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Public Storage Self-Storage Units at 12340 World Trade Dr, San Diego, CA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
One-time $29
admin fee applies.
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5'x10'Online only price$ 92/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 92 /mo $ 110Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
5'x10'Online only price$ 124/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 124 /mo $ 148Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 126/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 126 /mo $ 151Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 136/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 136 /mo $ 272Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 151/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 151 /mo $ 302Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x9.5'Online only price$ 157/mo
Medium 10'x9.5'- ground floor
- climate controlled
- inside unit, rollup door
$ 157 /mo $ 314Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
8'x10'Online only price$ 204/mo
Medium 8'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 204 /mo $ 253Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 221/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 221 /mo $ 272Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
8'x18'Online only price$ 268/moParking 8'x18'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 268 /mo $ 281Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x15'Online only price$ 295/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 295 /mo $ 363Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
12'x24'Online only price$ 397/mo
Parking 12'x24'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 397 /mo $ 417Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
14'x30'Online only price$ 442/mo
Parking 14'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 442 /mo $ 525Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Nearby Self-Storage Locations
Self-Storage Near San Diego
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Storage Near San Diego, CA 92128
Self storage near Carmel Mountain Ranch in San Diego are located near the intersection of Camino del Norte and Carmel Mountain Road on the east side of I-15, just north of State Route 56/Ted Williams Freeway.
Small Storage Units Near You in San Diego
Golf storage is a popular option in our affordable 5x5 storage units. Tuck away clubs after playing your favorite fairways to keep your trunk free for other hauls. These handy storage rentals are about the size of a large closet and useful for all kinds of organizing projects. Avid hikers can store their gear in these cheap storage rentals close to all the Black Mountain trails or Twin Peaks Summit Trail.
Highland Ranch Elementary School families and neighbors looking to declutter can tuck away all-ages recreational gear in a 5x10 storage unit. Behind the athletic equipment, snowboards, beach umbrellas, coolers and sand chairs, store rarely used items like holiday decor and off-season attire.
Medium Storage Units Near You in San Diego
If you are expecting a new member of the household or renting out your place short term, use a 5x15 storage unit to hold two rooms worth of furnishings. Bike storage is another great option for these long storage rentals after mountain biking on Black Mountain.
Residents sharing a place at Carmel Landing Apartments, Overlook at Bernardo Heights, or other buildings nearby can store duplicate furniture in a 10x10 storage unit. Couches, coffee tables, and dining sets can be packed in with boxes and excess kitchen equipment to keep common areas as uncluttered as possible. Small businesses along Camino del Norte running out of room can free up workspace or tidy customer-service areas with one of these square storage rentals.
Large Storage Units Near You in San Diego
Able to accommodate four rooms full of furnishings, a 10x15 storage unit is a great option if you are building an ADU, between apartments, or doing some remodeling. Store long kayaks, canoes, or SUPs in these hefty storage units, along with equestrian, camping, fishing, and paddling gear. For frequent paddling excursions, select an outdoor storage unit for easier loading and unloading of your personal watercraft.
Homeowners around Abraxas High School or Rancho Bernardo High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit or six rooms in a 10x25 storage unit. If you are just moving to San Diego, the Poway area, or are between residences, store the contents of a three- to four-bedroom home in one of these large storage rentals while you house hunt.
For even larger renovations or if you are relocating from a bigger house, a 10x30 storage unit should do the trick. These extra-large storage spaces are about the size of a two-car garage and will hold seven-plus rooms of furnishings.
Storage near 92128 includes plentiful indoor climate controlled storage units and select outdoor units with drive-up access in a wide range of sizes. Cheap storage here is close to Black Mountain Ranch Park and Black Mountain Open Space, Poway Center for the Performing Arts, and serves the neighborhoods of Carmel Mountain Ranch, Bernardo Village, Old Poway, and surrounding communities. San Diego Public Storage has storage solutions to meet your residential and commercial needs.
When too much clutter piles up, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 92128 at 9550 Kearney Mesa Road, San Diego CA 92126 and 325 Brotherton Road, Escondido CA 92025.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 320)
John, the manager is a great guy. He's always willing to help and has a great attitude. He's knows how things work and how to help when you need it. He really made the whole storage experience a positive one. He's the reason Public Storage had my business.
