Public Storage Self-Storage Units at 3752 Cerritos Ave, Los Alamitos, CA

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 133/moSmall 5'x10'- Upstairs/elevator
$ 133/mo $178Best Price LabelHurry! -
10'x10'Online only price$ 139/moMedium 10'x10'- Upstairs/elevator
$ 139/mo $278Best Price Label -
10'x15'Online only price$ 280/moLarge 10'x15'- Upstairs/elevator
$ 280/mo $373Best Price Label1 unit left! -
10'x15'Online only price$ 292/moLarge 10'x15'- Inside unit
- 1st Floor
$ 292/mo $389Best Price Label2 unit left!
Nearby Self-Storage Locations
Self-Storage Near Los Alamitos
Resources from the Help Center
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Los Alamitos Storage Units Near 605 Freeway
Public Storage in Los Alamitos is a convenient location, with easy access from the 605, as well as the 405 and 91 freeways in northwest Orange County.
This location offers storage solutions for those in Los Alamitos, as well as the Hawaiian Gardens, Cypress, Rossmoor and surrounding communities, with a mix of indoor storage units and outdoor drive-up units.
Did a day trip to Seal Beach Winery get a little out of hand and now there are suddenly a dozen boxes of wine that need somewhere to live? A 10x10 storage facility is the perfect answer.
Is a relative or loved one moving into nearby Leisure World and needs somewhere to store beloved belongings nearby? A 10x20 or 10x30 storage unit provides more than enough room to accommodate a simpler lifestyle.
This location features a keypad code required to enter the facility.
Los Alamitos, Spanish for "the little cottonwoods," is truly one of the gems of Orange County. Public Storage takes great pride in offering excellent self storage service to the community.
Amenities:
- Friendly, professional staff available for customer service
- Packaging supplies, moving supplies available to purchase in office
- Open 7 days a week
- Flexible month-to-month rental options
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 291)
Very clean place with great costumer service! Jocelyn was amazing! She was very attentive to our questions and concerns.
Jocelyn is the best public storage employee!
I have been storing here for over a year and I’m always happy with how helpful Jocelyn and Erik are
Michael is incredible!! He was so friendly and helpful with every step of the way! Answered all of my questions, and made the entire process seamless! Thank you Michael for making this the easiest choice I've had to make!
Jocelyn was extremely helpful. Very clean and organized storage facility
Had a great experience at this location, amazing customer service.
Wow what a wonderful experience! Joslin was such a fantastic wealth of information, I have never rented a storage space and she helped with all my questions and concerns in a professional manner. I most certainly recommend this storage space location only bc of Joslin.
Jocelyn has always been great, helpful, and knowledgeable, she makes the experience there the best.
Jocelyn helped me moving in and out. She was very helpful and nice
Jocelyn is literally the best. She is an amazing employee and makes every visit to my unit great. she is professional and kind, she is always ready and willing to help. Thanks Jocelyn!!!!
Jocelyn was so friendly and helped us check in very smoothly. She helped us with everything we needed and was very knowledgeable. The facility is clean and secure.
Very nice manager, quick and thorough!
Jocelyn helped us so much…such a great experience
I worked very closely with Jocelyn, my property manager; I could not be more satisfied with her service, she went above and beyond to accommodate my needs and helped when she had no reason to, other than kindness.
Amazing experience with this place, Jocelyn specifically was so beyond helpful to my unusual situation and made the entire process so much easier. Highly recommend this place & to work Jocelyn in particular. :)
Such a nice person, Abby, at the front office. She is so sweet. She was so helpful. The place got a remodel and it looks so nice and clean. Even the hallways are nice. I also like how you can get in by an app on your phone so you don't have to get out of your car anymore. 👍🏼
I was helping one of my friends who has their stuff in these storage spaces a couple days ago. I was struggling and dropping things and then Abi saw me and gave me a cart. She was very nice and helpful with any questions I had so I just wanted to say thank you. Thanks Abi.
Abi was great! She was incredibly kind and answered all my questions. She took time out of her schedule to make sure I was helped and gave excellent customer service! 10/10!
Jocelyn was so helpful, knowledgeable, and had a terrific aptitude for sales. She is a true asset for Public Storage Team. A great hire to be sure!
Although I didn't end up getting a space here, I was impressed by Joclyn and the customer service she performed. She was informative and responsive to my questions and requests. Keep up the great work.
Jocelyn was so friendly, professional and knowledgeable about everything regarding our unit & insurance. Thanks for making the process so smooth and easy!
I was helped by Suly. She met me at the location today. Suly went out of her way to thoroughly explain the storage policies. She assured me enough for me to choose this location. We walked up to my unit, she showed me how to get in and what would be the best route to reach my unit. She is extremely helpful, very friendly. I can tell she is very customer oriented. Thank you Suly for all your help.
Too expensive.
Great customer services! Thank you ken for all your help 🙏
My family has rented here for years, and it’s been a great solution for extra storage space. Today, I noticed for the second time the walls in my unit looked damaged, so I went to the office for assistance. Jocelyn was very helpful. She was professional and kind and took care of my concerns right away! I felt heard, and she followed up with a solution the same day. Thank you, Jocelyn.
