Public Storage Self-Storage Units at 7427 Roseville Road, Sacramento, CA

Alycia was super helpful. Thanks for your help.

Alycia is great and got my rent reduced

Alycia was a great help today when we had to change units. She told us all about the app and was very friendly.

Marcus and olivia are amazing and so helpful!!

Marcus was the best

They raised my rent by 72% only four months after moving in. You can probably expect the same. After posting this review, Public Storage has responded by postponing my rent increase by 3 months. I'm adding a star.

Amazing staff! Clean facility! Super convenient app to gain access to the facility. Alycia and Ethan were so so so helpful and patient and made my experience at this facility amazing!!! Highly recommend this location.

King great service as always. Greatly recommended. If not you are mistaken.

Outstanding service by King. it’s been a stressful week for me trying to figure out my move. This made things a lot easier and a lot less stressful. I’m grateful for you bro.

King was super helpful with my moving out process. His customer service made the day go even smoother & for that i am so appreciative! Thank you so much :)

Amazing staff. Alicia and King provide stellar customer service. They always give 110% effort. I have been at this complex since it open. Always clean, air conditioned, secured and close to my home. I highly recommend this Public Storage to anyone that is looking for a friendly secure place to store their valuables.

Went in to rent a unit and with Alycia and Aaron helping me, it was there most awesome experience, quick n easy. The prices were awesome but the customer service was even better. Thank you

While leaving the property I realized that keys were left in the storage unit that I had no access to. I rushed into the office and explained the elevator will not operate and Alicia said that's because it's after closing time. Instead of acting like a Karen I explained I was leaving on vacation and needed to get into my storage for 10 seconds. It was after hours and she was off the clock and leaving but still stayed to help me get my keys and avoid a vacation disaster. It's rare for employees to help when they don't have to. Five stars for Alicia.

King is the king. Extremely helpful.

Doing great job king thanks for the help. Nice facility

King did a great job assisting me and my family today !! 🤍

King did an absolutely great job helping my family and I out TODAY! Thank you again!❤️

King did an absolutely great job

King and Alycia are doing wonderful things here. Place is clean, friendly service and always available for help. Keep it up guys!!

King does a great job here. Helped me decrease my rent, very professional.

Alycia was great and helped us with our rental needs in a timely manner. Thanks

King is awesome!!! Professional, courteous, very customer oriented. Highly recommend him and Public Storage

King was great, clean and friendly service. Alpha Pack has your back!

This was my first time ever using a storage facility and it was an excellent first time experience! Sam was so friendly and helpful! She answered all my questions. I would highly recommend this location!! After a few years, finally cleared out my storage. Still a five star experience! Thank you King and Marcus, excellent customer service!

Ms Alycia is fantastic, really helped me complete a rental that I couldn't finish online. You are so generous with your knowledge.

Fast and easy. She really knew her job.

Very pleasant, and completely gelpful and efficient

The staff here is awesome and super helpful, particular shout out to your a rockstar thanks for the great help! Facility is clean and has everything you need as well. 10/5 would use again.

Quick and easy process. Thank you Alycia!

Jackylyn was very helpful in swapping out my unit to a bigger one.courteous, friendly, and very customer oriented. She even told me I left my glasses on the front. Thank you and I appreciated your help.

Alycia and king have been phenomenal, we loved how you helped us and got us the storage and the deal we were looking for. You are amazing and we loved doing business with you. Alycia is making good difference in your company.

Andrew was fantastic, helped us with everything we needed super quick, friendly and helpful. Thank you

Public Storage I go to the one on Roseville Road and antelope it's a good storage place it's just their prices are going up way too high and they need to extend their hours from 6:00 in the morning to 9:00 at night give people more time in which to do what they need to do

Came in last minute to get a storage unit, Marcus took us straight to the unit we wanted, he set us up quick and made it easy! Thank you Marcus for your help!

My experience has been lovely The customer service layer is amazing. Very Accommodating and respectful ground keepers.. I recommend this With all 5 stars. Well kept professional place of business and safe for your belongings to be.

Alycia was amazing. Great customer services

i really love this storge place customer service is great they make you is taken care of

VERY CLEAN AND SECURE.THE LADY THAT TOOK MY INFORMATION WAS VERY KIND AND HELPFUL.I WOULD RECOMMEND THIS PLACE TO OTHERS.

Customer Service is Excellent! Shout out to to Alycia!! Who go through with me with the property and paperworks and recommendations about transferring unit. I appreciate all the help and service!!! Thank you very much!

Alycia & Capri are so amazing and so awesome! Excellent customer service and I come and go with a smile Everytime!! Great place!!

Best storage facility I've ever used. Entire staff is friendly. Today a new employee Caprica helped me and she was very helpful and friendly.

As long as I require the use of a storage unit, it will be with Public Storage @ the Roseville rd location. Alycia & Capri have gone above & beyond to be as accommodating, personable & professional as possible. There hasn’t been a need not met nor request not filled! I say this with all sincerity, I love this storage facility & the staff that run it! Thank you Public Storage Roseville Rd! Happy storing! ;)

Alycia was really nice. And she provided me with really satisfactory service.

Jackie was amazing saved us money and very helpful.

I had the BEST experience Ever! I made a reservation and it was the BEST price possible. For some reason it wasn't giving us the price stated on the reservation, so I called customer care, got transferred, and then told to call back the next day to speak with Tech support. I ended up going to the facility, and the reservation still stated "The Best Deal Everrrr" 😁 Funny though, the prices changed Several times throughout the prices, but I ended up with the BEST DEAL at the end! I prayed about it with my sister and family... I say, PRAISE GOD!!! IGot The Best Deal, even though it was a little time consuming and Worked the Patience in all of us involved. I thank you Casey! (I'm sorry if I've spelt your name incorrectly) You were Sooo Caring, polite, patient, kind, and invested in my case... I Thank God, and I thank Casey!!! What A Blessing! I Love her Long natural eye lashes, her green strip of hair, and your personality! God Bless You and your family in abundance, Always! GIVE HER A RAISE! 💯 She had to go "offline", do a lien, or something to that... but again, time consuming! The Lord was working, and building our character's all in one! 🙏✝️😇☝️💝🕊🤩

Marcus was the best representative to assist me. He made sure picking the unit was easily and fitting for me. He is super friendly and helpful. He made my moving experience really easy and fast!

