Dale, who is the manager at this location was very helpful when I needed to close out a unit that was originally under my sister's name, as well as helping me find a good deal on a larger unit.
Closes to soon, no temp control, light bulb is broken, rude staff especially targeting the poor homeless people trying to survive living on and around their property.
Dale is awesome! He’s always so helpful when I come in to just make a payment or buy supplies the facility is always clean and smells so good when you go in the office.
Dale was very helpful, knowledgeable, and courteous. He made the rental process very easy. The facility is clean and the security is excellent and high tech. I highly recommend.
This guy Dale is very friendly yet professional. Don't be alarmed by the neighborhood. Dale makes up for this locations' shortcomings. The economy and recession have caused many issues involving the lack of affordable homes in the area. I'm so glad I dropped in versus struggling on the internet. Dale solved my short-term storage and packing problems. He also explained the best options for my situation at a good value. He trained me on the Public Storage app and the locks. The new Public Storage is very automated. Thank you, Dale for assisting me. I was exhausted, stressed out, AND also in mourning due to the loss of my close family member. Forever 5 starsssss
Dale is SUPER NICE. Helped me and my mom get the best deal with a positive attitude. This guy deserves a raise. 10 out of 10
Dale was very professional and knowledgeable of his product and has great communication skills. I told him my concerns and was able to help me with my storage pain points very quickly and efficiently. Don’t let that one go, he is a great asset to your company!
Dale was very helpful and explained the whole rental process.
Dale was a complete professional. He explained everything in detail and made the move in process a complete breeze. Highly recommend him.
CLYDE SAVED THE DAY! I was doing a unit transfer and have such an issue with scheduling and getting in while my leasing office was open. He scheduled me an appointment for 2:30 today and I’m already headed back home completely done at 2:57pm. Great service very professional and kind! THANK YOU CLYDE
There're storage options everywhere you turn in the bay. However, I have rented 3 units at this location and it's because Dale that I return. I guess technically everything can be handled without assistance at this location, but Dale was there when I first rented. I had actually messed up the online reservations and Dale called to understand what I was trying to change where he helped resolve my modifications with ease. He's down to earth and is patient. I retained all he went over including freight elevator and policies because his walkthrough is simple, straight forward, and informative. I feel safe at this location and will continue to use and recommend.
- well clean - staff very attentive & giving you options - price affordable - considerate of working hours long hours to organized 6am to 10pm
I have been renting for over a year at this site, I have no complaints. I have used other more expensive sites before I used this place, I won't be switching from this place. This storage rental is the best bang for your buck. Dale, is the attendant I see most of the time, he is super friendly and has always helped when I needed something. I recommend this place.
Dale was fantastic. Great customer service!
Dale was super supportive, he helped me a lot going through each and every things , thanks Dale
Dale went above and beyond his call of duty. He helped me to secure rental of the exact unit I needed. He is always friendly and professional. Exceptional customer service! Thanks Dale! You Rock!
Dale was great, help me with the situation that ultimately saved me money. Only wish the storage hours were longer.
You're awesome dale thanks for all your help :)
Good communication great staff
Dale helped me feel welcome and took good care of me , i will definitely refer friends and family to this spot , good staff
Great place was very helpful
My parents have been storing their items in 3 units for the past year while they were in-between their move. After finally being settled in their new home out of state, my husband and I made arrangements for a UPack trailer to transport all their items.The trailer needed to be dropped off and picked up in facility. Dale has been extremely helpful and instrumental at assisting us throughout this process and for that we are extremely grateful. From the beginning of the rental process all the way through to the end, Dale has been fantastic! If you are looking for a storage facility, for whatever reason we would highly recommend this one!
Dale was very professional, friendly and patient with the many questions I had. He explained everything clearly and concisely. I would recommend him as the go to person if you need a storage unit.
Great service, Dale was awesome to work with!
Dale was amazing. Fast and great service. Very friendly and professional. Made the rental process easy.
Dale was the utmost professional in every aspect, in assisting us with a rental unit. Dale is extremely knowledgeable and personable. Thank you so much Dale!
Dale explained every thing in detail.
Dale is fantastic, great customer service!
