Public Storage Self-Storage Units at 300 Treat Ave, San Francisco, CA

Rental process was straightforward. Was helped by Tee, who was great and answered any questions I had.

Really like this place. Prices r much better than their competitor UHaul. All the staff is very friendly and helpful. The place is always very clean. Haven't seen a roach or a mouse dropping in the 6 months that I've been there. I recommend this facility. +10 *

Tee was amazing!!!

Tee is the best ! She helped us so much great service

TEE . it's excellent

Tee is amazing! I will ensure to bring all my friends to you and you only! Made everything so easy and even saved me money!

Just got a unit, super easy. Awesome place.

The staff was serviceable and friendly. There was a dead rat on the unit I rented. I wonder if they clean the units. The rat was petrified and very visible.

A nice and clean public storage facility. Unfortunately the price rates leave something to be desired and the extra fees are a bit much,

Clean and easy to navigate

Kevin was fantastic! Super helpful, above and beyond service. Facility seems clean and move in was smooth. They provide carts to assist in moving items. Very pleased with the service we received.

The online reservation experience was easy. When I arrived, Kevin showed me the unit I had reserved to make sure it suited my needs. He was very helpful and got me all set up with everything I needed. The location is nice, clean, and appears well looked after. Staff are cheery and helpful. Company has an app for accessing location and paying bills. Seems good so far. The only thing to note is that the extra costs for a padlock is not mentioned during booking. You can however bring your own, or purchase one at the location for $21.

The staff at this location are a "class act", as my grandfather would've said. They will bend over backwards for you if you treat them with respect I have seen people come in rude as rude can be and they get met with policy other times I've seen people come in and just be chill, 99% of the time it seems like that's when solutions to unsolvable issues get discovered. Come at them with some empathy, realize that they deal with people that are stressed out, emotionally attached to their property and can make life as easy or as hard for you as possible. I once had a unit there and the manager (mid 30's frizzy hair, 5'9", 160lbs, hispanic- but I can't remember his name) went above and beyond to accommodate me when the movers were late and they were closing, he could have turned us away but he found a solution and blessed us with it.

Staff are young and kinda rude. Especially if they have to do any work. Way over priced. Which got me screwed out of my stuff. Only good part is the customers which seem very nice and like the genuinely don't want to steal. Lots of people who sell at flea market. Lots of homeless too though.

Arthur is the best! I booked the wrong storage size unit and he helped me get everything revised with no issues. Very kind and friendly staff and glad I chose this place!

Just super!! So many floors and corridors, perfect for laser tag!

Very good service

Great service

Fine team of employees at 300 Treat, has helped me save money

good customer service

I’m a new customer and I have to tell ya, so far so good! Came down to the facility to have someone show me a couple of different units so I could pick the right size. The facility is really nice, very clean, looks very secure. Art immediately greeted me and took me out to the floor right away. He helped me pick out the right sized unit and assisted me through the checkout process. Stellar customer service. Thanks, Art!

Art is wonderfully helpful! Always a smile and a positive attitude. He is patient and kind with the homeless folks that rent out units as well, which I imagine could be difficult.

And Marcus are handling business at treat Avenue great service

Art and Marcus are the best. Thank u public storage!

Love the crew at the Treat location.. They got great energy!

Arthur was incredibly helpful and positive - he made moving way less stressful than it otherwise would've been!!

Awesome people!! Thanks.

Super helpful allowed me to move to a more convenient storage location

Rat infested facility. Avoid like the plague (haha). They’ll also hike your rent by at least 100% with zero notification beforehand. This is really just the worst PS place I’ve been.

Kevin was the best! He made the entire process seamless and easy.

THE FIRST MONTH FREE thing is a total scam. The way it’s marketed leads you to believe it’s free for the month, which it very much so is NOT. Of course you don’t find this out until after you made your decision on what size/what exact space you will be in, ALLLLL THE WAY TO CHECK OUT and then it’s the exact same amount it will come to every month due to all these random fees. I think they need to be more transparent, way more transparent about this. It’s a complete scammer way to draw people in. It’s not enough that they are most dominant storage facilities in most cities, they have to lure more people in, in a very greedy and deceiving way. Left me with a bad feeling and not trusting of them (you should be able to trust the place you’re going to store your entire life) so idk I wouldn’t rent here, that’s my opinion.

Office says open, door is locked and no one is available to help….

Not a bad place too store your stuff, Everything is going up but the quality of service

Hasu was super helpful and courteous, sorted out some concerns I had and took the time to help

But I'm does agree whit the fees rental space was $59:00 on my contract pass 2years when up $95 :00 DLL for 5x5 😪

What are the sizes of your spaces ands how much per month?

very good service 👍 👌 I am very satisfied

Cheers art! Service was really friendly and relaxed!

I was off work because of being hurt on the job & required 2 surgeries, so my recovery time was 2 years, I was receiving workmens comp but it's not the same as regular salary, I got behind on my Bill's, my storage unit was about to go to auction but Eric the facility manager was totally understanding & really helped me out so I could catch up & avoided losing my property...

