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Address

6501 Shellmound Street
Emeryville, CA 94608

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-907-9566

510-907-9566

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 6:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-907-9566

510-907-9566

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 6:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 110/mo
    Online only price
    Small 5'x10'
    • Upstairs/elevator
    $ 110/mo $146
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 191/mo
    Online only price
    Medium 10'x10'
    • Upstairs/elevator
    $ 191/mo $254
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • New

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  • Save Impression

    10'x15'
    Online only price
    $ 243/mo
    Online only price
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 243/mo $324
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Emeryville Storage Units Near I-80

Emeryville Public Storage is proud to tackle the community's self storage needs, from small spaces to large spaces and everything in between.
With cheap storage units in a variety of sizes, this location sits one block east of Interstate 80, just south from the intersection with Ashby Avenue.
Easy to get to off of I-580 and San Pablo Avenue as well, most of the rental options at this facility are indoor storage units, providing customers access to the unit from inside the building. There are also a number of outdoor storage units with drive-up access. For small loads, individual storage lockers are a great rental option.
A relaxing day at Berkeley Aquatic Park or McLaughlin Eastshore State Park can happen on the fly, especially when recreational gear or picnic essentials are ready to go in a 5x5 storage unit at this property.
When getting ready for a great day out on San Francisco Bay, a 10x10 storage unit is the perfect place to stop before heading to Emeryville Marina to pick up boating gear, paddleboards or kayaks.
Convenient for residents in the South Berkeley or North Oakland neighborhoods too, a family new to the area who is still searching for a new forever home can park everybody's stuff, furniture and appliances included, in a 10x30 storage unit until moving day.
The professionally trained staff is on hand 7 days a week and the property manager lives on site for added convenience. Inside the rental office, packing supplies – including moving boxes, rope, tape and bubble wrap – are for sale.
Public Storage takes great pride in serving the Emeryville community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 367)

December 5, 2023
Google Public Storage Bap Jo
Miguel is really warm and helps me understand the whole process. And suggest and welcome for better choices to decide! Thank you so much for helping me!
December 2, 2023
Google Public Storage Erik Washinton
Thamks Miguel for ur help made it very easy for me
December 1, 2023
Google Public Storage Rand Berry
Just wants to share my experience with closing out a unit at the Shellmound Emeryville location with Miguel. He provided great service making the close out very easy, fast, and super efficient. If I ever need storage services again I will not hesitate to use again thanks to Miguel!
November 24, 2023
Google Public Storage Johnny Hernandez
November 22, 2023
Google Public Storage BlackCell
Not open when it says it will be open.
October 17, 2023
Google Public Storage Side 2 Side
Horrible service, you can rarely get someone inside of the office. I drove to 3 different locations between Berkeley and West Oakland before being able to get support with paying my bill. Their app wasn't working properly for a couple days, and they didn't give the option to take payments over the phone without paying extra fees, then they weren't able to do it at all. I had to pay my bill or risk it being late with added fines. Public Storage you could treat us better as long time customers.
October 6, 2023
Google Public Storage Opion Amare
Miguel was very helpful and knowledgeable! Thank you!
October 5, 2023
Google Public Storage L I
I highly recommend Public storage it’s clean very secured and the manager Miguel is very friendly helpful and professional.
October 4, 2023
Google Public Storage Ray Anthony
Good, clean, safe. Useful app to open up the gate!
October 3, 2023
Google Public Storage Jake Zhang
Great experience, reasonable prices, good location, easy access. Rachel was super helpful in providing details, service, and confirming things beforehand.
September 8, 2023
Google Public Storage Hedieh Anderson
Miguel helped me today with my new storage unit rental, he was very helpful answering all my questions. He was also efficient and thorough in helping 2 customers ahead of me. I enjoyed the professionalism in his work.
September 8, 2023
Google Public Storage Jenny Li
Miguel was very helpful!!
September 2, 2023
Google Public Storage Rob James
Miguel, helped us in our move. Thank you for fast service.
August 29, 2023
Google Public Storage Julius Lin
August 25, 2023
Google Public Storage Terry Smith
Miguel is amazing. A great help
August 25, 2023
Google Public Storage Jeffrey García
I wasn't sure if I had enough space for my stuff but the guy that works here told me that I will have more than enough space for my stuff and turns out he was right I still have space left over
August 22, 2023
Google Public Storage Lilac 6123
Miguel rocks and he was attentive and went above and beyond. He even foreseen challenges I didn’t even anticipate. Public storage is really lucky to have him. Super bright
August 20, 2023
Google Public Storage David Zong
Rachel was awesome! Found me a bigger unit for the same price and got everything set up quick!
August 11, 2023
Google Public Storage money
Esther was kind and explained information well.
July 19, 2023
Google Public Storage Victoria Campfield
Miguel was so helpful, knowledgeable and a great help ! Navigating this process of picking the best storage unit he was thorough and kind ! Please give him a raise or promotion ! Thank you Miguel !
July 14, 2023
Google Public Storage Letta I
Miguel was really helpful and friendly! Thank you!
July 14, 2023
Google Public Storage Felicia Fatrijanto
Miguel was really helpful! thank you!
July 12, 2023
Google Public Storage Shawn Bailey
July 2, 2023
Google Public Storage Sherri Watkins
Jay was great in assisting us with just the thing we needed.
July 1, 2023
Google Public Storage Inga Argueta
Ryan was very helpful with find me the right storage unit, helped me with setting up app too.
June 23, 2023
Google Public Storage Sandi Goldsmith
Great helpful friendly patient help!
June 13, 2023
Google Public Storage Kevin Weber
Jessica R was so awesome, the R must have stood for Rockstar.
June 10, 2023
Google Public Storage Mengjie Wang
Staff here is helpful
June 8, 2023
Google Public Storage Maria T. Greig
May 27, 2023
Google Public Storage Catherine Hughes
Miguel made this so easy!!! Thank you!!
May 22, 2023
Google Public Storage Rachel Pariser
Jay was amazingly kind and helpful to me moving my things out of my unit. He was extremely patient with my inability to understand how locks work and even helped move my things downstairs. Give him a million raises!
May 14, 2023
Google Public Storage Rachel Pariser
Jessica R. is legitimately the best employee I have every met, in any job post, period. She went above and beyond for me and exponentially increased the amount of trust I have in this company to secure my stuff. She’s amazing and a reason for me to keep using Public Storage in the future
May 4, 2023
Google Public Storage Sarah Goksoy
Miguel was very nice and helpful, the whole process was super quick!
May 3, 2023
Google Public Storage Nina Homisak
Miguel, Thank for your courteous and professional service. Nina
May 3, 2023
Google Public Storage Ivan Shamanskii
Thanks to this facility and to Miguel!!! I rented a 3x4 locker, and I'm happy with it. I appreciate the business!
May 2, 2023
Google Public Storage Jeny Alvarado
Great service, answered any questions I had and showed me the sizing of the unit to ensure it is something that suits what I required.
April 26, 2023
Google Public Storage Luis Calderon
Miguel was awesome, he helped us with our unit rates and availability. The process was easy and smooth. 6 stars!
April 24, 2023
Google Public Storage Matt O'Brien
Jamayos the man 👍
April 22, 2023
Google Public Storage Jinny
I visited Emeryville location today. Ryan is so helpful professional and friendly. I really appreciate his help!
March 21, 2023
Google Public Storage Holly Renee
APPARENTLY, the first story storage units on the far side of the building, INSIDE the building, experiences flooding. Luckily, my storage unit was not on that side or the first floor. The workers are VERY helpful and have no problem showing you where your unit is if you need help! Dolly’s are available if you need them as well. When I first got a storage unit it was at the one on international blvd in oakland, my advice: DONT GO THERE. Go to this one. It was a nightmare at the international blvd one, although the location in Emeryville restored my faith in the company! 20/10
March 5, 2023
Google Public Storage Rachelle Ruby
January 12, 2023
Google Public Storage Saradenene Riola
Jamayo Emeryville, Ca. Epic Service, Wonderful Vibe Kindly open the door with a 😃
January 8, 2023
Google Public Storage Sabrina Pinky
I came in today to see about my rent going up and why and that I can’t afford it . The worker Maria was so nice and respectful and she handled my situation with a email to corporate and they waved my rent from goin up I appreciate her because I been a long time customer
December 30, 2022
Google Public Storage Vivianna Nevarez
Paula and Miguel were so helpful, they made the process so easy and simple, answered all my questions I had.definitely recommend this location!!
December 28, 2022
Google Public Storage Jose Buenrostro
Overall, an excellent experience! Miguel was such a pleasure to work with and was very patient with me helping me get set up with a unit since it was my first time renting. Miguel was very professional and made the process seem so seamless! The property was also very clean like it was brand new. I would 100% recommend this property and having Miguel get you set up!
