Public Storage Self-Storage Units at 47209 Warm Springs Blvd, Fremont, CA

Avoid Claudia here if you can. It’s never a good experience with her. I always end up addressing my questions with Lisa or Dawn who are awesome at their job.

The storage is amazing but the staff was even better. Thank you Claudia for the great service.

I highly recommend Claudia for her exceptional customer service. Her attention to detail, responsiveness, and friendly demeanor made this whole process easier. Thanks again!

Was assisted by Dawn today at the Warm Springs location and she went above and beyond with service. She was Friendly, knowledgeable and extremely helpful with my rental. THANK YOU DAWN!!! Five stars👍🏼

I want to recommend Dawn at public storage Good Customer service.I recommend lot of people here she was amazing lots of patience

We rented from this location for a year, and they were super helpful and clean and organized from start to finish. They helped with any concerns or issues i brought forth to them throughout my time there as a renter. Lisa the site manager is absolutely wonderful. Responsive, caring and really goes all out to make sure you’re taken care of. I called her probably a gazillion times for different matters i needed help with or resolved & she took care of it each time. I’m very appreciative of her & glad public storage has such a great employee on their team. Thank you Lisa, and thank you to the whole team. I again appreciate your help in everything!

Great customer service from Lisa she's always helpful and a friendly she's great!! 2ND VISIT AND SWITCH OUT SHES STILL GREAT

Lisa is amazing, quick to communicate and great at breaking things down. Wonderful customer service!

Cheap storage spot. There are some humidity spots here and there, so make sure to wrap your delicate items pretty well

I have been a customer of Public Storage in Warm Springs since 2007. It is a great and safe place to store you belongings. Lately I have been dealing with the on site manager Lisa and she has been a great person to deal with on a variety of issue. I strongly recommend this storage facility for your storage needs and you will be in good hands with Lisa as the on site manager. She has a variety of storage sizes for any needs that you might have.

Lisa is great! A1 Customer Service. Thanks for having my back!

Lisa at the front desk was fantastic I was running a bit behind schedule.,She was very quick and efficient, The rental paperwork was completed in record time and I was able to make my other appointment. She was very courteous and professional.

I was told rent increases only once a year. 6 Months ago my rent increased from $20 to $33, then 6 months later (now) I get another message stating my rent is again increasing but this time by $59. so now I'm asked to now pay nearly $500 for a 10x20 (average cost $280-330).

Lisa is a great contact person and representative for Public Storage

Lisa was if incredible help

They have reasonably good prices but I finally decided to take my stuff out of there to save money so I no longer have anything in storage.

From day one and to this day, Lisa has went above and beyond assisting me and continues to do so. She was very thorough explaining PS policies and continues to demonstrate her Exemplary Customer Service skills and Personality. Whenever I go to my unit, I make it a point to stop in the office to say hello and chat briefly if she's there. When I see her cleaning the hallways of the building and doing other miscellaneous duties, it shows here dedication and willingness. Never negative, always Positive. Ranking Lisa at a 10 would be very unfair. A 20 would be more like it and I hope work is acknowledged by her superiors. To Corporate and to whom it may concern, Lisa Rocks in a Major Way!

Lisa at Public Storage is consistently super helpful and cool. This is a great spot, for real.

The Public Storage in Fremont on Warm springs blvd was very convenient for me to store my belongings. Also the property guide was very helpful her name is Lisa. Thx for the help.

This was my first experience using a storage space. Lisa was the manager there and she was so helpful and understanding of our needs. She gave us multiple tours for different spaces and made sure we get the storage space that fits our requirements.

Lisa provided excellent overall customer service.

Lisa has been super helpful!

I was at the location looking for a storage unit and the property manager, Lisa was very helpful, friendly and explained everything to me I needed to know. I highly recommend this location. Its very clean.

