Public Storage Self-Storage Units at 5055 Southfront Road, Livermore, CA

Very happy thank you

Christina was very informative and helpful and made renting a storage space very easy. Good price and great location!

I’ve had a unit here for 4 years... The staff are outstanding, with excellent Customer Service!

Jessica is very professional with pefect customer service. You need workers like her Thank you

Once you book a space for an agreed price. Does it remain on that price always?

It’s easy to make a payment here at this public storage! Less than a minute! Thank you Public Storage!

My brother rents at this storage. I met the property manager a few times. She's awesome. Hi Dolly

This Kiosk does not work. It was frozen everytime I tried using it. Would not take my cash. Took forever to even get to my account on that thing. There's no one in the office now. Customer service goes in circles with no help. They do not help with questions. Where is the office manager.?? Dolly was the best. She was always helping. I do not want to use a kiosk. I pay good enough money to this company. They should provide the customer services they always brag about..

I have been renting a large unit at this location for two years. I have never had anything but awesome, professional and courteous service from the manager Dolly!! She goes above and beyond to make sure you are in the right unit. She is always available for questions and in a pinch can help with any requests. After 30+ years in the hospitality industry as a senior leader I know and appreciate a hard working engaged team member. Public Storage has a First Class manager that represents their location very well. Dolly is the reason I stay and Dolly is the reason that I have referred many to this location!

Dolly is great in the office. But I'm not ok with this Kisok My things best not get ripped off with no one here.

This public storage is awesome friendly staff they are very helpful.

Dolly is so amazing, I rent 4 units from here. I see her a lot and every time I see her she's up beat. Public Storage is luck to have her, she's special. Thanks for everything. Marvin

I came to make my payment and there was a kiosk instead of the property manager. I don't have time to deal with this kiosk. Dolly has always been helpful and given me all positive experiencs with my payments and questions. I do not feel safe, with no one on the property and using this kiosk. If the kiosk stays and the staff is no longer available, I will consider leaving.

Dolly was the most amazing person I have had the opportunity to conduct business with. Helped me all the way though the rental process. And a very clean and COVID-19 prepared place.

Dolly was amazing great service

John and his team have been very helpful and understanding. I appreciate all your help in helping me get the storage that I wanted.

Dolly was so great and helped us save on the space! She went out of her way and was very accommodating! Thanks Dolly!

Dolly was very helpful. Thank yiu.

Management at this site is amazing. When I originally opened my account the manager was patient and extremely helpful(I can remember her name, Brandy? Sorry). I’ve needed assistance a few times accessing the property and again the manager helped me with a great attitude and speedy service. Recently, she called me to remind me to update my payment method before I incurred a late fee. I can’t praise the service enough here.

Dolly, did a great job in finding the right storage for me.

Dolly went the extra mile and stayed late so I could make it to get a more then spacious unit last minute! Couldn't of asked for better service. Thanks to Dolly and public storage for helping me out when I needed it most.

Dolly did a fantastic job of helping us out with the storage issues we had. I highly recommend public storage and Dolly to assist you if you need help.

Dolly is the best! She got us into our unit fast, and was extremely helpful in figuring out what size we needed . Units are good sized, clean, and this place has easy access. We will use them for as long as we need extra storage space.

Dolly dolly is an amazingly joyful person she made my experience here much better and I left smiling because of her ability to answer the questions and be in such a great mood. I just have to give another review to Dolly that woman is incredible I've been here for close to a year now every time I come in that woman is cleaning even when it's hot she's cleaning something. The bathroom is cleaner at all times more so than most restaurants her personality is amazing she's so cheerful and helpful, she makes you feel important like you matter. I hate how the prices keep going up because it's hard to afford but any other place I would have dumped but with her as your manager it makes it worth it she's amazing That's all I have to say she's just playing amazing.

Dolly the Property Manager is often upstairs during business hours with no posted return sign. When she does appear... She's usually unprofessional and eating something at the same time.

Dolly was very helpful. She explained the process of getting a unit and offered suggestions on how to get the best price. She made the whole experience easy and is a great people person.

Thank you Dolly for all your help. This unit is exactly what we needed.

Dolly was extremely helpful in getting me a unit. Very pleased as a first time customer. Highly recommend this storage in Livermore!

Staff property manager is very helpful witheverthing I have needed

Doll was a pleasure to work with her facts and knowledge were helpful. She has a great disposition and I look forward to using public storage at this location. Thank you Dolly

Do not store anything in Public storage! Unfortunately I had to move out of big house into small apartment recently. Consequently I had to put most of my stuff into storage. I ended up renting two storages from Public storage. I got phone call and text message from manager of Public storage today that one one the units I rented, got broken in. Lock was cut off, left next to the storage unit. Besides my storage unit, few others were breaking in. My financial damages around $10,000.00 , on top of that I have emotional damage because many pictures which were in nice frames stolen, two computers with a lot of videos of my children and pictures on their hard drives stolen. The criminals who broken into my storage unit also stole two boxes of important documents and box of books? Are they intelligent, they want to read stolen books??? Does not make sense. Also what does not make sense, why Public storage which charges renters significant amount of money, does not provide proper security surveillance?? Why video surveillance only very limited space by entrance gate, and no surveillance at all inside of hall ways to see who Entering storage units???? Which would prevent crimes??? I hope my insurance company’s lawyers can bring negligence law suit against Public storage. Emotional damages can not be recovered as stolen videos of my children since they were born. Learn from my bitter lesson, do not rent any storage units from Public storage. Public storage is responsible to provide proper video surveillance to stop crimes of breaking into storage units what happened to me, and to have videos of criminals who break into storage units in order to bring criminal charges against criminals who did such a crime. Learn from my bitter lesson, do not rent any storage units from Public storage

Dolly was amazing with everything. Knowledgeable friendly and professional! I was very stressed out when I got here and she listened to me and helped me to set up my unit with no problems. Lowered the stress level by 100! I would recommend Dolly and Public Storage without hesitation. Great place to store...

