Public Storage Self-Storage Units at 4026 Mission Blvd, Montclair, CA

Price goes up quickly

Wonderful Alyssa

Great service,nice people!! Specially Allisa..

Management Alisha is very respectful and courteous to me. I've had my units for over two years and she has helped me with all my customer needs and she provides a save clean and positive environment. I have to commend her on her professionalism and I'd like to say thank you.

Un lugar muy bueno muy seguro y muy tranquilo un buen servicio

Ail ans Raymond are amazing love this location

Ali and raymond amazing

Thank you to the wonderful girl I believe her name was Alyssa for helping with my storage container she really went out of her way for me much appreciated

Stephanie was very helpful and kind. She went above and beyond the job to help me when I struggled with the app.

No partial refunds, even if you move out early in the month(9th in my case). Price jumped 25% on the third month.

Alisa and Stephanie and staff are great employees. They have good attitude and very helpful

This particular public storage in Montclair is a joke! They have price gouged us the consumers during covid and don't help , assist or even allow you to talk to a human being! Their hours are not met , usually closed when I have taken off work to run in there to make a payment! Other customers were there waiting as well! They let people rent there, whom steal from others on the property, rent out their spaces to strangers who break into other storages! Jessie is great! But, upper management and the sites you have to constantly sign into are all fake! There is no one on the otend except a robot who can't answer any questions! The reply is: can you change your question? Over and over! Then we get charged on our phone!! Really? Lies fees are outrageous and they will not work with you while your sick with covid! Raising prices during covid to make money us so wrong! Beware! Especially if your storage items are valuable!!

Very clean. Somewhat difficult getting in/out. I cant walk very well. Have not been able to download app to gain easy access. I keep trying. I dont like that I get recordings when I want to speak to the clerk.

I have read several reviews and posts in reference to this business establishment. I realize the owner doesn't reply to anyone other than the positive reviews! Why? Why can't you reply and provide solutions to the negative reviews!! Why? That's very odd he can't actually reply to all of them! But, it shows that he's not a very good business man , ( woman) who can deal with everything! Make it right ! Unless you're a robot to. Be careful, they're are several people in there who abd have stolen stuff out of other storages! They don't care either.

Alisa was very helpful she made our moving process smooth and stress free . Her attitude was positive and happy through the whole experience!!! I would recommend this storage facility due to her great customer service.

Alisa is awesome… she help out from the beginning to the end…. What a great employer, We should have this kind of customer service everywhere… thank you alisa.

The customer service from Alisa is the best from the fist time I met her she was very helpful providing me all information that was needed. I really recommend this storage facility as they have good security, well maintained.

Why does the owner of this certain property answer's everyone who writes a review answers them, but hasn't answered mine? Why? I assume, he can't, no response, doesn't have a hood enough answer and won't deal with negative only positive!

Están muy limpios un poco caros y lo k no m gusta antes cerraban a las 9 pm hoy cierran a las 6 deverian cambiar el horario pero todo lo demás esta bien

Jesse

Great service. I was in a tight spot and ALISSA HELPED ME OUT!! GREAT GREAT SERVICE

I been pay this place for 4 year they keep raising the bill I was allway on time but I’m going lot thing they didn’t tell me they was selling my thing I allway on time

Thanks Alisa, your superb customer service is greatly appreciated and doesn't go unnoticed. Keep up the great work.

Angel helped me and did such a great job thank you so much !

Special thank you to Angel at the Montclair location! Was very polite, professional, and informative. Was able to help me get the locks on my units setup for removal and replacement.

Angel was very helpful today. Amazing customer service!

The Montclair location at 4026 Mission Blvd. is fantastic "Angel" is very helpful and professional this place really helped us out with our move.

Angel Angel is an angel. He’s very helpful one of the nicest staff I’ve met today.. I’m giving him 10

Angel amazing customer service

Getting a storage was easy, but description of storage was horrible and misleading. Had to get another storage because my stuff would not fit in their doors. Price of new storage was way more than original one.