Kevin is great!

Muchas gracias Eric por su ayuda fue de mucha importancia muy amable gracias

Watch the elevators are dicey!

Easy, centrally located, and well priced. Eric helped me check out and even though moving is never easy storing my things here was never a headache.

Eric at Public storage was extremely helpful! He showed us different units and helped us get all set up. This is a clean, sunny storage facility in a great location. There is basement parking too. Thanks Eric!

Got a unit at 300 Treat in SF. Eric was amazing and super-helpful, found me a great unit at a good price and made the transition very easy from my old unit.

Convenient location but rat infested. Seal up your belongings well.

Easy location to access, usually not crowded/busy, and some of the most affordable storage prices in the neighborhood. Best of all is the staff (especially Eric!!), who are super attentive and helpful with any support you might need.

First time moving into storage from my apartment. Eric was very helpful and went above and beyond to help me out with my requests there. Good facility, stellar customer service from Eric.

Came in to transfer to a different unit because the one I had was a unit you needed a rolling ladder to get to,...anyways Hasu was professional and considerate of my chronic lower back pains he accommodated me with a floor unit and gave me a good deal on the unit,...We need more people like Hasu,...very considerate and respectful and will do all he can do to help you out,...so if you need a storage look for Hasu he''s your guy.Thanks again Hasu,...keep up the amazing job you do 👍👍👍👍💯

Do not right here absolutely horrible experience I can't get into the unit can't get a hold of the manager nothing they have no 24-hour number to call no nothing rude

More than better Price places in town securities good staff is friendly enough as long as you don't leave late or spray paint things in the parking area

Eric was great! I wish everyone in customer service positions were as helpful as he was!

Eric is so helpful! I have been a customer at the property on Treat for two years and really needed help. Eric gave me outstanding, thoughtful customer service. Exceptional customer service. I am retired from a public service profession and I recognize a rate employee who makes a customer happy and improves the image of the business at the same time.

Facility is clean and very convenient in San Francisco. Eric works on Saturdays and was incredibly helpful in showing us multiple spaces and getting us setup. Excellent service!

Been renting from this location for a while. Eric is the most helpful member of the team. Explained everything clearly and always resolved any issues I had.

I was very very happy with the help and support that Eric gave me getting my storage yesterday.. he was very nice to me and my family.. I give him 5+ stars.. and, will recommend his service.. thanks Eric for all your help 😁🙏

Came in to store my stuff and Eric was extremely helpful and patient. Thanks

Eric was an amazing and supportive dude

Great experience, smooth in and out. Eric was super helpful.

BAIT AND SWITCH! DO NOT book a unit with these shady, abusive people. I booked a storage unit with them just 4 months ago for a price of $160 per month. After just barely having gotten everything in there that I needed to store, they hit me with a 30 day notice via email to raise my price by a whopping 25% to $200!! What's worse is that there were cheaper and closer units available, but I decided to trust a larger brand to be more stable and provide better security. DON'T take them at their word on their pricing! They'll just pull the rug out as soon as you move all your stuff in.

Eric was great

Renting here from Teresa was a great experience. It went very smoothly and we felt well taken care of. She moved us through the process quickly, yet also answered aIl of our questions. I feel confident leaving my belongings in a location like this that is well managed.

Eric is great. Safe , clean storage facility. Professional service.

I had an great experience today. Erick helped me, he was patient and provided me with all the instructions necessary for the storage. Great customer service by Erick. Thank you

Just got a space. The man who helped me was Eric. He was very informative on everything. The procedures and also gave me helpful advice. Very kind and communicative. I left with confidence. Will suggest others to go here

Thanks. Great service by Eric. Highly recommended. Was in and out very fast.

Really easy intro experience. Eric gave me a ton of help over multiple days getting me pointed in the right direction. Happy customer!

Eric was very helpful! After I lost my lock, he helped me arrange for my lock to be cut and replaced so that I can access my storage unit again.

Ongoing rodent infestation…. They were completely out of soap and paper towels, and had a vacuum that they weren’t allowed to use. Made it very difficult to clean up the huge fecal mess, as you can see

Just booked a unit at this facility, very happy about the spot that I got. The place is clean, has security code entrance, cameras - the space was competitively priced, which I really appreciated. Eric was helping me to get everything sorted. I think I asked a million questions- he was awesome- answered all of my questions, helped me to get the best spot for my needs -and also made sure I got the exact unit I wanted. Stellar service! Five stars! Hope to have the same stellar experience with my storage going forward.

The staff here is awesome manly the two ladies that are up front they really go out of their way to Help you they are kind respectful Promote Both of these ladies the Gentleman that works weekends he is awesome also goes out of his way to Help u Promote Him also i give this Public Storage 10 stars anyone who reads this come here its the best

Eric the on-site manager was awesome! Clean and professional facilities.

Good facility but the hours are very restrictive. 9:30am is just too late to open. Moving stuff in/out is usually done before late morning traffic. You don't have that option here. They should open at 8 or 830.

