Angels name was fitting . I'm A contractor and she was the most helpful
Dawn was an incredible help to me! She was patient, kind, knowledgeable, had a sense of humor and created an outcome tht was very good. THANK YOU DAWN!!!
The attendant was pleasant, knowledgeble, and professional.
I recently had the pleasure of visiting Public Storage and was blown away by the exceptional service provided by Dawn. From the moment I arrived, they greeted me with a warm smile and guided me through the entire storage process with professionalism and expertise. I highly recommend Dawn and the entire team at Public Storage for their outstanding service and commitment to ensuring a positive customer experience.
We had an amazing experience coming here, the associate who assisted us was very friendly and understanding. She lead us through everything, making sure we had the smoothest and easiest move-in.
This specific location is great. Fantastic customer service no matter who is behind the desk, but angel is something else. Always courteous with customers, super friendly and always professional. I love her personality and also her knowledge in the job, always providing you with answers. We need more like this type of employee everywhere. Thank you angel. Job Well Done!!! Keep it up!!!!! Thank you for ALWAYS keeping the units clean!!!!! BRAVO!!!! ⭐️⭐️⭐️⭐️⭐️
I was helped by Angel and she was very friendly and informative. You can tell the workers take good care of the site. Always clean and easy to get parking.
Customer service was fantastic. Dawn was the name of the associate that assisted me in my move-in and was done in an efficient, quick and concise manner. Would give more than 5 stars if I could!
I had a reservation today I went in kind of short fused because this whole move has been stressful employee by the name of Dawn had a lot of patience very good customer service turned my whole morning around wash above and beyond what I was expecting to make everything that much easier thank you so much Dawn
Came in to assess my storage needs and Dawn was incredibly helpful and gave me great advice on long term storage.
I called at 10:04 am on 5/8 about an rv space.Extremely rude and very unprofessional person answered the call. After she there was no available space, I asked her for the price. She told me that she can't give me the price unless there was availability. I asked her why not. She started to yell at me saying I couldn't give the price because price change. I told her she didn't have to yell. She got louder and said something about checking another place. I hung up.
I had two spaces rented here and wanted to upgrade to one large one. Just dealt with Chlyde who was a tremendous help! Highly recommend. Good, safe, clean storage facility with great staff!
Great location, secure, clean and spacious to load and unload. Site manager is mostly available over phone. Great experience with Angel!
We walked in this past weekend...Great customer service. Sunil was very helpful, informative and helped us save some money. Thank you Sunil! From: Robert and Rizza
Angel was very helpful and nice! Move in was quick and easy! Nice facility
Good service by the Sunil at front desk... happy with the experience at public storage....
Angel is amazing! Very helpful and patient, walked me through the entire process!
When I visited I was impressed how clean and up kept it was, The manager Angel was welcoming and very helpful
The time I had the storage it was really clean and well kept, that gives you a extra safety relief that your belongings are on good hands, Angel was really nice with us.
First time getting a storage unit. Claudia walked me through the process and was very patient and helpful. She reviewed the spaces and security measures. Very hard to find good customer service these days but this place was the best. Thank you Claudia!
Angel was super professional, helpful and informative. Would recommend this location to anyone that is looking for a solid storage facility with excellent customer service
Very clean, The girl, Angel, was really nice to me and helped oout a lot, would recommend
However a storage facility that closes at 6:00 p.m. is laughable. Most people work during their operating hours of 8:30 a.m. to 6:00 p.m. They absolutely need to extend the hours that current renters may access their units.
angel was very helpful, and really went the extra mile to make sure our experience was the best. 10/10
Angel was very informative, friendly and did an awesome job at helping us find a storage unit that was a perfect size to store everything we had. Angel was more than good, she was great!
Excellent customer service from Claudia. Convenient location. Gated with keypad access. Monitoring system in placed. Best rate compared to surrounding storage places in the area.
Angel was super helpful and made the experience smooth and fast
Angel has the best customer service, she will always help when you have a problem Thanks Angel !!
From the time I walked in to filling out all said documentation angel was so professional helped me with all of my questions and answer them very professionally. This place is literally down the street from my house which is very convenient. Very well-kept facility and very secure thank you Angel for your professionalism and your knowledge of renting out said unit you’re an amazing person
Angel is awesome. Super friendly and informative. She helped straighten out issues we had with our account. Professional both on phone and in person. Thanks Angel!
