Public Storage Self-Storage Units at 8000 Raytheon Road, San Diego, CA

Great experience highly recommend

June was very helpful with the process and good service！

June is awesome! She was extremely helpful and efficient, and the overall rental experience was enjoyable.

Martha is amazing! I went to return a lock and she immediately did it within 45 seconds. She informed me of the hours (6am-9pm!!!) and how to enter the bathroom. I’ve rented with public storage my entire life but my first time and this location and it’s instantly my favorite one.

I have been renting there for quite some time, everyone that works there is very nice and friendly. Never had any issues. When I need to call the main office Martha and other onsite manager always return my calls promptly if they can't answer. 🙏😊 The facility is super easy to get to, fairly quiet street with no traffic. Easy access with now new app and keyless entry, very convenient. Sometimes maybe if you come in at a bad time when everyone is there you might have hard time getting a dolly, plan accordingly. But overall it's great and clean. Anything you need jus call office and they will help you anyway they can. Thank you for great experience. ❤️

Great

Convenient location with added bonus of exceptional customer service provided by the Property Manager Martha!

Friendly service clean office and easy to access.

Extremely helpful and polite while picking our unit out. Shown multiple sizes in personal to help figure out just what works for us. Once decision was made everything went smooth. Thank you!

Today I went into the Raytheon site and Kathee was there and I could not ask for a better assist with seeing a unit and getting an idea on the correct size. She answered and explained ALL of my questions. THIS COMOANY HOULD HAVE ALL OF THEIR EMPLOYEES FOLLOW HER CUSTOMER SERVICE SKILLS!!

Public Storage at this location, maybe all I’m not sure, are crooks if you’re a military member using it for deployment. I have been using this unit since May of last year, so may 2024 and from that time my 5x10 without explanation went up the following: May 1st 2024 $89 Oct 1st 2024 $ 119 April 1st 2025 $164 You’re telling me in 11 months you raised my storage rent by $75 a month? For military members who have no choice but to pay this becuase we are physically not there to move our stuff, it’s exploitation. No where in the fine print did it say my move in rate was promotional, and that they would raise my rent so high. It’s shady tactics, that they have people move in and become reliant on their unit only to raise it by almost double, anticipating you can’t move. These units are not air conditioned, and it gets very hot in the summer here based on the design of the building. Also, to add onto this the office is never open so I can’t easily get ahold of someone to talk about this. I am leaving this establishment and going somewhere more user friendly.

I have read the reviews and i see all of the positive reviews and that is NOT the experience i have had. First, they have it set up where you sign up, pay, get your gate code etc, all online. So theorerically, you can reserve it, then come down and drop your stuff of. What they dont tell you is that, after you book online, get your code, drive down in a Uhaul that youre planning to return after unloading that evening, there is a good possibility your code will not work. Customer service wont be able to help you either if its a weekend or after hours or whatever. Then you have to contact the office on the next avail business day (which monday was a holiday) , so you call on Tuesday and you have to make an appointment to come ahow ID. Keep in mind i have a giant UHaul still loaded with stuff that i have no where to put and ive already paid for this storage for a month, i am now paying for the wasted trip down and home (79 cents per mile driven) and ive had to extend the uhaul for 3 more days to wait for the access to the storage. So now im paying $29 per day for an additional 3 days because i cant get into my newly signed up unit and ive already paid for it and dont have the extra money to pay for another one somewhere else. So for me, this was NOT a good experience. I wasnt offered any discount or even an apology for the huge inconvieince and huge cost i had to pay due to their failure to let me know i wasnt granted access to my unit same day as the website confirmed i was. Very frustrating experience. We will see if they redeem themself over the next few months while im utilizing their facility.

Clean place

Easy access and very clean facilities. The attentiveness to maintenance and upkeep is very important to me and impressive.

Listen, if you know someone is on their own time, you leave them alone but when I tell you this woman did not care and helped me anyways, I was impressed. She was still very nice and walked me through my concern long after it was dark.