Jocelyn was amazing. She helped me get a good deal on my rate. Very nice and responsive. Will definitely use this place again not like the other careless storage facilities.
Jocelyn is always helpful whenever I need a cart and js always courteous.
Jocelyn was very helpful and courteous :).
I was looking at a 10x10 unit and Shayla was extremely knowledgeable, so sweet just a lovely young lady.
The rep Alexis was very kind and patient explaining the process to me as a new customer! I had a very pleasant experience! !!!
My families stuff was stolen here after 4 years. They sale scam insurance which they own Theyy have no camera surveillance or Security guards. The police who took the report when my 89 year old disabled mother in laws stuff was stolen said this is a common occurrence here. If the lock is picked the insurance is worthless! Beware!!!
The facility feels clean, well-kept, safe, and secure, and Jocelyn is such a friendly and attentive manager!
Jocelyn at public storage is the best! She is very sweet and helps me and mostly my elderly mom with her storage. She always checks up on her when she’s alone and I appreciate her very much.
A well run facility with an enthusiastic property manager who is interested in helping you. Facility is the cleanest storage I have come across both inside and out.
I go to this facility to make a payment on my unit that is located elsewhere. Jocelyn is always very pleasant and efficient. Not only Great Customer Service but consistent.
Jocelyn the Manager is on it, and works for you as a tenant
This place is great. SUPER clean and organized, safe and friendly. Jocelyn manages the place and really goes the extra bit to make you feel secure and welcome. I’ve had no issues and they’ve worked with me in every aspect to make a rather hectic move quite a bit smoother. Highly recommend.
Needed a small rental space, Jocelyn was very helpful. Made the process fast and simple.
Jocylen helped out greatly, she was able to get me a dolly and helped out with any questions or concerns.
Great customer service as always
Miss Jocelyn was super helpful and really polite and made everything really easy and did everything professionally.
One of the best public storages around always clean. Any questions or concerns Jocelyn is always so friendly and helpful.
I have had a few different public storage locations, but this small public storage in Los Alamitos is by far the most friendly location. Jocelyn got us set up in two units for our move, and has just been a truly awesome. She's always around for help at the facility, and has answered all of our questions. Definitely will tell anyone looking for a unit in the area.
Great place got my parking spot quick. Jocelyn was very nice professional on doing paperwork. She is awesome doing her work.She speak Spanish and English which very good for business. I very satisfying with business.
Jocelyn was very helpful and patient she explained everything I needed to know about the storage thank you! - Angel
Carts are never out where you can use them, and they removed all the door handles to access the facility on the first floor except for one in the far corner and will not provide a stop to prop the other doors open while you load/unload your items. This means you need to walk all the way around the long way through the entire facility to open and close the door nearest your unit for each item you carry in and out. I pay extra for a unit on the first floor but the second and third floors have direct parking lot access to multiple elevators and do not have this problem and are literally easier to access. Being on the first floor is significantly less convenient than when I signed up and had easy access to my unit and carts available all day to help load. Of course price was not adjusted to reflect any of this. Edit: Wow, I realize after posting this review the price was adjusted UPWARDS by 20% overnight (around the time they removed the door handles) with absolutely no notice. No email. No call. No text. Autopay was a mistake. Absolutely ridiculous. Revised to one star.
Jocelyn was super friendly and helpful. She made the move in process really easy and was very nice!
Thank you Jocelyn for helping me with my rental and taking the time to show me around and answering all of my questions
After having some difficulties finding a storage space for my trailer, I came upon this PS location, and the manager Jocelyn went above and beyond to not only secure my spot, but also made sure I was comfortable backing in and parking. I appreciate good customer service and these days it seems a rare commodity, but Jocelyn was aces! Thanks so much for making sure I was comfortable and working through my issues.
Jocelyn was a super host. Supper friendly and overall a great help. Putting my belongings in the storage was a breathe thanks to her :)
The manager Jocelyn was very kind , helped and assisted us with no problems
Have to avoid the stalker manager.
Jocelyn was very helpful and very nice. She mentioned everything I needed to know and walked me through the process making my move very easy and comfortable. I would recommend people to use public storage especially with how easy Jocelyn made my move.
Jocelyn is always helpful at all times.
Jocelyn es muy amable, me gusto su servicio, gracias por la ayuda
Debra was wonderful, so helpful and friendly. I needed to downsize my unit and she made the process as simple and easy as possible. Thanks Debra for all your help.
The storage looks clean and secure. I'm very satisfied with the reputation of Public Storage. Jocelyn gave exceptional service
Very clean
Rented my storage yesterday and Deborah was very helpful. Thanks!
Had a great costumer service I believe her name was Alexis very kind patient!
I truly enjoyed Deborah’s personality on the phone and in person. As well as her work ethics. She called and notified me that my storage lock was not on properly and I so appreciate that. Thank you Ms. Deborah!
Customer service pretty good 🙂.
