Public Storage Self-Storage Units at 6938 Franklin Blvd, Sacramento, CA

can I paymy bill online

Good customer service always. Can't get into the property until 9:30 am - don't know why it's so late??? Sensors on the front gate have issues unless you're standing right on the keypad with your app enabled device. The bathroom is always out of order. The climate controlled area smells like cat urine when you walk in and it's almost always hot inside.

Great experience, kind staff, fair price

Maria and Merlinda are so friendly staff who help you smooth experience and professionally assist you all your concern

Alexandria has such a beautiful spirit and uplifting attitude she helped me after another location gave me the run around for 2 days straight she made my frustration turn into laughter highly recommend this location solely because of her 💯💯💯💯

This place is a complete rip off they will make your rent go up every month to where you cannot afford to pay your storage anymore it is just wrong that they have the right to raise your rent every month to its $400 I had to move out of there and go next door two extra space storage and then they want to charge me $245 after lying and say that I left a day after the date

Merlinda provided great service and was so kind!

this place closes at 6pm which makes it hard to get there when u get off work at 5

Working with Naomi at Franklin location is like shopping at Nordstrom!!

Ms.Niecey provided GREAT customer service, warm and positive spirt, and she also helped me choose the perfect and most affordable unit space. I recommend coming here for positive people and affordable Storage space.

Great service

I got into my storage today the employer named kathy, was very very helpful with me, very patient, very professional, actually took her time out of her way to help me do things and chill what to do on my phone things that she did not even have to do :-) today's date is September 16th 2022 I've always rented from public storage but she was the best customer service I've had in a very long time not only just from public storage but everywhere. Thank you so much!

I have been renting from public storage since July and I have not seen any bug's or trash around the storage! It's always clean and nice to visit.the staffing is always nice to just talk to about anything that's going on with you! The public storage on Franklin Rd is just a nice safe and clean storage to keep your things.

Dennis great job got me taken care of in fine fashion.

Merlinda is very helpful and professional. I would be happy to invite my family and friends to rent storage here. Salamat Merlinda!

Very misleading about pricing and form of payment over the phone!! Wasted my time and gas!

The office employee (Melinda) was very helpful! I couldn’t close my storage doors, which was very annoying. She came over and helped me in no time at all! Thank you!

Both staff members that I interacted with were helpful and courteous. However , I was not aware and it was not brought to my attention that moving out of the unit early does not result in a prorated return. So even though I only occupied the unit for five days I still have to pay the full $400 for the month. Even though they will turn around and rent it and recoup that money from someone else as well. This policy will prevent me from storing with public storage again in the future.

Didn’t inform us that they close at 5pm on the weekends. Pulled up (@5:00) with a full UHaul and nowhere to put our stuff. Why even close at 5 and 6… people work.

you sell unclaimed units?

Thank You for your EXCELLENT SERVICE CATHY!! 5 stars service. Very professional and I will be recommending this location to friends and family because of the OUTSTANDING SERVICE!

I wanna give a really good thanks to the customer service agent Bea for helping me with getting the information that I needed with assisting me with getting a storage. She walked me thru the whole step of the way… when I didn’t understand she made sure that I got it. So I wanna say thank you again for helping me… you rock and don’t ever change.

Some of the driveways are way too narrow

Merlinda was very nice and helpful she helped us really fast. We loved the experience with her.

Great service easy setup

Merlinda is amazing. I loved her personality and her service was awesome. She made me laugh and everything. I enjoyed talking to her so much I forgot we were doing business.

I have to say this was my best storage experience ever! There was a great deal going on and Merlinda made it seamless and easy. She is definitely an asset to this Company!!! Her customer service was so great that I’m giving the information to my friends and my realtors. These days, everyone needs things to be this simple and a smiling face and patient personality can make even the roughest situations feel easy. Thank You Merlinda🌺

Marlinda help me to hace storage and she si very infórmate she si Nice persón and good customer sevices i ella recoomed this storage to My family and frends

Merlinda provided me excellent customer services Also i recommended to my family and friends to recommend this location. Thanks

Merlinda was fantastic. She met all my required needs for moving my personal belongings into a storage unit that I had inquired about. Price was a bit more than expected to pay today, but that has nothing to do with her 5 star performance. So job well done to Merlinda. I would definitely recommend others to inquire about a storage here. If anyone ever to be in need of a storage unit.

Niecey has wonderful customer service skills with a positive attitude, you need more positive ppl like Niecey working for your establishment

Niecey was an angel for the day that assistant me with my payment she was fast and professional, she needs to be valued by this company because she is an asset.

The management got sticks up therre u know what's they are Hella watching u

Melinda great service an person❤️

She is wonderful... I sm glad we gpt pushed to her store.

