Public Storage Self-Storage Units at 11625 W Olympic Blvd, Los Angeles, CA

Jade is the most kindest!

Regina was amazing and deserves to be promoted and given a raise.

Very clean storage building, the staff is great. Not real happy with the app or the hours but satisfied otherwise.

Unit was robbed and ransacked less than one month after moving in. Security cameras everywhere passcodes required, obviously an inside job. No help from management.

Carri Is exceptional her timing was exemplary she treated us with professionalism care and concern attended to our every need we felt very welcome I’m glad to be a board. And Jade is the best, always greets you with a smile, very professional and takes me like I’m family. Love her big time!

Jade provided me with excellent service! Very great experience!

Jade was so helpful and very nice!!

Excellent service Jade manager at this location is Five star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ helpful , courteous, and a wonderful personality answers all questions. This is a wonderful location and again wonderful customer service from the on site manager Jade 🌟🌟🌟🌟

Nobody works here. They will waste an hour of your day waiting falsely for nobody to show up. Nobody answers the phone. Nobody will check you out, that way they get an extra months rent for sitting around doing nothing. This is not a business it's a SCAM and nobody should give them a dollar.

Nan did a exceptional job she is a very nice and caring employee and her customer service skills are off the chart she always has a smile on her face Nan is always a pleasure to work with and I will recommend all my friends and family to rent with her property

Nan is excellent, she ALWAYS deliver. I see the back gate is finally working and she always make sure everyone has a cart or ask for a ETA for the next person. 10/10

Nan is amazing. The building stays nice, clean, and smelling great. The back gate actually works now, I know we asked about that gate everyday and Nan got it done. Thank you Nan for all of your dedication and hard work

Ashley was very kind and quickly accommodated me.

Nan is EVERYTHING you would want and need in a manager. Hard working and always smiling. Been seeing a lot of new faces but Nan is the most consistent face I’ve seen. I’m here so much we are practically family lol. The property is nice and clean and always smell good. The app is great but I still go inside and say hi to Nan 😁 recommend 10/10

I am a current tenant at this facility and I called to speak to the property manager about my recent invoice. Angela answered the phone right away and was so kind and helpful. She answered my questions and solved my issue in less than 3 mins. What a total pleasure! If you are looking for a storage unit go see Angela!

I had to switch my belongings from one storage place to this one and I couldn't be happier. It is always so neat and clean. I was helped by Nan Jackson and her communication skills were amazing. She made sure to lay out the cost, access information and store hours. She met us with a smile and friendly hello and made the transfer easy and effortless.

I was having a bad day but Nan had such a positive attitude that it made me smile. She was very helpful and informative. I was nervous about leaving my things behind but she assured me that they will be safe and that I can always call with any questions I may have. She made sure I could access the app and understand pricing and what I had to pay.

I went in yesterday to get a storage and I had some problems that were all on my end. But Ashley went above and beyond trying to accommodate and help me. For which I am so grateful. Busy carrying boxes she even got a cart for me to carry my boxes with. It’s nice knowing such sweet people exist and are so patient and understanding. The facility itself is great, very secure and feels safe.

So glad Nan is back. Order and cleanliness is restored. 👍👍👍😁 Edit: Nan is still AMAZING. She got me a discount on my rent awhile back and I just love her and the property. She’s really the ONLY reason I’m still renting 😁

...amazing service! Nan is great!!!

"I just wanted to take a moment to express my sincere appreciation for NAN & Ashley at Public Storage. Their exceptional service truly made a difference for me. From their deep knowledge of the facility's offerings to their patient guidance through the rental process, every interaction was a testament to their dedication and professionalism. They went above and beyond to ensure everything went smoothly, and I couldn't be more thankful. Thank you, Nan, for your outstanding support!"

Very good service, pretty convenient from my home. Ashely is very nice and patient. She helps me transfer from another storage seamlessly.

Nan was very helpful she made me feel welcome she gave great customer service, and I would recommend her always.

Nan is super and amazing she is very kind and sweet. A Wonderful property manager Nan keep up the amazing positive energy!

Nelly helped me setup my storage locker. Very friendly and great customer service. Clean location and situated right in front of a bus stop.

Nan was the sweetest and most considerate while assisting me. I would recommend to anyone 10/10

Nan was super helpful!

What a great experience. Nan (sorry if i spelt it wrong) was especially helpful! Best storage in town!