November 26, 2022
Google Public Storage cleat aesthetics
Miguel and jayol has done a wonderful job setting me up with a unit
November 15, 2022
Google Public Storage Freida “Free” Nestor
November 13, 2022
Google Public Storage Michelle Amador
Nice people, all computerized system. But, they keep raising the prices.
November 7, 2022
Google Public Storage Isgr SF
I recently signed up with Public Storage in Emeryville. I had the pleasure of opening my monthly lease with "Constance" (works 2 x a week) She was an absolute sweetheart, very informative, courteous (acknowledged another waiting customer) and patient with my numerous questions. You have a jewel of an employee!!! Treat her well.
August 27, 2022
Google Public Storage Joe Smith
August 22, 2022
Google Public Storage Robert Waller
Anthony helped me out with great courtesy and aptitude.
August 13, 2022
Google Public Storage Alejandro Martínez
August 8, 2022
Google Public Storage Shirlonda Henry
Most reps are friendly..at times you may have to make more than one trip a day and or more than one visit a week due to no staff member present on the office to pay your bill and if it's the last day to pay to avoid a late fee..your charged due to no one being in the office.
August 5, 2022
Google Public Storage jean dominick
The staff was very nice,knowledgeable about their jobs. Amielia and the crew were awesome.
July 28, 2022
Google Public Storage Keshav Saharia
Had an outstanding experience renting a unit here thanks to Amelia. Really appreciate the time and patience in explaining all the details to a first-time renter and getting me signed up so quickly. Thank you so much!!
July 7, 2022
Google Public Storage J.Haywood
May 27, 2022
Google Public Storage brandon hein
This is our first time renting a storage unit, and Tristan was so helpful in answering all our questions. The process was quick and straightforward, and they also had packaging supply for sale.
February 26, 2022
Google Public Storage Chris Almquist
Clean, safe facility. Staff is polite and helpful.
February 5, 2022
Google Public Storage Gi Kim
January 20, 2022
Google Public Storage Das Rush
After our original storage fell through last minute, we booked a unit here same day. Keith was amazing at walking us through the facility and helping us find the best storage option. Thanks for making a stressful moving day a little easier!
December 19, 2021
Google Public Storage Leona Foust
November 14, 2021
Google Public Storage Georgia Vaughn
I used this unit for one year - and it was everything I needed it to be. My unit was perfectly sized and close as possible to the door. When I needed to clear it out I ended up getting rid of almost everything since I was moving to Europe - and I only had two days to do it. It was an overwhelming amount of work, and when I was done I had one last load to come back for, of things to dump. I got a call from the girl there when we were about to make the last trip, and she said she would get rid of the rest for me if I’d like. That alone saved a couple of hours of work on the tail end of a long day. Couldn’t have been more relieved, and grateful. 10/10 would recommend. Thanks Amelia! (I hope I remembered that right :-)
November 14, 2021
Google Public Storage Sue Nolan
Expensive but clean. People are friendly
November 4, 2021
Google Public Storage Emily Milojevich
Helped upgrade my rental on the spot when I realized the locker wouldn’t work. Easy to load in, lots of space for the car.
September 27, 2021
Google Public Storage Travis Wills
JoJo assisted me in getting my late fees waved this month. Thank you, I didn’t know that was an option.
September 19, 2021
Google Public Storage Kristen Miller
We needed to downsize to a smaller space to save money. Manager JoJo was awesome; took care of the change (found us another unit right around the corner, for 1/2 the price) in about 5 minutes. Thank you JoJo!
September 13, 2021
Google Public Storage Marvin Sweetwyne
Jojo this host was exceptionally great.
September 11, 2021
Google Public Storage Michael Sawyer
August 18, 2021
Google Public Storage Randy Werger
Great place
August 14, 2021
Google Public Storage Chill Ty
Jojo had excellent customer service. Was very knowledgeable about the company and it’s services. Her attitude made the whole experience worth wild.
July 24, 2021
Google Public Storage james moheit
Very friendly service from Amelia
July 10, 2021
Google Public Storage Dave Hovey
Excellent customer service, from Jojo!
July 5, 2021
Google Public Storage Evan Robbins
Constance did a great job helping me pick the perfect unit for my stuff. Now i wont be living in a pile of boxes.
July 3, 2021
Google Public Storage Erik Davis
I booked one of the drive-up units in March 2020 - July 2021. On the whole this place seems fine, though my specific unit was at the corner of an outdoor building and seemed to collect or leak water along the two external-adjacent sides (when I moved out there was visible mineral buildup on the floor, and my bicycle was extremely dirty). I was lucky that my more valuable items were not damaged. Also, I did a July 2 move-out but was unable to get a reduction in my $350 monthly rate for that month. Customer service at the local facility was friendly although unwilling to budge on this point, whereas corporate customer service was your standard navigate-the-phone-tree-until-you-give-up game. Considering that I've given them $4000 in the past year, I'd say this left a pretty poor taste in my mouth.
June 6, 2021
Google Public Storage Jason Cleveland
Jo Jo is the best. Very friendly service. Highly recommend this Public Storage. Thank you.
June 6, 2021
Google Public Storage Jacquelyn Jackson
The facility is always fresh & clean. I feel safe at what ever time I enter our unit - security is very good. The staff on a scale of 1-10 is 100; always filled with courtesy, very knowledgeable to the point of knowing your name! Rented there more than once & always return when storage is needed!!☺
May 29, 2021
Google Public Storage Kay M
May 15, 2021
Google Public Storage b jAXON
VERY POLITE OFFICE STAFF. CORPORATE MODEL POOR AS FEES ARE RAISED CONSTANTLY FOR FEW IN PROVEMENTS @ SAN PABLO DAM RD LOCATION EL SOBRANTE. MY UNIT HAS BEEN BRORKEN INTO FIVE TIME. INSURANCE IS WORTHLESS COVERS NOTHING A WASTE. NO FOLLOW UP OR ANY INVESTIGATION RESULTS FROM ANY OF THE 5 BREAK-INS!
May 6, 2021
Google Public Storage Nils Veidis
Fast & easy signup with friendly staff (thanks Amelia!). Great storage options.
April 30, 2021
Google Public Storage Jan van der Lugt
The people working here are great, they helped me get re-united with two bikes that I thought were stolen, but were actually removed from the unit by the people we shared our unit with. They did raise our price twice in a year: the first time from $142 to $187, and the second to $232, so take that into account when you rent a unit from them.
April 13, 2021
Google Public Storage Katie
Noelle helped us find a new storage space at a great price!
April 5, 2021
Google Public Storage Jason Donnelly
The service was awesome! Amber was really efficient & pleasant! She helped me figure out what size boxes to buy for my storage yesterday. She was so nice!
March 31, 2021
Google Public Storage Lily Reed
Thanks for the friendly service Amelia!
March 26, 2021
Google Public Storage Bunny Zoë Squad
I’ve been coming to this location for years and I’m so pleased with the young lady named Amber. She always takes care of me or my husband so we’ll. All of our questions are answered someone needs a PROMOTION OR RAISE :) thank you Amber for your amazing customer service! Definitely recommending this location to family and friends
February 25, 2021
Google Public Storage Deborah Neagu
Wow, the second I walk in and just have the best experience! Amelia is so kind and has amazing energy. She’s so knowledgeable and thoughtful with the way she communicates. Amelia was very patient with me and made sure all my concerns were met! She is so personable and kind! Amelia is the lady to see!!!
February 24, 2021
Google Public Storage Evelyn Choi
I was helped by Amelia at Public Storage. She is so professional, attentive and helpful! Thank you Amelia!!!
February 22, 2021
Google Public Storage Xin Chen
You think it’s only a storage place and you’d just drop off your stuff and be on your merry ways. Expected little to no interaction. But Lauren at Public Storage made my day! I was having a little bit of an issue with opening the lock on my storage unit so I went to the office to get some help. Lauren was extremely nice in taking measures to help me with my situation. While I was waiting outside for the locksmith, she was always on her feet, sanitizing the numpads, organizing the trolleys, cleaning the premises. 5/5 for the staff at this storage unit! Very helpful!
February 2, 2021
Google Public Storage Cathy Williams
We have been at this facility for 4 years, in November our unit was broken into but nobody knows what happened. One person told me they had someone on camera using our code, but once questioned they were unable to locate the photo or entry. Insurance has denied our claim because we are unable to prove we did not secure the unit after our last visit. Even the authorities said it sounded like an inside job. Beware!
January 11, 2021
Google Public Storage Luc Maheu
Amber G. was awesome! If I could give her 10 stars I would. This lady needs a raise and promotion.
January 11, 2021
Google Public Storage Christopher Epperly
January 3, 2021
Google Public Storage Fil John Nebres
Awesome Service
December 18, 2020
Google Public Storage Mohammad Alomar
I like the way they treat their customers. I had a really good experience renting a storage. Thank you so much Amelia.