Hands down the Public Storage in Montclair, CA has the absolute best employee working there. I am not exaggerating. Alisa was extremely helpful to me. I had so many requests. I got my key stuck in my lock, she came right away with spray and a list of remedies to help. when that did not work, she made phone calls to get the lock cut. Most of all she took the time and had the patience to fully explain all the processes for moving in and moving out. She was honest and accurate with the time frames and policy procedures - explained to me the best options and I appreciated very much. Unfortunately the storage unit was too dark and had an opening of 1-2” between the ceiling and the 4 walls and I didn’t really like that so I decided to vacate my unit… but it was clearly explained to me by Alisa that this was for fire safety… and I appreciated knowing the rationale very much. Great place for customer service! Satisfaction guaranteed.

Just made a payment with Jesse, was so nice and so professional.

Great service!

Thank you Alisa your awesome.. Great customer service

Thank you Alisa, your always such a big help. Always friendly and kind.😍

Ali was super helpful today I called inregards to getting a storage unit, she was so informative and helped me with any questions or concerns I had. Will be getting my unit soon thank you Ali

I had a bad experience with this Storage, since every time they feel like it they will increase the Monthly Payment. I also found Rats in my Storage, and my things got wet and they don't take charge. They also Stole some things from me

Jesse is very helpful wonderful person great attitude great spirit

Alisa was amazing from the minute we walked in until the end of our transaction. She provided excellent customer service , was very thorough while she presented the different storages available, answered all our questions and even assisted us on how to navigate the mobile app. She’s super friendly and made my husband and I feel very welcome. Thank you Alisa!!!!

🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Thank you, Alisa. You are an exemplary manager. We have been long-term tenants and since day one Alisa has been very helpful always going above and beyond through difficult times and with a smile no less. Very professional, polite, understanding, and more importantly genuinely kind. Alisa puts people's needs first, that's a rare gift you don't find too many people in management that still value humanity. The property is clean and safe. We appreciate the quality of service Alisa has provided. Thank you, PS for having Alisa she is truly a gem!

Had such a great experience. Manager helped not only lower our payments but got our fees removed ! She did so much thank you !!

They are so nice and help you with any questions you may have.

Roxy & Jesse were very helpful

Great service form Jesse, very helpful.

Jesse y alisa helped me

Alisa was really nice and helped us

Jesse

Jesse feliz con el trato

Jesse megastar ellugar

Jesse

Alisa and Jessie we’re great. Alisa gave me all the information I needed to get the unit I wanted and then I when I went to see it in person a week later , it was not available anymore. But Alisa was able to get me a bigger unit for the same price . My unit was inside a hallway and it was clean and not creepy at all. When I was done with the unit and had to remove lock. It was super easy , Jessie ( I think that’s her name sorry I forgot it, but she has glasses and was there this weekend round 10a) she was very polite and made the whole process so easy .

Jesse y Alisa

Jesse

Jessie very nice person and helpful need more people like her thank u

I would like to give a special commendation to Jesse, she was very professional and took the time to help me with my issue. I had my assistant whom I have since fired for misconduct open the account on my behalf, I was not knowledgeable of all the information and needed help to access my storage. Jesse took the time and patiently helped me to verify the information and assisted me. I wish I could get more customer facing employees like her to work in these jobs. Thanks Jesse, Public Storage is fortunate to have you on board.

Jesse y Alisa

Jessie at the front desk was lovely! Extremely helpful. Thank you!

Every month I paid my rent on time with a confirmation email, then to be charged a late fee 6 or 7 days later. And payment returned. This has been happening for the last 3 months. I called to resolve it and all I was told is that I would get a call back. Never did. Then they raise their prices, not by a little but a large increase. Found a place in Chino much cheaper.

Very difficult to get a return phone call! Tried calling the office a few times (and left msgs) and then various other Public Storage phone numbers regarding a rate increase of $35 a month (with no explanation) and still no return calls from anyone? This was over a month ago so for that reason I'll be moving my stuff to another storage facility that is also waaaaay less expensive than Public Storage.

Great place. Alisha was always helpful

Alisa is amazing and always helpful!

Alisa is great and keeps property clean

The place was nice and clean for the most part. Just wish the corporate would let them have at least one trash can that I can dump unwanted stuffs in. Also the price increasing is a bit much.

