Public Storage Self-Storage Units at 6433 Verner Ave, Sacramento, CA

There is never anyone in the office to help you. I have spoke to a few others with units here that say the same! I left messages for at least 3 days before finally getting a call back as well. They also will quote you one price then when you go in they charge you at a higher rate much higher! I wouldn't recommend this location...

Russell is very helpful and knowledgeable. Highly recommend!

Ray is awesome, very professorial!

Ray has been nothing but kind sweet and positive. she helped us to get a outdoor storage at another location when one was not available where she was. and when we ran into a issue at the other facility she took the time and effort to helped us fix that situation still kind and sweet and positive at all times .she has one of the best customer service personalities I have ever seen anywhere .and I definitely would recommend that facility that she works at to anybody I come across that needs help with any storage unit 100%

I love my storage unit and the workers here are friendly and have great customer service! Especially since we got a new full time property manager! The place is always clean! She constantly staying busy whether it's making friendly call reminders to customers to pay their bill so they don't get a late fee or picking up trash, cleaning the garage doors or the bathroom. She's so friendly and has great customer service. She treats everyone with respect! Public storage has the best prices around!

Ravello is amazing, great property management!

I came to look at a storage unit I reserved online because it was a really good deal. When I looked at it, it was perfect but when I went to finalize everything I was told the reservation that I made was “technically” for a different one and the one I had looked at was a lot more expensive than it showed online. I was ready to leave but Viviana was able to sort things out for me and was hands down the best customer service I have ever had. She is the only reason I stayed to look at the other unit and was so so helpful. I ended up getting the second one so a big, big shoutout to her for going above and beyond.

Doors have been broken for years and they have no care to fix them.

Cornelia, she is amazing in customer service, every time I have a question or need help, she is helpful and answered all my questions or concerns.

My property manager, Ray, is amazing! She is always so kind and positive and has such good energy. She knows her job really well and I trust her to take good care of my space! Thank you

Asiah was amazing such a great costumers service I would definitely recommend her to my friends and family she went up and beyond helping us with our storage needs

Cornelia was awesome .thank you so much

Osaiha, is a breath of Fresh air , for this place,whenI arrive I can never find her because she is out on the property cleaning, or showing units, always so pleasant! And Happy,and Helpful!. An Asset to Public storage

On site manager she is amazing she is welcoming and she takes care of the property well takes care of her customers 🙂

Wow Rayell is awesome!! Very professional and property clean!!

I would leave a negative 5 star review if I could. This location illegally increased the agreed upon monthly rate by $100. We are pursuing legal action. I would definitely pass this location by if you are looking for a storage unit. The manager is very rude to the customers and homeless people camp in the back area overnight. Hope you have a good lock. Update: so the manager of this location cut the lock on our unit and rifled through our belongings according to the county worked that is involved. This is illegal activity and police are being called. I would suggest moving anything you have at this location as it is not safe.

Cornelia was very professional and personable. She convinced me to obtain the storage unit. You need more employees like her.

They need to change there hours the close way to early

The absolute worst most rude people work here till like the garbage cans of public storage

Ogm this girl Cornelia is soooo awesome so sweet..She went above and beyond and helped me with everything I needed for my storage unit very professional.I highly recommended her for your storage unit needs.

I love Thomas ❤️ he's super helpful and an all around genuine person....thank you for all your help!

I’ve been using this storage for years. The staff has always been professional and helpful. Liz and Bea recently went above and beyond with customer service with a recent issue with my storage unit. I highly recommend others to use this storage facility.

My experience today was excellent with customer service above and beyond. Thank you

absolutely easy and enjoyable experience. vaneesha is very knowledgeable, professional and has a wonderful personality. come in and see her. i’m going to rent another larger space here next just because of how helpful and easy she made the entire process!

WAY too overpriced AND the part of the door that grabs onto the pole so the door stays open is broken. Should probably fix that, people, come on.

Very clean. Lots of room to get stuff loaded or unloaded

Trying to get ahold of a real person on this sight is like impossible!!! I have tried calling multiple times in a day, left messages, no call backs. Trash is all over the property. Nicole is like non existent! Today as I was cleaning out my unit for the final time. I tried to call so they could close out my account. No answer, left message, still no call back. x2 As I was leaving a customer had just rented a unit and her code wasn't working. Nobody was in the office to help her. As I have been coming over the last month I have seen one 1 time was there a person in the office.

Needed a place to store my things after a cross country move. Dora was super knowledgeable and helped me get everything set up in advance of my stuff being delivered via PODS. Very happy with my experience.

Nicole is amazingly friendly and is extremely attentive. We had a great tour of the grounds and a quick overview of how to rent a unit. We had a small hiccup with another unit and were able to get that squared away the same day! She’s the best!

I have used Public Storage for five years. All my stuff is safe and secure.

The matriarch that I had was in the pocket where it was to be, she was hired for her office skills and she was easy to understand what she was saying on what I needed to know. So she has my vote!

Only go here if I want the worst place to kept. Prise processions they want them

I would give this place 0 stars if I could. I had a reservation for a space and came with movers and a u haul. No one was at the office. I called and waited there for 30 minutes and ended up going to derrils mini storage down the street. Don’t waste your time here biggest moving regret ever.

Friendly staff. Great location right off hwy 80

Nicole, the property manager was incredible! Very friendly and helpful in resolving issues with payment hiccup and incredibly kind. I would suggest this storage facility wholeheartedly!

Hi, do you have a really small space a size of patio?

