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Public Storage Self-Storage Units at 4026 Mission Blvd, Montclair, CA
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
-
5'x5'Online only price$ 58/moSmall 5'x5'- ground floor
- inside unit, swing door
$ 58 /mo $ 77Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x5'Online only price$ 60/mo
Small 5'x5'- ground floor
- inside unit, swing door
- near door or elevator
$ 60 /mo $ 80Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 69/mo
Small 5'x5'- ground floor
- outside unit, swing door
- drive up access
$ 69 /mo $ 92Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 73/mo
Medium 10'x10'- ground floor
- inside unit, swing door
$ 73 /mo $ 146Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 74/moSmall 5'x10'- ground floor
- inside unit, swing door
$ 74 /mo $ 98Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
10'x10'Online only price$ 85/mo
Medium 10'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 85 /mo $ 170Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 91/mo
Small 5'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 91 /mo $ 121Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 103/mo
Medium 10'x10'- outside unit, rollup door
- drive up access
- vehicle parking
$ 103 /mo $ 206Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 103/mo
Small 5'x10'- ground floor
- outside unit, swing door
- drive up access
$ 103 /mo $ 137Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 105/mo
Medium 10'x10'- ground floor
- outside unit, swing door
- drive up access
$ 105 /mo $ 210Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 108/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 108 /mo $ 216Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 117/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 117 /mo $ 234Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
8'x10'Online only price$ 134/mo
Medium 8'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 134 /mo $ 179Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x15'Online only price$ 134/mo
Medium 5'x15'- ground floor
- inside unit, swing door
- near door or elevator
$ 134 /mo $ 178Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 168/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 168 /mo $ 240Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x25'Online only price$ 275/moLarge 10'x25'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 275 /mo $ 366Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
12'x28'Online only price$ 300/mo
Parking 12'x28'- outside unit
- uncovered
- drive up access
$ 300 /mo $ 400Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
15'x20'Online only price$ 383/mo
Large 15'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 383 /mo $ 511Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Nearby Self-Storage Locations
Self-Storage Near Montclair
Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Storage Near Montclair, CA 91763
Self storage units near Ontario and Pomona in Montclair is located near the 10 Freeway.
Small Storage Units Near You in Montclair
Whether you're a vendor or a shopper, you can store your wares from the Valley Indoor Swap Meet or the Mission Tiki Drive-In Theatre Swap Meet in a handy 5x5 storage units. Our small storage units are also great for golf club storage, for anyone who wants to enjoy their favorite hobby but doesn’t have room at home.
Embrace seasonal storage with a 5x10 storage unit. About the size of a large walk-in closet, 5x10 storage units can hold small appliances, holiday decor, extra clothing, and are perfect for bicycle storage, so that you can have more breathing room at home.
Medium Storage Units Near You in Montclair
For families who are on the go with more stuff than space, 10x10 storage units can help you clear out several rooms from unneeded couches, dining sets, mattresses, bed frames, and more.
To get the whole house under control, take advantage of a 10x15 storage unit and get four rooms worth of storage space.
Large Storage Units Near You in Montclair
If you need more space (or temporary storage for a move or remodel), our large 10x20 storage units are fit for the biggest hauls. For Montclair business storage, 10x20 storage units are also great for storing extra inventory offsite.
At this location, you can choose from the comfort of indoor storage units, or the convenience of outdoor storage units with drive-up access. When you're finished storing, enjoy a trip to AMOCA, the Glass House Concert Hall, or set off for a long weekend trip to Mt. Baldy.
At Public Storage, we know your busy schedule can get in the way of your storage goals. For a seamless self storage experience, use our eRental program to book a contactless move-in that works for your schedule, and start getting organized today.
We also have plenty of storage units available near you in 91763 on 5587 Holt Blvd Montclair, CA 91763 and 5548 Arrow Hwy Montclair, CA 91763.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 454)
Nicole was extremely helpful and answered all my questions. I was very satisfied with the service and thought she was friendly to talk to. I found exactly what I was looking for.
Friendly, understanding and welcoming. All questions were kindly answered and it was an overall pleasant experience.