Merlinda. Great and beautiful lady...she is so thorough and high joyful...we already love her. She is the best!!!😍😊😇💐💐💐🌸🌸🌸🌷🌷🌷🌺🌺🌺🌹🌹🌹🌻🌻🌻💕💖💞

Merlinda was helpful today and provided good customer. I will suggest Public Storage to friends and family who may need it.

Merlinda was friendly, awesome and quick to work with. She helped me transfer unit, showed me my unit to make sure I was satisfied. Great customer service and would recommend this storage place!

Jackie was a good help to me thank u keep up da good work 👏

I was very pleased with Public Storage they where very helpful and i got the storge i wanted at a great price, the lady at the front dest was very nice and helpful i would recommend going to Public Storage on Franklin Blvd 100%

Niecey very nice and sweet property was clean. I feel safe with my belongings here. I would recommend come see Niecey

Merlinda helping with the unit and im very please to have her help and I'll recommending this property to my friends and families because due to the costumer services.

Great customer services from Jackie. Highly recommend ✨🌻

Dora has Outstanding People Skills, She is Very Professional and took the time too explain the details I appreciate Excellent Customer Service Thanks A Million Lewis Amos

Highly recommend. Niecey is such an amazing manager! Super helpful. Need storage plus great customer service. Go heren

Melinda was great positive and very knowledgeable.

Really nice place and good people. I will highly recommend it

Merlinda assisted me in relocating from one unit to another and her professional customer service made the transtion smooth and easy for me. I would recommend this property to my family and friends.

Cathy was very helpful in finding the unit we needed and working with our payment requests. Process was quick and affordable. Thank you!

Niecey help me out with my storage room. She is very helpful person and I thank her for that. Thank you I got myself a great storage.

Niecey was extremely pleasant and patient with me with renting and downloading the ps app. Thank you niecey for a wonderful experience

Niecy me atendió, es muy amable🙏

Niecey is the most amazing angel. She helped me get in, helped me download the app and stayed with me every step of the way. She is personable and professional and thorough. She made moving day easier. I appreciate the excellent service.

Melinda was very enthusiastic and helpful. She readily assisted me with all my needs. I would recommend service from Merlinda and this facility to everyone at Public Storage.

Merlinda was a great assistant to get me setup at Public Storage. Great rates, clean and secure facility. I'm impressed with Public Storage!

Merlinda has very good customer service.

Cathy was amazing and was very helpful. Will highly recommend this place to family and friends. Thanks Cathy

Marlinda was amazing. Definitely recommend this place to anyone looking to get their stuff in storage. Super helpful

I have a storage at the auburn bv. location But it closes at 6 pm each night. so. I am only able to access.it on the weekends. People are just getting off work at 6 pm so i am Very frustrated with the hours there.

Merlinda did an excellent job of helping me. I recommend this place to my friends.

Great service from Merlinda! Would highly recommend. Fast, nice, and very easy to work with!

Hi my question is this does this one have an auction and if somhas anyone ever done an auction and how much do u know what to bit and when are the auction s and can I get. Emails when they are going to have them. Or on my messenger. Thank you

Merlinda. Was very nice and sucessful and helpful.

Merlinda was very friendly and respectful! Loved working with her as she was very polite and helpful. Make sure to find her here!

Melinda, was very helpful she made made my visit special. I would recommend this place to my friends and family!

Melinda was very helpful I recommend this

Merlinda was very helpful and efficient. I highly recommend this location to all friends and family.

Melinda have been a great help to me. I recommend to my friends if family to this facility

I've been to other storage units and Melinda's service was the most helpful and informative I've ever received. Her customer service was above expectation and I would definitely recommend this property to all friends and family!

Merlinda is very amazing and very helpful person she answered all question that I need to know about having future storage she gave me the details about contactless erental service and mobile apps she is a great customer service and an asset of the company I will recommend this facility to all friends and family thank you merlinda

Merlinda is outstanding!!! She made our experience easy and enjoyable. We recommend this location to our friends.

Melinda is an awesome Mgr and multi Tasker. Thank you for your great hiring.We wrecommend this location to our friends and family!!!

We give Merlinda for great customer service and loving and positive attitude quick service and property was clean and convinient Thank you Merlinda from Juanita and Jose

Diamond is a rocking lady! My lock broke at the end of her shift, she stayed past her shift was ended in order to help get me settled. Many Many gold stars for this kind lady!

Melinda was always very helpful and friendly I would definitely recommend this facility to anyone needing storage.

Merlinda was outstanding

Yvette was amazing! I couldn’t have asked for better customer service! She got me set up right away and was so nice and courteous. I’ll definitely be recommending this specific location! Thanks so much! 😃❤️❤️

Yvette was very professional with my service today. Therefore she is a winner.

Omg! I would of stayed if I didn't have prior business. I paid a bill today and Diamonds hospitality is truly wonderful. So have a coke and a smile because you put one on my face!

