Public Storage Self-Storage Units at 4350 Technology Drive, Livermore, CA

Excellent service with a smile

Jessica is Awesome! Provides great customer service. Property is super clean, love it here

This place is super nice and the manager is one of the best ppl I’ve ever met ! Super helpful and very considerate . We have three units here now and Jessica has walked us through every step always ! The place is clean and even our unit gets cleaned from the outside almost every other day

Closed my account in may, turned in keys, and called to confirm everything was closed. Months later in September found out they had still been charging, hadn’t closed the account and were trying to force a lien despite email trails showing I’d been in communication confirming my exit from the unit. Requested a call from their local location from the corporate office and never received one, have called repeatedly and been met with endless ringing and no answers. I’d reneged from them successfully in the past but seems the they just have been declining in service and best practices.

Temperature controlled. Clean and private.

I have been a long time customer here, and I am grateful to the folks at PS Technology Drive... One person in particular is Jessica. Jessica, the property manager at this location, she's awesome! I have been a renter here since 2012, and eventhough I live out of the area nowadays, I can always count on her to be understanding of my needs, even with me living two States away now. While I do most everything online these days, I know I can call into the office if circumstances change, and Jessica has got my back. Jessica is my go to staff here, although the staff in general is friendly and helpful as well! She's very kind, personable, understanding, professional, and patient, and if you ever need to call in concerning your unit, you definitely don't need to hesitate, she works well with people. Thank you Jessica!

Jessica was amazing!!! She greeted me with a beautiful smile and the rest is history ♥️

Came here today to talk about getting two units or maybe keeping only one and all of my questions were answered without hesitation ! I’m moving in three days out of state and this took a load off of my mind! Thank you, you awesome people !

Jessica was incredibly helpful. She was very thoughtful and helped me through the application process. I truly appreciate how friendly and helpful she was. I would recommend working with Public Storage on Technology Drive in Livermore anytime.

Very clean and the staff is very helpful! Would store again!

Very professional .an formerly.

Nichole and Jackie were amazing! They answered all my questions and some.

Great customer service!

Jessica is great and always on top of it!!

Jessica!! Has been very PROFESSIONAL. 🤗

Very satisfied with the information she answered all my questions, great job, I am very pleased.

Jessica was very helpful

Very great service Jessica the manager was great.

MY MOM PASSED AWAY OCT 2020 AND SHE HAD A STORAGE UNIT AT THE TECHNOLOGY LOCATION IN LIVERMORE. MY MOM HAD HEALTH ISSUES BUT WOULD GO AND SIT IN HER STORAGE AND GO THRU THINGS. I LIVE IN TEXAS AND WHAT I AM SO MOST THANKFUL FOR IS MZ JESSICA FOR KEEPING AN EYE OUT FOR MY MOM WHILE SHE WAS THERE. JESSICA WAS KIND, CONSIDERATE, AND VERY HELPFUL WITH MY MOM AND WHEN I FINALLY MET JESSICA SHE WAS HEART SICK MOM HAD PASSED AND TREATED ME WITH UTMOST RESPECT AND CONTINUES TO BE VERY HELPFUL AND KIND WITH ME AS I STILL HAVE THE STORAGE UNIT TIL I CAN GET BACK TO CALIF TO GO THRU MY MOM'S BELONGINGS. MZ JESSICA TRUELY ROCKS AND IS A TOTAL ASSET TO PUBLIC STORAGE AND SUCH A PLEASURE TI TALK WITH AND ALWAYS HELPFUL WHEN I NEED HER! 🤗 THANK YOU FROM MY HEART 💓 FOR THE CARE AND RESPECT THRU THE YEARS OF HELPING MY MOM AND NOW ME... SHE IS A DIAMOND IN THE RUFF IN THIS DAY AND AGE AND SHE IS LOVED DEARLY BY ME! THANK YOU MZ JESSICA, YOU ARE THE BEST! SINCERELY MARIE IN TEXAS 😉

Jessica was SUPER helpful getting everything in place and ready to go. Super patient, friendly and professional.

Jessica went out of her way to make the entire rental transaction seamless and completely a breeze. She was amazing!

Jessica was an excellent employee.5 star service

Jessica was great very professional and friendly. Thank you so much.