I came in to check out the the property and check out what they have to offer because I’m interested in renting and Nicole was very helpful she showed me my options and was nice and respectful and explained everything were I could understand, I will definitely be renting here soon!!!!
Came into find a small storage and Nicole was very helpful with explaining the prices and it was very neat and clean we’ll be renting here soon
Matthew at Montclair on mission as very helpful and attended. Very friendly and courteous. Will definitely recommend Public Storage Casey
It was great. Recommend
I was in the area looking for affordable storage as I'm moving back to California. And the very respectful and courteous Matthew assisted me with the utmost professionalism and gave me clear and concise information. I'm definitely going to use this location regardless where I move.
Thank you again for explaining the payment methods for my location! I'm glad the autopay was updated
Nicole has been such a big help with my units at this location. She is someone who knows their job and does it very well. I appreciate her customer service and just all around amazing personality. This moving process has been terrible but she definitely made it better.
Nicole all time she gime sopor antecion and friendly she is the best 👌
Rented a storage here at the Montclair location on mission Blvd. They were very attentive and helpful very friendly good customer service and I got a good deal first month for $30.
Matt was awesome and very helpful!!
I hate public storage especially this one first of all hours are very limited 9:30 am to 6 pm oh and the weekends they close at five these are the only times you can access your unit. Ridiculous!!! and the price that they charge is also ridiculous. You may get a good price when you first rent out your unit but then they decide to raise the price at their convenience. I went from paying 120$ to now paying 165$ they don’t even give you notice ahead of time that they’re gonna raise your rent. The only thing I like about this Public Storage is where they’re located. Other than that I can’t wait to get my stuff out of this unit and I will never store with Public Storage again. Trojan storage had way better prices And they never raise your price Another thing you would think they would have a better app to opening their gate, but it’s also never working Properly, I don’t know if this is due to their App or their Wi-Fi but it always seems to have issues. Super annoyed with Public Storage it’s Saturday morning and I’m sitting here waiting for them to open
Nicole is the best! She has been helpful through my storage stay and is honest and cares about what she does at her storage facility!
Nichole is the best. Just look for her, she will help you with anything you need, for Nicole customer service is a priority. Thank you Nichole!
Nicole has very good customer service she's also very helpful and kind.
Very happy with my unit, nice and clean property. Office people are very helpful. Great prices.
Love the staff here! So nice and answered all my questions. Kaydi is the best!
Kaydi was AMAZING and very helpful. She made the process very easy & smooth. Great customer service!!!!
Great service!
Super helpful renting units here. Staff was friendly.
Easy to rent and even easier to close out our storage space. We needed temporary storage of a small amount of stuff for our out of state move and it was so easy to get a quote, sign up, and get our stuff in. When we were ready to leave about two weeks ago, I simply used the app to schedule move out and got to it. We loaded up and cleaned out and just because I wanted to double check, I stopped in the office on our way out to connect with a staff member and she confirmed we were all set. The easiest process overall. Great job, Public Storage Montclair!
I was looking for a Storage very last minute came into this location, and Katie was extremely helpful and let me know all my options. The one thing that I love about her customer service is I didn’t feel like she was trying to sell me on anything she was letting me know all the information without really making me feel like I was forced to make a decision right then and there Katie by far has the most approachable personalities and such an amazing person you could really tell that she loves her job and goes out of her way to really help you. I definitely feel good about storing here highly recommend this location. Come see Katie.
Kaydi was very helpful very nice and understanding and really went out of her way to help I will be letting family and friends know
The office staff was very helpful.the place is clean.i feel safe with my stuff there.good location too.thank you public storage
Kaydi was extremely helpful and very kind gave me the options to a lock smith to help me access my unit due to me losing my keys. Gave me options also to find a cheaper way i could access my storage but ended going with the lock smith i knew
Kayde (hope I spelled it right) was super helpful and very professional. Pretty clean property and wide isles. Would be nice to have longer access hours but the security makes it worth it.
