Public Storage Self-Storage Units at 1047 N Johnson Ave, El Cajon, CA
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 62/moSmall 5'x5'
$ 62/mo $82Best Price Label
- Inside unit
- 1st Floor
4'x6'Online only price$ 67/moSmall 4'x6'
$ 67/mo $89Best Price Label
- Inside unit
- 1st Floor
5'x8'Online only price$ 85/moSmall 5'x8'
$ 85/mo $113Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 94/moSmall 5'x10'
$ 94/mo $125Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 123/moSmall 5'x10'
$ 123/mo $164Best Price Label
- Outside unit
- Drive-up access
8'x10'Online only price$ 131/moMedium 8'x10'
$ 131/mo $175Best Price Label2 unit left!
- Inside unit
- 1st Floor
8'x10'Online only price$ 177/moMedium 8'x10'
$ 177/mo $236Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 179/moMedium 10'x10'
$ 179/mo $238Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 183/moMedium 10'x10'
$ 183/mo $244Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 191/moLarge 10'x15'
$ 191/mo $254Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 229/moLarge 10'x20'
$ 229/mo $305Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 232/moLarge 10'x15'
$ 232/mo $310Best Price Label
- Outside unit
- Drive-up access
10'x16'Online only price$ 273/moLarge 10'x16'
$ 273/mo $364Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 277/moLarge 10'x20'
$ 277/mo $369Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near El Cajon
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
El Cajon Storage Units Near I-8
Storage units in El Cajon are located between Fletcher Parkway and Vernon Way just north of I-8. Both indoor and outdoor storage units are available here. Just look for our Public Storage Orange rollup doors, which provide easy drive-up access to self storage.
Mission Trails Regional Park is close by for a visit to the historic Old Mission Dam, which was built between 1813 and 1816 to divert the San Diego River. From the parking lot, you can set off on several of the park's best hikes.
Golfers can tuck away clubs in a 5x5 storage unit to keep their car trunk empty and available for other routine hauls.
Students, staff and families living around nearby Grossmont College can store recreational gear in a 5x10 storage unit. Behind the hiking poles, climbing gear, bats and balls, and beach equipment store holiday decorations and other rarely used items.
If you are expecting a new member of the household, a 5x15 storage unit will hold two rooms of furnishings. While you�re packing, take the opportunity to tidy up all the closets in your home.
Fletcher Hills and the Timbers residents sharing an apartment nearby can store duplicate furniture in a 10x10 storage unit. Pack in couches, dining sets, coffee tables and excess kitchen equipment to keep common spaces clutter free.
An outdoor 10x15 storage unit is ideal for stowing personal watercraft, while drive-up access makes loading and unloading standup paddleboards and kayaks a snap. Paddle nearby Lake Murray at Mission Trails Regional Park or explore salty water a little farther away in San Diego's Mission Bay.
Homeowners near El Cajon Valley High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit until the project is completed.
El Cajon Public Storage has indoor and outdoor storage solutions to meet a range of needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 776)
All was nice and easy. Thank you
Dawn thanks alot for u hard work and help
Dawn was very friendly, helpful and efficient!!
Crystal helped us very much we didn’t like the unit that we got over the phone so she switched us out to a drive up one thank you very much she needs a raise!
Crystal was great
Miguel was super helpful and look forward to seeing him every time we come!!
Thank you Miguel for all your help
Reserved a unit, got there and immediately saw cigarette butts inside building and rat droppings everywhere… Not for over $100 a month, I don’t think so!!! It’s not climate controlled obviously. This place needs a reality check, worth more like $20 bucks if that! Terrible! The gate is right off the main road, anyone could just walk onto the property. Looks like a homeless camp in there…
Convenient, affordable and very friendly staff! Highly recommend :)
Chrystal and Miguel were awesome
Great helpful staff showed us the way around > an very polite cute cashier lol 💋
These guys are on it!!! Ask for Crystal she's ON it! Was Soo stressed and she sorted me out beyond my expectations
I had the pleasure of working with Crystal at Public Storage, and I must say, her assistance made a world of difference! Crystal's expertise and dedication were truly remarkable. She not only helped me find the perfect storage solution for my needs but also went above and beyond to ensure that I saved a significant amount of money in the process. Her friendly demeanor and willingness to answer all my questions made the entire experience smooth and stress-free. Crystal's outstanding customer service and commitment to helping customers like me are truly commendable. I'm grateful for her assistance and would highly recommend her and Public Storage to anyone in need of reliable storage solutions.
Chrystal is absolutely the most friendly and amazing employee there! So willing to help with nothing but a smile! Love this place!
Great service good prices the app is so convenient to use like a remote to open the gate Miguel always helps me with my account.
Very harf to love homes very stress but Miguel Made the process very easy headache free
I've had the pleasure of working with Crystal to downsize my storage unit there. She was beyond helpful, respectful, courteous and most importantly, sympathetic of my life situation. Finding the right solution for my storage needs, and understanding the dimensions that work without overpaying. She made the process very seamless and easy. I highly recommend working with Crystal at this facility for any of your storage needs.
El cajon isn't known for customer service any business you go to but I can guarantee you here at public storage Miguel will provide it excellent storage always very clean
Great good spot thank you Miguel for great service
I want to compliment Crystal. Very helpful and helped me with the APP which I am not that familiar with these things. She helped me in renting a storage at a very good rate.
Crystal was very helpful, kind, and she made the process smooth and easy. I highly appreciate her dedication and her perfect customer service!!! Thank you Crystal!!
Crystal was nice and helpful
Crystal is very nice and made the process easy awesome customer service
Crystal and Miguel made it so easy and painless to rent a storage I've never rented one before good prices clean property lots of security.
Very friendly people very clean place
Miguel was quick and helpful, and I highly recommend using these facilities, clean, friendly, and communicative🤘
Miguel was super nice and helpful. Crystal helped set up the app both were very nice and helpful
Miguel and crystal are great ask for them good deals
$1 for the 1st month can't beat that thanks Miguel
This is why I love these guys so smooth on the check in and default prices. Check them out! Shout out to Crystal!
Fast, easy, and affordable service. Great customer service from Krystal.
From the moment I walked in, I was greeted by Cristal, shown a unit, and help with the on line reservation, no pressure attitude, customer service at its finest.
Crystal was awesome! Polite, and efficient
Miguel was very helpful in setting up the app
Gracias miguel por tu ayuda con mi storage
Love the help nice lady's great people!!
The employee named dawn was a great help, and was very kind!
I just rented a space from Crystal, she was so helpful and help me get the right space. I appreciate the 5 stars services I got from Crystal. I will always recommend her.
Very wonderful customer service skills! Great experience!
I had a great experience with Crystal at Public Storage. She was very friendly, helpful and professional. She showed me different options for storage units and explained the features and benefits of each one. She also answered all my questions and made the process easy and hassle-free. I would highly recommend Crystal and Public Storage to anyone looking for a reliable and affordable storage solution. Thank you, Crystal! ⭐⭐⭐⭐⭐
Crystal and Miguel are awesome. One of the main reasons I rented here
Crystal was helpful
Got a great deal on a good unit Miguel made it so easy and quick love that you can open gate with your phone
Good service. It was fast and convenient!
