Public Storage Self-Storage Units at 740 Arcturus Ave, Oxnard, CA

A little frustrated with the company itself anytime you need help with the app nobody is able to help you anytime you need them to open some thing up, It’s difficult to get to someone to help. I’m not sure how you guys charge so much if you provide such poor customer service. I will never get a storage with Public Storage again

Elisabeth and her crew have always been the best with both customer service and attitude. Ive been a customer of several different facilities including your site in Ventura CA. Behind golf and stuff. And your site in Oxnard is hands down better. Your site in Ventura failed to advise me of the brake in that cost me about $3000 or the second attempt. So if I could give a 10 star review for Elizabeth and crew I would.

Very clean, good customers service

Great place. Affordable prices and helpful staff

Elizabeth has been great helping with my app

We love this storage not to busy clean and staff are so respectful and so nice but we need to vacate because we move to LA is a very long drive for us now. Mike & Elizabeth are so wonderful people. Everything you need they are always there and very accommodating. Thank you guys. -Ramon The Gorgeous

I have been a customer for over t Nine years, the customer service that I have received by all employees that work there has been excellent. Especially Elizabeth she is always helpful and full great advice on maximum my storage space. She is the best manager they have.

Very impressed with Danny. He was so nice and answered any question I had. The location is clean and well kept.

Elizabeth is amazing. Great service and was a pleasure to do business with.

Gracias Elizabeth por to ayuda ahora con mi renta

It is easy to make reservations online, the team is responsive by reaching out to you immediately. They were available to meet with in me person upon a walk in as well. I wasn’t sure which space would be right for me, but the staff was helpful in showing me different available units. The location is easily accessible and clean. I like that a flat bed dolly was available to use from the loading area. This is my second time being a Public Storage customer and will likely use them again in the future if needed.

I've been a customer here for about 5 years now. And the staff is very helpful, Elizabeth is a gem. She really always goes above and beyond for me and my boyfriend Juan. I give her 10/10 no matter what time it is,she is always so sweet and really cares about the customers. I really enjoy coming to my storage and seeing her here. She really is the best team player at her work. Thanks for all you do for us we really appreciate you :)

Very nice staff an are will8ng to help you at no extra cost 😀

Elizabeth was great great customer service made the whole process easy thank you

This place is awsome. Been renting for many years. I feel safe leaving my stuff there

Great customer service

Elizabeth was such an awesome help she always is when ever I do business here such a gem

Always clean. Workers are always friendly and very helpful.

I just want to start by saying Elizabeth @Public Storage help me with my issues and she was very professional and polite and helpful and was able to resolve all my issues. Thank you Elizabeth & Public Storage.

Elizabeth is an outstanding manager. She goess above and beyond and I am happy to keep my business here! A+++ Danny has a great personality and funny to talk to, but I am a little disappointed with the lack of knowledge of storage unit dimensions and pricing. Did paperwork, signed,

The very helpful clerk found a second wheeled dolly for me when the first one was in use. She also very promptly fixed a broken pull string for the light in my storage area. The exterior and interior is always clean and I am able to finish my visits without delay

Elizabeth was very nice and helpful with my first time getting a unit, would recommend this facility to anyone in the area even if the other public storages are closer

Elizabeth is amazing. Always helpful, friendly and professional.

I’ve been keeping my things here for 3 years now and I love it. All of the staff here are amazing! Very transparent with updates. The new touch free app options are a great way of staying germ free! 10/10 Do recommend to all my friends and family that need storage!

Thanks Elizabeth for clean And secured facility

Respectable Clerk

Great cheap prices we love this place they treat you like family

Elizabeth and mikael have been super great. Been a tenant for quite some time and appreciate the customer service. Thank you!

The staff here is incredible , Elizabeth covers every square foot of real estate here ... it's clean , safe , well ran !! I received a call when I left my unit unlocked one time , & relocked it that afternoon ... it's a great storage facility , well managed !!! Thanks to ever present & vigilant Elizabeth [email protected]

The on site manager knows what she is doing. She runs a clean and tight ship

My experience getting my first storage unit was great. Elizabeth helped me out and answered all of my questions. She made it super easy and I was able to get a unit the same day.

Great staff, always clean and well taken care of.

Long time customer and very happy with the service that Elizabeth and Mikael have provided. It's been a long time I've had storage and I'm thankful to have my stuff safe.

Well ever since I've been with public storage which is about a year before the covid started couldn't help but notice the professionalism the care and just the well operation that was being run so I appreciate it and six stars thank you very much

I've had a storage at this location for longer than I'd like to admit. The manager at this location, Elizabeth, has always been the most helpful! She explains things so you are fully aware of their policies. We recently had to get a bigger unit and it was a flawless transaction changing units! The location is clean, the staff is friendly and always returns your call in a timely fashion if you have to leave a message. I would certinly recommend this location.

How much are your 1bdr units going for?

Just like to say that it’s been good at the storage all these years and Elizabeth has made easy for me by always being on top of everything and maintaining the facility clean and safe she is always helpful and polite and it’s because of her I still remain a loyal customer and that’s why I give it 5 stars

This location is always clean and in a great location. The staff is friendly and knowledgeable. Elizabeth always greets me with a smile and is patient with any questions I may have for her. She is thorough and I know that my belongings are taken care of and secure.

Most awesome customer service ever!

I have been to several Public Storage, this is the most secure and Elizabeth is the most help full and a real asset to this company

Elizabeth made our moving much easier. Thanks

Elizabeth is the best she always helps me costumer service is the best..

