Public Storage Self-Storage Units at 39501 5th Street W, Palmdale, CA

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 5:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 5:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 67/moSmall 5'x5'- Inside unit
- 1st Floor
$ 67/mo $ 67Best Price Label2 units left! -
5'x5'Online only price$ 77/moSmall 5'x5'- Outside unit
- Drive-up access
$ 77/mo $ 77Best Price Label1 unit left! -
10'x10'Online only price$ 184/moMedium 10'x10'- Outside unit
- Drive-up access
$ 184/mo $ 184Best Price LabelHurry! -
10'x15'Online only price$ 193/moLarge 10'x15'- Outside unit
- Drive-up access
$ 193/mo $ 193Best Price LabelHurry!
Self-Storage Near Palmdale
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Palmdale Storage Units Near the 14 Freeway
With some of the hottest summers and the coolest So Cal winters, many Antelope Valley residents have plenty of seasonal gear lying around the house. Public Storage on 5th Street is just the solution a High Desert home needs to clear the clutter, conveniently located adjacent to Highway 14.
The property, with its rows of more than 400 shiny orange storage doors, is easy to spot for drivers headed north on the 14. Most of the Palmdale cheap storage spaces offer drive-up access, but the property also has indoor units to match a customer's preference. A manger lives on site and can assist customers who want to store small items in a 5-foot-by-5-foot unit, or a lot more stuff in a 10-foot-by-30-foot space.
The High Desert may have changed over the years, but Public Storage's dedication to great service will always remain the same.
This Location Serves:
Palmdale, Lancaster, Antelope Valley, Quartz Hill
It is easily accessible for anyone searching for storage in the 93551 zip code.
Amenities
- Indoor, outdoor and drive-up storage units available
- Next to the 14 freeway and easily accessible from Lancaster and Palmdale
- Boxes, tape and other supplies available for purchase
- Electric gate monitors property access
- Wide range of storage unit sizes ready to rent
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 293)
Nick is very helpful. Our only problem is the online access. We could not sign in — after many tries at different times. We had to access the gate manually as we could get online.
Amazing service from Gloria
Clean property great service from Gloria all the times I’ve seen her!
Nick was Great! He is knowledgeable and courteous.
I had some issues with my billing and Gloria was able to help me out. She saved you guys a customer I liked the care and thought into helping me out.
Nice clerk, clean premises, good gate. Nick the counter guy is super helpful and polite, and always has the answers I need!
Great location! Nick was super helpful and quick with the info we needed. I’d recommend this location
Maria was very helpful
Amazing service and help from Gloria with the e-rental option.
Maria was extremely helpful!! She made a stress free rental for me in a very difficult time
Nick and Nicole are the best, thanks!
easy process Nick was helpful.
Janet was the best for me today . She got me into my storage unit and was so kind and helpful . I recommend this location for your storage needs and great employee Thanks Janet... Barbara
Janeth was very professional, answering my questions and having a thorough understanding of the process to confirm and authenticate a reservation, initially for a 10x10. All my questions were answered in detail including how to un-enroll from the default monthly insurance. At the end of the 20 min or so period... I inquired about a 10x15 unit and to my surprise discovered that for $3 more per month I could upgrade. Janeth did this without hesitation. Truly a wonderful experience and great lady.
The manager at the site was very helpful and she was very knowledgeable about the business
Good prices and clean
In the last 18 months (from March 2021 - October 2022), Public Storage at 39501 5th St W in Palmdale has raised my rate multiple times, increasing my payment by 55%! $102 -> $115 -> $138 -> $159! They will lure you in with a low introductory rate, and then increase relentlessly. Beware!
Never worry about my items there? I have been a customer for over 2 years now! Love it..
Janeth is the best, friendly and helpful eventho first time been there. If i could give 10* i would . So Nick too, cool dude
Excellent Service Janeth is the best. FIVE STARS !!!!!!!!
Janeth was so helpful!! I have never used a storage place before, and she was extremely patient, giving very thorough descriptions and explanations. She made the whole experience a breeze!
I have rented storage from here on 2 different occasions and every time I have interacted with Nick, he has always been polite, knowledgeable and personable. I recently found myself in a situation and Nick went out of his way to make sure we were taken care of. Highly recommended storage and management.