I rented a space for about 4 months and got all my stuff stolen, when I went to my unit the lock was replaced without notification. I went to the front desk to ask what happened and I needed to go into my unit and both girls were rude and useless saying they didn’t know anything about it and that I can’t cut the actual lock (which was not mine) or they will call the police. I cut it regardless to find out someone stole all my stuff. I placed a claim through the insurance which took them about 8 months to send the check of the payout claim.
Prices are going up because they upgraded or paved the road ? time to move out!
Angel D Was excellent she helped me very much. She is the best!
Angel is awesome and have a great personality and was very helpful!
I just want to write about my great experience, I was helped by a very friendly employee Nikki. Nikki showed me several units and explained prices and how with my phone and the app I can open the gate without getting out of my car. She was not only friendly but very helpful and answered all my questions. This type of customer service is exactly what makes me feel comfortable and where I would pay my money to store my belongings. Thank you Ms. Nikki and thank you Public Storage for hiring Nikki.
Most of the storages has no tags.. but by the time a get there the storage looks a little different.. you should place tags in every single one..
I was able to get a self storage space real quick without any reservation. It took me like 10 mins from start to finish. I was helped as soon as I Walked in the door. She was very friendly and police.
The hours to access the unit are not convenient for a working person. (Being I work long hrs 7 days a week) Homeless people and thieves can get in way too easy. Just a simple hop over the fence! No security. And they raise the rent often making it hard to afford. Also the rain, dirt and debris from outside gets in the unit because the bottom & side rubber seals are worped an too old.
Nikki was very patient and helpful with my storage needs. 5 Stars!!!😀👍
We are very thankful for finding this place. The customer service is excellent. Nikki is friendly and accommodating and she helped us finding best rate available and affordable and reasonable. We would give her 10 stars. And also, the place exceeds my expectations. Nice and clean and well maintained. Thank you again for the great service! We will definitely recommend this place. 👍👍
Nikki was really helpful. She was happy to show me around, my unit and explain the process. It went really smooth! Great experience!
My storage went into Lean after being a month behind on rent. I caught covid and was out of work with no income for 2 months. Nikki was so helpful with getting things straightened out. She helped me regain access to my unit. She is extremely friendly and willing to go out of her way to assist.
Love this storage place . Angel is so sweet snd helpful. One of the best public storages ever !!!!!!! Thank you so much Angel you Rock
Cathy, the representative, is very pleasant, helpful and knowledgeable!!!
I am very unhappy with place i don't like the hours they need longer hours It is expensive and they keep going up I don't like people I office we were 15 minutes late a d they called us I don't like that
Angel was very nice, the rental process was super smooth! Highly recommend coming here & working with her (:
I rented many years back and thought I’d check out prices . I meet with Cathy she was the same young lady that helped with my last units. Nice to see she’s still there . We chatted a bit she was so nice reminisced s bit , times have changed a bit in the world . Prices are still competitive and Cathy was a huge help very informative . All and all a great experience.
Cathy is the best! She was really friendly, helpful and made me the entire process easy. Highly recommend. Thanks so much!
I just want to give a shout out to Kathy, for her assistance today , and her professionalism, not to mention her kindness! Truly a gem.
Cathy was very nice and friendly she helped alot.
I went to public storage on Dempsey Road. I was helped by Angel..She was professional, friendly, and very helpful. IT was a great overall experience. I would encourage anyone who needs storage to go see Angel. To the big bosses at Public Storage, Angel is an asset to your company..I just want to thank her again for her help. Sincerely Marvin Nesseth.
Easy process and good service!
Locked myself out of my storage. Cathy is absolutely amazing. Got everything taken care of me within 24 hours. Really nice customer service.
Angel made it quick and simple to set up our storage unit.
Angel is excellent to work with. Professional, comprehensive - Very Nice Personality too. Thank You!
This Storage place was the best deal and very clean and accommodating. Rachel was super helpful and extremely nice!
The Relief Manager Rachel was so patient with me and my friend Ash. She answered all of our questions with a pleasant attitude and gave us special attention. I would recommend anyone to come to Public Storage while she is there to rent a unit. My friend and I both discussed amongst each other that Rachel deserves a raise. Thank you Rachel for providing such excellent customer service.