This is our 3rd time renting from this location and I love going there! Elizabeth is amazing she’s so sweet and kind! It’s always an easy fast process! I definitely recommend this place!

Elizabeth is amazing and has great customer service. They are also super military friendly.

The girl who greet you at the public storage was so friendly and so helpful she was just very delightful thank you Elizabeth at the public storage

Elizebeth is great! She's polite and helpful in getting the right unit (storage)..that I need. I give her 10 stars but there's only five!So five stars it is!

The young man was absolutely great and very helpful. Thank you and keep up the great work.

Came to check out the place in need of a unit the mikael was a great help answered all my questions!

Been with Public Storage for over 4 years now. Their customer service is awesome. Elizabeth, the property manager is great. Always helpful. Always cheerful. Highly recommend this storage facility.

Elizabeth has been great with helpful and accommodate as best as she can. Very people oriented. Thank you

Elizabeth muy amable y profesional. Me ayudo en encontrar el espacio de bodega Perfecta para mis necesidades. Gracias por su gran trabajo y amabilidad.

The employees are so great, the property is always clean and well secured.

Clean premises and bathroom. Newly labeled lockers. Just raised the monthly fee though.

Staff is awesome. Very helpful & informative. Easiest process I’ve ever encountered. Good deals & prices. 4/5 stars because the location (not necessarily the location but what surrounds the location.. I’ll let you decide)

This public storage is the best. Elizabeth is great and extremely helpful. She helped me get into 2 units and then when a larger one came up she called me to let me know it was available. That is what I call, Great Customer Service. The prices are very good and I will definitely recommend this location to all my family and friends. Thank you so much!!!

I can tell most of the other reviews on this site are fake. I have a ground level unit. The wind blows lots of dirt in the unit. The rental price has gone up multiple times since I have had the unit. The manager is nasty and does not care at all about the customers.

Elizabeth really helped thank you

Elizabeth was so very kind and extremely helpful! I can honestly say that I have never had such great customer service before anywhere!

Public Storage in Oxnard. Neat, No pests like rats . Safe and secured.

Very nice Lady Elizabeth Thank you very much for your help 💛

I worked with Suzy and Elizabeth today. They were very helpful and friendly and went above and beyond. The rate for my storage unit was by far the best I was able to find and I shopped a lot! Thank You to Suzy and Elizabeth for all their help. I'd highly recommend this place.

SUZY IS THE BEST!

Suzy was a tremendous help with my experience moving in and getting me situated! 10/10 customer service, this is the one to go to in Oxnard!

Today I go to my storage facility just to be told.I can not go in due to flooding. I ask if my unit might be flooded i was told by some Heartless blond.women it was in the middle of the flood zone. She said they wod call in a week to make an apt to go to the unit. I told her that i have deceased lives ones ashes and belongings in the unit i want out ASAP. This heartless women basically said oh well talk to u in a week. I left in tears. This employee has.know heart know compassion she should be fired. Tomorrow i will be there at 9am and I will sit there till they let me get my. Daughter and.husbands things . The way this employee treated me today Was so wrong and i will be discussing this with her suoervisor. Nobody should ever be treated the way i was today.

Wonderful service employees Charlotte help me so much especially as a first time customer

Danny was very friendly and professional.

I was looking for a storage facility. I am so grateful to come across Danny! He is super knowledgeable, helpful and just awesome!

Danny was very kind and even gave me my credit card back when I forgot it. He's truly enthusiastic and very concise.

Have a space at their arcturus location but that's going to change very soon . Management informed me that I had to be outside to he fence before five twenty pm even though their hours of operation clearly states six am until six pm he told me that if I wasn't out before then I would be locked in and that I would have to phone the police and explain why I was in the yard after hours but that's the only way that he was going to open the gate by instructions from the city or state police so I am currently working on a solution for that inconvenience ------------------ 5/01/2021----- Well I was looking for another storage unit provider. But Elizabeth the General manager actually called my fiance looking for me and this is the weird part she couldn't have known who I was I have yet to marry my beautiful fiance and I'm not on the lease but somehow after reading my comment she knew exactly who to call she even remembered that my fiance had mentioned recently moved back to Ventura county from alaska I want you to please keep in mind I've never met this woman I couldn't tell you what she looks like only that my fiance says that she's expecting a little bundle of joy very soon but even with all of these missing links between us she knew it was me. she made me feel like my business was more then just rent and insurance once a month. She made me feel like I was the most important person and that without my business they would have to shut and lock the gate not only that but she was very concerned about what was happening at her place of business that she is solely responsible for and truly wanted to rectify the situation so my mind is made up I will never rent with anybody else besides public storage thank you so much!!!!!!!!!!!!! Elizabeth!!!!!!!!!!!!!!

Great service by the manager. Thank you Elizabeth!

Good experience and professional

Man of yor word Danny!! Thanks for helping me out! Geat costumer service!!

Expensive Changed there hours no longer convenient gates open 8 to 5 banker hours

Public storage in Oxnard has the best Site manager her people skills is great, Elizabeth will help you find the right storage. She's very caring and polite.We give her 5 stars!

Elizabeth is the best and made it a seamless process for me 👍🏽

Liz and Danny are both very knowledgeable, professional, and accommodating. They have the answers you are looking for. With associates of this caliber on the Public Storage team, why would you go anywhere else?

Danny is great, very helpful

👍👍

Elizabeth was very courteous and thorough. I highly recommend her for any public storage needs.

After the last year of covid and unexpected expenses Elizabeth and Danny have taken great care to help me keep my storage with the kindest reminders and have gone out of their way literally 5x to help me get access or split my bill while navigating the unknown Never a better experience for storage ever!