Great customer experience, we really enjoyed using this location. Thanks
This is gem in disguise! Customer service is great . Served as an awesome location for me. Easy access to my unit and great rate. love that I can handle from the app too !
This place is surrounded by homeless camps, but once you enter it ok
Dale is big. I mean, has a big heart.
Right on Dale. Very concise, friendly. Everything explained. Appreciate it.
Had my rental unit for a while now. And DALE has always been Great! EXCELLENT CUSTOMER SERVICE!!
Dale has always provided excellent customer service every time I’ve visited this location. Keep up the great service Dale.
Today was my first time getting a storage unit completely clueless and lost Dale was an absolute saint providing exceptional customer service and making this process as simple and seamless as humanly possible. Definitely a 10/10 would recommend to anyone looking for a storage unit ! Thank you Dale !
They guy Dale who works there is the best came through with a open unit same day which I know is tuff. Always polite and helpful. Clean facility. Thanks again
Dale the property manager helped me out and assisted me! He was super awesome nice and friendly! Very welcoming and great service he provided! Thank you so much!Dale made the process fast,easy and simple!!
Really nice experience, Dale was the person I dealt with, thanks.
I really like this Public Storage. It is gated and the price is not as high as in other places. Dale was very helpful, explained to me how everything works there and made a tour. So it reduced stress from moving. Thank you Dale!
Very good customer service!
Dale was excellent. He answered all my questions and helped me get settled in a unit. Greatly appreciated!
Nothing but great services very friendly and helpful
Dale is super nice and friendly, best service!!!
I had a 10×15 space for nearly 10 years. Rates were reasonable, compared to elsewhere in the bay area. Access was always convenient and any questions or issues were always resolved by Dale. Dale was helpful, always available and a pleasure to deal with over the years. Thanks for the great service!
Entryway and compound was quite secure, tall gates and walls. Building inside was clean and decently lighted. For an indoor/outdoor storage place, it is quite good.
Dale is and has always given me and my family top knotch service.. Every time we've incounted any problems.. Dale would take care of us.. If were up to us.. He'd be running the whole show!!
Excellent service by Dale. I highly recommend this location.
Dale was very polite and helpful
A very peaceful place to politely put my personal belongings. They are casual and affordable. Fortunately I have a nice roll up garage door and behind my door I organize my things into a mini Basilica kind of organization. So for me having a locker boxes sort of like the Art of Living if you can kind of look at it that way Ana positive light oh yeah there's a light inside that you can turn on and off to
I had two units here for several years, and the staff were always helpful and courteous. Their facilities are kept up well, too. I was very pleased with my experience here.
Dale was very helpful, went out of his way to help, very speedy being i was running late!
Friendly service and though I rarely go there the staff knows me. I find that impressive.
Old facility, things doesn't work as expected.
Gentleman was nice and helped out quickly to take my payment and get me on my way
If I could give negative stars, I would. The staff are unfriendly, but I could roll with that is the services were actually good. But they are not. THREE TIMES my unit has been broken into, but the management doesn't care. They raise the rent every six months (paying $460 for 10x12 space in a cruddy location seems excessive). AND, they do not pro-rate if you move early. You still have to pay for the entire month. There are VASTLY better places (better staff/better quality) for less money out there. Do not waste your time with Public Storage.
Helpful staff, place could use some updating though. Had water damage from previous winter storms and water seeping in under the doorway. Updated freight elevator was a huge bonus. Been a customer here for over 4 years.
Great service and help. Highly recommend it.
Dale gave excellent customer service! Quick in and out!
Dale has been so nice to me last time i rented and again today. Love this place
Great service and very helpful staff. Would recommend this place.
Paige and Alice are very helpful. Great customer service!
Excellent service. Informative and prepared. Made getting set up simple and quick.
Dale is one of the greatest salesman of all times
Friendly customer service! Paige was great in helping us check out and the unit was easy to get in and out of
Paige was a delight! Had no problem moving in and moving out. Highly recommend!
Paige was very helpful and sweet!
Dale was quick and very specific on All details and information needed Great service over all. thank you!
My experience with this facility has been fantastik..always taking care of anything i needed..great staff
Paige was Super friendly! Helpful and efficient in what she does.
