Public Storage Self-Storage Units at 1060 Stewart Drive, Sunnyvale, CA
1060 Stewart Drive Sunnyvale, CA 94085
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 57/moSmall 5'x5'
$ 57/mo $76Best Price Label
- Climate Controlled
5'x5'Online only price$ 60/moSmall 5'x5'
$ 60/mo $80Best Price Label2 unit left!
4'x10'Online only price$ 60/moSmall 4'x10'
$ 60/mo $120Best Price Label
4'x7'Online only price$ 61/moSmall 4'x7'
$ 61/mo $82Best Price Label1 unit left!
- Inside unit
- 1st Floor
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $132Best Price Label
- Climate Controlled
5'x10'Online only price$ 70/moSmall 5'x10'
$ 70/mo $140Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 75/moSmall 5'x5'
$ 75/mo $100Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 86/moSmall 5'x10'
$ 86/mo $172Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 148/moLarge 10'x15'
$ 148/mo $296Best Price Label
- Climate Controlled
10'x10'Online only price$ 157/moMedium 10'x10'
$ 157/mo $209Best Price Label
10'x15'Online only price$ 165/moLarge 10'x15'
$ 165/mo $330Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x9'Online only price$ 177/moMedium 10'x9'
$ 177/mo $236Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 178/moMedium 10'x10'
$ 178/mo $237Best Price Label
- Climate Controlled
7.5'x15'Online only price$ 192/moMedium 7.5'x15'
$ 192/mo $255Best Price Label
10'x10'Online only price$ 195/moMedium 10'x10'
$ 195/mo $260Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 225/moMedium 10'x10'
$ 225/mo $299Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 248/moLarge 10'x20'
$ 248/mo $330Best Price Label2 unit left!
- Climate Controlled
10'x20'Online only price$ 320/moLarge 10'x20'
$ 320/mo $427Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 357/moLarge 10'x20'
$ 357/mo $475Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x25'Online only price$ 364/moLarge 10'x25'
$ 364/mo $485Best Price Label
- Climate Controlled
10'x20'Online only price$ 412/moLarge 10'x20'
$ 412/mo $549Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 533/moLarge 10'x30'
$ 533/mo $711Best Price Label1 unit left!
- Outside unit
- Drive-up access
12'x28'Online only price$ 551/moLarge 12'x28'
$ 551/mo $735Best Price Label
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
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875 East Arques Ave
Sunnyvale CA 94085
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620 East Arques Ave
Sunnyvale CA 94085
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1096 North Fair Oaks Ave
Sunnyvale CA 94089
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317 E Weddell Drive
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Self-Storage Near Sunnyvale
Resources from the Help Center
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See what fits in different storage unit sizes
Sunnyvale Storage Units Near U.S. Highway 101, Lawrence Expressway
Sunnyvale Public Storage is a convenient location offering a huge selection of affordable self storage to residential and business storage customers throughout the South Bay.
Located just west of Lawrence Expressway and less than a mile south of the Bayshore Freeway, this property offers the choice of indoor storage units or outdoor storage units, both of which come in multiple sizes. There is also the option of climate controlled storage units, for that extra layer of comfort when storing personal belongings.
A short drive in any direction from Highway 101, El Camino Real, Southbay Freeway or San Tomas Expressway, cheap storage units are just a few minutes away for customers throughout northwest Santa Clara County.
A 5x10 storage unit is big enough to hold bikes, backpacks and athletic gear for trips up to Lakewood Park, while a 10x10 storage unit can provide some necessary office storage space for an up-and-coming company bound for big things along Central Expressway.
For folks moving into town who need somewhere to store the contents of an entire five-bedroom home for a while, a 10x30 storage unit provides a large enough storage space for large furniture and appliances, not to mention everyone's clothes and personal items.
The rental office, open 7 days a week, also sells moving supplies, such as moving boxes, packing tape and bubble wrap, for even more customer convenience.
Home to some of the world's biggest tech companies, including headquarters for Apple, Yahoo and Google, Sunnyvale continues to be a community on the cutting edge of innovation year after year. It's Public Storage's mission to make sure individuals and businesses, big and small, have the space they need to keep growing.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 546)
The staff were extremely friendly and went above and beyond to help me choose which storage unit was the perfect fit for my belongings. I would recommend this location to anyone. I also like where the property is located and the location where my unit is and the locks they provide are top notch . I am very pleased with my experience.
Thank Public storage for helping me with great customer service. Im thankful for employees being bi lingual. Thanks fatima, alejandro, jesus y rochelle
The space was clean, secure, and accessible. Jennifer, Rochelle, and Fatima made renting the space easy and were very helpful.
Fatima and Rochelle were very helpful. Enjoyed the service.
Just rented a space here. I have rented here in the past. Fatima and Dianna helped me with showing me potential new units for temporary space, and I had a smooth experience overall!
Tammy was awesome helping me solve an issue… thanks Tammy
Very helpful when we needed an issue fixed!
Jaida is the greata!
I went to Public storage to rent a space not knowing what it would be like, I would recommend the facility on Stewart in Sunnyvale to anyone, the staff Rochelle and Bianca went up and above customer service …..they were very knowledgeable, kind, patient and took the time to answer all my questions, they gave me a clear understanding of everything I asked, I would recommend Public Storage to anyone looking to rent space based on customer service alone.
Manager Tammy at this location is super-professional. I had booked a unit that did not quite fit my needs. She made it easy to switch into one that suits me much better. Very helpful and kind!
I have things that I don’t need until I move next time. This helps store those things in a reasonable price. The smallest storage is already very adequate for my need. The place is clean and near. Hannah who toured me and helped me move in was excellent and friendly. A bit nervous but very professional after all. The lock did not work initially but they were quick to respond and looked into the situation. The problem was fixed. Will recommend this place.
Can’t say enough great things about Rochelle and Jo - positive, friendly and very kind. Went the extra mile to make sure things went smoothly on a stressful moving day. Hopefully, I never have to move again in my life 🤞🏻but if I do, and need storage, I wouldn’t think twice about coming back to the good folks at Stewart Drive!
I recently rented a storage unit at the Sunnyvale location and I was blown away by the service. Serena's professionalism, intelligence & knowledge of the site was extraordinary. A truly pleasant experience.
Great customer service!
Great customer service, friendly staff especially Keoni, Biancha and Hannah. Highly recommend this place.
Worst experience. Stay away from this place.
Super helpful and polite. Rochelle rocks!
Just had the best experience ever getting a storage space at Public Storage in the Stewart/Sunnyvale area. The staff is so professional and understood the amount of space we needed. The security is top notch and I recommend for anyone needing to keep their belongings in a safe and clean area.
This place is great! Clean, well-maintained facility. Staff is friendly and very helpful. Highly recommend.
I book online for a indoor temperature control.. and I paid $120 for fees and everything for first month.. and I came in and they gave me an old dirty looking closet with beat up lock holder... And the lady new she was doing something wrong so she didn't have the gut to take me to it but told me the place and location to look myself.. and I asked for refund and she told me that the $21 dollar is administrative fees I cannot get back and the $90 is refunded.. today checking my bank it was the other way around, they refunded me $21 dollar and kept the $90... This place rip off people .. the lady there look very mean dishonest and pretentious.. she was all happy and smiling but her face still cannot hide her dishonesty and meanness.. I didn't trust the place so I didn't move in.. I didn't have a good feeling about the people there ...
So been at this location for over 1 year, very clean, friendly staff extremely helpful, love this place recommend.
The staff was super kind and amazing to help us with moving our store vault. Thanks to Luis and Rochelle
Luis and Rochelle were awesome !!! They were super helpful and amazing people to work with :)
Everything appeared good until an accident happened. In early Nov. 2022, I reserved a unit and had my stuff stored in it. There wasn’t any issue at the beginning. But a few days later, there were a few raining days in Sunnyvale and the office told me that the rain leaked into my unit. They said I have to move my stuff to another unit and offered no compensation. They told me that it wasn’t their fault, it was their contractor’s problem. They can find me another unit that’s the best they can do. When I initially reserved the unit, there was an online promotion that offered $1 for the first month. I asked them can I at least get the same promotion for your building had a leakage problem is not my fault? They said no it’s not their fault. So I had to hire people to move my stuff and my discount was voided. The worst part is that their attitude was very good and welcoming before the leakage problem; but after the problem, they changed their attitude 180 degrees. All they said after the leakage happened was: “it wasn’t their fault, go talk to your insurance company.”
You can't control what mother nature does. My unit was affected by water and I got the best customer service by Luis, Rochelle, James,Tammy, Serena and more. It has been really great and the transfer went with. No problems. Thank you guys for all that you do.
Best customer service ever! This is the best place to get a rental unit
They have storage space available for fair price. I visited this place twice. They have got good staffs out there who are very happy to help. Tammy helped me reserve a rental space. She patiently answered all my queries, took me to tour the facility. Super helpful! I'd recommend this place to my friends. Thanks again Tammy!
Tammy and Angel were really helpful with finding me a storage space. Very friendly staff, I would give them 10 stars if I could! The property is very clean and safe and I look forward to storing my belongings here. Thank you for all your help.