Nick is very professional and courteous. Ruben
Great experience. Nick helped us find just the right size for our needs. Very polite and knowledgeable.
Vanessa Miranda was so amazing. She was polite, professional and knowledgeable. She made my visit a wonderful.
This particular single location never seems to have an occupant at the front desk that's why I gave this location a single star rating.
Vanessa is the greats her personality is wonderful so keep it up V .
Vanessa was awesome
There are so good to me
Went in to make payment & changes to account. Received assistance from “Vanessa”. She was “WONDERFUL”!!! 🤩😍🤩She would not let me leave until all of my concerns were handled & I could properly navigate thru the PS App. Koodos 😀 😁 😃 to Vanessa. Wish there were more like her. 👏🏽 🥳 👏🏽 Denise W.
Right on.
Nick is awesome! He was super helpful with helping me get my new storage and even called to give me updates on the process! Super reliable and attentive. Thank you Nick!
Vanessa was very professional and helpful; she deserve a raise😃
Exceptional customer service with vanessa
It was so awesome my customer service representative Vanessa treated me with the up most respect and was outgoing and eager and willing to do her job it was very fast and smooth nothing like it,, keep at it great job Vanessa
No issues.
No issues.
Good prices, good service.
Had a situation and Ashley was extremely helpful in getting it taken care of. Definitely have a long lasting customer because of her.
Just want to say how awesome Vanessa was and she actually got me to save for next month by downsizing due to my financial situation that I need a storage but it was getting expensive for me so . Thank you Vanessa
Vanessa was very accommodating. I rescind my last review and hopefully this one helps reflect the true customer service.
Nick treats the customer with respect and courtesy provides consistent, quality service. Thank you, Public Storage
Nick the manager was super helpful. Really easy to communicate with and gave me lots of good information.
Nick saved my life & stuff today. His excellent a attention to detail caught that I forgot to place the lock on my unit. He called me & made me aware. Thank you. Nick
Nick has been so helpful everytime I come into public storage. A gentleman at heart.
Nick was very helpful and pleasant finding a solution to my unexpected problem during moving my residence. I was very pleased with my experience and would recommend Nick and this facility to a friend.
Vanessa was an very helpful person. Got everything done in an quick manner. Was very polite
I'm very pleased with the service, cleanliness, accessibility and security for my storage unit at the Palmdale location near 5th West and Rancho Vista Blvd. I am particularly impressed with Frine, the service representative that got me setup. She was honest, polite, knowledgeable and accommodating. Frine was the reason I chose this facility over others in the area. Many thanks!
I went to this location with my friend, the lady Frina was extremely helpful she made us feel welcome my friend got a unit. If you go to this location ask for Frina she is polite and helpful I will definitely rent here if I need to, I give Frina 5 stars
Friendly lady at front desk, willing to answer any questions...
Frine, was very helpful, the process was quick and easy. My mom only being able to speak Spanish, had questions and all of those were answered.
Fring was great very cheerful and helpful exceeded my expectations great experience Thank you Fring
This is a great and friendly place the employees make this place what it is especially Frina she is friendly knowledgeable and always has the customer at heart I would recommend this place to anyone everyone and at its heart of the facility is fine the best in the business
If you want to get emails and text messages to harass you if you leave the property a couple minutes after closing then this is your place. The manager is nice but can't say I would use this place again.
They increased the price and decreased their hours. I'm pretty sure that is not because they care about their customers so much.
I had a good experience working with the manager Frine. I was in town over the weekend and had a short window to store my things. I was able to get in and out during my stay. Be aware of the hours you can access your unit.
Great customer service by Frine. She was very nice and helpful with my situation. Thank you
I want to store for my stuff in the storage
Frine is a great service
Thanks Frine for good service
thank you Frine for your great service
This facility has great customer service and is always clean. Frine has been a great help to me, my family, and friends throughout the years. I would highly recommend this location.
Very good service and very helpful staff, Frine
Well... My focus is always on good customer service. With that being said I received top notch customer service from Frine in the Palmdale location. She was a superb communicator and very informative as to 100% of what Public Storage offers. Thanks Again Frine. Your The Best...!!! Sincerely Bryon Earley
Very professional staff.Always very pleasant and a joy to greet every time I have to the facility.i definitely am thankful to have discovered there business at the time that I did, and since then as well.