I was searching for storage facilities around San Diego and discovered Public Storage in Rancho Bernardo. Jon, the storage manager, provides exceptional customer service—he's welcoming, attentive, and takes the time to address all your questions and concerns. The storage units are impressively clean and well-ventilated. Overall, I’m very pleased with this location
I’d like to shout out to a gentleman from Public Storage named “Raj”.. This guy is the real definition of excellence. He is not only outstanding in his job but has a great personality and he provides the best customer service experience. He knows his craft, he is in control of his space, very jolly to talk to and will make sure that he makes you leave his office with a big smile on your face. Keep it up Raj and I hope more people like you populate, mutate and spread out all over America because you are definitely one of the best people I have met. This is what makes America Great Again! God bless you brother.
If I could give more stars I would - Rarely does one have better service, Jon the supervisor greets us with a big smile and is extremely helpful. We've rented for over 5 years , feel like its our second home. All thanks to Jon. Thank you for your amazing service and attention.
Easy move in, clean and cool facility, and Jon at the desk was very helpful and friendly! Highly recommend!
Great experience! Jon was fantastic and a huge help, truly went the extra mile! Wonderful customer service!
Great experience upgrading units at the location in Carmel mountain ranch. The gentlemen working at the front desk named Jon has great customer service and made the transition to our new unit very smooth. Would recommend this place to anyone in the area looking for a storage unit.
Raj and Jon were class acts! These gentleman managed the facility like it was their personal home. Always clean, always helpful with smiles on their faces and offering abundance of knowledge. I had my storage for over a year and they always were great PLEASE ask for Raj or Jon when you come in! If my company was hiring, I would take them with me. These guys are great!! Please give these guys a raise!!!!
Not a fan of these public storages and the employees usually have an attitude but Jon is one of a kind. He made our day less complicated. Without even asking he made sure the doors stay open so we can move things in and out without a problem. He talked with a smile and he was there when we needed him. Thanks a lot Jon.
This is a really great facility. It’s clean and convenient. I appreciate how the elevator doors respond pretty much on cue, as opposed to a whole min lag lol. The customer service was fantastic as well. John the rep who helped me out, made a very simple and easy for me. And he accommodated me by bringing an extra cart out when the others were being used at the time. I appreciated that. If you’re looking for place to store your things, I highly recommend this one! - Keleko
I had a problem today with my storage unit account. Raj was so kind. He took the time to help me remain calm, explained why this happened, then he focused on the solutions. He worked it out for me in the best possible way. Thank you
Raj was very attentive and helpful assisting us through the process of renting our new storage unit. He explained things to us, answered all of our questions, and showed us the location of our storage unit. Raj treated us very kindly and we are extremely pleased with his excellent service.
Moved my things into the storage unit a week ago, and I can’t stress enough how kind and helpful the staff is here! Jon and Raj (not sure if I spelled this right!) went through the process step-by-step when I told them it was my first time using a storage unit. Highly recommend!!
Jon was so kind and accommodating . He was able to quickly help me with my inquiry. He went out of his way to ensure my experience went well.
Jon was absolutely terrific! He was very friendly and accommodating. We liked that he was transparent with us and assisted us through the entire process. The facility was well kept and clean. 10/10 would recommend.
I love that Jon knows everyone and is always kind and super helpful. The building is clean, I always feel safe and I’m confident my stuff is safe too.
I have been with this particular storage location since last year roughly August timeframe. When the rental price of the unit rose due to the new year, Jon was able to bring it down the moment I asked him within minutes! Amazing customer service from
Jon. Would recommend most people go to him for your storage needs if you’re nearby.
It's always a good experience working with Jon. He is friendly, helpful & keeps the property clean & organized.
As many other reviewers have written, Jon is indeed very helpful, patient and friendly. Clearly, a very valuable employee.
This is a very safe and secure place. Jon helped us a lot when we rented a new unit here. Definitely recommend if you need to put some of your stuff at this public storage site.
Our experience with Jon was great. He was very knowledgeable and gave us all the information we needed and answered all of our questions. His kindness and service is what made our decision to rent out a storage space. In all transparency, we nearly decided to go elsewhere due to our very poor experience with a rude online customer service employee named Adam, but Jon's excellent service made us change our mind. If you live near the area, this location is definitely in good hands.
I picked Public Storage because of Jon’s great customer service reviews. Within minutes after selecting a storage unit online, I received a friendly, helpful phone call from Jon. So nice to be greeted with a smile and someone who is anxious to help make the experience go smoothly.