Excellent customer service, Jessica always goes above & beyond to help us. It's always nice and clean. Everyone in the office is always friendly. I've been renting for a couple of years now, I've never had a problem.

Jessica was awesome she was really helpful with everything..

We just rented a storage room and Nicole and Kim were fantastic. Excellent customer service. I highly recommend the facility. Clean, organized, and the staff is super friendly. Thank you!!!

Jessica, has been WONDERFUL and has EXCELLENT Customer Service. Alicia

Jessica is awesome and facility very clean.

The other day I was last minute looking for a storage unit and came across this one. Mind you I have never rented a storage unit before so I had no idea what I needed. Went into talk to them about out any special offers and the women at the counter was unablevably help full and very specific and knew exactly what I needed for my specific needs. She was very warm and welcoming when she saw that I was lost and confused. Great communication and was able to work with me and I walked out with a great deal 5 stars all around. Ask for Dolly and tell her I sent you!

Dolly was exceptionally helpful, I highly recommend. It was extremely welcoming and kind care and service from Dolly.

Went in earlier today and needed help since I switched units and forgot my codes had some questions etc, Dolly was super nice knowledgeable & helpful as always, I recommend this location strictly because the staff. Thanks again!

Dolly very nice lady

Great customer service by the Managers Jessica and Nichole! I would recommend this place to everyone for their storage needs and packing supplies. Was a pleasure to meet them both👍

Me gustó mucho. Se mira un lugar limpio y seguro. Las bodegas están de buen tamaño y una mensualidad justa...

Dolly was extremely helpful in getting me the right storage unit I needed. Prompt and professional service. Thank you!

When noticing my storage unit was to small for what we needed it for. Jessica and Nichole were quick to help assist and find a more accommodating space. Great customer service...

Great facility! Helpful and friendly staff.

Jessica is very helpful at all times!

Great place!! Clean, Great staff.

Jessica is great to work with. I recommend this place to anyone that needs a storage unit.

My relocation to my new 10 x 10 storage went as planned, liked the new security also.... Jessica was very helpful and professional. She’s very skillful doing her job, no worries. Thanks, Jim

Jannine was really helpful she got us a storage really quick she explained everything in detail and answered all of out questions, great experience overall

Janine was very helpful explaining the process and answering questions. Friendly and responsive. Thank you.

Rented a space this past weekend. Facility is very clean and in perfect condition. Jessica, the manager, helped us. She is great! Courteous, professional, knowledgeable and friendly. Will use again in the future and recommend highly to others --

I rented a storage at this location last month. It's very clean and well maintained. I highly recommend this place. Jessica helped me right away. She has excellent customer service skills. She's accommodating and very friendly. If you're looking for a place to keep your belongings this is the place to go.

Great friendly customer service

Great customer service Jessica is awesome !!!!!

Jessica wad awesome. Chris made sure the unit was in excellent condition for me to move in. I'm very pleased.

Chris is so great! So helpful !! Both Jessica and Chris are awesome .

Janine is completely awesome she's always very detailed with all my options so I can make the best choices for me. She is always willing to go the extra mile with her customer service and friendly down to earth personality.

Friendly staff. Good deals. Safe!

Jessica was absolutely the the best! My entire ordeal has been draining but she made the transfer smooth and actually pleasant! Thank you!!

Janine pretty cool, don't get on her bad side though😬

Janine was extremely friendly and helpful the moment I walked in. The process was smooth and went very quickly since I was doing a same day move in. She was very accommodating and helped find me the perfect unit. The security at The Livermore/ Technology location is great,so i know my stuff is safe. Thank you Janine.

Staff is lots of help.

I scheduled an appointment to lease a storage unit. Lynnette was very helpful and her service was excellent

My dad and I went in and Jessica was very friendly and helpful. They were very accommodating when we needed to get an additional unit. Facility very clean.

Chris was extremely helpful, friendly and made the move in process super easy. I was late getting there and he even waited to take his lunch for me.

Best storage experience ever. Jessica is the bomb. Friendly, helpful and fun to work with. Her bosses should give her a raise! For real though go here.