In the end of the day, it’s a storage unit. You drive up, and you put your stuff in. How do you review that? But, the people who work there, Angel and Rachael, they are top-notch! They care about the customer. They attend to the specific needs of each customer with kind, genuine enthusiasm. My wife and I have been a customer of Public Storage on Dempsey Road since 2013. Last month, we went to discuss getting a larger unit. Rachael helped us by answering all of our questions, and guiding us in the right drection for the size of unit we needed. Today, we met with Angel, who helped us set everything up with ease. As we were moving things, we needed some more assistance, and we were able to get customer service that was above board excellent. If you need a storage unit, and want to make sure your belongings are safe, and you get the best service possible, this is the location you want to store your belongings at.
Just completed signing up for a Public Storage unit with Angel. She was friendly and very professional. I decided I needed a larger unit than I had initially anticipated and she was able to locate one for me that was easily accessible. She fully explained each step of the sign up process, along with details of each of the initial fees and as this is the middle of the month, how the monthly rental fee is pro-rated for January to bring me to the full fee starting February. She even walked me over to the gate to confirm I could gain access with the provided code. She made the process smooth and I felt comfortable with the sign up process. Thank you, Angel!
Angel was great. Super helpful and knowledgeable.
Angel, thank you! So efficent, so quick, so knowledable. Thanks for taking time from your lunch to help me.:)
Angel was instrumental in acquiring our storage area!! The facility is clean and secure. The process was quick, painless and efficient!! I feel safe storing my belongings at this Public Storage.
Just minutes after reserving a unit I received a call from Carmella to make an appointment to view the property. Nice prompt, friendly service, wish more places had this level of service.
I've never needed to use a public storage space until now; and let me just say that the level of excellent customer service in acquiring a public storage has left as a satisfied and happy customer. The office attendant, Rachel was friendly, well-spoken, and detailed -orientated, truly a great person that helped me out through the entire process; she showed me my options on the various units and even took the time to discuss the measurements for storing my personal belongs I highly recommend anyone needing a great deal on a storage unit go Public Storage, and anyone seeking high quality customer care talk to Rachel
Shes very helpful and very nice!
I never write google reviews, but I felt that Rachel needed to be recognized for being such a wonderful person. I got dropped off earlier than their opening time one morning that I was traveling through San Jose- and she just happened to drive by on her way to get coffee. I didn’t realize she worked there because she didn’t have a public storage uniform on. She asked if I was okay, and needed help. It caught me off guard, because people don’t do that anymore. From beginning to end, she was efficient and kind. She made sure all my needs were addressed, and went out of her way to answer questions that she didn’t know the answer. (Special thanks to her district manager who assisted us) l. Rachel, you have a heart of gold. Thank you so much for your amazing customer service, and I’m so grateful I was able to get my citizenship documents ;)
VERY GOOD. SERVICE RACHEL SHE'S A VERY. NICE LADY THAT SHE. HEPLS ME. TO CHOSE THE. PERFECT SIDE. FOR MY STAFF'S
Rachel is very friendly and very helpful...
Liz was such a great help. The process of getting a storage went by faster than I thought, thanks to her. She was very helpful and kind.
Thanks Angel for her very nice and sweet service.
Angel was very helpful and answered all questions. Had a very good experience and would recommend this business.
Very professional and polite lady at the office. She gave us me all the info required in a very detailed manner explaining each and every step. Had a wonderful experience here. 5 star service. Will highly recommend this place.
Jennifer is excellent and provided great customer service! Highly recommended!
Angel did great. Got done fast! In and out
Angel, She did a great job on helping us. Describe/explaine everything to us. I gave her a 5 star because she deserve it.
Expedient process from online reservation to your to paperwork and payment. Thanks Angel good job.😀
Both rachel and angel were so great when it comes to customer service.
Angel is wonderful and great.
Had a great experience renting from here, twice. Smooth process; Jennifer was very helpful.
Went to look for a storage, Angel and Rachel we're super helpful and nice. Would recommend to friends
The best storage unit service I have ever received. Angel is courteous, helpful, and very professional. The paperwork process was quick and easy, the facilities are clean, easy to access during business hours, and secure at all times. I would highly recommend the Dempsey Public Storage.