Dolly at public storage was an amazing help. helped figure everything out being that we are out of state. definitely will recommend

Dolly was such a sweet and polite person. She was also knowledgeable and beyond helpful as we really needed a storage to fit our needs. I definitely recommend using Public Storage on Southfront in Livermore

Dolly is amazing!!! Very helpful!!

Dolly did an awesome job for us. She is the best

Dolly was such a great help and very caring

Dolly was great

Dolly very helpful. Thank you

Dolly was very nice and helpful she was very thorough with the information being given an also made sure there wasn't no confusion customer service was definitely above average she made my visit a very good experience she was great would definitely recommend coming to this location!!!!

Dolly was very sweet and helpful and the place was very clean I would recommend to family and friends

Dolly is fantastick

Excellent service. Dolly was great very informative and knowledgable. Looking for storage space I would recommend the storage place on the south frontage road and ask for Dolly. In Livermore.

Dolly is soo easy to work with. !!!

Dolly was quick and helpful with the move.

Dolly, was amazing!!! Very informative and polite....

Very comfortable dealing with Dolly. No problems . Easy to work with her as she is very helpful and friendly.

I've never had a storage before but THANK GOD you have Miss Dolly working at your facility!!! I walked in the office and everything was ready ( I mean all the paperwork which I was happy happy about) we had a chat she explained everything and we went out to the yard.... She showed me my unit and gave me my lock and wished me good luck.... I'll have to say that this complex is always kept neat tidy and clean...Miss Dolly is always courteous and helpful with any questions I may have or helpful also with any billing help I may need in the office! I just love her cheerful attitude, it makes my day better that's for sure!!! Thank you Public Storage for making storage not such a horrible process and thank you Dolly for making the process painless!!!!

Great place, super nice wonderful service. Highly recommend.

Dolly is amazing! In all of the stress of what’s behind needing a storage unit and moving challenges, renting a storage facility isn’t one of them with Dolly! She made everything easy to understand and accommodated us at every level! Thank you to Dolly for helping make it so easy!!

Dolly Was very pleasant to work with.Thank u

Dolly the manager is always kind and courteous. Never had a bad visit.

I got excellent service from the manager on site Dolly thank you very much have a great day I know

Perfect, perfect perfect， Dolly is great

Amazing place to store your valuable stuff. The people here are super nice and helpful! Dolly helped me with everything I needed and all questions.

I give 5 stars! Property is close to the free way. It looks kept up. That is a big one to me. The manager, Dolly answered all my questions with a friendly smile. Great customer service! I'd recommend this public storage to anyone looking. Thank you Dolly.

Janine was so amazing and extremely helpful and patient. It was pleasure working with her. Susan Saul

Dolly has been fantastic in handling my account. I highly recommend her and this Public Storage facility. Thanks again Dolly and Public Storage South Front Rd. Sincerely Pat

I had the best experience, Dolly was amazing! Best customer service ever!!!

Great manager! Dolly has been extremely helpful. Good spot next to the freeway.. Give this lady a raise.

Dolly has been great! Great property manager here.. She got us a great unit at a fair price. She offered pull carts and dollies. Very professional and friendly customers service. Thanks for all your help!

Dolly. The Best!!! Always gets me in on time to pay my bill.. Thank you! Great manager!!

This property is very convenient close to town and the freeway. Dolly is incredibly friendly and knowledgeable. All staff is helpful

Manager was great when I moved it. Very convenient location

I am a new customer @ Public Storage on Southfront Rd. The Property Manager Dolly is why I chose to rent there . She was informative , her people skills were refreshing to encounter. I found her to be honest and trustworthy. I have recommended two associates of mine to go rent at Southfront recently. Keep up the good work Dolly! Thank You!!! Look Forward To Seeing You Again Soon

Dolly the manager has been very helpful.

Great manager. I got a call letting me know I've left my storage door open. I had just ran in real quick to get a few things. Dolly is great! She caught it quick. Thank you again. She is always professional and helpful.

Doll was very professional and very friendly forsure to come back back thanks dolly

Dolly is the best to deal with. She's very attentive to every customers needs. I've noticed she has great repore with all the customers as well. It's always a pleasure talking with her when she has time.

Dolly is a great manager..

