Public Storage Self-Storage Units at 2361 W Commonwealth Ave, Fullerton, CA
2361 W Commonwealth Ave Fullerton, CA 92833
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 105/moSmall 5'x5'
$ 105/mo $131Best Price LabelHurry!
- Inside unit
- 1st Floor
8'x18'Online only price$ 122/moParking 8'x18'
$ 122/mo $244Best Price Label
- Uncovered parking
5'x10'Online only price$ 151/moSmall 5'x10'
$ 151/mo $189Best Price Label2 unit left!
- Inside unit
- 1st Floor
5'x10'Online only price$ 171/moSmall 5'x10'
$ 171/mo $214Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 199/moLarge 10'x15'
$ 199/mo $398Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 259/moMedium 10'x10'
$ 259/mo $324Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x10'Online only price$ 261/moMedium 10'x10'
$ 261/mo $327Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x20'Online only price$ 380/moLarge 10'x20'
$ 380/mo $474Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x30'Online only price$ 574/moLarge 10'x30'
$ 574/mo $717Best Price LabelHurry!
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
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Self-Storage Near Fullerton
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Fullerton Storage Units Near the I-5 and 91 Freeway Interchange
Public Storage in Fullerton is easy to access from either the Santa Ana Freeway at the Magnolia Boulevard exit or the Riverside Freeway at Brookhurst Street. It is just one block from the Fullerton Municipal Airport, with cheap storage units for pilots and residents alike.
There are 35 car storage units and 22 rentable parking spaces on site to store vehicles between adventures.
A short drive from North Gilbert Street, and close to the Amerige Heights Town Center, it's the most convenient Public Storage in the 92833 zip code.
This Location Serves:
Fullerton, Buena Park, Anaheim
It is easily accessible from the zip codes: 92833, 92801, 90620, 90621
- A location manager lives on site to provide excellent customer service
- Located near the Santa Ana and Riverside freeways for added convenience
- Small, medium, large and extra-large storage units on site
- Moving carts are loaned for free to customers for easy loading and unloading
- Extra packing supplies and locks are available for purchase in the front office
- Month-to-month lease
- Indoor and outdoor storage units on the property
- Open seven days a week
- Car storage and affordable parking spots at the property
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 566)
Thank you Randy for everything!
Thank you Randy, for helping me set up the app
Thank you randy for showing me the units.
Great service, thank you Randy for your assistance
Thank you randy
Thank you Randy for helping me set up the public storage app on my cell phone much.
Thanks Randy for helping me with the app.
Randy, thank you for all of your help on the storage unit appreciate it
Thank you Randy for everything appreciate the very good service.
Randy was super helpful and informative. And made sure we’re taken care of
Thank you Randy for making the Rental process so easy.
I’ve had my stuff stored here for a few years. Randy the manager keeps the grounds clean, bug free and safe . I’ve never had to worry about being safe here even after dark .Gate always works ,Randy is visibly on the property, he’s professional and ready to answer any concerns a customer might have . Best ,safest secure place to leave your extra stuff . Thank you Public Storage and thank you Randy
Thank you Randy for your help on renting online.
The property manager was very helpful! There was an issue with my storage space but he addressed the situation very quickly and professionally.
🥇Gold Medal Randy > always happy to help. I enjoy paying my bill in person & asking ?'s about my account. Thanks
Thanks You Randy for helping me rent space today.
Randy is always so helpful and professional. Thanks
Randy very graet !!!
Thank you Randy for all of your help today excellent job
Gracias Randy for everything.
Randy was very informative helpful and with amazing energy . Made us feel really welcomed . He keeps this place clean and secure . I can definitely recommend this to any one looking for storage .
Thanks Randy so much for the super smooth transition here ! Super clean and nice storage also!
Thanks for all your help Randy
Thank you Randy…best customer service I ever had at a rental storage. My first time using Public Storage company and he made the rental process so easy. I lost my keys and he also helped me with the options on what to do next. Such an excellent manager overall…
Thank you. Mr. Randy. Good job
Le agradesco grandemente a Randy por ayudarnos con el acceso a maestro storage
10/18/22,Randy thanks for helping me set up app and renting space online…. Thanks Randy for great service.... thanks again for everything randy!
Hot stuck inside of property. Called the public storage. I was there stuck inside from 9am because my gate code was not working. I finally after so many attempts got of of the gate with my car
The manager there by far is the best employee for a business I have ever seen randy is very friendly and informative about every aspect of this business I'm so happy I chose this place its people like randy that make businesses like public storage have such a great name....
OMG‼️‼️ KATHERINE!! She was an absolute LIFE SAVER!! She helped with every question we had! Took time to show us how to get on property and how to open our storage! She is AMAZING!!!!
Had a quick and efficient visit here with Katherine! She was amazing and took the time out to show us how to work the storage units, since this is our first time renting one. 10/10 customer service!
Thanks for all your help randy
Thank you Randy for helping us save some money
Thank you randy for help renting online
Shout out to Randy. Thank you for your kindness and quick service Thanks for all your help today!…. As always Randy provided excellent customer service on all my accounts THANK YOU for all your help
Thank you Randy! Easy!
Thanks Randy for your help with my unit
Thanks for your help Randy with helping set up the Public Storage APP to make payments.
Great service , thanks for setting me up with the app Randy !
Randy was super helpful and informative. Great experience working with him. Made the move a lot easier! 😁
Thanks randy for app help!
Randy is awander full man 👨😃
Randy is Awesome help!
My experience with Randy was positive, fast and professional. The property is clean and in a good location, it looks safe enough at night and well taken care of. I highly recommend this Public Storage.
Thanks randy and Cat for help with the app
Had a great experience renting a storage unit at this location. Randy was a great help and showed us how to get the best price on-line for his facility, saved us money on the lock and showed us how to use the app to get in and out of the gate without getting out of the car! Great customer service definitely recommend this location.
Thanks Randy fircheloing with renting online.
Thanks randy for everything!
Thank you Randy for all your help.
I was very pleased with the service and attention I was given by Randy . Randy explained every detail to me and was very professional . Great service .
Thanks randt fir the 2 storage units!
Very easy to get in and out very secure it feels safe to keep personal belongings there
This place is the cleanest and most secure storage facility I have ever been at RANDY is the Man super friendly and professional he answered all the questions I had and I'm so glad I picked this location as he does not allow any nonsense which is KEY... HANDS DOWN THIS PLACE IS THE BEST FACILITY AROUND... other places I've been at don't give a $#&@ about what happens which is why I went looking for another place glad I found this one... Almost don't want to say anything as if to keep a secret and hog it all to myself.... Thanks Randy you rule...
I had previously given a 4 star review on account of the rising rent, but now I am changing it to 5 stars! My previous rating had nothing to do with bad service...just rent increases. Upon discovering my dismay, the property manager, (Randy), jumped on the situation and solved the problem! Being a customer at this site for nearly 10 years now, I have absolutely no complaints concerning customer service recieved...on the contrary, the service has always been beyond reproach! I will recommend Public Storage to anyone looking for a secure location to store their extra stuff. My thanks go out to all the staff!
On site manager, Randy, did not waste any time with me. Rather, he expedited the entire process and was extremely friendly. Would highly recommend this location for safety, friendly staff, and you get what you paid for.