It's fine to store your stuff short term... But as with any storage unit, unless it's super sentimental and you CAN'T get rid of it storage is a waste of money!!! If it's long term storage, the price will continue to rise. When I first started I was paying less than $100/mo. When I cancelled I stopped at barely less than 130/mo!!! I could have bought everything in my storage several times over if I had just gotten rid of it rather than keeping a unit for 2 years. That's where they get you though I guess.

I'm giving it 3 stars because I never experienced anything here. I showed up to help some church friends move. Though I'm disappointed in the church assisted move, I know nothing else of the facility.

had to wait an hour to get a bathroom key

John was so knowledgeable and understood my needs and my questions about using Public Storage's services. John made my move in so easy! I'm grateful for all his help!

My unit was broken into and everything of value taken. Was informed there are no cameras in the hallways and the only outside cameras that view the entryways work only at night. While waiting for the police to show up I watched multiple homeless and sketchy characters driving in and out without entering their code for either entry or exit. There are holes in the fence and a pile of trash where someone has been living behind the dumpster. The staff may be nice but this place is unsafe and unprotected.

Hours r too short. Kinda nice. They let You use the restroom.

On Saturday September 12th, my husband and I were trying to help a friend mitigate a problem she had at this facility(her issue not an issue with facility) because she was out of town. Nicole helped us over and beyond what we had expected. She helped us with every aspect of our friend's issue. She did this with so much positivity and niceness. I would like you to know that this employee is A-1 in our book. She went over and beyond what we expected. Thank you so much, Nicole. Every business needs people like you. We loved your smile. You acted as though we were guests in your home. Thanks again, Carolyn and Bill Immenschuh

This public storage l am very disappointed in them. When the corona virus hit they raised my storage fees. Then when l called and told them l was laid off.They went down on the fees and that was good til August which be would 3 months. So l go to pay my fee for the next month they had raise the storage fee back to what l was originally paying before the pandemic. It's a shame for them for l was content with paying the reduced storage fee even tho that was waaaay to much at the time. Public Storage forced me to look elsewhere. For that l found a storage unit where l pay 1/3 of the price per month that l was paying at Public Storage. I had been with this storage facility this month would have made 3yrs and this is they way they treat their customers.

Wonderful staff with Nicole and Sam taking great care of our items for 29 years. We never had any problems and knew our things were safe and well cared for. Hire more folks like these two top quality employees and give them great bonuses!

Very good service and fast getting in coco was very nice and helpful! Would recommend her to anyone

Very very helpful

Nicole was awesome ~ fun, friendly and really knowledgeable! It's my first time on my own and having to rent my own storage space was a little bit anxiety creating for me. But Nicole made the whole experience a true joy. It's clear she enjoys her work and making her customers happy, she was an absolute doll!🙂

Nicole was great very helpful thanks ....

Customer service was great Nicole was very helpful I appreciate her and I personally wouldn't want anyone else to help me with Nicole thank you Public Storage

Very helpful, patient, and your associate's positive attitude turned a difficult day into a no worries one. Thank you Public Storage!

Coco got me all set up and walked me through, answering all my questions! Great service!

Sam was very helpful, Friendly and fast. Told us about all the up sell options but wasn’t pushy. We got a great deal and feel good about using this storage l.

Nicole was awesome

Moved in 2 months ago and the customer service is still amazing. I always forget my gate code and nicole and coco are always glad to give me another copy. Highly recommend this place to anyone and everything. Best storage place by far

Super friendly staff!!

What a wonderful Public Storage facility this is! I can't compliment them enough on their excellent customer service. The manager, Nicole, has just been great to work with. Not only did she go the extra mile to get us into just the right sized unit a year ago, but she just assisted us in moving into a larger unit since our needs have grown. Nicole demonstrates real pride in her facility and in making sure all her clients are happy and well-served. If you're looking for a quality storage facility, it doesn't get any better than this. I highly recommend this Public Storage location!

Kylie and Nicole are amazing and professional. Very helpful ladies with a very clean facility! Do rent at this location!

Good job coco

Nicole was so helpful to my father Ward and even helped him lower his monthly rate! I'm glad my dad was treated with respect and a smile! Thank you Nicole for going above and beyond to help him when i couldn't be there! Angel Young for Ward Myers

Short hours, too expensive a d less than quality of storage space. Employees are nice and friendly. Way too expensive for value!!

Coco is the best! She was very helpfuI and super friendly. Best customer service i have had in a very long time. She is very easy to talk to. She keeps the facility very clean.

Coco was very helpful

Coco was awesome! Very informative and easy to talk to!

When I arrived, the young lady Nicole was very pleasant to work with. She had a lot of energy and her smile and customer service was well received. She checked me in and the entire process was quick and easy. The only drawback were the time restrictions for accessing the storage.

Coco was totally awesome and really helpful to every question I had super DUPPER customer service

Coca is Amazing!!!!Hooked it up with the reservation With the first mo. Promo!!!!😎😎😎😎😎😎😎😀😀😀😀😀😀🌟🌟🌟🌟🌟

Nicole was quick and efficient, made the process go pretty quick. She talks pretty fast maybe she could sell cars and make a ton of money. Would have this spot 5 stars but they should maybe invest in a couple cart dollies. The one dolly they had works but cart dollies would have made the move in a lot quicker.

The service at this location is poor at best. Easy access from the freeway. The walls are bulging and doesn't seem safe.

Nicole and Kayla were so helpful! Beyond friendly!! First thing in the morning and they were ready to go! Made my rough morning Awesome!!! Thank you very much❤️

Breanna was so helpful and friendly! She made it so easy and effective! We are glad we went with this storage facility!

Great place super clean very helpful staff especially staff member coco who is always smiling and keeping up on keeping it clean

Nicole was fantastic! Very helpful, professional and awesome personality. She is very good at her job. Thank you for all your help. The facility is very nice and clean..

