Public Storage Self-Storage Units at 11802 W Washington Blvd, Los Angeles, CA

Daisy held it down today she was extremely busy and still managed to provide me excellent customer service. Definitely recommend this property.

Daisy was amazing

extraordinary customer service from management here at this location. Daisy pays full attention to your needs and makes sure all your storage needs are fulfilled. she couldn’t have made my experience a better one. definitely recommend this location.

Had a great rental experience here at the Washington location. Flexible hrs and management is great! Property is very clean and always smells good 👍 definitely experience.

Daisy has been very professional and polite and excellent quality everyone should have.

The manager is a nice person always helpful and is an awesome person to be working with. Has the property nice and clean.

Thank you for the great customer service! Very clean restroom thank you Daisy

Good custumer service. Daisy

Gracias Daisy por tu gran servicio. Buena experiencia

Daisy helped me out a lot I loved the space and it was a great price she really worked with me I salute her all the way THANK YOU DAISY !!!!!

Dasy una persona muy amable y muy buen servicio al cliente, te ayuda mucho, el local está limpio, acceso a los storage con elevador, muy buen lugar.

Daisy has been absolutely amazing!! So helpful and she explained everything to me perfectly. This is my first time renting a unit and she made it an amazing experience ❤️

Daisy is good service and she has been very helpful

Daisy es muy amable

Daisy was very helpful!

I have had a great experience here. Daisy was extremely helpful and walked me through the process. I felt very comfortable when I walked in. She was polite, courteous and patient.

Victoria was amazing, very helpful , friendly and professional. Highly recommended!!

Thank you! Excellent facility and customer care. Never once had a problem. Older type of storage facility; very clean, well lit and safe. Appreciate you Daisy!!

Muy bueno muy amable. La señorita Daisy

Thank you for the great customer service Daisy and Mark

The elevator here at this location has its ups and downs but Daisy goes above and beyond to make sure her customers are helped and well taken care of. I can’t imagine not having Daisy here I would have gone crazy without her.

Very nice place. Daisy was very helpful.

Daisy is amazing! Her customer service and hospitality is next level. She is professional, friendly and very helpful!

Daisy was amazing she helped me out a lot . 👍

Amazing costumer service by Daisy , she’s the best!!, super friendly, knowledgeable and willing to help .

Daisy helped us get our unit and showed us how to use the app. Very good service

Gracias por el gran servicio Daisy.

Hi this storage place is so convenient for me is close people are friendly especially Daisy she answer my question I will recommend it if you want to rent a storage call this please and ask for Daisy

Thank you so much for your customer service Daisy!

Daisy with Public Storage made our experience enjoyable and stress free during our move. Thanks again!

Fast and easy storage thanks to daisy!

Daisy was great help

Daisy very helpful, professional and nice. Facility is kept clean and restrooms smell good. I very satisfied by this storage

Me encantó como nos atendieron muy amable Daisy nos explico paso por paso y muy amplio el lugar

Servicio bueno Deysi

Daisy was amazing with her customer service and expediting the process

daisy was great

Clean and well kept. Daisy was super helpful. Great customer service!

Great experience and the manager daisy is remarkably nice.

Daisy attended us with a smile and she was polite with everything I recommend coming here for auctions or storages

I’m very satisfied with this Public Storage location. It is very clean and up kept, And is also easy to access, Daisy (the property manager) is very helpful and kind as well. Highly recommended.

Daisy was very helpful setting up my account. I give her top mark's.

Good job Daisy

Came to Make a payment ando my favorite manager wasnt here. Daisy is always on top off My payments.

Always good customer service thank you Daisy

Daisy es una manejadora excelente

Great customer service, goes all the way to inform management on issues in real time to get billing and storage issues resolved.

Daisy here at 11802 west washington la ca is very personable and professional always helpful and outgoing, taking the extra effort to cause one to be glad that they chose public storage. Thank you

Daisy was amazing Great customer service and very knowledgeable about the business Thank you!

Daisy was phenomenal!!!

Good service, thanks daisy

Daisy was AWESOME! They patiently answered all My questions...

We made a reservation for storage unit. The Manager, Daisy, was excellent! She answered all questions and explained and showed us all we needed to know. The facility was adequate for our needs at this time. Good experience.

Daisy was a super.. great 👍

Daisy was super helpful with the moving out process !! Thank you!!

Daisy

Thank you Daisy at Public Storage for helping with my storage unit. Great facility. I recommend.

Daisy is super helpful and nice! I got my unit set up in minutes:)

Daisy was great! Store office opens at 9:30am and she was here at 8:30am. She updated a gate code for us so we could get in and do our work. Daisy is very friendly and let us use the rest as well

Muy buena atencion y communication RECOMENDABLE! El nombre de la persona que me atendio. Deisy

Daisy is very cooperative. Very nice with customer services. A great help

Deysy help me very good and nice customer service .