Randy is very kind ~ I’m so happy
Thank you randy
Thanks Rabdy fir the quick service.
Thank you Randy for your great job.
Thanks Randy. Fast and friendly. Awesome!
Thanks Randy for the app!
Thank you Randy for the great customer service.
Simple process and love the app and Randy was great!
Thank you for your great service Randy! Great customer service, very informative and friendly!
Vary good service vary happy
Randy is amazing and super helpful! Place is clean, spacious and perfect for our needs!!!
Thank you Randy for your hard work!
Thanks Randy for everything.
Real good service and units
Randy was very friendly and helpful. He answered my questions and made sure I knew how to access my unit.
Randy makes it a pleasure.
Good day no one there
Randy was so amazing, his service wonderful. I should recommend to my friends.
Thank you Randy for everything
Randy is the best ! He helped us real good ✌🏻 He is amazing and i will come back for sure
Thank you Randy for making the process very easy and for helping us find another storage unit at another public storage location.
Randy was great at customer service and great at explaining the units.
Thanks Randy, great experience, fast rental and clean facilities!!
Thank you Randy for your great service!
Thank you Randy for your help setting up the app.
Thank you Randy for all your patients and the help renting online!
Thank you for amazing help Randy! First time being here, but he explained procedures very well.
Muchas gracias a Randy por no aserme cargo por la demora de mi pago mensual
Randy was friendly and very helpful with helping us withall our questions and App. Highly reccomend
Thank you Randy for everything and for helping us finish the rental today
Thanks to Angelina and Randy, I secured a 10x10 unit with no hassles!
Thanks Randy, the service was amazing
Randy is the man made it super easy to get my spot done Highly recommend
Thank you Randy for resolving this matter for me. Much appreciated!The worst thing about Public Storage is that every year the cost for your unit will increase. My 10x10 unit is now almost $300 a month. When I rented my small unit approx 4 years ago the cost was less than $200 a month. That's a big increase over time, one I can barely afford. The cost is a little higher for my unit because it's a drive up which totally makes it worth the price.
Whoever you are your not manager! Rude rude rude and i love this location and storage units. Firer the dark balding short man with lousy attitude!
Thanks for helping me out Randy you were a tremendous assistant in this process because I don’t know what I’m doing thank you so much
Thanks for everything randy!
Thank you Randy for all of your help on both of my storage units I really appreciate it.
About a month ago maybe more I was looking for a flat screen box for my tv. I was on my way to U haul because I saw they carried them. But on my way I stopped by public storage to see if they carried them too. A young man was working that day and showed me the great protection their tv box would give me. Not only does it give me the protection I wanted. The box was at least $60 less... thanks!... update, wow I went back to this public storage for another TV box for my son. Crazy property manager Randy is still here. I'm glad he was because he's very helpful. Thank you Randy for everything...
This is a story of a disaster averted. On Oct. 4, I made an online reservation for what I thought was an 8' X 18' indoor storage unit but the app failed to complete. After a phone call to the corporate help line, I had it completed - or so I thought. Arriving on Oct. 6 with a 20" U-haul full of furniture, Randy told me that was just an outdoor parking space. Explaining my situation, he worked diligently to access a 10' X 20' space for me and setting it all up. He became an instant hero. He also had been intrigued by the homeless support organization I work for and had read about us on our website, a very unusual level of customer engagement.
Angelina thank you for your help
Thanks randy with the transfer of spaces. Super easy!
The staff are really nice, everything seems great!
Thank you Randy for helping me set up the New App on my cell phone 😊
Randy was very helpful. Highly recommended
Great Work with Randy!
Randy was amazing in helping us getting the storage and even to end our contract (since we no longer needed it). He was very professional and made things very easy for us. I highly recommend anyone looking for a storage in Fullerton to come here to check out. Awesome prices as well.
Hey Randy it’s the man help me out got me in quick recommend it five star
Thank you Randy for all your help my husband and I had a great experience
Thanks randy for all your help with setting up the new public storage app.
Thank you Randy for helping me set up the public storage app.
Clean and friendly
Thanks Randy for taking care of me so efficiently and having a great customer service.
Prices have ridiculously increased
Thanks for the help, Randy!
Thanks Randy for everything
Hey Randy, thanks so much for the help.
Thank you Randy and Rachel
Absolutely great storage spot, they fit me in day of and where super helpful also the sight manager randy was great
Thank you Randy for showing me how to rent online if I need a unit.
Such an easy rental experience! Thank you, Randy.
Thanks randy for all the help!
Thanks for everything. Super helpful.
They hold my stuff for me.
Randy was super helpful, friendly, and efficient. First time using a storage space and he made it super easy. And we had a good time talking about dogs! Highly recommend this place.
Randy was awesome!! Signing up was fast and easy. Thank you!
Thank you for a great experience today, Randy!!!
Randy thank you so much for all the help, thank you for the amazing customer service. Amazing website as well, easy to see what’s available and reserve it
Very helpful, kind and caring! No waiting, quick service. Very clean facility!
Thank you Randy for your excellent and professional work
Randy is so helpful!!!! Thank you!
Thank you Randy did a great job. Easy to talk with. Good experience.
Thank you randy
By far the worst experience. Today I found out that my unit as well as others were broken into. Several items stolen. I honestly thought that a company this big would invest in security cameras. Purchasing public storage locks is a joke. The burglars used crowbars and torches to break into the doors and the locks. I looked closely at what they call wallsof the units. It's either plain drywall or made of papermache . Not secure at all. So disappointing
Thanks Randy for all
Thanks for everything Randy
THIS COMPANY IS CROOKED! SELF EXPLANATORY! I WOULDN'T DO BUSINESS WITH PUBLIC STORAGE EVER AGAIN! ONE STAR WAS ONLY GIVEN TO POST THIS REVIEW. THANK YOU AND HAVE A NICE DAY😎
Thank you randy for all your help
Thanks Randy for the upgrade.... 2-11-21. Thanks for helping me set up my account online.
I came to Public Storage thinking it would be a headache. Randy was able to make the process flawless and upgraded my unit during a difficult time. Thank you.
Hey, Randy was great! Thanks, appreciate your great customer service.
thanks randy for the unit
For being so helpful and pleasure to do business with
I'm very happy I chose public storage to rent a unit! I was looking around and visiting different places. What ultimately factored in my decision was the customer service I received from Randy. He was very polite, courteous, and knowledgable which made me very comfortable renting from public storage. I will definitely recommend this particular public storage to anyone looking to rent a unit. Thank you for helping my girlfriend out with all the items we needed to protect our stuff!
Thank you Randy
Cobran de mucho no es buen lugar
Great place. Randy was awesome. Really took great care of me.
Thanks randy for all the units
Great staff, very reasonably priced.
Thanks Randy for the good service.
Randy was so extremely helpful to my sister and I during a very difficult time settling the account and unit of our family member who passed away. Grateful for the support and care that he took to help our situation in an efficient manner. It's people like Randy who remind of human kindness.
