Public Storage Self-Storage Units at 6938 Franklin Blvd, Sacramento, CA
4.5'x8'Online only price$ 40/moSmall 4.5'x8'
$ 40/mo $53Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 77/moSmall 5'x10'
$ 77/mo $102Best Price LabelHurry!
- Inside unit
- 1st Floor
8'x9'Online only price$ 82/moMedium 8'x9'
$ 82/mo $109Best Price Label
- Outside unit
- Drive-up access
5'x8'Online only price$ 96/moSmall 5'x8'
$ 96/mo $128Best Price Label
- Outside unit
- Drive-up access
9'x10'Online only price$ 97/moMedium 9'x10'
$ 97/mo $130Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 105/moMedium 10'x10'
$ 105/mo $140Best Price Label
- Inside unit
- 1st Floor
9'x13'Online only price$ 108/moMedium 9'x13'
$ 108/mo $143Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 123/moLarge 10'x15'
$ 123/mo $164Best Price Label
- Inside unit
- 1st Floor
8'x18'Online only price$ 130/moLarge 8'x18'
$ 130/mo $174Best Price Label
- Outside unit
- Drive-up access
9'x27'Online only price$ 180/moLarge 9'x27'
$ 180/mo $239Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 183/moLarge 10'x20'
$ 183/mo $244Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 226/moLarge 10'x30'
$ 226/mo $301Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Sacramento
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Sacramento Storage Units in Parkway
Enjoy convenient self storage in the Parkway neighborhood of Sacramento, just west of Highway 99.
For commuters in need of extra room, we have 5x5 storage units to fit important documents, books, out-of-season clothes, and sporting goods like bikes and scooters for city travel. Sports enthusiasts who use Bing Maloney Golf Course or Burbank School Park can store golf clubs, baseball bats, football gear, bikes, and more in our useful 5x 10 storage units.
Our 10x10 storage units and 10x15 storage units are your go-to option if you're looking to store the equivalent of a one to two-bedroom apartment or a two to three-bedroom house respectively: couches, beds, dressers, bookshelves, large kitchen appliances, and more. Choose an indoor storage unit down a hallway. Or there are also a few outdoor storage units with drive-up access at this facility. Just pull your vehicle in front of your ground-level storage unit and load or unload your belongings with minimal hassle.
Stop in today and let the friendly staff at Public Storage help you get the storage you need to overcome clutter.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 527)
Had issues with payment Alexandria and Merlinda help me in 5 seconds. These ladies are awesome!! Thank you . If I could give ten stars I would.
Thank ladies!!! Alexandria and Merlinda gave me Exceptional customer service!! Highly recommend to storage at this location or anywhere theses ladies work at!
Completely RUINED ALL MY BELONGINGS- upon moving things in said nothing about the COCKROACH INFESTATION! Now ALL OF MY THINGS HAVE ROACHES , COMPLETELY DISGUSTED AND DISAPPOINTED IN THIS PLACE . It’s dirty all over ! When walking to my unit can see the bugs coming in and out of all units which I did not see upon moving things in.. nor was it ever mentioned. I do NOT RECOMMEND AT ALL - QUITE DISGUSTING! Not to mention it’s not like I had much of a choice moving my things into storage they completely took advantage and it’s gross as all hell to have a business that keeps their place like this ! Thanks a lot public storage !
Great customer services
Good customer service always. Can't get into the property until 9:30 am - don't know why it's so late??? Sensors on the front gate have issues unless you're standing right on the keypad with your app enabled device. The bathroom is always out of order. The climate controlled area smells like cat urine when you walk in and it's almost always hot inside. EDIT: Found that there is no climate control at this location. It's 80+° F where the inside storage units are. Not going to work for me and my precious stuff.
can I paymy bill online
Great experience, kind staff, fair price
Maria and Merlinda are so friendly staff who help you smooth experience and professionally assist you all your concern
Alexandria has such a beautiful spirit and uplifting attitude she helped me after another location gave me the run around for 2 days straight she made my frustration turn into laughter highly recommend this location solely because of her 💯💯💯💯
This place is a complete rip off they will make your rent go up every month to where you cannot afford to pay your storage anymore it is just wrong that they have the right to raise your rent every month to its $400 I had to move out of there and go next door two extra space storage and then they want to charge me $245 after lying and say that I left a day after the date
Merlinda provided great service and was so kind!
this place closes at 6pm which makes it hard to get there when u get off work at 5
Working with Naomi at Franklin location is like shopping at Nordstrom!!
Ms.Niecey provided GREAT customer service, warm and positive spirt, and she also helped me choose the perfect and most affordable unit space. I recommend coming here for positive people and affordable Storage space.
I got into my storage today the employer named kathy, was very very helpful with me, very patient, very professional, actually took her time out of her way to help me do things and chill what to do on my phone things that she did not even have to do :-) today's date is September 16th 2022 I've always rented from public storage but she was the best customer service I've had in a very long time not only just from public storage but everywhere. Thank you so much!
I have been renting from public storage since July and I have not seen any bug's or trash around the storage! It's always clean and nice to visit.the staffing is always nice to just talk to about anything that's going on with you! The public storage on Franklin Rd is just a nice safe and clean storage to keep your things.
Dennis great job got me taken care of in fine fashion.
Merlinda is very helpful and professional. I would be happy to invite my family and friends to rent storage here. Salamat Merlinda!
Very misleading about pricing and form of payment over the phone!! Wasted my time and gas!
The office employee (Melinda) was very helpful! I couldn’t close my storage doors, which was very annoying. She came over and helped me in no time at all! Thank you!
Both staff members that I interacted with were helpful and courteous. However , I was not aware and it was not brought to my attention that moving out of the unit early does not result in a prorated return. So even though I only occupied the unit for five days I still have to pay the full $400 for the month. Even though they will turn around and rent it and recoup that money from someone else as well. This policy will prevent me from storing with public storage again in the future.
Didn’t inform us that they close at 5pm on the weekends. Pulled up (@5:00) with a full UHaul and nowhere to put our stuff. Why even close at 5 and 6… people work.
you sell unclaimed units?
Thank You for your EXCELLENT SERVICE CATHY!! 5 stars service. Very professional and I will be recommending this location to friends and family because of the OUTSTANDING SERVICE!
I wanna give a really good thanks to the customer service agent Bea for helping me with getting the information that I needed with assisting me with getting a storage. She walked me thru the whole step of the way… when I didn’t understand she made sure that I got it. So I wanna say thank you again for helping me… you rock and don’t ever change.
Some of the driveways are way too narrow
Merlinda was very nice and helpful she helped us really fast. We loved the experience with her.
Great service easy setup
Merlinda is amazing. I loved her personality and her service was awesome. She made me laugh and everything. I enjoyed talking to her so much I forgot we were doing business.
I have to say this was my best storage experience ever! There was a great deal going on and Merlinda made it seamless and easy. She is definitely an asset to this Company!!! Her customer service was so great that I’m giving the information to my friends and my realtors. These days, everyone needs things to be this simple and a smiling face and patient personality can make even the roughest situations feel easy. Thank You Merlinda🌺
Marlinda help me to hace storage and she si very infórmate she si Nice persón and good customer sevices i ella recoomed this storage to My family and frends
Merlinda provided me excellent customer services Also i recommended to my family and friends to recommend this location. Thanks
Merlinda was fantastic. She met all my required needs for moving my personal belongings into a storage unit that I had inquired about. Price was a bit more than expected to pay today, but that has nothing to do with her 5 star performance. So job well done to Merlinda. I would definitely recommend others to inquire about a storage here. If anyone ever to be in need of a storage unit.
