Ghizale she gave a great service .
Whole team is great, shoutout to Johnathan and Kyle. Everything was easy and smooth from beginning to end. Great rate for a big space. Easy access too. Amazing experience overall. Johnathan even remembered me and where I moved from everytime I called or went in the office!
Completely helpful. Highly recommend. Kyle is the best. Thank you!!
Jonathan helps with my storage needs . He is very helpful.
Jonathan helped me with all my account questions, and helped me open my stuck lock
Jonathon is amazing!!!! He helped meet all our rental needs. I recommend him
The manager, Kyle, was extremely helpful with everything I had to get it done with my storage unit. Above and beyond quality service. Very kind and compassionate attitude with a very professional work ethic. I appreciated this storage space so much and recommend this storage center and Kyle to anyone looking for a good experience with storing their items. Thanks so much again!
Had a great experience renting from Public Storage, Kyle is the man
Jonathan was very helpful. He was very efficient and helped me find the correct unit. I would definitely recommend this business
Excellent service and support from start to finish! The staff was incredibly friendly and went out of their way to make sure I had a good experience. Highly recommended!
Staff are quick to make any accommodations they can. However, when requests for repairs to units are made on a scale which warrant work orders, waiting times can easily exceed a number of weeks. This is counteracted by the budget-friendly prices of the units at this location.
Over-all experience: Good, but not perfect.
I rented unit today here at public storage on El Pacifico, Kyle is awesome, very helpful, very informative just an all-around great guy! If you need any storage I recommend public storage here on El Pacifico! Thanks Kyle for all your help!
Had a great experience with Johnathan helping me with the storage unit process. I was new but he was very patient and accommodating through the whole process. Will definitely choose this place in the future. :)
Johnathan was extremely helpful! will be coming back if I ever need to rent a storage space. Also extremely accessible with the ability to drive up to the individual storage spaces.
Kyle helped me downsize and save money!
Kyle was awesome. Very professional and very patient. He walked me through the registration process over the phone and explained all details of the rental agreement and unit location within the property and got me the best pricing possible.I recommend Public Storage and Kyle.
Jonathan went out of his way to take care of my storage
Jonathan was great. He was very helpful and informative. Great deal
Kyle was fantastic super helpful great communication skills and excellent customer service. Give this man a promotion!
Was debating where to store my stuff and narrowed it down to this location, a CubeSmart location, and a SmartStop location. I was in the area today of this Public Storage and decided to stop in and just check it out. The property manager, Kyle, was knowledgeable and friendly. He answered all my questions, showed me around and I ended up renting here. Very happy I stopped by. Thanks!
Si aymui buen atendí miento por los buenos administradores conorensibos
Watch storage wars. Storage is a scam. Always has been and unfortunately always will be ...total scum bags.
Storage Manager, Jonathan, was very helpful and friendly! Left a 10x25 unit @ Glenwood, for a 10x20…saving $500 per month.
Kyle stayed late to help me transfer spaces. He saved me so much time and stress. Will be loyal customer
Kyle was unbelievably helpful. From start to finish and he was kind enough to drop me off around the corner at my office when I was moving stuff over. This type of service is not common in this day and age so when it happens, it should always be celebrated and rewarded. Greatly appreciate Kyle and it has definitely made me a long-term client with this company. Thank you!
Jonathan was awesome, i would recommend this place
I have had excellent service with Jonathon helping me on my move in day , showing me how roll up garage doors, and helped me sync my phone so the phone opens the gate
Jonathan walked me through the Unit and rental process. Highly recommended. Freeway close.
Jonathan was most helpful with the rental of the unit. I am most grateful for his expertise in choosing the correct unit.
Jonathan is very friendly he helped me all the time my unit is very clean . Thanks Jonathan
Best storage place in the county, great entrance and facility is laid out smooth. Respectful tennancy and the absolutely mad lad that runs the place is exactly what we need.
Kyle was extremely helpful and made downsizing our unit a smooth and easy process.
John is amazing! He was super helpful throughout entire experience. I appreciate it all!
