Public Storage Self-Storage Units at 5515 Walker Street, Ventura, CA

I absolutely recommend this storage unit location the staffing is great... I shopped around and came back here due to staff they are both friendly and energetic... been storing here for a few years now and I continue to enjoy their services. They now have an app that I can use to ope the gate and I absolutely love it.

Clean facility, Danny was very knowledgeable. Highly recommended.

Went to transfer to a larger unit. Danny was so helpful and kind! Thank you for all your help!

Love this place the staff is always nice . its always clean never over packed . i will definitely referr to anyone looking for a storage . 5 stars hands down the best storage to go to !!

Irene is a great employee, she had me in and out in under 15 min wen I first started to rent here, and she's been helping me every since. She needs a raise for the work she does

Staff was friendly! Irene made move in very easy! Will definitely recommend

Irene was so helpful and made my experience most excellent. Thank you so much 🙏

Love how helpful they are Service is excellent/efficient

Totally awesome spot to have my daily tools, I’ve been a member here for years and the staff is always friendly and helpful specially Irene who explained how to use the PS App , quick access to the 101 freeway a plus

Update 2022 Nov: the app works well to open the gate, I just wish the app would remember the password. The facilities have been redone. Asphalt looks great and the exterior buildings look great. I need to ask them if they've solved the leaking problem. UPDATE: Called 800 number and within a couple hours the local folks solved the latch problem rather than making me wait several days. Increased from 1 star to 4. ORIGINAL: Bad service and bad attitude. Hiding behind covid-19 to shut down restroom. Their latch fails, and I can't get my stuff out. Any concern or apology from the agent? No. Any financial compensation for their failure to provide working hardware? Absolutely not.

Great costumer service, Irene was very helpful and knowledgeable. Her service was friendly very friendly. Will recommend this place very welcoming!

Samantha was the kindest and informative person to help me reserve and rent my storage. I appreciated her and her kind spirit.

I had an amazing experience here the other day, Irene was so sweet and so kind truly made it such a good experience, I let many friends and family know they should come here if they need it!

Generally not crowded and accessible. Careful the sharp turn onto the small road in front of Gulf and stuffs remains.

Best public storage EVER!!!

Location is great long hours well maintained. Irene was friendly and understanding of my situation. Recommend if you are looking for storage or moving supplies

Las storages estan muy mantenidas y limpio. Irene la gerente fue muy amable en contestar nuestras preguntas. Les recomiendo este lugar. Las horas de acceso son muy buenas.

My texperience with Public Storage on was excellent. The facilities meet up to my high- standard expectation and the staff was amazing. Irene (one of the staff members) was instrumental in helping me. She was kind, caring, and resourceful. Other staff members have also been of great assistance at times… but when questions arose irn is the one to go to. In the future, if I were to need another storage unit, I would definitely use their facility again & hope to be helped by Irene in the future Thank you Irene!

She was awesome

Good work and help me understand about the storage. Wonderful worker!

Irene helped us during our move gave excellent service And made the whole process less stressful.

Went in today had a couple of questions in regards of switching locations. Irene was very polite and professional. Answered all of my questions.

Great prices and great location! IRENE is always very friendly and helpful. Always recommend this location to friends !

public storage in Ventura is the they have great services and belongings are well protected.Not to mention Irene is a great and sweet and helpful employee. It’s 100 percent recommended.

Excelente servicio al cliente de la señorita Irene Andrade, muy atenta y contesto cada pregunta que tenía . Recomendado definitivamente 👌🏼

Irene Andrade is by far the best, excellent customer service and answers all my questions and I had a lot of questions

BWEARE!!! My storage unit was robbed and I reported it to the police and they did nothing, public storage did nothing, and none of my stolen property was covered by their USELESS insurance policy that you pay over $100 a year for because I couldn't prove that there was forced entry. The locks they REQUIRE you to use to be covered by the policy are very easy to break into with a zip tie upon investigation on YouTube, which leaves no scratches or signs of forced entry. Even the cops said they thing it was an inside job, I'm looking at you Irene the manager who lied to the police.... this place is shady as he'll and has ZERO security cameras. BEWARE!!!

Clean property. Fantastic property manager named Irene. So helpful!

Came in to make a payment like I have done in the past, Irene helped when I just rented and she has always been very helpful and always so nice, today wasn’t the exception I noticed all the upgrades to the facility from the office to all the new upgraded security. Thank you !! I feel even more content knowing my belongings are well taken care of 😀

Felt very welcome with the amazing customer service of the front desk. (Danny) was very helpful, patient and informative. Very secure place to keep your items stored and high maintained location.

