Public Storage Self-Storage Units at 1510 N Magnolia Ave, El Cajon, CA
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 82/moSmall 5'x5'
$ 82/mo $109Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 124/moSmall 5'x10'
$ 124/mo $165Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 159/moSmall 5'x10'
$ 159/mo $212Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 183/moMedium 10'x10'
$ 183/mo $243Best Price LabelHurry!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near El Cajon
Resources from the Help Center
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El Cajon Climate Controlled Storage Near San Vicente Freeway
Storage units in El Cajon are just off E. Bradley Avenue near the San Vicente Freeway. Indoor and outdoor climate controlled storage units are available in a wide range of sizes from small 5x5 storage units to 10x30 storage units, which are about the size of a two-car garage.
Magnolia Elementary School families nearby can store all their recreational gear in a 5x10 storage unit. Behind the athletic equipment and beach paraphernalia, store rarely used items such as holiday decor.
Small businesses along Magnolia and E. Bradley avenues inspired to tidy up areas customers visit can store excess inventory, packaging and marketing supplies, and filing cabinets in a 10x10 storage unit. Everything will be off-site yet handy when you want it.
Homeowners near Flying Hills School of the Arts planning a remodel can store five rooms of furnishings in a 10x20 storage unit. Everything will be close by in case you need to retrieve an item or two during the renovation.
The storage facility is 22 miles northeast of San Diego International Airport and downtown's restaurants and cultural events.
El Cajon Public Storage has climate controlled storage solutions to fit your needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 536)
Natasha has always been super helpful
Helpful guide from the front office. Ms Natasha was great the whole time with the process information.
Big thanks for Dawn 👍🏻 You provided us with a very nice and wonderful service in renting the warehouse. Thank you Dawn
I came in tonight to rent a storage space and the kindest soul (Dawn) met and greeted me and my wife at the door. She was super busy, however she made time to take care of us even though her shift ended 30 minutes ago. I was really please with my visit...
STAY AWAY!! DO NOT RENT HERE!! UNLESS YOU LIKE PAYING $310 FOR A 10X10 UNIT! I cannot stress enough the unscrupulous business practices at this facility. THEY WILL RAISE YOUR RENT CONTINUALLY JUST TO LIEN SALE YOUR UNIT. Not even close to what the market value is for 10x10 storage. Sure they will get you in the unit for a low amount then increase the rents to UNAFFORDABLE.
Natasha was great excellent service. Had us in and out quickly. Thank you.
Natasha was awesome she explained everything very clearly and had excellent customer service. Thank you very much
Natasha is the best!! She was very helpful! She made me good about my decision to chose public storage 😊
Natasha had a great customer service ahe was very helpful. Thank you so much 💓
Great service and excellence customer service (natasha)
Natasha was very helpful and kind .she answered all of my questions
Muy buen lugar .
Great customer service, polite and helpful.
Natasha was the best that I have talked at public storage. She's wonderful. She makes me feel wanted and caring.she is super. Keep her here.
When I went into there Dawn was very helpful she explained the units and prices and she was sweet
Natasha is always really helpful and The property is clean
Natasha was EXTREMELY helpful & answered all of my questions! 🤗 Nice to see people going above & beyond to help without seeming perturbed. Thanks Natasha!
Natasha was a great. Very personable and attentive.
Natasha is likely the Best Property Manager Ever! She's on time every time. Any issues she is all over it with immediate results. Her call back response is within 10 minutes ~ (Obviously, not a norm but that's so Natasha 🙂 ) Irrefutably professional, And thankfully, personable and super kind! Thanks for everything Natasha you rock!!
Natasha saved my life great personality. I was in a stressful situation and she was super calm
natasha stayed late to help me thank you
Natasha was excellent she helped us deal with a very stressful moving situation. She helped us get set up with the unit and ps app. Thank you so much.
Natasha the main property manager has always been helpful and pleasant. The rental property is always clean and the access hours are good. Would recommend this property for sure if you’re in the area and need storage
Natasha she is the best always able to help and assist with all my questions and concerns the property is also very safe and secure and lit up at nights security is great here fell safe every visit.
My experience with Public Storage has been awesome. My initial phone contact was with Natasha. She thoroughly explained the entire process of renting. She advised me I could confirm the registration online but I chose to come In person. Upon meeting Natasha, she was super friendly and actually walked me through the entire contract which made my life much simpler. Thank you Natasha you hit the ball out of the park and made me so happy.
Natasha was very friendly and helpful! :)
Natasha gave me really great service. She explained everything clearly to me.
Natasha give me very good services Thank you
Great service from Natasha!
Natasha was a amazing check in went great she made easy and quick 🙂🙂🙂🙂
Nathasha was very great awesome and fast . Spent time to teach me to use the app for public storage.
Crystal is the best not only did she take the time to rent a storage unit for me from another property but she also was so quick I was in and out less then five minstrel and she was super nice and polite
Natasha, The site manager was absolutely amazing. Not only did she manage my account accordingly, she was kind, generous and ever so helpful in facilitating my storage needs. Thank you, Natasha for going above and beyond to help. **Your the Best.. *****5 Stars Highly recommend this location Pamela
Natasha was awesome great service 👏
I came in and Natasha helped me complete my rental for a parking spot at another location great customer service thank you
I highly recommend Public Storage to anyone in need of a reliable and secure storage solution. The staff and facilities exceeded my expectations, and I wouldn't hesitate to use their services again in the future.
Natasha had excellent service. Had an issue completing the rental online so Natasha helped me in the office. Really nice lady thanks alot.
Natasha was very helpful she had excellent service. I have a hard time seeing and she helped me alot.
The staff here is always friendly and answers all my questions Stephanie was beyond helpful and explained all my questions I had and went over everything for me
Friendly and helpful
I like all the security procedures. A code to get in the gate, code to get into the building, and a lock on your storage unit. Also the staff there very friendly and very helpful
Natasha is always a joy to speak with she's very helpful and has a bright personality and she keeps the property very clean I would recommend anyone to visit that particular location I've been with them for a little over a year now and she's always super helpful thank you Natasha look forward to seeing you later on
Natasha is very kind and extremely professional she always make sure that I understand everything that's going on with my unit as well as my bill she's very transparent and easy to talk to she's very personable and I just appreciate the simplicity every time I go into the office or give her a call thank you Natasha
Natasha has been absolutely outstanding she’s helped make my transition very easily I have to use my storage unit almost on a daily basis her and her team have always been kind and very helpful thank you for everything and have a happy happy new year
Natasha is absolutely amazing, any time I need help, she goes above and beyond!!! Thank you so much for always being the best! 💚
My wife and I had rented a unit awhile back and were more than satisfied and happy with the overall service and cleanliness of this location. Definitely recommend if your looking for a reliable storage facility !