Tina was amazing, they are very friendly and made the process very smooth. Thankyou Tina ten stars
Tina was amazing, they are very friendly and made the process very smooth. Thankyou Tina ten stars
PULLING MY THINGS OUT IMMEDIATELY. This location decided a sudden rate increase from $219 to $310 was appropriate - this is the kind of unethical capitalism that everyone in this country is sick of - I will not support you ever again, I hope to see others do the same.
Jonathan did an excellent job and helped me find the right storage. He was quick and responded in a timely manner.
Miguel sand Steve were very polite and helpful
The guy's up front are top notch! Chris was great to work with. He helped with what I needed. The place is clean and always greeted with a smile. I highly recommend.
Jonathan was very helpful replacing a lightbulb and door pull.
G was very helpful helpful in getting us a new storage unit for his business
Jonathan was very professional and respectful along with extremely helpful I would definitely recommend them for anyone who needs a storage
Chris is the man. He was very polite, helpful, professional, and customer oriented.
He was quck and very efficent my rental space unit.
There are no words to describe his can attitude persnality.
He is man.
I really appreciate being able to find a wonderful place to store my stuff
I needed to use a storage facility recently. After shopping around numerous locations I decided to go with public storage in Laguna Hills on El Pacifico. Kyle the location manager was very friendly, knowledgeable and helpful assisting me with my short term rental. Rates are competitive, mostly drive up units. Clean, secure and safe. Highly recommend this facility.
I want Jonathan he help to find storage thst meet my storage need he is very polite and help full .Thank ypu Jonathan!!!!
Jonathan was the rep who helped me through the process. We spoke on the phone w Jonathan and I was impressed with the selection and cost breakdown. I met Jonathan at the site and we toured the proposed storage unit. Everything went smoothly from start to end.
Kyle was very big help. I was feeling already uneasy about using storage for my things, but Kyle made me feel like I was in good hands and safe with this storage unit. The experience was great and I would recommend anyone coming here for what they need to store. Go see my boy Kyle!
Came to Public Storage this morning on a Sunday Jonathan was here and did an excellent job moving me into a larger unit. Excellent customer service and such a nice guy. So glad to be doing business with Public Storage.
I never rented a storage unit before, but when I needed one for about 3 months this location was available. I have to say that the reservation, booking and payment process online was very simple and it made everything very easy. Pricing was way better for the space than anywhere else in south county. The staff was very kind and the location was very secure. I'd recommend this Public Storage to anyone needing their services.
Nice and organized location, and clean for the fact. Kyle was amazing, great customer service and positive attitude. Definitely recommend this place!
Jonathan is an Allstar!! He was great! Very patient, took the time to help me find the right unit! Thank you
Kyle was awesome! He provided us with a dolly and cart to help with our move!
The manager Kyle was extremely helpful. The website wasn't working and he stayed on the phone patiently problem solving. Was able to rent a unit without having to go in person. Great value for the money.
This location is great and KYLE has been very professional and super helpful. I recommend you guys to visit this place. Great service and great people.
The management here is exceptional. Have been storing here for a while. No issues.
Kyle is pretty chill and awesome! He is super friendly and professional and actually remembers who you are!
Kyle is one of the kindest people I’ve ever dealt with. He’s been so helpful to my family, and showed a ton of grace to a family member and was friendly throughout the process. Highly recommend, it’s a safe, clean and easily accessible facility.
I’ve been with Public Storage for a few years. It was such a pleasure to meet Jonathan today, I was switching units, and Jonathan made my move from super smooth and stress free. He was super professional, showed me available units and answered all my questions.
Thank you so much! 🙏🏻
Highly recommend Public storage and specifically Jonathan as a professional manager.
⭐️⭐️⭐️⭐️⭐️
Olga is the best! Excellent rental and customer service!
The keep the cost up and up less de a year only 6 months and they upgrade the prices not good at all
This place has raised the unit's rent almost $50. The manager couldn't do anything when my husband called. I was told we would have to move our stuff out to a different unit to get the cheaper price. We can't do that since we aren't in the state right now (that's why we have a storage unit). When my husband talked to the corporate office they wouldn't even discuss this with him and they said that they have the right to up the rent every three months. So watch out! If you plan to rent from this place long term it's not going to be pretty for your wallet. We are very disappointed with them!
