high.
October 13, 2019
Google Public Storage Jimmy Phipps
Jessica is very helpful. Answering all my questions. She is very kind and pleasant. I would recommend Public Storage.
October 11, 2019
Google Public Storage Mark Meeks
Great manger and great evierment
October 11, 2019
Google Public Storage Daniel Smith
Great manager Jessica' clean evierment love the storage and the price keep up ur hard work Jessica
September 25, 2019
Google Public Storage Kristy Kilfoyl
Very pleased with the service both Jessica and Elizabeth provided. They made sure to confirm my reservation and when I needed to adjust my reservation time they did it easily and pleasantly. When I arrived they were ready with a smile. The online price I had found was what they honored and I was extremely happy with the awesome rates. I didn't realize I had to have a specific lock for the unit but Jessica made sure to accommodate me in getting the correct lock. I highly recommend this storage facility
September 20, 2019
Google Public Storage Ikea Walker
Jessica was AMAZING and very accommodating. Great customer service at this location! I would recommend this location to anyone looking for storage long term or short term
September 13, 2019
Google Public Storage Maria
Jessica property manger has really great service, very helpful in all and friendly!
September 9, 2019
Google Public Storage Rodney Bell Jr
Merlinda was the sweetest representative. We became best friends immediately lol
August 25, 2019
Google Public Storage Jojo Ondago
August 21, 2019
Google Public Storage fake one
Susan is very nice and helpful. This is a good storage facility and they really think about your needs from your end.
August 21, 2019
Google Public Storage Denise Barragan-Herrera
Just recently rented out a storage unit at this location and Susan miller was such a great help! She explained everything so well to me being it was my first time renting a unit like this and she went beyond the extra mile to make sure I found what I was looking for.
August 21, 2019
Google Public Storage Aubrey Thompson
Great customer service. Susan was fast and efficient.
August 16, 2019
Google Public Storage dajemu infin
August 13, 2019
Google Public Storage K Gonz
Very professional and courteous check in / follow up service from Jessica and Jazmin. Easy access to a very clean unit.
August 13, 2019
Google Public Storage Sonia Jennifer
Just rented out a storage unit from this location. Jessica and Jasmine made sure our experience was comfortable and smooth. Highly recommend.
August 12, 2019
Google Public Storage Richard Harder
Grounds are clean, Jessica the on site manager is the best and very helpful!
August 3, 2019
Google Public Storage Jiahao Wang
Helpful and quick.
July 12, 2019
Google Public Storage Todd Celano
Excellent customer service
July 12, 2019
Google Public Storage Jade Rodriguez
I went in to this location today and the staff is amazing it’s so hard to find people who enjoy their jobs these days 😇😇😇
July 8, 2019
Google Public Storage Junior Rodriguez
My family has been using this public storage facility for a while now and we are loving it. The facility has a drive in accces which is super convinient to drive through and drive out for quick drop offs and pick ups, it's nice and clean, on site faculty provides great service never had any problems, we would strongly recommend this storage facility.
July 5, 2019
Google Public Storage mango locs
Went into public storage today looking for prices for a possible future rental. I was extremely satisfied with the services I received today. Jessica is a very helpful, nice person and surpassed my expectations I had going into today’s hunt.
July 5, 2019
Google Public Storage Some Guy
Great service, helpful staff and i would recommend this place to anyone 10/10
June 23, 2019
Google Public Storage Nick A
Got the job done, nice wide lanes.
June 12, 2019
Google Public Storage Sebastian Lori
Excellent customer service! Very helpful staff . The drive up units are very accessible and have their own lighting inside.
June 10, 2019
Public Storage Sandra Green Whipple
I want to know , what if I don't need the unit for the whole month do I get refund or does it get pro rated
June 10, 2019
Google Public Storage Steph Mcleran
I have had my storage here for several months.Jessica the Property manager is awesome and very helpful.She went out of her way to help me when I lost my storage key so I could access my camping equipment for our planned family reunion camping trip.She is always professional and friendly.I feel safe storing my stuff at this location.
June 3, 2019
Google Public Storage Manny Rodriguez Magic
Great experience on finding the perfect size storage and the service was outstanding Jessica the manager very helpful very recommended
June 1, 2019
Google Public Storage Trinidad Chavez
Buenos precios y buen servicio al cliente. Los recomiendo!
May 28, 2019
Google Public Storage Peggy Perrigo
To exspensive
May 8, 2019
Google Public Storage Marsha Bertagna
I always say be kind to others, because you never know what they may be going through ! And after a crazy stressed out week .. today, I was able to experience that at " Public Storage " on West Capitol Ave, in West Sacramento, Ca From " Merlinda " she was on point....going that extra step helping me ... with their computers temporarily down, she answered all my questions and made sure I recieved a recipient just in case she couldn't email it to me. I left with a smile...which I don't seem to do enough after becoming a recent widow! Thank you for the smile !
