Public Storage Self-Storage Units at 23572 Moulton Parkway, Laguna Woods, CA

Mr. Guy always provided great service, facility spotless, glad he’s here when we’re here he’s a five star plus!!!!

Public Storage is a 5 star property in my opinion! It is convenient to where I live and a clean facility. And, Guy, the manager at PS Laguna Woods deserves a 10-star rating! He is professional and always listens to my requests, which have been many as I have multiple units and have had to make changes, additions, etc. He has made moving less stressful for me. Always taking the time to show me specific units and is very thorough and helpful. I’ve stayed with Public Storage mainly because of Guy’s helpfulness and professionalism.

Mr. GUSS "Thank you again and again for Providing Amazing Customer Service here and reminding us of best ways to pay our units. " Sincerely, Leti Soto. .............................. Mr. GUSS, Provides Great Professional Support, here at our Location on Moulton, in Laguna . Always. "Thank you so much"... 😊 Sincerely, Leti Soto

Guy was friendly and very helpful. Great experience.

I received help from Tris to resolve my multiple storage dilemmas (Jan. 20th). She went above and beyond. Tris is the reason I'm staying with Public Storage after decades of renting multiple units for personal and business reasons. In all those years, other than Tina, no one else has been as professional or been such a pleasure to do business with. I applaud her and hope she gets the recognition she deserves from Public Storage.

Rented a storage unit today and at Public Storage in Laguna Woods. Extremely good customer service, very clean facility. Guy was friendly, very through, and helpful. Great experience!

Hello, Diid the place catch fire yesterday? Tenant Fawzi Morrar

Great place and prices

Have had a unit here for years, but the rent increases were too much. I came in and was honest about it. A gentleman with shoulder sling (Joe, maybe?) was very chatty and nice, answered a few questions. I came back ready to purchase a different unit and move everything over and the District manager (Lizann, that's probably spelled wrong) was there. I didn't even have to explain the situation. She was very accommodating and helpful. She even made a suggestion of how to make it work for my schedule that I hadn't thought of. They don't seem like money grubbers or dishonest. I was fully expecting to have to navigate a sales pitch because they wanted 200 extra dollars a month. Nice people, nice units.

Kyle is awesome!! So very helpful!!!

Small

Mr. Guy is literally the best!! He always goes above and beyond every time I need assistance with anything. The other day I couldn't find my lock on my bigger unit and he called me and told me that it was open. He is always super alert and ready to help in the most unexpected ways. Thank you so much public storage for Mr. GUY!!! -Shyniece

This is my first time to rent a storage so I did not know what to expect. I stopped by the public storage at Moulton Parkway. I met Tina and I tell you, she is by far the most informative and most courteous staff. I ended up renting at the one by Brookline Because Tina does not have the size I need it, but she is the one who convinced me to rent at Public Storage.

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Tina is Amazing!!! Superb customer service!!! She even walked us up to the unit and explained how everything worked. Kind friendly and professional!!! My coworker and I were visiting our company’s storage unit.

Tina was so pleasant and knowledgeable. She is a breath of fresh air when dealing with moving concerns. A true asset to your organization.

Tina in customer service was a huge help! Great personality and very friendly and understanding.

I am so happy. This was my first experience using a storage. Tina explained everything very clearly and made me feel very comfortable. I could tell she was really taking her time. It’s hard to find customer service like that anymore. I am so happy that she made this a positive expands for me and I would recommend this location.

Tina is awesome just provided new bulbs She ordered them for us 3 days ago and she delivered She is always helpful

Tina was very amazing & wonderful for the consideration in waiving my late fees. I'm so grateful for this & I can truly say Public Storage & its employees are awesome!!! Great job Tina, who is so understanding & professional!!!

Excellent customer service from Tina. Made the whole experience for us. Clean facility and well maintained.

The property manager at this location is extremely helpful. On two separate occasions she has helped with securing unit for me that was not at her location. Very friendly and helpful. Highly recommend.

Tina helps me with my moving greatly

Tina was very helpful and explained everything throughly!!

Super easy move in! Tina was a huge help, she answered every question and really made me feel welcomed and not just another customer to process.

I have never met a nicer more helpful woman than Tina, at this Public Storage facility. My dad had a storage unit at this location and Tina always answered any questions we had, helped us figure out how to create an online account, & helped me when there was a late payment and we needed to get a new lock. Tina goes above and beyond, with a smile! I'm bummed that we had to move locations, but im confident that Public Storage will always be our "go to" place since they clearly hire amazing people.

TINA was the rep. I met. Very welcoming & educating on all info. Needed. Great to do business with you all.

Tina was amazingly efficient!

Tina was very informative and professional. She knew her job and went beyond to make the transaction easier. She explained everything in great detail. Showed me the unit and explained acsess to elevator. I will pass the word around about her service to the client. Thank you.