Thank you randy
First day of move in and my lock was stolen. For convenience they give you the option to save time from having to stop in the office. Do not select this option. Their "seal" can easily be broken by dishonest customers or employee looking to scam customers out of money. They claim they will leave the lock in your unit, when you arrive you only need to break the seal. Problem is everyone that has a gate code can get to your unit. Thanks for nothing! I dont recommend this location. Zero stars
I keep things here. I don't have a garage. It serves its purpose. Liked it much better when he had the restroom open
Thank you Bryson and Randy for your great customer service. I felt very comfortable getting a storage with u guys and I will definitely let my family and friends to come to you guys.
Thanks Randy and Bryson for helping me out today. A+ service.
Thanks for the great deal Randy!
Randy the manager is great. Got me in and out and safe parking spot for my work truck.
Had a great experience. Bryson is awesome and very helpfull. Appreciate your help and patience
Thanks randy for showing me around and explaining everything to me. When im ready to rent next month. Ill be back! Again thanks for taking the time to show me around even though I'm not renting until next month.... thanks for the boxes. They worked great.
Randy was very helpful and patient with me throughout the whole process
Great prices and great service! Thanks Randy!
I have been very happy with this facility. Randy has been helpful and answers all questions I might have regarding my storage unit. He is very nice and always has a smile. I have in the past used other public storage facilities and Randy is definitely a knowledgeable and an asset to this facility.... Randy helped me find a great deal in Orange.
Thank you Randy, with your customer service and always helping out!
Sandra was helpful with my concerns....
Saundra was so great! Made the entire process so much easier.
Saundra was great!
Saundra was very helpful!
Thank you Saundra! Helped me with my storage needs ;)
Had the benefit of working with Saundra today. Very friendly & efficient. Helped me & my daughter with our storage needs. Thanks for everything!!!
Thanks randy for the great deal
Thank you randy!
Sandra was so much help! Made my visit so easy thank u!
Sandra went above and beyond to assist us with our last minute turn of event that required us to get a storage unit immediately. We were running late and it was almost closing time and even with prior events planned out for the day, she still worked pass her day to fulfill our needs. She deserves many pats on the back for her hard work and dedication to satisfy customer's needs! Thank you Sandra for not telling us to come back tomorrow! We appreciate all that you've done!
Excellent customer service from Sandra. Helped us out with our questions and concerns and took her time explaining everything we needed to know.
SANDRA HELPED ME OUT WITH EVERYTHING AND SHE WAS LIT 🥳🥳🥳🥳
Service was great! Everyone is super helpful! Thanks Saundra for making my move out easy!
Came in today just to check out the size of storage we were looking for. We were greeted by Saundra who was super friendly and super helpful. Made me and my partner feel comfortable, had affordable prices and great storage location. Ended up renting on the spot! Thank you Saundra!
Sandra was very busy today with other clients, but was able to help me out to get my new storage unit that I desperately needed.
I was helped by Randy. I could tell he had a lot of experience working here. He was professional, friendly, and efficient. There was another customer hollering at him while I was being helped, and he told the other customer gently to wait until I was helped first. I appreciated him a lot.
Very clean and secure. Sandra is amazing!
Saundra did amazing , she was super polite with me help me take care of my payment. I will definitely recommend any family or friends thank you 🙏
Saundra was very helpfull and did not to hesitate to assist me as soon i walked up to the office door and her gorgeous attitude made all the difference in my morning and those beautiful eyes behind that mask....
Saundra was the BEST and most knowledgeable Property Manager I have ever dealt with and I deal with a lot She can multi task and still maintain professional composure. She is nice even when telling you to be social distant and wear a mask.
Good customer service thanks Saundra
Saundra very nice and answers all my questions.
I agree with post by Demarius Williams. I'm the person he is referring to when explaining how they put my unit in lien and up for auction before August 3rd 2020. Not giving me adequate time to pay and also by denying me the chance to pay for my unit and adding all these fees becausenof their negligence. I too am seeking lawsuit also. I believe Mr. Williams is telling the truth and you all better listen to him. No reason for him to lie on these people when they have dozens of hidden camera everywhere. I feel betrayed by Randy, one of the manager there and I no longer trust this company or their shady tactics. What happened to was wrong and you guys lied and changed the rules of the contract so you can impose fees to make me lose my unit and personal belongings. Karma will get you guys in the end and there are others like me so no more good stories or reviews. No more asking for 5 star reviews to make public storage look good. You guys hurt me today and everyone needs to read and listen to Demarius Williams review and post. He is a friend and witnessed everything that he described as well as me and a few other other people. Randy I'm mad and this hurts. We've always helped out and been there if anyone needs any assistance but I feel you guys played me for a fool. So I too will tell everyone the truth now along with Marcus. Either you guys fix this or I will file a lawsuit about everything I have witnessed and the events that happened to Mr. Williams. You know allowing people to physically attack him, beat him, and call police on him was wrong and you did nothing about it but pretend you were his friend to keep your stuff in the clear. Public storage you guys are wrong and shady and there have been a lot of crimes we have recorded and watch go on with nothing being done about it. And now you choose to treat me like this. Ok. Ok. I see how it is. Karma. Your business will fail once the truth gets out and I hope Mr. Williams tell everything and I mean everything.
Super easy friendly time setting up with Randy! :D
Good afternoon, I just want to say that Saundra was a dream come True!! She found my keys to my storage unit in the lock that protected my life long belongings. She’s Amazing and I can see why she’s the cornerstone of your company. Thank you.
Called and spoke with Randy. He was very informative and answered all my questions.
Hard to turn in the lanes.
Randy made my 1st experience renting a storage space very assuring & pleasant.
perfect storage for my needs..great move in discount.. and Regina was greatly helpful in upgrading me to a larger one than I had reserved when I found it too small.. showing me the unit answering my many questions..
Regina was wonderful to work up, she was very knowledgeable and friendly and helped me to secure a nice big storage at a great price. She has great customer service skills. Thanks again Regina!
Regina was very helpful when we needed to change our storage unit size. Place is pretty clean. Only thing I do not like is that they raise the rent seems like every 6 months.
Regina was great! Had all the answers. She was extremely helpful. Thanks again Regina!
Very friendly fast service
First time renting a storage unit anywhere and sister Regina 😇 has made my first time experience quick and easy explaining the pricing, rules and details of the storage retail!!! Thank you Regina🙏👍
Today, I went to this location to finalize and sign the agreement. Patricia in the office was very patient explaining all about the contract agreement, rules of the facility, showing me the unit I am renting and the surroundings. What I really like with this location is.... very close to my house.
I just drove 23 hours from Washington and Denise helped me get my unit. She was ver knowledgeable and nice. Thank you so much Denise
Gracias Randy por ayudarme con el storage. Es un buen lugar..lo recomiendo.
Muchas gracias Randy no atendio muy bien mil gracias
Daira was very professional i am satisfied with her customer service, great prices. Thank you.
Thanks randy for all the help.
Thanks Randy and Rachael for making the move in process really easy! Great place.
Randy was so helpful today! He got me the perfect unit for my storage needs and it was easy and effortless. This location is so convenient and the customer service was friendly and efficient! Thank you Randy!
Randy was awesome! Thank you for the help.
Thanks randy for everything!
Thanks randy for the service.
Randy is very professional and personable. My four years storing with them was easy and secure.
Thanks for showing me around randy.
We had such a good experience here. A man named Randy Perez was super knowledgeable & answered all of our questions.