Dolly and her staff are courteous, professional and personable

Great Manager! She was a big help! Storage area is clean. Gate hours worked for me. 6 a.m to 9 pm. I came back to get boxes and moving blankets for our move! Dolly was amazing she was prepared for everything we needed. Great Manager! Thanks for all your help

Babe Ruth, Michael Jordan, Sir Isaac Newton, Wayne Gretzky, Dame Helen Mirren, Elvis Presley, Shakespeare, Mohandas Gandhi, George Washington, Steve Jobs, Dolly; paragons of their craft. Dolly is simply gifted in customer service, beit helping people decide on the the best option for them, moving, or any of the other details that go into leasing storage. You will not regret giving your business to Public Storage on South Frontage Road. #GOAT

I've been renting my current unit at Livermore Public Storage for six (6) years, and have also rented here twice before in the past. The gate access hours are the best of any storage facility I've seen. And Dolly, the office manager, is always friendly and informative. Unlike other facilities, she makes sure there is nobody inside the gate that should not be there.

Great customer service highly recommend this place Dolly the manager was very helpful and nice . Definitely would give more stars if I could thank you Dolly for helping me with my storage unit.

Dolly was incredibly professional. Her enthusiasm and kindness was a warm welcome to the neighborhood! I feel like our storage belongings are in good hands there.

Great Manager. Very helpful. She saved me money by helping me to rent my unit. Thanks Dolly.

I would like to say that your public storage was a great experience. The property manager was very good. Dolly was very professional about everything. She talked and showed the unites to me. Everything was very clean. Thank you so much. This was Public Storage on Southfront In Livermore. Dolly is property manager.

Dolly is an extremely personable person who will always lend a helping hand anytime of the day. She even stayed after hours to set me up with my unit when a problem occured. Customer service is excellent here.

Dolly is the greatest property manager ever

Five stars goes to the manager of public storage in Livermore on South front road. Dolly was such a breath of fresh air to do business with. In a world that doesn't seem to care Dolly quickly changes that for her renters by a friendly hello and wonderful smile or maybe a referral to aid in assisting you. I'm truly gonna miss dealing with her. Thank you public storage for your great management on the property.

Very clealn site manager very friendly and helpful I would recommend this facility for its security and friendly staff

Nice and helpful staff. Thanks

I shopped around for storage spaces and I saw Public Storage on Southfront had good reviews .Then I met Dolly and Im very pleased with her friendly ,accommodating ,helpful customer service .Dolly is a keeper ! I would recommend PS on Southfront to others for sure😉

Dolly excellent

I was at my storage unit yesterday and John was a great help with questions and special requests. He was professional, polite, and knowledgeable about the property and processes. I've had a storage unit here for several years and have always received great service. Thank you for your help yesterday, John!

Spoken to John did a great job!!!

This property is very clean and affordable. The staff is attentive, very friendly with excellent customer service skill. Dolly is especially Awesome!! You can always depend on Dolly to remind you to pay your storage bill in a timely manner which, I totally appreciated.The reminder helped Me avoid extra fees. I will always remember when I need storage this location would be my go to location!! Dolly keep that World Class Customer Service etiquette!! Thank You, Dolly @Public Storage, Southfront Livermore, CA.

My cousin recommended to me this Public Storage company. He's been there a while. The property manager Dolly was so helpful, she made getting a unit super easy. The place looked clean the hours work for me. 6am to 9pm. I recommend coming here. Thanks again Dolly!!!!

this is my first time using a storage unit, Dolly was super helpful and very friendly.

Great experience!!! Fast and easy sign up and the property manager Dolly was very helpful and knowledgeable. Also the rates are very reasonable 😊

My experience with the latest manager Dolly has been great. She is very attentive to your needs and requests, as well as a fun person to talk with. 5 stars!

Dolly She's very nice and helpful

1st time renting a unit and I have to tell you Dolly is the nicest person to do business with that I will not go anywhere else, the place here is very clean and professional ran I love it here!!!!

I have been renting from this location for years and the staff has always been super helpful. My storage needs have changed over the years and they are always there with suggestions on ways I can save some money by recommending units that better fit my needs. They maintain a clean facility and there always seems to be someone there in person to answer questions when I have them. It's nice to have a group of storage specialists that work with me and really feel like they are on my team. The new guy John, who has been at the front desk the last few times I have been there, went out of his way to help me get some larger items into my unit saving me from breaking my back. Big thanks to you John for the help!

Due to some changing life situations we needed some temporary storage space. I was pretty shocked by all the bad revirws of the other places but Dolly and her team lived up to the expectations and wonderful reviews. I have a clean unit at a fair price and staff that is super easy to deal with!

Dolly was very helpful Thanks!

Dolly was great. Thanks.

Reasonable space prices, clean grounds and the on-site manager, Dolly, is very friendly and helpful.

Awesome customer service!!!!!!

Dolly was on site this morning and was extremely helpfull in setting me up with a new unit.

Great job !! 👍

Dolly has been great, very helpful. The units was clean and we feel very secure here.

Dolly went out of her way to help me in any way she could. Thanks

Awesome storage place with great customer service. Dolly is the person I talked to when I was there and she was super friendly and accommodating. Best place around for storage

Dolly was so helpful and friendly

Dolly has been so helpful .. She always explains everything professionally and friendly Thank you always...

Dolly was extremely helpful with my rental!!! Thank you soo much..

Thank you to the Manager that stayed after hours to help me rent my unit.. She did not rush me or complain about the time. Outstanding customer service... Dolly is her name. Thanks again

Dolly, has helped my mother and I numerous times and each time we come with an issue or question they are resolved instantly. She has helped move us from a smaller unit to a larger unit without any issues or complications and was amazing throughout the process. Would recommend 10/10

Dolly very nice welcoming, went over all the rules and paperwork like a champ, her personal skills are superb - unit very clean and great personal

The best I’ve never had a better storage place! Very clean and nice facilities. Great customer service, Dolly is awesome! She is always very willing to help with a friendly smile.

