Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 5548 Arrow Hwy, Montclair, CA
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
One-time $29
admin fee applies.
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5'x5'Online only price$ 73/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 73 /mo $ 97Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x10'Online only price$ 79/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 79 /mo $ 105Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 110/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 110 /mo $ 147Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x10'Online only price$ 191/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 191 /mo $ 254Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
10'x10'Online only price$ 202/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 202 /mo $ 269Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x15'Online only price$ 227/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 227 /mo $ 303Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
10'x10'Online only price$ 229/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 229 /mo $ 305Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
10'x15'Online only price$ 298/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 298 /mo $ 397Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x40'Online only price$ 308/moParking 10'x40'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 308 /mo $ 410Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x20'Online only price$ 360/moLarge 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 360 /mo $ 480Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
10'x30'Online only price$ 448/moLarge 10'x30'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 448 /mo $ 597Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
10'x30'Online only price$ 497/moLarge 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 497 /mo $ 663Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x20'Online only price$ 530/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 530 /mo $ 707Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x20'Online only price$ 547/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 547 /mo $ 729Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
10'x20'Online only price$ 617/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 617 /mo $ 823Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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Self-Storage Near Montclair
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Storage Near Montclair, CA 91763
Self storage near Pomona College and Ontario International Airport in Montclair is located near I-10 and Route 66.
Small Storage Units Near You in Montclair
Frequent fliers heading out of Ontario International Airport will love our 5x5 storage units to hold extra luggage, small electronics, and other materials that make business travel smoother.
Students at Pomona College can focus on their studies and not on extra clutter around a dorm or apartment with a convenient 5x10 storage unit, perfect for extra clothing, small appliances, instruments, and athletic gear.
Medium Storage Units Near You in Montclair
If your family is feeling stressed with too much stuff at home, let our 10x10 storage units give you a break. With room for holiday decor, couches, desks, dining sets, and more, you can free up a few bedrooms so you can devote more space to what you need and love.
Large Storage Units Near You in Montclair
For even more room, we also have spacious 10x20 storage units, which are especially helpful during a move or remodel.
Montclair Storage Units Near You in Montclair
We offer both indoor climate controlled storage units and outdoor storage units with drive-up access, so you can store your way in Montclair.
When you store with us in Montclair, you can enjoy getting organized with easy access to local gems like the California Botanic Garden and the American Museum of Ceramic Art.
Use our eRental program to book a convenient and contactless move-in today!
For more storage options near you in 91763, you’ll also find plenty of storage units on 5587 Holt Blvd Montclair CA 91763 and 4026 Mission Blvd Montclair CA 91763.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 548)
Lisa make my month..very helpful and kind thank you so much
Best customer service I have received in a long time
Lisa was great! Rented two units here and staff was super friendly and helpful !
Lisa and Nikko were such a great help in answering all my questions and concerns! Great customer service!
The property is nice and clean. Lisa was super nice, answered all my questions, and made me feel welcome!
Lisa is absolutely amazing. Very professional, knowledgeable, helpful, and kind. She made my visit such pleasant experience!!! 5 stars all the way!!!!!
Lisa was very helpful
Made the day beautiful
Thank you
Lisa was very helpful
Lisa is the best. And it's always been a pleasure I don't know what Antonio talking about I've always had exceptional service with Lisa
After I paid for my storage unit, I went during business hours and nobody was in the office, it took an hour of being on the phone with different representatives to find someone at a neighboring public storage to call the manager because she was lost inside doing who knows what. I had to see a manager to verify my ID, and when I did, she didn't want to let me inside my unit even though I verified my ID and already had the gate code all because one of their idiot employees misspelled one letter in my last name. I think Lisa was her name, she was very unhelpful, she tried to be courteous but seemed like she was bitter or mad about something. She tries to hide it but she seems like a very unhappy person. I received far more help calling their customer service number than from her. It was a waste of time trying to rent a unit from them and now I have to wait another week for the refund.
Nick was super helpful with everything needed to rent the unit. Was able to give me a walk through to see the difference in units. Highly recommend renting unit from this location super clean and really helpful!