May 4, 2019
Google Public Storage Samiel Calixte
The service here is great. Brittny, the manager here, was extremely helpful and a very good communicator. Really glad I came here
May 1, 2019
Google Public Storage Lonnie Blevins
Merlinda lots of help I recomend this property for storing your stuff
May 1, 2019
Google Public Storage THE COME BACK
The lady merlinda in the front office was very nice and helpful. I recommend this storage to friends and family
April 8, 2019
Google Public Storage raymond padron
Merlinda was great and super helpful.
April 8, 2019
Google Public Storage mytking King
Merlinda was wonderful today she was amazing with her assistance and customer service. Im going recommend this storage facility to all my friends and family .
April 6, 2019
Google Public Storage Obey 23
Jessica at 3961 w cap ps has great customer service skills and was very helpful and thorough about the information provided to rent my unit and also have reasonable prices 👍
April 4, 2019
Google Public Storage Mary Pilcher
March 31, 2019
Google Public Storage Angie Jones
March 13, 2019
Google Public Storage Hemant Prasad
As a Business Owner and a customer I have a storage space at this location. Jessica the Manager at this particular location is very Professional and Always very prompt at anything that I have requested. The Storage Facility is very clean and Professionally Managed by Jessica. I would like to very highly recommend that anyone looking for a storage space whether it be a small unit, medium or Large unit speak with Jessica at this Location . I can guarantee you that your experience will be very pleasant and she will accommodate you accordingly with the best possible Unit for your Need! Give her a Call Today!!!
March 4, 2019
Google Public Storage Deborah Lopez
March 3, 2019
Google Public Storage Shannon Nicolie
Jessica is the best
February 15, 2019
Google Public Storage Jorge Rivas
Excelent customer service.
February 2, 2019
Google Public Storage Jason Walker
Very helpful and nice .
January 31, 2019
Google Public Storage Warren Norris
Jessica and Nicki is very good service .
January 29, 2019
Google Public Storage Gabriel Delatorre
Merlinda is excelent in customers service she help us our stiotage need. I recommend public storage to my family and friend
January 29, 2019
Google Public Storage William Spearman
Greater place I would like thank Merlinda for her help need more people like you
January 29, 2019
Google Public Storage Sharon Kendricks
My friend William Spearman is very happy with Melinda she treated us great I give her 5 stars
January 29, 2019
Google Public Storage Pride N Purpose
Merlinda was excellent with helping us pick our unit and great customer service, I will refer this facility to family and friends
January 24, 2019
Google Public Storage Nataly citlalli
January 14, 2019
Google Public Storage Beatriz Rodrguez
December 30, 2018
Google Public Storage Donna Bragg
This location is very friendly and Jessica is professional as well. Clean huge property with wonderful security. Thanks for everything.
December 6, 2018
Google Public Storage Ruth Gonzales
Jessica is the bomb, great attitude after havunga long day of woeking she made the process enjoyable..
December 4, 2018
Google Public Storage Sky
Great customer service
November 16, 2018
Google Public Storage Caitlin Hines
Jessica was awesome. Friendly, fast and honest. Recommend.
November 11, 2018
Google Public Storage Douglas Johnston
The manager Jessica was very nice and help. She stayed late to help me with my schedule due to working the same hours.
October 30, 2018
Google Public Storage Celia M
Jessica was who assisted me in getting my storage today she was very nice awesome customer service make sure I understood everything clearly and she explained everything really well thank you
October 6, 2018
Google Public Storage Eli Traylor
Jeseica has good customer service!
October 3, 2018
Google Public Storage fiqcha leda
Excellent help and customer service
October 3, 2018
Google Public Storage Dylan Grant
Customer Service is Excellent! Jessica is Very Helpful, Knowledgeable & Friendly!
September 22, 2018
Google Public Storage Beatriz Willgohs
Great location, easy access, unbeatable prices and Sara was extremely helpful. Excellent customer service
September 18, 2018
Google Public Storage Jodilee Reid
Jessica was a great help. She was very professional and extremely knowledgeable. She was able to help me upgrade to a larger unit when I needed to go larger.
September 12, 2018
Google Public Storage Vannessa Romero
Awesome customer service very helpful, knowledgeable and personable.
August 31, 2018
Google Public Storage Gregory Edwards
Average
August 20, 2018
Google Public Storage Hilda Mari
August 12, 2018
Google Public Storage Rodrigo Almanza
Coming to Public Storage was a great experience thanks to our very sweet and caring friend Merlinda. She was really helpful and her customer service was exceptional. I will recommend anyone looking for a storage space to come to this location, to all my colleagues from UC Davis and anyone else.
August 12, 2018
Google Public Storage Imran Khan
Merlinda provided great customer service and was exceptional in helping all of us. She was calm during the whole interaction even with us asking 100 questions. She answered all of our questions. She also gave a small tour of the lot and told us the differences in each of the storage units. I would recommended this Public Storage in West Sacramento over any other location. I’m a student from UC Davis and I don’t mind making the drive to come here. Merlinda made my experience special. If I could give 10 Stars, I would. Thank you Merlinda!