Kaydi was super kind and super helpful with everything.. gave me very easy details to be able to just sign up and come and move in.. she was super sweet and happy and filled up with so energy and positive attitude.. you definitely need more people like her !
Nicole was awesome! I had a question about my account and she answered it quickly and professionally. Great customer service!!
Kaydi was an extremely helpful and empathetic employee of Public Storage. I'd appreciate all her help. Thanks a million Kaydi.
Kaydi had such great customer service with me and my grandma. She was so helpful, insightful and answered all of our questions.
Great customer service especially Kaydi, she is great love her she makes me feel comfortable.
Nicole did an awesome job! Thank you
I have been renting with Public Storage for a few years. I recently met Katy, she was delightful. Katy was very patient with me; going above and beyond to help me when I needed to bring my account current. Katy reminded me about future unit payments and increases. She assisted me with a waiver request to keep my unit at the current rent price. Thank you, kindly
Kaydi she was helpful really need to pay my bill and she walked me thought all my options very sweet lady Highly recommend
This location is well maintained. Also the customer service I received from kaydi is the reason why I will remain a happy customer
Came to the public storage because I had a couple questions regarding my space. I did schedule a vacation because I thought I was going to be moving but plans changed and I was so scared that I was going to have to continue with the vacate Katie in the office, let me know that I was not going to have to vacate and that my things were going to be secure, I was nervous thinking I had to move when she gave me all my options. She really gave me a piece of mine. I would highly recommend this storage facility now only are they personal but they are professional they make you feel like family not just like a customer.
The young girl is very nice , I think her name is Katie
Kaydi is understanding. She treats you like a friend 🫶🏻!!
Marina and Lisa were so kind and respectful. They helped me so much !!
This is the second time I’ve rent from this public location and I love it’s clean safe when come in and out. Nicole is amazing.
Kaydi was so helpful and answered all my questions and she was so nice and really made the experience pain less
Very informational and helpful!
Amazing customer service. As soon as we walked in we were greeted with a friendly hello & huge smile. Kaydi was wonderful..so friendly & very professional. Kaydi made the whole rental process so much fun. She is such an asset to Public Storage. I highly recommend this place to anyone who is looking for a place to store your personal belongings with someone as great as Kaydi to guide you through the process...this is the place!! You won't regret it. Ask for Kaydi😊
I always appreciate Katie she does such an amazing job ! I wish I could give +5 stars, she always has a great welcome. We’ve been there for years and have always appreciated the help we’ve received! Thanks Katy !
I just got a new storage here at public storage and it was easy to access going inside when I found my unit I was a bit confused so I walked to the front desk and I met an amazing clerk name Nicole! She gave me all the tips and how to manage smoothly my unit :) thank you Nicole! This storage unit is great!
Excelente servicio
So far no complaints. Kaydi over there seems to be on the ball and manages the place well.
Kaydi was so awesome needed a unit quick and she helped me saw two units and got the one that fit my needs come see this girl for your storage needs remember ask for kaydi
Kaydi She’s very helpful very kind, very outgoing and really goes to the extra mile. I wasn’t sure about storing and she really showed me all the benefits storing at this location come see her
Kaydi was great and professional she helped me with all my storage needs
Thank you and keep up the good work
Katie by far best service I have ever had.. I buy units and she was the best I have ever came across.. 10 star
Kaydi was absolutely awesome
I am a auction buyer this is the best service I've ever had thank you kaydi
Kaidy is nice and the facility works perfect for me. This is one of the best storage place I've been to and it deserve 6 stars!
Katie is such a sweet girl . This girl continues to surprise me every time I go to my unit she is always outdoor cleaning and making sure the property is safe and clean. She is the reason I continue to rent Public Storage. She goes over and above anytime I ask her for something or need help I’ve had to switch out my units twice, and she is always had a solution for every need that I have, she really does. Excellent customer Service. She’s always making sure the property is running good. This girl works almost every day and always has a smile on her face. She is such a positive person.
Kaydi is very helpful and has great customers service she is really goes out of her way to help you I give this place 10
Kaydi was awesome ! She made sure we got the right size storage, very helpful and communicative. Very pleasant to have been assisted by Kaydi. Thanks you once again !