Wonderful place.. easy quick process, friendly front office. Thanks Paige
I came in asking about pricing for a certain unit and the workers there were so informative!
Not the best of places for storage. No elevator no trolley!
how big is your biggest storage unit?
They were the best helpers Dale and Paige! Wo! Awesome!
Excellent service, can not imagine better than this.
Best customer service from Dave. Highly recommend this location.
Just signed up for a small storage unit today. Dale was prompt , professional, and knowledgeable. We felt great about our visit and all our needs were met.
Dale was super friendly and helpful! The process was easy and my family got everything they needed to store our items
Dale made the process quick and easy!
Dale was quick to the point and very kind. Great service and got us exactly what we needed!
Dale Is excellent and have great human heart ,the property manager of Public storage on Alvarez ,Fremont . He is courteous and great in customer service,success and satisfaction. Thanks to him and May Lord bless him in his affairs in this world and hereafter .
I highly recommend this place. Friendly and professional staff and most importantly safe location. Thank you management for approving my request!
Friendly, clean and fast! Exactly what you want at a self storage place. Dale was extremely helpful and got me in the door with no hassle at all. Highly recommend!
The one thing I love when I look for a storage is an open door open arm atmosphere, you want to be able to trust someone with your most prized possessions and Dale was the one to make me immediately feel comfortable and with my financial hardship 50% off the first month was an absolute blessing! Thank you for your extremely warm welcome I was basically sold same day that I looked at the unit :-) hope to be your customer for months to come!
Great help, easy process. Thanks Dale
Dale was extremely helpful, exchange one size unit to the next size up very easy and fast. Highly recommend this location
Dale was courteous and professional. Excellent service.
Great location and Customer Service
Dale did a great job of helping us get registered and started
Dale was very helpful, detailed & informative.
I appreciated the service that Dale gave us he explained everything very clearly and was able to help with everything.
Dale was awesome! He helped me out with opening up a storage unit, grabbing supplies and informed me on insurance options. These all seem like services any employee at a storage unit should provide, but what made it different is that Dale had a great attitude and excellent customer service while doing so.
I cant Express enough gratitude and appreciation to manager Dale for the way he handles my account it is a pleasure to do business with Public Storage and will highly recommend Public Storage to others
Real good service helpful and friendly and clean who needs
Dale was extremely helpful and professional. Highly recommend this location
Good, Dale was super helpful.
Awesome customer service, easy process! Dale was great at explaining everything to us.
Dale was great. Storage unit was as expected.
Good friendly costumer service, dale was nice , guide me thru the process
Dale is super dope. He’s super helpful and quick when I come in to pay. Tries to save me a couple bucks 👍🏽👏🏽👏🏽
I'm not the "leaving review type", but you have to recognize what needs to be recognized. I was in a hurry and had a lot of questions, which is usually a bad combination. However, Dale got me into my space, answered all my questions and out of the door in 16 minutes. Thanks again....
Good customer service and friendly
Excellent service. Thank you Dale!
Who really wants to store their stuff? However, Dale and stuff ARE AMAZING Attentive and caring. Heart shape and HUGS
Dale is the nicest worker i have ever met.give us really good advice and explain patiently！
Dale is awesome and very helpful! Great customer service!
Dale was very helpful and knowledgeable. I am very happy and satisfied.
Recommend this place. 👍Dale was really helpful and showed us all the units we were interested in and answered all our questions as well.
It's a fair place to store, even better when you catch the deals. Make sure you're aware of how long the deal rates last! Dale is very nice.
Dale was very knowledgeable and helpful when letting me know about the unit I reserved online. He made the paperwork and checking out part fast and easy to understand everything. He was also very nice about me changing my appointment time (multiple times)!
Dale was fabulous! Helpful from start to finish. Made the entire process enjoyable.
Dale was great! Very knowledgeable and friendly. Signing up for a unit was a breeze. We feel confident that we received the best rate, and we know our items will be safe here. 👍
Awesome experience with Dale!! He's the man!!!
Property manager, Dale, was very informative and friendly. The best rental experience I've had.
