Public Storage Self-Storage Units at 11802 W Washington Blvd, Los Angeles, CA

Thank you Ulices for helping me reduce my rent for the next 3 months.

Gracias Alexandra por ser tan hamable. Muy profesional y agradable. Nos ayudo a mi esposa y yo rentar el espacio adecuado. La recomiendo al cien.

Update, always a delight to get greeted by Ms. Alexandra and she continues to help and answer all my questions. Thank you once again.

Elevator is always locked. Absolutely horrible customer service. Nobody available when you need help. Unloaded everything to have to reload it to the car.

Very clean and professionally managed. A pleasant experience with Eric.

Dulce was able to lower my rent! I appreciate the help and I have been a public storage customer for years

Very clean

Thank you Alexandra, you are the best.

Thank you Alexandra for all your help. She is truly one of the kindest person I've met. Didn't hesitate one bit to show me how to get to my storage and how to use the app.

Update for miss Alexandra she is always super friendly with a smile on her face, and continues to provide excellent customer service.

About four days ago I rented space here! I never thought this would be an absolute nightmare. From the first day the elevator stuck, I thought it was normal and it would soon be resolved. but last night I arrived with all my things, a large electric bed that requires four people to move, among other very heavy things from my spa salon. but the elevator is stuck on another floor. I had to leave all my things on the stairs of the building and go to my apartment last night. without having access or assistance at all from Public Storage to open a door. Today, April 16, I am waiting for someone from the office to arrive to help me open a door and put everything in the room. They are supposed to arrive at 9:30 am, it is 11:00am, no one has arrived. I had to cancel my entire work day… and now I don't even have a worker with me to get everything in. because yesterday they left and obviously I had to pay to move everything here. I have called Public Storage three times and their response is! - you have to wait until the administrator of that office arrives. I can't even move from here because of the risk of them stealing everything on the stairs of the building and also all the rest of the cabinets by on my car. It has been the worst experience. If you can definitely look at the condition of the property where you are going to put your things 🙏🏼go to a different place it is better to pay $30 or $50 dollars more for a unit where the elevator is not damaged. and you will not be involved in this horrible experience.

Thank you so much Alexandra for all your help. Amazing customer service.

Gracias Alexandra por toda tu ayuda, siempre tan amable y respetable

Had a great experience here with Alexandra she was very knowledgeable and helpful she made it super easy and comfortable to pick the rite storage locker for wat I needed to store and helped me choose the better option for my budget if I could give Alexandra more then 5 stars I definitely would she is definitely a really good and helpful employee of public storage thanks Alexandra!!

I recommend the service is excellent thanks you very much Alexandra your very professional with your work 😉😊👍

Public Storage is running an absolute scam by renting a 10x10 unit that is only 4 ft high and the only way to get a unit with a regular person height is to complete a transfer at the office for a higher rate. The 29$ admin fee is also non-refundable 😁😁😁😡

I had a wonderful experience at Public Storage! Alexandra, who assisted us, was incredibly helpful throughout the reservation process, making everything smooth and easy for us. I was truly delighted with her assistance and impressed by the level of service provided. I would highly recommend Public Storage, especially thanks to Alexandra's exceptional customer service. Thanks again, Alexandra!

Andrea was like an Angel on site very warm respectful knowledgeable in her field truest Alice savor she’s the best and very approachable

Alexandra the manager is so helpful and knowledgeable!

We arrived at 6pm just prior to office hour closing. Alexandra was amazing! So helpful and professional. She guided us through and did not rush us. Superb customer care!

Daisy provided great customer service.

Hola. Me atendió Daisy, me gusto mucho su amabilidad, su atención a todo lo que necesitaba, me lo explico cosa por cosa, le agradezco su atención. Gracias 😊

Thank you for providing great customer service to my parents Daisy and Mark, it's rare to find such humble people these days. Recommend this facility 100%

Thank you Daisy fir your amazing customer service you have provided me with in my stay here. Your simply delightful. Wish you the best!

Thank Daisy for helping I know you were in and out because you were going back to the other property. Great customer service e Daisy deserves a raise!

Great customer service! Thank you Daisy

Daisy was just awesome

Extremely happy with this location. Ms. Daisy is so helpful and gives great customer service. Will definitely recommend

Thank you for the good customer service

Thank you daisy for the great customer service you provided me today. The k you fir helping with my payment.

Thank you Daisy so much fir your great customer service.

Daisy Hernandez - thank you for being so helpful, patient, efficient and knowledgeable. You turned a bad day around for me and we need more people like you. I wish you the best!

extraordinary customer service from management here at this location. Daisy pays full attention to your needs and makes sure all your storage needs are fulfilled. she couldn’t have made my experience a better one. definitely recommend this location.

Daisy was amazing

Daisy has been very professional and polite and excellent quality everyone should have.

The manager is a nice person always helpful and is an awesome person to be working with. Has the property nice and clean.

Thank you for the great customer service! Very clean restroom thank you Daisy

Good custumer service. Daisy

Gracias Daisy por tu gran servicio. Buena experiencia

Daisy helped me out a lot I loved the space and it was a great price she really worked with me I salute her all the way THANK YOU DAISY !!!!!

Daisy has been absolutely amazing!! So helpful and she explained everything to me perfectly. This is my first time renting a unit and she made it an amazing experience ❤️

Dasy una persona muy amable y muy buen servicio al cliente, te ayuda mucho, el local está limpio, acceso a los storage con elevador, muy buen lugar.

Daisy is good service and she has been very helpful

Daisy es muy amable

Daisy was very helpful!

I have had a great experience here. Daisy was extremely helpful and walked me through the process. I felt very comfortable when I walked in. She was polite, courteous and patient.