Tammy is doing an amazing job. The facilities are very clean, organized and safe. Any time again.
Water leak in the unit. Over two weeks now and no ownership or response from Public Storage on when the source of the leak will be fixed.
is the storage roaches and bug free?
Well managed and very friendly staff in the office. Hassle free on-boarding and great customer service. All of them try their best to help the customers.
Super friendly , professional and if any issue or concerns they fix and explain everything! We need people like that in stores like Walmart!
Halfway through moving in, this location was notified that all of their elevators had to be disabled. This meant I had to finish my move-in by carrying all of my things (multiple car-full loads) up two flights of stairs and down long hallways to my unit without a cart or anything. I was not notified of this and had to find out myself, and after submitting a contact form online I never heard back either. I think a rent reduction is more than appropriate.
Es muy limpio, tiene pasillos muy amplios y tiene diferentes tamaños, lo recomiendo ampliamente.
Excellent storage facility with fair prices, tons of property, and a really great property manager. I’ve come here twice to store my Jeep Hardtop over the summer. This is one of the largest facilities in the area and they have plenty of availability normally. Your belongings here are safe because they have gated access and the storage is also locked and controlled with codes. They’re pretty vigilant about keeping the property secured, I’ve always felt safe here. The service here is excellent too. The staff and property manager are very friendly and professional, probably the reason I keep coming back. Super friendly, quick service, and very professional all around. Highly recommended to visit this location and see for yourselves. You might be able to find slightly cheaper alternatives elsewhere in some “sketchy” locations, but for the very few dollars you save - you’re going to make a ton of compromises. This is the best spot in the Southern Bay Area for storage, hands down… and I’ve visited a lot of locations, trust me.
Angel and James were so kind, even during closing hours. They really saved my company's day!! Would really recommend and will definitely use their services next time!
I had a great experience with staff there. Angel and James especially were very kind, knowledgeable and patient. All the storages that we rented were clean and secure.
Jennifer was very helpful!
I received great service from Angel and Lindsay when setting up my storage unit for the first time. They were very communicative and addressed some of my concerns of my initial assigned unit and was able to switch me to another unit. Would recommend 10/10.
Came in late around ~5:40 with a flight to catch the next day, so I had to move everything in that very day. James was absolutely phenomenal, helping guide me to where my storage unit was located. Could not have done it in time without him, and will be glad to use public storage because of him again.
I had a great experience the employee was very nice and gave me all the information I needed. Took her time to answer any questions I had. She had a very cheerful personality. Need all employee to be trained from her.
Employees are helpful and friendly.
Super easy and the staff is wonderful. Tammy and Angel were great!
Thank Rochelle and Lindsey for all the help with our move. Great customer service and great job on Lindsey’s first week
Great experience in Stewart public storage, Destiny that helped us find the space we want was very helpful and knowledgeable . Tammy the property manager, she’s patiently helping me fixed my lock and tried on to make sure I can open it, she’s awesome, her team Lindsay and Rachelle are also nice and friendly. They’re all smiling and willing to help . The location is clean and well ventilated, even the restroom is clean. Recommended this location.
Rochelle Lindsey and Tammy were very accommodating to our needs and helped us with our storage and transferred us to a better location. We appreciate all the help and hope that they get recognition that’s needed
Tammy Rochelle Lindsay and taslima are very professional. Had some issues in regards to my unit but they handled it very well accommodated my fiancé needs got us into a more friendly unit for her since she’s unable to walk much! Very polite and highly recommend this location!
Great location, helpful staff. Rochelle and Lindsey went out of their way to help us and we really appreciated it!
Angel was super helpful.
Renting a unit at Public Storage was an easy process and delightful process. Tammy was most helpful and a real delight to talk to. The rate was very reasonable and the facilities were very clean.
My rental transaction when smoothly at the Stewart drive location. The property Manager Tammy is polite and very knowledgeable. Explained the insurance policy and how to Cancel if I choose to provide my own insurance. Also helped me with gate access through app. I hope she continues to work at this location. I feel this property will be in good hands with Tammy as manager. I have had some bad experience at other Public storage locations. Thank you
Location is well maintained and feels very safe. Move in day this past Saturday and Tammy was there bright and early 9 AM. My appointment was 9:40. I picked the unit that better fit my need and was out of the office quickly. Highly recommend the place - the staff is well trained to get you where you want to be efficiently.
Tremendous experience at the site. The manager is ver courteous and proficient in her dealings and very helpful to the clients
Tammy made the renting experience quick and easy! 5/5
This is the first me renting a storage space. Taslima was friendly and welcoming. She was very patience throughout the process. Showed us the space and explained in detail on how to access the storage space and billing.
Tammy and her team have been very helpful and answered all my questions. Tammy is short but when I explained I had a tall ladder in my unit, she provided the replacement light I needed to be able to see. I highly recommend Tammy and the entire team
Extended hours would be nice
Jennifer and destiny were awesome!
Rude attendant. Restrictive hours of operation. Threatened with “eviction” for being there there five past 5pm. Gates will not let you exit after 5p.
Serena and Rachelle were very helpful. Thanks so much!!
Really helpful nd kind staff. They put themselves in your shoes and try to suggest the best solution for your needs. Tammy and everyone I worked with were greatly helpful.
Very helpful staff & property manager. They go by the book. I like that. I feel that my stuff will be safe at this location!
This is the first storage unit experience for me, and Public Storage is lucky to have Destiny on their team. Not only was she the nicest person ever, she was very knowledgeable and helped answer all the random questions a newbie like me had! Really should get 10 stars out of 5! If you are new or a pro, you would be lucky to have Destiny from here to help out, thank you!!
Tammy was great help! She was knowledgeable, fast and nice! She helped us greatly! Thanks a lot! Overall this storage location and unit is really great!
Destiny and Jennifer went above and beyond for me and I couldn't recommend them anymore highly! I had an issue with my lock during my move out and they took the extra time to help me out, saving me both time and money. I would definitely use them anytime I need storage services.
Great customer service. Rochelle and Mel were great. They were kind, generous, respectful, and patient with me.
Simple process yet. Haven't faced any issues yet. Online rental works fine. You might still have to search for your slot during the first visit - so please add another 15 mins for first drop off - this is expected.
Rochelle has been a great help, she deserves a lot for helping us vacate for a customer she stayed after hours to help us . She needs more than 5 stars and her Custer service was exceptional!!!!! Thank you, Rochelle for having a smile on your face even when you had to stay.
Tammy and Destiny are awesome help me guided through the process and most importantly they are fair and upfront.
Destiny was amazing!! She gave me a kind explanation and was willing to help. The property looks safe and neat. Strongly recommend here.
Great timely service!
Rachelle and Jennifer were so pleasant and helpful with the app system. Their customer service is top notch!!!!
I've been a customer now for several months. Every encounter has been terrific. Excellent customer service. And a special recognition goes to, Tammy, she is one of the hardest working people I've ever known and she is on top of it. Very knowledgeable and incredibly efficient. Just a bit of an update as it's been several additional months but the customer service continues to be superb. Joining in great service has been the assistance of Taslimal & Rochele. Very helpful and efficient ! Thanks !
Tammy was a big help with my storage making my switch work out. A big thanks too her.
Rochelle and Mel were great with helping us with our vacate process. Happy Thanksgiving!!!
Rochelle and Mel helped us with our lock cut. Great process with the move
Just got my new storage unit this morning. The process was easy and the facility looked very clean. Huge thank you to TAMMY for being so friendly and assisting me through the process =)
How much do you charge just to open storage unit if the unit key has been misplaced?
I purchased a storage locker and Serena was great, fast service and just overall a smooth transaction. Thank you Serena I hope to be back soon
Thank you Rochelle and Jennifer for all your help. Your service was outstanding!!!
Let me be clear. My problem is not with local staff. They did what they cold being in impossible position between customer needs and crazy company procedures. I am a long time customer ( not for much longer though) and my moving team with track 1/3 still full of staff to be unloaded, was recently kicked out of the premises because access and even presence is not allowed after 6 PM. Trey threatened to call police if movers will not leave immediately!. Someone should bring the matter before pubic storage shareholder meeting the first opportunity there is . Seem like upper management of the company do not serve best interests of the customer, or shareholder or indeed own employees.
It's really good place clean and organized ! Thank you Tammy and Jennifer for helping 😊 You are so professional team And so helpful 👍
Hello just wanted say Tammy has Been Outstanding Manager at Public Storage on Stewart Drive. Takes Time really Connect with All Customers. Always Has Positive & Happy Experience well being Professional. Loved Public Storage Offers Contactless E-Rental Option when using Cellphone or computer Devices complete Rental. Public Storage App is Super Easy Use & Makes Move-in Skip Office go directly to Your Storage Space. New Security System Allows to Open Gates, Elevators, & Doors without Having to Punch Gate Key Pads. Best Part you Don't Need Memorize Gate Code !!!! Down Load Public Storage App after u Complete E-Rental or Rental while in the Office !!! 💯❤👍🤗👀 She is on Top of Security makes sure that Everyone is Aware Property Rules. Make sure you ask for Tammy will get u Best Price on Storage & Sell Wide Variety Moving Supplies !!!