Very clean property, great customer service from Randy. Randy is very professional and helpful. Will definitely come back in the future. If you need a unit ask for RANDY!!
Horrible prices. Really, every place in this entire area beats public storage on price and convenience. It's not even competitively priced, it's not even close. I didn't see anything special that warrants the premium.
Such great friendly service ! Answered all my questions and concerns . Great safe spot to hold my sacred belongings.
Randy was very helpful and kind
Thanks randy for letting us know la Habra has very good deals.
I worked with Randy and he was incredibly helpful on very short notice. With a few questions he was able to provide me a larger unit for an even better price then quoted online. Would definitely recommend anyone to check em out, especially if you wanna save some money!
Randy is awesome
Best service ever 👍
The manager Randy helped me so quick. I had a unit in 10 minutes and with a great price. Absolutely recommend Fullerton Public Storage! And I can't forget Stephanie! Thanks guys
Thanks Randy! Hope you be back next month. Thanks for showing me around.
Thanks Randy for service.
Randy thanks for the merchandise. It really helped.
Thanks randy everything was great!
Randy thanks for stress free and easy good service!
Thanks Randy and Justin for the excellent service!
Randy thanks for all your help. And explaining everything to me.
Thanks Randy and Thomas for the great deal.
Randy was super helpful with us and accommodating being that we drove from LA county. Bathroom was clean, too.
Location is perfect for me, very friendly location compared to other locations. Randy was very helpful and friendly. I was more than pleased.
Thomas and randy thanks for the great deal and service.
Randy!!! thanks for good price and very kind service.
Randy has been very helpful
Thank you ! Randy for the great deal !
Randy and Justin gave me such a great service for renting a storage for my business goods. Good price and good people here.
Randy doing a reallly good job today thank you so much
Had the pleasure of working with Randy. He was super helpful and love it here. Highly recommend to anyone to store your stuff here with ease and no worries.
Thanks Randy for your help.
Thank you~~Randy~~Give us good service..n nice guy~~
Only giving 1-star to leave a comment. WORST customer service EVER!!! Mike is by far the worst person to deal with and Justin who is the property manager I'm starting to think doesn't even exist. DO NOT, I repeat DO NOT get a unit here. There's a My Self Storage Space in Fullerton that has climate control and doesn't increase your rent every other month on you without notice like Public Storage does.
Mike was very friendly and helpful. Would recommend them to friends and family.
Very helpful and friendly
Place is clean, service was fast and easy, price was great and Mike was super helpful!
Randy great job.
Mike and Randy were wonderful guys who helped us out to the best of there knowledge. I would highly recommend them. Thank you public storage for having such warm and wonderful service.
It is as said..But no to clean.. caught a flat inside..but the guy show no care. Just store ur stuff and get out..Lol.
Randy was awesome and very thorough with the move-in process! As a new customer, I was very pleased with the service received from start to finish. Management definitely has a gem on their hands!
Mike helped us today renting our storage unit. He was friendly and very helpful!
Todo muy bien muy amables el encargadp Randy muy amable
In the beginning I too like all these people had a pretty decent experience, until the employees ended up stealing a good proportion of my items. I just want to warn everyone to keep an eye on their storage unit. If you loose your storage key do not let the employees cut your lock while you are not there by any means. They ended being so incredibly cruel and heartless.
Checked in with Mike - he was great! It was fast and easy.
Second time back at Public Storage and like always, amazing service. Tom was a very helpful. Thanks again!
I like it because there is a good family atmosphere; Great service. Friday we can sing.
Mike was super friendly and helpful. He totally hooked us up the rates too! Thanks guys!
I was hesitant to rent from Public Storage because I know how poorly they pay their employees from a friend who used to work at Public Storage. I ended up renting from them because they have the extended access hours I need & because Mike was so amazing friendly & accommodating. I am so glad I went to this location because Mike & Randy were so friendly & helpful!! Mike even let me know about a discounted drive-up 10x10 even though I had reserved a full price one! Since I’ll be using this unit for 12-18 months the monthly price difference will really make a difference! I implore Public Storage to give Mike & Randy a raise!!
En cuanto esta la renta de un storage
Super easy to rent a storage unit here. Randy was very helpful and explained everything to me. This secure location has cameras and is very clean. I wish all places were this easy to to work with. Ask for Randy when you come here.
Mike was great got us a good unit close to the front
Mike was grate made every thing easy and got us in and out
I always hace a great experience with the workers very satisfied with their friendliness and helpfulness
I am looking for a storage for things that probably will not fit in my new place. Randy was very nice and helpful. I appreciate him answering all my questions. I will be back soon. Thank you.
Randy was awesome! I got 5 star treatment and he is also well informed about the business.
They were super considerate and fast it was a great experience! Mike and Randy were super helpful and I got my unit for a great rate!
Excellent customer service! Mike have me phenomenal customer service , extremely friendly and even took me to see the storage before I leased it. I was extremely surprised because I’ve never been treated this good at a storage facility. Mike explained all charges in details. I highly recommend public storage!
Randy thanks for the great service!
Randy thanks for the great deal and service.
The manager is a complete a hole. If I could give no stars I would. The price is low because the place sucks! They have no folly to help you carry your stuff to the storage so be prepared for that. Its all on the first floor at least. The guy was extremely rude. At about 530 I noticed a lady at the gate who accidently locked her car inside the facility and the manager just ignored her so I let her in and she was able to leave. I'm sorry but the customer service here is non existent. So find another place, I wish I could get my money back so I can go where their friendly and treat people with decency
Randy. Muchas gracias. Por tu atención. Estoy muy satisfecho. Me atendiste muy bien. Muchas gracias otra vez.
Randy is so helpful. He answered all our questions and helped us get a good rate. The facility is kept up, clean and convenient.
My stay at Pubic Storage was hassle free. Randy , one of the manager was kind and always up beat. I never had any problems.
Nice and clean. Price to hi
No thank you... Too pricey!
New to the area and living in corporate housing until I find a permanent residence. My household Items are being shipped here to me next week and I still haven’t found an apartment yet, so I’m looking for a place to store my personal items. Passed by this location on my way to work a couple times and thought I’d better see if I could find a place to store my stuff until my housing is settled. Mike was friendly, courteous, and professional. We talked about the best size storage spaces to keep my items safe until I have a permanent home. He showed me a space that will definitely be ideal when my items arrive, was up front about pricing, and let me know that he’d be happy to help me when I’m ready to rent. He was super kind and made me feel welcomed to the area as I’m a Seattle transplant who is feeling a little homesick. Totally made my day!
I had a very good experience here, Mike was great he made it fun and he answered all my questions and everything ran smoothly. I recommend this public storage.
Mike was amazing, helpful, kind and very knowledgeable
Mike is very helpful to me and mike is a good manager to me
Stopped by quickly after work today to get set up with a unit since I’m moving soon. Mike was very helpful in getting me set up. Explained everything very clearly and would definitely recommend!
Randy was wonderful helping me with all my needs. He was even short staffed and gave me A+ service. Made me feel very comfortable. Great service. I would highly recommend for sure.
Randy is great. Quick service and helps exsplain everything.
Overpriced. Forces you to pay for an insurance policy that covers nothing unless you have receipts for every item. Tried to leave at 9:01 and the gate won't open with the code, even from the inside Had to call the police to be let out. This company is a money trap. To be fair, the woman at the front desk was great.
