Public Storage Self-Storage Units at 8000 Raytheon Road, San Diego, CA

Great customer service,, access great for my business, I'm really happy with here , highly recommended 100% with friends and family, thanks for always help me.

Rate hikes constantly. When they would have an introductctory price for new clients, their existing clients could not partake in the savings. And the best part, I closed my account after 5+ years on the 16th of the month, asked for a refund on the existing time left on my storage space, and I was told ' No. We do not do refunds. You should have cleared out your space on the last day of the month so that you could get everything you paid for". The only reason I kept the space for a lengthy time was because of my living and financial situation. Worst storage experience ever.

I was a little nervous to be alone in the storage unit so I went to the front desk to ask for help. This sweet girl named Cat was so helpful and made sure I felt safe! She deserves recognition! Thank you so much for your assistance.

Excellent customer service by Martha! Very clean unit !

When moving everything can be a hassle and difficult…the whole process here was quick and easy! I did everything online and when getting to the property Martha was extremely polite, helpful, efficient and had an amazing attitude! Will recommend this location to anyone and señorita Martha deserves much praise and a raise!

Martha went above and beyond and helped me with the best costs and unit for my business. Thank you guys so much. Truly appreciate it.

I had an amazing experience with the staff at this facility. I was late after closing and the front desk personnel was so hospitable and informative even though it was closing time. Martha, the person running the front desk helped me finish the application process, helped me get my gate code and even escorted to the storage unit after closing!!! Public Storage, Martha deserves a raise or promotion! I would’ve been completely lost without her direction. Thank you, Martha and thank you Public Storage!!!

Mike took the time to explain the process of renting storage and made the process so easy and I was able to complete rental quickly and with full knowledge of the details, property is immaculate and customer service provided by Mike was top notch!

Rating this 5 stars! The current manager in the office is now Martha, and she had always been extremely helpful to us. Our storage rent was supposed to go up the following month, but Martha was able to help us out by making a request to keep our rate affordable. We're very grateful for her service and assistance. Thank you, Martha!

Awesome experience, Martha was great!

Melanie was very helpful great service

Martha is amazing she will help you for everything you need so nice and helpful every question or problem I had she solved right away thank you Martha.

Martha in Public Storage Raytheon is very easy and amazing employee to work with. She has an excellent customer service, works with your needs in a timely manner, and most especially, very friendly.

This is a great facility and customer service!!!

Have a great experince in this location, best prices around this area, clean facility, accesible access hrs and amazing customer service

Martha is been really helpful, always helping with my payments, I'm happy every time when I'm here she is a blessing in my life

The location is safe, should I be interested in being there late in the evening to deliver items to storage.

Martha has been very helpful to us when we were trying to secure a storage. Very friendly and easy to communicate with. We truly appreciate your assistance!

Martha Hernandez was extremely helpful in finding the right solution for my storage.

Martha is the best! So kind and helpful, Rented here on an off over the years and she is always so friendly and willing to help. When my door was dented she got it fixed right away, asked the last person 3 times and it never happened. She was also very accommodating when I brought my friend in to rent a unit and my friend can’t walk well, she bright everything to the car to her!

Melanie and Martha were very helpful and this location is very secure!

Melanie is truly the best of the best! She helped me so much today. You should give her a raise and an award!

Cherese, Was amazing solving my unit issue. She has great customer service!

Cherese was literally our hero at the public storage off Raytheon road in San Diego. After a stressful week having her supper and incredible customer service made it feel like she is an angel here to help us out. Thank you public storage for hiring someone like Cherese! She deserves a promotion!

I got a space today Cherese let me know everything I needed to know about my space the Public storage app and she told me about the Damp✔️ Got that very easy process moving in at this location she was very professional and Knowledgeable

Mike was great! Helped us store our goods.

Cherese gets 6 stars great very impressive helped download app

Cherese was so awesome at this location I got another space with her she very professional and and accurate with knowing her stuff I am very impressed with her I rented another 10 x 30 unit here thank you cheered for all you do

I had an awesome experience with Cherese this morning moving my stuff in! She was very detailed and I got all the info I needed for a smooth move in process. Would definitely recommend!

I had awesome service today with Cherese! Thanks!!

Gracias. Por el sevicio que e recivido .. por parte de Martha .. en este local .. gracias

EXCELENTE SERVICIO DE PARTE DE MARTA!!!

I rent two units here, it's always very clean. There's lots of room so it makes access to the units very convenient. Martha is very kind and helpful. Thank you for always going the extra mile!

Great service ! In and out with no problems

It was my first time renting out a space and, Alesha made it so easy for me! Thank you!

Facility is dated, no lights in the units, wood floors that allow you to see into units below, and had issues with water leaking when it rained. Notified the woman at the front of the leak and she said she could put in a request and that it would take time, recommended moving things out of the way of the leak. Didn't seem to care, it was only after I pushed for an actual solution did she offer to rent me a different unit, and I was still charged a fee for having both units for that one day. Rent increased by 40% this past month, which they notify you through the mail instead of your email or the app they make you download. Never had issues with the company until this location, but this will be my last time using a Public Storage facility.

Clean

Melanie offered amazing service and accomodated us when we really needed it! Awesome!

This Facility Has Excellent Costumer Service, Very Welcoming And Friendly, Got The Pleasure To Meet Martha.. This Place Is Also Super Clean And Spacious. I Recommend This Place.

Alesha was so sweet and helpful!!

Great Park !! I Remember coming here with my nieces !!Still Quiet clean !! Plus there is alot of space !!ps you can have adult beverages !!!!

I got my unit broken into, they stole my tvs my chef tools and broke a bunch of expensive glassware. Sadly they said I didn't get insurance even though I remember talking to the person about it on the phone when I got the unit. The staff was nice but I don't recommend this place because someone renting their stole all my stuff.

This is by far the best storage available in the area. Martha is immediately helpful and attentive. The facility is always clean and in good condition. My favorite aspects: Gate app, clean restroom, light inside storage, located in between five major freeways. 6mo edit: I have since purchased a second storage at this location. This is by far my favorite location and Martha is more than helpful!

