Public Storage Self-Storage Units at 25131 Costeau St, Laguna Hills, CA

People are very friendly and helpful. The place is clean, storages are very accessible. The company also provides an app in order to control their gate. Highly recommended

Downsized my space quick and easy through the excellent service of Lee!

Lee was very helpful, my experience has been very pleasant.

Lee was great. I had to quickly get another storage unit an hour before they closed and he was on it and super accommodating.

Chris was extremely helpful and provided excellent service. Great rates and clean

Miguel was very nice and helped us get the right storage we needed.

Thank you Ashley. You made the process easy. Nice and clean facility.

I had an amazing experience with Ashley, she was so efficient and truly a joy to work with. This woman deserves a raise 🙌🏼🙌🏼🙌🏼

Miguel provided me, a 71 year old lady exemplary customer service. He is very calm, I wasn’t calm due to dv issues. He calmed me down, provided great service, closed my account for me as I am leaving the state tomorrow. Miguel is a definite asset to your organization! Thanks Miguel.

Lee was very helpful in getting us set up with a new storage unit, and made the process simple and quick! Thank you Lee!

Storage was great for the time I had it! Easy move in and move out. Lee made sure the experience was smooth.

I did everything online for my rental. When I got there the 1st day I had a few questions that they answered. They called a week later to see if everything was good and it was.

Lee was very helpful and considerate in helping me with pricing and availability. Showed me some new spaces in the new building. Also was very pleased that Lee was concerned with my safety during construction. All and all customer service worked out great. Very happy overall

Godd storage place. Always see deals on storage. We had 2 units 10x15 for a couple of months and had no issues.

Clean, friendly and accommodating! only thing is they close so early on Saturday and Sunday..

Was my first time at this public storage. Lee was very amiable and helpful! He answered all our questions and concerns. The place is very clean, spacious, overall nice and seems safe. We were sold on the first unit he showed us. He made sure to show us through coming in and out of the storage. Thank you Lee! :)

The young lady that helped me, Ashley, was excellent. Answered all my questions and helped me with things I was not familiar with at this storage area. I immediately rented the unit I needed. Thank you

Today my visit at the Cousteau facility with Lee was wonderful. He was very patient and helpful with the clients before me and to myself. He answers all questions, gives options, and offer suggestions. Thanks for the accommodating me.

I was looking for a unit to rent and I found this location on 25131Cousteau st. and the manager Ashley and Lee were very nice and helpful, they helped me with some questions and I ended renting the unit here. Great service and attitude.

Lee helped me and he was very friendly and informative. I highly recommend this public storage.

ASHLEY IS AMAZING! Seriously she helped us out so much. She was extremely knowledgeable and gave us the best insight on how to move our storage unit to a new one all while saving money! If you ever need help with any storage go to Ashley she is the best!

Mi amigo estaba buscando un lugar y ahí encontro algo ala medida que necesitaba los empleados muy amables le ayudaron mucho y hasta yo que sólo IVA de acompañante me convenció. Buen trabajo

Ashley is an amazing, hardworking young lady. Today 1/12/23, there was some sort of black out at facility on Cousteau and to see her in action fascilitating this emergency. She was checking every area as well as her knowledge on opening main gate manually in order to get us the customers out safely. She is an asset and I commend her for consistently being attentive to her job every time I have been there and today she just blew me away with all she was doing to get the job done!. WOW what an employee you have and she needs to be recognized for her hard work. A.LeJeune B2009

Ashley was helpful

Prices too high

Excellent facilities, Ashley the manager was great.

Public storage is great they allowed me to park my vehicle there very low rates and secure location

Wanted to especially note the great customer support provided by both Ashley and Rafael. Each were so friendly and attentive to my questions. Thank you both for making this transaction so positive from other calls and visits I made to other storage companies today.

They obviously offer some sort of incentive to have customers give a positive review. This place was terrible when I rented here, and 95% of the good reviews are fairly recent. It sure looks nice from the street now, but remember that this place caught fire a few years ago and they did SQUAT to help those of us who were impacted by said fire.

Big thank you to Miguel for helping me find the perfect unit for my needs. I had in mind a larger unit but after explaining what I needed to put in storage he recommended a smaller unit that was substantially cheaper and even better it had a first month free rent. Score! Thanks to Ashley too for showing me around and giving me all the tips. Who knew that you can open the security gate with an app! And thanks to Rafael!

Miguel was very helpful. I was in and out of there pretty quickly.

Quick and easy check in process. Great customer service by Ashley.