Clean and price is better than my old storage in MV

Tina was very kind and professional. She answered my questions and accommodated my requests. It was a pleasure to work with her to secure a storage space.

Tina was so nice and helpful! I couldn't have done it without her explanations and service. It was so easy and less stressful. Thank you, Tina!!

Tina was amazing! She was so helpful and friendly! She showed me my unit, confirmed the repair had been made, and helped me with all my questions.

Best options to look for storage and nice and clean thanks for the help Jacob .

Exrlente servicio

Tina is amazing. She was more than patient with us and was able to help us determine the perfect space for our needs. The site is spotless and feels very secure and safe. She is obviously a pro when it comes to customer service. This is our fourth Public Storage relationship ( coming from south Florida, Arizona, and LA) and we cannot imagine using any other company. Tina made this easy! What an asset to to this company!

Tina gave wonderful service! I love Public Storage, so well run!

Very nice place and they know what they do

Give us a call if you need your storage cleaned out

Most inhumane people I’ve ever known. After Covid I lost everything but kept my kids baby pictures and important documents, memories etc. I could not afford to pay storage and had to make the hard decision to sale my car to pay storage. I asked gor a few days extension just to finalize the car sale but staff coldly told me NO YOUR UNIT IS GOING ON SALE BLOCK

Came to this location Nov 1, 2021. Steve, the manager, helped me find just the right storage unit for my son who is moving soon to California. Steve made the process effortless -- he knew the facility and walked me through the rental process in a calm, low keyed, professional and friendly manner.The facility is well located, clean and well maintained.

I paid and reserved online. Everything was ready for me to move in just minutes afterwards! Then when onsite, even though no check-in was needed, Steve saw me and asked me if all was good, then he answered some questions I had. Truly a great move-in experience, and Steve made it even better and easier still!

I came in looking for a unit the young man jacob help get my unit explain to me office hours it was fast simple, and easy im happy i came to this loctaion.

Seamless Polite Mature I would hire

This Public Storage facility is in a great location, very clean, managed very well and has great prices. The on-site management is sincere, knowledgeable, and cares about their customers. I would highly recommend this facility to anyone who is looking for a clean, safe, secure, and reliable storage facility.

Steve is great!

Thank you to Kyle and Steve for a great experience at public storage. Kyle made everything easy and he is great to work with. Steve is always ready to help. We have been at this location for many years. Thanks for all your help.

Rented two units here for a few months between moves. Was clean, easy, well climate controlled, and Steve was great. Would definitely use again.

Everyone at this place is hard of hearing and lacks empathy and compassion in a major way. My whole family caught covid19 and I had just lost my job. I kindly asked the manager if I could possibly be eligible for a 1 month discount or rent voucher due to my lack of wages. He made no attempts to offer any assistance and only reminded me that my balance of $420 was due. I cant believe that I pay $420.00 for a 14 x 10. These people have a colder heart than Hitler and Stalin having lunch in a snow storm.

Easy to work ,with smooth process, very happy

Steve was very helpful. He showed us two units from which to choose and stepped us through the easy sign-up process. The facility is very clean and well kept.

Excellent service, fantastic storage.

The facility was clean well maintained. The clerk, Steve, was very nice and helpful.

Very polite, helpful and accommodating. Always appreciate this kind of service!

You will find all your moving supplies at this facility. Its a very well maintained and clean facility. The associates at the facility provide great customer service.

This was the easiest and most efficient experience during a Pandemic. Steve at this Public Storage was SO kind, helpful, welcoming, understanding, and quick to help me get into this unit. He called to see if I had any questions right after I placed the unit on hold online. Such warmth and care! He’s great at his role there!

Great customer service 👏

Very helpful and courteous

I signed up today for a short term storage solution and Steve could not have been more helpful. He was patient, thorough, and answered all my questions. He took me step by step through the process, gave me space/size options, and took me to the space I rented to show me all of the details of operation. I feel confident I got the best solution for my needs and that my property will be safe while in this facility. Thanks, Steve!

Cindy has great customer service! Thank you for your help!

As an out-of-state mover, Cindy answered every question I had in detail and explained to me accurately what to expect on the move-in day. Very professional and detail-oriented staff!

great service always by Steve and Cindy , clean and neat

It was a great experience .. no problem for 4 years that ive been using their storage. 5 stars!

This is a very manageable facility and kept very clean. Easy access for those that need it and hard to break into for those that don't. Well lit as well. Steve demonstrated wonderful customer service in answering all the questions I had for him and even providing some additional information that was helpful.

This Public storage facility truly has great service and a very clean facility as well. II'd highly recommended to anyone that is looking for storage needs.

Cindy was of great assistance and very helpful. Professional is her middle name.

Very professional, very clean. Margaret was amazingly efficient at walking me through the process of renting a storage unit.