Good place

Daisy was nice and a good location to store

My experience with public storage was awesome. Had a delivery drop off and Daisy was super nice and super helpful. She helped us find the right storage unit and she locked it up when we were finished.

Thank you for providing great customer service to my parents Daisy and Mark, it's rare to find such humble people these days. Recommend this facility 100%

I’m super satisfied with this storage. It is so convenient and I can’t believe I’m writing them a review because usually I don’t do this. But the management Daisy is on top of everything there. Super clean and professional. I would absolutely refer this to my wife and her parents even, if I had one. Cheers

Hola. Me atendió Daisy, me gusto mucho su amabilidad, su atención a todo lo que necesitaba, me lo explico cosa por cosa, le agradezco su atención. Gracias

Daisy is amazing, she goes above and beyond to help you. She has been so kind, patient and helpful. I'm vacating my unit and I will miss her.

Extremely happy with this location. Ms. Daisy is so helpful and gives great customer service. Will definitely recommend

I did not expect a move-in process to be that easy. Thanks to Daisy, I did not have issue in any stage. Recommend this place 100%.

Thank you Daisy for the amazing customer service.

Thank for making our experience at public storage a great one. The best manager this place has had in a long time. 20 stars if it was an option!

Gracias Daisy por todo

It is person es muy buen trabajador a School de nada Okay

Su servicio es profesional muy amable de la señorita Daisy trabajadora del public storage estoy satisfecha como clienta.

I was very satisfied with the hospitality of management when I signed up and she took time showing me around and explained everything very politely. I recommend this business.

Thanks You Daisy ando Nicolás for the great customer service.

Daisy gets five stars, she was very helpful and polite.

Muchas gracias por el apoyo para accesso Daisy

Daisy was awesome help for move-in and move-out!

Daisy made my storage experience a pleasant one, with her suggestions on available units, and incredible service. She definitely understands that "Customer Satisfaction" is PARAMOUNT in her line of work. Thanks again Daisy.

Great Services！！！

Daisy

Thank you daisy for all the help

Thank you Daisy

This was my first time getting a storage space. I didn't know what to expect luckily, Daisy, the employee there, was super professional and helpful and had all the answers to any questions I had. She definitely made the experience easy and I would definitely recommend anybody looking for storage to come here.

Great customer service, friendly staff. Daisy was very helpful and professional and helped us get situated.

Stop by Public Storage today Patrice was a great help Thanks for the great customer service

Thank you Daisy for being a great example of customer service should be.

Daisy has been a very big help for my first time storage. Thank you very much for your patience.

Eric was super helpful and nice. He just gets it. Gets you in and out.

Eric, was super helpful and friendly. Explained everything in detail and showed us how to work the public storage app and made sure we were able to work it.

Thank you Daisy for the customer service

Good costumer servica( daysi)

Amazing customer service they helped me move out very easily i would totally recommend this place. Daisy was very helpful

I want to take the time to say that Daisy is just great! Everytime I’ve came in she’s just been a phenomenal person. Great customer service!

Daisy & Harry are AMAZING! They made me feel at home, any problem I had they helped me to the best of their ability. I would DEFINITELY recommend both of them to anyone & everyone!! Keep up the great work guys, you got yourself a happy customer😁😁

Daisy & Harry was very welcoming and great customers service

The storage units are lined with Asbestos. They fixed it for the employees, but they don't care if you get cancer because management was told it was harder for customers to sue for cancer.

Good place too keep my stuff place. Thanks for the help earlier Maritza, Daisy. Darrell.

Thank you Daisy for the great customer service today. You answered all my question amazingly.

Thank you for the customer service Daisy. late but its here!

5 stars for Darrell helping me! He was very very helpful I’m so glad he was there to assist me great customer service!

Thanks Maria. Nice and clean property & Maria help me with all my questions !

5 stars to Harry for helping with my rate! Great customer service! However, this location is small w/ weird sized spaces & and weird elevator.

Harry was very helpful

Was there today and was helped by Harry, very helpful sure made everything easier.

Rebbeca was so personable, helpful and sweet.

Daisy was incredibly helpful and fun to work with!!!!!!! Thank you Daisy!!!

Thanks Harry for helping me today!! Awesome customer service!!!

Harry was a lot of help!

Came in to make my payment and I was thirdly with the service that Maritza gave me. I do appreciate her Service and consideration

Rebbeca was very nice and so very helpful. Explained everything to me that I did need to know. Very much appreciated. And the space was the right fit for me.

