Public Storage Self-Storage Units at 4400 McGrath St, Ventura, CA

Suzy has been great all these years. She went out of her way to help me and not only save money, but also make the best choice. She's an asset to your company.

Suzy was the best property manager I’ve ever had Helpful pleasant 🥰🥰🥰🥰

Suzy is awesome! She is helpful, friendly, and provides service beyond the call of duty.

Suzy is the best. The storage space is clean easy to access. Great place to store your stuff.

Suzy was amazing and help us with everything we needed & more!!!! She’s amazing !

The manager here, Suzy, goes over and beyond with excellent customer service. It was a stressful morning for us and she made the transactions easy and was very friendly and personable. We actually left another storage facility to come here because the quality of the units and service was a step above. - Thank you Suzy. You're awecome!

Had the most stressful day moving and came here to get my storage unit and it was incredibly easy. Suzy was so helpful and kind and made the process very easy!

Irene is the best

The cleanest property ever

We came in to get a bigger unit and it was so easy! Suzy is awesome! So helpful and nice!

Great place!!

Highly recommend this location great service by Suzy and Kayla thank you girls

MANAGEMENT IS ON TOP OF EVERYTHING... THE STORAGE LOTS ARE CLEAN... AND THE MANAGEMENT IS HIGHLY TRAINED AND COURTEOUS AND PROFESSIONAL... MICHAEL NIELL...

Such a wonderful place!!

I had a great experience here. I had my storage there for about a year and never had any problems. Staff was super sweet and nice, and very accommodating.

Paying my bill just got easier. I went in to pay. I had to wait a few mins for the girl that works there to come back from lunch. She helped me download the app and set up a payment method so that I never have to wait again. Thanks Susie.

Stay away from the place and all other ones! They have horrible disrespectful customer service! I had a unit for 3 months for some extra furniture and tools and every month after the first raised their prices!!! STAY AWAY!! Horrible unkept facility as well! If I could give it 0 stars I would!!

I’m very pleased with this place and the staff, especially the manager Suzy! 🤗

One of the best properties in Ventura!! Highly recommend renting a locker here

Great customer service ; Kayla assisted me with all my concerns and questions and made sure I was taken care of :D

Susie is without a doubt the best! So nice and great. Absolutely awesome customer service and a fantastic person! 10/10 A+ 5 stars! Woo!

Rented at this location a fee weeks ago and i was totally impressed by the level of customer service i received. Adriana and susie were very professional and helpful. I got the size i needed at an awesome price. Place was clean too.

suzy was very nice and professional. she helped me rent a unit and make a stressful situation go smooth and easy.

I definitely recommend this public storage on McGrath. I have been using for work/business with minimal hassle for the last 3 years. I recently needed a personal vehicle parking and Suzy Diaz came through on her word and got back to me about the open parking spot I recently rented. Thanks greatly appreciate it.

Excellent customer service. Very helpful employees willing to go above and beyond to help you out. Highly recommend

Worst experience ever. I would rate them 0 if Google had that option for fraud and false advertising. I signed up for a promotion of first month $1, I got billed for a full month, over $200, plus insurance for $15 even though I made it very clear I had insurance. The agent refused to even get a copy of my insurance card, refused to issue refund. I moved out in one week because of poor service and lying to the public about 1st month for $1 and agent still refused to issue a refund or honor advertisement. The place us creepy, closes at 9 pm, which us very inconvenient and I got the impression they have people living there. Moreover, I rented an 8x10 unit, didn't even have lighting., I have rented smaller units either lighting.

Kayla was the nicest person, love her personality. Every time I come she’s Always the nicest

Such a sweet young lady!she asked if i can leave her a review I said of course I can. Felt welcomed as soon as I walked in the door. Keep it up Kayla :)

Easy, fast setup even with multiple account members. Thank you for making it a breeze Suzy!

Best customer service ever! Especially these days!! Highly recommend!!!

Nice place Excellent service The manager is very nice person :)

Friend has storage space there

Suzy Diaz is very friendly and so helpful.

