Public Storage Self-Storage Units at 6435 Ventura Blvd, Ventura, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 72/moSmall 5'x5'
$ 72/mo $96Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 77/moSmall 5'x5'
$ 77/mo $102Best Price LabelHurry!
5'x10'Online only price$ 90/moSmall 5'x10'
$ 90/mo $120Best Price Label
7.5'x10'Online only price$ 118/moMedium 7.5'x10'
$ 118/mo $157Best Price Label
10'x10'Online only price$ 134/moMedium 10'x10'
$ 134/mo $178Best Price Label
10'x10'Online only price$ 174/moMedium 10'x10'
$ 174/mo $232Best Price Label
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Ventura
Resources from the Help Center
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Ventura Storage Units Near the 101 Freeway
Find storage units in Ventura near the 101 Freeway for great indoor storage and outdoor storage options in the greater Los Angeles area.
Small Ventura Storage Units
Golf club storage is convenient when you store your clubs in between rounds at River Ridge Golf Club or Buenaventura Golf Club with a handy 5x5 storage unit. For more outdoor fun, upgrade to a 5x10 storage unit and add camping gear, mountain bikes, boating gear, and skis to your haul.
Large Ventura Storage Units
When things at home start to feel a little tight, lighten the load with a 10x10 storage unit, perfect for furniture, seasonal items, and even appliances. If you need more space than that, our spacious 10x20 storage units can hold up to five rooms of stuff.
Car Storage In Ventura
For anyone who has an extra car or RV taking up valuable space in your driveway, this location also offers a number of parking spaces for rent as well.
At this facility, you can choose from indoor storage units or outdoor storage units. No matter what you choose, our eRental program can help you book a contactless move-in with ease: no muss, no fuss, just convenient self storage.
At this Ventura Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 243)
We are just vacating the property and have nothing but good things to say. We have been here a couple of months, Joey and Manny have been awesome. Super secure space, and prices were great, thanks Public Storage!
Joey is a great guy to work with. He smiled the entire time enteracting with me. He's wonderful. Kudos to him!
Was greeted by a friendly smile by Joey when I walked in about my e-rental question .He walked me though the process since I did not need the unit for a couple more days . He help me set up the app. Then showed me the location of where it would be at . High recommend
I’m going to have to 2nd the other review on why I’m not giving 5 stars, was because of the $1 for the first month offer not being available at any locations in my area. But other than that it was a very easy process, you can do it it all from your phone, totally contactless if you prefer. Danny was very nice when I went in to check out my unit. The unit was clean, with lock inside!
The customer service of this public storage is excellent, friendly and keep the facility in good shape.
Manny was super quick and super helpful. He explained everything to me in detail and I am happy to be back at this location. Staff is super friendly and it’s always very clean. Lots of lighting throughout the space and I feel completely safe when having to be here after dark.
Manny is very friendly and knowledgeable. He is very helpful to get me signed up.
I was in between using Johnson Drive Storage and Public Storage. Johnson Drive Storage is closer to my house, but the customer service and care I received at Public Storage was far better. The onboarding process was easy and they took the time to walk me through it. Definitely a 10 out of 10 experience. Very happy!
Great customer service, very easy to sign up. Big storage boxes. Storage is clean and plenty of space.
I came to the Ventura bl location and this wonderful man by the name of Brad helped me. Great customer service, Explained everything down to detail
This place is haunted. Stay away. You randomly hear Phil Collins songs on the second floor.
Manny was very kind and patient. Thank you
Joey and Manny are great people. I’ve had a couple of storages here at this location and i don’t go anywhere else. 5 stars to this location!
Joey and Manny were super helpful and professional! They were able to help me find the perfect unit for my needs and gave me a tour to my unit. This was a super fast and easy process. I would definitely recommend this location if you need a storage unit.
We have been storing here for almost a year already and never had any issues here. Property is well maintained and prices are the cheapest around. Would recommend anyone looking for storage to try out this location in Ventura.
Stay away from the place and all other ones! They have horrible disrespectful customer service! I had a unit for 3 months for some extra furniture and tools and every month after the first raised their prices!!! STAY AWAY!! Horrible unkept facility as well! If I could give it 0 stars I would!!
How much per unit ?
Very helpful Patient Thanks Manny.
Tried to store my truck camper in the back. Tweekers tried to break in and broke both of my top vent housings. Never got in but also broke the lock. Do not store anything nice out back of this property. Management said to call the police. Cameras did not work.
