Katherine was very helpful and straightforward with the move in process!
Katherine was very nice and helpful I was so glad she helped in a easier way
Robin was entirely helpful with renting a storage for a nearby location!
Gracias Katherine, muy buen servicio me brindaste deseo tengas un bonito dia
Katherine is a delight~ What I thought was going to be a long process actually only took seconds to solve my issue. I was so pleasantly surprised! She also gave me advice/options when the time comes again to resolve the problem. I really appreciate her and the service!
Hello my name is Rene, I’m so happy to do business with public storage Fullerton since every time I come to make my payments I always get the best customer service by Katherine, she’s always willing to help with any questions and she’s got all the knowledge about her work and she’s always keeping everything clean all the driveways are always clean, that makes me not going anywhere else for an storage space
Thank you so much for your help Katherine
Great place and great service. Mo, the property manager is a very helpful person, the best!
Great place to access to warehouse and very reliable.
Katherine was a Great help
Katherine very helpful and speedy service
Katherine in Fullerton location was very helpful and insightful, had answers to all my questions. Provided excellent customer service 5 โญ๏ธ
Katherine in Fullerton made it so easy for me to find a get a unit that was perfect for my situation,she answered all my questions to help me understand how things works.Great experience there.
Katherine was very helpful with the rent by phone ! I checked in this morning and also very smooth thank you so much for your help .
Rising pricing makes it a pain to maintain a container here. On top of which, seems like there’s always nails scattered all over the place. I’ve had to have multiple tires patched after making visits.
Today, by my unit. I found a literal PILE of nails. Like what the hell?
Katherine was great helpful , very kinda I appreciate help
Friendly & Knowledgeable Staff.
Katherine @ the Fullerton Location was incredible! . I’ve never received such superb customer service. She really went above and beyond her duties to resolve my problem or at least look into it and spent a great deal of time to review and go over my account & find out where the error was made, and she’s not even at my location! Somebody needs to give this employee a raise & a promotion! Especially when she saved Public Storage from losing an account & earning a bad reputation. Talk about dedication. Makes me feel better about storing my Valuables and stuff at Public Storage at a crucial time when I was just about to end my relationship with them. Thank you, Katherine for all you’ve done. Whether it gets resolved or not you gave it your all and that’s worth more….
Real good service and units really clean and the staff there r helpful I really appreciate what the stand for
Katherine helped us out so quickly as we were in a pinch. Highly recommend this location!
Katherine was extremely knowledgeable and helpful setting up our new storage. Thanks Katherine.
In the last two visits to my storage unit, Katherine was at the front desk. She is a great addition to your staff. She is always kind, professional, and helpful. Yay! Thank you Katherine!
Katherine was such a great help even coming to ask questions and help with my account renting at a different property she helped him with same kindness I know she gives her own customers regularly .she is great at her job . I appreciate help.
Great place! Kathy is super kind and helpful. I recommend it to everyone!
What a pleasure I had working with Katherine to get my storage unit. From the time I walked in her bubbly personality and greeting made me feel like I had known her for years. She made it very easy to get my unit, has a lot of product knowledge and knows what she's doing! Public storage Fullerton is by far the best experience I've ever had getting a storage unit.
Katherine was very pleasant and helpful. Need more people like her working with the public. Can't thank her enough ๐
Hands down the best storage place I’ve had for a long time now. I’ve been at this facility for 4 yrs. It’s always clean and the staff is fantastic. Thank you Katherine for always being so helpful.
DO NOT RENT HERE. My storage unit was broken into and many very expensive items where stolen. Some very sentimental and priceless items are now gone and lost forever leaving me very upset and disappointed. The lock was cut with bolt cutters, all things were sifted through and many expensive items were stolen. I only rented here for 6 short weeks. I have rented other places for years in past and NEVER had this problem.
There are no cameras in the interior corridors so nothing was caught on camera. There is a VERY heavy homeless population that rent (and possibly live) here as well. I did not know this when I first rented. When I noticed it, we spoke with the staff on site and was assured that it was not an issue and our items were safe. This was not the case as when I returned the next time, our unit had been broken into. Although the staff on site was sympathetic when informed of the break in, they have not done anything to rectify or make the situation any better. There has been no follow up from their end, and to be honest, when informed of the break in, they did not seem very surprised, making me think this happens at this location.
Although I completely understand that all renters sign a waiver that states Public Storage is not responsible for all damage/theft/flood etc., I would think that management would do something a sign of good will to help soften the blow of losing so many irreplaceable items and the enormous headache of now having to deal with hours/months of insurance claims.
I spoke with the offsite manager on the phone and was not offered any refund for the 6 weeks rent I paid here. I was just told that they would pass my request along.
I wish I had known to NOT ever rent here before and will never rent from "Public Storage" ever again.