This location is very clean. Everyone is incredibly helpful and friendly. Lisa helped me the most. She was very personable and knowledgeable.
I’d like to say that Lisa helped me out tremendously on transferring from a large unit into a small unit and being able to roll over the funds to help me get a couple months worth of storage and it was easy and she answered all my questions it took a great care of me. It’s a great place to have your stuff
Great place, always clean and neat but the reason i am only giving a 3 stars is the office is always closed whenever you want to drop off things. The access to carts is through the office and it's a terrible inconvenience. I had to go 3 times to drop of my goods as the office was always closed and no staff were available.
I am changing my review to 5 star because of the Manager Lisa. She is amazing and immediate took care of my issues. Thank you Lisa for your hard work
Lisa made me smile today!
Thank you for the hospitable customer service.
Teresa Was Amazing She Showed Extreme Customer Service And Was Respectful Would Recommend Her And Public Storage To All My Family And Friends!
Great customer service by Teresa.. I did an online reservation the night before and the move in was super easy. She explained the business hours, along with the location, offered me a cart!! The storage units are really clean.. I'm going to feel really comfortable with my belongings here in this storage.. oh and I love that they have an app!! Thats always a plus for me!! Again Kudos to Teresa!! Thank you for all your help with my move in...
I want a commend this amazing women I had the privilege of meeting today, Teresa was super helpful and supportive with my sister's move in process she helped us with all our questions and helped us navigate through the process of entering the property she was patient and supportive. As it was our first time ever getting into a storage unit. You don't come across great customer service like she provided I could definitely tell the drive and passion Teresa has towards her job at public storage.
Thank you Teresa we greatly appreciate all your help today.
Definitely will recommend Public storage to anyone in need especially a awesome representative like Teresa.
This facility is so clean it looks brand new and is so much more secure than Extra Space Storage which I have used for years. In addition, it is less expensive and doesn't have all the bull**** fees of a 'mandatory lock purchase" that Extra Space charges me every time, even though I've been renting from them for almost a decade. The best part was Kaydi, she was very helpful in getting everything going, showing me the space and helping me navigate the app. Great people, great place. So glad I'm switching.
Long time storage user at this location, Lisa is the best!!!! Super friendly, knowledgeable and always greets you with a smile. Place is always clean, never had an issue with this storage location.
She’s awesome, Kaydi got me into another unit! Experience was awesome!!!
Kaydi and Teresa are awesome, very helpful and friendly. Would recommend this place to anyone.
Kaydi and Teresa were so friendly and were very helpful with what I needed help with.
Kaydi went above and beyond to help me and listened to my requests with empathy and compassion. Thank you so much for your care, Kaydi, and exceptional customer service. I appreciate you.
Marina was super helpful on the phone and working with Lisa in person made upgrading my unit a breeze!
Five stars. I found this location clear. Lisa is the most friendly and helpful person.
Marina and Lisa were so nice and helpful. They helped me so much and I appreciate it a lot !
Kaydi was very helpful and gave me the best experience she was awesome and very personable and informative highly recommend this beautiful person.
I just wanted to thank Kaydi when I visited the other day I came in to transfer and she helped me very much and was very understanding.
Lisa is the best! She genuinely cares and wants the best for her customers!!
Lisa is Amazing, very knowledgeable, patient kind and thorough! Hopefully you have lots of Lisa's!
I’m so happy I rented a space a public storage thank you Lisa
Lisa is amazing! Best customer service out there!
Lisa was a wonderful help! Called with some questions and she answered everything. So nice and professional!
Had the privilege of talking with Lisa a few times today..she was awesome! She was extremely polite, professional and went above and beyond with assisting me with a billing matter. Thanks again Lisa!
Ms Lisa assisted me today with getting me back into my storage. Very sweet lady!
Lisa and Desiree are wonderful! They both helped me with all my questions and assisted me with opening an account. It was near the end of the day and they still took the time to help me without me feeling rushed or like a nuisance. Thank you so much Lisa and Desiree for your help!