Nan was incredibly friendly in helping me choose and set up a storage unit! Because of her, I feel safe storing things here and know I’ll have help when I need it.

Nan Jackson, one of the supervisors at this location was able to assist my mother and I with a few difficult issues that we had with our storage unit. She was very insightful, kind, hardworking and respectful of our needs. I highly recommend anyone to come here for your storage needs and ask for Nan Jackson. She is one of the best employees I have ever encountered.

Nan is the greatest of all time. She is the heart and soul of this company. Her customer service skills and personality are a bright light in this dark and dreary world. She deserves a raise and a promotion.

Nan is awesome! She has a wonderful personality and a kind and helpful spirit! Nan you Rock. Enjoy your birthday time off!🎂🥂🍾

Nan with excellent quality of service made it a great experience

I recently switched storage facilities to this location. It was tough to navigate the hours and I couldn’t have made it without the staff. They’ve got some great people working here, but definitely take note of Nan. She’s always worked with me regarding payments and access and helped me get the right coverage for my unit. She’s fantastic, if it wasn’t for her, I wouldn’t be here!

Nan is very helpful good customer service, I recommend this property to my family and friends thank you for your help

amazing nan

This particular public storage staff is very very nice and extremely informative and very helpful.

Nan is amazing. Super nice

When I came in Nan was the one who helped me and she was real cool to work with and easy to talk to

Ashley was very helpful and took care of me and made sure that my belongings were in safe hands and at a good cost Good customer Service Thank youu!!!!

Staff was very knowledgeable and helpful. Answered all my questions and did a great job in assisting me. I highly appreciate them. I believe the name was ashlay and nam, not sure sorry. Overall they were great. With employees like them I will forever love public storage.

Nan is the best…she was kind and didn’t mind answering any of my questions….thank you nan

Ercan is the best! He was very helpful and kind and gave me all the information I needed to complete my rental. I feel very secure renting at this location. Thank you again Ercan!!😊

Nan is exceptional,

I was fighting for 20 minutes to lock my storage unit. I’m very happy with this storage facility . I went to the office for help. Nan took care of things like a boss!

Nan is really helpful and nice.Love this location and how clean it is

Ercan nice very helpful!

Nan amazing the best nice person who help

I came here at 5:50 last night (not realizing the closing time), and Nan was in the parking lot and she was so helpful to assist me find our unit (it was my first time there), and helped me quickly get what I needed and was out at 5:59! She was the sweetest kindest person I’ve encountered in a while and she is the property manager as well! Thank you Nan! I hope the company recognizes you as a true asset!!!

Front office was so helpful with my storage needs

I came into the store. Ashley greeted me really great. She also answered all my questions that I needed for my move out. She helped me with boxes and tape and also I asked questions about the storage and I got a 10 x 10. Thank you.

Nan made it easy A plus

Came here on Sunday with my movers and the lady who claimed to be the manager made me wait 2 hours before coming to let us in. Keep in mind I have to pay the movers by the hour. After calling to let her know I was coming, as soon as we arrived she just disappeared for 2 hours. I was told on the phone that I needed to show ID in order to be let in so it was very unprofessional given the amount of time we stood there for. When she finally came, she didn’t apologize or seem to care about making us wait. She just said that she’s the only one here today and that she doesn’t get paid enough to be there.. She had a very unfriendly demeanor and was inconsiderate/rude during the whole experience. Would have gone somewhere else if I could but that location was the closest to me.

Thank you Nan & Jade. They were helpful with all my questions and very accommodating to my situation, since I’m a disable

I wanna appreciate the time and effort that the women employees had put in to help me understand the rates there patience is greatly appreciated.

Nan and Brittany are very professional and courteous. They treated my girlfriend and I are very pleased to know them and am impressed with their attention to detail, professionalism and being treated like family! They are both very sweet☺️Thanks public Storage for taking such great care of our stuff. I highly recommend this place!!!!!💪📦📦📦📦📦

Ercan very friendly and professional enployee thanks

Nan and Britney deserve raises! They are awesome workers!!!

Claudia was amazing!!! Helped so much. Promote her asap!!

Nan was awesome, shes is nice and very great at what she does. Has a great smile and personality. The office smelled good very nice and clean along with the restroom and rest of the building. Love the app glad I didn't do a erental or I would've missed out on meeting such a great manager.