Thank you so much for your help Danny. Awsome customer service!

Danny did a great job

Clean friendly good people that work there I had no problems

Danny in the front office helped a bunch when it came to the end of my renting days. Had a misunderstanding but he was very great and easy to work with :)

I helped my daughter move so she could be closer to work. There was a slight delay in the real estate transaction, so we needed to store her items short-term. Elizabeth was great! She quickly helped us decide which size storage unit best fit our needs. It was clean, perfect and easy to get to. It was kinda sad leaving, but I will be back for any of my storage needs! I would highly recommend this place to anyone. Elizabeth was top-notch, friendly and professional. Five Stars!

The manager Anna treated me as if my money wasn't green and kicked me out because I was there an hour!!! Then she lied to my Sister who was in their restroom after kicking her out. She promptly closed bathroom as we were leaving. Danny the other guy who needs more training told me he could not unlock the dolly and five minutes later a female asked so he comes to me and says I'm gonna unlock dolly give to the lady when you are done. I wouldn't recommend this place to my worst enemy. Go to the one on ventura blvd...they understand why they are there rather than make u feel like you are bothering them. 👎🏾

Danny is awesome! Highly recommend!

Elizabeth is a super star. Very caring person!

Danny was very helpful and polite

I was only in my storage for 15 min when the manager Elizabeth said I couldn't be in my storage that long arranging things I pay 180 a month I better be able to go thru my storage an arrange things for longer than 15 min and then we got blocked for leaving late thats fine I get it my boyfriend went and talked to the manager of the day and got it all cleared up and then Elizabeth came in and decided to block us again so he calls and leaves a message and she won't even call back so we cant get in the storage like he has to talk to you face to face why can't you just call back and get it cleared up so we can go when she is not there because she bugs.

Great facility, and a perfect Storage Unit. Clean, well lit and secured, I'm confident my belongings are safe. Danny in the office was very professional and took the time to explain every question.

Light bulb was busted in the socket. No way to remove it and put in a new bulb. Pull down rope broke off in my hand. Unit was clean when we moved our stuff in that was cool. Happy to say that Public Storage cares. They read my review and called and fixed everything. NOW THATS CUSTOMER SEVICE Thanks for the fast work I will highly recommend this place to all my LOCAL friends

The staff is very friendly Elizabeth goes above and beyond to best assist your needs, prices and access hours are the best in town. Highly recommend if you are looking for a storage unit.

Miss Elizabeth opened my storage about 10 years ago greeted me and walked me through everything!!! She’s amazing and I have been there ever since because she always makes a difference and makes me feel so welcomed love that girl!!!!♥️💕💜

Dirty. Office staff friendly though.

5 Stars Professionalism, expertise and excellent service by Elizabeth made the entire process comfortable and a pleasant experience. 5 STARS to her. I highly recommend Elizabeth and this company. Elizabeth is a very friendly , talented and she explained everything you need to know about... I’ll be back again for sure , Thank you Elizabeth.

Danny was super helpful in upgrading my space best customer service anywere

The unit I rented was the perfect size. It is conveniently located where I needed. Thanks to Elizabeth and Danny for the Great Customer Service and Personal Interaction.

I wish there was an emergency service number on there website.

The Public Storage Employee's Danny & Elizabeth Are Totally Awesome People Very Friendly So Easily To Get Along With Great Customer Service, Clean Facility & Great Prices!!!

Had a great experience working with Danny to get my unit setup.

Danny was friendly and helpful.

Dina was so helpful and kind when trying to find the correct storage unit! She was patient and explained everything so well! It made a stressful project so easy. The location is brand new and so clean!

Danny at public storage was super helpful. He was able to show me multiple available units until I finally decided to which one worked best. Than you Danny for your patience and time, my move it was very quick and easy.

Danny was amazing and very helpful. Truly a delightful and easy experience. I’d recommend anyone coming here for a good deal and great service.

Daniel is very genuine and a nice guy !

danny was nice and friendly

I just want to shout from the rooftop, to everyone who will listen. That this is the best place to rent. Liz (manager)is professional not only does she do her job, but she tells you the truth. Since June 2018, I have had several changes in units.She won't let me go any larger until I can make use of the space I have. She will rent me what I want but lets me know how much easier if I stack and packed. I swear she knows every tenant face and names. So it is nice to feel we each matter to her individually.

Elizabeth was very helpful and knowledgeable, and gave great customer service. Facility is clean and secure.

This storage facility (public storage) I give a 5star. The manager Elizabeth has such a great attitude as well as resourceful for giving you the detailed information for renting at this storage.i give her a 5 🌟! Thank you !

I was treated do well and taken care of by Danny he made my life so much easier that day I would recommend public storage to my friends Thank u Danny

The Costumer Service was great and Danny was very kind and helpful

Muy buena atención recomendado el primer mes gratis me atendieron Elizabeth y danny

Danny was super patient with all the questions I had and was so polite! Happy I got a storage unit here!

Its nice to be greeted by a person... Your robo greeter is messed up, push number but refuses to transfer me, just keeps repeating press 1,2

Danny is awesome made the process smooth

Great experience. Danny is dialed and was 100 percent prepped and efficient on getting me setup with my unit.

Thank you, Dan was very helpful and welcoming!

Danny from public storage has the best customer service he made you really feel like family

Danny was very helpful!

Very friendly and helpful workers. Even after they assisted me with everything I needed, we continued to have a good conversation. 10/10 would store again.