Management kaydi is very respectful and courteous to me. I've had my units for three years. she has helped me with all my customer needs and she provides a save clean and positive environment. I have to commend her on her professionalism and I'd like to say thank you.
Kaydi at Public Storage is awesome. She is always so helpful and welcoming with any problems that occur. She is always willing to meet with you at the unit.
I had my stuff at Public Storage for over 14 years. Unfortunately I was priced out of my unit, raising my rent from $412.00 to close to $500.00 a month. My increases has always been large. The one person who was very helpful & professional is Kaydi.
Kaydi really helped me in my time of need. Was going though a really hard time and she was able to get me in a unit she is always happy and she really is amazing person come see kaydi
Kaydi was very helpful today! She answered all my questions and concerns regarding my storage unit. Regarding any concerns and questions look for Kaydi!
This public storage location was fantastic! The check in and check out process was seamless. Kaydi did a great job of walking me through everything and finding me the perfect storage size for our needs! Would definitely use this Public Storage again!
Kaydi did a fantastic job in the process of having a storage locker rented out. We’ve had occupied a storage locked for 2 months and the checking out process was just as easy as it was when we first signed up for our storage locker. Access to the property is through the app and never had an issue with entering the premises. Storage locker also gives you the option of also adding a pad lock for additional security if need be. Definitely would be back if need be! Thanks Kaydi
Kaydi really helped me with a problem I was having with my unit door she was able to fix the issue she always has a smile on her face she really goes out of her way to make me feel welcomed I come to my storage 3-4 a week and she is always outside cleaning and making the property look and keeping it clean come see kaydi she really is amazing....
Kaydi at Public Storage store #23034 provided exceptional service. She was incredibly helpful, knowledgeable, and friendly. She made the process smooth and stress-free, addressing all our concerns with a smile. Her professionalism and dedication are commendable. Highly recommend her assistance for a seamless storage experience!
Buen servicio de Kaydi. Ella habla español de la recomiendo.
Kady at public storage is the sweetest and very outgoing!!
Whoever runs this place needs to strongly reconsider their hours. Who in their right mind would have longer hours during the week than on weekends? This may be too complex of a question for you to wrap your head around, but when do people generally move? Weekdays or weekends? Weekdays they open the gate at 930 and close at 6. Hmmm what hours do people generally work? 9 to 5 right? Lol this place is garbage-- I'm canceling a month in. Strongly advise you guys to find another location. My new unit opens at 7am and stays open until 7pm, 7 days a week for the same price.
Great customer service by Katie and the staff of this location. When I called and was asked about my storage needs they even suggested other alternatives on sizes and better prices.
Third time I use public storage and never been dissatisfied or disappointed.
Kaydi!!! What can I say very helpful as great customer service we need more people like her in this world
Kaydi was very nice and helpful on my first time renting at public storage super easy high recomend her facility...
Amazing experience overall. I loved the promotions they had and my recent move out experience was a breeze thanks to Kaydi. Highly recommend!
Stephanie was very helpful and patient.
Kaydi really went over and above she helped me get the right unit and really took the time and answer all my questions thank you to her
kaydi is the most helpful woman I have ever eorked with… and ALwAYS with a wonderful smile on her face!
You are a lucky Company to have her good intentions , education, and smiles for your clients to see!!!
Thank
you!!!!
Kaydi was very helpful and gave me all the information I asked for in a very kind manner.
I love the PUBLIC STORAGE in Montclair, especially receiving excellent customer service by KAYDI 😊 and getting a great monthly price deal!!!
The storage units and not climate controlled so just be aware of that when moving stuff in. We did have some problems when we were moving our stuff out but Kaydi at the front desk was so helpful and friendly. She was an able to find us a great and easy solution to our issue! She did a great job!
Katie was wonderful in helping me through the sign-up process and answered all of my questions with kindness and professionalism!
Kaydi is very professional and prompt. She is very helpful and well-informed. Great experience. I will refer people.