Crystal was very polite and thorough. We appreciate all her help 👍
Precios buenos Miguel gracias
Crystal and Miguel were very helpful
Someone from this location called me several times about another person's storage unit and that I was listed as a contact on the account. I told them that they had the wrong number because I didn't know the person they were asking for. They persisted in calling me over the next couple weeks and when I asked them to stop calling me, they would just say that my number was on the account. One time they called me several times in a row and hanging up. I haven't been able to talk to anyone who could exercise common sense and and stop calling me about because someone gave them the wrong number.
Crystal was extremely helpful. Great customer service.
Crystal did the entire sign in 5 stars
crystal was nice and very helpful
I was actually only here due to helping a friend move his items out of storage. I rated this a three star due to the reason he had to move. While the company does have cameras, and gates with a single entrance that you need a passcode for. The walls of the storage became the problem. My friend had his storage unit broken into, due to the leaser of the unit next to his, taking down the walls from the inside to get into his rented unit and steal his high value items.
Miguel me ayudó a rentar el espacio bien fácil
Great deals Miguel helped me really good service
Crystal and Miguel are very friendly and they are best very professional
This storage place has been extremely helpful and professional in the entire process. I completely;y love the staff Krystal and Miguel have been absolutely wonderful. I have had to rent multiple units and they've been so great to deal with. I recommend for sure!!!!!
Grasias por pa ayuda miguel buen lugar bien limpio
Miguel crystal great service
Grasias miguel por tu ayuda esta muy limpio lugar y seguro.
Great deal $1 for the first month thanks for your help Miguel
My husband and I have had a space here for about 8 yrs now zero issues staff always friendly and helpful Miguel manager gives us great customer service
DO NOT STORE ANYTHING YOU CARE ABOUT HERE!! Zero stars! This place is a literal nightmare. I am still suffering mentally, physically and financially from storing my belongings here while in the process of moving. Within 2 weeks my unit was ransacked and several thousands of dollars worth of irreplaceable items were stolen. Their so-called insurance is a complete scam and the company does not return any calls or emails. They have no real security system in place and I as I was moving out, I witnessed people holding the exit gates open so others could access the lot without punching in their codes. Clearly the codes were only meant for honest people. There are large gaps in their surrounding fence that would allow someone to get through easily. Very strangely, ours was the only unit in our row to be burglarized and the thieves clearly focused on a certain brand. After finding other reviews of similarly stolen items, I wonder if it is an inside job... The police officer who took my report did not disagree with me and told me that this place gets "broken into" frequently. BEWARE!
Demi and Crystal were very friendly and helpful. They made the move-in experience super easy!
My representative was crystal she was very helpful and great customer service
Service was awesome. Crystal was very nice and very helpful.
Crystal (Krystal?) was an absolute delight. She saved us literally hundreds of dollars by recommending us a better locksmith when I forgot my key to my moto. Facility is clean, easy to access. Something to be warry of is that Public Storage raised my rates about 6 months into the stay, and informed me they can do so at their discretion, but I wasn't in a position to move things at that time so had to stomach the cost. Overall, would use them again but be mindful of the increased cost ($40 more a month) after several months.
No complaints with this spicific location, easy in and easy out and local staff is plenty helpful. Whoever works customer service for public storage as a company however is extremley rude, called multiple times with questions regarding hours of operation and entry procedures and was hung up on TWICE and told not to ask stupid questions that are already listed on the website. Very frustrating, will be using a 24 hour location once my term is up here
Crystal was nice and helpful
Crystal is great, excellent service!
This place is awesome the people are great and Natasha at the front desk has always had my best interest first hand. She knows the answers to all my questions and she always seems to have time to check in with me and ask if all is okay. I give this place and their staff 5 stars.
Natasha was really nice. She had great customer service and is a super nice lady.
Natasha was very helpful , keep her around
Sarah is the best!!
Natasha was awesome, answered all my questions!!!
I want to thank PS for the awesome customer service, Natasha took good care of me and explained everything with details. Great and friendly person with lots of patience. TY again.
Great prices the property manager Miguel made renting so easy and painless.
Miguel..Wendy..Anna are friendly helpful. Came back today and rented again. Crystal was very helpful
Absolutely wonderful Crystal was great easy to work with very nice
Crystal the best
Crystal was very helpful
IT'S NOT A GOOD PLACE THEY GIVE YOU THE FIRST MONTH CHEAP BUT THE NEXT MONTH IT'S POW TO THE MOON
Crystal has good customer service very friendly
Crystal was great!
Crystal was excellent
Crystal is an amazing employee. Very friendly very helpful.
crystal provided excellent service. very helpful we left very happy
I rented a storage unit here in the past. A friend currently rents a unit from this company, we can visit a local storefront and she can pay her unit rental fee at a local storefront as well as online. Pros - usually well run, secure, and they usually have a variety of unit sizes available. Cons - tend to be on the expensive side as far as rental fees are concerned.
Nice clean facility! I had a storage unit awhile back and this place was nice!
Thank you so much for the great experience with this company. Crystal made it easy and fast
Awesome, great service
Used to rent in a lot of small moms and pops around El Cajon but alway got very bad customer service was hesitant to rent with a big company but Miguel manager changed my mind I’m glad I rented here great prices great customer service place alway clean.
Crystal provided good service
Krystal was great!
Miguel and david great customer service very clean place.
So easy to rent a space miguel walked me through the whole process quick painless good prices the app is awesome
I used this site for several years. No only did the fees increase tremendously over time, they also made it difficult and expensive to pay them online or by phone. A total rip off.
Great customer service, I appreciate it
Crystal you was helpful
Thank you for an easy sign up and one month free special ! It’s easy to track the monthly payment and rental details on line with the website, and/or using the Public Storage app. Thank you to David and his team offering seamless check in, and stellar customer service.
Crystal was helping me and she was simply amazing. Her level of customer service and care for me was above and beyond. I would hire more people like Crystal in a heartbeat. I highly suggest checking this place out. 10/10 would recommend
Very helpful and nice staff. Clean facility.
Wow how amazing! We have had many storage units before and this is by far our best experience. Crystal was helping us and she was simply amazing. Her level of customer service and care for us is above and beyond. I highly suggest checking this place out. 10/10 would recommend
So far so good. Very nice outdoor facility, with lots of drive-up access. Stephanie, helped us out today and she was absolutely awesome! :)
Crystal is very nice and helpful
Crystal and Anthony they really help me
Tina Help With My Move In She Has Great Service Thank You. Came back and was helped by Anthony and Crystal setting up the app very helpful
Kristal was amazing and she was fast and friendly go to Kristal
Grasias Miguel por la ayuda buen servicio
Crystal was helpful and made the process easy.