Angel property managed is great customer service an told us all info we needed good office management and place
Angel was super helpful, help me on the price, informed me about the insurance and lock for security, all around great manager .
Kathy was very friendly and helpful in walking me through the whole process of getting my unit. She was patient to show me a couple units before deciding for the right size to fit my needs. Great customer service!
Shes helping me a lot and answer all my question and shes really nice to talk too.her name is Angel
As usual Angel was great and quick. I was reserving a smaller unit to move my things into from my larger unit. She was helpful, and got me set up with the new unit quickly. Thank you!
Angel is the best...dont fire her..
Excellent customer service
Angel was very helpful and quick during the rental procces.
Angel is great with terrific services
Angel was freindly. Very helpful!
Ive rented at two different stores in past year and the service was amazing at both stores
Angel was awesome she had us in and out which was great I definitely recommend this property
Jennifer was awesome good customer service and very professional!
Jennifer was awesome! Clean property and super efficient, 5 stars!
Horrible location, do not leave your valuables here! People live in the units, units not secure and management knows about it. Total scam, go somewhere else. The "manager" Angel only comes in once a week to cut luck's etc. Jessica is all of 19 and doesn't say no to the vagrants who use the restroom there because they live in the units, and she works there eith no security. I'm demanding my items be moved to a more secure location at no cost to me.
The staff here is the best. Thank you Jennifer. So helpful !
Today I met a person Jennifer, and I will most definitely say she is an outstanding individual. Was questioned if there was anything that could be done to improve my experience! There was no need for it and it was pleasant that she randomly asked about my well being?
Clean property, great service from Jennifer!
I just relocated my stuff to this storage, Angel was very helpful and kind, i got a better deal than i previously had at central storage and felt more comfortable with my unit choice here. Its good to know my stuff is safe.
Jennifer is very helpful amazing service whenever i see her!
My experience was very good, all my questions were answered, the move-in process was quick and painless. The lady was very nice.
Caitlin is professional, and friendly . All of your employees should be as fantastic as her She needs a raise and a promotion.
Awesome fast experience with the manager Angel. Needed a storage last minute was in and out prices lower then expected!!! Definitely recommended.
Angel and Jennifer did a good job...very easy to check in.
Angel was very professional in explaining our storage options. She provided a tour of the property and showed us rental unit before we had to commit. She offered other services without being pushy. Would recommend. We visited other PS locations and found managers there not engaged as Angel was, she sold us to her location.
Jennifee has amazing service! Thank you :)
The facility is pretty standard, but the site manager, Angel, did an excellent job getting us set up with a storage space and answering all of questions. Good job.
Jennifer helped me get all set up with a large 10x25 storage unit. I got the second month free! Thank you Jennifer!
Angel did a good job helping us and everything 💯 % . I would highly recommend!
Angel and G are awesome! Made my first storage rental experience seamless. I would highly recommend!
Angelica was very helpful at providing me all the information.
Cathy was really helpful although she was sick.very helpful and fast.
Thanks a million Angel! Quick and reliable.
Cathy has great customer service and great location very pleasant and kind person to talk too.
Jennifer was really nice in helping me with a payment. Super fast and super easy.
The property manager was very helpful and the tour of the space was great Thanks
Angel was super helpful and got me in and out quick. Answered all my questions and walked through everything with me super appreciated!
Super nice showed me the perfect unit for what I needed got me set up everything insurance less than 20min😁
Change the space of my storage unit today. Met the most wonderful lady named: Cathy. The paperwork, transition and the overall experience was so delightful. I wish I can give her more than 5 stars. A++ on Milpitas Dempsey Rd.
Cathy was really nice and was very helpful.
Angel, the property manager who assisted me today took care of absolutely EVERYTHING I needed with EASE! I reserved online, and was down at the office finalizing everything within the hour! We toured the unit I wanted, got me set up with a new lock, covered my insurance options, and she informed me of options available to me based on the things I mentioned. VERY knowledgeable and answered every question I had, no matter HOW many times I asked It! Very happy with the service provided to me today!
Cathy is awesome. She is so helpful and nice. She made us feel valued as customers.