I temporarily decided to rent a 5*10 storage room on January 23rd. The staff Ms.Lisa was very patient and introduced the price in detail, and showed me the location and layout of the room. Thank you very much LISA, I am an old user here and still feel very satisfied. ----from Yun

Today I had an appointment at public storage, it was a very pleasant experience.the lady Jessica was very nice and very professional.she took her and patience showing me the different unit. I wish there were more people like her...., That cares about her customers. I just needed to say thank you miss Jessica

Lisa was friendly and efficient. I was unable to complete the rental process online, so Lisa helped me through it in-person. Plus she gave me a choice of lockers! Great service👍😄

I believe her name was Misa(sorry if I have your name wrong!) She is the definition of service. I was new to public storage but thank god for Misa. She provided me all the information that I needed without me even having to ask. Her hospitality was excellent as well. It was a very welcoming public facility. 10/10 would recommend

Lisa the property manager was a godsend. She was extremely nice and supportive. She accommodated me late. Stay a full hour outside of her work time and helped me out extensively. I am indebted to her generosity. PS is lucky to have a manager like her. Thank you for everything you did to accommodate me in me hour of need. I can’t recommend her enough.

Bad quality

Bad experience

Lisa at public storage has made my efforts to leave the storage unit as I nolonger need it very easy. She is very responsive and pleasant to work with. Things have been very secure there.

Great location! Clean, organized and fairly priced. Lisa was super helpful and assisted me with a great attitude multiple times. I highly recommend.

Clean

I do not write review often but I have to say thanks to the service of Public Storage. Espeically Angie is very nice and helpful that makes me feel very peaceful for using the service of Warm Springs Public Storage. I am glad that I made a good choice.

Good!

Angie is THE BEST! Not only is she quick and friendly, she keeps that place nicely kept. Thanks Angie 😊

This was my first time using any type of storage facility and it was such a great experience. Angie had reached out prior to my arrival to ensure that everything was in order! She was also very informative and helped me get the best deal! Accidentally locked myself out my car while I was there and Angie cheered me up. Overall very positive; thanks Angie!!

The young lady was extremely helpful and very polite. Answered all my questions with no issues. I was very pleased with this store.

Claudia was awesome! Friendly, informative, and thorough. Give her a raise!👍😁

The front desk lady is very friendly and helpful during my check-in :)

Thank you Angie for the amazing service

Hate the carts, and secured doors w/ no door stops. 10x10 space with NO LIGHT. Gate app is nice.

Great location, Great service. The manager that helped me I believe her name is Angie. Excellent, skilled and knowledgeable. This was my first time getting a storage unit and stay for my things was a big concern and she was so detail my concern vanished upon meeting her. A+ Public Storage. Not to mention she set me up with the amazing Public Storage App.

Great Customer Service by Angie! I had to help a friend move out, and didn't have a good estimate of the amount of storage needed. After picking a unit that didn't meet my needs, Angie helped me upgrade my unit with ease. The entire process took under two days and was able to move out within the week.

Angelique was very attentive and helpful. Got me the best deal for what i needed . I would definitely come back and recommend seeing her about your storage needed.

Angelique was wonderful she gave me the help I needed

I leased a small storage unit at this location for two years. The site is very secure and always clean. There is also some new landscaping out front. Highly recommend if you need to store things in Fremont, this is a good spot. The app is also really useful. You can access the driveway gate using your phone, so one less thing to touch.

Thanks Claudia for answering my questions and making it easy to make a payment.

Public storage help me out very fast services love that they respond fast when I applied they same day. Thank you to Claudia for helping me get my storage very nice 👍 person.

Angie is very knowledgeable and helpful with the questions I had when it came to renting a unit. The facility is clean.

Excellent staff and service.

Great customer service! I definitely recommend this place 😊👍🏼 I can't even express hoy grateful my husband and I are with Kim. She went above and beyond to help us with the transition from a small storage unit to a bigger storage unit. She has great personality but her work ethic is outstanding. Thank you Kim for everything you've done for us, you are super awesome 🤗😊👏🏽

Big thanks to Angel and Stephanie A. they were so helpful with finding me the right unit. They were very patient and explained how everything works very thoroughly. It was the end of the day when I came in and I didn't feel rushed at all and they both were so helpful.

Stephanie D and Stephanie A and Angel D are friendly and a great employees for public storage they are helpful and very nice .they are willing to help us with any questions we have .

Freshly done remodeling shined the place right up. Got a little more techy too. Conveniently located and easy to find and access. 🐢🤙

Great clean facility, Stephany very pretty lady always attentive to property . Very welcoming and willing to help you !! Thanks

Claudia was very helpful getting us set up with a unit. She took her time and showed us around the property and got us some supplies as well. Would recommend.