Lisa is the most helpful lady I have ever met, I was in a hurry to get things done and she helped me a lot~ Will come here next time!!
This was "just a storage," prior to dealing with Lisa... and now it's special, because she's great! So helpful, So Kind! Thanks Lisa!
Public Storage is a great partner for families and individuals in need of storage accommodations. The staff is very helpful, professional, and provides excellent customer service. The site is very clean and secure.
Let me tell you something!! Lisa is the most outstanding rep I have worked with in any company in a long time. She is fun, energetic, happy, and made me feel confident that I'm in good hands.
Lisa, HIGH FIVE!!
I would like to give Lisa a Thank You for being very professional and being so understanding about my issues. You are totally awesome!!!
The service was great. Everyone was so helpful. I found Lisa to be knowledgeable.
Don’t go here, the person at the front doesn’t give you full details tricking you into a lease and then when you trying to get everything out, they lock you out. They have no remorse toward hard working people who are trying to make it and to try and still get everything out. The person that answered wouldn’t even budge just repeating her policy. They have no heart for people. They just add into people’s list of problems.
I would give FIVE stars to Lauren, she is so very helpful. Lauren is overworked. She’s there by herself so much of the time and she has to lock up when she wants to go out on the property so if you’re there to see her then you have to wait. That is very annoying. But the biggest reason I did not give five stars over all is because of the rate increases. Every six months they increase the rent 25%! That is what is unacceptable to me. I was there for a year and that is the reason I’m leaving. Maybe that’s what it takes to keep the property so clean and secure (I don’t think so, I am pretty sure it’s corporate greed) but if I had stayed like I wanted to it would’ve been up over $1000 in a couple years. I have no complaints about the property itself. It is immaculate and it is highly secure. Five stars to Lauren and five stars to the property itself and two stars for the company.
Lisa was very helpful and kind in assisting me with my rent pricing. Definitely recommend her customer support. If you’re at this location and she’s there, you’ll be in great hands.
They were both EXTREMELY HELPFUL ! THANK YOU ! LISA And JameS ARE THE BEST!
Lisa was very helpful and very nice
Lauren is amazing location is always clean
For a week this office has been closed. Manager is not present. Does not respond to voicemails or calls back. Horrible.
Jacob was great showing me around and helping me get the unit .!!!
Lauren the property manager was exceptionally helpful and knowledgeable about how everything would work for our transition to using a storage facility. She is extremely friendly and made us feel very welcomed. I feel very confident with the safety of my goods that I’ll be storing here. The location is also conveniently located and very well-maintained.
Lauren, property manager, is awesome. She helped us get set up. Always a great attitude. Helped trouble shoot when we had technical issues. Made me feel welcome and our storage unit is safe.
Space is clean and easy to access.
I'm a brand new customer and from the very beginning Lauren has been a delight, some of the best customer service I've received in my time. She helped me secure my space online and then when I moved in she got me on the property and walked me through the app. Thank you Lauren, I appreciate all you did for me so far!
The best storage facility I have used. Lauren is so friendly and goes above and beyond for others. She has made my experience beyond what one could ask for like helping me with my car I was storing. Could not recommend more!
I loved this place from the first moment I stepped on it, I thank Lauren from day one for making my life easier and helping me with what I needed, she is very friendly and charming, I wish you the best always, never change that wonderful essence you have, well done Public Storage. They keep my memories safe!
Lisa a very beautiful person with a incredible smile help me today totally satisfied with the service
This spot was perfect for my location but they don’t let you use bathrooms unless you paid for the first floor. I’m on the second floor.
Person up front told me they won’t let me use the bathrooms but let me use it this time as a favor.
Screw this place! I’m leaving as soon as possible.
I’ve had this storage for years and gotta say the management team is amazing. They are always the to help and whenever anything is broke they fix it right away. Love this place. Lauren is amazing. Thanks for also helping with the getting me into the storage right before y’all closed.
