Public Storage Self-Storage Units at 300 Treat Ave, San Francisco, CA

After four years of having my stuff in the unit, my brother who passed away. I was experiencing financial difficulties, like just about every other American at the time. They refused to work with me on changing the payment date so I could keep the unit instead they kept the contents and tried to change me for the late fees still after auctioning off my brothers stuff. Now, the bill is in collections. Don't ever rent from them, find a different place, If I where you.

staff are so nice! space is really clean

Great nice company

Tee was amazing she was super helpful and patient. Thank you so much for your excellent customer service

Tee was great. Helped make a move in simple and was very friendly. Thank you

Narena is a rockstar!!! Thank you for being kind and patient 💜

Staff has been great. Thanks Tee for your help. Very clean and professional.

After a whole year, the customer service is great! Friendly staff, secure and clean facilities. Thank you!

Narena is absolutely amazing. Today I went in and she asked me if my lock deposit showed up because it was almost a month. She didn’t stop there she followed up and looked at my account which ended with reaching out to get some resolution. After her help I learned it was her lunch hour which just shows her level of customer service. The facility is clean and they are always friendly when I Go there!! Way to go team

Lowest price I've seen in San Francisco, spacious storage, choose the size you need. Quiet subdued yet ample lighting allows you to see everything inside and out of your chosen unit. Lock included(but you can put your own if you prefer{but don't go cheap}). You need a code to access the elevator so that means one of the staff membersisgivingitout, last time we went there were homeless people in an open unit possibly stealing. The new workers aren't as diligent as the people who worked there before.

Tee was a great help with assisting in getting another storage space. Property clean and she is always so helpful.

Great service, Tee was super helpful!

Quiero agradecer a Public sTORAGE en tener A una property management O el nombre de ella es RUBY pues me atendió muy cordialmente muy amable en explicarme cuál detalles importantes referente a la localidad cuál tienen de renta estoy muy agradecido y contento por su amabilidad su cordialidad y sus asistencia estoy muy satisfecho por la atención que me han dado y por la ayuda que me han brindado gracias public STORAGE gracias RUBY

Narena was super helpful and kind. Explained the whole process very well and gave me all the tools that I might need to be able to move my things quick. Moving is stressful enough. Thank you for making it easier.

Narena was awesome with helping me move in and her customer service was great, will tell friends and family to rent here

Narena was such a pleasure to work with. Was very kind and helpful. Fast process and explained everything well. Will recommend to family and friends.

Kevin was so supportive and helpful. He truly exceeded my expectations during my initial encounter with Public Storage. Initially dissatisfied with the unit I had reserved online due to its overhead location and limited space, Kevin stepped in with unwavering dedication. He not only assisted in moving my belongings out of the unsuitable unit but also facilitated the reservation of a larger, more accommodating space. Throughout the entire process, his primary concern was ensuring I found the perfect solution to meet my needs at a reasonable price. Thanks so much, Kevin!

An unusually nice storage facility. Classic older building with windows. Nice area.

Worst service, called to ask a question and the property manager screamed at me for absolutely no reason. I even gave them patience understanding how hard it is to work Sundays but even then the attitude and cursing was not acceptable.

Narena is the best. She let me in a few minutes before closing and helped me move my heavy bags into my unit. Thank you so much she’s the best.

Courteous and helpful staff, clean and bright space, secure entry. Just what I needed.

The daytime manager, Nyeesha, is the rudest, most unprofessional person I have ever encountered. She has lied to me about the terms of the contract signed for a storage, she has unlawfully locked me out and not allowed me access to my storage locker, and further she has colluded with thieves to break into my storage and steal. She should be fired and not allowed on the premises. I plan to sue.

My friend and I came in a few weeks ago to pay for the unit they reserved. For some reason, their reservation was cancelled but my friend was never contacted about it. The deal they had received was no longer available, so they would have to pay 3 times more than what they had planned on spending. Kevin was incredibly helpful and did everything he could to get my friend the best deal, and he did! He showed us all the options, answered all our dumb questions, and was just a total pleasure to be around. He was energetic, kind, and knowledgeable - this helped the experience go from terrible to fantastic. The other associate at the front desk, Narena, was delightful as well. She was helping another guest who was being extremely rude and disrespectful to her, but she handled it maturely and still did everything she could for that customer. After she helped her customer, we chatted for awhile. She was kind, generous, and smart, an all around amazing human. Both Kevin and Narena helped make the experience of moving things to storage a positive and uplifting one. I left feeling much better than I did going in, which I certainly did not expect. My friend and I were gushing about them the rest of the morning.

Rental process was straightforward. Was helped by Tee, who was great and answered any questions I had.

Really like this place. Prices r much better than their competitor UHaul. All the staff is very friendly and helpful. The place is always very clean. Haven't seen a roach or a mouse dropping in the 6 months that I've been there. I recommend this facility. +10 *

Tee is the best ! She helped us so much great service

Tee was amazing!!!

TEE . it's excellent

Tee is amazing! I will ensure to bring all my friends to you and you only! Made everything so easy and even saved me money!

Just got a unit, super easy. Awesome place.

The staff was serviceable and friendly. There was a dead rat on the unit I rented. I wonder if they clean the units. The rat was petrified and very visible.

Clean and easy to navigate

A nice and clean public storage facility. Unfortunately the price rates leave something to be desired and the extra fees are a bit much,

Kevin was fantastic! Super helpful, above and beyond service. Facility seems clean and move in was smooth. They provide carts to assist in moving items. Very pleased with the service we received.

