Public Storage Self-Storage Units at 6433 Verner Ave, Sacramento, CA

Ray ray ray ray all day

The place is fine, not happy that the app when I hit enter it logged me out and wouldn't let me back on, then I couldn't get help to enter and was stuck outside trying to figure it out

Nora was so so so helpful and made this process very easy! (:

So iv yet to be able to pay the amount I signed up with no matter it's always 15$ or more over my contract amount .sucks fr.it signs a contract to real u in and ups the price not the next month but sends u a letter for the month after..and this is how storage make there money

The storage unit i rented in April for $70 a month went up to 100 a month in Sept. When I received notice that in March rent will be $129 I vacated. Nearly doubled in less than a year. And you have to call to make an appointment to go into the office to pay your bill.

Good storage unit and security. App is terrible, and it's very inconvenient that this location closes at 6pm

Raye is the best period by far!

#Raye

CONVENIENT, AFFORDABLE, HELPFUL STAFF. THIS LOCATION HAS BETTER PRICES AND UNITS ARE MORE SPACIOUS.

Miss Nora is outside today cleaning up garbage & keeping our community clean! Shout out to Miss Nora for being a beautiful person.

Raye is Great!

Ok, life is hard but when u have people who don't know you show you so much compassion it's so heartwarming. Thank you to Ray for always understanding and just being human. There's not a lot of people in the world like Ray. And thank you to Stephanie today she gave me hope. And I so appreciate that. T.W. I would like to upgrade my review. Because I have had the best encounter with Cheryl. She so kind and personable. Extremely happy like Ray. I'm so blessed to have had the experience I have had with Ray and Cheryl. Thx

Worst storage ever,,, unit was broken into numerous times and they don’t even notify you, someone cuts hole in roof and goes through all your belongings then goes through the wall unit to unit and they keep raising rent!!!

Raye

I just have nothing but praise for Raye I believe…her name is….( I am so bad with names…) she is the small tiny exotic beauty. She was completely compassionate with my reckless state of mind with this last move…. Guide and walked me through the process and protocol and made me feel totally much more calm and confident after reassuring me that everything will be okay or she will help me through it no matter what…. you do not get this kind of employee or manager very often. This is one of the kind for sure. She deserve a huge promotion. What a great joy and positive asset for the company.

Jordyn was really helpful with helping my take my lock off my space I really appreciate the help.

Ray goes above and beyond for Public Storage. She works so hard to keep the facilities clean and attended to. Every time I see her she always greets me with a smile and asks how I am doing. I have nothing but positive things to say about Public Storage because of this remarkable woman. Finally, someone who actually cares about quality and people!

Kellie has helped us find units at other locations throughout sacramento for our families needs an she continues to be knowledgeable, easy to work with and helpful with all of our needs. I hope to continue to have her help through the years using public storage. Thanks public storage!

Kelly was very accommodating and very professional in handling my storage needs.

#Raye #Shaneca

SHANECA was so helpful and pleasant. She should be cloned and distributed!

The lady that helped me today she is awesome she listened to the issues that I had and she took care of it she's respectful professional and very understanding she's awesome

#Raye

#RAYE

#Raye

Jordyn was very polite and was a great pleasure for to be on site to show me the rental . I appreciate the time to see it. .was a great person for customer service Thank you Five stars absolutely!

I Love this location, Staff is awesome and property clean. I definitely will suggest this location!

Excellent customer service. Kellie greeted me with a warm smile. She was extremely knowledgeable about the service and helped me find an excellent deal. I have recommended my friends to Public Storage.

#Raye

#Raye

Raye

#raye

Kellie was so helpful in changing our big storage unit into a smaller one! We are retired and have so much less need for a big storage unit!!

Raye is beyond helpful and awesome she help me rent today!

Raye help walk us through e rental and gave excellent service!

Raye was very helpful, my feet was swollen and she helped me unload and pack my stuff.