So, my experience at public storage was great! I reserved my storage online while at work, and Lauren called to follow up and answer all my questions. I started moving my things into storage later that day, and Lauren was so helpful, understanding, and communicated with me on the ease of going in and out of storage. Lauren went over all policies and did an exceptional job overall! My wife and I felt so comfortable and relaxed moving things into our new storage, knowing if we had questions or concerns, Lauren would help answer those and make sure we had everything we needed for our move. Most definitely recommend family and friends when they need storage that this is the place to come. Thank you, Lauren, for all your help. We are very grateful 🙏
I definitely recommend this location if you looking for helpful workers and absolute security. Lauren helped us, she was very professional and gave us good deal. We were satisfied with our storage, it was clean and there was no odor. I will use them again the future.
Lauren is very helpful and always friendly.
Great place to store my stuff very clean representatives are very helpful and cheerful to help recommend this place awesome
This review is for Lauren. I want to thank you for all your kindness towards me in the short time i was here. I’ll miss you and our little talks when i would stop in to say hi. thank you for taking the time to see how my day is going and for encouraging words when i wasn’t myself. if you want real customer service, come here and ask for lauren. thank you and you will be missed.
LAUREN IS THE BEST ,I. CALL HER ANGIE BUT SHE HAVE A GREAT ATTITUDE AND VERY HELPFUL
She is very sweet and welcoming.
I had a wonderful 1st time experience renting storage. The Staff Luaren with her Trainee V was very friendly and helpful. I would recommend my friends and family to Public Storage Arrow Highway in Mountclair any day
Thank you Lauren and Sophie for all your help especially Sophie taking the time with me and the app. I appreciate you and Lauren for all your help 🙏
I have been here at this location for almost 3 years and Lauren has been nothing but awesome! Not only is she professional, but she truly cares about her customers! Thank you for being you Lauren, I truly appreciate you!
Very informative, polite,,and easy to access.
Muy buena atención lo recomiendo Lauren y Destiney me dieron buena atención muy amables estoy muy satisfecha con el servicio
Muchas gracias Lauren y Destiny por la buena información que nos dieron y la gran atención al cliente se las recomendó a todos en lo más sincero
I have been a customer at this store for about 3 years. Just want to say that I'm so satisfied by the way that this place is run . The staff is so awesome. The girl Lauren is out standing. Any issue I have she solved without any problems. Hope she's there until I move out.
I was very pleased with the help from Kaydi. My storage was clean and so was the property. No complaints at all and will recommend to friends and family.
Excellent customer service thank you Kaydi for guiding me into auto pay and being patient with all my questions. It's been close to a year and our property is nice and safe and the staff goes on and beyond.
Quick easy and friendly staff
Kaydi is simply the bomb - she's very professional, knowledgeable, personable, and kind! A joy to do business with!
5 star service at this location! I went in January 8 to upgrade my unit, and Kaydi made it simple fast and easy to do. Customer skills are amazing ! :) You are awesome Kaydi !
Kaydi was so helpful helping me transfer to a larger storage unit today.
Excellent service!!
I met with Kaydi regarding a storage unit. She was a delight to speak to. She was welcoming and helpful with answering my questions and concerns.
Kaydi was an absolute life saver! She was a tremendous help to me and my mom as this is our first storage unit. She was very kind to us and had lots of information for our questions!
Came in and Kaydi was absolutely great! She helped us find the perfect size storage unit after showing us a few options and got us squared away. She was very helpful and informative!
I made the decision to store my merchandise at the Public Storage in Montclair on 5548 Arrow Hwy. i have dealt with the Manager Lauren who is always very helpful and on 2 occasions i have dealt with Nicole who has been like a Breath of fresh Air. At this location the 1st thing i noticed was how spacious & clean the office is inside. This location is super convenient and is within walking distance from where i live.
Place stinks. Literally it seems homeless stay here. Borrowing a cart is a joke. You need an ID but just hope someone is at the front desk or you’re pushing your boxes 📦 in the ground. It’s 2pm and no one here. Not the first time. $50+ rate increase and not to mention storage gates close at 5pm! Find someplace else
I would like to add one note. The rate, facility and procedures in place are in regard to my negative review. The property manager Lauren is wonderful and does what she can to make things work when her hands are tied.