Always clean environment, respectful staff.

I store my stuff here

Walked in to pay my monthly bill as my app wasn’t working properly and was immediately greeted by Eric, he thanked me for my continued business with Public Storage and assisted me seamlessly with paying my bill. I applaud Teresa and Eric for their continued excellence in customer service even in these days of this pandemic. Five stars might not be enough to give them and I do hope Public Storage takes care of them.

Eric was super helpful he actually helped me to move my stuff. Thank you!

Great customer service. Their prices matched what was advertised online. Service was quick even though they were super busy. The units I was shown were clean. They sell dehumidifiers in office as well. Niecey was super generous with her time and answered all of my questions. She made herself available even though I was over 1 hour late to my appointment too! Hope every employee is this kind.

Teresa has been helping me since Wednesday with completing my rental online. She is very patient and knows what she is doing. Her customer service is through the roof. She is top notch the BEST

Great staff and great place. Teresa is always my favorite

Teresa and Johnny are always the best

Nothing but the best with Teresa and Johnny. They both gets the job done

Went in to pay my bill and was greeted by Teresa and Johnny. They are so professional and willing to do all they can to help customers. Highly recommended

Great staff and property! Highly recommend. See property manager Teresa

They have lost some of our stuffs, go to another storage if you want a safe place to leave your goods.

Not very clean and safe for your furniture. The next time I need storage, I will choose another solution.

Clean, well-lit, and friendly and efficient staff!

Decent storage, be wary of extra charges (insurance) and a small rodent problem

So, the neighborhood is not great, but what neighborhood is? and the units have a rat problem. But we packed everything up in tupperware, and our stuff has been fine for a few years now. The customer service lady was absolutely lovely, and handled my move out quickly and professionally. It is still the cheapest extra square-footage you can get in the city.

Teresa is so great

Teresa looked out and help us out today. Always has a smile and ready to give 100%

This is a great place to store your belongings. safe and clean. staff is also just amazing. Teresa keeps this place up and running

Nice space and seems secure. Teresa was the best!

I've had storage here a long time now and I've always had a great experience with the staff and property being well taken care of. The property manager Teresa is one of the best and definitely the one who holds this place together. Her staff is also great....

Went in to rent today. Ran into the property manager Teresa who is working alone and super busy. She was so nice and informative. She rented me the space and I was able to get in and out quickly. So professional. 5 stars for her

It was so easy to rent the place. I loved my unit! All thanks to Johnny!

Have had storage here for going on 8 years now and this place has always been dependable for me....

Rented a space here for 6 months and everyone was helpful and professional in getting me set up with my unit. Easy and efficient moving process, especially with the elevator and moving dollies

Teresa Johnny and niece are the best Representatives you guys have working out your location they are very very helpful and I hope they stay aboard thank you all right guys

I always have a pleasant experiencias when i come and pay my bill. Niecey and staff is the best

Great place and great pricing. Teresa is also the best

Teresa is the best! Property is clean and great experience. Go see her today

Teress is the best. I had a wonderful experience with her. Property is also well kept

Been renti g here for years. Best place in town thanks to Teresa

Teresa is great! Go see her today for your storage needs

I’m endlessly grateful for Daymellyn!!! She went well out of her way to help me find exactly the space I needed, and eased moving day headaches with her friendly calm.

Teresa is so great. I recommend this place

Great staff and great place

Nissy was tremendously helpful to find another similar size storage unit for me at the ground floor, after discovering my couch wasn't able to fit inside the low ceiling elevator. Nissy, thank you for not letting my beautiful couch to be disassembled.

My experience at San Francisco Public storage Has been great. The staff is wonderful with any questions you may have regarding price, storage room sizes, Boxes. Front desk (Teresa) is always upbeat and extremely helpful. I will recommend Public Storage.

This place is always clean and well kept. Teresa and her staff are very helpful and professional. Highly recommended

Teresa is great

Great place to store your things! Lots of parking and the facility is super clean. Public Storage in SF is lucky enough to have some really amazing staff and Teresa is one of them! She gave me a few extra hours to move my things out which saved me from having to pay for another month. This is the kind of Customer service that is good for business and the reason why i will not only continue using Public Storage but i will highly recommend them to everyone needing a place to store their things.

Fast and efficient, clean and dry. The manager Teresa was very helpful and friendly.

Teresa was very helpful!

I haven't had any problems they're just to expensive

Teresa is an amazing manager an great asset to the company

$1 dollar first month a scam. I'll just say that. Friendly staff, but starts to get expensive after first month for just a 5×5 space.

Excellent customer service.

I had a great experience today when a question arose about my storage unit. Chris and Marcus were friendly, helpful and responsive. I was impressed by their customer service and thankful for their help.

Marcus was a great help during this whole virus outbreak and made me feel comfortable in my space if you get him you're in good hands

Great staff

Professional & friendly staff. Showed me inside the units. Happy with price also

Chris and Teresa were super helpful and really really nice! I would store my stuff here again anytime.