Miguel excellent customer service
Chrystal and Migual where very nice great customer service.
Tina is amazing. Great service and storage location.
Tina is so helpful, patient & awesome!
Crystal at North Johnson is awesome!!! She went above and beyond to help me!!
Miguel and crystal awesome
Thank you for your help Miguel
Tina was very professional
Extremely helpful staff! Crystal was amazing and took the time to answer all my questions. I felt comfortable leaving my belongings here and would recommend to others. The app they provide is also very useful!
Had some issues recently with my Gate Entry Code & Crystal was able to resolve the issue w/some co-workers quickly. This is a great facility-clean, easily accessible and it has an extremely helpful staff. Highly recommend!
Cristal and Miguel are very nice and helpfull great customer service
Miguel made it so easy to rent a space online he walked me through the whole process so helpful easy fast very convenient. Crystal was very sweet and helpful tremdous asset to the company
It was great, Super easy!
Here working a big man, and he is very rad and disrespictfull, he doesn't Listen and not explain nothing. He charg me many times for nothing when I to ask him, he try to fighting. Sham on you with this kind of costumer service. The woman working here, she was very nice and helpfull.
Crystal gave the most Excellent Customer Service EVER! Thank you!
Crystal Is an assett to your company I just want to say she was patient with me and helped me with the app. Don't get rid of her
I had a wonderful experience trying to find the right storage Krystal was a great help.
Crystal was absolutely amazing!!! I can with my babies and she helped me out so much! Brilliant service!!
Crystal was an amazing help, very informative and wonderful costumer service. Loved it !
Crystal does a great job keeping things clean, a friendly smile and help whenever needed.
Great fun! Tina was so helpful and had great energy. She helped us determine our needs and informed us of the best option for now and our anticipated future needs. She is amazing!!!
Mrs.tina was great today .thank you
Crystal was fantastic 6 stars out of 5
Tina at Public Storage El Cajon, CA is the best. She's real, down to earth, and has a sense of humor. I love everything about her. I would definitely rent again because of the experience she gave me. Tina is such a good person and does her job well. I am thinking of purchasing a storage facility and doubling her salary so she can run it for me. So Public Storage I hope the company realize what type of an employee they have. Thanks again Tina for all you help and support.
Miguel helped me so much I have 2 spaces with public storage probably will get more
I'm giving you five stars could you did a great job keeping my money. When I told you before that month came to be I was not going to be using it and even if I didn't reach that day which I know I did you knew before the first I wasn't going to take over that unit but you said the the lock was in the door but it wasn't in the door before the first I took it out you said I paid for it and you give it back.
Crystal and Miguel have good service and helped with the app
Awesome Public Storage with Tina!!!! She is THE BEST! HELPED US IN SUCH A MEANINGFUL WAY!!!
Miguel and Tina are awesome great prices very clean.
Great location Crystal and Miguel were awesome to work with!
Great experience easy to rent Miguel made the process very smooth great price.
Crystal was very helpful. Thanks
Tina was the best. Made me laugh and took care of my needs!!!
Very easy to rent spaces right from your phone go straight to your space thank you Miguel for your help.
great customer service miguel
Crystal was very personable and helpful!
Miguel and crystal provide wonderful customer service great prices very secured nice new cameras.
I called and was in my unit the same day! Great system and easy access!
Crystal helped me check out a storage unit today. She has amazing customer service skills and is very friendly 😊.
Tina Has Excellent Customer Service She Guide Me on a Unit and App Thanks Again First Time Customer..
Thank you Miguel for help great property
Crystal and Migul were very friendly and helpful. Great customer service
Miguel great customer service
See eve was great
I was just looking for a geocach.
Superv customer service Miguel makes the process very easy friendly service good prices.
Hey I rented a storage space today and crystal was very professional and everything was very smooth
Great customer service miguel thanks for all your help
Crystal was very helpful. Gave me all my options and showed multiple storage units to hold my furniture. Excellent customer service.
Fantastic experience! I shopped around maybe 20 different companies and this facility had great prices. We went in person to check it out and the facilities were extremely clean, lanes really wide and the units were in excellent condition. Crystal helped me out and she did a great job. We purchased the unit in minutes. Only month to month leases! Highly recommend!!
Today I reopened a unit, the first time was last year when my mom passed away from covid, having to clear her home and store some things I went to public storage el cajon, and I was greeted and help by Tina, she is such a nice person and made me feel so comfortable about moving in, she was very efficient and professional, and today I reopened a new unit, having no doubts about returning. And today Tina helped me again, she really is a genuine kind person willing to help you with your move. Thank you Tina!
Crystal and Miguel keep the property nice and clean. They are both very helpful definitely would recommend Public storage . Very nice and helpful staff
Tina has great service thanks
Tina did an amazing job with my rental and app sign up thanks
Crystal was very helpful and helped with my Autopay. Very good good customer service. Like the location and staff
Crystal and Miguel are both friendly and provide great service. Good location.
Crystal and Miguel gave good customer service
Crystal gave good service
Miguel and crystal awesome service
Very clean and secure location Miguel and Crystal are very helpful love this facility
Rentes for about a year never had one single issue properly is very secure and always clean the staff are very helpful miguel and crystal thank you for your all your help.
Crystal and Miguel provided great customer service and are always helpful
Tina was very helpful Great to work with. Thank you Tina, marty
Crystal and Tina provided great service
Crystal and Miguel provided great service and showed me how to use the app
Less than 1 star for this place. I was one of several people whose unit was broken into December 2021. I asked Miguel if any other units were broken into and he told me no. I find out from El Cajon PD that at the time of my call, there were at least 7 in the past 30 days. Then I see on Yelp and here there are more people who have had their units broken into. Sounds like an inside job to me. El Cajon PD says they have been warned about their poor security and still have not done anything to fix it. The word negligent and law suit comes to mind after hearing this. Save your money and time renting here.
Thank you Miguel and Crystal for all there help with setting up and renting our storage. Great customer service skills help answer all my questions.
Crystal and Miguel were nice helpful and knowledgeable helped me set up app and answered all questions. Premium customer service skills
Tina was extremely wonderful and very helpful
10 break-ins in December 2021. I was one of the victims. Stole over $11k worth of belongings and equipment. The lock was never broken, so it had to be an employee with a Bezel master key. The "insurance" is a joke. El Cajon Police is looking into this facility. DO NOT RENT HERE!!!
Clean secure great customer service Miguel
9 break-ins in December alone. Are not enough cameras to cover the establishment, and the few that are there often are not working. This is not a secure place to put anything of value, and the management doesn't seem to care. The springs on the garage doors need adjusting. It's too hard to lift the doors. Also they need new ropes on some of the doors. many are rotted off.
Great service so helpful. Thank you Crystal and Miguel.
What are your storages sizes and monthly rates?
Good storage manager miguel excellent
Miguel me dio bueno ayuda com estorage buen precios.