First month is FREE we saved over $275.00

Cindy was a great help. My first time using Public Storage. The facility is nice and clean with easy access. I would recommend this location!

Great facility with amenities we needed. Very clean. Very safe. Wonderful customer service by Steve.

Steve was an amazing help and very knowledgeable about all the units available for rent. He helped make my processing as smooth as possible. I would recommend to everyone to use this location for public storage. A +++

Cindy was fantastic patient and kind

Cindy was great super helpful and very nice

Great staff very helpful

Steve was very very accommodating and very nice. He is an awesome guy. Thanks Steve

I got the keys of my storage today and the person who helped me, Cindy, was super helpful and nice, she really provided a great experience! I totally recommend it, my boyfriend also has a storage here and his experience has always been really good!

Steve was very professional. Great customer service. will definitely recommend this storage facility if I have friends or family in need of a place for their stuff

This is a very clean, climate controlled, well lit facility that is comparable in price to other storage centers nearby that are quite the opposite. Steve at the front desk is very professional, polite and articulate. He had me on my way in no time, all signed up. I moved in the same day. Hassle free and as pleasant as a storage facility can be. Highly recommend.

Steve was great in getting me signed in. Very professional and polite.

Happy Days with Steve around helping me at Public Storage. When it's time to shift things around Steve has supplied me with all my moving needs. This site has a convenient location near just about everything. Please wear your mask to show respect for everyone and maybe we can get past this masquerade called life!!!! Thanks Steve !!!! A++++++

I went in to inquire about renting a unit. The older man at the counter was rude. There was another lady in the store so he asked me to wait outside. She left grumbling under her breath so I’m sure he was just as rude to her. I came in and he asked me to stand back, put his hand up to me, even though I wasn’t even close to the red marks. I asked about renting a unit and he said you know we close in 20 minutes. I left saying there are plenty of places to rent from. He shouldn’t be working his customer service was horrible.

This was our first time getting our own storage unit. Steve was the one who helped us. He was very friendly, professional, and full of info. The area was nice and clean and has a lot of convenient parking right up front next the loading zone/entrance.

Nice and clean and Steve needs a 6th stare.

Steve, the manager, is super friendly. Storage area was spotless. I reserved a storage space online at night. Got a great deal and price and the same deal and price was real and honored the next day when I went in to register and pay the rental. Rent here.

Great facility with great prices, great customer service friendly staff. A great place to rent a storage. Worth every penny

Very clean place. The inside is just as well kept as the outside. Friendly people too.

Very nice facility and helpful staff.

The first thing I noticed when I walked on the property was that it was clean and convenient for me to unload. I have been disabled for 8 years, and having the right unit on the ground floor just happened to be a lucky twist of fate. Hassan was patient composed, as he worked with three different people at once and was sure to acknowledge myself it was a third one in line. He's definitely the type of person that a business of any kind would like to have working for them let me change that, have him keep working at their location and not let him get away I am the type of person who always talks I would rather speak to someone in corporate but if this is how we can give the man credit this is what will do my name is Roderick Garcia a very very happy customer I am new to this property but not new to storage units the one that I vacated is less than a quarter mile away the deciding factor was the treatment that I got as a consumer thank you very much for hiring this person unit number 1051

First thing you see is the OUT OF ORDER sign across the water fountain. Been there the entire time ive rented a unit here- 3 monthes. Maybe its for the best, because the bathroom is always locked, and inevitably out of toilet paper once inside its walls. I dry my hands off with the tissue paper seat covers. Then wipe the tissue paper off on my jeans. The 17 digit code to just enter elevator and security measures seem excessive,& fall just short of a retinal scan and cavity search. Its easier to NSA headquarters and staff friendlier. Rates are suprisingly high considering the location. Moving is stressful and when i lost my keys SOMEWHERE in the 2 vehicles i was using to move, a fellow patron wearing wearing a suit he must have slept in and a smirk contacted corporate to complain about my slow progress. Considering they only have 3 carts for over 300 units, my progress was thwarted from the gate. I can say the other tenants were pleasant and friendly, having such an opportunity to get to know each other during the 30 minute wait for an available cart.

So happy with my new storage space, Steve made the transfer so easy, good quick customer service, good suggestions, reminded me I needed more of their great wrapping paper! Thanks Steve

Excellent facility...Shawn was fantastic in helping shift from one unit to another...could not have been better, nice or helpful...excellent

Steve and Daniel were fantastic. The place is very clean and the customer service is great. Highly recommend!

Helped me with lock cut!

need quote for 10x10 and 10x20

I reserved a storage unit last night. This morning I received a warm call from Steve who works at the Public Storage off Moulton letting me know that the reservation was ready and he would be happy to help. Upon arriving Steve was very helpful with the rental process and was able to walk you through every step. I would highly recommend this location just because of how pleasant Steve was. The pricing is affordable for the size I needed and I have no complaints. The location was clean even though Steve mentioned they're remodeling. :) I'd leave 7 stars if I could.