Kaydi provided excellent service. The highest marks for her.
Kaydi
Helped me get the perfect size storage unit and made the whole process a great experience thank you Kadi you deserve a bonus for such an amazing attitude and service thank you
Kaydi she was very helpful and answer all my questions amazing advice and attitude
My first experience was a bit rough here but after meeting with Kaydi she is taking good care of me and going out of here way to rectify the issue. She will make you feel at ease.
Kaydi was so very nice. This has been the least stressful part of my move. Her customer service is excellent.
Just moved into this facility and Kaydi has been awesome to work with! Very friendly and helpful every step of the way. Thank you for the great experience so far!
Kaydi was extremely helpful! Kaydi helped me to process a lock cut request due to me losing my keys. Luckily Kaydi went above and beyond and contacted me during the week regarding the request. I informed that I found my keys and she cancelled the request. Thank you!!!
Kaydi and Nicole are fabulous. They are so professional & so helpful. Both went the extra mile. They are both excellent & exceptional. Thank you for them.
Kaydi was very help full answer all my questions she was very nice and and amazing customer service very funny
I've been coming to this facility for2 months now, and my experience with Kaydi has been awesome! She is amazing, friendly, helpful, and funny! She definitely made my stressful day better! Thanks again Kaydi.
I have been a customer at this store for about 2 months. Just want to say that I'm so satisfied by the way that this place is run . The staff is so awesome. The girl Kaydi is out standing. Any issue I have she solved without any problems. Hope she's there until I move out.
love her personality and love her service kaydi is amazing 😍😍😍 !!
Very helpful,professinal Kaydi was just wonderful,kind beatiful soul we need more people like her
Just wanted to say thank you Kaydi, you made everything an easy process stress free with showing me the unit and walking me through the paperwork. Great customer service, Keep up the good work.
Great tour service
Well, explain the process
Quick sign up
I have been utilizing the storage services at Public Storage in Montclair for the past four months. However, when I checked my account last week, I found that I was charged twice for my monthly payment without any prior notification. The experience left me feeling quite frustrated, so I decided to call the office to speak to someone. That's when I had the pleasure of speaking with Kaydi. I must say that her customer service was exceptional. She was very pleasant and went out of her way to investigate why I had been overcharged. She discovered that there was a glitch in the system and immediately notified me. Throughout the week, she kept me informed as she worked to resolve the issue. Initially, I was considering closing my account and going somewhere else, but Kaydi's exceptional customer service and the facility's cleanliness convinced me to stay. Even though my payment did go up $50 without any notification, I was satisfied with how Kaydi handled the situation.
i write this review to this wonderful and helpful worker who helped me with all i needed and im so grateful to her for helping me her name is jesi i believe is how you spell it but this girl does wonders for us older people
I'm really liking kaydi and the beautiful atmosphere that she brings to the place I give her 10 stars
Had a great experience with public storage on 2/14 and definitely with Kaydi!! She was amazing, friendly, helpful, and funny! She definitely made my stressful day better!
Katie had a great bed side manner and phenomenal customer service very appreciative for the experience
Stephanie was very helpful today. She answered all my questions and assisted me with renting out a new unit. She was professional throughout the process. Thank you Stephanie.
Me ayudo Jesse en la oficina
Jesse
Thank you to all the friendly and Helpful staff. Kaydi, a professional and extraordinary employee there. I believe she is a manager. She really kept goes by the book, yet keeps it simple. Thank you again!
Yesterday Jenifer was really helpful and patient with me and my mom. Her costumer services was excellent professional and she explained everything in detail, she was patient while I translated to my mom what she was saying to me. Thank you so much Jenifer.
Kaydi was extremely helpful and very nice. The process was very easy to complete.
These people are very helpful
Jesse showed amazing customer service !
I have been with public storage for about 3 yrs now and im so greatful for alisa she is so sweet, and kind and extremely helpful she is excellent at customer service this location is very lucky to have her. The property is very clean happy to be with public storage.