Dolly was very helpful with my move in.. I could not have done it with out her... As usual, Dolly has been extremely helpful for everything I needed thank you

Dolly is awesome! Very helpful and always friendly! Thank you!

Dolly at public storage is the best!! She goes above and beyond with everything she does to make sure her customers are taken care of and their belongings are safe and secure!! If you need storage..this is the place to be!!!

Clean property' and pleasant young lady Dolly very friendly

Been here for years. rent keeps going up. Customer service is very friendly and helpful. Thanks property manager Dolly

Dolly rocks!

Super duper awesome service at Public Storage with Dolly.

I’ve been a customer With public storagee for a while now and Dolly has always been helpful and kept the property really clean... I appreciate her keeping the property save by doing checks every day ,, thanks for your help.. You can rely on this place.

Very nice manager, Dolly. Very helpful! Easy to reserve space online and register. Lights inside the hallways in storage units only stay on 25 minutes and storage units themselves do not have had lights. Bring a flashlight. 5×7 unit is ample and has a high ceiling. Convenient!

Dolly and Cayla are so friendly and helpful everytime I come in. They give me great customer service everytime and exceed my expectations. I love having my unit here.

Dolly is friendly and professional...

Thanks Dolly.. Ur always a big help!!!!

Been at public storage for years. Dolly is always incredibly helpful and kind. I always know she looking out for us!

I needed a storage unit for a month, Dolly was very polite and helpful. Will be my first choice if I need another storage unit.

Dolly was very helpful. Units are clean and convenient. Competitive pricing. Highly recommended the southfront location.

Great customer service. Dolly was very informative and made sure my unit was clean. Definitely recommend this facility.

Great service here!

I had a great experience! Property manager Dolly explained everything and got me all set up with an awesome storage unit.

Dolly was helpful and friendly.. she always keeps the place clean,, even when its hot! Thanks for urgencias hello again Dolly.

Great Service/Great Locaction

Ta mas o menos

I recommen this storage. The the property manager is always really nice and always helpful.

Dolly was extremely helpful, and pleasant to look at. I recommend coming here for all your storage needs.

Great manager. She knows her stuff. Thanks Dolly

Huge shoutout to Dolly! She is awesome! So helpful and nice!!!

Thanks Dolly ... For EVERYTHING!!!

Dolly the manager was helpful and friendly. The property was clean.

Dolly was amazing. She was very helpful, friendly and professional. The space is clean and easy access.

good work !! and good service !

Dolly was great so hope this will be a very pleasant stay.

Dolly was nice and very helpful made the process quick also has great energy !

Manager was very helpful !

Dolly was very helpful in getting me setup. Great experience.!

Dolly was very professional, helpful, knowledgeable and very nice. She made the whole experience pleasant. Thank you, Dolly!

I picked this storage for the staff! You got a great manager there. Dolly took the time to provide excellent customer service I appreciate the help with a smile. I can also see that this is a very clean well taken care of property where I will feel safe to store my personal belongings thank you to the manager dolly

Dolly was the greatest help and made everything so easy to move in. Very nice staff especially Dolly. Perfect location right off 580 and first street springtime. Thank you Dolly!!

Dolly was extremely helpful and nice. Thumps up for customer service.

Dolly is great! Very cool person keeps the facilities very clean and very helpful when needed!!!!

Dolly was extremely helpful with the whole process and made things easy with the paperwork. Definitely recommend coming to this location! Thank you Dolly!

Thank you Dolly for ur help and being ur kindself.

Dolly helped me out in a trying time. I appreciate everything!!! Thanks Dolly!!!

Dolly was very friendly and informative. She made the paperwork process very easy. Great location.

Dolly has always been super helpful. Thank you..

Alyssa was very courteous and helpful with showing us a storage unit.

Alyssa was our customer service rep who helped me and she was very friendly and imformative. I do feel she went over and beyond to serve me and having the current conditions that she was dealing with at time she was great thank you so much.

Dolly was great, very professional and friendly

I have been at Public Storage in Livermore for a few years. The staff has always been very helpful and friendly. Dolly is the current manager and has really gone above and beyond to help me recently while I was moving spaces.

From day 1 service was amazing. Dolly was on top of things all the way! Everyone I talked with was helpful and easy to work with. Thanks!

Alyssa is a breath of fresh air!

Dolly, is a wonderful property manager! She is very vigilant and keeps the whole property including the bathroom 💯% clean!!! Definitely recommend storing your things here, worth every dollar spent!!!

What makes this facility special is the service and care you get from the staff, particularly from than the manager Dolly. She is friendly and goes the extra mile to help you in any way as a new or existing customer, and answer any questions you have. The property is very clean inside and out. It is easy to get to, accessible, and in a safe area. With many storage options in the area, I am lucky to have found the best one.

I want to thank Dolly the manager for always being friendly an helpfull she keeps the property in good shape thank you for all your help

I had the most pleasant and helpful experience at the Livermore, CA. Southfront St. Location. The facility's manager, Dolly was simply the best! She picked up on the frustration in my voice and stepped right in to help me secure equipment like hand trucks, wheeled dollies, moving blankets, etc. That made an otherwise stressful move as seamless as possible. I will definitely refer this particular site to anyone needing a storage facility in the tricity (Livermore, Dublin and Pleasanton) area. Kudos to you Dolly! Thanks a million!