I had the best customer experience thanks to Nicole, she knew the answers to every question I had and was very helpful in showing me two separate units. The place was also clean and I could tell they really care for the customers! If you go ask for Nicole!
I’ve been their costumer for 12 years
Im definitely giving this place five stars and giving a great review because of the staff, but especially LAUREN. She is always SO nice, polite, helpfull and professional.
the facility is clean and perfect for my new transition from a house to an apartment. Thank you guys
Super clean and fresh! Thank God for that. I've seen some poorly maintained facilities and this definitely isn't one of them. The staff is amazing too. Always soo nice and accommodating even when we are running in at the last minute, especially Lauren. Shes a total sweetheart and down to earth.
Totally recommend this place
So happy to have selected this location. Lauren has been wonderful in helping me get a unit selected, setting up my accounts and helping me with everything I needed for move in. Looking forward to continuing to be a customer to this location. Thanks Lauren!
I just want to say that Alyssa is being very helpful to me the las couple of times I went to the storage, and she’s very friendly too.
Alyssa was very helpful and made the move in process very easy! Def recommend this location!
Alyssa has a great personality.
She helped save alot of money. I'd recommend forsure. Great customer service!!
Old fashion good service !!! Smiling workers offering to help you with your storage needs.
Great service and clean facility. Went in and spoke to Kaydi really helpful and helped me to best of her ability. Was very helpful as well with getting me everything that I needed to move in smoothly.
Great customer provided by Lauren and Alyssa. They always make me feel like a friend and like I’m welcomed here in this facility just a loving group of Managers.
Big thanks to Alyssa for helping me out through this hard time. Great employee, very helpful and nice. The best!
What can I say but THANK YOU ALYSSA for making my experience easy, fast and with some laughs. Definitely some great customer service.
I have several Units and RV Parking at Public Storage on Arrow Highway in Montclair, CA.
The manager of this facility (Lauren) is just the BEST person to work with for our needs. We travel from VA to CA and usually very tired when we arrive. Lauren has helped us transition from Multiple smaller units into 1 large unit and right near the door as well as looking out for me to have a place to park our Van.
I wish more people were as helpful and thoughtful representing their employer. Lauren is a pleasure to work with and moving forward, I know if I have a need, she will make it happen. To Public Storage, pay her MORE money, she is worth every penny.
I highly recommend this place because this girl Alyssa was very helpful, my wife lost her keys and Alyssa told her that she would help her find them and I went back the next day thankfully Alyssa found them and told me that whenever we need help please ask away.. thankyou Alyssa We Will Definitely Be Staying For Good 🤝🙏🙏🙏
I have worked with Lauren over 3 years and she has a world class customer service to say the least. She is very attentive, knowledgeable and geared to provide us with solutions every time. Please allow this gal to have a promotion soon because this is one of a hundred indeed. It is always a delight to hear her help us. Thank you.
Lauren -as always- helps you out with a high vibe and an excellent customer service along with the knowledge. Lauren’s top priority is service and among all the many other companies I interact with -I got to say- Lauren is the one who takes care of my business best.
I have been working with Lauren since 2017. I like when I know -and they know me- it makes it so much more like someone who is on your team. Thank you Public Storage Montclair Arrow Av. for having the foresight of having Lauren helping us and keeping us coming back. 5 years for me.
5 out of 5 ⭐️⭐️⭐️⭐️⭐️
Best,
Miguel Perez
Best storage space around, clean secure and Lauren was fantastic.
Awesome customer service.... helped by a amazing woman name Alyssa .... she did everything to make our visit great 👍
Wanted to say Alyssa was very friendly, excellent service & was able to get my storage unit hassle free
Been a customer since 2019. I reached out to PS Montclair and Michael satisfactorily answered all my questions. He was helpful and very professional.
Came to public storage to rent a unit and Alyssa and Loren were extremely busy but still managed to give great service, I am very pleased with my unit today. Thank you guys so much!