Thanks to Eric for being so helpful, made my day!!

Only came in to make a payment but the customer service I received today was amazing! Thank you Daisy. Will definitely continue to make future payments at this location.

Amazing Service!!! Rebecca, was extremely friendly and informative. She answered all my questions and gave me all the information I needed.

Incredibly shady business practices! They raise your monthly rent $39 a month every six months and don’t tell you. Complete disregard for customer service. Absolute joke of a business. AVOID

Muy buena

Rebbeca was very helpful and went out of her way to make sure to help us out. She was very patient and knowledgeable!

Rebecca was extremely helpful and patient with the setup at The Washington location. Walked me through the process and explained what I needed to know.

Kept a unit here for just over a year. Amazing! Property manager was super communicative while I was across country. Shout out thank you so so so much Anthony!!!

Layout is a little tough for bigger items however staff is very helpful. We had a little crisis with a piece of furniture and Robbie was very kind to give us an extra hand. Thanks again Robbie!

Raina and her associates made move in so streamline and easy they were so helpful. Raina makes it's simple and even helps give suggestions and tools how to keep everything organized. They keep it so clean and absolutely beautiful! Thank you All at 1901 Sepulveda! Mei

Cole

Cole provided outstanding service and helped me get the exact unit I needed to purchase before I shipped out for basic. He is very helpful and a kind person who will get you exactly what you needed

Cole was a great helper thank you

This location is wonderful, Cole was a great help!!

Rebbeca is amazing! She helped me today at the Culver City location and is the only reason why I signed up for a unit. Personable, helpful, answered all my questions, and went above and beyond to get me what I needed. I appreciate her help so much and I’m happy to be at the location. This space is also super clean, gated for safety, and has a great elevator for easy access in and out.

Great experience getting my first storage unit. Lay was super helpful and very nice. Definitely recommend this location

Shout out to the manager Lay! she is awesome! we had such an easy and pleasant experience here. this is the best public storage location! highly recommend:)

Lay you were great!

Good experience. Manager was very helpful

y was great.

Thank you Lay and Genesis

I wanted to be sure I had the right size unit and Lay was very helpful and courteous. It fit what I needed and sign up process was easy and explained well.

Thanks Lay for the easy move in

Lay was very helpful!

Thank you Lay for the quick move in!

Lay the property manager is on point. Showed me how to use the new app!

Lay was courteous and friendly. Helped me close out the unit in under 5 minutes!

(NOT SECURE READ UPDATED COMMENTS BELOW!) Great experience at this location so far! The staff there is very professional, personable and understanding. Thank you Shane for helping me with my issue today! UPDATE: ALL MY STUFF WAS STOLEN FROM THIS LOCATION. OVER $15k WORTH OF ITEMS! THIS PLACE IS NOT SECURE!!!

Genesis was amazing! I am satisfied with the service I receive at this property (:

Clean place kinda mazy layout but its a storage! Great customer service from Ginelle. Went out of her way to call me back twice to help me out with my situation with my payment. I greatly appreciate you Ginelle!

Gennell gave me great service, every time I come into the store she’s always make sure I get the help I need. I appreciate it !

As a first time user of public storage, I had many questions. After talking with Gennell, I was a lot more confident in leaving my things with them. Thank you for the wonderful assistance!

The young Lady Gennell was extremely helpful and informative. I was very indecisive on which size unit to go with and she was so patient and knew exactly what was best. She was so helpful and made everything so smooth. She did a wonderful job with setting me up in my space and making me feel welcomed, I highly recommend!

Gennell manager of public storage what a delightful, energetic, very bright and polite young woman. Was very helpful in showing me the units and explaining the different prices and helpful. Place was very neat and clean. Was a pleasure speaking with her. Need more customer service like her. Keep up the good work.

I visited this location and had a lot of questions due to my curiosity, thanks to Gennell I felt welcomed and her patience was warm and welcoming. Definitely recommend this location !

The facility is very clean and easy to access, and the check-in process when I signed up was very easy. Gennell, the manager, was efficient and affable, answered all my questions and walked me through the different room options, making the whole experience efficient and easy (and contactless!). I definitely recommend this place for your storage needs.

Gennell at this public storage was awesome!! Very helpful, and polite. The rental process was quick and very smooth. Highly recommend this location.

Gennell was so helpful and answered all urstikns I needed about renting a unit. Best customer service ever

I was at one of your Culver City stores last week and this lovely young lady was so helpful and knowledgeable. The Storage rooms were so clean and nice . Thank you again Miss Gennell

Dorian was amazing!!!!!!!

Great location. Really easy access & the young lady in the office was very helpful.