Destiny was super helpful today. Had some question about the storage and she answer all my question.
Jennifer and Rochaelle did an awesome job, super satisfied. Looking forward to more business...
Service was amazing!
I’m very much impressed with the way Tammy handled the busyness of her day. She’s very polite and values each customer’s time. I’m glad that she’s the one who catered my needs today.
My unit has been robbed twice in the span of 7 months at this location. It seems there's a reason they insist you purchase the insurance! We did manage to get some money back, but not all items are purchasable. While they have a great attitude while serving you, they give off the impression that theft is a regular occurrence and not up to them to prevent. I would hope to see any remedial action following these thefts to prevent future incidents, but I haven't seeing anything. If you don't mind getting robbed go ahead! I've warned friends and family alike to steer clear.
I had an excellent customer service experience recently. I was facing some difficulty in vacating formalities and Tammy helped me out on that. Definitely recommended if you want to store your items for longer time.
absolute wonderful experience. Tammy, the manager is very helpful and patient guiding me through the process.
Big thanks and appreciation to Tammy! She alerted us that our unit was not secure and was willing wait after hours for us to come and lock it up. My stuff is in good hands with Tammy and the rest of the crew on watch. Thank you!
Tammy is absolutely helpful and professional, and pleasant.
Tammy was super friendly, helpful and professional. Check in process is easy and quick, she walked us through everything, we were very impressed and pleased with the service provided by her. Thank you Tammy!
We’ve had a storage here for a year already and wanted to move to a temperature controlled one. Toteana assisted us with the whole process and she made it easy, smooth, and enjoyable. We even had some laughs which is rare now a days. Thank you Toteana for the great customer service.
Restrictive hours and fairly expensive.
Rochelle and Destiny were really friendly and helpful
destiny and rochelle, very kind staff well maintained, clean, safe. 👍👍👍👍👍
Destiny and Rochelle are really nice. It’s easy to get a unit and everything is safe here.
Any Public storage is well managed. If it is nearest to me, I'll rent, but these places can be bandits for long term storage. They should use a scale of discounting to good payers, not before starting, but after demonstrated good payments made. Apartments Communitues should follow that example.
The property manager toteana was so helpful. Appreciste her help.
Great options, always clean. Helpful staff in the office - especially Toteana!!
Helpful staff :)
Cassy was very helpful and answer all my questions. Thank you for being so patient
I don't go to many storage rental places, this one seems professionally and competently managed. The lady had all the answers we needed.
We were so happy that there was a real live person to work with to get our storage needs meet. Tiffany was very personable and helpful. I’d suggest public storage to family and friends. Thank you Tiffany
Thanks Adelena for your help!
Today we were helped by Stephen at the Sunnyvale PSA LOCATION We were very impressed and pleased with the service provided by him. We had a previous bad experience with other locations but his customer service & amazing, welcoming attitude changed our experience with this company! Thank you again.
I had a great experience at this location. The staff was very very friendly and helpful. I worked with Tatiana and she made the sign up process very smooth!
It was a great experience! Tammy from the front desk was really helpful! We rent a 5x5 unit online but the last one has gone before we arrived. Tammy helped us upgraded to a larger one without any additional cost! Moving-in was also straightforward. Well definitely choose publicstorage again!
Wonderful service. Highly recommend this place. Pricing is competitive and the premises are impeccable.
I came in looking for a 10x10 storage and Adelena was super helpful in helping me find what I'm looking for. Initially we checked out an upstairs unit but after seeing it, it did not fit my needs so she helped me find a drive up unit at a reasonable rate which I ended getting. Thanks Adelena!
Very disappointed that they change the access hours of your storage from 9:00pm to 6:00pm M-F and 5:00pm Sat-Sun.
Very large property therefore this property provides more storage space size options than most locations in the area. I was escorted by "Jason" to available storage spaces so I could select the best size for my needs. Didn't have to "request" eligible discounts from Agent as it was all factored in based upon my chosen size space. All details of the property were disclosed and all documents were openly shared and provided to me. All my questions and concerns were answered. I felt like I was treated like a true customer, that nothing was hidden from me, that all information was provided respectfully and honestly. Take note: that next door to this storage property is a hotel chain property and a U-Haul location is also in the vicinity. Very convenient all the way around if you're moving into the area or departing it. A Costco with a Gas Station is also just a few blocks away. The more options, the better opportunity to customize your move which makes your monumental task less stressful and easier on you!
Too expensive for the space given. Beware 5x5 is actually smaller. Beware they close 1hr earlier on weekends just to have a reason to give you a warning. You cannot be inside not one minute after closing time, or you get a warning.
Great service and SHOUT OUT TO Adelena and Toteana!! So helpful and made my move so much easier. Great place and so clean!! 2 THUMBS UP!!
Toteana and Suvie both have such great customer service their team work is incredible they answered all my questions an needs thank you both
Check in process is easy and quick. Toteana was professional and patient. She was easy to work with and made my rental process smooth. Quick and painless is the motto!
Check in was quick, Nikki did a great job explaining the whole process and was super helpful. The facility is very clean and feels very safe
These people who work here are trained to help their customers who are moving and might be more stressed out than when in other life situations. I am so happy with this non judgement place as I was going through "it". I use this place to store all my business related items to keep my personal life separate from my business life. I always feel safe when on site and I like the professional environment they provide too. I recently had a interaction with Toteana, Nikki & Serena that was very helpful for me. All three were there to assist me with everything I needed. I really appreciate the staff here and their safe coronavirus standards are all up to date too.
Checking in was quick and painless with Z. Definitely will use them again!
Adelena was very helpful, knowledgeable and respectful. Great customer service.
Great communication up until the move in day, and a painless and easy move in process. thank you Nikki!!
Great experience talking to Nikki today, she answered all our questions and provided exactly the support we were looking for. Thank you!
So far so good disappointed that there are no cameras outside may have to reevaluate my stay at this location
Tammy was amazing. She walked me through everything, was very attentive of all the covid-19 protocols, and (with great patience) repeated any information that didn’t sink into my thick skull. Definitely a much better place than any other storage facility I’ve been too.
Excellent! Tons of parking near each building.
My storage yep
I went in on Saturday based off of the units displayed as open on their website. I arrived at 1:55pm and the rep was helping an older gentleman. She kept looking at me as I walked up but said nothing. So I said hi first and asked to speak about renting a unit. She said, “it will be one minute while I finish with him “. At 2:14pm I went in and asked her how much longer since she told me it would be 1 minute and I’d been waiting patiently for 20 mins!!!! They said they’re finishing up. When they were done I showed her the print out of what’s online and asked where her 5x5 is located. She then said well that would depend. I asked depend on what? She said well I don’t know which one you would reserve. I said I’m telling you clear as day right now, a 5x5, but only if it is close to an entrance. She continued to be very difficult and had an incredibly lazy demeanor about her. I then said, ok what about another size, which one is by an entrance? All she said was it would all depend. I asked her how do you rent a unit to someone when you can not answer even 1 of their questions?! She did not bother to help me at all. Her name badge was sloppily displayed so I could only read the last few letters ‘dra’. I had just wasted 25 valuable minutes of my life! I work in healthcare trying to keep people like this safe, and I get treated with this level of disrespect! So I left and rented at Extra Space Storage instead!! Beautiful facility and very helpful employees!!!
They raised the monthly rent on my unit 28% after six months due to "market conditions". While I understand the need to increase prices over time, six months? And 28%? I don't know about you, but I haven't received a 28% raise this year, and I doubt the employees of Public Storage have either.
I had the best experience customer service with Destiny, she’s very helpful with a big smile
Z was very friendly, helpful and straight-forward. I initially rented a smaller space but decided to get a bigger storage, and Z made the transfer quick and painless. If you need storage, go to this location, Public Storage Property # 08014 and look for Z. Awesome job, Z!
I had a great experience. Russell give me a great customer service. He is the reason I’m your customer now.
Online Registration was very simple & easy. Z & Staffs were very friendly. Explained clearly how to access storage units. Storage units were very clean.
Russel was helpful. Thanks
So helpful Priscilla gave me great deal thnku!! Got me a great storage place to store
Z and Priscilla were awesome and accommodating. Storage unit was easy to drive up to and never had any problems finding space for cars. Tall units for a lot of stuff and we were always able to add more. Thanks again
Needed something quick and temporary and the team here was super helpful and quick as I was in a bit of a rush. Tiffany was super helpful showing the unit and explaining everything as well as answering my questions. Manager Z was also very friendly and helpful!!
Z is great, super easy process on initial set up and move in. Great facilities also.
Great location, fun tour, and great staff. Shout out to Serena!
Quick and informative! I suggest you do it online to help with the process! Clean facility and great property manager
I had an overall awesome experience with this property. The price rates were good, the security of storage unit was good and the overall staff was very friendly and helpful in every way. I would definitely recommend using this facility for all storage needs. To the entire staff Christina, Priscilla, Hasan, and Z.
Z was excellent quick and easy and saved more money than expected
Great service with friendly and helpful staff. Reasonable price with easy access.
Impressively clean and well organized facility. The check in with Tiffany was both pleasant and efficient. Her instructions to get me squared away with my storage space were concise and comprehensive and helped considerably in easing the otherwise odious task of finding a new residence.