Ashley is Good，my reservation size is too small，she help me find the right size and save time using moving company.

Miguel was extremely professional and kind. During a stressful time he took the time and patience to explain everything. He is an asset to Public Storage and what a unique and rare experience after a 18 months of covid. Thank you Miguel.

Ashley greeted me with a smile as I walked in and Jazz brought in the good vibes. Both ladies were extremely professional, helpful, and were really funny. "Today is your lucky day, you have the first ground unit in the closest building!" I was so happy. Thanks for making my experience memorable. Who new renting a storage unit could be so fun?

Kyle was very helpful setting up a new storage space!

It was really bad treatment and they were going to give us a promotion but they tried to scam us and I decided not to rent there

service is great this location clean ,super friendly staff,Connie and Ashley working so hard and on top of it.so glad and happy that I went there. GOOD PEOPLE

Miguel was very helpful thanks

Miguel was very helpful and gave us a great unit

Old heavy doors are being replaced with new light weight doors and the place is looking amazing!!! Janus international

The good thing is during these uncertain times, covid-19 the economy and the economy because of covid-19. One of the good things is that if you oh, you can get up some privacy move in with someone family friends. Store your stuff somewhere that you know will be safe you hold the key to your own lock. The place is well maintained 24-hour surveillance I recommend this place Batman out.!

We originally came to this location- The storage they had available didn't fit our needs. Ashley, offered to see if a nearby location could accommodate us. We really appreciated her going a above and beyond. She made a reservation for is at El Pacifico location. What great customer service!

Had a great experience getting a storage room at this facility! Smooth check in and access to the rooms! Overall, highly recommend this facility.

If you rent at this location make sure you speak to Margaret!!! She is incredibly helpful, professional and present. She cares about customer satisfaction and wants to help you. As for the location, it is clean. nice. and new.

I was incredibly happy with the service that I had received at this location when moving into it at the start of the pandemic last year. However, over the last six months I have hardly ever been able to get into my storage unit being that it was directly across from where their construction crews decided to set up shop. It is interesting that one of the other commenters on here had stated that they told him the hours cut was due to recent break-ins. That was not what I was told. I was told that it had to do with construction and that most likely it would be done sometime soon but he could also go on until the end of the year, they just didn’t really know. I have a large unit at this location as well as a smaller unit at this location but they are both on the same run. I cannot tell you how many times I have pulled in only to see construction apparatus or vehicles completely blocking both of my units. Before the hours reduction I was already having a hard time being able to get there after work and sometimes getting out of there late because I literally raced straight from work across town. I was contacted by the district manager and immediately called her back to let her know I was very sorry for the times that I left late and understood her safety concerns. She in fact told me that she was surprised I called back and really appreciated my understanding and sincere apologies. HOWEVER, She has been left multiple voicemails by myself as well as another individual and she has yet, after three months, to respond to any of them. When I spoke to my husband he informed me that during his last phone call with the desk clerk, he had expressed that this was totally unacceptable for the hundreds of dollars that we’ve been paying for over a year. Her response? Unfortunately there’s nothing that can be done in the name of customer service and that all tenants will have to keep paying full price even though access and service have all been slashed by more than half. I have spoken with two of my neighboring tenants and the overall vibe is that everybody is really feeling slighted by this company. All the way from the higher ups plain ignoring phone calls down to the property manager acting like they have absolutely no clue when any of this “construction” is slated to end. And on a sidenote, Google maps is showing that from an aerial viewpoint all of the drive isles have been widened and all of the outer units have been installed to the point where it is visible without unsafe debris or work vehicles (For the longest time everything from an aerial point of view showed an absolute wreck). My question is this....... when did it become acceptable to treat current, loyal renters like yesterday’s news all in the name of the almighty dollar and the expectation of new renters who will take our units now that the company can force them to pay more? I work in customer service for a living and it is really disheartening to see that this kind of easy come, easy go attitude is pervading not just the huge corporations but the smaller, more amiable and accessible business as well. I guess I will have to start searching for a new location and company at a greater distance but I am more than willing to pay the extra dollars in gas, even suffer the inconvenience in distance, to get service that I can trust. Especially during a time when so much is up in the air for our community and country.

This place is great! Repeat customer here. Nicely kept up, very secure and the manager is always very helpful with any questions I have. Also very close to the freeway which make things a lot easier! Two thumbs up and 5-stars all the way!

Quick and easy check in process. Great customer service by Jazz and Ashley.