Deborah is the best
Went by to pay my bill today. So glad I did. Was unaware of the latest changes. The manager Deborah was in the office at time & she was very helpful in explaining the new way of getting in the facility by way of Public Storage app. She was very helpful in showing me how to set up my phone with the new key code. She was very helpful and it was alot easier for me with.her help. Thank you Deborah
Securing a storage unit was very easy and straight forward process. Deborah (the woman who helped me) was amazing. She was very kind and polite. She knew the process very well and she gave me great advice helping make the process smooth. The price I got on the unit was great.
Deborah is the kindness person I have met at this facility. I've had my stuff there for quite some time and have met a few of the mangers. Deborah far supersedes them all. It her excellent customer service skill and her kind personality that set her apart. Thank you Deborah for your kindness. It's not every day I run across people like yourself.
Im so glad i came to this location . Not only was it super clean but miss Deborah was very polite . From the moment i walked in she made me feel very welcomed and made sure i was getting the best deal . She made sure i was getting the right size unit . She answered all my questions without hesitation. This will be my only location from now on . Anyone looking for a storage unit ,i suggest this location . Ask for Deborah.
Whole site is very clean, recently upgraded elevators, safe area, excellent on site customer service. My unit was broken into late last year, on a Sunday when it was open for business. Security could be a lot better, will vacate unit soon for good.
Deborah is great. Always helpful and friendly.
Was informed of a lock issue and was helped excellently by Micah.
Deborah has made things a whole lot easier and less complicated when i need help or even just making a payment. So nice and welcoming she'll make sure your visit to public storage will go smooth and quick and if anything is wrong, she will push and fix the problem. Thank you deborah
I came in to look for a storage unit and they were all (if not most) were being used and Mrs. England pointed out properties that were available and was very helpful with my issue.
Helping daughter move.
Came in to make a payment and the manager Deborah very nice
Had a problem with a light and it was fixed very quickly!!! Thank you!!!
Deborah was very helpful we ran n2 a computer problem and she kept pushin until the problem was over thx alot deborah
This was my first time renting a storage unit. Deborah went above and beyond to make this experience so much better than I anticipated. She was knowledgeable, helpful and kind. I can't express enough my gratitude for Deborah in this extremely difficult time. I have already recommended this facility to several friends and family members. "Thank you" Deborah from the bottom of my heart!
Had my stuff here for a little over a year, had no issues whatsoever.... the customer service here is really above standard specifically an employee named Debra who went above and beyond to make sure I was able to get a move out date in the correct time frame that work with my schedule without having to pay for an additional month.... I would definitely rent here again she made the transaction very easy without any hiccups or issues
Deborah is very nice and helpful thank you
Staff friendly.
Tina was extremely nice and very helpful!
Customer service at this location is excellent. I had a question/issue recently and contacted the office. Tina was friendly and attentive. She informed me that she would “look into it”. Less than two hours later, she called me back with a resolution and it was better than I expected. I have always been happy with the office staff here, but Tina went above and beyond. Thank you.
Diana over the phone was so easy and helpful with finding me a location and space for my specific needs! Then Tina the MGR at this location was so quick and helpful to speak to me over the phone, show me the space, make SUPER helpful suggestions regarding the space and things I might need. Really appreciated how quick, easy and painless she made the whole process and love the contact-less setup the company has for the employees! Highly recommend!
Went to PS to get information for storage and supplies. Tina was very knowledgeable and helpful. Thank you
Debra the manager on duty, was very helpful and professional. She even made sure to inform me of additional products that would make my storage experience much better. I would definitely recommend public storage to anyone that is looking to store their belongings as she made the process seen simple safe and affordable. Thanks again for all your help Debra:)
Scarlett was very polite and went out of her way to actually explain to me what might be wrong I was having problem login to my account
I came in today to make a payment for my mom and the worker there, Deborah was so nice and was quick. Thank you.
Great experience!
Thanks for Deborah in this time of need shes friendly and efficient I've rented hear in the past still very clean but Deborah with her warmth smile made this moving day much better than before 😊😊 Thank you
Deborah was awesome!!😁😁
Very quiet and clean storage place and Deborah was awsone
Property seemed clean and organized, Staff was nice and helpful.
Price has gone up twice since I've began using this location as a storage unit. It was the perfect rate before, but the new hikes seem unnecessary, especially for a unit as small as mine. But the staff is exceptionally accommodating and welcoming, and the ease of use here is second to none. Price hikes are the only reason for three stars. In every other way, this is a great storage facility.
Danielle was very helpful. She knew her info very well.
I went in to check on some prices for a storage unit, they had a really good deal & Danielle was very helpful & I would recommend this property to family & friends. Very friendly service.
Great customer service! Danielle always has a smile & is very helpful
Five star. I am inpressed with the level of service danielle is awasome and knowledgeable and nice
Danielle, was very helpful and nice. Was able to help alot of people efficiently.
Friendly staff great deals
I have been here for over 2 years now. Property is clean, secure, and well maintained. Tracey was awesome helping me chose the storage option that was best for me , as my storage needs have changed and offered me services and products I wasn’t aware of..that I needed!
Great customer service.
Tracy always has a great attitude. Always helpful, smiling and laughing. I reccomend this place is never too busy very clean. I'm not getting a discount for this review 😂😅
Tracey Was very polite and helpful great service
Fantastic facilities. Always safe and clean. Tracey and Jen were great and helpful.