If I could give it zero stars I would. And here is why. 3 weeks after renting my unit, I received a courtesy call from the center letting me know that I had until the 1st of the month to pay rental fee. However, upon logging in to make my first payment before the deadline, I found that my balance was about 3 times what I was expecting to pay. I still made my expected payment and called the next day during business hours to ask about what I thought was an error— the remaining balance. They informed me that my payment was actually due the 27th thus I have to pay the extreme late fees or my stuff would have to be sold. I let them know that their agent called me a week earlier and said otherwise so I shouldn’t be punished for an error on the part of their own employee. They basically told me that I shouldn’t have listened to him and instead read my contract closely. So yeah, it seems to me like they misinform clients in order to trap them into paying more than their original discounted rate. Beware. Please pay more to store somewhere else if you can. This company will go out of its way, even calling you to trick you on the payment date in order to charge excessive late fees. Please beware.
Russell was very informative and upfront about all the costs and what to expect with this storage facility. The facility was clean I would recommend this place to anyone. I like the fact it is climate controlled.
Christina was amazing. She was patient with my search for a storage, and found the perfect spot for me. Everyone here looked as they knew exactly how to do their jobs. Highly recommend this location.
Employees were very helpful, friendly, and fun to talk with. Thank you to Russel, Hasan, and paul for making our experience smooth and easy.
Zenon was very nice and helpful. The facility looks clean and secure.
Very friendly. Thank Tiffany
Great service. Russell was great, prompt fast and friendly.
Moving out and wanted to let people know that the time here was great. Property just got the lights done in my building and they work now. Clean and the people are nice and helpful. The team was very helpful
Rented a Storage Unit at this location and was helped by associate "Z" (for Zenon) who was very knowledgeable and courteous...Z made sure to explain everything about the contract, payment schedule detials and the operation of accessing the gate and storage building, and he was patient and thorough in answering all the nitty-gritty details of my questions...I felt I was in good hands and was all set up for the unit rental with no glitches or problems. This is a clean and well-run facility and I recommend it to others.
Hi, I have a van full of thing. Will your smallest unit work for me? Whats the size?
Really great experience check-in with Christina. Very friendly, professional and helpful.
This is my first time renting at public storage and I was needed very small Space Christina helped me out checking very quickly and explained all the things in detail.
Clean, well kept up, great staff.
Z made this process super fast and stress free. I walked in thinking I was going to be there for an hour - walked out fifteen minutes later with a unit at a great price! Thanks, Z!
Great and friendly staff! Christina was very helpful in making sure got the right space and unit. Thank you!
Z was super professional, very helpful, and knowledgeable.
Nice workers, let us use their parking space to play Pokémon go.
Smooth and clear move in process! Z has been really helpful.
The staff were very helpful at check-in and check-out.
Courteous, friendly and knowledgable staff, clean and safe facility. Shout out to Russell who helped me. Keep it up Public Storage
Friendly staff let me use the parking lot.
Just met with "Z" at public storage in Sunnyvale. He was very knowledgeable and answered all my questions. Very professional. The facility was very clean, which I appreciate.
Gage M. was working so fast, excellent customer service, polite, respectful and is a very fast learner. Really excellent experience. His manager Rochelle was extremely helpful as well when we had more questions. 5-star storage experience. Fast forward many months later, Z, Christina were working today, the day I moved out. I cannot say enough about the customer service throughout our entire stay with Public Storage. I wish we could have the same one down in SoCal where we needed one. But we found another one just as awesome. Everything was always professional, friendly and the staff are all very knowledgeable. Thank you for making our storage experience 5-star from beginning to end!!!
This review has been long in the coming. We needed a storage facility in a hurry last year due to unforeseen circumstances. We selected this Public Storage location due to its close proximity and its reviews and we were NOT disappointed. Morgan, the Property Manager, made us feel at ease right away. She was and is professional and friendly and takes the time to help you out. The whole staff is friendly, professional and helpful. This location earns its great reviews as far as I am concerned. Think of them when you need a great storage facility. And thank you again to the whole staff, especially Morgan.
Very polite on the phone. Employees are knowledgeable and helpful. In and out in 20 minutes.
Once they get you in the robe you blind with rate increases.
Amazing customer service and great, safe, clean and secure storage units! By far the best place to store your stuff and this is made super easy by the employee’s positive and helpful attitude! Shout out to Z, who is a huge help!
Z was super helpful, very clear in providing all of the information we needed, and courteous.
Beonka was very helpful showed me the property let me know everything I needed to know about renting but because of the hours I couldn’t rent here but she looked other properties for me an found a closer property to my house an longer hours beonka was amazing
Remember if your move out day is the first day of the month, they will charge you for the whole following month, no matter how long before you have notified them of your move out date. The rent is not prorated. Nothing is mentioned on their website about this. Even their move out blog post hasn’t mentioned this. Total trap to charge you extra.
The manager Morgan Sade was a great help when I was in need of a storage unit for a good price. Made me feel comfortable with getting a descent unit for my personal stuff. Would definitely recommend it.
Rate increases every few months. Hours of operation keeps decreasing. They operate only until 6pm. They suck!
Great place for storage. Well maintained.
Clean grounds and friendly staff!
I just want to give a big shout out to the manager Morgan who is amazing and really goes above and beyond for all her customers. She is so knowledgeable in what she does gave me all the answers needed. This is the cleanest storage facility I've Ever seen..keep it up Manager and staff! Morgan property manager KNOWS HER CUSTOMERS; AND ALWAYS GREETS US BY NAME WITH A Beautiful SMILE .. WE ARE NOT A NUMBER HERE AT PUBLIC STORAGE in sunnyvale..THANK YOU MORGAN FOR ALL YOU DO. THIS PLACE OF OPERATION IS SO LUCKY TO HAVE A MANAGER LIKE MORGAN ON BORED. I will definitely recommend all my frirend and family to this public storage . # Morganisamazing #bestmanagerever
Z WAS VERY FRIENDLY AND thorough.
I had visited 2 other storage companies before coming to this Public Storage location. I was very pleased with the service over the phone and in person. Beonkaa was very courteous, knowledgeable and professional. She was super helpful and made the whole experience pleasant and easy. The property is clean and well kept. I am very happy with our choice and would recommend this location.
Beonka was so helpful an ran me though everything I needed an made the move in quick an easy she’s the best.
I had a wonderful experience at this location when I opened a new storage this July 2019. All the staff there were very helpful, nice, and courteous. Special thanks to Morgan the manager who was very knowledgeable, quick, and had great customer service. Beonka one of the associates there helped me open my account and get a storage space. She was quick, kind, and very helpful. I would definitely recommend this location to all my friends.
Z was great! Move in went super smooth! I recommend this place for all of your storage needs!
The staff was super nice they took me early to show me the unit and Morgan the property manger is super down to earth. Got a unit same day and it was really clean property.
In and out in no time. Tiffany was kind and professional, surprisingly decent prices for the area, would definitely recommend to anyone looking for convenient storage
Tiffany was super helpful and friendly. She was a real pleasure to interact with. Check-in process was informative, fast, and painless. Fantastic experience all around.
Yo trabajo de Lunes a Domingo y necesito almacenar parte de mi herramienta y equipo de trabajo ... En que horario puedo acceder a mi unidad ?
Quick and easy with great service. Z, Beonka, Alan were very helpful
A little high priced... but quite convenient
At first I wasn't too sure about this location, due to the fact that it's a bit far from my house. I went In to check it and miss beonkaa( not sure if spelled correctly) gave me run down of how this location functions. She showed the spaces and how much it would cost and asked if I would like their insurance. I was going to say no but she talked me into getting it. Which was honestly the best thing I did. I love this location and if it wasn't for beonkaa's excellent customer service I would have definitely go to another one.
Great staffs. Morgan was very friendly and helpful.
Excellent service from start to finish, well maintained facilities, and great staff! I needed storage, and I got storage quickly, easily, frustration free, and at a good price.
Their automatic system is horrible and staff isn’t friendly or helpful. Drove out of my way to get here before they closed, was in the elevator 2minutes before they closed but the system wouldn’t take my code. Staff refused to help and said they couldn’t do anything. Going to say Angela by name is particularly unhelpful. Wasted an hour of my day. I’m going to look for other storage units that are more accommodating and actually care.
Terrible staff, rude unhelpful insulting.
I highly recommend this Public Storage for all uses of storing extra stuff!!! There customer service is on point and fast, they took care of my needs and will take very great care of your things👌🏽👌🏽👌🏽very trustworthy!!! Thank You Morgan for your support👍🏻
lazy staff unclean ( you can tell they sweep once a month) elevator broken ever other time I come in
Great place. Staff is friendly and the facility is always clean. My only complaint is that their hours is a bit ridiculous. The facility closes too early during the weekday and weekend! It was only last year or so when they stayed open until at least 8pm.
This place is awesome! The units are climate controlled! I can't believe how clean this property is compared to others. Best of all is the service...Hasan took our reservation, explained all of our options, and walked us through the facility. In the end we decided to go with a 5x10 and bought the insurance. We are so happy with our experience that we recommend this property to our friends and family. Shout out to Hash Browns and Morgan! Say hi to Emma too!