August 12, 2018
Google Public Storage PROST Mathias
Merlinda was so helpful and help me to find a unit very quickly. Service is very good. I do recommend to use that storage
August 12, 2018
Google Public Storage Outrage !
I had a great experience at Public Storage in West Sac. Merlinda provided great customer service making me feel welcomed and happy to rent a storage unit. I will definitely recommend this place to my friends at UC Davis! :)
August 11, 2018
Google Public Storage Jared McFerrin
Tessa took care of me, water, shade from the heat as I waited for my ride. Goid conversation.
August 2, 2018
Google Public Storage Michelle Ortiz
Merlinda helped us to find a unit quickly and efficiently. I recommend this location because the customer service is excellent.
August 2, 2018
Google Public Storage Regelyn Ragadi
Excellent service! Merlinda took great care of us. Will definitely come back for my moving needs! Highly recommend to my family and friends!
July 20, 2018
Google Public Storage V Sharma
Great facility. Jessica is awesome. She made the whole process very easy. She is very customer centric. Great experience!
July 16, 2018
Google Public Storage Coleen Ireland
When I initially rented in Feb 2017, My experience was: Clean, secure, with friendly staff. Initial upfront costs higher than quoted on phone. Just be aware that you will have to get one of their padlocks & $11.00 per month insurance is strongly suggested by manager. Monthly rate increases within months of putting stuff in storage. (all red flags for the coming experience)NOW FOR THE MOVE OUT SHOCK AND AGGREVATION, JULY 2018. In May 2018, while paying my monthly bill, in preparation of moving out my items in storage, I went into the office and was told that, since I moved in on the 10th of the month, I had until the 13th of whatever month I decided to move before a bill for the month would be incurred. I organized my move around that information and had my help lined up for July 10th, the day of the month that I moved in. Coincidently, Public Storage sent me the July bill for an increase of $50.00 per month making the total $263.00. I immediately called and advised that I would be moving my things out by the 10th. I was told that I would be charged for the total monthly amount including the $50. increase as well as a late fee If I didn't pay by the 13th of the month, the complete total "no retroactive credit allowed anymore." Company policy changed and I was told that the change happened the previous October 2017 and the Company policy says it doesn't have to give any warning either. I Must payor get sent to collections. but a request for consideration would be sent in to the district manager." When I arrived on the 10th, the woman at the counter was new to me. Not very nice and started the hard core collection lecture with me. Tried to get me to pay before I could get my stuff. Fortunately for me, I had my own padlock and not one of the Public Storage locks and reminded her that I had until the 13th to pay. Currently I was not late and ended the conversation. I was able to get all of my items but I am now dealing with the collection people. I have no doubt that I would have been locked out and my personal items would have been held hostage for the total of 30 days whether or not I used them. I plan TO CONTACT SOME CONSUMER PROTECTION AGENCIES AS WELL AS BBB. I STRONGLY RECOMMEND UTILIZING ANOTHER STORAGE COMPANY BUT BE SURE THEY DON'T HAVE A CLAUSE THAT SAYS THEY CAN ALTER CONTRACTS WITHOUT WARNING AS WAS THE CASE HERE WITH PUBLIC STORAGE. Moving is difficult enough folks....good luck!
July 16, 2018
Google Public Storage Kathleen Eccles
Jessica is the best!
July 11, 2018
Google Public Storage Lolo Francis
I have had Public Storage units at various locations in the past - even this one, actually - but my experience at the West Sac location this time around has been above & beyond superb, and it's only been a few days! Jessica is warm, friendly, knowledgeable, and thorough. Did you know that you can have packages delivered to your storage unit??? I didn't, until I did my walk-through with Jessica. I had a massive shipment (two pallets) delivered there today. It was SO easy, and I am beyond grateful not to have to figure out how to get it from my home to storage. It feels weird to be this enthusiastic about a storage facility, but this has truly been a fantastic experience thus far. I'm looking forward to continued ease & convenience, plus friendly & knowledgeable service, for as long as I have a unit here!
July 5, 2018
Google Public Storage patrick buma
Nice otside storage. Easy to load and unload any of your stuff
May 8, 2018
Google Public Storage Ernie Facio, Jr
I went to pay my storage in and was greeted by Maggie. She was very helpful and discussed the advance payment process and how she or I could set this up in a matter of minutes. Maggie also provided me a list of items available to purchase, if needed. Very customer friendly and pleasant demeanor.
May 2, 2018
Google Public Storage Ginger Devaney
Great price on a clean storage unit! Chan was very friendly and so helpful! Thank you, Chan!
April 29, 2018
Google Public Storage Elena Cartmill
Maggie was very helpful and curious. Overall it was a very pleasant experience.
April 26, 2018
Google Public Storage Jeremy Taylor
April 25, 2018
Google Public Storage K’tana Jones
The people who have worked here are ride they have had 4 different people wprking...i wouldnt rent a storage space from.here at allll....
March 23, 2018
Google Public Storage stephan telm
Maggie was very helpful with a payment and lock cut issue. Thank you.