I recently had the pleasure of working with Arnie at Public Storage, and I can't say enough good things about the experience. From the moment I walked in, Arnie provided exceptional service that was both professional and friendly. He took the time to thoroughly answer all of my questions and truly understood my concerns. Arnie's attentive and understanding nature made the entire process smooth and efficient. If you're looking for a storage solution with outstanding customer service, I highly recommend visiting Arnie at Public Storage!
The Manager Katherine is very nice and extremely helpful. She is wonderful at customer service and keeps the facility very clean. She keeps a watchful eye and is quick to assist. Thanks Katherine ๐๐ป
Katherine helped me out on the process from A to Z perfectly! Not just the rent process but also warm welcoming that I felt super comfortable! Thank u Kath ๐
Katherine, the manager was AMAZING to work with! I knew before I had moved out of state that something was jamming my door from opening. When Katherine took over as manager, she walked me through what she was going to do and got it fixed quickly! Very impressed!
Katherine was very helpful ! Eyes very pretty
Thank you for eveything
Katherine was a such a great help . She is always with nice smile . Always makes customers feeling good . I appreciate her very much . I would recommend her any help ,questions she is always the person to go to !
Great service, manager was great and very friendly, good price and very clean.
Move your stuff here!
Katherine & Tristan are super awesome!!
Katherine and Tristan they are awesome. Thank you both !
Katherine was an all star !
Katherine was so helpful! , she helped me with my storage needs . I really appreciate all her help !!
Katherine Kind helpful and hard-working woman I've ever met. She's a great asset to that company . Never, have I ever had that kind of service and help from anyone. At any storage she makes me feel like my property is a 100% safe
Katherine was amazing. She gave me all the info I needed about size, checked her location's price against other Public Storages in the area, and was patient and thorough with everything from move-in fees to a walk-thru of the unit. She really made renting my new storage unit easy as pie. Give her a raise.
Katherine at the front desk was extremely friendly and had great customer service.
Katherine is
kind thank you very much
Great service great location great people Catherine was very helpful and great personality
Super helpful the Angelina made everything so easy and simple, took so much stress off the process. So glad to have work with her
ฦงะฦฦฒะฏฦฦฌฦณ ฦฦงะฦฌ ฦฌัฒฦค ัฒา ฦฌฤฆะ หฉฦะะ, ะธσ ιะธฦจι∂ษ/αc สะธιัฦจ but cool & convienant app to use to manage opening/closing gate so that makes up for it all ใ โโ
Katherine, is a very special young lady to do business at public storage. Very helpful, nice and no her job.
The facility definitely feels dated. There’s no ventilation in the building units and gets really hot and stuffy after about 20 minutes of moving boxes.
On the plus side though the facility is clean and Katherine, the new property manager, was a huge help! I wasn’t sure which unit I needed at the time and she gave me a tour and helped me decided based off my situation. She was very insightful and friendly!
katherine very pleasant very knowledgeable helped me with storage needs and decision making
Katherine was a tremendous help. Great service and was very friendly.
A very simple word, if you have any issues just speak with Katherine. Issues are gone!
Very professional, perfect customer service.
Totally thank you for helping me out.
Remon
Jupiter Cleaning Services
The customer service I received was top-notch. Every interaction with Randy was met with a friendly, helpful, and knowledgeable representative who went above and beyond to assist me.
Angelina Thank you again for answering my questions. You are such a big help
Had a great experience with Angelina at Public Storage. Super helpful and made everything easy for me. Big thanks to her!
Angelina Delvalle is Awesome since day 1 she has been very helpful and I appreciate her assistance she is adamant about people and is a pillar at public storage this Girl needs a Raise.
Wonderful experience here at the Fullerton location. I was promptly greeted by one of the best team members, Angelina. She provided me the details of how renting a storage unit works. Very thorough with how fees are assessed and when your monthly charges begin. Explained that this is a month to month option and provided a walk through to assure the door, light and locks were fully functioning. Wonderful experience and I highly recommend this location to everyone.
Thank you angelina for making the Rental process so easy.
A very good place safe environment Angelina was a very good staff very kind very respectful very helpful very polite ๐๐
I visited this property, and Angelina was very kind and professional. She tried to help me very well and let me take a right unit for my personal belongings. Thank you very much, Angelina ~โก
Angelina was of great help to us when we moved in our things at Public Storage in Fullerton, CA. She went above and beyond our expectations.
Thank you Randy for helping me with the Public Storage app. Appreciate it.
Randy, thank you for all of your help on the storage unit appreciate it…. Thank you Randy for helping me with the Public Storage app.
Thank you Randy for everything.
Thank you Randy for everything!
Thank you randy for showing me the units.
Thank you Randy, for helping me set up the app
Great service, thank you Randy for your assistance
Thank you Randy for helping me set up the public storage app on my cell phone much.
Thanks Randy for helping me with the app.
Thank you Randy for everything appreciate the very good service.
I’ve had my stuff stored here for a few years. Randy the manager keeps the grounds clean, bug free and safe . I’ve never had to worry about being safe here even after dark .Gate always works ,Randy is visibly on the property, he’s professional and ready to answer any concerns a customer might have . Best ,safest secure place to leave your extra stuff . Thank you Public Storage and thank you Randy
Randy was super helpful and informative. And made sure we’re taken care of
Thank you Randy for your help on renting online.