This place is really good. Alesha at the front desk is awesome!!

The entire process was very smooth. Martha was terrific. She was friendly, knowledgeable, and very helpful. I usually don't write 5-star reviews, but in this case, it is absolutely warranted. Great service!

Melanie was a sweetheart! You don’t get quick, efficient service like that at just at any storage facility!! It was so good I referred my friend Angela to come by and grab one of their last units!! The facility is so clean and easy to use the downloaded Public Storage application on your phone to open all the elevator doors as well as access the gate without opening the window of your vehicle. Beautiful! I still think about this review and it’s still the best storage facility I’ve ever had especially in San Diego.

Public Storage is well maintained and friendly employees.

Hi I wanted to comment on the exceptional customer service that was provided to me by Natasha and Martha on my recent rental. Both are to be commended on their level of support and making the process seamless. They are as an asset to the public storage brand and I recommend them for any advancement as well as public recognition.

Great deals and customer service

Clean place

Clean environment, spoke to manager who was very helpful and friendly answer all my questions and took the time to explain. Prices are as advertised

I recommend this place. It is very clean and is renting at a good price. Also, Martha is a nice, very sweet, courteous and helpful person.

Excellent service, courteous and helpful! Great tour and options. I have been searching and I think I found the best place and best price in town! The online rental option is awesome and easy to navigate, perfect for busy people with limited time. I would give them 10 stars. Ask for Martha. She took care of all my questions and concerns, was attentive and really nice.

This place had great staff! Especially Martha, who answered all the questions I had. She was very helpful and friendly. Definitely recommend this location!

Martha was such a great help!! She gave excellent & easy directions to follow once my GPS fowled up. If it wasn’t for her I might have not found the place. Once there she answered all my questions from pricing to location, she even provided me w/a measuring tape so I could triple check & make sure everything would fit. Martha even spoke *** in Español *** making it easier for my mom to understand what was going on. I feel safe knowing I am leaving my things w/someone like Martha. She deserves a raise, thank you for all your help Martha you rock 🙌🏼

This facility has such a friendly and helpful staff particularly Martha, who was a pleasure to work with. I needed help setting up a new account which went smoothly after she guided me through the whole process. She was very knowledgeable and patient, thank you! The office and facility is clean and looks well maintained, plus location is easy to find. I highly recommend renting a space here .

Martha has always been very helpful , she is always with the best attitude and always cleaning or doing something, checking all around the property, she really has make me feel such a happy customer and will stay loyal to this location

Martha is very helpful and informative. I would definitely recommended this place.

Fast and easy for reliable and secure storage.

Friendly Staff and Easy Access!

Prices go up every year. I'm paying $40 more per month than I was in 2018.

Super friendly and super nice Thank you Melanie. Super understand.

The Staff, Martha and Melanie, are great and make us feel safe. We are very grateful to them and the whole operation there on Raytheon.

Melanie was very helpful and very fast. Got us in and out with no problems! Love it! Thanks a bunch Melaine!!

An amazing experience. I worked with Martha. She was very helpful, kind and personable.

Outstanding service! Martha was extremely helpful. I would recommend her service to anyone seeking out public storage assistance.

Martha, the manager at this location has been exceptional helpful with me leave my long-term storage unit. I was not there personally and relied on my agent to do the removal. Martha made this a much easier process that it would have been otherwise. I am grateful for your help Martha!

Super easy to rent online. Saved a lot of time.

Thank you Martha so much for the help moving in smoothly. 😊

Super buen servicio al cliente todo muy bien super recomendable

I been here for a year, I been very safistied with the storages. The office lady, Martha, is always been very profesional. The place is always clean and safe at night.

Excelent service very helpful and friendly ms Martha

Melanie and Martha provided excellent and professional service. They made my rental experience warm and friendly. They showed two available spaces to me both of which were clean and secure. Thanks Melanie and Martha!

Marta me atendió. Excelente. Un buen cervicio gracias

Lydia was helpful, friendly and courteous.

I went into the facility today and had an excellent experience with the staff member Melanie. I will come back to this location I appreciate the excellent service.

Melanie was AWESOME. If I knew it be this easy and great service, I would have been here earlier…

Excelent customer service, great location, staff always helpful and courteous.

Lets just say we will be back if we need storage!! Thanks Melanie!!

Melanie was very helpful!

Was able to navigate website and rent a storage unit so easily. Made experience worth it. All contactless and was in unit in no time. Also the app is amazing, easy and a breeze to navigate. I would recommend using that to get into facility. Friendly staff as well.

The online rental is really easy to use. Martha helped me a lot as well.

Had a great time with Melanie getting my new storage set up :)

Great experience! Storage unit was clean, workers were always helpful

Very good service give Martha a raise

Exelete de primera calidad

Muchas grasias ala persona que me atendio super amable

No complaints from me. Nice and clean.

Martha was so patient and great helping me and I love the APP it makes it so easy / great customer service

We had an excellent service today by a employee named Melanie. . Had perfect customer service skills..and a great personality. Great employee.

Melanie was very helpful! Great service

Well listen...sometimes life happens and in a hurry you have to move stuff, store and sometimes you simply want it out of the house lol! In my occasion I needed a safe place to store my stuff for a bit. VERY important to me is that is it clean, no bugs or critters....whatever those are, and that I can feel SAFE. This place was it for me. Started with a very friendly and knowledgeable Manager Martha. She gave me some options on the very cool and new pad screen to figure out my needs. This made it easy for me to choose a size. She told me the upgrades on the new app with TOUCHLESS options to get in the gate and the elevator!! TOUCHLESS!! I MEAN WHAAAAT! True folks I was a witness. She Gotta eat, wanted to put in my 2 cents on my expewalked me to my unit as well. See She made it even better with her great customer service....who even gets customer service now a days... Wow, this was long . Gotta eat, just wanted to put in my 2 cents . Have a great day! Check out this place for your storage needs, say hi to Martha she is awesome and stay safe everyone!