Needed a storage unit during my work transition, I stopped by and Irene assisted me after a few questions she found me the storage I needed and set me up fast & easy. The office is new and a lot of great upgrades in the facility, it’s kept clean and sanitized through out. 10/10 reccomend.

I went in looking for some boxes for a holiday project, Irene helped me and she was so helpful and polite. Very knowledgeable as well.

Walker Street in Ventura is the easiest location with great access hours. Danny was very attentive and friendly when he called directly to verify my reservation and move in information. This self storage facility is set back from the street and traffic making it cleaner and safer.

It is a small Storage in Ventura that is nice clean and quiet

I have 3 units and wouldn't want to go anywhere else. There clean and easy to get to access. In and out.

It was fast and easy to get my unit. Irene in the office was very helpful and answered all the questions I had. Love that it is tucked up off the street away from people. Definitely recommend!

Irene was great helping me with my rental and Helped me set the app to open gate. Thank you for the help

Cynthia was great with working with me for my storage needs and lack there of. In a time where customer service has seem to have gone out the window she went above and beyond helping me. When I need a storage unit again I will be back to this place because of her friendliness and caring.

I come here and pay my monthly storage bill because I work very close by and Irene is always ready to help me and is very sweet.

Public storage is a clean and we'll secured facility. The staff is great!

I was in desperate need for a unit! Irene made it possible for me to find it! She was very helpful also in explaining to me how to download and use the app! Best thing on the app is - the ACCESS button! NO MORE getting out the car to input a code to get in your unit, you just click and you’re in! Thank you Irene for such easy and pleasant transaction!

Great service provided by Irene thank you

clean facility, the staff was kind & helpful. good prices. neat features like opening gate from my phone.

Seen the reviews..so I figured I’d give it a try...but definitely wish I hadn’t...the gate stays open longer then the hours of business so there is riff raff by outsiders...no cameras. Or alarms..and the workers are mostly never around

What a pleasant experience I had with Irene and Cynthia. With all of the challenges that our World is going through, it was very appreciative of the professionalism and kindness that was shown to us. I also appreciate how the location was clean and have accommodating hours.. Thank you Ladies

Used car lot the manger has 10 junk cars out front with no parking for customers and is no were to be found during business when you have 20 people living above the office you would think there be at least one person to run the office

Class pieces and trash in the streets. The property is in a state of poor maintenance. Employee caretakers appear to have 4 or 5 cars on the property. Some customers hang around the storage facility all day. Wondering if they live in the storage rooms.

I don’t know why but there’s something about this place that makes me feel uncomfortable I get a weird feeling from the people on the front desk and one time when I was at my storage unit I kind of felt like I was being watched they kept walking by asking me if everything’s all right I said yeah and wanted to tell them I would like to be just left alone but didn’t

Cynthia and Irene have awesome customer service , Great prices too !

Cynthia and Irene have been helpful since day 1, the facility is always clean and deliver outstanding customer service.

Expensive but I enjoy not being bothered too much by the management

I was greeted by Cynthia immediately, she answered all the questions I had and made the rental process super quick. Cynthia delivered excellent customer service, thank you!

This is a great place to have your storage, especially since its located off Victoria Ave behind Golf-n-Stuff on the frontage road that runs along the 101 Freeway. The office staff has been consistent, friendly & helpful for the 4+ years I have been there. It really makes a difference in whether your overall experience is average & ho-hum, or that you feel like your belongings are safe and sound without you there.

Definitely felt like I was greeted with a big smile. Underneath that mask and a lovely, Hello!, How can I help you! Place looks clean and safe. Thank you Irene for helping me figure out what size unit to go with.

IF you are looking for a storage facility i highly suggest this location, right off the 101 location is convenient & price is very competitive.

Great customer service! Property manger Irene is super helpful . Facility is clean & right off the freeway . Thank you

Place is always clean , and manager is very reliable and friendly .

Irene Cynthia is an awesome and cheerful customer service representative. Going through the motions of getting a new storage unit can be stressful at times, but she was so helpful and polite which made it a breeze.

El servicio aquí fue extra ordinario, me ayudaron a encontrar la bodega y me ofrecieron buen precio y descuento. Si esta en busca de Storage les recomiendo esta, Irene y Cynthia fueron muy amables. Gracias

After a lot of research I came across this storage, reading the reviews and visiting the location I decided I felt comfortable to rent here, out my life in storage while I travel, the hours are great if you need to access your storage, good prices definitely recommend, ask for the manager Irene she will help you with all your storage needs and will go above and beyond to accommodate you.