Thanks Yvette for all your help highly appreciate it

I visited the property and Diamond was such a help and so kind and took her time with me and all of my questions! She showed me 3 different units they had and all the merchandise they have in store. Their prices for boxes are a pretty good deal not too bad and I plan on renting with this company within the next few weeks! I highly recommend.

The Manager Yvette, went above and beyond to help us out. Very good customer service. Yvette needs to be recognized, Thank you Yvette

Merlinda is an excellent customer service representative she takes pride and making sure she gives all of her customers courtesy calls before their due date and she is always greeting with a friendly smile I love the storage location thank you for all your support and and all you do! she deserves a raise !Over and beyond helpful.thank you Pebbles...

Merlinda had a great customer service. I was confused about many things because it has been a while since my last inquiry. She explained it to me and provided great information. I recommended my friends and family to see her in Public Storage. She is very helpful, kind, and informative. Thanks, Merlinda!

very good service very helpful and always willing to give what ever necessary to help out. Merlinda especially was a great employee and gave the best customer service.

Melinda was very helpful and kind, especially during my move out period

Ok

Marilee the property manager trauma is so helpful and kind! I have been a customer for over five years now and she's always in very kind and helpful I am disabled so it really helps to have somebody that empathetic your situation I just love her! It's a pleasure doing business with public storage and her as a manager! Thank you very much Public Storage for Marilee being on your team!

I love oublicstorage i got a small unit and wanted the next big size. Well Yvette was the best she helped me and I came out with a great deal she went out her way to make sure i was satisfied. I want to thank you y ette. Just cause of you I would recommend publicstorage to everyone. GOD BLESS. KRISTINE SPACE 107

It seems like it's a pretty clean place I pray they take care of my things

I've been renting this space since 2014 and I can personally tell you that Melinda was a huge help!!! Very professional and willing to work with you, whether it be about payments or information on my storage. I will miss this place but I know if I'm ever in this area again and need of storage space, I will definitely come back and recommend this facility to my family and friends.

Great customer service. They help a lot and especially Melinda always help you

Very helpful management, was helped by Merlinda. She was very polite & friendly, move in process was very efficient.

The staff is always polite merlinda especially has been so helpful in the past and as always i don't think I would want to store my things anywhere else I doubt I'd get the kind of service I get there from anywhere else thank you public storage

Nice and helpful staff

Merlinda was so amazing ,efficient and helpful. I needed to upgrade my space and she made it easy and ,and helped me transfer my belongings.

I came in today to resolve some issues and Merlinda was amazing at helping me resolve them . I recommend this storage location to anyone looking for good customer service Merlinda is the one to talk to.

Marlinda is nice and helped me alot and everytime i come she is helpfull and i would recamend this place to my friends ans family

Merlinda was wonderful to work with. I had rented through the online site but found out our unit was too narrow for our items and she was able to switch us out immediately to one that had double the width within minutes. Super easy process and super friendly. Thank you so much Merlinda!!

Love it!

I have had the best experience overall coming here because when you walk in you are simply greeted and cared for from the moment you walk in to the moment you leave. I have gotten a storage unit with this company due to the environment I was around while looking for one .thank you to umayah for helping me

Great customer service and great rates. Ask for Merlinda. She’s the best! Got us a sweet spot to store our things. A++

I had a rough day and a long day at Public Storage but it turned out to be a great day because of wind staff in particular Yvette we were down to the last 20 minutes she kept at some point while being courteous patient and respectful her professionalism stood out the most he didn't think we'd be able to do it we surprise her and ourselves we got out before closing time we want to thank you Yvette for helping us you made our day end on a positive note thanks Yvette from Yvette

Absolutely amazing service! Needed to pay my bill and cassy made it easy and quick! 10/10 always recommend this storage

It was my first time renting a storage unit and the onsite Manager Merlinda made the experience quick and stress free. I will be recommending this location to everyone I know in Sacramento.

Excellent service. Cassy was very nice and helpful and even though i decided not to choose this location for my storage. Left feeling good that some people can still be decent in customer service. Thank you Cassy? Casey? Girl with orange hair.

I walked into public storage today to check on some options for my account. Right away Josie Reliy was caring and concerned about my situation and options that I had to make decisions about my account. Hands down she didnt disappoint me at all and she helped out with every problem I had and all my questions. I walked out today knowing my belongings at there storage was safe. Thanks to her I recommend this location to anyone. Josie Reliy your amazing. Keep up the great work and customer service.

Melinda is so awesome and was super helpful!

Merlinda helps me all the time & gives great customer service & is highly recommended.

Merlinda is very professional and very helpful.

Merlinda is a great help. Excellent customer service. Thank you Merlinda.

This place blows

Merlinda was great! She helped me with my storage needs, which made it an easy moving experience, I highly recommend this storage facility to my family and my friends, Please ask for Merlinda.