Don’t look any more for your storage needs I looked for a year at every company and public storage is by far the best in terms of price, locations, cleanliness, friendliness of staff, just everything really. I wanted to mention Greg as well as he has helped me in multiple locations and just made everything so easy I had to write a review. All around helpful and friendly guy on top of it all. My h love to public storage

Dorian was super helpful and the process was easy.

Greg is truly one of the kindest men I’ve met in a long time - he is extremely helpful and kind, every time I come to my unit. He really makes you feel like he cares and offers to help wherever he can.

Just rented a space at this location and was impressed by the guidance and assistance provided an onsite manager named Dorian. At a time when customer service is noticeably lacking at most venues, this was an impressive exception. Many thanks !

Great service! The desk attendant, Dorian, was extremely kind and helpful and made the move in process so easy!

Really easy to use location and the associate, I believe her name was doreen, Dorian, or Doris, I’m bad with names... was really knowledgeable about unit size and approximate room size that would fit in the space.

Came in for a few questions regarding possible storage at this location. Dorian was wonderful. She answered all my questions and explained everything thoroughly.

Dorian was an amazing thanks guys!!!

Dorian was a big help. Customer service was great. Attitude was outstanding and overall experience was a 10/10. I really appreciate all her help.

Dorian was super helpful and informative. I felt very welcomed. Great customer service.

informative and super helpful!

Dorian was so nice and really helpful!!:) Storage was clean and easy to access.

Dorian was so great! Very informative. She helped me thoroughly with every detail of this process which I’m new to. Thanks for 100% transparency and great customer service Dorian!

Dorian was very helpful!

Elevator outages cost me so much moneyyyyyy and time because I didn’t have access to my stuff thru the door not to mention pain of using stairs. Not ok!

Angie is really professional and very kind person.Thank you a lot for the help

Very helpful and friendly

Such friendly staff !! The young gal with glasses helped me with all my questions and concerns , definitely enjoy friendly people when you're having a bad day !

Great service thank you Clean pleace

Friendly manager. Very helpful while setting my unit.

Do not store with Public Storage. On move in day my access code didn’t work with my movers on the clock. The elevator doesn’t work. There is no one at the front desk. The move in space was promised to be 10x10, instead half of it is blocked off and my movers are doing their best to fit my things and carrying things up 2-3 flights of stairs. Absolute insanity. Don’t store with them even if though it’s cheap.

Dorian was so helpful in picking a unit and made the experience super easy and fun.

Very friendly and helpful service!!

NEGATIVE STAR RATING! Anyone else have an upper level storage unit? The kind you have to access with a ladder??? Anyone else have issues with this? It landed me in the operating room!

Went to public storage to check on a unit and got great pricing and Shane was patient and took the time to explain though others were waiting.

Fast and easy. Great service. Friendly accommodating helpful. Would definitely be doing all my storage here. Dorian is the best!!

Dorian was super great and very professional - I was taken care of in a courteous and efficient Manor. I would definitely recommend this location for your storage needs

Dorian was extremely helpful and made my move/storage experience super easy! She went above and beyond to insure I received all the information I needed to book my unit and move in quickly.

Dorian was great. Very attentive, Friendly, informative and covered all my needs on getting set up on just the right storage unit for me. A pleasure doing business with her at Public Storage.

Dorian was super helpful, kind and professional.

Dorian was super helpful, awesome move in experience !

Dorian was amazing. She helped me transfer into a bigger unit at the last minute without any hassle!!! Great property, great customer service!

Great service.

This review does not reflect staff, the staff are 5 star lovely. As for the company?? I've been Stuck in this elevator, I've frequently been unable to access my unit with items that I want to store due to the elevator being down and head office is still giving me the 'oh well'. Pretty low tier customer service.

Dorian is the best!

Been at this location for a couple of years now and I've always been impressed by the staff, but in particular I really enjoyed the help I received from Dorian. She was able to work me into a smaller unit very easily even with the busy flow of customers they've been dealing with during the Covid time. The reason I'm giving this location 4 stars, is because it's clear upper management isn't providing the best support to their employees. Advice to Public Storage higher ups: make sure Dorian and other employees have a working elevator. Get an elevator tech out soon to handle the issues with it, and if it needs replacing, do it. Also, the iPad touchscreen that customers use in the office is likely getting insufficient power, which is causing it to fail frequently, which costs your company money, which gets taken out of your budget, and that cost goes somewhere (and I'm guessing it goes to the customers and possibly gets taken out of employee wages)...hire a good electrician and fix it!

Dorian was super kind and helpful finding a space that met our needs. Had a great experience would recommend if you are moving in the area.

