Public Storage Self-Storage Units at 11625 W Olympic Blvd, Los Angeles, CA

Great place

I've rented storage at various times through the years... However, this location has been my favorite. It's always a real pleasure dealing with Nan... She's the best Public Storage employee that I've ever dealt with, "An Absolute 5-Star Delight!

Claudia was very wonderful! She helped my father and I find the right size storage unit and even showed us our options. We really appreciate her kindness and her ease in answering all of our questions.

John was so helpful! Great experience

Great storage facility. Ercan is great. Otis is great. They were both a huge help when an issue arose with my unit. Very helpful, thoughtful, professional and courteous. They both deserve a raise. Also, Aja on their customer service support line was perfect. Kudos to the district manager as well for their support. I’ve had great experience from this public storage team. Highly recommend them.

Ercan was a lifesaver. I accidentally left my unit unlocked while going away and they secured it until I got back!

I’ve been using public storage for years and I’ve never been disappointed. Nan and Otis are the very BEST duo I’ve ever seen. Love the app, the cleanliness of the facility, and their amazing customer service. They do what they can and help in every way possible. Thank you both for being super stars…all heroes don’t wear capes

Nan and Otis are amazingly amazing 🤩 They keep the property clean and smelling nice. EVERYONE LOVES these 2. They do amazing work and keep things very professional while making you feel like you’re family at the same time. The app is useful but I still like to drop by the office to see their friendly faces 😁 keep up the great work guys.

Nice facility and great staff. 5 star experience and 10am at customer service

Great

Enjoyed my visit. Nan is the bomb. She was very helpful and we even shared a few laughs

Claudia was incredible, insightful and extremely helpful. Very patient and kind I appreciate all the help and laughter made my storage experience better than I could have imaged and I solute her for dealing with my needs/requests as well as others. Thank you :)

Joanna and Kenyon was super great they greeted me with the warmest smile I enjoy stopping by the office to see the girls thanks for great customer service After 6 years of being with public storage my rate increase kept going up every 6 months. I get that but if the employee's hourly rate did the same I would be happy about that.. The employee's Claudia, Nan and Otis at 11625 Olympic blvd have made me very happy every month I pay my bill. I could easily pay online but I look forward to seeing there smiling faces every month. The 3 of them even convinced me to stay at my unit because I found a better rate in a different city. I totally support hard working people and customer service.

We have a great, kind, knowledgeable, and helpful Manager, Nan! It made everything so easy! Thank you, Nan!

Purchased some boxes and came across employee named Claudia which found to be extremely helpful and courteous and went beyond to make sure I found exactly what I needed. Thank u for having an outstanding employee

If you like a great place to stop and go, store a few things, hide some gift- wraps, or just store... Public Storage is the place to be! You can't beat a clean, organized, facility with a smile. When you see Otis, you can't help smiling back, when he greets you. His humor will lock you down as you go along, you feel so free because of the security here. Nan, was born with a smile. Always, like her counterpart, business comes first. Showing, how well they all work together, so operation stays tight, well teamed. Yet Nan never misses a chance to help out her neighbor when in need. We are not just patrons, customers, or people with interest; we are her neighbors. We look out for one another, within reason. Claudia's approach when covering, is, nothing too far... or where you are, she is there. She will meet the need. So Public Storage has to make sure they touch bases with one another. A job well done, with people, who go beyond, for your every need. Where will you find Otis, Nan, and Claudia... Public Storage of course. Bery and Olympic, stop by, they may have a room just your size. Blessings on all your Journeys

Claudia and Nan have excellent customer service they provide excellent information on how to use the mobile app

Nan and Otis are a dream team. I just absolutely LOVE these 2. I love that they have some rules and boundaries. They go the extra mile to make sure our belongings are safe, and they do it all with a smile. And when I tell you the entire building seems to glow now, it always smell so clean from the office to the bathroom to every single hallway 😁 The app and GREAT customer service is much APPRECIATED 👍👍👍

They jack their rates after you move in. This place changes their hours of operation without notice which, inconveniences anybody trying to pull their belongings out. It’s the dirtiest storage facility I’ve used. There have been multiple break-ins to different units. I do not recommend this location.

Went and made a payment and I saw my pal Nan. Congratulations on the bigger property I know you'll do great!! 😀👍

First time ever walking into a Public Storage I was completely confused and unaware where to start. I walked into the office and was met with a smile from Otis. I told him that I had no idea where to start and he new exactly how to help me. Whole experience was full of smiles and laughs. Genuinely a good soul. Shoutout Otis, excellent worker 👍

Ashley quickly handled my transfer reservation with ease.

Ashley is one of the most kind-hearted and helpful employees I have ever come across. She has always been a helping hand every time I go in and truly cares about my experience at Public Storage. I was running late to public storage one time and she kept it open for me as well as helped me get everything I needed into storage. Overall, I had a great experience and very fortunate that Ashley is working there, she makes it all the better!

Ashley was helpful and great got 2 units In less than 20 min, will come back

Ashley was so wonderful to work with! From the start, she was eager to help us secure the right unit and did what she could to make our move-in process easier. We had some trouble moving into our unit initially, but she was very patient with us and was very willing to lend us a helping hand. Overall, she was very accommodating and understanding, and made our experience with Public Storage a very positive one! Thank you, Ashley!

Miguel was so helpful through my whole process! I have other storage units at Public Storage facilities and this by far is the best building and friendly staff! Highly recommend!

AMAZING

Ashly was amazing

Ashley was very nice and supportive!