Tina was absolutely amazing!! We drove over a 100 miles to reach our destination and it wasn’t a smooth trek. Tina was there to save the day, got us in at 5:58pm and they close at 6:00pm. I couldn’t even thank her enough, stayed late and even offered to help us unload. Got us in and out with exceptional service and compassion. Thank you Tina you are the best!!
Great storage facility. Crystal and Miguel both helped me find the perfect unit in my budget. I couldn’t be happier. Thank you guys
Tina was very helpful and made a first time renting experience very easy!
Miguel and crystal were so helpful first time renting a storage so easy and quick.
Awesome service! Crystal was very kind and helpful showing me the available spaces and through the transaction process.
I was greeted with two very friendly people right off the bat, Tina is who took care of me, but Miguel was also very friendly and helpful. I rented a unit at a great price. I will spread the word that this is the place to go.
Tina was friendly and fast...
Crystal and Miguel provided good customer service
Tina was amazing, she helped me move in a day early, freeing up my Monday work schedule. Thanks Tina.
Great experience quality storages good prices manager Miguel keeps property in too shape great customer service.
Miguel and crystal great customer servicio
Great service. crystal was very professional
Miguel thanks for your help
Crystal gave great service!
Great prices Miguel manager very friendly and helpful
The best worker over there is tina
Crystal and Miguel were awesome very good service. Would recommend public storage
Crystal was extremely helpful as she was able to walk me through setting up the public storage mobile app on my phone and addressed an issue on my account with ease! Great experience
Trust worthy storage can be hard to find specially in El cajon but this location is very clean and secure manager Miguel offered me such great customer service.
Crystal was helpful and nice and gave me all the details and explained everything. I would recommend public Storage
Super easy to rent a spave love the app Miguel made it so easy clean spot very secure
Crystal was so Awesome! She helped me pick the perfect size unit and very professional and helpful! Moving is stressful but Crystal made it way less stressful! Thank you Public Storage and Crystal!! Will definitely recommend Public Storage!
Great service miguel app easy to use
Secure and clean Miguel thank you
Mimanager miguel made it so easy
Grasias Miguel por tu ayuda
Great storage great friendly workers.
Tina and miguel great customer service thank you for all your help
I actually went online to reserved a ground level. In 15-20 min I got a call from a lady name Tina, she told me how to complete it etc ...I was still having problems, so she told me to come by to her location. She was very polite letting me know what's expected every month. She took me to my storage area, show me how to lock it. I really appreciate that bc this is my first time renting storage. She was so good that I have a friend that's going to rent a 10×10 sq from her. Anyway she deserves something bc she was that good. Thank You Tina, Vanessa
Great place to store your belongings miguel manager great help
This facility was outstanding and clean! The staff provided great professional customer service. I highly recommend this place.
Buen lugar para usar de storage Miguel ase fácil rentar
Miguel manager great service
Miguek great service good property clean
Gracias miguel por toda tu ayuda bien servicio
Miguel great help easy process app very convenient to use like a control
Been here for years great experience very secure and clean. Manager Miguel always gives me great customer service I'm elderly very limited but he makes it easy thank you.
Sarah, I was very friendly she had great sense of humor for laughter she helped me complete my rental she help me access the app I recommend this place
I moved in March. Everything was fine till today, someone broke into my storage and stole 4.5k worth of Disney Stuff. Someone took down the drywall to get into my unit. The unit next to me is not occupied, it has an employee lock. I am sure it was one of their employees that broke into my place. Or had their friends do it. Staff was great with helping, but they need to rethink their security, and make sure each unit can be properly secured. Drywall isn't enough to keep people out. All you need is a tear down one sheet of drywall to get to the next unit. Think twice before renting here.
Cheap prices good security always clean property manager Miguel awesome
Great customer service and friendly employee and I love seeing Natasha.
Very big spot very clean Miguel grasias for your help app is great
Great customer service Miguel good prices
Best storage public storage Miguel manager great help
App is great property safe and clean miguel great customer service
Buen lugar Miguel y tina buen ayuda
Manager miguel made the process so easy
Renting a space so easy and convenient cleanest storage in El Cajon great customer service Miguel.
I just rent a storage unit from Tina she was very friendly with very good customer service .
Very secure locación thanks for your help Miguel app is great
The el cajon facility can be made safer with more cameras and security, but the district manager ,Rob , did everything in his power to make me feel as safe as possible. Great customer service
Renting from your phone so convenient miguel made it even easier.
Thanks Miguel great service
Went all over el cajon to find a storage and found this one very clean looks very secure Miguel manager made it so easy app is great to use.
Great customer service miguel app so easy to use like a remote control for the gate love it.
Very clean secure place ask for manager Miguel great customer service.
Miguel thanks for your help love the app
Great staff, clean facility, easy reservation process and conveniently located. I've never had a better experience at a storage facility.
Truthfully I haven't had to deal much with the management but maybe that's a good thing. I get there, put my code in, grab or put away, put my code in again and I'm out. Always clean when I'm driving to my specific storage unit and so far had no scares about stuff being possibly taken. I've been using my until for a year now.
Excellent customer service. Tina was very helpful and gave me the best prices . I’d recommend this storage to anyone .!!
Tina was so helpful!! Thanks so much for the service!
Very convenient love the app you can use it as a remote to open the gate thank you Miguel for helping me set it up
Miguel make it so easy to rent a space
Miguel bien servicio y bueno storage
HI My name is Aleicia and I a would like to share how wonderful Aubrey was from Public Storage. She helpful friendly and genuinely wanted to help. Thank you so much Aubrey. You were not forgotte!
Great customer service miguel
Great service. Was a big help
I Came In Today To Get A Small Unit I Had The Best Customer Service Lady Name Tina She Helped Me Out Thank You Tina ...
Just want to thank Tina for being such a professional and providing great customer service. Interactions always go better when “How May I Help You” is not just words but also actions.
They keep my things safe. Tina You Rock! Thank for your great customer service and keep Us from having to do alot of moving.
Tina Helped Me Out With A Big Storage For My Items Very Friendly & Great Customer Service Thank You Tina Again...
Very secure location Miguel great manager very clean place also
Miguel amd tina great customer servicw
Miguel great customer service love this place
I rented a small storage unit for one month just pulled all my stuff out got home and i just noticed all my tools have been gone thru and Im missing electronics and lots of tools not happy !
muy eficiente muy limpio tiene espacio suficiente para edtar descargando y pase o otro carro por un lado.
Always have had a good experience here. I have had 2 units here and recently just did a switch to a smaller unit. The process was super easy and straight forward. They let me check out a few units to see what one we wanted and what was easier access. Highly recommend! Tina is the one that helped us out most of the way and was very friendly and helpful.
Tina was awesome. Very polite and professional. Any storages needs , this is the place. Thank you again!
They have late hrs and early opening. Never have any problems getting to my things.
