Public Storage Self-Storage Units at 1551 MacArthur Blvd, Oakland, CA

Would give 10 stars if I could. Foolishly, I had my keys to my unit stolen - and from the moment I realized they were gone and called Public Storage in a panic - every single person I spoke with was so helpful, kind, and accommodating. From my frantic first call, to filling out paperwork on-site, coordinating the locksmith, and keeping me informed along the way. Absolutely stellar service. I am so thankful - you all made a scary situation so easy and I felt so taken care of.

Rachel is amazingly helpful and professional.

Ambers customer service is great! She helped with all my questions and got me a great unit for a great price. Thanks

Writing my first ever google review to praise Amber, who runs Public Storage on MacArthur. I've had a few extended moves and twice needed to store my stuff for a few months at this Public Storage location. Both times Amber took great care of me. She explained the lease in very clear terms, helped me think through what options were best for my situation, made sure I got the best deal possible, and welcomed my questions and answered them honestly and clearly. She obviously takes deep pride in her work and her facility and cares about her customers. And everything she said was spot-on. This facility is clean, it's easy to get in and out, it feels like your stuff is secure, and overall what you see is what you get (in a good way). But Amber really ties it all together. I could not be more satisfied with my experience at Public Storage because of Amber. Thank you Amber!

I inquired about possibly storing at this location, Amber was so helpful and answered all of my questions. Her customer service skills were exceptional.

I visited Public Storage facility in Oakland/ MacArthur Blvd & I had a positive experience in the treatment, customer service, and overall process with Rachel Peterson . I highly recommend this establishment

Amber is the best and so helpful!!! Thank you for all your help!

I went to public storage and had amazing customer service by manager Amber. She answered all my questions. She was very pleasant and helpful. I will always go to her for assistance.

Rachel knows so much thanks again I will be back more frequently

Wonderful staff, the lady at the front desk was so kind and helpful.

Were are relocating to the bay area and while waiting for our place to be move-in ready, we were needing to store some furniture. We had the pleasure of meeting Amber! Our timing was a little off and I believe we unintentionally caught her on her break, instead of making us wait she greeted us with the biggest brightest smile and assisted us. Amber is very sweet and knowledgeable and made our stressful event of moving so easy! Thank you again, amber!

Great location, Amber’s customer service was subpar. Came with my friends and she helped us both get a great price

Thanks for all the help Amber. Great location

My family and I came for the summer and needed some extra storage space. Amber greeted us with a bright welcoming smile and a friendly but professional demeanor. She took her time to carefully walk us through each step. She even went the extra mile to ensure that we were satisfied with the space we were renting. She was very knowledgeable and this location was pristine and fully stocked! Any questions I had, she answered them in a way that made me feel as if she enjoyed her job! That made us feel awesome to know that she was serious about our inquiries and that she took pride in making sure her customers were happy!! Thank you Amber!! I definitely recommend this location!!

Amber is so helpful and kind. She was able to get my rent reduced after being a long loyal customer. She always has a smile on her face and the location is always clean

Amber was so helpful! So knowledgeable and resourceful 👍🏽

Both assistants were very helpful! My only problem was other clients blocking doors with their cars. Some signage would be welcome.

Amber was a great help will highly recommend

I had my stuff in one of there public storage and I try paying on my account but it show that every two weeks it got higher and higher and it happens right I just got thru making a payment on my bill and since I couldn't get up on the bill I had to let all my stuff get auction off and I was very stressful after that so there was no kind of payment arrangement I could of made and this was back in 2012 so very thing was gone

Good and quiet Location

The cleanest storage facility I've ever been to, and the employee is so professional!!

Great facility, reasonable prices.

Amber was very helpful, showed me around give me good insight on which room to rent. With me just telling her what I had to move into the unit. Thank you very much

Great customer service

This Public Storage location made my life and moving experience totally hassle free. Both Amber & Jojo we’re so helpful and patient! I very rarely leave reviews but when I saw I could leave them 5 stars I just had to make sure that I did. If you’re looking for a safe, affordable & storage-made-easy experience you will love this place. Thanks so much to the team there at Public Storage on MacArthur, you guys rock!

Great place! Over the top customer service from Amber. She was very polite and helpful helping me pick out a storage unit for my belongings. I would recommend this place to anyone

Amber had great customer service 💪🏾

Never had any problems with this place. They have great customer service. Amber is delightful.

