Public Storage Self-Storage Units at 1551 MacArthur Blvd, Oakland, CA

The customer service od Davonte was awesome in helping with easy access into the gate on my mobile phone.

Davonte was respectful & helpful all the way through while we repaired the back wall. The Man needs a raise

Came in had a complication and the young brother here.. Davonte ..,was a major help and got us situated and straight.. salute to u guys for going above and beyond

Davonte and Amber were and answered all of my questions and concerns. They both provided excellent customer service

Amber has been an absolute oleasure to work with. Knowledgable, friendly, efficient What more could I ask for?

Great customer service, the young lady helping me was very kind and patient.

Amber really saved the day today. Had a stressful encounter with a locksmith, and amber was incredibly supportive during the entire time. Thank you!

Amber is so professional and always helps me love this location and staff

Amber was so helpful getting me a new unit for lower cost

Amber has the best customer service and would recommend to rent here. Ask for Amber.

Amber was soo great shes always super helpful and pleasant!

Great customer service .thanks amber

Always come to this location to pay my bill, Amber is always here with a smile. Great customer service

Aubrey was so kind and super helpful!

Amber customer service is great ..love this location

I recently used Public Storage on MacArthur Believe in the Dimond area, and I couldn’t be more pleased with the experience. From start to finish, everything exceeded my expectations. Customer Service: The staff was incredibly friendly, professional, and helpful. They took the time to explain all the options available, walked me through the rental process, and ensured I understood everything clearly. Their approachable demeanor made the entire process stress-free. Cleanliness: The facility was super clean! Both the storage units and common areas were well-maintained and immaculate, which gave me confidence in storing my belongings there. Security: Safety was clearly a top priority. The facility had good security features, including surveillance cameras, gated access, and well-lit pathways. I felt completely assured that my items were in good hands. Convenience: The location was close by and easy to access. The moving carts provided on-site were a huge help, making it simple to transport my items. Overall, I had a stellar experience at this Public Storage Facility. If you’re looking for a reliable, secure, and customer-focused storage solution, I highly recommend them. I’ll definitely use their services again in the future if needed!

Ambers customer service is subpar!

Amber was a great help

Great location, Amber is so nice and property is very clean.

I've had a great experience at this Public Storage location on Macarthur. Amber, the property manager, is always upbeat and has been very helpful. I recommend renting your next storage space here.

Great location the property manager Amber was so helpful and polite

Amber was a great help

Amber Really HELPED SO MUCH!!💙💕💙💕

AMBER IS ANGEL- GOES ABOVE AND BEYOND 🥰💙🩵😇

Amber was such a great help

Amber is Amazing!!! Extremely patient and knowledgeable. Answered all my questions.

Amber was so helpful getting my rent reduced great customer service

Amber was so helpful and the property is so clean and in a great area would recommend to all my friends

Shenek greeted me with a perfect Smile! I really appreciate her patience and Superior customer service, when assisting me! I’m really happy I chose this location! Thanks, again.

James was so helpful! Who would have known getting a storage would be so easy. Thanks again for helping us get more space.

Great job James!

Amber is Awesome! Customer service here is above & beyond.

Amber was so helpful great location

I am very disappointed. My unit was broken items were stolen - middle of the weekday! (along with a few other units). I was not notified, and although I have utilized Public Storage for years, and always had an insurance "somehow I don't have it this month". Sounds like shady staff- supposedly, the folks who did it put a different lock on my unit - but they have no photo of the lock. Find another location

Great customer service skills, very helpful and made my overall experience excellent. I will be recommending her & this location to my friends & family looking for storage units. Her name was Amber.

I had an awesome Experience. Shenék is totally professional. Highly recommended, for this location. Thanks, again.

Can here and and and was inquiring about prices and Amber helped get me the best price and made the process so easy

Shenèk was excellent. I had a reservation but another customer did not and was very upset. Shenèk handled the customer and provide me with excellent service at the same time.

Amber is so helpful

MacArthur storage unit is very clean, organized, and the front office is very helpful when needed. Shanique was super kind.

The best I wish there was room for 6 stars thanks to amber shenek‼️‼️‼️

Amber was so great helping me with the app

Amelia was amazing, very helpful

Amber is fantastic, 10/10 customer service super helpful!