Too expensive and rate keeps going up
Great place nice employee thanks
Excellent customer service! Thanks Emma!
Russell and Emma were great! Couldn't ask for better service. Keeping lives easy!
Excellent facility for storage. Very well maintained, attractively priced and courteous staff. I should particularly call out Jason and Beankaa for all their help and timely onboarding, move-in processes. Would recommend this particular location as a five-star storage place for all personal needs.
I came in just looking for information and ms. Beonkaa was beyond helpful taking me out to see the sizes and gave me plenty of information. I ended up opening a unit that same day.
Fast and friendly service. Morgan was very helpful.
Very friendly and helpful. James was great and made get setup easy!
Todo muy bien..
Can I access my unit before 9 30
Morgan, Emma, Russell where there on the day I closed out the space. It’s been a great probably for years of storing my items there with no issues. Great experience and was a perfect while the storage was needed!
Great customer service.but really bad facility I found 3 dead 🐀 and they chewed lots of my stuff.i and up throwing almost everything. I'm not sure if would recommend this facility.
This storage facility is awesome the Property manager always welcomes her tenants by name and it makes you feel at home, it is always clean all the staff is amazing and Morgan the property manager is the best you could ask get. Ask for her she will help you with all your storage needs with a smile!!!
Visiting my storage unit to organize, when I ran into Ann who was filling in. One of the most helpful&kind woman I've met in years. Polite an very informative, she knows her job. Thank you Ann my day got so much better✌😎
Serena is awesome
Great service by Zenon, friendly staff all around. Was given a tour of the facilities, excited to be moving in with reasonable pricing. Thanks for the pleasurable experience.
Zee coo errbody coo
Z was very helpful friendly and professional
Tammy did a great job showing me the facility and setting up my account. Very friendly and organized and professional.
Best location I've been to have two spaces here an beonkaa was such a big help with everything and the property manager Morgan is very helpful thank you both for all your help with my move in an needs.
Emma was so helpful and answered all of my questions. Unit is nice and clean.
Good service by Ze, everything was discussed in detail and was very helpful.
Jason made the process of getting my unit easy. The property was clean. All of the staff I encountered was very friendly. Very happy to be doing business with them and would recommend this location for your storage needs.
Z is patient and friendly.
During my visit, Ms. Beonkaa provided me with a wonderfully, professional experience. Her knowledge of the facility layout and rental spaces were very informative and thorough. Bc of my experience with Ms. Beonkaa, I chose to do service at this location.
Z helped us today at Public Storage. He is professional and dedicated to his job. He showed us plenty of storage spaces , accomodated to all of our questions . Thanks Public Storage for hiring Z as one of your employees; he is great in customer service.
I upgraded my unit to a large one today. Beonkaa was so kind and helpful. She explained all my options. This site is also really clean and well organized. I highly recommend this place.
Public Storage is a great business to store your stuff when you are moving or just need somewhere with extra space! In the office I had the pleasure of being served by Emma who showed me the unit and answered all the questions I had. In particular I am grateful that Emma was able to provide me with top level service and knowledge to help me get the unit I needed.
Great service with great advice, thanks for Z's help!
B and Z does a great job!
Z excellent service and customer support
Z does a great job organizing this place. Thanks Z!
Russell (and his spiffed out beard) was very helpful today. He answered all of my questions and found me the perfect size storage in a timely manner. Thanks PS crew!
Z was awesome , helpful and quick.
Excellent service and attention. Great customer service given by Zeta. Y habla español y atiende con mucha amabilidad.
I use this storage because it’s close to my work. Stopped in real quick after my shift to grab a space heater from my unit. Upon leaving there was a very rude woman waiting at the gate for me. She begun to yell at me very rudely to the point where I just blocked out what she was saying as that is not how I deserve to be treated. They need to work on communication and customer service skills here as they defenitely should not be yelling at a customer. I have never had problems before hear and the other staff have been respectful as I have been respectful to them. Avoid this place .
They were friendly and efficient showed me the size of different units that were available. One piece of advise is often online has a better price than the office can provide. Highly recommend visiting if you need storage, Russel helped me out with a smile.
I came to this location to rent out a 5x5 unit and was assisted by Beonkaa. She was a friendly and knowledgeable employee who showed me the unit and completed my paperwork in around 20 minutes. Great experience, glad I chose this location.
Wonderful experience and fabulous storage property!! Moving to my new home has been a challenging experience, and I’ve been looking for a safe place to store additional items. Morgan (the PS property manager) and her team were amazing in making me feel comfortable, and making this part of my move so easy! She and her colleague walked me through my items to store, helped me find the right sized unit — and even helped me pick a unit that was (luckily) near the elevators! We went through all the appropriate options. The Sunnyvale property is large, clean, with multiple security features, and most storage lockers are temperature controlled (some are drive up — open to the parking area). The facility is in a safe location (especially important). Morgan was professional, kind, and helped me de-stress. Special thanks for your kindness.
Well, I gotta tell you...we called the 800 number, got a hold of a great rep who gave the best deal. Went down to this place and met Morgan, ( I have nicknamed her Morgie Pie) and got some awesome service!!!!! Really a very clean place, neat, and friendly! All this is great but service and representatives that know their
I’ve just moved to my third storage unit at this facility. I’ve always considered it the best Public Storage facility and I have rented from them at locations nearby. The staff are very nice and helpful, the site is very secure and I find the rental fees offer the best value in the area. It’s also very easy to get into and out of this location because the street isn’t as busy.
Great customer service Stephen was excellent and answered all our questions . Property nice and big lots of parking .
Great customer service
Such a pleasant and helpful staff. They are highly aware that moving can be a very stressful time and they are patient with customers.
Over priced and closes at 6pm, sat &sun at 5pm.
Really closer to 2.5. The space was fine, though it had more evidence of bugs than I would have liked. Access was good at first, but not great. Then they changed the hours such that I either had to wake up at the crack of dawn or leave work early. Then they sent an email with a 25% rate increase. This was the last straw for me - 10x10 for over $200/mo when I got a 10x20 just down the street for $5 more with better access hours. Shop around, there's a plethora of options for self storage in Sunnyvale.
Emma was a sweet heart for taking care of my reservation. Got a awesome deal for Labor Day week 10’ by 20’ for $150 for first month.
Emma was very helpful when we were still undecided at the last minute as to which size unit to take. She took time to show us both 10x10 and 10x15. Thanks Emma. The property is nice and clean. Elevators are a little slow. Just make sure to know the timings as it is not a 24x7 property. Overall, I like the place and the folks are helpful.
Expensive. Rude staff. Limited hours to your storage.
I'd like to thank Stephen, Mikey, and Morgan for doing an excellent job with assisting me with my new storage space. Everything went smooth from the beginning to the end. They showed me the storage space in person, showed me how to unlock the gates and use pad-locks, etc. They made sure I knew what I was doing before I start to do things alone. They were thorough with their information and instructions. Stephen made it clear about payments & dates. I feel so comfortable with this whole transaction. I cannot wait to move in! Thanks guys!
We rented extra storage space today and Morgan did an awesome job advising how much storage space we need. Her recommendation saved us money. We are very satisfied with her assistance.
Jason was super helpful and quick in getting me set up in the middle of my move! And the place is delightfully clean and modern.
I rented a unit here from 2016-2017 and it was generally awesome. The unit was in the climate controlled building with concrete floors and I had access to it until 9pm. Fast forward to 2018 and I needed a unit again- They have changed their hours so that it's basically impossible to access if you work full time during the day and will only have weekend access. The unit we have now is not in the climate controlled building but they didn't emphasize that up front before we signed so make sure you ask. Floors in the back building are plywood and they put pesticide packets everywhere so it has a weird smell (just FYI if you're sensitive to that). They increase prices often and for the back building units, it's overpriced. I would give this place more stars if their hours were better and if they were more upfront about the units.
Morgan is awesome.
This is the Best Public Storage ever!!! Absolutely love Morgan, she is just awesome. Patient and ever so professional. I was rather complicated and never once did she get annoyed. Can’t say that about other places. Keep up the good work Morgan!!!
Morgan is my favourite and hasan as well .they are awesome and very friendy
Don't ever come here period. Can't express my frustration. I got the first month for $1 but I think I would pay 200 rather than come to this place.
Beonkaa Foster was very helpful.. she helped me tour the property and advised me the best options available
Being in the military I required an extensive amount of flexibility, prior to moving in, during, and upon concluding my stay. Morgan’s professionalism and ability to accommodate all my needs, put this particular “Public Storage” at the very top of my storage lists. If ever in the area again this would be my first choice.
MICE INFESTATION!!!!!!!!!!! I just saw a mouse coming off a person's unit and a lady moving from another unit to a bigger unit shows me all her items were cover on nice dropping. THIS IS HORRIBLE! This storage location has been going from bad to worse. I let the staff know more than 3 times that the light outside my unit doesn't work and they haven't done anything for 3 months. One of the employees told me that I should buy my own light. Isn't that a great custom service??