Danny was very helpful.

El senor Danny fue muy hamable y nos atendio rapido se los recomiendo ...fast and very easy to get I really reccomend this place 😊

Awesome service.

Danny was very friendly and helpful! Definitely recommend.

This place was very professional. Coming from out of state,it was very welcoming. Danny is a great help and very informative! Would definitely rent there again.

Elizabeth is awesome. Very helpful.

Danny was a big help with the information I needed and was very knowledgeable with everything I asked. Thanks you.

Elizabeth was amazing, thank you!

Great experience at this location! Danny was very helpful, friendly and professional. He made our stressful moving day a little better. Thanks!

Danny was awesome!

Today I came in to process my reservation and Danny was so awesome he helped me get a unit that is most convenient for myself and my daughter plus he let me know about the moisture issue so merchandise doesn't get bad great guy all around made the whole process quick and simple plus some great laughs

Great service from Danny very nice and friendly great first storage experience. Thank you Danny!

Thanks Danny! Great and fast service.

Danny gave great service, showed me the unit good conversation. Well recomend

This place is clean and quiet. The staff here are Very helpful. Polite and kind. Price was good too. Thanks guys!

Thank you Elizabeth for all your help! Elizabeth is so understanding, and help me with any questions I had, also was a listening ear when I was having a hard time. She’s so professional yet so sweet I just can’t thank her enough

Great staff !!very friendly !!esp Elizabeth..the property manager..she takes time to talk to you ..very warm person..like her !!

It' s a great place to storege. Danny

Danny did an excellent job

I’m so glad I was able to find an affordable storage near home! I had to downsize my apartment on short notice and I don’t want to part with my items so I decided to put in storage. I was greeted by Elizabeth and she is just incredible! Very professional and consistently smiling throughout my process. She made it way too easy to get situated. I was fortunate to get a ground level unit and easy to access.

Elizabeth and Danny are a fantastic duo. They are professional, knowledgeable and do their best to answer any questions and mitigate any concerns or problems you might have about your unit. The last 8 years I have known Elizabeth and from day one she was engaging, easy to talk with and genuinely interested in what you had to say. I have had multiple units at this facility for more than 15 years and would highly recommend this facility to anyone who has storage needs.

Thank you Danny for the professional help with ease of getting me set up with what I needed.

Dany the front man was super helpful and got everything I needed done in under 30 minutes. Great service. Would recommend

Danny is the best! An easy and efficient check-in with friendly service. Thank you Danny!

Super nice people working. Very funny and knowledgeable. Thanks Danny and Elizabeth!!

Danny was really helpful with helping us get our storage unit! Danny and Elizabeth are super friendly! Thank you so much!

Elizabeth in the office is absolutely fantastic! Accommodating and helpful no matter what. If I ever need a storage unit again I am definitely coming back here!

Fantastic service and lowest prices around. 100% reccomend

Elizabeth is awesome . Very professional and helpful . Very satisfied with the 2 storages I have

The people here are so helpful. Danny and Elizabeth were so kind and patient that made getting set up so effortless. At such a busy time this was really a good experience. Thank you both VERY much. James Elliott

Five star service and best prices. I'm a flipper worth multiple units it town....this is my favorite. Love Elizabeth

Got checked in today by Elizabeth at public storage, super nice, super friendly and very quick and easy check in. Will definately be back next year.

Great facility, Elizabeth just constantly hits out of the park with customer service!

Customer service is top-notch. Elizabeth in the front office is the best!

Super easy process and even better staff. Elizabeth was amazing thanks!

Outstanding customer service! Cynthia and Elizabeth were very helpful and knowledgeable about my concerns and availability. Great to meet good professional people in a new state!

Recommend this location, Elizabeth was helpful helping my daughter find the right unit during her summer college transition.

Went there the other day to check out a place to store my stuff and I must say I was impressed. Elizabeth showed me around and gave me some great rates. Place looked nice and clean. Highly recommend.

Very helpful, very informative. All around great service! Will be using again. Highly recommend!!

Thank you elizabeth for making my move in so easy. I did my paperwork early which saved me time on my lunch break then rented so quick. She was great and was so friendly.

I like to take this moment to write this review because of the service and professionalism that Elizabeth and the staff at this PS location have shown me. I've been with two PS locations over 5 years at two sites, both locations had good service, but now that I have relocated to this location with Elizabeth, WOW, I definitely see, how much more welcoming, ready to assist with problems or concerns and always a pleasure to deal with management differs. Elizabeth and the staff are the way customers expect companies to offer customer service, as well as operate and perform. Elizabeth and staff are, "HITTING IT OUT OF THE PARK" for Public Storage

Best customer service I've had the pleasure to be on receiving end of in a long time. Great conversation! Great service. Great rates. So glad I found this place!

I've been a customer with Public Storage since about 2005. My family & I have had the best experience with Elizabeth she has always been so helpful. We absolutely love her she always does her very best to make her customers happy. We are very satisfied with all of our years of service here & look forward to many more. Thank you Elizabeth for always making us feel welcomed and taking such good care of us you're the best.

Only visited once wont be back any time soon

Never used a storage facility, pulled in and the staff was amazing! Was helped out by Mikael and he was awesome and knowledgeable, helped me pick out the perfect unit and they were not pushy or rude. Get your storage here.

so nice and such an easy experience!! mitcael was wonderful and very helpful

elizabeth helped me at public storage. great deal and a lot of help. it made my day really. everyone was friendly and helpful and knowledgable. i wouldnt rent anywhere else but here. dana, christina, and mikael were so friendly as well.