The already limited hours were recently reduced. This is unacceptable for a public storage unit. When I asked them about it they cited recent break-ins. If that’s actually the case upgrade security to accommodate. On top of this construction was happening and I was not informed of this when moving in. The construction crew does not clean up after themselves on the driveway area. As a result several times when I was there I found screws and debris where I was parking. I’m aware the construction is a temporary problem but it is being handled poorly.

Had a seamless move in! Cindy was working the front desk and was extremely helpful and personable. I will definitely recommend this Public Storage location to family and friends.

We have been customers of this Public Storage location for many years. The staff is always friendly, professional and efficient. Last week we needed to move from a smaller space into a larger one and Miguel was very helpful in assisting us in choosing a new unit as well as getting all of our information updated into the system. On the day we moved units, there was quite a bit of construction traffic on the property which was making it difficult to drive from one unit to the next. Due this, we did not think we would be able to complete our move that day. I spoke with Ashley in the office and she was extremely empathetic to the situation and assured us she would do what she could in order for us to move into our new space and as it turned out, we were able to finish our move that day! Ashley (as well as the construction crews) we very accommodating and key to us being able to get everything done. Thank you Ashley and Miguel for everything! Your customer service is one of the reasons we choose to stay with this location of Public Storage!

It’s a storage facility to store your stuff. Not sure what else to say. They have different sizes available. They all seem too pricey to me, but that how all of these places are around here.

Miguel was very helpful with making my payment and helping me with picking out boxes. Very helpful!

Miguel very nice

Miguel was nice and fast

Great place and nice people. Thanks for helping me out Miguel!

Great place, fast Efficient, Miguel did a great job, Thank You

El señor Miguel me ayudó Excelente servicio 👍

Great facility! Ashley was easy to work with and answered all my questions. Clean and safe facility. Will definitely be back when I need to store my stuff.

Miguel is very help full 🌝

Excellent service from Mr miegul

Miguel awesome. Efficient !!!

Great experience, Miguel was very helpful!

Ashley provided the best costumer service. Highly recommend coming to this Public Storage location to see Ashley.

Miguel was wonderful great Service

Lauren was awesome and got me checked in and setup fast! #boom

🙂

Thank you Ashley Made this transaction go very smoothly for me, and a smile underneath the mask.

Jennifer is an excellent worker for your company.. keep it up

I needed a space as I am selling my house . Staff at location is friendly . Highly recommend

Jen and Julie were so helpful and answered all my questions. The entire transaction went smooth and they were both so friendly to me.

As a returning customer I am impressed with the social distancing implementations that the office has done has assured me the company cares about their customers. I appreciate the friendly service given to me no matter who is working. Renting here off the 5, just makes good cents!!!

A+ other than not being 24 hours. If renting property, I believe you should have access to your rental property at all times.

Wonderful experience and Jennifer was incredibly accommodating despite my hectic schedule. Everything went smooth and she made it super easy to understand. Thank you!

I rented a space a few days ago and when moving in today I noticed I needed more space. The staff today was more than accommodating in assisting me. They even found one near my current unit. Thank you ladies

Jennifer was so helpfuñ and wonderful

Staff at this location was very helpful today in a stressful situation. They got me in and out as I was in a hurry with my movers. Thank for your help.

Service was amazing and had an overall great experience. Shawn was very professional, knowledgeable, and answered all my questions.

Shawn was knowledgeable and efficient made the process very quick and easy. Satisfied with the experience

Great service, Shawn was very helpful throughout the process.

Miguel it was very helpfull and understand my need thank you

Shawn was very fast friendly and efficient I recommend this place for anyone who's in a hurry

Shawn was awesome! We called to set up an appointment, he was super nice over the phone. We came the same day and he took us to the unit and explained everything. He was very helpful and knowledgeable.

Jazz and Shawn were very helpful :)

Very helpful and courteous. Well run facility. Shawn helped me with everything

The experience as a whole was wonderful! Shawn's explanations made the process crystal clear. This is not even mentioning how great of deal Public Storage provided me with.

Shawn is awesome! Very helpful and so pleasant to work with. Thank you!

If you are looking for a place for storage - this is the place! The customer service is EXCELLENT! Shawn, JD and Kelly were helpful, friendly and accommodating with everything that I needed. Every time, in the past few months, that I have had to update or transfer units these 3 have made it less stressful and were quick to help explain everything so that it was as easy as possible for me. Many thanks to Shawn, JD and Kelly - you deserve way more than just this review - you guys are AWESOME! Thank you!

