Public Storage Self-Storage Units at 2500 N Main Street, Walnut Creek, CA

Thank you, Dominique and Chimere you were so helpful!

Great place to store things

Fantastic service!! Helped me feel at ease in a tricky move

Dominique and Danny are incredibly friendly. Safe and clean!

Dominique was amazing! She provides excellent customer service

Extremely professional and helpful staff. Andy went above and beyond to assist me.

Dominique was amazing she have so great energy and we appreciate her a lot Thank you so much

Dominique was great! She explained everything to us.. Very friendly & helpful..

Great transition experience moving into a new unit!

Dominique is always so friendly and professional when we need assistance. The facility is kept clean and the grounds feel safe. We enjoy using public storage at the Walnut Creek location.

Andy was extremely helpful and knowledgeable. Glad we rented here.

Dominique's gratitude and customer service is amazing!

Rent went up by approximately 1/3 after six months. We moved out.

Really appreciated the service figuring out which unit was best.

Andy was super helpful and patient in showing me several options for storage

Keyniya and Andy were very helpful and helped get us moved into the bomb shelter

Victoria gave an excellent check in process and made sure I was all set - great location and service

It's a great facility. The people who work here are great. But, the company has some shady practices... They will increase the price of your unit by 20-25% after just a few months in there. I'm not talking about increase from the promotional rate to the normal rate, that was expected. 3 months later after that they increased my price out of the blue. From $150 to $200, no conversation just "here's your new price". They also won't prorate your move-out month, so if you move out on February 5th, you pay for the whole month. Both of these things are in their T&C so technically they aren't doing anything wrong, but its still shady. Oh, and one time I was stuck in the elevator for 10 minutes after hours. The firefighter call button was stuck and I had no service. Almost had a panic attack. Luckily it started up again but very scary.

What a clean and well maintained place. Although business hours are not ideal as some people show up before their 9am start time. Great security system for accessing the elevator.

First and foremost let me give the property manager, Dominique, a big thank you! From the first day til my last day renting a storage unit she stayed pleasant, friendly and helpful. As far as the overall storage facility, it is very clean and always smells good. I felt comfortable having my items stored at the Walnut Creek location.

Dominique and Josh gave us a very nice your to decide which unit we wanted to rent. Then they helped us through the process with a lot of patience. A+++ customer service, super happy!

Clean facility, elevators work, plenty of carts for everyone.

just wanna share my experience i went to the storage place yesterday with my mom to view a unit cause we are downsizing. and my mom was very clear on what we needed and was a lil difficult but the woman latrcec was very nice and patient with us she showed us at least four different units until my mom was happy she did it all with a smile and a cool attitude we are still deciding between two different storages but her attitude and customer service makes the decision a lot easier

Came in to ask questions and get answers about my unit and was greeted with great customer service and a friendly attitude latrese was great thank you

Came to rent space at public storage latrese gave me the best customer service I've seen in awhile really professional and proficient at her job thank you for having her here 😀

I came in to rent a smaller storage space on August 3,2022 , I was helped by Latrese. She was very courteous and professional. She a great addition to public storage.

Chris was a great help changing units. Easy peasy

Any 10x30 available in walnut Creek or nearby cities?

We were treated courteously and professionally by Sabrina, who explained all the options, requirements and policies to us very thoroughly and clearly. The facility was clean and well managed. We feel good about working with this team to store our family’s mementos.

Sabrina and dominique provided me with the outmost customer service. They were very friendly and professional.

Dominique and the office staff are super nice professional and they helped me figure out the space I actually needed wonderful staff at this location

The property manager at this locations is excellent I will say that! Dominique has helped me many times and is a great manager. However, Apparently public storage has updated many of their locations gate access hours. And failed to notify their customers. So all of their signage and website say access is 6am-9am. Well they changed it to 9:30am on the weekends for the open time. I had a work event today and needed to pick up the supplies. I arrived at 8:45 and could not get in. It seems unreasonable that I was unable to access my own property due to a lack of communication on change in access hours. This is VITAL information. Then, the gate monitor said I could call to gain out of hours access. Called, Waited on hold for 10 minutes, only to be told “no outside hours access will be given and to have a beautiful day”. Stressful day was more like it. While I was waiting to get in 4 more people came to access their property and discovered the same thing. None were notified access hours changed. UPDATE: The hours did not change. There was a power outage and the gates were not reset. I didn’t get in until 9:40 when someone arrived on sight to help. SO why did the customer service agent say the hours were changed and not try to troubleshoot the problem?? He clearly didn’t even check. Customer support has no idea what they’re doing apparently. Do better.

Great storage facility!

Dominique and Tamika were both wonderful, super-friendly, and extremely pleasant. Highly recommend this Public Storage location!

Dominique was super kind and friendly! She was super helpful with a unique request that I had. She was welcoming and all smiles. Thanks for being awesome!

The whole process was very efficient! Dominique was very friendly, informative, and clear in explaining how the features of the facility! We signed up on the spot, partially due to Dom's customer service! 10/10

We store stuff here. Very secure place.

Great great customer service, clean facility. Would use again.