Randy was really professional and nice. Everything was explained to us. It was as easy as walking in and walking out. Great job man keep up the good work!!
Randy the property manager Great service very Helpful! Highly recommend.
Mike was awesome!
Mike was helpful, thanks for the assistance.
Mike is fabulous, very friendly and patiently he explained to me everything. Thank you for the help Mike 5 star!!!
This facility is super clean and safe. I've been here for about a year and the gate hour is good. The site mgr Randy is very nice and courteous and checks premise frequently. Two thumbs up!
Mike was amazing best storage help experience ever thank u so much like I will be referring everyone to this storage and to mike also thank you
Randy and Mike were fantastic to deal with. They even offered to give us a deal on a smaller unit. Very professional, competent and helpful. Thanks guys!
Mike was helpful, friendly and got us a good rate!
I give them a 4 only because they do not have 24 access
MIKE is awesome types fast very knowledgeable of the property and does his job with a smile
MIKE was very helpful and friendly, he treated us very nicely and he's a great guy(:
Great and clean storage facility I recommend it to everyone. The management people are very helpful and will accommodate you to all of your needs. Keep up the excellent work Randy and Mike.
Randy was awesome, fast and seems to have everything under control. Thank you.
Thank you so much to Mike for your help today both randy and mike are great workers made me feel welcomed and very happy with knowing we have such quality workers here at my public storage. Sincerely Jorge Gallardo
Cynthia was very knowledgeable and helpful
Quick. Easy. Painless. Mike is the best human ever!
GREAT SERVICE, Fast & Attentive, MIKE Was A Joy And Made Our Time Being Comfortable & Welcomed. Thank You Mike! ✨✨✨
Mike was awesome in and out in minutes
Mike is Awesome! Excellent Customer Service!
randy was super great and friendly and we got a great deal
randy provided great service!
Randy and kamisha they are very nice people And they offer good service Thankyu
fantastic! Mike did a very comprehensive and detailed explanation...excellent professional service
I drove around for quite a while to a few places looking for some storage space and this was the perfect place. Mike was a big help in me finding exactly what I need. If you're looking for excellent customer service and good help you should ask for Mike.
Mike goes above and beyond the call of duty for first class customer service & just making a person feel like family.. he is an asset to this business & this community... I always hope to see him anytime I arrive or leave.. the facility is great .. not ultra strict like some places.. nice and secure... I’m glad I found it .. it was a great choice.
Mike and Randy really really nice guys Thank u for everything.
Randy and Mike really really good guys good helping. Nice guys thank you so much!!!
Mike was really nice and helpful.
Randy. Was very professional,excellent customer satisfaction..he gave me options .and tended to my needs in a great manner .he was very frindly and easy going though the prosses.
Had a storage for about 7 months. I never had an issue with them. Great storage place!
Great customer service from Randy. I highly recommend this public storage.
Mike was very helpful and forthcoming.
Randy thank YOU FOR helping ne with the locksmith today!
Well maintained clean bathrooms staff is very friendly and always willing to help
How do I pay on-line?
Mike was very helpful and I had a great rate!
편리하고 값도 비교적 선합니다
This is my first time renting a storage unit and Mike was absolutely helpful! He answered all my questions, was detailed and helpful. He got me a good deal on the unit.
Mike was very helpful and very informative great experience
Randy the manager gave me really good quick service.
Mike was very friendly and helpful defeneatly reccommend this location.
깨끗하고 관리가 잘되어있는 스토레지입나다.
Andrew was very helpful
Great service by Andrew today thankk youu👍
Mike was great, really made it easy and was very helpful. All our questions were answered. It was an awesome storage rental experience.
Randy and Mike did an awesome job helping us out. And showed us some merchandise on a great discounts.
Andrew and Randy did a great job assisting me. Highly recommend!
Nice staff n clean property
Mike was very helpful, awesome service. All of my questions were answered and I was extremely pleased with the great customer service I received. The bathroom was even clean. Thank you Mike for you exceptional customer service as well as your knowledge regarding my many questions and concerns I had. I will recommend as well as defiantly use this public storage again. Keep up the great work.
So far the location works well for me, have to leave the vehicle to enter the code to enter and exit. Some of the family could be cleaner, but overall I'm satisfied thus far.
Being locked in after hours what am I supposed to do
You can store your stuff here. Easy access to your stuff.
Mike helped us get the storage fit for us.
Mike was really helpful and informative. His humor put a nice touch to the rental process of the unit. I definitely recommend asking for him if you need a storage.
Great service from Randy, thanks for information.
Thanks you Randy for grest service
Mike was friendly and delivered great service. He got me set up with my new unit in about ten minutes.
Good storage here.
Mike was great, he was fast very nice and helpful
If I could give 0 stars I definitely would. I went online and reserved a storage unit and received confirmation saying my unit was reserved and that I could move in on November 2nd and to come at least 30 minutes before closing at 6pm. I filled out all the paperwork online so that it would be a speedy check in. I arrived at approximately 4pm on November 2nd(which is 2 hours before closing) with my confirmation email, my ID, and my whole car full of boxes to put in the storage unit. When I arrived, the man at the desk was assisting another customer. He looked at me and asked if I needed help, and I said I am here to check in for the unit I reserved. He asked for my name, which I gave to him and he said that he had received my reservation and that he tried to call me. I told him I was at work and unable the call and he was said well then I will have to wait because he is assisting someone else. I told him that it was fine, and that I will wait. 20 minutes goes by and he finishes up with the customer and I go inside. The first thing he says to me is "well youre out of luck because I just gave them the unit you reserved" I told him youre kidding right? and he was like no, you didnt answer my call sooooo I gave it to them. WHATTT?!! First off, he lets me wait 20 minutes to check in knowing what unit I reserved and the proceeds to tell me he gave it to someone else even though I was there waiting to check in? Second, no where in the policy does it say that if I do not answer the phone call that I forfeit the unit. What is the point of reserving a specific unit online and receiving a confirmation number for your reservation if they give it away because you were unable to answer a call. What if you dont have a phone? What happens then? The service that we received was insanely ridiculous. This public storage DOES NOT CARE at all about you. If you do not believe my story, read the multiple bad reviews before mine. They say things happen for a reason and its good that I did not get the unit, especially after the service I received, the numerous homeless coming in and out multiple times, and the reviews that I read on this page about mice and ants YUCK...no way. I found another storage facility down the road who was willing to accommodate me at a cheaper rate for a larger storage unit and it was DRIVE UP!!! And on top of that, they gave me great customer service, gee what a concept! I would highly recommend this employee change his unprofessional attitude if you want to get more customers. I will be warning all of my family, friends, coworkers and customers (yes I work with a huge community in the area) of this storage facility. If you are looking for a storage facility, go up the road...way better service and better rates. this place just wants your money. They will not help you.
Excelente service by mike 😊
Ariel was great help for my move in and move out. I recommend this place for your storage needs
Shady people hanging around that appear to be homeless. Must have paid well to get the negative reviews removed. Be prepared to cough up an additional 80 to 100 bucks when you show up for BS fees, mandatory insurance, and buying a lock for 20 bucks that only works there. Look elsewhere.