Good

First time I went, their ONE cart was missing and no one knew when another would come. Second time I went, found my stuff all covered in fine white dust. Third time, the front desk lady was rude. Fourth time, I never made it in bc they changed their hours drastically from closing at 10 to losing at 6. Man, I'm OVER IT. gonna find another place. .

Loved the perfectionists from there.

I just wanted to share my feedback that the service l received was great and Amber is very good at her job and a great people person thank you Amber 🙏🏿💯🌹

I had the pleasure of meeting Amber this week. Amber did a great job signing me into a storage unit and I now have a 10x20 space! It took me a while to make up my mind about which storage unit I needed and on what date. Amber was super patient with me and never once did I feel like I was rushed to make a decision. The few times I called and left a message she called me back within 5 minutes and maybe less. Amber is very kind and friendly and knows her business! I am happy to have chosen this site due to the friendly management and the grounds are well maintained. There’s even plants in the garden. It’s Really nice storage site. Thank you !

Amber is the queen of customer service! If only she was in charge of teaching more people. Huge thanks and I will be back!

Great location and staff

Such great service! The manager (Amber) was so pleasant and explained every detail to make sure I understood my contract. I feel comfortable leaving my belongings at this location and am happy to refer locals as well!

Amber helped me out so much, she was so caring and understanding of my needs. She made the process so easy and answered all of my endless questions.

Great location, friendly staff. Would recommend to friends.

Amber was such a great help and the property is very clean .

Amber was great an amazing helping me need more like her

There was confusion about my order and they quickly accommodating and helpful. Noelle was very helpful.

Amber was a awesome help for me and my family!.

It's a storage unit... what else needs to be said.... It's kept clean.

Jojo was excellent with helping me reserve a unit for my vehicles

this place is AWESOME!! great customer service and very professional. the person who helped me was amber and she was very professional and kind. as a first time storage renter i had no problem finding a storage unit for me and my stuff. HIGHLY recommend this place for beginner renters.

Amber was awesome

This place is really awesome. Amber was great help.

Amber customer services is great

Pricey at $295/month for a 5"x10' space. Plus you had to buy insurance.

Great location, friendly staff, amber assisted me and made the move in process so simple

Very friendly and helpful staff. Royesha was very professional and helpful. She made this process very easy and quick. I'm glad I chose this storage unit.

Great location, easy access. Amber made the move in process so simple and easy.

Thanks amber for all your help with my move in today awesome

Meet shajoba aka jojo she was great very nice lady. And clean facility

Thank you miguel for all your help. There was a language barrier due to lack of englizh on my end but i appreciate you going above and beyond

This place was horrible. No security at night didn't lock the doors, no alarm nothing. Didn't have any security to stop anyone from getting in. Just jump the outside fence open the door walk right in. somebody had cut my lock off and put there own back in its place. Turns out this person was actually living in the storage locker of mine. Just helping themselves to whatever I had in the locker. I brought this issue to the attention with photographs to the front desk person. basically he said that there's no alarm and they are not allowed to lock the doors. Long story short, I'm sick of writing about this, don't put your things here at this public storage. Not safe.

Miguel is always helpful. This is hands down the best Public Storage to store your belongings.....

Miguel was really nice and gave us a deal 😇😇😇

Thank you to Miguel and others for a great use of this facility. The facility was clean and accessible, Miguel helped me out immensely in establishing my account and storage space, offering greats suggestions and tips. I will not hesitate to use this facility again if the need arises. Thank you Miguel!

Good spaces and professional staff. Keisha was very helpful!

Miguel gave me excellent service. 5 stars thank you

Kiguel Was amazing

Miguel took great care of me today. Very resourceful and communicated effectively! Thank you!

UThanks Miguel for all your help and putting up with my antics. I always pay last minute but u are such a sweet heart and patient with me during these trying times. Thanks again

I always make my payment here in this office although I rent in san Leandro and Miguel who Is always in the office is always a treat to visit. I thank him for treating me like his own tenant. He Is a keeper

Miguel is amazing, ask for him as it is worth getting his expertise. There are different ways of doing things and he will give you the choices. I had a very very difficult situation and Miguel gave me three clearly stated ways to close the account of a business client who had the key but disappeared without paying the bill. Because I paid the initial fee with my credit card, even though the storage was in client's name, I had the horror of my being responsible for the bill being paid. Account closed only with Miguel's service!!