I can’t think of a better place to store my extra items than Public Storage. Elizabeth is nothing short of AMAZING!! She is so thorough with getting me signed up for our storage location, and so welcoming and friendly too. She makes coming into the office enjoyable. If I ever had an issue (big or small, which fortunately have been more small than large) Elizabeth took care of it ASAP.

Staff is really friendly. Elizabeth has a crazy memory and remembers everyone that comes in. The facility is clean and the storage inside is secure.

I have been renting at public storage for about 2 years and with a few surgeries and some issues with my x boyfriend i have had days not so good. Everytime i have discussed any issues i was having and expressed my concerns Liz and Christina always have a simply suggestion i had not thought of. I really appreciate then taking the time to talk to me about issues not of their concern. They are both professional and helpfull.

Very affordable, the best and friendliest customer service

Tried to up sell the bejeesus out of me. Also, the person helping me told me they *only* sold the disc locks priced at $23. When we went back to the office to finalize the agreement and payment I wanted to confirm if that was the cheapest lock they had and the other employee behind the counter without even hesitating grabbed one for me and surprise, surprise this lock only cost $10! There were other minor things that happened which I won't bother mentioning but overall I was left with a not so great experience while signing up. The unit I'm renting is fine and I haven't had any issues with it (so far).

Make sure you go at the beginning of the month that's when they have they best deals

Very friendly and very helpful.....both Elizabeth and Christina thank you.....

Thank you to Garrett and Elisabeth for the great service.

Elizabeth is amazing. Great customer service, great facility. Best person to deal with in good times and bad

Nice employees, funky people coming in and out of here, don’t ever leave your stuff unattended, but over all good place, we keep coming back for ever 5 years now.

Check in went very smooth And property was clean.

Me gusta el lugar porque es muy limpio el personal es muy amable con los clientes y sobre todo las personas son muy respetuosas siempre están atentos y al pendiente de lo que los clientes cuando se ocupa algo especialmente a la manager Elizabeth del lugar gracias 👍👍👍

Very nice facility. Elizabeth has fantastic customer service and I'm very glad I came here for storage.

Garrett is absolutely awesome!!

Awesome service and really nice people. 10 stars

Excellent facility! The staff are wonderful and they helped me with securing my belongings. Would definitely recommend.

Elizabeth is amazing!! Every time I come in I make sure to stop by and say hi to her. She has an amazing memory and wonderful costumer service. You can really tell that she’s very passionate about her job. I wish all my employees were like her.

Excellent service!

Clean safe great staff hour's they are open makes it easy to get your stuff

Very nice property. I didn’t rent at this location but the gentleman named Marcus that helped me when I came in was very helpful answered all my questions. I would recommend this storage place to others.

Elizabeth went out of her way to answer all our questions. I am happy we found this location; I like that they have internal storage units and a large freight elevator. Lastly, the price was very competitive.

No good place to store tour items , It is expensive, And you have to pay insurance that does not cover you .

We just leased a space though Marcus, who was professional, kind, courteous and helpful. Public Storage should feel thankful to have an employee like Marcus.

As a student having to store my items over three cities away, Marcus was nothing but helpful and accommodating! He walked me through the whole process and made sure I understood how to go about my storage unit

Marcus was great! Provided excellent customer service.

My visit was a follow up from 5/20/18. I met Marcus which provided excellent customer service, he was very helpful and made sure my concerns and questions were provided with patience and putting me first. Today I came back as promised and was able to recieve the same experience, making sure my visit was smooth. Very helpful and polite. Thank you for your service.

Marcus was very helpful, facility clean. Pricing very fair for size of unit.

Great service very professional most of my interactions have been with Elizabeth and Marcus they've always been friendly and professional I highly recommend them and the facility.

The people who work here are friendly and helpful, and the storage complex seems to be pretty quiet most days I'm here. The prices are average, some deals are good and others aren't, pretty basic stuff there. I think they use leaf blowers or something to keep the grounds clear of debris, because dirt and small pebbles keep getting blown into our unit. Not a big deal for us but some people might think so. The hours are pretty long, something like 6-9:30 for personal access, but the employees aren't there that long and they lock the restroom when they aren't there. I like that I still have access before or after work, since I spend all day there and I have a commute on top of that. For my girlfriend and I, this is right around the corner and therefore extremely convenient, which is why we chose it. For others, it might be a bit out of the way. I feel like it's secure though, and I'm happy with my experience so far.

An awesome place to store your belongings they take very good care of you and treat you nice very nice

Great place to come and save some storage from your home at a great deal

Marcus is an awesome guy! Super helpful!

Staff very interested in my storage needs & even suggested another public storage unit closer to my house and unit l needed was less expensive. Yeah

Such an amazing experience! Quick and so easy. Very clean facility and even better rates. Thanks Elizabeth for your help!

Had a wonderful experience! The staff was more than helpful, customer service was superb!

Elizabeth was fantastic! I just recently moved out of state but I had my storage for several years here at this location. Clean and very well secured facility, plus Elizabeth always made sure my questions were answered as well as provided awesome customer service. I'll miss this place!

Me gusta éste lugar porque está muy limpio y sus empleados son muy amables. 🙂 💖 👍

Marcus was amazing from the moment we met him. He made us feel right at home. Great place for storage.

I have been renting at this facility for a little over a year. The manager discriminates, the units bearily held up with some flimsy dry wall. I cam't believe I have had souch patience with the lack of good customer service and this insecure facility. I have seen at least 6 open lockers that people broke into to steal from. What is the last staw is that the manager there is so dramatic! She says that our stuff is bringing down the wall. That wall was already falling down when weoved in. Plus, there's a space up by the ceiling of no wall about 2 feet deep from the ceiling. As you can see in the photo I have added, we have plywood so we don't push up against the wall.