Really clean, easy to use facility.
Jon is especially welcoming & helpful. Has made every part of the process better with his attentativeness & friendliness.
Great serivce!
Jon is great ! Very helpful and pleasant
Jon was incredibly helpful when I was moving out of my unit. He was very kind and did all he could to help make it a smooth and easy process. Thanks Jon!
One of the cleanest storage facilities I’ve ever been in. Jon was brilliant at helping us figure out the right sized unit and location within the labyrinth. And he’s just a very cool guy to talk to.
UPDATE: 11/11/24: went to my storage unit today, and there was Jon! Hard at work, and greeting everyone with a smile! He is truly outstanding with customers. He is the only reason I have not switched storage facilities. I TRULY HOPE, MANAGEMENT KNOWS THE GEM THEY HAVE IN JON!
Jon @ Public Storage on World Trade Drive was the absolute best! He was the most helpful staff member, all while, wearing a huge smile. Now, I only want to deal with Jon, when I go to access my storage unit! He is truly amazing!! Thanks for your help, Jon!!
John was very helpfull to me all my needs for my storage. He is an excellent and very humble.
Got a storage locker on a Halloween deal. Jon was great in setting that up. Thanks, Jon!
Jon was awesome in helping me securing my first storage unit. Very helpful and hard worker!
John, in particular, has always been over the top helpful, whenever we need information or assistance. We've been with Public Storage for a few years and highly recommend to anyone looking for a safe place to store your extras and treasures!
Jon was incredibly kind and helpful. He showed me the available units and was very patient while we figured out the paperwork. Truly old-fashioned service with a smile! Highly recommend this clean and convenient facility as well!!!
great experience. jon was great and i really appreciated his help. he made the process so seamless and pleasant!
My experience with this location has demonstrated great customer service. John is very reliable and professional. When I call and ask to leave a recorded message, John responds to the message really fast.
John the manager on site was amazing. Very professional and caring. He made the experience enjoyable and easy.
I also love the technology with the digital key.
Jon was so helpful when I rented a unit. He had great customer service, letting the next folks in line know what the time estimate was. He walked through the available units with me to help me pick the most convenient location. Thanks Jon! The unit itself is clean, climate-controlled, easily accessible with a code and/or app. Very pleased with Public Storage and would use them again.
John has exceptional customer services. He went above and beyond to accommodate my budget and work schedule. John is very thorough and willing to help in all ways possible. I always see him cleaning when I go to my storage. I would 100% recommend renting storage from here if you're looking for a secure and clean place.
John was very helpful and friendly. The whole process was super simple and very straightforward.
I’d like to give Jon a huge shout out, all the assistance he gave me, changing storage units to a much better location for my POD to be unloaded. From the moment I came in to inquire about the units and see the different sizes to gauge the size I’d require for everything. He even saved me money, allowing my Pod to be left overnight, to avoid a 200.00 same day pickup fee. I highly recommend this facility. Thanks so much Jon for all your care and assistance. And public storage for the ease of booking online. What a wonderful experience.
I don't know where to start, first off I went through a spectrum of issues on my storage unit. I have been a long time and loyal customer.
I won't get into the long list of issues, but want you all to REMEMBER to make sure your AUTOPAY is always activated. Ana my Public Storage rep failed me and left me to dry. I don't recommend working with her. She is unfortunately not experienced and not looking out for your best interest.
Now I would like to put a spot light on 2 stellar employees that have gone above and beyond to make my experience better.
Luz and John went above and beyond to make my bad experience become a spectacular experience. Luz was the first to take initiativeand really make sure I was taken care of, then Jogn took the alley-opportunity and made it a slam dunk.
Thank you again Luz and John for making my year!
Sending positive vibrations
Jon is the absolute best!! I recently just moved out of my rental in San Diego and into a perfect 10ft x 10ft storage space and he couldn't have been a better help! Facility is really easy to use, I feel really safe with my stuff over there. Jon is kind, courteous, polite, and really willing to help out in any way he can! Above all else, Public storage is the best and Jon is the reason why at this place!!!
Apparently the registration process is self serve so I couldn't see someone when I stopped by. Called outside and made an appointment that day but no one was around. If there are issues you have to call and talk to an agent. Had to call again and make an appointment for the next day to meet in person and everything was set up.