By mistake, I left a very precious item in the hallway in front of my unit and only became aware of it missing until well past the 30 day holding period. Despite the lapse in the holding period, Morgan and Beonkaa, appreciating the item's value, kept it safe and sound. When I went to the office to inform them of my lost item, they did not let me know they had the item until they confirmed I was the rightful owner (they reviewed the security camera footage for confirmation). Not only did I appreciate them keeping my item safe, they did an excellent job in ensuring it was returned to its rightful owner. They went above and beyond their call of duty! I highly recommend this storage unit - Morgan and Beonkaa are awesome!
Morgan - awesome - knowledgeable - kind and friendly - terrific experience
Wow- great service... I went to west coast storage first & was appalled by the bait and switch there. Public Storage was half the price and much more helpful. I also saw them deal with a very difficult customer in a very calm and professional manner. Kudos!!
Morgan was very helpful. She clearly explained the process and gave some suggestions And the best deal.
I just want to add that I had a wonderful experience there which really helped me navigate through a stressful time in my life. The staff was very helpful and the place was really clean. I would highly recommend this storage facility to anyone needing this type of service.
Great Location and great people! Thank you Hasan for all your help!
Prescilla is new but very friendly and helpful. I don't like that the hours have been shortened. They should pay the employees better and allow them to come in earlier and leave later or have someone on site. The new hours are very inconvenient.
Clean, friendly, professional. Daniel was very friendly and helpful.
Excellent staff. Fair price n neat place
I am extremely pleased with my experience here. We had a rather awkward thing to store and the staff here was delightful to work with. They made a rather mundane task for me into something fun. Very helpful people. Thanks.
Its just a boring storage place. It has doors, an office, and gates. Its very secure, so secure the elevator has a password, that you have to use for every floor. Staff is a little unhelpful but im sure they deal with a lot.
They were nice and courteous. They were patient in answering any questions I had. There was a hiccup in the payment details about the 2nd month being free, but they eventually figured it out and clarified it.
Where is public storage of ever been to very clean facility but very horrible customer service and unhelpful Bossi brewed controlling manager redheaded guy after first month of paying rent there they cut my hours on the gate randomly out of the blue don’t recommend it
I'm a military spouse and it is very hard to coordinate moving across states. We had a mix-up with cancelling reservations and trying to get back our reservation, and calling family members to help get a storage unit since we have already booked a U-Haul. Very time-sensitive, Russell helped us out a lot. Helped us out with our reservation from a very stressful situation. I'm glad everything worked out because he really did help us out. Especially when you have to drive a 20ft U-Haul truck 16+ hours on the road... Military life is hard and I'm glad it worked out in the end. Thanks Public Storage! Oh, and also, their facilities are very clean, gated, with cameras around so your valuables are safe! Highly recommend!
Great place and service. Russell was helpful and nice. You could probably buy your own lock though and don't have to purchase one here.
Morgan, oh, Morgan - you do wonders for us! Thanks so much for going above and beyond with your personal touch and care. I am so happy with Public Storage, and the PEOPLE really make it easy and worry-free. Plus, the place is clean all the time. Love it. Thanks again.
If you need to get into your storage unit after 6 pm, forget it. I've been here for the past few years and they keep shortening access hours and increasing price. Very disappointed.
The new schedule does not work for anyone is ridiculous
Very dirty floors and smelt like piss in the storage locker building did not rent from them
Rochelle is a good manager. She is very efficientand helpful with my move in. Mikaela is a good help.
An absolute predatory business. My stuff was moved involuntarily several years ago into this storage unit. Stuff was stolen with lock lying on the road in front of unit. They don't own up to it. Price gouging happens the longer you stay, more than doubled in my case to $400 for 8'x8'. Final piece, no pro-rated refund even if was a day into the month. I was over by a week.
Morgan was very helpful in finding my storage and helped answered all my questions! Would definitely recommend this location!
Great customer service
Jason was awesome in helping me with my storage rental.
Mikaela was great. Very Knowledgeable and Friendly.
Great Customer Service ! Rochelle , Mikaela 5 Stars !
Would recommend this storage to others, and have now had rentals at this location twice. Property is clean and feels secure. Visiting on a Saturday morning can be a little busy, but staff are helpful and make effort to help. My unit, the elevators and hallways were all clean and tidy, and I didn't have any issues or damage to my property either time I had storage here.
The rental was great and smooth. It was fast and efficient and Rochelle helped me save slot of time. I really appreciate all her help. Will recommend to rent at this storage. Thank you so much
Rochelle and mikaela where very understanding and professional. I would tell anyone to come to public storage.
I reserved a 10x15 unit online for an awesome deal. I received a phone call to come in to finalize the rental agreement. When I went in, they were busy with three customers in front of me. All the staff were friendly and welcoming. After a short wait, Jason helped me secure a first floor, climate controlled, easy accessible unit. The process was a breeze. I would definitely recommend this place to friends and family!
People work here are not nice. They never give you complete information. They also charge you for not using service. They also force you take add on services like insurance and boxes, bubble wrap, locks etc etc.
Evicted for being in the restroom for an hour and bring in trash(guess your not suppose to throw away pizza boxes in a trash can) also said for a full month and did not get a refund for the remainder that was left from early removal. Can back on the last day to pick up my items to discover they had locked it with their own lock. Forcing me to come back the next day.
Extremely Friendly & Helpful....Staff (Arianna & Manager) went above & beyond. They had my paperwork handled in record time so I could get on with my move. You guys are awesome! Thank You!
Excellent customer service. Rochelle was extremely nice and helpful. I arrived right before they closed and she stayed late and did everything she could to accommodate my storage needs.
Easy to find, Hassan made it a great experience!
Russell (Customer Svc Representative) at the 1060 Stewart Dr. Sunnyvale location was very helpful and direct in conducting business. He was very professional and explained the company policy and affiliated contract very well. Thank you, Russell and Public Storage
Eizhell at this location was amazing in helping us setup our unit. She was very knowledgeable and showed us multiple units patiently before we decided on one we liked! The location of this Public Storage is a great area and the units are clean and well maintained. All staff members at the front desk are very helpful and friendly. I highly recommend this Public Storage location!
Standard storage with lots of sizes available and quick sign up process.
Nice facilities, but don't trust any price quote they give you. They raise my rent twice a year.
Service is terrible. Employees mistreat their tenants. I was treated unfairly. I got kicked out because I would stay on my cell phone on property. Their restroom is always filthy and broken down. Entire facility was always dirty. Do not recommend this facility to anyone.
Rochelle was awesome today with helping us get our storage started thanks 😁
Rochelle was great
Its convenient location off of 101 & Lawrence Exp. The staff is friendly & helpful. The security is better than most storage facilities I"VE RENTED.
Very large complex.
Have been renting storage units at this location for a few years. Gave them a 5-star review in early 2015. Unfortunately, with the expansion of the location, service deteriorated at least in my experience. I moved to a smaller unit in early April but still am waiting for a promised refund two months later. Contacted to office 3 times by phone and in person and was promised a call but so far that has not happened. Great experience 2 years ago but lousy customer service now.
This place is awesome!!!
Fair price, clean place, friendly staff
Unbelievable service. Thanks Gage really surpassed my expectations. This guy's deserved a promotions
Stephen and Rochelle are awesome! They help and answered all questions. Would highly recommend to rent with them!
Stephen and Rochelle made it super smooth and easy to move in and outs make sure to ask for a Stefan to do your rental stellar job magnificent great price I'll be here again! ❤️💜
Rochelle was fantastic, very helpful and efficient. Thank you Rochelle!
Rochelle thanks a bunch for all your help in making this move in and move out so smoothly.. highly recommended to all..
Awesome experience and smooth and easy move in and Thanks to Rochelle for all her help
Rochelle is a great property manager. Pedro and Stephen aka Steph curry of Public storage are great folks. Very friendly guys and always helping out. I highly recommend public storage on Lawrence.
My rental experience with you was great, all of the employees are helpful and unfriendly. Rochele the manager is awesome. Thank you.
Been using this place for 15 years! Stefan, Gauge and Rochelle made it simple! Great place, great staff!
We've been at this location for years but recently decided we needed a larger unit. Kelly was very helpful and nice and got everything done in a flash. The property is also very clean and well lighted and the location times are really convenient. No complaints! We moved out of our unit March of 2017 and Rachelle and Stephen were great. They were helpful and friendly and made our move out a breeze. If we ever need storage again we'll definitely use Public Storage.
Really nice, great service good area
Very clean. Rachelle made the process of obtaining a storage unit fast and easy.
Rochelle and Stephen are really good. They rented to me right before closing and made my move in as easy as possible. Rochelle helped make the rental clear and easy. Very friendly and respectful staff. Will recommend to friend and family. Thank you guys so much for all the help.
Very helpful and prompt. Answered all of my questions
Rochelle is our new storage manager! She's awesome & friendly & very knowledgeable about Public Storage! Being a fellow unit renter, herself, brings confidence because it proves to show she cares about this place & its renters. Thank you, Public Storage!
Rochelle, Stephen and Pedro are awesome! They make the experience very pleasant. Our staff also loves the unit we rented. The fact that we can manage our account online is another big plus!