Ashley was fantastic! Great customer service. Ashley was knowledgeable, friendly, patient (I had a lot of questions), and helpful. I feel very comfortable doing business at this location and that is 1000% because of Ashley.

Ashley is fantastic and makes renting a unit a breeze!!

Ashley just helped me rent 2 large units. She basically did it for me. Super smooth and she was super accomodating. Excellent experience!

Property super clean. The manager, named Ashley made me feel at home and made the process super quick and easy! Ashley is never sitting down always running around and cleaning up all the time! Very helpful and respectful and will definitely tell my family and friends to come.

Very friendly and professional staff. Ashley is awesome!

Staff Ashley was super helpful and personable. She was willing to go the extra mile and make sure that I was taken care of properly. She had a pleasant demeanor and was a delight to speak with. Unfortunately, I did not have as positive of an experience with the staffing the two days prior to the day she was scheduled. I recommend anyone doing business at Public Storage Barrington to request for assistance from Ashley!

Hi, I came to Claudia because my other location was raising the rent drastically and she was so helpful to me and gave me all kinds of information and really made a difference in my life today with the cost of storage.

Sasha was very friendly and generous with her time.

Jose. Was extremely nice and competent.

Claudia and Jamie were so incredibly kind, efficient, Cordial, and extremely helpful. They make renting at public storage a pleasure. 11625 west Olympic blvd, La, ca 90064

Claudia and Jaime are awesome in helping out customers they helped me out with my fees thanks again guys

Un excelente servicio de parte de los empleados claudia y Jaime

I experienced the absolute best customer service with Claudia as my advisor. She is knowledgable, friendly, and set me up with exactly what I need for my storage requirements. The facility is clean, safe, and easily accessible in retrieving or delivering items. I love seeing Claudia at the front desk cause I know if she's on site, my questions will be answered.

Let me start by saying that I was having a rough day. And that was before I even started emptying out my two storage units for my move north. Claudia happened to be working on this particular day. And if it wasn't for her, my day would have been a complete disaster. She treated my wife and I as if she had known us for years. Her friendly demeanor and can do attitude made one of the worst days of my life tolerable. She really was fantastic. Thank you again, Claudia!!

Great service from Claudia, thank you!

Claudia was exceptional and answered all my questions for me. She also helped me find a bigger room for my promotional date and walked me through all the steps, thank you so much!!

CLaudia was so patient and professional. She was just fabulous!!!!!!

This ladies at the front desk (Jamie and Claudia) were so friendly and amazing, They helped me with all my questions. This location is clean and safe and I highly recommend it. Don’t go anywhere else! ❤️

There my number one option ladies upfront so helpful I recommend them to anyone….

Ladies in the office are very helpful

Claudia was very helpful and informative! She guided me through the process and was professional, accurate and quick. She also had patience with a sense of humor 5 stars. Thank you for your service.

I am very disappointed, I got a store unit on 09/29/21 and did not used it and cancell the next day. I was told I was going to get my money back and it never happened. Call customer service and they cut not help eather.

Claudia was the best. She has great energy and an awesome personality she really understood what I need it. Highly recommend her.

Claudia was extremely helpful! This is the first time I’ve taken a rental storage space and she walked me through the process and made it very easy. 5 stars for this place and it’s staff!

Riley was very helpful in finding the right size box for my tv. Very helpful!

I have been a tenant at this Public Storage facility for 3 years. There are a lot of public Storage out here , but this one is really good . But....the most important part . Is Attentiveness , good Customer service and really clean. Jamie and Claudia are very professional. You rarely see employees waving hi or goodbye when you enter or leave. They are the representatives for this Particular property.So I hope this gets shared even though it isn’t face book or , Instagram this still needs to be sharedPeople should be complemented when they do a really good job especially your working harder during this pandemic era.

Súper friendly and helpful staff. Always there to assist whenever I have any questions.

Where are you. I'm here. No one is available. It's after 9:30am

Clean place

Super friendly and helpful!

Carri was amazing and seamlessly helped me transfer my unit to a larger size! So quick and easy!

Carri Is exceptional her timing was exemplary she treated us with professionalism care and concern attended to our every need we felt very welcome I’m glad to be a board.

The place was neat.

Claudia was very helpful. She explained the process of renting the space at Public Storage very effectively. I was grateful.

Claudia was very helpful and very kind in showing me my new storage unit! I highly recommend!

Very busy area. Can I heard the park. But it’s a big establishment. Lots of room to store your stuff. Very professional.

This place had everything and they helped me get the right amount so I only needed to make one trip, great experience!

The staff was extremely friendly and helpful, went above and beyond with anything we needed.

The staff are rude and unprofessional. It’s hard to obtain any information from them.

Excellent service cheery agent

Hello there Public Storage staff! I’d like to take the time to congratulate and say thank you for providing such warm, caring, and precise service to the community. I had to purchase some boxes yesterday, and Claudia, which by the way, it’s a very interesting moment every time we encounter each other because we both have the same name :) was very attentive and polite as usual, I appreciate the xtra mile you guys go to make sure the environment it’s always safe and clean! Thank you! Keep it up!

We arrived later in the day after experiencing some unexpected delays getting a moving van, so things were hectic. Ashley, who was working at the time, was courteous, compassionate and especially patient and accommodating in dealing with a first-timer who didn't exactly know what to expect. The unit was clean and climate controlled, and the carts on hand made it easy to move in. It is a bit tricky at first because you have to enter in the code each time before pressing the elevator button for your floor, but the added layer of security only increases my confidence that my belongings are safe. Thanks Ashley for making my moving experience as smooth as it could be despite my lack of preparedness!