Great customer service from both Dominque and Sam.

Dominique was the guide to my friends Wyatt storage and she was so helpful that I felt like I owed it to the to leave a post! Sam was also very helpful! Got a great team operating that office, and would recommend anyone to stay at this place! Thank you for your service.

Hi! I rented a small storage unit recently, and I was impressed from A-Z. One of the best things was the great customer service by Sam, who got me set up easily and did everything to make the experience great for me! Not only was it easy, and organized, but the facility and the unit were clean and everything well-maintained. The prices were good too!

Dominique was amazing and extremely helpful when I opened up my storage unit. She took the time to show me each space option and thoroughly explained the benefits to each. I had the best experience!

Do you have units available now at 10 x 10 or smaller?

Excellent service and friendly team! Dominique and Chris helped us buy a unit and made it a very smooth process. I would highly recommend this location to others.

Big area i think it has 2 or 3 floors and good bills

Excellent service from Dominique, she is very friendly 👍

Dominique was super helpful and understanding. She helped me breeze through the process of renting a unit and aided me when i had trouble accessing my unit. 10 outta 10 would recommend to a friend!

Sam and Dominique we so helpful and professional. Helped me out a lot. Well run storage business.

Had no issues and the people in the office were really nice

I highly recommend this place. Dom is friendly, knowledgeable and very helpful.

I had bought my storage unit the night before and walking in with all of the things I need to store was a breeze! Dominique was wonderful enough to answer all of my obvious questions when I walked into the office. She gave me thorough directions to where carts were and where my unit was specifically. The areas around my unit were clean and easy to get to. I am happy to come to a Public Storage close to home that has very kind and polite people. Thank you again for the wonderful service on my first day!

Does this place get very hot during summer? I'm concerned about damage. Does it get very cold during winter?

Dominique was awesome! So friendly and helpful, and such a nice and fast transaction. Pleased with my experience!

Today was my first time to a storage facility and Sam could not have been more helpful. He took me on a tour and explained the advantages of the different sized units and locations. He helped me reserve my space, and once I finalized the online registration process, called me immediately to see if he could assist further. Hats-off to Sam and to Walnut Creek Public Storage. Thank you!

Staff is very friendly and helpful! I can pay my monthly fee early and not have to worry! Thanks!

Sam was very helpful.

Sam was especially helpful! Would use this facility again!

Rebecca was a huge help getting me switched to a smaller storage unit. She showed me my new unit, was extremely accommodating to my situation and was a joy to work with. Walnut Creek is a safe and secure facility and I’m happy to be storing my stuff here! Dominque is the best! So helpful and attentive. This facility is wonderful and so well maintained. Check out was a breeze!

I used this space for a 3-4 months while I moved. Great service, great price, and great staff (thank you Doninique!). Definetly would come back when I had the need. You can't go wrong.

Dominique showed around the whole facility and she was fantastic and very helpful!!!!

Both Dominique and Sam were extremely helpful. We rented several units and all were clean and we never had any problems. We would definitely recommend this location for any storage needs.

Excellent facility, clean and secure. Staff is personable and efficient, especially Dominique!

Miss dave

Dominique is amazing! Thanks for everything!

I frequent Public Storage in WC at least once a month , sometimes two or three visits. Every time I visit, the staff( especially Dominique), is very pleasant , professional, and helpful. The facilities are always very clean, which I am struck by every time I go in.

The storage is clean and I'll add more later.

The property manager, Dom, is a great help each time you show up. She ensured an easy check-in process when moving items into the unit and was friendly each time we visited the office. The units were clean, secure, and even despite Covid, access was always a breeze. I would highly recommend this location and the top notch staff.

DOMINIQUE- EXCELLENT CUSTOMER SERVICE!

Super easy process and clean facilities. Big thank you to Dominique for giving a great tour!

Dominique was FANTASTIC in every way. We had secured a small space and had to then change to a larger one and what a breath of fresh air Dominique was not to mention so very helpful.

I attempt to contact this organization via phone. At NO time was the opportunity to speak with a PERSON made available. The choice to speak with property manager was offered but you had to have a storage unit or account. Several years ago I stored with Public but as of now - NO WAY

Dominique so genuine and gave the very best customer service!! A+

Ask for Dominique, most friendly customer service!

These guys are amazing “Dominique and Sam” they know what they’re doing explain me everything I’m so happy to choose public storage

Very helpful and kind, felt like I was being taken care of the whole time and walked thru the process. Would definitely recommend

Sam was great to work with!

Excellent service! Thank you Dominique🤩

Good box selection

Today was my first visit to Walnut Creek’s Public Storage on N. Main Street. Sam was informative and very helpful to me when I needed to decide what size unit to rent. If you’ve been debating on what to do with your extra things or whatever your storage needs are, you won’t be disappointed with this facility!

Sam and Dominique have been an absolute JOY to work with at the Walnut Creek Public Storage! My partner and I are currently in the midst of a very stressful cross-country move— both Sam and Dominique have eased our worries and made a complicated situation smooth. We are so appreciative how above and beyond they both have gone to accommodate our needs. From coordinating with our moving company to quickly returning our calls/messages, Sam and Dominique have been true gems. I can’t imagine doing this move without them. If you need to store anything, I highly recommend reaching out to Public Storage in Walnut Creek — Sam and Dominique will make any storage situation a breeze!