I moved out a while ago but got a unit at this location again! The prices were still great, Joey and Manny do a good job running the place. I would recommend anyone looking for storage to try this location first!
Great storage space with helpful staff!
Manny was top tier! Great customer service skills, very helpful, and knowledgeable.
It was really easy with manny to get storage
Great service never had a problem
Joey was so great walking through e rental. The app is easy to use to thank you
Did a great job quick and easy
Manny great service .. highly recommend.
Very friendly, quick to business and great to talk too.
Manny and Joey killing it in the office really helpful and friendly
Manny was very helpful and knowledgeable, answered all my questions before I had to ask them and made solid recommendations for the size I needed and the moisture absorbing beads.
Joey is amazing!! He made the whole process very easy and was so professional. The facility is clean and even the customers are polite. I highly recommend this public storage.
Joey is one of the most helpful employees I’ve ever come across. Happy customer.
Manny was very friendly and helpful
Joey and Manny were Great! They were both very helpful and I loved the papa!
the staff is never in the office and whenever I need something urgently there is no one. It's awful. They made another lock on my lock and I went because I needed it, and I couldn't get my stuff in the warehouse. Because there is never anyone I can contact.I am so sad!
Danny is awesome! We got the prime unit!
Best experience I've had at a storage facility
Sometimes they close early and they don't send me emails telling me that they change the hours and they make me go and is close I get upset because they don't care about good customer service they only put a note telling all the people about there change of hours. And one time I told the guy that it was working why they don't send me an email and he lied to me and he told me that they send it , how careless!!!!!!
Public storage was extremely helpful. Keeping everything clean and safe. Even when the gate was discovered broken they were closing early to ensure everyone’s stuff was safe
VVery helpful and very quick very efficient awesome customer service
As long as they keep the prices reasonable it's working. Clean.
Very nice and informative.
Great price, good location.
Manny is precise and professional. He knows this place like the back of his hand. And he showed me some of the packing supplies. My sofas are SAFE here and so is all of our other stuff. Thank you public Storage for hiring people like him!
Manny made it quick and simple to sign up!!! Awsome service
Top shelf service from Manny. Everything from A to Z was taken care of and no sweat off my back!
Very good place. Nice workers.
Rude services can't even access my unit cause they did something to my gate code without calling me or verifying me any issues with my account . Not reliable place at all also some reason the guy who goes around cleaning was talking to himself and once he came to speak with me he was very rude !!
Fantastic facility. Low rates and well lit hallways. We used our phone to do everything including using it as a remote to open the gate from their cool new app. I love it!
Like always I forget my code. But they helped me get my code and told me about their new app! So convenient lots of features. Happy with where I keep all my stuff. THANK YOU!!!!
Such a nice property so cleaned and we'll managed. The man in the office jay was such a delightful man. Thank you for your help and happy holidays!
Just got my unit. Manny is good at what he does. It was only a dollar which was nice too.
Clean and respectful establishment. Knowledgeable and understanding employees. A little high priced but over all a nice place
The place is pretty nice nice key pads and bug elevators. Happy with my choice thanks guys!
Great place to leave your stuff. The office guys were cool too.
My particular unit isn't great, it has 2 roller doors in a 10×10. Also lots of spiders. Good for the price I guess.
Virtual experience was seamless, Manny was great
Cant smoke on facility. No posted no smoking signs.
Public Storage is a great place to keep your stuff. The main weakness is their lax onsite security. This one has improved a lot over the years. Cameras, secure building entrances, and the staff are more aware of the coming and going of people.
I had to make the last minute decision to get a storage unit before moving. Manny helped me out and went above and beyond my expectations. Manny was kind, respectful, and courteous. This level of service is rare nowadays.
For a storage facility there ok....no clocks by elevators to keep a person moving last minute aware of times etc....and don't get locked inside after hours cause it's gonna be all bad with extra fines etc....they raised the rent with in the first 60 days and so on...so ya it's becoming costly now...the special are great, but, just be prepared for increasing rents....other then that there ok kids at office are alright, quick and know how to do the facilities basic needs of codes needed etc ... Decent!
Jay was excellent!!
Joey and Manny in the office are the reason this is the best storage facility in the area. they are super nice,friendly,professional,they take care of what ever you need asap! they are super helpful ,they are great!
Amazing customer service!!! Manny is the man!!!