This location provides the utmost care in customer service. Sean is a wonderful and respectful employee at this location, and he has been so helpful with my situation. The site itself is kept very clean and secure for its customers.

Miguel was great to work with. Everything was simple and straightforward

Miguel was great at helping out and would recommend the service

Shawn and Kris were absolutely fantastic! We are moving but need to keep our stuff in storage for a few months until our new place is ready. The process was super easy and we got exactly the perfect size unit for all our belongings. I wish every process was this easy and hassle free! Thanks guys for all your help!

Just had the pleasure of meegting Shawn who helped me secure a storage unit. Shawan was very professional and answered all my questions. He was very helpful in helping me to pick the right size unit. Highly recommend!

Charge to much

Miguel is a friendly fellow helping me getting the storage here.

I just started renting a unit here. Shawn was very helpful and easy to work with. He walked me through everything and made sure I was taken care. Very happy with choosing Public Storage.

Shawn was personable, helpful and got me all moved in today!

Jonathan is a cool guy and I like my storage unit 😁

I loved my experience there, Jazz was very friendly, professional and helpful. She answered all the questions my sister asked. Would recommend this to anyone looking for a storage place

I had to move out if my large unit into a smaller one. Shawn helped make that happen. As busy as they were he was dedicated to help me find a smaller unit and worked with me and all the details in the small amount of time I had available. Thank you again.

My family was assisted by Shawn who did an amazing job! He went everything over in detail which made our experience a lot easier and better. I wish I could give him more than 5 stars. I would definitely come back and ask for Shawn because he was so great!!

Tight corners for 26footer (LENGTH) vehicles

Just rented a unit from here and I must admit I was a little unsure but upon checking in and being shown around by Shawn, I was sold. He was incredibly courteous and laid out all the safety and security measures offered. Shawn put any doubts I had at ease and helped make the move easy. I’m looking forward to a long rental with Public Storage.

Miguel at Laguna Hills public storage is Great! He is so patient and so nice. Thank you for the smooth experience. Highly recommend this location.

Fantastic service outstanding salesman named Shawn would recommend 10/10 and also the fantastic rashmi. Helped with everything I ever needed!

Fantastic service! Jonathan knows what he is doing, he is very personable, patient, and knowledgeable.

Miguel is a great person, very helpful and cordial, he give me all the necessary information for rent my storage . Congratulations for have this great employee.

Great customer service. Shawn and Rahim were great..friendly.flexable and very infornative... easy to work with..

Very friendly service and good deals on the storage units. Clean and secure facility. Jonathan was super friendly and helpful.

Miguel give us very good customer service

Great service! Knowledgeable staff, all around great service; made my day!

Marissa" was the best!! Love coming here and love her attitude!!! Very kind and helpful!! -Christina

Marissa was wonderful, great customer service ❤️👍🏻

The property manager Miguel was excellent he went over and beyond the call of duty

Miguel is very helpful

Muy bien.atento y amable

Super friendly staff, quick and easy process best storage facility in Laguna Hills!!

Juan is awesome!!

Juan was very helpful!

Very friendly and helpful staff! They were very attentive through out the move, would recommend to anyone. Best storage in Laguna!

Miguel was great!

JONATHAN-VERY HELPFUL AND KNOWLEDGEABLE. WOULD RECOMMEND.

I literally just drove into Ca and have been so flustered with everything I needed to get done to get situated. DMV, etc...But, walking into Public Storage and being greeted by Jonathan was a warm and welcoming experience which I so needed at that moment. That is why I keep coming back to PS for my storage needs. Thank you Jonathan and PS for always being to count on you, especially in a crucial time sensitive need.

Miguel is so helpful, he is the best!!!!

Thanks to Miguel

Called in to get info, was one of the easiest phone calls and customer service experiences I’ve had in a while. Was able to find the unit I wanted with drive up and with the first month a dollar, had the reservation in 5 minutes. Rashmi The manager was very nice and efficient. We were in, saw the unit and everything done in 10 minutes. She was very friendly and made getting everything done very easy. Very clean too.

Kyle was extremely attentive to our move in and was very helpful when we ran into small problems with the gate code. He made the move in process very easy.

As I walked into this place, I got that yucky storage feeling. I was submerged with memories of my childhood and folks moving their lives and cramming them into a box. Then there were these two unique gentleman with amazing hair follicles! They were sweet with a nice dyanmic and they made me laugh. I would recommend coming here just for the experience.