This Public storage is the best. The customer service, cleanliness, and overall experience with the Walnut Creek site is amazing. A must if you are looking for storage unit location.

Painless process of upgrading my storage space to a larger unit. Sam was professional, safe, and efficient. Slight annoyance that they don’t have loaner locks for the transfer process while I’ll have valuables in two units, and only one person moving, though I guess I should think about buying an extra lock as an inexpensive insurance rider.

Great team and complex! Sam is fantastic and Billy is stupendous!

Sam was informative and friendly.

Excellent customer service with Sam. Great explanation of the property and procedures involved.

The best customer service I have ever received anywhere. Dominique was so amazing and helpful. Thank you so much!!!!

Due to my Covid-19 financial hardships I requested a review of my billing charges and management was kind enough to grant me a temporary reduction on my bill. It was just the help I needed to get my life back in balance. Thank you for your compassion during these troubled times.

This is a clean well-run facility. I have used it for 6 years and it's been great.

Dominique made my experience quick and easy! She was very helpful, friendly, and managed to put a smile on my face on what was a hectic morning. Great employee you have WC Public Storage! -AP

Everyone is professional, always pleasant atmosphere, and every area is very clean. I highly recommend this place..

Very professional staff. Sam is great!

Great facility I recommend, Melanie was awesome 😍

Melanie has the best customer service, she is so friendly and nice.

clean and well-maintained, office staff is exceptional

Very well managed. Tidy and secure. Kind and intelligent office help. Easy access. A little expensive.

Very clean facility. Good security. The manager Sam who checked me in was great. He made everything really easy to understand and made the process go quickly. I highly recommend this facility.

The team here is always super friendly & helpful. Dominique and Sam have each helped me at different times. The facility is clean, and there are multiple access points so it's easy to get in and out of your unit.

Rock star performance.thank you

Great service, Dominique was so friendly and got us a space that was perfect for our stuff!!

Super impressed, well light and clean with easy access to all floors. We worked with Dominique, wonderful service and incredibly helpful. Was happy to show us a few sizes to make sure we got one that fit our needs. Made the process very easy and smooth

Dominique and Rebecca are very friendly and professional. The space is clean and easy to use. The process was simple and quick.

Safe, clean, convenient and mostly climate controlled.

Competitive pricing, excellent staff, especially Dominique and Sam, safe, secure. Plenty of carts to make moving your things to and from the unit to your car.

I needed to upgrade the size of my unit. Sam was great on the phone and then when I arrived he showed me the new unit and got me all set up in no time. Very easy and pleasant experience. Thanks, Sam! You were great!

Im visit to Public storage in Saturday, September 26th, 2020 for found correct spud for storage my items and plan to spend like 30-45 minutes for check in. But I found really profecional staff! All paperwork done at 5 minutes!! I buying some supply for my moving and I received that items right before paperwork is done. I don't have to spend any extra time for waiting. Thank you so much! Great job!👍

Dom, was very helpful and smart in understanding customers needs, the best.

I am security guard at Walnut Creek and I just want to say that Dominique does a very good job in public storage so we need to give her five stars thank you

If you're looking for the very best in customer service, a clean facility, and a company that has their act together, then stop looking now. The manager, Dominique, is friendly, knowledgeable, and solutions oriented. I had a minor complaint and she took care of it immediately and actually found a solution that more than resolved the problem. It's the people that drive customer experience and she definitely raises the bar in all areas of service. Additionally, I'm impressed with the cleanliness of the facility, the security measures, the ease of securing a space, and the efficiency of the process for securing a space. Highly recommend.

What an easy experience getting everything set up online in advance. As soon as I booked I rec’d a call from Dominique to welcome me and ask if any questions. Rec’d two more calls prior to rental start date from her. When I arrived, rental process was a breeze, Dominique super friendly and created a great easy experience. Everything done on an tablet. Very easy and felt safe given COVID worries. Would highly recommend this location and hats off to Dominque. Thx!

Outstanding service as always! I moved in to my unit during January 2018 and it has been a pleasure ever since! I recently re-upped (August 2020) to a larger unit and the process was even smoother than when I moved in! This is attributed to Dominique the manager--she is warm, knowledgeable, kind and a delight. When there are several competing priorities she handles all of them with ease and grace. The actions of all of the staff are outstanding--and I assume this is because of her leadership! Two gentlemen were also a big help--one was working with Dominique on 8/22 around 10am and another was working 8/23 during the later afternoon (I am sorry but I did not get their names). One gentleman aided in sweeping out my new unit and the other aided in closing out my old unit--as a team, all were exceptional. The price of units, I feel, is fair for the area and the facility is always clean and in excellent working order. Folks social distance, are kind with space and parking all in all--always an outstanding experience! Give everyone a raise on this property who needs to work essentially during this uncertain, unusual and strange times--each experience here is better than the last :)

Dominique was so kind and so helpful getting me set up in my new storage unit! She was very knowledgeable and polite throughout the set up process. I feel comfortable knowing my items are safe at public storage. Thanks Dominique!