This is a great place management is great

I had a problem, that being I reserved a storage space through the Public Storage web site and when I told my daughter she said she had already done so under her name in my behalf.I called and talked to Chris at the office and he assured me that it was not a problem and cancelled the other reservation When I came into the office, Chris and all the other staff were very business like and VERY helpful in making sure everything went smoothly and my requirements were met I've used Public Storage before and will do so in the future if I ever need to

Jessica has been outstanding and very helpful with all the complicated logistics I had going on at the time of moving out. She was very clearly and willing to go the extra mile. She was able to get her district manager to come and cut the lock off before I arrived to California. When I came in to move out, Chris was there to help me out. The notes Jessica put in the system spelled out my logistic challenges and he was able to continue giving me the outstanding service this location and staff has provided me for years. As glad as I am to get out of the renting a storage unit, I will truly miss the professional, outstanding, caring compassionate team this location has working there.

Jessica has great customer service! A+

Great customer service by Jessica in the office. Clean property and nice units. Would highly recommend this storage facility!

I called a couple of storage places but when I came across Jessica she was so helpful and very sweet, I had to go with her location. Not only did she walk me through everything step by step, she even gave me a brief tour of the facilities. You should be very proud to have such a wonderful person the face and voice to this facility. Love her positive attitude!

Our experience with our local Public Storage facility has been great from the very beginning, in large part due to Jessica! We had been looking for a large drive up unit, and she was able to get one for us quickly! She’s friendly and helpful, always with a smile on her face! I enjoy seeing her once a month when I go to pay our bill; and she was even able to get the rate lowered for us! Thanks for providing a great experience for us, Jessica!

I stopped by this facility to inquire about leasing a storage space and that's how I met Jessica! She's very friendly and very professional! She was able to assist me with all my queries including showing me to all the different units from the smallest to the largest sizes. As we were walking around, I noticed the cleanliness of the whole property, the tight security and the easy access in and out! I thoroughly liked everything about this Storage facility that I ended up leasing a unit that same day! Thanks and kudos to Jessica!

Friendly peeps

This property is one of the best in Livermore, very clean with easy access to your unit and great security. The staff here are very helpful and accommodating, Jesica in particular was so helpful with our move and provided us with the tools to assist us with our moving needs. Thank you!!

Jessica was very helpful. She was very accommodating when we needed anything she was there to provide us with the tools we needed to finish organizing our storage unit. She is very kind and friendly and makes it easy to transition.

Jessica is great she was always helpful in every way she could. The facilities are always clean and all units are in great condition.

I rented a unit yesterday and it was the easiest, stressless experience I have ever had with storage companies..Jessica was delightful. She guided me through all the steps explaining everything with ease and made me feel very comfortable.. i would highly recommend Public storage on Technology dr, Livermore,..It was exceptionally clean and well organized. Jessica is a jewel. Jim

This location of Public Storage is hidden behind the Lowe's store off of First Street in Livermore. If you blinked you might miss it which would be a shame as I have had one of my best customer experiences here. Jessica who helped me with my monthly payments at another Pubic Storage facility in Tracy was very helpful and I could see she really cared about her customers. She not only fixed my payment issue, but helped with me asking for a lower monthly rate for the units in Tracy,, which I've had a long time and have sustained an almost doubling of rent during this time. Jessica truly seems to care about Public Storage Customers and is a breath of fresh air from many storage site managers who only seem to care about renting you a storage unit and collecting the fees. If you're going to rent from Public Storage I strongly recommend Jessica at the LIvermore site as your first/only stop.

John was very helpful and a nice storage facility.

I had my belongings in storage here for a few years over 2 separate units. Their security is the only reason I dinged them a star. The door to the building where my unit was had a broken lock and was never fixed. I inquired about it and they indicated it was a problem with the key code box and would require a whole system upgrade to fix, which was in the works but not happening for approximately another year. It seemed strange to me that this wasn't a huge concern. The person I spoke with did tell me that they do walk throughs on the buildings daily (and I have seen them come through when I've been there) and that they watch who comes in and out of the gate. Still, there are times no one is there at the office so it didn't seem like that was sufficient. In any event, I moved out of the area a few months later and cleared out my units. **Aside from this small security concern, this location was excellent during the years I stored things there ** The staff were always friendly and helpful. There is a restroom on site. The temperature control was almost always on point (i.e. cold!). There were some times in the summer that they seemed to ease up on the a/c, but it wasn't warm enough in the buildings to worry about anything. Overall, I would recommend this spot!