Suzy, the manager there was so friendly and helpful. Five star review for her hands down! Thank you Suzy for all your help.

Best customer service I’ve experienced at a storage facility. I was welcomed by Suzy, she is great as she is very knowledgeable and experienced. Highly recommend!

Great public storage and amazing service. Suzy was very helpful getting a unit.

Went by to get some information and had a wonderful experience. Kayla was totally awesome at explaining all the prices. Will definitely be returning back soon for a rental. Thank you to Public Storage, Kayla rocks!

Suzy was so amazing and helpful! Definitely recommend this place! Thank you so much Suzy!

What is the cost break down of your units?

I reserved a unit online, super easy to do. Went to move in my items and was greeted by Kayla. She was nice and helpful. It was easy to find my unit. Very clean.

I called looking for a storage and you guys didn't have it but Kayla tried her best to find a unit at every property for what I was looking for but no one had it. We wanted to leave a review cause she was great help

Suzy was great. Super helpful and took time explaining things to us.

Clean facility, Suzy was very friendly and helpful!

I love Suzy- great service! Helpful and she realized I was a long time customer so I go a discount for loyalty

Went in for packing supplies and Suzy was great in helping me figure out how many boxes and packing supplies I need for my stuff.

Suzi was super helpful and friendly. My unit is the perfect size. Thank you for the great customer service.

came in to see if there were any storage units available and the ladies there were really nice and professional. although there weren’t any units available i’m still trilled about the great customer service i received

Exelent

Suzy was very helpful and went above and beyond to ensure that everything was set up and taken care of.

Mikael was wonderful and very helpful. Great customer service. Will do business here. Thank you Mikael

Thank you Kristine for being so helpful! Storage is hard to come by right now and we were thankful to find a spot. :)

kristine really helped us out! thank you so much for finding us a unit.

Thank You Kristine for helping us get a unit last minute!!!

Great business, so friendly!

She was a great help and courteous

Pros: - Price: took advantage of a promotion and received a discount. - Clean Facility, climate controlled Con: - Price: I kept getting a $10 monthly rent raise every few months. I’ve been there for 15 months and during that time I’ve always gotten 2 increases in rent. - I tried to get swap to a bigger storage unit and I was given an attitude when I inquired for pricing. Come to find out, current renters do not qualify for promotional pricing or discounts. So much for customer loyalty. - The lift is PATHETIC and is such an inconvenience. First of all, there’s no doorstop to the door to the lift. So imagine being by yourself and trying to move heavy things in and out of the lift while trying to keep the door open or being slammed by the door. - No doorstop on all doors. Prepare to make your own make shift doorstops. - Lack of Dollies: this where my 2 star review comes in. Moving out was such a PAIN as I was only available to access my unit after work hours. There are 2 dollies in the whole entire facility and they keep it locked up when the office people leave after 5pm. This was the most frustrating part of my move. I drove up an hour through traffic from LA to start emptying my storage only to find out I can barely get anything out as there are no dollies. I understand that dolly theft is an issue, but how do you expect renters to utilize the facility with ease without these?? - Prepare to do a lot of walking. Especially when you’re on the 2nd floor and when you’re using the lift. - Upon moving in, I was tricked into using their locks which costs $23. When the female worker was showing me my unit, she snuck the lock into my hand and goes, “here’s your lock” and tells me to lock the unit door with it. She made it seem like the lock is a part of the unit. I realized upon signing the lease that it was extra $23 on top of all the extra added fees at move in. I politely declined, I stated that I came prepared with my own lock that I’ve used at ALL the storage I’ve used in the past in different states. The female worker said that I had to use their lock. This was ABSURD and honestly left a bad taste in my mouth regarding this location from the start. - Hours: Can’t access the storage past 9pm. - Safety: Shady people hanging out or more like camping out outside the office & the gates around 7pm. I’ve rented units at: - Extra Space Storage in Milford, CT - Extra Space Storage in Wahiawa, HI - U-Haul in Nanuet, NY Public Space Storage on McGrath street in Ventura was the most disappointing out of the 4 I’ve rented in the past. And the most inconvenience. Hard to believe a place where I keep my junk gives me such anxiety and stress!! Avoid this place. It is evident to me that all this place cares for us getting your money. No customer loyalty or amenities for the customers to make storage access easy & stress fre.