This storage facility is ideal. Great location, easily accessible, nice area. Sam is extremely helpful and accomodating. Thanks Sam!

Not as clean as it should be. Found dead spiders.

Great customer service and friendly people Carmen and Dominique are wonderful

A little pricier than other Public Storage.

Everything was a breeze. Simple phone call and the next day i had someone walk me to my new unit. Team was really transparent and courtious. Sadly I only used the unit for a few months. The closing out process was super simple, even during COVID, Dominique was really helpful will closing me out. Location is near the freeway and was easy to get to. If i ever run into the same problem of having too much stuff I know where to store it.

Dominique was extremely helpful from the 1st phone call a few days ago, to renting a unit. She returned calls in a timely manner, followed up, and was flexible on meeting times. When I dropped by Dominique was there training another lady. Both of them were courteous, kind, and helpful. During my visit I was shown 3 different lockers. All were clean and well maintained (including hallways). In addition, Dominique was knowledgeable about units, guidelines, rates, additional services, and product offerings. She was efficient and professional. She is an asset to your company. Thank you.

Had a wonderful experience with the management team. Thank you Dominique for being helpful from the time I moved into my unit to the day I moved out.

Allison was amazingly helpful! She went above and beyond to get us set up in a time of need. There was definitely no need for her to do it other than providing great customer service. We will definitely remember this experience.

Allison was amazingly helpful during a time of need! She went above and beyond to bring us great customer service. We will always remember our experience with her! Thank you, Allison!

Great service with a smile from Dominique and Allison!! Good deal and easy month to month terms. Thank you!!

My rent has been raised over 50% within 11 months. The owner is a crook. They will quote you a low rate to start then raise your rent knowing that it will be difficult and expensive to move.I was quoted one rate to move in which was raised when I signed the contract and I have had 2 raises since.DO NOT USE THIS STORAGE SITE. There should be storage site rent control.just to deal with blood sucking owners such as this.

Alison and Dominque were totally awesome

Allison and Sam are great!

Dominique was AMAZING!!!! Thank you so much for the awesome customer service & answering all our questions!!

Very friendly staff, clean and well maintained facility. Would recommend. Dominique and Billy are especially helpful!

Great customer service!!!

Allison was great! She gave us a great explanation of size and pricing options and helped us with finding the best price to size ratio. She showed us a couple of different units, and we didn't feel rushed or pressured. Thorough explanation of the rental agreement too. Good work Allison!

the property manager, Dominique, and Sam are super friendly and helpful. the facility is very clean and secure. I am so happy we moved from the monument public storage location to this one, huge upgrade for an even cheaper price. Much thanks to Sam and Dominique!

do you also have outside storage?

It was a wonderful experience! Dominque was very helpful and a pleasure to talk with!

Allison and Sam were very knowledgeable, with the questions that we needed answered in renting a storage unit. The locations easy to find, very clean and units had easy access.

Allison was great thank you a lot

The Public Storage is Walnut Creek is great. Sam is always very professional and he always help me with the cart and with any question that I have.

Dominique was very helpful and courtesy. Great service.

Dominique was absolutely terrific! In preparation for our move to SoCal, we moved all of our belongings into Public Storage, and it was such a pleasant experience. From booking the unit online to the walk through, the team at PS was phenomenal. I'd recommend using this team for anything storage or moving related.

Thank you Sam and Dom for your help and positive attitude!

Dominique was great - fantastic job !

Allison was great and gave great service

Alisson was very helpful And kind and helped me out in a timely manner. I would definitely recommend this location.

Dominique and Allison have been great help and have made the whole public storage very welcoming and much better experience than I have had with other storage facilities. Thanks ;)

Dominique and sam were super helpful and quick with cancelling the locker and it was perfect for what I needed. Great price and service

Allison was wonderful!!

Allison is great thank you for your help! She needs raise!!

Allison provides excellent service. The check in process was easy, and she was very helpful getting everything set up for me!

This place was great. Very easy to access and the staff were super helpful including Dominique. Highly recommend!

Alison & Dominique were super helpful!

Allison and Dominique were very helpful today at public storage. I really appreciate the positive energy!

I had the pleasure of working with Allison today! Despite the office being under construction, I received quality service in a timely manner. She was very pleasant and also offered items to ensure my items would be in good condition when I come back to retrieve them. She was very thorough in explaining the details of my contact and also showed me how to get to my unit. I’ve had my items stored here in the past and have had pleasant service every time!

Allison was very helpful! I love having a unit here.

Have been renting here for 3 months in between selling and buying homes and I love it. Both Dominique and Allison are wonderful to work with and the facility is clean, safe and in a great location. I highly recommend it if you need to store things in Walnut Creek.

Allison and Dominique were awesome with their customer services. The facility is great and very clean. Overall, I recommend this public storage. Thank you

Allison was very helpful in suggesting the perfect size unit to rent. Thank you

Great service and I love the managers communication skills. Dominique is very helpful and informative. Will definitely recommend to others in the area

Dominique was very helpful with excellent customer services. I would recommend dealing with her when you come and rent out a space!!