I was able to move my things same day I got my unit. On my last load I could not find a hand cart but was told to look around near the elevators. I didnt have access to go to other areas but Luz let me through other areas to get one. Service was great when received and like how getting in/out using the app access.
Clean location great staff!! Thank you for the quick and easy check out process Luz!
Jon is a stand-out manager and inspired me to choose Public Storage over other storage companies in the area. His knowledge, patience, and determination to help my family and I, truly made the entire process 10 out of 5 stars. Thank you, Jon!
I recently needed assistance with my reservation at the Carmel Mtn location, and I couldn't be more grateful for the outstanding service I received from Luz. They were incredibly helpful, patient, and efficient in ensuring everything was set up correctly and that my move-in process would be as smooth as possible. Their professionalism and friendly demeanor made the entire experience stress-free. I highly recommend this location and specifically commend Luz for their excellent customer service. Thank you again for all your help!
The best storage in town!!
Great service and helpful staff in deciding on the most accommodating storage size and location.
Had such a wonderful experience with Jon guiding us to our new storage unit. The place itself is clean and convenient.
I wanted to share my positive experience with Luz. She recently helped me with checking a storage unit and her service was outstanding. Luz was professional, patient, and made sure all my concerns were addressed. I really appreciated her dedication and wanted to recognize her for a job well done!! Thank you!
I had an excellent experience and received outstanding service. I visited to see the various room sizes, and Jon was incredibly helpful and courteous. He took the time to show me the rooms and answer all my questions. Additionally, he made the entire rental process effortless. I highly recommend this place.
John is so awesome!. Many people that rent here have told me that he is always very helpful and very nice. He’s definitely an asset to your company.
Great facility! Clean, well lighted and organized with hand trucks around to make life easier. Jon and Luz are very nice and helpful. Will use again in the future.
Great space and friendly service with Jon! Would definitely rent again
Great location. Feel safe. Very clean and with good lightings and ventilation.
Luz was great! We were very happy with our stuff staying secure at Public Storage. Super secure! We had two different sizes and the transition was easy. We're moving but luckily they have a location there so we will be using them again if we need it!
John was so helpful and kind during our move into a new storage unit today! Thanks John!
Price gouging. Monthly storage fees just went up by 30%. Not exaggerating. Less than 100 sq. ft. went from 350 to 440 a month. Rip off. Getting out stuff out and will never use this place again. Predatory pricing.
I needed help finding a flat bed cart and Jon and Gisel helped me find one and were very friendly.
Nice and clean building. Quiet area. Dollies available. Jay and Cat were very helpful. I recommend this place.
Cat was professional and so kind. She made a difficult time for our family very easy. We will be back because of her and will recommend to our friends and family.
This facility is so clean, well maintained and the staff is very friendly and always ready to help, Im renting here for the 2nd time. Cat helped me with the rental process this time and she is very kind and friendly person, proactively called me to remind me of my appointment and move in date. She gave me a tour of the facility and showed me all the available units without any rush! Highly recommend this facility ✌🏼
I went to Public Storage at the last minute when another rental unit fell through. Cat was fantastic! She helped me rent a space quickly and without any hassle. She was friendly and knowledgeable. I would not hesitate to rent from this location again.
Facility is immaculate! Floors, doors, units, everything is always very clean. Climate control was excellent. I rented and vacated my unit entirely through the app. The app also gives you access for the main gate. The only downside is not being able to access help. My entry code was changed and I wasn’t notified, it took quite a bit of effort and waiting to speak with someone over the phone. Once I was connected with a representative they were extremely friendly and helpful. Other than that small hiccup, things were perfect. I highly recommend!
Bathroom are not properly maintain and door is not looking.
Very clean and well run storage operation. I was assisted by Cat who provided outstanding customer serviced signing me up.
Prices are too high.
Cat was awesome showing us the facility today! Wonderful place to rent.
I must say that Cat you are a 💎 GEM...
Your personality and professionalism goes above and beyond.
Thank you for excellent customer 😊 service!!
Cat, the property manager, did a wonderful job answering all of our questions and showing us around the facility. She was responsive when we called and enthusiastic about helping us find the right storage space!
Cat, location manager I believe, was amazing and extremely helpful in the sign up process. I was onboarded quickly and on my way. Amazing manager, clean facility.