Muy buen servicio que recibi por cynthia & irene Lo recomiendo si estan buscando storage. Muy limpio y camaras de seguridad

Great service I received, I highly recommend anyone in need of storage. Is well kept. Thank you

I have been renting for over a year now and have had nothing but the best customer service available. Cynthia and Irene run the property very well and always make sure everyone is taken care of. The rates are definitely affordable and I plan on being a long term customer!!

Great facility ! Irene the property manager is so helpful !! Nice and clean ...

The location is right off the Freeway, makes it super convenient for someone like me that is on the go all the time, the hours are splendid and highly recommend if you are in search the facility is kept up to date, with cameras, led lights, clean and the staff is friendly and helpful irene was able to find me the right size and saved me money! Thank you !!!

Great place to get stuck in the storage trap. The rates vary throughout the year and I guess on what's available in the area at the time when I was checking out of my storage unit the one half the size was the same price as what I was paying oh, I know that because I wanted to downsize into a 10 by 10 from a 10 x 20 and they said it's only going to be $5 less. The staff is very nice and the place is very secure and clean highly recommended

Upon arrival I was greeted with politeness and professionalism. Irene and Cynthia were very helpful and extremely pleasant with helping me choose the right storage size. I would recommend this storage facility to all my friends.

My experience at this public storage location was nothing but easy and quick thanks to the woman that helped me. Cynthia made the process quick and easy and goes above and beyond to take care of her customers. The office was also very clean and organized!

I received a great service here, they were able to find me exactly what I needed based on some simple questions. I would recommend any one looking for storage or moving/packing needs. Irene was the young lady that helped us.

I was in search for a storage and during the rental process, the young lady named Cynthia was very helpful; she helped me with what I was looking for. She answered all the questions I had. Well informed, super friendly and quick service. I received her undivided attention, while she delivered exceptional customer service. Will highly recommend, thank you!

Very efficient, detailed and friendly staff. Clean, easily accessible storage spaces.

Cynthia and Irene are a pleasure to work with! They were sweet and helpful and saved us $$! Definitely would come here again!

Amazing facility ! Property manager Irene was such a helpful young lady. Amazing customer service & facility is clean ... as well right off the freeway .

I had a good experience with renting a unit here. Fast and easy service. The staff is friendly and knowledable.

Looking for a storage facility, look no further the Stuart’s units here are actually clean, the property itself is well maintained, new doors, New lighting, security cameras throughout!! I visited 2 other places but I rented here, the staff was super amicable Irene and Cynthia made this 10x better, moving isn’t really a a fun activity. Highly recommend.

Had a great experience with Irene super helpful and friendly..

Irene and the staff are always very helpful!

Been storing here for a few months, the staff is friend irene has helped since I started the initial process of moving, I would recommend this location if you are looking good prices, nice friendly staff and the place is clean and well maintained.

I was searching for a storage for my mother, I personally have a unit in Oxnard, but it’s too far for my mom to get to. I found this facility and was helped by Irene. She was so helpful and kind, made my mother feel safe storing here. Great price and Irene was just amazing. Thank you for all your help!

Great customer service and very helpful. Irene helped me with all my questions and helped me find what I wanted I totally recommend this place.

I was stressing out having to move and where I was going to store my entire home's furniture. Irene was definitely helpful. She made my moving experience less stressful. Gave me the best storage unit based on all of my stuff. Great experience overall. Great customer service. Inviting/welcoming staff.

great storage facility, is kept nice and clean, surveillance throughout, and the gate hours are the best in town, Irene & Cynthia were very friendly, highly recommend..

Great move in process by Irene. Super fast and efficient. She really deserves more than 5 stars! Thanks for all your help!

I recommend this place! I feel very welcome.

I had such a good experience here at Public Storage, Irene is the best! She was super helpful and answered all my questions thoroughly with a smile on her face. I would definitely recommend this storage facility because of her!

Buen servicio por irene nos trató con respeto y contestó todas nuestras preguntas. Recomiendo este local.

Very friendly,efficient and professional....

Cynthia was professional, knowledgeable and helpful. Very good experience.