Allison was very helpful and professional at check in. Made move in very easy and will definitely be here for a while. Highly recommend!

Allison is wonderful person. She assisted us with clear details and answered all our questions. Nic experience. Thanks a lot

Allison was amazing helping us figuring out what we needed, patient, cordial, super professional! Thank you! highly recomnend!

Honestly the BEST customer service I’ve ever had! Dominique is super sweet and truly takes the time to provide a quality experience with the customer. Facility is very clean and nice and cool. All in all, definitely a great experience and will be here for many months to come!

Great customer service! Dominique was incredibly helpful!

Allison was a great help!

Allison, she gave great customer service, made things very easy,

Allison I was locked out of my unit, and Allison was amazingly helpful, getting me through the process and into my unit. She was patient, clear and was able to navigate the system and efficiently solve my problem. 5 stars all the way... deserves a raise😊

Dominique was super kind and very helpful! Easy, quick storage arrangement. Definitely recommend.

This is a clean and well run facility. Reason for 4 stars is parking is a little scarce, the office closes for breaks, and the restroom was out of service for a month or so, with only an outhouse available. (Though, I finally figured out to walk up the hill to the office supply store and use theirs.) Dominque the manager was efficient, helpful, and quite nice. I'll admit I had some frustrations, but it was not the staff's fault. I was dealing with my deceased brother's unit and was locked out due to California estate laws. Billy (the district manager) and Dominique were both helpful and sympathetic and walked me through the process.

Clean. Easy access. Recommend

Received awesome service from Allison!

Excellent customer service from Allison. Very patient and considerate.Extremely knowledgeable of product and services offered.

Allison is fantastic super helpful.

Great service by Allison, very clean facility and easy to navigate.

I started with doing an online reservation. Filled out information. Shortly Lynn went ahead and followed up with me and checked to see if I'd like a tour. I took her up on the offer since I had time. I'm glad I did because I decided I wanted a little more space. Dominique is the one who showed me around. She was very friendly and thorough with my questions and concerns. I ended up signing up the same day rather than waiting two weeks. I can move stuff in little by little and have less work on moving day. Big thanks to Lynn and Dominique for helping to guide me with these decisions. The facility smells clean and well swept. The ladies were prepared with several moving company options as well as moving supplies I would not have thought of using if I didn't see them. Thanks again for being thorough.

I have been with this storage for many years. The place is well maintained and they have trolley available on site. Dominique, the manager, is friendly and super helpful. I really like this storage in Walnut Creek.

Dominique was awesome, great service, definitely would recommend!!!!!

Customer service was excellent! They were extremely nice and made the process super quick and easy. Storage looks clean and safe. Would definitely recommend.

Dominique

No matter if I'm living in the City or the East Bay Walnut Creek Public Storage is where I trust it to be clean, organized and with a Manager like Dominique that really cares for her customer I will always come back here. Thank you for taking the time 😁

Carla You were super helpful and friendly. My experience was very smooth. I wish you the best.

Carla was amazing thank you very much

Meme is the best public triage employee I’ve ever seen, and I’ve had many units. She surpassed the highest standards of my customer satisfaction. Cheers Meme!

Meme was awesome! Extremely helpful.

Meme was amazing!!! Professional, friendly, positive, upbeat energy,as well as knowledgeable and thorough! Met and exceeded my expectations.

Great customer service, Dominique was super helpful and nothing short of professional.

Dominique is absolutely fantastic ..friendly cooperative and knowledgeable.

Dominique the manager is awesome and makes the process of getting a storage unit so easy! The units are clean and well maintained - I’ve been renting a space for 3 years with no issues. Highly recommend.

I just rented a space and it was the best experience I've ever had with Public Storage. Dominique was incredibly helpful and friendly. She made the process extremely easy and smooth. I highly recommend this facility over others in the area.

I been for almost 2 years ar this store in walnut creek. Customers service is great and my experience was wonderful. Thank you I really appreciate. Lubia De Leon .

Perfect location and good service. Met my needs as a long distance commuter to store possessions when in town for work. Highly recommend.

Thank you to Jordan and Dominique. Always nice and friendly. Property always clean. I stored here for 3 years!

I worked with Monica, she was spectacular, helpful, and cheery. She listened to my specific needs and found the perfect storage unit for my budget and needs. Someone give her a raise!

Dominique helped me get into a 5x10 immediately and provided me with exceptional service!! She was so professional and polite!! I wouldn’t get a storage unit anywhere else.

Monica was a wonderful help.

Dominique and Jordan are the best. Extremely helpful, gave a walk through if the unit options and provided a discount for the one I selected. Great communication and detailing of the rental agreement. Appreciated the positive vibes for my move! Thanks again!

Jordin&Dominique were wonderful! Great smiles and friendly! Thank you!

Three months in they raised my unit from 264$ to 324. IN THREE MONTHS. This company can care less about you. They want to get as much money from you as possible. I can't keep moving units because of greedy companies. Find a storage company that won't raise monthly rent close to 80$ in three months. They lure you in with the free month. They make up for that freebie very quickly!