Marcus was real fast in getting me a storage unit and got me what I needed

I would highly recommend this place met some wonderful people.. I love Dominique she was very sweet & helpful & the young man that works there as well they were very nice.but some of there employees need a attitude check totally not OK …I’ve had wonderful customer service experience up until my move out day. I went into the office employee Ray was extremely rude talked on the phone the whole time gave me attitude so i asked was Dominique available she then replied with a nasty attitude saying no why ?? I was totally stunned I just told her have a good day.

I have had a storage unit here for several years and have been continually pleased with the service. I live out-of-state and have had some issues with lock replacements, management has always worked with me to fix whatever comes up. Just recently I had a personal call from the property manager to inform me my autopay hadn't gone through. It was so nice to get a call like that versus how some companies handle their financing. I was able to fix the payment problem quickly!

Joseph is an outstanding employee! Very professional and helpful great customer service!

Joseph is always so incredibly pleasant and helpful. It’s so nice how much pride he takes in his work. Always a pleasure to visit with him when come to Public Storage.

This place is awesome I've had a unit there for several years paying an arm and a leg and JOSEPH told me if I moved units in the same building I'd pay half of what I pay now thank you for hooking me up !

I unfortunately have had to deal with having a storage unit for far too long. But in the YEARS I have dealt with Public Storage I’ve never been treated with such respect and courtesy as I have with Dominique and Joseph at this location. They are on point with walking the grounds, keeping the location clean and keeping an eye out for anyone who shouldn’t be there. I have had a few hard months financially due to family illness and no matter what they have handled me with kindness. Dominique is beyond professional and kind. She has answered any/all questions I’ve had and she has called me to keep me updated with the status of my unit. I am not foreign to calls about past due bills recently but she was the first person to seem to truly care. To be treated like my things are as important to her as they are to me makes a world of difference. I’m very happy to see such professional people handling this location now! Great hiring job Public Storage!!!

Joseph keeps this facility very clean and well maintained. He is a phenomenal resource offering creative suggestions for my storage requirements that were cost effective. He is very focused on customer commitment.

Joseph very good customer service and pet friendly

Joseph handled my stirage needs in a prompt professional matter coupled with a friendly demeanor. I would highly recommend Public Storage especially when you have employees like Joseph P.S. Their office was REALLY CLEAN

JOSEPH WAS A MOVE OUT HERO!!! The wife and I needed to relocate. We figured storing our stuff would be good til we got to our new place. I generally HATE moving but Jo got us the right size storage space that was a great price and I got to witness his customer service even when dealing with the shenanigans of disorderly loiterers. The place is clean. I see him patroling and sweeping the area. I feel confident my stuff is safe. GIVE THIS MAN A RAISE!

Yvette gave excellent customer ,happy to be storing here at this facility !!!

We arrived to our appointment and the attended event was so helpful she got us into our store space and very quick amount of time very pleasant lady and I definitely enjoyed her as a employee here at public storage.

Really nice storage unit's real secure

Tami was very polite in providing the information I needed. Great service

Great service

Tami provided me with an efficient and informative service. This location is one of the best in the area in my opinion.. it is clean,, well managed, and bug free. Very pleased with the experience as a whole. Definitely recommend this location.

Amazing! The Manager is very very nice her name is Anne and she took great care of us. She not only Gave us a great deal on our rental she came to check on us while she made her rounds sweeping and cleaning as she went. The facility is very clean and Anne is the greatest please give a call and you'll see there's no other storage facility you should go to accept hers. 4900 roseville road and watt ave. In North highlands ask for her! You will be glad you did...

Tami and Sarah were very helpful. Thank you

Tami gutierrez was So very kind and professional and I’m so very thankful for the information that was given to me.

Tami was extremely helpful. Informative and kind.

Tami has been really helpful in doing my account management. I give five star rating.

Serena and Alicia are both awesome. Would recommend for anyone in need of storage!!!

This was the first time using Public Storage for me. I had a lot of questions. Kiera showed me the units and answered all my questions, more than once! She was very patient and knowledgeable. Thank you, Kiera, for such great customer service! Thank you Sarah for helping me with the Public Storage app! I really appreciate it.

Alycia helped my significant other and I throughout the entire process on move in day. It has been a remarkable stepping stone for us! #F&SReviews

This was my first time using Public Storage and naturally as someone who’s never rented a storage unit, I was pretty nervous about the process. However, most of that worry was casted aside after Kiera helped me out with all of my questions and concerns. She’s extremely helpful, thorough, and patient! They’ve also helped me with issues pertaining to other Public Storage properties that I was previously storing things at. She’s gone above and beyond my expectations. Thank you Kiera, you’re great and I’ll definitely store things at your location again when the need arises!

Great place! Keira was a big help! Thank you!

Kiera helped me walk thru downloading app process for making a payment online. She was so helpful and courteous. I appreciate her kindness and am thankful she was working today.

Kristin has excellent customer service. She is helpful and knowledgeable

Your office closes at 5:00, does that mean I can’t access my storage unit once your office closes? What’s the latest I can go into my unit? Thanks

Kristen, Michelle, and Marcus were very helpful with helping me pay my bill!

Hands down the best experience I have ever had. I had never rented before but Kiersten reassured me that public storage would meet me needs. She showed me the Units took her time to explaining things. Am very picky about how am treated and she went above what she was suppose to do. Thank you Kiersten for such a great experience and reassuring me that public storage was the right place for me.

Sam is a wonderful person to deal with, she does so much for the facility, awesome

Sam helped me out so much and can’t thank her enough. Great employee!

Sam at the Roseville Road property is amazing! She and the whole team were so unbelievably helpful! Highly recommend!!!!

Sam has been so helpful. With all she did for me. Very personable. Thank you.

Sam was awesome!