December 13, 2020
Google Public Storage Angie Lin
Why I am rating public storage ? - because this store is amazing and I think everyone should know about it. Public Storage is a big chain and often times it's hit or miss situation and usually you don't expect any good service - but this location, the service is way exceed our expectations and we are so pleasant and happy with this particular one. We are so impressed by the staff work there, they really explain everything so well and so helpful, describe all the options to us in a very good way, and carefully do every action carefully like this is their own property. Feel very grateful that nowadays there is this level of the service from big chain store. When you need extra storage space, what you need is really a place with helpful staff always proactively think things for you. The staff helped us is Lauren. She is so amazing. Thank you Lauren!
November 13, 2020
Google Public Storage Cassie Cronenwett
I’ve always had such a pleasant experience at this location and that is thanks to Amelia. She is so friendly and professional. I highly recommend!!
October 25, 2020
Google Public Storage Marc Litalien
Had an excellent experience. Lauren was extremely helpful in guiding me through the process!!
October 23, 2020
Google Public Storage P J
Lauren has provided the most excellent customer service! She has worked hard to get me a storage space when there was limited availability. This location is close and clean.
October 3, 2020
Google Public Storage Bridgette Kelly
October 2, 2020
Google Public Storage Brenden Matthews
I appreciate the great and friendly staff, always makes me feel a lot safer about my personal belongings.
September 3, 2020
Google Public Storage Tanya “MizzTee”
Clean, friendly staff. Good thoughts.
September 1, 2020
Google Public Storage Lanie Dean
Though monthly charge goes up every year. No problems
August 31, 2020
Google Public Storage Aka Jasper
Great Service! Highly recommended!
August 20, 2020
Google Public Storage Eumi Son
Customer service was really helpful and friendly! Amelia was awesome. Clean and convenient. Made the process super easy. Would recommend!
August 17, 2020
Google Public Storage Dingyu Liang
Jojo was very helpful and patient with the issue that I encountered. Great service. Thank you!
August 5, 2020
Google Public Storage Vanessa Guajardo
Great staff!!! Amelia has been beyond helpful. I’m super thankful for how many times they have gone above and beyond for me. Thanks team!!!
July 31, 2020
Google Public Storage Anna Frankel - Realtor
Great in person customer service with Amelia! Thank you!
July 12, 2020
Google Public Storage Juanita Williams
The site manager was wonderful.
July 9, 2020
Public Storage Eryn Hayes
Love the front desk lady... Courtney 🤷🏻‍♀️ She was helpful
July 9, 2020
Google Public Storage Eryn Hayes
Front desk lady is very helpful.... thanks Courtney
June 13, 2020
Google Public Storage Tyrone Titus
May 18, 2020
Google Public Storage Stephanie Kwan
Great service! The area is nice and safe too:)
April 4, 2020
Google Public Storage Drippy Fossett
Amber was so helpful, great location
April 3, 2020
Google Public Storage Erik Poppen
Super organized and friendly!
April 1, 2020
Google Public Storage Gloria Cartwright
Amber was extremely helpful! She answered all of our questions and helped us so much with figuring out the size unit we'd need and got everything to fit our needs! We appreciate you, Amber!
April 1, 2020
Google Public Storage Aryan Chakrabarti
Amber is super nice and helped me through all the paperwork! Keep the good work up!
March 21, 2020
Google Public Storage Austin Cohen
This place is amazing! Secure, easy to get to, and the manager Amelia is great!
March 16, 2020
Google Public Storage Valerie Geiger
Great location for my upcoming move. Jazmina was very helpful, courteous and professional. She even made sure she found the closest unit to the elevator for me. Amelia was super nice too and even showed me how to work the gate. Facility seems well lit and secure. The 6pm timeframe did pose a problem for my movers but we’ll work around it. Mahalo (Thank you) ladies!!
March 14, 2020
Google Public Storage Ahmet Oğuzlu
Friendly staff! Great service! I was in a rush and they did everything in their power to accommodate me! I recommend 10/10!!!
March 7, 2020
Google Public Storage Chelsea Long Kyng_cal
Amber and Amelia were great very helpful
February 22, 2020
Google Public Storage Louisa T. Burgio
Great place ! Loved my unit! Sparkling clean! Wonderful staff- very helpful! Special shoutout to Tamika who was so gracious and helpful! Definitely recommend!
February 16, 2020
Google Public Storage Renee Kyle Moss
Great location, Amber helped with my move in and made the process so easy
February 14, 2020
Google Public Storage Tim Mitoma
Amelia was amazing, professional, and superb at her job. She made my rental experience quick and stress-free.
February 14, 2020
Google Public Storage Zhiqiu Zang
Good experience
February 12, 2020
Google Public Storage Kristina Hallez
Super helpful staff, easy to set up monthly storage
February 6, 2020
Google Public Storage Lexi Emmons
Amazingly nice people who legit make it fun to store your things. I buy stuff to store just so I have a reason to come here. Okay maybe not for real, but just saying, if you're going to store your stuff, it should be here.
January 21, 2020
Google Public Storage Dave McGuinness
Excellent service and super polite counter person, Amelia, on shift today. She offered me a chair to do my paperwork. PS are always very clean and have easy freeway and in-town access. Of course, storage is the biggest waste of money for we 90%ers since legalized casinos. Consider that your $150/month is $1800 each year which quickly is more money than what you are storing. Only use storage for quick transitions!!
January 19, 2020
Google Public Storage John Olson
January 7, 2020
Google Public Storage Shakela Wade
BIG shot out and a HEARTY thank you to Amelia!!! Understanding the stress and frustrations that come with moving, Amelia provided my family with a sense of relief! She made sure that we had a storage space as close to the elevator as humanly possible and pointed out the carts to help out move go as smoothly as possible!! I suggest this public storage space to anyone looking for a friendly face, a great rate and fantastic service. Go Amelia!!! 5 stars!
December 30, 2019
Google Public Storage Megan Wang
Amber was so helpful and friendly! She readily answered all my questions about security and pricing.
December 28, 2019
Google Public Storage Gilbert Navarro
Ive been meaning to do this for the longest time and that is to complement Amelia on being very helpfull with everything ive needed. Best customer service
December 8, 2019
Google Public Storage Mecca Morgan
Manager Amelia committed theft by arbitrary deceit. My storage unit C406 had beautiful furnishings & vintage clothing... (and everyone in the office knew it), but most importantly the theft of my children's childhood photos, birth announcements, footprints & hand-made art - broke my heart. I begged and cried for help, however, it appeared that Amelia enjoyed seeing me weak & sad (payback) for not bowing down to her (2 weeks prior to the auction sell). Stripping a people of their dignity & wealth is not new to America... It's status quo. Upper Management has not been willing to do anything to try to make things right after over 6 months of seeking help. I received several calls, however, their minds were already made up against me. I tried to file an insurance claim but was told my lose was not covered. Buyer beware. Respectfully submitted, Mecca Morgan (One sad mama) June 2017.
December 7, 2019
Google Public Storage Annie Goulart
November 22, 2019
Google Public Storage Mark-Lewis Hinton
This location is very nice , Amber was so helpful and helped me with all my store needs
November 8, 2019
Google Public Storage Ali Woodard
This place is great . Friendly staff , Amber helped with my move in and made it quick and easy and answered all my questions thanks again
November 8, 2019
Google Public Storage Jo S
Hey all Amber at the Emeryville location 😎👍🙏 about to breakdown and cry 😭 end of the month have to move -- moving your things super stressful especially waiting till last minute like I did 😖 $1 first month no joke no committment - month to month plus 11 for the insurance (mandatory) and $25 to set up. Got a fat 10×5 for $36 total. Great location, working facility elevator, carts etc. Check 'm out. The staff is very helpful here too 👍
November 1, 2019
Google Public Storage Ame Laow
Amber was so awesome and so helpful will recommend this location
October 21, 2019
Google Public Storage ShaoFeng yu
Noelle
October 19, 2019
Google Public Storage Hope Amador
Noelle was very courteous, efficient and helpful in setting up my new unit. Offered extras but didn’t push at all. Thanks!
October 13, 2019
Google Public Storage Luz Garcia
Awesome customer support. Got a call a soon as I reserved online, they were supportive and expedited the reservation, the price is very good for the Bay Area as well
October 13, 2019
Google Public Storage Nicole Tillis
October 7, 2019
Google Public Storage Erne Peitso
Noelle was polite and efficient and clear with explanations. The space is in good condition and easy to access.
October 7, 2019
Google Public Storage John Piña
I just moved into the area and had to store stuff until I get settled. Amelia was quick to help me find a unit that fit my stuff and answered all the questions I had. Visit Amelia
October 7, 2019
Google Public Storage David Verdi
Great service!
October 1, 2019
Google Public Storage Luis Martinez
Great location. Amelia is absolutely amazing, so professional and friendly. Thanks again!