Jesse. Buen servicio.buena atención y Muy profesional. Gracias Jesse.
ask more questions about there charging
the girls are all so kind Jess an Alisa very helpful
Jesse fue increíble muy eficiente
This particular public storage in Montclair is a joke! They have price gouged us the consumers during covid and don't help , assist or even allow you to talk to a human being! Their hours are not met , usually closed when I have taken off work to run in there to make a payment! Other customers were there waiting as well! They let people rent there, whom steal from others on the property, rent out their spaces to strangers who break into other storages!
Jessie is great! But, upper management and the sites you have to constantly sign into are all fake! There is no one on the otend except a robot who can't answer any questions! The reply is: can you change your question? Over and over! Then we get charged on our phone!! Really? Lies fees are outrageous and they will not work with you while your sick with covid!
Raising prices during covid to make money us so wrong!
Beware! Especially if your storage items are valuable!!
Had a wonderful experience with Alisa. She was very helpful and kind
Price goes up quickly
Wonderful Alyssa
Great service,nice people!! Specially Allisa..
Un lugar muy bueno muy seguro y muy tranquilo un buen servicio
Ali and raymond amazing
Ail ans Raymond are amazing love this location
Thank you to the wonderful girl I believe her name was Alyssa for helping with my storage container she really went out of her way for me much appreciated
Stephanie was very helpful and kind. She went above and beyond the job to help me when I struggled with the app.
Alisa and Stephanie and staff are great employees. They have good attitude and very helpful
No partial refunds, even if you move out early in the month(9th in my case). Price jumped 25% on the third month.
I have read several reviews and posts in reference to this business establishment. I realize the owner doesn't reply to anyone other than the positive reviews! Why? Why can't you reply and provide solutions to the negative reviews!! Why? That's very odd he can't actually reply to all of them! But, it shows that he's not a very good business man , ( woman) who can deal with everything! Make it right ! Unless you're a robot to. Be careful, they're are several people in there who abd have stolen stuff out of other storages! They don't care either.
Very clean. Somewhat difficult getting in/out. I cant walk very well. Have not been able to download app to gain easy access. I keep trying. I dont like that I get recordings when I want to speak to the clerk.
The customer service from Alisa is the best from the fist time I met her she was very helpful providing me all information that was needed. I really recommend this storage facility as they have good security, well maintained.
Alisa is awesome… she help out from the beginning to the end…. What a great employer, We should have this kind of customer service everywhere… thank you alisa.
Alisa was very helpful she made our moving process smooth and stress free . Her attitude was positive and happy through the whole experience!!! I would recommend this storage facility due to her great customer service.
Están muy limpios un poco caros y lo k no m gusta antes cerraban a las 9 pm hoy cierran a las 6 deverian cambiar el horario pero todo lo demás esta bien
Jesse
Great service. I was in a tight spot and ALISSA HELPED ME OUT!! GREAT GREAT SERVICE
Thanks Alisa, your superb customer service is greatly appreciated and doesn't go unnoticed. Keep up the great work.
I been pay this place for 4 year they keep raising the bill I was allway on time but I’m going lot thing they didn’t tell me they was selling my thing I allway on time
Angel amazing customer service
Angel
Angel is an angel. He’s very helpful one of the nicest staff I’ve met today..
I’m giving him 10
The Montclair location at 4026 Mission Blvd. is fantastic "Angel" is very helpful and professional this place really helped us out with our move.
Angel was very helpful today. Amazing customer service!
Special thank you to Angel at the Montclair location! Was very polite, professional, and informative. Was able to help me get the locks on my units setup for removal and replacement.
Angel helped me and did such a great job thank you so much !
Getting a storage was easy, but description of storage was horrible and misleading. Had to get another storage because my stuff would not fit in their doors. Price of new storage was way more than original one.