Melanie is the greatest... she is super sweet and helped me in every way she could. would recommend this storage facility over all the ones in the area

Melanie was extremely helpful! Very friendly and welcomes us every time. We love it here

Martha was very helpful when I called to find out about moving out state. She is very friendly.

Awesome service Public Storage gave my husband and I. Roberto was a great help.

Melanie was helpful and customer service was great! Recommend this place to store your stuff in a safe and clean place!

I went to the Public Storage on Raytheon Rd. I really didn't like the service and when I did rent my space it had a big bar in the corner of my space. Today, I went to. vacate my space and there was no one there to help during business hours. They said that they were doing work in the office but there was still no help or management on the premises. This is a terrible place to rent a storage. I would not recommend this Public Storage to anyone. If I could give this place ZERO Star I would do that to get my point across.

🙋‍♀️I have done business with this Public Storage for two years now having had two separate storage units. A very professional & pleasant representative, Martha 😃recently helped me switching to the awesome phone app access, 🙂 and initially 👉Mike 👈👍 went out of his way to make the rental simple & pleasant. I was happy with a promo I received as well when first renting! 😀This business is close to my home, easy to access, and the atmosphere is positive and highly secure. I heartily recommend you check this location before going anywhere else!

Melanie made the transfer seamless. Thank you

Melanie was very helpful and nice very profecional

Melanie is great! Thank you so much.

Melanie, was such a delight and very professional. We should have more people in the world like her.

Melanie was super helpful. Yes she was masked up for social distancing. I forgot my passcode to the security door. She came right behind my car and offer to open the security gate. She had also given me the passcode to get in. Thanks for helping me to open the gate. I really appreciate the help.

Melanie was an absolute life saver! Highly recommended!

We were in a hurry of getting a place to store our stuff because we had an emergecy . We saw that they have a promotion that you can pay $1 for the first month, but the first location we went to did not have the promotion. The front desk person we didnt get her name but shes from the chula vista branch, help us look for a branch that has the discount and also help us figure out the size of the storage that we need. When we got to the location that was recommended to us, the front desk person Melanie was very friendly and helped us right away. In times like this with covid and the problem that we were facing, a friendly person and her kindness really made a huge impact to us. I work in the customer service too so i understand how difficult it is, but Melanie went above and beyond for us and did the right thing. I was surprised on how good the customer service was. Really recommend public storage.

Melanie is fantastic. Very friendly and helpful!

Melanie was super helpful and friendly! Thank you!!!

GO TO THIS STORAGE UNIT! Great prices and ths staff at this facility are extremely helpful, just make sure to book online for the best deal. No joke they will make an effort to make your move in smooth and easy! Marta helped us when we first moved in and gave us advice on how to store our furniture to make sure nothing broke while we were renting. Melanie helped us out during our move out and was just a down to earth person. You won’t be treated like a number here, the staff will remember you even after a year from your move in date. There are other public storage’s in San Diego but go to this one, you won’t regret it.

Melanie was fantastic and very helpful! Was very chipper and positive and informative, even when it started pouring rain!

Melanie was a great help. I was able to get everything I needed. Very polite and enjoyable. Thank you so much Melanie!!

Melanie is wonderful and very helpful.

Melanie, is really professional and helpful.I will definitely recommend this public storage and Melanie if you need this kind of service.

Reliable storage. Melanie was super helpful and friendly.

Yvette and Melanie provided great service. They are very kind and friendly. They are really helpful, they just drop whatever they’re doing to help me!!

Melanie was so helpful, I had to pay my bill and had no mask , she offered to let me have one from the office if I wanted to come in to take care of that. She was so pleasant and efficient. Nice to run into positive upbeat people. Thanks for having her with your company.

Melanie helped us today she is amazing she showed us how professional great attitude and the great service here at this location definitely I would recommend Melanie for whatever questions you have I really appreciated.

5 stars for Melanie and her professional demeanor. Moving in as we speak, facility is clean and easy to navigate. Elevators are large for those going to 2nd floor of building.

My fiancé and I have had nothing but great experiences with the storage facility. It’s centrally located in a convenient and quiet business area which makes getting in and out a breeze. The staff is always friendly and helpful! We were there picking up our Christmas decorations and completely blocking the entire aisle today (because of course they were in the very back and underneath everything else) when Angela came by doing her rounds. She was super nice and didn’t even comment on the mess that we had made trying to dig our decorations out of the depths of our locker, instead she made conversation about the holidays and asked us if there was anything we needed which was super nice! A big Thank you to Angela for checking in with us today, hope you have a wonderful holiday season!

We worked with Melanie to book a public storage unit this morning. She was extremely friendly and easy to work with! She helped us choose the right unit for our needs. Thanks, Melanie!

Just had to stop by to say some great things about this facility and staff. Melanie has been professional, friendly, courteous and helpful throughout our time. Everytime we stop in during business hours she is tending to the faculty. It is very clean and bug free. Plenty of space to get in and out of our units. Reasonably and competitively priced. Trust when I say, my husband and I are experienced in moving and storing, literally across the country. We feel very confident in our decision to rent here. So should you. Although we haven't had much experience with Martha. We can tell she is a doll.

Melanie was super helpful!

Marta is the BEST! I’ve had a difficult time finding a unit that fits the specifications I need for my business at other storage facilities. Marta was able to streamline everything and get me exactly what I needed, quickly, efficiently and with great customer service. Thank you!

This is my first time renting Public Storage. Martha was super helpful and friendly. We chitchat for a few minutes and she finished all my paperwork in the meantime. It was easy, fast and convenient. I would recommend this location to anyone. If I can give more than 5 stars I would.

Melanie is the most awesomest 🥰

Very informative and got me what I needed.

Nice lady, standard customer service.

Melanie was great !

Melanie was amazing!!