October 1, 2019
Google Public Storage Daniel Berrner
Excellent customer service. Worked with me to find the best size unit and best price. Highly recommend.
September 20, 2019
Google Public Storage Justin Dempsey
Good spot, good prices. Amelia is the nicest
September 17, 2019
Google Public Storage Aaron Magid
Stevie, the gal that practically runs this place, is awesome. Her bright personality, helpfulness and knowledge of the facilities made my move as good as it could get!!
September 17, 2019
Google Public Storage CB Grimm
Wonderful location, the manager is on the ball and keeps it very clean! Keeps a better class of customers (no food / no eating = no Rats / Roaches!)
August 26, 2019
Google Public Storage Kimber A.
August 25, 2019
Google Public Storage Zhihui Hu
The location is clean, well managed, and friendly. Super responsive and helpful. Amelia is over qualified but I'm super happy she's there during office hours. Only small gripe is lack of longer access hours, but I'd trade that for the safety and secure facilities they have.
August 25, 2019
Google Public Storage Elizabeth F
Amber was just the best I will highly recommend this location
August 24, 2019
Google Public Storage Roberson Balon
The manager of the emeryville lacation is always nice and helpful to the customers.
August 23, 2019
Google Public Storage Jose ortega
August 22, 2019
Google Public Storage Evelyn Sanders-Haye
Amelia was the perfect manager. She was extremely helpful with my onboarding. She was polite and answered all of my numerous questions with exquisite detail. She sweep out my storage space and made sure it was clean and I satisfied with the space prior to moving on to her next client. I had a miserable attitude from my move and she was patient and accommodating. Thank you Amelia!
August 22, 2019
Google Public Storage raymundo ramirez
Great service amelia!!
August 22, 2019
Google Public Storage bruce browning
This was the best facility and I ever went to kind service this was the best service I ever had I've been doing storage lockers for a little while but this one is top-notch I really appreciate the management and team that they have thank you very much1
August 15, 2019
Google Public Storage Victor Calderon
This location is slept on. I suggest you bring your stuff here. The staff are really nice and can ensure you, your stuff will be safe.5/5 stars forsure!
August 15, 2019
Google Public Storage Edna Alejandra Mata
Wow! This was my first time using a storage unit so I didn’t know much but Amelia gave me all the information I needed to help me make the right decision. I’ve never felt more sure about leaving my stuff anywhere!
August 6, 2019
Google Public Storage Caleb Bell
I went in to ask how much the rates cost, and the lady named india helped me with all my questions. She was very polite and excellent customer service.
July 30, 2019
Google Public Storage bob reskin
I have been a storage unit holder for over 20 years at this same location in Emeryville I have seen a lot of PS property managers come and go. Some of them were helpful and some were not meant to deal with the public. But of all the Public Storage Managers I’ve dealt with NO ONE has been as professional, courteous, helpful and always with a warm greeting as Amelia at the Emeryville property She always ask you how you’re doing no matter how hectic her day has been She’s always accommodating to your needs and always answers questions with a smile and concern you got it answered the way you wanted. She’s genuinely concerned about her customers well being and always tries to find a solution to any problems, challenges or issues you may have with your unit, payment or concerns about the property Amelia recently went out of her way to help me with a payment issue and was able to help me solve a big problem In a matter of a couple of days. I am so grateful to her and her staff who always care enough to make sure that all her customers are happy tenants. I for one will be a customer at Public Storage another 20 years as long as Amelia is the Property Manager. Also she does a superb job in maintaining the grounds throughout the property and always keeps the bathroom spotless Amelia is a one of a kind person and employee because she cares about the customers under her care. Public Storage is lucky to have such a hard working and dedicated person in their midst because she goes the extra mile every day for her customers and the property and the company. Please be sure to let her know that all of us who rent units at her property are thrilled she is the pm because anyone else would be a down grade She is a great asset to the company and represents Public Storage in the most professional and detailed manner possible. I will be telling all of my colleagues and friends to call Public Storage Emeryville and ask for Amelia to get a unit there. She makes the sign up process seamless and a pleasure Lastly I’ve seen Amelia be confronted by some aggressive late paying customers who speak to her very rudely and disrespectfully and she handles herself with grace and dignity and respect to the customer at all times no matter how they treat her She’s a true pro and could easily help train other pm’s about dealing with less than perfect situations which I’m sure you’re all aware of happen at various PS Locations. Finally THANK YOU AMELIA for all you do and have done for me and many of my fellow tenants at Public Storage Emeryville. We are so grateful for your help with our particular situations. You’re a real gem and pleasure to work with and I appreciate all of your hard work and dedication to your work and all your customers at your facility. All the best to you and your staff and I look forward to seeing around the Emeryville property Regards Bob Reskin 20 Plus Year Tenant
July 27, 2019
Google Public Storage Jeff
July 25, 2019
Google Public Storage michelle s
Kenneth was extremely helpful to us this morning! Pleasure to deal with his professionalism during our stressful moving period.
July 22, 2019
Google Public Storage Angel-Max Guerrero
July 14, 2019
Google Public Storage 李硃石
热情友善
June 30, 2019
Google Public Storage Ian Larry
Excellent deals.
June 19, 2019
Google Public Storage yakky tory
Amelia the manager is the worst. She has mental problems.
June 19, 2019
Google Public Storage lindsay king
we had the pleasure of having amelia help us, and she was super knowledgeable, helpful and friendly. went above and beyond, and saw her interactions with other customers was far above par as well. feel comfortable leaving our stuff here, and would recommend to others, for sure. thanks!
June 18, 2019
Google Public Storage raymond hunt
June 17, 2019
Google Public Storage Timothy Gray
Amelia was great and was very helpful helping me find the storage that was right for me. She was friendly, knowledgeable, and professional...very impressed.
June 13, 2019
Google Public Storage Yerin Kwak
Very friendly and helpful :)
June 9, 2019
Google Public Storage Mirsada Fehric Humkic
May 26, 2019
Google Public Storage Julio Eduardo MF Lee
$116/month for a 5x5 space. gtfo
May 17, 2019
Google Public Storage John Lin
Wonderful Service!
May 13, 2019
Google Public Storage Mark Plott
May 11, 2019
Google Public Storage james doyle
Even after paying your fees, and with no provocation, you may be confronted by unpaid security (large boyfriend). The incident might leave you unsure of the safety of your possessions due to the apparent corrupt intent of management. It won’t likely take long to realize the management uses every legal loophole to threaten your possessions and charge every fee entitled to them by the law and expect that you can’t do anything about it.
May 9, 2019
Google Public Storage Jabari Shaw
Kenneth was very helpful he helped me find the perfect size storage unit.
May 9, 2019
Google Public Storage jalen johnson
Amelia great she helped me get my unit quick an fast an is very friendly keep up the great work you rock
May 8, 2019
Google Public Storage Chao Lin
Wonderful, thorough service with Kenneth. Process was smooth and straightforward.
May 7, 2019
Google Public Storage Jonathan Warren
We only needed the space for a few weeks and Amelia gave us the most positive experience I’ve ever had at a storage unit. We got a $1 deal for the first month and they found the nicest available unit for us which would have normally been $500 a month... FOR A DOLLAR (ended up being more like $50 with insurance, but hey, still a good deal)
April 18, 2019
Google Public Storage Darren Rowe
I don’t leave these very often because I’m not tech savvy but I just wanted to take a moment to say Amelia has always been very accommodating & helpful. The staff there is also helpful and friendly. Thank you for the good service and friendly atmosphere. Respectfully, Darren Rowe
April 13, 2019
Google Public Storage Siobhan Sullivan
Kenneth really made the onboarding process clear and smooth. Very welcoming staff! I recommend this place.
March 11, 2019
Google Public Storage Ginger Huey
The manager Amelia Meldez was very professional and helpful
March 11, 2019
Google Public Storage Marianne Adoradio
Lamont was very helpful. This site didn't have the size I needed so he looked up another location. Also, he helped me with storage boxes.
March 7, 2019
Google Public Storage Linda Frank
Amelia Real did a good job
March 1, 2019
Google Public Storage Jet Martinez
Do you like having things go missing from your locker? This is the place for you! Blank stares from employees? This is the one! Someone broke into our storage unit, and we got a call to come take care of securing our locker. Thankfully only a couple things were missing. You need to have your own insurance to store your things here. I imagine that's pretty standard in the industry(?)... However, when I asked if they had cameras inside the halls of the storage warehouse, the staff looked at me like this was the first time they had thought about it... ever. What is the point of getting storage if they don't have basic security measures? No cameras anywhere? Pair that with a guy at the desk who is clearly over hearing about how terrible his company's security measures are, and who robotically points at the pamphlet that states that loss is not their fault. The "We Care, 100% satisfaction guarantee " poster ironically hangs in the office while the staff delivers cold serving of "we don't give a s#!t" while telling you there's nothing they can do. Well, they can go to the best buy down the road and get some cameras so that when this happens again, you have some thing to go on. As things are right now, today, you can store your stuff there, someone can break your lock and take your things, and they don't have any cameras to help you find out who took your stuff. They will however pass you a pamphlet so you can deal with it with your insurance. Store here at your own risk. They really don't care about your stuff.