Teresa and Denenia are great

It was great storing my things here, Teresa was a great help and manager D. Thank you guys for everything!

This company needs more people like Niecey! She went above and beyond to help out. She is also on of the most helpful, cheerful worker I’ve ever met l.

Great staff

Teresa and Daymellyn have been very helpful in showing and helping our move in today. Very thankful.

Teresa and Daymellyn have been very patient with my move-in.

Theresa is incredibly accommodating and helpful! Thanks for an easy move-in experience!

Teresa was so helpful and accommodating during my move in process. She allowed my movers to start and finish their job before she had me fill out all my paperwork. I really appreciated her attentiveness and good attitude. The building itself is clean, well lit, and very safe. I feel comfortable visiting the site and know my stuff is okay there.

Theresa's amazing. Even though the hours aren't really great she makes having your unit there worth it. She goes above and beyond get position for the customer.

Nice and clean storage unit and building. A friendly and helpful young trainee chap on his first day got us sorted straight away. Champion.

Friendly, haven't had any trouble

Teresa was great had a bad experience with someone else and she Teresa was very professional and nice... helped me understand the process, anyone that’s stressing over storing come see her

Daymellyn was very helpful, good communicator.

The Treat Public Storage property is by far the best storage space I've used! Wanda was super friendly and down to earth --she got us in, and handled our crazy questions with a smile on her face! I couldn't be happier.

Eric was helpful though my storage unit is unexpectedly ten feet in the air and the entrance isn't 5x5 so it was tough to for everything through the aperture. I had to haul everything up a ladder. Parking out front is convenient. Lots of construction though and the elevators are out of service.

Teresa and gwenette are the best people they always help me and my daughter they are awesome and they deserve a raise for their excellent customer service because they go above and beyond

Flexible and understanding staff. I appreciate the genuine quality of care and concern they show for their clients. At this Public Storage they made me feel like family.

Eric and Marcus were both knowledgeable and nice in helping us get our storage unit. We came in after reserving a unit online but it turned out to be not what we were looking for, so they helped us find the next unit up and the whole experience turned out great. They were patient with us while we unloaded our things until a little bit past the business hours and even helped us move the big mattress!

Teresa is the best

Just did a rental with Eric and he was extremely helpful. Thanks Eric!!!!!

Ive been renting here for years and the staff here is great. Property is always clean and up to par. Highly recommend

Great place to store your stuff. Staff is always friendly & helpful and there’s plenty of safe parking for loading and unloading.

Excellent service

Great service and staff. Clean facility. Thank you Eric and Gwenette!

I had a great experience today besides the confusion due to the construction going on. Eric was an extremely wonderful help. I was able to rent a unit and buy a mattress cover from him reasonably fast. He was a great help. Thanks again!

Teresa runs a great business here! She has so much respect here from her customers. I highly recommend this place! Property is also CLEAN

Property and staff are great

Super awesome service

Rente un storage y fue tan rapido pero los chicos que estan en la oficina me ayudaron muy rapido Exelentes servicio Teresa, marcus and Erick son exelentes, amigables servicio rápido el lugar está limpio y buena ubicación estoy feliz con mi storage Gracias

Theresa runs this place incredibly well. The service is wonderful and the location is perfect. I highly recommend using this facility.

The facility is fantastic and easily accessible and efficient to use. The staff is very helpful and always wants to make things easier for you. The property manager was the best!

This is a safe place to put you stof all way when you move out I recommend

Staff is very helpful and kind. Theresa is great, yes. Property is clean. Other renters are nice, too. Good community.

Eric and Teresa rock!

Clean and safe.

How much do you pay every month

How is it every month

The facility is clean and secure, with some bonus exposed brick! There is a secure garage and the elevators are only accessible with a personal code. Jonny was helpful and patient as we set up our unit!

Excellent, attentive, knowledgeable service. They followed up about my move in several times (various employees) which shows above average follow through. Very impressed and grateful.

Teresa and her team are amazing, highly recommend!

Teresa is the greatest very kind and extremely helpful thank you... Chris

Teresa helped me a lot upon a last minute check in. She's very professional and friendly. I really appreciate the help and service.

Great service

Marcus Eric and Theresa helped me out today I had a perfect experience!

Teresa and Eric was very helpful today

Cheyene and Teresa were amazing. Both had great attitude and patient during the sign process. They helped to find out best unit for us. One more time special thanks Cheyene and Teresa👏👏

Amazing customer service support! Thanks Theresa!

Teresa was very helpful and set my husband and I up with the best storage unit for us! She was friendly and didn't make us feel pressured on our purchase. We felt so lucky to have had her help us and guide us in the right direction. Thank you Teresa for your wonderful costumer service!

Johnny and Theresa were great today!! They made a hard move easy!! The space is clean and secure and the service was great!!

Even though I didnt store at this location Marcus and Michael were a very big help! (:

Recomiendo el lugar

Marcus was very helpful and told me everything i need to know about public storage!!