Merlinda was great today thanks for the help⭐️⭐️⭐️⭐️⭐️

very helpful front clerk name merli

🤠

Merlinda, was a great personally very bubbly and sweet, Since the Covid customer service has been customer service has been unpleasant, merlinda made my day with awesome customer service, merlinda was very helpful, I live out of town, I for got my code to get in the gate merlinda was very thorough and give me my gate code🤗

Merlinda has awesome service and great character. I would suggest this company to friends and or anyone looking to put things in storage.

Great friendly staff . Excellent customer service.

Melinda is always so nice. This is one of the better managed storage facilities in Sacramento

Merlinda was awesome. She was very helpful and informative about the auto pay option. It save me time. I really appreciate her.

Merlinda is great customer service. Very nice , always smiling ... always ready and willing to help. Definitely made me feel more confident about leaving my belongings here. She is Definitely deserving of a five star review. If you are looking for a safe public storage where you can piece of mind . Come here and merlinda will hook you up. 👌🏼

I enjoyed the friendly service an clean environment. Great customer service. There simple easy an clean.

I love my little storage locker here! Very nice, well kept facility. Not too bad, cost wise, either!

Merlinda was so helpful & super nice. I highly recommend this place because of her. Great customer service!

Merlinda is Awesome!!

I used this storage site for 5 months while the new school year started and they really took care of everything once I had left back home. I’m happy to say this has been a very positive experience with the staff being very nice. Thank you to Merlinda for Helping us check out and being a pleasure overall!

Melinda with Public Storage goes above and beyond her job description. I’m very pleased with the extra help she assisted myself and my family moving in and out storage containers last minute. She was very kind and allowed us to make sure to have it done so I can return that you U-Haul back without having to pay an extra rental fee for the u-Haul. thank you very much Melinda For your kindness and understanding.

Merlinda was incredibly helpful. We were running behind on unloading the truck when we first rented the storage unit and she aloud us to use a standard hand truck as well as a flat bed hand truck. It made the process go so much smoother and faster that we were able to finish loading up the storage unit before they closed for the day.

Merlinda was so nice helped me out very fast ! Highly recommend

Merlinda was helpful and very respectful. I might stay the longer than needed.

Very well & respectively rep.Merlinda from the frist day of Public Storage with completions of up dates in our personal information for site & our personal storage rental space . I Miss Francis Shinn & 3 Son's well appreciative @ Public Storage for The 3 Years @ site, also well respectively reminder calls for monthly payments.Thanks Miss Francis Shinn & Family P.S. "Keep Up The Good Work"!

Melinda was very helpful and made sure I became a customer.. I do recomend friends and family

Merlinda very helpful and nice this facility is very clean I recommend to all who needs place to store their property

Merlinda and Mrs Yolanda deserves 5 plus star with the outstanding customer service.

The service is great! When I reported a concern about another client on the grounds, Merlinda called me back as soon as she got the message to find out the details. She followed up to assure me the person in the next unit was spoken to about it. When it was time for me to close my account, she was very helpful, pleasant, thanked me for being a very good tenant, and said she would miss my business :o)

Merlinda is amazing !! Recommend to all friends and family because of her. Love her energy !!!!!

Merlinada very good customer service friendly and helpful.. Also was able to help me resolve a payment opfion i wasent aware of. Thank merlinda and all you nice people at public storage....... Brian Aduca

Ms. Melinda is a very sweet person and deserve a raise.

Merlie has amazing and excellent customer suervice, she was able to provide me with a storage unit that fit my every need, and I am leaving happy. I 100% recommend this location. Thank You Merlie!

Worst experience ever

I've been going through a lot of bad weather lately but Everytime ive talked to Yolanda she was very helpful. She don't take no mess, so I feel my belongings are safe. I find Public Storage to be a bright spot in my darkness. They are professional and empathetic at the same time. I would recommend them to everyone 100% of the time.

Yolanda is very friendly and very outgoing she is very helpful and knows what she is doing I would recommend her store

Yolanda is very courtesy and helpful the property is very clean i would recommend this store

It's always clean and the people are nice

Yolanda was very helpful and took my payment with no problem and I've had no problems with the storage place on Franklin whatsoever very good

Yolanda had excellent service she help me with everything I need help with I would recommend this store to anyone would is look. for storage

Since day one Yolanda has been nothing but of a sweet heart to me and professionally plus she has been real courtesy to me and I form a friendship bond with her so I will definitely recommend coming here and getting good service.

Yolanda was great! She's professional and great at customer service!

Yolanda helped me with my payments she was very helpful and good.

Nicole help me pay my bill

Nicole helped Me with my minivan and she was really good yeah

Nicole helped me with my move in awesome

Nicole was helpful i had i great experience and she was very knowledgeable.

They help answer my questions and I would recommend them to everyone

Nicole assisted me with my monthly payment. She was very polite and helpful.