Natasha is really helpful and took her time to show m3 and my husband the storage units and she is really friendly and really good customer service and she is a hard worker . 12/01/22 me and my husband took are thing's out of public storage today the lady is very nice and helpful and understanding we only give a one day notice because my husband finally finished building are shed I feel bad for giving a short notice but she understood in the future if we need to use public storage I will definitely go back there again.
Best service ever. Especially from Natasha. Very helpful and great character. Highly recommend
Natasha was very helpful and made my check in very easy and made a huge relief on me.
Crystal provided amazing customer service. She take care of the customer and the storage area.
Crystal definitely deserves a five Star Plus, she was helpful and very sweet. After a couple hours of waiting around for the office to open and several calls I was directed to a nearby storage facility to make a payment. I wasn't in the best mood when I got there after sitting in the sun for a hours. But it all worked out Crystal greeted me as I walked in the door and was very kind and understanding. I'm giving a 5vstar for her outstanding customer service skills and for being so accommodating. This sweet lady went out of her way and drove to the location I was renting from to accept my payment. Job well done Crystal!!!.. ! I have a few suggestions for upper management. Remove the open sign from the office door and replace it with the hours for which that office will be open and a phone number to speak with somebody who can assist at that office when needed I must have called about five times and all five times I got the runaround somebody should be available or at least have an on call person... Also the call center needs to provide a little more information about the facility and the hours the office is open because I got alot of ummm, there probably walking around helping others so just wait someone will be back... Not the case at all... Finally I spoke with a mgr and she let me know the office is closed to make payment at one of the locations close by since I was unable to do an online payment..
Natashia did an awesome job 👍
Natasha is always very helpful whenever i have an issue she resolves it thank you!
Natasha was great her service was excellence. Very patient and great customer service. We are elderly and she took her time explains everything and helped us download the app. Thank you for everything.
Tina Was Great At My Service Thanks Again
I drove around today to multiple storage places. I was greeted by natasha and she and helped me find a great unit. Helped me protect my belongings and helped me set up my ps app. Excellent customer service natasha truly was excellent. Thank you so much.
Natasha had a really good customer service and helped me update my information on my account. Very clean facility and always friendly. Thank you 😊
Natasha was excellent and very helpful thank you
Audrey and the DM rob have Great customer service and always helpful.
Crystal was very nice and helpful
Crystal was very nice and friendly
Is way over priced. Could have made a down payment on a house
Tina is Awesome and helped us in every way with every aspect from our past helping us to figure out the password to getting our app to figuring out our gate code and online website help why can’t there be more Tina at every location
Tina helped me. Made it easy.
Crystal was awesome. Highly recommend!!!
Great customer service and well informed. Bailey was fantastic!!
Hi my name is Edna and I just want to give a rec reation for Natasha she did an absolutely wonderful job and we certainly appreciate her today thank you for letting me leave a message in her behalf thanks again and send
Natasha is a great manager she helped me out immensely get my units organized
Natasha was great
Just rented a 10x20' storage unit. Bailey was knowledgeable, pleasant and extremely helpful. Thank you for making this easy for me.
Natasha had really good service I came in asking about rates and she helped me get a great deal. 11 out of 10 service plus she helped me download the ps app to come in the property thanks!
Came in needing a unit and natasha was very helpful. Thank you!
Wonderfully great service! I called, they asked questions to figure out the best option. I chose one, received an email, and Natasha stayed on the phone with me while I finished registering and paying, answering the questions I had. I finished, she let me know what to expect, I received a text with all the info I’ll need for the unit, and we were done. All in all took about 10 minutes. I’m really happy with the storage unit and the service I received.
Came in to rent a space and natasha was awesome! Great customer service she deserves a raise!
Natasha and the other female employees bribe all their tenants into writing good reviews on them in competition of other co workers half the things mentioned in their reviews were written by the employees themselves. Natasha the manager was always very nosey of my business would always walk by my unit. I accidentally forgot to lock up my unit one night Natasha said she opened and entered my unit without my permission an said found bottles of urine only because the bathroom is always locked. As end result of renting a storage space here my unit was auctioned off an I lost everything i ever owned I DO NOT RECOMMEND RENTING A STORAGE SPACE
Crystal gave good service
Natasha is great!! She is always so nice and makes me and my family always feel welcomed to use this facility.
nice service thank you
Stephanie was AWESOME. I'm an out of towner and in March 2011 my unit had a new lock installed and when I got to the facility today, Sunday morning ,I explained to Stephanie what had happened and that I didn't have a key. Stephanie took control, made some calls, saved me from having to get a locksmith at $80 for a weekend trip. Bottom line is the facility put the New Cylinder lock on my unit , put the keys in an envelope, marked, signed , dated and shut the envelope AND PUT IT IN THE SAFE, way to go Public Storage!!!...it took a bit to open the lock but it opened and my stuff was intact...what a concept, give them my money and they protect my stuff...this is an example of good business and GREAT CUSTOMER SERVICE,...Thanks Stephanie, you made my day and my weekend... Rick @ D073
Natasha was amazing and walked us through the entire process. The folks here at Public Storage are rock stars!! I will definitely be using them for all my storage needs.
Natasha is always super friendly and helpful. She has been here to talk during rough times. Thank you for being a super person!
This is a very friendly and very clean propertie! Sarah is always friendly and helpful whenever we arrive!
Natasha was very helpful and courteous and explained how to use the ps app and the rental agreement very clearly. And pointed out merchandise I didn't know I needed. Thank you very much.
Thanks for updating the grounds! Place looks great and Natashia is great! Keep it up!
I came in asking about rates and Natasha got me a great unit. She also helped me download the ps app on my phone! Thank you Habibi 😊
When I rented I had bailey assist me and she was absolutely awesome. Thank you so much for your help!
Walked in asking for rates and natasha helped me out! 10/10 service!
Awesome service Crystal was amazing super helpful and informative !! I’m looking forward to business with y’all
Came in to check rates and natasha was so friendly to help me. She helped me get a great deal and download the free ps app. Thank you 😊
Excellent article by Thalia
I came in to rent and Natasha was super helpful and friendly. She helped me download the ps app! Great customer service 👏
Natasha was very helpful and patient throughout the process with me i had issues completing the rental online so she helped me in person. Also helped me download the ps app 10 out of 10 service!
Natasha was a great help..very kind!
Convenient. Centrally located.
I Love this place clean facility good customer service i will recomend this place to anyone really clean facility.
Natasha had great customer service and helped me download my free app thanks!
Natasha gave me a great customer service thx
Natasha was very professional, kind, and informative. Good clean units.
There are this has been a very good storage facility they also have a restroom which is open during the Normal business hours or office hours they have access Through an app so you don't even have to get out of your car to put in the code which is very convenient wish it was 24 hours but it is 6:00 a.m. to 9:00 p.m. which is pretty good at least around here The On-site manager is a very nice and helpful lady so far I have 0 complaints And I would recommend this place to others for sure
I walked into the office asking about rates and I walked out with a unit. Natasha was awesome helped me download the ps app and answered all my questions. Great customer service and property!