I visited a few different storage facilities and when we came to this one Dolly was so helpful and friendly. The decision to use this facility was pretty much based on her and the experience I had.

Dolly really helped make my experience a breeze, I’m moving to LA and she helped set me up with a unit that was perfect for my needs.

Dolly was very helpful curtious, and pleasent.

Dolly is great she helped me with everything that i needed and will recommended property to others. 5 star and Beyond!

Great customer service Dolly at this store is super sweet and helpful!

Dolly is such a wonderful person to work with. I have Stage 4 breast and bone cancer, and she helped me a great deal with my move in. I highly recommend Dolly and Public Storage on SouthFront Livermore

My mother sold her house at the beginning of the year and she needed a storage unit. I also needed to store something so we went in on getting a 10X10 medium unit. This unit was perfect, it has drive up access making it easy to load or unload. The reason this place gets 5 stars isn’t because the unit we got-because let’s be honest public storage is the same almost everywhere in what they provide. No this place gets a solid 5 stars because the location manager DOLLY. After I reserved the unit online Dolly called to confirm a time when I could come set up everything the following day (as I planned) so she can focus on my mom and my needs. Then when we came to do all the paperwork she went through everything in full with us. She made suggestions and walked us through the unit before confirming it. I loved how she was attentive to her surroundings as well. While assisting us she was watching the gate and it gave me security about storing our items here. I guess my favorite quality about this place and her is that she seemed to care about our needs and her job and that’s important when your storing items of value (sentimental or monetary) in a location not close to home. If you need a unit I highly suggest this place.

Fast customer service. No complaints.

Amazing customer service ! Dolly really helped us out and the place is safe

Great service/great access/great location. Dolly, property manager, is a sweetheart. Will rent again from them if need be. Awesome people...

Dolly was very helpful. She seems like she been with the company for many years. Highly recommended. Thanks for going over everything with me.

Yes manager dolly was very helpful very professional and very nice you showed me around the place and then she can be my locker you made out forms and she is very very polite thank you very much

The storage is very convenient Easy access from the freeway . very clean property and the management is very professional and very friendly and helpful thank you Dolly .

Dolly at this location is who I needed to talk to and I knew it right away.helpfull and professional.

Dolly was extremely helpful with advice and information regarding the timing of our move out; she saved us the cost of a full month's rent. I recommend this place if you need storage in Livermore.

Been renting along time its safe secure and easy access very nice staff very friendly and Helpful and thank you dolly for being a great new property manager😎

Got my unit today and its great! Clean, easy access, feels safe, and great price. I was checked in with Dolly and she was quick, thorough, and helpful! I hope my stay is as pleasant as my first day!

I came in to buy some boxes and the young lady Cynthia greeted me with a big smile, rite away she was very helpful and knew what she was doing. Thanks public storage!

I’ve been renting from public storage for a while now and Patti the office manager is awesome thought I lost my keys to my lock and she found them on my keychain LOL

I have been here 3 months and patti has made all the difficulties of moving a breeze! It is clean and her smiling face always helps!! Great place.

The facility is very clean and well maintained. The manager and staff were very helpful in guiding me through the process of choosing the correct storage unit for my needs.

Patti is not only a professional rep of Public Storage, she is also a very charming woman who excels in customer service. She listened to my storage needs and not only full filed them ..but saved me money.

Nice place just not convenient for me.

The first time I went there I met the moist beautiful women ever Patti , she's the best ever love her kind loving caring just a beautiful human

Patti is so lovely! She's on top of things. Give her a raise 😊

omg do not go here, the guy at front desk is creapy, we got baddd vibes, he was super confusing, and could not concentrate on the subject....not sure what was up, but we left...fast...

Patti was very helpful and got me into a perfect size space, highly recommend.

Very expensive storage. They keep raising price about every 4 months

This public storage is exceptional! When I first walked into this place I was greeted warmly by Patti. She has continued to give her exceptional customer service since we moved in. Thank you Patti for all your hard work!!

We used PS for a few months while in between houses. The facility was clean and easy to use. Four stars instead of five because it was a little more expensive than others in the area. Patti the manager was friendly and helpful on the few occasions I had to talk to her.

I can only say great things about this storage site patty the manager is the coolest lady and extremely friendly I would recommend this place to all

Patti was extremely helpful. She took the time to share various rates and provided me with the best options for my storage needs. She is very responsive and is willing to work with her clients schedules.

Patti showed me several units and spent lots of time helping me find the right sized unit. I was going to rent at First Street Mini Storage until I found this facility. Patti treated me like family. She was so kind and helpful. I am recommending this place to everyone.

I really appreciated speaking to them about pricing, very friendly service!

I just wanted to take a moment to give my upmost appreciation for Patti at this Public Storage. My great uncle passed away so we had to find a location to store his belongings until we could figure out what we wanted to keep and give away to charity. She made the transition so easy for the Family as this had to be handled in a rush and we are from out of town. She made us feel so comfortable and helped in anyway possible. Patti found us the perfect size storage unit and anything we needed she was more than happy to help. She was a joy and we appreciated her so much during this not so joyous occasion. Thank you so much!