The staff is always friendly and helpful. Great deals on storage if you ever find yourself moving. Adrian was nice and happy to let us use the dollys so we could move easier
This place is clean and filled with helpful people. We accidentally left our phone there and someone turned it in. Adrian held the phone for us and returned it.
I came in with questions about my unit at the south gate location and Memorie was an absolute doll. She answered all of my questions and was really nice to chat with. Perfect customer service.
CAUTION!! Illegal practices!! This place did what is called “targeting” and sold my life without ANY notification! Over 40 years of my items were illegally targeted and sold. They lie and lie about doing things legally. They WILL be sued and they WILL lose as I have more than enough proof of their illegal ways. DO NOT USE PUBLIC STORAGE!!
Tracy has been good in all aspects on client satisfaction , she always has a smile on her face and willing to help.
I was in a very desperate situation and needed to store my things. I looked online and chose to take a look at your facility. I got there as she was unlocking the door. She greeted me so sincerely. She gladly showed me a few different sizes and I chose the one I needed. Tracy and I filled out the paperwork, she asked me if I needed a lock and I did, she asked if I needed the humidifier tub and I did. She was not pushy but these are things we don't think of. She went over everything with me. I moved my things the next day and there was Tracy's happy face, got me a cart. There is nothing more stressful than moving... and when you have a cheerful, helpful employee treating you like a friend it makes all the difference. Please share this review with Tracy because I'm moved and I'm happy and she added to this. I call her a friend. Blessings. Jackie Skaggs
To whom it may concern, Tracey has always been a hundred percent great and does her job well. It is very pleasant to come into a place where someone is always kind and helpful.
Tracey is great always nice and helpful . The facility is always clean I enjoy storing here.
thanks for the great service Jennifer
I've been using public storage for years and ive never been more pleased with the service that Jennifer provides. I have recommended this facility to both my friends and family as well as my company. Freeway access is great never any delays. The facility is the cleanest I've seen seen in 30 years. Thanks for the great service. -RG
Jennifer was so helpful
BREAK-IN ALERT! One of the most unsafe facilities to store your belongings. Our 10x10 unit was broken into and the facility has no information on the person responsible. Their security camera captured a person of interest on the night of the incident, but the regional manager failed to investigate, file a report or even notify the police. We were told that we had to come in and deal with it ourselves by filing a police report, but unfortunately we are out of state so recovering our stuff is becoming less and less likely with everyday that goes by. Now there is no record other than some “internal notes” according to their management. No help or cooperation from Public Storage or it’s Regional Manager was offered and no incident report was provided so we are completely in the dark. On top of everything, our rent has gone from $120 to an outrageous $200 in the first 12 months. So now we are paying $200/Mo and do not know if our stuff is still there on not. Public Storage has been a huge disappointment and we would not recommend it if you value your belongings.
Great customer service. Talk to jenny and she went to the steps to help me get a unit. Will recomend to friends and family. Talk to jenny shes the best.
The staff here is very accommodating! We had a few different issues with our lock and they were able to help us out in a very customer friendly way.
Very happy with this facility. Prices are fair, the property is secure and clean and the customer service (Jennifer) is amazing. I reccomend highly.
Nice people.
Very nice and helpful staff, especially Jenny! I would recommend this facility.
my storage is located in Van Nuys CA. Every time I come in and make my payments JENNIFER always has the cutest smile on her face. Her energy makes me feel so WELCOMED! It amazes me how much love people show her in the comments. Reading those reviews is what made me come here. They for sure weren’t lying when they said she’s THE BEST FROM PUBLIC STORAGE. Thank you for providing great service.
In all my years of renting storage units through out southern california i have never met a more thoughtful, kind, intelligent, young women with the customers best intentions always being clearly in mind than that of jennifer. If you are looking for a storage look no further, public storage on cerritos and bloomfield ran by the incredible Jennifer and her top notch team will have you counting your blessing. the reason people rent storages can be a nightmare so renting a storage should be as awesome as jennifer, so thank you jennifer you Rock!!!
Just rented storage unit today. Jennifer was great, very friendly, accommodating, and was always smiling. Highly recommend this storage facility for the space, cleanliness, and customer service. -GL
Jennifer made my experience a good one to was a pleasure to have recieved great customer service from her. Thank you for all your help.
I have never wrote a review before. Never wanted to take the time until now. Evertime i go to storage, Jenn is always smiling and is more than helpful and polite. Any company would be proud to have her and should be. Keep up the good work, Jenn. It will pay off. Hard worker!!💪
From the very first day I started storing at public storage Jennifer went out of her way to accommodate me. Her customer service is over and above what’s expected. She’s friendly professional, courteous and a very sweet young lady. And let’s not forget how helpful she is. Every time I come to my storage she always greets me and always makes me feel very special. She’s the best employee you have without a doubt! 5 star+ thank you Jennifer. She deserves a big raise and a gold metal for the best service she provides.