Natasha was walking the property cleaning and offered to assist me in downloading the ps app. Awesome location always clean and helpful.
Came in asking about rates. Natasha was able to get me a great deal and helped me download the ps app and had great customer service. I would recommend this location to anyone and the access hours are perfect!
Natasha has been an outstanding property manager. She helped me set my ps account up so I am able to use the app. Thank you!
Natasha was awesome! Helped me with app!
Nice clean safe storage nice manager
I came in to make a payment and Natasha was very helpful. She let me know about the ps app and how I can save time and skip the office. Thank you!a
It's been 2 years since the incident I am going to speak about happened . My unit was broken into . A unit I paid 280 for monthly. Took my most valuable items. The phone that was stolen had text messages from my late father and it gave me comfort to read them .the phone itself was worthless but my chats with my dad were priceless. On top of that, over 500 dollars worth of clothes, heirlooms from my boyfriend's family,brand new surround sound speakers, stereo system . They did NOTHING TO HELP .Told me that I didn't have insurance so there was nothing they could do. I later found out that insurance is a REQUIREMENT and I didn't know that mines had ended . IF I AM REQUIRED TO HAVE INSURANCE I SHOULD HAVE BEEN TOLD TO UPDATE IT OR TO GET MY THINGS OUT. I'VE GOOGLED THE STATUTE OF LIMITATIONS AND I WILL BE FILING A CLAIM,IN COURT AND WITH THE BBB. IM ONLY UPSET BECAUSE I WAS WATCHING THE NEWS AND SAW THAT IT HAPPENED TO SOMEONE ELSE TOO, UNRELATED TO THIS ESTABLISHMENT BUT STILL BROUGHT BACK ALL OF THE WAYS I FELT THAT DAY.
Natasha help me out a lot, thank you. 5 stars customer service.
Employees are a little rude but not the worst. I'd still put my stored belongings here.
I needed an additional unit today natasha was very helpeful and even helped me download the ps app. Thank you!
My mom said to go to the gas station to use the rest room and give them public storage 5 stars while we was there. Àny thing u say mom.
Natasha helped me download the ps app. 10 star service thank you!
Natasha is my favorite person at public storage! She has helped me on numerous occasions and is an awesome property manager!
She was awesome and helpful lady:)
Tina is awesome she was able to get us a storage last minute and with promotions. Love this place. Friendly staff Tina she went above and beyond.
Came in to rent today and Natasha was awesome! She explained everything clearly and even helped me download the ps app so I can come and go to the property easily. She even skipped lunch to do our rental Thank you!
Came in to secure my online unit and natasha helped me download the ps app so i can avoid getting out the car. Great customer service so convenient!
Natasha was very helpful! I was provided great customer service. Highly recommend.
This facility is IMMACULATE. The staff are always there and I've never had any mechanical problems with my unit door, lock, or the main entrance gate. For the quality and customer service, the low monthly rates are a steal.
Great location, easy access and great customer servicr!
Hannah is Awsome! She was very friendly and professional and has great customer service
I have been renting at this location since 2013. When I came in today Natasha helped me download the PS app as well as showing me how to use it! As usual shewas very sweet thank you.
Natasha is very helpful and assisted me how to download the up. And also showed me how I can access the gate thru the app..I really appreciate it. Thank you.
Natasha was very helpful and let me know about the app. Also love how easy how easy was to rent
They are a little too pricy, but great service.
Natasha was very friendly we needed another unit and she helped me and the kids. She also showed us how to use the ps app so we can open the gate. Thank you Natasha!
Natasha was walking the property and I needed another unit. She helped me get a great deal and showed me how to use the ps app so I can open the gate with my phone. Thank you!
Natosha/Manager a the N. Magnolia location was FANTASTIC!!! Even though I do not live in her area where her property is I started to change to her area she truly provided me with "AMAZING CUSTOMER SERVICE!!!
Hannah approached my boyfriend and I with a smile and great attitude to make sure things were going smoothly for us. We’ve been renting here for a few months now and have never had any issues. The staff here has always been polite and helpful. Thank you!!
Wonderful service from Natasha and Hannah we needed a courtesy lock cut and they handled it quickly and efficiently! Great smiles and attitudes come rent here!
I have been a customer of the PUBLIC STORAGE facility in El Cajon CA on Magnolia for well over 20 years, they have always kept the facility clean and pest free, plenty of security and if you needed assistance the front desk was there to help. I recently retired and am leaving CA, NATASHA was GREAT. It took me three days to clean out the unit and she helped me in identifying a salvage/recycle facility nearby where I could get rid of so much useless stuff and make little cash on the side. I would recommend PUBLIC STORAGE in El Cajon CA to anyone. NATASHA Thanks again and STAY SAFE.
Clean and well managed facility. Natasha was very friendly and accommodating.
I decided to stop into a few places that I had been scouting on the internet. Natasha was on duty and was the first of the managers to listen and actually give me some solid advice. She actually cared for my needs and listened to me.
Natasha is a very helpful property manager whenever I come she is cleaning the property if there is ever an issue I know I can go into the office and speak to them about it. I would recommend this facility to anybody that needs a storage unit I feel my stuff is safe here.
Natasha was great. She made sure I had everthing I needed to process as smooth as possible
Above and beyond excellent service all around, Natosha provided great energy and service. I would gladly recommend Public Storage to friends and family.
Due to a family emergency I needed a storage unit fast. I was on line and I needed some help. Rick was on live chat on the Public Storage main website. He helped get in touch with Natasha at the facility on Magnolia. I made a reservation for a unit and wanted to see if it would work for us. Due to family dynamics I was delayed and missed two appointments. I arrived frazzled and worried that I had lost the unit. Natasha was understanding and professional. She put me at ease and I rented the unit. She answered all my questions and I was given exceptional service. I was told by a friend that this facility was a great place to rent storage space. I agree. I will recommend Public Storage to my family and friends! Thank you Natasha!
Natasha in the front office provided exceptional service to us. She answered all our questions and I felt good renting a storage unit from Public Storage. I would recommend Public Storage to family and friends. Thank you, Natasha
Hanna H, showed Exceptional customer service...
Thank you sooooo much to a WONDERFUL PROPERTY MANAGER named Natasha !!!! 5/5 service and attitude!!!! You rock!! Will definitely rent from you guys next time I need a unit! Saved my butt in an emergency situation!!! Excellent customer service!
Staff is real courteous. They recently called me and gave me a rent discount
Natasha was very knowledgeable and helpful throughout the whole process
Omgeee...Natasha is so amazing. She was very helpful and explained everything to a "T". Thank you so much for your help Natasha and callimg me back. You're super awesome and sweet.
I have been renting here for 4 years. The property manager Natasha is fantastic and always helps me with account issues or questions. She deserves a raise!
Very clean place and friendly staff!! 10/10 highly recommend!!