If your looking for a storage space would really recommend this place. The staff is a awesome group. Worked with Stephanie the most and she really is a excellent employee. She took the time with me to explain things. She always did check up on us if everything is ok and going smooth on the transition from storage to storage offered if we needed anything do not hesitate to ask. I'm definitely pleased with this staff and will continue to use them..

Nick helped me out, answered all my questions. Great customer service. He had a very well taken care of property. I highly recommend an I am very satisfied.

I came in with my mom and Nick was super helpful. He was amazing!

Excellent experience over last 3 years the manager Kimberlie has been always helpful and did above and beyond to make sure of safety of the property very satisfied although I wish company did not increase my rent that way I could afford to stay

Good staff, very helpful. Stephanie was superb during my whole process !!! Appreciate it.

I can't speak highly enough about Paz. I ran into a situation where we had a rental reserved at an alternate location but ended up needing a bigger size in the end. There were no more available there but we did find the right unit at this location. Turns out that we would not obtain the 50% off the first month if we "switched" our reservation so Paz immediately went to bat for us and spoke with all his managers to override the system to get us the promotion. Paz YOU ARE OUTSTANDING at what you do. It literally took 4 hours out of his day to make us extremely happy customers. I don't know many people who would invest that much time into helping out some strangers. I hope all youth of today can pursue the same type of customer satisfaction you have given us. Thank you sir!!!!

Last month we went to access our locker, and we saw another locker with it's content spewn out all around. The couple at the locker said it was their stuff and their locker had been broken into, so now they're picking up what's left and getting the hell away from Public Storage. Their security is terrible, store your stuff somewhere else if you have a choice at all. It's funny cause they're also utterly inflexible in their locker access times in the name of "security.

First of all, Paz is a terrific property manager that really takes his time with his costumers. He checks in with me and is very helpful with any issues and complaints I have. Also, if you leave a complaint, he personally calls you up to help fix it. The only big issue I have is that this location locks at 6pm, so those of us who work full time, don't have an opportunity to get anything to their storage unit during the week. PLEASE extend the time!

Paz the manager was chill he had good customer service.

Once we arrive at this location we were greeted by Stephanie who took us on a tour to view which storage rooms were available. She was courteous, cordial and knowledgeable of the different options and cost structure.

The staff Stephanie and Jade were friendly and helped me with many options to suit my needs. My storage was clean and exactly what I needed. Thanks you!

Coming into the facility i was greeted with a big smile and wonderful tone of voice, Stephanie was working at the front office. She walked us through everything and showed excellent customer service , the cleanliness of the facility was outstanding and was the best i seen so far

Bebony was great and made sure I was taken care of. Great facility!

Excellent assistance from Miss Debony and Miss Stephanie.*****

Great service !! Excellent customer service from stephanie, had a big smile when we walked in and helped us at every step , definitely recommend coming in if you are looking for a storage , best storage !

Stephanie was really helpful and provide extremely fast service. Definitely recommend.

Everyone works there is very helpful and nice. Place is clean, no odor. Just at the begining of this month, i forgot to pay completely because i was so caught up with running errands for my new home, there, Stephanie called to remind me. That's a very heart warming action! Cheching out is also easy too. Very high efficiency! I highly recommond this storage location :)

I appreciate the professionalism exhibited by the property manager here and feel at ease about my belongings being stored here while I am away.

Special thanks to Alice! She helped me and my mom at this storage unit late close to closing and answered all of our questions. Very knowledgeable and professional and made us feel welcome. So excited to be opening a new but here with here. Couldn’t have asked for more. 10/10

We’re here at the Warm Springs Blvd Fremont location, 5:20 pm on Saturday. We used be able to go into our storage unit from 7:00 am to 9:00 pm. We need to come and go after the office hours. We understand about office hours. But we need to excess our storage unit before and after office hours. What happened here? Thanks.

Stephanie was very helpful help me all the way through the process of renting she helped me at overlake location but i decided to review her at both locations because she is property manager at this location thank you stephanie :)

Clean place, felt very safe.

Great experience! Stephanie did a great job helping us out with our storage unit and gave us the ultimate example of what customer service should be! Id reccomend this spot for the price customer service and location!