I have a storage here since the beginning of the year, just coming around to share my experience here. The storage is kept clean and well maintained, great price, staff is friendly usually I only deal with the manager irene she is so sweet and helpful. I do recommend this storage for anyone out there looking. Thanks

Been storing here for a quite a while now. No dissatisfied irene provides very good assistance. I suggest this storage for anyone. Thanks

Prices are very compatible. Their access is great super extended comparison so other storages in the area, very nice lady in the office irene is very friendly & genuinely cares for her customers. Recommend 100 %

Too expensive! These people are ripping you off. 275.00 for like a 10x12 storage unit per month.

Friendly and great customer service- thanks again Irene!

Excellent service from Cynthia giving us the tour and setting us up with a unit.

“ had a great experience renting at this location by Cynthia she is lovely , definitely recommend you to stop by and getting help from her she’s super helpful!

Great customer service by Irene! I make my payment at this location because it’s near my work and i come to see Irene. She’s so helpful, thank you for all your help!

The staff was professional and courteous, especially Lily, 5 stars for her. The unit was clean and inexpensive. I would recommend this facility highly.

Safe

Amazing facility at a very good cost. King was able to go beyond and smoothly assist with the moving process. Would recommend for anyone looking for storage space

Irene is the best!!! Great customer service

Recommend this location, prices are great customer service by Irene was outstanding.

Nice location. Grounds looked clean and well maintained. Danielle was very knowledgeable and quick. Was in and out in a jiffy. I appreciate the help and the timely service as well!!

We were looking for a cheap and reliable place to store some stuff and we found this unit. We met with Danielle who was wonderful and personable while showing us the property, unit, and walked us through paperwork. It was so easy that this is our first choice for any future storage.

I received great service by Irene location is nice and clean prices are the lowest

Great service at this location. Irene made everything understandable. I recommend this area behind gulf n stuff in ventura.

I really enjoyed the service from Irene. She was really kind and helped us out quick. Overall it was totally worth it.

Been using this storage since September and they great prices for storage units. Had some trouble with my lock and had an employee come out and help. She had good customer service. Would recommend.

HI’m here to review this property and property manager Irene , I have been storing with them for several months now and I have to say their services are outstanding, Irene the manger is great, she is very diligent with her job, she keeps the facility very nice and clean and they have great security system. Would highly recommend this facility.

Irene was so helpful with helping of my payment.

Location is great, prices are great, staff is incredible the young lady in the office “Irene” is super friendly, she always has a smile and is ready to help when we come in. Thank you for keeping our stuff safe ! Recommend if you are in search of a storage.

Monica was so helpful and great customer service!

This is now my 2nd unit in 3 months that I’ve rented with public storage at 2 locations. I’m very happy with my first location but needed a second one and they didn’t have the size I needed. They sent me to this location and was very pleased with the prices she had here and I felt like they were really taking care of me. Irene at the front desk already knew my name as I walked in the door and knew why I was there. She showed me the space and was the perfect size. I didn’t think I would have had such a great experience twice but I was surprised. I will never use any other company besides Public Storage.

Came in and made a payment on my parents unit and Christina was very Polite employees are always helpful when I come in, will recommend this location.

I was there for 7 years and never had any issue or problems. I always appreciated the friendly and helpful staff. I will definitely recommend this facility to others.

Brandy was so great! Definitely reccomend her!

Irene is an amazing Manager!!! I have been renting at this facility for several years and have always received great customer service from Irene.

I hear that when you give these guys good ratings they give you great prices and storage so I'm going to give him a shity rating and hopefully they screw me on storage

This storage is good has a long access period, it’s kept very clean and offers security cameras throughout which makes it even more safe irene is super sweet and she will take good care of you I recommend to anyone looking for a storage

Renting here has been a great experience, the staff is friendly IRENE the manager has the experience and is super helpful. If you are in the search for a Storage I highly recommend this one is clean and secured.

This place is great if looking for a storage. The location is so clean ans irene makes the whole transaction smooth.

Irene has great customer service. She is very polite and helpful. I would reccomend this place.

I love this property, Alex was very helpful and knew exactly what i needed, He made everything go by so fast and easy for me, he was very respecful and professinal. I would 100% recommend this property.

The people were great - at this location as well as at the McGrath Street location which referred me to this one because they had what I needed for the best price. ALEX assisted me at this location and was extremely helpful and friendly. I would DEFINITELY recommend Public Storage. I used them three years ago and they have just continued to improve their service.

I found the storage facility online due to the great reviews, I made a reservation followed with a call from Irene, I scheduled a time to come in, when I came in she asked some questions showed me the unit gave me some moving tips Irene made the transaction so smooth. I recommend this storage to anyone it’s nice and clean and the service is amazing.