The online reservation experience was easy. When I arrived, Kevin showed me the unit I had reserved to make sure it suited my needs. He was very helpful and got me all set up with everything I needed. The location is nice, clean, and appears well looked after. Staff are cheery and helpful. Company has an app for accessing location and paying bills. Seems good so far. The only thing to note is that the extra costs for a padlock is not mentioned during booking. You can however bring your own, or purchase one at the location for $21.

The staff at this location are a "class act", as my grandfather would've said. They will bend over backwards for you if you treat them with respect I have seen people come in rude as rude can be and they get met with policy other times I've seen people come in and just be chill, 99% of the time it seems like that's when solutions to unsolvable issues get discovered. Come at them with some empathy, realize that they deal with people that are stressed out, emotionally attached to their property and can make life as easy or as hard for you as possible. I once had a unit there and the manager (mid 30's frizzy hair, 5'9", 160lbs, hispanic- but I can't remember his name) went above and beyond to accommodate me when the movers were late and they were closing, he could have turned us away but he found a solution and blessed us with it.

Staff are young and kinda rude. Especially if they have to do any work. Way over priced. Which got me screwed out of my stuff. Only good part is the customers which seem very nice and like the genuinely don't want to steal. Lots of people who sell at flea market. Lots of homeless too though.

Just super!! So many floors and corridors, perfect for laser tag!

Arthur is the best! I booked the wrong storage size unit and he helped me get everything revised with no issues. Very kind and friendly staff and glad I chose this place!

Very good service

Fine team of employees at 300 Treat, has helped me save money

Great service

good customer service

I’m a new customer and I have to tell ya, so far so good! Came down to the facility to have someone show me a couple of different units so I could pick the right size. The facility is really nice, very clean, looks very secure. Art immediately greeted me and took me out to the floor right away. He helped me pick out the right sized unit and assisted me through the checkout process. Stellar customer service. Thanks, Art!

Art is wonderfully helpful! Always a smile and a positive attitude. He is patient and kind with the homeless folks that rent out units as well, which I imagine could be difficult.

Art and Marcus are the best. Thank u public storage!

And Marcus are handling business at treat Avenue great service

Love the crew at the Treat location.. They got great energy!

Arthur was incredibly helpful and positive - he made moving way less stressful than it otherwise would've been!!

Awesome people!! Thanks.

Super helpful allowed me to move to a more convenient storage location

Rat infested facility. Avoid like the plague (haha). They’ll also hike your rent by at least 100% with zero notification beforehand. This is really just the worst PS place I’ve been.

Kevin was the best! He made the entire process seamless and easy.

THE FIRST MONTH FREE thing is a total scam. The way it’s marketed leads you to believe it’s free for the month, which it very much so is NOT. Of course you don’t find this out until after you made your decision on what size/what exact space you will be in, ALLLLL THE WAY TO CHECK OUT and then it’s the exact same amount it will come to every month due to all these random fees. I think they need to be more transparent, way more transparent about this. It’s a complete scammer way to draw people in. It’s not enough that they are most dominant storage facilities in most cities, they have to lure more people in, in a very greedy and deceiving way. Left me with a bad feeling and not trusting of them (you should be able to trust the place you’re going to store your entire life) so idk I wouldn’t rent here, that’s my opinion.

Office says open, door is locked and no one is available to help….

Not a bad place too store your stuff, Everything is going up but the quality of service

Hasu was super helpful and courteous, sorted out some concerns I had and took the time to help

But I'm does agree whit the fees rental space was $59:00 on my contract pass 2years when up $95 :00 DLL for 5x5 😪

very good service 👍 👌 I am very satisfied

Cheers art! Service was really friendly and relaxed!

I was off work because of being hurt on the job & required 2 surgeries, so my recovery time was 2 years, I was receiving workmens comp but it's not the same as regular salary, I got behind on my Bill's, my storage unit was about to go to auction but Eric the facility manager was totally understanding & really helped me out so I could catch up & avoided losing my property...

Kevin is great!

Muchas gracias Eric por su ayuda fue de mucha importancia muy amable gracias

Watch the elevators are dicey!

Eric at Public storage was extremely helpful! He showed us different units and helped us get all set up. This is a clean, sunny storage facility in a great location. There is basement parking too. Thanks Eric!

Got a unit at 300 Treat in SF. Eric was amazing and super-helpful, found me a great unit at a good price and made the transition very easy from my old unit.

Convenient location but rat infested. Seal up your belongings well.

Easy location to access, usually not crowded/busy, and some of the most affordable storage prices in the neighborhood. Best of all is the staff (especially Eric!!), who are super attentive and helpful with any support you might need.

First time moving into storage from my apartment. Eric was very helpful and went above and beyond to help me out with my requests there. Good facility, stellar customer service from Eric.

Came in to transfer to a different unit because the one I had was a unit you needed a rolling ladder to get to,...anyways Hasu was professional and considerate of my chronic lower back pains he accommodated me with a floor unit and gave me a good deal on the unit,...We need more people like Hasu,...very considerate and respectful and will do all he can do to help you out,...so if you need a storage look for Hasu he''s your guy.Thanks again Hasu,...keep up the amazing job you do 👍👍👍👍💯

More than better Price places in town securities good staff is friendly enough as long as you don't leave late or spray paint things in the parking area