Great service

Secure facility with active alarm system. Both indoor and outdoor units. One bathroom near entrance. Wide space for moving trucks to offload. Some locker doors are damaged more than others, so prior to renting, take a hard look at the roller door. Staff is not always in office. Possible location shoot for storage wars.

Friendly service

Very helpful and professional. Thanks Marcus!

Love the personal

Amazing on site help.

The manager is awesome

I had a wonderful experience with this Public Storage. I found that pricing within LA was so expensive, and when I saw the deals at the Oxnard location, it was an easy decision. Elizabeth was wonderful to work with -- she is personable, quick to respond, and so helpful. If you're looking for storage in/around LA, I highly recommend this location and business.

Great service and fair pricing. Manny was very thorough in explaining everything and easy to work with. I would definitely recommend.

Got here earlier than my reservation and Manny helped me get set up. Helpful, informative, and pleasant to chat with despite showing up right when they opened. Made moving easy

Manny helped me check into my storage space at the Arcturus location. He was very quick, thorough, clear, and good at explaining all I needed to know! I very much appreciated his help and would recommend this location to anyone looking for a storage unit.

Elizabeth & Manny were of great assistance. I was shopping around for a storage place just looking at prices and this was the second place I went to. If it wasn't for Manny's great service I would have continued shopping but I stopped there and rented a storage area.

It's a storage place

I only gave it five stars so people can see. This place is dirty. Also every 2 months your rate goes up. Also they lie to the military. Do not go here. Find a better place. This place is awful.

My experience here at public storage was a great experience... Manny saved the day,by working something out within my budget... Thanks Manny!!! 👍👍

Elizabeth, the property manager is awesome

Just recently inquired on some pricing. Spoke with Elizabeth and she was fantastic. I won't be needing storage until later in the year but I definitely will be back to rent. Thanks elizabeth!

very good experience , clean facility. good staff. very helpful

I cannot recommend this facility highly enough mainly due to Elizabeth, the onsite manager. I had to drive in from out of state to close my unit and pack everything for moving. I had limited time to accomplish it all. Elizabeth was there every step of the way helping me get it all done and solve the challenges when not everything went as planned. She is the epitome of great customer service. It's hard to find these days. Elizabeth thank you so much for making a really tough moving trip so much easier. You deserve an award!

Friendly employees

Nice facility, clean and easy to navigate. Keith was a dream to work with. Very knowledgeable and experienced.

The customer service here is splendid! Elizabeth and Keith are awesome! Great to work with. Easy access! Great storage sizes! I'm gonna be a public Storage customer for life!

it was great service and a great fit with a very good security system

Elizabeth is awesome. Explains everything to me well and is always there to answer my questions. The office is well managed and Ive never had a problem. I don't just give out good reasons without someone earning them. Ive been renting here for almost a year.

I recently rented and I couldn't believe how fast and easy it was to set up. Clean and nice facility, thanks Elizabeth for all your help!

Friendly Staff

I've been a customer here for 11 years and I've been working with Elizabeth for the past 5 years and she has been great. Fantastic customer service an d the facility is super clean. Thank you Elizabeth for all your help!

It was a great experience, and Jenniffer has a great smile, great customer service skills.

This place is great!! Very kind and curteous service. Adriana and Elizabeth are awesome at what they do!! Definitely recommend this place for your storage needs!!

Manager and employee show great customer care and are an asset to your company, thank you Elizabeth, and thank you Public Storage

I have been storing here for awhile and the girls in the office are great

The employees are very friendly, respectful, and well knowledge. They help me with my unpacking process by providing me with some equipment.

Friendly and professional customer service, the two young ladies behind the counter were very nice and made me feel at home. I would highly recommend this storage facility not just because of the professionalism of the personal but the facilities security and installations are awesome!

The staff is amazing and professional, not only did they set me up when I first moved in, but today I had to transfer to a larger unit. Elizabeth made sure I had a unit as close as possible to my old one: She literally gave me a unit across from the old one to make it as convenient as possible for me to move. Thank you! !!!!

Quick easy move in. Friendly service. Return customer.

Elizabeth was AWESOME! I've never had a storage unit before and she made it so easy! Super friendlyb

Very friendly and prepared to show unit. Thank you

Adriana was so nice and she helped me with all the merch needed. She's pretty chill and I had fun buying an empty space

we just booked a unit here. Adriana and Dana were so helpful. I would definitely recommend this place to my friends.

Elizabeth was great at helping me with my storage unit, I've had to transfer a couple of times but always been a smooth transition. Thank you for your service!

So helpful at front desk Adriana the

I just rented there Elizabeth was amazing. Great location and great price. Thank you for speedy service when I was in a rush to return my moving truck.

I just rented there and Elizabeth was very helpful. She was very excellent at her job. I recommend going to this public storage.

Clean facility that is well kept and have friendly people behind the desk. So far the best public storage site in the County that I've had a unit at.

Super friendly staff! Check in was easy, quick, and effortless!

Very helpful made my move in easy

Do not rent here!! They will sell you a unit and you will come back to find all your stuff covered in mold within 3 months. They also will not help you out in anyway. Do yourself a favor and choose somewhere else.

Adriana was very helpful with my move in second time renting.