Great customer service Ms.Frine was very helpful and polite.i recommend this public storage .
Excellent Customer Service!
Very helpful staff, especially Frine, who is kind and professional...goes the extra mile and calls to remind us of our upcoming payment. I would recommend this facility without hesitation.
Agradecemos su ayuda a la Sra Frine , por su ayuda y explicación para la renta de nuestro espacio . Yo recomiendo este lugar ampliamente .
Frine offered us excellent customer service.She was extremely attentive and helpful to our needs.
Really nice to work with. Frine was a pleasure and made the registration process easy and quick. Super nice.
Frine was very sweet helpful.
Had a very pleasant time with them. Staff is friendly and we're able to assist me with no problem I give them 5stars. 😁
Thank you Frine and Melissa. Good storage!
Well maintained. Polite and very helpful
Renting a storage unit can be under very stressful conditions. Frine made the experience pleasant and was very helpful. Thank you Frine!
Frine is always very helpful, and this is a great location. Easy access to storage units. Happy we chose this spot for our storage needs.
This was awesome place very helpful and friendly Frine was awesome very helpful I recommend this storage for your needs.
I rented a storage unit with Public Storage The manager Frine was always courteous, knowledgeable about what was available.Her hard work and should be rewarded in to keep her as part of your team THANK YOU appreciate
Thanks Melli’s
Frine was very friendly and helpful; great customer service and explained every step of space rental, insurance and setting up account.
Frine was great.. excellent service
amazing experience just want to say thank you Melissa for baring with me through this hard time
Frine was very pleasant answered all of our questions very clearly, we asked to see a larger size and she showed us both sizes.
Melissa provided an excellent service thank you
Melissa did a great job in getting us our storage unit quickly and efficiently. Found the perfect unit at a decent price and was in and out in no time. Would highly recommend.
If you can afford this place, it's a good storage. Though I'd say good luck on getting a new passcode to get in.
Great customer service, thanks again frine.
Excellent customer service!! Very professional.
Great customer service very satisfied okay
Excellent service, super friendly and very very nice and clean!!
Great customer service . Frine was very helpful I recommend this location .
Great fees
Renae Frien is fantastic. Excellent customer service. Very professional and very nice! Thanks, PS.
Melissa is a great customer service rep. She is very informative, professional, and courteous. This storage is located at 5th st East in Lancaster.
Good customer service
Melissa, is so professional and has awesome customer service here in Palmdale, CA Public Storage!
I have been going to this location for over 4 years. Frine your employee has always been polite and professional.And very helpful.
Nice person very friendly and explain everything about the storage
The rental agreement is a total sham. Your rent will go up almost immediately. Then will continue to go up every couple of months. I'm now paying double the advertized rate! Do yourself a favor find another place. Id rate this place zero stars but it will not allow me.
I just went to check prices ,and to see property where i might be interested in leaving my items, there was a man sleeping in his car right in front of the front door, with trash all in his windows , homeless ppl everywhere , i guess this is normal?? I dont know , i thought it was private property. Walked in office , the young girl was nice , but the office smelled stale, and looked run down. She did show us 2 different units, but the walls were drywall which looked as though neighboring units could break in easily, $1 move in special but i will not be using there services, didnt seem safe. I ended up at Securcare Self Storage
Nick helped me get a storage space. He was really noce and helpful
She's was very kind and helpful. 6 stars if I could.
The best service ever
It was great service and very helpful
Service was excellent. She was super polite and a pleasure to do business with. From the first greeting she was kind and so nice to me and my family. I appreciate people who aren't just getting you through the process but are friendly and show they care. She even helped with a promotion on our storage unit to lower the cost due upon signing. Thank you Melissa we appreciate you.
Melissa and Frine are the best!
Melissa is very professional and gave us a great deal. We will be using them again for any future storage needs . Thank you
I'm recommending Public Storage to all my friends. The friendly, courteous staff was informative and professional. Kudos to Nick and Melissa for providing outstanding service!
Malissa helped me out alot
Melissa is the BEST excellent customer service!!!!
Dealing with Melissa was a pleasure. She is very knowledgeable of the company and how to deal with customer service.