Have been renting here for a while and there are a few big issues. The office is never open. you need to make an appointment or go to another public storage if you want anything from there. The biggest issue I can see is the clientele. I have experienced a lot of weird people around this place. People empty their entire units in the hallways so you can't even get into your unit. I have heard loud fights happening in other units when I am in mine. There are people who pull their cars in front of the gates and never open the gate, they just sit on their phones and block it so you can't come in. I have had less than stellar experiences with the staff here. I have overhead people in other units say they are storing shelves of car batteries and other chemicals. It's really a shame because this could be a great place. I feel like perhaps a security person could clean the place up nicely. As of right now it can be a bit sketchy going in there. I had a guy approach me one night to ask if I was there to purchase the "scooter" he even did the finger parenthesis. So wouldn't be shocked if some dealing is happening there. May be moving out of here soon. It stinks to drive 20 minutes to storage to discover some rude people have filled the entire hallway and you can't get to your unit. It happens a lot here. Also the app feature that opens the gate has not been working for a while very well. Also as others have stated here I have found tons of ants in the unit and there is no food or anything in there so I have no idea why.

I have been doing the storage unit thing here in San Diego for decades. Out of all the many options available this one is a hidden gem. This is important living here because the bulk of the population is living in smaller quarters than the rest of the country. As a result most have to use have to use outside storage facilities. First of all this location is great. Small side street with little to no traffic. The site is always clean. The manager is always available, which can be very important if issues arise. Never had one in the year I have been here. She always has a smile and is positive and helpful when needed. Many thanks. Phil

Martha was very helpful. Went out of her way to show me around. Unit was very clean.

Easy check in and very clean. Martha and Luz were very helpful

Martha very good customer service. She was very helpful.

Very nice lady help me out and it’s best way recommended five star

It's dirty and the energy of the people who work there is the same as you can clearly see. The Bathroom has been like this for days and the cleaning lady took out the trash but didn't clean. Clearly. I will be moving my stuff REAL SOON. Don't rent for these people . There are ants EVERYWHERE. Clean Cleaning Lady 🙏🏾

Great customer, martha help me with all my questions, happy with place sone p

Martha gave Excellent service. Great prices!! Always clean 😃

This amazing person named Liz really helped me out. She went above and beyond. Hope you get to run into her. I had a few issues with my App and gate access, she took the time manage my access vs sending me to customer service.

Had a great experience! Luz was so helpful and kind through the whole process. Took her time to show me around and explain how renting work. The place was clean and pleasant. Overall great service & experience!

Luz was great very patient and helpful. An amazing woman. Great experience.

I received excellent service from Luz at the Public Storage facility at 8000 Raytheon Road, San Diego, CA 92111. Luz was very helpful and friendly. I also received excellent service from Martha when I set up the account Gerald

Luz was so helpful in helping me transfer units! Not to mention very understanding of my changing timetables. Very kind and personalized treatment of customers.

Luz was very helpful and able to assist me with access to the facility when my app was not working.

I have been using public storage for 6 months now. I love that it is open later than other places and how with the app you don't have to get out of your car to get in the gate. The service is great also, i had some concerns the other day and Luz was extremely helpful in answering all my questions and was very pleasant to talk to both on the phone and in person.

At this location, I was able to get helped by Martha and we were able to view and rent a unit right away. Thank you!

This is a great location. The property Manger Martha is very sweet and informative. I feel safe storing my belongings here.

Fantastic location for storage and the Property Manager Martha was incredibly friendly, professional and courteous. Thank you Martha for providing world class customer service!!

Martha was great help! Excellent service!

The best storage place highly recommend

Nice service and Martha help me a lot with my move-in and she was very professional.

Dondie helped me find th space I needed just for me and was very quick to do so. Public Storage at this location has great service, would definitely recommend

Perfect place

I was very hesitant on renting out a storage, but luckily I was able to speak to kufanya on the phone, she was very helpful and answered all the questions I had!(and I had a LOT) Now I’m looking forward on renting out with them with no hesitation.

I had a positive experience with the public storage team. They were exceptionally helpful and friendly, making the process smooth and stress-free. Their customer service was top-notch, creating a welcoming atmosphere.

I have had a unit at this location for the past 6 months and I've got to tell you.. It has been the best! Martha and Dondie have been very helpful with all my needs and they are very polite. They have always provided me with great service. I would recommend to anyone that is looking for a great and secure place to store your belongings. Thank you!

Good place and safe environment. Friendly management. I Totally recommend it.

