Public Storage Self-Storage Units at 1510 N Magnolia Ave, El Cajon, CA

Natasha is great 👍 I love how it's self service and use the app is wonderful than getting in and out your car to open the gate I love the drive up units 😀

Great experience renting crystal and Natasha were very helpful made everything super easy. Thank you so much!

Natasha had excellent service she was really friendly and helped us in a stressful situation. I needed a unit to store my restaurant equipment and she made everything so easy thank you so much.

Crystal is a Jen, she listens and treats you with respect. Never thought this process was going to be easy, she hit it out of the park. What a valuable employee you’re lucky to have…

On Sunday we accessed our storage and noticed a small lock on it. The lock had a ‘Public Storage’ sticker. The office was closed so I called them directly and left a message. Crystal quickly showed up to help. The lock was not one of theirs and did not directly affect me accessing my unit. She stated she would be having management cut it off at a later time. Crystal was not only prompt in showing up to help on a Sunday but she was also very friendly and easy to communicate with. She circled back several times to check on how things were going and how we were overall satisfied with our space. AWESOME customer service!! It’s good to know that they have excellent staff, our units our being monitored, we can call for help at any time, and it’s easy to communicate with friendly people. 5 stars!! Great job Crystal!

Crystal was a kind person and very helpful. she helped me rent a storage and went through the process with step by step.

Natasha is a great lady she always helps me so much. Wonderful service.

This is my second time renting Natasha is awesome.

I am very grateful for the easy process of downsizing my unit. I was able to complete the whole process in 10 minutes and in this hot weather it was very nice to be able to just walk into the office and be greeted by the person on duty whom took care of my request immediately. Thank you Natasha!

Natasha is very respectful friendly . Good manger for this property

Dawn was very helpful and insightful with helping me select the best storage. I really appreciate her excellent customer service!

Natasha is a fantastic manager she’s very helpful

Natasha has provided me tremenous service the entire time i have rented here. She is excellent and the property is always clean.

Natasha is great so helpful and cheery!! Wish the outside parking was better!! Oh well.

I have been coming here the last few years to make my payments with Natasha. She is always superful helpful and friendly. I always look forward to seeing her and appreciate everything she has done for me.

Natasha was super helpful

The site is kept reasonably clean, Natasha does well with restocking and cleaning things onsite and in the restroom, and monitors things well. The price is higher than other places for the size of unit I have, but it works.

Crystal went above and beyond to make sure that I was able to see the unit that I was interested in. She went out of her way to coordinate with me, and ultimately she is the reason that we chose to rent space from public storage.

Great facility! Natasha is always super helpful

Best customer service ever!

Natasha the property manager gave excellent top notch customer service that was appreciated so much. She made the process go by swiftly and without any problems. I would highly recommend this location as it’s convenient and right off the freeway but more so it’s very clean and you can tell the property itself is very well maintained.

Great price, open longer hrs than most. The manager Natasha keeps the grounds clean as well as the bathroom which the customers have access to from open to close. The staff is professional and easygoing. While they don't get in everyone's business, it's obvious that they don't allow any problems either because there's no rif raf. Drive up storages (so easy access) with good lighting . Yes, I highly recommend Public Storage on Magnolia Street in El Cajon

Awsome service for all the years I have rented here at this location since the 80's. Natasha is great and always very helpful. 👍🙂

I came in to pay my bill and I met a very nice lady named Natasha. She was very kind attentive and efficient. I asked if she could help me with my rate and was able to save me money. I love public storage thank you for awesome people like Natasha she is great.

Natasha was very friendly, polite, and informative. Her customer service was excellent. 10/10.

Fake reviews no one works here can get a storage unit

Natasha She is fun, helpful and very good at her job

Natasha 100% recommended great customer service

Natasha help full today I suggest go to her

Came in today to rent a unit and Natasha was super helpful. I am going through a lot right now and Natasha listened to me and made me feel a lot better. She helped me setup the public storage app on my phone and got me a great unit. We need more people like Natasha around she really cares and you can tell she is great at her job. Thanks for everything.

Natasha was very helpful and courteous. I had a fast and efficient service.

Natasha is great and sweet, she went above and beyond to help me and got me the right space for my storage needs

Great customer service. DAWN WAS ESPECIALLY FRIENDLY AND EFFICIENT!! Made my first time move in experience smoothly. Best offers and open late.

Natasha is always super helpful. We have been here a few years and she always helps when we need her. Thank you Natasha

Natasha was super helpful in meeting our needs and we were able to rent out two storage units for our project. I highly recommend this location for your storage needs.

Good service, Natasha, thank you

Crystal is amazing!

Natasha has Great customer service, Super fast and easy, highly recommend to anyone !

Natasha has excellent service

Natasha gave great service to me today!! Thank you very much

Natasha was so nice and helpful. She helped me with the app thank you.