Very clean storage facility great costumer services Denise is very helpful and answered all my questions.

Rasheema provided great customer service. Would definitely recommend

Alicia was very nice and helpful. Very professional in her job. She's knowledgeable for anything we need. Thank you again Manuel Martha Herrera

I went here because I was falsely given this address to pick up some items I won from an auction site. The site is called HiBid and the individual auctioneer is 1 Up Liquidation Consignment Auction. It has been a week since I paid for my stuff and still have not found where to pick up. I called the mystery auction place and got the run around by a man who kept saying he he had an emergency and would drive my stuff to me without asking where to or who I was!! Very suspicious and now I know why. Then he was screaming to give me a refund and hung up on me. I was also treated very rudely by an associate the day before, yelling at me in text form. Telling me a need to make an appt. which I did. I asked what the hours were and got no response so I picked a time and got a response with whatever time she wanted to give. I still have not received a refund and I suspect it will have to fight for it. I do not recommend this business. There are plenty of other auction sites who conduct business as they should be. The storage place looks clean and the woman at the counter was nice enough to talk to me about how this auction place illegally uses their address and she would like them to stop doing it.

Excellent service professional and polite Will recommend to everybody

Alisia was extremely helpful and nice when setting up my storage unit. I would definitely recommend going to this location and letting Alisia take care of you!!

Even tho being under renovation , Alisa was great with helping me get a storage unit and so I could unload my truck and still make it to work by noon! Highly recommend this Public Storage!

Wonderful place and location. The BEST customer service too. Thank you all so much!!

I have to give this location a 5star review all thanks to the great customer service I received and the ease of getting a unit. I believe the girls name is Alisa. She clearly knows what she's doing and was super helpful. Once I was able to move all my stuff in, I noticed the property was clean and well maintained. Alisa made my moving day so much easier thanks !

Outstanding customer service! Friendly and professional. Answered all my questions patiently, provided suggestions and recommended products I would need for our move! I will definitely return!

This is one of the worst Public Storage I have ever rented. I uploaded only two pictures, bot enough to really show you have bad aparace it has, but not only that. The reason I gave it 2 stars is for the costumer service they give. Today I came @1:00pm and it had a sing that it will be open @1:25pm. I came back (because I need to make a payment) @2:30 and not it has another sing that they would be open @3:00pm. What is this? Really bad service.

Very easy to rent storage over the phone...such friendly associates

The best public storage. Very clean and spacious. Great customer service.. Alissa was such a sweet, and helpful person. I'm glad Alissa was there to help. I recommend Alissa and public storage.

Always professional and welcoming.

I had no problems renting a space with Jonathon I believe that was his name and got the promotional deal. Moved in on the April 11th and moved out on May 10th. I was informed by different employees of Public Storage that I wouldn't be billed because I wasn't there a full month and two weeks AFTER moving out I received a call and notice of lien sale in a unit already vacated. Now Carl is saying I owe a balance of $200 on my unit and if I don't pay it'll be sent to collections. The $1 deal will entice you to rent from them but be mindful of the time of month. Don't want this to happen to anyone else.

I had a very great experience with the Property Manager, Renee! Renee was nothing but helpful to me with the whole process. She made the time to individually call me and made sure to address all my questions very clearly. She was extremely nice and helpful and made me feel a bit more at ease with my moving process. She was also very accommodating of all my concerns and offered great advice and walked me through everything step by step. I appreciate all that she did for me!!

Lost my belongings at auction (that's my fault) but staff could have at least forwarded my contact info to the unit buyer when I asked them to do so and instead rudely refused to. Just wanted my kids baby books back that's it! Lost in 2016

Very helpful alisa was amazing highly recommend this place👍👍👍👍

This is the best Public Storage experience we ever had, mainly due to Alisa. She is simply AMAZING!!

Great place to rent alisa was awesome answered all my questions made it very easy to rent

Always so helpful

Great experience renting a unit today! Alisa provided the BEST customer service and was extremely knowledgeable. I'm glad I decided on this location.

Great customer service!! Rented my unit today and I am extremely satisfied.