Niecey has wonderful customer service skills with a positive attitude, you need more positive ppl like Niecey working for your establishment
Niecey was an angel for the day that assistant me with my payment she was fast and professional, she needs to be valued by this company because she is an asset.
The management got sticks up therre u know what's they are Hella watching u
Melinda great service an person❤️
She is wonderful... I sm glad we gpt pushed to her store.
Merlinda. Great and beautiful lady...she is so thorough and high joyful...we already love her. She is the best!!!😍😊😇💐💐💐🌸🌸🌸🌷🌷🌷🌺🌺🌺🌹🌹🌹🌻🌻🌻💕💖💞
Merlinda was helpful today and provided good customer. I will suggest Public Storage to friends and family who may need it.
Merlinda was friendly, awesome and quick to work with. She helped me transfer unit, showed me my unit to make sure I was satisfied. Great customer service and would recommend this storage place!
Jackie was a good help to me thank u keep up da good work 👏
I was very pleased with Public Storage they where very helpful and i got the storge i wanted at a great price, the lady at the front dest was very nice and helpful i would recommend going to Public Storage on Franklin Blvd 100%
Niecey very nice and sweet property was clean. I feel safe with my belongings here. I would recommend come see Niecey
Merlinda helping with the unit and im very please to have her help and I'll recommending this property to my friends and families because due to the costumer services.
Great customer services from Jackie. Highly recommend ✨🌻
Dora has Outstanding People Skills, She is Very Professional and took the time too explain the details I appreciate Excellent Customer Service Thanks A Million Lewis Amos
Highly recommend. Niecey is such an amazing manager! Super helpful. Need storage plus great customer service. Go heren
Melinda was great positive and very knowledgeable.
Really nice place and good people. I will highly recommend it
Merlinda assisted me in relocating from one unit to another and her professional customer service made the transtion smooth and easy for me. I would recommend this property to my family and friends.
Cathy was very helpful in finding the unit we needed and working with our payment requests. Process was quick and affordable. Thank you!
Niecey help me out with my storage room. She is very helpful person and I thank her for that. Thank you I got myself a great storage.
Niecey was extremely pleasant and patient with me with renting and downloading the ps app. Thank you niecey for a wonderful experience
Niecy me atendió, es muy amable🙏
Niecey is the most amazing angel. She helped me get in, helped me download the app and stayed with me every step of the way. She is personable and professional and thorough. She made moving day easier. I appreciate the excellent service.
Melinda was very enthusiastic and helpful. She readily assisted me with all my needs. I would recommend service from Merlinda and this facility to everyone at Public Storage.
Merlinda was a great assistant to get me setup at Public Storage. Great rates, clean and secure facility. I'm impressed with Public Storage!
Merlinda has very good customer service.
Cathy was amazing and was very helpful. Will highly recommend this place to family and friends. Thanks Cathy
Marlinda was amazing. Definitely recommend this place to anyone looking to get their stuff in storage. Super helpful
I have a storage at the auburn bv. location But it closes at 6 pm each night. so. I am only able to access.it on the weekends. People are just getting off work at 6 pm so i am Very frustrated with the hours there.
Merlinda did an excellent job of helping me. I recommend this place to my friends.
Great service from Merlinda! Would highly recommend. Fast, nice, and very easy to work with!
Hi my question is this does this one have an auction and if somhas anyone ever done an auction and how much do u know what to bit and when are the auction s and can I get. Emails when they are going to have them. Or on my messenger. Thank you
Merlinda. Was very nice and sucessful and helpful.
Merlinda was very friendly and respectful! Loved working with her as she was very polite and helpful. Make sure to find her here!
Melinda, was very helpful she made made my visit special. I would recommend this place to my friends and family!
Melinda was very helpful I recommend this
Merlinda was very helpful and efficient. I highly recommend this location to all friends and family.
Melinda have been a great help to me. I recommend to my friends if family to this facility
I've been to other storage units and Melinda's service was the most helpful and informative I've ever received. Her customer service was above expectation and I would definitely recommend this property to all friends and family!
Merlinda is very amazing and very helpful person she answered all question that I need to know about having future storage she gave me the details about contactless erental service and mobile apps she is a great customer service and an asset of the company I will recommend this facility to all friends and family thank you merlinda
Merlinda is outstanding!!! She made our experience easy and enjoyable. We recommend this location to our friends.
Melinda is an awesome Mgr and multi Tasker. Thank you for your great hiring.We wrecommend this location to our friends and family!!!
We give Merlinda for great customer service and loving and positive attitude quick service and property was clean and convinient Thank you Merlinda from Juanita and Jose
Diamond is a rocking lady! My lock broke at the end of her shift, she stayed past her shift was ended in order to help get me settled. Many Many gold stars for this kind lady!
Melinda was always very helpful and friendly I would definitely recommend this facility to anyone needing storage.
Merlinda was outstanding
Yvette was amazing! I couldn’t have asked for better customer service! She got me set up right away and was so nice and courteous. I’ll definitely be recommending this specific location! Thanks so much! 😃❤️❤️
Yvette was very professional with my service today. Therefore she is a winner.
Omg! I would of stayed if I didn't have prior business. I paid a bill today and Diamonds hospitality is truly wonderful. So have a coke and a smile because you put one on my face!
Thanks Yvette for all your help highly appreciate it
I visited the property and Diamond was such a help and so kind and took her time with me and all of my questions! She showed me 3 different units they had and all the merchandise they have in store. Their prices for boxes are a pretty good deal not too bad and I plan on renting with this company within the next few weeks! I highly recommend.
The Manager Yvette, went above and beyond to help us out. Very good customer service. Yvette needs to be recognized, Thank you Yvette
Merlinda is an excellent customer service representative she takes pride and making sure she gives all of her customers courtesy calls before their due date and she is always greeting with a friendly smile I love the storage location thank you for all your support and and all you do! she deserves a raise !Over and beyond helpful.thank you Pebbles...
Merlinda had a great customer service. I was confused about many things because it has been a while since my last inquiry. She explained it to me and provided great information. I recommended my friends and family to see her in Public Storage. She is very helpful, kind, and informative. Thanks, Merlinda!
very good service very helpful and always willing to give what ever necessary to help out. Merlinda especially was a great employee and gave the best customer service.
Melinda was very helpful and kind, especially during my move out period
Marilee the property manager trauma is so helpful and kind! I have been a customer for over five years now and she's always in very kind and helpful I am disabled so it really helps to have somebody that empathetic your situation I just love her! It's a pleasure doing business with public storage and her as a manager! Thank you very much Public Storage for Marilee being on your team!
I love oublicstorage i got a small unit and wanted the next big size. Well Yvette was the best she helped me and I came out with a great deal she went out her way to make sure i was satisfied. I want to thank you y ette. Just cause of you I would recommend publicstorage to everyone. GOD BLESS. KRISTINE SPACE 107
It seems like it's a pretty clean place I pray they take care of my things
I've been renting this space since 2014 and I can personally tell you that Melinda was a huge help!!! Very professional and willing to work with you, whether it be about payments or information on my storage. I will miss this place but I know if I'm ever in this area again and need of storage space, I will definitely come back and recommend this facility to my family and friends.
Great customer service. They help a lot and especially Melinda always help you
Very helpful management, was helped by Merlinda. She was very polite & friendly, move in process was very efficient.