Good staff

Great location and facility. Very easy to get in and out. Staff on site Martha is great and very helpful

This Public Storage is amazing! Overall a great experience and Martha is very helpful!! 10/10!! Also great deals too!

Martha was very helpful and informed me about everything. She made everything go nice and easy. She showed me around and made sure I knew everything before leaving the property.

Martha was extremely helpful and accommodating with my requests to ensure I had the right sized unit! She was friendly and patient while answering all of my questions. Highly recommend this location for any of your storing needs!

Martha the manager was nice and helpful

Great customer service,, access great for my business, I'm really happy with here , highly recommended 100% with friends and family, thanks for always help me.

Rate hikes constantly. When they would have an introductctory price for new clients, their existing clients could not partake in the savings. And the best part, I closed my account after 5+ years on the 16th of the month, asked for a refund on the existing time left on my storage space, and I was told ' No. We do not do refunds. You should have cleared out your space on the last day of the month so that you could get everything you paid for". The only reason I kept the space for a lengthy time was because of my living and financial situation. Worst storage experience ever.

I was a little nervous to be alone in the storage unit so I went to the front desk to ask for help. This sweet girl named Cat was so helpful and made sure I felt safe! She deserves recognition! Thank you so much for your assistance.

When moving everything can be a hassle and difficult…the whole process here was quick and easy! I did everything online and when getting to the property Martha was extremely polite, helpful, efficient and had an amazing attitude! Will recommend this location to anyone and señorita Martha deserves much praise and a raise!

Excellent customer service by Martha! Very clean unit !

I had an amazing experience with the staff at this facility. I was late after closing and the front desk personnel was so hospitable and informative even though it was closing time. Martha, the person running the front desk helped me finish the application process, helped me get my gate code and even escorted to the storage unit after closing!!! Public Storage, Martha deserves a raise or promotion! I would’ve been completely lost without her direction. Thank you, Martha and thank you Public Storage!!!

Martha went above and beyond and helped me with the best costs and unit for my business. Thank you guys so much. Truly appreciate it.

Mike took the time to explain the process of renting storage and made the process so easy and I was able to complete rental quickly and with full knowledge of the details, property is immaculate and customer service provided by Mike was top notch!

Rating this 5 stars! The current manager in the office is now Martha, and she had always been extremely helpful to us. Our storage rent was supposed to go up the following month, but Martha was able to help us out by making a request to keep our rate affordable. We're very grateful for her service and assistance. Thank you, Martha!

Awesome experience, Martha was great!

Melanie was very helpful great service

Martha is amazing she will help you for everything you need so nice and helpful every question or problem I had she solved right away thank you Martha.

Martha in Public Storage Raytheon is very easy and amazing employee to work with. She has an excellent customer service, works with your needs in a timely manner, and most especially, very friendly.

This is a great facility and customer service!!!

Have a great experince in this location, best prices around this area, clean facility, accesible access hrs and amazing customer service

Martha is been really helpful, always helping with my payments, I'm happy every time when I'm here she is a blessing in my life

The location is safe, should I be interested in being there late in the evening to deliver items to storage.

Martha has been very helpful to us when we were trying to secure a storage. Very friendly and easy to communicate with. We truly appreciate your assistance!

Martha Hernandez was extremely helpful in finding the right solution for my storage.

Martha is the best! So kind and helpful, Rented here on an off over the years and she is always so friendly and willing to help. When my door was dented she got it fixed right away, asked the last person 3 times and it never happened. She was also very accommodating when I brought my friend in to rent a unit and my friend can’t walk well, she bright everything to the car to her!

Melanie and Martha were very helpful and this location is very secure!

Melanie is truly the best of the best! She helped me so much today. You should give her a raise and an award!

Cherese, Was amazing solving my unit issue. She has great customer service!

Cherese was literally our hero at the public storage off Raytheon road in San Diego. After a stressful week having her supper and incredible customer service made it feel like she is an angel here to help us out. Thank you public storage for hiring someone like Cherese! She deserves a promotion!

I got a space today Cherese let me know everything I needed to know about my space the Public storage app and she told me about the Damp✔️ Got that very easy process moving in at this location she was very professional and Knowledgeable

Mike was great! Helped us store our goods.