Came in the other day for and this location has excellent staff and workers are very kind , they helped me out with everything i needed help with , this is the best experience ever Thank you warm springs team !

Stephanie was very knowledgeable and helpful. I forgot that my first day was a weekend and came back after the gates had closed (5pm on weekends). It would be nice if the accessibility hours were longer, but I think I can make it work. That said, the location seems clean, well maintained, and safe. Note, the advertised price on the web does not include mandatory insurance, which is $11 per month at the cheapest. If it was noted on the website, I missed it and was surprised that I had to pay for insurance. Overall good experience, 4 stars rather than 5 because the earlier access close times, and the unexpected insurance charge.

Stephanie is very nice and helpful.

I give Stephanie 5 stars! She was very professional and helpful. Took care of all my needs in a timely fashion and made my rental experience a pleasant one.

Stephanie is great staff. She answered all of my questions and helped getting started with renting storage at their facility.

Awesome and easy move in with the Property Manager Stephanie she was very helpful and even showed me how to open and close the door the right way! As she says safety and security is important to public storage ! Thanks .👍

JAVIER WAS AMAZING!!! THANKS!!!

Stephanie is very friendly and supportive. Help me to go through every details. Excellent services!

Nice area but this place is more about taking your money then helping you they charge $300 a month for a 10x20ft garage and only allow you to use it 6am to 6pm and no lighting inside the garage... you can't use it for an office space or loiter there for more than 2 hours or they will remove you from using them again this is what they said.

Javier was an exceptionally helpful associate. He was very knowledgable and answered all my questions completely. I highly recommend this property for any storage needs

Very professional and easy! Cecilia was very helpful and nice! Thanks !!!

Awesome Customer service. David is best !!

David Jr is awesome! He knows what he's doing and I feel confident knowing David is there and my things are secure! Thanks!

David Martin is Very friendly and so helpful! Had various questions and concerns about switching storage facilities and he convinced me . Cant go wrong !

David Jr is very knowledgeable about protecting items when storing! Great customer service!

David jr was awesome at helping us with our storage unit today!

Its okay

Everyone was very nice to us and very helpful. They made time to help us with our pick. Everything was very fast and to the point. David and the property manager were better kind.

Excellent customer service from David Jr.

I was helped by Travis and he made it very simple and explained everything so that I understood everything .he was awesome thanks travis

Excellent staff and service. David is always very helpful and welcoming. Highly recommended.

David Jr Martin is really helpful , informative and Friendly. I recommend all my friends to come here for self storage needs

Excellent customer service from David Jr! He answered all my question and I'm looking forward to renting here!! Thanks David!

Amazing customer service from David Jr! Very nice guy and very very hardworking! Thanks again David Jr!

Wow amazing customer service from David Jr! It’s rare to find employees like this guy so hold on to him public storage! Thanks again David jr!

David Jr, is friendly and helpful. Anytime I have a question, his always able to answer it. His a hard worker, always working and making sure the storage facility looks great and to standards. His cool cat!

Friendly, helpful service. My first visit in years and, with their help, was completely painless, even pleasant.

Ms. Kim, you're a sweet heart. Thank you for the great conversation. It's hard to meet friendly people these days, especially in the bay area. This is the place to rent a storage. I bet you're greeted with Southern Hospitality.

Very clean. Kim was very helpful.

Very impressed with the well kept storage facility, manager Kim went above and beyond to help me. Highly recommended!

Very nice storage facility and I have seen many. The girl there, Kim I think her name was, was very helpful and pleasant, and she was able to answer all of my questions. Kudos!!

Convienent location in Fremont

We stopped by to make a payment and was really impressed with the service from David Jr. He was professional and friendly. Superior service!!

Wow I came by this property to make a payment for my unit at another location and David blew me away. I came Im assuming at the end of another customer renting a storage space and the patience and clarity that David showed and expressed towards the customer was amazing! Then i get to the counter and could not believe the way i was treated with such kindness and respect! I would seriously consider transfering to this location if it wasnt as far from home as it is but i recommend to anyone thinking about renting to go see David cause you will be treated and taken care of the way people should be! Thanks again David youre the man!! PS- Public storage do not let this guy go!! Thanks again!