Coco was very nice and gave lots of information. Answered questions without any problems.

Coco provided with me with wonderful customer care. Very sweet respectful & attentive young lady and would highly recommend it here.

Nicole was Great very helpful and friendly. D.W.

Easy access to storage.

I’ve had a great experience at this location! Coco was great and offered amazing customer service!

My boyfriend & I experience was awesome, Coco did awesome customer service & very patient. She is a awesome worker😊😀

I highly recommend going here the customer service is awesome Coco waz very helpful she's a very hard worker!!

Do you want to be happy friendly in bouncy yeah

GREAT place and BIG thanks to Nicole who made every thing so easy!!!!

Over priced inconvenient hours of operation. Very rude staff.

Nicole is super professional and courteous. Goes out of her way to provide great customer service..

Coco was very friendly with helping me get my first storage unit and the the unit is very clean and the property is well maintained and she is a very hard worker.

Best experience ever! Nicole was super helpful, professional, and positive! The place feels safe and secure! You can't go wrong here.

My friend has a storage here in the whole place is infested with black widows that are freaking huge it's disgusting and when I say infestation I mean you can't even open up the door without them swinging everywhere so the stuff is stuck in there until we can bomb it it's horrible

It was good the assistant is always cheerful helpful and efficient but my complaint is that they changed the hours that you can go in from 6 or 6:30 to 9:30 as a form of business man you start your morning out early not at 9:30 or 10 in the morning and shot and I wish they would go back to those hours of operation of six or 6:30 whatever they were before it's ridiculous that's my complaint

Nicole is amazing on top of her things, made it feel welcome

Ms.coco was really professional she even offered me a water she made me feel at home ,it’s really great management

This Public Storage location is super convenient, and the manager, Nicole, was extremely helpful and helped make our moving experience much easier!

Nicole has been extremely helpful. My husband passed away and there were a few issues getting the unit in my name. She was wonderful and made the whole experience easy. I also vacated the unit to save money and Nicole was once again, very very nice and helpful.

One of the few storage locations that close at 6 how pathetic is that who the hell can make it there before 6 when you work all day and then have to pack up and bring stuff to storage the good places they close at 9 this is not one of them

The atmosphere was welcoming!! Nicole is great , super bubbly, she was quick and knew exactly how much I'd be paying for storage, would definitely recommend getting a storage here they have great deals!

I called the number for this location that was online, but realized I wasn't talking to someone at the location and she was very unhelpful. I decided to stop by in person and I am glad I did. I met Nichole there and she was so positive and helpful, I could not believe it. A true angel on Earth. She went the extra mile to assist me in my time of need even though she didn't have to. Forever greatful, Patrick

NICOLE at the verner ave facility is 5 star A+ HELP.she assisted me in renting,swapping units.could not be more pleasant,helpful and knowledgable about the processTHANK YOU NICOLE.public storage give her a raise!

Nicole was very knowledgeable and helpful. We were sent there by another manager Raenell from your Sunrise vista location in Citrus Heights very impressive employees

I love u guys!!!! nicole is amazing!!!! u guys r awesome!!!!

Great place and friendly staff! Nicole was awesome to work with and is very helpful! Would recommend this place to anyone

The manager is so great full and the stuff I saw perfect place to storage your items.

I have been storing my belongings at this storage for years on and off. No complaints ever. I just moved back in and Nicole who helped me at the front desk has amazing customer service skills. So very helpful and a very pleasant person.

Nicole is very friendly and goes the extra step to help with answering questions, providing help, information about the property and the various sizes of storage available. Always greets you with a smiling face and eager to help you! Thank you Nicole for all your help!

Nicole is always on time unlike previous employees and always patient, helpful and pleasant. I go in monthly to pay storage fees and she always recognizes me and is very helpful. I have been going there at least four years so I have seen a number of employees and Nicole is the BEST.

She's nice manager, nicole. Perfect location

Had a great experience with Alycia!!! Patient and knowledgeable she helped my 84 year old mom and i with a smile and even under pressure she stayed pleasant and kind. Thank you for your time.

This is the nicest public storage I have worked with. The storage space was immaculate and the manager Nicole was super nice and very helpful. If I have a need to store some stuff in the future, I will definitely come back here again!

I've used this storage for three years and never had one complaint. Nicole is the resident manager there and is so sweet and helpful.

Good place clean, extra friendly Manager, good prices, I had a 10 by 15 for about 19 months and never had s problem there. Only down side is de hours that is open to late in the morning, too early at night to close. Check it out is a good place and the Manager is really trying to help you find the right space for you.

Nicole and Cathy were professional and friendly. Customer service like that makes public storage an easy choice!

Petra was incredibly helpful and knowledgeable. She was very friendly and easy to work with. I am so glad we decided on this storage unit for all my business needs.

Petra was very helpful and commited to helping her customers

Great experience with Petra

Nicole and Petra very professional ladies and helpful. we were given excellent service from all the staff.

Petra is fantabulas

I just recently rented a storage unit from this company and they are wonderful. Signing up and getting my storage was super easy and the manager was so nice and accommodating. Nicole went above and beyond to help me move all my stuff in and she has made my experience painless. I strongly recommend this storage to anyone looking for a safe, reliable and great experience. Thank You Nicole!

I handled all my business with Nicole, she was very informative and knowledgable... she provided fast and exceptional customer service... if this is your area I highly recommend this storage facility.

The location is perfect for my convenience, the storage space is easily accessible and well maintained. Nicole was very knowledgeable, friendly and professional.

My experience could have been stressful but Petra was very supportive, and so very patient! Explained all the options very clear. Made my experience seamless and patiently waited. Petra is excellent and very good with her job!!!!!