The first time I had a problem with Public Storage I had a reservation that they did not honor and my dad had just passed away and they did not give me this the RV spot that I had requested and the guy screamed and yelled at me it was very disrespectful then I had storage a regular storage with them and I came at 9:04 and you’re not supposed to be here past nine and they didn’t let me in the gate so I just left but I got a phone call in the morning saying it was my warning that I’m not allowed to be there and they cursed me out which was unnecessary all they had to do was just tell me remember you can’t come in at nine .. I will never rent from them again.. plus they have all kinds of hidden fees!

Is storage their prices are great, long hoursC clean place, Irene provides an excellent service to this facility. If you are in need of Storage this is the place to go.

If you are looking for a storage this is the one to go, the staff Irene is super sweet. I like that they have extended their hours and they have great security system throughout, so makes me feel confident having my stuff here in storage.

Its public storage. It's a storage place. Prices could be a bit more reasonable.

Irene the manager was so helpful! I made a reservation online and within minutes I received a call . Went in the same day & rented the storage . Irene asked me a couple of questions and based on the information she recommended me the perfect size . Also they carry so much handy stuff WE all need when moving . Facility was right off the freeway behind golf stuff nice and clean . Highly recommend it . Also loved the system she mention , no one can be in the facility after 9 ‘ O’clock I believe , now I feel and nice safe leaving my personal stuff in a storage . Thanks again Irene!

Alex helped me out and was extremely professional, kind and courteous. The facility seems nice although the hinge on the door to building B was broken. I hope they fix it soon.

Fantastic customer service. Irene and Alex were very helpful and friendly, strongly recommend this place.

This is the first time I have ever reviewed anything...that is a testament to how unfairly this place treats it patrons. I have been storing my things here for nearly two years and have had nothing but problems. My car was broken into while here and they provided no help at all. My storage unit was broken into and the only thing they did was give me a cheap lock. Now it is time for me to move out, and I find out they changed their hours so that they close before I get off work and they no longer will do the first 10 days prorated. I am amazed they can stay in business treating their customers this way!!! A true FAIL.

Since I live in Ventura and my unit is in Oxnard, I’m thankful that I can make my payment anywhere! Irene is very professional and making the payment is very easy. Thank you for your kindness Irene!

They are courteous & kind when the "going gets tough"!

Hello I recently started renting here. After going through different locations and doing my research on the storage in the area. I came here and was helped by the manager Irene she was very friendly and truly cares about her customers that's the impression I got. The prices are good and the storage is super clean and well maintained I do suggest those anyone that need storage. Ask for Irene she will most definitely take care of you.

The staff here is amazing. Irene was so helpful.

The staff here is amazing!!!

I had to move unexpectedly and the people at the Walker St. Public Storage in Ventura were amazing. They were very friendly and helpful. I got everyone moved and taken care of the same day. You're a life saver! Thank you and I look forward to continuing business with you Irene.

Property Manager Irene was such a good help! She also speaks Spanish which I was thankful for since my English isn’t that great . Facility is nice and clean and right off the freeway. She answered all of my questions. They offer insurance , automatic pay & they also carry merchandise. Thank you Irene.

Hello I recently started renting here. After going through different locations and doing my research on the storage in the area. I came here and was helped by the manager Irene she was very friendly and truly cares about her customers that's the impression I got. The prices are good and the storage is super clean and well maintained I do suggest those anyone that need storage. Ask for Irene she will most definitely take care of you. Xo

Jodi & Irene were so lovely and made the application process so simple. Thank you for your kindness and smiles!

I met Jodi at Public Storage, she was very friendly and welcoming and answered all of my questions. She took me around to see several spaces personally and was and I was very happy with the customer service she provided. Very highly recommended!

Amazing customer service provided by Jodi. Being a new customer from out of the area she was very helpful and patient. When I had a problem with my storage unit I was quickly given additional options to store my belongings at a great rate. I definitely recommend coming to this location.

I just want to say that the girls at Public Storage on Walker are the best. Process is fast, easy & fun.

The Web reservation system couldn't be easier. A couple clicks, minimal data entry and you're done! Plus, Jodi in the office is a gem!

We had completed the application online so when we got there Jodi was all ready to show us our unit. She was pleasant, professional and made sure we had all the information we needed.