Property #: 23028 - Dorian is so helpful!! 👍 She gets 5 STARS ⭐⭐⭐⭐⭐ I have noticed with other customers, as well as myself, that she gives 100% to customer service & care. I had an emergency and she followed through with helping me get what I needed accomplished. Dorian also returns phone calls in a very timely manner. She definitely deserves a raise or bonus!! Good employees are definitely hard to come by. 👍 As a side note (and my reason for a 3/4 star rating): I had to get my locks cut off this morning. I noticed that three of my storage boxes had been opened and rummaged through. Items inside the boxes were scattered outside of the boxes. I also noticed a very small box that was inside of one of my storage boxes was opened and taken apart and then thrown back on top of my stuff. The item inside the box is missing. I would never leave an empty box or trash just thrown inside of my storage unit. Nor would I leave my wooden & plastic boxes partially open with the lids rotated and falling off. I did not have the opportunity to tell Dorian about this as the front office was very busy. ELEVATOR: Yes, it is true, the elevator hardly ever works. Or people will forget to close the door all the way which puts the elevator out of commission. You have to walk up to every floor and make sure that doors are all closed before you can start using it.

Dorian was super helpful and knowledgeable - got me moved in quickly and efficiently. Much appreciated!

Great property. Dorian was awesome.

Very clean facility and Dorian was was amazing and answered all my questions with kindness. Thank you Dorian!

Dorian was extremely helpful in finding me a unit, made it very easy and painless.

I’ve been at this public storage location since 2014 (about 5 years). Have always had a great experience. The staff is helpful and the place is always clean. Never had any problems. Always kind to customers and renters. Stop by and rent today, you won’t regret it. Location is excellent too.

Dorian is awesome and pleasant. Dorian is always so helpful great customer service here !!!

Love this property. It's always clean and not too many customer's hanging around. Great place to rent if you're in the Culver city area.

5 STARS!!! Dorian is always so helpful and pleasant when I come to pay my bill. Thank you !!!

Quirsten was Super helpful and friendly

Quirsten showed excellent customer service. To be the only one behind the desk and operating this location she seemed to be very knowledgeable and assisted us promptly while managing the property. Go Chargers! ⚡️⚡️⚡️

Very friendly and helpful!

Quirsten was amazing and went above and beyond to help with the my move. Great customer service 5 stars!

Q helped me out so much and went out of here way to ensure that I had a storage unit available for me on the date that I needed it on. She called me when a unit opened up and she is very nice and explained everything very well. I 100 percent recommend coming to the public storage place on Washington Blvd and ask for Q! I also received 50% off my first month of storage! Thank you so much, Q!!!!!

Quirsten made the whole process a breeze. Very clean and professional process

Quirsten she was very helpful and happy she found me a Space I recommend her great service thank you

EDIT: Just had to upgrade to a bigger size due to some corona moving. Quirsten was BEYOND helpful. She chatted with me over the phone about how to upgrade and remembered me when I came in and returned to fill the unit. She was warm and welcoming and made everything a breeze DeVonte was amazing! Super quick process getting my storage locker, he clearly walked me through all the steps and answered all my questions. Very knowledgeable and madeline it a quick and painless process :)

Q was great! She always takes care of my needs and has a great smile! Always glad to see her.. Stay safe and thax for your kindness....

Great Service Quirsten made the check in quick and efficent

Thank you to Q! Super quick and easy.

Went to the facility today to update my girlfriend's credit card information and while most businesses are closed due to CV-19 this PS was open! The employee working Quirsten was very friendly and helpful and I would highly recommend them!

Q was very helpful and the price is great for this location.

Quirsten was super helpful and friendly, thankful for her assistance and making this so easy! Location was clean and well maintained.

Quirsten was amazing and helpful! I highly recommend working with her and using Public Storage.

Q was very helpful

Q was great and very helpful!

I mean, it's a storage building. You put your stuff in there.

“Q” was very nice and take good care of her customers Good experience

Quirsten was lovely and efficient. The whole checkin process took 5 mins!

quirsten was incredible help. i was in a huge emergency and needed a unit asap - she was so sweet and so accommodating!! showed me everything i needed to know and provided amazing customer service. i highly recommend this location!! thank you quirsten!

Quirsten was so helpful! She was super knowledgeable and took the time to show us all the options. Her professionalism was much appreciated, thank you!

Good location, very nice customer service! The price is good for the area.

Thank you it was my first time at public storage and Kirsten (I hope that's how u spell it) the on-site manager was very kind and courteous. The building is clean and we'll maintained I highly would recommend this place.

I was moving out of my apartment and needed assistance with the transition to a storage unit. When I got to the Public Storage location, Dorian greeted me and explained the entire process to me. She showed me a few different units and made sure I understood all the ends and outs of the process. Dorian was awesome and made my experience A++.