A very delightful time visiting this place! With everything going on they made me feel like they really care! Oh and cleaning is up to par! Look seeing places sanitize area to try to keep us a little safer ! The girls are amazing! Thank you Erika

Great service here thanks Erika for the storage information

Erika was so helpful! And the place stays clean.

Erica, you ROCK. Thank you for being patient, detailed, and professional providing me a storage space. And Regina, down the road lol...thank you for being honest and having a bubbly and wonderful personality coming into Public Storage.

wish the carts were unlocked after hour but the employees are super helpful. the ladies are a delight

Abby and Jamie were amazing, thank you for your help!

Nice place! Thanks. Ericka

Erika is the most sweetest manager ever! very happy to be a customer here

I’m not one to post reviews because I usually just forget but this time I had to. I’m moving soon due to Covid & WFH and stopped by this location to ask about renting a space as I’ve never had one before. Erika was so great and answered all of my dumb questions and helped me so much. When I’m ready to rent, I know where to go. Thanks Erika!

This facility is in a super convenient location and has the best service - Erika is super helpful and makes the process very smooth!

I normally don’t take the time to write a review but the service at this storage facility is top notch. Due to covid I will no longer be renting at my office. 2020 has been a stressful year to say the least, thankfully the managers at the office made my office move a smooth transition. Shout out to Edwin for being so patient with me and my staff!

I normally don't leave reviews, but I want to shine the spot light on the exceptional customer service I received from Jaimie! she was very professional, helpful, and patient with all my questions and concerns. I definitely feel my belongings are going to be in good hands being stored at this location. Thank you so much!!!

I just want to say thank you very much to Jaimie. She was very understanding and took the time to explain. I appreciate her time and patience.

Hello I just want to say a young lady by the name of Jamie has the best customer service I seen in along time she was very helpful made it easier for the moves we had to make .....ask Jamie at Olympic n Barrington she made my hardtime ....better ....she's a team player .....thank you Jamie it's nice to no someone cares

Riley was really helpful answering my questions

Quick and friendly service! Jaimie and Reyna were super helpful and got us set up right away!

Clean and convenient. I just moved out. Staff was helpful and responsive. Elevator and gate has improved for easy access.

Regina is so helpful She gives excellent customer service and her property is well kept

I have been renting here for years, prices raise like crazy, when trying to get prices down you have to fight for your life to try and get a better deal. This place is a corporation and doesn't truly care about it's customers. The employees show it, the company shows it, the piss filled stairs show it. Starting to look for another company to store my items.

thanks Erika and Mazell

I love Jaimie and Erika customers services and extremely helpful and pleasant .They made me feel Welcome as soon as i came in even though i came in not knowing nothing of storage.Thank you so much Girls..

Erika was really helpful!

Jaimie was friendly and help me out answering all my questions. Good customer service.

Mazell and Erika were so nice and very helpful. Highly recommend! :)

Nice place! Great staff! Thanks Erika

Awful experience and awful management.

Excellent service from Erika! She’s extremely professional and kind! The upgrade on the place looks wonderful

Mazell was very helpful with getting the right size we needed to store our things. Very pleasant and knowledgeable.

Erika is so wonderful! They made over the building and the staff good call ! 👌🏽

Erika is simply the best in her field. The sweetest, most helpful, incredibly caring person you want to see after all those days of packing. Highly recommend this location most importantly because of her!!

I've been renting at this location for just under 8 months and have already had my unit broken into which included a lot of valuables stolen. When I reported the incident I was told over 30 units have been broken into recently. No information from the location was provided to me about this ongoing issue. It would of been helpful if notified right away so I could have possibly made other arrangements. I would advise you to proceed with caution if choosing to rent here. If you read reviews on this location from Yelp you'll notice this issue has been going on for a very long time with nothing ever being done. This appears to be normal activity at this location.

Mazell was so helpful and sweet! She helped me get set up with my unit right away!

Very friendly team and just wonderful service thanks Erika

Erika is too sweet, a very nice young lady! I like remodeling but they need to work on the inside the building too!

Erika is just wonderful! Very helpful and she is always cleaning when I see her! They need to hire someone to do that because it looks like a lot of work

I went in on Monday to pay for my fathers unit, and Alvaro was there. he is so nice and friendly he was the one who helped me and my father get a space at Pico. I really like coming here the service is great

Mazel was very helpful

Me and my partner came it to rent a space and Mazell was very pleasant, knowledgeable and helpful with the questions and concerns we had about storage.

Erika was so helpful thanks

Move in was easy thanks Erika

They are remodeling the place which it really needed ! Looking good !

Jose & Doug were very helpful, honest and accommodating. My clients are thrilled with the storage unit that he showed us and it was a great deal!

My experience was very clean and safe

Love the new changes!

Doug and Jose were excellent. I love the location and accessibility.

Constant construction. Painting floors DURING business hours, denying people access to their belongings. Ants and bugs everywhere, even in units. Been there two weeks and will be finding another location. Was also told I can't take my time to organize things, they consider it loitering.

This was my 1st and Last time ever renting from PS. I've been in my unit in this building for less than one year and my unit was Burglarized! They stole all my valuable music and electronics equipment. According to the local LAPD, this building and others in this area are being robbed on a regular basis, and mostly for the same type of items. They have minimal video survalence that won't help whatsoever if you get ripped off, and the bottom line is that your possessions are Not Safe here. I personally think that someone working for this company is in on this shady deal. Thankfully I opted for the renters insurance. Let's hope it's with a danm!