This place is huge! Don't get lost lol.

Thank youmiguel forrenti g me the space and ur help

It was aight

I feel like this was a bait and switch on the rental price. A few months into my occupancy they already raised my rent by 10%. I was under the impression I had a year contract for the monthly fee I had signed up for before they would raise the rent. Disappointing.

Miguel was awesome. Took great care of us.

Thanks Miguel for helping. This location is hidden but service was fantastic

Thx Miguel

I just cancelled out of my storage unit. I had not even been there for a month and my unit got ransacked and robbed. I lost so much money in priceless items and business equipment. I had a blue Louis Vouiton Cup travel bag that was a collectors item. No cameras, no security checks, Im exhausted but Im out of there now! My Selectech weighs are gone no @!#!%$!

Thank you Miguel for all your help. You sealed the deal and thee reason I rented here. Thx again

Miguel was friendly and knowledgeable of the units.

Great , Miguel was very helpful

Miguel provided great & expedient service

Miguelhas been such a pleasure to work with. The reason i rented so long because of him. Thanks again

Miguel has been such a pleasure I give him 5 stars!!!

So far so good

Thanks for your help Miguel. Great servicehighly reccomend

I had a wonderful experience going to this public storage. Every question I asked the nice lady named india helped me without giving me a hard time and she was very respectful.

Miguel took care of all my needs and I would definetly enjoy working with him again

Thx Miguel for the help

They are so friendly and helpful here. I’d definitely rent there again.

MIguel was super helpful. I got a percentage off when I signed up and PS honored the deal. The place is clean, well kept, and seems safe. This place was perfect for my short term storage needs.

I rent in San Leandro but pay my bill here at MacArthur and Miguel has always been a great face to greet me and handle my business.

Very covienet location. Easy access. The manager is very friendly.

Great service good location and convenient moving. I’ll use them again if ever I need a storage unit

It has gone way down hill in hours, service, and in every way. The monthly storage will keep rising. Renters who have been there longer pay more than new renters. They are horrible.

Thanks miguel for the help. Newr here and I like the location.

PS and Miguel in particular has excellent customer service. He was able to help me get in quickly, at a fair price. Miguel always asks if there is anything he can do to help...but what is just incredible these days, he knows you by name. I can't recommend Public Storage enough.

“Thanks Miguel. Great help.”

I use this location to make payments for my space elsewhere.....India is very fast and pleasant so wanted to give her a shout out and recommendation.

Awesome! Great experiences here montly

Crear service by Miguel and the rest. Appreciate THE service

You know service has been great everybody is nice and friendly and it's been great

Perfectly knowledgeable well done thank u India

Great customer service!

I received great service from Public Storage I'm always feeling glad about paying my bill when I have to pay my bill on time off time I feel I feel great about it cuz I don't get that get hassled then the gentleman is real helpful

Nice place with reasonable prices, I went in to see about getting a small unit. Zuri was very helpful and nice. She answered all my questions with a smile!

We rented a small unit at this location for less than 2 weeks, but the staff treated us like longtime customers. Gated access makes the space feel very safe to put your belongings. Grateful for the help during a difficult move!

I rented a small space for a month and a half. Great experience overall. Quick paperwork and easy access. Things to note: you can only access the space during gate hours (6-6), you can bring your own lock (save $$), and rent works through the month. If you move out the first week of the month, you still have to pay for the whole month. Move-in is prorated however.

Miguel has great customer service

Hi my name is Yolanda allaby and I'm at the Public Storage off of MacArthur and I'm here with Miguel and he's very helpful I was having some issues about what can I do for closed cuz I had them in plastic bags and he told me I could get the Wardrobe box and kind of double them up and then close them up and then like to keep the clothes clothes clean and protective and he's been very helpful to me and I really appreciate them and thank you guys so much for your services thank you Yolanda lb

Miguel is super efficient and friendly. He made me feel very secure in bringing my property to this storage. Absolute great customer service!

The service is excellent and very helpful. Have been renting here for some time. Appreciate all the help from Miguel and the rest of staff.