Great place for storage, the staff is very friendly. Kyle was extremely helpful on the day of my move out, he helped to guide our movers and their large truck around their facility making for a quick and easy move out process. Thanks so much!
Renting a new unit and getting access is super easy. Great customer service when we moved out. Our 26' moving truck would have a hard time getting back to the main gate to exit because the paths are pretty narrow in spots. But it would be a straight shot through a side gate. Wanted to ask to use the side gate but no one was in the office. Called the main number and they contacted the unit manager who was covering another location. He was nice enough to drive over to open the side gate for us. Will rent here again.
This place was exactly what I was looking for. Service from Kylie was great. He was very professional and friendly.
I compared prices and reviews from multiple storage units in this area. I am so so so glad we went here. Kyle is AMAZING. He answered all of my questions on the phone, had amazing customer service, and he really goes beyond. After I left, he checked our unit and saw that I locked the storage unit incorrectly. He met us at the unit and helped me fix it. Again, can't say enough, nicest guy, great customer service.
Manager Kyle was fast and efficient on my move it process. A true professional explained everything I needed to know.a true asset to your company
Good prices, great service. Kyle is the man! Very professional, helpful, and kind. Successfully stored my belongings for 3 months with no issues. Thank you!
Courtney is very kind and fast in her work, I like the way she behaved me Friendly, respectful, fast , and and and …..
I really appreciate the fast working and knowledge of Scott he is absolutely friendly person.
Kyle is the best! He’s very helpful and provides excellent customer care. Definitely recommend using this facility!
Kyle was amazing and had the best customer service here.
Kyle was awesome, helped me with my question and resolve the issues quickly, great costumer service 10/10
Kyle is awesome! Very helpful and friendly!provides great customer service! I often times see him sweeping and cleaning the areas… I’ll be recommending your facility to friends and family!
The on-site manager, Kyle, was incredibly friendly and helpful to us as we transitioned to a different-sized unit. He went out of his way to assist in any way he could.
Great facility and the manager is super friendly and helpful. Kyle goes above and beyond, and we appreciate him!
Kyle has been very helpful and he cares enough to know most of his customers, level of genuineness and customer service is impeccable.
I had a great experience at Public Storage in Laguna Hills. I consistently had great interactions with Kyle at my time there & would recommend this location to anyone looking for a storage unit
The facility was very clean and staff highly professional. I had a great experience from start to finish and left feeling that my belongings were secure and at a great price!
I had never used a storage unit place before and found this one. When I came in, I talked to Kyle and he was extremely helpful and answered all questions I needed. Made it super simple to get a unit. I would definitely recommend this place to anyone who needs a place for storage.
I have been a customer here for almost a year and today called very worried because I can’t locate my keys to my storage unit. I have dreaded this call for some reason and expected a big hassle and also big expense to cut the lock. Instead, I spoke to Kyle and received outstanding customer service !! Kyle was so understanding of my situation and explained that I have several options and one is to stop by and complete a form. He then said it is a complimentary service to cut the lock and I can bring a new one or buy one from them . I wanted to write a review because a) customer service is outstanding and b) I really appreciate no charge to cut the lock. I’m very happy to be with this storage facility! Linda P
Been storing here for a while, Kyle the property manager is top notch. He keeps the place clean and well secure. Would recommend this place for storage.
Update. Kyle again does what he can to help out the customer. I'll be here for as long as he is!
I love the way they truly make you feel like your their # 1 customer.
Great experience today . . Quick, Pleasant, and Informed . . That's Miss Miriam !!
Thank you Kyle, awesome service above and beyond to help me obtain the right storage unit for my needs and all details taken care of efficiently.🙂
We have used this storage location for approx 2 years. We have had the best experience from start to finish. They are extremely accommodating - from signing the initial paperwork to assisting when I lost my key -all the way to our move out. Kyle is the site manager and without a doubt the best asset an employer could have. He answers the phone and if unavailable he always calls back! He is the reason we would come back to this location. Do not hesitate to rent here - they will take care of you!
Buen servicio y exelente atención
Latisha was amazing ! She was very helpful, friendly and professional! Thank you for all your assistance Latisha !