February 28, 2019
Google Public Storage Jan Stone
Amelia at Emeryville Public Storage is fabulous to work with. Extremely helpful, kind and courteous. We appreciate the great customer service she provides
February 13, 2019
Google Public Storage Henry Valencia
Great service Amelia. Thanks
February 4, 2019
Public Storage Isaias Perez
Is there an auction tomorrow in Emeryville and if there is wat time please help
January 31, 2019
Google Public Storage Daisy Ozim
Amelia is AMAZING! She helped us so much and really is super professional, kind and diligent. We had a mini crisis and she handled it like a pro. Give this woman a bonus!
January 30, 2019
Google Public Storage Hardev Kahlon
We have good experience. Good people.
January 26, 2019
Google Public Storage Zaya Chuluunbaatar
Awesome service. Thank you again
January 5, 2019
Google Public Storage Jeannie Llewellyn
Nakita and Kisha and James were very helpful. The unit wasn’t quite ready but James got it cleaned up right away. Felt a bit rushed through the lease process, hence the loss of one star. Otherwise it was all a breeze.
December 1, 2018
Google Public Storage CHRISTINE ZHENG
December 1, 2018
Google Public Storage Michael W
Great service, super helpful even after we were late to our appointment
November 29, 2018
Google Public Storage Cassidy Christensen
Amelia was super friendly and very helpful! Made this process very simple.
November 29, 2018
Google Public Storage Allen Kim
Customer service is amazing. Friendly staff and very fast. Ten stars!!!!
November 8, 2018
Google Public Storage Melissa Ashline
A big thank you to the staff here. I was in a situation where I needed storage immediately and they were about to close. I was able to get my stuff in while my dad opened the account with them, even though they were skeptical that we would make the deadline. Thanks again! You saved the day! 👏😁
October 17, 2018
Google Public Storage Carmen Rodriguez
Awesome team! Very welcoming. Made our move exceptional. Friendly and informative. I am very comfortable and satisfied!
October 16, 2018
Google Public Storage Cj Franchetto
I have had nothing but a great experience with this PS location. The staff is super friendly and helpful. I was given very detailed information about my unit rental, and left feeling confident in leaving my belongings there, long term.
September 28, 2018
Google Public Storage Machiko Noguchi
This has been the best and friendliest storage experience ever! The front desk people have been so accommodating and helpful with everything even through problems I’ve had with my moving companies and friends helping me with my storage. The facilities are clean and kept clean by staff, and the location is super convenient. I would definitely recommend to anybody needing storage to use this place!
September 18, 2018
Google Public Storage Martha Warner
Staff are very fast and friendly! They made sure I understood all of the benefits of renting my unit and all the responsibilities that come with it. Will definitely be using public storage in the future! Amelia was great! I appreciate her service!
September 17, 2018
Public Storage Michelle Moorehead
what is the lady day to take items out of unit before u are charged for the new month
August 21, 2018
Google Public Storage Namita Trikannad
I had a horrible experience at Public Storage. The front desk staff are very poor at communicating accurate information and seems unfit to be working in a service industry. They were rude and argumentative, almost harassing at times. I tried to reach the district manager to complaint and he was always unavailable as well. This place was my first experience when I moved to California and I hope to never ever see anyone from public storage ever again.
August 16, 2018
Google Public Storage Joanna Guaman
Super helpful and friendly!
August 13, 2018
Google Public Storage Liz Green
Amelia at Public Storage in Emeryville is super nice and made the rental process very quick and easy. She explained everything I need to know for my unit and the ins and outs of the facility.
August 8, 2018
Google Public Storage Diamond King
My experience at Public Storage was great. I came in to buy some supplies and employee Nikita J. was very helpful and provided excellent customer service. I will definitely recommend people to go to public storage.
July 29, 2018
Google Public Storage Joshua Jones
Great customer service. Good staff. Feels like a safe area for me and my family to store my belongings.
July 28, 2018
Google Public Storage John Thompson-Haas
Amelia is fantastic and friendly. Great manager.
July 7, 2018
Google Public Storage Larry Johnson
Best transition I could have hoped for! Amilia was very professional and helpful! Anyone looking or needing storage I recommend this establishment.
June 8, 2018
Google Public Storage Johanna Weintraub
Amazing customer service - friendly, helpful, and attentive. Really appreciated it!
June 8, 2018
Google Public Storage Brian Martin
June 5, 2018
Google Public Storage Aomine Daiki
Thank you DeShawn
May 27, 2018
Google Public Storage Nathan Pucheril
Had a great experience at public storage. I needed a unit for a week and public storage only rents on a month to month basis but James was super helpful in helping find an option that worked for me. Moving in is super easy! Thanks!
May 12, 2018
Google Public Storage Bacco Raymond
Great service and very helpful
May 12, 2018
Google Public Storage Yuxi Wu
Shamaya provided me a great service and a tour! Lots of helps.
May 11, 2018
Google Public Storage Angel Garcia
Great customer service
May 2, 2018
Google Public Storage Ashley Isis Bell
April 17, 2018
Google Public Storage Michael Ramon Selvin
Good customer service and great location
April 11, 2018
Google Public Storage Rainbow Gonzalez
Dale helped me and my ex sort things out with our storage unit without us getting into an all out war...give him his bonus....
March 26, 2018
Google Public Storage Engin Kirimca
My first time using a public storage facility however LaWana made the process very easy and simple. She took her time with us and answered all of our questions. It was easy to load our stuff to our unit. The facility seems well maintained and clean. Will update the comments once we have used the facility for longer.
March 6, 2018
Google Public Storage Bishop Blake
I came to my local Public Storage facility and had one of the best customer experiences ever. The associate that I talked to is named Lacena! Lacena made eveything easy and with a smile! Lacena ROCKS!
March 5, 2018
Google Public Storage Angel Max
I am very happy to have found this Emeryville location since it met all my needs right away. The price is reasonable and they had the storage unit I required. I have seen and used other storage locations in the past and this is definitely one of the best and cleanest facilities. The building itself is in great condition and all areas in and out are clean and lit. No odd smells or sights as well which is always a plus for me. Finally, I had the pleasure of being welcome and attended to by an incredibly professional, thoughtful, and warm manager named Shamaya C. She clearly answered my questions and explained the details. Please seek her out if you patronize this location in the future. A+
February 25, 2018
Google Public Storage Kianga Grant
Love this location great staff & service
February 17, 2018
Google Public Storage Nick Vaughn
This place is great, best prices in the berkeley area. Very nice staff as well.
February 14, 2018
Google Public Storage devin martinez
I have moved around a lot Growing Up So as you can imagine I have lots of experiences with storage facilities but dealing with Amelia and Dale here at Public Storage has been a truly memorable experience! They are always so kind and friendly and helpful! Usually when you need to visit a storage facility you are already under stress and they definitely make it a much more pleasant experience. I highly recommend this public storage location!
February 13, 2018
Google Public Storage Rommie Johnson
Super helpful staff, provided useful info and helped me load everything into my car. Thanks, Dale!
January 28, 2018
Google Public Storage Terresa John
Very very poor customer service they try to swindle you out of money & Lie about prices
January 25, 2018
Google Public Storage Olivia Kronemeyer
Love the location, cleanliness and ease using this facility. They’ve quite literally helped me achieve my storage unit dreams :) Dale was especially awesome in helping me set up my account and find me a unit, I really owe it all to him. Not to mention he’s super cool and friendly and has a great vibe. Amelia is always so sweet and helpful. Happy to have a storage unit here that meets my professional needs!
January 6, 2018
Google Public Storage Alec McCullick
January 5, 2018
Google Public Storage Michael Prince
January 4, 2018
Google Public Storage Jorge Romo
Two thumbs up! Thanks Amelia and dale
December 29, 2017
Google Public Storage Irma Muñoz
Excellent customer service! Amelia helped us decide which unit met our needs. Highly recommended!
December 24, 2017
Google Public Storage Kyle Winkelman
The crew here is amazing, in particular Dale and Amelia. These two have helped take the edge off an especially brutal move. Coming into the office I am always met with smiles and an enthusiasm to help solve some of my more complicated packing problems. Dale even took his lunch break to drive to a neighbor facility to track down a couple of TV boxes for me! If you need to prep for an upcoming move then Dale and Amelia have you covered. Five stars up!
December 11, 2017
Google Public Storage Forrest Laine
Kevin was super helpful. He came in on his day off to pick up his cell phone and stayed to help a line of customers. Very helpful and friendly.