Nicole was the best help. She moved me in efficiently and promptly. I am blessed to have chose them for to secure my property

Nicole was very helpful and the property is very clean and safe

Super friendly and willing to make your experience better in any way possible. I went in to pay a bill and was looking to downsize, there were no units available and Chanda was gracious enough to contact me as soon as another storage was available!

I was going through rough times. And the manager Yolanda was so helpful and sweet. But while I was there I noticed there were no golf carts for the employees to use to get around that would be really helpful and useful to have golf carts to get around. The storage facility was clean and Mrs. Yolanda was nice and polite about my situation and very helpful and respectful. I am going to tell my friends to use the public storage on Franklin road in Sacramento California.

Very fast and triendly service i applied online i recieved exactly what was offerd

I've used multiple storage facilities and by far this was the most professional and cortious personal I've encountered. I thank Miss Yolanda for keeping the campus clean. My day had been hectic and she made it better with her sense of humor. We walked far and Miss Yolanda should probably have a golf cart on site. Thanks for everything Miss Yolanda. Joseph

Yolanda was very nice very very good lister she an 👼

Great pricing

Nicole helped me move in

Merle helping me out with everything and I recommend her a five star because she was nice to me and treated me with good manners and with common courtesy and a good sense of humor 😄

Yolanda is very respectful and helpful. I love coming here and will continue thank you so much for your great customer service.

Yolanda provides good customer service and the property is clean.

Yolanda was very helpful and quick with getting us in and out with a new storage unit. I can tell that this place is going to be hassle free.

The property is very clean Yolanda us very friends and very professional

Yolanda was very nice and thorough with everything i needed to know. So far so good with my unit. just wish it were more driving and walking space with bigger cars ie. Caravans and trucks.

Nicole helped me pay bill

Makayla was very helpful and got me in and out in a timely manner.

Nicole was awesome. She made the process very easy and stress free. I'm very thankful for her assistance!

Nicole helped me with move in very nice

Nicole really saved the day for me. I came in right before closing and it was a Holiday weekend. I am forever grateful! Thank you for everything.

Nicole helped me move in ,she was quick and friendly

Nicole helped me move in awesome customer service

Nicole helped us move in was great lady

Rude

Nicole helped me get my gate code.

Nicole helped me to get a unit and she was very friendly and helpful!!!

Nicole gave me great customer service that had help me today on a budget !THANK YOU 😊

Nicole was very helpful and attentive

Nicole was great! She helped me and was very professional!

Nicole helped me and space is great

Nicole was very friendly and greeted me with a smile and gladly helped get my locks on my storage unit correct amazing customer service and beyond nice, if you ever go there she will help you and point you in the right direction! Much respect.

Nicole helped me move in

Maggie was super helpful assisting us with our recent rental. She is both personable and professional (as well as patient). She walked us through the PS process ensuring we understood all contract info, PS policies and other facility practices. The facility is well-maintained and conveniently located for our storage needs.

Amazing service!! Nicole was very pleasant and a great help for David and I.

Nicole was great and helpled me with my move in thanks so much

Thay r the most worst they keep adding money to your bill every month you are with them

Nicole was awsome she helpedme move into a storage. Very professional in kind.made my storage experience a plesant one. Give her a raise

Nicole was exceedingly helpful with my move in and vacate. She is nice and amicable and always willing to offer advice to help you find the unit that best fit your needs and budget. I’ve checked out two more Storage companies before finding Public Storage and this one on Franklin Blvd had the lowest rate and widest variety of options. Definitely consider storage by with Public Storage.

Nicole helped me move in thank you for your excellent customer service

Nicole helped me pay my bill and set up autopay

Nicole took my payment, very pleased!;

Nicole helped me get my gate code

Nicole was such a joy and i appreciate her help for helping me with our unit

Nicole helped me get my payment for my account at another store she was very polite and patient. Thankful for her great customer service.

Nicole helped me pay my bill

Nicole is the absolute best!!! Thank you so very much for your help!!

Nicold helped me with my move in she did such an amazing job with my mom aida. We appreciate you thanks again

Nicole helped my mom find a good storage unit for her needs

Nicole help me check out! She is always pleasant and ready to help

Nicole and Maggie have helped me tremendously; great customer service.

Nichole is wonderful! I walked into public storage with a full U-Haul truck ready for deposit into my unit. I approached the staff person Nichol and said, Good morning I have a complicated situation: 1. I forgot my code; 2. I don’t remember my unit number and 3. I’ve lost my keys. Nichole said, ‘Good morning, no problem”. After taking my i.d., she got my information and then said it may take a few days before getting the lock off the unit because the manager handles that but I could call a locksmith myself for immediate assistance. A few days wouldn’t do so I opted to call a ocksmith myself and he tried but could not pick the lock nor drill it off. Nichole called me while the locksmith was attempting to do his best and she informed me that she contacted the manager already, explained my situation and that he was coming by and would take care of it himself in a few hours! I told the locksmith to stop because help was on the way. Long story short, I have a new set of keys my U-Haul truck was returned 2 hours ahead of schedule. Nichole made my rough day smooth and showed total professionalism by advocating for me as a customer. I totally appreciate her thoroughness and the take charge energy she showed. I will say everyone should feel their items are totally safe because the lock wasn’t budging for the locksmith. Thank you, Nichole you made my day much better. Gail P.