March 16, 2018
Google Public Storage John Carson
Maggie went out of her way to accommodate all my storage needs late on a Friday afternoon. Great customer service beyond my expectations
March 13, 2018
Google Public Storage Joseph Sangervasi
went here to find cheap storage. also found that merlinda was very helpful and nice
March 7, 2018
Google Public Storage Diana Douglas
Maggie great
March 7, 2018
Google Public Storage Mr. SinneR
March 6, 2018
Google Public Storage Brenda yarbrough
Great customer service!
February 26, 2018
Google Public Storage Beth McGovern
Jessica was so helpful, friendly and efficient when we went in to rent a space. Shortly after that, there were a couple of glitches with the account which she stayed on top of, quickly rectified and called me to keep me informed every step of the way. She was amazing and made sure everything went smoothly. The service she provided was truly exceptional. Thank you Jessica!
February 24, 2018
Google Public Storage Dimitris Evans
Maggie help me save a lot of money. 🎊💙🎉
February 24, 2018
Google Public Storage Nathaniel Meier
Great customer service
February 12, 2018
Google Public Storage Milly Mil
Best place in West Sacramento to keep your stuff
February 7, 2018
Google Public Storage Consulting With Spirit
Met Maggie at the West Sacramento property today. She was extremely helpful with a few questions and things we needed answered. Thank you so much!
January 26, 2018
Google Public Storage Junior Lira
Misty is so helpful
January 25, 2018
Google Public Storage Rudy Makhmour
Great customer service
January 20, 2018
Google Public Storage Dana Harris
December 3, 2017
Google Public Storage Tina
Misty has been great with her customer service straight to the point and cover all the questions i asked.
November 10, 2017
Google Public Storage Corey Smith
Misty goes beyond with her customer service. There should be more workers like her thank you for giving us discount on boxes that helped us with the moves. Come see Misty she gives good service and discounts 😀
October 15, 2017
Google Public Storage Jennifer Heath
September 11, 2017
Google Public Storage Brian Mays
Awesome customer service at this facility! Misty is the best, so very helpful and pleasant too!!
September 7, 2017
Google Public Storage Devin Jacobsen
Expect to pay much more than their advertised price once they tack on taxes and insurance and make you buy a lock from them. My unit smells like rats.
August 24, 2017
Google Public Storage Ric Carrie Rodrigues
Very friendly
August 15, 2017
Google Public Storage Skye Franklin
Misty is super friendly and very warm and welcoming works her butt off lol One of the great ones left 😊
July 16, 2017
Google Public Storage maryjane sainz
Misty was awesome she helped me out allot
June 15, 2017
Google Public Storage Joe Zhang
June 15, 2017
Google Public Storage Audrey Olzak
Quick and easy and very friendly service!
June 14, 2017
Google Public Storage Officebiz 509
The location is good, staff was knowledgeable and friendly, price was fair, just didn't like having to buy "their" lock for $20...
May 13, 2017
Google Public Storage Angelika Villapando
Great!
May 13, 2017
Google Public Storage Angela Mendoza
May 11, 2017
Google Public Storage Kellan Wang
Miss Misty, she's friendly, efficient and courteous. Reccomended.
April 30, 2017
Google Public Storage Shiba McDowell
Great staff! Well-informed and polite! Keep it up!
April 28, 2017
Google Public Storage Yuer Wang
Great service and place to put my stuff
April 19, 2017
Google Public Storage Valerie Irvine-Karinen
Misty is amazing! Seriously the best employee you guys could ever find. So helpful and informed!!! Thank you Misty!
April 3, 2017
Google Public Storage savanna Lopez
I Had a great experience the short girl with long hair help me out allot with all my questions an concerns She was very professional and courteous I will be referring friends and family members to this storage location
March 31, 2017
Google Public Storage Lupe Perez-Samaniego
Great customer service, quick & easy!
March 30, 2017
Google Public Storage berta
Worst storage facility I have ever used! Was there for 2+ years and my rent went up twice. We had wolf spiders, large roaches, and mice...lots of mice. I tried contacting the manger for help in handling this situation and never received a return call. P.s. when I moved out I found 3 dead move in my unit.
March 20, 2017
Google Public Storage Miguel Diaz
Great service by misty
March 10, 2017
Google Public Storage Mark Warner
Great location, awesome customer service by misty
February 28, 2017
Google Public Storage Ryan Hunter
Misty (manager), Amazing customer service and helped us get aquainted with the area. Provided a great space for our needs, and made sure we were happy before we left! Highly recomended!
February 28, 2017
Google Public Storage Maximillian Jung
Check in was very efficent and the price was right. A+++ Thank you for your excellent customer service, Misty. We are very happy customers.
February 3, 2017
Google Public Storage Hans Peter
Great location with a variety of options in a secure compound. I bought a quality lock and insurance from them for a very reasonable price. Their current move-in special made it perfect for me, as I only need a month to store my things.
February 2, 2017
Google Public Storage Michael ayalew
January 28, 2017
Google Public Storage Aljuria Muhammad
I like the service
January 13, 2017
Google Public Storage automatic_writing666 666
A+ Great service. Misty was very helpfull.