Excellent, professional, and friendly service by Rashmi and Jaz!

Very rude office staff one in particular stood out with his rude and disrespectful attitude as he butt into a conversation that I was talking to the other non helpful office person about the OUT OF ORDER restroom that I simply called to ask when they might have a plumber out to fix ? Miguel so rudely told me that they are not plumbers ! I’m sorry that want the question. The only thing that this storage facility has going for it is location (freeway close) The only thing! Price too hi staff sucks customer service sucks,fire damage? Access office hours staff it’s not a good place I made a mistake I needed it in a hurry big mistake

Wonderful reception and amazing sales etiquette

Jonathan and Kyle (who quickly drove out from another location to help with a sudden rush of customers) are such kind, efficient and knowledgeable staff. They each worked very fast and were extremely understanding when I suddenly realized on moving day that my all of stuff would bit fit into the size I had rented. They quickly found me a bigger unit and got me processed quickly knowing that my movers were waiting with the truck of stuff and that I was paying them per hour. I highly recommend this location and especially these two staff members.

Courteous, knowledgeable nice folks who helped me quickly make a change and get done quickly. Marissa was great!!!!!!!

Marissa was extremely helpful. She found me the perfect space to store my family heirlooms safely and showed me excellent customer service! Thanks marissa for making storing so easy!

Nice place.

Rashmi & Olga were very friendly and helpful.

Rashmi is really nice good serves good job and thanks

Marissa was very nice and had good costumer service even tho I was to young to rent a storage unit

Jonathan n Rashmi were very friendly & helpful

Roshy and Jonathan Are the best♡

Miguel was great and very helpful.

Irma and Miguel are very helpful and awesome!!!

Rasmi was great, very helpful with everything. And probably the most beautiful girl I’ve ever seen, gorgeous smile ❤️

Great place

Miguel and Rashmi were amazing. More than helpful and took very good care of us. Love this place

Rashmi was very nice!

Great and convenient location! Two thumbs up!

Great experience getting a storage locker. Ronnie walked me through and Kat helped me fill out the paperwork. Easy peasy! Was in and out quickly! Thank you! I highly recommend.

Kat and Ronnie were great they helped me move in last minute I really appreciate it!

Kat was very friendly and helpful. She made the process very easy. Thank you Kat!

Jonathan helped me get my first storage unit, he was very thorough and provided a lot of good insight. Worth it to come here just for his customer service!

Wow, talk about excellent customer service! After waiting patiently for a customer to complete her transaction, Jonathan was incredibly amicable and patient. He didnt hesitate to stay a few minutes past closing time to allow me to get the storage I needed. This location is great and so peaceful. Thank you again Jonathan for your professionalism and service.

I got a ton of help from Kat. I went to notify the office that I would be vacating and Kat offered to show me multiple spaces that really work with my budget. After Kat helped me realize the great deals and everything I couldn’t help but agree that this service is the best storage in town and their staff like Kat are incredibly helpful! Unfortunately I still have to move out but it very pleasant to do business with her! Highly recommended!

Kyle and Rashmi are an excellent team. Kyle’s 2nd day on the job proved he was made for kind and efficient service. With Rashmi by his side assisting my requests they were quick and always smiling. I’ll be back...as usual!

Very helpful and prompt!

Rashmi assisted me in my rental process this evening and provided great customer service and assisted us with all questions and the process of renting very thoroughly. This space is clean, secure and well kept. Staff is friendly and professional! It is always a pleasure experience.

Best service ever!! Thanks Jen and Rashmi

Great service from Rashmi! Thank you!!

Rashmi and Jonathan were so pleasant and very helpful. Moving is such a stressful time so it is so appreciated when you can get great service from wonderful people.

Excellent customer service from Rashmi and Ana! Everything looks clean and well kept here. Love this place.

Rashmi was great! Wonderful move in experience!

Rashmi es muy buena atendiendo clientes

Great people working at this storage place! Helpful and very friendly.

Location and price is what made me chose this storage facility.

Rashmi was absolutely amazing and I found a great unit at the best price in town. Thank you for all of your help!!

Best place to rent, friendly environment wonderful and friendly staff will totally rent again at this location. Thank you guys

Best service ever

It was very efficient with Rashmi

Jonathan and Rashmi provided great servic

Rashmi helped me get setup and answered all of my questions. Thank you!

Outstanding customer service. If you need a storage unit, come to this location.

Efficient and clean

Rashmi is so nice and accomodating! Good storage!