It's always a pleasure getting helped from Jennifer she makes everything fast & easy, she explains everything perfectly. Keep up the good work Jennifer. You're a great manager. Wish I can give her more than 5 STARS she's AWESOME!
Jennifer and Trinell were extremely helpful. They made everything quick and easy.
Jennifer is extremely pleasant and helpful!!!! Great asset to the company.
Jennifer is the best thanks
The process of my move in was so easy and Jennifer was excellent. Thank you for your help!!!
it's always a pleasure to see Jennifer out here in the lbc side. Thanks for always being so sweet to me. Keep smiling, thank you. I appreciate your help
Jenny is really nice , friendly and helpful! She noticed I was lost and couldn’t find my mom storage . So she went out of her way to find out the storage number and help me locate my mom’s storage ! Thank you so much Jenny for your help :))
I'm very very very thankful with Jennifer. She has been a good help since day one. I went to other prior storage locations and i had never experience such good customer service up until i came here. she's very communicative, professional, helpful and extremely humble. And a beautiful one too... the property always looks sparkling clean thanks to her.. always cleaning keeping every customer happy and feeling very welcomed!!!! thank you so much Jennifer you deserve a raise and much more. If anyone comes here ask for the best of the property > JENNIFER.
Jenny from the block was extremely helpful and courteous. The unit that I rented was clean and the property well-kept. Will definitely come here again.
Roaches is what you will get and rat poop in your boxes if not a actual rat! Place is dirty ceilings are falling down and yet they raise the price! For what? The halls are filthy elevator always breaks down and public storage doesn’t care $$$ is what they are worried about. They try to make you buy the lock but you can bring your own and you doing have to buy there insurance they say you do buy you can have your own home insurance cover it!
Gracias por tu servicio jenny
Great help...
Clean, quiet facility. All the employees there are always really nice. I especially appreciate how nice they are to my elderly, disabled Mom who refuses to pay online and wants to pay in person every time haha. I recently had the task of consolidating 2 units into 1 so I was there on all my days off for 3 weeks in a row and Jenn was especially helpful and friendly. I got to witness multiple customers giving her horrible attitudes for dumb reasons and she always kept her cool and maintained a smile. Props to her for that! I have no complaints about this place.
Great experience with the beautiful young lady up front miss jenn.
Jenn, the property manager assisted me in renting a unit made everything smooth and easy. She is professional and friendly. Facility is very clean 😁
Jennifer has one of the best customer service that I’ve ever seen!
Jenn is an awesome manager at this location! She is super friendly and helpful. She really made our experience here a great one :)
Clean facility in a nice area. Jennifer and staff are friendly and helpful.
Manager that works at this facility knows the name of the game there's no messing around it is a very nice facility Dairy clean. And definitely no rats. She is very thoughtful of others and deserves a huge raise and the tip if you visit this place you'll know exactly what I'm coming from she is phenomenal she does a great job taking care of her facility so that we have a great experience she goes up and over and Beyond to make sure that I was happy under my circumstances. She took the time to listen to me and what I needed and she accommodated to the fullest 100 + 1% I couldn't ask for anything more job well done like I said she deserves a big raise thank you Jen I appreciate you and everything you've done to help me through my time of need. I wish there were more people like her in this world it would make it a better place.
If i could give this property for than 5 stars i would, the property manager assisted me in renting a unit for my husband & myself. She explained what was more convenient for us Jenny is professional & friendly she provided excellent customer service. The moment I stepped inside this property I felt welcomed. Thank you Jenny for helping us out you’re awesome!
Dear Sir / Madam What are the largest units you have available and the cost per Month, for 12 Months period. Regards Victor
Jennifer was great,very helpful.Thanks Jennifer
Rented a unit in Los Alamitos with Jennifer showing me the unit and explaining the contract in exact detail. Jennifer is the best of the best and I'm going to tell all my colleagues at Los Alamitos Med Center they should see Jennifer and she will take care of all thier needs. If Jennifer was working at all Public sites the bussiness would double in sales!
Jeniffer is awesome shes very helpful always positive attitude.
Deyaniva was really helpful and knowledgeable and made my experience a breeze!
Good prices on units fast service way better than I expected.The beautiful and knowledgeable young women upfront was professional and answered all my questions ..I'll be back to see you...hopefully your working and you can help me out again.I need some more stickers ...you got me yea??
Jen was really helpful
Great worker s/o jennifer
Since the day me and mu niece moved in to the day we moved out miss jenn has been such an angel. Always making sure the property was clean and well maintained. we would always see her carrying her yellow broom and dust pan cleaning the hallways and parking lot. her passion to keep LOS ALAMITOS PUBLIC STORAGE 100% deserves more than a 5 star. Thank you jenn for providing excellent customer service and for making sure us as customers are well taken care of we are going to miss having great funny conversations with you and you making us laugh! Ask for miss jenn if you come rent here
Just recently got a storage area and everything went smoothly. Jennifer helped me get up and running fast and explained the ins and outs of the facility, and patiently answered every question I had. If you have a chance to work with Jennifer, ask for her when you sign up. As for the building, I really like the location and the ease of access (plenty of parking, light traffic, nice neighborhood, and very good monthly rate!) So far so good, thanks Jennifer!