My unit was opened. Robbed and re-locked! I have no idea when they stole my very expensive collection of sports memorabilia and expensive antiques! They told me there were 23 robberies on the second floor 2 months ago! I was on that floor! NEVER once did they sent notifications of that! NO SECURITY AT ALL! DO NOT TRUST THIS PLACE!!!!

Delores is awesome great customer service

This Public Storage is by far the best storage for everything big and small, the staff is very friendly and helpful. There is all types of storage solutions and you wii get the best price at this Pubic Storage. This public storage is very secure also.

Okay but Friends place got broken into here too

Erica has been a life saver! She is the most accommodating and helpful person I have ever worked with. Go to this public storage!

Ryan and Chiquilla demonstrated excellent customer service during my visit. They answered all of my questions and made me feel welcome. Great location!

Delores was very helpful! I felt bad that she was the only one working on a busy day - get this woman some support staff!

Came in today to look at a space let me say that when i drove into the building it was very clean i walked into office and was greeted by Ryan and Reyna they was friendly and helpful Ryan help me with showing me the space and paperwork his customers service was amazing anybody looking for a clean place to store your things and great customer should come to this location and ask for Ryan or Reyna thank you again appreciate the help very much

Hi shaquila is an excellent worker here at public storage and I am very happy with the help that she does for me here please don't ever let her go she's one of the best people you have here and she deserves a raise

AVOID!!!! 90% of everything in my unit was destroyed by a leak in the ceiling and Public Storage has refused to take responsibility since being notified 3 weeks ago, including confirming whether the leak was fixed. (I have also been responsible for continuing to pay rent.) I have not been able to get a hold of a single person to assist me with this issue, including the property manager, the district manager, or corporate. While insurance did cover some of the loss I obviously have had to eat a large amount of money. Not only did PS not apologize for the loss, but they refused to inspect the unit, which was a little shocking since who knows how extensive the leak was or whether it had spread to other units. Verbatim the property manager literally said "Mam, I don't know what you expect me to do. I'm not a roofer." Uh, maybe call a roofer...just a logical thought.) There are so many other facilities in the area. For your own sake avoid this one like the plague.

Erika and Chiquilla were very helpful!! Thanks ladies!!

Erica help me with the best price thanks!!

So clean such nice staff.

Ask for Bryson! Very straightforward, courteous and extremely helpful! I’ve been to a few storage units and this location is by the best I have encountered.

Fantastic customer service !!! Chiquilla has a pleasant personality and is very courteous. I came in to make a payment to my account and the process was quick and easy from start to finish. Thank you !

Staff keeps it professional and is very understanding of customers needs.

Quilla helped me out and was really nice. I was in and out

Came to buy boxes. Great service from Quilla and Ryan everything was quick and easy

Close before alleged time. Lack of sense of contract.

Dolores is great! Had a nice time!

Dolores is very helpful 👌🏼👌🏼

Valerie us the best thank you so much for everything

Dealt with a Manager, Bryson, i think his name was & a young Lady. Very Professional environment. I was really stressed about having to store my valuables at the time; everyone was very patient with me, very efficient & very informative. Very very pleasant experience at this location. Keep up the good work guys!

I've held a storage space here for about 2 yrs... I simply love dealing with Valerie... She really does care and certainly does represent Public Storage well.

Valerie does a great job! Excellent service

Thank you Bryson Valerie and Nestor you guys are great helped me with all my storage needs

Valerie bryson and nestor are grest thanks you guys for the hard work

Thank you valerie and Bryson you guys are amazing ! Keep up the amazing work

This place is great and the customer service is amazing ! Ask for Valerie and bryson

Horrible horrible facility and they lie about the hours of access. Do not trust them. Go anywhere else.

Valerie Nestor & Bryson are always so helpful & nice when i stop by. The facility is always clean!

Favorite public storage location!!! staff is always so friendly and helpful, Valerie is so friendly and helpfull, found me the best fit for my items and my budget .

It is honestly pretty bad here. The hours are reduced and they are very strict about this. If you arrive after 4:45pm you will not be able to enter the premises. Period. Though I’ve seen some of the staff be some what flexible on this, but certainly not when I needed it. I chose this storage facility because it was the closest to my house and the cheapest (at first) but it has some major disadvantages despite the attractive price. According to them, my rent will be $161 for a 10x10 on 3rd floor for the first 6 months. Then after that my rent will double to $362. That’s insane. The place is generally dirty and poorly built, feels like it could fall apart with even the slightest trembler. This whole place has about 300 plus storage units and has only 3 dolly carts to loan out. Are you kidding me?? It’s not too bad during the week, but on the weekend forget it. What makes matters even worse is the very unreliable elevator. This thing takes forever and only works when you use your code. If you call it and it takes 60-90 seconds to arrive, you got to remember to type in your code again after you enter the elevator with all your things because the code only grants access for 10 seconds. A real pain when you and your buddy have your hands full moving a ton of furniture around with out a dolly

Love this place! It’s so clean. The staff here is amazing. Valerie and Bryson are always so nice!

Valarie was very helpful and amazing. Hooked it up and has the best customer service. Highly recommend and has the lowest prices!

Easy and safe , thank you!

Super clean. Friendly and polite staff. Thanks to Valerie for your help. Feel at peace leaving my stuff there.

Valerie is awesome!! Got in and out quick with total customer service!! Glad i came to this location.

Valerie and Anthony were great. Extremely service centric... I'll be back.