Frine was very helpful in getting me setup with new storage unit
melissa is the best
I rented a storage unit with Public Storage almost eighteen months ago. The manager Frine was always courteous, knowledgeable about what was available. She helped me quickly and was a great problem solver which I found refreshing. She cares about the customer and is an asset to the company. Her hard work and should be rewarded in to keep her as part of your team. E. Lanier former customer.
Gracias Melissa
Great place..
Very good customer services!!!
Everything went great.Great staff in and out very quick will be going back.very good rates..thanks vanessa for your help...
Frine is great at giving customer services with a positive attitude and always has a smile even when there is difficult clients she is working with she is great friendly just All around great lady
Great customer
Very nice and polite people and they care about you
Kelly in the front office was extremely helpful with my storage needs when looking for a unit with my dad.
Kelly at front office was helpful in us vacating and making sure we got all we needed recommend if need storage
Safe and stuff
The manager name Stephanie were very rude, force me to buy a lock that it cost $23.00 , because they desire to cut my lock even when they charge me extra fees ended paying $512.00, when I when thru my stuff, half of it where missing so Stephanie and April where making funn of me and saying that because I paid late they have the right to keep my stuff it is really disappoint that you have managers negligent that does not have manners or poor professionalism as a manager she sure have a better answer and costumer services, my loose ends in approximated $3,000.00 dollars i have to go and open a case against you for my loose
Muy limpio y atentos
The facility had an excellent staff,professional,friendly,and helpful. The grounds were kept very safe and clean.
Frine is always helpful and give good advice and always with a smile.
I came here earlier &the sign said they would be back at 12:55 at 1:05 I left now the sign says 2:05 I live in California city and I need to pay my bill.
I need to pay my bill and there is no one here
Cómodo lugar
Good preas
Good service melissa was the best good job
Frine was super friendly and helped me get exactly what I needed
Melissa was helpful and professional. I made a reservation online and they called to confirm the appointment. I looked at the storage units and actually went for a size bigger than I originally thought I needed. Glad I did because it's almost filled up. I chose to do automatic payments because I didn't want to get late charge. Also bought insurance for the unit, which is required. The place is clean and secure. Would recommend.
Frine is agent here I find her to be a very kind and helpful lady the bath room is always clean she's always there when you need her her attitude is just great
Excellent customer service, Frine is very nice and professionally, i highly recommend this facility to everyone.
Melissa was FANTASTIC, very knowledgeable and clear precise. Would hire her for my company.
Melissa is the best. Very friendly and helpful.
Fantastic customer service from FRINE! She is so professional, patience, knowledgeable and kind. Made us feel welcome and explained in details everything we needed to know. The facility is very clean, wide street so it is easy to drive to the storage unit and great security gate. I highly recommend.
Frine's,a very nice person to know and gives very good customer service.
Frine was great and explained everything perfectly.
Melissa rocks
I have always had a good experience with this particular store. The lady Frine is a wonderful clerk and she takes her job very serious. She also knows how to bring a smile to the faces of all customers. I would rate this facility as a 10 out of 10. All of the employees are decent people.
its a storage place
Frine always gives excellent customer service. She is always friendly and very helpful.
Fine is absolutely great and friendly
The staff here is very nice, and the place is clean and safe.
The rent prices in this location are a little higher then any other storage location I shopped around in the Antelope Valley, But the service at this location is FIVE STARS all the way ! Nick and Frine are both AMAZING ! these days it is nice to feel appreciated and get high quality service, Great Job Nick, Great Job Frine, Thank you so much for both of you.
Nick was extremely helpful. He made my experience a very memorable.
i rented a medium sized storage space at this location. Frine was very helful, she showed me how to open up the gate. she was so patient with me, she went through the process a couple of times to make sure I wouldn't have trouble getting in. She reminded me to pay storage since I get really busy with work and that was a plus. Frine let me know that if I had any questions that she would be happy to help me. I have rent public storage several times in the past few years and I have to say that Frine was by far the most pleasant and most helpful person I've met. I would rent with her again when needed.
