Ambers customer service is amazing
If I could give them -5 stars, I would absolutely dumb. Their policies are stupid. Their prices are Hella expensive. I’m literally gonna get everyone. I know to give this place a one star you can only access your unit from 6 to 6. That is the dumbest thing I have ever heard of And then on the weekends only from 6 to 5 that is so stupid who came up with these policies, they need to be fired.
Tina was very helpful and knowledgeable she made moving 1000% easier for me and my family
Tina was very helpful and polite.
Christopher was great and very helpful
Ambers customer service was great
Tina is amazing and Knowledgeable Thank you for making my move-in as easy as possible
Not in the best part of Oakland CA but it does work for the area and needed. No agent was present while I was there to drop off belongings.
AMBER IS THE BEST YALL!! 🔥🔥🔥🔥🔥
AMBER IS THE BEST!!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Shenek gave me a warm, courteous welcome and helped with all my questions immediately! Looking forward to being a customer on this safe well-managed site.
Tina is awesome she knows what she is doing made my move in via phone simple and easy
Amelia is so helpful and friendly!!
Thanks Cristfer for you great help
Tina was so very helpful I went to go look at a unit and she showed me all the sizes I needed and wonderful customer service five stars five stars
Great customer service. Good facility. Clean. Safe.
The property manager Tina is amazing! I went to public storage in search of the best option to keep my personal belongings while me and my family are moving and Tina assured me our things would be safe here and helped me pick the right unit that was also in my budget.She answered all of my questions and was overall very professional both on the phone and in person. I would definitely recommend my family and friends to come to this location and ask for Tina to get the best service
Ms. Tina is very professional . .has patience..excellent customer service.she is a people person !
Rachel
Was fantastic. She solved my problem and was very helpful.!!!!
Rachel gave me great service for 5 stars
Rachael at front desk was great , my reservation and move-in was swift and very forward ,!
This was the best storage experience. Tina is the goat 1hunnit
Tina is super helpful and knows what she’s doing thanks again for making my storage experience smooth and easy
Rachel helped me get a new storage unit quick and easy, and was extremely nice to talk to.
Tina is amazing she is very professional and knowledgeable
Thanks again
Tina is awesome she was professional and knowledgeable Thanks again
I called for information about renting out a unit , talked to a Rachel, she was very polite and helpful and was able to give me lots of information.
Just don’t do it. Go to a different location- NOT IN OAKLAND. I ended up renting a unit out from the one in Emeryville because of the lack of employees, and answering the phone. It seems as if someone is living out of the public storage office? There’s a dog barking but no people to help. Makes me worry about the dog… I ended up renting from the location in Emeryville. I was skeptical of this one because it’s on the blade (international) and was right to be. Plus you can just walk in at any time. The one in Emeryville stays locked.
Scharneyse is an amazing manager. She has been there forever and knows her job and is very nice.
I can't recommend this public storage location. The property manager, Scharneyse, is the definition of professionalism and customer service. I feel very confident knowing my items are being stored under her watch.
Scharbeyse is always nice and a great manager
I chose Public Storage, because Scharneyse a Public Storage Employee really helped me understand everything I needed to know about getting a storage unit.
Maria was absolutely perfect
The manager here is super helpful. she was very very nice and made my move much easier. I was so happy.
This public storage was extremely professional, gate always worked and found the staff very accommodating.
Great storage facility. Sharnese was Awesome!
Constance was great help during my big move out. Very professional and extremely helpful with packing suggestions and the unfortunate event of helping me find a locksmith. Thank You much!
Thank You Scharneyse for all of your help. You are always so kind and helpful when I co.e in
Scharneyse the service manager at this location is the best she really cares about her customers and these hard times were in now. I appreciate her so much for understanding compassion and time.if i could give 10 stars i would thank you.
Can’t say enough good things about Scharneyse, the property manager for this location. I had to change my reservation type/unit a few times due to my error in underestimating how much stuff I needed to store and she was so helpful and took care of everything. Very was patient, thorough, and kind. Thank you Scharneyse!
Scharneyse was very helpful assisting me with my deceased moms unit and helping me retrieve her item. This act meant everything to me. She was a God sent
Beat rates around. Super easy to get in and out with the app!
the manager scharneyse was very helpful
Scharneyse is a wonderful manager. She helped me with all my questions and is very knowledgeable of her job. Her property is clean and she is on job. Shcarnyse is super helpful
Excellent Customer Service - Jojo is great!! Friendly, welcoming and professional
I pay $151 a month to keep stuff I've been living without for an entire year...
Which reminds me: I gotta get rid of some stuff!