There was good service and the lady that helped us was really nice her name was Rene

It's a nice secure place I like it!!

Jessica helped us and was very attentive to our needs and fit us perfectly with the storage size we needed 🙂 thank you

Muchas gracias por su atención y muy amable

Great customer service. Would recommend storing here! Alisa is amazing

Great deals and awesome customer service with Johnathan. He was so helpful and polite and defiantly would recommend doing business here. Fast service as well...thank you

I recently rented a storage place and was amazed that it was only $1 plus a $25 fee. So for $26 I had a large storage space. I was very happy with the customer service. I called and set everything up over the phone. Jonathan at the Mission Location is very nice and helpful too. I had a few questions when I was closing my account and he was very quick to call me back with the info I needed. I recommend this location.

Gracias alisa por tu ayuda. Bien servicio.

Kelly was amazing from start to finish with renting out a storage unit. She has top notch customer service and made this entire experience such a pleasant and special one. Thank you very dearly Kelly and Public Storage for going above and beyond to meet not only my storage needs, but also my customer service needs in that you displayed excellent customer service and extreme professionalism plus kindness from start to finish. I can't thank you enough Kelly. You're amazing.

Closes much too early to be useful as storage location. It's only possible to enter while the office is open. Then they close even earlier on the weekend, when most people have the time & opportunity to move anything. Then add to that they began opening even later. Throw in the price increase for already overpriced storage units, makes this this location only average. On the plus side, staff was always friendly and helpful.

I needed to get a storage for some furniture for a condo. I was helped by a very friendly and helpful woman named Alisa. She made the progress easy and explained everything fully. She made renting a storage unit a nice experience. Excellent service. I would definitely rent here again.

Clean lot and great security.

Had two dosage there for 7 months but combined then so last 6 months inly one there great securities great the workers watch people we can't throw anything in the dumpsters that's the only bad part can't go in after I think 6 pm

Come see Alisa for storage!

Cool employee. Clean

Alexis, was courteous, knowledgeable and professional.

Very clean and employees are very sweet im happy to be with public storage

Alisa was professional and amazing from the initial phone call to the onsite visit. She is the reason why I decided to go with Public Storage.

Alisa & Stephanie were great! They set up our appointment, showed us different spaces they had available for our storage needs, and offered us our first month for one dollar! We would highly recommend them for anyone needing storage!

I Like here ALISA IS AMAZING

Thanks Stephanie and Alisa for all the help! Great place for storage!

Super Clean and cynthia that works here is friendly and very helpful. Definitely a good place to rent from.

Great manager. Very clean.

Great experience here. Customer Service is awesome. Alicia is the best Public Storage agent in the business. Thanks for all your help!

Jocelyn me judo mucho gracias a ella por todo ahora.

Great costomer service by Jocelyn very informative

Jessica made renting a unit easy fun and enjoyable. She's the best!

Jessica provided great customer service and the tour was quick, the property was clean. The prices are very good.

Desiree she is a very nice girl and she also did a nice job on showing me of how to use the door codes . I have had a pretty good of impression of using this storage

Desiree she was great friendly love her

Love this place and it's very clean. Workers are very nice. Wouldn't go no where else.

Hello my name is Edward Smith I truly have had a great experience with the employees at this location they are great and true professionals and Alicia the manager is my favorite she is always been helpful and great attitude and person she has been to me i want to thank her and public storage for having a great property manager like her

My husband found this place and I will admit I was skeptical being the first storage I've ever used. But once he showed me compared storages this location was better priced and very safe feeling. Plus the manager has gone out of her way to offer us help and assistance anytime we ask. Her and staff are remarkably polite. I've told other family nd friends about my experience and how painless it is her as this public storage in Montclair off mission. Satisfied way beyond I thought I could be at any storage facility.

I didnt realize till after I was done that they close at 6 and weekends at 5 those are horrible hours especially for people who work

Alma me atendio muy bien. Gracias x todo

Buen servicio de Alma. Ella habla español de la recomiendo.

Alma me entendió muy bien. Gracias por todo

Alma and Ally were great. They helped me out a lot.

great customer service from Alma.