Natasha made me feel comfortable and was very professional. This was my first time renting a unit and she explained everything clearly. Thank you so much!

Natasha has always been super helpful

Helpful guide from the front office. Ms Natasha was great the whole time with the process information.

I came in tonight to rent a storage space and the kindest soul (Dawn) met and greeted me and my wife at the door. She was super busy, however she made time to take care of us even though her shift ended 30 minutes ago. I was really please with my visit...

Big thanks for Dawn 👍🏻 You provided us with a very nice and wonderful service in renting the warehouse. Thank you Dawn

STAY AWAY!! DO NOT RENT HERE!! UNLESS YOU LIKE PAYING $310 FOR A 10X10 UNIT! I cannot stress enough the unscrupulous business practices at this facility. THEY WILL RAISE YOUR RENT CONTINUALLY JUST TO LIEN SALE YOUR UNIT. Not even close to what the market value is for 10x10 storage. Sure they will get you in the unit for a low amount then increase the rents to UNAFFORDABLE.

Natasha was great excellent service. Had us in and out quickly. Thank you.

Natasha was awesome she explained everything very clearly and had excellent customer service. Thank you very much

Natasha is the best!! She was very helpful! She made me good about my decision to chose public storage 😊

Natasha had a great customer service ahe was very helpful. Thank you so much 💓

Muy buen lugar .

Natasha was very helpful and kind .she answered all of my questions

Great service and excellence customer service (natasha)

Great customer service, polite and helpful.

Natasha was the best that I have talked at public storage. She's wonderful. She makes me feel wanted and caring.she is super. Keep her here.

When I went into there Dawn was very helpful she explained the units and prices and she was sweet

Natasha is always really helpful and The property is clean

Natasha was a great. Very personable and attentive.

Natasha was EXTREMELY helpful & answered all of my questions! 🤗 Nice to see people going above & beyond to help without seeming perturbed. Thanks Natasha!

Natasha is likely the Best Property Manager Ever! She's on time every time. Any issues she is all over it with immediate results. Her call back response is within 10 minutes ~ (Obviously, not a norm but that's so Natasha 🙂 ) Irrefutably professional, And thankfully, personable and super kind! Thanks for everything Natasha you rock!!

Natasha saved my life great personality. I was in a stressful situation and she was super calm

natasha stayed late to help me thank you

Natasha was excellent she helped us deal with a very stressful moving situation. She helped us get set up with the unit and ps app. Thank you so much.

Natasha the main property manager has always been helpful and pleasant. The rental property is always clean and the access hours are good. Would recommend this property for sure if you’re in the area and need storage

Natasha she is the best always able to help and assist with all my questions and concerns the property is also very safe and secure and lit up at nights security is great here fell safe every visit.

My experience with Public Storage has been awesome. My initial phone contact was with Natasha. She thoroughly explained the entire process of renting. She advised me I could confirm the registration online but I chose to come In person. Upon meeting Natasha, she was super friendly and actually walked me through the entire contract which made my life much simpler. Thank you Natasha you hit the ball out of the park and made me so happy.

Natasha was very friendly and helpful! :)

Natasha gave me really great service. She explained everything clearly to me.

Natasha give me very good services Thank you

Natasha was a amazing check in went great she made easy and quick 🙂🙂🙂🙂

Great service from Natasha!

Nathasha was very great awesome and fast . Spent time to teach me to use the app for public storage.

Crystal is the best not only did she take the time to rent a storage unit for me from another property but she also was so quick I was in and out less then five minstrel and she was super nice and polite

Natasha, The site manager was absolutely amazing. Not only did she manage my account accordingly, she was kind, generous and ever so helpful in facilitating my storage needs. Thank you, Natasha for going above and beyond to help. **Your the Best.. *****5 Stars Highly recommend this location Pamela

Natasha was awesome great service 👏

I came in and Natasha helped me complete my rental for a parking spot at another location great customer service thank you

I highly recommend Public Storage to anyone in need of a reliable and secure storage solution. The staff and facilities exceeded my expectations, and I wouldn't hesitate to use their services again in the future.

Natasha had excellent service. Had an issue completing the rental online so Natasha helped me in the office. Really nice lady thanks alot.

Natasha was very helpful she had excellent service. I have a hard time seeing and she helped me alot.

The staff here is always friendly and answers all my questions Stephanie was beyond helpful and explained all my questions I had and went over everything for me

Friendly and helpful

I like all the security procedures. A code to get in the gate, code to get into the building, and a lock on your storage unit. Also the staff there very friendly and very helpful

Natasha is very kind and extremely professional she always make sure that I understand everything that's going on with my unit as well as my bill she's very transparent and easy to talk to she's very personable and I just appreciate the simplicity every time I go into the office or give her a call thank you Natasha

Natasha is always a joy to speak with she's very helpful and has a bright personality and she keeps the property very clean I would recommend anyone to visit that particular location I've been with them for a little over a year now and she's always super helpful thank you Natasha look forward to seeing you later on

My wife and I had rented a unit awhile back and were more than satisfied and happy with the overall service and cleanliness of this location. Definitely recommend if your looking for a reliable storage facility !