Nicole was very helpful! I would reccomend to everyone!

Bank hours but friendly staff

Whoever owns this place needs to give Nicole a raise. She is most helpful and sweet. Plus she's kinda cute.

Storage rental fees raised monthly @ times. Open hours are not long enough & change often.

Sunny was very helpful and friendly. Helped me decide on the right unit and made it easy.

Nicole was an absolute pleasure. Made it easy and her positive happy attitude really influenced my decision as well as how helpful and knowledgeable she was. I would also like to thank Raenell from the location on Sunrise Vista office off of Greenback was very very nice and welcomed us with a smile. She directed us to Nicole in order to best accommodate our needs. She did not have to do that and it was refreshing that she went out of her way to help. Thank you both very much.

Petra was very helpful

Petra was awesome! Great customer service 😁

Nicole was super super she is terrific i rented a storage for two years and dealt with her a lot and have nothing and i mean nothing bad to say about her she is a terrific employee of yours lucky you ...Celia Armstrong

I been in this storage for two years and nicole has been very helpful throughout the whole process which made my move very easy .. I appreciate all the has done for me here great services !!

Very helpful staff that were able to accommodate us on very short notice.

The manager, Nicole, is the friendliest, most positive person I've met lately. She was so helpful and enthusiastic that she made the experience of securing a storage unit and doing paperwork fun! What a lovely person, truly. The site is clean and I look forward to seeing her the next time I'm at my unit. As I left today, I told her I wished I could she could come everywhere with me! :) What a great spirit.

Cris was extremely helpful in explaining to us the whole rental process and gave us a tour of the exact unit that we would be renting. Very smooth process and got a better rate than other storage places.

Nicole and Denver were great! Fast and friendly service.

My experience with this location was awesome, Nicole was very knowledgeable and professional. She spoke very well and covered everything I needed to know about the storage polices. She was early for her shift, however provided excellent customer service by assisting me. Job well done Nicole, you rock...

My time with Nicole was wonderful. Nicole was very helpful and knowledgeable. The site is well maintained and clean. Thank you, Nicole for a great experience.

Nicole at Public Storage is extremely professional and knowledgeable about this facility. She gave me all the information that I needed to know about the unit itself, and guided me through the set up process step by step. She is fast and frielndy and the unit was clean and exactly as described. I would reccomend the storage facilty to anyone looking for a great place to hold your personal items!

Nicole is the nicest person I've ever met, she made the process 20 minutes max, paperwork and everything. Very clean location, I have no doubt that my stuff is safe here.

I have a unit at another location with Public Storage , however I pay for my storage invoice at this location. It is just across the street from where I live currently, which makes it super easy. Nicole's positivite attitude is infectious; you couldn't find a better representative for your company.

Everytime we pop into the office to pay our storage, Nicole is friendly, helpful and she has a great smile. She is very knowledgeable and so very happy all the time. If you could bottle her positiveness, professionalism and energy....your company could only get better.

Nicole was great at what she do I will work with anytime. You needs more customers service worker her.

I will work Nicole anytime her service, attitude, and personality was excellent.

Do they have climate control

Friendly and helpful representatives

I think they are convient but too high priced. So i am moving my stuff to a more reasonabley priced location.

My son Isaac and I have a storage unit at this location. Everytime we have been there and Nicole was in the office it is a pleasure and joy talking to her. She is very friendly and helpful and always greets us with a smile. Good job Nicole and keep up the good work. Looking forward to seeing you again soon.

Nicole the manager was awesome, wonderful customer service, very helpful. Fast, friendly, and prompt lady.

I love my Public Storage here on I80 and Greenback. Nicole is our manager and she is always helpful and polite. She always has the time to be helpful and to listen to a concern. She keeps the grounds very clean and she runs the premises in a professional manner.

Assist Manager Nicole is professional and nice. Over-all, it's nice to see a "well-kept" property.

It closes a bit early, which can a bit of an annoyance.

Nicole took care of me. She is fantastic, energetic and had all the answers that I needed. PS should be proud to have employees like her. Other staff was as helpful and friendly as her. I just recommended this facility to a friend looking for storage he will be here tomorrow for a spot. NICOLE, THANKS A BUNCH!!!CARL THE CONTRACTOR!!!😎😎😎👍👌👍👌👍

Love my storage place

I had such a great experience at this place. The management were awesome and friendly.

Best Experience Me And My Family Has Had With Public Storage We Were In And Out Thanks Alycia &, Nicole We Truly Appreciate it From The Bottom Of Our Hearts❤😇

El peor lugar para almacenar algo mala atención muy sucio todo el lugar

The property manager that also is a live in manager is amazing!!!!!

Was most enjoyable the gal who helped me had s smile on her face and made it the easiest transition I’ve had in a very long time

They are a good company to do business with. Very accommodating.

Nicole was very professional, friendly, and efficient. This location is well deserving of a five star rating. I will definitely be doing more business with this public storage location if needed. Thank you for such great customer service!

I️ have gotten a couple units here. I️ worked with Nicole who was fast, helpful, and knowledgeable. I️ would use public storage every time and this location has solidified that.

Very knowledgeable, courteous, Ben went over every detail of my contract making everything easy to understand. The prices of Public Storage were the best in town. I would highly recommend this storage facility. Great customer service my wife says Ben is an Earth Angel!

I have never been more impressed with a storage place until today! I talked with Nicole and she was very friendly, helpful, and even fun to talk to. she found me the best deal and the right amount of space for me in no time. I was there for a short time and got everything settled without a problem. I would recommend this place to anyone. I feel that the young lady Nicole should get a raise and some help with everything she does. This girl is a super hero!!!