The staff is always polite merlinda especially has been so helpful in the past and as always i don't think I would want to store my things anywhere else I doubt I'd get the kind of service I get there from anywhere else thank you public storage
Nice and helpful staff
Merlinda was so amazing ,efficient and helpful. I needed to upgrade my space and she made it easy and ,and helped me transfer my belongings.
I came in today to resolve some issues and Merlinda was amazing at helping me resolve them . I recommend this storage location to anyone looking for good customer service Merlinda is the one to talk to.
Marlinda is nice and helped me alot and everytime i come she is helpfull and i would recamend this place to my friends ans family
Merlinda was wonderful to work with. I had rented through the online site but found out our unit was too narrow for our items and she was able to switch us out immediately to one that had double the width within minutes. Super easy process and super friendly. Thank you so much Merlinda!!
I have had the best experience overall coming here because when you walk in you are simply greeted and cared for from the moment you walk in to the moment you leave. I have gotten a storage unit with this company due to the environment I was around while looking for one .thank you to umayah for helping me
Great customer service and great rates. Ask for Merlinda. She’s the best! Got us a sweet spot to store our things. A++
I had a rough day and a long day at Public Storage but it turned out to be a great day because of wind staff in particular Yvette we were down to the last 20 minutes she kept at some point while being courteous patient and respectful her professionalism stood out the most he didn't think we'd be able to do it we surprise her and ourselves we got out before closing time we want to thank you Yvette for helping us you made our day end on a positive note thanks Yvette from Yvette
Absolutely amazing service! Needed to pay my bill and cassy made it easy and quick! 10/10 always recommend this storage
It was my first time renting a storage unit and the onsite Manager Merlinda made the experience quick and stress free. I will be recommending this location to everyone I know in Sacramento.
Excellent service. Cassy was very nice and helpful and even though i decided not to choose this location for my storage. Left feeling good that some people can still be decent in customer service. Thank you Cassy? Casey? Girl with orange hair.
I walked into public storage today to check on some options for my account. Right away Josie Reliy was caring and concerned about my situation and options that I had to make decisions about my account. Hands down she didnt disappoint me at all and she helped out with every problem I had and all my questions. I walked out today knowing my belongings at there storage was safe. Thanks to her I recommend this location to anyone. Josie Reliy your amazing. Keep up the great work and customer service.
Melinda is so awesome and was super helpful!
Merlinda helps me all the time & gives great customer service & is highly recommended.
Merlinda is very professional and very helpful.
Merlinda is a great help. Excellent customer service. Thank you Merlinda.
This place blows
Merlinda was great! She helped me with my storage needs, which made it an easy moving experience, I highly recommend this storage facility to my family and my friends, Please ask for Merlinda.
Merlinda was great today thanks for the help⭐️⭐️⭐️⭐️⭐️
very helpful front clerk name merli
Merlinda, was a great personally very bubbly and sweet, Since the Covid customer service has been customer service has been unpleasant, merlinda made my day with awesome customer service, merlinda was very helpful, I live out of town, I for got my code to get in the gate merlinda was very thorough and give me my gate code🤗
Merlinda has awesome service and great character. I would suggest this company to friends and or anyone looking to put things in storage.
Great friendly staff . Excellent customer service.
Melinda is always so nice. This is one of the better managed storage facilities in Sacramento
Merlinda was awesome. She was very helpful and informative about the auto pay option. It save me time. I really appreciate her.
Merlinda is great customer service. Very nice , always smiling ... always ready and willing to help. Definitely made me feel more confident about leaving my belongings here. She is Definitely deserving of a five star review. If you are looking for a safe public storage where you can piece of mind . Come here and merlinda will hook you up. 👌🏼
I enjoyed the friendly service an clean environment. Great customer service. There simple easy an clean.
I love my little storage locker here! Very nice, well kept facility. Not too bad, cost wise, either!
Merlinda was so helpful & super nice. I highly recommend this place because of her. Great customer service!
Merlinda is Awesome!!
I used this storage site for 5 months while the new school year started and they really took care of everything once I had left back home. I’m happy to say this has been a very positive experience with the staff being very nice. Thank you to Merlinda for Helping us check out and being a pleasure overall!
Melinda with Public Storage goes above and beyond her job description. I’m very pleased with the extra help she assisted myself and my family moving in and out storage containers last minute. She was very kind and allowed us to make sure to have it done so I can return that you U-Haul back without having to pay an extra rental fee for the u-Haul. thank you very much Melinda For your kindness and understanding.
Merlinda was incredibly helpful. We were running behind on unloading the truck when we first rented the storage unit and she aloud us to use a standard hand truck as well as a flat bed hand truck. It made the process go so much smoother and faster that we were able to finish loading up the storage unit before they closed for the day.
Merlinda was so nice helped me out very fast ! Highly recommend
Merlinda was helpful and very respectful. I might stay the longer than needed.
Very well & respectively rep.Merlinda from the frist day of Public Storage with completions of up dates in our personal information for site & our personal storage rental space . I Miss Francis Shinn & 3 Son's well appreciative @ Public Storage for The 3 Years @ site, also well respectively reminder calls for monthly payments.Thanks Miss Francis Shinn & Family P.S. "Keep Up The Good Work"!
Melinda was very helpful and made sure I became a customer.. I do recomend friends and family
Merlinda very helpful and nice this facility is very clean I recommend to all who needs place to store their property
Merlinda and Mrs Yolanda deserves 5 plus star with the outstanding customer service.
The service is great! When I reported a concern about another client on the grounds, Merlinda called me back as soon as she got the message to find out the details. She followed up to assure me the person in the next unit was spoken to about it. When it was time for me to close my account, she was very helpful, pleasant, thanked me for being a very good tenant, and said she would miss my business :o)
Merlinda is amazing !! Recommend to all friends and family because of her. Love her energy !!!!!
Merlinada very good customer service friendly and helpful.. Also was able to help me resolve a payment opfion i wasent aware of. Thank merlinda and all you nice people at public storage....... Brian Aduca
Ms. Melinda is a very sweet person and deserve a raise.
Merlie has amazing and excellent customer suervice, she was able to provide me with a storage unit that fit my every need, and I am leaving happy. I 100% recommend this location. Thank You Merlie!
Worst experience ever
I've been going through a lot of bad weather lately but Everytime ive talked to Yolanda she was very helpful. She don't take no mess, so I feel my belongings are safe. I find Public Storage to be a bright spot in my darkness. They are professional and empathetic at the same time. I would recommend them to everyone 100% of the time.
Yolanda is very friendly and very outgoing she is very helpful and knows what she is doing I would recommend her store
Yolanda is very courtesy and helpful the property is very clean i would recommend this store
It's always clean and the people are nice
Yolanda was very helpful and took my payment with no problem and I've had no problems with the storage place on Franklin whatsoever very good
Yolanda had excellent service she help me with everything I need help with I would recommend this store to anyone would is look. for storage
Since day one Yolanda has been nothing but of a sweet heart to me and professionally plus she has been real courtesy to me and I form a friendship bond with her so I will definitely recommend coming here and getting good service.
Yolanda was great! She's professional and great at customer service!
Yolanda helped me with my payments she was very helpful and good.
Nicole help me pay my bill
Nicole helped Me with my minivan and she was really good yeah
Nicole helped me with my move in awesome
Nicole was helpful i had i great experience and she was very knowledgeable.
They help answer my questions and I would recommend them to everyone
Nicole assisted me with my monthly payment. She was very polite and helpful.