I had a great experience compared to the last time I rented a storage space years ago. Valerie was very patient with my elderly mother who had tons of questions. She is such a sweetheart with a beautiful, contagious smile.

Nestor was incredibly helpful and professional as I moved into my storage unit. He provided me with additional options and explained everything thoroughly to make sure i understood all details. Thanks Nestor!

Just came by public storage today, and Dolores helped me create an account and get my storage facility. Great conversation as well as quick and efficient lease. I am very pleased and I am happy to have opened a storage account with public storage.

Best place to store my things! Dolores is the best !

Public Storage at 11625 Wilshire is the BEST! GREAT service, professional, friendly an clean. Valerie is AWSOME .....she made everything thing so easy for me and setting up my acccount was quick an efficient.

Regina was super friendly and helpful. Smooth on boarding experience

Wow this is my first time renting with a storage company and boy o boy i would had a big headache if it wasnt for Nestor and Valerie's help. They made everything so easy for me and helped me get a unit that fit ALL my things in perfectly. Big thanks guys 5/5

I was assisted by Nestor and Valerie. They were so helpful, knowledgeable and professional. I was unsure of leaving my things unattended with this company but they made me feel safe and comfortable that my things are being stored with in public storage.

Willie and Erika are so helpful ! Thanks alot

Valerie and the rest of the staff were great! They were friendly and helpful , from picking out the right space to getting a great deal. We needed a space to store our stuff and this Public Storage was the right move:) If you need a storage space this is the place!:) Valerie and co. can help you out!

Great fast and efficient service

Valerie was the best. She helped me with a friendly smile right off the bat and carefully walked me through all my options. Moving is always a stressful experience but she made it a little less horrible. A+ for Valerie!

I have been a long time customer at public storage and out off all the manager iv seen come and go, Valerie is amazing always so kind and amazing. always asking me about my day. I hate to leave just because she is so amazing. Also thank you to Anthony the dm who helped me when I was in a tough spot I appreciate all your help. You guys are great

My fiancé and I decided to move in together and we ended up renting a storage space. Valerie was amazing she helped us get the right size we were looking for. Our stuff fit perfect and the unit was easy to get to :)

My boss has a space at this public storage location. Every time I show up to the location Valerie is always with a smile and makes me feel so welcomed. She already knows that I will need a cart to help bring some of the items down. Thank you for always being so nice. I highly recommend this storage location.

After dealing with a bad car accident, Valerie really helped me out! I missed my move in date because of it and all of my things were trapped in the crashed truck. I called Valerie on the phone and she helped me figure out how i could switch to a facility closer to where the car was. I went there and the person was incredibly rude and gave me the impression she was dissueding me from renting a space there. I decided to just go to Valerie because I knew she would help me. She took such good care of me and even helped me move my things since I am injured from the crash! Thanks so much Valerie!

D’Sean and Daisy were great and very helpful!

Delores was very helpful in my selection of a 8 x10 storage space. She was very informative and very considerate. I highly recommend Public Storage at 11625 Olympic BLvd., LA, CA

Only place I will use for my storage needs. Valerie was the rep that assisted me and she is amazing was cheerful and provided me all the information I requested. Definitely would recommend!!

Valerie and Kelsey are so awesome ! Amazing personalities. Thank you ladies for all you help.

Kelsey and Valerie were amazing me and my wife were going crazy because we had to move out our apt asap we walked in the office not knowing what we needed and these girls helped figure everything out . We are so greatful . Thank you girls we appreciate everything . Place is supper clean

Erika was very helpful! It was all perfect. I recommend this place if you're in the area.

Thank you Erika. Wonderful service

This location is always kept very clean and well maintained! Valerie is friendly and very professional. Always answers any questions I have, and helps me in any way she can. She’s definitely one of the greatest things about this location.

valerie and kelsey are amazing . thank you ladies for all the help keep up the good work

Valerie fantastic

John is an excellent and very skilled worker patient and understanding. Not to mention he's easy on the eyes. Public Storage you get an A from me

Lower fees n great road access

Kelsey has great customer service skills. There was several people waiting and she got through everyone in a timely manner. Once I got to her she answered my questions amazingly to my comprehension. Thanks to her I recommend this public storage.

Erica and D'Sean were very helpful. Easy to access space.

Great services. Excellent customer service. TY Valerie.

Valerie and Tesha are great if i could I'd give them 10 stars !

Kenyon was wonderful helping me find storage i had no clue which way to start i walked in sad and left out happy kenyon is the best at what she do five star customer service at its best

Good location, great service. Kenyon was great, would highly recommend.

Kenyon was the best she helped find a great unit and merchandise I walked out really happy

FROM THE TIME I WALKED IN THE DOOR KENYON AND ERIKA MADE ME FEEL LIKE I WAS AT HOME THEY EXPLAINED THE PROCESS AND SHOWED ME AROUND THE PROPERTY GREAT CUSTOMER SERVICE

Kenyon and Bryson did an exemplary job assisting my wife and I finding the right storage to fit our needs. Thank you!

Kenyon was very helpful! In and out in no time, thanks!

Kenyon and Erika was very nice and helpful they took the extra step to help us understand they were very patient thanks for the great customer service

First off, I want to thank Kanyon and Erika for the exceptional customer service they have provided over these last couple years! Moving can always be a difficult experience, but this office always goes above beyond to make everything as easy as possible! Strongly recommended this facility!

Just wanted to thank Kenyon and Joanna for the outstanding service I received from them this past Tuesday. We had a few problems with my online reservation but they were very quick to resolve. I really appreciate the service and wanted to say thanks.