Great experience here, Quirsten was extremely helpful and nice. Also very quick in and out in 15 mins.

Quirsten was so friendly and awesome! Everyone was super smooth and reasonable - no problems at all and a great location.

Not happy with my experience at this facility. They raised rates on our unit by over $80 within a period of a year. The elevator was very small as were the hallways making it very difficult to move anything in or out. To top things off, on the day we were moving out the elevator was not working and I got charged an extra $200 from the moving company because of it. I spoke to the regional manager and she was unwilling to reimburse me for the expense. The only good thing I will say is that the manager on site was alway very nice, professional and helpful.

Very professional desk person, Quirsten, was very helpful and thorough.

Quirsten was awesome easy process and very professional and courteous.

Quirsten was very helpful, we were able to get our storage in and out quickly, efficiently and for a great cost. We were happy with the services here. Thank you.

Really great customer service! Everytime I come in the property is always super clean and workers are always super nice and helpful!

I came in not knowing what kind of things I would need to buy when I start my moving process but Eli was super helpful on telling me all the things I could use to protect my fragile items. He was very kind and patient with me!

Great experience overall, Dorian was very friendly and helpful during all my visits.

Amazing customer service! They held the unit for us for another 7 days when the expected delivery date got delayed. Great rates too, especially for such big spaces!

Quirsten was great in helping me find a storage unit; kept in good contact, professional and very helpful. This location is nice and well kept. Thank you!

Amazing experience! Great location, staff (especially Quirsten!), and building was very clean. If I ever need space again I will definitely be coming back! :)

Dorian is the best. Great customer service , She’s so helpful and friendly, if you need a storage in the culver area. Ask for Dorian!😊

Excellent service!!! Dorian was very helpful

Dorian at the front desk was an amazing help, and I have had a great experience with the staff here

Upon moving in Quirsten was very helpful and polite. She was professional and patient. Upon moving out she was the same. But the entire time my items were in storage it was a NIGHTMARE! The ELEVATORS were constantly broke. And on the last day of the month when I was moving out the ELEVATOR broke again. Can you imagine people moving in and out carrying items and furniture up and down the stairs. This move out should have taken maybe an hour at most, and it turned into 3 1/2 hours. Just simply UNACCEPTABLE! And the storage units ARE TOO DARN SMALL, AND MOST OF THEM HAVE STAIRS BLOCKING THE SPACE. I RECOMMEND DON'T USE THIS FACILITY. Although they recently painted, it is UNSAFE with homeless people living there and the SECURITY GATE BREAK-DOWN TOO. There are numerous times that I have arrived early in the morning and at night and the GATE WAS WIDE OPEN! UNSAFE FOR WOMEN!

Great service, good location, friendly staff!

Quirsten was very helpful and explained all my options clearly. A+

Dorian is amazing and quite friendly!

Quirsten was so helpful with our move in! Good prices and great service!!

Dorian was very friendly and helpful in making the right choice for our storage needs.

QUIRSTEN WAS VERY SWEET AND HELPFUL. SHE TOOK THE TIME TO EXPLAIN EVERYTHING. I LOOK FORWARD TO DOING BUSINESS WITH YOU JUST BECAUSE OF HER HOSPITALITY.

Very helpful and friendly

Quirsten was beyond helpful. She was so sweet and made sure that she covered every question/concern we had in immense detail. She provided us with several options, accompanied by a proper tour of each. Once we chose our unit, she demonstrated how to lock up the unit etc and walked us through the contract. Very sweet and great attitude!

Oh wow here's a surprise the elevator is broken again. and the other one is broken it's like a maze the way the architecture is for this place. I am disabled and seriously considering a lawsuit.

Dorian was very helpful, answered all questions efficiently and made the move-in process fast & easy. Thank you.

Dorian is amazing. Promote her. Do it now.

Great service. Dorian was very helpful and nice

Dorian was very nice and patient with me and my brother very nice conversation such comfortable energy and lovely welcoming smile she really made my day

Easy to set up. Clean facility. Good price.

Dorian is a fantastic employee, she is very personable and knowledgeable and was very attention to detail with the contract to showing me the unit and how to use the lock on my storage unit.

Ms.Q definitely helping me and answering all my questions 😘 thank you again for being so cool and down to earth ....

Quirsten was very helpful and made sure that we were in contact prior to my arrival. Upon my arrival she answered all of my questions and concerns and helped us get everything done as smoothly as possible. Thank you!

Dorian was a terrific help as to finding the right unit to meet my needs.

Dorian was super helpful and kept it real. Highly recommend!