I don't often write reviews, but I had to make an exception in this case. The facility is to standard, but the employees are above par. Both kind and knowledgeable, they helped me with both professionalism and courtesy. I wasn't ready to purchase, but I highly recommend this location.
Cathy was there to help me get into a suitable storage unit that fits my budget and she was very polite in every way.
Awesome attention to detail, very friendly customer service. Very happy with the public storage assistance We received. Jennifer D is a credit to their business!!! Verlaine and John Tomlinson
Amazing service! Came in a little late and Jennifer was very accommodating. After a welcoming greeting, she went ahead and showed the unit which looked perfect. By the way, they have awesome deals going on for merchandise, so get your reservation soon!
Jennifer D was very pleasant and very helpful. A real problem solver
Easy and smooth process. Jennifer is nice and gave me a warning welcome in my first visit.
Judy is very nice. I like the service I received from her.
jennifer is AWESOME! i had the pleasure of meeting and being assisted by three great individuals who know what the meaning of customer service really is. thank you all very much again!
I wanna say thank you to jennifer who help me set up my storage and helping from start to finish..thanks keep up the good work..
Cathy has always been so sweet and helpful .you are the best cath
So i had an issue with a new employee mame Jennifer. I made a complaint with the property's manager who instructed me to call the district manager. This ws on 9/29/2017. Have not hetd back as of 10/2/2017. However when i spoke to one of your nicest and friendliest employee and explained what had transpired between Jennifer and i Cathy was so apologetic as well as Judy. Cathy has always shown the upmost professionalism and wish that Jennifer had the same great customer service skills. Thank you Cathy and Judy for hearing me out. By the way my wife was a witness to it all. I hope Jennifer gets the same great training that Cathy and Judy have received. Very disappointed in my contact with Jennifer who questioned me about not having a garage.
Cathy was really helpful and nice. Taking care of everything for me.
The staff running the place seem to have no regard for customer service. Office is closed during business hours frequently. And if you have an appointment, dont be early...or late either seems to be a huge inconvenience
I got the right storage that i need with the help of Judy. Great customer service.
What a great experience working with both Judy and Jennifer. They are very professional, friendly, knowledgeable and courteous. Highly recommend!
Jennifer was awesome...very helpful and easy set up of space.
excellent service by Judy
Great service, Cathy is very nice and friendly.
Cathy was really nice and pleasant!
Cathy was very helpful . Thanks
A good storage. Cathy helps us go through the whole process quickly. She is so nice and kind!
Cathy is a nice person to do the business. She is very helpful and supportive when we file the documents. The storage is perfect for either personal or business usage. The service perfect. I'll highly recommend my friends to stop by and get service.
Kathy was very nice and helpful setting up an account and getting everything going. Highly recommended.
Place is super clean, secure and conveniently located! Cathy was super friendly and helpful to work with. Super pleased we chose Public Storage.
This place is awesome! Kathy was swamped and she calmly helped everyone out professionally. Everything went smoothly.
Cathy actually helped me with a problem happening at a different public storage property. I was looking for a new parking space and her location had been suggested. While her location didn't have the space, she helped me in getting answers that I was not getting elsewhere- this is going above and beyond. I'd give Cathy 10 stars.
Cathy was very helpful and nice. Loved the service. Would highly recommend this place.
I just got a storage room here and everything went smoothly - storage space was clean. Cathy was very friendly and professional.
First experience at public Storage. Went really smooth. Kathy was really helpful and made the entire process so easy.
Just got in.. cathy has been very helpful navigating through the process.
Quiet and safe. Enough space for car to move around
Cathy made the registration process quick, easy, and efficient. She was friendly and professional. Knew her business well.
Kathy was very helpful and friendly. She made the process of renting a storage space easy.
Its fast and easy !!! Judy is the best :)
Cathy was really helpful, thorough and quick. Got me in and out really fast. Definitely recommend this place.
I would recommend this place because of Judy she is awesome.
Judy and team are awesome thanks for all the help ladies
I received great customer service from Judy.
Jennifer did a great job today. Very helpful with making my reservation. I strongly recommend coming to this public storage.