Great and cool locations.

Great staff Nicole was very helpful

Nicole's customer service is unmatched!

The staff is very helpful Nicole was always energetic and in a good mood. The process went very smoothly and she stayed in contact when I was looking at a couple of different units.

Great facility. Best service by Nicole. Ask for her. She has a happy disposition, eager to help - goes beyond your expectations.

For an army of one, this individual made the experience worth a million words. Her pleasant, professionalism, and good nature made the transaction easy. If I was a business owner, I would be happy to have someone like Nicole to manage my property. She was never pushy but very authentic in following up with her customers. I don't know how much commission she makes or bonuses Public Storage gives her but they definitely need to start applying that. I didn't choose Public Storage for the business. I chose Public Storage because Nicole made it worth doing business.

I got a great price on my unit. Nicole was great at her job, she made switching units from one location to another so easy. The property look clean and maintained. I am happy to be here.

Moving is never fun but Nicole made it as painless as possible. She is extremely friendly and efficient. I would highly recommend this facility. Thank you Nicole!!!!

Thanks for the help....

Needed a place to put my furniture while I am moving. Nicole was do helpful and found me a unit that works perfect. Friendly and awesome service.

Nicole was awesome I came in here a few days ago looking for a storage for our office furniture. Nicole showed me a few storage sizes that fit my needs, she answered all my questions and concerns. Will highly recommend this place

Nicole is the girl who helped me get my storage unit all set and she was such an incredible help! She made sure i had just enough space for all my stuff and when i told her i was losing my home she even recommended somebapartment complexes for me to look into. Her positive attitude and knowledge of what she was doing really made the whole situation much easier for me to deal with.

Darienne and the site manager were extremely helpful and cheerful yesterday when I arranged to rent a storage unit. They explained everything clearly, making sure I had the proper size unit for my needs, showing me the unit to verify my satisfaction, and overall made this a fantastic experience. I will definitely recommend this site to others when needed! Thanks!

Nicole was the one to help me out, she is so kind and sweet, she is the biggest help ever. She has a lot of knowledge of the uints and does a fantastic job.

Nicole was awesome super friendly and helpful. Thanks girly very happy with you location and great customer service

Nicole was very friendly. My reservation had expired by 2 days, but she was able to put me into the same size unit I requested at same price. She was knowledgeable on everything I asked and needed.

Great place

This was stress free and the manager was a big help! She was always on point and a pleasure to do business with. Thank you!

Great experience, friendly, outlined options extremely well! Krista is easy to work with and provided excellent customer. She was professional and flexible!

Went in today to pay my bill the man who work on January 30. I had the best service and he was very helpful. What a amazing person he was . Thank you so much.

Abraham took care of us, after getting the runaround with pricing from other storage units good guy.

Abraham truly helped us to keep our items safe during a trying time. Very thankful...

Johnette was very nice the units were a little dirty according to her. Dusty maybe a few cobwebs not bad in my opinion. Very friendly staff.

Abraham was a big help and contacted us immediately when he saw that our storage was not properly locked, I would highly recommend this place for their security and promptness.

No complaints besides unusually long gate code.

Abraham was amazing! Went out of his way to make sure i was helped and his customer service was impeccable! Thank you so much abraham you are the best!

Abraham was very helpful and gave 100 percent effort to make sure we received the best customer experience possible. A+ service and well kept facility.

Jyll takes great care of me!! I absolutely adored the ease of which she helped mr set up the account.

Johnette was the the best manager of all time

Great Customer Service. Jill and Raenell were very helpful. Best storage experience I could hope for.

Customer service exceptional well informed Somewhat pricey ....... Jylinn very professional

Friendly, efficient and helpful service from Jyll.

I am ecstatic about the fact that Jyll has made my day!! As a long-time Public Storage customer (and my Mom was a stockholder for 3 decades!), I needed a second 10 x 10 unit a the Verner location to fully incorporate all of our former garage storage. Living in a place with only carports near the boundary of Carmichael and Citrus Heights makes the need and location perfect. Of course, I dreaded the idea of traveling a long way betwee one unit & the other, but I knew that I had no choice. I went online, placed my reservation and waited for the call back. Serendipity was in my stars as Jyll called back within minutes and said she had two available 10 x 10 units in the complex and said "are you sitting down?" I told her "I am but..." and she said that "the unit RIGHT NEXT DOOR is available!!" I believe I asked her if she was joking...I didn't believe her, but she wasn't! WooHoo! So, I drove to the office and after the usual paperwork and a unit tour (and a lock with two keys provided), I am the proud renter of two adjacent spaces at the Verner Avenue Public Storage!! Jyll...you are a dear...so helpful, kind and informative... sharing all the ins and outs of rental legalise and even double checking that I had all my copies of the forms for my records!! I have always felt safe having my stuff on site and am so happy to have the opportunity to share my love of the Public Storage Corporation and my joy working with the Location Manager, Jyll, who really knows customer service, inside and out! ❤❤❤❤❤

Jill is the best ever :) Thank you so much for all your help, Will recommend this place to everyone, Sean.

The woman at the desk, Jyll, was very nice. She offered me water from the office supply because it was so hot out. She made it easy for me to get in past the gate when I couldn't find the gate code, and she made it easy for me to close my account after I moved my stuff out. Nice place.

Jyll was awesome and helped me out. Really nice and efficient. Great customer service

Jyll is great at her job! I don't anyone who enjoys moving but she certainly made the transition enjoyable. She was very friendly, easy to talk to, and asked all the right questions to make sure the move was smooth. I highly recommend her.