Manny was amazing; he could not have been more professional and efficient, from the initial phone call to signing the paperwork... Quick and easy... highly recommend!
this guy was so professional and kind no way you could say anything bad about his work skills
Manny was very helpful and very clear, 100% satisfied with our service in getting a new unit.
Great service !!!! Thanks Manny !!
Great customer service. Definitely would recommend them to others.
Great service. Very helpful employees
It was my parents first time getting a storage unit and it was an excellent experience. The boys in the office are friendly and ready to help. They made the experience quick and easy. Definitely highly recommend this location!
Great customer service and easy to access location.
Very nice staff, easy service, great prices as well.
Manny was awesome and made sure that I knew exactly the unit size I was getting. Thank you so much!!!!
Great perfect service
The management staff is helpful and knowledgeable. They were able to ascertain the exact size unit I needed. They were empathetic to my needs and helped me through a very difficult time. Thank you Jay and Staff
Guy on duty was very rude.
Manny did a great job helping me out!! Highly encourage people check Public Storage out!
It was fast and easy moving into a unit. The location looks nice and customer service is great.
Joey was not only professsional but rather charming as well. He took the time to explain all terms of rental in a timely matter as I was on my lunch break. I was impressed on the cleanliness of the property as well, I would definitely recommend this establishment.
Today service was great i would definitely come back again
Diego was an absolute pleasure to work with and he helped me in so many ways. He put me at ease with my move, is always extremely attentive and makes sure I want for nothing. Wonderful customer service, great facility and location. Will definitely be recommending Public Storage Ventura to my friends in need.
Manny did a great job helping us!! Thank you
First time using a storage service, and public storage made it a great first experience. The employees Manny and Joey were very helpful and friendly.
Workers were extremely rude towards me
Good service, storage is as they say, but the hours aren't the best.
Manny did a fantastic job taking care of us, and lined us up with an amazing unit
Quick and easy process,and very nice customer service,
Very nice staff and units are alright for storing everything.
Public Storage has great deals, units and ease of access to everything. Really happy with our unit and the prices!!!! Definitely going to refer to friends and family!!!!
Brother got his tires slashed there. Sometimes hard to get help. Fence broken by railroad tracks.
Great place to store clutter; especially if you're trying to sell your house
Many helped me out with getting a storage unit and was very helpful and awsome
I highly recommend this storage facility. The grounds are very well kept, and Manny, the manager, was very friendly and he answered all of my questions.
Brandy was very helpful throughout the whole process
Issues that need to be addressed are: Drive up units get blocked in by others with cars regularly. This facility has a major insect problem. Ants , spiders everywhere. Units are old and dated. I have a lot of files in storage and there is one light bulb for 300 sq ft of storage. Lightning is terrible . Employees are rude and unhelpful.
Manny the manager was awesome!!! Best service ever!👍
Had great customer service opening up storage for the first time. Very enthusiastic and welcoming. Thank you Joey!
Manny has good customer skills very good deal and very friendly cause of his good service on recommend my friends and family
Great Spot with nice people running this facility and Fast Customer Service!
Nicely kept property.
I went to this facility over the weekend just to check prices for my dad. Joey and Manny showed me a couple units they had available and even gave me tips on how to use the whole space! They showed me all the packing supplies they have to offer and I even got some good boxes for only $3! I have to say that this property really got me by seeing how professional and clean they kept things. Best experience walked outta there a lot more relieved than when I went in 😁 thank you guys for everything!
This was my first time there and one of the workers manny made the process a lot easier and not as intimidating
Great service and support.
The service I got from Mr Manny make a person want to come back and spread the good attitude service to friends and family that are in need of storage space I would definitely recommend Mr Manny thank you
Manny was excellent and very helpful I would recommend him when you go to public Storage!
It was a pleasure working with Manny and Joey at Public Storage Ventura. Moving is hard enough but they eased my stress offering advice of which moving supplies and storage unit that would fit my needs. They were very courteous, professional, organized and knowledgeable of their facility.
The customer service that Joey and Manny provided us was excellent. I felt comfortable knowing that my personal belongings are safe at their facility. Thank you guys for caring about your customers! I would recommend Ventura Public Storage to my family and friends.