This is my second time renting from Public Storage and Martha always makes it such a pleasant experience. It only takes a few minutes to get through the process and there’s never any hidden costs or unreasonable charges. The storage spaces are clean and well maintained, but I’d recommend getting a moisture absorber as the enclosed space could trap moisture and cause mold. Though, that hasn’t happened yet. Overall, great value & customer service!

Storage units are clean, cool, and so nicely priced. Melanie was so helpful and friendly.

Very clean and organized! Wonderful customer service. Highly recommend!!!

Amaizing employee her name Martha she is very helpful with what I need ! I love the storage

Excellent service!!! I've been using this storage for a while . Every time I go , Martha is so friendly and professional. The storage is so clean easy access and friendly I totally recommend it.

Excellent service, highly recommend I been in this location for a few years and I'm happy with the access hrs, great for my business.. Martha is always helpful and friendly

Always a clean facility. Service has always been friendly. Martha has been very helpful.

Martha was fantastic! In and out in 15 min with a great deal. Public Storage on Raytheon Ave in San Diego. Ask for Martha!

Melanie was great! Got a unit right away for a great price.

Martha was super nice and welcoming! ☺️❤️ And storage was great and cheap. Thank you!

Great place clean accessibility for big trucks and 5* to Martha great costumer service

This place was awesome! Melanie was so helpful! Of course I had an issue with a past account and she was so patient and took the time to make sure it got all cleared up. Amazing customer service!!!

Melanie was extremely helpful and very curtious. Wonderful customer service.

Very good service with Martha

Very good service & friendly

I really need it to give this storage five stars. Due to the Pandemic my financial situation changed and I was scared to lose my storage unit. A very nice lady who's name is Martha tooked the time to figure out my best options to keep a storage unit w all my properties. I feel so relieved now. I want to thank the Public Storage for having such a great employee who takes the time to find solutions and keep clients happy specially during this stressful time for everyone.

I really appreciated Martha's help today! I've been with this location (on Raytheon) for a long time now and I am assured my belongings are safe and secure. Very pleased with their services!

The service was fast and easy. The manager is very polite, attentive and friendly. No issues at all. Thank you.

The help was rude, passive aggressive, and extremely unprofessional. The website said it was climate controlled and it is NOT~ there is no air conditioning so it is extremely hot & stuffy in the upper storages. I have used other Public Storages in the past and have been extremely happy, but I will never do business at this facility again.

Excellent customer service and explained the storage walk thru and options.

Ms. Melanie was wonderful, polite and courteous. Great customer service skills, pleasure to be served by.

Great customer service, convenience location, I been using public storage for a few years and never had any problem. Martha is friendly and great personality.

Martha was extremely helpful when helping me to get the unit I needed. I needed something last second and she was able to help me out. Highly recommend

Really nice lady

Good service at this location highly recommends this place, martha has excellent customer service, and we are really happy with this location...

My boyfriend has been using a storage at this location for quite some time and Martha is very helpful and provides great customer service to us.

Great promo, clean and secure! Hands down, this has been the best experience I’ve had renting storage. Martha was very kind, informative and helpful. I am very happy with my decision to rent here. Will definitely recommend to friends and family.

Skip it. From day 1 the latch to my unit has been bent, takes forever to close. They won’t fix it. Never any Security after hours office hours. 2 dollies locked up at 5 pm on the weekends hardly accommodates. But definitely try to sell me every product on the shelf. I would give this a 1 star but Melanie who set me up is wonderful.

Sandra was very polite and informative. Thank you!

Melanie was great! Made the whole process of securing a storage locker efficient and easy. Definitely very helpful in a pinch situation like we were in!

Melanie was great and very helpful. Storage unit was nice and clean. Storage unit is well kept and quite.

My experience with public storage has been great

Mike was a great help today, in and out in a snap. The unit I was looking for was exactly what I was provided. Everything is clean, well lit and well guarded. With someone on property 24 hours, makes you feel safe that you’ll know if anything were to happen.

Ms Sandra is very helpful and nice to talk to

Great customer service, Mike was very informative.

Mike was very nice gave Excellent customer service very kind caring person thank you public storage for such a nice person here And is always asking do you Need Help. Thanks you Mike.

Great price. But ridiculous policy if you lose your key and need to remove ur lock and put a new one. I was told I couldd not remove it myself id have to hire a locksmith and have it picked open with manager present. Luckily I found my key.

This location is so convenient and very clean. Sandra was super helpful, explained everything well and made the process very smooth. This location is the best!

After an exhausting internet search and making many phone calls to find a storage facility at a reasonable price, I came across Public Storage in the Kearny Mesa area that met my needs and I reserved a unit online. Within minutes, Mike called me to confirm my reservation and answered all my questions. When I arrived to complete my rental agreement, He took me to my reserved unit, explained everything in detail, including storage tips. The unit and surrounding area is clean and well maintained. Mike’s professionalism and great customer service made me feel confident that I chose the right facility to store my belongings. Thank you Mike.

Renting here was very easy. Nice, clean facility. Great staff; Mike was attentive and responsive to my questions and needs.

I've had two separate units here over the years. Though the facility might be a bit dated compared to others the customer service is very solid. On my most recent visit Mike was extremely helpful in helping me find a unit quickly and efficiently. Definitely recommend this location.

Mike was a great help to me over the past few weeks at the Raytheon Road location. Knowledgeable customer service, friendly and helpful!

Mike is a good guy and very helpful

Mike was so helpful and attentive. I rented a unit in the beginning of the month and he was amazing. Out standing customer service. Thank you I referred Public Storage to my long time friend and Sondra was not as cordial. Unfortunately she was not as helpful. Because Sondra was not as helpful in renting a second unit, unfortunately she loss his business. What a shame. No worries though! Mike is the bomb to deal with! He will really go out of his way to make you feel good! Thanks Mike!!! Out standing customer service!

Mike was super nice and change my light in the hallways Thank You public storage for such a nice person here!

Mike was Awesome excelled customers service !

Mike provides excellent service!! I highly recommend!