Easy to get in and out. Lots of parking.
Worst experience I've ever had at a storage. I was told the facility sprayed for bugs. When I went to empty my storage this past week it was infested with roaches. I had to throw away my bed and few boxes of items. I spoke with a manager on site who seemed to careless which makes it even worse. Luckily i took photos of everything. I've been trying to get ahold of someone from the cooperate office and still have yet to get a call back. I recommend you try another storage site.
Eizhell and Marissa Did a great job. They made me feel that I was part of family more then a walk in customer.
Customer service staff in office are unprofessional and like to gossip about customers and other coworkers. They are very happy to explain in great detail why they can not do certain basic things for you. They provide few solutions and seem bothered to provide any customer service or decent communication. A favorite phrase, "I can't make those promises." They don't provide clear explanation of policies when you first sign up (at least the manager we spoke with gave us misinformation) and wouldn't honor what we were previously told upon vacating our unit. Wouldn't recommend this location.
Marissa and Stephen were great in helping me out today, professional and friendly.
Great customer service
The team was great at helping me out. Marissa and Aranza were great with making sure I got the right unit
My experience here was great! From the process of getting a unit until finally moving out was hassle free. Aranza and morgan was very helpful with my moving out as she took care of all the paperwork quickly and even offered to help me throw my trash away. Overall i had a great experience here!
Nice place, but make sure you ask for everything in writing to avoid extra fees on move out.
Aranza Pedro and Tanzania are so friendly all the time when I go make my payments they always have such a great attitude and always have contagious smiles on their faces! Plus Aranza and Pedro speak Spanish!
Very helpful staff. Clean well lit units. Good security.
Great Location! Secured and Clean! Friendly and professional staff! Tanzania was very helpful, professional and friendly. Thank You! John
Aranza was so helpful and sweet. Great service
Its a great place to store stuff. Good location. Only reason its not 5 stars is that their RESTROOMS ARE ALWAYS LOCKED.....INEXCUSABLE.
Aranza and Marissa have amazing customer service! Ask for them when you stop by the office!
Great bang for your buck, as far as storage options go near the Bay Area. The buildings were always clean inside and out every time I went there. They offer free dollies to use, but most of the time I've been there they were all in use - be prepared to bring your own dollies if you are moving a lot here. I had my items stored here for over a year - no problems at all. If you live in SF and need long-term storage, but don't want to spend over $150/month on a 10x15 space, head here for a deal.
I was in a pinch and they were there for me! Pedro was amazing, so accomodating, and knowledgable about the property! Thanks Public Storage on Stewart!!
Moved in like one week ago. People there are very friendly and helpful, expecially my manager Aranza.
The best choice for the students who are going to back their own country
Aranza did a great job showing me the location and getting me signed in.
Helpful for 10 yrs. always reliable and dependable when in need for anything. Thank you.
This is my second time using this storage. This place is good to keep my stuff while I am out of the states. Pedro who helped me is very friendly and nice guy.
It was the first time for me to use this storage service. Pedro, the guy who helped us, was really nice, friendly and helpful. It was good!
This property is Awesome! The move in is going get. Everyone in the office has been very help through this stressful time.
The 3 ladies working in the office whom helped my mother and I get our bill corrected were extremely professional, friendly, and lovely to work with.
This public storage is very clean and well kept. Spacious storage at an affordable cost. Erica, Alee, and Serena make up a great staff that are always bubbly. Thank you public storage! Bless
Rochelle and mikey was a great help with the vacate process. She made it easy and helpful when it came to emptying out the unit. Recommend to rent there to get great customer service. Thanks guys.
Clean facilities and storages. The employees were friendly and very helpful.
Lou was absolutely wonderful in helping me obtain the best price for the unit I needed, even after I had to transfer to another unit. His amazing customer service showed the organization truly values their customers and understands the immense pressures people endure with moving. The facility is extremely clean and very secure. I highly recommend Public Storage in Sunnyvale, CA.
Great first-time experience with locker storage. Facility was clean and seemed very secure. Sophie had great storage recommendations for my particular needs .Her knowledge and customer service couldn't have been better which made the whole experience so much easier. Recap: Nice, clean, and secure facility staffed with awesome folks, highly recommend. Thanks again guys!
Big thanks to Lou, Alyssa and Erica for great service today in the office. Erica took us out to view our unit, she explained the $1 for the first month and we decided to store since we were saving so much. Everyone in the office was very informative and knowledgeable. I will be sure to let anyone I know that is moving to store here.
Customer Service at this facility is Awesome. Erica, Lou and Alyssa were beyond helpful. I had to come in days earlier than planned and these three jumped at the opportunity to help me. I will be sure to recommend my friends and family.
My experience at Public Store was a great experience. The office was full of great character. All the workers gave us great suggestions on how to pack up our stuff for our move. Alyssa, Erica and the boss Lou were outstanding at helping us with the rental process and explained the month to month lease. The place looks great. My unit is more than I expected and I left the office in a great mood which is a plus. Thank you guys.
Rochelle was fast courteous efficient did the job and overcame her fear of heights and wrangled the bulb when it came two switching the light in my unit. Thank you so much for the help. Make sure to come here for your rental needs they help you with a lot.
Rochelle was a rockstar. She was very helpful with my rental needs. Also recommended items that would help me with my move. Will definitely recommend her for your everyday rental. Thanks to the team at stewart Rochelle Erica and pedro. You guys are awesome!
I got the best service here all the lady's I met were very helpful, ericks and Michel even helped me set up my boxes that I bought. Thank Sp for helping me store my personal items
Rochelle was amazing
Rachelle did a amazing job and was very helpful with my moving needs. She sells the best and most unbreakable locks. My best storage experience ever!
The facility is very clean. When walking into the office was greeted with smiles. Watching Rochelle multitask helping others and being able to show me a unit was great. Erica, alyssa and rochelle worked as a team and i highly recommend to store at this facility. Keep up the good work ladies!!!!!
Thank you to Erica, Alyssa, Rochelle & Serena for helping me get my lock cut and for great service. Erica is my favorite.
Staff is amazingly helpful and professional. They have great attitudes and kind hearts. God bless you erica, rochelle, and alyssa!!
These ladies are aewsome they helped me with my move. Thanks serena, alee, marissa, alyssa and erica you girls rock
Shout out to Sophie!
Sophie helped me and the place is great !
Erica, Rochelle, and Sophie! What a great team! Helpful, friendly. They work well with each other and help each other out to make sure the customer is satisfied.
I highly recommend public storage on Stewart drive in Sunnyvale. Sophie helped us and she was a wonderful help. She was very polite and thorough!
Quick and painless process of moving in. The property manager, Richard, was friendly and helpful, and explained everything in detail. Great value for the storage unit. Only downside is storage access is not 24/7 (closes at 9pm).
Sophie did a great job efficiently handling my move in needs. I was even 45 minutes late on a busy day, and she was courteous and helpful. Would recommend to anyone; the sheer size of this place is awe inspiring.
Rochelle and erica there very good personality helping customer
Sophie was fantastic!! She was extremely helpful with our move in.
Awesome service!! I Eddie helped me on all of my questions and concerns. Nice location.
Eddie is very helpful. They have clean place and great service.
The staff is very friendly and helpful! Karla, Eddie, and Erica are hilarious and made my moving experience delightful!!!
I came in to the storage with s ton of my issues But the works are very strong will and very kind and pleasant!
Eddie was great when I needed to rent a space. Good clean facility. Great service. 5 stars.
Public Storage is better than most. I was looking for storage and visited the PS facility. Yuri showed me around the grounds and the unit I was interested in. The facilities were clean and the unit was exactly what I needed. The process for the agreement to rent the unit was straightforward. It was a lot of paperwork but I expected it so no surprise. Yuri, Alisa and Brian (the dream team) were all helpful and efficient. I’ve moved a lot of stuff into the unit already and am pleased with PS. The only downside is it’s a busy facility but understandable because it’s a good, well maintained and managed business. Two thumbs up for PS!
Yuri was great help, deffinitely recommend this place.
Victoria was very friendly and helpful. Building is very convienent.
I like this storage under climate controlled. Good location and facility with good rate. The management looks good as well.
Tuesday (7/7) i arrived late in the afternoon, four cars/trucks in the parking lot, zero carts available. Went looking for a cart in a couple of adjacent buildings - no carts. One customer exits building with no cart, and one drags a cart from another building. Where did all the carts go? I think Brian or someone else was paying attention to customer's complaints Wednesday (7/8) - Sunday (7/12) - Each day, at least one or two carts in main building lobby even with multiple cars parked outside Monday (7/13) afternoon - One big truck, two trailers, and 7 cars in the lot. I was expecting a long wait, but was pleasantly surprised to get a cart within 2 minutes. Rough guess, maybe 9-10 carts in use. PS#08014, Y'all redeemed yourselves - - You get a 5-Star based on today, in particular. And yesterday. Keep it up!
Karla is a very professional and knowledgable member of their team. By my observation also very patient when training their newest member: Bianca. Both made my experience pleasurable and welcoming, and had a great sense of humour! Definitely recommend this location for others in need of storage.