Nicole helped me move in . She was great for helping us out , really love what she showed us really great performance, was super nice with us also tended us really fast and were able to make a deal with what we were looking for very happy thanks.

The service at this location is great, very helpful, and kind given my funds required searching for the right storage size and price a big thank you to Miss Merie. . The facility appears brand new its so clean and organized and I'm happy to be in business with a good storage company

Nicole was really good at helping us resolve our issues

Nicole is great she gave me a lot of details to make me a good deal

Nicole is great help

Nicole was phenomenal helping me with moving out. I wish I informed her of me moving out prior to finding another space because she was very helpful. I will be back. Thanks so much Nicole ❤️

Nicole helped me and was very helpful

Nicole is totally patient and great!

Nicole helped me move to a smaller unit . Very nice and helpful !!

Very very helpful and interacts well good addition to the crew and family Nicole was amazing

Nicole helped us and was awesome

Nicole helped me with my payment today. She was professional, patient and most importantly was friendly and had the biggest smile! Maggie was also wonderful when I first moved in earlier in the month. This location has been excellent on every level. I highly recommend this location before any other location!!

Nicole helped me with my code she's awesome

Nicole is excellent and a GOD SENT ANGEL! HALLELUJAH💃💞

Nicole helped me with payment and account

Brad Munson First time here, and spoke with Maggie she was awesome, helped me with what i needed to get, took me around to look at what spaces that would work for me. She was so good and very helpful. I would recommend my friends to come here for their storage needs.

Maggie was a great representative she is a great asset to the company

Sarah and maggie are amazing . they helped us and got a great deal. And aloso got a quick pac thanks ladies

Nicole was professional, polite and a great help with meeting our organization needs! I wish more companies had employees like Nicole. Thank you. C J Y

Nicole helped me get my gate code. After a rough day she was so kind.

Great experience... Even waited for me.. Thanks

Great customer service got a fantastic rate.

Great customer service

Nicole and Sarah were awesome and helpful

Thank you Sarah for your help. You guys should go to public storage

Nicole helps us move-in. She’s very, very nice and friendly. She knows very well what she’s doing.

Nicole was very helpful and amazing

Nicole was very helpful with all my storage needs. Thank you so much

Nicole helped us move in

It was my first time renting a storage and Maggie helped me. She was very wonderful at explaining and signing me up. She is the best employee and will help you out.

2nd time renting here. Maggie is very nice, helpful, knowledgeable and walks the walk. Everything fit in our tiny storage space, which is the best price in the area we needed it. Thanks for everything, sorry to see you go. Hope the next person in charge is as good as you. Other employees have also been very helpful.

Nicole moves me in she was very polite and quick!

Nicole's amazing

Maggie helped me out so much. I was so frustrated and didn't know how to get a storage she made it so much easier.

Was assisted by Nicole. Came in to this facility to make a payment for my out of state storage unit. Nicole was very helpful and polite . Very good customer service. Thank you.

Came into to get my code from Nicole. She made it quick and easy. Never had any problems at this location.

TANAYA is great. Went above and beyond

Maggie at this location is the best,she really went out of her way to make sure I was satisfied with my storage space

Maggie was friendly and helpful! Price is right.

Very attentive and helpful and speedy great service.

Maggie was really helpful and it's public storage so what do you expect?

Excellent customer from Maggie & Sarah, very nice people!!

Good job Maggie

If you have any issues Maggie is the person to go to, great customer service and actually cares about the customer.

Great experience, knowledgeable staff. Would rent here again!

Maggie was an amazing, helpful and informative employee. She was so kind and made my experience an awesome one!

Maggie was awesome she was very informative and friendly...would highly recommend this storage facility!

I love the Franklin location I definitely recommend this location the young lady Tanaya is very pleasant she’s the alone and still gets in you and out in a timely manner much appreciated !!!

Great experience; Maggie and everyone was helpful. No pressure and clear easy to understand info. I was comfortable with everything.

Just found out they have a policy i totally disagree with. A new month starts on the 1st, if you move out on say the 3rd, you will be charged for the whole month. They then can,and usually do, rent out that same unit that same month capitalizing on double payment for the same unit.

Joy was very helpful! Great place

Amazing and quick service, Joy was super helpful and nice.

Thank you Joy! You are a life saver. Great experience!