Miguel was awesome!!! 😊👍

Great customer service from Steve and Marissa! Excellent facility. Super clean. Thank you!

Marrisa was very helpful did not hesitate to answer any question I had

I LOVE THIS PLACE. I’ve moved many times and needed storage and this is by far the best. Service is excellent and prices are unbelievably competitive.

I worked with Marissa both when I stoped by to learn about the facility, and then a few weeks later when I rented my unit. Both times I was very impressed with how knowledgable, and friendly Marissa was. She wanted to make sure all my questions were answered and that I knew what to expect from Public Storage. She was articulate and complete in her communication and provided me with the confidence that my possessions were going to be well placed. The actual facility is great...but Marissa is fantastic!!!!

The girls did a great job of explaining everything to me and the facility is indoor, clean and easily accessible. The staff did a great job.

The property is very clean. Steve walked me through the process & is extremely friendly & professional. He kept checking to see if I needed anything. Some ballasts need changing to help improve the lights. I still give them a HIGH 5 STARS.

Steve was a great help today. I needed storage after my Uboxes came up short. Had 6 and needed 8. U-Haul led me astray. Steve saved the move by getting me a 10x10 storage unit just as movers finished at my home.

So let me start by saying I wish I could give this place more stars! My partner and I recently rented a space here. Super easy to get to. The place was very clean and Staff went above and beyond to accommodate us! Big shout out to Marissa!! Went above and beyond to help us out. Very knowledgeable and helped us along the way in our storage needs. Will definitely miss this place and our new friend ♡

This location is one of the best specially with the great costumer services of Merissa and Stieve , I’ve been treated very well every time i get here for payment or for visit , i would like to thank them for keeping the place always clean and proper as well !

Steve and Marissa have been very helpful throughout my stay they deserve at least 10 stars The cleanliness of the place has been great.

Every time I come to this facility to access my space or pay my rent I am greeted with a smile from Marissa. I truly appreciate her customer service and assistance. The building is always clean and the temperature is always comfortable. I am so glad I chose to store my things here.

The lady at the front desk was really nice and helpful with everything making my move as easy as possible.

Amazing place!! Great atmospher. Awesome customer service!!

I've lost count of the number of storage places I've rented in my lifetime. Somehow, every one of them has managed to find some way to infuriate me, either with their incompetence, or their refusal to provide anything resembling good service - all the while making sure they receive their monthly rent. All of that changed with this Public Storage location on Moulton in Laguna Woods. First, I dealt with Steve, who extended to me every possible break for moving in. Then, on my first move in day (which was grueling), I met the delightful Marissa, who easily matched Steve for friendliness and helpfulness. My space was clean and ready to be used. My newbie mistakes were easily corrected for me by Marissa. Access to my unit is easier than I've ever experienced with any other storage company. The temperature and climate are controlled, which is crucial for my artworks. Everything is clean. Carts are plentiful. Access hours are great, 365 days a year. I'm REALLY not used to this type of experience in storing my valuable items. I like it and I'm going to be consolidating my other storage units (both LA and Orange County) at this one Public Storage location..

Steve helped me find the right storage unit for me. When I changed my mind once I figured out how much storage I needed and had to get a bigger space, he helped with that too. He is very methodical in his organization. I like that. Marissa has great customer service. She helped me deal with an issue in a professional and curteous manner. She is very warm. Thanks to both of you for making my first renting experience awesome.

Marissa did a great job of setting me up and answering all my questions.

Marissa Was outstanding very helpful and a delight to work with. I am very thankful for her excellent customer service.

Marissa was quite helpful in suggesting supplies needed to make our move more comfortable.

Marissa was nice and friendly, she gave me perfect advice for right spot. Thanks.

I can recommend this storage facility highly. I spoke with both Steve and Marissa. Both were friendly, knowledgeable and expedient. The place itself is clean and well kept and the location very convenient for me.

Nice and clean facility! Steve was fantastic!

Steve was very knowledgable and extremely helpful with my check in He demonstrated much patience with my many questions since this was my first storage space. .I can't thank Steve enough!!!

Marissa was amazing in helping me find what i needed to get my packing started. She was very informed and understanding. If I need ANYTHING else, I know where to go and who to ask! Thanks Marissa!

Steve who works at this location was excellent! Extremely polite and helpful, we had a great experience all around, I highly recommend this location.

I had gone into this location for some assistance to pay my son's delinq. account for a unit in LA. Marissa was the person who helped me locate his account and get that taken care of. It was a struggle at first since his record was not showing up and we had to call the other location in LA a few times to get more information. Marissa was very professional and patient in assisting me. We got it done! Thank you Marissa for providing great customer service!

My experience was very positive. Steve helped me make adjustments to my original reservation to better accommodate my needs. I highly recommend this facility.