Cleaner, better run, more secure places out there. Pay the extra $5 at another facility. Strangers lingering around. Looks like the might be living there. The neighborhood is real run down.
Randy is great!!!!
Randy was great and made everything simple and easy highly recommended
Mike was extremely helpful getting my storage today was a breeze . I chose the correct storage company thanks again mike
I had an awesome communication with Mike. He was very helpful with all the answers I needed. He has great customer service skills. Thank you Mike.
Mike was awsome he provided great customer service answered all of my questions and met all of our needs Thank you Mike .
You should also post what time gates open and close on website also
Randy gave me excellent service. He's why I came back!
Randy the property manager helped me create an account to pay online. Thanks for the assistance!
Leticia Salazar had Great Customer Service!She answered all my questions and helped me with everything I needed.Thank You so much Leticia and Public Storage!
Randy gave us great Customer service he helped me out right away with what I needed.
The property manager, Randy, was amazing. He was very knowledgeable and on top of everything. He made the process easy and efficient. Very friendly and helpful. I highly recommend going there for your storage needs.
Nobody is ever in the office and they rarely answer the phone
Went in today to rent a Storage unit from start to finish Mike and Randy were more than helpful. The service we received today was one of the best so far. Thank you guys ! Appreciate the assistance
Thank god for mike made my day easy way to rent a storage unit and very professionally done would highly recommend fullerton public storage for A plus costumer service
Randy gave me an excellent deal along with great customer service! Ive been renting here for years and wouldn't rent any where else.
Randy and Akamie help me to get a really good deal. Great service, very friendly and great customer service.
Worst storage company that exists, if you want your possessions protected. The tenant of the unit behind mine, knocked a section of the wall separating our two units. Crushed a section of the wall causing it to collapse into my unit and destroy family heirloom antiques. I had purchased the highest limit P.S. insurance policy they sold. I tried to file a claim and the rep said it is not covered. That that type of damage is not in the included causes or the not included causes,... therefore my claim was denied. Then you would think the liability would fall on Public Storage. But of course they manage to screw you, by their contract stating on their contract that I am personally responsible for any loss or damage to my goods. I personally assume all risk of loss and Owner is not responsible no matter how the loss or damage occurred. Is this where you want to store your important possessions? I sure hope not.... Renters beware. The insurance they sell has a loophole, and they use it. Worst company I've ever rented from. CAUTION. All public storage facilities will use this same excuse method. My unit was in Oakland Park, Florida. This warning applies to all locations. See more
Took my aunt to pay her bill and a very nice woman named akamie helped us. She helped my aunt pay her bill with no problem even tho she didn't have her things at that store. I'm so glad she helped us and she saved us a trip to upland. Great service!
Great service, unit is working out fine. mike in the office answered all my questions!
Clean facility, employees are very helpful, Mike has helped with a smile and was very helpfull when the gate code was not working.
Very friendly and polite. Showed us the unit before proceeding with the contract. Thank you Mike and Vanessa!
Great intro price. Clean facility. Friendly staff.
Randy is amazing! He really helped me out and I got exactly what I needed! Totally awesome and a great value, great job Randy!
Walked in today saw Mike needed a space asap had exactly what I needed, with the great special public storage had made my day even better! Thanks Mike for the great service.
Randy the PM really went out of his way and helped us with our storage. He is a great person helping us.
Muy buen servicio y gran amabilidad EXELENTE
Mike in the front office was extremely helpful and friendly! His customer service was amazing. I am so glad we rented a space here. The prices and promotions are also great. I highly recommend this storage facility.
Mike did a wonderful job helping us find the perfect unit took time to explain all the paperwork I'll definitely come back and I recommend this location to everyone
Mike helped us out and made a rough time for us that much easier. Such a nice gentleman
Great Experience, very easy and friendly service from Mike. I Would definately recommend to friends or family!!
Mike was very friendly and polite! He took care of our needs in a timely manner and we feel very comfortable keeping our valuable personal belongings here. Definitely deserves five stars! Keep up the great work Mike!
Execellent job Mike!!! Love your customer service.. Your attitude is awesome!!!
Service was good, little dude named randy as extremely helpful, even let me test fit my vehicle before committing to a space that wouldn't have worked for us... All in all it fit, i got it, and im happy
Thanks Mike for all of your awesome help! The unit is perfect! Just what I was looking for!
Randy is great with customer service! Wonderful hours!
Mike was very helpful he explained everything to me so I understand it very well
I've been a customer since 2005. Randy is one manager who truly takes his job seriously. Mike is also someone who deserves a big pat on the back,after all he helps make sure everything gets done as well.I'm not just talking about how he's helped me personally. Randy is an asset to your company. He fixed my problem immediately after I brought it to his attention. He didn't just stop there. I noticed everything looks almost new again. He's cleaned the place up and put in new lighting and pavement and pant. Sincerely, Vicki
Mike was greatand super helpful, got a unit without any hassle.
Randy was so kind to me when i needed to find the best price on a unit. He looked everywhere for best deal. Its in la mirada but thats ok.... thanks randy!
Mike was so helpful! He was very friendly and made sure we were taken care of and got the best rate possible. Thank you!
This is a very dangerous place, I've been using this storage for a month and a half now and from the first day, I noticed that there are several homeless people literally live there, although the storage policy only allows customer to stay maximum 2 hrs, these people park their cars for a very long time sleeping, eating, listen to music, bring people when management people gone home and very disturbing to normal facility users like myself. So I visited the office and asked manager Randy and assistant manager Mike if they were aware of these people and they said they know there are some people who stay exceedingly but can't do anything as long as they stay 2 hrs per visit. I complained regarding this matter three time and they still won't do anything and rather accusing me of creating a trouble out of nothing and defending themselves. I felt helpless and stopped by at the local Police Station and explained about the situation and got the case number which is 16-48776 Now I realized that there are many unhappy customers at this location here looking at these negative feedbacks...... You will notice from these manager's attitudes when you step into their office at your fist visit, unkind, rigid and tone of Randy's voice are quite different than other storage companies. Please stay away from this facility even if this is close by or little cheaper (not cheaper than anywhere else though) at all cost because you will feel intimidated by these homeless people and managers all together.
Mike gave fast, accurate service & helped find me the right unit for my storage needs. Thank you Mike and Public Storage!
Hi this place is great they work with you and explain everything Randy and Mike were more than helpful!
I have been helped by randy and mike, they're great guys made the moving so much easier than I expected.
Randy and Mike made it very simple and were really helpful with our paper work. Appreciate it!
Just to words Mike was so helpful and has an excellent customer service. He helped me in all the process of renting my unit. Thank u Mike
really easy to move in, moving out their niceness turns into absolute A-holes! like the fact it's all ground floor! The price is ok for what you get besides the rediculous insurance you have to pay! So definite pros and cons! I will be looking elsewhere if I need a storage again!
Fast, friendly, and clean.
Great experience coming back. Paperwork was fast and simple Mike was aaaaaaamazing!
After horrible experience with another storage facility this was a breeze. The representative (Mike) that rented us the space was helpful and friendly. Would definitely recommend this location to anyone wanting to store their items.
Super easy! Thank you Mike & Randy!
Mike was great in assisting me for renting a unit. Need a place to storage call Mike.