Cat is fun, friendly and very helpful
Nice facility very spacious with plenty of lockers and movement room when you're taking things in or out, pretty good amount of cameras and access control. Staff are nice and easy to work with, Cat helped us out and did an awesome job with the multiple units we rented in one day very fast and efficient getting us moved in.
Cat, our sales rep, was very outstanding with how much she helped me get my storage unit from the moment I walked in until the process was finalized. She was very friendly and helpful.
Received very pleasant and helpful service from Cat yesterday while signing up for a new unit. Looking forward to storing our stuff here!
First, this place is very clean and in a great location. Second, Cat, the receptionist was very knowledgeable and friendly.
Thank you for all your help
Excellent service on Sunday, 5/7/2023. Answered all inquiries, also taking the time to find the most cost-efficient solution for my needs. Instructions and communication was crisp and clear, making them easy to understand and follow. Could not have asked for a better experience!
Cat was amazing. She was super helpful and took her time showing us around the unit and answering all of our questions
The person at the front desk was nice and told us about working for public storagevery informative.
Cat was super helpful and just felt comfortable to ask her anything! Love her work!
Highly recommended!!!
Cat was very helpful!!
Rented at Carmel Valley. Very clean and easy access to units. Cat was charming and efficient
Melanie was a pleasure to deal with. She exceeded my expectations by far. She is the most upbeat person. Corporate office should know they have a jem for an employee. Thank you Melanie!
I really appreciate the knowledge, helpful staff this morning!
screenshot the price online and walkin DO NOT DO ONLINE RESERVATIONS or you will not recieve the 30% off price. They constanyl bait and switch on the prices.
Office closed in regular business hours. Nobody here to help you.
I was so impressed with this facility, it's so very clean. The lighting was bright so you can see better. I can't say enough about the service here, Dulce was so sweet, helpful and knowledgeable. She showed me around and explained clearly on everything.
Clean, no smells, air conditioned, and fairly secure environment. Everything looks fresh and updated. Great spot.
Clean well lit, and easily accessible.
The level of excellence and customer service exceeded my expectations. Dulce was incredibly knowledgeable about the units available answered every question I had. Thank you so much Dulce for getting me into my first storage unit rental!
Amanda was great! She helped me with finding the right unit for my items. Friendly and personable. A pleasure to work with. Wish it wasn't her last day! Good luck Amanda!
Amanda was super helpful & very knowledgeable!
Great experience
The best customer service
Very helpful
Check in and out with no problem
Thank you for your service
Love the customer service of this location. Amanda was super helpful in assisting me with my rental. The units are clean and safe and well lit. The pricing is the best in the area and I appreciate the excellent customer service. Amazing service is a great way to keep customers. Thank you Amanda for your assistance!
It’s a very nice storage place, very clean
Amanda helped me with a very professional manner,
Thank you
Leon Guzman
Amazing service by Amanda! Had to get a bigger unit and she was very helpful throughout the process. She was able to give me tips on making moving into the unit quick and easy. First floor unit always better.
This place is great, especially Amanda. I had called with a billing issue and left a message. Not only did I get a call back the same day, she went above and beyond to call and get the situation resolved. She restored my faith in customer service. Thank you again Amanda
Amanda was Amazing!! Would definitely do business again. With the stress of moving it was great to have a moment of fresh air. Good Job Public Storage Customer service gets an A+
Amanda the property manager walked us through and made sure we were comfortable and familiar with my new unit. Absolute pleasure for my first time using a storage unit. Love the fact that the entire building is clean and well maintained.
Nice, clean facility and Amanda B was a huge help!
I started searching for an appropriate storage facility on June 27, and by the evening, I had secured an excellent unit in this Public Storage on World Trade Drive. While I’ve had a tumultuous time, Amanda, the property manager, made sure to welcome me to the facility, she toured the area with me and provided multiple options for me to access my unit. Not only was she incredibly professional and kind, she was supportive as a human, sharing her belief that good things will come and I will be OK. The humanity she shared with me made me feel like this Public Storage facility was going to be a safe space for my belongings, and oddly for me as well. To ensure the safety, Amanda explained her duties to check every lock, to monitor the hallways and clean the facilities every day. Her confidence and assurance left me feeling confident in my choice for choosing this particular location. Honorable mentions are the two folks I spoke with from the call center, whose names, unfortunately, I do not recall. Overall, my experience with Public Storage in securing a safe storage unit at the location I desired was top notch, hence the 5 star review. Thank you for your help as I rapidly transition my life from the known to the unknown.