Thank you alma. Great service

Great customer service Alma

Alma was very helpful finding my acct at another location. Thank you!

Very helpful and pleasant staff. Clean facility.

Terri was very polite and fast.

Terri was awesome. She gave us excellent customer service and was expedient in assisting us with our storage unit rental.😁😁😁

Good customer service

Alisa is awesome.... come see her for your storage needs

Desiree give us a great attitude and she was a very nice person she help us a lot

Raymond and Alexis were amazing help.

Nice clean storage place jocelyn and alisa are very nice

Great customer service! Jocelyn was great very informative and and very attentive. I will definitely recommend to friends and family.

Highly recommended great customer service Jocelyn was awesome!!

Puplic Storage is the best place to store. Always clean. Carrol is the best.

Clean place only problem is that it's not a controlled environment and the spiders. When it's hot out side it's not worth going to put your stuff away because it's even hotter in the storage. As a whole company they should change the hours to be more convenient for the customer, the employees with bankers hours who work their .

This is a great place to store your things. It's clean and nice. The staff are very helpful. Carol was great.

Alisa was amazing!!! Very helpful and courteous! Property was very clean and well organized!

Employee is very kind and straight forward, will recommend this facility. Front feet always very clean and explains everything well.

Carrol its amazing, great service. She help me with my move in process. Great employees

Love it

Josh & carrol are the best

Carol was outstanding in providing me with all the information I needed and in assisting me in setting up my account. Easy process.

Josh was very helpful very professional

Josh has great customer was busy but found time to help everyone in a timely manner

Great costumer service, everything very clean and secure. Carol was great, answered all my questions and was very helpful.

The staff was great especially Carol was so patient and very helpful with me!

The place is not dirty and the storage places are nice but they raised our prices twice within 10 months. When we complained all they said was they could offer another unit half the size but only $40 less. There are cheaper places elsewhere and in better parts of town.

Store somewhere else but made my payment here. Carrol was so nice! My public storage is great & I’m starting to think the whole company may just have a high standard for quality customer service!

Alisa was a great help came thru for me and my family and did it all with a smile ...thanks again Alisa

The employees are very helpful and patient. I would come back again.

Hollimonaliza es impresionante. Marco Antonio Esparza Rosales.

Josh was very helpful

This is the best Public Storage Facility and Carrol is Outstanding in every way. I will recommend her services to anybody. Carrol is the best.

Really impressed by Carol. Excellent follow-up skills. She is polite and very professional.

Excellent service, Carrol goes above and beyond to accommodate the tenants there at this particular facility. If you are in the area, and, you are in need of storage. Forget the rest pay them a visit for the best. Sims

Alex did awesome !

Awesome staff Joshua and another staff wish I got his name but they were both great very courteous and professional they helped me out these guys do a great job! 👍🏼👍🏼👍🏼

I had wonderful help from Alisa, and Carrol great customer service. Thank you Kieu Nguyen for being so workable, and pleasant working with my Husband and I Keeping our property.

Alisa was great she answered all the questions I had very friendly great place to store with I would definitely recommend to my friends and family

Josh was efficient and offered speedy service!

Cool

I really loved this storage it was big enough to store all my things thank you for your help Public Storage. Great customer service, And got helped quickly

Summer at the front desk was super helpful and I had no problems at all 5 stars

Carrol was fantastic! Handled everything quickly and efficiently even though she was the only person on staff today.

Carol is very nice and very helpful it was a pleasure doing business with her

Thank you carol for taking the time to help me .. I really appreciate it

Customer service is great was assisted by Ms. Heidi and Mrs. Kieu awesome ladies highly recomende this place!!!

I got greeted by Alisa the property manager and she was very pleasant and professional. She immediately helped me to show me my reservation and showed me more than one option and she was able to secure my rental unit on the spot. Everything took less than 20 minutes I highly recommend this place.

How many months will the rate stay without increase in price?

Public storage has great customer service. Alisa and Katie were verh helpful. I have been a long term customer. Alisa was great.

Thank you Cynthia & Carrol

Great experience, awesome customer service, Cynthia and Alisa are the best.