Judy waa vwey helpful good company
Judy was hella sweet and hooked me up with an awesome unit~~ ayyye~~~
Judy is great help me with easy check-in, and a months later, the checkout processes. Safe place, great location , best pricing
I never came here but have 5 stars anyway
I didn't end up renting here because of plans changing (location) but the girl at the desk was very helpful when I called and asked for prices and procedures. Was also referred to another location of public storage. Ended up renting there
Cathy was a sweetheart and absolute pleasure from the first phone call, all the way through the entire leasing process. I previously felt other facilities seemed to nearly talk you out of leasing in the introductions. For some reason, she just made me feel welcome and that my business was greatly appreciated. The property is secure, neat and tidy, the unit was well maintained and very clean, no damage or leaks, the rules are strict and enforced to further improve on their security system and so my belongings are safe If you appreciate ardent professionalism, agile documentation handling smiles, kindness and respectful service, Cathy is the real deal and I strongly recommend this facility or any of the other public storage locations touched by this Assistant Managing customer service angel as the ideal place to store your things.
Judy is wonderful! Very clean location.
Very helpful staff good promotion
Professional and great to work with. Thanks!
It was our first time ever renting a storage unit. We welcomed with a friendly greeting from Judy on our first visit. Judy was very informative. On our second visit we met with Cathy who was also very friendly. This was an overall excellent experience. Thank you Judy and Cathy .
Judy is great. She's very helpful and knowledgeable. The location is awesome. And the property is kept up well. I would recommend family here
Judy is awesome! Very helpful. Great location, clean property. Was able to get the unit I needed. Quick and easy process. Thank you Judy!
Cathy was very helpful, friendly and efficient.
Cathy is really helpful and friendly. Would definitely recommend this place.
Excellent customer service! Had no troubles what so ever. Would definitely return if necessary. Judy was very helpful.
Manager Judy was very helpful. I did not rent yet but will be back
I love the customer service shalini has and shes so nice
We're getting ready for a big move and wanted a storage unit as a staging area to help us during our process. I reserved a unit on the company's website at a listed price, and then went in ready to wrap up the process. The employee was perfectly polite. But first I had to buy a special padlock that they provide for over $20. This wasn't communicated upfront online. This is shady, but within the realm of acceptable shadiness, I suppose. Then I got asked a bunch of detailed questions about what I would be moving into the unit. I have nothing to hide so I answered them as best I could (um, boxes of books, mostly?), but the questioning felt invasive. However, the last straw is I get this speech about how I have to buy insurance to cover my possessions. Very very important, so just sign right here. This was also not communicated upfront online. I say, wait, I have homeowner's insurance, so I'm good, thanks but no thanks. Then she's like, sign here and here anyway. I read the contract (I know, I'm probably the only person out there who actually does this) and I wasn't comfortable with the language, especially once I noticed that this is a contract with AIG. That's AIG. You know, the behemoth international insurance firm that helped drive our company to the brink of disaster. So I'm like, let me just go ahead and cross out the lines on the document that could be interpreted as me wanting to be a customer of AIG. Then I'll sign. And the poor beleagured employee grabs the document back and is like "No, no, you can't change anything." So I shared with her my opinions about contracts of adhesion and walked out. This is the problem: I have the education and the finances to walk away when I'm feeling exploited. The stakes for me in this situation was negligible. But I've worked for a lot of extremely poor people who rely on storage units to help them keep their lives organized while they are marginally housed in this astonishingly expensive housing market: sometimes they need to keep precious personal possessions like photos and financial and medical records tucked away some place safe. I think Public Storage knows this and, like so many sectors of our economy, is bleeding people who can't afford to be bled. I don't blame the employee because everything about her demeanor screamed to me that she knows all about how sucky her employer is and feels powerless. But I am writing a negative review because I think such a large corporation should be held to higher standards. Stop exploiting your customers, Public Storage. Don't suck.
Wonderful service Judy, I would like to say thank you for your excellent services the way you talk, entertaining the customer
This place had always been able to help me out when I really needed someone to store my stuff. Judy is an exceptional manager and I would not do business with anyone else besides her.
It's my second time to use public storage in Dempsey Rd in milpitas. Judy gives me an excellent costumer service, accommodate me very well and answer all my questions with all my expectations. ...
Judy provides good service
Judy is always very professional and has great customer service. I appreciate her knowledge and helpfulness .