Jennifer, the sunday manager, went out of her way to help us with a unit. She is a definite asset to the company.
I've had storage units here for years. When I tried to move out the elevator broke. My movers will have to return another day and PS charges for an entire additional month rent! The ceiling is falling down onto my stuff in all the units. Extra Space Storage is MUCH nicer!
This is a great facility, in one of Orange County’s safest cities. It is clean, well maintained, and there are a couple of exceptionally competent and helpful employees as well. Storage facilities aren’t really known for having the most cheerful workers to interact with, but at this one, there is a woman named Jenn who is absolute perfection when it comes to customer service. I highly recommend this facility, and when you set your appointment, try and make it when Jenn is here. Otherwise, you may be disappointed. They have some degenerates that are from other Public Storage facilities filling in there quite often. I’d look for Jenn or Jorge for a tour.
We have used your public storage property number 20184 and Jennifer has helped us and been so kind. She will go above and beyond to do whatever you need and the whole time with a smile and very calm. I would recommend year for Sellitti to anyone who needs is a storage unit but especially because Jennifer is there to help. You are very fortunate to have such a wonderful employee.
This public storage was convenient, so close to home. Best manager we communicated with was Jennifer. She was extremely helpful and very professional. We will definitely consider at this public storage location again in the future.
All staffs handle their jobs sinseriously in friendly way. We are highly appreciating they take care of us as their own issue, fast & accurate! Thumb’s Up!
I booked a unit on line and then I had to change the date. I called and talked to Edward and he was very friendly and helpful. I went in to finish up renting my storage unit and Edward showed me the unit and it was clean and large enough for all my items.
Rubi always gives great service I enjoy doing business with him . Have been coming here for years . Anyone who needs storage come here!
Used public storage for 3 month and it was great. All staff was super friendly and helpful. The unit was very clean and even though it was on the 2nd floor still easy getting couches up there .
First time there, Amparo was at the desk. She was very kind and helpful. She was there by herself but handled everyone very swiftly. When she was done helping me she asked if i had any questions. I said no, because she covered everything. You are very lucky to have her.
mike was very awesome super helpful. thanks a bunch.
Grate management! Sarah you rock!!
Talina was very helpful! Very pleasant! Prices are good, compared to other storage facilities I checked.
I want to say that Jorge went above and beyond for me in accommodating me in the size of storage needed. He not only offered excellence customer service he was also kind enough to check on me as I was moving things in as I am a 64 year old woman moving things on my own. He wanted to make sure that I was ok and if I needed some water as it was hot outside. Thank You to Jorge for your service and thoughtfulness.
This is an excellent facility. Very orderly and in a great neighborhood. Jorge took me through the rental process in minutes and was helpful with everything during the move in. Recommended.
Jorge is super nice and easy going
JORGE At public storage provides great customer service he really has a positive attitude and I appreciate all his assistance HE is always real helpful as I heard other customers mentioning today ALSO so I just wanted to recognize that PUBLICLY PUBLIC STORAGE ! Thanks !
Jorge was very helpful and explained the process thoroughly.
Jorge was really quick and efficient with helping me rent a storage and I would definitely say he knows his stuff!
Jorge was very nice, helpful.and informative. Very nice location.
Check and reservation process was a breeze. Jorge made sure I was happy with the storage unit I selected and gave me all the important information!! I strongly recommend los Alan iris public storage 😉
Jorge ordered fantastic and informative customer service. I've been looking for storage for a couple of weeks and his attitude is the reason I chose this public storage.
Jorge was super helpful in setting up my account.
From our initial conversation on the phone, to onsite tour and sign-up, R.M. Jennifer was beyond friendly, informative, and helpful. She answered all our questions and there’s no question she is dedicated to assisting tenants and meeting, exceeding their needs. Thank you Jennifer! We appreciate all you do.
Jorge has been amazing! Made my hell-ish moving day so much more manageable! Great customer service and easy to work with!
Jorge helped me to get set up with a unit today. The sign up process was very quick and he was friendly and helpful. The unit was clean.
Gary was sweet and a real gentleman. Easy to deal with !
Had the great pleasure of meeting the manager Amber I just felt so comfortable with her my whole rental process. Before I wasn’t sure if I wanted to store here I had other options but with amazing customer service skills she was able to get me to rent here ALSO helped me protect my belongings especially my mattress, she’s an amazing person and clearly enjoys her job thank you Amber and Public storage .
Gary was super helpful and he explained everything easily! What a great place
Gary make me feel totally comfortable. Treated me as a person not just another customer. Its was a pleasure doing business with Gary. He was on top of all details. Usually I never do reviews. But he earned it. Good works and thanks again .
Jorge is very helpful! Great customer service!
I have been storing here for a couple of months an today I met Amber I just want to say thank you for helping us with our storage need and cleaning needs ha ha. This property is very quite and clean and I see the employees do a very good job of it👍👍 5 stars because they earn it
This is a really nice and clean facility. Excellent customer service and reasonably priced. Norm helped me find the right size unit and made it a quick and easy. Definitely recommend the place
This Public Storage in Los Alamitos is clean and well maintained. Over the past few years, I have Alex and his staff to be efficient and polite. I appreciate the fact that he gives me a reminder call if I have forgotten to make my payment at the first of the month! Excellent customer service here!! Thanks!