November 21, 2017
Google Public Storage Micheal Smith
Great customer service
November 10, 2017
Google Public Storage Power. Space
Very thorough, Amelia was amazing, I feel safe especially Dale also they are all a good team with straight communication. Thank you. Berkeley Man
November 3, 2017
Google Public Storage George Bonnin
October 31, 2017
Google Public Storage Marshall Wölf
Great place to store all your important things that don't fit in your apartment!! Safe and friendly
October 18, 2017
Google Public Storage Laurie Williams
Nice, clean facility.
October 14, 2017
Google Public Storage Auintard Henderson
Just ok
October 7, 2017
Google Public Storage Rick Tavey
October 6, 2017
Google Public Storage IsabelGerard Incorporated
Very accomodating and professional
October 5, 2017
Google Public Storage Luis Velez
October 5, 2017
Google Public Storage Nathan James
Great, personable service, highly recommended. Dale and Amelia are awesome and were very helpful.
October 1, 2017
Google Public Storage Cenedra Maria
Doesn't answer their phones. Called during business hours. Very frustrating and unreliable.
September 14, 2017
Google Public Storage Oliver Jennings
Getting set up was quick and easy. Amelia was very helpful. She answered all my questions and made everything very clear.
September 5, 2017
Google Public Storage Shannon Atkins
August 26, 2017
Google Public Storage Brennan
Dale was really helpful and had me set up with a storage unit in minutes!!
August 25, 2017
Google Public Storage Dashways 100
Good service
August 25, 2017
Google Public Storage John Johnson
Amelia helped me out a lot, thanks!! Would do business here again!
August 25, 2017
Google Public Storage Jasmina Radmanovic
This was my first experience with Public Storage. Dale was very friendly and professional. He listened to my needs and hooked me up with a great deal!
August 25, 2017
Google Public Storage Ljubica Radmanovic
Dale was awesome and helped point me in the right direction with the storage size needed. Thanks for your wonderful service!!
August 22, 2017
Google Public Storage Ty Montanez
July 23, 2017
Google Public Storage Van Blue
Watch out for the price.
July 7, 2017
Google Public Storage Ron Rasing
Superior quick and helpful service - Dale and Amelia were simply the best. I wanted to switch units for the first time in 11 years and the transition couldn't have been quicker. Paperwork was handled in minutes and Amelia even saved me a lot of money cancelling my monthly autopay just 2 days before renewal. Add to the fact that this place is always clean and secure, this PS location is in great hands with them!
July 5, 2017
Google Public Storage Nicholas Kneen
Currently a tenant at this facility...while moving my belongings in, I arrived at about ten or fifteen minutes to closing time. The property managers working that day, Amelia and La'Cena, were clearly ready to wrap up their shifts and go home. They helped me complete the paperwork and prepare to move my belongings into a unit quickly, professionally, and with a smile despite having to stay later than they planned to. Thank you for customer service one does not see every day.
June 28, 2017
Google Public Storage Heather Hakanson (Ingram)
Best storage in Emeryville!! Manager Amelia was always so professional and kind and treated us very well and dale was super cool and helpful and we will definitely use this service again when in the bay area.
June 25, 2017
Google Public Storage L Woodson
La'Cena went above and beyond to make sure I had a dolly as I was moving items alone. She went above and beyond her job to help make sure my time at storage was smooth and comfortable. Cant say enough good things about La'Cena and Amelia. They are amazing. I went in unsure of the size I needed and I was on a tight budget Amelia helped me find a unit larger than I expected and it was $1 for the first 30 days. She was very knowledgeable about the services and spaces. She even gave me advice on best practices for packing the unit. I have had Public Storage units in other places and I have never had such a great experience with the employees.
June 21, 2017
Google Public Storage Katrina-Grace Cabalfin
Amelia was great!! Efficient, kind, and knowledge. She was quick and answered all my questions. I was in and out with my reservation/unit in less than 30 minutes 👍🏾
June 21, 2017
Google Public Storage Dawn P.
I've been renting from the emeryville location for 4 plus years. The customer service is awesome property is always well maintained. Amelia was truly awesome today I had issues with my lock and she handle it an a timely manner and kept my stress level down.. Thanks Amelia for coming thru in a flash
May 28, 2017
Google Public Storage Trish Perez
They won't work with me..rude
May 17, 2017
Google Public Storage Daniel Liu (Chicagoland)
Great experience with Amelia, everything was professional and straightforward.
May 6, 2017
Google Public Storage Max Biz
Good experience and right price
May 3, 2017
Google Public Storage David Bredenberg
May 3, 2017
Google Public Storage Gerald Ciochon
Dale at Public Storeage is amazingly helpful. I cant get over how good the customer service is! I will rent here again.
April 30, 2017
Google Public Storage Shivam Bhardwaj
Good customer service
April 25, 2017
Google Public Storage Kyle Mercury
The folks who work here are some of the most helpful and customer focused people I've ever encountered. They really go above and beyond.
April 20, 2017
Google Public Storage Dee Dee Thatcher
Amelia was awesome!
April 18, 2017
Google Public Storage Amber Allred
Dale and Amelia are fantastic! They helped me with a great work around. Two thumbs of for awesome customer service!
April 17, 2017
Google Public Storage Michael Hathaway
Rapid undetstandable service!
March 23, 2017
Google Public Storage Ellen Farrell
Way too expensive. $300 a month for a 10×10.
March 17, 2017
Google Public Storage Gilbert Navarro
Amelia and dale have been wonderful since day one and they both deserve bonuses!! Thanks again guys for being so helpful and friendly!
January 25, 2017
Google Public Storage Jovanny
Very helpful and friendly
January 8, 2017
Google Public Storage Cynthia Truelove
I have been a customer here for over 12 years and just saved money and got a bigger unit. Dale was fabulously helpful and I cannot recommend the Emeryville Public Storage facility enough!!!!!
January 8, 2017
Google Public Storage Kanayochukwu Onwuama
This was my first experience with 3rd party personal storage. Dale was extremely helpful and patient, showing me various units, explaining my insurance options, and walking me through packing strategies to maximize my usage of the square footage. The facility itself is clean, easily accessible, and appears to be secure. Great experience, and reasonably priced - recommended!
January 8, 2017
Google Public Storage Andrew Michalko
Get your storage needs accomplished here.
January 5, 2017
Google Public Storage kimberley ervin
Dale & Ameila are the Best!!! Two of the best !!!Really Friendly Staff
January 2, 2017
Google Public Storage Sam Badgett
Friendly, helpful, and efficient staff. Clean and safe storage.
December 27, 2016
Google Public Storage carmen battad
Dale and Amelia gave me great customer service such an awesome visit warm n welcoming staff.
December 26, 2016
Google Public Storage helen nowik
Dale is super awesome. Thanks for being so helpful and so nice, on a holiday none the less!!
December 26, 2016
Google Public Storage Roger Clark
Dale helped us out with a complicated storage predicament! Never expected to get this solved so quickly. Thanks a ton Dale!
December 26, 2016
Google Public Storage Madeline Lim
Dale was extremely friendly and helpful. He really went beyond the extra mile to ensure we had what we needed. Definitely would recommend!!
December 26, 2016
Google Public Storage A_Rival “A-Rival” Planetskill
Dale was great. Dead simple. Very sweet guy, went far out of his way to make sure we were provided with all of the help we needed, and THEN went the extra mile. Seriously one of the best serviceman I'be interacted with. A+++
December 20, 2016
Google Public Storage Anthony Mazzei
The lady at the front desk was so kind. She always smiling and also makes my day. She also give good advice about how I could deal with the unit. Keep her!!!!
December 19, 2016
Google Public Storage Alvin Shen
My company needed a storage space in the local east Bay Area and we decided to give the public storage in Emeryville a try. We were able to find just the right unit to fit our needs. Dale one of the staff there was especially welcoming and courteous and you can tell he cares. I remember one time that we accidentally left our unit not fully locked and they took the extra precaution to ensure our unit was secured. I can't begin to thank dale for his work at the Emeryville public storage and wouldn't hesitate to use PS for any storage needs again. Now if only dale was at every location.
November 20, 2016
Google Public Storage Lai Lai Yu
Luciana was great. Very courteous and efficient.
November 20, 2016
Google Public Storage Mordehay Yakir Ben jakov
Lucian a was very nice and professional. Very easy and painless move!!!
November 18, 2016
Google Public Storage Misha Metrikin
It's just a storage location. You don't have to interact with anyone at all to access your space and move stuff in and out. There is a good amount of space for pulling in a vehicle to load and unload but it typically closes at 6pm on a weekday which can be inconvenient for my working in events and promotions.
November 18, 2016
Google Public Storage Manoj Vasanth Ram
November 15, 2016
Google Public Storage Adam Duncan
Extremely friendly staff! Dale provided excellent service, he really worked to get me the best deal possible. So happy I I chose this location. Dale and Amelia rock!!!