This place is a great location for a great price. Upon arrival we was greeted by Ms Kim ( Ms Alabama). Kim was very nice and patients with us, she made sure the unit we chose was to our liking and her liking. I'm so grateful for her service and kind heart. If you want someone who loves what they do and great with prices. PLEASE STOP BY AND SEE KIM! Thank you Kim if I could give you 10 stars i would.

I was there in this storage on 2/26/2019 around 1:00pm for my businesses supplement. I rented this place like more than a year. The manager Kim is so rude and not helpful. We have no idea how to open the gate for that she was not helpful. When I ask question about the code she started yelling at me who will yell the customers and she was busy with her phone checking something and couldn’t want to help. She might be racist seeing my dark skin. I’m going to close these store soon. For the evidences there are cameras might helpful to check her attitude towards customers. It’s really bad even one star is not good

David Jr. helped me get setup with a storage space today. He did a great job. Zipped through the process, and clearly explained everything i needed. Thanks David.

Yeah David Jr is the man he was real professional explained and handled everything real well overall this was a great experience thank you David Junior

Okay, cept hours are no good for anyone who works 9-5

well I found myself in need of a storage unit and it came upon in short notice so of course hit the google search and this is the place I ended up at much to my good fortune. I did the online reservation thing and automatically received a discount which was nice but the part was I was immediately contacted by David Jr. He asked what time would be convenient for me so we set a time. Arrived and this Gentleman could not have been nicer. He explained everything clear and simple just the way things should be done. So in the best way I can say this is (public storage if you let this man escape to another company, shame on you.) To all looking for storage I can only hope your experience will be all that I have told you what mine was.. Thank you David Jr. and thank you public storage for the pleasant experience..Just Me

Kim is a great manger !!!Shes help me with all my storage need . Thanks Kim 😊

Excellent customer service from Kim. I would definitely recommend this place. Cheers!

Kim is awesom and friendly and funny. More than hepfull a good experience overall. Thanks kim. ****************{stars}

Kim is so amazing she has a way with her customers she’s one of the top people I’d ever recommend for this coupany I couldn’t ask for a better customer service person and a manager I will only rent from her and her property I recommend everyone to go see her and rent from her and the public storage on warmsprings blvd Thankyou kim for all you hard work to keep the property clean and safe I never had an issue there ur the best

Met up with David Jr. Dude was straight to the point and very polite. Knew what he was talking about and very helpful. Also very patient with me through all my questions! Thanks man!

Kim and Phoenix were very helpful to me to get the best rental rates!

Kim was very helpful. Have great positive energy and was very nice. She gave us a tour and answered all of our questions. She worked quickly to get us moved in right away. Thanks Kim!

Kym was very helpful to me today. She is always helpful, friendly and courteous.

Very helpful & really knew how to explain the process, look for Talia very friendly

Kim is a great manager. Is always very clean. Very hassle free as a unit holder to get in and out. Office help is always there when needed during office hours

Kim is fantastic! She made the experience so pleasant I told a friend and they came and opened a unit the next day!! Thank you so much for survived I won’t go anywhere else!

Kim is phenomenal. Extremely helpful and friendly. Talia is a problem. Caused issues for me and witnessed issues she caused Kim. I don't care that her mom is a manager at another location. She needs to be fired! Rude and inconsiderate little brat!!

I can't believe how many 5 star reviews this place gets. Kim is horribly rude and refuses to give us a receipt and then we get a call that 1of our sheds is past due. But we paid on time and now the money for that one is missing. She is never there and never calls me back. We ask for the district managers number and are refused. The place is trashed. Creepy people always hanging around. Sheds constantly being broken into and other people's locks placed on them. Then can't get them cut off. Go to any place that's not here

Friendly property manager. Took me to my storage unit promptly and showed me the ropes about how to access my unit.

They hold my belongings for ransom monthly

The people who helped me were very friendly and gave me heads up of what the deal held and what discounts there were

Just started using this location. When I arrived for the first time to start filling our unit, Cathy was very helpful, answered all my questions, and took the time to make sure we were satisfied with everything.

Cathy is awesome and excellent customer service. Thank you Cathy :)

Cathy’s really nice and very helpful. She’s very friendly and accommodating. Thank you for your great customer service :-)

Cathy is so awesome! I have never had a problem here at this public storage! This place is really neat and clean and Cathy took over for kim today since she injured her hand! She made everything nice is easy to move out and will come back if I ever need another storage! Again, great customer service and clean area!