Nicole was the best help. She moved me in efficiently and promptly. I am blessed to have chose them for to secure my property
Nicole was very helpful and the property is very clean and safe
Super friendly and willing to make your experience better in any way possible. I went in to pay a bill and was looking to downsize, there were no units available and Chanda was gracious enough to contact me as soon as another storage was available!
I was going through rough times. And the manager Yolanda was so helpful and sweet. But while I was there I noticed there were no golf carts for the employees to use to get around that would be really helpful and useful to have golf carts to get around. The storage facility was clean and Mrs. Yolanda was nice and polite about my situation and very helpful and respectful. I am going to tell my friends to use the public storage on Franklin road in Sacramento California.
Very fast and triendly service i applied online i recieved exactly what was offerd
I've used multiple storage facilities and by far this was the most professional and cortious personal I've encountered. I thank Miss Yolanda for keeping the campus clean. My day had been hectic and she made it better with her sense of humor. We walked far and Miss Yolanda should probably have a golf cart on site. Thanks for everything Miss Yolanda. Joseph
Yolanda was very nice very very good lister she an 👼
Nicole helped me move in
Merle helping me out with everything and I recommend her a five star because she was nice to me and treated me with good manners and with common courtesy and a good sense of humor 😄
Yolanda is very respectful and helpful. I love coming here and will continue thank you so much for your great customer service.
Yolanda provides good customer service and the property is clean.
Yolanda was very helpful and quick with getting us in and out with a new storage unit. I can tell that this place is going to be hassle free.
The property is very clean Yolanda us very friends and very professional
Yolanda was very nice and thorough with everything i needed to know. So far so good with my unit. just wish it were more driving and walking space with bigger cars ie. Caravans and trucks.
Nicole helped me pay bill
Makayla was very helpful and got me in and out in a timely manner.
Nicole was awesome. She made the process very easy and stress free. I'm very thankful for her assistance!
Nicole helped me with move in very nice
Nicole really saved the day for me. I came in right before closing and it was a Holiday weekend. I am forever grateful! Thank you for everything.
Nicole helped me move in ,she was quick and friendly
Nicole helped me move in awesome customer service
Nicole helped us move in was great lady
Nicole helped me get my gate code.
Nicole helped me to get a unit and she was very friendly and helpful!!!
Nicole gave me great customer service that had help me today on a budget !THANK YOU 😊
Nicole was very helpful and attentive
Nicole was great! She helped me and was very professional!
Nicole helped me and space is great
Nicole was very friendly and greeted me with a smile and gladly helped get my locks on my storage unit correct amazing customer service and beyond nice, if you ever go there she will help you and point you in the right direction! Much respect.
Nicole helped me move in
Maggie was super helpful assisting us with our recent rental. She is both personable and professional (as well as patient). She walked us through the PS process ensuring we understood all contract info, PS policies and other facility practices. The facility is well-maintained and conveniently located for our storage needs.
Amazing service!! Nicole was very pleasant and a great help for David and I.
Nicole was great and helpled me with my move in thanks so much
Thay r the most worst they keep adding money to your bill every month you are with them
Nicole was awsome she helpedme move into a storage. Very professional in kind.made my storage experience a plesant one. Give her a raise
Nicole was exceedingly helpful with my move in and vacate. She is nice and amicable and always willing to offer advice to help you find the unit that best fit your needs and budget. I’ve checked out two more Storage companies before finding Public Storage and this one on Franklin Blvd had the lowest rate and widest variety of options. Definitely consider storage by with Public Storage.
Nicole helped me move in thank you for your excellent customer service
Nicole helped me pay my bill and set up autopay
Nicole took my payment, very pleased!;
Nicole helped me get my gate code
Nicole was such a joy and i appreciate her help for helping me with our unit
Nicole helped me get my payment for my account at another store she was very polite and patient. Thankful for her great customer service.
Nicole helped me pay my bill
Nicole is the absolute best!!! Thank you so very much for your help!!
Nicold helped me with my move in she did such an amazing job with my mom aida. We appreciate you thanks again
Nicole helped my mom find a good storage unit for her needs
Nicole help me check out! She is always pleasant and ready to help
Nicole and Maggie have helped me tremendously; great customer service.
Nichole is wonderful! I walked into public storage with a full U-Haul truck ready for deposit into my unit. I approached the staff person Nichol and said, Good morning I have a complicated situation: 1. I forgot my code; 2. I don’t remember my unit number and 3. I’ve lost my keys. Nichole said, ‘Good morning, no problem”. After taking my i.d., she got my information and then said it may take a few days before getting the lock off the unit because the manager handles that but I could call a locksmith myself for immediate assistance. A few days wouldn’t do so I opted to call a ocksmith myself and he tried but could not pick the lock nor drill it off. Nichole called me while the locksmith was attempting to do his best and she informed me that she contacted the manager already, explained my situation and that he was coming by and would take care of it himself in a few hours! I told the locksmith to stop because help was on the way. Long story short, I have a new set of keys my U-Haul truck was returned 2 hours ahead of schedule. Nichole made my rough day smooth and showed total professionalism by advocating for me as a customer. I totally appreciate her thoroughness and the take charge energy she showed. I will say everyone should feel their items are totally safe because the lock wasn’t budging for the locksmith. Thank you, Nichole you made my day much better. Gail P.
Nicole helped me move in . She was great for helping us out , really love what she showed us really great performance, was super nice with us also tended us really fast and were able to make a deal with what we were looking for very happy thanks.
The service at this location is great, very helpful, and kind given my funds required searching for the right storage size and price a big thank you to Miss Merie. . The facility appears brand new its so clean and organized and I'm happy to be in business with a good storage company
Nicole was really good at helping us resolve our issues
Nicole is great she gave me a lot of details to make me a good deal
Nicole is great help
Nicole was phenomenal helping me with moving out. I wish I informed her of me moving out prior to finding another space because she was very helpful. I will be back. Thanks so much Nicole ❤️
Nicole helped me and was very helpful
Nicole is totally patient and great!
Nicole helped me move to a smaller unit . Very nice and helpful !!
Very very helpful and interacts well good addition to the crew and family Nicole was amazing
Nicole helped us and was awesome
Nicole helped me with my payment today. She was professional, patient and most importantly was friendly and had the biggest smile! Maggie was also wonderful when I first moved in earlier in the month. This location has been excellent on every level. I highly recommend this location before any other location!!
Nicole helped me with my code she's awesome
Nicole is excellent and a GOD SENT ANGEL! HALLELUJAH💃💞
Nicole helped me with payment and account
Brad Munson First time here, and spoke with Maggie she was awesome, helped me with what i needed to get, took me around to look at what spaces that would work for me. She was so good and very helpful. I would recommend my friends to come here for their storage needs.
Maggie was a great representative she is a great asset to the company
Sarah and maggie are amazing . they helped us and got a great deal. And aloso got a quick pac thanks ladies
Nicole was professional, polite and a great help with meeting our organization needs! I wish more companies had employees like Nicole. Thank you. C J Y
Nicole helped me get my gate code. After a rough day she was so kind.
Great experience... Even waited for me.. Thanks
Great customer service got a fantastic rate.
Great customer service
Nicole and Sarah were awesome and helpful
Thank you Sarah for your help. You guys should go to public storage
Nicole helps us move-in. She’s very, very nice and friendly. She knows very well what she’s doing.
Nicole was very helpful and amazing
Nicole was very helpful with all my storage needs. Thank you so much
Nicole helped us move in
It was my first time renting a storage and Maggie helped me. She was very wonderful at explaining and signing me up. She is the best employee and will help you out.