Mike is a very great guy. He gives his customers great service. Very honest and professional .

I love this place! Mike is always so nice and helpful. I recommend this place to anyone for their storage needs.

Mike is very helpful and nice every time I come to this facility. My dad Mr. Getz rents a unit for me here and I couldnt be happy with the service I get from mike. I would have given him 10 stars if I could have.

Mike was extremely nice and took care of me super quick! Got a great rate and location, couldn't ask for more. Mike was very thorough, went over everything in detail to be sure I knew all the codes/hours/etc. before sending me on my way. Would highly recommend you go see Mike if you are in need of storage!

Mike was super helpful with the moveout process!! I very much appreciated his assistance. Thank you very much!

Angela was so helpful and was guiding me the whole way. She taught me thing that ibwould have never lnow about how to keep my stuff safe, secure, and intact while in storage. I am so grateful i chose the storage place and will continue to use and refer my friends and family. Great customer service 10 stars!!!!!

Never too crowded

Mik was very helpful with a small situation I had with a neighbor. He was very professional and showed great customer service.

Mike was very friendly very nice good price good clean location!

Mike was awesome!!! Explained everything in detail and answered all our questions. The site was very clean. Mikes enthusiasm and dedication to protect our property makes us feel great that our possessions are under his care. Thanks Mike!!

I would recommended speaking with Mike when visiting this facility. He was extremely helpful, knowledgeable and curtious.

Mike was very helpful. I would definitely recommend using this storage facility.

Mike helped me the other day when I was locked out of my storage. He gave me great service and was very friendly!

Mike really help me out and stayed open late for my check in.

Mike help me to upgrade my storage Unit, he gave me a very good service

Mike was very helpful and thorough when it came to the unit details. I was impressed with the friendly attitude and Mike answered all of my questions.

Mike stayed after hours and has given great customer service! I appreciate all his friendly and willingness to help!

Mike was great. I was rushing late after work and he stayed over business hours to help me. Highly recommend.

Mike was a very fine guy very helpful. I like mike all around great person.

Miike very helpful and Provided great Customer area service

Mike gave me great service when I rented my unit at Public Storage in Kerney Mesa! He explained everything very thoroughly and clearly so I could understand. The facilities are clean and very safe. He showed me around and let me know that if the smaller storage unit I’m renting doesn’t work out, I can upgrade with no additional cost. Also, the bathrooms were clean and comfortable compared to the other storage unit I use to rent. Huge thanks to Mike for helping me!!

I rented late last week, where I reserved my property online, so I can get the discount and with the first month rent for $1. It turned out the locker was too small. However, with the same discounts I was able to get a locker double the size, and at the discounted rate indicated online. The property manager, Mike, made this transition very easy for me, and made a great effort so I can feel comfortable with my transactions. He went out of his way to ensure I knew all of the necessary information I needed for my storage needs. Before I arrived at Public Storage I was nervous about leaving my property in San Diego, where I will be working out of California. However, after my experience with the property manager and rules that were clearly stated to me and where to look in the future, I NOW FEEL COMFORTABLE WITH MY PROPERTY IN CALIFORNIA. Thank you Public Storage.

Mike was very nice and got good deal on my new unit thanks

Mike was awesome and great service very friendly and professional!

Mike was very helpful and friendly throughout the whole process. The tour and description of getting to my unit was very well informed and it was a great deal for the unit I wanted.

Mike was helpful and My Angel thank you for the help

Mike was very nice and kind to my family when we asked for help Thanks!

Mike the property manager was very very kind and helpful. Ive been wanting to clear up the small space i live in for a while now and finally did, wish I'd done it sooner bc the energy in my space is so much better already and I'm still not finished. Getting a storage unit to clear your home space also lets you try riding yourself of excessive stuff without having to throw them away but allows you to realize you dont need as much as you think you do. That's why I say I wish I could've done it sooner. New year 2020 clearer vision and space thanks to public storage and the great online deal I got. I also purposefully got a bigger space than I thought I needed and I'm quickly filling it up with stuff I dint know I had and of so I dont need around to clutter

Mike is great. Really takes his time to explain how things work. We feel like we are in safe hands at this location.

Mike was very nice and helpful. He provided me with exceptional customer service and even acknowledged my little 3 year old son by entertaining him while I signed the documents. Thank you!

Mike was fantastic. Took care of all of our needs!!!

Mike was so nice and helpful

Angela is very helpful and she helped my paperwork went quick.

Mike was very friendly and helped me with my unit Excellent customer service Thanks again Mike !!

Mike was very helpful!!!

Mike was very nice and helped with my unit thanks Mike

Absolutely horrible. Storage unit got broken into and they never alerted me that it was nor the fact that others were also. When it came time to deal with the issues of this, the district manager David was conveniently always out of the office when needed. Do not store stuff here.

I had the pleasure of being helped by Martha and had such a great experience she was very helpful and kind. It's always good to have people like her working makes it an easy day thank you Martha for your help god bless.

Great Customer service! We had the pleasure to have such a great, nice person like Martha assist us in our tour units. I highly recommend coming here!

It was wonderful experience & I love the service they over me very friendly welcoming martha was very nice patient ❤️❤️❤️👏👏👏👏

Martha is the shiiiiiit!!!!!! She has great service and wonderful energy!!

Awesome customer service plus they are bilingual very helpful and kibd

I was used storage and this one has a very good customer service and pleasant service I will recommended

Process could not have been easier or faster. Good pricing and great central location.

Great customer service

Thank you Chris, you did a great job!

Martha was extremely helpful with Personality Plus! Thank you!

Martha was wonderful! Friendly and super efficient.

Martha was very helpful and thorough with showing us around and getting our storage unit ready. I’d definitely recommend.

Chris helped me get setup. Very helpful and got me a unit closest to the elevator.

Chris was the man and was really helpful. A+ service.

Great service. Recommend to eveyone

Great customer service👍🏻👍🏻

My family has used this storage facility on Raytheon Rd many times, great staff. I would recommend this one in particular to everyone that needs storage. Thank you for the help when I had numerous questions. Ahmed

Martha was great, a wonderful experience. Accurate and fast with service. Made me feel at home.