Chris is Amazing... Excellent customer Service and very helpful...

This facility is always clean, well lit and secure. Jessica at the front desk is super helpful and very pleasant and makes our storage needs a breeze! I highly recommend them.

Very great

Awesome place to store!

efficient and professional

Buen servicio

Clean units, great location. Friendly helpful staff.

Chris and Jessica were lovely. Clean, safe, efficient service. Thank you!

Jessica and Chris are always super friendly and helpful. Indoor spaces are air conditioned and keep stored items in excellent condition.

Jessica was great and facility very clean.

I love this storage location i know my belongings are safe oh let me say after im done digging around and ripping my unit apart and and putting it back together omg there near food and not just food chillis grill😉 chris is a cool guy cat always smileing and laughs at my jokes that i know he dont get😂😂 so im laughing with him at my own jokes😂 very fun cat (guy)👌 thank u cris need more folks like u lol

Jessica was so helpful in my search for a storage unit. Very friendly.

I rented a space there about 1 year ago and not always on time due to life situations. However, each time I’ve had to called into the office Jessica and or Chris are always so warm, patient and professional. I’ve been wanting to write this review for months now. Moving is so stressful as it is but Jessica made it feel so effortlessly. I highly recommend Public Storage on Technology Dr.

I've rented a storage spot for the last two years at this Livermore location. I have to say that it's always clean, safe, and well maintained. The people their have been extremely helpful whenever I needed help.

Chris and Jessica are very helpful always providing professional assistance. Full of smiles and available whenever needed

having to move is so stressful went in to get a space an thought it was going to be a long and difficult process not at all, Jessica at the front desk was very helpful and answered all my questions made it really easy showed me my space and the Property was very clean and is very secure just like that i was ready to start to move my stuff in, great customer service I will be storing here in the near future and would recommend this location to anyone in need of storage!

I love this facility extremely clean very professional and the young lady in the office was so nice if you’re looking for a storage space to rent this is the place

Cayla and Jessica were professional and friendly. The units are well laid out and I was in and out with a rental unit in 20 minutes. Thanks ladies!

Super nice, helpful people Good clean storage space

Dolly provided exceptional customer service for our unique transaction. She used common sense to problem solve and help us facilitate the transfer of our unit to a new individual. She was friendly, courteous and knowledgeable in helping us with our needs. I highly recommend Public Storage at this location because of Dolly.

The place is clean and secure but the best thing I can say about this place is the customer service is awesome. Jessica was helpful, friendly, and professional.

Great! I used Google Maps to find a storage place near my home and Public Storage was one of the 3 closest. Their website was super easy to maneuver, the rate beat everyone else's, and they had the exact size unit I needed. Jessica was very helpful and kind. It was quick &easy to get set up for access and billing. Facility is very clean, well maintained and feels safe & secure. I would definitely recommend to anyone!

Dolly the manager was very helpful everything went good

Chris and Jessica excellent customer service A+ A+ Good Folks!!!

Jessica is amazing, and keeps us as a customer.

Clean Quiet and Convienent very affordable

I had a great experience finding a storage unit for myself today. The staff was great and helpful.

As soon as I walked in Chris greeted me with a warm smile! I had to make my monthly payments and I was scrambling through my big ol purse to get my atm. He was very patient and he made my day by making me laugh. Well, Chris is very helpful and very knowledgeable. Thank you!

Jessica, the manager is amazing. She helped us find the right unit for our needs. She looked at the other Public Storages in town to make sure we did in fact get the best deal and unit! Having an on-site manger is a huge plus!

Went to public storage today just to see if they had any spaces available Jessica was real nice looked it up went thru the prices sizes and the whole nine will definitely recommend

Moving in a few months to the area. Needed to get rates on Storage. Was greeted by Jessica. She was wonderful. Answered al my questions and the property looked great. I do feel safe having my things here. Thanks for making me feel comfortable. I will be back.

Jessica is always courteous and friendly. I appreciate her great customer service.

Great location. Super friendly amazing staff. Jessica and Chris were the best and helped me through a really stressful time when I needed a quick solution to my moving/packing situation.