Thanks Teresa for being so pleasant and wonderful today, you make everything looks so simple and easy. I really appreciate your efforts and warmly presentation. Thanks John.

Excellent customer service by Theresa and the rest of the team. Our move in and move out was easy. Location is easy for moving trucks. Our property was safe and secure. Overall great experience! Thanks!

Teresa was great.

Horrible, the small storage lockers are accessible only by ladder, and when there is a shortage of ladders, tenants get grouchy for competition to use the ladders. Rent storage here only if you can afford a bigger unit, or if you are desperate.

Teresa is very helpful and professional. it's a pleasure dealing with her

Buen lugar para guardar las cosas y siempre hay alguien que abla español

Great place, positive attitude, very helpful and good location for storage. You can park inside in a safe gated area to move things are at the front door. Johnny made the whole transaction and experience easy

I put my two big luggages and one golf club for 2 months. I changed to this branch from other places because of area security. This location of neighbor is relatively safer than other locations. Also the staff are very friendly and responsible. Thanks a lot, Johnny! He is the best. When I checked out on Sunday, he worked and helped me all checkout process in a minute. Please choose this store. This is the best in SF!

The manager Teresa is very helpful. She was patient, and understood what I needed. She is very professional and knows her Job! 5 stars to her!

Nice people, but questionable corporate business practices. 32% involuntary rate increase after 6 months!

Ashley was fantastic - very professional and helpful! Highly recommend

Teresa was so helpful. Great location.

Teresa is amazing! Was waiting for a bit in the office area and saw her interact with a number of customers and she was great with all of them. Nothing fazed her even when she was told she would have to stay late and was working alone on a busy Friday. I hope the higher ups know how lucky they are to have an employee like Teresa!

Lowest price I've seen in San Francisco, spacious storage, choose the size you need. Quiet subdued yet ample lighting allows you to see everything inside and out of your chosen unit. Lock included(but you can put your own if you prefer{but don't go cheap}). You need a cade to access the elevator so your things are safer than storage without access codes.

Went with friend. People treated me criminal like I was a thief. I understand protecting your customers but it's like fortknox... I think that affords the time to be polite, don't you?

The employees are very helpful

This place has easy access and if kept really clean. Automated system seems to work smooth and staff was friendly and efficient. Ask for—Johnny he helped me out and went out of his way to make sure I had a unit that opened easily. Heads-up, you will need to have insurance. If yours doesn’t cover storage units, they offer it there, for a monthly fee.

i walked in off the street and was greeted and helped by teresa. she was professional, knowledgeable, and efficient from the beginning to end of my visit. she thoroughly explained all i needed to know about renting a storage unit (as i never had before), and quickly showed me the options best suited for my needs. i signed up and was able to check off that item on my to-do list very easily. i'll update this review as i actually move into the space and have my belongings there. i enjoyed my experience interacting with teresa and would actually consider interviewing her to work for me, if i had a position available!

Therese and Marcus are the best. They are polite informative and very kind. They were an immense help today. I would come back and rent from them anytime.

I had a pleasant experience at Public Storage. Johnny, the individual behind the counter, was very helpful and friendly.

I recently needed to sort out some issues with my unit and I received EXCELLENT assistance and fast action from Johnny and Teresa!!! Thank you both! The phone reps I spoke with regarding my issue were very quick to provide assistance and get me in touch with the right staff to solve my issue. The staff at this location are super awesome!

I sincerely hope that the rain has everyone is the best of spirits. For me? I’m not very well today (touch of the flu). But I have to get to PS and grab some dishes from Storage for a special dinner. Today I formally met another up and coming manager for Public Storage (Treat Street). Let me say something. For 2 days I’ve dropped by and this young lady is hard at work cleaning and sanitizing surface of this facility. And while we I have notice and noted others who are mindful of their responsibilities not just to the facility and Public Storage, but most importantly those customers who rent space there. It’s hard to find quality talent these days and when mediocrity seems “normal” I can certainly say that is not the case there! You can expect to see staff doing final touches on the units and getting them ready for rental and renting them. Back to Ms. Gwenette (which is whom this is about) .... this young lady greets people with a warm and caring smile while she awaits your response. I doubts it’s a superficial question simply because I sense that there is genuine concern and hope that your day is going well but if not she has a couple words that can uplift your spirit. Today was no exception as she waited on customers with that PSS (Public Storage Smile). She work this facility alone today as does many of her coworkers. I’m not sure if there is cause for alarm with female staff working alone and I should hope not but it’s pretty obvious to me that they are very well trained by PS and may very well include some de-escalation technique included. The restroom is always clean as it the floor. And again, the fact there is so much cleaning, I’m sure the building stays fresh all day. To Ms. Gwenette I say: Thank you for making my visit a pleasant one. You have excellent customer service skills and aren’t afraid to offer a suggestion. Clearly mediocrity is not apart of your traits and this says a great deal about your values and characteristics. I wish you well and complete success in your endeavors in life. To PS Management in closing I’d like to again extent my hand and offer a congratulatory “bravo” one the hiring of such personnel as Gwenette. Like the many others “stars” within your operation it’s no wonder we don’t balk much about increases in rental of the unit. We have come to know efficiency, kindness, courtesy, knowledgeable, outgoing and each has their own personal qualities which make the both unique and an individual! Bravo! Chef D Chef Creations by Dion CJs Bar & Grill (SF) Sasha’s Lounge (SF)

I got a storage unit to keep things in while renovating my apartment and am so happy with this location. Not only is it close to my apartment with a secured garage and elevator but the staff is great. Teresa, who handled my appointment, was amazing to work with. She is spot on organized, professional and really fun to work with!