Miguel was very helpful in finding the perfect size unit and answered all my questions. Fast and friendly service 👍
Tina Has Great Customer Service ..
Miguel made it so easy to rent a space very clean property
Thank you Tina! Excellent customer service!!!
Tina & Miguel such great costumer service !! They are awesome :)
Alot of bums lurking around
Very very clean plase and grest customer service miguel and tina awesome.
Amazing employees. Miguel and hannah are very helpful
We love Angela she was anazing
I been storing at this storage facility for many years and will be storing here for many more. One of the main reasons it's because of the manager Miguel, I am old school when it comes to how to do business being a business owner my self I pride myself with providing top quality customer service and that's exactly what you will get here from Miguel no less above and beyond always. Thanks to this over the years I have referred and will keep referring many friends and family to come here. Miguel and his crew are out there rain or shine just this week 100+ degree weather! making sure this property is tip top shape and it definitely shows. Happy satisfied customer if I could I would give this location 10 stars and maybe even steal Miguel to manage my own business that's who you want on your team. Many thanks!
Tina Had Great Customer Service She Helped Me In Anyway For My Stroage Thank You I Recommend Her.
Miguel helped me get a unit reserved within an hour of me requesting it online. Great customer service and reduced 1st month's rent!
Tina was absolutely wonderful! Today was my first time getting a storage unit, and after expressing that she patiently went through the details with me and answered my questions thoroughly, and after giving me precise directions to my unit she also came out (in the scorching heat, I’ll add! It’s 90 degrees out here!) to double check that I found my unit and that I was doing okay. Thank you so much Tina, you’re awesome and I appreciate you!
When making your storage unit arrangements via the customer service phone line ... Be shure to have the individual that you speak with slow down and reconfirm the details of the rental .. even the correct spelling of your name and phone number including area code and ZIP code spelling it out for them if necessary. Had a speaking to an individual at one of the facilities who is either sarcastic or condescending don't hesitate to politely remind them that their system sent you to speak with them and that you are the customer.
Tina Experience Was An Outstanding. She Help Me With My Storage With A Great Price & Her Customer Service Is Very Excellent She Very Friendly... She The Best...
Very friendly people on the phone and in person.
Sarah's Service was Amazing today. She did a really good job explaining everything. Thanks Sarah!
Sarah very helpful friendly and polite.
SARAH WAS GREAT!! THANKS
It's was all good until Tina wanted to hate
Awesome service. clean units. Never had any problems.
I love this location very safe and secure also very clean
Customer service was excellent will refer people here..Tina and Miguel where fast with service and got my storage unit fast..
Great service Sarah is Wonderful!
Tina is always so helpful and has such an amazing attitude! 10/10 service and hospitality ! Appreciate you!
Tina Has Great Customer Service I Had Am Reservation For A Unit That Was Not Open And She Committed To A Bigger Unit For The Same Price She Is Awesome Thank You Tina.
Great service, quick and easy got in and out Miguel and Tina can help you out when ever you want storage right away. 5/5 stars.
Miguel and time great customer service very clean and secure space best in el cakon
Love this storage property clean and secured miguel manager great customer service
Easy set up got in and out thanks Miguel
I would give this place a 0 rating if i can. They stole my money. I had gotten a one month promotion didnt need the storage for long and when i called to tell them i was taking my stuff out they already had charged my card on the first, when my due date was on the 8th. I talked to one of the workers and said that if i evacuated it by the 7th i would get my money back. Been 2 months now trying to contact the manager ROB and no responce back. Left him voicemails and nothing. I evacuated the unit and they kept my $488.00 dollars. Coorporate as well is no help they tell you to talk to the facility manager. Worst experience
Sarah, is a wonderful employee ! I walked in and she help me find a right size unit for a grear price!!!
Great customer service, I would recommend this storage facility.
Sarah very helpful
Great experience! Fulfilled all our needs!
I went in to inquire about a unit and encountered a woman named Tina who was extremely polite and very knowledgeable.
Very clean, workers are great!
Tina was great help today from a phone call to getting a great deal on my storage unit.
I used this Public Storage location for 6 months and it was great. Miguel was very helpful upon checking in and all of the staff I dealt with were always very courteous. The location is clean and secure and rates are the lowest in San Diego area.
Tina was wonderful! I had to rent a unit for a family member. She went out of her way to help me. She had a great personality which really helped the process. I appreciate her friendliness and efficiency! Thank you Tina! ❤️
Great service clean units 👍
Sarah great lady fast service great price
Tina was very helpful from our 1st meeting over the phone. We called in 5 hours away. She stated that the office ends taking reservations at 4pm but we could still check in after that. We arrived at 4:30pm and she moved through the paperwork with with ease explaining very well the purpose of each document. She set us up with Insurance and locks and at our storage unit in a very timely manner. This was very important to us as we needed to catch an early flight out of Tijuana Airport.
Tina was the best, we were in an out in no time, she was so helpful in showing around, and making us feel at ease! Thanks again!!
Audrey did awesome help today. We appreciate that. Thanks
Great!!!... Miguel customer service is very good 👍😊
Muy bien servicio de Miguel muy limpio y seguro.
Stop the monthly rent increases! All their Google reviews are fake. See each user has only written 1 review! Price starts at $149 move in for a 10'x10' drive up. ... Expect to get a rent increases constantly. They are trying to charge $259 a month for a 10 x 10. The rent increases keep coming and I've never had a late payment. They will keep raising your rates until you move out. Avoid, Avoid Avoid! No rewards for customer loyalty! If you are overseas, there is hope. See this webpage for info on a moving service. https://www.closetbox.com/…/what-to-do-about-my-storage-re…/ See more
Miguel is the only reason why I'll give the place 5 stars. After my storage sustaining a lien he helped me out keeping my items out of auction on the very day it was. Lotta respect for him as to the call center and Rob Forgosa the District Manager you need to be more so like this employee. Being cold and uncaring you are. Miguel out shined management and his coworkers. Thanks Miguel and I appreciate you and your service to me.
Great service even I scheduled in different location still great help and location thanks to Miguel making it happen quick and easy process
Super easy to use and really good customer service. It felt very secure with my personal code for the gate. I’d happily use them again, especially with the awesome first month rate promotion. Thanks public storage!
Tina did an awesome job showing us the available units and getting the best rate possible. Highly recommend Public Storage!
After shopping all of the storage facilities within a 3 mile radius, I chose Public Storage on N Johnson for a couple of reasons: tbey had an answer for every question that I asked, and some that I hadn't even thought of. The facility itself is well- kept, and every single person from the office was professional and friendly. The introductory special was a great deal, too---$1 for the first month! The rates for the size of unit that I needed were very competitive to start with, and the great service along with the move-in deal made it a no-brainer.
Moving to a bigger unit..... service was nice
Worst customer service and DM never calls back to discuss problems.
Hannah has AMAZING customer service. Made everything super easy.
Second time I have rented a storage space at Public Storage. Fair price, clean space and good access. The staff was very helpful. Recommend.