After a long 4 day drive across the country Jyll was a welcome sight! She could see how stressed I was and made everything as easy as possible. She took great care of me, gave us water and even a hug. Jyll was kind, very thorough and I would highly recommend this Public Storage location.

I've rented a unit here since 2007, and I must say that Jyll has always been very helpful, pleasant and professional. She's helped me with renting an additional unit, buying moving/storage supplies, replacement locks when I lost my keys, etc. Her level customer service is outstanding no matter what I need assistance with. I hope her supervisor/manager realizes how much of an asset she is to Public Storage.

Customer service was off the wall awesome! Loved it, may rent here for a while.

I have been with this place for over a year and when I go in to pay my bill I always talk to Jyll. I love having conversations with her she is great. In fact I do not set up auto pay because I love to come in and see her every month she is really great.

Thanks for all the help

To all the property managers from public storage y'all fabulous!!!

Thanks for having excellent customer service

I have yet to find a better storage facility in this area in terms of price and convenience. Jacob was a great help to me with the rental process. He was very fast, efficient and knowledgeable. Isaiah also assisted me with transferring units - great customer service!

Jyll was extremely helpful and friendly. I had never needed a storage unit before, so I knew nothing about renting. It was super easy and I actually had a good time doing it. Very glad I came here!

I highly recommend this location if you plan to store items for either a short period or lengthy one. The grounds and units are exceptionally clean and the rates are great. Above all the customer service I received was phenomenal. I had many questions and the person I spoke with was patient with me and very knowledgeable. Any and all concerns I had about storing my valuable items were put to rest after speaking with her. I give this location 5 stars, two thumbs up, a best of trophy... you get the idea! Definitely be sure to ask for Jyllian!!

Great service from Jyll! Thank you!

Isaah was a great help, quick, informative, and knowledgeable. I will be recommending this public storage to anyone I know.

Thanks to my chica got what i needed!!!

THE PROPERTY MANAGER WAS JYLL. SHE WAS NOTHING BUT HELPFUL THRU MY DAYS THAT I OCCUPIED MY STORAGE AREAS. I WAS TOTALLY A NOVICE BUT WITH HER HELP I SURVIVED. QUITE RECENTLY MY MOTHER PASSED SO I HAD TO MOVE MY POSSESSIONS HOME TERRIBLE TIME AND AGAIN JYLL HELPED SO THAT I SURVIVED!!! THE STORAGE AREAS ARE NOTHING BUT CLEAN AND WELL KEPT. DEBBIE DONAHUE

I love this place. Wonderful service and very polite.

Fantastic service. Always polite and considerate.

Jull it was a pleasure meeting you. Thank you for your help especially on the Tv box! You were a great help! Thank you very much! Marcus said thank you as well

I've been using Public Storage for just over a year now. Jyll has been so kind......Always a smiling face and available to assist. Thanks Jyll for being awesome with your customer service Sincerely Tammy Hughes

Thanks To Jill she got me in and out!

Deanna was so extremely helpful. The kind of above and beyond customer service that is very rare. I am new to the area and had to pay my bill she directed me to the office and even helped me set up my account online as i am having the hardest time with my new phone. I am looking forward to relocating my unit from Los Gatos. 20 stars ********************

Jill was great in figuring out size needed and showing us the units available for immediate rental. All paperwork was done efficiently and explained as well as the insurance portion. Kind and considerate to us and even in the follow up . Good experience with the first time using storage.

This location is very convenient and the property manager, Jyll, is very friendly, thorough and detailed. She explained all of the options and inquired about what I was storing to assist with boxes and other storage items they have available there. The price for the items was very competitive as well. Jyll lives on site so security is very important to her and she explained the ins and outs for getting through the gate and why it is important to punch in and out without piggy backing after anyone. Thanks Jyll for making my storage experience a pleasant and enjoyable one!

Public storage is a great place to store your belongings. Isaiah was very helpful in finding me a cheap storage unit that fit my needs. I'm satisfied

It has been over a year and I still love this place! Jyll is as awesome, if not more so than ever before. Moving out and I will miss this place. If I need to find storage again, I will be back!

Would like to say thank you so much Jyll, see my mom had a storage unit and I needed to get one to store more off our stuff and Jyll was right there to help me answered any questions I had walked me to show me the unit the grounds was clean and very inviting. If you need to store things this public storage is the place to use. Jyll is wonderful and know my mom by name when we walked in that was what sold me. Thank you Jyll for always having a smile.

Thank you so much Jyll for making it so wonderful for me to store my items at this place. Jyll always had a smile on her face and always remembered my name and asked how I was doing since my stroke. The grounds was very clean and inviting that I will tell very one to go to the storage on Verner Ave. You won't regret storing you good there. Please see Jyll she's great. Thank you so much Jyll

Great service by Issah! He was very professional!!! Was able to set me up quickly and provided great customer service.

Daniel is the Man!!! Daniel was super polite and made my public storage experience easy and hassle free... Thanks Daniel!

Looking for a storage unit and was referred to this place by another public storage. So glad we went here! Jyll was so accommodating and answered all our questions. She did not rush us through the unit when she showed it to us. The place was clean and inviting. Jyll was very easy going and easy to talk to. I am so grateful we were able to find Jyll and her public storage unit on Verner! If you are looking for a place to store items PLEASE see Jyll. You will not regret it!! Thank you Jyll.

Daniel was a Wonderful staff and very helpful

Jyll was great but the secret fees and the long corridors to the unit were a bit disheartening.

This storage facility is great the manager Jyll was very kind and helpful.

I would like to thank Jyll and Isaah today for helping Ashley and I get the storage we wanted! They were very nice and would recommend coming to this location! (:

Great location. Jyll is friendly and helpful. I've enjoyed interacting with her.