Marissa was most helpful ! Thanks again!

Definitely recommend. From the time I moved in until the date I moved out, someone was always there to help and answer all questions to help make my move less stressful. I personally want to thank Steve for helping accommodate a smooth move for me and my movers. Secure, clean, and safe storage location/units and super professional/knowledgeable individuals behind the desk!

Marissa was awesome. Great customer service!

Absolutely Terrific Staff!!! Steve & Lizanne were Awesome!!!

Very clean and well lit climate controlled facility. Irma was most helpful in getting everything set up. Highly recommended.

Steve helped me today add a storage space to my existing account. His attention to detail, professional attitude and manner and his overall customer service was amazing and outstanding. I highly recommend contacting Steve for your next storage space need.

Steve deserves 7 STARS. Great location and clean property!

Had my belongings here for several years. The staff and Manager Steve were always very helpful and friendly. The facility was clean and I appreciated the climate control for my things. I would highly recommend this location!

Steve was very patient with me. Great guy to work with.

Steve S. was awesome! Very professional and kind. Cares about his customers and thoroughly explains and answers customers questions.

Steve is the absolute best. Worked with me to figure out my business storage needs. Thanks Steve!!!

Steve is clearly what makes this place 5 star, Oscar winning. Steve explains everything and options . Thank you Steve

Dealt with Steve there, and found him to be very helpful. Check in and check out went without a hitch. Thanks

I've kept my belongings at this Public Storage for over a year. It's always clean, always accessible, and the agents are very helpful. I am moving my belongings out this month, but if I ever need a clean, safe, affordable storage, I will use this one.

I went into the Moulton location today to ask a few questions and get some information and Jazz was so helpful! Very kind and informative.

Great customer service. Thanks, Steve.

This is my first storage unit in Southern California. Steve checked me in and everything went very well. I was in and out of the paper and showing of the unit within 15 to 20 minutes which helped out big time. I also had an issue with my lock and Steve was able to fix and accommodate my issue as well. I would recommend this location.

I went in last week and Steve was incredibly helpful. He explained everything from start to finish. The process could not have been any easier. Thanks Steve! The facility is also very clean and the carts they have available were very helpful.

Steve was very helpful. He helped us pick out the perfect unit to fit our needs and answered all our questions.

I called Steve at the office to discuss an issue. He was considerate, listened to my problem, and very quickly sent the info to the management. My issue was solved almost immediately. Steve is 5 stars in my book.

Steve was very helpful getting us transferred to a larger unit. We appreciated his help. The facility is clean and well lit.

Very pleased with service

Just signed up for an unit. The manager is very friendly, knowledgeable and informative. Love the climate control environment.

This place is awesome. Steve helped me out so much. Thank you so much Steve. If you need a storage I highly recommend this place.

Steve could not have been more friendly and helpful! He made signing up for a unit quick, easy and effortless and was sure to explain and answer all of my questions. The facility is extremely clean, secure, and couldn't be in a better location. There is plenty of parking for loading/unloading and two elevators to make your move-in or out a breeze! Thanks for all of your help, Steve!

Facility is clean, staff (Steve) is attentive, courteous and responsive. Too bad storage access is limited to 9pm and although it is air conditioned, I think the temp' setting is set too high (especially when rearranging and moving stuff - so bring a towel and some water) - for both reasons I have to give a 1 star penalty.

Steve was very helpful both during move in and out. I had large trucks trying to get in and out and he was right there to assist. The facility is clean and well maintained. They have great pricing and the location is convenient.

Good, clean facility with friendly and helpful staff. Steve was great to work with and helped accommodate my ReloCube for my move.

Fabulous service. Irma made everything easy for us!

The Laguna Woods storage facility is pristine. Perfect for my mother! She rented a unit with Steve yesterday and he was remarkable —it inspired me to write this review. My Mom is experiencing challenges right now and Steve was compassionate, so incredibly understanding. He walked her through the storage process in the kindest, most thoughtful ways —very patiently and thoroughly to make sure she understood everything. I’m truly, deeply thankful. Thank you, Steve!

Lauren is AMAZING! My experience with her excellent communication skills and beautiful smile.. Thank you

Lauren was very helpful in the opening process and making me feel very welcomed. She explained everything clear and complete. I am sure that the rest of the staff are as professional as Lauren is. The facility was also very clean and cool in side.

This location is amazing! Steve in particular was exceptional. He went on his lunch break late so that he could help me. Steve was so kind, courteous, and patient as I was renting a unit with my disabled mother. When I came the next day with movers to move into my unit, he went above and beyond to make our move-in easy and quick. Thank you Steve! You're really the best!

Excellent service. Steve was very helpful in setting us up at the facility and explaining logistics and responsibilities.

Irma was very helpful to me I just called and she came up running up to help me.. Excellent service!!..