She was very nice and answered all my questions very polite

Dorian was awesome! Glad we came here.

I've been using this public storage for some time now and they are always so friendly, personable and professional. I saw Dorian today and she definitely understood some of the needs I have as business owner and is always very nice. Thanks!

Fast service friendly staff, Quirsten was awesome!

Outstanding service!! The the property manager was amazing. Super nice great price, looking for storage this is the spot to be!

Dorian was excellent at delivering understandable information about how the storage process works

Quirsten was very friendly and helpful . Her prompt service left me with a smile on my face and had me feeling like I was in good hands . Would definitely recommend this location

Quirsten was very help and cheery.

Dorian was a pleasure to work with in getting a storage unit last minute! highly recommended!

Drove 2 hrs barely made it in time, Quirsten was kind enough to help us even though it meant she had to stay longer. Kind and helpful, reflected positively on the company.

Dorian! The best!

Excellent service! Quick and very helpful. I would recommend speaking with Quirsten!

Quirsten was great! Extremely friendly and efficient with my check in!

Very friendly, quick, and helpful!

Quirsten is amazing! Very personable and knowledgable. She is patient and puts her customers interest as her priority. Made my experience a great one!

Quiristin was super professional. She was able to immediately recommend a bigger space once she saw my stuff

Quirsten was very professional and very nice to deal with I hope you appreciate her

Quirsten was very helpful and super nice. She was willing to work with me on the budget I was looking for. Would definitely come back to this location!

Quirsten was very friendly and knowledgeable, I had wonderful service and would definitely recommend this storage to anyone in the area!!!

Quirsten was extremely warm and helpful. Renting a unit here was fast and simple. Would absolutely store here again.

Quirsten She's a wonderful property manger! She's always working around the property keeping everything clean and very cheerful!!!

Quirsten was awesome! She was so helpful and thorough, she made the process very easy and smooth. I'm glad she was able to help me!

Quirsten was great and very helpful with setting up my storage space. Quick and easy!

Quirsten is the best!!! Super helpful

Quirsten was very helpful and thorough

Quirsten helped me out on a very stressful and tiring moving day. She was so nice and helpful that she honestly made my day better. She was knowledgeable about the facility and provided great customer service

I want to personally thank Ms. Dorian, for her warm and professional support. In all the years while having a storage unit at your facility I have never encountered someone so professional and knowledgeable. My unit was broken into and her support and help were invaluable. She is worth a managerial job!

Quirstin was so helpful! Super efficient and fast, helped me pick the perfect unit and I was in and out in 20 minutes!

Quirsten was incredibly helpful. She helped set up my account so it can be streamlined.

Quirsten was amazing, easily got my own storage, and very convenient

Kirsten was super friendly, professional, and helpful!

Quirsten is very helpful and attentive needed a new storage gave us a great deal would recommend to see her.

Quirsten was excellent service and kind and amenible to my needs.

Quirsten was excellent for my first time renting here thanks

Great customer service from Quirsten today and fair prices especially for the location!

Quirsten She was so helpful and so nice and so professional she help me and everything change of address my auto pay really really nice thank you so much for helping me...

Breezy

The are unprofessional and unethical. This building violates many safety violations. Probably, another reason why this building has been a target for burglars to rob the tenants units. multiple times. It happened to me. They did nothing for me except for tell me to deal with the insurance. The "elevator" breaks down constantly. If the doors are not shut properly the person on the third floor is unable to access the elevator unless they go back down to the ground floor to close the door properly. The only person that has ever been helpful there was Quirsten. Shayna the GM is rude and unprofessional. They charge an arm an a leg for unit with the ceiling reaching halfway down to the floor for some units and still charge the same price as a full unit. Not to mention their hours of operation are ridiculous. Don't waste your time, money, or store your belongings in this unsecured place.

Quirsten how are you thank you for a great deal that you did for me great service thank you

Quirsten is so helpful!

Quirsten was excellent and really helpful!!! Thanks for making the process easy and simple!!!

Quirsten was very helpful and professional!!

Quirsten was very helpful amd great customer service so happy to get this deal for my first time renting with Public storage and nice and clean.

Quirsten was amazing. She is absolutely an amazing property manager. Very satisfied!

Quirsten is amazing and vibrant and helpful. I extremely appreciated her fantastic service. I would not pick another location. I feel safe and happy about my property.

Great service and good price! Highly recommended!

Devonte was really efficient, quick, and friendly! Helped me figure out what I needed for storage space.

Devonte was very helpful and nice about helping chose the right space for my needs thank you.

Devonte was amazing help! Thank you again!

