Public Storage Self-Storage Units at 47209 Warm Springs Blvd, Fremont, CA

Eddie helped us with all of our problems even though we switched spaces at the last minute. He was also really friendly.

Very well run. Use it for over a year.

I made a huge mistake and the person I worked with was empathetic and worked with me to solve the issue

Great storage experience. Eddy was nice to work with! Friendly and helpful

Eddie was a wonderful help for me, great customer service skills.

Dawn was very helpful

My unit was very clean and everything seemed very well maintained. Dawn was super helpful, answering all of my questions.

Dawn was so amazing she helped me through the process of how to go through and buy a unit this was my first time and I wasn’t aware how to do it and I was really stressed I wouldn’t get a unit since I was just moving but she made everything so easy I’m so happy I got her to help me through everything she definitely deserves a raise ! Thank you so much dawn ❤️ you are honestly a life saver .

Great service

Dawn

Dawn very nice

Excellent service today I had Eddie

Very helpful property manager, Eddie. He was very willing to walk back to my storage locker TWICE to answer my questions. Thanks again.

This review is for employee Dawn Linder employed at the Warm Springs, Fremont location. Rating is Not for the facility itself. The facility has structural problems! We rented for 4 years and closed our unit 2 days ago. We encountered an issue with our unit this year where there was literally a river of water running through our unit! Our stuff got wet and moldy! There was a lot of sentimental family items in the unit as we had lost several family members in a 2 year period. We had moved from Fremont and did not get to unit often. I was on the phone for hours with Public Storage to get some help. I worked with 4 different people who in the end did nothing to help! Finally Dawn has been working at the location and has gone above and beyond to help with our issue! She was professional, understanding, replied as she promised, and got things escalated to corporate. The unit issue is a huge problem for the entire section of where our unit was located. We appreciate all the hard work that Dawn did for us! She is a person that I would hire if I still had a business! Thank you Dawn for all your great help!!!!

The plays is very nice，and the service staff, named Dawn,are also very good

Good custumer service and very nice lady she knows what shes doing.Thank u so much for your help and see the unit.

I went to work out a problem at my storage, and Dawn help me out fast and nicely.

Dawn is truly a person of great patience, professionalism, and thoughtfulness. She can help you with any warehouse-related issues.

1 star for the price Negative stars is for the property manager and staff. I've called many times to speak to someone and for the manager to call me back never heard from any one. Every time I come by there's never anyone in the office to answer my question. I'm disabled and when I need to use the restroom it is always locked and again no one is ever in the office. I definitely don't believe all the super positive reviews. They're all fluffed!

This review is not for this location, but for Public Storage as a company. The staff at this location is very helpful. However, the policies of not prorating and customer service over chat absolutely disappoint! Customer service agent did not understand my ask for 25 minutes before I decided to avoid wasting more time and let go my refund. It’s a ripoff!

Dawn provided excellent overall customer service.

Great facility, clean, secure, good prices.

I was looking for a unit to rent. Roxane Cannam was very helpful and knowledgeable about the prices and what storage size I would need. When I am ready to rent i will be back. I will definitely refer anyone who needs a storage to her. Great customer services!!

nice place, easy use the APP to control the gates, the employee provided excellent customer service during my visit, step by step

John Anthony was great help with finding me right unit size for ky belongings i appreciate his outstanding customer service very professional

Claudia is amazing!! Very kind and understanding. A real gem and great customer service! Thank you for the fantastic service.

Very curtius and nice

Avoid Claudia here if you can. It’s never a good experience with her. I always end up addressing my questions with Lisa or Dawn who are awesome at their job.

The storage is amazing but the staff was even better. Thank you Claudia for the great service.

I highly recommend Claudia for her exceptional customer service. Her attention to detail, responsiveness, and friendly demeanor made this whole process easier. Thanks again!

Was assisted by Dawn today at the Warm Springs location and she went above and beyond with service. She was Friendly, knowledgeable and extremely helpful with my rental. THANK YOU DAWN!!! Five stars👍🏼

Great customer service from Lisa she's always helpful and a friendly she's great!! 2ND VISIT AND SWITCH OUT SHES STILL GREAT

We rented from this location for a year, and they were super helpful and clean and organized from start to finish. They helped with any concerns or issues i brought forth to them throughout my time there as a renter. Lisa the site manager is absolutely wonderful. Responsive, caring and really goes all out to make sure you’re taken care of. I called her probably a gazillion times for different matters i needed help with or resolved & she took care of it each time. I’m very appreciative of her & glad public storage has such a great employee on their team. Thank you Lisa, and thank you to the whole team. I again appreciate your help in everything!

Lisa is amazing, quick to communicate and great at breaking things down. Wonderful customer service!

Cheap storage spot. There are some humidity spots here and there, so make sure to wrap your delicate items pretty well

I have been a customer of Public Storage in Warm Springs since 2007. It is a great and safe place to store you belongings. Lately I have been dealing with the on site manager Lisa and she has been a great person to deal with on a variety of issue. I strongly recommend this storage facility for your storage needs and you will be in good hands with Lisa as the on site manager. She has a variety of storage sizes for any needs that you might have.

Lisa is great! A1 Customer Service. Thanks for having my back!

Lisa at the front desk was fantastic I was running a bit behind schedule.,She was very quick and efficient, The rental paperwork was completed in record time and I was able to make my other appointment. She was very courteous and professional.

I was told rent increases only once a year. 6 Months ago my rent increased from $20 to $33, then 6 months later (now) I get another message stating my rent is again increasing but this time by $59. so now I'm asked to now pay nearly $500 for a 10x20 (average cost $280-330).

Lisa is a great contact person and representative for Public Storage

Lisa was if incredible help

They have reasonably good prices but I finally decided to take my stuff out of there to save money so I no longer have anything in storage.

From day one and to this day, Lisa has went above and beyond assisting me and continues to do so. She was very thorough explaining PS policies and continues to demonstrate her Exemplary Customer Service skills and Personality. Whenever I go to my unit, I make it a point to stop in the office to say hello and chat briefly if she's there. When I see her cleaning the hallways of the building and doing other miscellaneous duties, it shows here dedication and willingness. Never negative, always Positive. Ranking Lisa at a 10 would be very unfair. A 20 would be more like it and I hope work is acknowledged by her superiors. To Corporate and to whom it may concern, Lisa Rocks in a Major Way!

Lisa at Public Storage is consistently super helpful and cool. This is a great spot, for real.