Nice promotional pricing, cean facility, friendly staff and the lady that helped me was very accommodating, I didn't catch her name but, she was new from another facility. This place is also conviently located to me. If you are looking for a climate controlled storage facility. I would recommend this Public Storage location.
Just moved in here this week. Mike was here on Memorial Day to help me out with my new space and has been awesome. Really clean inside and very well lit. Highly recommend!
Nice and clean facility. Mike was very helpful and professional.
Mike definitely demonstrated what good customer service looks like. He was super helpful with everything. The unit was really clean and there’s lots of security cameras throughout the building. I would definitely recommend this storage facility.
Had a great experience at Public storage. The customer service was above and beyond any customer service I’ve had on my whole trip from New Jersey to California. Mike is phenomenal. He came outside met me at my camper walked me out back showed me the choice of spaces. Once I was inside he help me complete all the paperwork in a friendly manner having worked in retail my entire career I’m aware how rare this type of customer services today. This is an employee Public storage better make sure they keep.
Mike was a great help today! Very appreciative!
Mike is so warm-hearted. He is helpful and always walking around to provide necessary advice. I am long time storage renter and he is one of the best people I ever met.
The location was re-modeled recently. It's clean and tidy, and most of all it's located in a very safe area and equipped with various safety devices to keep the storage safe.
Mike was super helpful and made my exit as quick as possible. I will use this service again
We have used this facility to store our furniture between moves for a year. Great facility. And what makes this experience really five stars is Mike. He went above and beyond to help us coordinate our move out of the facility. We used PODS. Mike checked in on us, gave us and our movers lots of direction and help, and even got us water. Thanks Mike for the wonderful experience
Finding Mike is like finding gold. He is professional, courteous, super helpful, friendly, knowledgeable and disciplined. Weird to say, but this is a “super nice public storage space” because he manages it so well. If you ever find yourself needing more space, check out this Public Storage on World Trade Dr.!
How can I give 10 stars to Dyna-Mike here? He really is exemplary of what excellent, high quality customer service should be - competent, positive-minded, kind, thoughtful, to name a few. PS is really lucky to have staff like him on its team!
Fantastic customer service from Mike and Leann! Highly recommend.
I was impressed with Mike, the property manager. His work ethic and customer service are outstanding. He attentively listened to my needs and helped me from selection process to moving day. I was amazed that Mike had sticky notes with my name on the walls leading the way to the storage unit. That made the move a lot more efficient. The movers shared that in 10 years of career they were never treated this well by a storage facility manager. Even parking beyond a secure gate was orchestrated with selected spots for all of us that day, so the unloading from truck to elevator was a short path. Mike also gave us bottled waters and checked up on us often to make sure we had everything we needed. Normally moving is very stressful, and Mike's positivity, strategic-orientation, empathy and support made it all go smoothly.
In addition, this specific facility made me feel safe. The neighborhood is great, and the facility is new-ish, modern, high-tech, secured with access codes every step of the way (from entrance, gates, to elevators), there are many security cameras throughout the facility, and it's super clean everywhere, including bathrooms.
Mike is stupendous! He is very knowledgeable, helpful, welcoming, thorough and attentive. He was very efficient with the entire experience and not only did he help us through the process of renting, he went above and beyond with walking us through every step of the way. His kind and friendly service was refreshing and helped make this experience feel super safe and easy. The location itself is in a very safe area and Mike ensured us of all the extra safety precautions that they take for your storage. Highly recommend you come in to speak with him about your storage needs. We’d give him 10 stars if it was an option.
DynoMike was a big help! He always greets me everyday on my way in and out. Great customer service.
This place is amazing best place to store your items super clean and staff is dinomike.
Mike is awesome, really good customer service . Very easy to use .. 5 stars
Mike and Leanna was exceptionally helpful in finding the right unit size at the right price!! Highly recommend this location!! Very clean, well lit and easy access.
Mike is outstanding!! Great customer service
Mike the man on today was so wonderful. Very helpful.
Mike gave me a fantastic customer service and was very helpful
Mike has been excellent in serving his customers. He has been ready to help in all situations. I recommend him on the business!
Mike has been excellent in showing multiple spaces and helping me get set up with a great unit to meet my needs.