Sarah was very helpful personable fabulous!! Very great employee to public storage
Very clean facility miguel great customer service
This is my second time renting a storage from this location and I highly recommend them! They are extremely professional and caring. The prices are awesome and better than any other storage company!
Natasha is amazing! Get her something nice on April 1st... it really is her birthday.
Got a storage and once moved things in 3 days later realized it was to small went to office and asked to move up to a larger unit. They said I would have to pay that new you unit in full would not get back what I had just paid for the first month. And they have given me nothing but attitude about getting items from my storage.
Natasha was great made sure I got the right the unit. Clean units you definitely you get what you pay for.
Miguel and Hanna great customer service
Hannah was AMAZING. Extremely friendly, helpful, knowledgeable and made it easier than ever to get my unit.
This is a great facility Natasha and Sarah give great customer service I love my chats with Natasha outside on the yard.
Staff is great helped me to lol for the right space and very reasonable price thank you so much for making me feel very welcomed and for all your help got there 10 min to closing and she was awesome ! Thanks:)
Sarah was very informative! Great service awesomely HELPFUL!!
Sarah Is so awesome helped me get a great space for great price . Very clean spaces feels super secure thank you guys for making my storage posible . Will definitely send customers your way !:)
Arturo and staff were friendly and helpful walking me through each step of getting a unit. I like that these units are easy to access by just driving up to a door.
I love the staff at public storage on Johnson in El Cajon Miguel was polite helpful and found the right size storage at a great price I would not ever rent from another storage facility. Don't even think about going anywhere else. American Family storage is the worst place ever they are com artist. Avoid this piece and rent from Public Storage in El Cajon clean honest great people. I give them 5 🌟
Awesome my favorite person Sarah in El Cajon will always use their service
Arturo was fast and thorough and made the check in process very easy. Thank you!
hannah, miguel, AND sarah were very helpful and made my whole experience swift and effortless! they were all informative and friendly, i truly appreciated their approachable attitudes! if you want affordable prices and courtesy, come to these three on johnson!!
Hannah and Miguel are extremely informative and patient! Great service! Awesome first timer experience... they made everything super quick and easy.
Based on our first experience, this is a great, convenient storage facility. Hannah was spectacular! She was friendly and knowledgeable.
What time can renters enter the facility?
Tus peoperty os the best! Crear suavice anda management Miguel Sarah anda gana afe great
I’ve never had a problem with this Public Storage. The staff is always friendly and helpful. The property seems to be safe and secure, although if you’re a woman I wouldn’t recommend going at night, it gets a little creepy!
Sarah was very helpful!
Great customer customer service will definitely recommend
Good customer service definitely will be keeping my unit
Clean secure property love it
Good experience SARAH
Jorge was great
Excellent customer service, friendly, staff and affordable. Jorge I appreciate the experience you have and approachable attitude... Very warm attitude. Thanks for care of my property m
Took care of me like Miss Juanita was wonderful and formative
Great property Miguel great customer service
I appreciate good customer service from Jorge and Miguel.
Thank you for the great service. Everything was quick and easy. Also thank you for tolerating our terrible humor.
Todo fue perfecto asta en entregarlo gracias 100%recomiendo
Absolutely horrible! All these good reviews are definitely fake. They “get” you by starting you at a low ball price and every few months they raise your rates! They started me at $145, then $178 a few months later $199!!! Total greed. Go with someone way cheaper that will guarantee you a steady rate. You have been warned!
Muchas gracias Jorge
Great customer service. Will consider going back when in need of another storage space.
Jorge was very helpful,courteous and informative!
Love this place very clean secure and the customer service is top notch ask for Miguel property manager
This place has been the worse place ..Don't rent here.. First the storage next to me was broken into . And they treated me different after even acussing me of taking something and looking in my truck.. Than apologizing later.. Than a mess up with my income caused me to run late and a fate fat was tacked on. I asked if they could wave wate fee and let me pay payment and move out . They said no. I continued to battle other issuse in my health and moved to Julian .Before I knew it my 170. for a 15/10 was up to 425. Than 580. I begged them to wave late fee and they said no . I know for a fact a storage will let u wave a late fee and go ahead and move out as long as they get thier rent. Not this one .. My storage was sold and I was thier the day of sale begging them to just wave the late fee. They didn't ...they said my pic I would get back I went the very next morning they said it was all gone. They had no remorse to what I lost and they lied when they said my pic and personal documents would be saved .. Don't trust these ppl.. I lost my family stuff fam pic and stuff that was suppose to go to my brothers kids my brother mother and father have all passed away . I can't get back what I lost ..that's all I care to say ..
Jorge muy amable
Gorge and miguel great customer service
Thank you for great service
Great customer service would recommend to my friends!
Sarah was fantastic Quick and I’m on my way
Very clean secure place property manager Miguel always professional highly recommended
They were really great at showing the unit and over all great customer service.
Excellent customer service and super sweet people who work here!
Clean secure facility love it
All ground floor. I chose the outside drive up unit and it makes it so easy to load and unload equipment quickly.
Jorge was outstanding in customer service.
Jorge is super sweet and very courteous, friendly, helpful, and thorough, I enjoyed this task of finding g storage because he was awesome! I recommend Public Storage. Jorge is a great asset. I felt he is sincerely personable and professional.
DONT TRUST ANY OF THE REVIEWS INCLUDING MY ORIGINAL ONE BELOW BECAUSE WE WERE ASKED, OR rather FORCED TO write a review after check in the first day. Just rented a space at PUBLIC STORAGE in El Cajon, CA. The front desk clerks name was Jorge was very friendly and provided all the pertinent information and determined to solve a problem on the 💻 that was attaching my name to someone else's account, mainly because I have a common name in San Diego. So he worked it out and got it resolved in no time at all. I got a great deal and the property is easy to enter and exit from with plenty of room for parking next to your unit. I believe all spaces are on the outside with a roll up door. So far I would recommend this place for storing your item's. This review however is based on my experience from the day I checked in so check back in a month or two to see if I've had a change of heart. I don't think I will9 though. Looks good enough to me.
Not a very safe storage facility our unit apparently got broken in at 10:30 at night we did not get notified until 2:30 the next day police came out we made a report employee working was very friendly and helpful but at the same time it seems like they definitely lack insecurities as we were shown three or four other units that have been broken into and that it's a been an ongoing thing
Would NOT recommend using this storage place. Super poor customer service and crazy high prices that they’ll keep raising on you. We were overseas so forced to continuously pay more, and once we got back they made us pay an entire extra month upon cancelling. My advice- military and expats DO NOT use them unless you want to keep paying more and more while your gone and then even more once you finally get home after being gone for years.
Great to be here, management is awesome! Very secure and clean!
Great customer service super clean property and secure
Good service.... clean space. Would use again.
Always great service and friendly service.