I have so much to say about this storage place but I'll keep it short the employees are unprofessional and rude the only good thing about public storage is the cold climate controlled area however they prey on people to put a lien on their storage so they can access their acids and sell them 4 their personal gain and if you don't believe me you can Google public storage and read all the similar reviews that people that posted if I were to tell anyone anything before renting here I would say do not do it look at places like U-Haul storage or some other that are corporate-owned rather than franchise so this issue won't be a possibility

Kiersten was awesome helping us and we looked all over town for the size storage we needed and thank goodness they have it. Made our day

I would like to share my experience with this Public storage location on Roseville. Amazing customer service agents Sam and Kierstyn were very welcoming and friendly, received a detailed explanation of my rent space and accommodation. I am very satisfied with them. Please visit this location for your storage needs.

The customer service went downhill with the new manager at this location. I’ve been there for years and have always been treated like family before. Now they are rude and unhelpful and they portray themselves like they are better than their customers.

Ali was great she helped me with all my issues. Fast friendly and very supportive

Very clean storage. Well maintained. Fair prices and very helpful and friendly staff! Thank you!

Cinnamon was not only able to move mountains for me today, she also craved the path for my family! This woman is amazing, so glad she was there to help me today, but this girl needs to be in management! Answering phones, dealing with high flow customers, and showing me the unit. Rockstar does not sum it up! #TeamCinnamon #BranchManagerCinnamon.

The most amazing customer service. Cinnamon is amazing and connects with everybody I've seen its just great. Best experience I've had while useing storages

I've had a storage unit for almost 3yrs at this location. Manager is pleasant and helpful if you have questions. Be careful because rent on units are raised for no reason by corporate. I guess because they can, so they will. Overall, good experience.

Came in to get a unit. No issues at all. Cinnamon and Richard were very helpful and pleasant to talk to. Was nice that Sarah took care of my refund for my lock the next day without a problem as well.

Cinnamon and Richard are so friendly and extremely helpful. The numerous times I've needed help, Cinnamon has gone beyond what is asked of her to do in order to make sure my move in process was easy going.

I came to review and express appreciation for Cinnamon’s customer service skill but I seem to have been beaten too it. Great work

Cinnamon was awesome and made my renting experience fun and super easy! She was very helpful and her customer service was amazing!! Definitely would come back thanks to her! :)

Hello my name is Sam and I went to your location to see about prices to rent a storage for my mom and Cinnamon was very helpful and took great care of me and showed me around and was very nice and she knew her prices off the top of her head I own my business and try to offer a job but she said no because she was really happy there and is very loyal to the company which I can respect you guys need to hire more people like her

It should be called cinnamons storage cus she acts like this is her neighborhood lol ! Love her !

I’m in the military and I had to move to Sacramento and I need a storage and when I call the girl on the other end I believe was cinnamon she was helpful and and very on point with prices she knows her stuff I would recommend this place to my other co workers

I would like to thank Cinnamon for all she has done. She was very helpful goes out of her way to give me a good experience. Thank you

Cinnamon did an awesome job and assisting me with the questions that I had pertaining to my storage.

Had a wonderful experience here! Cinnamon helped me / worked with me and was just100percent the type of person you want representing this company!

Amazing experience i had when visiting this location. Cinnamon took very good care of me. Her smile was so bright she walked me right into a larger unit. Made my day. Especially in times like this. Thank you Cinnamon for brightening my day.

cinnamon was the best. she even helped me rent a space from another location due to me getting very ill. she made sure i was takin care of 100 percent of the way. not for just me but for my daughter as well. i give big thanks to her and her expertise in customer service. very well appreciated. she was a very big blessing. please hire more employees like her. Rosemary smith

Cinnamon and Jonathan are terrific. Had to use storage after my place sold and problems with place to stay. They were so helpful and Jonathan even got me water for my plants. Above and beyond good customer service!🌸

Cinnamon was helpful she has amazing costumer service. She continuesly offered me boxes to make my move more easier. She is so polite an knows how make someone smile. I hope I see her again.

Cinnamon was so good and she provided great customer service to us today. she went above and beyond to keep us satisfied and happy with the services she provided to me today. I really appreciate her service and recommend this location for business.

I was looking for an ideal storage for while and visited several places. I just visited this location today and Cinnamon helped me to find my ideal place to store my belongings. Cinnamon is very friendly and extremely professional. I wish I could give her more than five stars here. I highly recommend this storage for you all.

Great place to store your things and a very clean place. Cinnamon is always very nice and sure to make you smile great customer service.

Very quick and easy, great experience!

Ali she is pleasant and great worker.

Cinnamon was so helpful and great to work with! She went above and beyond to make sure I could secure the units I was looking for. Her dedication and congeniality definitely made moving that much less stressful! Thank you Cinnamon!!

Customer service was excellent. There buildings and storage was very clean and I left totally satisfied. A++

Cinnamon was beyond awesome and took care of everything. She made it a simple and easy process! When I came in today, I was helped by another girl sitting at the desk. I asked if there was ANY equipment available to help me move my car load of stuff up to the 3rd floor and she sat there and replied no. I asked if there was even a hand truck. Nope! But....low and behold....Cinnamon heard this and came out of the hallway with the flat bed mover! She totally saved the day for me, lol! I told my 8 year old who was with me that Cinnamon and her co worker were the perfect example of what a decent employee and what a GREAT employee look like! Your company is truly lucky to have an employee like Cinnamon!

Had nothing but great Help from Both Johnathan (Jon) and Cinnamon! when we couldn't get the Elevator to work getting us to our floor Cinnamon came down to get to our and Storage Unit. they even made sure that we had close to the Elevator Due to my Military Injuries Great Job To you Both. Rick & Rosemary wish we could give you both 10 STARS EACH

Sam was great! Fast and efficient service. Very friendly. Thank you for making things easy for us to select and retain a rental space for our business.

Cinnamon and new trainee Jon was great! They got me a great deal on storage, was very helpful, informative and overall provided a great service than I expected! I had a long day of packing and moving, they knew I was tired and even gave me water! Thank you!