Chris did a great job

Very nice staff. Maria is awesome and very helpful.

Super fast and efficient. Had all the info I needed. Good place to do business. Maria is fantastic

Mike was very patient and customer service focused would highly recommend

Do not choose this storage. There is no cart for you to move boxes, and even when there appears to be one that one is locked. The place is also hot and humid, not suitable for storage.

Exelente atencion. the Manager Maria Me atendio en español de una manera muy amable y atenta.

The manager, Maria, was very helpful and personable when she gave me a tour of the units. I'm actually really impressed on how tight and reassuring the security is. Super friendly staff and I'm a proud unit rentee.

Great experience and friendly staff. No issues with facility, hours, and ease of access to units

Maria was awesome!

Move in was really easy, move out was even easier! Junie was supremely helpful in getting everything set up and helping with any issues.

Junie was magnificent and hooked us up with everything we needed to successfully store our goods. Thank you so much Public Storage :)

Thank you, Junie! You helped us make the right decision for our storage needs and were great to work with.

Chris and Maria are both so friendly and professional. Both of them made sure I was happy with my storage unit . They went out of their way to help me try to retrieve my keys when they fell under elevator. I appreciate their professional and kindness.

The beautiful & knowledgeable Maria has been the greatest help ever..I recommend you do buisness with her & her only.

Chris was great! Got us in and out with a snap great customer service

Awesome caring helpful management. We are so grateful to pat.wishing her a happy retirement. New manager Maria is fantastic super helpful , caring and knowledgeable.keep property clean and is always ready to help in anything you might need... I would strongly recommend this property to friends and family....

Junie was extremely helpful and friendly. She made the move in process a breeze. Having come from a long day at the office, it was nice to experience such good customer service!

Amazing customer service, extremely clean facility, excellent rates, easy access to units, airtight security. I highly recommend this location. They are kind, helpful and very knowledgeable about rates, what size you need and work with you to get you the very best rate and fit. Ask for Maria, she is a star!!

Maria was very helpful and always working

Maria has provided me with a great customer service always with a smile that brighten my day Thank you Maria for all your hard work

Chris was very professional and worked with me he did a great job

Chris had me setup with a storage unit and out the door in like 20 minutes. Great service and customer service!

Maria Was amazing made the move-in process super easy even at the last minute on a Saturday

Best service I've receive in a long time. She works very hard to make customers happy. Attn: David this girl deserves a raise. Should you want any more of my thoughts. .... Call me😉

It is very warm inside the building in july the caretaker Maria has been a great help to me

Pat was super sweet and very helpful. I even forgot to lock my unit and she was calling me within the hour to get me back there to lock it. Wonderful customer service.

Great and affordable place to rent, been here for over 6 months and just transferd to a bigger unit hassle free. Pat help me with my new spot and maria helped with old one and both gave me a great customer service

Outstanding service. Maria and Pat are very helpful. We just rented our third unit. We feel very secure and the very wide and large driveway makes it very easy to load and unload.

Pat made sure that the unit was convenient for me, very efficient and welcoming!

Pat was great. Very great & efficient service.

Pat was fantastic! Easy process, very friendly and informational. Thank you for helping us out!

Pat was very helpful and the process was streamlined!

Really great service and storage facility.

Maria was very kind and a great help! She showed us the storage unit and everything was done professionally.

Pat got us in fast and helped us find everything we needed.

Maria was great! The whole process was smooth and I was able to store my belongings in her building with no concerns.

Great friendly and professional service Mrs. Pat was so helpful, They have special for the first month we only pay $1 per day Can’t get a better deal Highly recommend it

Maria was the best she help me out on what I need.know what she is doing.

Great prices and well maintained units

Great service and pricing! They made it very easy to check in and sign up.

Pat was wonderful and very helpful! Thank you 😁

Maria is awesome she'll make sure your experience is the best!

Very friendly the staff especially Maria and Patty are very helpful my appreciation goes out to them! :-)

I like this place, this is the second time I have rent a space. The manager is a good person, and it's clean.

Maria was very helpful she showed me several units and help me pick the right one the service was excellent I'm going to rent here!

My favorite location. Ana at the front desk is always extremely helpful and all the employees are always very attentive. 5 stars all around

Maria was phenomenal. She was timely in helping me and made the whole check-in experience smooth and simple. Great customer service!

Excellent service

Management NAME "MARIA". WAS AWESOME.VERY HELPFUL SINCERE, TALK POLITELY, DID AN OUTSTANDING JOB. I give her by herself 5 STARS. HOWEVER RESIDENTIAL MANAGER KATHY OLDER LADY. REFUSED MY PAYMENT. YES SHE REFUSED MY PAYMENT.SHE BEEN RUDE THE WHOLE TIME I RENTED THERE. SHE HAS AN ATTITUDE. SHE DESERVES " 1 Star" . Maria plus Kathy equals an 3 star. I dont think others should suffer for other managers bad attitude and REFUSAL OF PAYMENT.

Had a great move in experience with Mrs. Pat here. Definitely store your stuff her. Property is very clean. Excellent facility.

Maria was incredible. I had to leave a shared home quickly and for safety reasons. She was kind and understanding and made it easier for me

The manager Pat was very friendly and answered all questions thoroughly. Great customer service. I would highly recommend this storage facility to anyone. Thank you Pat for the wonderful experience!

Maria was fantastic, clean facility and very helpful.

Just rented a unit yesterday. Maria helped me out - she was incredibly kind, helpful, and fast! Great services, great pricing, highly recommended this place for anyones storage needs.

Maria was so helpful when we got our storage unit. She gave us good advice, was friendly and knowledgeable. Made our experience easy as pie!

Great service. Pat was awesome. Good rates.

Solid place! Clean and organized, I feel safe keeping my long term belongings in here. The prices were very comparable as well.