Great and quick service by Jonathan! Fantastic customer service:)

Loved nerding out Jonathan and Rashmi while getting set up for my storage unit- super nice people and great customer service. Explained everything perfectly ⭐️⭐️⭐️⭐️⭐️

Rashmi was very nice and took me around to see several units. She explained the advantages and disadvantages of the units, and really helped me make my choice. Check out process was a breeze, and she was also helpful with recommending what I may need box wise for the move. Very pleasant and stress free experience.

Excellent service. They made everything really easy and were very helpful with everything. Highly recommended

Great facility and excellent price. Clean spaces and easy access. Safe neighborhood. Rashmi helped us. Her friendliness and professionalism sets a standard. With her you know you and your things are in good hands.

Very helpful staff to myself and my boss! Especially Rashmi ;-)

Jonathan and Rashmi were very very helpful and professional

Moving can be stressful and storing your personal belongings can be such a headache. I moved from out of state and had such a great experience with this storage. I was very pleased with the customer service Rashmi and Ronnie provided. They were very caring throughout the process, and even showed me the unit twice. The individual attention was second to none! Would definitely go back when I do need another storage locker. Thank you so much for all you do.

Very fast service rashmi was kind and courteous Unit was just what I needed

Kat + Lauren were exceptional! Very knowledgable, Very efficient, got me an exceptional storage unit. Could not have been nicer and both very up beat personalities. I will be sure to refer business

Lauren was my main contact. She showed my the units available, gave her recommendation with regards to getting a unit that met my needs and ensured I got the best monthly rate. Thank you for your help. I look forward to using my new storage space. * * * * * 5 months after I gave this location a 5 Star Review, my car was hit by a Uhaul while in a parking spot. The staff told me it was my fault becasue they were partially closed due to a fire. There was not signage or notice to the renters regarding the fire or alternative parking directions given. I was so disappointed in the management of the whole incident. Can no longer recommend this location.

Liza be, Jonathan and Rashimi provided excellent service. I’d recommend each as well as this facility. Thanks!

Excellent and friendly visit. Rashmi was very knowledgeable and answered all our questions and concerns. I highly recommend renting from this facility.

Lizanne and the entire team here is truly fantastic and beyond helpful!!! During the most difficult time, they did nothing but help me and they offered free labor, boxes and haul away service. Thank you, Public Storage Costeau, for making the best out of a not-so-good situation!!!! :) :)

Four alarm fire at the facility two days ago. I have been through voice mail hell, cut off many times after being on hold forever. When I reached a human being I was either transfered and cut off again or promised a call back. Very poor response, non actually to clients. I have no idea if I've lost everything or not. Company obviously touts its security, yet after fire has no clue how to handle customers, the web site is actually down although wasnt yesterday. The district manager, Liz Anne will not return calls, very frustrating and poor customer relations.

Friendly staff, safe property

Very nice layout! Units were all fairly close to driveways. Rashmi was very helpful and gave me a great walkthough of the area. She also got all my paperwork done promptly and made sure i knew everything i needed to know.

Very informative, clean and a good experience

Rashmi was very helpful discussing options for different spaces.

Staff very friendly and helpful. Went above and beyond. Prices are good. Would recommend.

Public storage was very easy and the facility is clean. Ronnie was extremely helpful and had me on my way very quickly.

I was looking for some storage and everyone was nice enough to let me look inside and check it out. The employees were nice and helpful.

Annabel was very nice and professional and made the move in process super easy!

My visit at Public Storage Laguna Hills was outstanding. Not only did Jason and Lauren know there business inside and out, they were also very accommodating to me as I left my lock and wallet at home. They allowed me to borrow one for the evening and even brought it out to me so I didn't have to walk back. Thank you very much Jason and Lauren for your service and ability to accommodate the customer!

What do the 10x10 run?

This facility is always clean and well kept. Manager is always very helpful. The location is super convenient, just off the 5 freeway

Good area and the staff are super helpful!

Today I was faced with so hard decisions. A was able to help me with a great storage spot and best price in town. I'm truly thankful for meeting him and them helping me with having some where to put all my things. I wouldn't rent from anywhere else but here. They made the process easy and was very helpful and polite. I just want to say thank your so much again.

Very nice storage place very clean and a was very helpful and friendly

Very clean. Great service from A.

Great customer service

Thank you Jennifer for taking care of me. You made the process much easier.

Jennifer and Anabel are very professional, they know what's best for your storage needs. Would def recommend. Very clean property.