Manny was a nice guy helpful showed us your storage well explained everything
I rented at this property a couple of months back for about a month and the whole time I was there the property was very clean and well lit and the staff was incredible. I wasn’t sure what size space I would need but Joey made it very easy finding one, he even helped me find the right packing supplies I needed to store my one bedroom apt. I would highly recommend this facility to my family and friends :)
This team is the best manny is the man
Staff needs some sensitivity training and proper handling of rules and regulations
Beware of termites. We have had a storage unit at this location for over three years. We returned to our unit after traveling for a year and found extensive termite eggs and live termites, as well as damage to our furniture. We had a unit with a wood roof in the A row near the office. The manager, Joey, and his team were helpful, apologetic and considerate and we were relocated to another unit after we cleaned everything and disposed of over $5,000 in damaged furniture (the termites got into all wood that was not painted or treated with a varnish/stain or that was softer wood). This is where things went wrong. We had purchased the Orange Door Insurance Policy through the office (Public Storage owns this company). We learned that termites were considered “vermin” under our policy, so we can only receive up to $250 in damage claims and there is a $100 deductible. Ridiculous, right? After all, the roof is made of exposed wood and plywood. I reached out to the regional manager. He was very nice, but after 3 months, offered no solution. In February I was able to reach his boss, and he has offered me no help. So after 6 months, no one has resolved the situation and we are being charged almost $300 a month for a unit that is 2/3 empty, as we lost all of our furniture. Unfortunately we are out of state and not able to move our items until the summer. I have waited 6 months to publish this review because I truly thought that Public Storage was a reputable company, who would back their product and do the right thing. Sadly, this has proven to be a very different story. I trusted this company with all of our belongings while we were out of state and they failed to keep our property safe. Honestly, this would of been forgivable, as it is an act of nature, however they have chosen to ignore my plea for help and not backed their product. I have copies of all original furniture receipts. Both managers have viewed the termites, damaged property and photographic evidence. Sadly, this company has not had the courtesy to even reply to my emails or voicemail messages for the last two months. All I asked was that they reimburse me for my lost furniture. No one has even confirmed that the property has been treated by pest control for termites. I write this to warn all of my Ventura friends. Ventura has been our home town for the last 13 years and I know many of you who rent space here. Please be careful. The property management is fabulous, however the corporation clearly does not care about its customers or our property. Since upper management does not want to address my concern, I encourage you to examine your space regularly and be very carefully with your insurance policy as I can verify for certain that this location had termites up until November 1, 2017. If you are not yet a customer and value your property, I would look elsewhere.
Friendly staff. Manny and Joey made made the process easy.
Manny and the Staff were extremely nice and even helped me get into my unit in no time when I lost my key one weekend. The location is clean and well secured. Nothing but good things to say about this location!!!
Great online prices, easy to set up, timely and great customer service by Joey.
Manny was rad!
Recently rented a 5x5 unit at this location. I showed up about 5:30 when they close at 6 but Manny was extremely helpful and friendly with his customer service. He showed me the unit explained the cost, fees, insurance, etc and was very personable during the transaction. He was very professional the entire time and was able to answer all my questions and answered questions I didn’t even know I had. I would highly recommend this location for anyone looking for a storage unit and will be coming back again myself if I ever need another unit. Friendly service, reasonable prices, and a lot cleaner then most storage places I’ve been to before. Thanks!
Joey and Manny are great guys and really help full on showing me the spaces available that's why I felt comfortable leaving my property in the public storage with the great deals they gave me
Amazing service and great prices. No need to go anywhere else for my storage needs. Staff is very accommodating and go the extra mile for you. Have recommended everyone i know to this storage facility.
Joey was always super helpful and accommodating whenever I was at the unit. Easy to get a hold of on the phone and answer all my questions. Thanks Joey!
Moving from Baldwin Park to Ventura county was definitely a struggle but things got a bit easier when I found this particular public storage. I was worried that I would not be able to find an affordable storage unit on a student's budget but luckily Joey was able to work a deal out with me that accommodated my very specific needs while also providing excellent customer service. Would definitely recommend public storage to my family and friends.
Thank u very much Marcus and Brianna u guys are wonderful thanks for your help
Great looking location, amazing service. No reason to visit another storage unit with Public Storage around.
Very friendly and professional office staff; Ivan is awesome. Facility and unit very clean. Moved to facility for better price! Will recommend!!
Place got broken into... they gave me that month free. Yay! 😑
Holy moly, I had such a great experience here. So easy and quick, and the staff couldn't be more courteous. I was a novice at the whole storage game, but now I feel like an adept for sure! My unit was the perfect size for what I needed, and the price fit my budget acceptionally well. I Would definitely recommend this place to my friends and family. In fact, I already have. Great job Public Storage, and thanks to Joey and Ivan for making my experience a 10/10.