Great customer service. Wonderful and nice communication with Judy.
Very helpful! Great prices on units. Good customer service Judy! Thanks😊
Judy is very nice. Always helpful. Thank you for your wonderful service.
Place is always clean Good customer service
The facility is very clean and neat. We had a great pleasure experience at Storage in Dempsey. Cathy was awesome in customer service. She had helped us to have a great discount. Thanks Cathy!
Very clean fantastic staff. Best of all the have shown me time and time again they have my back. Judy rocks and along with Kathy I couldn't feel in better hands.
Great location And helpful staff
Judy is very hard worker very professional. Always helps when I need it.
Came in to make a payment, Judy was very nice & professional, great sense of humor. Very nice manager.
I spoke with Kim she was very knowledgeable and gave me good information on packing. The property is very clean. Seems to be very safe as well. Great customer service.
judy is a great manager very helpful
I was having a terrible day when I came into the Dempsey location. When I was approached by Cathy. What a joy she is. I finally had a reason to smile. Her customer service is impeccable. Im happy that I use that loacation.
Great customer service. Judy was very kind and helpful.
Great staff! Very clean and easy sign up. Thanks Judy
Units here are very clean. Property is clean although there are limited hours
Clean property and secure, great service. Staff is friendly..
Needed to get a storage unit and didn't know exactly what size to get but luckily Richie was working and was able to help me out on the correct size. He has made my experience very easy and fast. I would definitely recommend coming here!
Richie did a.great job helping ! Made storing easy!
Richie is very helpful answers all my questions and it's good to see a :-) when you come in I hope he doesn't move from here thank you
We have a unit here and have the insurance that this place REQUIRES we have and it has take over 2 months for the insurance company to pay us for a leaky roof that has ruined 2 pieces of our furniture and today my husband goes to the unit and there is a NEW leak in the roof....thank God it's on the same chair....but when he reported it to the manager she said her maintenance man claimed there was no leak to begin with.....we have rust on the floor and wet furniture...now we have pictures that show water coming in from the roof!!! Come on people!!!!
Customer service is perfect on this location and the person who helped me was Judy.
I love this place. Judy is really nice and extremely helpful. It is safe, secure and clean.
Very clean facility. Very good staff
Nice clean place. The gate hours are limited, but a safe place.
Judy was very helpful. Great service!
i want to thank marie at public storage for all her help and great customer service
Great facility it's tucked away so it seems to be less busy. only downside is the hours. will use again in the future
Thanks to Judy for making the move easy.
Richard helped us out today and provided his advice on which size unit to get just from answering a few simple questions. He was very knowledgeable customer-service oriented and has a very friendly personality.
They have been good to me. Always call and let me know what's going on. Judy is really good.
Just got my storage today. Judy was very helpful. She answered all our questions and she was straight to the point. She made things easy for us of getting our storage. I highly recommend this place because of her great service.
I really like this place...easy to go to, with drive up access. Both Cathy and Judy were very helpful and friendly. Best of all i got the best deal on memorial day. Awesome!
Very good fast service at time of need. Thanks again
They are so nice special the district manager Scott , he is the best district manager in the bay area.☆☆☆☆☆
This location is very nice and safe to rent , i definity recommend the manager is alway nice !!
Ms. Judy is very helpful and the facility is well kept. Easy access. We highly recomend this location.
Thorough and knowledgeable
Very good costumer service specially Judy. :-)
Kim and Judy there very helpful and great service.
Great storage location, I want storage for only one month found this near to my home. Good explanation about storage spaces available by Judy and Kim. Thanks,
This facility is a great storage location. Judy is so helpful and keeps everything running smoothly. I highly recommend using this public storage location. I have had so many greta experiences.
The manager is very friendly and professional. He called right after I booked the storage and made sure my moving date. On the day I came earlier than the appointed time but there's no problem at all. The only thing I don't like about this place is the early main gate closed time.
Judy is such a sweet person, professional, very kind and helpful. Keep on hiring more like her!!!!!
Judy have a great hospitality when dealing with tenants that has problem with understanding the rental agreement. She is friendly person and have great attitude. Property is always clean and her office is nice and organize. I would recommend this location to any of my friends and family to store their stuff.