December 19, 2016
Google Public Storage Hey it’s Ashley A
Thank you misty for your excellent service anytime I've called or needed help !
December 13, 2016
Google Public Storage Andrey Palko
This place is nice and storage units are clean. Very peaceful and quiet location. Misty is very helpful. Highly recommend.
December 11, 2016
Google Public Storage NOR ORE
very quite easy to exit
December 11, 2016
Google Public Storage Tonya McGuire
Misty is one of the nicest and most helpful people I've ever met!
December 11, 2016
Google Public Storage Erick T
Thank you very much Misty for all your help. We really appreciate it :)
December 8, 2016
Google Public Storage Eric C
Local and decently priced
December 3, 2016
Google Public Storage Valencia Medina
November 22, 2016
Google Public Storage Jill Stone
October 23, 2016
Google Public Storage Melissa Perez
I am so grateful! through the stress of a move and last minute catastrophes, Bill at public storage was a ray of helpful sunshine and a joy to be around!! great move in price and friendly service even when he was just getting ready to close up when I flew in the parking lot. I will be recommending public storage to the anyone moving or needing extra space to store. cheers to bill!! -Melissa
October 23, 2016
Google Public Storage Anthony Murti
October 22, 2016
Google Public Storage Glen Thomas
October 16, 2016
Google Public Storage Angi
Public Storage on West Capitol is the BEST, very convenient, located close to i80, impressed with the property & staff, Bill helped us find the perfect space, highly recommend, very knowledgeable and polite. Really happy with the unit and the price very competitive.
October 1, 2016
Google Public Storage Vanessa Wilson
Great place I loved it
September 28, 2016
Google Public Storage Krystal Wike
Great service
September 25, 2016
Google Public Storage Carlos Diaz
Because Bill explained everything very clearly and was very helpful
September 21, 2016
Google Public Storage S. Urke
Called to ask about pricing and hours available. Misty was so helpful. Recommended a large storage unit for a way better price then self storage! It helped that she was so nice and patiently answered all my annoying questions!!
September 20, 2016
Google Public Storage Rick Bowles
September 12, 2016
Google Public Storage Diana Alvarez
Bill, 100% satisfactory
September 11, 2016
Google Public Storage Michael Yoder
Easy storage, great customer service!
September 11, 2016
Google Public Storage Ray Mondja
A great place to play my sax... And tons of dancing girls!
August 8, 2016
Google Public Storage James Espiritu
Accommodated me on short notice, excellent customer service
August 7, 2016
Google Public Storage Fernanda Bononi
Bill was really nice and helpful. Made it easy even on a Sunday morning.
August 1, 2016
Google Public Storage Lingding Xu
July 15, 2016
Google Public Storage Vahan Demehri
Made the process very simple! Thank you!!
July 15, 2016
Google Public Storage Vespan Demehri
Bill was extremely helpful and polite. Will recommend this property.
July 15, 2016
Google Public Storage Beth Paul
There really nice here. There very helpfull.
July 8, 2016
Google Public Storage Tora Mutsagama
Bill was so helpful setting up my unit! Nice and friendly people, definitely recommend!
June 10, 2016
Google Public Storage Catherine Fassbender
Friendly fast efficient
June 10, 2016
Google Public Storage virgil ilagan
Last minute deal. We needed a storage and Misty was very helpful finding us space. Bill also showed us the space. Very friendly. Thanks!
June 10, 2016
Google Public Storage Manolo Seque
May 15, 2016
Google Public Storage Charisse D. Tambot
Bill was very friendly and approachable! Great service (:
May 8, 2016
Google Public Storage Regina Brown
Bill was the most polite and helpful and a pleasure to do business with.!!
May 2, 2016
Google Public Storage Matt Miller
Bill was great!
April 18, 2016
Google Public Storage Shenna MacAran
Very fair place. They don't try to charge you for more than what you get. They check to make sure the space and terms really work for you.
April 7, 2016
Google Public Storage Kiana Lopez
Great clean location and the staff member Misty was great took time in explaining everything to me thank you
March 14, 2016
Google Public Storage Lavell Moore
Super helpful. It was truly a great way to start my morning. Gave me tips and tricks. Very welcoming. I highly recommend.
March 13, 2016
Google Public Storage Amy Fletcher
The property manager at this location of public storage was great. I was in and out within a few minutes despite showing up earlier than my appointment time. Setting everything up was quick and painless.
February 28, 2016
Google Public Storage Sang Win
Amber is awesome!!!
February 28, 2016
Google Public Storage Charlotte Horner
Amber is always pleasant and professional. She always greets her customers with a smile.
January 3, 2016
Google Public Storage shannon morton
Bill is swesome.
December 28, 2015
Google Public Storage Mark Adams
Great customer service...bill and amber were excellent to work with...process was quick and straight forward...thanks for your help
December 21, 2015
Google Public Storage Elisa Arcidiacono
Great customer service.
December 6, 2015
Google Public Storage Dimitris Evans
Great person to talk to, he help me a lot.