Hands down the Public Storage in Montclair, CA has the absolute best employee working there. I am not exaggerating. Alisa was extremely helpful to me. I had so many requests. I got my key stuck in my lock, she came right away with spray and a list of remedies to help. when that did not work, she made phone calls to get the lock cut. Most of all she took the time and had the patience to fully explain all the processes for moving in and moving out. She was honest and accurate with the time frames and policy procedures - explained to me the best options and I appreciated very much. Unfortunately the storage unit was too dark and had an opening of 1-2” between the ceiling and the 4 walls and I didn’t really like that so I decided to vacate my unit… but it was clearly explained to me by Alisa that this was for fire safety… and I appreciated knowing the rationale very much. Great place for customer service! Satisfaction guaranteed.
Just made a payment with Jesse, was so nice and so professional.
Great service!
Thank you Alisa, your always such a big help. Always friendly and kind.😍
Thank you Alisa your awesome.. Great customer service
Ali was super helpful today I called inregards to getting a storage unit, she was so informative and helped me with any questions or concerns I had. Will be getting my unit soon thank you Ali
I had a bad experience with this Storage, since every time they feel like it they will increase the Monthly Payment. I also found Rats in my Storage, and my things got wet and they don't take charge. They also Stole some things from me
Jesse is very helpful wonderful person great attitude great spirit
Alisa was amazing from the minute we walked in until the end of our transaction. She provided excellent customer service , was very thorough while she presented the different storages available, answered all our questions and even assisted us on how to navigate the mobile app. She’s super friendly and made my husband and I feel very welcome. Thank you Alisa!!!!
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Thank you, Alisa. You are an exemplary manager. We have been long-term tenants and since day one Alisa has been very helpful always going above and beyond through difficult times and with a smile no less. Very professional, polite, understanding, and more importantly genuinely kind. Alisa puts people's needs first, that's a rare gift you don't find too many people in management that still value humanity. The property is clean and safe. We appreciate the quality of service Alisa has provided.
Thank you, PS for having Alisa she is truly a gem!
They are so nice and help you with any questions you may have.
Had such a great experience. Manager helped not only lower our payments but got our fees removed ! She did so much thank you !!
Roxy & Jesse were very helpful
Great service form Jesse, very helpful.
Jesse y alisa helped me
Alisa was really nice and helped us
Jesse
Jesse feliz con el trato
Jesse megastar ellugar
Alisa and Jessie we’re great. Alisa gave me all the information I needed to get the unit I wanted and then I when I went to see it in person a week later , it was not available anymore. But Alisa was able to get me a bigger unit for the same price . My unit was inside a hallway and it was clean and not creepy at all. When I was done with the unit and had to remove lock. It was super easy , Jessie ( I think that’s her name sorry I forgot it, but she has glasses and was there this weekend round 10a) she was very polite and made the whole process so easy .
Jesse
Jesse y Alisa
Jesse
I would like to give a special commendation to Jesse, she was very professional and took the time to help me with my issue. I had my assistant whom I have since fired for misconduct open the account on my behalf, I was not knowledgeable of all the information and needed help to access my storage. Jesse took the time and patiently helped me to verify the information and assisted me. I wish I could get more customer facing employees like her to work in these jobs. Thanks Jesse, Public Storage is fortunate to have you on board.
Jessie very nice person and helpful need more people like her thank u
Jessie at the front desk was lovely! Extremely helpful. Thank you!
Jesse y Alisa
Every month I paid my rent on time with a confirmation email, then to be charged a late fee 6 or 7 days later. And payment returned. This has been happening for the last 3 months. I called to resolve it and all I was told is that I would get a call back. Never did. Then they raise their prices, not by a little but a large increase. Found a place in Chino much cheaper.
Very difficult to get a return phone call! Tried calling the office a few times (and left msgs) and then various other Public Storage phone numbers regarding a rate increase of $35 a month (with no explanation) and still no return calls from anyone? This was over a month ago so for that reason I'll be moving my stuff to another storage facility that is also waaaaay less expensive than Public Storage.
Alisa is amazing and always helpful!
Great place. Alisha was always helpful
Alisa is great and keeps property clean
The place was nice and clean for the most part. Just wish the corporate would let them have at least one trash can that I can dump unwanted stuffs in. Also the price increasing is a bit much.
Very clean storage facility great costumer services Denise is very helpful and answered all my questions.