Clean, easy access in and out (except for construction from city, not their fault), secured. Mike was really helpful and professional about everything.
Good experience. Mike got me a good unit real quick and the AC in the office was good.
Mike showed me the unit and I felt satisfied.
I would have to give it 5 stars! I accidentally didnt lock my unit correctly. Mike went the extra mile to put a lock of their own to lock it until I could come in and put my lock on properly. Most people these days would of turned a blind eye and do nothing. I appreciate Mike and I feel that I can trust this Public Storage location with my belongings. I would recommend this place to anyone who needs to rent a storage unit. Thanks Magic Mike!
Thanks for the excellent service Mike and the help with the TV. All around great and fast experience.
Have had three storage units here, quick and courteous service, always a pleasure dealing with Mike and Randy!
Mike was just wonderful at explaing everything. Randy so friendly, both so patient with is older lady'
Very pleasant experience, Thanks
Clean, secure and manageable facility. The single floor layout is perfect. No sharp corners, tight spaces or elevators to worry about, especially when you are concerned about your valuable items (China, large furniture pieces, etc.). The Property Manager, Randy Perez was very helpful in finding us the right size storage unit for all our things and is very good at maintaining the whole facility clean and secure. Never having used a storage facility before, I can honestly say I was positively impressed by Public Storage - Fullerton and Randy Perez and his team's professionalism, courtesy and service.
Great service from property manager Randy, quick and easy!
Randy the property manager was super awesome. Despite being late to our appointment, he should very warm kindness and humor. Once we got there, he should us the property and the specific unit we needed. The unit and property was clean and easily accessible. After he showed us the unit we went back to fill out the paper work which was super quick but he still managed to have a great conversation. I look forward to my time here!
Edwin Dumaguindin- I came to look at a large storage then apply on line. I was surprised to have an excellent service from the manager, Randy. Excellent, because not my intent to rent yet but his great service convinced me to secure a unit in this location.
Good service easy move in
Very informative, very polite. Mike and Randy were great from the start.
Mike really helped me out today, he gave me great service.
Really great service Mike was the manager
Mike was extremely helpful and informative. He explained everything clearly, was very friendly and made our experience here very pleasant. Highly recommended. Thank you Mike!
Mike was great. Professional and patient. Showed me a couple of units and answered all me questions. The property is very clean. Thanks Mike for being so helpful!
Very friendly and kind . Property is cleaned well kept up . Storage unit is clean free and enough room for my belongings. Thanks mike . Keep up the good work .
Mike was really knowledgeable and helped us greatly
I absolutely loved the service. I have had storage with other companies but I definitely recommend this location. Mike was very helpful helping me get my stuff out
Awesome , explained everything clearly
Buenos precios, buen servicio!
Randy, had excellent Customer Service he showed me around their property and also where my unit is located at.
Mike was amazing and made my move in comfortable and smooth. Thanks Mike and Thanks Public Storage...
Randy the property manager made my move in very easy snd stress free. Answered all my questions. ... Thanks Randy
Love this place like the fact that its all single story and easy access in and out when picking up your personal items. Randy is the manager and does a excellent job in keeping the faculty clean and in order. He is very helpful and kind love working with him he takes the time to answer questions. Nice place to store give them a try. I give them a A+++++
Awesome service. No complaints here. Very handy.
Mike was very helpful and made things easy
Very quick and easy to rent space. Mike was very helpful and gave me a clear and detailed explanation of their facilities. The rental space was clean and exactly as advertised.
Wasn't sure of the size I should get for storage. When I explained this to Randy he asked me a few questions to get a good idea of what I'd be storing. Because of this I got the perfect size unit and was given good ideas on how to stack my items to maximize the space I rented. Thanks Randy for taking the time to explain everything to me!
Mike was super helpful and got me exactly what I needed. Quick and generous to show me what I was looking for. Thank you Mike!
Prior to renting a unit in this location, Randy referred me to the branch in La Mirada when I expressed my intention of renting a climate controlled unit due to the time I might spend in the unit. Randy was more than willing to extend his hand providing me with all the help that I needed. He searched, and found me the Public Storage location at Alondra in La Mirada. I drove to the location with the intention of renting a unit, but quickly realized that it was going to take a lot of my time, driving to and from, picking up my merchandise for delivery. After some careful thoughts and considerations, I decided to rent a unit at this location in Fullerton, and again, Randy was more than happy to help me out. I highly recommend the location in Alondra if you're looking for a climate controlled unit, and definitely this location in Fullerton if you just need an extra space without the need for climate-controlled environment Thanks Lisa of the La Mirada branch, and Randy at Fullerton branch for all your help!
Mike was such an awesome help today to me and my friend switching units and making changes on the lease!
super!! great service, very professional, and friendly office people. specially Randy was so nice and helpful. it made me feel that i made a right choice to use this storage. gave me the feeling as if i was using my own house garage, safe and comfortable. I say its a great clean place, but Randy did a great job making us feel very welcome and appreciated. thanks! oh yes! definetly i recommend this place!!
so appreciate Mike and all of his help! my husband and I were in a bind and he was just so kind and helpful!! loved it :) thanks so much!
Mike.was.awesome. Very helpful and.customer service was.excellent
I was having a difficult moment, in movung and can't find an appartment ect... I called public storage and Randy the manger was so helpful , he listen to my story and found the right size of storage I needed even help me save money !!! thanks Randy you are the best.
Mike is awesome , very helpful and informative.
I chose public storage because it w Has a good reputation as a storage facility. I came in and spoke to Randy. He was very helpful and set me up with a unit to rent. Would definitely recommend this location to anyone looking to rent a storage unit!
Randy and Mike were very professional and processed our rental in a timely manner. They explained policy and procedures of the facility and answered all questions I had! Thanks guys for your help!
Great experience! Was very thorough with checking in process!!
Mike had been very helpful and went over every information that I needed!
Went to get a couple of boxes and Mike and Randy were very helpful and courtese. Thank guys!
My husband and I are long time customer's of Public Storage. We've been storing at Public Storage for almost a decade. We recently moved our belongings to a new storage facility in North Ft. Lauderdale, Florida and this time our experience there was not the same experience we've had in the past. When my husband went in to sign the paperwork he was asked if we wanted to enrolled in autopay, he emphatically said no, but regardless of his emphasis that he didn't want it, we were... set up for autopay and the rent for this month was taken automatically out of our bank account. Is this legal? The way I found out was, I went to set up the account to pay online and looked at my bank balance where I saw that Public Storage had submitted an autopay withdrawal. I went to check the paperwork that my husband had been given in a envelope to see if it showed that we accepted the autopay and the papers were blank papers not the ones that had been signed by him. There was no initials or signature on any of the papers he was given. This concerns me, because the integrity of this facility is no the same as the ones we have previously stored at and I'm now concerned about my belongings being safely stored. Consumers beware that you need to double check your paperwork before leaving these facilities. We never had to do this before but with this experience we have learned to double check everything related to paperwork, because you never know. I'm quite disappointed in this facility of Public Storage. I don't know how the District Manager would feel about this but we tried to obtain the phone number to contact him and we weren't successful. We've been given the run around by the facility staff and the toll free number customer service. Consumer beware!!! PS We are considering moving our stuff back to the unit we came from even though is further from our home and this one is less than a mile from it which is the reason why we moved it in the first place. See more
Superb job. Mike is the person you want to dealing with.