I had a great experience here! I needed to upgrade from a 10 x 15 to a 10 x 20 and had no issues, and the staff was very understanding. I would highly recommend this location to anyone!
Great service! I have public storage but not here in Ventura and I went in to pay my bill and got the best service from a guy named Ivan. He really helped me out and made the process fast and simple and the location is closer to my home here in California. Definitely will be paying my storage bills here more often!!
Thank you to Joey and Ivan for giving me the best customer service I've gotten at any business in a very long time. They were so friendly and helpful, I almost called their corporate office to let their bosses know how lucky they are to have two true gentlemen under their employ. The prices were pretty great too. Lol
Great Service! Originally stopped in just to buy boxes, but ended up renting a storage unit as well! Joey was extremely helpful and friendly. I look forward to continuing this business relationship and would gladly recommend my friends to this location.
Recently found this property, after having a despute at a competing storage facility, and I have to say I was really impressed with the customer service and the ease of sign up. Joey, who was working at the time of my visit, was super helpful and friendly. Would definetly recommend.
I couldn't believe the prices! I recently helped my nephew move out of his dorm at UCSB and we quickly realized we'd need a storage unit. The employee who helped us, Joey I think he said his name was, was extremely friendly, helpful and knowledgeable. I don't think I've ever had a better experience at a storage facility. 10/10. I will definitely recommend this particular property to my friends and family.
I've been with public storage for a couple of months every time I go Ivan been in Manny are very helpful they always go out of their way to help me when ever I have questions very nice gentlemans
My typically self was slightly behind schedule but Jodi made the process so simple and quick ! She was very thorough , kind, and understanding of my schedule. I highly recommend this location. The staff is awwsome.
Great staff, and very helpful
Security needs to be updated. No public restrooms near. Only at entrance.
Fantastic service and unbeatable prices.
They keep raising there prices
Amazing customer service!!! Jodi was very attentive and easy to talk to. This was my first experience renting a storage, she helped walked me threw step by step on the process and answered any questions I had!! :)
Thank you Jodi for being so helpful and friendly!
Horrible.. 2 of my units have been broken into at different times.. And the moment you say something to management the turn there head after handing you a paper to deal with it with ins as they say... I've lost all my most important valuable items and no dollar amount can replace those things. They have a horrible facility and even worse customer service. Absolutly no security or even serveilance.... DO NOT STORE ANYTHING AT THIS LOCATION!!! WARNING
I had about $4,000 dollars of items stolen from here. I noticed they changed my locks and when I went to open my unit immediately saw that my television was missing. They stole many more items including my social security card. I don't even know if I trust the workers there. Pretty crappy situation.
My wife and I just moved here from Arizona ... And are looking for a place to put our things .. We stopped into public storage in Ventura . We were helped by Jodi and Anna . They were both very helpful . They showed us two different sizes and made it easy to decide what we needed .. Excellent service .
Great prices on boxes! Webt in for a few and came out with a great pack ready to pack up my stuff. Friendly staff and easy location to get to.
Easy and quick to rent, great price and Jodi was really nice would recommend!
Quick and professional. Was easy to get a low cost storage unit. Again low cost.
Anna helps me out an den always give me reminder calls trying to save me time I would recommend this place clean and friendly staff, Jodi was also very nice can't find better people to deal eitb!
No AC available and your required to get insurance on your unit that is already expensive.
Doesn't treat return customers well
Went in to pay the rent. Was advised by Keith (the roving manager) that I could save a some money if I did a transfer. He was right. I came back on a Friday to do the transfer (helped by Anna). It was a very quick thing. Some friends came back with me the next day to move to the new space. Keith and Anna were there that day also and they were very helpful. Their assistance that day helped to quicken the move. We were out of there in less than 2 hours.
I highly recommend using this public storage location. It was easy to find, right off the freeway and clean. But the best part of the location is Anna! She is very friendly, knowledgeable, and goes above and beyond. I hurt my ankle unloading my truck and it swelled to the size of a soft ball and Anna went out of her way to find me a large bag of ice! THANK YOU AGAIN!!
great job Ana,thanks for all your help
Wonderful service and assistance. I recommend this property because the staff is very helpful and made everything easy for me
Great customer service and location. I pay my bill and it's always nice experience. Jennifer was great 👍👍👍👍
I went in to get a storage unit a few weeks ago and Anna was extremely kind and helpful.