Teresa helped me through the sign-in process. She is super helpful and made the process quite efficient. The facility is really clean. Highly recommend this storage.

Had a great start at Public Storage Treat Street so far. Teresa was able to accommodate our needs, fast and courteously. We so appreciate the service here.

I love it when people who are in Customer Service roles know their job and make it a point to stay abreast of operational procedures. More importantly, they speak from knowledge and nothing more. I would like to say that the team members of this particular PS vibe and gel very well together! Cheyenne, one of the newer team members, is a great fit and excellent choice for this location. She is always happy and ready to assist customers. You'll always find a smile on her face and a pleasant greeting awaits every single person each day. In the days of poor customer service responses it's a treat to know that Treet Street PS are willing to make your day a little easier by simply keeping it real and 💯. 🤔 Yeah, that's the way it is and i like it just like that. Welcome Cheyenne to what i think it's an awesome team! And thank you PS for keeping it real!💯 P.S. The new lighting? Way 😎.

Very accommodating staff, and super friendly. A+

Just thought is take a moment to say "thank you" to the staff of this particularsite; especially Johnny. Your knowledge and level of professional in assisting me through three Public Storage processes were priceless. While many in the service industry have looking forgotten their true purpose, it's clear to me that you take your job series and keep abreast of company knowledge and procedures AND its equally clear that PS takes employee training and obvious corporate expectations to a new level. You are in a very competitive industry in our city and for me "customer satisfaction' IS a determing factor in doing business with pricing close to your competitors. Again, thanks for all your time and information.

Muy ordenado todo

Johnny helped us during our initial move in. The facilities were super clean, organized, and extremely secure (code needed even for the elevator). He was professional, walked us through all of our options efficiently, and was also friendly. I expected a typical warehouse experience, but they well exceeded my expectations.

Teresa & Cheyenne helped me through the sign in process and made it easy even though there was an issue with the check-in software. The location provides street parking plus garage parking. Recommended!

There are a great deal of places you can store your collectables but none with the customer service skills and processional attitude likeall three staff at this location. Is three standards of service were based on the hard work and ethics of Teresa or Johnny customer service would mos def have to raise the bar !

Johnny and Teresa were amazing and so helpful!! I recommend asking for them when signing up at Public Storage!! They both were courteous and professional.

Johnny was ever so patient running my payment from one card to another until we finally got a cash and credit transaction to finally work. Johnny never made a sigh but only kept assuring me that it was no big deal. He made an embarrassing situation totally ok. Thumbs up to you Johnny!!

Ai'ana was amazing!! Great service all around!

Teresa mari and Aiana is the best ever

marie was great

Marie was super helpful with getting me the right unit. She called several other sources for pricing and to make sure I understood the details of the Labor Day promotion. Thank you!

Marie helped me out and she was fantastic. Made it super easy for me. Definitely recommend.

Johnny provided excellent, efficient and outstanding customer service. He had great knowledge of the storage and products for sale. A++++

Aiana was amazing. Got everything done super fast and I couldn't be happier with my unit.

Great staff and speedy service!

Marie was very professional and courteous. Friendly and absolutely made me feel welcomed while still maintaining a professional knowledgeable experience

Location is clean and well-kept with friendly staff. Marie in particular was friendly, professional, and knowledgeable when checking me in. 5 star service all-around!

Good units. Teresa is great!

Great service, Teresa was hugely helpful.

Marie was excellent help

I have a storage unit there San Francisco on Treat I have a small unit 5 x 5 got the first month for a dollar to be honest the price is high but guess what is San Francisco .

Marie is great the team is great

Marie was super friendly and showed me the different spaces available. Very helpful and overall great experience

Marie was very helpful! Made the whole proccess easy and relaxing

Excellent service, got what I needed, in and out quickly. Thank you!

Marie was very knowledgeable and friendly- great staff and great facility!

Chris was helpful when showing us the units and providing information.

Great service and all questions answered by Marie .. awesome

Just to expensive and the hassle of few carts and slow outdated elevator.

Chris helped us find a storage unit for the cheapest rate! Awesome service, great location!

Ayana & Marie we’re so splendid. Made this day a million times easier. The best!