2nd time renting here. Maggie is very nice, helpful, knowledgeable and walks the walk. Everything fit in our tiny storage space, which is the best price in the area we needed it. Thanks for everything, sorry to see you go. Hope the next person in charge is as good as you. Other employees have also been very helpful.
Nicole moves me in she was very polite and quick!
Maggie helped me out so much. I was so frustrated and didn't know how to get a storage she made it so much easier.
Was assisted by Nicole. Came in to this facility to make a payment for my out of state storage unit. Nicole was very helpful and polite . Very good customer service. Thank you.
Came into to get my code from Nicole. She made it quick and easy. Never had any problems at this location.
TANAYA is great. Went above and beyond
Maggie at this location is the best,she really went out of her way to make sure I was satisfied with my storage space
Maggie was friendly and helpful! Price is right.
Very attentive and helpful and speedy great service.
Maggie was really helpful and it's public storage so what do you expect?
Excellent customer from Maggie & Sarah, very nice people!!
Good job Maggie
If you have any issues Maggie is the person to go to, great customer service and actually cares about the customer.
Great experience, knowledgeable staff. Would rent here again!
Maggie was an amazing, helpful and informative employee. She was so kind and made my experience an awesome one!
Maggie was awesome she was very informative and friendly...would highly recommend this storage facility!
I love the Franklin location I definitely recommend this location the young lady Tanaya is very pleasant she’s the alone and still gets in you and out in a timely manner much appreciated !!!
Great experience; Maggie and everyone was helpful. No pressure and clear easy to understand info. I was comfortable with everything.
Just found out they have a policy i totally disagree with. A new month starts on the 1st, if you move out on say the 3rd, you will be charged for the whole month. They then can,and usually do, rent out that same unit that same month capitalizing on double payment for the same unit.
Joy was very helpful! Great place
Amazing and quick service, Joy was super helpful and nice.
Thank you Joy! You are a life saver. Great experience!
Joy this morning was so nice and kind, she made me feel like family. She was nice nice nice
Moved out and was done.👍
I'd rate this place 0 stars if I could. Worst storage facility I ever encountered. There's a receptionist who is extremely rude and overall management is horrible. No sense of how to provide decent customer service. They just care about ripping you off and over charging. I attempted to contact higher ups and they do not reach out to resolve concerns or complaints. I'd recommend Life Storage or any other company over this business. One of the worst businesses period I ever encountered. *Updated to 3 stars. The manager reached out to make amends for my experiences with the company.
Joy provided us with excellent customer service. She showed us the perfect unit for us. She gave us a good discount.
Joy and Linda were absolutely wonderful and extremely helpful.
Maggie is awesome. She was very helpful and courteous and made sure I was taken care of. Would definitely recommend renting from this location.
Maggie was great! She stayed after they were technically closed and was super sweet about it. She also offered good tips on how to maximize space and ensured we were taken care of. Great facility, very secure.
Very nice and Well explianed on everything I Will come back again thanks maggie
Joy was cool great service
Maggie and Linda were very nice and helpful! Thanks for your assistance today ladies!
Maggie was wonderful! She explained everything so thoroughly and made the whole process incredibly fast and easy. I love the security of the facility and will continue to use this location for my storage needs. Thank you, Maggie!
Maggie the property Manager is very nice person . And give us the best rate . Thanks Maggie
Great service and experience.
Melinda helping me out with with my storage, needs I recommend to family and friends, this property
I am new customer to public storage. Maggie is a great person at the office. She helped me to choose the right size of the storage. She thought about my situation and asked detailed information regarding how many things I need to be put in the storage.She is considering me as a customer not only for the profits purpose. She is also very helpful and keep the property very clean. She is super patient to me even English is not my first language. I strongly recommend this storage place and Maggie is very pleasant to talk to if you have any problems.
It's all good!!! Friendly
Hey I am so great ful for Summer at public storage. She was a great help and continues to be. Thank you so much Summer. Keep up the great job.
What time does the gates close?
Maggie you're awesome!!Thanks for your help and making my life easier girl. Great customer service. Thank u!
This lady Maggie is absolutely Amazinggggg
Maggie was very polite and helpful.
I went in to get a storage and had the best customer service. Maggie was awesome😉
Maggie had great customer service and she helped me out so quickly I greatly appreciate her friendly customer service
Price is a bit high...but they do a fine job.
WERE GOING TO STORE A BOAT HERE INSIDE A UNIT.. SO MAYBE YOU CAN STORE A CAR??.
Can you store a car there?
Great service. We really appreciate Maggie’s excellent customer Service. Look forward to to doing business again.
Hello my name is David Vigil- I have been a customer at Public Storage since the year 2015. Let it be known, that I have always been provided with the utmost professionalism and courtesy by Maggie. It is and has been a pleasure doing business with Public storage as I look forward to a pleasurable and continued business with you in the future and present. Thank you so much. A satisfied client, David
Maggie was very helpful! She put in a request for a lower rate for me
After I spoke to the Supervisor about my issue he took care of it with no problem.
So happy to end my account with them storage fees just kept going up they don't keep the property clean the prices just a rip-off
Nicole was helping me with my storage and was very polite and helpful.
FIRST TIME RENTERS HERE .. SO FAR SO GOOD ..
The service that we got from an employee named Maggie was wonderful and we would recommend them to family and friends and use them frequently when needed.
This place is the best! Cheap affordable! Open on weekends and have 24 hour surveillance! They have locks for your storage unit! Also have boxes and things for you to pack your things! They got free water and restroom also!
Maggie made my move in extremely easy and great service.
Maggie was great, was on top of her job and made everything flow smoothly. Would give more stars if possible
I have rented my storage unit for over 5 years. In 2018, place has improved greatly and now it is clean and feel safe. Maggie and others have done great job keeping it decent. Thanks!!!
Maggie was awesome. Very helpful and has great customer service. I really appriciate her kind and helpful personality at this so stressful time. She rocks! High five to her! Thanks again.
The manager name Maggie was so nice!! Very friendly n easy to talk to... she helped me get through the storage renting procedure fast n easy... was glad I picked this storage..
Amazing customer service with Maggie, very helpful!
Great service the manager is the best. On top of things. Restroom is clean very respectful. Area is clean great deals. I love it.
Where do I start!? Great deals on the units and the manager Maggie is absolutely WONDERFUL!!! Very accommodating and informative, best customer service ever.
Expensive a rip off
Maggie is downright awesome and understanding your needs for your move, she knows the deal. Thanks alot will be back again when needed
Great customer service thanks to Maggie!!
Maggie was awesome, simply the best storage experience I've ever had hands down
Very knowledgeable of storage units. Very nice great customer service!
Maggie is the sh$%% frfr she's the perfect person to help someone get their stuff stored quick,fast, and un a hurry😙😚😗😍 not to mention she's really down to earth and about her JOB Good Job Luv.
Maggie was totally awesome! She helped my sister and I by finding the best deal for a storage unit. She's great go to her, go to her! Fast, friendly and very professional. Excellent job!
Staff has worked with me. They deserve a five.
Top Notch facility! I recommend this storage to everyone wanting safe, clean and secure services.
Very clean ,nice and Maggie was great she had us in and out in no time explained all the details and saving option available to us .will never go anywhere else but here and I am going recommend this location to all my friends and family A GREAT BIG THANKS TO YOU MAGGIE !📣 I was having a rough day she made it easy and nice for me.
Merlinda you were awesome Splendid customer service very accommodating I had a wonderful experience thank you so much
Melinda, she was a very helpful person and very professional, great P.R, personality..