I had never rented a storage unit before and was not sure what I needed but Alex was very patient and helpful and took his time explaining my options. I did not feel pressured and I also did not feel rushed to leave if you need a storage unit in this area I recommend this location.
I have refered my friends that live up in that area as alex is a petty nice guy location is clean and area is good location..... To bad they wont come and rent from me but this is next best thing he will keep their belongings safe..
I came to to get a storage and Alex helped me get the right size i needed and I got a great deal. He also helped me get stuff to pack all my belongings.
Alex attended to my storage requirements. He was professional, helpful, polite, shared facts regarding storage, helped to unlock storage, changed lock quickly when I needed to do so. Alex made me feel safe with Public Storage facilities. Thank you Alex.
Alex did a great job helping me find the right unit and set me up.
Alex is very knowledgeable. He makes sure to suggest what is in best interest for you. I sound recommend this place to anyone!
Always look top see the reviews before I stop by location/stores and this place didn't disappoint!!
I came into public storage a few days ago. This was my first time using a storage facility. Alex was very helpful and knowledgeable explaining prices and the best size that will work for me. Alex got me the supplies that I needed to protect all my glass items. He also helped protect it for me and with our moving supplies was so good that all my stuff fit perfectly in the unit he recommended :)
I love this facility. Very prompt and speedy service. Very knowledgeable employees. Would recommend to anyone. Also a very clean facility
I want to reward and recognition Alex for outstanding performance is something that we all need to do on a regular basis. I want to recognize outstanding employees like Alex always maintain a cheerful, positive and professional attitude and often goes that extra mile to meet and exceed the needs of the customers. Thank you for all you do Alex. Keep up the excellent work!!
If one took the time to evaluate all the public storage offerings in northern Orange County, the facilities that would come up at the top of most people’s list are Public Storage. Being the biggest doesn’t always translate to being the best in any business segment, but it does apply to Public Storage, especially to the Los Alamitos Public Storage facility at 3752 W. Cerritos Avenue. The Property Manager there, Alex, is a long-time staple and the tenants renting there, including myself, are glad Alex runs a “tight ship” while being knowledgeable, polite, and offering assistance whenever asked. Alex makes certain the facility is always clean and functioning properly (like the light fixtures that provide excellent illumination in all hallways). A key feature of this Public Storage facility that is most important for new upper-level tenants are two very spacious freight elevators that make moving-in quick and easy. And you’ll never encounter difficulty parking vehicles, even large trucks, in the ample parking lot. It’s easy to rate this place 10 out of 10. ~Bob
Bad service. Alex was rude and doesn't seem to care about customer service. Won't be coming back to this location.
Alwayz great service from Alex always nice and friendly answers all my questions for my storage needs
Very quiet place
Alex was so helpful. He provided excellent customer service,a speedy transaction, and recommended a great affordable moving package, making moving that less stressful.
Robyn, was very helpful, nice and great personality. she had exactly what we need. thank you Robyn
If I could give zero stars I would. He started out with attitude and kept it the whoe entire time. Poor quality service and skill, big head attendant couldnt even do his job right. Wouldn't accept the lock, then tried to buy one and pulled an attitude. Maybe its it's just on black customers, haven't felt this discriminated since the 70s.
Robyn was great! Very knowledgeable and very friendly. She was more than willing to help me with any questions or concerns I had. The property was clean and the location was easy to find.
Great service by Alex and Robyn. Both really helpful
Alex was a great help!!! Came in for some moving boxes and inquired about a storage and he was very helpful.
Alex was great! Took excellent care of what I needed! Very fast and excellent customer service!
Went in to get a storags Alex is very good at what he does got a great deal good service I'm very happy with this experience.
Alex gave exceptional service and met our needs!
Alex is awesome at is job great manager happy storing here.
I had such a great experience here! Alex was EXTREMELY helpful, great customer service. 👍
Always great service from Alex he does a great job answering all my questions and getting me what I need
Alex was very nice and very helpful. Keep up the good work!
Alex was extremely helpful in showing me all the units and giving me all the information I needed to know. Thanks!
My family has been a long time customer here and got to say that the manager Alex who is always there does a great job keeping the place clean he is very helpful and courteous every time I've gone in the office. I have referred this place to other family members as well as people from work I recommend it to anyone in need of storage.
This is my first time using a storage facility, and I was really nervous about the prospect, but thanks to Alex K. I have had a wonderful experience, he was so helpful, I would absolutely recommend this facility...one less thing to stress about.
Tony was amazing very polite fast and courtesy. great facility and employee. bless his heart for being compassionate to a lady in need in front of me. he acknowledged everyone whom enters even while multi tasking. give this man a raise Public storage
Tony was great. Pleasure to work with!
Came in to pay my bill and tony was nice
Kimberly and Tonio have great customer service. I will definitely recommend this storage place.
I came in to pay my bill and tony is a friendly new manner
Tony has great people skills
Alex at the facilty was great...the unit is very clean...and the best rates that I could find...Five Stars!