Marie and Bobby were great! 😊

Great staff

Marie.Chris.aiana were great

Chris,Aiana, & Marie are the most hard working managers. There system was down and stil managed to rent me a space and take payments all while working under pressure and remaining perfessional. I would recommend this location . Thanks guys your the best

Marie and Gwenette at Public Storage are rock stars! I can't speak highly enough of their professionalism, patience and knowledge of all things Public Storage at Treat Street. They run a tight ship over there and as a result I feel confident in the security and management of my stored items. Five stars all around! Thank you, gals!

Marie was so helpful and amazing and set up and check in was extremely easy! Would recommend!

Marie was the young lady who assist me , she was very, very helpful!!! On top of my whole moving experience! So if you're on treat or 94110 area, have Marie accommodate you , you'll be very pleased!!!!!!!!!

Great staff! Funny and friendly.

Very Nice

I wish all customer service rep is like Marie. Very good experience.

Marie has been very helpful and friendly.

Great service and staff (especially Ai’ana!). Hassle free setup and move out, and they even let me store my motorcycle long term. Recommend to anyone looking for storage in the mission.

Marie, Emandy & Francesca we're so helpful and made the move in so easy!

Great

Marie was great

Very friendly and pleasant professional overall all OUTSTANDING.

These people are so unprofessional. We go and rent one of their units and spend all day moving in and we have everything hauled over we were down to just a few heavy items to move in it was 15 minutes before closing. We took the rental truck back. And we got everything into the building when they told us they were closed and we had to take that was not in the unit yet back out to the street. They wouldn't even give us the 10 minutes extra to complete our move. Here we were stuck with a loveseat, dresser, a mattress set glass mirrors and a desk. Easy to carry to our unit but not to carry across town until they reopened in the morning. So we had to stay with it all night. Rough. Only to find out that since our stuff sat out in front of the place all night, we are evicted. That they don't allow dumping in front of their facility. That's ridiculous. I talked to the manager and tried to explain that it wasn't dumped nor abandoned. He said he wanted us out over the weekend. I wouldn't recommend this place if my life depended on it.

thanks you Marie for you time and service you are a great respectful employee

Chris and Mariecea were awesome. Superfast service with a smile!

Great service! Jennyfer was wonderful and was very great to work with on my rental. Thank you!

Great service, very convenient. Thanks Marie!

Marie is the best

Teresa was very helpful with arranging different storage units for me! Moving is very stressful

Marie was great when helping me get my storage unit. She went an extra mile to help me get through the paperwork properly without a 3rd visit. I second Rachael's comments though, watch out for your stuff, who's around and use good locks.

Gave a lot of help

I was in and out!!! Thank you for all of your help....yay!!!!

We rented a new unit yesterday. Teresa was cordial and helpful and explained everything very clearly. Thanks very much!!

Clean, nice people, 5 stars

Rented a new unit and Teresa was incredibly helpful, very knowledgeable, and got us into the unit in less than 30 minutes! We were able to accomplish renting the unit and moving our items in, all in one afternoon!

Very clean and well runned..

Yes I am very happy to be able share with you safe and good nature staff members

Marie was great

Very polite and patient staff! Clean facilities and well stocked with supplies and moving equipment. Their flexibility with my needs was much appreciated! Thanks!

Bobby and marie were very helpful

really good service

It's good storage but needs to be cleaned up a little bit

A photo taken of the building across from Public Storage. Good likeness though.

fast and efficient

Teresa is great! Very helpful

Marie was great. Super helpful. Very informative. Friendly staff! Good vibes.

These gals were great. Attentive and informative about everything got my stuff in n out real fast!:) A+++

Great place and great staff. Teresa is BEST

They have been understanding of others troubled times and very fare

Very friendly service and efficient. Makes sure everything is to the standard of the customer.

The Management here is great!

The stuff Chris is really helpful and into details!

Good friendly staff clean building

Great service! Aiana was a tremendous help.

Bad Customer Service. Got storage 3days ago. Found my storage space with my lock cut off by someone else. It was replaced by another lock of there own having access to my stuff when they wanted . Nothing was done by staff or management. I was robbed my things were missing. Management lied about giving me a refund. Gave me the runaround of BS. Poor service needs improvement. Strangers linger outside and inside the halls walking in to Storage building with suitcases roam around storage units. Seeing what they can steel. Some hide in corners. I'm pretty sure someone took my things and put in there storage.

Great place

This is a great location, and the facilities are clean and dry and convenient to access. And Marie is wonderful. She is extremely helpful and friendly and efficient. It's also clear that she will be strong and vigilant in making sure nothing bad will happen to your items. She made the whole process welcoming and painless.

Highly recommended very nice place and the assistant too.

Highly recommend this property. See Teresa. She's the best in town

This team is great. Property manager is always looking to help and make things as great as she can. 5 stars for Teresa

Wow. What an easy and great experience. Marie was so helpful in finding me the perfect unit at a great price!! Eddie was a great help too at the front desk. Overall A+

Teresa is great and the property is also great with great staff and pricing

Great staff

I came in to pay my bill, was greeted by fresh new face, Claudia.. the energy she had was very positive which made my visit pleasant for a change..thank you Claudia u made my whole day... Claudia deserves more than 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Teresa is an outstanding manager

Claudia and Teresa are amazing.