Lauren was great very personable. Loved the short stay. Very handy

I was helped by Steve today as I went to look at a storage unit. He was very thorough, knowledgeable and extremely polite! The facility is clean with easy access. I will most definitely recommend to anyone looking for storage.

Trie to over charge me and go against everyhing on our signed contract. Wont use them again.

Steve and Irma are Very professional, friendly and helpful.

Irma es muy amable y medio información de lo que nesecito para rentar,thank you Irma for you help

what are the prices for size of units

Great people, nice clean place.

I'm renting storage from Public Storage all the time and this location is no different from all the other ones. Very clean and secure, manager is always very helpful to answer any questions. The location is very convenient and is freeway close! Two thumbs up all the way!!!

Lauren, one of the managers here at this location was extremely helpful - showing me exactly how to “navigate “ the space and loaned us a tape measure and flat-carts with no hassle - and was simply very personable and nice. If you need to store in ‘‘tis area, this is a first rate location and very well maintained (even the restroom is kept clean!!). Can’t go wrong here and they almost always have good-sized units available.

Very clean location and Steve and Lauren are very friendly and helpful.

Had a great experience! Super simple, thorough, and quick. Steve was great!

Steve was very helpful the minute I walked in the door of this building plight very nice man

Steve is terrific! He was really quick, yet very thorough when explaining the process and paperwork, and just an overall nice guy. He knows his stuff! I would definitely recommend this location to anyone looking for storage in the area.

I was pleasantly surprised by the service I received when I went in to see about renting a space. Steve was awesome. I like his casually aggressive up selling technique. He has a good sense of humor,which makes it a lot easier when he tells you how much. Competitive prices,I’ll be recommending you. Thanks, glad I didn’t go across the street

Great service!. Steve is so helpful and a pleasure to work with!!!

Very clean, modern facilities. Staff was very helpful

Had a very enjoyable experience at Public Storage this morning. Steve at the front desk was extremely helpful and made all the correct recommendations based on my needs. I look forward to working with this great storage company for all my future storage needs!

I recently rented a medium sized storage unit at this facility. Anabel was very efficient, polite and knowledgeable. The facility is very clean and well maintained. If you have storage needs I highly recommend this property.

Great experience renting a unit today. Steve is the man and was very helpful!

Steve was wonderful ! So nice, professional, patient and helpful on 1/5/18

Steve provided great service! Very clean facilities. Defenitely recommend!

Steve was outstanding in helping us find the right storage unit!

Steve & Lauren are amazing! Valuable talent here!

Well, I had to get a second storage unit in this same facility because of a sudden move. STEVE was very professional and courteous, but more importantly...FAST! I told him I was in a big hurry (and I apologized about that) and I asked if we could do this new unit paperwork etc. as fast as possible. He did not get irritated at all and in fact was very accommodating to my need for speed! Super smooth and quick adding of my 2nd unit! Thanks so much Steve!

Very helpful and friendly staff. They had just what we needed and made us feel comfortable with the process of acquiring our unit. Thanks Steve!! :)

I would recommend this facility in a heartbeat. Steve was very helpful and the facility was clean and well-priced.

The manager Steven and her co-worker are nice and friendly.They really helps you what you really need to know.

Steve is a great asset to this Public Storage, he helped me get familiar with how it works, being my first time, and was always there and helpful when making payments. Great Guy! Dan Nic....

Manager Steve was courteous and professional in answering my initial calls and corresponding with me thereafter. He patiently explained all the features of the facility and showed me around to let me see the two models I was interested in. He followed up with me the same day to ensure that I didn't have any unanswered questions and that I was completely satisfied with his facility! I went back in the next day and rented a unit from him. I was very happy with the renting experience with Steve and will be happy to recommend this facility to my friends in the future. Thank you, Steve!

I looked at other storage companies, and decided on this one because the facility was so clean and cool and comfortable, I knew I would be more likely to come and organize my items while they were in storage, and when I move out everything will be in great shape. Not to mention a really nice staff, I know will help me with whatever question I have. Great place...and not my first rodeo.

Steve was great at helping us get a storage unit and moving supplies. I would recommend this location. Steve also followed up with us to make sure we had everything we needed and billing info. Thanks Steve

Very clean and friendly. Well organized and Steve was super kind and considerate.

I rented the space at public storage in Laguna Woods the facility was very clean and Steve here provides excellent customer service highly recommend

Clay was super! He showed the area and was very informative and he was pleasant to deal with.

Steve processed my paperwork, and was stupendous! He did everything perfect in every way, I say Steve for President!

One of the best locations around. Everybody there is really nice!

Great business minded and running her job professionalmy. She makes you feel important because you are using this facility.

Ronnie was so helpful! She was so knowledgeable and facilitating in rental process. Days later I came by the office and she remembered my name. I would recommend Ronnie and this location to anyone looking for a convenient storage site with excellent operations.