Customer Service is above reproach. Friendly, courteous, nice, down to earth. Mrs Patti is an awesome person. While moving into my new unit, she checked on us 3 times and reminded us to hydrate, even brought us a nice cold Popsicle! Prices are good, service is great!

Patti was super helpful and friendly. Thank you so much!

When searching for a storage unit in Livermore, I found many choices. After reading all of the amazing reviews about Patti, I went to this facility first. I was not disappointed. First of all, the facility is very well maintained. It was a simple decision to look no further after meeting Patti herself. She is a gem, with personality, professionalism and a great sense of humor...one of those very "real" people who help make the world go round. Thanks Patti for both making my life easier and brightening my day!

Extremely helpful, answered every question and got me on my was quickly and efficiently. I'm extremely glad I stored here.

I recently moved and was in need of a place to store excess furniture. I came to this facility and loved it. Patti was amazing! She was welcoming, upbeat, and extremely helpful. She completely put me at ease and made the stress disappear. I've recommended this location to all of my friends and family.

Great storage facility! Patti is phenomenal to work with here. Would recommend to everyone!

By far the best customer service I have encountered in a long time! We just moved to Livermore and rented a space, it was a stressful time for us but Patty made it VERY easy and made us feel at ease. We have encountered several other staff members and all have been fantastic to work with!!

Patti was very friendly and professional with excellent customer. Service.thank you

After all the nice reviews we read we expected to be treated with at least a little respect. This is one of the worst customer service experiences I have had in my lifetime. It started the minute we arrived and continued each time we entered the facility. There are to many other storage facilities in Livermore to put up with that type of customer service.

This review is more so about the service than it is about the location. Patti, the delightful person I hope to see again when I move my stuff into a unit, provided me with what I needed to choose my storage location. By listening to the advice and options she could offer, I found confidence in my decision making which is the goal of anyone who works in customer service. She did not push me into a corner with promises of better deals in the future or with made up statistics on how people who use storage units the first month later find that they need way more space then they first realized. While I can continue to explain why she is such a great customer service asset to Public Storage, she is an even better asset as a social representative for the company. I say this because I didn't feel like a customer, so customer service may not be a great title for someone with the ability to remove the pressures from both sides of the business table; though still effectively executing the purpose of their position, which is to fill vacancies with peoples junk while keeping their business after the initial transaction. Yes, I may be speculating on the future after I move my junk in, but there is that confidence that I have with Patti that makes it so easy to trust. I recommend being shown at least two units so you can have a few more moments with Patti and discuss how great the day can be.

I've been storing at Public Storage on South front road for many years patti is awesome always willing to help property is clean and safe thank you so much

Thanks Patti for everything you have made my stressful move much better

Dropped in and was impressed by Patti and I have decided to park my RV here.

I like using this location, because its located close to the freeway and customer service it great.

Great customer service at the front desk. Got there near closing time and Patty handle everything without making me feel like i was an inconvenience. Patty also took the time to explain all the details and answered all my questions thoroughly. Unlike some other storage properties, this property was well maintained and appeared to be very secure, this made me feel completely comfortable storing my belongings here. Public Storage seems to be the place to go... Great staff, great location, clean & secure. Definitely recommend this location for local storage needs. - Justine K.

Just met Patti for the first time, in the course of getting my storage. She is GREAT! I wish everyone was so nice, informative and understanding. Thank you Patti!

Super easy to setup my unit and patty was very helpful both in setting up and taking care of closing the account for me a few months later. Great facility

We recently moved to California from, respectively, Boston (me) and New Jersey (my husband). We decided to not take any of our used Ikea furniture and instead to just ship boxes of our stuff across the country. Turns out, if you find a public storage place that is SUPER nice, then you can ship boxes to yourself, even if you are personally living in a Motel 6 while house hunting. Patti in the office was so great about handling all of our shipments, and making sure that they got into our unit without us having to take time off from work to wait at the storage unit. She was also incredibly helpful in helping us prorate the rent for the number of days we needed, and also left us a cart on day of move-out which made the whole thing a lot, lot easier. As prior reviews have noted, the customer service here is really wonderful. Highly recommended!

Patti was a great help during a stressful time of my move. I'm so grateful for her help and she went out of her way to make it a good experience. The property was clean and my things feel safe there. I highly recommend.

I came into your storage facility today looking for future storage as I will be moving from Milpitas to Livermore soon and This very Bubbly outgoing young woman greets me and treats me as if she has known me for years made me forget the anxiety I was feeling and my stress went out the door. She was neat, the office was clean and organized and her level of professionalism made me want to purchase the complete facility she just had a great energy about her and was so thorough in explaining the process I have never had such a friendly easy going experience as a matter of fact I absolutely hate looking for storage as I have had very bad experiences while travelling from the East Coast to the West coast it seems like most places just want to hurry up and push the largest space they have but not Public Storage I could go on and on but the biggest thing for me was that they Young Woman completely put me at ease and took her time showing me around, AND she didn't try to push me to get the biggest storage she asked me what my needs were she just seemed to ask all the right questions. I guess she just saw the way I was uncomfortable and understood me so this will definitely be going in my blog....Thank you Jessica and Public storage needs more Women like you and Men!

Having approached several storage outfits and been met with rudeness and unhelpfulness, we were delighted to meet Patti in Livermore. She was amazing.....sooooo helpful and nothing was a problem. The telesales guy who put us on to her branch was great too. Look after your staff Public Storage....they are your best asset and put you ahead of the other storage facilities.