Maggie help me today and was Very helpful and polite. She meet all my needs and made sure she explained everything careful and clearly. 5 stars Thanks Maggie
Maggie was great!!
Merlinda assisted us in the rental process. She was exceptionally friendly. Definitely stop by! Thank you.
Merlinda provided us with great customer service. Very happy! I would recommend to my Uc Davis friends and family!
Melinda was very helpful and had an amazing attitude. I might even have a job this summer because of her.
Really awesome customer service clean lot clean units Maggie is great there definitely answered all my questions and concerns best experience ever
Used a unit for a couple years, finally have a big enough house for our stuff. Maggie at front desk was helpful with some info on prolonging my move out date.
Thank you so much Merlinda! You are the best! I appreciate all of your help! I recommend this storage facility to all my family and friends!... and everyone else! :)
She was a lovely adorable lady Merlinda she has positive attitude and help us on the storage size that we want....please I will recommend this property to any resident in Sacramento to come and check out this location and rent it
Merlinda gave excellent customer service and she was awsome. Thank u Merlinda for helping me and my son. I recommend this location to all my friends and family.🙌🙌
Very friendly receptionist “Melinda”! She helped us out on everything we needed. Recommend to everyone including all friends and family.
Gina has been a friendly and helpful face in the office at this Public Storage facility.
Melinda was very nice and had wonderful customer service i would refer this property to my family and friends
Merlinda and Gina I'm very satisfied with the service. Very helpful and recommends to my friends and family.
I came in today to get a storage and Gina was sooooooo amazing. She helped me out so much💯. This is an amazing storage, thank you.
Chan did a wonderful job helping me figure out what I need to store my stuff.
how much is to rent a storage?
The auctions are fun
When I first moved in, there was waste from a homeless person that had to be cleaned out. Apparently, someone had been living in the unit and using a bucket to relieve themselves. The employee offered to upgrade my unit and let me move in to a different unit, so that was okay, if a little off-putting. About a year later, I received a phone call letting me know that they had cut the lock I put on the unit because I made a late payment. After reviewing their records, the employee realized I did not make a late payment and offered to put a new lock on for free. They would hold the key at the front. Again, mistakes were made but at least they were reasonable. When I wanted to move out, I called three times over the course of three weeks and left three voicemails. No response. When I returned to empty the unit, it turned out that the lock was never cut. So, there was no key. I had to pay a locksmith $45 to cut the lock and wast time waiting for him to arrive. It should not be this difficult to store a few items.
We contacted this property online and Merlinda gave us a call immediately and left an informed voicemail, we set up a meeting to look at the storage and we spoke briefly about our needs, she was able to get us into a perfect size storage unit while also explaining the lease and payment details step by step. We look forward to doing business with her and your company, we will be telling our friends & family about your great service! Thank you so much!
Hola quiero saber cuanto cuesta. El storage mas pequeno para una lavadora secadora y nevera?
Horrible customer service and rude employees.
Came for a storage and they mandated I buy their lock for an additional $20 and their insurance
The staff at Public Storage were very helpful John, Jessica and most of all the property manager Gina. Our move was complicated and chaotic from the start, but her friendly disposition, cooperation and seemingly endless patience and professionalism made it possible. So glad we made the right choice when we chose this facility to handle our storage needs. I would highly recommend this particular storage facility to anyone hoping for a pleasant experience when renting a storage unit(s) in the Sacramento area. I have dealt with Public Storage in the past at other locations, but the experience was not the same. Thanks again Gina, for all of your help!
Safe reliable storage Under New Management
We helped someone move their things in and out of this place. It's not clean, if your storage is in a inside unit, they have nothing to hold the doors open so while you're breaking your back moving furniture you have to figure out how to get the door open. There's no room for parking if multiple people are there for near units. My husband had to direct the lady on how to make the flow make sense because she had no clue.
Merlinda awesome person.
Merlinda was amazing. She was helpful and kind. She made sure I was well taken care of. I appreciate her greatly.
This place is great, service is impeccable. Merlinda is so friendly, and helpful. My husband and I would give her 10 stars if it were possible.
Melinda is nice and friendly and very helpful she took me today to view couple storeage space and explain the price to me with patience thank you melinda .
Merlinda was very helpful and friendly. Even though she was on her lunch break, she still helped me check in to my unit and showed me around. She explained the pricing very clearly and made the process very fast and easy. I would recommend this property to others for storage.
They have the worst hours they open at 9:30am and close 6pm or 5pm on weekends. They stop letting you enter 10 min before they close. And they will run out yelling to tell you. And when you try calling they don't pick up. If I didn't need such a quick storage I would have never rented from them.
Linda was the bomb. She assisted me efficiently and effectively. She also made me aware of all Public Storage offers and went the extra mile to make a call to customer service to get me taken care of and my property is actually stored at another location. Thanks bunches Linda!
Linda was very friendly and gave me tons of useful information.
Awesome place to rent from and Linda is AMAZING!! Super cool and very friendly.
Great service by Melinda! Love this place!
Linda and omar are outstanding great cutomer service. They are there to answer all your quetions and take care of everything.
Had a very good experience, very friendly manager.
Mean and unfriendly staff they pressure you to buy staff that you don't need.
Linda was great she helped my mother in law out and made sure she got the right unit to fit all of her items. Great customer service!!!
Ms. Linda is awesome, very great customer service, helped me each time I called and told me everything was going to be fine 💜
I called and talked to the manager Linda about my payment. I was a couple days late due to my wallet being stolen and Money being used. I was never late on a payment, always paid on the same day. When I asked about the late fee being waived because of the situation she said she would see what she could do. Linda calls me back and informs me that although a district manager said No he wouldn't do it, (Guy obviously doesn't have a heart) she went outta her way and worked her magic on the phone with customer service and got my late fee waived! Kuddos to her and her excellent customer service! I think her higher up needs to take some notes! She is and will be the only reason I stay with Public Storage. Human resources this lady needs a raise! #OneHappyCustomer #BecauseOfLinda
Linda was great rent here! Tell your friends!!!
The employees there are so caring and friendly!
The customer service is great! Merlinda is wonderful,friendly and very helpful and respectful. I would refer anyone to this public storage. I rented on 2/20/17. Great! And reasonable rates. Complete satisfaction.💑😊😊😊😊
Accessible location. All staff are down to earth, especially Merlinda. Questions are always answered and explained, always makes me laugh. Personable with every customer. Go Merlinda.!
Public storage has been great so far to me! Thanks to merlinda who's an awesome employee that loves to help me out. I would recommend people for this spot!
We've been in this property since 2016 and I've got to tell you Merlinda is so awesome. Even tho she gets busy she still has all the positive attitudes towards the customers. I love coming here and will be staying here for a long time. Great job public storage. Great job Merlinda!!! You are one of a kind!!! Thank you!!!