Rented a storage unit, I told the person at the desk it only be about 6 weeks. They told me they would pro rate the last month. Just gave them notice that we would be vacating by July 15th. We still have to pay for the whole month. We you move in or out, you need to bring your own hand truck or dollie. They have 1 cart that you have to hunt for. If you ask them in the office about. They won't even look at the security monitor to tell you what building it's in. The facility is great, but customer service SUCKS!!!

Thanks to Cinnamon she really is they Best employer that has help me today.

Cinnamon. She was extraordinary. Words can’t describe the excellent display of the best customer service practices. She went far and beyond her job responsibilities to be sure all my customer needs and concerns were taken cared.

Cinnamon is always a help . Its more than a job to her . Glad shes back

Sam was so amazing and extremely helpful! She deserves a raise!!

Came to personal storage today to get a locker. Was greeted with excellent customer service and an inviting smile by Sam. She took care of all of our storage related needs answering any all questions and concerns. She knows her stuff. We were in and out quickly yet informed with the perfect place to keep our extra stuff.

Thank you for being open during these trying times. Shout out to Cinnamon for being a great helper.

I went to look for boxes and Cinnamon was very helpful and I will return ,after learning the special deals offered

Great customer service! Thank you Sam 🙏🏽

SOLUTIONS!! Thank you Cinnamon, you came up with a solution to our problem BEFORE it became a problem. The storage was due to increase and we would have never known. We agreed to pay for our sisters storage until she got back on her feet. We are on a budget, having a large family and recently taking on my sisters things for a few months. The rent is already to much and it was due to go up 20 whole dollars. Cinnamon helped us move the storage to a smaller one saving us $50. She also took the time to create a way for us to stay on the same floor so it didnt take all day to shift. I was not at all prepared to do this simce my 4 year old was with me but cinnamon gave her paper amd color markers to keep her busy. Side note: property is always clean and staff is always friendly.

Amazing customer service , with a very welcoming environment.

Great service! Very thorough in all her explanations of how things work. Very personable staff. Love this place!

Great experience!

Sam Was Wonderful. And very polite.

I had a great experience, very professional and helpful! As soon as I walked in Sam walked up and greeted me and help me find the space I need for my move. She was very genuine and nice. I would highly recommend this storage place and Sam is very helpful.

Kylie was very helpful and made the experience great and easy

Kylie and Celine where great! They where very helpful in finding a unit.

Cinnamon is wonderful and she definitely made us make our choice of using Public Storage on Roseville Road. We had options to rent much closer to our House but She was amazing and explained everything so well. The place is also maintained very well, clean and organized. She knows how to take care of things.

Staff are always friendly. The elevators are inconvenient.

Celine was amazing and got us in and out very quick

Cinnamon is an awesome, amazing person. She makes me feel so comfortable about using the Public Storage Center. Thank you so much, Cinnamon.

Perfect you where more than helpfull much thanks cinnamon

This storage facility is top notch and there's a lady there named cinnamon the absolute in customer service she needs to be commended on the service and help that she provides kudos to her

Cinnamon and Kyleen are Amazinggg!! :) It was very effortless and and affordable! I love nice peoplee!! We need more of them the world! Thank youuuu!!

This place is awesome and friendly! AND CINNAMON IS THE BEST!!😊

Came in to the facility to check out the property as I may be moving to the area. Sam and Yvonne helped me out and gave me all information I needed. I was unable to rent today but will definitely follow up. Great customer service and friendly attitudes.

Very professional and helpful having employees like these you'll definitely have returning customers

I just rented a storage space from Cinnamon and I feel like I met my long lost sister! She knew just what I needed and took the time with me to sort through all of my confusion associated with this move. I was overwhelmed when I tried to explain to Cinnamon what I needed and she was easily able to sort out my troubles where, I felt so taken care of, Really! Cinnamon is a perfect mixture of professional & knowledgeable together with her way that she is able to connect personally as well. Thank you Cinnamon, well done!

Sam was very friendly and energetic and made my time very convenient and timely. The units were very clean and very tidy and the prices were very reasonable compared to all the other places near by

Sam was very helpful and easy to speak with. The rental process was very simple and efficient.

I just want to express my great experience about this public storage and cinnamon ,she’s very helpful friendly fun professional excellent customer service .i would honestly refer it to all my friends thanks canela.

Sam was wonderful, awesome help and customer service definitely recommend going in and seeing her if u need some storage.

Cinnamon is FANTASTIC. If you need anything she is the best person to meet about your storage needs.

I made an online reservation for a unit I wanted. Within minutes of me making it, I had received a welcome phone call from cinnamon conforming my reservation and letting me know that she looked forward to meeting me. Upon my arrival, Cinnamon was professional, very transparent about the entire process and answered all of my questions.

Great storage, decided to conme here for the $1 first month deal. Only gripe is that the storage isn't open past 6 which makes it hard if going after work. Cinnamon was great help quickly got my storage unit.

Cinnamon was extremely knowledgeable and super friendly!! Thank you for being open on Christmas Eve so greatful for suck an easy experience!!

Ame in to get a unit and Cinnimon was one of the nicest people i have worked with at public storage.Thank you for helping get into a unit today!! Kevin K

Cinnamon is the best. Shes professional, fun, approachable, very welcoming and smooth customer service. The storage units are super clean compared to all other storage I've seen. I trust and have full confidence that my stuff will be safe and clean here.

Cinnamon for being one person deap on a weekend was so helpful in accommodating with our storage needs. She was extremely polite with excellent service.

Cinnamon helped us with everything. Even a few minutes after they closed so we can get the last few things.

Great customer service. Super High Five to Cinnamon 🖐 Great storage prices and pleany of space

The staff is super friendly and super helpful. I really enjoyed my visit here.

Cinnamon made us feel like family. From the time we walked in the door she was very attentive to our needs and also very informative. Definitely will come back as a future customer!