Joy this morning was so nice and kind, she made me feel like family. She was nice nice nice

Moved out and was done.👍

I'd rate this place 0 stars if I could. Worst storage facility I ever encountered. There's a receptionist who is extremely rude and overall management is horrible. No sense of how to provide decent customer service. They just care about ripping you off and over charging. I attempted to contact higher ups and they do not reach out to resolve concerns or complaints. I'd recommend Life Storage or any other company over this business. One of the worst businesses period I ever encountered. *Updated to 3 stars. The manager reached out to make amends for my experiences with the company.

Joy provided us with excellent customer service. She showed us the perfect unit for us. She gave us a good discount.

Joy and Linda were absolutely wonderful and extremely helpful.

Maggie is awesome. She was very helpful and courteous and made sure I was taken care of. Would definitely recommend renting from this location.

Maggie was great! She stayed after they were technically closed and was super sweet about it. She also offered good tips on how to maximize space and ensured we were taken care of. Great facility, very secure.

Very nice and Well explianed on everything I Will come back again thanks maggie

Joy was cool great service

Maggie and Linda were very nice and helpful! Thanks for your assistance today ladies!

Maggie was wonderful! She explained everything so thoroughly and made the whole process incredibly fast and easy. I love the security of the facility and will continue to use this location for my storage needs. Thank you, Maggie!

Maggie the property Manager is very nice person . And give us the best rate . Thanks Maggie

Great service and experience.

Excellent service

Melinda helping me out with with my storage, needs I recommend to family and friends, this property

I am new customer to public storage. Maggie is a great person at the office. She helped me to choose the right size of the storage. She thought about my situation and asked detailed information regarding how many things I need to be put in the storage.She is considering me as a customer not only for the profits purpose. She is also very helpful and keep the property very clean. She is super patient to me even English is not my first language. I strongly recommend this storage place and Maggie is very pleasant to talk to if you have any problems.

Storage facility

It's all good!!! Friendly

Hey I am so great ful for Summer at public storage. She was a great help and continues to be. Thank you so much Summer. Keep up the great job.

What time does the gates close?

Maggie you're awesome!!Thanks for your help and making my life easier girl. Great customer service. Thank u!

This lady Maggie is absolutely Amazinggggg

Perfect service

Maggie was very polite and helpful.

I went in to get a storage and had the best customer service. Maggie was awesome😉

Maggie had great customer service and she helped me out so quickly I greatly appreciate her friendly customer service

Price is a bit high...but they do a fine job.

WERE GOING TO STORE A BOAT HERE INSIDE A UNIT.. SO MAYBE YOU CAN STORE A CAR??.

Can you store a car there?

Great service. We really appreciate Maggie’s excellent customer Service. Look forward to to doing business again.

Hello my name is David Vigil- I have been a customer at Public Storage since the year 2015. Let it be known, that I have always been provided with the utmost professionalism and courtesy by Maggie. It is and has been a pleasure doing business with Public storage as I look forward to a pleasurable and continued business with you in the future and present. Thank you so much. A satisfied client, David

Maggie was very helpful! She put in a request for a lower rate for me

After I spoke to the Supervisor about my issue he took care of it with no problem.

So happy to end my account with them storage fees just kept going up they don't keep the property clean the prices just a rip-off

Nicole was helping me with my storage and was very polite and helpful.

FIRST TIME RENTERS HERE .. SO FAR SO GOOD ..

The service that we got from an employee named Maggie was wonderful and we would recommend them to family and friends and use them frequently when needed.

This place is the best! Cheap affordable! Open on weekends and have 24 hour surveillance! They have locks for your storage unit! Also have boxes and things for you to pack your things! They got free water and restroom also!

Maggie made my move in extremely easy and great service.

Maggie was great, was on top of her job and made everything flow smoothly. Would give more stars if possible

I have rented my storage unit for over 5 years. In 2018, place has improved greatly and now it is clean and feel safe. Maggie and others have done great job keeping it decent. Thanks!!!

Maggie was awesome. Very helpful and has great customer service. I really appriciate her kind and helpful personality at this so stressful time. She rocks! High five to her! Thanks again.

The manager name Maggie was so nice!! Very friendly n easy to talk to... she helped me get through the storage renting procedure fast n easy... was glad I picked this storage..

Amazing customer service with Maggie, very helpful!

Great service the manager is the best. On top of things. Restroom is clean very respectful. Area is clean great deals. I love it.

Where do I start!? Great deals on the units and the manager Maggie is absolutely WONDERFUL!!! Very accommodating and informative, best customer service ever.

Expensive a rip off

Maggie is downright awesome and understanding your needs for your move, she knows the deal. Thanks alot will be back again when needed

Great customer service thanks to Maggie!!

Maggie was awesome, simply the best storage experience I've ever had hands down

Very knowledgeable of storage units. Very nice great customer service!

Maggie is the sh$%% frfr she's the perfect person to help someone get their stuff stored quick,fast, and un a hurry😙😚😗😍 not to mention she's really down to earth and about her JOB Good Job Luv.

Maggie was totally awesome! She helped my sister and I by finding the best deal for a storage unit. She's great go to her, go to her! Fast, friendly and very professional. Excellent job!