I shopped around in a few location of storage placed before I picked this one, it was not cheap at all comparing to the other facilities but one thing was different in this location is the service ! there was a person named FRINE, she is so nice professional and caring it made me feel that my stuff is going to be safe, that was most important to me the safety issue, the fact that FRINE offer such a good service made me feel some one here is caring for the customer and that made me feel safer to put my stuff in this storage facility comparing to any other facility I visited, GOOD JOB FRINE, I really appreciate it, Thank you.
Not all details where explained on the phone waste of my time and gas
Excellent public storage services. Friné is always courteous and helpful.
Great customer service from employee Frine. I would give 5 stars, but my unit at this location was only rented for a short time. I have no doubt her professionalism would have been consistent though. Each time I encountered Frine, she was absolutely the best. When looking for a unit, make sure to contact her. Also, this Public Storage facility is in a good location.
I visit this place to rent a storage and Frine was a great help she show ne around and answer my questions she provides a good costumer service.
The staff here is friendly but Public Storages policies are not. They're designed to be unclear so that you owe more money. When I moved in I very clearly asked what the move out process was in regards to payment and was told that as long as I gave 2 days notice, I could move out whenever I liked (I now understand that this was a purposefully cryptic answer). I set my move out date online for September 1st over two weeks in advance, and at no point along the way during the move out process was it mentioned that I would owe the full amount for September by doing this. I was simply told to check in with the front desk when I completed my move out. Of course, move out day comes and it turns out I owe the entirety of September, even though I am moving out on the 1st. The front desk staff were friendly enough about this but when I talked to the supervisor, Clare Ingram, and not only was she not able to help me, she was rude about it. The company will try to claim they're not able to pro-rate payment, but they happily pro-rated my first month when I moved in. They also know damn well people move on the 1st. It's a policy that is designed to take advantage and the fact that there is no leeway despite a very understandable miscommunication is frustrating. In addition to this, everything in the storage unit was covered in a thick layer of dust and sand after just 7 months. I know Lancaster is a windy dusty place, but when you're in the business of providing storage I think a little more could be done to insulate the spaces from this. I won't be using Public Storage again in the future. I recommend you skip it as well.
Frine was very helpful getting me the storage I needed. Place was clean and safe. Nick was very nice too!
Frine buena atencion amable todo muy bien
Great storage place, great selection of packing stuff. The customer service was great too!
Good , nice and clean all the time Frina is nice all the time
Good costumer sevice ...nice and clean frine she is so nice
Good people, great customer service. Frine is a sweetheart. I recommend Public Storage as your rental place.
I’ve stored here for years and frine is the sweetest person I’ve met in customer service. This location is very convenient right off the freeway near all the restaurants and stores. I’ll probably keep storing here for years.
Frine give me very nice customer service
Nick was great
Frine she is a good castumer service and I'm recommend this place
I had a pleasant experience at this location. I was helped by a lovely woman named Freené. She was wonderful and helped with everything I needed.
Frine and Nick where, wonderful and helpful . Never met greater customer service workers. Frine went above and beyond her job n making sure I was happy and satisfied. Thanks
muy buena atencion
What's the latest I can access my public storage unit ?
Great customer service, facility is clean and easy secure access.
Friendly staff storage VERY clean frine has always been very helpful
✨Best customer service from Vanessa and Frine !Vanessa you're awesome and thank you for your help with the storage on Sunday. ✨God bless you ladies . ✨🌹💕
I had a very good attention by the personal, she was very. Professional in the service I will recommen the storage place to my relatives
Very friendly, clean and Frena us especially courteous. I have been with them now for 3 years and can honestly say I have no complaints . They always go above and beyond to satisfy every customer. Thanks guys.
Fran is awesome great customer service always has a big smile.
Slow service
Very nice job Frine.
nice and clean and organize
I would like to thank Frine and the whole staff for putting up with me,being patient and always friendly.....I feel great know my possessions are safe....
excellent service, mrs Frine helped me and she made everything easy. reasonable rates.
High prices, great customer service though
Great helpful staff. The people I've Christmas dealt with have been awesome
The person who works there FRINE has always been great she always welcome to you, and always is pleasant and very helpful I have never had a bad experience at this facility I recommend it highly to anyone who would like to rent there
This was one of the best experience i have had in a very long time. Employee Frine was very helpful with getting me the right storage space. After a long drive from Kansas alone with car in tow, i was very stressed. Frime was very kind. She went completely out of her way to help me get situated and was very understanding, she even took the time to give words if encouragement and also took time to make me laugh. It was like being around a long time friend. I appreciate employee like this, she really made my day more enjoyable. Thank you!!! Public Storage for great customer service and thank you!!! Frine for doing a great job.