My father & I were looking for a unit to rent & store our furniture while we moved to our new home. We came across this certain Public Storage & we were helped my Ms Cinnamon. She was very kind & very helpful, she made my father & I feel comfortable while she explained & showed us around the storage facility. This wonderful young lady deserves a raise a promotion & a lot more things keep her around. I would definitely recommend this Public Storage. ASK FOR CINNAMON❣️

That cinnamon is awesome and helped a lot. Storage is clean and price is good. Would absolutely recommend this storage!!

As far as the place it’s clean quiet and I haven’t had any issues . As for employees Yvonne reffered me to roseville rds location and Coco was very helpful and professional , unfortunately Kayla was very irritable and you could tell annoyed because she couldn’t go home and I lost track of time it was aprox 6:15-6:20 I went to get another box from my car because she asked me to hurry up so she could go home and I got locked out of the building I asked her if she could let me back in to atleast lock my unit and she she falsely told me she would put my lock on my storage for me because due to it being after hours she couldn’t allow anyone back there besides herself , then come to find out the next afternoon my storage was still half way opened with no lock , very upsetting and irritating , thank god nothing was missing. Coco apologized and told me she would advise a manager of the situation and gave me a run down of all the rules like Kayla should have done in the first place . Other than that issue the place is a great place. .

Coco was awesome and extremely helpful. She got us everything we needed efficiently and as quickly as humanly possible. Will deal with them again.

I came and got great customer service from Coco . She was delightful and helpful I reserved a unit. Came in last will and the staff was helpful then which enable me to make the second trip back.

Coco was amazing

Great, quick service. Clean facility. Staff were friendly and kept my toddler entertained while we were completing paperwork.

Not enough security cameras...especially in the inside climate controled area....because i just got all my stuff stolen....this company is suppose keep ower things safe...there no security.... I recommend do not use any Publc Storage.... It a place where theifs can come and steal your stuff....Bad JuJu here

Coco and Kylie were extra friendly and helpful when I came in yesterday

Cinnamon and Adam were the best . i just walked in for pricing and the service was so good i decided to rent the space .

Fantastic service from Kayla and Sam. Great prices and services. :)

Kayla was awesome very friendly and knowledgeable 😊😊

Had a very good experience with Kayla. It was very short notice she was very helpful and friendly and I am happy I chose Public Storage. Thank You Kayla!!

I've rented a unit in August 2019, and have basically nothing but good things to say about this storage facility and especially the staff. The only small reason why I was thinking about going to a different storage, was because they close at 6 during the weekdays which is pretty early, but there was one reason and the only reason why I decided to stay here, was and is Cinnamon. Cinnamon is the property manager of this facility, and she has been nothing but great to me. She would always greet you with a smile, make sure you have no questions unanswered, and makes sure that you're alright with everything else, and if something's not right, she would always be willing to do whatever she can to help out. No business or any workers in the business ever treated me the way she treats not only me but every single person she encounters. This is my first review I've ever written, and I understand I was going on and on about Cinnamon, it's just that I would 100% recommend anyone and everyone to rent a unit out, even if you dont need one, all just to experience what ive experienced.

If you store your items here, just know that Cinnamon is ALWAYS looking out for you and your belongings! She alerted me to an odd occurrence that happened with my storage unit as soon as she recognized it. Very thoughtful, super friendly, and professional as they come. She made sure I was informed about the entire situation and answered all of my questions as well as addressed my concerns. I’ve stored at multiple property’s where managers overlook individuals but Cinnamon is not that at all. I will be keeping any storage items here because of her! If that wasn’t enough, if you are getting close to missing payments, she also gives you a courtesy call just so you don’t have to pay late fees. The absolute best! Thank you so much Cinnamon!

I’d really like to thank Cinnamon for the over the top and astounding service. Every time my husband and I come in we are greeted and made feel like familiars (which we kind of are). She is extremely knowledgeable, confident, friendly, and intuitive in her position which is comforting. We drive all the way from south Sacramento as well which speaks volumes. I would highly recommend storing at this clean and secure location! 👍🏾👍🏾👍🏾👍🏾

Called in and talked to Samantha Avila! Best customer service ive ever had! She was able to answer all my questions amd made it super easy to understand! Ill be looking forward to storing with you guys! Way to go public storage!

James was wonderful! He definitely let me know all details and was very honest. He did a great job and that is why I got my storage!

Excellent place to store your stuff, Coco and Cinnamon have amazing customer service and will get you a great deal!!

Cinnamon was the most amazing employee. She made it all so easy to understand!

Friendly staff! Absolutely wonderful. Had great help from coco and cinnamon! Thank you guys! One of the best public storage

They were very nice. Coco and cinnamon greeted me with smiles and brightened my day.

Coco and cinnamon gave me great customer service made me feel right at home as soon as I I enter the store and should be rewarded for there outstanding work ethic

The 1 dollar first month was not honored. I've paid over six hundred dollars for less than two months on a 10 by 20 unit. I moved in on the 11th last month. (September). Don't go here, unless you like getting ripped off

Amber and Coco were both extremely helpful and friendly. They answered all my questions and were very personable. The units are in great shape and exceptionally well kept. I recommend it to anyone looking for a place to store their things.

Amber was so helpful in helping me twice with the push cart and checking to see if I needed supplies.

Great place for storage. Friendly professional professional people

Coco and Gino are great to work with! I look forward to coming to yalls location just to store. 10/10 on customer service

Very very sweet people. Very helpful. Attention to detail. Cinnamon, Yvonne. Sweet women

Had an issue with my locked unit having no lock on it. Cinnamon, the manager there, walked me out to my unit to see if I thought there was anything missing. She wouldn't take my payment until I was satisfied nothing was missing. It might be mandated per their policy, but I did appreciate it.

Highly Recommended! This is the place if you’re looking for Top of the Line Customer Service and a Safe & Clean place for storage of your possessions. Ms. Cinnamon is extremely helpful, honest, trustworthy and knowledgeable! We rented here for several years without any type of problem. Now that we’re moving on, she’s made our exit an easy and smooth process. I too am a person that seldom takes time to write a review but when the service is so Great it would be unfair not to acknowledge it. Thank You Ms. Cinnamon, You are a Professional!