November 28, 2015
Google Public Storage Hernando Garzon
Great customer service
November 13, 2015
Google Public Storage Michael Romo
This is a great storage site. The manager is a great lady friendly staff and clean site and willing to help with any questions you mite have.
November 13, 2015
Google Public Storage veronica romo
What a great place to use for a storage company! The manager is absolutely great! She makes it easy to pay and if you have any problems or questions she will always work it out with a great attitude!
October 31, 2015
Google Public Storage Nelson Hawkins
This storage place saved us in our last minute move. They were great and afforable. I recommend them above any other
September 21, 2015
Google Public Storage Leah Trujillo
Bill was so helpful he made a stressful situation with moving and all a very pleasant and it was cool in the office
September 3, 2015
Google Public Storage William Harmon
August 14, 2015
Google Public Storage Karen Mendoza
Customer service is amazing!! I recommend it to everyone
August 8, 2015
Google Public Storage Dave C
Good customer service. Pleasant staff.
July 26, 2015
Google Public Storage Kunaal Tewani
Great experience everything was handled with care.
July 13, 2015
Google Public Storage Sony Xompouchanh
Bill was great explaining everything, Amber was very awesome as well.
June 27, 2015
Google Public Storage Rhea
Bill was super helpful and got me a unit right away. I appreciated his honesty and eagerness to help me get a unit that fit my needs. The facility was clean and accessible. I would recommend this to all my friends.
June 24, 2015
Google Public Storage Troy Flowers
Met with Amber at the property, she was very friendly and the staff was wonderful!!!
June 5, 2015
Google Public Storage ghostdog mcoy
Amber was phenominal . The best cutomer service I have experienced in years. Professional, courteous and knowledgeable. I highly recommend this public storage ..a cut above the competition..Jeff Allen
May 22, 2015
Google Public Storage Neha Kumar
May 22, 2015
Google Public Storage ARADHN KUMAR
May 18, 2015
Google Public Storage Marissa Haynes
I rushed through midtown traffic after work to get to this location. By the time I got there at 5:45, all the 10 x 15 storage units were gone. Bill was extremely helpful and instrumental in helping me locate a unit through the company's customer service/reservation process. I would definitely recommend this location. Great customer service Bill !
April 25, 2015
Google Public Storage Alan Lombard
It was great, real easy and friendly staff!
April 24, 2015
Google Public Storage Carmen Henesy
Amber was so helpful with the entire process of renting my unit, explaining every aspect completely. She represents Public Storage in a warm, hospitable manner.
April 19, 2015
Google Public Storage Junior Soto
just paid my bill...with Bill...and it couldent have been any easier,real fast and helpful in all aspects.thanx for taking care of my family's belongings✌👍
April 10, 2015
Google Public Storage Karl Bruce
Amber and Bill were just great! They have always been pleasant and helpful.
March 8, 2015
Google Public Storage Tommy Salazar
Bill provided my girlfriend and I both with great custmer service. This storage facility seems great and safe for our belongings
March 1, 2015
Google Public Storage Tom Jenkins
Such nice people
February 21, 2015
Google Public Storage Yilong Li
February 20, 2015
Google Public Storage Cindy Lewis
Amber and the rest of the staff are amazing
February 1, 2015
Google Public Storage Annie Hill
Very friendly!
February 1, 2015
Google Public Storage Ronald J. Barrios
Amber and Bill really appreciated the Attitude they had it was fun and easy and everything thing in the storage worked Thank You !!!
January 26, 2015
Google Public Storage hannan elmi
Amazing service, they are really helpful and Amber is super sweet as well as bill.
January 25, 2015
Google Public Storage Suzana Yuen
From my first visit to check out storage space, to right now as I complete the paperwork, Bill has been terrific. No hesitation in answering any of my questions. Toured me around so I could view the different sizes and make an educated decision. Very professional, polite AND efficient. Amber was great too. Loved the follow up phone calls.
January 20, 2015
Google Public Storage Manahn Zamora
Thank you so much Amber for helping make my move super easy!!! I would recommend this location to anyone looking for a worry free storage option. And especially if you've never had one before. Everything was clearly & thoroughly explained to me, even needs i hadn't anticipated were met quickly & easily.
January 2, 2015
Google Public Storage Jason Marshall
I've done business with this Public Storage branch for over a year and Amber, the manager, has always been helpful and responsive. Access to and use of the facility is always effortless. With great freeway access and proximity to downtown Sacramento, this storage facility has a wonderful location.
December 9, 2014
Google Public Storage Tabitha Worley
Amber is awesome!!! Thank you for having the paperwork and the unit ready for me to view during lunch! You rocked at all and had me out under 30 minutes! I am grateful for your wonderful customer service and trust my items to be secure.
December 9, 2014
Google Public Storage E. Griffiths
This is a very safe and clean facility. Bill is awesome! He is always very friendly and helpful. The price is right too.