Richard and Karla guided me to get the best unit possible and provided excellent customer service
I like the way yuri treat the customers he is so nice
Great service, Yuri helped me with everything I needed!
Moving is not easy, but helpful people along the way can make things slightly easier. Yuri at Public Storage, 1060 Stewart Drive in Sunnyvale was very helpful in making us get the possession of a storage space that suited our needs. This Public Storage location along with a smiling Yuri is highly recommended!
wonderful people, specially Carla
Rented it last month. Karla and Yesenia were both very friendly and helpful. Great experience. Very clean facility.
Karla was very helpful and patient while we shared our requirements with her. We thought we knew what size we needed but after discussing our needs we realized we needed a smaller space. She also showed us multiple units when we got picky and helped us decide on one we were satisfied with. Karla also shared tips on utilizing the space efficiently and moving out. Keep in mind that the lock is yours to keep and insurance is required.
Bryan and the crew were great! Super smooth experience
They make sure the money that you spend here is worth it..
Kudos to Karla and her team at Public Storage.They were helpful and professional and had a great unit price. I got a unit that was accessible by a 53ft truck and even help from the staff when the truck showed up without warning. Two things that I would like to be different. Number one, you need to buy a cylinder-lock for your unit which is an addition one time fee of $19. However they will install it for you and help you get it to work when i'ts too stiff to turn due to newness. The second thing is out of their control. They only offer a $5000 maximum insurance policy.
Great location , great service, very clean storages
This place is awesome,!! Very clean, very organized. All staff are extremely helpful! I will definitely recommend this public storage to anyone.
Great service. They helped me find the most cost effective storage and they are super friendly.
Laura and Ava were super friendly and helpful!! The facilities are very clean and easily accessible.
Laura, was very helpful and calmed my nerves after my mother set them off. She also checked my ID when I paid. Not enough people do that.
Karla was great. Place is secure, clean. I like that the storage is mostly indoors and is climate controlled. It's managed well and the staff are friendly. I highly recommend it here.
The entire team of this facility are awesome... It was really sad for me to leave... Every time I walked to their office they not only were friendly and helped me with what I needed but also lifted my spirit... Next time I need to store something I will come back despite how far is from my location...
I reserved the place online and was promptly confirmed with an appointment to see the unit. The person who helped me at the office, Laura showed me the premises and the storage unit. She helped me in setting up the account and was very prompt and quick.
They are awesome! Especially my name sake Laura.
Richard Karla and Laura are amazing! No hassle with returns!!
Karla was an awesome help with all my questions. She has great customer service skills. If I need another unit, I will definitely be back.
The Customer service I received by both the property manager and other individual assisting her.at the 1080 Stewart Court location was courteous and very knowledgeable for my needs I felt completely confident after been shown the storage area and differences in sizes, as well as pricing that I had the right choice.
good service,reasonable and nice facility
Karla and Bob were both very helpful and efficient in processing my rental application. I actually reserved this unit from the Public Storage location on Arques. Shanice and Arvin at the Arques location were both equally helpful as well in recommending the best unit to address my budget and storage needs.
These are the best people that I have ever come across on costumer services. Bob and Karla are so professional and so helpful. Because of them I am a very loyal costumer to the public storage brand. I highly recommend this location and I will definitely use them again
Karla is the best! She has very good costomer service and super nice :)
Karla helps a Lott. she is awesome
My experience here from start to end is always great. Full customer service, the employees are the best here and always feel safe with full lights and easy access to doors. Will definitely recommend everyone to this place. Thank you so much! !
The workers there, Arvin, Karla, and Richard, were all a great assistance in helping me through my first time using a storage facility. I highly recommend this place to anyone needing to store their property in a pinch.
Absolutely wonderful ..... Karla was a huge help and great customer service!!!!
This is the best self-storage facility that I've ever dealt with. The staff (especially Richard) is helpful & actually makes an effort to keep it in good shape. A CLEAN bathroom available at all times (not only when the front desk is open) is a big plus. Is pretty dark at night there, but I've never seen funky business going on there. And they aren't cheap, that's for sure. But hey, is Sunnyvale.
Amazing staff and great facility. Even under construction the site is clean
Great! Very helpful! Good place for storage
Karla and team were so helpful and talking care of everything I needed.
Great experience! Marshann and Karla were very helpful.
Carla is awesome and she recommended great stretch wraps! :)
The storage unit was really good. It is easy to get in and out of and rarely were there very many people at the location. Also, they make available carts to assist with loading and unloading. We got a good deal with our storage unit here and would recommend this location to any one in Sunnyvale.
Karla and Monte are the best!
非常棒的地方，价格合理服务专业！最好直接在网站上预约。This place is run by some serious professionals! Their office is most tidy-n-clean I've ever seen in similar facilities. The staff there are totally helpful and have a great sense of humor:) I only arrived in the US for the first month and needed a place to put my stuff before I'm able to move in to my apartment which is available early next month. I searched on Google map and this location is just next to my hotel. I rent a small storage of 4' x 7' and the price is ok. Extras you may need to pay are the processing fee($20+), insurrance($9+/m), and the lock if you need it.
Karla and Richard were such a delight to work with! Friendly, fast and helpful!
Karla and Monty are amazing! They made the whole process fun and professional. Buying storage could be daunting and feel like a chore, but I really enjoyed my time with them. Thanks for the service, Karla and Monty!
Karla is great
Great service and easy to deal with.
2nd time rental. Very professional and good location. Karla was especially helpful and knowledgeable
Karla is great
taslimas service was great.
Very nice service!
Love the place grate custermer service karla and richeard are the best!
Karla assisted with all my needs - She is the best!
Lovely people! Richard, Karla and Joan made renting a unit easy and fun. I know my things are in good hands :)
The service representatives are friendly. When I reserved a unit with public storage in Sunnyvale, i was renting another public storage unit in another city. Over the phone i was told that the signup bonus was valid, because by the time I would get to Sunnyvale, my old unit and account would be closed. After driving for 500 miles, and showing at the storage facility with my truck and all the movers, it turned out that I was not eligible for the discount. Then it turned out that the light in my unit did not work. Of course since I have already measured the unit size and bought shelves, it was too late to change to a different size unit. I was told that they cannot repair the light because it was too high and they don't have a ladder. Finally, I am currently standing at my facility in Sunnyvale, trying to get an essential item. The elevator is broken. Considering that I am only at the facility once a month, no doubt this was broken for some time. I am looking at my documentation, and of course I was not provided the short access code to the stairwells only to the gate. Its 7am, and the customer service will be here at 9:30am. Wasted trip. I had to call late in the evening to get confirmation about which doors were open and how to get in via backdoors (far from obvious, no access to second level from first floor). Overall i had to spend nearly 2.5 hours of my time driving back and forth to get access to my unit. Very disappointing.
Staff is very friendly and definitely try to please you. BUT, why do they rent a unit that does not have a working light? And why do they say there is a short somewhere in the wiring and they can't fix it until the 4 units are all vacant, which of course will never happen? I sure hope everyone's insurance covers fire damage. (Oh yes, and the gentleman did admit that they would only rent it to someone else even though it is defective). To be fair, they did offer me another unit at the same price, but of course I had already moved my stuff into the first unit. So, I then moved my stuff a 2nd time into the other unit which did have a functioning light. And, after surrendering my license, they let me use one of their carts to transport my boxes. When I returned to the office, they failed to give me my license back. Then I left and did not realize they had not given it back until later that day. Not even so much as a courtesy call to say they forgot to give me my license back. When I returned, the gentleman held out my license for me saying "Did you forget something?" One more thing. Their employee tried changing the bulb without wearing glasses or gloves. The bulb busted right above him, he was fortunate not getting any broken glass into his eyes. I would think that after all of this they would have offered me a $1.00 move in special, but not a word.
Lots of fun and great service with Karla and Shane!
Very friendly staff.
Fantastic customer service! Clean location with an excellent staff. Highly recommend.
Very nice people here
This is a great place to rent storage and office space. I have been renting here for about 2 months and have enjoyed the location and staff very much. We rented one of several commercial spaces at this location and Kelly and staff have been extremely helpful in the process of settling in, holding mail and UPS packages and answering questions. Everyone is always friendly and helpful.
My thanks and hats off to Kelly. Her helpfulness with any situation that came along is remarkable. She is pleasant, knowledgable, and engaged. Hated to have to move my RV.
I was very impressed with the Property Manager Kelly. She was super helpful and even found a way for me to save some money. Great job!
I just started renting there today. The staff looked very sharp and attentive. Good experience.
Rich (I believe that was his name) was extremely helpful today. I was in charge of getting boxes for our medical office move, and he was extremely helpful in helping me determine the best size boxes for the types of things I needed to pack and ways to pack them. Nice, clean facility and friendly service. I would definitely recommend this location for your moving or storage needs.
I had such a great experience renting a unit today! We had visited about 3 different storage facilities, and this was the cleanest, safest, and friendliest we encountered. Marissa, who helped us every step of the way, was professional and funny, making the experience a breeze! I was renting for my office, and it was so simple. Thanks for being a great facility!
Awesome place and people. Been renting from PS for almost 7 years now and had the best experience with personnel and the facilities. Highly recommended.