Great service from Alex! The best!
Great experience , clean, friendly people. Clint was very helpful
Came into the property to rent a unit and Veronica was very helpful and extremely professional. Thank you public storage.
Just want to recommend this place to anyone needing storage. This place offers great prices for your locker. Its always clean and the manager Alex takes excellent care of this place.
If your in need of a storage unit go see Alex. Alex helped me find the perfect unit for my storage needs.
Dominic was very friendly and a asset to the company
I am very happy with my decision to rent a space in this location. The customer service Alex gave me was exceptional!
ALEX gave me excellent service. He was so helpful getting me what I needed.
Alex was very helpful in showing me the unit as well as efficient at bringing me on board as a new customer!
alex was very helpful and courteous
This is a great storage place. Alex is awesome!
I've been a customer here for almost 7 years now. The place looks clean every time I come. I always feel safe coming here. Alex is always keeping the place looking great and up to date. He has great customer service. Good job!
Website information was very helpful with pricing and unit availability. Able to reserve unit beforehand, and Alex was very thorough when I confirmed in person the following day.
my experience here was great it was my first time and loved it. An employee named Alex was very helpful and nice. definitely will recommend this place
Alex was very helpful and offered several options to aid me in making my decision.
I went into public storage to get general information on renting a space from your company. I Was met at the door by your employee Alex. He was helpful and gave me some information on the products you offer.
I'm not one to ever submit reviews on businesses I visit but the customer service provided by Alex was above and beyond any expectations I had for a public storage facility. My mother recently moved in with me and she had certain furniture pieces that let's just say went out of style in the early 1900's.. I asked that she sell the furniture but she refused and was willing to compromise with me if I found a nice,clean and safe facility were she could store her "gems". The moment I walked in the door I was greeted by a warm smile by the name of Alex. I asked several questions about the unit. Alex answered all my questions and assured myself and my mother that her items will be safe and kept in tact! He even made my mom laugh with a polite joke about her antiques! I highly recommend this PS and will be going there for all my storage and moving needs. It was such a pleasant experience I even asked if they were willing to store me! I'd live there!
Alex helped me today as I got my unit. Very satisfied with the service today.
Awesome property manager! You rock alex!
Alex was great, I came in to buy some boxes and he was very helpful, he suggested other items like wrapping bubbles and tape but I didn't need any, Alex wasn't pushy at all and he got me what I needed, I left happy, and I'll be back. He's just the kind of salesman I like doing business with
Stopped in for stuff to move got good deal on things I needed thanks Alex for your help
It was really great.
Maria was great!
Happy with Alex' s service. Like the property as well. Alex was informed helpful and professional.
Great service
Thank you Alex for all of your help each year with the We Care fundraiser. Becky
Alex provided me with excellent service. He was fast, efficient and courteous.
Very satisfied with the service thank u Alex.
Great experience just needed moving supplies and Alex was very helpful and friendly
Clean and friendly environment. My first time inquiring about this service. Alex was very helpful and provided awesome customer service.
I have shared a storage unit with my mother for about a year now and would like to say that I highly recommend your facility to friends and family. The facility is always kept up and clean and the employees are kind. One employee in particular by the name of Alex has always been friendly and helpful. He is always ready and willing to help with anything and for that I am extremely grateful. Thank you
Excellent customer service by Maria. I always go into storage facilities with the fear that I'll be treated as if I am bothering them. Not the case here, felt very comfortable.
Place is really clean and I would recommend it to anyone. Alex is really nice and knowledgeable!
Alex es un buen emplado y me supo ayudar.
The manage Alex at this location is very patient and helpful. He is very knowledgeable about the products they sell and takes his time to explain about the rentals. I would recommend this place to anyone =)
Alex the manager here is very helpful. I would recommend this location to anyone. I recommended this location to my brother and he agrees with me.
Wonderful customer service! Alex was efficient in explaining multiple units and very friendly. I would recommend this place to a friend or family member in a heart beat. Thanks Alex!
Alex was helpful, efficient and knowledgable about his Public Storage services. I'd recommend this area and clean location.
Great customer service, very pleased with the fast response to my issues, Mr. A KAFELINOS was great help I got all my questions answer, that I decided to set up a 2nd storage unit near my work.
Ralf was very professional in helping me with my storage needs.
Alex was great he helped me out got me a really good deal im very satisfied with the services
I come here frequently to buy packing supplies and are always satisfy with their customer service. There kind, attentive, and very helpful in giving me advice as to what supplies best fit my needs. I would definitely recommend this place to all my relatives and friends.
I have had nothing but excellent service at this location especially with the manager Alex each and everytime I come in for anything he goes above and beyond with patience and expertise and to help me with all needs infact so much so each time I come Im hoping he is working the day I come I also love the location very clean.
This has been an excellent experience from start to finish! The guys were all friendly and professional, and especially knowledgeable. There are a lot of choices for off-site storage in the same area around here and I didn't even check out the others. I had been here before to buy supplies and it was a great experience and when it came to needing storage, this is the place! Thanks for making this transition an easy one...