The property manager was very helpful! There was an issue with my storage space but he addressed the situation very quickly and professionally.
๐ฅGold Medal Randy > always happy to help. I enjoy paying my bill in person & asking ?'s about my account. Thanks
Thanks You Randy for helping me rent space today.
Randy is always so helpful and professional. Thanks
Thank you Randy for all of your help today excellent job
Gracias Randy for everything.
Randy was very informative helpful and with amazing energy . Made us feel really welcomed . He keeps this place clean and secure . I can definitely recommend this to any one looking for storage .
Thanks Randy so much for the super smooth transition here ! Super clean and nice storage also!
Thanks for all your help Randy
Thank you. Mr. Randy. Good job
Thank you Randy…best customer service I ever had at a rental storage. My first time using Public Storage company and he made the rental process so easy. I lost my keys and he also helped me with the options on what to do next. Such an excellent manager overall…
Le agradesco grandemente a Randy por ayudarnos con el acceso a maestro storage
Hot stuck inside of property. Called the public storage. I was there stuck inside from 9am because my gate code was not working. I finally after so many attempts got of of the gate with my car
The manager there by far is the best employee for a business I have ever seen randy is very friendly and informative about every aspect of this business I'm so happy I chose this place its people like randy that make businesses like public storage have such a great name....
Had a quick and efficient visit here with Katherine! She was amazing and took the time out to show us how to work the storage units, since this is our first time renting one. 10/10 customer service!
OMGโผ๏ธโผ๏ธ KATHERINE!! She was an absolute LIFE SAVER!! She helped with every question we had! Took time to show us how to get on property and how to open our storage! She is AMAZING!!!!
Thanks for all your help randy
Thank you Randy for helping us save some money
Thank you randy for help renting online
Shout out to Randy. Thank you for your kindness and quick service
Thanks for all your help today!….
As always Randy provided excellent customer service on all my accounts THANK YOU for all your help
Thanks Randy for your help with my unit
Thanks for your help Randy with helping set up the Public Storage APP to make payments.
Great service , thanks for setting me up with the app Randy !
Randy was super helpful and informative. Great experience working with him. Made the move a lot easier! ๐
Thanks randy for app help!
Randy is awander full man ๐จ๐
My experience with Randy was positive, fast and professional. The property is clean and in a good location, it looks safe enough at night and well taken care of. I highly recommend this Public Storage.
Thanks randy and Cat for help with the app
Thanks randy for everything!
Thanks Randy fircheloing with renting online.
Had a great experience renting a storage unit at this location. Randy was a great help and showed us how to get the best price on-line for his facility, saved us money on the lock and showed us how to use the app to get in and out of the gate without getting out of the car! Great customer service definitely recommend this location.
Thank you Randy for all your help.
I was very pleased with the service and attention I was given by Randy .
Randy explained every detail to me and was very professional . Great service .
Thanks randt fir the 2 storage units!
Very easy to get in and out very secure it feels safe to keep personal belongings there
This place is the cleanest and most secure storage facility I have ever been at RANDY is the Man super friendly and professional he answered all the questions I had and I'm so glad I picked this location as he does not allow any nonsense which is KEY... HANDS DOWN THIS PLACE IS THE BEST FACILITY AROUND... other places I've been at don't give a $#&@ about what happens which is why I went looking for another place glad I found this one... Almost don't want to say anything as if to keep a secret and hog it all to myself.... Thanks Randy you rule...
I had previously given a 4 star review on account of the rising rent, but now I am changing it to 5 stars! My previous rating had nothing to do with bad service...just rent increases. Upon discovering my dismay, the property manager, (Randy), jumped on the situation and solved the problem! Being a customer at this site for nearly 10 years now, I have absolutely no complaints concerning customer service recieved...on the contrary, the service has always been beyond reproach! I will recommend Public Storage to anyone looking for a secure location to store their extra stuff. My thanks go out to all the staff!
On site manager, Randy, did not waste any time with me. Rather, he expedited the entire process and was extremely friendly. Would highly recommend this location for safety, friendly staff, and you get what you paid for.
Randy is very kind ~
I’m so happy
Thanks Randy. Fast and friendly. Awesome!
Thank you Randy for your great job.
Thanks Rabdy fir the quick service.
Thanks Randy for the app!
Thank you Randy for the great customer service.
Simple process and love the app and Randy was great!
Randy ๐๐๐๐๐๐๐๐๐
Thank you for your great service Randy! Great customer service, very informative and friendly!
Vary good service vary happy
Randy is amazing and super helpful! Place is clean, spacious and perfect for our needs!!!
Thank you Randy for your hard work!
Thanks Randy for everything.
Randy was very friendly and helpful. He answered my questions and made sure I knew how to access my unit.
Randy makes it a pleasure.