Mike has been a great help.
Mike was very friendly and met all my service needs. I feel very safe having my things here and it's a bonus to have welcoming staff.
I received help from Randy and he wasn't pushy when we selected our storage size. We then signed up with Janelle and she was an absolute sweetheart.
I got the best help to assist me to get the late fee with the customer service by the Randy of Fullerton manager today. And He confirm the entry code working before I leave.
great customer service! Lorraine and Randy really hooked me up for pro rating my fees and saved me a lot of $!! they're awesome!
Mike is excellent and very accommodating. Hospitality is excellent!
Elissa was very helpful and happy to assist
I googled public storage for a decent rate on storage unit rentals. All other companies were sky high, so I returned to trusty Public Storage for my rental needs. I called Mike to confirm my online reservation and the fees, and I showed up at the property 45 minutes later. Mike was friendly, engaging and ready to show me the unit. Mike had excellent customer service skills and I felt my needs were handled professionally.
great service.. mike in the office gave a great service and accomodated my truck space. he really got me out of my big dilema.. thanks again mike for the exellent service
randy thank you for your help. very friendly.
Me too, Randy is excellent!!!!
Had it not been for Randy the Manager who took the time to explain the process of renting a unit based on what I had, storing and suggestions on what I'd need to make packing less of a nightmare. I guarantee that my move would have been a greater hell! He's gone beyond anything I expected by giving me a courtesy call just to friendly remind me of my payment due date; with everything going on, I truly appreciated the time he took - Thank you Randy!
They were very helpful and honest
Randy was more than helpful to me and got me a good deal on the storage unit... thanks Randy!
Mike was very personable from the moment I walked in the door. He explained everything in great detail for me to understand. I was impressed with the cleanliness of the whole area and the accessibility. The space was also very clean and just right for my needs. We had a conversation about our mutual interest in Airlines and I thought that was just awesome, he made the whole experience easy and just perfect. Thank you Mike for everything, you are cool.
Mike did a great job helping me out I appreciate all he's done and I'm a regular customer
After waiting for Elissa to explain a rather uncomplicated process to a couple who had a difficult time grasping it, I felt completely comfortable with being handled by her. She demonstrated tons of patience and compassion towards the people she was trying to help. And after providing a smooth transition into my now-self-storage-ing lifestyle, I'd highly recommend you get handled by Elissa for yours, too. She'll gently caress your needs by showing you what's up AND giving you the down-low. She's also pretty cute, to boot!
Thank you Randy! its clean and safe! the supervisor is so kind!!! thank u! you guys made my trip safe. had no worries with my stuff!! thanks again!!
Randy was awesome today!
Awesome, mike was very helpful. I recommend to all.
I came with short notice and the customer service by Mike was absolutely great!!☆☆ He had a great attitude and took the time to guide me through this process. Thank you for making this an easy experience Public Storage
Mike was extremely friendly and helpful. Answered all of my questions and was extremely pleasant the while time! Definitely recommend this place for all your storage needs.
The Property Manager (Randy) at the 2361 w commonwealth ave., fullerton ca. Is well qualified for his position. He was kind, listened very attentively to all of my concerns and very, very professional in addressing & helping me to resolve my payment issue for the month. I sincerely appreicate Randy's expertize in caring customer service. He really went above & beyond to make me a happy, satisfied customer at PS. I am happy to have chosen this site for my storage needs. Pls Corp Office give "Randy" a big thank you, kudos & most importantly keeping a customer at your facility. Thank you again, Randy!!! Karen F. ★★★★★
Mike was really helpyfull and help me alot
이주 좋나여 랜디도 질해주겅
Mike is great A+++××××
Mike's customer service friendly and very helpful and Incredibly Curtius
Great! Mike is awesome explained everything very patient and great customer service!
Mike was very helpful. Excellent service.
WARNING!!!!! terrible service!!!! Randy I've experienced rip off and horrible experienced from the store manager, Randy. He explained wrong information for the renting Do Not Go and Use The Public Storage in 2361 W. Commonwealth Ave, Fullerton, CA The manager, Randy's service was horrible, unkind and never smile at me. However, he smiled at White people only. I do not understand that the reviews are still good. I've used other public storage before, Other public storage guys were all nice and I've had good memories but service of this location was horrible, Because, I've experienced racism. Yeah, I am Mexican woman.
Mike was extremely knowledgeable and assisted me with all my questions. Would definitely recommend. A + customer service!
Good service from randy. He answered all questions I had.
Excellent service very informative... Thanks Randy!
Always on top of making it easy.
Muy buen atención de Randy
Great Customer service Randy and Mike.
Rented a 10x10 from Randy took just 35 min! Great! :-)
Randy here was very help and made us feel welcome and know our stuff will be safe and secured. Thank you Randy Ray Mele
Randy here at the office was so very polite and we can leave our stuff here and it will be safe and secure. Thank you Randy
Very friendly great costumer service all of the staff from day one very helpful and friendly also helped with the pod that was delivered
I had a great experience here renting at Fullerton and was my first choice needing a rental space again. Thanks Mike and Elissa!
Staff was very helpful. Everything was wonderful.
The employees here.....especially Randy and Mike, are very polite and personable guys; quick to offer assistance and answer any questions. I'm glad I picked this particular site to store my belongings!
while I chose this location because of its location in relation to where I live, I will continue to keep coming here for the following reasons. First, I like the access hours which are most convenient to me due to my work hours. Second, and more importantly, I like the friendly, helpful, professional, and very knowledgeable service I have received. From when I first arrived, Mike, was friendly and helpful in finding the right space for me. When it came time to downsize the space I needed, he was extremely helpful and knowledgeable in finding me a space that suited my needs. Such great service is more difficult to find these day, unfortunately, but I was fortunate to find it with Mike, and for that, I am thankful.
Good customer service. Very thorough.
This place is a nice and secure place to store your stuff.. the staff are really nice and really helpful and seriously go that extra mile to provide great service to people.. one guy named mike was so awesome enough to ask if I needed any help lifting a few things and although I refused, it was still a very nice gesture. You'll like it
Very cortouis, Mike's been very helpful with all my needs with my storage when moving into it,and answered all questions asked. Thanks public storage, & Mike. Duane
Mike and Randy were very professional and helpful in finding me a great spot for my vintage car storage. This is my second time renting at this facility. I recommend this place to anyone who wants to store their treasures.
Every time I go to my storage bin the workers are always helpful and polite
The gentleman in the office are great.
I was in need of storage and needed it asap! When I went in the manager was working that day. I told him my needs and that I was in a major rush. Not only did he listen to me he got me the perfect sized unit. Before going to public storage I went down the street. And they were rude. Because of randys service I stored here... thanks randy!.
Stopped in last week to check out storage space because I am moving next month. Wasn't sure what size I would need and had no idea what prices would look like. The guys working there, Mike and Randy, were really friendly and helpful. They explained the sizes and prices and helped me determine exactly what I will need based on what I am storing. I also noticed the price of the moving blanket is much less expensive there than other storage companies. I'm feeling much more at ease about my upcoming move. I'd highly recommend this location based on the great customer service I received and how clean the place is.