Very helpful and kind thank you for your help:)

Elizabeth and Adriana are great! Nice and easy to rent something haha just wish the actual storage units were newer/nicer. Nothing in their control

Adriana and Elizabeth are always so helpful thanks for making my move so easy.

I really love coming in here and paying my bill in person. Elizabeth and Adriana are so welcoming. They are always so happy and eager to help.

What I appreciate most about this Public Storage is that Adriana and Elizabeth are extremely helpful, courteous and professional. They always go the extra mile to provide excellent customer service. I would rent here again and recommend it to my friends and family.

Phenomenal customer service from adriana!

This was the easiest process to get a storage unit. Elizabeth made getting a unit hassle free! Elizabeth is very knowledgeable and was very helpful in picking out the right size unit.

Awesome sevice @ Public Storage Elizabeth is very professional and has helped me in manys ways. Thank you, Lance A.

Although this was my first experience having to use a storage facility I must say that Elizabeth put me at ease with the process. Upon arriving to clear out my unit she greeted my like an old friend bringing up to speed on the changes of the lock and telling me to call if I had any problems. The entire process went without a hitch. Now if only Elizabeth could come help me unpack!

great location , customer service is amazing highly recommend this location ! property is very neat & clean .

Thank you Elizabeth for all your help with my move in!

Adriana and Elisabeth are very helpful. I recommend this storage. Great costumer service. The place is very clean.

Adriana was very helpful in moving our stuff into storage, she provided us carts for heavier items. She even held the door open for us while we moved!

Elizabeth and Adriana, are always nice and helpful. So far they have made my experience with Public Storage, pleasant and easy. They also do a good job with maintaining the property clean and presentable. Highly recommend this location, primarily because these two lady's make it a great place to store my extra stuff.

Great customer service!

great customer service! plesant experience!

just vacated one of my units but I wanted to express how much I enjoyed my stay here as well as the customer service provided by Elizabeth and adriana. thank you!

Hella dope!

Elizabeth and Adriana, awesome customer service. Very polite and helpful.

I was helped by Adriana and Elizabeth and they were both very helpful and personable. I was given a unit that is close to the front and just the size I needed. They are definitely better than the previous storage facility I leased from. Keep up the great job

Excellent service. Great location and secure

Awesome customer service, staff is very courteous, professional, and extremely helpful. Thank you Elizabeth and adriana!

Amazing customer service! Always very helpful. Units are secure and clean. Nothing to complain about.

Elizabeth is awesome sauce!

They are the best, friendly every time I come in. keep up the good work girls!

Elizabeth&Adriana are just great very helpful i would recommend this public storage to everyone i know I've been to other storages they dont compaire to this one at all. Thank you girls your the best. :-P

Great people that work their they good customer service Elizabeth Adriana is a great worker and has help for anything i need for assistance in the public storage facility. Thank you.

I have been a customer for more than 15 years. Elizabeth and Adriana are always helpful when I come in to pay my bill or if I have any questions.

I had read the 5 Star reviews, but that's not what I found. I got a large unit and found it to be extremely dirty. I swept it clean when I moved in, but everytime I came back there always was a large amount of dirt from under the roll up door. All of the doors are old and don't seal well at all. Because all of the units share a common area near the ceiling the dust and dirt flows all over your belongings from all of the units. I started covering my stuff with a large tarp, but the dirt from under the door still made everything covered with this heavy dust and dirt. I spoke to management about fixing the issue, but they had no desire to solve the issue. To top it off, I would sweep this dirt on every visit and wasn't allowed to put it in the onsite dumpster. I was told to "take it home and throw it away there". Obviously, an over zealous implantation of the rules. When I removed my belongings after just 3 months everything is dirty, really dirty. I am very unhappy with the quality of the storage I had and every single item stored at this location is gritty, dirty and heavily dusty in only 3 months. If you don't mind your valued belongings being covered in grime, the place is fine I suppose. Additionally, the unit has lots of bugs, tons of spiders and when pulling my stuff out we found Silverfish. I had gotten a gallon of Home Depot insecticide and used it liberally when I moved in and every time I visited, but because of the common ceiling area it was obviously a losing battle. To top it all off, the black mold on the drywall and the mold from the moisture coming up from the cracks in the concrete floor made the facility a very poor choice for storing my belongings for even the short period of time. The facility is rather old, but the conditions of disrepair show everywhere from the units all the way to the duck tape in the restroom. There are other storage locations in the area that you might want to consider if you value the stuff you are placing in this locations care. Being friendly is great, but if your stuff is not kept in a respectable manner, free of dirt, dust, mold and bugs, being nice is sort of pointless.

Elizabeth is outstanding ( she is the very professional and a breath of fresh air). She took the time to explain the type of unit that was best for me and it was cheaper. Thank you for the help.

Audriana was an Amazing representative! My family has used this storage for years and she made my experience today an absolute pleasure!

the easiest transaction i have ever gone through....ELIZABETH was OUTSTANDING...there should be more people like her...thank you

Friendly and secure. Thank you Elizabeth!

BEEN WITH PUBLIC STORAGE FOR A YEAR OR SO NOW ALWAYS A GREAT PLEASURE TO KNOW MY THINGS R SAFE ND IN GOOD HANDS.ELIZABETH ALWAYS FRIENDLY AND OPEN FOR ANY QUESTIONS REALLY APPRECIATE ADRIANAS HELP TODAY! SO FAR CANT COMPLAIN

Everyone is very nice! Especially Adrianna!

Adriana and Elizabeth at Public Storage are great.