I was helped out by Keith and he was extremely helpful. I found the perfect and affordable unit. I went In for the 5×5 it would have been great if it were really 5×5 it's a few inches short and those few inches could have helped with me having the original unit I would have liked.
Anna and staff make a great team, I have everything I own in Storage, It is because of Anna and staff that I do not in anyway worry about my unit. I could never thank them enough.
Easy process had some questions and Anna and Keith were able to help me. Would recommend this location!
Keith was very helpful and kind. He made an unpleasant situation much easier to get through.
I was assisted by Keith and Anna, they were both very helpful and made the job easier for me. I will definitely be coming back for the great customer service!
Courteous and helpful
Jennifer was so amazing! She was extremely helpful and sweet! One of the nicest people I've met
Anna was very cheerful and helpful in unit sizing. Went in not knowing what I wanted and walked out knowing what size I needed and box pricing. This public storage takes care of you.
Keith was very nice. They had carts that made moving easier. Recommend this property to all looking for storage.
Keith is always a big help. Great customer service.
Anna is such a lovely person. She answered all of the questions I had about renting a space, and she made it easy. Will be renting here by the end of the month, thanks Anna!
Conveniently located, easy access for loading/unloading, convenient hours, cart-access is limited to office hours which can make a late-night arrival a big pain.
Rented a unit the first of November '15. I have had units here in the past and it was like meeting an old friend again. Always been a clean facility and managed professionally. Thanks to Keith for the help!
Keith truly cares for the customers. Very professional and always has an answer.
Great helpful staff, just came in inquiring about prices and Keith helped me out showed me around and I decided to rent here.
Keith and Anna are the best would recommend this facility to my friends in the future
I have rented at many public storage locations and I am very impressed with them all so far. Im renting here now and its clean and safe
Very helpful staff, Samantha was definatly super helpful and very friendly thoughout the whole time she was assiting me. I would defiantly recommend this place to anyone.
Go here once on a while to get packing supplies. Staff is always helpful and friendly.
My bf and I have a unit here, when I come in every month to make payment it feels great when they know you it doesn't feel like I'm just another customer making their payment love how personal Anna is thank you for all your help. If you are in need of storage this is your place to go.
Very happy with my decision to rent here. Close to the freeway and Keith is very helpful.
Came in to inquire about a space and the staff was very helpful
I go pay my parents rent all the time and each time I go it's always easy and quick. Employees are super chill and recommend this place anytime.
Had a heartbreaking experience and was treated badly when some very expensive sentimental items were taken from my unit. My unit was opened due to a major lock change thru out facility. Supposedly videos were taken as the locks were changed. When I moved out and realized that expensive antique chair, silver etc was gone, I requested to see video. Months later they said there was no video of my unit lock change. Not helpful, not nice, just glad to get rid of me. The insurance I had paid $20,00 a month for did not cover any of my losses, nor did my homeowners. It was a BUMMER dealing with them when I had been an excellent paid on time customer ! Put your own lock on and you may try two !
I went to public storage in town in regards to possible storage needs in the not too distant future for my company. Keith spent quite a bit of time going over the properties features and although this property did not provide some of the stuff I needed, he was able to direct me to another public storage location that offered the features that I needed. Also the company has not made it's final decision, but I know for sure that if we do need storage we will be renting at the other public storage location Keith provided information for. Keith was knowledgeable and understood my storage needs. His professionalism and courtesy made my experience positive.
I recently rented a unit and Anna was very helpful gave me tips on how to pack my unit to maximize the space. I feel safe leaving my stuff here with her in charge. Thank you for all your help.
My number one question with fantastic customer service is how will it end? Anna is fantastic to begin with; she had my paperwork all ready to go when I came in and showed me the room to make sure it will suit my needs. I was very pleased with the move-in rate because I did not have much time to get my things into storage , needed an affordable approach in the beginning to storing them, and they made it as convenient as possible. Not only did they give me a leg up to begin with, but they hit a home run as far as solving the issue of having the things I could not bring picked up to be donated and ensure proper clearing of the space. Keith listened attentively to my billing concerns and provided me with logical answers. His follow up was flawless. We reached a wonderful compromise, and I will always remember their genuine hospitality. Also, I had every item back that I had stored. My things were completely safe and secure because as a responsible customer, I used a disk lock to store my things. Their method of security is perfect as is.