This location is awesome. Rayell is awesome and I love to recommend friends and family to store here!!

We'll run, clean and reasonably priced.

Raye and Stephanie are great!

Stephanie and Rayell has great costumer service and great smiles it makes My day and leaves a smile on my face thank you public storage

Great service! Wonderful management by Stephanie and rayell 😌

Raye and Stephanie

Raye

Gave directions to my unit when first headed to my space very helpful thank you Stephanie

Great customer service! Jordyn helped me and was in time and so quick for the setup! Literally like 15 mins! Every time I go in someone greets me or waves! The place is very clean accessible and I appreciate the features of using the app for gate access! Definitely would recommend!

Service and communication was good.

WARNING:I was prorated on the way in and this company would not prorate me on the way out. I lost $90.00 by having left on the 15th of the month. I was never late once in eight years with my rent, I do not recommend using them!

DO NOT RENT AT THIS LOCATION. This storage facility is poorly built and not properly maintained and cared for. EXTREMELY LAZY GUY named "David" at this location. 😒 He showed me units that were not even cleaned after move-outs! Fresh oil spots from vehicles parked inside units!!!!!!!! Should not be allowed! Storage facilities are huge money makers and units should be properly cleaned out and cared for. Decided to check out some units today and was disappointed. They were not cleaned out properly and not well maintained by staff. Seems their only job is to show units and take payments. 😒 One indoor unit I saw was not cleaned out and still had trash and other debris from the last renter and to make matters worse no lighting💡 So this place is too cheap to install a light with indoor units? All indoor units should provide proper lighting💡for the rent that you pay. Keep in mind bugs, rats, reptiles can easily find their homes into your outside units because of the openings in the concrete walls.🪳🐀🦎 Found cobwebs in outside unit.🕷🕸 Found huge oil spots & stains in one outdoor unit caused by storage of a vehicle leaking oil and the staff did not bother to clean and mop. 🪣🧹 I'm suprised they allow vehicles to park inside the unit which shouldn't be permitted. When looking for storage space be sure to ask about security and inspect everything before you rent including the lock area where you can open/close easily, the top of the unit for holes especially the outdoor ones. Did not expect this from a supposedly high end company like Public Storage.☹️😡👎

Raye is an asset to Public Storage. She gave excellent customer service.

Everytime I come in to drop something off or pick anything up I’m greeted by the friendliness of the staff. Marissa wright always is helpful and tact whenever I come in, good quick conversations that brighten even my bad days. Come here if you want to feel like you have competent people safekeeping your personal items.

Rayell is my property manager and she is phenomenal at her job and really takes care of customers. I understand someone is not always in office but do appreciate when she is here . Property is well kept, definitely a asset!

Raye is great, she's always helpful and happy to help!

Awesome guest service. Thoughtful and helpful. Thank you

I came to check out a storage space here 2 times, once I was greeted by a nice gentleman named David but on the 2nd visit I met the on site manager

Love the app. Nice staff. Would recommend!

I recommend super storage to everyone!

Horrible experience,& Loss!!!!!!!!

Raye was exceptional! Y’all need to keep her because she really changed my mind about the company as a whole.

No god

2 stars Only because of staff. It appears that staff disappears during operating hours, for hours, and do not respond to phone calls. I waited in front 2:20 pm to 5:45 pm to get help, and they close at 6pm. I was accompanied by 2 furniture movers and a large truck. I had to pay for another day for the truck, movers and gas. I brought it up to staff, but they didn’t give a rats a$$. The location is good though, and staff is knowledgeable of their work.

There is never anyone in the office to help you. I have spoke to a few others with units here that say the same! I left messages for at least 3 days before finally getting a call back as well. They also will quote you one price then when you go in they charge you at a higher rate much higher! I wouldn't recommend this location...

Russell is very helpful and knowledgeable. Highly recommend!

Ray is awesome, very professorial!