I am enjoying my storage &very happy with Ms. Joeana assistance.

Kenyon was great gave the best customer service thanks Kenyon

Kenyon and Joanna gave great customer service today during the auction process. I like coming here and buying!

Kenyon and joanna has the best customer service i have received in along time

I have been a public storage customer for many years and happy to say that they are just phenomenal

Well located, easy access, clean.

Excellent experience I had today without Joanna! She was very nice and showed me different spaces to rent and we finally found one that would fit my table. I would recommend this storage facility to anyone who's looking!

Excellent customer service and experience. Clean facilities and easy access. I Recommend this location to potential Renters!

Been using this facility for about 7 years now. It's conveniently located, clean enough, and the staff are excellent especially Miss Joanna and Miss Kenyon who assisted me with transferring my unit to a more appropriate size for my things. Complaints about this location * It is very cold in the winter and very hot in the summer. * There are no lights in the units. * No proper signage to the elevators. * Bathrooms have been out of order for quite some time. A shame that Public Storage not only raises rental fees but it also does not offer any promotions or discounts to customers such as myself who have had a unit for a number of years. The loyalty of a customer most usually transpires from the quality of service and/or products. Public Storage falls short of a few things but it serves its purpose overall.

I didn't know what I needed and Kenyon and Trenton helped me out immensely. They were both warm and friendly from the get go. We went through all the options at my pace, I never felt rushed or like I was being taken advantage of. They seemed to genuinely want to get me the right unit for what I needed. Thanks! You guys are the best!

Kenyon and Trenton was,the Best they helped Me find a PS with a price I could Afford before they let me walk out the door I felt like I hot vip treatment

I just checked in, to the public storage on West side and wonderful lady name Jasmine, was extremely helpful and thorough about services and storage units available, I am renting a unit today, very clean, great service!!!!!

I have dealt with different storage locations in the past and I must say, this location is the most organized and professional office of them all. The two agents at the front desk, Amber and Trenton, were very helpful and instrumental in making a stressful situation, calm. The two agents should be commended for their attention to detail and customer service skills. Bravo Zulu, as we would say in the military.

Highly recommend this location. Great customer service, especially Valerie, who was very helpful.

Valerie was AWESOME!!

I was helped by two wonderful and nice women! Erika and Jasmine they here extremely helpful! They help me get a unit at a great price! They went step by step to ensure I understood everything. I've never received service like this I have dealt with public storage for 13 years! I can't thank these women enough! Great service overall

Eraka was very helpful.

Tim and Val was really helpful when I was moving in. Thanks!!!

Valerie and Trenton thank you so much for all your help you guys are amazing keep up the great work

Valerie and tray were amazing they helped me find my storage needs and we're always available with any questions I have thanks you guys keep up the good work

I went on to make payment and I was helped by a young lady Erica , she was so delightful! A very nice and respectful young lady.

Excellent service great deal

Regina was amazingly pleasant and extremely helpful! Will most certainly be coming back here to store my items in the future!

Tesha was extremely helpful on making sure I leased the proper size, and answered all my questions & concerns. She was so nice and helpful since I just moved to LA. I will refer anyone I know to this location she made my experience such a smooth & quick process! Thank you so much!!

Excellent service and customer care!

The manager at this facility - Tesha - is a stark contrast to the manager at the Cotner Ave facility. "Customer Service" is not in Tesha's vocabulary nor does she even know what those two words mean. She is absolutely rude. Living 250 miles away from UCLA and not being familiar with the area, it is difficult to try to find a storage place to store my daughter's dorm things for the summer. Tesha is uncompromising and unyielding. And on top of that, she is rude in the way she handles the situation. It doesn't matter how close the facility is to the university, it doesn't matter the price it would cost to store the things. It really matters to deal with professional, courteous employees. She is neither of that. I hope you don't have to deal with Tesha.

I needed a storage unit in a pinch and Regina went above and beyond to ensure I was getting the space I needed. Very helpful and friendly.. I even lost my keys and the team had a new lock on my door within hours.. 5 star service!!

I had a wonderful experience both Dolores and Regina were extremely nice and sweet they were extremely knowledgeable in helping me pick out the boxes I needed for moving next month. They were extremely nice and funny and polite.

Valerie was so amazing helped me out right away sweetest girl thank you for all your help and keep up the great work

Thank you Erika

Valerie and ericka are amazing their always so helpful everytime i pay my bill they always greet me with a smile thank you so much ladies keep up the good work

I came in today with questions about storing for an upcoming move I'm expecting . I was helped by a very nice young lady by the name of Tesha. Tesha was very nice helpful and knowledgeable about the business . I was extremely impressed when she told me she had only been working there a couple months . I was not quite ready to move into the storage facility yet . But I will be come back when I make this move .

Valerie and Tesha were great. They always great me with beautiful smiles and answer my questions with clarity

Had to move out of my apt unexpectedly & was thankful enough to find help with Valerie while frantically having to figure out where to put my things. I got a great deal in a short time. It's nice to know there are still people dedicated to their job with great customer service (:

Tesha gave me excellent Customer service. She answered all of my questions with clarity.

Regina and Dolores from this public storage location are one of the nicest people you can meet. Thank you Regina and Dolores for relentlessly trying to reach me to update me on my storage room status. I greatly appreciate it. Public Storage would be be just another company without you!!!

Cesar and Valerie were so helpful!! They were also extremely personable!!! We appreciated the expertise and will undoubtedly reccomend others!