Been storing for years and I appreciate that Patti always greets me by my name and a smile hard to find these days!

Patti helpt me extremely helpful kind.Had a great experience very clean and well maintained yard and building

Storage place is great! Patti is awesome! She was extreamly helpful,very friendly and has excellent guest/customer service experiance!!

Patti is great and made this such a simple thing for me at a very difficult time after my father passed. My only complaint is the price just kept creeping up to where I just couldn't afford it any longer. However Patti was amazing!

MOVING IS NOT A THRILL THE BOX'S;THE HEAVY FURNITURE; MORE BOX'S, I FOUND THAT AFTER (3) DAY'S OF PACKING, TAPING, LABELING EVERYTHING !!!. THE MOOD SWINGS. FINALLY THE STORAGE ROOM. HERE WE ARE TIRED FULLY LOADED (the truck silly) AND PRAYING THAT WHEN THE DOOR SLIDE'S OPEN.............. I WALK INTO P.B.S. (ON SOUTH FRONT) AND THIS "SAUSY" (look up that word sausy) LADY NAMED "PATTI" GREETS ME AT THE DOOR WITH ENERGY I LOST ON THE 2nd DAY. WE CONNECTED AND SHE MADE ME SMILE AS I DESCRIBED THE HIGHLIGHTS OF DAY'S PAST . SHE LISTENED YET SHOWED NO SYMPATHY. PATTI CREATES A WELCOMED ATMOSPHERE AND THE EVENTS OF THIS MOVE HAVE SURRENDERED TO THE MEMORY DEPARTMENT . THE STORAGE ROOM EXPERIENCE CREATED BY PATTI ALLOWED ME TO COMPLETE THE MOVE WITH A BETTER VIEW. PATTI DISPLAYS CONFIDENCE IN CHOSEN PROFESSION, ALLOWS THE CUSTOMER TO BE RELAXED WHILE THE CONTRACT DESCRIBES THE CONSUMER'S NEEDS. THANKS TO PATTI BRAD TOLAND LIVERMORE, CA.

Thank you Patti. You have taken care of us for several years.

I recently gotten a storage unit from your facility, Patti had helped me out and was extremely helpful and pleasant. it's always refreshing to receive that caliber of customer service. I will definitely recommend Public Storage to my friends and family. Thank you, Patti!

I was shopping different storage facilities in this area for my dad and this location was by far my best experience. I was very pleased how clean the property is kept and Patti was very helpful and knowledgeable and has a great personality. I will definitely come back to this location to rent.

costumers service is great

Patti is awesome love the location thank you for all your help.

Took me a long time to feel secure where I stored my possessions and Patti made it easy and comfortable for me, she's awesome. I stay with public storage cause of her.

Nichole demonstrated excellent customer service! She was very understanding and catered to our needs for our very stressful move.

This storage facility was just what my family needed. Close to home, affordable and with a very friendly staff! I will recommend Public Storage on Southfront to everyone!

Easy & convenient! Two BIG thumbs up for Patti! She was so helpful and sweet- THANK YOU!

I rented a unit at this location for several months shortly after moving back to CA. I found the property to be safe and well-maintained. The management was extremely helpful and efficient. I would definitely rent from this facility again.

I have had NO problems with my rental at Public Storage. The staff are always friendly and helpful. Thanks Public Storage..

Thank you Rachel for great customer service!

Patti has great customer service skills..always friendly and a caring attitude..

The service at this PS is awesome. Patti is extremely helpful and knowledgeable. I cannot express enough what great customer service she always gives. Her smiling face is always welcoming!

So glad I picked this location! The girl that helped me, Patti, was so nice and professional and she made me feel comfortable leaving my treasures in storage! I shopped around and this place was the cleanest and also just off the freeway ;)

This is one of the best storage places in the valley. Patti, the property manager really made me feel at home and helped me get the size space i really needed. Would recommend Patti's services to anyone.

I am not certain what I expected when I entered Public Storage; however, I found a smile and kindness along with a rare understanding. Rachel Kendrick has been more than helpful and kind in her assistance in effecting my needs; she has delivered assistance beyond my expectations of Public Storage as I usually find people in the service industry cold, unfeeling and impatient. Instead I found a welcoming smile and a great deal of patience. You are indeed fortunate to have her as an employee a she is an exemplary individual and gives her all and within and yet beyond the means of employment. Anne Hanson

Theresa was great! She was professional, courteous, responsive, knowledgeable and helpful. My move-in was quick and easy. I made the reservation on-line and when I arrived, she was expecting me, showed me the unit, had a padlock to provide in case I didn't have one (but i did, so I didn't need to buy one) and we did the paperwork. I've been in customer service for over 20 years, and I have a genuine appreciation for excellent customer service, which Theresa provided. Thanks Theresa! :-)

Excellent place for storage and management are excellent. Service are always with a smile. Highly recommend for storage needs.

Awesome! Great customer service. Patty is the best!

Patti helped us and it was great!!

My experience at this Public Storage was phenomenal. The property is always kept extremely clean and makes the environment very comfortable. Also the manager Patti was an exceptional worker making the process efficient and enjoyable which is not to be said about other storage services. Overall this Public Storage was an irreproachably ran facility ,thank you.

Patti was super friendly and helped me get into the storage unit of my dreams ! Thank you !!!!