I really liked this storage facility and the people working here the last time I stored my things. It was important to me to find a unit similar to the one I had previously. It was partially underground and the first time I entered I asked if it was conditioned because it stays fairly cool during the summer months. Jyll was very helpful in giving me a unit in the same area. I really like the professional treatment I get from the employees here. They're very friendly as well. Thank you! :) I'm sure Jyll is checking 600+ locks now. Great service and a nice facility. I feel sorry for Michael who has to check 600+ locks everyday. Thanks for doing that! :)

Super fast service.... I had my reservation set and then needed to change it. Jyll really was super easy to work with and very friendly. The property was very clean and the unit was easy to get to as well.

Went in today to get my storage rental and was helped by Jyll. Despite the weird spelling of her name :), she was very nice and helpful. The prices were better than anywhere else I have looked into. She took the time to make sure that what I wanted to store in the locker would fit and work for me at the best price. I would highly recommend this place if you are looking for a storage locker.

I never had to use a storage unit before so I was completely clueless about it. Jyll happily answered all my questions and was super friendly. Even on her personal time she was willing to help me. Overall I would say great customer service and a good experience.

Jyll was very helpful from day i moved in til the day i moved out she i a hard worker

I searched all around this area for the best place and I was so happy I picked the right place!! Jyll took the time to help me get the exact locker for my needs, it was clean and dry and worked perfectly. Access and any changes I needed throughout the year were easy and effortless. I definitely recommend anyone looking for an amazing storage location to pick this place!

Jyll and Phillip were professional, quick and thorough in getting us settled in a unit. Jyll is particularly vigilant about keeping watch on the property, so people individually sign in and out and behave themselves appropriately while on the property. I also appreciate Jyll's cheerful greeting, by name, when we sign in. Good people, good and convenient site, clean and well-lighted.

I came to pay my bill and they were so kind that's why I always rent with PS!

first time renting a storage unit, Kae at this location was so pleasantly helpful, & made the experience so quick & easy! Very knowledgeable & so sweet!!! We would & will refer because of the great customer service we had, thanks Kae!!!!! (((;

Jill was awesome effecient and very professional

The staff here really helped to make things as simple as possible for me, and I would definatley recommend this location and this company. Thanks Jyll!!

Jyll was very helpful and friendly and helped take alot of the headache of figuring out a good unit for my belongings, I would definitely recommend this facility to others.

Jyll was great in getting exactly what i needed for a storage unit. She went above and beyond her service which made my move flow so much more easier. She was bar none the best i have encountered when it came to public storage help. I highly recommend jyll and public storage.

My overall experience with this Public Storage location was good. The only worker was Jyll and she was efficient, knowledgeable and friendly. She offered information about the property, the unit and the products available. She made an effort to make me feel comfortable with storing my items there because of safety and the fact that she resides on the property. She also dealt with an unfriendly customer in the most tactful manner that she possibly could. I would recommend this property to a friend or family member. Thank you.

Went in to rent a storage garage and had the pleasure of doing business with Jyll! Here is a young lady that knows how to give the best customer service I have experienced in a long time. I was just there for storage, but JYLL made the process a pleasure, and even fun! Thank you, JYLL!!

Excellent customer service by Jyll; knowledgable, friendly, professional. Will recommend this location to everyone I know!

I came to this location as a technician to complete a work order for my job. Jyll was very helpful, probably the most helpful manager that I have dealt with around the Sacramento area for work. She went above and beyond to help me out and from sitting in the office waiting for a situation to iron out I observed that she wasn't just helpful to me, but also to the handful of customers that patronized this location. Jyll was very personable and outgoing while keeping everything very professional. If I ever need a storage unit I will definitely be coming to this location as long as Jyll is there.

Ben is awesome he got me another storage unit directly across from my other one making it so convenient. Super friendly and very helpful. I totally recommend this location :-)

This site is highly recommended. Right off the freeway and very convenient. Jyll did a great job renting us the unit for our company storage needs. She's very personable and welcoming and handled everything professionally.

Jyll is super awesome!!!! Always pleasant to be around and goes over and beyond helping us in what we need. I also trust that my belongings are safe at this location, with no worries. If you hate moving, jyll makes it feel like home. I highly recommend this public storage!

Jyll is super friendly, nice, professional, helpful, kind, and generous. I had about four places to choose from and I chose this location because of her. So glad I'm there.

I had a great experience with this location and JYll ur the best u rock!!!!!!!!!!!

Me and my family have used this public storage several times. We always get good customer service, and friendly staff. Thumbs up to Jyll and Deanna!

the most personable staff. friendly, helpful, professional. what else can you ask for? i love this place

I love this place... Very Nice manager clean site!

Excellent customer service and I don't give that praise out often or without merit. Jyll and Deanna were not only very professional but fun to deal with too! I would definitely recommend this business!!! Thank you!!!!

Great service by jyll

Jyll was more than helpful. My husband and I upgraded our unit and had a great experience working with Jyll.

Love the people there Ben is the best he helps me every time very happy when I leave glad I picked this location out of them all thank you!!!

Awesome customer service by Jyll! That was the fastest, best service I have ever received at any storage facility. Thanks for making g it so easy!

I've been at this location for awhile now, and am very happy with the facilities, and especially the management. Jyll in the front office is great... always quick to help with any questions or concerns.

This is my second storage unit at this location (third with Public Storage). The prices are better than any other places I researched. This last experience in claiming a storage unit was great. Jyll was really helpful and actually FUN! It's always a good sign when you feel like you could be friends outside the business. My only complaint is that, now that I'm moving about 10 miles away, there's not a Public Storage close to my new place! Oh well.