November 28, 2014
Google Public Storage Kentlingit Brown
Outstanding service from the manager Bill was very helpful and explained all thing in a very professional manner
November 23, 2014
Google Public Storage Subrahmanyam Vemuri
Bill is excellent. I loved his approach to people. He is kind, friendly and very hellpful.
November 22, 2014
Google Public Storage Chris Bolling
My mom used to have a storage here and I heard such great things about Amber and her customer service, I decided when I needed storage I would stop by and check it out for myself. She did not disappoint! She exceeded all of my expectations. I will definitely recommend Amber to all of my friends and family.
October 28, 2014
Google Public Storage Xsler Llc
Amber is exactly the person you want living onsite for a business like PS. She was completely professional, helpful at every step, and left me with complete confidence that my goods would be secure. While we discussing options, an (apparently) homeless woman came in asking to buy stamps, Amber was as courteous to her as she was to me. Later, while we were completing paperwork, a couple tried to walk through the office to enter the property. Amber was also completely professional with them, while firmly insisting that they had to use the gate/code. When they pushed back, she didn't budge an inch. Despite their initial claims, it turned out they didn't actually have a storage space. Managing a property like this is a balancing act, and Amber does it expertly. By way of contrast, I visited the other storage property nearby. Nice enough people working there, but clearly the renters were in charge and the result was nowhere near the cleanliness and security of the PS property.
October 13, 2014
Google Public Storage Cali-sun 77
Bill was very friendly and helpful.
October 5, 2014
Google Public Storage Eva Jones
Bill was very patient with me and everyone who walked in. He was helpful and knowledgeable about public storage. Bill made sure i had everything needed for my move. Thank you so much. Eva wmack
October 2, 2014
Google Public Storage yisroel mermelstein
It was awesome. Brittany was very informative and polite will definitely come back and recommend to all my friends and family.
October 2, 2014
Google Public Storage Jordan L
Brittany did a great job helping me get settled in.
September 24, 2014
Google Public Storage Tiffani Helia
Public storage is a trustworthy storage place. It is also very convenient as you can pay your monthly bills online. I stored my suitcases there for three months and it was all good. This place has by far one of the best costumer service i have had. Amber is also very helpful and nice. She answered all my questions and was very informative. She ensured all my things are fine and was professional. I highly recommend this place.
September 24, 2014
Google Public Storage Veronica Dempsey
Great service. The manager Amber is awesome! She showed me properties and we ended up with the best deal in town.
August 28, 2014
Google Public Storage Chelle Gray
Amazing customer service! Amber was a lot of help. Highly recomended
August 11, 2014
Google Public Storage anthony ferrante
The nice thing about this storage facility is Amber, the desk person. The facility is alway clean. Good job!
August 4, 2014
Google Public Storage kabeErika peltierHouston
Cristal was extremely helpful,with a friendly personality! The location is very convenient for us and the price was unbeatable. Thank you so much for your good service!! Betsy
July 23, 2014
Google Public Storage Sojourner Truth
Amber was very professional and helpful in all aspects of my storage experience. The grounds are clean and safe, and the location just off 80 was ideal for me, as I was slowly moving items to my new Sacramento apartment by filling my car each day after work. I highly recommend this facility and its management!
July 13, 2014
Google Public Storage Kat O
Although I did not end up renting from PS as a different solution came up, I would have in a heartbeat. Both Amber and Cristal were great to work with. There is a feeling that my situation was listened to and then their solution was offered, that is great customer service. Both staff are friendly and professional, sincere in wanting to help and gracious when I didn't end up needing the unit. I read all the other reviews before selection this location and all the positive reviews are warranted.
June 30, 2014
Google Public Storage Christina Bayliss
Easy to do and very friendly staff
June 15, 2014
Google Public Storage Keith Muset
Crystal was very helpful with getting us a unit we would have access to with a tractor trailer.
April 5, 2014
Google Public Storage Chris Castro
Amber has Great customer service! Definitely would recommend to others!
April 2, 2014
Google Public Storage ALG
Great service with a great smile, thank you cristelle for your professionalism & kind service =)
April 2, 2014
Google Public Storage Joe Comisky
I used the storage unit for seven months and had the pleasure of talking to Amber each month when I paid the rental fee. Can't remember ever not seeing a smile on her face. Amber is a very upbeat individual and on several occasions I watched how she dealt with other customers and how she treated everyone like a friend.............not just a customer. Amber is the epitome of excellent customer service. Joe and Rosalie
March 30, 2014
Google Public Storage Nyc Guru
The best customer services I have ever experienced. ... Hands down!
March 30, 2014
Google Public Storage Arielle Esquivel-Kelley
Great service and helps set up the unit. Friendly staff.
March 26, 2014
Google Public Storage Brooke Jowell
Amber was awesome and helpful! Great place
March 17, 2014
Google Public Storage Warner Myles
Cristal was very informative about services offer.she was very courteous, kind and very cheerfulShe is a keeper as an employee for public storage.
March 14, 2014
Google Public Storage K G
Amber is always very pleasant and friendly.