Over priced, and had to pay extra for a whole another month after we moved out.

I went to the Public Storage unit on a Sunday and was very pleasantly surprised that they were open! I was greeted by the two friendly staff members, John and Dominique. They helped me figure out what storage unit would fit what I needed to store. I am very happy with the costumer service so far.

I recently came in to grab some boxes and ended up needing to purchase some items as well. The girl at the front desk provided the best customer service I've received here! I believe her name was Jordan. She greeted me upon entering, was able to answer any questions I had with ease and a friendly attitude. She even suggested the best items for the job! Definitely coming back when she's here!!

Dominique did an excellent job with helping us chose the right storage unit. She was very patient and happy to show us 5 different units. She was also very kind and friendly. The storage units themselves were very clean and the building was clean and orderly as well. Thank you again Dominique and Public Storage!

Not a huge reviewer but the customer service here is just too great not to share! I came in the other day not entirely set on making a purchase but interested in some more information. I spoke to two employees Dom and Jordyn and both were amazing! They answered all my questions promptly and in a manner I could totally grasp! I didn't fully understand the auto pay option but they explained it so well I was more then comfortable renting here! I was given a tour and I must say it's a very nice location. 10/10 will definitely be recommending this location to others!

I just paid my bill and yes I was late but I'm writing this review in regards to the exceptional help I received from the young lady behind the desk her name was Jordin, her pleasant outlook was a breath of fresh air she was helpful, polite and respectful. She explained the late fees without making me feel dumb even tho I had to have her clear up some things I didn't fully comprehend. She helped me with an old lock I couldn't get open and when I told her I was moving she helped me make a list of the materials I would need to protect my fragile glassware which I'll be back to buy from her next week. Thank you Jordin for all your help it was greatly appreciated....

The customer service when first received and continue to receive is beyond any expectation. The management made me feel like a person every time I've come to the office and not just another customer to deal with. Monica especially is a standout for me as she's made everything so seamless, guided me on how things work even checked on me to make sure I was doing okay as this is my 1st experience with moving and storage. Quite frankly it's because of my experiences with Monica and her devotion for your "Brand" that will keep me as a Public Storage ONLY customer. Monica and the facility exceeded all my expectations. I have a big mouth and to be sure I'll be sharing my experience about your company and staff with all the people I talk to. Now that's the best advertising don't you think? Positive & Free!

Good place to buy packing supplies.

Deena is an incredible asset to Public Storage. Her customer service skills are top notch. She is a total pro. Clearly invested in her work and a customer’s satisfaction. I couldn’t have asked for a better experience working with her! Thank you Deena!

Convenient location, great customer service, and very secure. If only they had more than one dolly available after 6pm, and kept the facility opened past 9pm.

By far the best public storage I have been to staff is wonderful highly recommend you rent from there if you were looking for storage space

My experience with Ayana was amazing. I was ready to walk out the door when they didn’t seem to have what I wanted but she worked with me until we found the right locker. She was friendly, courteous and very knowledgeable. A joy to work with!

Great. Thanks Dave.

Climate Controlled Storage Units. No dust. Air conditioned.

Moving is tough but these guys made it so much easier! I would definitely recommend this location for an easy, affordable storage facility with super helpful staff!! I really appreciate all the help!

All I got to say is thank you Derek and Ayana! I had lost my keys to my storage and these 2 did all they can to help me. I was able to get back into my storage with a new lock in less than an hr!!! I much appreciate it! You both rock!!

Ayana is Amazing!!! I was have Ng huge difficulty with the business and system in the company - she made it a lot better. She made a huge differences.

Online it's advertisement says that the first month is $1. That's not true

Cool folks rent

Worst of any storage company's in business.

Jackie is a awesome person

This place is awesome. Had to move in a hurry recently and I was terribly frustrated. Moving sucks! Thankfully Jackie was there to help make things as smooth as possible. She really helped me out, even bought me a Starbucks coffee on her lunch break. Thanks for making my move a bit easier. You guys are the best.

Very helpful, friendly people, convenient location with easy freeway access and well thought out System for rentals

Access to units has been down for *THREE* days. I️ called today and spoke with someone in the office who was able to offer an apology. They are indeed aware of the problem yet have not found it necessary to communicate the outage to customers who, instead are showing up, unloading cars and large trucks only to find out they cannot access their units. On Sunday night people were locked out of their units in the middle of moves and had to leave with their unit doors wide open.... Tonight however, they were “nice” enough to print signs (wish I️ was able to attach the photos) and haphazardly tape them to elevator doors and dial pads like they were running away from a problem. Which they are. Public Storage “Customer service” offers zero help and will end the call mid sentence (happened three times). Call center supervisors are unavailable and you have to leave a voice message. I’ve left three in three days and not one has been returned. Multiple calls and voice mails have been left with district superiors who have not returned the calls either. I️ am at a complete LOSS as to how this is even remotely acceptable to Public Storage There are multiple other storage facilities in the area. Take your business to one of them instead of risking being locked out of your units for days on end. See more

My recent experience with this public storage was absolutely exceptional. I felt that the entire staff were there to help me, they were extremely efficient as well as kind. I would highly recommend public storage for all of your storage solutions. Ask for Jax!