Una buena experiencia . Se hable español. Grscias

Awesome service today by Miguel. Thanks for the wonderful recommendation. Great location

Kenneth was great - went above and beyond to make sure that I got what I needed and was prepared for the move. And he was spot-on - I didn't have to return anything. Thanks, Kenneth - you saved me time and money. :D

Kenneth was great and explained everything when I first signed up however, after they get your money you can't get a hold of them. I lost my gate code and no one would return my call to give it to me. If you drive out there rarely do you find someone in the office to assist you. And good luck if you have a billing question/concern, I prepaid for my unit and now I'm getting emails saying I'm delinquent, yet it's a no-reply email and you can't get anyone on the phone. So now I'm trying to cancel my storage unit and have been calling the main number and go through the automated answering system,only to finally get someone that picks up the phone and then immediately hangs up. Not sure how this place has a lot of good reviews, I changed my initial 5 star review into a 1 star as a result of extremely lacking service. You've been warned!

I recently had a storage here for one month and had a problem. I got my service 3 days before the end of the month, instead of the guy insisting that I pay a prorated amount for the additional days, he said nothing. I spoke with someone twice before April 1st, still no one said anything. I go to enter the facility on April 1st and I couldn’t enter, my code had been deactivated. The staff member that was there in form me that there was a balance of $26 due for the 3 days, and an additional $30.15 late fee. Now why didn’t the lady that called me Sunday say anything? The late fee wasn’t applied to the account until Monday. If that was the case I could’ve paid the $26 over the phone. Due to this I didn’t trust my stuff at this location and decided to completely cancel. I was told that I had to pay the whole $56 in order to get inside. I paid both fees, and the system still did not let me inside the gate. This caused a complete burden on me mentally and physically, seeing that I followed all rules and I still didn’t receive good service. I have called and left a message for the District Manager Rick, so that I could dispute the charges and get a refund, but I have yet to hear from anyone. Seems like they are more worried about getting new people in, then hanging on to customers.

Thx Miguel for your help awesome service

Kenneth was knowledgeable and entirely helpful! Perfect customer service!

When I came in I was lost and confused on how much space I needed. I’ve never moved on my own, Kenneth was able to break everything down compare his moving experience with mine and how much space I might actually need. He showed me all the storages I was interested in. The storage I needed wasn’t affordable for me but he went above and beyond to make sure i got all the answers and assistance I needed!!! Come here for information and great service

Great service, location and price. Kenneth was so knowledgeable and helpful.

worse service I have ever experience. We had to wait over an hour because the guy in charge (((( keneth)))) was locked up in the office with a customer trying to get with her. He told us to step out because it was a private appoiment. So slow and unprofessional... Almost two hours just to get a storage space

Great service!! Thanks Kenneth

wonderful experience by muguel. i cant believe i passed by this location allthe time and never noticed it... glad i finallydecided to come in

Thanks for all the info! Stopped by to ask about cost and sizes of space and staff was really helpful

Right now hi Care dentist thank you very much for Saturday your help was really really on point thanks again love you

Very nice staff and helpful!

Thank you Miguel for your help!! I appreciate the wonderful service. Please don't sleep on this storage facility

Thanks for the help! Easy move out process

Kenneth was thorough and friendly in helping me make a decision about the unit I ultimately chose.

This review is long overdue!! Miguel is so fantastical and has been such a blessing to me and my children. I cannot thank him enough for going above and beyond.. will definetly return and recommend

Thank you Miguel and staff for helping my move goes as smoothly as possible. I just got evicted and my emotions have been everywhere but Miguel understood and calmed me down just by allowing me to vent. :p thanks a million

Kenneth was great

bilingual staff very kind in answering all my concerns

Great help Miguel thanks aaa

Public storage was really easy to make payments and they're really helpful and I recommend you to my friends

Good morning my name is Tina I would like to thank STEVI for all of her wonder help she gave. I really appreciate her. Thank you so much Stevi. Have a bless day

A plus service miguel

Hey I'm here at MacArthur's public storage and Miguel has been helping me. I was in a pinch and Miguel went bend over backwards to help me be happy. I can't say enough about this place, especially about him because he is really service oriented. So if you need a storage spot make sure you check it out. He is here Tuesday through Saturday and like I said it's great as this was the 1st time I've had to do this and it was 10 stars! Thanks!!

Great service! Miguel was very helpful.

😍😍😍 5 stars

Thanks Miguel

Miguel is always incredibly helpful for helping us with our needs. The units are very clean and convenient!

Came in to inquire about storage an the property manager Miguel was very helful and informative. Thank u again!