Super cool staff. Irene & Jodi took care of everything. Gave me options, showed me a couple of units and I chose the one I wanted. Easy access to a 10x5 unit inside a ground floor building. Good price. Way cheaper than Santa Barbara. Only a couple of things I noticed: The front gate kept opening and closing on its own when I was there. I was told that the rail was bent and it does that sometimes. The next time I came, it had been fixed. You do have to get out of your car and walk to the gate to punch in the number to open it. You can't do it from your car. To go out, you can, but it's on the opposite side of the gate, so you have to swing wide around to get out. The second is that I didn't see security cameras in the building where my unit is, or outside where I'd park my car. I would like to see more of those so that the office could monitor it. Otherwise, I'm happy with my new unit and imagine I'll be renting it for some time to come.

What a pleasant experience! Jodi was very helpful and personable. Thank you for making a hectic task so easy and fun. Highly recommend!

👍🏻

Great customer service she was awesome very nice answered all questions

Needed a storage unit in Ventura to help make moving from another city go a little easier. The Public Storage website was easy to use for finding nearby locations, choosing the right size unit, and making a reservation. Shortly after I reserved a unit, Jodi called to confirm my res and explain the process. She gave me a good time to come to the facility where she gave me a detailed tour, showed me the unit, and explained the great security features. She was very friendly, professional, and offered advice on how best to use the unit. Everything was clean, well organized, safe, for a very reasonable price. I'm sold on Public Storage as my "go to" company for storage help. Thank you Jodi !

Office unstaffed during day at 3pm.

Great customer service

The staff at this Public Srorage was friendly, energetic, and personable. Jodi was knowledgeable and did a great job breaking down move in details. I'm confident that my belongs will be safe and secure at this facility.

I am a first time storage-user. The leasing process was quick and easy. Irene gave me extraordinary service, she's very friendly and was able to answer all of my questions. Clean facility and feels very safe. I highly recommend this location.

My husband and I recently got a unit, we just moved from out of state, and the customer service was excellent, Irene made the transaction so smooth and pleasant. Grate rates and great hours as well. I would recommend this location.

My Father and I went to rent a space and Joey was very nice and personable. Joey provided much help and answers to our questions. The quality is very nice and clean. I would recommend this location to anyone.

I just moved to the area, found this storage place online due to the great reviews provided by other users, long story short I came in told them I needed a rental unit and Irene was really friendly and asked me a few questions to help me find the right unit for me, I ended up getting a great move in promotion and the rate is very competitive they recently did a lot of upgrades to their property. Anyone in need for their spring cleaning come here ask for Irene she's the manager she will help you in any way she can. Thank for the help and packing tips !

Wonderful staff. Great hours. Clean and nice.

Extended gate hours and the office is open everyday, which is great. Irene and joey are very helpful I recently had an issue with my auto payment and I was traveling and she was able to help me. Higly recommend this facility as well right off the freeway which is a bonus! Thank you staff.

Nice polite staff clean units

The staff are very friendly, but the units are not protected with adequate security cameras, alarms, or lighting. I've been burglarized twice and nothing has been done to rectify the situation. I've been at this location for 3 years and rent three units. My rates go up every year, but the security remains the same. Several homeless rent here and have been known to use these units to sleep in. If I'd have known, I'd have rented elsewhere

My fiancée and I have had our stuff here for about 3 months. Our locker was broken into recently, and the employees did nothing to help us. The thieves put their own lock on our locker, and the employees would not call their boss down to cut it off for us, forcing me to buy my own cutter. THis is not the first time this has happened. Somebody had the same thing happen at the same facility a month or two before. Beware of this place. They will cut your lock, and the employees will do nothing about it. Honestly, it seems like the employees may be in on it themselves. Not sure. If you rent here, just be cautious.

I come pay the bill for my parents every month and the guys in the office are really nice. The facility is hidden and that's what my parents like about it. Thanks Public Storage for making it easy.

I've been storing here for a couple of months and all I can say is excellent service by the staff here. They are always nice and treat everybody with respect. If I ever need a storage again, I know exactly where to come.

Great Place, Great Customer service.

I have had a unit here for a few years and the staff is always nice and friendly, Irene the manager called me regarding an issue with my credit that is on file, she reminded me it was about to expired so I could update, I really appreciated the reminder with the holidays around the corner who is even thinking about their storage bill. Thank you

Jennifer was GREAT... she really cares and do was the other young lady with her...

My friend and I are just moving to another part of town and and we found the best prices here at public storage. Facility is well maintained, clean, not to mention Joey was super nice and helpful.

My car needed a jump, so I went into the office to see if I can get some help, and Joey helped me out no questions asked. Service is always awesome, the area is nice, thanks again public storage.

manager Irene andrade was very helpful . highly recommend this location . right of the freeway as well very convenient . once again thank you .