I have spent the past 25 years in customer service oriented industries so I am hyper sensitive in what I expect for service. I can unequivocally say that the manager Patti assisted me beyond my expectations and made my transition a pleasurable experience with minimal stress. As a former C-Level Executive and now a private business development consultant, I certainly hope that Public Storage realizes the value that Patti brings not only to their corporation but to their brand. I highly recommend this facility for all storage needs simply because it is managed professionally, personally and RESPONSIVELY. Thank you Patti for assisting me and for being a world class service manager. I would hire you in a heartbeat!! Thank you again for a great experience. Beth Devine

I have been using this southfront location for about 5 years and I have never written an on-line review. I'm only doing this for my girl Patti. This is by far the best public storage and the reason why is due to the property manager, Patti. She honestly cares about her customers and is helpful with offering suggestions on how to properly utilize the unit space for maximum storing capacity in the smallest unit to help with the cost. She is pro-active and calls to warn if your lock is going to be cut, if your going to get charged a late fee if not paid by the 10th all to help save you money. Little things like that goes a long way with me. The level of customer service in today's world leaves alot to be desired. Patti has exceptional customer service and always treats you with respect or as a life long friend. Patti goes above and beyond to work with you to ensure that if you are struggling with money and making your monthly payment. She is pro-customer while following her companies policies. Don't go anywhere else, go here because of Patti. She should be in an executive position at this company because she is that great. Thanks Patti!!

I rented a storage unit over a year ago and wished I could have written this review back then but didn't know how. Patti made such an impressive impression on me that I wanted to tell u all about it. SHE WAS SO KNOWLEDGEABLE AND KIND! I found she had all the answers to all my questions and even helped me decide what unit I needed for my situation. Thank you Patti for having such good customer service skills. I find they are hard to find now a days.

Patti was professional and curteous. The facility was well maintained. I was a short time tenant and, if needed, I would use this facility again in a heart beat.

What can I say? I've had a horrible experience. First there was a dirty facility, a continuously out of service bathroom, and personnel that always seemed to be out of the office. So. What can you do? Bicker? LOL- to who? Complain to an absent (minded) management? Hahaa! Nope. Do yourself a favor. Move.... Move to this location and speak to a Wonderful, legendary, and customer orientated woman known as Patti. Bar none, she is all about the customers is well organized and willing to help. The rates are better than competitively priced and is easily accessible- right off the freeway. Patti- your awesome- and thanks for all your help ... Gotcha! :) Semper Fi, Manny P.

I'll be honest, I rarely write reviews unless I feel very strongly about a product, service, or person, so please know that I write this with the most sincere intention. Four years ago, I had to move suddenly and needed a place to store all my furniture and personal belongings. I called around to storage places, mostly smaller ones, since I thought they would be more affordable and would have better customer service than the "big" one, Public Storage. But I will tell you, I couldn't have been more wrong. From day one, Patti, the manager on Southfront Road in Livermore, has been awesome...the best. In 2010 when I moved in, she helped me arrange my things to best utilize the space, so that all my possessions would fit in the two units I had rented and to keep my costs down. The units were the cleanest I had looked at, and she was really helpful. I then moved away, and since that time have struggled financially during the recession and for the past few years. It has been very tough for me to make ends meet, so I explained to Patti that I had to make my payments at the end of each month when I got paid. She was very understanding and helpful, and to this day, I receive a personal phone call from her each month to make sure everything is okay with me and to make sure my payment is received to keep my locks from being cut. Who does that? Patti. I just can't say enough nice things about her and her professionalism. Just when you think customer service and caring is nonexistent in the business world, you find someone who not only takes pride in her work and her reputation, but cares about her clients and people. She even called me a few times when she noticed someone, other than me, in my unit, who I had asked to find something for me. Again, who does that? Patti. I feel that she goes above and beyond to know her clients and take care of them, and I don't have any doubts that my personal belongings are safe. So if you're looking to store your things in a clean and safe facility, I highly recommend Patti and Public Storage on Southfront Road in Livermore. Thank you, Patti.

I have been using Public Storage at the Southfront location for over a year now. I have used other Storage facilities before that weren't Public Storage but have never had the positive experience that I have had at Southfront. Patti the manager has always been very helpful, informative, and even pre emptive in helping me to move to larger units as needed and with insurance, etc…. To put it bluntly my experience is such that I would never move and that Patti is nothing less than FABULOUS!!!! Thanks Public Storage…and Patti!!!!

Signing up for the space was so easy. I have had other storage facilities before but this is clean, dry, well lit and very reasonable. I feel safe on the property. The office staff, especially Patti is so friendly and helpful.

I've had my storage unit at Southfront in Livermore almost 2 years now & appreciate the staff's attention to provide good customer service on a consistent basis. Today, Rachel assisted in answering some questions about my account that were very helpful. Her friendly attitude and knowledge of the services that are provided here are the reasons why I continue to be a customer. I highly recommend this location to anyone in Livermore in need of a storage space. Not to mention, I love the convenience of never having to worry about climbing stairs!

Office personnel are all very friendly. If I have any problems they help fix them. The driving area is clear of all garbage so no flats to vehicles. One recommendation is to give senior and military discounts.

The Property Manager was very helpful in helping me meet my storage needs. The facility is very clean and the location is great. I would recommend this facility to any of my friends.