This past weekend, my girlfriend and me were moving everything from her unit into a larger space. It's an hour-plus drive for us to get out to Montclair so we wanted to get it all done in one afternoon. The property manager, Lauren, could not have been more helpful in getting everything taken care of before, during and afterwards.
Lauren went above and beyond to really hear my girlfriend's concerns about moving an entire's career worth of photographic work into a larger unit and what would be needed before we got there. The process was so simple and we couldn't be more thankful that Lauren was there to help us out throughout what can feel like a difficult and never-ending process. Whether you're moving in, moving out or just around the facility, Lauren will take care of you and make sure you get the best customer service possible. I'd highly recommend working with her anytime!
Recently I have went to public storage I needed a spot asap and came across a very nice worker Alyssa that helped me get what I needed and showed me around
Thank you Alyssa again for your help
So anyone looking I recommend this place and area and ask for Alyssa
For the best help
I recently rented a storage here and Michael, Lauren, and Lisa were very accommodating and friendly. They made me feel completely at ease, and provided exceptional customer care. I strongly recommend them for a worry, free storage solution.
Lauren the property manager along with Alyssa are the best. They got me into my unit so fast.
Thank you both
Want to say how grateful I am to property manager Lauren and her employee Alyssa thank you both so much for everything you do
A big thank you to Jesse! She was very helpful, courteous and professional at all times with assisting me with renting my storage space. 5 star review well deserved!
Michael helped me lease a storage unit and he was great. He had a great attitude and made sure I understood all the policies.
Lauren was there this past Wednesday and was just so helpful with an issue we had been having with a payment. She helped my mom set up a new plan and also saw us struggling to get through the door and came out to make sure we were OK. So attentive and knowledgeable. Very kind and a joy to be around.
Alyssa was so helpful. I'm going through a stressful time and a difficult move and she was super sweet and answered all my questions.
Lauren, the property manager, is simply the best. As a college student she makes my experience so easy, she's incredibly helpful and kind, and I feel good using their space and recommending it to my peers. Love Public Storage on Arrow Highway!
Getting in and out is efficient and it is a nice space. We have been customers for longer than I can remember. But, the elevators are old. My rent goes up regularly, started at $50 for a 5ft x 10 ft space, up to $192 now. Our unit is on the 3rd floor...went today to pick up some containers, and both elevators are out. They said I could use the stairs. Right! I'm 63 with bad knees, and my husband is 66 with bad knees. They claim it will be fixed by tomorrow. We shall see. How do both elevators go out at the same time.
Follow up: The manager got back to me right away regarding the elevator situation and even lowered my monthly rate. They provided excellent follow up customer service and it was much appreciated So, I changed my rating. Thank you.
Lauren is so nice! She’s so helpful at helping me with choosing the right size of the storage and figuring out the accessories that I need with moving!
Was helped out by Lauren. She was super helpful when I was having troubles with the e-rental process
Lauren very good customer services
Alyssa M. is friendly and professional. She assisted me when I was having difficulty on the grounds. I’m grateful for her kind attitude and service.
Love the great service I get from Lauren, she makes me feel very appreciated and not just a number. Give her a raise please!
Great place to store! Property manager Lauren is fun, energetic and friendly and always has a smile on her face. She will go out of her way for all her customers and the place always looks clean. I recommend this facility to everyone!
I would recommend going somewhere else
Lauren is sooo awesome! Super accommodating very friendly and sooo helpful. She made the process super easy!
Thank you everything
Lauren is always patient, friendly, and professional. She very caring and kind she always on top of everything she always has a smile on her face. All the staff do a great job..thank you for everything,,🥰
Lauren saved me 150$ a month just for moving the same size storage ( 10x10)
Up to the third floor. Thank you so much for the professional help and lovely banter! Cant wait to tell a friend!
Lauren the property manager is the best, she's so helpful and kind, and treats everyone with respect. She works hard to keep everything running smoothly. The world needs more people like her!