Hey thanks for all the hell really nice facility I stop by here every day

Been renting at this location for the past four months. I am very impressed with the facility. The staff is professional, courteous and efficient and the facility is always clean. I have never had any problems with this public storage. I would definitely recommend it.

Employees were very friendly and helpful. Showed me. The unit went through rules and regulations.

Not bad clean

Love the customer service fast and easy when paying bill

The experience is wonderful my second time here with them and the service is always plesant

Great service

Tha ks Migul for always being so friendly and positive with your help! I apprreciate the quality in ur service!! Will recommnd to others

Service was great 👍

Amazing servics! Cant tahbk you enough Miguel for your help and assistance today. Will be back to rent again in the fall

Miguel was so professional and amazingly helpful. I am moving to Connecticut and Public Storage has everything I needed for the move. I really couldn’t ask for a better company.

Thank S Miguel for the help!!

I really like this Public Storage location. Always friendly and there! Some locations disappear for hours which is not cool when you like to pay your bill in person like me. There is always someone here and even when they take lunch they come back when they say they will be back. Patient and very friendly with me everytime. Helped me in the store set up my online account.

Miguel is a tremindous help and customer service has always been top of the list. ive been leasing here 3 years now and hes done amazing my whole experience.

I like that they are professional, give great service to thier customers. I also live on the same block, so I make my payments in person. Thx you Miquel for all your help.

Thanks for the courtesy wave! Appreciate all ur help Miguel.

The staff is really friendly, I enjoy the way the storage is ran.

All is well in the land of public storage! Thanks so much Miguel for ur help :)

Came in to the store today to price match storage facilities, I had been to a few other spots and hadn't checked Public Storage yet. I decided to stop here randomly because as I was passing by I saw someone sweeping out front and the location looked clean. when I went in I was greeted by LaCena (The same person that was outside sweeping) and she was extremely helpful she helped me search different prices for different units and even other locations that had different sizes I could use. Even though I found that Public Storage's prices are comparable to other storage facilities the customer service I received from LaCena today definitely made my choice a lot easier. Glad she was there.

I went into location to pay my bill and La'Cena helped me. She greeted me with a smile, she was happy and had a great attitude! She made me laugh and brightened my day. She's a keeper!!

Pegalis always very professional and very helpful.

Most professional....Outstanding service/great public relations.. he's a KEEPER!!!

Good

the new managers are doing a great job.

Great experience! Would definitely enjoy returning

I'm thankful to have my belongings in a safe place and have all my questions answered with professional and caring heart. Miguel is the best thing Public Storage could have done. Thank you Public Storage

Excellent experience. And open on time!

Miguel is the best. Property is always clean- and he calls to check in before the late charge clicks in. He is always professional and super friendly and helpful..

Pretty good price for the space feel like they keep my things safe and secure

The best place I've visited to rent storage from. Miguel the property manager is friendly and accessible. Property is clean and secure. Will be doing business here for years to come. Thank you for providing exceptional service.

Miguel was awesome and super helpful!!

Amazing service by Miguel thank yoj fir ur assistance

Thanks for all the help! Miguel I've enjoyed all the service and.advice. Thanks everybody

Thanks for your help miguel! Been here for years thanks to him

Great service. I feel safe leaving my stuff there. It is easy to get to and the service is great. I will recommend anyone to leave storage there.

Thx for the help Miguel. Awesome service

I really appreciate all of miguels help these padt few years! Thank u for the help and friendly servicr!!

Property is nearby from where I live and very convenient. I feel safe leaving things there in my unit. It is very easy to make payments with Miguel. Helps to make the decision to keep my things longer there.

First experience using a storage and it went well! The location is well kept and Miguel helped in explaining everything in a clear way. If this location is open to anyone, I do recommend it.

It was my first time renting a public storage place and I wasn't too sure about it, but Miguel definitely made this process fast and easy. He was very professional and I feel like everything is in good hands.

Hi my name is Anita. I would luke to say thank you to miguel who has such goks credibility and is very professional. Tha k you for your service. You r simply wonderful.

Not crazy about the layout

Miguel is such A joy as the office manager. This storage is always a pleasure to visit and i feel very secure here,

Miguel and team were very helpful in the details of managing our storage - from increasing storage unit size last minute to working with our moving company to empty our storage unit. Conscientious & customer-centric - can't ask for more than that! Thanks Miguel & team!