Pat was very welcoming and accommodating. Great service

Just A Great Place To Keep Your Stuff Safe! Staff very helpful!

Maria is "marvelous" !!!.....I just rented a unit yesterday, and she was extremely helpful and informative..... Thank you so much.....

Pat the manager here is the best. She helps us all the time with our many units, and finds us carts when we need them. They have been more than helpful for my business. Facilities are clean and tidy relative to other storage places we've used. Highly recommended.

It was quick and easy to reverse the space. Thank you for your help Pat.

The manager "Pat" is the key to the success here. She goes above and beyond the call of duty. It is great to deal with a staff as courteous and knowledgeable and helpful as they are here.

Pat was extremely helpful. When I had questions she was able to answer them clearly. She was awesome and so sweet !!!

Awesome service and prices. Honestly can say they have the best rates in the area by a good amount. The manager, Pat, was very kind and went out of her way to show me around (only storage provider that has done that for me) she even helped me load my boxes into my car. These guys are great if you looking a storage space in the kearny/clairemont area.

The storage facility is always clean. The help is courteous. I usually deal with Pat and she is always cheerful and very helpful

How would you like a 20% increase on the rental on the first 6 months? Ridiculous! Thievery

David was great! Now wish me luck

Great service

Pat and David are absolutely wonderful and helpful!!!

Great customer service. Thank You Ana for your help!

Kristin was awesome with the check in and explaining the whole process. Paperwork was smooth and easy. Very professional and courteous.

I have had a large storage unit here for 1 1/2 years. It has been a very pleasant experience for us. The facility is in a good central location and easy to get to. It is kept clean. They do security checks and notified me that I didn’t properly put the lock back on on one of my visits. I was able to get over and secure the space quickly. The staff has been very helpful answering questions. Pat, the resident manager, is always very pleasant. I would use them again in the future if the need arose.

Pat has taken care of me for almost 8 years now. She has been wonderful. When I come to pay my bill I feel like Im coming to see a friend.

Pat showed excellent customer service. Answered questions with knowledge and was very helpful.

Jazmin made the move-in process smooth and simple, and I had the perfect storage unit in about 45 minutes. The facility is clean, secure, well-lit and well-kept - this is a great place to keep your things worry-free. So far billing has been accurate and on-time and the service is excellent. One issue: an earlier opening time on the weekends would be nice, since I like to start road trips before 9:30.

I never write reviews. This is going to be a negative one. I'm an active duty Marine based at nearby Miramar, deploying soon. I arrived at 11am on a Sunday in order to reserve a storage unit, and was helped by Pat. She set up the rental well, but neglected to clearly state the ONLY gate hours in which you can access the unit. So when I arrived 5 hours later with an entire apartment's worth of stuff in a rented uhaul, the gate was closed and unable to be accessed. I then called the Public Storage call center, where 2 different customer service reps told me incorrect information on the gate accessibility and even tried providing me a wrong access code just to get me off the phone.They then proceeded to read a script on how they are unable to help. Only useful info I was able to get was the district managers contact number. Basically wasted an hour on the phone with them. I then came in the next day (Monday), and unpacked my things without trouble. After describing my difficulties to the office, they advised I call Brian, the district manager, for my complaints. We had already left him a message Sunday night (he didn't call back) but I called again on Wednesday to reach out. He answers the phone. He proceeds to tell me I should intrinsically know the gate hours since they are posted in sign form on the gate, and that they are also emailed in one of SIX emails sent that day. According to Brian, that alleviates his employees from having to tell people when they can access their stuff, since it's posted elsewhere. I was hoping to get some sort of compensation for having to pay for an extra uhaul day, and having to miss a morning of work on base to deal with this, but he repeatedly said that my situation was not a fault of Public Storage. His words were "since the information was posted on the gate and also emailed to you, Public Storage isn't going to issue any credit for your inconvenience." Brian repeated this verbatim multiple times, and after I explained how his employee didn't tell me, his call center failed, and how it's a bit excessive to dig through 6 emails to find the most important piece of info for the whole rental, he repeated it once more and insisted that he's not going to continue to "talk in circles with you about this". People , him and his company are not interested in helping you past the point of rental. Heaven forbid if you are military and are unable to be flexible. I cannot stress this enough. If things go wrong, Brian Berg is the type of manager to blame you or others. Do not reward places like this with your business.

The manager Pat was so friendly and helpful. It was so easy to get our storage unit for our business needs. Thanks Pat!

Awesome place to store your items. I needed a cart and jazmin didnt only got out of her way to unlock it for me but she even went and took it right to my car thank you . Will recommend to friends and asked them to ask for her had an awesome experience renting and storing here.

Great customer service Xavier and fast

Very pleasant and proficient Xavier rendered

Awesome place to store my stuff and jazmin has amazing outstanding service skills

My experience renting the storage was great. Everyone was helpful. However it appears they were more focused on explaining paying rent then they were at explaining what to do when you leave. I was just told that I had to pay an entire month although I was cleared out on the 8th. It was one of the fine print on the contract that was not gone over. The only thing mentioned was to come to the office and ensure it was cleaned out and that the lock was off. They then were going to vacate my unit and be able to resell it even though I just paid the month. Total corporate greed. Additionally they only had two carts so on many occasions I had to walk my stuff up one box at a time.

Chris was very professional! Help me with all I needed ! Highly recommended !!! Thanks Chris

Great customer service from the manager Pat, who is always very helpful.

Chris and pat let us use the carts, great service!!!!

Convenience and courtesy--a great combination. Thanks, Pat

Very helpful staff and clean facility.

Chris Jones was just amazing. The guy knowa his stuff. He was extremely helpful and very pleasant ro be around. Two thumbs up.!!!

Great location. Very friendly staff. Highly recommended.

Great customer service!!

Had a great experience here! No hassles no problem, Chris was very friendly and helpful!

Pat is a big help!

Pat was extremely helpful. Wrote my original review couple months ago and i am still extremely happy with the service. As I moved out of my unit today Brandon and Pat helped make the process go very smooth.