I’m a 2022 holiday seasonal UPS personal vehicle driver and I’m working out of the public storage in Montclair. Just wanted to say that Lauren rocks!! She’s so friendly, polite and accommodating. I have to load packages in the parking lot few hours before opening and sometimes Lauren let’s us in to use the bathroom before I do my deliveries. The place is very clean and secure. Thanks Lauren and public storage :)
Always receive great customer service at this location. At times I have 3+ units here and whenever possible I always prefer this Public Storage location.
Stephanie and Lauren were very helpful and professional. They deserve a raise, hardworking and helped us set up and make sure our storage was secure. Thank you!
Exceptionally clean, organized space. Christian gave me a walkthrough and setup the account. He’s a true professional.
Lauren and Christian are very helpful and friendly every time I come in. If I could give more stars I would. I definitely recommend this place! Great service and clean!
I just love the guy Christian that works at this public storage he is more helpful than the dang property manager I swear he's very knowledgeable and polite and looks like he can carry about anything you can bring in here if you needed help he's your guy awesome place when Christian's there
My wife and I wanna give 20 kudos to Ms,Lauren and Ms,Stephanie who were over the top helping they deserve a big raise and you should hire more like these two,thx you 2 and PublicStorage family
Thank you to all the staff at this location especially the management team. They are friendly and help with problem solving. I broke a key in my padlock and they were so quick to help me manage the problem. The facility is clean and well lit as well I have been there nearly 3 years and am greatful I chose this location.
This Public Storage location rocks!!! Lauren was a great help, showed my space and offered her best!!! Great customer service!
The person that works in the office is very helpful he gives you all the information you need. personality is great help as much as you need I would really recommend this place everything is really safe and lock up.
The Public Storage That I Have Been Using Since 2017 Has Been Excellent Service. whenever I Experienced Issues Lauren The Agent In The Front Office There Always Jumped Rght In To Offer Her Support. I Love Her Dearly And I Recommend That You Have A Storage There And Experience Any Problems She The One To Go Too.
Lauren is always patient, friendly, and professional every time that I go there to make a payment. She will go above and beyond to assist you without hesitation. I really appreciate her excellent customer service. It shows that she cares and is passionate with what she does. Thank you Lauren for going above and beyond and being you
This Public storage location is top notch! Clean and spacious. Excellent staff especially Lauren whom is an absolute joy to be around. She’s extremely helpful and professional.
Lauren was really helpful and knew exactly what I wanted/ needed . Gave me a great run around of everything . I even bought couch covers she recommended . Thank you :]
Clara was very helpful. Showed me all available storage possibilities. I would recommend public storage
Lauren was very nice and helped me with all my needs
Lauren was tremendously helpful with renting the storage unit and was extremely helpful with all the rental questions i had
This place is so nice and updated compared to other locations. Lauren helped me find the perfect unit for all my needs. She was patient with all my questions and diligently explained all my options.
Move out isn’t prorated, they steal your money if you move out early.
Don’t pay for a full month and move out early, they won’t refund you.
Marki got me checked in with my new unit really quickly. Even made sure my app worked to open the gate before I left. The facility is really nice and clean.
The customer service is efficient, effective and professional. I was in my unit within 5 min's of confirming my identity.
Lauren is the best and shows everyone the best customer service possible. Thanks again P.S
I had a really easy time moving my college stuff here, Jesse was so helpful and professional!!
Great customer from Lauren today. Quick friendly and great storage.
We just rented a 10x20 temperature controlled unit from Clara and the process was smooth and so easy. Thanks, Clara!
The sales lady Lauren was amazing definitely would recommend her help and knowledge definitely helped thanks again
I have been with Public Storage for over 7 years. The place is very clean. The property is neat and no junk laying around.
But the main reason I stay here is the employees, one best of them all is Lauren. She is always helpful and above all a human being that knows how to treat others. She is compassionate to our needs and concerns. She is the best person here. Appreciate her for being an outstanding person and manager. She deserves the 5 stars
The world needs more Lauren's to make a better world. 😀
Nice 👍 clean
Lauren & Christian were really helpful and amazing customer service.