Such sweet customer service

Great place and better price.

Great prices great location. Great place to get moving supplies. They’ll hook you up with a discount if you buy in bulk. I will always rent with public storage first before any other place.

Nice people. Easy entry. Plenty of space

I walked in today 12/17/20 without a Reservation in desperate need or a Unit ASAP and Suzy Welcomed and Greeted me instantly with kindness. Within 10 minutes I was shown a Unit and Put into a Unit of my liking. Suzy was Super Fast, Super Kind and as a First timer of Using a Storage unit. They made me feel very welcomed and comfortable about putting my items in this storage unit as others around the area did not make me feel this comfortable. This unit is Clean, and the property itself is clean. Hoping to stay a while. Thanks Suzy for making me feel welcome . :)

The staff are awesome here..

Spotless and secure facility. Suzy and Kira are dedicated to the needs of their tenants. Top notch. As far as storage places go, this place does not disappoint. Open 365 days a year.

Came here to get some boxes during my move to oxnard. Thanks to Suzy helped me save money on moving supplies.

Vine a rentar una unidad. La muchacha fue muy amable y habla español. Me trato con mucho respeto y contesto todas las preguntas que tenia.

We have had units here for 15 years. This past weekend, we made the decision to combine units into one and were pleasantly surprised with the ease and quickness of the move. Our normal staff weren’t on shift, but Danny (on loan from the Hueneme location) went above and beyond to make sure we were able to complete the switch without penalty. We truly appreciate the courteous experiences we’ve had with every staff member since Public Storage took over this location.

Very nice location. Fair prices and helpful staff.

Suzy Diaz has been nothing short of excellent, in making sure that we have been very happy to have not 1 but 3 units with you. She goes out of her way to make sure all of our needs are taken care of. She is very professional and courteous! I have referred several people to you due to her service. Suzy makes public storage the right choice. Thank you.

Excellent Location,Clean and tidy all over the property. Staff is friendly and welcoming !!

Charlotte was a nice, sweet lady. She broke down all the costs of the unit, and gave me a tour of the facility before I made my decision. So far so good.

Awesome and clean ,a bit expensive though .Perhaps they could be a little cheaper.

Rose did An excellent job, I was very pleased with my first experience with public storage.she has great consumer service and made my experience easy .she walked me thru the whole experience. I strongly recommend and ask for rose :)-Dexter

Suzy and team were very professional and extremely helpful. We had a very seamless set up experience. The pricing was also very low. For any UCSB parent or student in need of storage, I would suggest this Ventura location if possible. The price is considerably lower than SB and the customer service is exceptional.

Rose was great and very polite. Suzy and Rose made it quick and easy to get my new storage unit. Thank you both! After searching many facilities, I finally found a unit that works and for a great price!

I posting this review for Suzy on behalf of Patricia Laborde (unit H222) Suzy has been wonderful to work with for the past 3 years. She has always been professional, courteous and respectful. She is awesome! Patricia Laborde

Review from Diana Jines (unit K279) Thank you Suzy for everything. You are a joy to work with. You have always been so helpful and professional. You have a great personality and it always makes my day to see that winning smile of yours. You are the best! Diana Jines

Great deals online with these guys. Suzy is very kind and helpful

Best storage option! Very friendly and helpful staff!

Great customer service from Suzy and her team! Highly recommend!

Very good location. Ver y friendly staff and the location is always clean

Fast easy check in!

Ok

Fast and friendly

This place is clean, safe, professionally run. Suzy and Kira are on top of things. I recommend this location to others looking for a storage space.

Very easy to rent a unit! Kira was extremely helpful and kind! I highly recommend!

Suzy is great!

Very clean location, great customer service. I received fast and friendly service. The employees at the store are always so professional.