This place was awesome the girls at the desk "Cynthia & Alisa " VERY PROFESSIONAL AND DOWN TO EARTH They kept it real and personal "HELL YEAH I'M STORING MY STUFF HERE !! " AND DONT GET ME STARTED ON THE MONEY I SAVED !!! " "Thank you ladies tou both ROCK ! " "THANK YOU PUBLIC STORAGE !" =)

Great speed, ease in transaction and customer service. Satisfaction guaranteed! Props to Cynthia and Alisa!

Cynthia is great. Really knows her stuff about storage and the property. I would recommend.

The customer here has been excellent, just wish the hours where extended

Place is perfect good service i love it!!-

We came in to rent a unit and Alisa was super helpful and informative, made it such an easy process for us. I wish they had more people like her at other locations.

Thank you Cynthia for the friendly service. Appreciate all your help!

Went to pay my bill and Cynthia is very pleasant, courteous and patient! Great customer service.

It's it open daily?

Carol is fantastic!! Extremely informative. An customer service is outstanding.

Alisa is friendly and very helpful. She asked all the right questions to ensure I rented the right space for me. I would highly recommend this storage facility

Alias has been a great help throughout my rental time here.

Clean good prices well kept

Love it

Alisha is amazing here! She is so helpful and friendly. High recommend this place for storage. Never had any problems!

Dayanna was very polite and helpful.

Great place with great employees ! Definitely recommend !

I've had my stuff stored here going on 6 months now and I don't have any complaints. Staff is very friendly

Great service. Got what i need and more. Kind and helpful staff. Will come again if needed.

Clean when moved in and well maintained. Had to move when they raised rates 20% after 6 months

Ashleigh and Carrol were courteous and polite, great customer service.

My experience with this facility was great. The lady at the front desk, Carol, was extremely helpful and very knowledgeable. She had wonderful customer service which helped my overall experience.

Been with them 3month

Carrol helped us today. Great service and good space!

Alisa and Rick were amazing and helped me so much overlooking my account and both have excellent customer service.

Rick is the best! The storage staff is friendly and helpful

Amazing place with amazing staff Alisa and Cynthia...im so satisfied with their service

I used public storage on numerous occasions ... reasonable rates ... Cynthia, Alisa, and Carrol are very helpful and friendly Cynthia goes through towards the end of day with a friendly reminder that closing time is near in case you get caught up going through your things...and I once showed up at closing time and needed a tool for a job and instead of turning me away they allowed me to grab it real quick....their awesome thank you ladies.

Staff was very friendly and helpful and the property is very clean. Alisa helped me with everything I needed and answered all of my questions.

Great service

Great place and super friendly staff. Alisa and Cynthia help me they were very nice and informative. The place is really clean and I love how secure everything was. Made me feel like my items were safe being there. The storage unit was nice and clean too.

Alisa was wonderful. Just stopped by to make a payment but she was very helpful.

Jessica and Alisa were great thank you

Property Manager Carrol was simply the best part of our experience. She is on it !! Friendly and knowleable about rules and any storage questions . Property is super clean as always. Thank you Carrol. We love you!!!!!!!

Katelyn and Alli were nice ladies. Will do business with them again soon

Pretty pricey for storage. Units are pretty dirty. Staffing are pleasant and helpful.

I like that the gate stays open till 10:00pm

Super friendly. Awesome staff thank you alisa.

The customer service was friendly, very professional and great! Quick and easy sign up and a clean and secure facility. Excellent unit pricing and I recommend it highly. Keith G.

Horrible business ethics they have as a company. I rented a unit and had it on my credit card auto pay. Then when I close my unit and clear it out they decided to charge me another month. Then cuz my card didn't go through to get the free money. They put me in collections without a call. Finally when I catch it and call takes me two days just to get a hold of the collection ladies. Kathleen and Margot their phone never rings just goes straight to voicemail keep leaving messages and finally call me back. They had no care that they hurt my credit even after they realize they messed up. Still haven't solved their mistake and expect me to wait 45 days with no apologies. Don't waste ur time bad company they will screw you over

Alisa was very accommodating and very helpful. She was so helpful in trying to make every possible effort to find a storage area that would be more convenient to my needs. Although not exactly successful, she took the initiative to do so, basically great customer service is a major plus for me.