Very helpful staff! Recently, Jade was wonderful and Keith got my old lock taken care of as I had lost by original key. Can’t emphasize Jade’s help enough - Cheerful, courteous and went out of her way to attend to my situation regarding the lost key and new lock. I’ve been there for years. Great, safe place.

Nan, Otis, and Gerren are the superstars of Public Storage. They work so well together. The building is clean and always smell good. You have questions they have answers never get the run around with these 3. They’re always smiling, very polite and funny, BEST people to be around. I waited to write my review because I wanted to make sure it wasn’t a one time be nice and rent situation…they’re nice ALL the time gives off a family type of vibe. They made my 1st day, my in between days and my current day very enjoyable. I’ll be sad when I move out but as long as you have the dream team there Barrington will be just fine.

Nan was so great! Extremely friendly and helpful

Would love to give 5 stars but unfortunately they rarely have carts available because they only have 6 for the entire facility. I always end up having to carry everything up myself or wait 15-30 min for someone to appear with a cart. Such a bummer but other than that, everything else about this place has been wonderful!

It was a pleasure working with Otis & Nan! Highly recommend this place!

Nan and Gerren were awesome. They got me a decrease so I don’t have to go anywhere just yet. Nan has always been super with me and Gerren is following in her footsteps to being the best. Great conversation, laughs and smiles. Great vibes with these two.

I experienced impeccable service with Nan. I appreciate her a lot. Thank you again.

Nan is amazing. I came in to rent yesterday very helpful and knowledgeable. She showed me to my unit yesterday and today. She has a great attitude, smile, and very welcoming. She always has a smile. She helped me with the app I am very pleased with her a d my unit. She deserves more than 5 stars

Great place

I've rented storage at various times through the years... However, this location has been my favorite. It's always a real pleasure dealing with Nan... She's the best Public Storage employee that I've ever dealt with, "An Absolute 5-Star Delight!"

Claudia was very wonderful! She helped my father and I find the right size storage unit and even showed us our options. We really appreciate her kindness and her ease in answering all of our questions.

John was so helpful! Great experience

Great storage facility. Ercan is great. Otis is great. They were both a huge help when an issue arose with my unit. Very helpful, thoughtful, professional and courteous. They both deserve a raise. Also, Aja on their customer service support line was perfect. Kudos to the district manager as well for their support. I’ve had great experience from this public storage team. Highly recommend them.

Ercan was a lifesaver. I accidentally left my unit unlocked while going away and they secured it until I got back!

I’ve been using public storage for years and I’ve never been disappointed. Nan and Otis are the very BEST duo I’ve ever seen. Love the app, the cleanliness of the facility, and their amazing customer service. They do what they can and help in every way possible. Thank you both for being super stars…all heroes don’t wear capes

Nice facility and great staff. 5 star experience and 10am at customer service

Great

Enjoyed my visit. Nan is the bomb. She was very helpful and we even shared a few laughs

Claudia was incredible, insightful and extremely helpful. Very patient and kind I appreciate all the help and laughter made my storage experience better than I could have imaged and I solute her for dealing with my needs/requests as well as others. Thank you :)

We have a great, kind, knowledgeable, and helpful Manager, Nan! It made everything so easy! Thank you, Nan!

Joanna and Kenyon was super great they greeted me with the warmest smile I enjoy stopping by the office to see the girls thanks for great customer service After 6 years of being with public storage my rate increase kept going up every 6 months. I get that but if the employee's hourly rate did the same I would be happy about that.. The employee's Claudia, Nan and Otis at 11625 Olympic blvd have made me very happy every month I pay my bill. I could easily pay online but I look forward to seeing there smiling faces every month. The 3 of them even convinced me to stay at my unit because I found a better rate in a different city. I totally support hard working people and customer service.

Purchased some boxes and came across employee named Claudia which found to be extremely helpful and courteous and went beyond to make sure I found exactly what I needed. Thank u for having an outstanding employee

If you like a great place to stop and go, store a few things, hide some gift- wraps, or just store... Public Storage is the place to be! You can't beat a clean, organized, facility with a smile. When you see Otis, you can't help smiling back, when he greets you. His humor will lock you down as you go along, you feel so free because of the security here. Nan, was born with a smile. Always, like her counterpart, business comes first. Showing, how well they all work together, so operation stays tight, well teamed. Yet Nan never misses a chance to help out her neighbor when in need. We are not just patrons, customers, or people with interest; we are her neighbors. We look out for one another, within reason. Claudia's approach when covering, is, nothing too far... or where you are, she is there. She will meet the need. So Public Storage has to make sure they touch bases with one another. A job well done, with people, who go beyond, for your every need. Where will you find Otis, Nan, and Claudia... Public Storage of course. Bery and Olympic, stop by, they may have a room just your size. Blessings on all your Journeys