Cesar and Valeria were by far the best at customer service I have ever experienced. They were great and totally deserve a lot of praise. 👏👏👏👏👏👍👍👍👍👍👍👍👍👍👍😀😀😀

Erika is very patient and helpful. She spent one hour with us showing us all the rooms and all the supplies we may want to use. She explained everything clearly. We really appreciate her help!

Valerie was so awesome!! she gave me the best deal possible!! ... took me less than 15 minutes to get the paperwork. great service!!!!

Regina and her assistant are excellent

Yvonne and Regina are incredibly positive and helpful people who seem to live their job and helping people, and made this rental experience an absolute joy to complete, thank you ladies!

I never thought I could love someone as much as I love Regina. She is always in a great mood and really helpful.

Regina is an excellent employee that works on Labor's Day Holiday and stil hold on her beautiful smile! Congratulations for having such a helpful asset.

Regina is amazing! She lights this place up. They are extremely professional. I would rate this location a 5 star.

Great service here! Very friendly and accommodating staff - Regina and Susie especially :) Will definitely use if I ever need storage space again!

Regina was helpful

Erica was super helpful and expedient with my purchase of a unit. She is a good leader and a lot of fun to make a purchase with. Thanks for all your help!

I just checked into my first storage unit with public storage. Erica checked me in! She was amazing. Fast, efficient, friendly! I was in and out and off to work in less than an hour. Looking forward to making this location my home.

Super helpful and great service!!!! Especially Susie and Regina, definitely use these guys!

Susie and Regina were amazing! So helpful and kind, and they made the process so easy. Thank you!

Thank you to Regina and Susie for providing the best customer service!

Susie and Regina have provided me with the best customer service. They both double teamed and made sure I had everything I needed to protect my things during my move. Thanks to both of you for making a stressful day a good one! I will most definitely recommend!

Jovan and Steve. Provided me some great customer service they made my move very easy and quickly. If you want to get your things stored fast and get treated with great customer service. You should come and see these two guys they are the best.

Public storage must be doing something right in how they select employees and treat them, because I have had stellar customer service from three of your locations in the last month. Most recently, with Regina at your 11625 Olympic Blvd location. Regina is so friendly, courteous, and helpful. Here genuine happy and friendly approach to helping me simply shined through and made my simple experience of purchasing packing supplies a pleasure. A couple of weeks earlier, I had an almost identical experience with your representative at your location on Tennessee Blvd between Purdue and Sawtell. I wish I could recall her name. I also submitted a review for your location in Livermore, CA where I rented a locker. In this case two employees provided the same friendly, efficient, and helpful service. I want your management to know that from my experience, your organization seems to be hiring and fostering "engaged employees," which is a gift to both your customers and your company. This is not always the case in the U.S. business climate, because, 70% of U.S. employees are disengaged, costing the U.S. Economy $ 500 billion dollars annually (Gallup research on employee engagement). From my experience, you're in the rare 30%, with highly engaged employees who are taking personal responsibility for for their jobs and providing stellar service to their customers. All the best, Tom Norris

Susie was a delight to work with. Very friendly and helpful.

Vernon and Regina and everyone were super helpful and friendly. There were a couple of issues with the space and when I reported them both were immediately resolved by staff. Thank you! The location is super convenient on Olympic and the facility is well designed so the movers were able to get in and out easily both when I stored my furniture and things, and a year later when I came to get them and close my account.

Horrible customer service. Highly Overprice Not enough security It does not have security camaras. For the amount of money they charge you would think they at leats would have security camaras. Never seen a security guard the many times I had been there

Regina Rules.

1. I was able to rent a storage unit for an awesome price! 2. The staff at public storage were willing to deal with my picky expectations for my unit. 3. The clerk Regina deserves a special recognition for being so polite and informative. She took the time to show me multiple units (all on different floors). She was attentive to my and my partners' questions. 4. I will recommend this location to friends who need to store.

Great experience. Paperwork was quick and very detailed explained by staff. Staff is super friendly and helpful. Staff person Delores was kind and awesome. She tended to my needs and was very insightful about the unit. Made me feel like a valued customer and definitely will recommend this location for anyone who needs storage space and packing needs.

Regina and Susie recenty went beyond standard service protocol to make me and my wounded foot comfortable while waiting a very, very long time for my ride to arrive. They were professional and extremely supportive. My thanks once again.

Dominique & Susie are the best & very helpful

Regina was great in helping me find the perfect storage unit for my stuff. Great facility, never crowded, safe, secure, and air conditioned. I highly recommend this location over others in the area.

Honestly the front desk managers made this experience 5 stars! They are "on it" and with a great sense of humor. Plus, it was the most affordable rate I found in my area. Thank you Regine & Dominique!

I just got a storage unit and picked this location because it is close to my home. The experience working with Regina in signing up, getting a tour, and handling all the paperwork was fantastic. Her positive, joyful attitude made the experience seamless and I really valued her helpfulness.

Regina and Susie are super helpful. I had a great experience here!

Stored my things here for 3 years after college. Everything went smoothly until I lost my keys to the unit the day before moving out. Called a lock smith out who said the lock was unpickable??? Needless to say I was in a pretty bad mood. However, Regina and Cesar at the front desk helped me turn what was a very stressful day into a positive one. Not only were they two of the most positive-spirited people I had ever met, but they also took my side in helping me sort out my situation with the locksmith. Further they were able to call their building manager who was on site within 5 minutes and was able to quickly get me into my unit without any haste. I should have just gone to them first! They are truly on the customer's side. Normally I think of storage facilities as dimly lit spaces that I hasten to get out of. However the cheerful bright character of all of the staff make this a place I will definitely use the next time I need storage.