Hannah is incredibly awesome person she’s the best in west her customer service more than awesome. Really thank you
Hannah is the best ever!!!!
Hannah was so so amazing. I called every possible storage unit for my problem which was seeing if a vehicle could be towed to a unit and she made my whole entire trip and process so smooth. She deserves a raise and a promotion. She's wonderful. This place is cheap too. And nice🤘
Ended up having an issue and the management handled it the right away. I appreciate you guys and I highly reccomend public storage.
Property is always clean and serviceable Hannah was a great host with great knowledge of business and Natasha always shows great support and customer service
Natasha is a great property manager. Every time I come she is cleaning. She is very friendly great place to rent!
Natasha is the best and has amazing customer service! She deserves a promotion and a raise ASAP! Went out of her way to make sure I had a great move in experience. Highly recommend!
Hannah was extremely helpful! She assisted us last minute and right before closing. Her kindness relieved so much stress for us after a negative experience with another company!
I called a number of storage places and a lot of places and people were a pain to deal with. Hannah was the most helpful and professional by far and did everything to accommodate my needs, keep me up to date with upcoming units, and steer me in the right direction. Thanks Hannah!!
Great storage facility, very helpful and nice staff. Go there first you’ll be happy you did!!!!
hannah helped me find the right unit at the best price, her customer service was amazing really appreciated her help this property is very clean and well organized!
Natasha helped us the other day with a lock issue we were having, she could not have been more helpful and polite. We see her working around the property quite frequently and she always acknowleges us. We feel well taken care of. Thank you Natasha!
I am really impressed with the Customer Service of Natasha. Natasha is always friendly and goes out of her way to acknowledge you! She goes above and beyond to help us any way she can! She definitely takes pride in her job and makes it well known she enjoys working with clients on a daily basis! Also, very clean and convenient facility. An affordable and convenient place to store your belongings. the facility is secure!! I would highly recommend this storage facility!!
The site manager is such an amazing person ! Always willing to help you out and ready to answer any questions that you might have !she help me get the perfect unit ! The size I needed and for the price I wanted it! THANK YOU Natasha !
Very nice storage but the one thing that really stands out to us was how very CLEAN the property is . One very friendly young lady named Natasha is always out there sweeping and cleaning ! Everytime we see her she always has a very nice attitude and a pleasant demeanor😊. Thank you guys for always making us feel welcome and making for a nice visit ! And again VERY CLEAN!!!! OH YES AND SHES ALWAYS FRIENDLY TO OUR LIL DOGS!❤️💐🍭🌷😊😊😊😊😊😊😊😊
Great place to store your items!! I've never had any issues!! Natasha is amazing!! Super friendly and such a great and hard worker!! Keep it up Natasha!! You go above and beyond!! :)
Natasha always helps me when I have issues. Great location to rent.
I love the atmosphere here, it's so welcoming and always clean. Natasha is very friendly and just a wonderful woman. I definitely told my family and friends about the service here. I rent a small unit but the prices are fantastic. I would give this location a 10 stars but it only gives me the option of 5.
I have been with this storage facility for about 4 years now. I am really impressed with the Customer Service of Natasha. Natasha is knowledgeable, customer friendly and patient. She goes above and beyond, and has a tremendous attitude! She represents this location to a high degree of professionalism. Also, very clean and convenient facility. An affordable and convenient place to store your belongings. the facility is secure while offering a smooth processes for coming and going. Although COVID is still with us, this facility has a smooth coming and going process. I would highly recommend this storage facility to anyone looking for long term or temporary storage needs.
Such an Amazing Staff and so Helpful too! Got a great deal for a great Space! Would 10/10 Recommend!!!
Great facility awesome customer service and attitude
I really like this public storage and also the manger natasha was very nice and I really love the public storage
Both the female staff members are VERY CUORTEOUS, HELPFUL & WONDERFULLY Patient and POLITE!!!! It’s a pleasure to get to see either one of them every visit I make!!
Natasha was extremely helpful and friendly. She went above and beyond to make sure my needs were met. The storage facility is very clean and well maintained and I never had any issues while I stored there.
Natasha had great customer service! She really helped me in a time of need! Awesome customer service and friendly!
Natasha was very helpful. I appreciated all of her customer service support; throughout the move in process. Hopefully, the restrooms will be open again soon for customers.
I had some bread and decided to share with the birds and the employee yelled at me and said if I continue she would call the police well now I’m waiting for the police to show up all because she didn’t want the birds there
Sarah was very efficient and helpful!! Just moved back to San Diego and she treated us with great customer service.
Always helpful and friendly
Sarah did an awesome job! Service was quick and very friendly.
Sarah, I was very happy with service. Very friendly. Great employee!!!
Great customer service, plus they have the best deal in town to storage unit.
Amazing customer service!
Sarah was very pleasant and efficient. I would definitely recommend this location
Great service unit worked well for me. I will consider public storage in the future.
Natasha was very great and considerate with helping me with my service and was very appreciative of her help
Great customer service... Natasha was very helpful and considerate of my needs and I really found this to be a good thing!!!!
Natasha is way better than previous property manager i dealt with Friendly courteous efficient and helpful. It's hard to get that in people these days
Clean, friendly, and easy to use facility.
Natasha is experienced, informative and helpful. Nice lady manager.
Convenient hours 6-9
Natasha is a great property manager she really helped me out last minute this is a great facility my second time renting and I would recommend it to anyone looking for a deal very clean property thanks again
Hannah was very nice, very good customer service
Sarah Was amazing she was really helpful and always friendly . Always with a big smile on her face willing to help anyone
Thank you Natasha and Hannah for all your help! Hannah is so down to earth and her customer service is impeccable! Will definitely recommend to anyone who needs a storage unit.
First time renting a storage unit. I felt really comfortable from the start. Natasha was really helpful. Highly recommend.
Great Customer Service!!!! Audrey Was Amazing! Great Energy! She Was Very Helpful, Super knowledgeable! Convenient and quick service. 😊
Excellent customer service by Natasha and Sarah at the Magnolia Ave. location in El Cajon. Public Storage remains the first choice for my storage needs.
I walked in just to ask for prices and Natasha greeted me gave me a great deal told me about the property and it's very clean here. Very pleasant experience.
Great business very friendly helped us go thru our day thank you!!!
Awesome service from Natasha and Sarah the property is very clean every time I have a question they always are there to attend me I would recommend this location for business people and anyone looking for a safe and clean property with friendly staff.
I reserved a unit online and went in and got everything done in five minutes; Sarah with a smile was awesome!
Natasha was very friendly, and helpful
Natasha was very friendly and informative the facility is clean.
I have been a very loyal customer Since 2010 very clean propertie and friendly staff. Would definitely recommend this facility
Sarah is fantastic
Great experience Natasha has great customer service and helped me get a great deal
Sarah was very helpful
New customer to this Public Storage. But, Sarah was polite and efficient with getting me a unit in a timely manner.