Dale got me a good price and clearly explained terms for the first time user. Great job
Great job enjoy my experiences thanks dale
Excellent service from this public storage year
Great attitude and very professional
Dale is an awesome guy!! Fantastic individual !
Dale was excellent and able to help me get the storage I need.
Wonderful service pleasant attitude with me clean environment. I would recommend to my friends and family about Public storage. Can't go wrong. Thank you. Sincerely. Delia
Had a great experience, super friendly associate Dale. Outstanding service
I wanted to transfer to a smaller storage unit to save $$, and Dale was great throughout the process. He made the transition smooth and was helpful all around. Kudos to public storage for employing a person like Dale who is enthusiastic about his job and serving its customers.
Great customer service! Really kind and helpful! Really recommend you come here
Dale was awesome and made the whole process easy. Thank you!
Great, professional and friendly service from Dale.
Dale is awesome for customer service, very personable.
Talia was very nice , her customer service skills are great!!!!!
Dale made the sign up process smooth and easy. Had my storage unit and all the necessary information within 30 minutes.
Excellent communication skills
This place was great! Dale was SUPER helpful from the time he called to set up my appointment, to setting me up for insurance and my online profile :) This was my first storage experience and he really made it wonderful! I would recommend this place to anyone looking for storage
Dale was a great person and gave us great customer service.
My buddy and I came here to this public storage and we had a lot of big stuff. We didn’t have enough money to get the storage size we needed so Kim who worked that day hooked us up with the space we wanted.
Great service Dale is awesome 👏🏽
Dale at the front desk is a good dude to work with!
I was able to quickly set up an account and storage area for my company. Dale provided excellent customer service. He is very responsive and answered all my questions.
Was able to get set up with storage quickly and hassle free and Dale’s customer service was outstanding.
We had such a great experience in this facility. Dale answered all the questions we had and made a lot of good suggestions and told us about promotions. I went to other facilities and I had to ask if there was any promotions. His friendlyness and customer service is what made me decide to rent here instead.
One of the best customer service every time I go I see a big smile and what a good man
Dale was a awesome person deal with he has a great customer service I recommend them to everybody.
Dale has excellent customer service, thanks for the great service. Nice location. Very friendly staff.
Dale was awesome! Great customer service
EASY ACCESS. GREAT MANAGEMENT.
I came to get some details about storage sizes, pricing, and availability at this location. I'm very pleased and impressed with the service that I had received from DALE. There was another costumer that was renting an unit from this location when I walked in. Dale quickly answered some of the detailed questions that I had and asked me to hang tight for while he is finishing up with the customer before me. Since there were some private matters to be discussed even Dale kindly asked if I could wait outside to respect the other customer's privacy. With my complicated situation for renting an unit, Dale was thinking of solutions and options to make sure that I am able to get the best resolution. The questions that I had were all answered. Even though I haven't rented an unit yet, I'm very impressed with DALE!
Great customer service favorite employee is Dale never has a problem helping me and has a great personality. I will refer anyone I know that needs to store to this location, have a great day.
Great experience with Jennifer and Jonathan. Both on the phone and in person. Quick and easy service.
Great experience dealing with Dale and Jennifer excellent customer service ! Thanks guys !
Dale was awesome got me what I needed I was in and out with out a glitch
Nicole was very helpful with my transfer made is so easy for me and even offered to help. Thanks Nicole.
awesome Service thanks dale
Great service. Clean facility. Dale was very helpful. Will be using for my future storage needs!!!
Dale was professional, courteous and helpful with the whole process start to finish. The facilities are clean and well-kept. Good place.
Friendly manager at place
Dale is awesome always friendly and helpful. Great service. Clean property.
Dale and Kim have been excellent! Great customer service! They are definitely experienced and know what they're talking about. I've been with public storage for many years. And they are the best. I would definitely recommend this location.
Mr. Dale the property manager at this location has an outstanding customer experience. This Public Storage is always kept clean and is located conveniently by the freeway. Highly recommended for anyone who is looking for a safe storage facility.
Had a great service with Nasira
Dale is great! Always funny! Great manager. Good location nice and clean property
Kim was very helpful, very positive, I appreciate all her help on my storage rental I would recommend to friends and family nice location
Dale has excellent customer service. Great location! Clean property.