Great customer service and very helpfull staff.
I went in to rent a parking space and Anna the manager was great she knew what shs was doing, location is right off the freeway so that is a plus. Highly recommend to anyone that is out looking for a storage space .
Renting a storage was fast and easy. Thanks, Anna, for the help!
Anna was a great help, she was friendly and made the whole process professional and easy.
I was visiting family down here in Ventura and wanted to find a place to store some of my belongings and that was close to my family. Went into public storage and met Robert who could help me out with storage. He found me the right size unit to store my things and suggested me boxes as well. It was a very safe and clean property. I would recommend this public storage.
Since I recently moved from Orlando I needed a place to keep a few things until I got my own place. I looked up the nearest storage facility and found this public storage. The staff was great especially a nice guy named Robert. He was a very knowledgeable and helpful gentlemen. He suggested the perfect sized storage unit, helped pick out the amount of boxes along with the other things I needed to make my move way smoother than doing other wise. If you need a place with great storage and a friendly staff this is the place!
I received great service from Anna. She was both understanding and helpful. Thank you so much. Anna rocks!
Anna helped me figure out unit sizes and insurance very easily. I didn't know where to begin before I came! Great experience.
I'd like to say that I would never ever ever refer anyone or even let any one know that public storage even exist one it's the dirtiest storage I've ever been to.and two on sunday i went to notify them that I would be taking all my stuff. So I paid $33 and asked the lady how much It would be if I didn't take all my stuff that day and she told me it would be $3 and sum change every day after that. So I left sum stuff and I came back today which is Thursday and went in side to pay the $12 and sum change. Then she tells me that I couldn't pay just the $12 that I had to pay the full month's rent because the $3 a day worked just until the 10th then i was late. So now I have to also pay a late charge. Plus she told me that they raised my rent which I never got anything in the mail or a call. And on top of that she was very rude both times.
We just got a storage unit and Annette helped us and let us know that security is their number one priority. Great customer service and I feel confident that our property will be safe.
At this location when they say "We care about your business" they truly mean it. Always professional and courteous! Highly Recommend!
Great services! Very helpful and wonderful customer service!
Anna and Annette are the best!!
Anna and Annette provide "world Class" service! Not only did they give me the attention that I needed, they also educated me on how to save money on my issue! Being a multi - vehicle family, I have been at a loss with space in my garage for toys. They both provided wonderful insight and cost analysis for my storage needs year round. Thank you both for such an OUTSTANDING EXPERIENCE!
Thank you Anna and Annette thank you for helping save money on my rental. You are very helpful.
I appreciate all the hard work you girls do, thanks Anna and Annette!!
Anna has been so helpful and so accommodating every time! She always has a smile on her face and a positive attitude! We have had a unit there for over 5 years and remain there because of of her, considering we are now living over 20 minutes away from this location!
Anna was so helpfull And made rental process Easy. We will be back for boxes!!
Anna and Anette are the BEST when it comes to customer service.... I hope their being treated as valuable assets to the public storage empire. Thank you for making all my storaging concerns a breeze. May you and yours both be BLESSED
Anna and Annette, Thank you for all the hard work and for the help. You ladies are the greatest. Thank you, George
So I notice Craig B & Regina Cardona had great customer service with "Anna" .....Well, for some reason or another I surely DID NOT....After driving for 12hr. I was EXHALED and just wanted to store my things... Yes, I did make reservations and everything was set-up to move my stuff in....I guess that day wasn't Anna day.? She gave me such an ATTITUDE was RUDE alone with begin soooooo SARCASTIC, obviously having a bad day. I ask to speak to a manage... UMM... and she stated: She's the Manager....I was just too tired for her behavior....So I just left to find another storage unit. And it sure wasn't a Public Storage thanks Anna !!!!
I've been a customer here for five years now, I had an inside room in the past and now I have a parking space for my trailer. I've always been given great customer service from Anna but I was very surprised when I rolled up one Saturday morning to find a security guard patrolling the parking lot before the office opened. I asked if they were there because someone called them or what; he said that they patrolled the premises on a regular nightly basis after hours. That REALLY impressed me knowing that Public Storage took those precautions making sure their clients property was safe and secure! And Anna is a GREAT asset to their company as well!
Anna and Annette continue to do an exceptional job here!