Very pleasant people here, the manager is very knowledgeable and helpful. Best storage I've rented by far.
Natasha is a wonderful employee very helpful attends to her customers needs and keeps the storage area very clean like it was her own home. I'm very thankful for this storage
Well secured and property management Wendy always going that extra mile keeping property well kept and customer service is fantastic Thank you Lonnie
Nice clean property. Sarah is very knowledgeable and answers any questions you may have. Highly recommend.
The new manager has made huge improvements. So much cleaner and well kept. Its appreciated.
Great Service. Sarah was great and showed me several units and made the process very easy. Great customer service and awesome job. Price of unit was a great price as well.
Natasha was great she worked with me on my timing great customer service.
Have used Public Storage in the past & was always happy. Have also used others. Joined this location a few months ago. Very happy I did. They are centrally located near a freeway and next to an am/pm. Snacks and drinks.. The price was the best I found and the gate hours extend late. The have a bathroom that's always available and clean. The best part is the staff. Natasha and Sara are very sweet ladies that also know their stuff. They will go out of their way to try to make you happy. Any questions you have they will answer & try to help. Natasha never stops working... Good people. Good place...
Natasha was very nice and helpful
Great Customer Service and great place to definately store your stuff at, great in meeting your expectations.
Excellent customer service. Clean and affordable units.
Love this public storage! I looked at a few other storages in the area but this one had the best customer service since the moment I walked in. Natasha was gracious! She gave me all the details on different units and took the time to find which space would fit with my needs. I recommend anyone looking for the best units to come to public storage! Thank you guys!
We had first looked at Public storage but found a better price elsewhere, then the manager called us up about a special. She went the extra mile. So we moved our things over to Public Storage. We like how it is more accessible for longer hours and without having to go through the office. The Manager was great.
I came in yesterday with some questions for a future move for late October. I spoke with Sarah who was very knowledgeable and informative about their units and pricing. I’m very impressed with the cleanness of the property and would defiantly refer others to this location.
This is the best experience I've had with a storage business. The property is clean and quiet and Sarah and Natasha are always a pleasure! I highly recommend!
Its nice to have someone on the grounds and keeping everything clean and secured Natasha does an awesome job always friendly and agnoliiges you when your there on the grounds I give her 5 stars plus Good job Lonnie
Natasha made renting and moving in incredibly easy and hassle free, excellent manager.
Property manager is always friendly and professional. I would say this is a great location to rent at. The new manager makes sure the property is clean and safe.
Very clean storage and Natasha is very welcoming and helpful
Sarah hooked me up with the Labor Day deal they had going on a few weeks back. She was absolutely incredible! She was friendly, helpful, and to the point. She helped me fond exactly what I was looking for! I would definitely recommend this place for storage!
I've own storage for three years not once I was displeased. New manger Natasha is the best!
Great experience. Natasha was a big help and very professional.
Came in today to public storage such fast service Natasha was so friendly so quick I rate this site a 5 ... Thank you Natasha for making our move easy...
Very clean very welcoming and Sarah was a big help on getting set up with the storage and a great help on setting my account up for bill payments I am very pleased that I chose Public Storage to store my things Thank you
Just got a storage yesterday and honestly with all the stress Sarah stayed calm and professional she was amazing!!!
Great costumer service very knowledgeable with there spaces
How much is the cost for the units
I really enjoyed speaking to the owner Natasha.She made getting a storage easy and fast. She answered all my questions .And the place is clean and safe !
In a time of need Natasha was so helpful. Very knowledgeable and kind. Feel my things will be very secure and in good a place.
Very good service
Excellent customer service provided from Natasha. Thank you for all your help!
My expwriemce was awesome..Natasha waa very helpful and very thorough with the rentals sizes and units.....i arrived one minute before closing she even stayed longer an extra 1/2 hour....to help me get my unit...and was nice the whole time
Natasha was a very friendly, pleasant, and very patience. Thank you for your service.
Staff was extremely helpful and curteous. Would definitely recommend this place to others.
I've been renting here for a few years and every time I come they always are great with me and I highly recommend this facility to new customers
Excellent customer service from natasha! Always a pleasure very professional and friendly. I have a small business and my employees are held to a high standard and she would qualify.
Storage place very clean.. and Natasha wonderful person and good customer service..
Good location and prices are reasonable, the storage unit is clean and friendly service
Ive been renting with this company for a long time and the service is just keep getting better and better, Natasha is very sweet and professional
Natasha was real quick and very helpful
Rate increases, break-ins, rat infestation and a prop 65 contaminated property coupled with An unwillingness to repair giant human sized holes between units and the restroom should tell you everything about this location. On top Their tone, demeanor and disdain towards customers is unacceptable and shouldn't be permitted
Could you tell me if in a 10x10 fit 2 bikes of 4 tires?
Wendy was really professional an respectful. Knew was she was talking about an I decided to go for the unit. Thanks wendy
Very helpful able to rent a unit just in the last minute. But as time went on and having a unit at this facility, discovered that staff was a little judgmental and couldn't even have help in my unit to go through my things without being told I could not hang out there.
Wendy was very helpful and friendly.
Wendy is very professional .
Desmond was awesome!! Showed me units ( a few ) until I found what I needed . Thanks again !!!!
Very clean and organized and very reasonable price
Sarah is helpful. Excellent service.
Best place to come to put your stuff in storage the girl in the front her name is Sarah very very helpful to me and my family that needed a storage unit, she found us one right away. I would recommend coming here
The young lady here was amazing she stayed open for me even when she was going to lunch thank HER so much!!!!!!!!
Great and friendly service, was so quick and easy getting my sister a storage unit in a moments notice. Makes me want to leave the storage facility I'm at to move my belongings here too.
Sarah was courteous and helpful and made our experience quick and fun.
Angel was a lovey, informative, patient young lady who seems to know her businesses well. Nice working with her.
Always willing to work with lifes unexpected down falls and truly an understanding facility recommend to every
Wendy was awesome. Very helpful.
Management is awesome
Wendy was a great help
Grateful the gates are locked and the property is clean. Wendy helped me and was amazing. Fast efficient and friendly.
Wendy is so awesome and I have used this storage once before in the past. Definitely my go to!!! Thanks Wendy!
Angel was very helpful & attentive to our needs will definitely recommend this location for the future
Thank you Angel for helping us!! You made a new experience good.
Very nice place and staff! Good pricing, and excellent access for bigger vans, and small trucks.
Wendy had very professional and great customer service.
My experience at the magnolia public storage was excellent. Great staff, Justine was beyond helpful and answered all my questions about the units and pricing. She made sure that I understood everything that was in front of me before moving on.
Wendy is a great manager
Very easy, and friendly. Thank you so much
Wendy was great . When I walked into the office Wendy had a beautiful smile . She has great customer service and made the rental process very easy .
Wendy was awesome! She walked me through everything and made sure I understood everything well!