Jyll the on site manager is fantastic. She's knowledgeable,friendly, & goes above and beyond to handle any concerns you may have. I will not go anywhere else for storage. I v'e had my experiences with other storage companies in the past, there's no comparison. This storage is very clean, secured, and very friendly management. Keep up the good work. Look forward to making my payment in person! Thanks for being you Jyll!

The on-site manager Jyll was very helpful. She explained everything very clearly, was super friendly and answered all my questions . I would highly recommend using this facility.

My boyfriend and I went to get a small storage for some of our stuff over the weekend and were helped by Jyll. She was incredibly sweet and very knowledgeable about the location and what would fit our needs.

I had a great experience here! The location is well maintained and the staff is always friendly. Manager is especially helpful and goes the extra mile for her customers!! Very Safety Area!

I needed to downsize from a large unit to a smaller one after gifting and purging some items. Cristal and Tiera both went above and beyond to make the experience painless. Thank you for all of your help and professionalism.

good customer service

This is my 3rd Public Storage I have had in a Year. This storage place is very convenient and Micheal hooked me up with a great deal. The grounds are very clean and all the people there are very friendly and courteous. I even go there late and feel very safe. It is the only Public Storage that has carts to help you move your stuff. That alone is worth it. Thanks Tammy

Michael is so friendly! He always called me by name and called several times in the week between the reservation and the delivery of the unit. The day before he called to tell me that he would be able to give me my unit for the first month for only $1, which saved me $30! When I arrived at the facility he located a unit as close to the door as possible so it would be easier for me to move my belongings. The unit was very clean and when I was concerned about the size Michael assured me that there would be enough room, even suggesting that I put my couch on its side; I had never thought of that! What a great space saver! I was very confident with the security at Public Storage and really appreciated that somebody is always on site. I'm very happy to review Michael and his facility!

Great service. Mike was super friendly. Great space

Just rented my space - and found Michael extremely helpful. He is also quite knowledgeable about moving and packing and the advice is very welcome! I look forward to doing business with Michael and Public Storage.

Management was friendly. Everything done professionally. Facility is clean. Easy freeway access. Willing to show me more than 1 option and allow me to decide.

This place is awesome and management is very friendly and helpful. Its at a very convenient location that's right off the freeway and very easy to get to. The hours were good and I liked that they have dollies and carts you can use to haul things around for free of charge. Much nicer and more affordable than other storage places in the area. Would highly recommend!

This is a great company! The only reason I have rented my space as long as I have is due to the great customer service I have received from the manager Michael, and Linda who is here when he is away. I pay my bill late every month due to when I get my paycheck and Michael has been nice enough to let me walk in and either put things in my storage or take small things out even after I have been locked out. This is just a small example of how the staff here goes above and beyond to make their customers happy. I will be a customer for a long time to come and any time friends or family ask about storage I will tell them to come here.

We love Michael, the manager!!! He is great!! He helps explain things in a way you can understand!! You can always count on him to help you when you need it!! He is also very friendly!! The storage facility is very clean also!!!

My Wife and I entered the office of this storage facility on a Friday night, only minutes before closing time. We were met by a welcome smile and a friendly upbeat attitude. The owner of this smile and attitude was a young man by the name of Michael, he took the time to answer all of our questions, and explain the answer in detail If need be, all with the patience of a seasoned veteran. Just when it looked like we would keep shopping and see what other facilities had to offer, he actually offered to take us to look at the spaces that fit our requirements!!! Did anyone hear me???? After 6 p.m. on a Friday night, and this young man is whisking us out the door to see what he had for us! Amazing, I am thankful for whoever hired Michael, job well done. You guys scored a customer service All Star. Great job Michael, and keep up the good work!! Sincerely, Jason Harris

I need to rent a storage unit for my in-laws who are moving into nursing facilities. I was not looking forward to all the hassles and paperwork. I worked with both Michael and Ben at this facility and they were great. They were both very patient with all my questions and they showed me the different spaces available. The were very knowledgeable, courteous and helpful. I would recommend this property to anyone looking to store something either short or long term.

The other day I decided to get a larger unit to store all my Christmas stuff. I was not looking forward to it at all! The looking, the shoping around and all that paper work that goes with it…. I found the right place or rather I found the right site manger, a young man named Michael West. Michael managed to make all of my dreads disappear! He showed me a few possible units ( I picked the first one) and explained the rules and regulation etc. and completed the paper work faster than i thought possible. This guy is a very pleasant pro. !!!!! If you need a storage place see Michael!!!

Public Storage ALL THE WAY! I rented a space at this property for a little over a year and my experience was OUTSTANDING! The property manager, Michael, always greeted me with a smile when I came in and he provided me with a great selection of moving supplies, as well as a push cart to assist me with my move in. I will definitely rent from this location again!

Very quick and personable service manager. Easy freeway access. Very clean

This is the best Public Storage in Sacramento, Mike is Awesome! We rent spaces at this facility for our inventory because Mike is great always helpful outstanding Customer Service. We will continue to rent from him and recommend his services. Thank you for all your help Mike!!

Excellent facility! Very Clean. And Michael the manager was great. We where in and out quickly. And we found the best price here!!

Had a great experience Michael was very friendly and helpful to my wife and I. I would recommend this location to everyone

i love public storage because its so clean,secured and has good prices. and custumer service is great:)Totally recommend it

This place was great! always clean, safe. The Manager , Michael, was always very friendly , and helpful. I would recommend this location over any other.

The staff here are very helpful, the facilities are in good order, and they even have some dollies and carts you can use to help move your stuff. One time I was locked outside the gate because my code wasn't working and one of the employees was nice enough to come open it for me even though it was technically after-hours. I would recommend this location to my friends and family.