Service is fantastic here! My first time getting a storage and they made everything so easy. I believe Lilly is the one that helped me. Thanks for making me feel valued.👍

Kira and Suzy are amazing. They have both been so patient and and genuinely helpful to me. They keep the facility super clean too! Best storage experience Ive ever had.

Excellent service from Lilly😉🙌 Thank you for your help. Great place.

I was pleased with the customer service I received from Lily. She helped with all my questions.

Kira helped me get settled in. I have quite a few spaces but trying to bring them closer to home. She was patient and very professional. Thank you kira

I was thoroughly impressed by the service I received at this location. I was helped by Kira. She was friendly and seemed enthusiastic about helping me to find a unit. She was very informative and thorough. All of my questions were answered and I left feeling very comfortable. I am very happy to recommend this location.

The young ladies who are working the counter today helped me with all my worries and really helped me out. I commend them...

Clean facility. Monica and Lily are so sweet.

Monica and Lily are lovely.

Kira is such a great asset to this team. She is very professional and very confident. Thanks Kira for helping me with my second storage unit

Excellent customer service! Kira was great at helping us get our storage unit and answered all of our questions. Lily was awesome when we came back to move into our storage unit. We barely made it by closing time, but Lily took extra care to help us get into our unit. She was friendly and very helpful. We would recommend this business to anyone looking for storage rental in Ventura area.

Lily did a great job showing me the property and making sure I got the unit that I needed for our business.

Great customer service! Wonderful staff! Haven't had any problems with storage or being harrassed, making payments on time. Recommend if your looking for a place to store stuff.

Cynthia and Kira were great! Super helpful and quick. I did everything I needed to do in minutes with no issues. I would recommend using this business 10 outa 10.

Lily and Cira where every helpful and very nice!!

lily did a good job walking me through everything i needed. property very clean and friendly

Service was good kira helped me through the process. It's nice and clean. Thank you.

I've had a few storages at different places and this one is the best yet! I travel alot for work but when I do come by they always remember my name. Cynthia and Lily are absolute sweethearts. Always willing to help me with any questions or concerns with a smile.

Cynthia, Kiara and Lily the girls at Public Storage were very nice and helpful. Great customer service and every time I go in they have smiles on their faces always willing to help.

Everyone at Public Storage was helpful and kind! Overall a very good experience

First time renting a storage unit and my experience was great. Suzy showed me around the property and my unit, explained clearly for any questions I had, and was very friendly. Was able to get in and out quickly without any confusion!

I’ve never rented out a storage unit before, but Kira made the process very simple and easy for me. She was very sweet and easy to talk to— I’m glad I picked this place!

Great and helpful service

I dont know how they have 5 stars. I've been there for 2 months and vagrants sleep inside the complex plus alot of break ins. Staff are oblivious to the crime, needles found in parking lot. Navy family here, do not rent at this location

do your units have temp and humidity control for antique furniture??

My husband and I had an awful time trying to find storage in Goleta and Santa Barbara. Everything was either full or incredibly expensive. Eventually, we decided to broaden our search to Ventura and found the Public Storage there. Not only was it way less expensive (about $100 less for the same amount of space), but Suzy, Kira were incredibly friendly and gave us loads of good advice. They made the entire process so much less stressful!

Excellent service

Danielle and Suzy were very helpful! Nice facilities as well

The staff here is the bomb! Suzy, Kiera and Danielle are always more than happy to help with any issues with a huge smile!! Their the cat's meow in customer service . Super friendly atmosphere at this location. Love the laid back feel of the facilty. Maintenance is topnotch! So far the pound for pound best PS branch!! Nuff said.......!!

Suzy and Kira are both so nice and very friendly, They always help me with a smile.

Kyra is the best!!!

Suzy was awesome! So I made my reservation online for a 5x7. When I got there, that unit was taken and she showed me a 5 x 5 which was way too small!! She was really cool about it and didn't make me feel stupid for making the wrong decision. When we got back to the office, we found out that not only was there an even LARGER unit but I still was able to get the discount for making my reservation online! This was way way way cheaper than other local storage facilities. She was wonderful and I highly recommend this place!!