Amber and Amelia are so helpful and awesome

We have had a personal and business unit here for over 5 years. Amber has been the best storage manager. She keeps this facility so clean and organized! She’s become like family to our entire Jumpin’ Gymsters team. The growth of our business has allowed us to move into a larger unit and Amber was right there with us for the moves. We cannot thank her enough for being such an integral part of our business here at 1551 MacArthur!

I have only nice things to say about this location. Amber and Rachel are both great. They are always helpful and courteous. The location is clean and the prices reasonable. I highly recommend.

Great service

Amber is the best

I needed to get my things from storage very quickly and Rachel was very helpful and stayed around to let the locksmith in. Thank you Rachel!

Would give 10 stars if I could. Foolishly, I had my keys to my unit stolen - and from the moment I realized they were gone and called Public Storage in a panic - every single person I spoke with was so helpful, kind, and accommodating. From my frantic first call, to filling out paperwork on-site, coordinating the locksmith, and keeping me informed along the way. Absolutely stellar service. I am so thankful - you all made a scary situation so easy and I felt so taken care of.

Rachel is amazingly helpful and professional.

Ambers customer service is great! She helped with all my questions and got me a great unit for a great price. Thanks

Writing my first ever google review to praise Amber, who runs Public Storage on MacArthur. I've had a few extended moves and twice needed to store my stuff for a few months at this Public Storage location. Both times Amber took great care of me. She explained the lease in very clear terms, helped me think through what options were best for my situation, made sure I got the best deal possible, and welcomed my questions and answered them honestly and clearly. She obviously takes deep pride in her work and her facility and cares about her customers. And everything she said was spot-on. This facility is clean, it's easy to get in and out, it feels like your stuff is secure, and overall what you see is what you get (in a good way). But Amber really ties it all together. I could not be more satisfied with my experience at Public Storage because of Amber. Thank you Amber!

I inquired about possibly storing at this location, Amber was so helpful and answered all of my questions. Her customer service skills were exceptional.

I visited Public Storage facility in Oakland/ MacArthur Blvd & I had a positive experience in the treatment, customer service, and overall process with Rachel Peterson . I highly recommend this establishment

Amber is the best and so helpful!!! Thank you for all your help!

I went to public storage and had amazing customer service by manager Amber. She answered all my questions. She was very pleasant and helpful. I will always go to her for assistance.

Rachel knows so much thanks again I will be back more frequently

Wonderful staff, the lady at the front desk was so kind and helpful.

Were are relocating to the bay area and while waiting for our place to be move-in ready, we were needing to store some furniture. We had the pleasure of meeting Amber! Our timing was a little off and I believe we unintentionally caught her on her break, instead of making us wait she greeted us with the biggest brightest smile and assisted us. Amber is very sweet and knowledgeable and made our stressful event of moving so easy! Thank you again, amber!

Thanks for all the help Amber. Great location

Great location, Amber’s customer service was subpar. Came with my friends and she helped us both get a great price

My family and I came for the summer and needed some extra storage space. Amber greeted us with a bright welcoming smile and a friendly but professional demeanor. She took her time to carefully walk us through each step. She even went the extra mile to ensure that we were satisfied with the space we were renting. She was very knowledgeable and this location was pristine and fully stocked! Any questions I had, she answered them in a way that made me feel as if she enjoyed her job! That made us feel awesome to know that she was serious about our inquiries and that she took pride in making sure her customers were happy!! Thank you Amber!! I definitely recommend this location!!

Amber is so helpful and kind. She was able to get my rent reduced after being a long loyal customer. She always has a smile on her face and the location is always clean

Amber was so helpful! So knowledgeable and resourceful 👍🏽

Both assistants were very helpful! My only problem was other clients blocking doors with their cars. Some signage would be welcome.

Amber was a great help will highly recommend

I had my stuff in one of there public storage and I try paying on my account but it show that every two weeks it got higher and higher and it happens right I just got thru making a payment on my bill and since I couldn't get up on the bill I had to let all my stuff get auction off and I was very stressful after that so there was no kind of payment arrangement I could of made and this was back in 2012 so very thing was gone

Good and quiet Location

The cleanest storage facility I've ever been to, and the employee is so professional!!

Great facility, reasonable prices.

Amber was very helpful, showed me around give me good insight on which room to rent. With me just telling her what I had to move into the unit. Thank you very much