I always had my reservations about leaving my personal things at a storage facility, but Miguel helped me feel at ease. I am really satisfied with the service and will not only keep using it in the future but I will recommend it to my friends as well.

Amazing service! Miguel was great and very attentive. Overall awesome experience.

I was looking for storage options depending on my income and the lady there was very informative. Lacena if you ever read this keep up the fine service.

Thanks for ur help muguel!!!

My storage spot

Great customer service. Storage location is near both entrance. Clean facility. Pricing is very fair. Safe location. Highly recommended!

Nice and Easy. Great service!!! Highly recommended.

Miguel is a great person

Very clean building and units with great accessibility. Miguel is super professional and helpful. There's even a restroom inside. Zero complaints!

Loved Miguel's customer service 5 star for sure. I left my credit card in Hayward, Ca at a restaurant he waited for me to go get my card and return and it was after his quitting time. Excellent Service

Miguel is such a delight. Always helpful and so professional. You can really tell he cares about his customers.

I miss you Miguel you'll always be the best PM ever

I was not a happy camper with PS rules and policies, but let me tell you Miguel took care of it. He took the time to do the research and found the solution that I am more than happy with. It was not his fault and he apologized to me over and over and gave me the assurance that my business with public storage was important and appreciated. People like Miguel is why I would return my business to this location of PS. Thank you again Miguel, you made me more than happy and you do a great job!!!

The serivce and the attendance is very notable. Willing to please and help with any problems! You leave feeling secure and glad you chose public storage. Thx miguel

Great customer service help. Will continue to recommend Miguel and this storage to my friends and family!

Great location. Easy to access and reliable management. Best Public Storage I've rented at so far

I don't even rent here but the manager is always very kind and hospitipal when I'm here to buy my boxes! Great service

This place has been great! Very friendly staff and reasonable rates.

I really havent delt wit anyone but miguel and he makes u feel comfortable about askin any questions u have. Always professional..

Great location to keep my stuff at. Made a reservation online and Miguel was very helpful in setting everything up for me at Macarthur. Making a payment in the office is easy and customer service is always great.

Miguel was so helpful. My debit card was expired and he called me immediately to notify me. Thanks again

Miguel is an absolute professional! He helped me out with everything I needed showing great patience and was very informative on everything I was looking for . He has such great people skills ! I definitely recommend talking to him when coming here !

Service was excellant...

Excellent service the miguel

Miguel is awesome at the front desk definitely coming he's working he has great customer service skills and can multi task.

Good experience. None of my belongings or unit was tampered with. For the age of the building and storing, it served its purpose as expected.

Miguel is the best!! The facility is clean and someone is always available. The staff is always polite and very helpful. Miguel goes out of his way to help and keep customers. The BEST Location!!!

Awesome customer service! Every personal interaction was a pleasant one. If there's an issue, or trouble finding dollies they're on it! I would definitely recommend this location!

Moving is so stressful and especially finding a safe public storage for storing your personal belongings. I have to say that of all the places I researched and visited this is the one I DEFINATELY recommend! Miguel was very patient, detailed, respectful, and efficent. He made this transition for me very smoothly and stress-free.

They had most of the things I was looking for and what they did not havd, Miguel did recommend a place where I could go and get the rest of the items I need. He rocks!

Grade A service and very clean!! Highly recommended for Dimond district residents

I really want want to thank Miguel for his Superior Service!!! We appreciate You!!!

It would be great if they would answer the phone when I'm trying to call them

Great service! Thank you for accommodating my move out.

Bopha & Miguel are both appreciated their work and patience with me never goes unnoticed. Most importantly they show that they care for their customers . Thank you both .

First time I needed a storage unit and I'm glad that I checked this place out first! Miguel was awesome and set me up quickly for less than I was expecting!

Great location. Awesome Service. Good Attention.

One word for Ms. Bopha. Amazing ! her great spirit never fails , Not only is her smile beautiful but she listens before she does anything and for that I'll always appreciate her .

Miguel is a rockstar! Thanks for the help!

I was in the area looking for moving supplies and Miguel was very helpful. He was able to help me find everything I needed. He had great customer service, which is important during a stressful move.

Miguel was terrific! Knowledgeable, helpful, and efficient. I think Public Storage is lucky to have such a person waiting on its customers. I cant imagine a better experience than dealing with Miguel.