Ronnie was a great help! Would definitely recommend public storage, they're always so friendly and knowledgeable

Excellente servicio de parte de Mark.

Mark has been absolutely wonderful. Everytime we came in the office he had the biggest smile on his face. You can see he genuinely cares about his customers. I closed my account out but I will continue to stop by and visit him. I highly recommend renting your storage here!! : ))))))

I came in last week to get a unit. Mark helped me get the right one. He was so nice and so sweet and knew my expectations. The building is very clean and very organized. I was really satisfied with my choice of picking public storage!!!

The young man in the office is very polite and knowledgeable. We always come to by our boxes and tape here.

I have been renting storage from this Public Storage location for over a year and they have always been good: the premises are clean and well stocked and the staff have been friendly and very competent. Today I went in to see if I could swap for a smaller unit since I have cleared out some unneeded stuff. Bailey helped me and did a tremendous job for me, helping me decide what size of unit I needed, how to obtain the lowest cost, and completing the paperwork for me. She gave me excellent advice and made the entire transaction easy and effective, Thanks Bailey!

Best storage place in Oc!

Great place!...They always call me to remind me to pay my bill. Very nice and clean.

Great place! Great staff! Great pricing! Overall just a great experience. Highly recommend for anyone who is looking to store their belongings.

I've stored at the Moulton building since September of last year. The building is nice and clean and the team down there does an excellent job.

Came in to get boxes. This place has a lot of variety and different items available to pack your clothes and linen.. The office is nice and cool, just what you're looking for on a hot day.

Great location. Friendly office staff and long access hours.

Very clean and well maintained property. Mark and Jessica are extremely helpful in the office. The are always there to take care of our needs and questions. Highly satisfied

Lizzane provided me with the best service that I have ever experienced from a storage facility! She also sold me some very useful packing solutions for my move.

Our storage unit is very clean and centrally located to us. The first meeting with Jim was the reason we went with this location; he is personable and friendly. It's climate control was also a deciding factor as we store fragile things that can be damaged in excessive heat. If you have any questions or problems-sometimes I have a problem with the elevator (operator error) -Jim and his personal attention are wonderful. Jim is also very friendly, interested in you, and what is going on in your world! It's nice to visit a friendly face every month!!

Exceptionally friendly staff. Was able to answer my question, made sure I got the discounts and made sure the storage unit would work for me. Carts available to move large loads. Easy to access the lot and easy go get out.

Jim was excellent in meeting our needs as far as the size we needed as well as supplies. Very friendly and clean environment as well as a great price.

I had an amazing experience at this Public Storage location. The professional, happy, helpful Manager (Jim) made my experience excellent while using your facility. Every time I used the facility I looked forward to seeing Jim and saying hello. The grounds and the facility are clean, secure, well lite, air conditioned and tidy inside and out. The next time I need an inside storage unit I will be using this facility. Thank you, Jim for always going above and beyond your line of duty to help your customers out!

I went to the website & it was very easy to use. Compared size & prices. I was able to reserve my unit on line and said I would get a call from a representative from that location. Within minutes a very friendly voice called me & confirmed my information. Her name was Linda. She was extremely helpful. I set up a time to see the unit that day. Met Linda & she answered all my questions. Very knowledgeable & friendly. I didn't feel rushed, make me feel like a valued customer! I found the best price, clean unit, they met all my packing needs too. I also spoke with Jim onsite while Linda was finalizing my paperwork and he was knowledgeable & friendly as well. I would definitely recommend this location to my family & friends. Thank you Linda & Jim for all your help! Now all I have to do is pack!

I signed up for this storage facility yesterday. The premises are clean and Jim(Manager) is very professional and goes above and beyond to help out the new and in-house tenants. I have used other storage facilities and they don't compare to this one, when it comes to courtesy and helpfulness. I also feel that my items are safe and even well controlled with the temperatures. I am glad to be in house.

love the Quality of staff,secure,climate controlled,Vary Happy for this service.

My family uses this public storage simply because we can trust them and the facilities are super clean and safe. Ask for Jim he's the best. He is always so helpful and friendly. I feel known and cared about anytime I go. I have peace of mind knowing nothing is going to happen to all of our stuff. Love this place

I had an odd storage request and Jim stepped up, not only did he find me the perfect unit he also saved me a bunch of money. I plan on being a long time customer because of the ingenuity that Jim showed. Keep up the good work!!

Jim and Stacey were very helpful through every process ive been through at Laguna Woods Public Storage.Thank you.

Even though moving is such a huge stress, Aaron from the el pacifico location and Jim from the moulton location worked made sure that I got the prefered. storage. I was especially happy with their great public relations skills. I will definetely use this company in the future!

I needed some storage space so I stopped into your store. Jim was the person that helped me out. He didn't have what I was looking for. ( outside ground level ) Instead of just sending me on my way he pointed me in the right direction! I may not be in that facility but I am up the street at cooks bay and I still got great service. I didn't even know there was a public storage up here. Thank You Sir ! For a job well done.