We rented a unit when we decided to get our house ready to sell. Everything was fine and when we moved and were between houses, we rented a larger unit to store what wouldn't fit in the apartment. They charged us a lot more after the first 6 months had passed and really charged us a lot on the two units for 2 months. We were not sure when we could move into our brand new home until the end of the month and were not sure we could actually get out of both units by the 31st. We ...did and the next morning (Sept.1) I called and left a message that we were out of both units and to please call me if there was a problem. No call. My husband went there that morning to sweep out the units and was still there after the office should have opened. Tried to tell them that morning we were out but no one was there even though it was after 9:30. The next day we received a bill for $3.68 (no one has told us what that was for) that my husband stopped by on the third to pay. He told Stacey, the manager, that we were totally out. She hardly acknowledged him, but did not dispute that. On the 8th, I received an email that we were late paying on the biggest unit and owed them $182 for it. I called and talked to Connie who told me we had left a lock on the unit. I asked her why she had not called me on the 1st or why Stacey had not told my husband on the 3rd and she said that they were busy. We had the lock off later that day. Had she called me on the 1st, I would have had the lock off within an hour or two. They have now sent us to collections for a problem that could have been easily solved and that we had no idea existed. This has left us angry and feeling like they purposely are trying to cheat us. Do not go to Public Storage. See more
I came in to pay a bill and a woman named Jackie helped me. First time dealing with Public Storage not over the phone and I am very impressed. Her customer service was excellent; even though it was late in the day, she smiled and was in good spirits. Thanks, Jackie!
The best Candice
Bad, felt like I was getting ripped off. Unit had hidden fees that raised the storage to 240+. She would not let me rent a unit, telling me I had no choice but to buy their lock and tape. I dont even need any packing tape. I just need a storage unit. Go next door. It's better, less of a hassle and no "hidden" fees. She told me earlier in the day, she lost 2 customers, I can see why.
Good indoor storage units, and merlinda at the front desk was super helpful!
Excellent service! I came in and Merlinda was a bit busy but she kindly let me know that she would help me out as quickly as she could. She also offered to set up my auto-pay so I wouldn't have to worry about a late payment ever again!
Super friendly services from the property manager Merlinda. One of the best pricing in the area. Convenient location. Definitely recommend it to all of you who just need some safe extra space for your stuff. :)
Dealt with Merlinda every time I came in, her customer service was excellent and the property was always well maintained. I would for sure rent another unit at this location.
This place was very helpful, there is a lady named Merlinda that was very nice. They made it less stressful for me and my family with my storage needs.
Awesome location. Great staff. I've stored my belongings at this location 3 times with no issues at all.
These reviews sound great and all, because the customer service is great. My issue is I have been there almost 4 years. The unit is very far from my house, but it was the best price, $60.00. I keep getting increase after increase . I am a single mom of 4 and on disability. I don't get a raise nor do I get over time. So now that I just got Another increase up to $105.00 now It is killing me. I can't even afford to get my stuff out and move it to another facility. My daughter had her storage in Elk Grove for 5 years and NOT once did she get a raise. At this point I do not know what to do. Beyond angry.
Ms. Merlinda is such a great help every time I come to pay my storage. The service is always wonderful and I've been with this store for about 3 years. If you need storage space, this is the place to come!
Elizabeth and Merlinda are super cool and they have great customer service. Thank you guys
Merlinda was the only available representative at Public Storage when i arrived at the Franklin Blvd. location. She was excellent. Great customer service, made sure her client was satisfied before she moved on to the next customer. And last but not least she was fast and to the point of my needs. Thank You Merlinda.
DO NOT rent here if you really want to keep your belongings!! There is absolutely NO security whatsoever!! Damaged units are NOT repaired!! And when your stuff is stolen, management will attempt to make you out to be at fault because you haven't visited every single day! The entry/exit gate stays open long enough for 4 vehicles to drive through, so anyone can follow someone in or out. Save your money and don't bother with this horrible place!!! (I'd much rather give this crappy place NO stars at all, but I have to give it at least one to leave this review.)
If you want all your possessions stolen, then this is the place to store them. They don't have camera's and management doesn't really care if your things are stolen. They seem to think that you should visit your things like you visit your Grandma in the nursing home. I would avoid this location at all costs.
While it does provide dry storage for you belongings, 3 out of the 6 months I rented space here I was faced with billing problems. Not once was my payment late, but I would receive random notices of a lien being put on my possessions (which is frightening) and told not to worry that it was a "clerical error". Most recently my bill increased by nearly fifty dollars with no given notice, and rather than return my calls questioning the reason for the increase, the management of Public Storage waited me out until the amount due was urgent and that my possessions could have been taken by them. Do not do business with these people, they are scam artists and bullies, take your business elsewhere.
Everyone here was fantastic
🙋Tina and the old man👴 is very good at what they do as well as uplifting people, so I say stop by and rent your storage space from them and you will enjoy them too. 😉😄😄
Customer service is fine everything's fine and I am satisfied thank you
I've always been treated with courtesy ,and professionally. The employees were very helpful.
Tina and Yesenia were both very nice and very helpful
I love this public storage Tina and her team are awesome they inform you when something is wrong or any damages right away and I appreciate that you can tell they pay attention to all units. they are also very nice and we laugh and have good time while you are there. thank you Tina you are great
I really like their services... Really nice and friendly very helpful and I also got a really good deal
Awsome customer service very happy
Tina is the best!!!
This place is awesome!!! I had the unfortunate experience of having my unit broken into and robbed. The entire moving experience was stressful to say the least and my belongings being stolen just added to the pile. Luckily enough the manager at the franklin blvd location in sacramento (Tina) was so amazing. She not only calmed me down from the initial shock of being violated, she also kindly walked me through the steps for the insurance company. I would recommend this place to anyone!!!
I went to my storage today and Tina helped me with a problem. She informed me that someone tried to break into my storage unit and she noticed that the lock was damaged and that she replaced it for me at no charge. I was very glad to hear that not only did she not charge me but that she is watching the units closely enough to notice the damage. Now that I am commenting on that I would also like to say that Tina has always been very helpful in many ways with issues that I have had, and I have been a customer at that location for more 2 years. Great Job Tina! Thanks
Toshona helped me a lot very polite and extra paitente with me was great because I was running 3 days late but she called me every day to work with me I also appreciate Tina's help as well them together both made my moving day a lot better with there uplifting spirits you know moving can be stressful but the was the highlight of my day
Wonderful Customer service the lady Tina was a Great Help I've looked around for hours trying to find the right one & she made me feel comfortable with everything services were great & she's really a nice personality very helpful ,thank you and will recommend to friends & family
I have to say that when ever I go to this location I am always greeted with a friendly smile from the office staff Tina and Yesenia. I have always able to depend on these two young lady's to provide the best customer service they can. Tina has gone above and beyond when it comes to assisting us She has even given us a jump when our car battery was dead KEEP UP THE GOOD WORK LADYS I wanted to know is there anyway to let her supervisor know about the hard work these lady's do?
Tina the manager od aleays great to work with. even when I am late, she always uses a kind tone. the best storage experience I have had...
Ok email exelen
I just want to say that I've been looking for a storage facility for awhile now and every place I have gone too just hasn't been a good experience until I came too this property..the girls in the office were so helpful very friendly they made my searching for a storage unit so much easier. .I should of came here first but anyways thank u very much Tina and yesenia for all the help I will for sure be storing at ur facility
Have used Public Storage for many years. Always return to this location due to service of staff. Am willing to wait for Tina cause she is always helpful, cheerful and knowledgeable about what is needed. Sorry, but she is my favorite. Not only that, but always leave filling good about service received. Thanks you.
Tina the manager was fantastic. I'm a senior citizen and she took the stress out of the experience. Thank you!
Great service and everything was done so quick and easy. Made my reservation online and the next minute after submitting, Tina called in to check on me. I went in to get started and met Morgan, who absolutely is super helpful in directing and teaching me everything before I move in. Thank you ladies! I would recommend this location and especially the service!