I gotta say this, the guys who work at this location name A and Bushra are so friendly and did a great job helping me close my account, sad to leave them.. The are best of doing a great job, they went far and beyond attending my concerns. I really appreciate the great job and the best understanding they have. Today I learned something good from these wonderful people; be a human being 😉

Bushra was really helpful, and the process was quick and she got me a great unit for great price.

A & Michael were so nice when I lost my gate and door code. Thanks guys

Nice people

Very Friendly Staff and great & clean facilities.

Easy in and easy out service was great especially from A & Jude B . Got a bigger place with more storage but I'll defiantly be back if I need storage.

Best service ever

It's was unbelievable, first off it was great experience. A the man, the myth, the legend was incredible in explaining how to use my storage space. Thanks A

Miguel is the man and helped me out with everything needed through this process. Highly recommend you call for Miguel if you need public storage!

Great costumer service, very friendly!

Facility is well kept, office staff are professional and friendly, and pricing is reasonable.

A" was very helpful and knowledgeable. He is definitely an asset to your company

My wife and I have been renting here for years now and there service is fantastic here. Property Manager Bushra is always helpful with a smile. If you need storage this is the place to rent.

If u mean bussiness this is the place to store it! Best manager out of all my units ive had. Friendly staff but bushra takes the cake. Super chill /proffessional manager!

I really appreciate office personnel especially Ronnie and A. They are professional and friendly

I had a really great time Renting at public storage in Laguna Hills, everything was really great, I made sure that my experience was amazing with Bushra and Ronnie, I was glad that I got a good rate for my monthly amounts, they even make sure to call me whenever I accidentally "unknowingly" paid late on my rent , and more importantly, it was a pretty quick sign-up process. The people/staff are very friendly, and I never had any problems with anything .

A and Bushra were amazing. We needed help in a hurry and they were the only place in town that had what we needed!! Nice and hekpful with smiles!!!

Bushra is very good on explaining on the process of being informed on the logistics of having a storage unit. Service is worth more then the low cost of the rental!

Ashley your awesome mahalo. !!!!

This storage has been such a help with the sudden move... We were able to get a storage unit with great accommodation. Bushra was a great help with accommodating the prices online ! Thanks

Very helpful office personnel and a reasonable rate. All in all great experience with this company so far, from their call center people helping me find the cheapest/best location for me, and their office people explaining the policies and showing me their location. Bushra was very nice and knowledgeable. Highly recommended.

Bushra was amazing meeting my needs and facilitating the whole process. Great deal as well. Highly recommend.

Thank you Bushra and Ashley for all of your help!

Bushra and A very helpful v

Bushra was very helpful. Fast service done with contra c r in 5 minute got my first month for a dollar. Can't beat that.

Ashley and Bushra made it quick an easy to get a storage unit. They also were able to find me discounts. Great place!

Brusha was cheerful, knowledgable extremely helpful. All in all, a terrific experience.

Bushra and Juan are the best at Customer service They Met all my Needs. What an Awsome team. This place Rocks...Thank you Guys;-)

Lizanne and bushra these people are amazing what a great experience. So proffesional. I just knew it would be a good fit to store our stuff with public storage

Bushra, A,Chris

Customer service was excellent and everything was quick and efficient. Thank you Bashra for all your help!

For the nearly two years I had my unit, I always felt my stuff was safe. Thank you Bushra and Linda, you guys were awesome!

Excellent Service by all employees!!!

Great customer Services by all employee and they áre really helpful

Excellent service Bushra deserves a raise

Bushra and Ingi were amazing and helped out me out getting my unit set and payment info together. Kudos and an allstar team.

Bushra and Ingi were terrific customer service they made my move sensational they were there for me and my family all the way!! I want to say Thank You girls and Thank you Uhaul!!

Bushra and Ingi were amazing!

Ingo and B were so helpful for me to get my requirements.

Bushra is Great and very helpful.

Best prices in town!

Overall my experience has been great at Public Storage! Linda and Ingi have been so helpful and quick to fix things when I need it!

Very happy with service Tina was very helpful and friendly I would definitely recommend this storage facility to anyone

Great service, clean, easy access from fwy.

Love this place, would recommend! Exceded expectations.

I have a great experience whit this public storage!

Good location, Ingi provided a great and easy move-in process. Will use again!

Ingi was very friendly, professional and helpful with our storage unit that we rented.This property is nice too and has easy access from the 5 freeway. I recommend them to others looking in this area. Thanks, Jameson

bushes property manager. great service

Bushra and Ingi are the consummate professionals. They are very helpful and provided outstanding customer service. I recommend this location highly.