Wendy was very helpful and informative.
Wendy was super helpful and got me in and out so quick! Definitely a great experience!
Natasha and everyone who works at this location is awesome!
Service was awesome!!!! Wendy helped me get in and out really quick.
Wendy did a great job! Very thorough! Thank you
Natasha helped me in a time of need. She went above and beyond and made me feel comfortable. And she is very patient and dedicated thank you!
Friendly and courteous employees.
Wendy was great . Very helpful and made everything extremely easy .
Natasha was smart, knowledgeable, thorough and very helpful. I would highly recommend Public Storage on Magnolia and their staff. I was well taken care of. Thank you!!
Very hepful and professional!
*WENDY* THANKS SO MUCH FOR ALL YOUR HELP! SINCE WE WAS TRAVELING FROM OKLAHOMA RIGHT TO YOUR OFFICE WE APPRECAITE YOUR CUSTOMER SERVICE IN WHICH MADE US FEEL SAFE, IN ADDITION YOU EVEN SHOWED US THE PROPERTY (OUR LAST STORAGE OWNERS REFUSED TO DO THAT) AS WELL YOUR BRIGHT ATTITUDE HELPED US MAKE THE SWITCH FROM OUR OLD BUSINESS STORAGE PROPERTY TO YOUR PLACE THERE. SO KEEP UP THE AWESOME WORK!! ITS MANAGERS LIKE YOURSELF THAT ARE THE MAIN REASON WHY THE STORAGE BUSINESS CONTUNUES TO GROW STRONGER IN THE LONG RUN!!!! WE ARE GLAD TO DO BUSINESS WITH YOU AND PUBLIC STORAGE!!!!!
Easy to find
Natasha helped me find a great deal
Great service! Wendy is always helpful and very friendly
Wendy gave great service.answered all of our questions. Great prices. Very happy
Wendy was great with customer service .great smile .and got me a great price
Property very clean and maintained, love the security level of that property, feel very safe leaving my personal things there can't see myself use another storage facility, can say I'm a public storage user for life
Awesome Service from Wendy!!!
Natasha helped me out with a great deal thanks public storage
Excellent customer service by Natasha. Very knowledgeable and patience young lady. Thank you.
Wendy is the best . Paperwork was easy and fast
Great service. Very helpful stuff...
Natasha was awesome! Very knowledgeable and helpful. High security.
Natasha gave me a tour of the facility. She was able to answer my questions and understood my concerns. Thanks
Easy and painless
Awesome place Natasha is the best
Very nice and helpful staff. I highly recommend.
Great service every time. The staff is great!!
Needed a unit last minute while moving and got just the help I needed. Fast and efficient the woman who helped me made me feel like everything was in good hands. Would recommend this location to everyone
I have dealt with many storage properties throughout the years and I just want to say that at this public storage location the ladiea here they're excellent with their customer service very friendly and helpful.
D'angelo was very professional, polite and courteous as he helped me choose the right storage size for our belongings. Thank you for hiring such a wonderful person to represent your company. Clean and right size storage spaces ro choose from. Thank you again.
Helping a friend move in very clean and right by freeway. People are nice and helpful.
Poor lighting inside.
Great customer service by Wendy the manager plus prices are very convenient thank you Public Storage you deliever what u promise.
Terrible customer service. Had to throw away $500 in furniture because of rats. Gave them warning we had rats and they did nothing to fix it. Also they will not prorate your last month if you move out sooner. Would never recommend.
Just wanted to share the the experience I had at your location. The young lady who assisted me, Natasha was very helpful and knowledgeable about my needs.
Service was fantastic, the onsite Manager Wendy is a pleasure to work with. She made sure I got a storage unit that met my requirements, paperwork was quick, price was excellent and the unit was clean, secure and easy to access. Highly recommended.
Very nice young lady great smile .nice to walk and was greeted right away.Wendy is very professional
It was great quick and fast needed what I needed to get done
Very helpful and informative!
Horrible they give you a TOTAL MOVIN COST then try to hit you for more money when you get there , charging you 20 for there lock plus other fees. Total false advertisements totally illegal contracting Someone is going to sue them Don't fall for it what they deserve you price wise is not the truth.
Its an ok storage facility
The public storage staff was great . They answered all my question and got me the best deal available .. I recommend them !
Do not go here RATS ate my couch and personal belongings ...2 days after I moved in... management was aware and handed me a bag of poison
Very spiffy service quick fast and didnt hurt lol
D'Angelo made the move in very easy. He is extremely knowledgeable and attentive to customer needs Great storage facility and great prices!
Cheapest price we could find and yet seems well managed and secure. Wendy was the associate on duty and she was very helpful and friendly. Perfect for our budget
Wendy was AMAZING she offered great service and it was very fast. I had my kiddos and she was very patient and answered all of our questions! I'd highly recommend
Great service positive attitude
I went and met with Victoria, I was greeted the most Amazing smile, Victoria assisted me with professionalism showed me the unit I was looking for and later went back into the office and I'll tell the World this young Lady had me smiling like a kid in the candy store. I would recommend anyone and everyone to rent at this Location if in need of storage, Thank you Victoria it was an Honor to have met you and see your smile .
The customer service was very professional and Sercuity was great of my concerned of safety. I never worried of break in.. If I ever needed a storage room again. I would contact and return again. Thanks!!
Cyndy Washington excelente aseo e service
Cyndy let me book my unit last minute with a smile on a Saturday.. Good Location..Great Price.. AMAZING Staff.. Highly Recommend
Awesome customer service and very helpful D'Angelo..
Your Representative Shelsey was Awesome, she made sure I Understood Everything payments, Rental Ins and Pricing of Storage.I u B4 Renting the services to me. Very very helpful a good access to your company. Herman Soler
Shelsey was the sweetest and most helpful person ever! She made my transition so simple and smiled the whole time. I would highly recommend her services to anyone needing to rent a storage unit!
Fabulous customer service! Shelsey is quick and fast at her job. Very informative and helpful with everything.
Customer service was amazing . Helped me to save money .
Shelsey was the best!!! She made our transition easy... Thank you Shelsey
Ms. Wendy was awesome!! Great Customer Service
Great staff. Wendy was so sweet working with me getting my issues resolved. Awesome district manager as well. Great with conflict resolution. You guys rock!!
Great service from D'Angelo
Deangilo was very helpful easy to talk to and gave very good info. Fast and easy
Very helpful. I worked with D'Angelo.
Absolutely excellent service! D'Angelo
Wendy made my stressful day turn out to be less stressful. She has a very charismatic attitude and it shows that she loves her job.
Wendy has great customer service skills her help very much appreciated
Great customer service
Thank you for the fast ,accurate and friendly service. Very helpful with finding the right size unit at the right price I could afford.
Wendy is awesome
This public storage place is easily accessible by highway 67.
Great personal service by Chelsea. Even with computer issues she was able to set up my account quickly
Shelsey was very informative and helped me out alot. Very friendly and very cheap affordable prices.