I’ve been using this storage space for two years and the ladies here are 100% helpful, knowledgeable and nice. Today, Suzy helped make changing unit sizes fast and simple, she is awesome!

i had alot of questions when i came and Cristina was really helpful to answer all my questions, she was really friendly and gave me the best customer service i loved it !

Came in to make a payment Christina greeted me with a wonderful smile she was very helpful bright up my day

Great customer service!!! Suzy and Kira were very helpful and knowledgeable. Clean place.

Crear location Suzy is the best . Clean Andrés great prices

Told us our rate would stay the same as when we open our account. Now they are increasing the rate less then 8 months after we move in. Liars They also keep the "free carts" locked up. So you better hope they can find the key or they are in the office when you need it.

Kira and Suzy were immediately able to get me into a unit and have a variety of sizes to select from.

Reserving my storage unit was quick and easy online. Once I got the office, Suzy was helpful, knowledgeable and friendly. Thank you!

Suzy was so great, I was in a pinch and needed storage quick and she helped me out perfectly. Thank you!!!

clean and convenient. prices are reasonable and security is great!! one of the reasons i rented was that they had top security there

This store is great. The people working the front desk are so nice and they always seem ready to help. Susy helped me get a storage locker and she was so knowledgeable.

Adriana is the greatest really helped me out! I couldn’t ask for a friendly employee, she showed me the property and answered all my questions. Really great expensive would recommend!

Suzy is the Best !!!!she is friendly , efficient and helpful ... great stuff, thank you for your services

Suzy and Adriana were amazing. They were efficient, helpful and i suggest to buy your packing materials with them as well. Glad we will be using this location and these wonderful people to manage our belongings. Thank you Ladies! Lucia Albolino

Suzy set me up with a storage space yesterday. She was friendly, informative and all around great! I feel good about the choice I’ve made.

I rented at this location months back and I needed storage again and I was already comfortable with the facility and staff. Once again Suzy was outstanding. Hands down best customer service I have ever had. Highly recommend using this facility. I have, twice now to be exact :)

I came in last minute, felt like a jerk, but the staff there were more than helpful and extremely patient with me!

Excellent, Excellent, Excellent! Easy convenient location in Ventura, great onsite drive-up unit, and superb sharp staff - especially Suzy. This is a wonderful company to support, especially Mr. Hughes, Jr. Thank you!

Suzy is amazing!! I reserved two units with the 800 number and when I arrived, she knew who I was and had the units ready to show me. She was extremely knowledgeable and helpful and so friendly. While filling out all the paperwork, we chatted, we laughed, and with the blink of an eye, I was on my way. Definitely the place to go to meet your storage needs!!

I have been working with this facility for a little over a year now and I'm still impressed with the staff and level of service I receive. One person in particular is Paula who's been there for me and who is always going out of her way to make sure you are taken care of no matter what situation you may be facing. Great job!!

Friendly, friendly staff.

I've been storing my items at Public Storage facilities for a few years now, but the Mcgrath location is by far the best location I've been to. This location is the cleanest and well maintained facility I have been to. And you have employees, like Garett and Suzy who make your move in and stay a pleasant one. The most friendliest, kindest, knowledgable and coolest staff I've come across. It's hard to find great Customer service these days, but this facility has it! Thanks, Public Storage @ McGrath!!!

Suzy was very helpful and awesome!!

Shopped around at other storage places and really liked the location and condition of this unit best. Suzy was very helpful, professional, friendly and helpful. Anticipate a good experience at this storage location!

Best storage place in town. Employees are so friendly!

Wonderful storage space and awesome staff! Suzy even mended my wounds when my glass vase broke. Truly great experience and good value.

Made a reservation online not really knowing what I needed. I came in to McGrath st public storage and met with Alex. Right away he started asking me questions about what I was storing and he made me realize I reserved a unit too big for my stuff. The storage unit was perfect and Alex was so friendly and helpful and he even saved me some money. Property and office were clean. Definitely recommend Public Storage.