Friendly staff, very knowledgeable, knows her keys. I would definitely recommend this storage.

I just moved here from Florida. Cathy took me at the last minute. She was very professional and nice. Thank you very much

Cathy is a great help, and great customer service

Lini is so nice and helpful came in and she helped me with setting up everything

I was in a few days ago and spoke with a lady named Kim. She was very helpful, she helped me with a lot of solutions for my storage. I love her Customer Service. Kim you are great!

I absolutely love the manager Kim, she is very nice always helpful. I can see that she’s a very hard worker. I appreciate how clean she keeps her property and the great customer service she always gives me. Kim you’re awesome

Very attentive and assesible when making a sale, unfortunately she falls very short when being helpful. I was evacuating the storage and asking about when last day to evacuate and if she knew any organizations that could pick up items? Instead the conversation went to her complaining about other tenants leaving items behind for her to clean up. When I finally evacuated the unit and asking where I could take some boxes to get recycle, she went on about being the bin being full from other tenants and can't let public use it.. blah blah blah....I get her frustration, and that is why I'm asking to avoid doing the wrong things and by asking for information, but instead I get her frustration. Anyways, I have a solution for Public Storage, put a charge for clean up, if items are left behind and staff will need to do the labor to clear it out. Or even make another sale! Charge people to use your dumpster, maybe the staff will be more willing to help and profit from that issue. Unfortunately it's not her fault but when i first rented, she did insit I went online and rate 5 stars (she was even overlooking my phone and pressed the 5 star, invasive yes). Now im not very sure about her caring for the reviews online. She's friendly when making her sales but not when people inconveniencing her. That's a problem that could easily be fixed.

Kim is helpful, careful, and friendly.

Fast and easy. Reserved online the night before. Came in and took only 30 min to view the space and sign the lease.

Jennifer was friendly, courteous and helpful. Dylan was the strong silent type in the background, keeping an eye on things.

I love Cathy and Kim they are so nice.! Definitely recommend coming here. They make you feel like family.

Great customer service!

Kevin wins

Kim and Angela are great and very helpful.

Because of Kim she was very helpful.

Samantha was great and very helpful

Very unprofessional. Changed hours, was never informed. Changed the location of my initial reservations. No one was available to help at the first location!

Manager is great very nice and helpful A110

Everytime I go there and need help Kim is always able to come through for me. She's knowledgeable of just about everything and most importantly she makes you feel welcome. I'm glad she's the manager of this location. I wouldn't have it any other way!!!

Jennifer was knowledgeable and helpful. Ended up with a 5x15 at the price of a 5x10. I recommend them.

Jennifer is fantastic!! Isamar is also terrific! This place is great. These two people are especially wonderful because they are super-friendly and they accommodated us during a special late reservation. Kim, the property manager, is also very nice and professional. I would highly recommend this location!

Great place to store, very safe. I really like the manager Kim. She is kind and very helpful.

Not very well lit or clean.

I've rented from different Public Storages and just wanted to say that this location was the best I've dealt with so far. Kim is the manager was very friendly and helpful along with her assistant that I can't remember her name but was very professional and took the time to help me get the right size unit. I'd highly recommend this location.

I have had my things there for almost a year or maybe a little over a year and I have to honestly say they are so good there they're always friendly Kim who is I believe the manager she is always been there every time I come in she's friendly she's helpful I get a cart help put my stuff in the storage they always have the items that you need they're just wonderful there and I will be leaving there soon and putting my stuff in my own home but I have to honestly say I'm very grateful that they were there and I chose that particular one on Warm Springs so thank you very much Public Storage you did a wonderful job and thank you Kim.

Great staff .

Made a reservation and came to check the unit (3 July around 1.40 PM), the door was locked and I knocked, nobody answered. I called 1-800 number and they said the the guys were probably showing other customers around and asked me to wait. After 10 min of waiting I knocked again and an angry woman came up to the door and shouted at me through the closed door, telling that the door will be locked till the time on the note - my bad didn't notice at first, I opened my mouth to ask something but she in rude and annoyed voice told me that she won't talk to me since it was her lunch time. That scene reminded me Soviet Union which I left 15 years ago, where the stuff was feeling so bossy to customers and if you came at the wrong time they wouldn't even give you a glance and through carelessly - don't you see that note - it says no customers or audit time... If I was that property manager I would have serious conversation with the stuff about it.