Pat is very rude, I ended up having to relocate to another company because if I didn’t, I’d be in jail

Great facility. Pat was very informative and helpful. Would definitely recommend this location to others. Thank you!

Great service; my self being in the military over the years I have had all types of experiences with storage facilities, and this one is at the top of my favorites list. Everything was quick and easy and all of my questions where answered on the spot.

Great trustworthy place

Lexi was awesome! Great customer service and very friendly.

I've used this location multiple times over the past 27 years for personal and business storage. Always clean, secure and well-managed. The present manager, Pat, is a jewel and will be your Storage Den Mother and a sympathetic ear for whatever afflicts you. And your stuff!

I was just looking around for a second storage closer to my work and branden was so helpful with giving me all the info. We checked out numerous units and at the end of it all he even offered me a water bottle. Left with a smile.

My husband and I came in to look at a unit we didnt need it today but Brandon said we would make a reservation and hold the price with you and he was verry helpful. Will be comming back!

If you need storage this is the place to go, really convenient location right off the freeway. Property is well-maintained.

Awesome service thanks for all the easy move in advice can't wait to do business again!! Will always rent from public storage! Thanks again Brian and Pat!

What are the start prices??

Front desk lady is very nice!

Great location and great staff! Anjanette was very helpful and very efficient! I highly recommend this location!

Public Storage had just what I needed and Pat was very friendly, efficient and professional.

Daviana is awesome and a very sweet girl. She is always helpful.

I have started public storage for many years the office Personnel are above average they've all is helping me in every situation I've had and notify me when there was a situation I needed to be alerted to I recommend them to anybody looking for storage facility every part of it is top of the line

I visited this site and was helped by Audrey. She is so full of energy and kind and was so very helpful. She answered all my questions with a smile. She really left such a great impression on me that I just had to write a review, which I never do. I love this location and the customer service. Thanks Audrey!

Went there today & Daviana, the girl working there today was very nice & helpful!!!! Very happy with this place!

It's open late for convenience and can't beat the $1 deal.

Public Storage is the best. Employees here know the meaning of customer service. You are always received with a smile.

Karla was very helpful and awesome at answering my questions. Will rent here always

Pat made my move in super easy, she is very friendly. I would recommend renting here. Thanks Pat!

The staff at this public storage faciluty are dependable. They ioen and close when say and akways return my moms calla. I was removing items tiday and a different manager was asking hiw i was treated. I think her name was ginger or something like that. Very bubbly and informative. I waa glad to assist. Again my mother is old and deals with someone else and is happy. U would recommend.

Great service! And super fast!! Ask for Karla Munoz shes the best!👍

I'd like to give a special recognition to associate Karla for her amazing service, prompt proficiency, and knowledge on product. I look forward to storing with this company in the future and would recommend it to anyone who asks.

Karla, was very professional, courteous and responsive

Really liked this storage because of the great customer service and great staff. Especially Alexa who was very helpful and patient with me.

We rented a unit from property manager, Pat, who was extremely knowledgeable, professional yet customer friendly. The entire process was quick, economically painless along with being conveniently located with great hours of operation. Thank you Pat for making a tedious chore much more pleasant in such a fast manner.

The service is always good. Always receive service with a smile. The building is clean. And very professional. Fine selection of moving supolies.

The employees at the Public Storage on Raytheon Road in San Diego, California are either in need of retraining or should learn how to leave personal problems out of the workplace. I am in town for my wedding and decided to check up on the two storage units i rent at this location. My first visit was on Tuesday August 23rd. I showed up at the location at 5:25 p.m. to inquire about cutting the locks on my units, as the keys had been misplaced in the four years since I acquired the units. The office was closed (?) and a sign stated that the manager would be back at 5:30 p.m. so, I decided to wait. At 5:54 p.m., an employee arrived and unlocked the doors to assist the 3 customers who had been waiting along with me. Although I was slightly irritated, the gentleman was helpful. He informed me that the manager was the person who performed the lock cutting at no charge, but that the manager wouldn't be there until the next day. He took my name, number, and unit numbers and told me that the manager would contact me the next day. He told me that an alternative to get it done the same day would be to hire a locksmith. I opted to have the manager contact me as I wasn't in a huge hurry and would prefer to speak to him, should I have any questions or concerns about my units. The next day (August 24th), I hadn't heard from the manager so, I stopped by again between 12 p.m. and 12:30 p.m. The middle aged employee in the office informed me that she had received the note from the previous employee that I needed the locks cut. She told me that I hadn't been contacted because the manager hadn't come in and wouldn't be in until Friday, when I am set to fly back home. I reiterated to her that I was told the manager would be in, today, and that's why I came back, instead of hiring the locksmith the previous day and she proceeded to tell me that the manager has "many responsibilities and cutting locks is not one of them. He will cut the locks at his own convenience." I'm not sure what issues she's dealing with and I hope things get better for her, but her attitude was completely unnecessary. If I had been given the correct information at the beginning, i wouldn't had to have come and interrupt her busy day in the empty office. The office being closed during business hours, managers not showing up, and a lack of customer service skills is not good business. I'm sure Public Storage makes plenty of money, I just believe that apt employees would make more money for the company. This is a completely different experience from the one I had upon move-in, but that's kind of the way it goes, right? Update: After some calling around, I was contacted by the District Manager, Brian. He is amazing!! He came down and met me at the storage property, the same day, and helped me get into both of my units. Brian reminded me why i've been happy to be renting from Public Storage the last 4 years. ❤❤

I had an awesome experience with Alexa . She showed me kindness and concern one day during a heat wave. I was working hard on getting my storage unit in order when Alexa came by and said " Miss Ann, it is really hot up here. Are you drinking water?! Please come down to the office and cool off, have some cold- water and rest awhile" ! I felt cared about. Like I matter. My life has been so complicated, it's comforting to hear that Alexa cares!!! The staff at Public Storage shows me how amazing they can be!!! Thanks!!!