Jessica is full of positive energy and for the first time it felt safe to actually leave things in a storage facility...i will be using your facility from now on,truly appreciate the positive energy and business

Who knew a public storage unit could be so fun. Chris is great, super helpful and very funny. He has helped me endless times with forgetting the code & has never made me feel bad about losing it so many times. Their rates are very reasonable and the location is super convenient. If you need storage in Livermore, go here!

Love the staff, helpful and friendly.

Awesome service..Jessica is a great help...

Jessica why did i get charged $55.00 Lean fee when i was only a mo behind. Am going to have this looked into.

Jessica was awesome to deal with and the property was clean and safe!!!

This place is always our go to! We were here a few years ago and a nicole helped us. She went above and beyond. This TIME we met jessica and she was just as amazing. With great staff like this i am happy to store my things here and do businesses with these ladies.

Jessica was a dream to work with getting settled in to our first unit and working with us to transfer to a smaller u it..if this is the kind of people that work for you, you have a top notch outfit. I would recommend public to everyone

Amazing service! Great help with everything I needed from Alida

I came in to check on prices the other day, and Chris was extremely professional. He told me about their moving supplies and prices for storage. When i'm ready to move, i'll definitely come here.

Unbelievable expensive monthly rates Unresponsive to request my unit has been without a fluorescent tube for years any time I have asked to have it replaced I'm giving the runaround they have to bring a contractor in they can't use ladders etc at nearly $500 a month rent you would expect some level of service but they have you over a barrel as soon as I can leave I will. Being a monopoly in the area you are more or less at their Mercy shopping around I believe U-Haul offer Superior pricing and service they at least act like they want my business

Very clean the employees are nice they know their store very helpful

Jessica and Henry are amazing. Great customer service. Always ready to help. Great location and rates

I give Jessica a thumbs up on customer service! She help me and was very knowledgeable! Thanks for you help

Jessica provided me with awesome service. Although I didn't rent there, she was really knowledgeable and pleasant.

I highly recommend this Public Storage Location. Jessica is a great manager of the facility. It's always clean and she is helpful and knowledgeable about the property and which units will best suit your storage needs.

Jessica and Nichole are a great team and go above & beyond expectations to assure your needs will be filled. Great customer service with a smile, Thank you

I was looking for storage in a neat clean and safe atmosphere and Jessica was very courteous and knowledgeable. I found the facility very clean and organized and she was able to answer all my questions. If you are looking for great customer service and attention this is the place to go make sure you look for Jessica she has a great warm personality, no hassle demeanor!

Absolutely the best place I've stored my stuff in! Very happy with the staff - especially Steve who is very knowable and helpful - always willing to help with anything. Great place to put your stuff in - check the website for deals and talk to Steve!!! *****

Jess was so friendly and helpful. I'm glad I ended up at this public storage.

I walked in and was able to rent a unit immediately, Steve was very helpful and explained everything and helped me with the paperwork. I kept the unit longer than I had originally planned - the cost was very reasonable and I was able to take my time moving out. The prorated days at the beginning of the month are a great feature, too. I would highly recommend this location.

Fantastic customer service. Great location. Very clean, well lit and easy access

Nichole was a great help! Amazing customer service .

If have nothing but great experience at this Public storage, everybody who works their Are very friendly and helpful. If i have a problem their Right their to help. I would recommend this storage Unit to anyone. Pat Walker

Nichole & Steve are so helpful and easy to work with. They make any move more conveniant and answer all questions along the way.

Great location close to home, very friendly staff who actually help out and not just give you the run around! Thanks Steve and Morgan for dealing with all my questions and getting me a idea of what to look for!! Kudos!

Steve is very kind and helpful

great customer service and convenient location!

Very convenient and helpful. Used public storage a few times and this was the best experience thus far.

Great facility. Easy to get in and out of. Met all our storage needs.

Public storage is a very clean place and frendly Steve is a big help and my stuff is safe with the security

Public Storage was clean, friendly staff, and a good value. Steven was very helpful getting me set up and out when the time came.

I had an GREAT time today applying a storage here. Great service, fast pace, and organized. Thanks Steven!