COCO was amazing!!!! Very friendly down to earth and made me feel comfortable leaving my belongings here. I would highly recommend this place and coco. Thank you

Great experience with my first time renting a unit. Staff was very friendly and helpful and cannot beat the price.

Great storage area with a very helpful staff. Cinnamon was the most helpful and cheerful person I've met and very knowledgeable of the premises and answered all of my questions

Cinnamon was awesome come see her when renting here she'll help you out

Nice location! Very clean, great customer service! Cinnamon is awesome!! It felt like I was family ❤

Cinnamon and Coco show the most courtesy to me. Thanks for your help.

The people at this office are the greatest I have met. We always talk and they always ask if I need anything. It's clean and safe. I'm glad to have brought my storage to this office.

Cameras not working! My unit got broken into. Alarms not functioning. No security. Rodents are dead on the floor.

Very good customer service. Clean space. Brian and Coco were very helpful and answered all my questions.

Ms. Cinnamon Bradley is extremely knowledgeable about the facility and the way storage space works. She definitely help me pick the right size unit. Very customer savvy, super friendly and very resourceful. I am very glad to had come across Ms. Bradley. Thank you kindly.

I pulled into this Public Storage, trying to store some dirt bikes and didnt want to spend too much money, the young lady Cinnamon helped me establish which unit I needed, to store my belongings. I was there maybe 30 minutes I think...

Im not gonna lie i just stopped in to pick up sone packaging tape, and the worker there Cinnamon attentively and expeditiously rung me up with no problem...almost got me to buy a storage unit which I dont even need.

Had a wonderful experience here at Public Storage with Cinnamon. Her customer service is above and beyond any other storage place I’ve been to. Every single one of my questions were answered and she showed me everything I needed to see. 💯💯💯💯💯💯💯💯💯

I pulled into this place, with no expectations of being helped. I was moving across country with my family(5) and my house couldnt fit all mybelongings. I was really skeptical as this was my first time ever using a storage facility. I googled all facilities in the area and this public storage had glowing reviews. I was greeted with the most friendly smile, I still do not believe her name was Cinnamon, it shouldve been Honey how sweet she was, but I pointed to the box truck outside telling her how much stuff I had , and she showed me exactly the Unit I needed and gave me details and prices on moving supplies...I tell ya she must be getting paid really well how she treated me and my family ....she even made my son smile and thats hard to do!!! PLEASE VISIT THIS PUBLIC STORAGE, YOU WONT REGRET IT...

Cinnamon needs a raise period. She is just the sweetest and SUPER SUPER helpful im highly satisfied with her customer service hands down! And the place is so clean and well kept job well done.

Wow! Amazing service !! I am leaving this review but i am also going to call and share my experience with Cinnamon with corporate. Cinnamon is a gem. Her patience and good heart goes way beyond the job. She always seems to be working just for me, even when there is an office full. My son is special needs and i just adopted him. He doesnt speak much. Im a little emotional. We rented about a week ago and he was all over the place, cinnamon assures me he cant break anything. Now i can focus on paperwork. Felt like i was buying a house. 2 days ago Cinnamon was walking thru the halls and my new son not only remembered cinnamon, but ran up and gave her a huge hug. What really had me emotional was cinnamon was just as excited and emotional about it as me. Rare and beautiful moment for us all. Thank you Cinnamon, you have a heart of gold and represent your company so well. I wish there was another way i could repay you for all you have given my family during this stressful time. Time, patience, love and respect all while making me feel we were your most important customer. #TEAMCINNAMON

Amber and Cinnamon were very professional and knowledgeable. Keep up the good work ladies!

Man. So happy to have come in here. Went to extra space storage but they were not very helpful. Cinnamon i think her name was and Amber were extremely helpful. I'll be looking to rent a unit here in the next few weeks and wasn't sure about size i needed or anything. But they answered everything and even went through the different locks and possible terms etc. Everything was super clean as well. Pretty sure I'll be back. Thanks for everything !

Cinnamon was extremely helpful and efficient.

Cinnamon is a true asset to Public Storage! She is professional and helpful. She listens and provides wonderful customer service. She is very helpful and truly cares about helping people.

Great staff!(Cinamon). Clean well organized facility, highly recommended!!! Cinnamon really cared for our needs and resolved our concerns efficiently. A real asset to your organization.

Natialie was amazing and helped me with everything I needed he customer service is amazing and made everything easy and fast

Cinnamon just assisted me with my storage unit rental. She was sweet kind and answer all my questions I highly recommend public storage great customer service

Canela is a very good person. Thanks for your help.

Cinnamon is great. She is helpful and works hard.

Today I was helped out by an AMAZING associate CINNAMON she was a fantastic help and actually took her time to. Show me and my boss around the facility as a tour.. Even gave us a flat bed time use to move items ASK for. CINNAMON SHE'S AMAZING

Cinnamon and Sara were very helpful when I lost my key. Cinnamon walked me through the process and got me all straightened out. Definitely a 5 star experience. I highly recommend this Public Storage location, the staff are fantastic. When I first rented, Alycia was extremely nice and very helpful!

Friendly and understanding

Cinnamon knows so much about the business and is a great help! Thank you!

Good place to store your extra stuff

Cinnamon and Adam were amazing every time I came in. The site was always clean and easily accessible. Only reason I’m leaving is my apartment complex offered onsite storage. I will always recommend this location to everyone I meet that is looking for storage.

Cinnamon was great at her job. Got us transferred quickly!!!

Sam was extremely helpful and knew what to do

Cinnamon was proffessional and communicated all procedures efficiently.

Cinnamon and Coco treated me very professional and helped me a lot. I went to another place and came right back. They had the best price and service.

I had an excellent experience today here with Cinnamon. She was extremely nice and knowledgeable. My experience with her was very pleasant and hope to see her here in the future!

When you arrive at property; I was greeted with a friendly face! The woman in the office was amazing and listened to me when explaining what I was looking for! I just missed a special but Cinnamon found me a unit that fit my needs and still gave me a amazing price! This facility was very clean to tour! Proud to say I am now a Tenant at Public Storage!