Linda has been a huge blessing for us today.. we all go through hard times and Linda was Abel to help us get through it and get a storage... she was of grate help and, her services was on point... she knew how to put a smile on are face... for that we are truly grateful... she is a wonderful person. Thanks Linda
I love your worker thay are very nice.
They are amazing!!!!
I visited this location with a family member recently and was very impressed with the friendliness and professionalism of the girls in the office (Yesie and Tina). They answered all of our questions and went out of their way to make us feel welcome. I will definitely recommend this facility to friends and family in the future. Keep up the great work.
Tina & yesenia are wonder full every time I come in they make my day
Awesome staff Efficient service
he was a great help.
Rent here! Jody, Yesenia, and Tina are awesome. very friendly staff, and well maintained property.
I REALLY WANT TO THANK TINA FOR HER GOOD CUSTOMER SERVICE SHE DESERVES A RAISE FOR ALL HER HARD WORK I ONLY GO TO THIS STORE BECASE SHE IS HERE.
I was really desperate to find a place for storage, my former place told me I had to be out by the 31st. I do not get paid until the 3rd. What was I to do? I went online and found this Public Storage everyone was so nice. Tina the manager told us what we needed. But Yesenia the young lady who took us to view the unit was so helpful she answered all our questions. She knew what she was doing. We did the papers everything was so quick and to think the 1st month is only $1.00 amazing. I would recommend this site for its friendly & prompt & diligent service.
I would give more stars If I could ! Tina Harbert is the best!
I have to say I just love this location , The customer service agent Tina is always very friendly and always super helpful .I wouldn't choose to do business anywhere else...
Yessenia greeted me with such a friendly and welcoming attitude. She answered all my questions with so much patience and convinced me that this was where I want to be. I wish there were more people like Yessenia with her customer service skills everywhere!!!
Great service,very helpful
Tina IS GREAT. SHE HAS HELPED MY ENTIRE FAMILY FOR YEARS. WE ONLY COME TO THIS PUBLIC STORAGE, BECAUSE OF TINA S GREAT ATTITUDE, FRIENDLINESS AND ALWAYS TRYING TO FIND US THE BEST DEALS, WE LOVE TINA, SHE'S THE BOOM, BEST IN THE Business 😄😄😄😄
Tina & staff have always been great wit their customers my second time using this location. I would recommend. To others. Most definitely.
Tina and jody have always been great with me. Great customer service from them always happy when i leave
Jody and tina are great and would love to referred other to them.
Tina has Great service. Never had a problem with the service here :)
Service with Katrina was great
Yesenia and Tina were friendly and accommodating. Yesenia showed my first choice rental and the other option if I need an alternative storage space. Tina on the other hand helped me with my paper works. Also, she offered stuffs I need to use to facilitate my transfer. Kudos to you guys!! PS needs to provide additional flatbed or dolly. I only saw one and being used by other client.
Tina makes my life so much easier. Things are hard as a single parent but she makes dealing with my storage easier. She makes her customers a priority and always keeps us first. I appreciate her so much. She should train in customer service.
tina and skye was very helpful.
Tina and Skye have always given me great customer service. They are always willing to take the time to answer any questions I may have.They are great.
The lady's Tina and Skye are great they really care about all there customers
She is the best . Skye just blessed me and helped save my life in my stuff if it weren't for her n her time my stuff would pf been put on the streets in my.old area
My experience at this store is always good. Tina and Yesenia treat me like a sister, and I feel welcome every time I visit the Franklin Blvd. Public Storage.
My experience with this location has been awesome. I have had my unit since April 2011. The staff here (Tina, Jody and Skye are very polite and always there to help and to make sure your satisfied. Their customer service is genuine and I wouldn't change a thing. For your storage needs choose Franklin Blvd. Public Storage :) Tina you rock!!!!
Veronica was awasome she listen and got us the best deal.
Tina it's the best customer service I've ever had in your store, as I have been a customer for year ,she always dose her best to meet my needs , and very love ing and caring person when it comes to being a loyal person to ps thanx so much for haven hired such great customer personal :-)
Tina and Jody are the best excellent customer service they really care about you
My husband and I had a pleasant experience at this public storage. One of the staff, Christianne, was very courteous and professional in explaining everything to us that we needed to know about renting a unit. I really recommend this Public Storage!
The level of professionalism I received from SKYE was outstanding. I came in to ask a few questions and she was patient and friendly with me and answered all of my questions. I give her a 10 out of 10 customer service rating :-D. Will definitely be back.
The customer service you receive Here is top noitch you will be surprised
The visit was nice the staff very friendly and helpful. The storage itself very clean.
I love this storage!!! Now only is the price perfect but the awesome customer service we receive from judy and Tina can't be beat.
Tina & Skye are the Best employees ever their gracious respectful and very caring they treat you like a friend instead of a customer and they appreciate your being here too say I'm satisfy with them is an understatement its more like I LOVE THEM they are AMAZING & I've already recommended other's too them!!! Any one that needs a strong PLEASE GO TOO THEM!!!! GO TINA and SKYE!!! :)
Christianne was extremely helpful and corteous.
Came into the office as I usually do to make my payment and I was helped by Christianne. As I've come to expect at this location, her customer service was outstanding. Very courteous and polite, which these days is becoming a dying trait in the customer service field. Thank you for maintaining a level of professionalism.
Great customer. Service. Very. Happy. With. Tina. And. Christinne
Amazing people, very friendly and helpful. Assisted my wife and I in picking the perfect storage for our needs.
Service was fast and wonderful I would recommend this location to all family and friends.Tina has a great attitude and knows her job.thanks for all your help.
I recently went to public storage to get some information about renting a unit and was greeted by a very nice and polite rep. She was able to provide me all the information I needed in regards to a rental of a unit, cost of supplies and any special deals that this company has to offer. I can say they need more reps like her (pleasant as well as humorous). Thanks Tina you made my day go by a little easier
Absolutely great experience with this property. The management staff is very knowledgeable,honest and understanding. I have had some great experiences with Tina and Jody. I would have to say they are two very respectable people that show great customer service. I would recommend this property to all my friends.
Tina was a very calm women. She was very understanding and willing to work with me . Crack a few jokes to make me laugh cuz I had a long day. I was in and out fast and easy.
Awesome, Tina is Awesome and was very helpful...5 stars...
I rented a unit with Tina at public storage. She was very friendly, knowledge, and helped me find the right unit at the best price. She definitely gave me 5 star service and made the process of renting a storage unit very easy. I would recommend this location to anyone looking to rent a unit in a safe location, for a good price, with great management! Thanks Tina!
I have had no problems with my rental experience at this location , Tina & Jody are very helpful with any problems or questions I have. I recommend them to all my friends & associates.
My mother went to public storage and had nothing but amazing things to say about Tina, she was very knowledgeable about everything that she was asked. I would have to say she is the best!
Wonderful service! I have used several other companies during the years and bar non this has been the BEST ! Tina and Christianne are wonderful ladies always with smiles. Very helpful and knowledgeable.
My customer service was awesome at the Franklin public storage :) ask for Tina when you go to Public Storage shes the Best...
My customer service was awesome at the Franklin public storage :)
My name is Keion Bennett and i must say i have used a lot of storage facilities in my life. Most of them were horrible experiences . Either the employees were un-knowledgeable of the site or unavailable too answer my questions about my account. Until i used the services of Public Storage on Franklin Rd. Mrs. Tina has been helpful from the very beginning. She always answer the phone in a very polite tone or either makes sure too call you back when you leave a message. So, if you're thinking of a safe place with a great customer service ethic to store your belongings i would most definitely choose this place.