Awesome place! Helps with good prices and the employees are total homies, definitely recommended

The managers are great, especially teresa and eddie, been a long time customer and they always take care of me

I have been using their storage at this location for about 4 1/2 years. I have one of those overhead storage units and the stairs that they provide for us to reach our storage unit is dangerous and not fit to use because you have to twist and lift for this use to place your boxes etc inside the unit. You are also not permitted to climb or walk inside of the unit. Also they never turn on the AC and you get hot and sweaty during the summer from getting up and down to stairs, etc. The staff for the most part are nice.

Ai'ana got us such a deal! We paid a third of what I expected we would need to in order to store our stuff from a month. Have used public storage for years and will continue to do so!

Great staff. Teresa is very helpful, property clean and convenient

Manager and staff are great. Good property. And friendly... Highly recommend

Pretty dirty but likely a place some people live.

Looking for hassle free storage in a rush? Talk to Claudia; she is awesome! 15 minutes, we were in and out. Thanks for making this a smooth transition into the City!

Very friendly and very helpful service. Theresa helped me out with a last minute storage rental, in which she even stayed after hours for my assistance! Prices are good. Wish I didn't have to pay for that dang insurance!

Amazing!!! I had to store some things from my dorm room, as I waited until the very last minute to do it and they saved me so much! Everywhere else charged me for an entire two months (full price for the half month I put it in and paying ahead for the next month) and I could not come up with that kind of money on a jobless student salary with limited parental help. All in all: a great place for last minute and long term storage!

Every single worker kills it! Best storage experience in my life after 3 of them

Property manger rocks! This property is great

Excellent location and even better customer service. Marie helped me out tremendously and walked me thru all of the paperwork. Feel safe about storing my stuff here.

Super helpful, accommodating, friendly and overall amazing!!! I had such a fabulous and easy experience finding a storage unit that fit my needs. Couldn't be a happier customer!!

Nicole and Teresa were very courteous and efficient while dealing with multiple customers at the same time.

Clean facilities and very helpful staff.

Teresa is awesome. Always keeping the customers happy.

Teresa and Mari rocks. clean property and great staff. 5 stars

Great and friendly personnel, Marie was very helpful, walked me around the facility, showed me my space, and reserved the space for me while I went and remeasured the items I had to store to ensure they'd make it through the elevator. For anyone else storing items here: the elevator door is exactly 3'6" wide. If you don't have a ground floor storage unit, then you must be able to get it on the elevator to get it in your unit. Some of my items scraped by at 3'4" wide. I did get to see a separate customer treat the employees as less-than-human because the monthly rate for his storage unit went up. Remember people, don't shoot the messenger! They're quite nice and helpful people.

They sell boxes. I thought they don't.

Marie and Teresa were great

Had an awesome experience here with incredible customer service....namely Teresa (with no "h")....personable, friendly, and immediately made me feel comfortable, respected, and able to speak candidly which arr allinvaluable things to me. I cant say enough to truly relay what a superior experience this was and how all customer service dept.s in this town could learn a much needed lesson from the team at public storage, treat ave. Thank you!!

Eddie and theresa were awesome, they helped me out a lot

Marie and Teresa were the best at helping me with the move in fast and

I went here based on an advert online, only to find out the unit I reserved was not a room, but a small locker, 15 feet up a wall... The staff didn't seem too concerned when I told them it was false advertising. They simply said the website noted a reduced ceiling. Unbelievable. I ended up having to rent a unit that was twice as expensive, just so I wouldn't have to lug heavy boxes up a LADDER into a hole in the wall.

The two nice ladies there were very helpful, and very efficient!! Got in and got out with a storage unit in 10 minutes! Thanks Teresa and Marie!!

Great prices on units Teresa was very welcoming and super helpful checking me in and getting me settled. Awesome service here

Marie was awesome! Got me goin as quickly and efficiently as possible!

Marie - VERY FRIENDLY 😃 EXTREMELY HELPFUL. She made my experience a BREEZE! 👍

Marieca She was very helpful with my service

Wanda at the front desk was extremely helpful and friendly.

Very solid customer service from the two lovely ladezz Marie, Terisa. Very helpful, got me the hook up.

I have stored my things here at two separate times, once in 2013 and now again in 2015. I found other locations in San Francisco to be incredibly expensive, but this location has held steady prices. The same size storage unit went from $58 to $64/month and insurance from $8 to $11/month... Very reasonable prices! The Public Storage on Geary & Masonic had smaller units for over double those prices! The service is fast and professional. There is onsite parking for convenience (must have a customer code to park). The building seems secure and I feel like my things are very safe here. I would recommend this site to anyone in SF looking for storage!

Ayana and Andy were very professional, helpful, and thorough.

Ai'ana was amazing, super helpful and everything went super fast. Great service

Loved it