Amazing service! Bre is kickass makes things happen!

Cinnamon is a great person that helped me with everything I hadn't considered. Thanks for making sure I was 100% ready!

Very inconvenient for a storage facility to not have easy access to dollies.

They take good care of my things.

Clean and always quiet have not had a problem yet. The staff is ok ready to help when asked

Cinnamon and sierra were great. Extremely informative ,thorough and very persoable. Great front office and staff.

Good location and friendly staff.

I was greeted with a smile as I walked in and both Cinnamon and Sierra are very pleasant to work with and very knowledgeable. I had just finished going to a different storage facility and didn’t get the warm welcome as I did here. Because of Cinnamon and Sierra I decided right on the spot to get my storage space instead of waiting 2 wks. Why wait when you get service like this, and yes I will refer my friends. Thank you!!

Great customer service!!! We went to get a storage unit for the first time and were coming from out of town. Cinnamon helped us easily find a unit that was within our range. It was a nice, clean environment.

Cinimon provided exceptional service, pleasant, and very helpful with finding appropriate unit to suit our needs. Pricing is very good compared to other facilities is very good!!!

The minute I walked in the service was amazing I was greeted with friendly smiles and was shown a great unit thank you all so much for all your help

Cinnamon was amazing and very helpful

Had a great experience with Cinnamon. Got the online rate. Helped with our paperwork. Informed us of all our due dates, prices, ect. Was a great experience. Definitely come back for her alone. ;)

CINNAMON WAS AMAZING!!!!!!!! Drove up and she was cleaning the walk way. Walked in office smelled clean. Greeted us warmly and even had already called about our reservation. She walked us to our unit, was friendly with other customers on the property. Defiantly made our day and would come back just for her.

5 Stars + All the staff is very knowledgeable, professional & Makes every effort to meet the customer needs. Jenna had a great smile, a joyful personality and took the time to walk out to my storage unit, to answer all my questions. Off & on for over 10 years, when I've need a storage unit, I've received excellent service, No bugs, No thefts Overall Great service & good experience.

THIS LOCATION HAS HIGH TURN OVER OF STAFF, & THE MANAGER, CINNAMON, IS ONE OF THE RUDEST, UNAPPROACHABLE MANAGER I HAVE EVER DEALT WITH! SHE IS NOT A GOOD FIT FOR THIS PLACE. SHE IS NOT HELPFUL, INSTEAD, SHE MAKES YOU FEEL LIKE YOU'RE SUCH AN INCONVENIENCE! I HAVE BEEN A TENANT HERE FOR MANY YEARS, & NOT HAPPY WITH OFFICE STAFF, & THEIR LACK OF REAL CUSTOMER SERVICE! THE PROPERTY ITSELF IS VERY DIRTY, I HAVE NOT SEEN ANY KIND OF CLEANLINESS, FLOORS ARE FILTHY, STAIRWELLS ARE DISGUSTING, & SMELLS AWFUL. IF I COULD, I WOULD MOVE OUT, & TELL WHOEVER ASKS ME, TO TAKE THEIR BUSINESS ELSEWHERE, OR ANOTHER PUBLIC STORAGE LOCATION.

Adam was great help at selecting a storage unit for my need. He showed me around the property, very helpful, and would recommend coming here for your storage unit needs.

Cinnamon gave us great service and very knowledgeable..lot of help

We rented a storage shed today cinnamon does real good we're real happy moving in this weekend

Where do I begin? Storage is a hassle. Storage is is not private. Storage is not my garage. I did not want to deal with my parents storage. They have had it for years and have paid diligently. Well, their income is fixed and they do not remember the contents. I called to discuss my parents options since the rent was increased. The manager at the location was Magnificent! She understood my problem and found a solution, all within 2 days. She helped us BEFORE we arrived and I was able to hire the right people to help go through Moms stuff to eventually downsize. She saved my parents money by requesting a decrease in rent. She saved me time and money.She was extremely personable, my mother can’t stop talking about her. Apparently the unit has been here for many years, not exact of the time frame as it was never discussed. But I am sure this was the longest we visited at one time. Thank You Cinnamon for being there when we needed you most. The plan was to remove all items right then with no outside options. With Cinnamons help We have a 3-6 month time frame to find the best option moving forward with a nice discount to the rent! I’m sure Cinnamon will find the Perfect Solution.

I don’t usually write reviews because I’m lazy. However Cinnamon was FANTASTIC!!!!! I came in already knowing what I wanted and delivered fast! People started coming in and she worked so hard to help everyone in a timely manner. You can tell she’s a hard worker. She is so nice and energetic that it makes a stressful situation like moving easy! I didn’t even think about boxes for my TVs but she reminded me and if I didn’t my husbands babies might’ve gone unwrapped! All of this was so painless. Give the girl a raise!!! Thank you Cinnamon!!!! I appreciate you and look forward to seeing you when we move in!!!!

Cinnamon, Gino, and Juliya all helped us rent our storage space for our move. What a pleasure it was to meet and deal with them. Gino and Cinnamon explained the terms, showed us our space, and answered all our questions. Juliya helped the following week. I think maybe we even pestered them with our questions, but there was nothing but smiles and great customer service. We can highly recommend Public Storage.

Petra was the one to help us out today. This was my first ever storage unit and I could not be happier with my experience. She walked us all the way to our unit, made sure we were happy, and (since we got the unit at the end of the month) she pro-rated us for next month! I am beyond happy with this experience and will definitely recommend this place. Lowest prices around by far and best service I have seen!

My problem was I needed to store my newly painted 1976 Oldsmobile 98 for a month. My 8 foot wide, 19 foot long Oldsmobile. First place I went to couldn't accommodate either dimension, but along came Public Storage and Cinnamon the manager. Not only could she fit the car in, but she guided me into the stall like one of those guys that parks airplanes. She got my paperwork done in a heart beat, adding a 50% discount while assisting two other customers. I was impreessed by how she made the experience a blessing for me and my car. P.S. if management is reading this, I suggest a raise ;).