Ray has been nothing but kind sweet and positive. she helped us to get a outdoor storage at another location when one was not available where she was. and when we ran into a issue at the other facility she took the time and effort to helped us fix that situation still kind and sweet and positive at all times .she has one of the best customer service personalities I have ever seen anywhere .and I definitely would recommend that facility that she works at to anybody I come across that needs help with any storage unit 100%

I love my storage unit and the workers here are friendly and have great customer service! Especially since we got a new full time property manager! The place is always clean! She constantly staying busy whether it's making friendly call reminders to customers to pay their bill so they don't get a late fee or picking up trash, cleaning the garage doors or the bathroom. She's so friendly and has great customer service. She treats everyone with respect! Public storage has the best prices around!

Ravello is amazing, great property management!

I came to look at a storage unit I reserved online because it was a really good deal. When I looked at it, it was perfect but when I went to finalize everything I was told the reservation that I made was “technically” for a different one and the one I had looked at was a lot more expensive than it showed online. I was ready to leave but Viviana was able to sort things out for me and was hands down the best customer service I have ever had. She is the only reason I stayed to look at the other unit and was so so helpful. I ended up getting the second one so a big, big shoutout to her for going above and beyond.

Doors have been broken for years and they have no care to fix them.

Cornelia, she is amazing in customer service, every time I have a question or need help, she is helpful and answered all my questions or concerns.

My property manager, Ray, is amazing! She is always so kind and positive and has such good energy. She knows her job really well and I trust her to take good care of my space! Thank you

Cornelia was awesome .thank you so much

Asiah was amazing such a great costumers service I would definitely recommend her to my friends and family she went up and beyond helping us with our storage needs

Osaiha, is a breath of Fresh air , for this place,whenI arrive I can never find her because she is out on the property cleaning, or showing units, always so pleasant! And Happy,and Helpful!. An Asset to Public storage

Wow Rayell is awesome!! Very professional and property clean!!

On site manager she is amazing she is welcoming and she takes care of the property well takes care of her customers 🙂

I would leave a negative 5 star review if I could. This location illegally increased the agreed upon monthly rate by $100. We are pursuing legal action. I would definitely pass this location by if you are looking for a storage unit. The manager is very rude to the customers and homeless people camp in the back area overnight. Hope you have a good lock. Update: so the manager of this location cut the lock on our unit and rifled through our belongings according to the county worked that is involved. This is illegal activity and police are being called. I would suggest moving anything you have at this location as it is not safe.

Cornelia was very professional and personable. She convinced me to obtain the storage unit. You need more employees like her.

They need to change there hours the close way to early

The absolute worst most rude people work here till like the garbage cans of public storage

Ogm this girl Cornelia is soooo awesome so sweet..She went above and beyond and helped me with everything I needed for my storage unit very professional.I highly recommended her for your storage unit needs.

I love Thomas ❤️ he's super helpful and an all around genuine person....thank you for all your help!

I’ve been using this storage for years. The staff has always been professional and helpful. Liz and Bea recently went above and beyond with customer service with a recent issue with my storage unit. I highly recommend others to use this storage facility.

My experience today was excellent with customer service above and beyond. Thank you

absolutely easy and enjoyable experience. vaneesha is very knowledgeable, professional and has a wonderful personality. come in and see her. i’m going to rent another larger space here next just because of how helpful and easy she made the entire process!

WAY too overpriced AND the part of the door that grabs onto the pole so the door stays open is broken. Should probably fix that, people, come on.

Very clean. Lots of room to get stuff loaded or unloaded

Trying to get ahold of a real person on this sight is like impossible!!! I have tried calling multiple times in a day, left messages, no call backs. Trash is all over the property. Nicole is like non existent! Today as I was cleaning out my unit for the final time. I tried to call so they could close out my account. No answer, left message, still no call back. x2 As I was leaving a customer had just rented a unit and her code wasn't working. Nobody was in the office to help her. As I have been coming over the last month I have seen one 1 time was there a person in the office.