Staff has worked with me. They deserve a five.

Top Notch facility! I recommend this storage to everyone wanting safe, clean and secure services.

Very clean ,nice and Maggie was great she had us in and out in no time explained all the details and saving option available to us .will never go anywhere else but here and I am going recommend this location to all my friends and family A GREAT BIG THANKS TO YOU MAGGIE !📣 I was having a rough day she made it easy and nice for me.

Merlinda you were awesome Splendid customer service very accommodating I had a wonderful experience thank you so much

Melinda, she was a very helpful person and very professional, great P.R, personality..

Maggie help me today and was Very helpful and polite. She meet all my needs and made sure she explained everything careful and clearly. 5 stars Thanks Maggie

Maggie was great!!

Merlinda assisted us in the rental process. She was exceptionally friendly. Definitely stop by! Thank you.

Merlinda provided us with great customer service. Very happy! I would recommend to my Uc Davis friends and family!

Melinda was very helpful and had an amazing attitude. I might even have a job this summer because of her.

Really awesome customer service clean lot clean units Maggie is great there definitely answered all my questions and concerns best experience ever

Used a unit for a couple years, finally have a big enough house for our stuff. Maggie at front desk was helpful with some info on prolonging my move out date.

Thank you so much Merlinda! You are the best! I appreciate all of your help! I recommend this storage facility to all my family and friends!... and everyone else! :)

She was a lovely adorable lady Merlinda she has positive attitude and help us on the storage size that we want....please I will recommend this property to any resident in Sacramento to come and check out this location and rent it

Merlinda gave excellent customer service and she was awsome. Thank u Merlinda for helping me and my son. I recommend this location to all my friends and family.🙌🙌

Very friendly receptionist “Melinda”! She helped us out on everything we needed. Recommend to everyone including all friends and family.

Gina has been a friendly and helpful face in the office at this Public Storage facility.

Melinda was very nice and had wonderful customer service i would refer this property to my family and friends

Merlinda and Gina I'm very satisfied with the service. Very helpful and recommends to my friends and family.

I came in today to get a storage and Gina was sooooooo amazing. She helped me out so much💯. This is an amazing storage, thank you.

Chan did a wonderful job helping me figure out what I need to store my stuff.

how much is to rent a storage?

The auctions are fun

When I first moved in, there was waste from a homeless person that had to be cleaned out. Apparently, someone had been living in the unit and using a bucket to relieve themselves. The employee offered to upgrade my unit and let me move in to a different unit, so that was okay, if a little off-putting. About a year later, I received a phone call letting me know that they had cut the lock I put on the unit because I made a late payment. After reviewing their records, the employee realized I did not make a late payment and offered to put a new lock on for free. They would hold the key at the front. Again, mistakes were made but at least they were reasonable. When I wanted to move out, I called three times over the course of three weeks and left three voicemails. No response. When I returned to empty the unit, it turned out that the lock was never cut. So, there was no key. I had to pay a locksmith $45 to cut the lock and wast time waiting for him to arrive. It should not be this difficult to store a few items.

We contacted this property online and Merlinda gave us a call immediately and left an informed voicemail, we set up a meeting to look at the storage and we spoke briefly about our needs, she was able to get us into a perfect size storage unit while also explaining the lease and payment details step by step. We look forward to doing business with her and your company, we will be telling our friends & family about your great service! Thank you so much!

Hola quiero saber cuanto cuesta. El storage mas pequeno para una lavadora secadora y nevera?

Horrible customer service and rude employees.

It's koo

Came for a storage and they mandated I buy their lock for an additional $20 and their insurance

The staff at Public Storage were very helpful John, Jessica and most of all the property manager Gina. Our move was complicated and chaotic from the start, but her friendly disposition, cooperation and seemingly endless patience and professionalism made it possible. So glad we made the right choice when we chose this facility to handle our storage needs. I would highly recommend this particular storage facility to anyone hoping for a pleasant experience when renting a storage unit(s) in the Sacramento area. I have dealt with Public Storage in the past at other locations, but the experience was not the same. Thanks again Gina, for all of your help!

Wonderful

Safe reliable storage Under New Management

We helped someone move their things in and out of this place. It's not clean, if your storage is in a inside unit, they have nothing to hold the doors open so while you're breaking your back moving furniture you have to figure out how to get the door open. There's no room for parking if multiple people are there for near units. My husband had to direct the lady on how to make the flow make sense because she had no clue.

Merlinda awesome person.

Merlinda was amazing. She was helpful and kind. She made sure I was well taken care of. I appreciate her greatly.

This place is great, service is impeccable. Merlinda is so friendly, and helpful. My husband and I would give her 10 stars if it were possible.

Ok

Melinda is nice and friendly and very helpful she took me today to view couple storeage space and explain the price to me with patience thank you melinda .

Friendly