Had a great experience here at this location Spoke with Kim she is very helpful and has the best customer service.
Dale is awesome, nuff said
Smooth and easy experience. My go-to.
Kim and Dale were awesome. Great customer service. Thank you for all your help.
The location is very close to home and extremely convenient. The property was easy to access and felt very safe. Haley setup my storage unit to help during my move. She is very friendly and helpful. I had no issues during the time my stuff was stored there. Dale was also extremely helpful when I was finished renting the unit. I was able to schedule a time to meet him so he could inspect the unit. He even double-checked to make sure my address was up to date, which was something I forgot to do after my move was complete. I recommend using this storage facility if you live in Fremont or Newark and need to store items temporarily.
Dale was great. Great customer service. Nice place to rent a unit. Very clean.
One of the best public storage locations I've been in!!! Dale gave the best customer service, I stop by this location to buy boxes and dale showed the different sizes and bought 10 boxes and got a discount! You guys get 10 stars!
Place seems secure with indoor lockers. Great half price deals too
Dale your awesome ! great customer service!
I like this location cause it has cameras j. Hallway. Got a good dollar promo
I didn't rent at this location but Dale help me find a space at a different location for an awesome price
Casandra gave excellent customer service!
very clean spaces great deal
Dale is a good worker..he is a nice young man. When I need his services he is there to help me & I really appreciate it.....thanks once again Dale keep up the good work. :-)
My roommate and I in the middle of moving stopped by to get a storage unit. Dale was so helpful. He went over the units that worked for us and even brought up an old reservation we had so we can save money on the downstairs unit we rented. Dale knew a lot about what we would need for our packing needs. We will definitely be recommending this location. GREAT JOB DALE!!
Dale was great! Good customer service .
Dale's a great manager. Good suggestions on moving and packing. Thanks for the help.
Nicole showed me a space and even though i didnt get it she was very helpful and nice
Nicoleand dale are awesome
Great service, love the staff. Clean property's Thanks for the help.
This place is awesome dale is always so nice and helpful!
Dale was very helpful. Great customer service.
Very quick process to rent. Dale is a good guy
Hey u guys are great, thanks for all ur help.
Dale is a good manger i started with you in 2012 he has been so helpful thank you
Great service, very professional managers ( Dale and Shabeena) well kept property, easy acces to my unit, very affordable rates, we always come back to Public Storage, highly recommended.
Great service. Easy access hours. Only complaint gate is loud.
Shabeena provides good customer service, Property is clean will definitely recommend this place
Good service and clean property. I got a pretty good rate for the first month.
Shabeena is an awesome representive. I received unconditional service. This woman would not stop assisting until my problem was resolved. If there was any additional stars they would have been filled as well. Shabeena 10 stars.
I've used this particular location on more than one occasion and have always been satisfied.
I've used several public storages throughout the Bay Area and I've had the best experience with this one. The manager (Dale) is very professional and the property is kept in good shape. Highly recommended.
Outstanding SERVICE! Rented from this place before and now I'm back due to outstanding customer service. Great Job Lance!!!
Very friendly and great customer service. Dale was a very nice person and is really helpful!
Lance and Dale our very professional. Great customer service and very friendly.
Good rates fantastic service and great security. Couldnt ask for better
The property is clean and nice
Dale was a pleasure to work with. He listened to my storage requirements and how cost was my biggest concern. He found me a unit at another location closer to my home. Thanks Dale!
Dale was extremely helpful. His professionalism was excellent and his friendly mannerism made me feel at home. A real pleasure doing business.
Mr Dale is such a nice person he made my moving day .helped me through day 1 to until I move in. I definitely recommend this location. And will come back again when I need storage .
Easiest storage rental experience I've ever had! I've rented two units here, and have worked with Dale and Lance. Both of them were super friendly and helpful. They helped me get the best deal on the units I needed, and they were patient in answering all my questions. The units themselves are also nice - very clean, easy to get to, with a freight elevator and handcart to make moving boxes upstairs easy. I've been here a lot to load and unload my units, and I've never had a problem. I highly recommend this location, and especially Lance and Dale.
Worked with Lance to set up storage. Nothing but profession. Took the extra time to make sure my questions were addressed.