Great location, pricing is great and the staff is nice and friendly ask for Suzy she will take care of y’all 👌🏻

Clean and convenient location, the staff is wonderful and attentive. Recommend this location for storage.

This is a great location. A young gentleman named Alex helped us get a unit. He was very friendly and helpful. He told us he was fairly new but he did great. Bigger unit for a lesser price. Online price was a deal too. Very happy!

Does it's job, stores things. Customer support ok as well

I definitely refer this place for anyone looking for a storage unit. Not to mention the customer service I received, incredible!! I had the pleasure of being assisted by suzy just amazing. ive had 2 storage units in the past and never got a person as happy as her. she knows her stuff about the storage business. and will keep my stuff stored here for a while thank you

Great service from Manny!

Cause it feels safe! And clean. Good location.

Suzy and Adriana were polite, competent, and very helpful to me. I highly recommend this Public Storage at 4400 McGrath St in Ventura, CA. Thank you, Ron

Brianna and Suzy did a great job showing me the property and top of the line customer service. I would recommend this Public Storage property to anyone.

Marcus B. Was very helpful in finding us the best unit for us and was also kind for listening to us rant about life haha. Thank you!

Brianna showed amazing customer service and was very enthusiastic.

Suzy was very helpful and accommodating to our needs. she had realized that the unit we were originally going to get was too big for what we needed to store, and found us a cheaper unit that would still hold our belongings! she saved us money and was very easy to communicate with. She took the time to make sure we knew exactly how open the gates and the best way to use the locks, so we wouldn't be confused. Suzy has a great personality and attitude and was a pleasure to work with

I rented here a few days ago. I wanted to wait a few days before leaving my review. I walked in not knowing anything about storage or what I needed and I walked away with the perfect size unit for me. I purchased some merchandise as well and the quality of it is great. Suzy was very friendly and you can tell she knows what she's doing. Great facility. Clean and maintained. Don't even go anywhere else. Just stop by here first.

Great customer service!! Highly recommend. Suzy and Victoria were so helpful

My experience at the McGrath location was outstanding. Suzy was very professional and knowledgeable. She even helped keep my children calm while I was filling out my paperwork. Absolutely recommend this facility. Great prices and great hours. You wont be disappointed!

From the our first call to the end of signing up. Public Storage was very professional the girls Suzy and Victoria were very helpful and answered all our questions. Made us feel right at home. What a great team.

Very clean seems secure

Worst experience at a storage facility. They did a lock check when I was loading things into my car, I even said hello to the inspector as I walked out of my unit.... When I left to my car they opened my closed unit's door and took an uninvited look in and saw I had a small 5lb CO2 container. After I left they gave me a call saying they locked me out of my unit and denied me access to the gate... They said that I need to come back to office for an inspection of my unit because they are about to call the fire department. I was already heading down to LA, an hour in. I told him exactly what I had stored. He seemed to be upset that I had the small 5lb CO2 canister. By the way, CO2 is non-toxic, non-flammable liquid gas, and is actually used to fight fires. Small canister, slightly larger than what goes into a paintball gun. I do homebrewing and I use it to carbonate my small kegs. I read their contract before storing my items and it states that you can't have hazardous material, but I truly don't believe that the CO2 was, especially in the way that their contract defines it. I explained this, but the District Manager who called me said even if that's so, in their contract there is a statement that says how pressurized containers are not authorized. But...This was a lie, I read it through very thoroughly and it doesn't say that anywhere. I can't find where I breached their contract, yet they treated me like a criminal. I just wish that they would make people know what they can and can't have stored. If it's not in your contract, how are we to know? Also don't lie and say that there are statements in the contract, and get me worried about it, that aren't true. I also wish the guy who looked into my unit would have just came and told me that I couldn't store a C02 canister rather than locking me out, reporting me, and threatening to get the city fire department involved... I really try to do my due-diligence and not step on anyone's toes, this kind of stuff really irks me.

First time using public storage. It was quick, easy, and affordable. Thanks to Victoria!