I must say that the young lady who assisted me was very professional and had a great personality. The facility is clean and well maintained. I would definitely recommend them to family and friends.
My experience with Marcella was awesome she is so helpful and awesome I would recommend public storage over anyone else
Office staff was friendly and helpful. Unit is clean and lighted. Has a bathroom on premises!
Wendy was great. super friendly super helpful. quick and painless process good job :)
Very nice lady named katrina helpful and i will recommend others thank you
Quick and simple. I needed storage that day and was able to find the perfect space for my needs at a reasonable price. Thanks Wendy!
Shelsey was super nice & professional!
The staff is very friendly and helpful. I feel complete confidence in storing my belongings here.
Wendy was very fast and efficient. Explained everything to me in a very calm and collected manner! She's awesome!
Nice lady. Very informative and helpful. Eager to provide satisfaction
Wendy is the site manager. Her service was nothing but fabulous. She even recommended how to save money and select the right storage, even if that storage is in the other PS branches. Thank you Wendy
Quick, easy, awsom prices and personell! Love this place.
Quick access and close to in&out!
It was very quick and easy I was able to set everything up over the phone and got the unit later that day. Yes same day. Thanks!
Low price, good sizes and Jorge gave us awesome service.
Shelsey was very pleasant. Very easy to get out unit fast and efficient. Will come back if need to in the future.
Very accommodating and super customer service
Great customer service provided. Wendy did a great job getting my paperwork together and was very professional.
Very fast. Friendly.
Wendy was very helpful and the process to get my storage unit was very easy!
Very helpful staff! Quick and easy paperwork to start renting.
Wendy was very helpful as well as the promotions the business we running..just what I needed for the job
Employees very friendly and helpfil
The staff has always been really nice whenever I've had questions or needed help and the start up package for the storage unit was pretty reasonable.
From setting up an appointment to moving my belongings in, Wendy was more than happy to assist me. She was informative, thorough and displayed good company image.
My day was going bad, out looking for storage, i have to say THANK YOU WENDY for EXCELLENT SERVICE
Best prices and move in specials in town, location, security and customer service by Wendy was very professional and helpful explaining the lease agreement..
Great knowledgeable courteous and friendly
Shelsey was very helpful. She went above and beyond to help me and to make sure that I was able to rent the unit.
Wendy is amazing! She got me checked into my unit within 10 minutes and made sure I had everything I needed for my move. I will be coming here for all my storage needs!
Awesome customer service, and Wendy was a great help for all my needs. very informative. thank you Wendy
she gave really good customer service, she works well with the customers. when you need help call Wendy at public storage..
Wendy was so helpful, top notch service!
Wendy is amazing here. They walk you through everything.
Honesty... Is something you don't find anymore. The people at public storage will always give you the correct pricing and correct information needed to either rent a unit or to access your unit. The people in the office are always polite and professional and will help in anyway they can. Wendy is a good person who can help you with whatever your storage needs are.
incredible, the people that work there are very profesdional and friendly. i wouldn't even think about storing my belongings somewhere else
Wendy is a great customer service office worker very professional. Was very friendly and assited me in everyway
wendy was very helpful
Perfect and caring service..speak to Wendy..she is awesome...
Excellent service verry detailed. Wendy answered all of my qualifications and was very helpful. :)
Wendy was very helpful, friendly, efficient and organized. She quickly helped my family set up a storage account and made us feel welcome and comfortable. Wendy explained procedures and made everything easy for us. I look forward to using the facility and feel very secure about their setup.
I literally cancel two appointment dates and called first thing in the morning after on the 5th and Ms Shelsey, who by the way has this bright smile and very welcoming personality, adjusted my appointment. The interview and walk-thru was phenomenal and not once did that smile leave her face.. Best professional home feeling and safe experience I've had every with any storage facility and any professional customer service in a long time.. By that my friend was GREAT... She deserves a paid vacation, if I could I would.. Thanks #PBStorage-MsShelsey
Chelsea was super friendly and very helpful! We are very happy with our decision to store I items at this location
Both Wendys were very helpful. I really appreciated their service. It was fast and easy. Thanks
They do a great job!
it was so easy signing up and we got what we needed and the customer service is great
Very kind and friendly
I personally loved Wendy she was awesome and she did a great job explaining the paperwork I recommend her and the company to anyone
Great clean storage facility. Staff members are very friendly.
fast friendly service. very knowledgeable. Wendy was great. best service today.
These are the greatest group of employees for public storage. I am ever worked with.
Had a really awesome experience. Thanks to Cassandra and Wendy, everything went smooth and I had a very pleasant transaction. Will do business with again! Thanks!
Wendy is awesome! Great customer service, very helpful - and a hard working smile! Thank you Wendy.. :)
Rick was a great help and very accommodating. Great place to store here and close to the highway!
Wendy was the best ever. She is very good at her job!
The service was excellent. Thank you, Wendy
Wendy was awesome and very amazing as an employee and even more exceptional person to be around. She excelled at her job and brought happiness to my life. Thank you.
Wendy was great today.
Rented a unit this morning and was helped, most efficiently and pleasantly by Rick. He was very thorough, enjoyable, and made me feel welcome. Can't say enough! Wish we could give Rick 10 stars!!!! Thank you!!
Rick did a great service. sure nice. strongly recommend! !
We have been looking for storage rooms for a while now and decided to go for this storage place. I was expecting a sloppy and slow job of the introduction phase but it was quite the opposite. This place blew my expectations and is much better than I believed it to be. The service was extraordinary; to the fullest extent of the word. Rick, the person who helped us, was very welcoming and attentive. He makes this process 100x better than it should. 10/10 would hire Rick for any customer service job.
WARNING! Public Storage operates under a "the customer is always wrong" policy. The staff are NOT friendly as the rave reviews about this location are written by "close friends". I was asked what I would be storing and told that it is okay as long as I cannot sit or lay on it. I just found out that I am locked out of my unit with a padlock and not only that, but apparently, a 30 days late payment will get your lock cut out so you must buy a new lock at about $20. Am I to understand that at 30 days out, they may enter my unit? The month in question was paid eight (8) days into the following month. I must check into the fluctuating amounts due for month-to-month rent. After 38 days nonpayment, I was required to pay up the month in question and a full payment for the entire following month a total of approximately $400. No notice, No consent, and I cannot get into my unit after hours because I was not aware a new lock must be purchased during office hours before I will be let into my unit. After hours all that Wendy could say to me was, "I'm off the clock" repeatedly. She never showed interest whatsoever in my situation just, "I'm off the clock". She also said that she talked to her District Manager, Rob, whom I had contacted moments earlier, when he said to me, "I will call the employee living on site and see if she will let you in". So it was up to Wendy depending on how she felt about it. Wendy said, "I talked to my District Manager and he said I don't have to". Now was that nice? At night, the lighting on the property is faulty or flickering or virtually nonexistent at best. They are open until nine o'clock but during daylight savings, after six o'clock you are lucky to find your unit in the dark. Many customers have been kicked out with 30 days notice for minor insignificant reasons like, for instance, using the electricity they provide in only a fraction of the units there. Not to mention the restroom on site which is poorly kept. I hope that you do not get caught off guard as I was the first time my payment was late 30 days. I would also like to add that nowhere on the website does it say where you may leave a review. I had to call and ask.