Cherese gets 6 stars great very impressive helped download app

Cherese was so awesome at this location I got another space with her she very professional and and accurate with knowing her stuff I am very impressed with her I rented another 10 x 30 unit here thank you cheered for all you do

I had an awesome experience with Cherese this morning moving my stuff in! She was very detailed and I got all the info I needed for a smooth move in process. Would definitely recommend!

I had awesome service today with Cherese! Thanks!!

EXCELENTE SERVICIO DE PARTE DE MARTA!!!

I rent two units here, it's always very clean. There's lots of room so it makes access to the units very convenient. Martha is very kind and helpful. Thank you for always going the extra mile!

Great service ! In and out with no problems

It was my first time renting out a space and, Alesha made it so easy for me! Thank you!

Facility is dated, no lights in the units, wood floors that allow you to see into units below, and had issues with water leaking when it rained. Notified the woman at the front of the leak and she said she could put in a request and that it would take time, recommended moving things out of the way of the leak. Didn't seem to care, it was only after I pushed for an actual solution did she offer to rent me a different unit, and I was still charged a fee for having both units for that one day. Rent increased by 40% this past month, which they notify you through the mail instead of your email or the app they make you download. Never had issues with the company until this location, but this will be my last time using a Public Storage facility.

Clean

Melanie offered amazing service and accomodated us when we really needed it! Awesome!

This Facility Has Excellent Costumer Service, Very Welcoming And Friendly, Got The Pleasure To Meet Martha.. This Place Is Also Super Clean And Spacious. I Recommend This Place.

Great Park !! I Remember coming here with my nieces !!Still Quiet clean !! Plus there is alot of space !!ps you can have adult beverages !!!!

Alesha was so sweet and helpful!!

I got my unit broken into, they stole my tvs my chef tools and broke a bunch of expensive glassware. Sadly they said I didn't get insurance even though I remember talking to the person about it on the phone when I got the unit. The staff was nice but I don't recommend this place because someone renting their stole all my stuff.

This place is really good. Alesha at the front desk is awesome!!

The entire process was very smooth. Martha was terrific. She was friendly, knowledgeable, and very helpful. I usually don't write 5-star reviews, but in this case, it is absolutely warranted. Great service!

Melanie was a sweetheart! You don’t get quick, efficient service like that at just at any storage facility!! It was so good I referred my friend Angela to come by and grab one of their last units!! The facility is so clean and easy to use the downloaded Public Storage application on your phone to open all the elevator doors as well as access the gate without opening the window of your vehicle. Beautiful! I still think about this review and it’s still the best storage facility I’ve ever had especially in San Diego.

Public Storage is well maintained and friendly employees.

Hi I wanted to comment on the exceptional customer service that was provided to me by Natasha and Martha on my recent rental. Both are to be commended on their level of support and making the process seamless. They are as an asset to the public storage brand and I recommend them for any advancement as well as public recognition.

Great deals and customer service

Clean place

I recommend this place. It is very clean and is renting at a good price. Also, Martha is a nice, very sweet, courteous and helpful person.

Clean environment, spoke to manager who was very helpful and friendly answer all my questions and took the time to explain. Prices are as advertised

Excellent service, courteous and helpful! Great tour and options. I have been searching and I think I found the best place and best price in town! The online rental option is awesome and easy to navigate, perfect for busy people with limited time. I would give them 10 stars. Ask for Martha. She took care of all my questions and concerns, was attentive and really nice.

Martha was such a great help!! She gave excellent & easy directions to follow once my GPS fowled up. If it wasn’t for her I might have not found the place. Once there she answered all my questions from pricing to location, she even provided me w/a measuring tape so I could triple check & make sure everything would fit. Martha even spoke *** in Español *** making it easier for my mom to understand what was going on. I feel safe knowing I am leaving my things w/someone like Martha. She deserves a raise, thank you for all your help Martha you rock 🙌🏼

This place had great staff! Especially Martha, who answered all the questions I had. She was very helpful and friendly. Definitely recommend this location!

This facility has such a friendly and helpful staff particularly Martha, who was a pleasure to work with. I needed help setting up a new account which went smoothly after she guided me through the whole process. She was very knowledgeable and patient, thank you! The office and facility is clean and looks well maintained, plus location is easy to find. I highly recommend renting a space here .