Jim is friendly, kind, helpful, respectful, and a fine representative of Public Storage. He is an asset to this company. Thank you.

I want to thank Public Storage customer Service Rep, "Stacy" and Store Manager "Jim" @ store 07009 for the excellent way I was treated in regards to renting a space for my personal items. This is the first time I have used your company and I want to say that the way I was treated was GREAT! I this rushed world that we live in today, it's nice to find good and caring customer service . I am very pleased with the whole experience thanks to Sale Rep Stacy and I see her as a positive asset to your company.

I needed to reserve a storage facility at the last minute due to a complication with a scheduled move-in date. Jim was absolutely fantastic. He went above and beyond to help me reserve a storage space and get me squared away with a lock and last minute storage box's. He was extremely helpful and professional which is truly hard to come by these days. He is a definite asset to the company. I would highly recommend this facility, and say "hi" to Jim when you are there!

Jim is awesome. He was very helpful in sizing the correct unit and giving us some good moving pointers. It was a pleasure to have his help and knowledge. They had everything we needed.

Jim made our experience easy and fast. He made sure that our needs were met, asked questions and explained every detail. My wife was happy so that means everything! We would recommend this location to anyone.

We needed some storage space for a few months during a move and remodel. In the past, we've had mixed experience with other storage facilities and companies. We were very pleased with Public Storage's Laguna Woods facility. It is clean, well lit and convenient to get in and out of. Moreover, Susan and Jim do a great job being attentive to their customer's needs.

Fast and convenient. Very helpful staff.

Jim is very courteous, professional, and helpful. Facility is cleanest around, climate control is nice, and access is convenient. Facility also has carts on hand to make moving goods easy. Highly recommend!

Jim is the man! He thoroughly explained everything and did all the paperwork quick! This is how business should be done! I'm happy with this storage space and I will probably be here for awhile. Safe, secure and easy.

Great location and clean facility. The Staff is always helpful and Susan goes above and beyond in providing excellent customer service!!!

awesome susan is very professional and friendlly

Clean, air conditioned and friendly service. What more can you want?

Susan was amazing! I have never had a storage unit before and wasn't quite sure about what to do. She even looked around at their other locations to try and find me a perfect fit. In the end this location was great, convenient, and LOVED how secure it made me and my belongings feel.

It's clean and cool place, if you want your goods keep in a good condition

Delighted with our relationship with Jim as we arranged for a storage unit in which to store the belongings of the Crazy Quilters' Guild of Laguna Woods Village. Jim was friendly,pleasant and explained everything in detail. We are quite pleased.

This is my second time renting here. Well-lighted, plenty of carts and trolleys, safe, easy to get in and out, lots of parking, clean. Staff is friendly, thorough and methodical. Be prepared to take some time over the paperwork and explanation of your first bill. Wouldn't go anywhere else.

Jim helped me immensely this morning! I had to verify information for an out of state storage facility and Jim helped me and made the whole process easier. Plus he's a great guy. Thanks again Jim for all your help!

There is no other place I would trust my valuables! Public Storage Laguna Woods is an exceptional, wonderful, amazing place. It is always clean, they are always help you professionally with a smile. They provide exceptional understanding when you have personal issues. I have stored my house here for 10 years and there is no other place I would trust. Other Public Storage places leave a lot to question, not the Laguna Woods location. Susan is the best, courteous, professional, knows the business, understanding and always helpful, Many times I forgot my code key to get in my unit, and she always helped me with a smile. This is truly one of the great places in So Cal.

I have had my Storage unit for at least 3 years here in Laguna Hills. I even downsized my unit to a smaller one. Susan is awesome! She is very nice and patient to all her clients. This facility is great, convenient, and easy to get in and out of. Thank you Susan!

Highly recommend this Public Storage location to everyone. It's located at a convenient & easy-to-find location and parking is not a problem. Frances was friendly & helpful, made the move-in process very smooth & easy. All the other staffs are also very friendly & helpful as well. Do wish there's more carts available sometimes tho.

The best! Used them for years

I have had my storage unit for 4 years. Good location! Light and bright. Very pleasant people. Not enough carts but that's not their fault.

I just moved out but my stay here was very pleasant. The place was always clean and I never worried about a thing. I highly recommend this location.

susan was the first to accommodate me when i moved my "stuff" from atlanta, ga. back in feb. 2010; she was helpful as can be, and always available to meet my needs, throughout these years of my 'short term storage'. recently i had changed my cc#, forgetting to notify public storage. when i was so informed by frances in a most professional and discreet way, my embarrassment was quickly extinguished. further, when i came into the office to rectify the issue, there was frances, actually remembering our phone call. great employees, in this day and age, are hard to come by. public storage should be grateful for their service.