Bopha never fails to welcome me with a smile . Her help is very much appreciated . thank you

I always make payments at this location and the staffs here is always so helpful. Thank you!!

Bopha was an amazing help. She went above and beyond to assist me with my storage. 11 stars because she deserves it

Great company, they really helped me out and not only made the storage process simple, but were friendly and helpful, would definitely recommend them!

I love love public storage! Today is my second time renting at this location! Miguel and Bopha are fantastic. I would write 10 reviews if I could :-)

Great people great location

Outstanding

I rented a unit at this location for two months while I was searching for housing. I was very pleased with the service I received from Miguel! Would recommend!

bopha and Miguel were very helpful and efficient. they helped us find exactly what we needed and helped us save $. thx yall. I highly recommend storing here.

I recently rented a storage unit from here... And Bopha was very helpful... If she wasn't there this place would receive 1 star

Bopha was a fantastic help! Very sweet and helpful. Keep up the good work, she's a keeper

The Absolute Best storage in Oakland. I Highly recommend! Thanks Public Storage. And Miguel, has taken care of my things for 2yrs. Best Customer service Ever!

Miguel is awesome; thanks for the help today

I have been a public storage customer since 2011. The service is great. Miguel is out standing in what he does. Most important is the cleanliness of the property.

Manager's Really Cool 😘

Quick and fast place to make a payment.

Great. Quick, fast, and easy.

Very nice. Place is clean. Miguel is a nice manager and helpful

Miguel has great customer service, I was impressed of how respectful, diligent and patient he was, especially with all my questions All my questions were answered and got exactly what I was looking for and more. He was very professional and I couldn't be happier with everything I got. Miguel makes this place!

Miguel just hooked me up! I was in the rain in great need of storage space for my things. I came in and he went to work finding me a great price and convenience of the elevator and dolly. I'm a single parent and appreciate his customer service and him trying everything to accommodate my needs. Will definitely recommend!

I rented stirage at thus address fir nearly one year. I t was clean, safe, and generally well run. Miguel was very accommodating & I would like to rate him as an excellent mgr. The only thing he could improve on is returning calls.

Mau was very nice and professional. She was quick and efficient. Thank so much!

Miguel is the man!! I always look forward to making my payment at this location. he is very fast and efficient and knows his stuff. thanks!

From the moment I walked in until the moment I left I felt so comfortable and like if I was at home wanting to move stuff around. Miguel Avila has a great customer service, I was impressed of how respectful, professional and ethical he is. All my questions were answered and got exactly what I was looking for. I'm definitely recommending this facility to my friends and relatives and of course I'll send them with Miguel.

miguel and daniel are excellent, property is always tidy.

Good customer service and fast..Miguel..

The staff is very friendly and the space worked great! Thank you!

Came in for information about a storage unit the young lady was not only helpful but extremely nice as well. I will for sure be back to rent!

Miguel was a very big help to me. I cant express how appreciative i am for the time he spent with me, making sure i had the correct storage size! Thank you Miguel. Your customer service and good spirit did not go unnoticed with me!

Miguel and Estella are amazingly wonderful!! Husband and I highly recommend this location.

Nice and easy service!

Property manager Miguel VERY helpful!!

Miguel is a wonderful guy. He is polite and friendly. I like doing business here.

I love miguel he is always a great person to conduct business with and chantel is a sweet young lady who conducts business.with a big smile...i always refer family and friends..

My experience with Public Storage has been great! The hours are convenient and the staff has been very accommodating.This facility is very well secured and offers excellent protection against any potential vandalism.I am reassured with the peace of mind of knowing that my belongings are well cared for here and I would recommend this particular Public Storage to anyone who is in search of the best in quality and professionalism.

Fabulous. The reception guy is super nice!

Dana had great customer service,fast & very friendly.

Staff is very nice this is a good facility

Miguel and the folks at this Public Storage have been very helpful. We have had a really good experience with them and are secure in knowing our belongings are well taken care of.

I don't love putting my stuff in storage but the two times I have had to I have gone with Public Storage. This most recent experience in Oakland was extremely positive. The property manager was helpful, quick and friendly. The cost is very reasonable and I feel confident that my belongings will be safe.

I've been with this store for about three years and I love it!!! And the person that work there By the name estela Is such a sweetheart and she knows Me by name good job.

Customer service has always been great and accommodating! Can't ask for more when it comes to customer service!!