Regina was great. She made the experience fast and fun!

Regina and Dominique were very awesome. They answered all my questions for my storage needs. They made my move easy. Thanks ladies.

Friendly and professional service! I promised To leave a review, so here you go Kayveon and Delores :)

Dominique was very helpful. Today she tried her, best to assist me. Very good customer service I will recommend this location in ask for Dominique she's the best

Dominique in regina are the best. They are the best in very helpful.

Frednesha was a great help and a pleasure to work with. Thanks for everything. Go here if your reading this review!

I'm really appreciating the nice employees that are in the office of that location specifically nice young lady her name is Dominique. I can't believe it with all the customer they have she still remember my name every time I walk into the office even I just go once a month to pay my rent. How nice she treats every customer.

Great, careful & conscientious service. Dominique rocks.

We are greatly satisfied with Dominique services today she was very helpful and kind

Monique helped me out, and she was very thorough and nice.

Monique is the best! She was super helpful and got me right in this morning. I highly recommend her and Public Storage for your storing needs.

Great customer service - excellent help from Michael and Kayveon - got us exactly what we needed quickly - we will refer more people to this establishment !! 6 stars

Dominque

Excellent service from Dominique and Monique , I really appreciate their help !

I really like the service from Dominique and Regina. they always answer my questions, and are very polite .

Kayveon was very pleasant, great customer service.

Dominique is totally friendly, helpful and amazing!!!! We have used many public storage facilities and with her help we think this is the best one. Ask for Dominique!!!

Erika and Domenique are the best team ever!!

I have a space in the valley however I come to this location to pay my bill and im glad that I do because I always receive the Most exceptional customer service from Domonique its always a pleasure dealing with her and her electric smile . Ive almost considered moving my space to this location just because of her. Now days its hard to find people with positive energy and very helpful and I really appreciate that.

Went in to inquire about prices. I'm moving at the end of the month. The customer service was excellent. Dominique showed me around on all unit sizes. I really appreciate the service provided. I will be returning. Thank you!

Snakes. The facility was all that is necessary for storing my things. While the elevator never functioned correctly I was able to store my things in a well-lit facility. I was there for several months. The issues came up with the management policies. When I moved in I was told that I should set up their monthly auto-pay system and that if I moved out mid-month they would reimburse me for the unused portion of the prepaid rent. Apparently this was a blatant lie, a lie that was repeated twice when I signed up and again when I spoke to the manager early in my rental term. When I did move out and spoke to a representative again I was told that I could not get reimbursed for unused rent BECAUSE I was using auto-pay. They also said that I just happened to have moved out one day too late to have a chance at refund had I not used auto-pay. Convenient? I understand that that employees may not know intricate details of how these things work but when I go out of my way to clarify a point that is very important to me I should be told correct information. Thank you for stealing from me Public Storage. You have guaranteed that I will take my business elsewhere in the future and that anyone who respects my opinion will also use your competitors.

my dealings with the woman who previously ran the place were.....not so good.... but the three girls there now are the best. sweet, helpful and pretty. i don't dread going there any more. thank the lord.

I just moved some items into this facility today. Very secure facility with good access hours. I made the reservation online and had a call to confirm the reservation and move-in date with 15 mins. Excellent customer service and support.

Where should I start...? My company moved to this facility after we moved out of a storage unit (with a different company) in Beverly Hills. To say the previous facility was less than optimal would be an under statement. It is the treatment I received at the previous location that truly makes me appreciate the staff at this particular Public Storage facility. From the day I met Frances she was immediately kind, helpful, and explained the do's and don'ts. I have now been at this facility for almost 3 months and during this time I have also become friendly with Erika, Dominique, and Dion. Each one of these ladies make up a sort of customer service dream team at this location. Today particularly my car battery died and Erika was kind enough to move her car next to mine and gave me a jump. I might still be waiting there if she wasn't there... Ignore my 5 stars cause I give this place 10......10 stars....

Great facility. Well maintained with easy access. Staff is very helpful and friendly. Highly recommended.

The best storage ever. Very friendly people. the manager Francis is awsome. she helps people any way she can. Dominique is another employee that goes out of her way to make sure every one is happy with their storage experience. I would recommend this storage to all my friends and family. they go way beyond to make sure every one meets their storage needs. no headaches in this place. its certainly worth more than you pay for every month. Its also very convinient that they sell almost every material you need for your storage needs such as boxes, tapes, and locks. I have a storage here for over 2 years and i am very satisfied with their services.

Facility was easy to access, clean and well maintained. Frances took great care of me! Would definitely recommend this location!

My dad had two units here, then I inherited them, and got a new one for a total of three and after his estate was settled I finally closed the last one this year. This tenancy lasted about three years and the whole time Frances was the most friendly, helpful property manager who really looked out for my interests. I've spent a LOT of time in this facility and I'll almost miss it! It was clean, quiet, easy to access. Dion and the other staff members were always smiling and ready to assist.

This place is awesome! The manager is great to work with. Her and her staff always go the extra mile to help out and greet me with a smile. The storage facilities are very new, very clean, and the best in the area. The covered parking area is a real bonus (no returning to a car baking in the heat!).

Dominique is very helpful and charming. She always smiles and is always willing to help. I rented other storage locations for work but came back to this one because of the great customer service.

Excellent and helpful staff. Highly recommended for all basic storage needs. Frances is always so accommodating, friendly and ready to help answer any questions that may arise. Great place!