Great customer service provided by irene she helped my dad get the right unit and recommended moving Supplies. Thanks location is good.

I was looking for a place for my sister who lives in the area to store her things. I was recommended this location and now I know why. Irene the property manager was very helpful and took the time to show us units and go over packing supplies with us. It has been a stressful time for my sister with this move but she made renting a storage easy we recommend this location because of Irene.

A great place to store your stuff. Very clean and convenient. Very helpful staff. One employee that definitely stood out her name tag said Irene. She helped me find the right size, and right unit at a great price.

My Expirience with public Storage was Great. An Employer by the Name of Irene was Very Patient and helpful With My Questions.

I came to make my mom's payment and Joey was really nice. The process was quick thanks again public storage.

Después de varias paradas en busca de storage encontramos esta locación el precio mensual esta súper bien é Irene y joey fueron muy amables les recomiendo gracias

Love it here, clean safe and friendly staff.

if you are looking for storage this is the place great extended gate hours and the office is open everyday, which is great. Irene is very helpful I recently had an issue with my auto payment and I was traveling and she was able to help me in a matter of minutes.

Theft. Storage unit was broken into. Getting a complete run around from this company. Will never use them again and will not recommend them to anyone due to their lack of customer service and integrity of the management for the well being of the contents of the storage unit. Odd how the gate camera happened not to work the night my unit was broken into.

Great customer i would recommend to friends and family. Ask for Irene she will give you the service you deserve

Great customer service provided by Irene also a lot of merchandise available there great promotions thanks for the help.

Weve had a unit at this location for over a year and we are very happy With the managment, facility is always clean. Thank You for keeping my items safe. If You are in search of a unit this is the place ask for Irene

Had been shopping around when i came in Irene was in the office helping other customers she greeted with a smile and said it will be a minute. After she was done she then helped me i asnwered a couple questions and went to go look AT a couple units. She found me the right size. I am very happy with unit and the Customer Service provided by Irene. Thank You

When I was looking for storage I looked online then I decided to check out this location for the reviews, Irene was very professional and sweet she helped me choose the right size unit and was even able to save me some money. I recommend this place !

Irene was very helpful while I helped my grandma with her storage unit she made it easy and fast.

If you ever need a storage this is the place to come! Thank you so much Irene Andrade for all your help:)

excellent location. sign up was fast and painless. love the fact that you can drive right up to your unit and avoid elevators and long hallways. Highly recommend this facility

Irene Andrade gave me the most excellent service. She is the best, I had stopped at three previous stops and I didn't even know of this location I had to make a U-turn helped all my needs.She was the best welcoming and and met all my needs.

I came in after work to rent a unit and Irene was very helpful at first I was hesitant about the size but she told me how to pack and organize the unit and at the end it worked out perfect large selection of merchandise. Recommend this storage facility for anyone in need of a unit.

i recently had a billing issue and irene went out of her way to help me resolve this issue thank you for your service property is always well kept when i come in recommend this storage

Great customer service by the manager Irene she is always ready to help, I feel safe that my items are in good hands. Also convenient location off the freeway if you are always on the go like myself and the access hours are convenient, thank you Public Storage and Irene.

The staff is always very nice when I go in and know be by name. Great customer service thank you Irene!! You all make it easier to want to go in and make a payment!

Great staff and excellent facilities! Especially Keith Sprague! Always clean and well lit inside and out. I wouldn't use anyone else!

Irene was very helpful when renting our storage unit. We received tips on how to pack and organize our unit. Definitely recommend the facility to friends and family.

My experience as a new customer was a very friendly and most helpful at sign up. Manager Irene was very professional and also Randy who was very helpful over the phone in initial registering.

I got very good service by Irene and she was so nice and she really helped me

Great customer service. Irene was very helpful and able to get us into the right unit and save us money.

Irene was very nice and helpful during my move in and she answered all of our questions. Property is clean and the hours are good.

1st off, everytime I went in to pay my bill I was begged to write a review on google for public storage because Anna stated that they get a bonus based on the google reviews. That is the only reason you see any positive reviews in this place. 2ndly, one month I was late on my bill, the management (anna) mistakingly told me my lock was cut ,so I needed to buy a newb one before I could access my unit. I was very upset, clearly they dont cut the locks until a unit is auctioned off. So I bought my lock, and Anna went in to my unit to supposedly take off a lock PS put on my unit, she walked out before I could see what she did, and when I opened my door to my unit my lock was sitting inside the unit, not cut. She was a horribly rude person, who told my wife "my supervisor doesn't talk to people who don't pay their bills ontime". ANNETTE I loved! she should be given the opportunity of living onsite and running that place. She was outstanding! Shes gone now... Anna is just an internally ugly person... We moved all our stuff into another self storage, which sucks to have to do... simply because we didnt feel safe with our stuff being there...