I have NO clue how their google reviews are so high, Yelp seems to be a little more accurate for this place. The unit was alright while we had it, but we were overseas so didn’t go in it for a few years. The problems were they increased rent significantly and since we were overseas we had no choice but to pay it. The biggest issue was upon trying to close. We just got back in the country with our newborn twins and tried to cancel on March 1st as we have no use for the unit anymore. They told us we have to pay for the entire rest of the month, so another $220 from us. Zero flexibility. We’ve dealt with other storage units before so I know for a fact it’s them choosing to have poor customer service. Do yourselves a favor and check out the small family owned places. I promise you’ll actually get decent service and not money hungry con artists who jack up your rent every chance they get. We are also working with our company to let the other employees with units there to cancel before leaving overseas.
Angel gave outstanding service. Thank you very much.
Service very good,and very professional,and people friendly.
Expensive and Dirty. Lots of Exterior Trash laying around this facility. Seems nobody cares as they just walk past it...cause its everywhere!
George was a great help on move in day, can't say enough about how helpful he was. Took a lot of the stress away that day!!! Thanks George!!!!
George helped me so much. Thanks George!
George is the Man
Muy bien atento el servio de Jorge
He's the best!!!!
Update 11/15: Upon requesting access to the bathroom I was cornered by an employee whose name I’ll refrain from mentioning out of respect for the pleasant first interaction, to be told that I was officially restricted in my usage of the facilities. He further stated that Last time I had been there I had been there past 9 which was ridiculous because the last time I was there I was promptly out before 7. He stated that they watch the cameras thourghly and that if I fail to comply then they would be evicting me. Personally I think that the situation was poorly handled to say the least and has for certain ensured that I will no longer be doing business with Public Storage. Unfortunately I have to give 2 star rating because of Public Storages failure to communicate. Due to a work schedule that is unorthodox I have stayed a little later than I planned and in retaliation Public Storage prevented me from accessing my unit after 6 even though they are open til 9. I was never formally informed of this change and showed up several times just after 6 in need of important documents left in my unit only to find that my code didn’t work. I understand that there are specific times that one can access their units but the lack of communication not to mention the level of effort the employees go to make you feel uncomfortable while arranging your unit is ridiculous. I’m currently looking for a new storage unit even though it will most likely cost me more money to move my items to a new unit that is more friendly and flexible in hours rather than stay here where I feel the pressured to hurry up and get out and to be treated like a pest rather than a valued customer.
The best storage in the world. I will always come back, anytime, thank you so much.
Angel was awesome and very helpful thank you
Easy access, plus you can drive right up to your unit. All ground level!
Great job u guys.
Love this space Always clean and secure Miguel and Jorge best customer service
Great experience storing here, would definitely recommend to my friends and family
Miguel y Jorge great place to store clean and secure
STOLEN! Worst Storage unit ever! NEVER STORE YOUR STUFF HERE. Used the Labor Day sale to purchase storage , kept it in unit for only 20 days: employee GEORGE and Manager said “Give me a break” and also had a box cutter at us , digging into his pockets making threats when we said we would call police! Employee knew our names when we walked into the Public Storage unit without showing ID( never met this employee before and didn’t even know stuff was robbed out of unit). we’ve only been there once on Sept 4th and was a very quick transaction besides the employees forcing us to buy the a $25 lock from public storage only and forcing us to buy insurance only from public storage . Called El Cajon Police to file a report for stolen things and threats and harassment from employee George with box cutter , and refused to let us close the account!!! Locked the door and said he was “ out for lunch” ... COPS NEVER CAME ! They hardly have the cameras ... SHADY BUSINESS THINK EMPLOYEES , OR WHOMEVER BROKE INTO UNIT . OUR PREVIOUS PURCHASED LOCK WAS BROKEN OFF WITH A LOCK CUTTER !! NEVER NEVER NEVER NEVER STORE YOUR STUFF HERE!! Cameras don’t look into all the units and they WILL NOT RUN CAMERAS BACK FOR YOU IF YOUR UNIT IS BROKEN INTO ! Horrible experience ... yet...GOD IS GOOD and SEE ALL THINGS!!!!! WE KNOW THE BLESSINGS ARE GOING TO COME STRONG !!!
I have had a pretty good experience here so far. The rates aren't too high and the gate access is later than anywhere else around.
The staff was so rude,and unhelpful. I would never go there again. Choose Ace Storage. The staff are so helpful and nice. I will inform Corporate regarding the Johnson Ave location in El Cajon Ca.
Servicio muy excelente waw...
George was very helpful and friendly
Good customer service
Absent minded like I usually am I forgot to lock my unit cuz I noticed that when I was halfway across town and there was still on my key ring regardless to say I didn't get back here until the next day and I was just totally impressed by the security of the complex, on my arrival to the complex the manager had noticed that the key cylinder was not in the lock I apologized but it was nice of him to notice that
Quick service and friendly.
Cindy and Miguel were awesome and very helpful...
Cindy was spectacular
Miguel and Cyndy were great good customer service. Good location.
Miguel gave me excellent service, I was able to understand the contact.
Great customer service. Safe to store
Good price for storage
DeAngelo was exceptionally helpful fully explaining the contract details in clear, concise and accurate terms. Took a walk around the facility and inspected the unit I would be renting. Impressed with his knowledge and expertise and would highly recommend this facility to anyone in need of storage
Quiet Secure Storage then please are very friendly and will help you with what you need
Miguel!! Is great
Liked using this Storage... The people Work with you in Binds and are very friendly.. Thank you. If I need you I will use you guys again..
Angela was very helpful to me. She is always personable. I tend to look forward to her anytime I come to the office. She needs to teach people service. I also meet Marcella is also friendly. Update: I continue to be impressed with the hospitality and cordial attitude of the staff, especially Miguel. I thank him and other staff for their wonderful service.
Muy buen servicio, la señorita q me atendió muy amable. Los espacios en buen estado. Lo recomiendo. 👍
Natasha is a very helpful person she was so nice and helped me to find the pest deals
Great service thanks to Cyndy
D’angelo gave us wonderful service!
Emily was very helpful and informative! Hooked me up in minutes!
Emily Handled It!! Go girl!
Great place very clean very secure miguel eddy the best customer service
Cleanest storage place ive been to. Havent seen any rats or anything sketchy here. The staff is super nice helped me out with everything. Definitely will rent here again.!!!
Emmalee is amazing great customer service rent here!!!
Emmalee was amazing she is so nice! Great customer service!!!
To Miguel public Storage Rob Johnson they do the best service and good customer service I would appreciate everything bagel thank you
Expensive. Insurance is a requirement if you store here, but DO NOT go with the insurance they offer. It does nothing for you if anything happens to your belongings. Rodent -infested, dirty ... Go elsewhere is my suggestion.
Good place to store stuff you don't have room for
Storage facility is well kept and the staff is very accommodating. Emalee gave me excellent customer service.