Great customer service.

Thank you to Bushra and Ingi. This is the first time I have stored anything. They were both so friendly, informative and helpful and I can't thank them enough for putting us at ease and taking such good care of us.

Bushra. Incredible

Bushes N E r wonderful. Thank you !

Bushra and ingi were so helpful..highly recommended!

An example of top customer service! Bushra + Ingi are very understanding of customers' various situations and needs and are very responsive with solutions!

Very helpful staff, made sure I understood what I was signing up for. They were patient with me and the atmosphere was welcoming. Great rates as well!

Bushra and Ingi were beyond-helpful and provided me with excellent service. I strongly recommend that you start your "storage" search with their facility. You won't want to go anyplace else!

Amazing service over the year I had the unit - Ingi & Bushra were very helpful

Bushra.was very helpful....

Bushara es a fantasti service thank veri moch

This was the best customer service I have ever experienced renting a storage space. "A" was the person who helped us. He was friendly, knowledgeable and very sincere. Thank you A and Ingi

This Public Storage is great. Got a lot of help as soon as I walked in and got a storage unit in 5 minutes. No problems. Great service.

Bushra & Angie were super helpful, great price & quick! Highly recommended!

Bushra and Ashley were very professional and extremely helpful in helping us obtain the best possible service.

I was really satisfied with their professionalism and there great attitude. To be a little more specific with Bushra. She handled my renting process well and made my experience great. I would highly recommend public storage :-)

Bushra was very friendly & helpful!!

Bushra & Abdullah were amazing from the time I walked in. They have awesome costumer service skills and are extremely polite and helpful. I got the biggest storage unit and a parking space. Both are better then what I imagined and are working out just perfectly. I would highly recommend this place to EVERYONE! Thanks, Danica

Bushra and Abdullah were very efficient with my online registration, a little over 30 mins, I was done and now I have storage for my things. Couldnt be any easier. Quoc

Bushra and tay fine asj

Superb service by Abdullah and Sitara. They were very accomodating.

Great Staff very helpful , courteous, and knowledgeable . Thank you Bushra, Leslie, Abdullah, and others for all your help.

Abdullah and bushra are helpful

100% SATISFIED! OVER AND BEYOND CUSTOMER SERVICE , EXCELLENT SECURITY, WILL ALWAYS USE AND RECOMMEND THIS COMPANY BECAUSE OF BUJHRA & ABDULLAH! I had lost my job and had to move out of our apt. home. So my entire "life of belongings" is in this storage unit. The last 3 months I have had nothing but bad luck and things happening. So when I got a call that there was an issue with my unit, I just assumed the worst. It was Bujhra & Abdullah that had called to tell me the last time I used my storage unit , they had found that the unit door was left open and I had only locked my "lock" to my door. So my entire unit was exposed, left open for anyone to steal, but thanks to Bujhra & Abdullah my unit was saved due to their excellent care, and immediate communication and quick thinking. They had pulled an outside roll down, so that my unit was not fully exposed, and then called to inform me. I instantly came down to the store, they showed my to my unit and what they had done to protect my belongings. I was so impressed and so very grateful that they walked their property and knew what was going on, and that they cared enough to go OVER and BEYOND what is required to do. I wish to thank Bujhra and Abdullah for their professionalism and personally caring about their customer! I will refer everyone to use Public Storage because of them!

Bushra and abdullah and A were very helpful. Registering is easy and they were very friendly!! Great location

Bushra was very helpful and wonderful

Awesome customer service from both Bushra and Abdullah. They went above and beyond

Melissa is awesome to work with ---- too bad there aren't more ladies like her. She made my experience a happy one instead of the stress that are usually associated with storing one's stuff. Thank you for having her at this location.

Great service ! Abdullah was very informative and polite.

We were searching for a good and save storage and we really got it. Abdullah was our contact in the office and he was so gently and helpful to me, and actually he is a very good asset to any business. Certainly, I am sure I did a very good decision.

Thank you Melissa for a great experience. This Public Storage is conveniently located, clean, competitively priced and has a great friendly staff.

Simple. Clean. Helpful staff (thanks Melissa, Leslie & A)...

Just moved in with great price and service. Staff is very helpful and unit was clean.

This location is clean, easily accessible and has a friendly staff. Thanks A! I would have given it 5 stars if it weren't for how tight the driving feels inside and the small lot at the office. Everything else is great!