Exceptional service. Ill tell ya, Kieth helped us in a manner that was welcoming, professional, and simply made us feel like we were bieng genuinally helped. The place was clean and well mkept. I certainly have no complaints. And if asked, I'll be the first to recoment your facility. Thank you, and that's it

so helpful , very clean , good hands & also very afforadable , highly recommend this place to anyone in the search of a rental place . good customer service , manager irene is always so helpful , always answering my questions with a smile , she gave me what i was looking for , for a reasonable price . ive been renting with her for 4 years and ive had not had one problem .

Customer service is great I definitely recommend this location for your storage needs. Irene was very helpful when we went in with my parents to get the unit she was professional and answered all of our questions, property is clean and the service it's outstanding.

I was helped by Irene and had a great experience. The property was well maintained, I recommend this place to anyone in need of storage.

IRENE was wonderful! She was so nice and helpful. I just moved my stuff. Great so far.

Awesome experience!! Samantha was so helpful.

Lights didn't work. No carts available for use. Dirty. Rusty doors. Raised my rent after about 1 year by 20 percent! Saticoy self storage was clean, well lit, elevators and carts, and much cheaper!

Interesting location, but great customer service. I was taken care of quickly and effectively. Irene did a great job delivering all of the relevant information and answered all of my questions knowledgeably. Prices VERY reasonable.

I was very happy with the service provided by Irene from my initial inquiry to move in day. She is friendly, knowledgeable, and VERY helpful. She explained the terms, helped me select the proper unit, and helped with my scheduling. The unit was clean and felt secure. The entry is secure and simple. I highly recommend this place.

The girls at the front office are very helpful Sam and Irene. The property is always clean. Keep it up girls

When I came in with questions the girls were very helpful Sam and Irene are great addition to this facility.

Samantha and Irene were exceptionally helpful.

Loved the place. Specially the service, Outstanding. Irene is so helpful and always goes above and beyond for her customers. Safe and clean Environment. 5stars!

Irene is a trustworthy hard working as reliable person. She gets along well with everyone she works with and is very kind hearted. She has much proficiency at her job. Amazing job !

Irene is a great Manager!! Very clean property.

I just love the great space and availability of storage rooms !! Also great costumer service on behalf of the young lady Irene, she was a sweetheart on making sure to meet my demands!!! Will recommend thanks

This location is amazing . Love the customer service, workers & manager always helpful . Storages are clean . I recommend this location . Keep up the good work ! :)

I have had a storage here for years. The property manager Irene is so sweet always ready to help me with any question.

The staff is so courteous and very helpful. I really appreciate that.

I called with a last second request and spoke to the gentleman in charge for all of the Ventura Public Storage locations. He suggested the size of unit based on what I told him and everything fit just right. While at the storage store renting the unit I was assisted by Irene and she was very pleasant. She was very knowledgeable answering all questions I had and informing me of things I had not thought of. I was able to rent a unit with ease and the whole process took about 20-30 min to see the unit, do paperwork, ask questions, and finalize the transaction. Thanks very much for making a stressful situation an easier one to deal with. Ryan

I feel safe and unworried about my belongings . The new manager named Irene is always there to help me and my wife on any questions we might have . Always with a smile & very Caring . Recommend this location . Keep up the good work !

The property is always clean and neat. Irene is so nice and helpful.

I have rented here for a few moths and the property is always clean and well lit Irene the property manager is always ready to help with a smile I highly recommend this place.

Great unit, very well maintained, and not to mention the outstanding customer service received thus far. The Manager, Irene, is very friendly and always willing to go that extra mile for her customers. Thank you

Personal was fantastic sweet and lovely strongly recommend this place

I am fairly new to this location but I have been very impressed with the customer service thus far. Recently had some trouble paying my bill online and after discussing this issue with Irene,the manager at this location, the problem was solved. She went above and beyond to get an answer and helped me resolve the issue.

Terrific customer service, quality, and consideration by all staff. The facilities are well maintained and the management is excellent. Thank you Irene, you made the experience quite effortless and helpful.

The sales representative was helpful and understanding of my needs. We were able to receive a unit the same day. I would recommend that they provide additional hook-ups even though they'll be extra it would be more convenient.