November 14, 2016
Google Public Storage Gil Navarro
October 24, 2016
Google Public Storage Daniel Chung
Great Customer service.
October 21, 2016
Google Public Storage Ann McCall
The property manager here is extremely helpful and kind. They made everything so easy for me and my move. Thank you Amelia and Dale!
October 18, 2016
Google Public Storage Julie Vosoba
Ameilia and LaCena were very friendly, understanding and helpful. They helped to make our first day in Oakland a pleasant one which we really appreciated. The facility itself was very clean and orderly and the locker was clean and dry. I would highly recommend people use this location even if it was out of the way!
October 14, 2016
Google Public Storage 109012
Great customer service!
October 10, 2016
Google Public Storage Monk C DeVoe
Thanks for the good experience storing my possessions. Keep up the good with Amelia & Co!
September 26, 2016
Google Public Storage Christina Bolotova
Dale was the best! Extremely helpful, friendly, and efficient. Thanks Dale and public storage!
September 22, 2016
Google Public Storage Amy Hale
Convenient and very helpful staff.
September 12, 2016
Google Public Storage Mairéad Walsh
Typical storage units. Dollys locked up so often a hassle to borrow. Friendly staff.
September 7, 2016
Google Public Storage Jennifer Goett
Super easy and professional, really clean facility
August 30, 2016
Google Public Storage Michael Dunn
This is a solid location! Dale and Amelia are true professionals, and they take security very serious. They walk the property nightly and check every unit for security, locks, etc. We kept some very expensive equipment in our unit and never had an issue. We even had one of our employees try to get access to the unit to get tools but because his name was not on the contact list he couldnt get pass the security gate. They maintain a tight ship!!
August 25, 2016
Google Public Storage Jourdan Johnson
Dale and Amelia were extremely helpful Amazing customer service
August 24, 2016
Google Public Storage Dianne Chung
Amelia is really great and it's the best place to go to for storage (especially as a student!).
August 23, 2016
Google Public Storage Kate Broach
Dale and Amelia really sold this place. Their customer service was above and beyond. If the business is as wonderful as those two, I'm sure I'll be very happy that I chose PS.
August 23, 2016
Google Public Storage Aaron Broach
Dale really made an impression on me. I usually don't rate things, but the staff here was absolutely amazing. It makes me feel safer knowing such good people are watching my stuff.
July 3, 2016
Google Public Storage Elizabeth Doutherd
Dale and Amelia are awesome. I've never rented a storage before and I was willing to pay more due to the customer service Dale displayed while showing me all of the storages. I am in a customer service field and seriously Dale is just amazing. Great people person skills.
June 28, 2016
Google Public Storage Creative Dream Channel “Creative Dream Channel”
Danle is really friendly .
June 21, 2016
Google Public Storage Benjamin Sinoff
Dale and Amelia helped me out a ton! Set me up with boxes that worked perfectly for my move. In and out quick!
April 25, 2016
Google Public Storage Cody (VampireInBlack)
The staff here are awesome. Very nice and very easy to work with. Check online for a deal on the rent before you go in. The only reason this isn't 5 stars is that their access hours are pretty bad. If they were open until 9 it would be a huge help for access during the week.
April 6, 2016
Google Public Storage Peter Neufeld
Amelia at public storage emeryville is wonderful and very helpful.
February 29, 2016
Google Public Storage Crystal Lomeli
clean. safe. Conveniently located and the people are friendly. great facility!
January 8, 2016
Google Public Storage Hannah Baker
Fast and efficient service. They provide you with all you need. Conveniently located between Berkeley and Oakland. Amelia was awesome and always remembered me! Highly recommended.
December 10, 2015
Google Public Storage Lorraine Young
My first visit was a very good experience. I obtained a lot of knowledge from Amelia. She was very helpful and experienced.
December 4, 2015
Google Public Storage Flwr Lady
My furniture was safe and as if it was in my posession and Lavonna and Amelia were over the top with help and excellent customer Service.
October 22, 2015
Google Public Storage Elizabeth McDonald
Really helpful and friendly staff! Amelia was very efficient and great to work with! It's a clean facility with easy access off highway 80.
August 10, 2015
Google Public Storage Baylee Brown
Amelia did a great job getting us set up quickly and easily. She was super friendly and knowledgeable. Definitely recommend!
August 4, 2015
Google Public Storage Mayra Esparza
Went to public storage looking for a unit and the person who managed me and my friend was very nice! She helped us out as much as she could so we could have our items put away! She went above and beyond for us! I think her name was Maria, but not very sure! I loved her, she was just very helpful for us!
August 1, 2015
Google Public Storage Ravi Sharma
Great customer service! Loretta was super helpful and professional.
July 23, 2015
Google Public Storage Donnell Dunbar
they really help me on a time of need great service with a smile all the time
July 23, 2015
Google Public Storage Dej Bee
I loved it , great service from both Loretta & Amelia ... Thank you girls so much
July 20, 2015
Google Public Storage Tyler Rollins
Amelia is not only Stunningly Beautiful. She is also amazingly nice and sweet. She took the time to answer all my questions and explained things very well. She even made me laugh a few times. Amazing customer service.
July 10, 2015
Google Public Storage Shawna Samuels
I recommend this location to everyone looking for a safe place to store your stuff, it is the cleanest one I have seen in the east bay, the ladies there were very friendly and helpful. Thanks again Amelia and Loretta
June 15, 2015
Google Public Storage MCKIAHA JOHNSON
Sonja was very sweet and friendly! She has a sweet smile! She rocks!!
June 12, 2015
Google Public Storage Thizz World
Sonja was really nice she helped me with everything!!
June 8, 2015
Google Public Storage mulan chan-randel
Very courteous and professional staff at this Public Storage. Storage unit was delivered in gear shape. Thank you Sonja and rest of staff!
June 7, 2015
Google Public Storage Steve
New review: This location has reduced their access hours and increased their monthly rate by $60 over the past year. I see no extra staff, security, or other value added. They cite "market price" for the increases, so I expect even further increases in the near future. Old review: (5 stars) Clean, secure, convenient, and staffed by friendly people. Lower rates would be nice, but they're competitive in the business.
May 23, 2015
Google Public Storage Ben Christopher
Loretta was super helpful!
May 23, 2015
Google Public Storage Carmen Tubbesing
Excellent service! Loretta helped us find the locker size that was best for us. She truly had our interests in mind. The moving-in process went smoothly and efficiently, and the rate was good!
May 19, 2015
Google Public Storage Antoine Aaron
SONJA AND LORETTA HAS EXCELLENT CUSTOMER SERVICE SKILLS
May 19, 2015
Google Public Storage Keenan Aaron
SONJA AND LORETTA IS REAL COOL AND NICE
April 23, 2015
Google Public Storage Samantha Golden
George and Tim are both great. They are always very helpful and friendly whenever I come in. The facility itself is fine, pretty standard. Their hours are a little tough because they close early, but as I understand the hours were cut due to security issues after the staff left in the evening so in my mind its a small price to pay to have my belongings safe 24/7. We are moving so no longer in need of their services, but we are grateful for a pleasant experience!
April 23, 2015
Google Public Storage Otis Woods
Every time I come in Sabrina brightens up my day. She always provides me with great customer service, and a wonderful smile. I recommend this facility to anyone looking for storage, great customer, and a clean place.
April 14, 2015
Google Public Storage Sabrina
We were around the Emeryville area and I needed to go in and get some stretch wrap walked in this store and it was Sabrina we know her from another Public Storage we were happy and surprised to see her here but like always Sabrina had that awesome way about her. She always does her best!
March 10, 2015
Google Public Storage Katleen Decroix
We have a unit there for almost 3 years now and I love the service. Tim is always nice and very accommodating. The only downside is that you can`t enter the unit after 6pm during weekdays, otherwise I would have given it 5 stars!
February 15, 2015
Google Public Storage Jared Rea
Tim did a fantastic job making sure I was all setup with my new unit. He gave me a walk through of the unit, showed me the different ways to lock and access the unit and then took the time to go through the lease with me.
January 30, 2015
Google Public Storage DeeDee A
The place has potential. I am looking to storage locate, and this site is always clean when I come with my sister. I will be making a reservation today. Thanks George for all your help!
January 29, 2015
Google Public Storage Alexis Phillips
I came here with my dad to look for a storage room for my dorm items and I was greeted by George in the office. I told him what I had and he told me what I needed and he went and showed it to my dad and I. This place is super clean and it looks well lit, although I'm not renting today, I will definitely be back at the end of the semester because I feel as though this place is the safest place my dad and I have looked at. I've looked at some pretty sketchy places and Public Storage in Emeryville is where I will be storing my items when I go on break. Thank you, George, for helping my dad and I!