Mike has been the best. His costumer service is exceptional. Highly recommend this storage. Don’t forget to ask for Mike!
Mike, the property manager, is amazing. he waited for us right at closing so we could park our RV in time to make a flight. thank you so much!! he was incredibly accommodating. really awesome, highly recommend
Rented with them today the manager was incredible! We went to so many units until we found just the right one! Mike was so patient with us from start to finish! Excellent service!
Talk about comfort and relief! Mike was incredibly helpful and thoughtful- making our transition between homes so much easier. We appreciate you, Mike! 😊
Mike did a fantastic job. He was very helpful and very professional. He took his job seriously.
I couldn’t be happier with the facility and their customer service. Mike in the office offered top tier customer service and grade A professionalism! Absolutely recommend!
Excellent Customer Service !
Mike goes out of his way to help and always greets you with a smile :-)
Mike has provided great customer service, went out of his to ask if I needed a cart. Good guy.
Mike’s customer service today was outstanding. He helped us with a lock issue we were having on our storage unit and went above and beyond his duties to help us put another lock on it. I would highly recommend this location for all your storage needs.
This place is really nice! I had a couple of questions before using my storage unit for the first time and Mike was above and beyond helpful! He made sure I knew where my unit was, how to gain access to the gate and elevators with the app, and answered every single question I had! Just amazing overall customer service which makes a world of a difference. I’m so glad I chose this location. Thanks again to Mike for helping me out with anything I needed! ☺️
Mike is great. Very helpful in explaining the rules. Very clean and easy access. Great experience renting at this location.
Great place and Mike is awesome to work with!
Excellent & secure facility with friendly and helpful staff, especially Mike.
Mike is the most helpful individual and very accommodating! I was in a tough spot and needed a storage unit that was safe a clean! Look nowhere else!
Mike has been a great help and super friendly. He greets me as I was walking in. He definitely goes above and beyond to make sure you are well taken care of.
Mike from public storage was so amazing, he went above and beyond to help me with getting into storage and is a very very kind person. I would recommend this storage place any day of the week.. when you call in please ask for Mike…. He is the most helpful person that I’ve met so far in all my years of using storages… Thank you Mike for being Great person!!!
Mike was very helpful in checking in!
Mike was awesome and provided excellent service. Facility is clean and easy to navigate.
Great easy experience. Mike was extremely helpful and knowledgeable. Thanks
Mike is the best ever! He is the reason I am renting here!
Great experience. Mike was the best.
Had a great experience renting a unit at this Public Stotage location. Mike was fantastic. Very pleased with the cleanliness of the units, the security and again, the customer service Mike provided.
i like mike service a lot. he is friendly and he made extra effort to accommodate my piano and moving storage. i highly recommend pluto’s public storage!
Great customer service with a smile!
Superb service!
Awsome freandly employees.
Cameron and Mike, are honestly…amazing. Customer service levels are so exponential with these two. I’ve dealt with a lot of people in life and these two are just a joy to deal with even when dealing with a serious situation. They are attentive, remember who you are, and are patient (as my mom loves to chat forever on bad situations and they handled that like a BOSS)
I love this facility mainly due to the faculty. I’ve moved hours away, yet I find myself keeping them due to their great customer service.
If there were awards for handling customers, this facility would be in the nominations.
Thank you all for being so great!
Will always make the drive for good people.
Great place with Mike in charge every thing was easy and simple Mike is very helpful with all of it he walked me to my storage spot and showed me how everything worked. Also very clean place no dirt anywhere that I was in. Mike made it a 5☆☆☆☆☆ experience
Mike at the front desk was super helpful. The execution of both my move in and move out were painless in comparison to most storage facilities
This is a really nice/clean storage facility. Love how you can manage the experience such as opening doors using the app, auto pay, and schedule a move out. Cameron was extremely courteous, friendly, and helpful--i originally scheduled a moveout for Wed 1/19 but finished on 1/17. I ran into him in the hallway and asked that he check me out of Public Storage. Done! Emailed final receipt and confirmation the same day.
Very pleasant experience!
Very clean facility. Easy to get in and out too
This place looks brand new and very clean
Cameron is the best and definitely approve his help and much appreciate it.
Mike was extremely helpful today. He actually went to get me a cart and helped me with my password. He has great customer service skills, and it was much appreciated!
Kristin S