Close to early

Really great public storage i actuall recomend this to all the people out there.

Great place awesome service. Highly recommended

This place not only has amazing staff like *Alisa, but also has a cleanliness taken into accountability. They have dollar rate promo that help a bunch for 30-day move in requirements. Serviced me well and looking forward to much pleasant future. Thank you Public Storage! 👍

Cynthia C. Answered all my questions and was really friendly!

Very helpful staff had all the packing supplies I need to help my move easier one stop shopping

The staff here are great. Extremely knowledgeable and helpful. Dennis went out of his way to make sure that we had the right space . We thought we needed a much bigger space and Dennis was able to get us into a smaller one by properly packing our stuff in our storage. And buy doing so saving us money on our rent. Thanks again.

Great Services by Cynthia C. Very satisfied.

Great place , can't beat the price , and customer service!! Cynthia was awesome and super helpful and friendly, made everything fast and easy to move in !!!

I came to the facility and was greeted by a young lady named Alisha. Alisha was courteous, kind and very knowledgable regarding my storage needs. With Alisha's help, I selected the perfect storage room size to safely store all of my personal items. I would highly recommend this storage facility and would encourage anyone in the area to consider storing your personal goods here without reservation. Keep up the good work Alisha !!!

I was greeted by friendly staff when I came into the office. They helped me find the right unit and gave me suggestions on how to best store my belongings. The property is very well maintained and I would recommend anyone to store here!

This is the cleanest public storage i have ever seen and the staff is very friendly. Great job guys.

When I needed to rent a space Lauren was the absolute best in helping get the best size unit for what I needed. She went through everything step by step and made everything clear and easy to understand and made sure we were comfortable with the terms. I would rent a space wherever she works she is awesome!

Got a great deal for a one month rental. No problems

Staff is very helpful and wonderful

The staff was very friendly and very helpful throughout our stay!

Great service, fast, easy and friendly. Great for college students #CalPolyPomona (Montclair location)

Dennis was very helpful changing my tire. He did it in no time and happy to do it. Thank you Dennis!! 😁

Brenda and lory have a professional attitude,grate costumer service,friendly and grate smile come down to public storage this two gals will take care of you.

Storage got broken into and police told me they are out there all the time because it is constantly getting broken into. They stole 8k worth of my DJ gear and ins. Only covers 2k

Girls were awesome, great customer service. Cynthia and Patty went out of their way to make sure we got what we wanted. Thanks :)

Cool workers. They open 6am to 9pm so you can get what you need after you get off work. I am very happy so far. Prices are within the range of every other place around.

I came yesterday and met Sharon she gave me great customer service and showed me the space. Then I came back todayand met Ana and Lauren helped me get the storage unit. They were very knowledgeable too.

I returned the storage unit in the middle of the month and they did not prorate the payment. I felt that they are getting double payment from customers. I think is was not fair. They should indicate that at the beginning. Beside that was an good service. Program your storage to exactly end by the end of the month.

Anna in the front office was great! She communicated effectively and saved me time and money by the products and services she suggested. It's my pleasure to recommend Anna at public storage Montclair, CA. The friendliest staff! A+++

Jasmine was great, she gave excellent service. Jasmine is very friendly

This facility was has very good service. Ana was very nice and clear with instructions.

Great Service from Sixx and Ana, wonderful place to store I usually come and go with no problems at all. Thanks

Patty and Ana were very helpful and professional. Great attitudes very knowladgable staff

Ana and Patty was awesome with my moving process and I appreciated the excellent customer service they gave.

Great customer service. Patty and Lauren were great.

¡Patricia fue una excelente representativa! Ella nos ayudo con todo lo necesario para nuestro tramite Con una sonrisa del principio al fin de nuestra corta visita en California. Recomiendo esta sucursal a todo, Gracias Patricia.

Came in to view a unit and Lauren and patty were great. They answered all my questions. I would recommend all my friends and family to this facility.

Lauren and Ali have been wonderful. Very helpful and knowledgeable staff to have at this location.