Lately they don't have carts. One time I was told they had all been stolen, this time I was told they had one but it was in use and corporate wouldn't give them any money to buy more. I'm getting a little worried about the security of the location if they aren't even confident enough to buy carts for fear they will be stolen. This issue sure makes the convenience of the location much less useful for stopping by to drop things off and pick them up.

Friendly, fast, affordable.

Kim was very helpful, answered all my questions, and got me checked in and set up with no problems.

Jonathan helped me out with my reservation and paperwork. Space was exactly what I needed. Kim and Joan were instrumental in smoothening my 'vacate' process. I'd use their services again.

Pretty poor looking place. I feel like I can break into the walls easier than breaking the locks. It's a small storage sector with some infestation of mice and some leakage of cracks where water seaps through in the rain season. I wouldn't store my belongings here after helping a friend move units a couple of times due to the issues I've mentioned above.

I got a really good deal. It smells rather strong.

This location always seems to have some type of maintenance issue. The gates seem to always be broken, same with the elevator (heads up, there is only 1 elevator, most of the buildings have only stairs), and transients seem to always be living in one of the units. Then there have been several break-in per year. For the price (high), there is no real security nor active monitoring / notification. I'd recommend newer competitors if these are must-have or issues you are concerned with.

Jonathan and Kim are wonderful and helpful people to deal with!!!

Kimberlee very helpful excellent customer service.

Top star customer service all the way

Kim is the best! Really appreciate all her help and going out of the way for us.

Kim is always very helpful and kind I appreciate her great Customer Service, this location is always clean and well taken care of.

Robert Bresee has been very helpful, demonstrating excellent customer service and professionalism. I would recommend him highly and would highly recommend to my friends to check out the public storage which Robert manages in case they need storage space. Thank you, Robert. Victor

Awsome experience, Robert was extremly friendly and super helpful!

Amazing customer service. Robert was so helpful and found me the best unit for the right price. So happy I came to rent here!

Robert was very helpful. Very kind. Great guy.

Kim is always friendly great customer service, nice location.

Great customer service at this location. Robert really went out of his way to help me out today!

Great location for storage, very clean and safe.

Kim is awesome , thank you for all help. Excellent customer service!

Over priced. Staff promises 6 months before a rent increase then corporate raises it after 4 and the staff says they can't do anything about what corporate does. Bait and Switch in my opinion.

Kimberling is great

Spoke with Kim very nice person. Great location thank you Kim for the great customer service

Very good service given by NASIRA.....!!very well satisfies...!!

Thank you so much Kim for your help. Kim is so helpful.

I have been at this public storage for 4 years and I never had any problems. The staff is amazing specially Kim. Kim is amazing, always very helpful and professional. She always lets me know when I receive packages or of any changes. Any small issues that I may have she resolves it rather quickly. Thanks for all your help Kim it really means a lot, you make my job a lot easier. I highly recommend this Public Storage!

Kim is great! Wonderful customer service! Very out going and friendly. Nice property.

Kim is very helpful with all of my storage needs 😁

Thank you, Kim, I really appreciate for your help. I was lucky for taking your suggestion to take the bigger one to fit my needs. Thank you again.

Very friendly and sociable staff. They're chill and seem like they're having fun with each other at work, if not necessarily with work, versus dour or disinterested staff. Kim was super helpful with helping me select the right unit.

Kim and Charles we're helpful and very friendly!

Kimberly is fantastic customer service. keeps property safe and clean I feel comfortable with her character and her ease of business since. she's a plus and Charles knows the business extremely well with an intelligent answer to any situation

Decided it was time to get a storage unit. Kim was very professional and friendly. She went over all fees in detail and made the process much easier.

Kim and Nasira were knowledgeable, friendly, and helpful. Sign up was a swift process. Kim made sure I understood both my rights and responsibilities. The property was clean and well organized. I give the staff, including Charles, who called as a followup to insure that my move in went smoothly.

Great customer service and convenient location. Casandra was awesome! Very cold in the storage spaces so dress warm.