People at the office are very cool and nice. I like the places been using it for three years.

Dave is awesome! Hat's off to Public Storage for hiring the challenged. We always love hearing about Dave's Special Olympics triumphs. Go Dave!

Dave the store manager at the front desk was very professional and helpful. Great place to store your belongings!

This branch of Public Storage was easy to work with for the 3 years that I had a unit there. None of my items were damaged, access hours (6 AM-9 PM) were generous, and the onsite representatives, in particular Mike, were very helpful during the move-out process. An additional consideration: there is no trash disposal at this branch, which means if you have to throw something out, you'll need to find a dumpster yourself. This is a slight inconvenience, and becomes more of the problem the less space you have in your vehicle.

This property is amazing. Spaces are clean, we'll lit, safe, super accommodating, easily accessible, and best of all climate controlled! We use them every year for about 3 months to store perishable and expensive items. I'd like to also point out the the customer service ROCKS. Shout out to Dave and Stephanie for always being right there with us anytime we needed anything or had questions. I'd highly recommend this storage unit site for any of your storage needs. THANKS AGAIN PS DUB-C!

No hassle storage. You put your stuff in a container which locks, then you come back as needed to store or to take your belongings.

Dave the manager is very helpful.

Nice, friendly staff, clean facility and competitive prices.

From the moment I talked to Rhonda, to the time when I arrived at the N.Main Public Storage unit, I felt a compassion, sensitivity to the clients needs and a really desire to help and make the right suggestions for what the individual is looking for. Thank you for a delightful experience!

Be aware of the Walnut Creek PS pricing structure. PS automatically increases pricing every 6 months based on market pricing. My unit went up 16.7% after the first 6 months. The only way to hold pricing for a year is to prepay. I have a second storage unit in the area and they only increase my unit 5% a year! The other issue I have with the Walnut Creek PS location is accessibility. If you use your storage unit frequently, it is a pain to have to use an elevator and walk down long hallways to get to your unit. Unless you are desperate, I would look at other storage facility options before choosing this location.

Nice storage

I've used this facility twice in the past decade. They have a wide variety of sizes plus it's clean and easy to move in and out of. Most of it is underground so for long term storage, it keeps everything at a constant temperature. Overall, I very much like Public Storage!

Nice stars he units and the staff is very nice.

Went there looking for a larger unit, and Dave, the manager asked what I was planning on storing. He actually recommended a smaller unit with what I was storing, which of course saved me money. He was very knowledgeable, professional and courteous. I returned the next morning, and stopped in the office with a couple of questions, and Deena, the manager, helped me right away, and answered my questions very professionally. The facility and units were extremely clean. By far the best priced facility, with also having the most professional staff.

The best storage facility I have ever used hands down. Dave and his staff are great. I would strongly advise anyone in the area that needs storage to go there first.

Dayv was super help to me and my wife kid family. He good storage man and I would go get storage more time from him.

I had a fabulous experience here. The manager , Dave, was very professional and knew everything about the storages and the fees. He had a trainee there, named Monnique I think and she was very friendly as well and also was making great suggestions for what I should do to make everything fit in my unit. I definitely would refer this location to everyone I know ! Thanks Dave ! (:

Dave is an awesome cat. Doesn't get more secure then this place. A+, would recommend.

Came in to check prices and availability to store my KickBoxing equipment. Anthony and Dave were both very helpful and made things easy to understand. Will definitely come here when I move next month.

Management is great, facility is always clean, and low prices on units, can't go wrong with that.

Dave and Sean Paul were fantastic! They were very helpful and I got more merchandise then I originally intended!

My first storage experience! Clean, well run with knowledgeable and helpful staff, Climate control was a surprise and a benefit. Dave and his staff are both knowledgeable and helpful. I definitely reccomend!

Hi there, My name is Lisa and I'm an 80 year old woman and I just want to say I went into public storage to buy some cardboard boxes and when I walked in I saw this stud muffin named David bow. He is really tall and funny and has a great sense of humor, he even put the boxes in my car for me, I wish I could've taken him home with me Haha i would definatley recommend going to public storage on north main st. It was definatley a good experience

David is wonderful! Every time I need something he's always Super helpful & friendly, start to finish!

Heather was great. She was very friendly and took her time to help me. Thank you for the help with the entrance gate.

Dave was very friendly and professional and assisted with all of my storage needs. And I Loved his bald head, it was nice and shiny

This is a great location. I came to this location to buy moving supplies. I was greated by Dave he was very helpful and friendly. I would definitely come back to this location.

Went to this public storage only because it was near me, When I went in I was helped by a guy name Dave. He was a pretty funny guy I must say, great sense of humor. He made sure I got the prefect spot to store my things, to be honest I really should just get ride of this junk but sometimes that's hard when you are a guy like me who likes to keep some dumb things, anyways this was a great place. price wasn't to bad, location is pretty good. I like that my unit is in the basement so that way I am alone. Just over all it is awesome to store here, great guy Dave. You are really cool, we need to hang out sometime!!!!