The people there are awesome and always most helpful

I came in this past week and the staff was extremely helpful and friendly. Marlene especially, she answered all my questions and provided excellent customer service. Great place to rent from

I came in a few months ago looking for storage. I signed up online and got a great deal. I come every month to make my payment and the employees Suzy and Victoria are always really nice to me and even remember my name.

Susie was very attentive and very knowledgeable. She recommended a box deal and saved me some money. Thanks guys.

Love susie shes awsome!!!

First thing! Thank you Susie, Victoria, and Adrianna! Girls working are extremely kind and very helpful with the knowledge of storing goods. I went in to get a space for I had overstock from my work. I ended up buying a smaller unit than what I thought I needed really helpful to see the unit before actually buying it!

Completely satisfied with the service I received at the McGrath location. I was able to make a reservation on the way, Suzy explained all the terms of the rental agreement and gave me a tour of the facility once I arrived. I was done with the paperwork and in my rental space in no time at all. Both employees were extremely friendly, courteous and professional.

Suzy & Victoria Danielle were awesome employees making it fast. 10000% emphatically did a great job

Got exactly what I needed in almost no time at all. Monica and Suzy were great!

Always helpful and friendly. Have never had a problem with anyone or anything at this facility.

I come here to pay my bill each month. Im always greeted with a smile and they always remember me. Victoria, monica and suzy are always ready to help with any questions.

Purchased a mattress cover from Victoria and she was very sweet.

Suzy and Betty were amazing, they were very helpful and friendly, they showed me my unit and got me in and out with everything I needed

I came in to Public Storage wanting to rent a space for my business. My business was expanding and I needed more space to store all the extra inventory. I had no idea what size space I needed to I just reserved the largest space. I went in to the facility and Suzy and Victoria helped me figure out the size I needed. Turns out I only needed half the size and they saved me $200 a month!! Thank you for your professional and helpful customer service. They were warm and inviting and really made me feel good about the decision I made renting here.

Victoria & Suzy were so well prepared, thorough, friendly and extremely helpful. This is a great location that is clean and close to freeway. I just reserved a spot today. I am super impressed with the service and so happy that I reserved a storage here.

Victoria was very helpful. Thanks.

Victoria was fantastic !! She was very friendly and very clear about renting a storage unit. I advise any one looking to get a storage unit, go see Victoria at Public Storage !!

Amazing service Suzy is the best! If anyone is looking to rent a space I definitely recommend this place!

I've been a customer for years! Suzy and Victoria at this location are friendly & always ask how I am doing. Prices are great! Facility is always clean!!!!!

Really great experience at this location. Customer service is great.

Went in today to pay my bill and both Collin and Alfred were great. I would highly recommend this location.

The ladies in the office couldn't have been more helpful and understanding, Haley especially. I recommend doing business with them, and i will continue with there services.

Great service and very friendly service.

Customer service skills were great! Very helpful & friendly ladies!! Thank you Victoria and Suzy!!

The attendants Theresa, Suzy, and Victoria were very helpful! Although they don't have water available to customers and inconvenienced us greatly by not wearing name tags. Victoria is a very hard worker, and a wonderful video editor. Would recommend to all friends and family!

I have my stuff here and Theresa and Suzy in the office are alwats very helpful and make everything easy. I have reccomended this place to friends and would do it again. They also have boxes and stuff avaliable to buy which was convienant when i needed to redo a couple of the boxes in my space.

They are awesome <3

Suzy, Theresa, and the rest of the staff were always helpful and personable. I felt my things were safe from weather and human agents. On the other hand, the lift and dollies needed repairs and the rates went up without notice. Overall, an OK experience.

Perfect experience!

Great service!

The girls in customer were great! Jennifer and Suzy helped a lot, if I ever need space I will definitely come back.

Nice place. Friendly staff. Would rent again.

Great service !

she was very helpfull made me glad I chose public storage.

I've had to deal with plenty of storage facilities in my life, but none can hold a candle to Public Storage in Ventura when it comes to customer service. Associates Susy, Anna and Joey were beyond polite and knowledgeable. I will defiantly continue to give them my business and recommend this specific facility to my friends and family.