Manisha was amazing! Helped me with all my moving needs, she also showed me what boxes I would need for my belongings. So kind and sweet

I went in to get a space and nicole and Cassandra were very friendly and helpful. they made my move in quick and painless. The promotions they have are great!

Thank you Nasira. They have a good service

Very good service. Ken is very helpful.

Very freindly staff, thanks to shaniece, took few minutes to complete the formalities and got the storage space....

Thank you Cassandra and Ken my storage space was perfect !

Excellent and secure location . Staff are very helpful and courteous . Recommend this location

I stopped by the office looking for some packing supplies, they had everything I wanted! Kenny was very helpful and made finding what I needed very easy. He even helped me carry stuff to my car!

Service very good. Excellent. Manager Ken was very good. Took few minutes to complete and finished the deal

The staff are friendly and I recommend their excellent service to anyone in need of clean storage facility

Thanks for the great tips on moving Kenny. Very helpful , excellent customer service.

Needed storage for a few months staff showed me a fair priced unit and explained all costs very helpful

great customer service

I was probably their longest running customer.

Space was clean! Nice people working in the office!

Great customer service, clean location

Great customer service. The guy Ruben helped me out a lot & made things so much easier. Thanks, I'll be sure to recommend you to family & friends.

I had a very nice experience at the storage everyone was very helpful and did everything I asked for . I highly recommend .

Clean and neat. Staff is very friendly..

Great experience, I go here to make my payments. And I think I will be moving from Watson to warm springs now thanks alot. Very good service.

Great staff very knowledgeable on how to save on my storage. They also have really quality packing supplies. Pricey but worth it.

They did a great job presenting the space. I found the process was fast and easy. I had little time to move and the managers worked with a sense of urgency. I really appreciated that.

The property manager was really knowledgable, he help me make the best decision for my storage needs. I even had my friends rent a space at this location just because of the great customer service. Plus the property manager Ken is cute too =)

Richard and Ken were very nice and made me smile while making my payment. This location always has friendly staff.

Ken and Richard are amazing and always so helpful... Great attitudes and helped me rent a storage unit that fit my needs. I would definately reccomend renting form here.

I have move to new area and found out this public storage with amazing crew. My most amazing part guy named Bill who help me out with everything and he is doing amazing work for public 👍

Fast, clean more than exceptional service! Bill is amazing! Need more employees as himself. He sets a standard

I had storage space at this property for almost two and a half years. My experience was problem free. The personnel are curteous and the property and storage units are very clean. My personal property was well taken care the whole time I rented the unit. Thanks for great service.

Ken is great! He is always very friendly every time I come into the office. Any time I have a question he always helps me figure out the best option for me.

The staff was wonderful. Very helpful

Rented a space today, ken was quick, friendly and efficient

Adam was super helpful! Got me a great space. Very nice and clean!

Good service. Friendly personnel.I will recommend people to use their service.

Adam provides an excellent service, explaining details of what customer needed to know such as safety, security, space availability, etc...

Ken and Adam are very friendly and helpful associates provide excellent service.

Kens been helpful and always taken care of me.

Came to the property, but I forgot my code!!! Azalea helped me get a new card with my information on it and was very pleasant. She asked me to write this review and I was happy to do it for her!!

Just rented a unit, service was great.

I stopped by the other day to buy some packing supplies for a friend that was moving. Ken helped me find exactly what I needed and then helped me to the car while it was raining!

Ken was great!

Bill was very helpful and made the experience very quick and easy

I found the experience at the Warm Springs Blvd facility in Fremont to be very hassle-free. The sales manager, Anthony, was very courteous and efficient, and my wife and I were able to get our storage space in a matter of about 15-20 minutes. He was quite knowledgeable, and walked us through the process very quickly. He also made sure all of our questions were answered, and made some recommendations to help us with planning what kind and how many boxes we would need. We would recommend this facility to friends and family.

Ken does a really great job he is honest and knows all about the property and additional products that PS offers. I highly recommend KEN’s personal service.

Ken was fantastic! I'm moving and needed some storage for a month or two. Ken showed me a couple different spaces and we figured out what space would work the best for me. Ultimately, I ended up renting a space closer to home for a better price...but I appreciated the time Ken spent answering all my questions and making sure I got exactly what I needed.

Kenny was a lot of help! Answered all my questions and was very polite.