This place rocks. .. The manager is super helpful, goes out of his way to be helpful! Very friendly and clean environment! !! Would definitely use this facility again! !!
The experience I had at public storage was very easy and headache free. Dale at the front desk was able to go over my needs and give the best solution and location to make my life easier. All in all this has been a great choice for my storage needs.
Dale and Lance have been every helpful, they helped me find the right size unit for the best price. They provide excellent customer service. Highly recommended
Excelente!!!! Muchos bueno! Gracias Dale!!!
Opened a new storage today with my grandmother and Dale was awesome. He told us a few jokes and even recommended a few stacking solutions to moving into the storage when he showed us the unit.
Dale rocks this place. I've been a tenant for almost two years and just added another unit. Safe, clean, easy location!
Dale was great. He always has a smile on his face and is eager to help. I've been a customer for 5 years and recently had to rent another unit. The facility is well kept and in top shape.
Very good customer service, Very helpful and curtious. Recommend to all family and friends to see Dale for their storage needs.
its pretty great over there with protection system & friendly staff. Affordable at the finest for those vary storage sizes. Staff can help you by show you around on vary of storage sizes, giving advices on ideal storage size that can meet your need, & great communicate! if youre Deaf/ Hard of hearing with sign languages, you gotta holler at Lance! he can sign language (ASL) & will make things much easier on communicate. i give this A +++, no question!
The property manager, Dale, was very helpful. He took the time to make sure I was happy with my whole experience. Highly recommend this place to store your stuff.
my experience with Dale @ public storage was great he walked, me thru every step of the way, he is a very knowledgeable person, he made my first time of renting an ease and he is always there to help me with making my payment and any questions I may have, his customer service is remarkable and would recommend anyone that is seeking a rental space to go and talk with Dale. Sincerely Gwen Barnes
I have been in customer service for a number of years and I have to say the guys at Public Storage on Albrae are awesome. The night I checked in it was very late and close to closing time and they took care of me beyond my expectations and got me out of there so I could finish my move. I have been storing my stuff there for a couple of months and have been totally happy with every aspect of the service. Keep it up!
Ive have had an excellent experience at this Public Storage. Dale & Lance have been very helpful with helping us find the right size until. this location is very clean and well keep up. great service overall a great experience. thank you Dale And Lance.
Very professional highly recommend had just what my business needed in storage size unit
I have had an excellent experience at this Public Storage. Very Clean, Safe well lit property. I never had any problems at all. Especially because of the two guys that handle the office. Dale and Lance. Dale had the utmost professional attitude every time i went in to pay my bill or just had a question. Most people rent a storage unit because they might have lost there house or job and dont have anyplace else to put there belongings. And to pay for your stuff to keep it after you already own it is kinda hard to swallow. But these guys made that just a little bit easier by always having a positive attitude and smile everytime I went in. Thanks Dale for all your help and Lance for always smiling. I will always recommend this Public Storage :0)
Dale has been a tremendous help with his customer service and his professionalism. Thank you Dale for helping me out!
I have rented storage unit 3 times at this location and have been very satisfied. Dale is a terrific guy. He knows how to build relationships with customers.
Dale helped me and he was fantastic! He was very friendly, informative and energetic.
As a first time renter of a storage unit, I couldn't have asked for more. Dale was terrific in his communication/flexibility with my arrival. He was friendly, informative, and speedy. I would recommend this Public Storage.
Dale was great. He explained everything.
Dale (property manager) was great at helping me pick the right unit for my belongings. Very friendly and attentive to my needs in a unit that was big enough without over spending. Would strongly recommend to friends and family.
The manager, Dale, called me back to let me know the unit I was interested in was eligible for the $1/First Month's rent. That sealed the deal. The monthly rate was also less than a nearby competitor who I was using. When I got too busy with work to come into the office to sign the contract on the last day of my reservation, Lance extended the offer an extra day so I could still get the deal. The place is clean, easy to find, just off the freeway, and is professionally run. It is gated, well-lit, and there are cameras for added security. There is also a restroom for customers to use while doing their storage business.
This storage place has easy access to highway 880. Manager Dale is helpful and easy to work with.