What days and times are auctions held on
Good customerservise and clean
I love this location, the staff are very nice people. Frine and Nick are always ready and willing to help me when I need assistance or have a question. They make me feel welcomed and safe. Thank you guys.
Frine was very friendly and knowledgeable and answered all my questions about storage. The Facility is clean and well maintained.
Maria was awesome!! Thanks for all you help even when I was in a killer hurry!! You did great and I appreciate you. :) Sheryll Chavarria
Frine and Maria helped get us through a tough move where movers wanted more money and we held our ground, Frine and Marie also saw all the Damage that was done by the movers and helped us move items from truck to storage space. They were kind enough to give us water and breakdown destroyed furniture. They went above and beyond and we thank them.
I have rented a 300sf Unit today 06/10/2017 and the experience was Great !!! the staff members were Kind, Nice and Professional. I would like to thank FRINE and NICK for being so nice, Thank you :-)
Frine is so nice and helpful. Always smiling and offering her help. I'm happy with my decision to rent here, the place is such better than some other places I went to go look at before and the customer service is the best.
I dont store here..just stop in every now and then to pay the bill. Friendly Staff...
I have been with Public Storage for over a year and I would just like to say miss Frine has been the best customer service rep that I've dealt with in quite a while she's very understanding and proficient I appreciate her help and everything she's done to make this transition easier for me.
Frine was great walked me through the process, very professional , facility well maintained and very clean
I just talked to Frine and she and the location were great. I be moving in shortly.
My place was not ready moving out here from long beach to palmdale and Ms Frine helped me to solve my storage problem and that solved most of my problems i was able to get my uhaul truck back on time ! And she was so professional, polite, and helpful! I really appreciated her and the place is nice and secure!
Came here the other day and was amazed by how easy it was to rent. Frine was wonderful.
I always have a pleasing experience with this storage location. Whether it be the courtesy calls to remind me of payment; or, since I am confined to a wheelchair, assistance at the entry gate and storage unit itself..or just the pleasant greeting I get from Frine coming or leaving the facility, its always a pleasure.
Fride is great manager love the clean location
frine and district manager clair was a great help
I will definitely recommend this facility. It is very clean, the staff is very friendly always ready to help. Frine The property manager Is a person that has been always ready to help me out with whatever i needed Thank you public storage
Frine was fantastic and professional. She made sure that I was getting the storage that I needed. Showed me around and assured me that if I have any questions or problems she would be more than happy to help me. Everything was done and double checked in less than half an hour.
Decided to choose Public Storage and couldn't have made a better choice! Great customer service from Frine.
Outstanding friendly service from Frine. Storage units are clean and secure.
Frine was very nice , place is very clean.
Frine is great she help me get the space I needed. And she had packing supplies that we needed.
Frine is amazing. She is alway polite and professional.
Great experience. Fernie went above and beyond to help out. I needed help with other things and she was willing to point me in the right direction. You don't get that kind of excellent customer service very often. It was a good day!
The attendant Frine was very helpful in locating a unit that was right for my needs. She also took the time to answer all my questions and signed me up quickly. I would highly recommend this Public Storage location.
Nick was very helpful!
I tried this location a few years back when I moved temporarily for business. I didn't trust my belongings would be safe. I came back recently and was pleasantly surprised. Thanks Fine for the help choosing a unit
Frine is incredible, i was pleased with my visit here, she took care of all my questions and more. She is a perfect example of customer service at its best. The place was well kept and clean, look forward to keeping my relationship with Public Storage.
Wonderful customer service! Friendly and helpful staff.
Fine was wonderful and helped me with not only deciding which storage size was good for me but also letting me know where the local stores are, as i am new out here. The place was clean and the process is easy with their staff.