March 13, 2014
Google Public Storage Dulce Perez
Cristal and Orlando have great customer service. They made me feel welcome when I came in to ask about their prices on their storage units. They were very knowledgeable and professional. I definitely feel confident storing my belongins her. I would absolutely recomend this public storage to anyone!
March 10, 2014
Google Public Storage Fofo Ak
I came in today and was greated by Cristal and Yessenia. They Were very friendly and helpful. I went in to Pay my Bill and it way actually enjoyable. Great customer service!
March 8, 2014
Google Public Storage Mary Kay Hill
I've never had to rent a storage unit & didn't know what to do. Amber informed me of what I needed to do. She was very helpful in choosing the right size. She was very professional, but friendly and informative. She answered my questions in a way that I could understand what she was saying. I've had to go back a couple of times.....mainly to thank her for her support....and how the storage unit service worked. Great employee and extremely helpful. Mary K.
March 7, 2014
Google Public Storage Christi Bolling
I had rented a unit with Amber. She was very helpful. I did not know how to choose a size and she took the time to explain how to choose. My unit would have been way to small for my needs! She also explained different types of merchandise that I needed to protect and safely my important things!!! Thanks Amber!!! :-)
March 7, 2014
Google Public Storage Ralph Tower
Amber was great and very helpful and patience.
March 7, 2014
Google Public Storage Rod Lampman
I talked on the phone to Amber several times. She was very helpful in finding what I needed at a great price. On site I meet with Coustal (sp?) helped me and was very positive and helpful. Great experience!
February 21, 2014
Google Public Storage Cari Wegner
Went in recently to rent a unit for my husband's work needs and Amber was incredibly helpful and went the extra mile to get us set up and get the invoicing for the unit set up with my husbands employer in Missouri. Thanks much, Amber!
February 17, 2014
Google Public Storage Hollis Way
Amber did a really great job helping my fiance and I. She moved us from a 10 x 10 to a 5 x 5 and the process was seamless. We have been extremely satisfied with our entire experience at this location.
January 18, 2014
Google Public Storage Jessica Bay
Amber and her staff were super helpful and friendly. I'm very happy with my experience there and would highly recommend Public Storage on West Capitol. Plus, it's convenient to about three different freeways, and the pricing is very competitive. Definitely worth a try!
January 7, 2014
Google Public Storage Bebe B
Love the manager Amber! She makes being here a great experience. If there are any issues she takes care of them immediately. And she has helped us in accommodating family members with units. Thank you!
December 21, 2013
Google Public Storage Kelsey Harris
When I had went in to see about getting a storage unit their was a girl by the name of Veronica, she was really helpful with the information that I could ever ask for as for getting a storage unit, she is one person I can say that is a good employee and will definitely recommend to my family and friends! very helpful, respectful and an amazing employee! in the end I did not have to end up having to move, but some very great information!
December 11, 2013
Google Public Storage Mike S
I made reservations for a Storage Unit Online and was immediately contacted by Amber at your Sacramento Office to confirm my order for a Unit. I was impressed by Her Professionalism as She guided me through the set up process. If all your employees are like Amber Public Storage will be in Business for a long time. Thanks Amber A+
November 25, 2013
Google Public Storage Chelle Castagnola
When I had to move I needed to store some of my belongings. I choose Public Storage on West Capitol Ave. I was greeted by Amber she made me feel at easy right away. She answered all my questions (and I had many) without any judgments. When we were walking down to the unit she made me feel comfortable. When we returned to the office we went over the paperwork, and again she answered all my questions. She made the process seem very easy even though there is a lot of paperwork. She always had a smile on her face. I know that my belongings will be in good hands. Thank you Amber and public storage for making my day go easy, and having a very clean facility. I will recommend this property to all my friends.
November 16, 2013
Google Public Storage Terracor “Anakin” Thentraver
This storage facility was conveniently located near where I was moving. The staff was very friendly. I started with a 5x10 unit and downsized to a 5x5 without issue. Both units were very clean and ready for immediate move-in. I will use this location again for any storage needs I have in the future. I recommend this location to anyone not sure where to get a storage unit!
October 28, 2013
Google Public Storage Hector Ramirez
I had to skip eating on my lunch break to rent a storage unit. It wasn't easy to find with all the road construction on West Capital. So, I wasn't in the best mood. Until I arrived at Public Storage and was greeted by Veronica. Her excellent customer service, welcoming personality, and great smile made the process very enjoyable. I would definitely refer my friends and business associates to rent at this location because of her!
September 20, 2013
Google Public Storage Janice Martin
I got my first storage space last Saturday and was very impressed with the time Gina spent with me. I knew nothing about the different sizes and insurance. She was very informative about every aspect. She made me feel like I was very important and not just another person asking stupid questions. I would give her a gold star for her customer service skills. Thank you Gina, you made my experience very enjoyable and I look forward to seeing you again. Thanks again, Janice Ballard
September 17, 2013
Google Public Storage Saskia Van Donk
Gail (the women helped me check in to my unit) was very friendly and helpful. I am very satisfied with my experience at Public Storage on W Capitol ave. Thanks Gail!