Anytime I have bought from this place the manager is always nice. Dave always has a smile on his face and is always very helpful. Thank you for the great customer service.

Convenient and fast!! I was greeted by Rebecca and anthony. I know anthony from Pacheco site. I needed stirty boxes n i only know the best place to get them public storage! He checked me out n i ended up spending around $70.. i know thats a lot just for boxes but its so worth it because boxes are great heavy duty. Thank you Anthony and rebecca for helping me start my crazy weekend. Yayyyyyy!!!

We rented a storage space today and were helped by Amber and Dave. Both were very friendly and helpful. Amber walked us to our unit, showed us the surroundings and gave us helpful hints and advice as new renters. She thoroughly covered all necessary paperwork and took time to explain all points regarding rental fees, insurance and contracts. Thank you Amber and Dave for being so helpful. We look forward to seeing you again.

By far the best public storage around. Prices might be a little bit on the high end but you definitely get what you pay for. Clean, safe, friendly (Dave and Ian) and most importantly secure you wont go wrong getting a storage here..

Great and convenient location in Walnut Creek. Service there is helpful, friendly, and efficient. Special thanks to manager Dave!

I am grateful for Public Storage in Walnut Creek, especially Dave and Amber. I needed a storage unit FAST and they were there for me, helping to solve my situation with immediate results. The location is safe, very clean, and Dave is accommodating as needs change, with size and price options. Once I even left the location with my unit completely open and Dave secured it until I could return! NOT that I recommend ever doing this! Dave and Amber are welcoming and helpful. Units are secured inside the building so I never had to encounter poor weather conditions when moving my items which was important since I was coming and going often. They have great carts which I couldn't have done my moves without, saving a lot of money and priceless time! Awesome People and place!

Awesome place, great service at the front desk! Amber went above and beyond helping me with my unit and account. Definately recommend this place to store your stuff!

So my girlfriend decides she wants wants to move out of her house, go on a vacation for a month and a half and then move into a new apartment when she gets back. So where do all of her possessions that fill up her apartment go? Not my place. She has way too much junk, and I mean junk. This stuff gotta go in public storage. So I expected the staff at this place to all be salty retired naval officers with eye patches and hooks or something, but I was totally wrong. The guy who helped us was awesome. He was tall muscular, handsome and charming. If I were to compare him to any dragon ball character I’d say he could pull off a pretty good Ox King, which is one of my favorites. He said I look like Krillin. I thought he should give up the storage business and become a professional wrestler. Anyway… Above and beyond good service. Set us up with the lock, helped us pick out which size unit was perfect for us told us all the ins and outs of storing your stuff like the pros do. We were like best friends by the end this. The only thing we disagreed on was how great the Mexican restaurant Los Montanas is. Amazing Tortas there. I’ll be back there for all of my storage needs, no doubt!

Dave was very helpful in getting the right unit for the amount of storage I needed. I even needed to downgrade after a couple of months and the transition to another unit was fast.

This place is great. It's right off the freeway but it's not like it matters cause the neighborhood is great. Staff is always courteous even though I'm positive they have to deal with some real douches sometimes you would never be able to tell. 5 stars from me but only cause you can't give 6....

Great, friendly service.

Been storing my Barbeque equiptment here for some time. Facility is always clean and Dave is always very friendly and helpful.

What a great manager in Dave! I can't say enough great things about him and the things he has done for me and my family at Public Storage. 5 star service! The facility is right off the freeway and looks newer than a lot of the competition in the area. They have everything you need to store your items safely and securely. I happened to run into the District Manager - Bernard and he took time to talk to me about my storage needs. Another great person who was actually helpful without trying to hard sell me something. I also found out he is local and our kids go to the same school. What a plus for a large company which hires locals. Public Storage is the best! Mark Simitz Pane In The Glass Window And Gutter Cleaning

I have been to every public storage in the greater bay area and I can say that the Walnut Creek facility is hands down the nicest. This place is so clean & has very helpful names for the rows. The staff are very courteous and helpful as well. Never once have the staff made a rude comment or joked about me bringing & storing my vast collection of Real Dolls. I usually leave Veronica in the passenger seat for she is the number one sister wife, however I have to rotate between Beth, Courtney & Monique seasonally. So it's not uncommon for people seeing me give life-size love dolls rides on the trolly that Dave (the manager) provides for me. Most people would frown or tease a grown man for having, let alone storing my beauties. Thank you Walnut Creek Public Storage team for making everyone feel welcome!

I just rented a unit at this location and was helped by Victoria, and WOW, what great customer service! Victoria was so knowledgeable and personable, and made my experience enjoyable. Never thought that I would be saying that about renting a storage unit! Dave was great also! He was polite and carried my supplies to my car for me. This location is convenient near the freeway, has nice wide-open parking and the units are easy to access and very clean. I highly recommend this location for your storage needs!

Alyssa and Dave are super helpful and made me feel like I've made the right decision about where to store all our things. It's sure to be well tended to.