Cinnamon was perfext at her job. Thank you for your service.

Very good service at this storage facility and the staff were awesome especially Ms Cinnamon she was very helpful .

Cinnamon was absolutely amazing! She was very energetic and made us feel very welcomed. She keeps everything clean and very intact! She was very informative and made us feel like we really can trust Public Storage! I highly recommend this storage place!

Cinnamon and her new co- worker were so helpful and respectful it was a pleasure to rent with them

Cinnamon and Gino were 5 stars all the way!!!

Ben was FANTASTIC! He was very friendly and answered all of our questions. The unit was clean and easy to access. Thank you PS!

Cinnamon was great

Cinnamon was great!

Cinnamon is awesome and she even did the military walk with us. She has very well communication skills!

It started with Shanidra, she was Amazing. Her hands on personal customer service guided me to cinnamon and Kathy equally gave outstanding service. Wish I could give a 10 star.

Petra did awesome job today taking me through getting my first storage unit

Ben is nonsense I am a current customer who did not realize I was already in the unit that I needed great job and thank you

Cinnamon was a great help. Gave me a good special. I have a dolly to help and I would recommend anyone to come here. If she wasn't so friendly I would have left sooner but she explained everything and we had a few laughs.

Cinnamon had a super fun presence and enthusiasm. Made taking money out of my pocket not such a bad thing.

I love this place and the folks that run it!!! Danail..Cinomon and pedra...((are the best))!!!i was one of the evacuees from the camp fire...i was missed placed and needed a place to store my things...once i had gone thru motions of all the paper and signing on the dotted line...i was told i had a new home back up the mountain...i no longer needed the storage unit and they refunded almost all of my money....im so greatful for the help and caring of what i had gone thru...not to mention how clean and safe this location is I say with out any dough if you need a great place to keep your things safe and not have to worry...this is the spot!!

Cinnamon was the best service I ever encountered.

It cost way roo much especially since we were broke into twice in the first week. We had to spend $20 more for a new lock. And we had insurance too.

Awesome Rates

I have to edit my 4 star review from two years ago. I first opened my unit back in October 2016. Since then I added a second unit, and have never missed or been late on a payment. I don't know know if management has made changes since then, but this place has gone down hill big time. For starters, the front gate was broken for weeks, allowing anyone to come in. They raise their prices on rentals and insurances to ridiculous levels, and fail to properly notify changes in access hours. When I first moved in, we could access our units from 6AM to 9PM, however they changed it 6AM to or 6PM. I don't remember any notification. So when I'm unloading a 26 ft moving truck that we rented for the day and was stuffed and all the sudden at 5 (on a Saturday) my access is denied, I was a little confused. My unit on the 3rd floor was wide open, and practically had to beg the employees to open the elevator so I could at least shut the door. They rolled their eyes and had an attitude about it, very rude. We finally moved all of our stuff out, and are absolutely done with this facility once and for all.

Cinnamon was the most excellent person ever. She had an option when we were ready to leave. I wont be here for long but I will definitely recommend.

I have never used a storage company before and am very new to this. Julie helped answer all my questions and was very patient with me. The process was easier than I expected! Definitely would recommend!

Cinnamon was truly amazing. Very helpful with no pressure. I visited many facilities but her treatment of me and my situation was the final decision maker. Thank you for making me feel like a person Cinnamon.

I came here a couple weeks ago and Julia was very helpful and accommodating. She explained the rental process thouroughly and worked hard to make sure I was taken care of. She made the process way less stressul and made sure I was happy. Great staff!

The people are so nice and helpful here. Thanks Alycia for excellent service!

Petra made our move in fast and easy! Thanks!

That crazy Petra gave a great deal I highly recommend anyone

They have a clean location and lots of storagecunits. I just would likecto see longer gate hours as well as better prices. They are expensive. Over 300 a month for the largest unit.

Petra was at desk when I came in to rent a space. She was very helpful and went above and beyond my expectations.

Thanks to Julia my visits are always great. She was professional, knowledgeable and very friendly. I’m glad I chose this location, she made this experience a breeze!

Petra is awesome! Made our storage experience quick and easy! Clean property. Happy with this location. Would definitely recommend!! Thank you!!

late for appointment. Super fast. Got things done on time. Petra’s cool.

Petra has wonderful customer service she’s very patient and nice. She helped me through the whole process and she’s very fast :-) ! Thanks Petra for being wonderful 🙂

So I was welcomed by Petra she was beyond polite and extremely helpful the registration was fast I couldn't have found a better storage at the rate I was given I hope this is helpful just ask for petra and to top it off it's secured and very clean as well as spacious

Nice place

Amazing help, Petra and Alysia were very informative

Very helpful manager and process is easy- Thanks to Alycia

Awesome customer service from Petra

Great service! Alycia was very helpful & nice. Sorry Alycia, I was so busy moving . I moved 94 miles from Crockett & did not have any free time to let everyone know that I am so happy with your service! So here it is! Thank you!

Alycia is super friendly and knowledgeable. It was sincerely nice to meet her and do business with here. The facility is very clean and feels safe. Glad I chose this location!

Petra was very helpful and explained everything clearly. A real asset to the company!

The staff are so amazing here. A special thanks to Petra for her great personality and work skills. I came in feeling a bit overwhelmed and needed to do an upgrade. She was on top of it. She totally understood and fixed my worries. Very patient and caring for sure. I left with a smile and feeling like I mattered as a customer. Also the gentleman that showed me the new unit and assisted me with the cart. I am very satisfied with the customer service here. I wish I could remember his name. Thank you guys for being so amazing!

Good serves from Alycia went smooth and fast

My experience with alycia was amazing. She is very professional and quick. I would highly recommend this place to anyone.

Start writing Denver and her assistant were total rockstar‘s. Compensate them even more. Thank you I love it

One word for Alycia ..... Awesome .... no more needs to be said !!!!!!

Alicia was friendly, professional and patient. The rental process took about 45 min., but that was because I insisted on reading all of the documents. I was shown the unit before I rented. It was clean and in good shape. Look forward to renting here.