Very surprisingly refreshing,both ladies , Ashley and Lauren were professional, very patient with my attitude, due to the ridiculous charges. Both brought my temper down. If it weren't for these 2 young ladies, I'd take my business elsewhere.

I walk lost an Ashley help me out on how much space I need because I only had a couple if stuff an she was really nice an I would tell my friends an family to come if they need a storage.... An she was really friendly ☺

Great service!!! Ashley and alisa were fantastic. Answered all my questions about storage and made me feel comfortable in this difficult time. 10 stars!

Patty & Erica, thank you girls your service is amazing. .....

Patty is awesome!!!! Patty thank you for always treating me with special care and respect. I totally recommend this location.

Ashley and Jen were very kind, i recommend going here for storage!

Great service

Very helpful and pleasant. service. Ashley and party

Ashley and Patty were amazing the most professional employees, and great customer service. Helped me out with renting a space quickly and satisfactory. I recommend this place.

Patty and Ashley are great, Patty helped me she was super nice! And made my first time getting storage so easy!

To whom it may concern we have been customers here@ Montclair for about a year now and the customer service that has been provided to us by Ashley has been excellent. She's courteous, friendly and very professional. Sincerely yours Tony Castro Moran

Patty was so much help😉😉😍

ashley was awsome with all the services

The girls here were so helpful and nice. Ashley and Lily were So great.

Great customer service, very informative, would recommend to others!

Lily and Ashley made my morning from bunk to exciting!!!!!!

Lily and Ashley are very helpful great place to rent for storage needs customer service is great

I had a fantastic experience at this location. Both lily and Ashley treated me excellently and showed me exactly everything I needed to know about storage. I will continue to use Public Storage in the future. Thanks ladies !

LILY AND ASHLEY SON DOS PERSONAS MUY PROFECIONALES. SIEMPRE TIENEN LAS MEJORES ATENCIONES PARA NOSOTROS.

El servicio es excellente, siempre train sonrisa y hasta hablan espanol! Y los precios son muy razonables

Ashley was really nice, understanding. Also greaat service

Great

Excellent

All the staff and the member will go above and beyond meets my every needs. Thanks to them I got what I wanted. I will recommended everyone to come here when they need a storage. A especial thanks to Niecy and Ana

Information galore... I departed knowing my personal treasures were in a safe, clean environment.. I shouldn't say this but.I had a great time. I hope all you new tenants will have half the fine experience I did..

Ashley and Lily provided great customer service, tjey were very knowledgeable.

Had a great experience lily smiles at all time great information

Lily was very helpful and shes a special worker.

Great customer service representative! Ashley was amazingly helpful and incredibly sweet!

April was very friendly and helpful with explaining the storage protocols and paperwork. Got everything done very quickly and no problems.

Ashley and Lily are great! They were a big help and provided useful information. Their customer service was exceptional, I will definitely return.

Office girls were super nice and helpful

The staff is great Lily is the best!!!

Had a great expirience with lily great customer service

laurie she was very nice and she explain everything i do recomend to to this place very happy.

ashley she is a very nice person she is very helpfull she provide us with all the information we need it. i defenatly recomend this location. i give her 10 starts if i could.

Thank You Ashley and Jay

Sylvia is the best customer service representative,very helpful,knowledgable and courteous. thank you for your Excellent service!!!!!!!!!

Excellent Service Helpful Service Wonderful Workers

everytime i go to the storage i always forgot the passcode to the gate or sometimes even my space number and SYLVIA always provides me with great service always happy to help me ( :

The young lady I was working with at the facility 23034 is probably one of the Best I have had the pleasure of dealing with in a long time. She was both helpful and courteous. And I would recommend this facility with 5 thumbs up! She was also fast and explained everything very well.

I was unable to make it in on time to the office to rent a storage unit. I waited outside the property and called the 800 # to rent one over the phone. UNFORTUNATELY I was unable to complete the process, BUT Silvia the property manager was just pulling up and helped me. She was clocked out of work, and did me the favor of clocking back in for 15 minutes, so that my family and I can unload our Uhaul truck. She gave us the best service I could ask for. VEry friendly and wasn't even upset at the fact that I came after hours.