As advertised!

Great customer service

Came to this location today and I was pleased with the customer service I got. It was a great experience took way some of the stress of having to move. I would definitely recommend this location to others. Nice, clean and friendly.

Suzy and Theresa were extremely helpful and directed us on how to get the best pricing for the unit we were interested in. The entire facility is very clean and well run. We ended us renting a unit and the entire process took less than 20 minutes. Highly recommend

Excellent customer service. Suzy was very helpful.

My boyfriend and I have storage here. Very friendly staff. Easy to work with. The place always looks nice. We are happy here.

Went to public storage to rent a storage. The staff there is very helpful,especially Yvette. She helped me with so much. She talked to me about all the things the company offers in terms of storage renting and I was in the end very satisfied.

Everyone was SO helpful at public storage, definitely will recommend them any chance i get!

This company sucks!!!! I was a customer to this location with prior owners who werer very good to us and the manager always tried to please you anyway that they could. Public storage took over the property and first off started to raise the rent and whenever we have issues like cleaning or cameras were dislocated, they never took our complains seriously and always made excuses. DO NOT RENT A SPACE FROM HERE, YOU WILL REGRET IT.

Amazing! Suzy & Theresa are so kind, helpful and professional. They made a huge difference and went above and beyond to make renting at Public Storage a great experience. Thank you!

Went in on memorial day to get a storage unit and the lady that helped my friend and I (I think her name was Suzy) was super helpful and nice. She gave us really helpful advice for next time we need to get a storage unit and made the process easy and fast.

Super fast. Great experience! Thanks to Suzy, and Theresa.

Suzy and Theresa did a great job! Quick and easy

Excellent staff. Very friendly and courteous. Easy to work with.

Being in the storage-auction business, I have used Public Storage for my primary warehouse for close to a year. The proximity to where I live makes assisting my clients in a timely manner easy. Suzy and Theresa are usually behind the desk and are always eager to help or answer questions. Also having been a resident manger for a storage facility years ago, this particular location is well kept and well managed.

Suzy and Theresa are extremely helpful, very fast and efficient, and I highly recommend the use of this service!

Suzy is the most awesome employee. I've been renting a unit here for over a year now and she is always professional, courteous and awesome. She was even a shoulder to cry on when my husband first left me with all this stuff to store. I'm moving again but wanted to let everyone how great she is! Plus the facility is rad. :-)

I thought my account had been paid. We had just changed phone carriers and I had not given Public Storage my new phone #, when I went to clean out my spam mail on my computer I found about 5 old messages. I raced down to pay my bill and Suzy was extremely helpful and professional. She got my account current with a smile. Thank you sooooo much!! Steve F.

I have rented other storages in my area, but i have to say by far this is the best storage facility ever!! Suzy is great, very friendly and also very patient. Thank god for people like her.

Suzy & Theresa were AWESOME!!! They helped me and answered all the questions I had. They went above and beyond on their services. I have nothing but praises for Suzy & Theresa. My (and others) unit got soaked from the sprinkler due to someone's misconduct next unit. The ladies were friendly and accommodating and made me feel at ease during a time of inconvenience. Thank you, Suzy & Theresa : ) - Joseph

Reserved online and Suzy had everything ready. Didn't know about the insurance requirements, so there was an extra surprise. Rented on Friday and was told my lock would get a sticker, but when I loaded the unit on Sunday, there was no sticker yet. Other than that, no complaints

I came here after already dealing with many moving issues.. As to be expected. I had previously delt with another storage place that was not quite friendly and my needs didn't seem of importance. So, it was refreshing when Suzy met me with a smile, addressed all my concerns and made me feel comfortable. Moving is always a hassle and stressful, but I feel relieved that my storage experience was one of the easiest parts. =]

suzy was very helpful and knowledgeable i would recommend this place to others

I am a long time customer . Suzy and Theresa in the office are always welcoming and helpful. I have recomended this storage place in the past and will recomend it again. Very happy with my experience here.

The girls at this location were great. Helpful and friendly. I would highly recommend Public Storage on McGrath st.