Today I went to make a payment on my unit and Devonte treated me amazing. Though it was only a payment his customer service was excellent. Thank you for the great experience

Devonte had great customer service with helping me make a payment today! Great Guy

Very friendly customer service reps, devante did a good job with assisting me

Today when i came in to public storage a young man named devonte helped me take care of my payment today. He had outstanding customer service was very professional. I recommend making a payment at his location he is very professional and hardworking.

Kenye was awesome! She got me all signed up, found me a great deal, and went above and beyond by helping me move a couple boxes when the elevator was broken. All in all, a great experience with this place. Highly recommend 👍🏻

Costumer service is A+, Kenye was very helpful and willing to show me different sizes available, and very happy to do it, thnx

De Vonte was very pleasant, efficient and eager to find a space that worked for me. After asking several probing questions he was able to make a super suggestion that fit my needs. He smiled throughout the entire transaction and was very professional. He is an invaluable asset to your organization. Keep up the good work young man. Best ADay

Public storages number one and Devonte he professional and courteous service ..

Kenye was great! So accommodating and stayed after hours to make sure I was happy and everything I needed completed.

DeVonte was great! Very nice and great service!

I wanted to give a big shoutout to the Property Manager Devonte for his excellent customer service, This manager has the most incredible patient deal with me getting a space today . Devonte was well organized when I arrived to the property . I appreciate you Devonte thank you so much👌👌👌👌✌️

What's the price for a small unit

I went into this location simply to make a payment and the employee Devonte was very helpful, respectful, and informative during the process. He had great customer service and I enjoyed being helped by him. Thank you Devonte!

Devonte was Amazing his customer service was phenomenal. I really look forward to storing my belongings here and knowing it will be safe and secure.

Devonte did an excellent job!!!

Favorite was great...very polite and efficient.

Devonte was super helpful!

All Public Storage locations are NOT created equal. This place is bottom of the barrel. Staff is always nice, but the facility is anything but. The elevator is tiny and frequently out of order meaning you have to carry your boxes up and down the stairs without the use of the ONE wheeled cart they have available for customer use. And their smallest units at this location are lockers that are too small to stand up in. They don't make that very clear on their website. Other locations have much better options and facilities, this place should be your last resort unless you live next door.

Zero stars if I could. I know that you can not enter the facility after 9pm. However, no-one told me that you can not exit the parking lot after 9pm. I go to hit the gate at LITERALLY 9:02 and it's locked for the night and I have to Uber across town. RIDICULOUS. You would think there would be a warning sign in BIG LETTERS not just a casual mention on move in day. I WAS NOT THE ONLY CAR LOCKED IN THAT NIGHT- which goes to show this is a management problem. Additionally, I keep seeing cockroaches when I visit in the mornings.

Usually have great promotions and Kenye is so helpful and efficient

Devonte was very helpful and personalable. He made the move in very easy.

Great job Devonte.

Devonte did his thing. Y’all need to promote that man. ✊🏽💯

Was looking for storage and the young professional employee Name Devonte was very helpful today with showing me multiple units that would work best for me. Appreciate you man best customer service.

Devonte was extremely helpful with all that I needed while moving out of my unit! I would recommend this facility!

Deveonte was super friendly and quick to get me set up.

I have been not only pleasantly surprised at the service, but treated with dignity, respect and care for my needs. Great professionalism.

Great customer service from Wendy.

Roslyn is really kind and awesome!!! Thank you for your help.

Super quick and friendly service. Cornelius is the friendliest! He got all of my stuff done as I came in last minute. 10/10

So happy with their service! Roslyn was so nice and took her time to answer all the questions I had. Thank you, Roslyn!

This place is great. You can easily access your booked storage unit. The staff is great as well. The manager, Roslyn, was just great. She gives you her attention, help you with your storage needs, and explain the process for you in a simple way. She made moving my stuff to the storage easy.

Quick process! I called and was able to get my space same day. Very accommodating! And kind staff!

I rented a unit for about three years and had a positive experience throughout. It was a convenient way to deal with excess stuff. The managers were very nice. I ended up speaking with Rosayln mostly. She was very patient and kind. Ultimately she and the other manager (I think her name was Angie) ended up having to call me countless times. It got to the point that I wasn't paying my bill on time... but ultimately they both deserve a lot of credit for having to deal with pains in the ass such as myself. Rosalyn works very hard and deserves any kind of consideration as far as a pay raise or a bonus... both managers do. Thanks again.

Great service and prices!

Is the elevator still broken? It's been over a week with no elevator.

Great service from Roslyn, and good deals for a storage space.

Roslyn was great. Helped me find the perfect unit and was very responsive on the phone and very helpful in person.

I WANT TO MAKE A PAYMENT ONLINE!!!