December 31, 2014
Google Public Storage Tom Becker
Great customer service!! The girls in the office (Elisha, Sabrina and Tamika) are wonderful. Very clean property and easy access.
December 27, 2014
Google Public Storage horace Lawrence
I appreciate the cleanliness of this facility every time I come here with my significant other. I would recommend this facility to any and everyone.
December 27, 2014
Google Public Storage Gabriellee__
Thank you George for all your help. Your public storage knowledge was very helpful in my decision making. I feel very comfortable leaving my valuables with you. See you soon!
November 26, 2014
Google Public Storage Brian Dhondt
team is great, convenient location. space works greatvfor my needs. thanks again
November 23, 2014
Google Public Storage Robert Del Chiaro
I have had a storage unit with their Emeryville location for some time now. Over the weekend I received a phone call from Tim telling me that I had not locked my unit properly. Tim put locks on it for me and when I arrived and checked my property everything was just as i had left it! This was extremely professional and courteous. i highly recommend this location for storing your valuable items.
October 28, 2014
Google Public Storage Chris Swift
Went to this facility to possibly switch my location. The staff was great with answering my questions. They were knowledgeable, and polite. Not to mention this facility is super clean. This might be my new home. Thanks guys!
October 28, 2014
Google Public Storage sarah paints
I recently came in to pay my bill and as usual the fellas were nice and happy to answer my questions. Believe me, some of my questions are just dumb sounding but the guys always help me understand what I am missing. The parking lot and office were clean as usual. Thanks guys! See ya soon!!
October 28, 2014
Google Public Storage Frank Fontaine
Public storage is great. The management is very helpful and the property looks pretty safe. Great location seconds away from the freeway.
September 26, 2014
Google Public Storage Tammy Bell
I always have a Great experience when I go to The Public Storage in Emeryville. The staff George and Tim are caring and knowledgeable and helpful. They seem to know everyone by name. Like Cheers. One big happy family. Thanks Public Storage.
September 26, 2014
Google Public Storage Jesse Vander Weele
Tim &George are Great, Friendly and knowlegable making thee entire experience pleasurable
August 28, 2014
Google Public Storage Kevan McCarten-Gibbs
Public Storage at Emeryville is great. The price was good, the unit was fine, but the service provided by Tim was the best. Fantastic.
August 27, 2014
Google Public Storage Virginia Burton
The company I work for has a storage unit one of the drive up outside. The service is great George & Tim are a good team keep the property clean and provide excellent customer service.
August 25, 2014
Google Public Storage toni white
They are great! Property management awesome!
August 25, 2014
Google Public Storage Joshua Kim
Great and friendly customer service, had the facility manager come and cut my lock open after I had lost the keys. Good experience overall!
July 28, 2014
Google Public Storage Anne Ferrell
I have used this facility since 2006. George has always been helpful, efficient and patient. Recently, Tim, has been immeasurably helpful, as well. My requests have been responded to in a timely manner and changes always delivered in a courteous and helpful manner. Thanks, guys.
June 24, 2014
Google Public Storage James Tamulski
I have had some household furnishings at this facility for over a month, and I have been there several times since. On each occasion, the gentleman ("Tim") who assisted me was very knowledgeable, cooperative and helpful. Hehas always been there to respond to questions and to make the hand carts available to me when needed. Further, this facility appears to be well maintained, clean and safe. I recommend it to others.
June 7, 2014
Google Public Storage M Nab
Been using their services for the past 18 months and they never disappoint! Friendly staff, help you get settled, and provide great service!
June 4, 2014
Google Public Storage Doreen R
My experience at the property was great. The young man there, Tim showed me a space that fit all my things. I ended up saving money because he took the time to show me how to fit everything in there neatly. The property is clean and seems secure with a coded entry gate at the front. Hopefully I won't need for more than a couple months but I'm very happy that I chose this place. Thank you!!!
June 3, 2014
Google Public Storage G E
Tim was really great! He made sure I received the promotion. He saved me tons of money. I will definitely be back in couple of weeks. I would recommend this Public Storage to anyone!
May 28, 2014
Google Public Storage Samantha Booker
I went to public storage to seek out packing supplies. Uncertain if they were open, because of the holiday, I went anyway and was greeted by a pleasant individual. Even though I went just for pricing, talking to Megan was so refreshing, I bought a box, so she wouldn't feel as if I wasted her time or energy. I will definitely come back for more! Thank you Megan, for being there to answer all 50 of my questions.
April 9, 2014
Google Public Storage kristine dario
December 27, 2013
Google Public Storage Eden inOakland
I am writing on behalf of a former customer. I came to the site to take out the last of the former customer's things. He authorized this action. I was greeted by a splendid employee. Her name is Sharawn El-Amin. Ms. El-Amin usually works at your Berkeley storage facility. Ms. El Amin was extraordinarily pleasant and professional. She also worked efficiently. She helped me get into the unit, provided clear instructions on how to clean the shortage and close out the account, and even contacted the unit's former owner, In the end, she provided me a copy of the account, and emailed the same to the owner. Talking about going the extra mile, Ms. El-Amin went two extra miles. (But for having contact with the former location manager (someone who could use a lesson or two in good manners and respect) I would have given a 5 Star rating to the Shellmound location.
December 26, 2013
Google Public Storage Rene Terlet
Friendly, helpful, and little paperwork. Clean, easy, and secure access
December 26, 2013
Google Public Storage Berkeley Fuller
The storage space itself is fine, the office staff has always been pleasant. But three years ago we started with our 5x10' space at $70-plus, but have seen HUGE annual increases, now up to $159 per month, which is over twice that of nearby competition and represented VASTLY more increase than inflation. So the corporate "bean-counters" at Public Storage are doing "greed as usual." And we (seniors on fixed income) are saying "Alo-Ha" to them. BTW, we contacted their customer service and they have "no way" to help us out two veterans AND senior citizens out. So don't fall for their "cheap-looking" come-ons. Public Storage is out to maximize income for their stockholders money ONLY – and the devil with everyone else.
December 22, 2013
Google Public Storage Michael Mcfadden
Tim totally helped me find the perfect space to store my tools and equipment. I am a general contractor doing most of the work myself and an easily accessable secure storage space is key to my success. Thanks to Tim I found just right space. He explained the different access options and space sizes then showed them to me. After some discusssion I chose a 10x20 drive up on the ground floor. He advised to watch the Public Storage web site for specials to get the best deal possible and I did. He put the paper work together for me and set me up with auto pay, was completely easy and hassle free. I am very happy at Emeryville Public Storage YAY!!!
December 3, 2013
Google Public Storage Mr JC
Tim is by far the most excellent employee I have ever encountered. I appreciate his knowledge about the business and the facilities, he always remembers my name and who I am and he is always courteous and friendly. Recently I had referred to friends to the facility and when they mentioned my name to him, he immediately knew who I was and treated them with the same excellent service and friendliness. I stay at this place in part to my satisfaction with Tim and his style. Absolutely. I will continue to recommend friends because I hope that they get to work with Tim. I do not agree with the fee policy that the fee is raised as you stay longer, rather than being reduced for long term customers.
November 5, 2013
Google Public Storage Pamela Little
Two thumbs up for Tim!!!Helpful and considerate beyond the call of duty! Thanks Tim pamela
October 29, 2013
Google Public Storage Ann Davidman
This is the best place if you need storage. Cust. Service is great especially Tim. I love the easy access and it's really clean.
October 18, 2013
Google Public Storage David Surratt
Great overall and especially appreciate Tim's service and work ethic. Most recently, I was in a hurry and completely messed up locking my unit. Tim not only caught my mistake the very next day after a thorough walkthrough he always does of the property but he also called me immediately and even put a temporary lock on my unit to make sure my items were secured until I returned. The pride and care Tim has shown in my conversations with him and in his routine duties is very evident and greatly appreciated!
October 14, 2013
Google Public Storage Nancy Hoagland
The onsite manager, Tim, met us at the appointed time. He explained the facility security and hours. Tim took us to 3 different units to allow us to decide on the size we needed.He was gracious and not at all pushy. The facility was very clean and seemed well maintained. Time went over the rules and paperwork clearly. He loaned us one of 2 onsite hand trucks and we loaded our first bunch of boxes in, All and all a very congenial experience. I would recommend this facility to anyone in the North Oakland, Emeryville, Berkeley area.
September 14, 2013
Google Public Storage Ervin Bass
I don't know where this guy is coming from, he must have had a bad day, not only has George been professional, he has protected our storage from thieves that rented a place, put nothing in there storage, and went around scoping other places to get what they could. Not only did he find out what they were doing, but he warned other people and myself so they wouldn't lose there property. I bought a second lock for mine. He also makes sure if you happen to be getting behind, that If need to, you can go to a smaller unit if one is available. I have been there quite a while, and George is one of the most professional, courteous managers I have met. This is not only a safe storage, but they explain everything that is in your contract to you, so that you definitely understand.