Absolutely outstanding experience, from the initial phone call to the renting the unit. Staff is extra friendly and very generous with the time provider to me during the renting of the unit. All areas are clean, especially the indoor unit I rented. If you need a storage facility in Livermore, this is the place to rent one (or more)

I typically hate using storage places but I was in a pinch and this one was recommended to me. I was pleasantly surprised! Steve really helped me out in picking the right size for my needs and the facilities were clean! I will definitely continue to rent a unit here.

Have never had great service at a storage facility before. But these guys are so nice and seem to go out of their way to make the experience pleasurable. Considering the amount of stress I'm under just from moving. The manager Steven was so nice and helpful he knew exactly what I needed and was fast about it. I was in and out within fifteen mins now let the packing begin...I would definitely recommend to anyone looking for moving supply's or a storage unit. Clean facility and super friendly service!

Steve was very friendly and a great help!!

Rachel was very helpful, and nice. She gave me a ton of help when I was looking for moving supplies. Recommended. I am even considering renting a storage space here due to your wonderful employee.

We came to this location to get moving supplies and received excellent, friendly service. I'd definitely recommend this store to my friends and family.

Came to get a couple boxes great customers service

Great energy! Thoroughly helpful!

Had a great and quick setup. Steve was very helpful and thorough in his explanation.

Great friendly efficient service. Clean facilities and simple to set up! From the general phone call to visiting the units to signing up, smooth and hassle-free. Turned what I thought might be daunting (as a whole house going into storage) into a literal enjoyable experience.

Great facility! Enjoyed using them. Would use them again.

Steve was extremely helpful and knowledgeable when I came by looking for storage space info. I would recommend this place and staff to any of my friends.

Fast and easy check in. Very professional and friendly.

Very lovely experience. Manager Steve was incredibly helpful and considerate, transaction was quick and easy!

I was a client for 6 years -- 2006 thru 2012 while Jackie was on the property. It was her customer service that I appreciated most -- she got to know her customers! Over the years I noticed that while paying my monthly account, when the phone rang, she had to excuse herself to ready a script from a book or she would get in trouble! How pathetic! Reading a script takes away the personal customer service only to become a mechanical robot! I stopped in a week ago to inquire or see Jackie only to know that she has successfully moved on!!! I met Steve and Donna. I do hope they are allowed to keep the personal customer service that is so important when running a business. Unfortunately, over the years, companies have forgotten the art of customer service only to line the pockets of their executives because the only thing that seems to matter is the bottom line. The sad thing, the bottom line is often at the expense of the hard working employees--again to line the pockets of executivies! I do hope you take the time to seriously read this review and take a hard look at how you treat your employees if you want to keep them and keep their clients happy!

I don't normally write reviews but thought I would do it this time. I came in to pay my bill and Steve and Donna helped me. I had some questions about my bill and they were both very helpful and very pleasant. I know how nice it is to be complemented when you are in public service and I wanted to pay it forward and let Public Storage know what great employees they have!

Great service.

Really great customer service. Steven was very helpful and walked me through the entire process of getting a storage locker. The grounds were very clean and the lockers were well swept. Highly recommending this location!!

Steve is so helpful and he goes above and beyond his job. He is super friendly and has good people skills.

Easy to access and navigate. Clean facilities. Friendly people.

This Public Storage location was very helpful to our business when we needed to rent a storage space quickly. The facility is convenient, well maintained and clean. Theresa was most helpful, very professional and got us in and out of there quickly. I would highly recommend this facility.

Property Manager was great! Quick response..will recommend to others.

I had a very smooth experience when I arrived to get my storage space. Rachel was extremely helpful and informative, and made sure that I understood everything and was happy with my space. All together I had a very pleasant experience.

Steve was very informative and professional. The facility is immaculate. Very pleased

This place really surprised me, i went in just to check out what public storage has for boxes since im moving. Right as i entered the door the manager Steve greeted me and asked how can i help?. To put it short i was able to get all my moving items in one trip, even the stuff i didnt think about . Thanks to steve my move was alot less stressful. Its people like this that makes it different than the everyday shop

Worked with Steve today & found him to be professional, friendly, & conscientious. He explained all the options available & then showed me 3 different units which was very helpful in deciding what would fit our needs best. He also made the paperwork easy by explaining contract & insurance information. He made sure my pass code was activated & I was able to successfully access the front gate entry as well as work the lock correctly on my new storage unit. Thank you Steve...appreciate your customer service very much. (Pat)