Rick was very helpful and gave us lots of information on the facilities.
My experience with Public Storage at the location on Magnolia was very positive, very good customer service was giving to me. Thank you Public Storage employees. 5 stars to you all
Wendy at public storage Exllecnt service today was very polite and got me what I needed
Wendy was very helpful and has a great attitude
wendy was really helpful ..we werr very satisfy
Extremely fantastic wendy
excellent serive from Wendy the property manager. She is great and the facility is always clean and neat. Your stiuff will be safe here!!
Great Wendy knows her job
Awesome move in experience
Wendy was great - very helpful and informative.
Wendy was Very friendly.made my day with a smile. Made everything smooth and easy.
Marcella was very thorough and professional!
Wendy did a great job, very professional. Will recommend this place to anyone
Marcella was incredible very helpful and friendly
Wendy was the best she help me right away with ever thing I needid I recommend this place to anyone
Management was super friendly and nice.
Ashley was,great, and very friendly! Great customer service!!! An Miguel massqurda was,great,an very good costumer,servic.wendy was helpful great service
Wendy was wonderful service was excellent
Wendy was very helpful. i will recommend this place to anyone
Wendy is awesome!!! Fast service. Very friendly and got me the best deal. Supports military.
My husband and I came here for a 30x10 and we got a great deal and Wendy was fantastic so sweet and explained everything perfectly. This is our first time getting a storage unit I definitely will recommend this location.
Execellent service by Brooklyn
chancy did so good he helped my brother thamer he did so good that thamer likes him
Wendy was awesome! Great spot for exactly what i needed!
Awesome , inexpensive,great service....clean!
Marcella, gave amazing customer service and helped us with choosing the best storage for our situation and price and it helped a lot consider my uncles house burnt down a week ago and needed this, thank you so my h for the help Marcella
Wendy was great. I told her that I was going to call her back to make sure that my payment from online went through okay, and she actually called me back to let me know it was received and that I was all set. I appreciated her thoughtfulness and excellent service.
Great facility! Wendy was awesome!
Wendy was very helpful and friendly. Would recommend this facility
Great service fm Miguel M. Very helpful & friendly. Definitely recommending this location to everyone!
Awesome, Miguel was professional, storage has a lot of space, and clean.
It was simple process signing up for a storage unit. No hassles. Miguel was the name of the worker who helped me out with everything. He answered all my questions and made it a hassle-free process. I am very pleased.
I was just coming to make a payment for a friend and was greeted so sweetly by a young lady named Natalie . very professional
Great service. Easy and quick. Miguel was great
Ashley helped me switching accounts for the automatic payment. She was very professional, knowledgeable and with her positive attitude and excellent customer service I was in and out in no time. Personnel like Ashley is what makes companies very successful. Congrat's
Was helped by Ashley today to get all set up with a unit. Very professional and courteous throughout the process.
Ashley provided Excellent service!
I loved Ashley's positive attitude and excellent customer service. She saved this Air Forces veterans stuff from being auctioned off by providing me the most affordable and convenient space avaliable and her excellent sales skills convinced me to get a bigger unit.
Ashley was very nice, and always provides great service.
Ashley was extremely friendly and went above and beyond helping me with my concerns. I truly enjoyed her personality and feel she is a wonderful asset for Public Storage.
Ashley was Awesome, and provided Excellent Customer Service!
Ashley provides great customer service with a smile
Ashley provided great customer service she was helpful with all of my storage needs
Ashley W was very helpful and friendly. She provided great customer service. She goes the extra mile for her customers. I would use this location again because it is safe and convenient.
This Public Storage location definitely needs a 5 star for having Ashley. Ashley was very friendly and helpful. She was just driving by and stopped to see if everything was fine. She even helped me load some of my stuff in my car. She made the move out so easy and quick.
Ashley, always provides my with great customer service,great smile an awsomly helpful!
Met Ashley today, she is a doll. What a great personality and an extremely positive person. It his is the second time I have had a storage unit with your company at the El Cajon location. I have been here for over a year this time. It is very convenient, my monthly charge is automatically deducted. I come and go anytime. The hours are good too.
Ashley was courteous, nice,new her buisness
My review is more about their manager, Jennifer Young. I was just taking a look online to see about moving my storage from North County to El Cajon. Just then, my phone rang and Jennifer answered all my questions about this PS location. I reserved a small unit like the one I had up north except for much cheaper. When I saw the savings, I asked for a larger unit. Jennifer was very helpful with the transition and saved me a lot of extra moving and $$. If she wasn't so friendly, I would not have rented my storage unit there. Every day that I stop by, I look for Jennifer. She is the best ever! I would probably move out if she were not there for me.
I went in to see about the dollar special unit at the magnolia location. I was greeted by Ashley W upon walking in. She was very friendly and displayed exceptional customer service. She gave me the information I need in detail about the unit, and price of the lock. I told her I was still price checking other places to get the best deal. Just based on her service, I would recommend this location to anyone.
I don't have a storage space at this facility so I can't comment on spaces. However I did come in to make a payment as I do have a space at another location. I was assisted by this wonderful girl named Ashley who made my day. She was cheerful and friendly as she took my payment even though I was unprepared with my account information. If it weren't such a hassle to switch my facility locations I would totally switch it on account of her customer service. If you are considering a space, ask for Ashley!
Miss Ashley Washington, was outstanding in her costumer service, and very helpful with the question I asked her, a very pleasant young lady a joy to talk with.
Great customer service Jennifer was a huge help and was friendly, answering any question I had. Thank you Jennifer
Magnolia public storage is great!! I loved the service Ashley gave me, she is very helpful and professional..I've had many many storages, this is the best yet!!!!!!!
Approaching retirement and considering a move to Hawaii, I contacted Public Storage of El Cajon to see what options were available. I was quite hesitant about sticking the bulk of my family's life in a storage unit while being so far away for an indefinite period of time. After discussing my concerns regarding security and cleanliness, Ashley W. of the El Cajon location put me at ease. Public Storage provides great customer service and security for one's long and short term needs!
Relocating from east coast to west coast. Contacted the El Cajon Public Storage office to get an idea of availability, cost and size. They were very helpful on the size and I was able to book over the phone. Made arrangements to meet the moving company and Ashley W. was present to ensure my unit was clean and satisfactory. The final paperwork was handled smoothly and the movers drove up to the unit with ease. I would recommend this location to all. It is freeway close, secure, clean and the employees have been most helpful.