Nan and Otis are a dream team. I just absolutely LOVE these 2. I love that they have some rules and boundaries. They go the extra mile to make sure our belongings are safe, and they do it all with a smile. And when I tell you the entire building seems to glow now, it always smell so clean from the office to the bathroom to every single hallway 😁 The app and GREAT customer service is much APPRECIATED 👍👍👍

They jack their rates after you move in. This place changes their hours of operation without notice which, inconveniences anybody trying to pull their belongings out. It’s the dirtiest storage facility I’ve used. There have been multiple break-ins to different units. I do not recommend this location.

Went and made a payment and I saw my pal Nan. Congratulations on the bigger property I know you'll do great!! 😀👍

First time ever walking into a Public Storage I was completely confused and unaware where to start. I walked into the office and was met with a smile from Otis. I told him that I had no idea where to start and he new exactly how to help me. Whole experience was full of smiles and laughs. Genuinely a good soul. Shoutout Otis, excellent worker 👍

Ashley quickly handled my transfer reservation with ease.

Ashley is one of the most kind-hearted and helpful employees I have ever come across. She has always been a helping hand every time I go in and truly cares about my experience at Public Storage. I was running late to public storage one time and she kept it open for me as well as helped me get everything I needed into storage. Overall, I had a great experience and very fortunate that Ashley is working there, she makes it all the better!

Ashley was helpful and great got 2 units In less than 20 min, will come back

Ashley was so wonderful to work with! From the start, she was eager to help us secure the right unit and did what she could to make our move-in process easier. We had some trouble moving into our unit initially, but she was very patient with us and was very willing to lend us a helping hand. Overall, she was very accommodating and understanding, and made our experience with Public Storage a very positive one! Thank you, Ashley!

Miguel was so helpful through my whole process! I have other storage units at Public Storage facilities and this by far is the best building and friendly staff! Highly recommend!

Ashly was amazing

AMAZING

Ashley was very nice and supportive!

Ashley was fantastic! Great customer service. Ashley was knowledgeable, friendly, patient (I had a lot of questions), and helpful. I feel very comfortable doing business at this location and that is 1000% because of Ashley.

Ashley is fantastic and makes renting a unit a breeze!!

Ashley just helped me rent 2 large units. She basically did it for me. Super smooth and she was super accomodating. Excellent experience!

Very friendly and professional staff. Ashley is awesome!

Staff Ashley was super helpful and personable. She was willing to go the extra mile and make sure that I was taken care of properly. She had a pleasant demeanor and was a delight to speak with. Unfortunately, I did not have as positive of an experience with the staffing the two days prior to the day she was scheduled. I recommend anyone doing business at Public Storage Barrington to request for assistance from Ashley!

Hi, I came to Claudia because my other location was raising the rent drastically and she was so helpful to me and gave me all kinds of information and really made a difference in my life today with the cost of storage.

Sasha was very friendly and generous with her time.

Jose. Was extremely nice and competent.

Claudia and Jamie were so incredibly kind, efficient, Cordial, and extremely helpful. They make renting at public storage a pleasure. 11625 west Olympic blvd, La, ca 90064

Un excelente servicio de parte de los empleados claudia y Jaime

Claudia and Jaime are awesome in helping out customers they helped me out with my fees thanks again guys

Let me start by saying that I was having a rough day. And that was before I even started emptying out my two storage units for my move north. Claudia happened to be working on this particular day. And if it wasn't for her, my day would have been a complete disaster. She treated my wife and I as if she had known us for years. Her friendly demeanor and can do attitude made one of the worst days of my life tolerable. She really was fantastic. Thank you again, Claudia!!

I experienced the absolute best customer service with Claudia as my advisor. She is knowledgable, friendly, and set me up with exactly what I need for my storage requirements. The facility is clean, safe, and easily accessible in retrieving or delivering items. I love seeing Claudia at the front desk cause I know if she's on site, my questions will be answered.

Great service from Claudia, thank you!

Claudia was exceptional and answered all my questions for me. She also helped me find a bigger room for my promotional date and walked me through all the steps, thank you so much!!