Natasha is absolutely amazing, any time I need help, she goes above and beyond!!! Thank you so much for always being the best! 💚

Natasha has been absolutely outstanding she’s helped make my transition very easily I have to use my storage unit almost on a daily basis her and her team have always been kind and very helpful thank you for everything and have a happy happy new year

Natasha is really helpful and took her time to show m3 and my husband the storage units and she is really friendly and really good customer service and she is a hard worker . 12/01/22 me and my husband took are thing's out of public storage today the lady is very nice and helpful and understanding we only give a one day notice because my husband finally finished building are shed I feel bad for giving a short notice but she understood in the future if we need to use public storage I will definitely go back there again.

Best service ever. Especially from Natasha. Very helpful and great character. Highly recommend

Natasha was very helpful and made my check in very easy and made a huge relief on me.

Crystal provided amazing customer service. She take care of the customer and the storage area.

Crystal definitely deserves a five Star Plus, she was helpful and very sweet. After a couple hours of waiting around for the office to open and several calls I was directed to a nearby storage facility to make a payment. I wasn't in the best mood when I got there after sitting in the sun for a hours. But it all worked out Crystal greeted me as I walked in the door and was very kind and understanding. I'm giving a 5vstar for her outstanding customer service skills and for being so accommodating. This sweet lady went out of her way and drove to the location I was renting from to accept my payment. Job well done Crystal!!!.. ! I have a few suggestions for upper management. Remove the open sign from the office door and replace it with the hours for which that office will be open and a phone number to speak with somebody who can assist at that office when needed I must have called about five times and all five times I got the runaround somebody should be available or at least have an on call person... Also the call center needs to provide a little more information about the facility and the hours the office is open because I got alot of ummm, there probably walking around helping others so just wait someone will be back... Not the case at all... Finally I spoke with a mgr and she let me know the office is closed to make payment at one of the locations close by since I was unable to do an online payment..

Natashia did an awesome job 👍

Natasha is always very helpful whenever i have an issue she resolves it thank you!

Natasha was great her service was excellence. Very patient and great customer service. We are elderly and she took her time explains everything and helped us download the app. Thank you for everything.

Tina Was Great At My Service Thanks Again

I drove around today to multiple storage places. I was greeted by natasha and she and helped me find a great unit. Helped me protect my belongings and helped me set up my ps app. Excellent customer service natasha truly was excellent. Thank you so much.

Natasha had a really good customer service and helped me update my information on my account. Very clean facility and always friendly. Thank you 😊

Natasha was excellent and very helpful thank you

Audrey and the DM rob have Great customer service and always helpful.

Crystal was very nice and helpful

Crystal was very nice and friendly

Is way over priced. Could have made a down payment on a house

Tina is Awesome and helped us in every way with every aspect from our past helping us to figure out the password to getting our app to figuring out our gate code and online website help why can’t there be more Tina at every location

Tina helped me. Made it easy.

Crystal was awesome. Highly recommend!!!

Great customer service and well informed. Bailey was fantastic!!

Hi my name is Edna and I just want to give a rec reation for Natasha she did an absolutely wonderful job and we certainly appreciate her today thank you for letting me leave a message in her behalf thanks again and send

Natasha is a great manager she helped me out immensely get my units organized

Natasha was great

Just rented a 10x20' storage unit. Bailey was knowledgeable, pleasant and extremely helpful. Thank you for making this easy for me.

Natasha had really good service I came in asking about rates and she helped me get a great deal. 11 out of 10 service plus she helped me download the ps app to come in the property thanks!

Came in needing a unit and natasha was very helpful. Thank you!

Wonderfully great service! I called, they asked questions to figure out the best option. I chose one, received an email, and Natasha stayed on the phone with me while I finished registering and paying, answering the questions I had. I finished, she let me know what to expect, I received a text with all the info I’ll need for the unit, and we were done. All in all took about 10 minutes. I’m really happy with the storage unit and the service I received.

Came in to rent a space and natasha was awesome! Great customer service she deserves a raise!

Natasha and the other female employees bribe all their tenants into writing good reviews on them in competition of other co workers half the things mentioned in their reviews were written by the employees themselves. Natasha the manager was always very nosey of my business would always walk by my unit. I accidentally forgot to lock up my unit one night Natasha said she opened and entered my unit without my permission an said found bottles of urine only because the bathroom is always locked. As end result of renting a storage space here my unit was auctioned off an I lost everything i ever owned I DO NOT RECOMMEND RENTING A STORAGE SPACE

Crystal gave good service

Natasha is great!! She is always so nice and makes me and my family always feel welcomed to use this facility.

nice service thank you