The people here are awesome and are very helpful. They explain everything and are very detailed. Also Adriana help me get everything set up with my public storage account and showed me the storage unit. Her manager (Elizabeth) introduced herself and helped us to make sure that everything was going alright and checking to see if she could help Adriana at all. We had a great experience and every time we come in they are very friendly and remember us. I really like this location and the employees there are awesome too. Thanks and I would recommend this location for storing your stuff plus it's not all that expensive like other locations are.

Very helpful and super friendly! very good experience moving in! thank you so much!

adriana is the best at customer service! i totally recommend this storage facility!!!

Elizabeth was very helpful and pleasant to work with. I highly recommend this facility

Elizabeth was awesome she helped us go from a small unit to a bigger one. She's awesome at keeping the facilities clean and nice and makes everyone feel welcome.

I had a unit at this location and coming in every month was such a pleasure! The front office was always so helpful and friendly, ESPECIALLY Elizabeth and Adriana! They always made me feel like I was truly appreciated as a customer! Thanks again ladies! -Ashley

Great customer service. Elizabeth and Adriana are awesome and very helpful. Very understanding and military friendly.

I'm planning on moving to CA from out of state in a few months. I called in to the office for more info on rates, and unit size, etc. I had the pleasure of speaking with Elizabeth about my options. She was both friendly and knowledgable about all things storage. She answered all my questions and really helped me make my decision to store my stuff here when I make my move. In this day and age, it's rare to speak with customer service that treats you right. Glad I called.

The manager is always available and provided me with local events and places to eat since I'm new here.

Elizabeth was sooo helpful! It was so nice being around someone so professional! So glad to be storing my stuff here :)

Every time I drive an hour from LA I always look forward to working with your staff, especially Elizabeth and Adriana. Always helpful, courteous, and with a smile. I have already recommended this location to my friends living in LA. Thank Public Storage!

Quick and efficient. Awesome customer service. Love this place

Awesome customer service. Will highly recommend.

Facility is awesome and Elizabeth is Awesome! Whenever I have a problem or "forget" to pay my bill... She always gives me a called and is very professional. I am in sales and know many people that could take lessons from Elizabeth on professionalism and people skills

I have always had a positive experience when dealing with the two front office reps: Elizabeth and Adriana. They treat everyone so nice and handle any problem or question one has with respect and efficiency. I have moved my units at least 3x in the last 2 years and it never bothers the girls- they accommodate my needs with pleasantness and smiles! I had a chance to move to another company; however, I like the way I am treated at PS.

I had a great experience at this location. Adrianna was so professional and helpful. I never write reviews but this one was an excellent customer service. Will come back again for my storage needs.

Elizabeth was both professional and personable. Business was done quickly and painlessly. I very much appreciate her happy disposition.

Very nice

Elizabeth and Adriana were great to deal with on a monthly basis...i woukd deal with them anytime.

Adriana and Elizabeth are fun and helpful!

I really enjoy the service I get from Elizabeth and Adriana at the Arcturus office.

friendly staff - (ariana ), very polite and helpful

Adriana was very nice & helpful! Will definitely store with them again.

Adriana was very helpful and she gave me five stars service

Elizabeth at the front desk extremely helpful and friendly. Clean location.

I have been a customer since 2010 and I have nothing but wonderful things to say about the employees and facility. The facility is always kept neat, clean, and secure. Elizabeth and Adriana have helped me multiple times with switching units to accommodate the amount of storage I needed. They are very helpful with any issues that arise.

Elisabeth and Adriana are professionals at doing there jobs. They answer all my questions , and I'm always greeted with there smiling faces.

The staff is EXCELLENT!. Elizabeth and Adnana are great. They are very helpful. I have some personal items there and I know they are safe and well guarded because of the staff.

Adriana was very helpful, nice and she knows what she is doing there

Low prices, Workers are great, Never had a bad experience, Always willing to help you out!

The courtesy and professionalism that Elizabeth & Adriana provides not only to myself, as I have witnessed them with other's as well, is a breath of fresh air and is much appreciated! I personally would like to THANK both of them and I do hope that this will find it's way to corporate!

Elizabeth and Adriana do a really great job and are always very nice and take the time out of their busy day to make sure my customer concerns are handled professionally.

The manager and employees work with you and want to help in anyway they can. I have been renting from them since 2009 and they understood when I fail behind in payments, due to hospitalization. Elizabeth would call or email to see how I was doing, not many companies or employees would do this. I recommend renting from this storage unit company.

ELIZABETH IS EXTREMELY HELPFULL AND HAS ALWAYS BEEN A PLEASURE TO CONDUCT BUSINESS WITH HER. SHE IS A PEOPLES PERSON AND MAKES EVERYONE FEEL LIKE A GUEST AND NOT A NUMBER. WHEN I PAY MY BILL IN PERSON, SHE GREETS ME LIKE FAMILY MEMBER. THE PLACE IS VERY CLEAN AND WELL KEPT.

Very smooth check-in. The staff, especially Elizabeth, is extremely friendly and helpful!

Great place especially if you're in the military because they keep a closer eye on your things knowing that you're not around to do it yourself. 10 STARS!!!

As a customer of Public Storage, I wish to give a huge shout out to the onsite manager, Elizabeth, who has been so cheerful, helpful and always positive during what would be considered "unpleasant moving experiences" for many people. Thank you Elizabeth for always helping lift the vibration as we move those heavy boxes of life... It's about time for her to have a raise, Management!!! Good job on making that happen.

Elizabeth was very helpful and efficient in getting our account established. The facility and our storage unit is convenient ,clean and secure. Public Storage has met our needs very well at this time.