I have been a Public Storage customer in Palmdale, California, for over 7 years. In March 2014, after renting a small space for over 5 years,I decided to move to a larger space. Public Storage was having a special rate on one of their larger spaces for $91 per month. I excitedly moved into this space, and less than 7 months later, I received a notice for an increase of $19, bringing the rental rate up to $110 per month. I immediately called the corporate office, and the District Manager, Claire, to understand why there was an increase in less than a year, and to see if this this could be prevented. Of course, no one could help me, and everyone I spoke with stated there was nothing that could be done, including the District Manager, Claire. In September 2015, I received another notice for a rental increase of $10, effective October 1, 1015, bringing my total rental rate to $123.00. I am outraged by this, and shocked that Public Storage continues to raise my rate without any regards for the fact that I have been a loyal customer, and also, because this is simply ridiculous. I have hear over the years from several people who have rented spaces from Public Storage, and from employees who have stated this company does not care about it customers at all. It is funny how no one at Public Storage could help me, but they have no problem raising their rates. So, I am writing this review to warn everyone not to be lulled in by one of their "specials". They took advantage of me, and I will be moving out of my space within the next 30 days. I cannot continue to support a company who does not listen to the concerns or complaints of their customers, and one who raises rates needlessly, then tells customers there is nothing they can do. Really? This is a bunch of nonsense, and I repeat, DO NOT be taken in by their special deals because you will only have to pay more money in less than a year, and the rates will continue.. Good luck!
Went here recently and was greeted with top notch customer service from Frine. She is amazing and made my process smooth and stress free.
Visited the office this week to find out more information about renting a unit, and I had a wonderful experience dealing with the staff. Nick, who has a great name by the way, was extremely helpful in providing the information I needed and helped me feel comfortable about the security of the units. I would recommend anyone I know that needs some extra storage to come here!
Clean location, friendly staff. See Nick if you need to find the right storage space!
my gf and i are renting a space, and the employee Frine was a real big help in deciding what size space and what moving supplies we needed. thanks for the big help!!!
Visited this location a few weeks ago and was pleasantly surprised at how i was greeted as soon as i stepped into the office. There was a lady named Frine, who explained all the different prices and very patiently answered all my questions in detail. As a bonus the presentation of the place was very clean and up to date.
Cynthia and Stanley helped me big time!! It's It's my for st yime getting a stage pack it took no more than 30 to get all the paper work and finding a space done!!
this is my go to place for many years. When we get into a remodeling job, need a place to keep your furniture or preciouses items away.... this is where I come...its worth the money, all items stay clean and safe.
Great Experience!! Frine was awesome.
every friendly staff and every clean facilitie
Frine was great.
great customer service
Very clean, well maintained Joann and Frine have been great
Good service
Great facility..The two ladies that helped me were nice
I love this place. I adore the managers, tI have had different storage units at this facility for over seven years. They are always helpful and very kind. Thank you!
Elane is awesome
Friendly staff. ... Clean facility. ....
The sweetest two ladies Elaine and Frine. Clean facility too.
I have had my property stored here for almost 7yrs. they great with making sure I pay my fees in a reasonable amount of time and have even granted me extra time to get the fees paid. The staff are great and understanding and do everything in there power to help you out when different situations come about. I love miss Ellane she always gives he a call when its getting close to deadlines and is always very helpful.
This place was great, as soon as I walked in I was welcomed with a smile by a lady named frine that showed me around, and answered all my questions about the different sizes available and what was best for me. On top of that, the place is clean, even the restroom. I am very pleased,
Joann, Elaine and Frine, were very professional, helpful and courteous. The area was kepted clean and secure. Thank you
Public storage was very helpful to me elain is a wonderful lady and helped me out a great deal. Never had not one problem with public storage. I highly recommend public storage.
Friendly staff. Very helpful. I am so glad I bought the rental insurance, The property is out the way but not in a remote area. Easy access from the freeway. It's quiet and never crowded. A real bonus! Totally recommend this place to store all your things. On another note: The woman who helped me is a real HOTTIE <3 She was very charming and sweet. :D
I always use Public Storage ,The units are clean,good location and secure. Thank you Elaine and Kim
Friendly staff and easy access off freeway w/ drive up units, clean and secure. good value for space size.
Great place to store "stuff"... very nice people running the office ... Extremely clean and well maintained... Great job Elaine and staff...
service was good Elaine gave all the info I needed, I was in an out with a storage.
Pretty clean, my stuff was there for over a year and very little dirt on it. Easy to get to and reasonable price.