I was helped by Nicole and she was very though and pleasant.
Professional &
Knowledgeable of PS’s services and promotions
Her service alone was worth 5 stars, Exceptional!
Made the process of moving my possessions into a foreign place welcoming and accommodating, thank you Clarissa. My only issue is with the facility’s entrance hours (9:30am-6pm m-f) would prefer
8am-6pm…
facility clean and maintained properly.
Great service from Lauren very helpful
Angel was a great help for us. He made our move in so easy. He also helped us login to the app and showed us the perfect unit for our stuff. Definitely recommend this place !
Super place! Really clean, well organized, I'm very fair. Every aspect of the place is well run. I highly recommend.
Angel helped me a lot he’s a great employee 😊
The manager is amazing 👏 she's an asset to PS franchise.... Great customer service I was more than pleased. Public Storge Montclair gets 👍👍
Angel N. had outstanding customer service. I was quite lost when it came to looking for the right storage unit, but he helped me find the right size for an excellent price. It is very evident that he has not only worked in sales before but also in the customer service industry. Public storage needs to hire more people like him. Thank you public storage for providing quality service 🙏🏼
I have a storage unit, I was upgrading and Dylan helped me, he was very amazing and very patient, very informative, and made it super easy for me to upgrade, great experience, super clean and very safe would recommend to anyone
Clean well maintained awesome staff especially Lauren
Awesome
This place is awesome... Great customer service... clean facility Loren is awesome!
Awesome place to store your stuff. The manager is friendly and efficient. Love it here!
I would like to mention the assistance I get the information and the patience from Lauren she is precise and has very good customer service I sincerely appreciated all the help I received.
Also I really like the cleanest and the security of the building👍🏻👍🏻
Angel Novelo was more than a great help and answered all my questions! Great customer service
This is my first time going into a public storage and a worker by the name of Angel Novelo provided excellent customer service and was very patient with my needs and questions.
Good place
I got my toolbox stolen and they couldn't do nothing about it it wouldn't let me look at the tape
Had a wonderful time working with Lauren. She was an absolute delight and very professional. Highly recommend.
Best service ever👍🏼👍🏼👍🏼
Lauren was incredible to work with. She was extremely helpful and professional, and had all the patience in the world working with me. I absolutely adored her.
Had a great experience! Although Dylan was a trainee, he did a great job. He answered all my questions and had a great energy.
Lauren helped me understand how the leasing process works and was very helpful. Thank you so much for such an amazing experience at your property!
I love the public storage in
Montclair there are lots of boxes and stuff and they have great customer service
Lauren is the very BEST property manager.
Great service, Lauren comes to the store eveyday and she is amazing
Lauren great customer service thank you for the help. Will recommend to come here.
Dylan was incredibly helpful and had a very friendly attitude. I definitely recommend having him set you up with your storage unit because he made the entire process easy!
Dylan, did an amazing job helping us get our storage unit and an overall great experience thanks to him.
Lauren has been a very appreciative person and in every moment that I have dealt with Public Storage since December 20 19th everybody has done teamwork in reference to this facility I can’t appreciate Lauren enough and with all due respect everything that she has handled has been amazingly crazy difficult insensitive at the same point productivity has been amazing and has put me in a position to be very patient and I appreciate having to be a part of my life here with that respect thank you so much Lauren I appreciate you
Great experience, very helpful people here.
Awesome customer service!
Very clean, very well maintained. Lisa was incredibly helpful and amazing to work with. Would absolutely recommend her
Thank you Lauren,Dylan for helping me out!!
Stuff was stolen, didn’t do much to help, and they are always gone out of the office.
Great experience great customer service from laren
Customer service goes above and beyond. they contacted us about and issue we had. We have been there 11 years. We are very satisfied with their help and how they resolved the matter.best customer service I've ever experienced.
Very satisfied with the professionalism and information given us. Gina deserves more then 5 stars. Great work and great personality Gina, have fun at Disney World and thank you for helping me find the perfect storage fit for my mom!!