Miguel and Eddy best customer service clean secure facility love it
Muy buen servicio y personal amable
We had an amazing experience! Thank you for helping us out Eddie!!!!!
customer service is so great here! miguel and emily are so kind. the property looks amazing its nice and clean. recommend this place to anyone!
Apa cabar ,cabar baic terima casi
Excellent service and reasonably priced
OMG rats 🐀 running around, rude people at the front office the lady named Emily was very unprofessional and wouldn’t stop interrupting me. She told me I might have something in my storage that rad are coming BUT the the rats not in my storage they’re running around the property going from one storage to another. Miguel the manager will never return your call. Please do yourself a favor and run from this place.
The gate code works. The gate moves fast. The storage units were clean before we got to it. There's no trash laying around everywhere. For storage units this is a pretty darn good one
This storage facility is the cleanest I have ever been to! The staff in the office are all extremely helpful and all have great attitudes every time I need to go into the office or when I run into one of them out near my unit. I'm very happy with my rental experience here at the Johnson Avenue Public Storage Facility location.
Wendy did an excellent job despite being short staffed today. Very professional and courteous! Miguel, the manager on the other hand was more worried about the time I was spending there sorting out my storage items that keeping units from being broken into.
this place is amazing! i came with some questions on a 10x20 miguel and emily were so nice and helpful. when i was shown the space i realized it was way to big Emily showed me a 10x10 and i was sold. cleanest storage place ive ever been to with the friendliest staff.
Best customer service Miguel is awesome
The staff here are above and beyond customer service rockstars. A friend and I were dismantling metal utility shelves in the storage unit, when a piece he stomped on popped out and gashed his ear pretty badly. It looked like hospital time but when I asked for the bathroom key so my friend could wash his hands and clean the wound, Emily said “I’m a trained EMT medic, let me see if I can help.” She got some cleaning solution, gauze, tape and gloves, cleaned his ear and patched him up. I was concerned he might need stitches but she said “Nope. Keep it dry, put Neosporin on it and it will heal up.” Thanked her and offered a tip, but she said “No thanks. It’s just what we do.” Big shout to all the EMTs and medics out there, especially Emily!
Exelent Customer servicentro Miguel the best
Good promotions 👌🏼
Wendy is awesome!!
It's great have a blast every time I get to go in the office
Really nice friendly staff. Verry pleasent expeirence
Miguel helped me with my reservation and setting everything up. I was worried it would take a while and we were finished in 10 minutes tops. Absolutely great customer service. Everyone in the office seems super friendly.
Miguel has been a great manager. Top notch service. I would enthusiastically recommend this facility! Great security!
I came to inquire about a storage rental since I moved into a smaller place. Jazmin was very pleasant, also informative and patient and she was able to answer all of my questions about available space and pricing.
Needs someone to clean the grounds but very nice staff
I was greeted by Jazmyne ( I hope I spelled her name right) she was super helpful and also friendly had good customer service unlike other storage places I've been to she had the answers to all my questions
Best storage spot I have ever stored at new manager Miguel keeps this place always clean, secure and top notch I been storing all over California for years and this place is so far the best they actually care love it.
Clean, convenient and friendly staff!
Great customer service! Wendy was awesome and very sweet! But please fix the AC in your office. Your poor employees need it!!!!
good service and big and clean units. thanks wendy😊😊
Friendly service, Miguel,Wendy,Anna. Thanks!
Corporate Nazi Storage. Churn em and burn em is their motto. I have been storing in El Cajon since 1999 mostly with nice family run facilities. I stored here for 2 years lured in by the low introductory rates. This company was the most frustrating, inflexible and overall difficult to work with. Avoid these major chain facilities for better service, lower rates. Try First Street Storage or Benedict Ave Storage for good helpful people.
Miguel took care of it. All good to go.
Cyndy helped me pick out the perfect size storage, and was the best price i could find anywhere.
Miguel helped me out a lot. Showed the facility and lockers and answered all the questions I had. Thx
Love this property Miguel awesome customer service
Wendy was great and made the move in process fast and simple
Ana was so helpful. She helped us with everything.
Great service from wendy, highly recommended
BEST CUSTOMER SERVICE IN EL CAJON LOVE THIS PLACE SECURE CLEAN AND VERY GOOD DEALS. MIGUEL, JJUENDY AND ANA ARE THE BEST.
Miguel and Wendy are always in great moods and they make my monthly visits to make my payment so easy and pleasant, they're always so welcoming!!
Miguel and Wendy were knowledgeable and friendly! They helped us choose packing material that would keep our property safe. We feel confident leaving our property here!
Wendy did an amazing job. Super easy to get a unit.
Miguel and Wendy awesome customer service
Milly was great, very helpful, and quick. A pleasure to work with! Thank you!
Excellent customer service Miguel and Ana
Great, easy to get all docs to get a storage unit, customer service was outstanding.
Wendy is great..Good customer service really recommend this place.
All were great very helpful.
They were very friendly and helpful. They were willing to find me the best rate for what I needed.
Cindy is a great employee.5 stars
MIGUEL HAS THE BEST CUSTOMER SERVICE PROPERTY SECURE AND VERY CLEAN
MIGUEL IS VERY PROFESSIONAL AND KIND, SHOWING US OUR UNIT, MAKING SURE WE WERE SATISFIED WITH IT AND MAKING SURE OUR PAPERWORK WAS QUICK AND EASY.
Miguel is pretty freaking awesome!! He was a great help. Eddy was too!! Killed it guys!! Wel'll be back.
Miguel was a very helpful when I went in
Miguel was professional and quick with service I've used this place several times and definitely will recommend to anybody. cheap and affordable and the best in San Diego
Close & friendly Miguel
Wendy was awesome. Close to the end of the work day and she was pleasant & helpful like she just came on shift. She helped me compare units and pricing to pick the unit that was perfect for me. Thanks again Wendy.
Miguel they were helpful
Miguel and d'angelo were wonderful and great at customer service!
The girls was very nice, only doing her job. But they are a rip off...sure you get a great deal on the unit, but then it's $20 for this, $20 for that...$22 for a lock that can only be used there, it's the only lock that can be used, and you HAVE TO purchase it!!😠 So $60plus later, it really wasn't a deal at all😞
Wendy is very professional will a witty personality. ..a keeper!...
Shady people run this facility. Our contract stated that our lock would not be cut until 60 days of failed payment. Here we are 35 days later and they cut our lock and didn't bother to replace it. Ten days later I received an e-mail stating that no lock has been on my unit since they cut it. Also they felt it necessary to divulge my units status to a friend of mine who went behind my back to find out if he could sneek into my unit to get some things of his before they locked us out. I am pissed and if I find that my unit has been ransacked or even rummaged through I will file a lawsuit against them. Just beware they do not follow the agreement that you read and sign.
Very easy to get the storage unit
Great location, easy ground level access, super friendly, helpful, and knowledgeable staff. Wendy made this a breeze and turned a potentially miserable experience into a great one. Least expensive unit for the size in entire San Diego. Wendy rocks!
Miguel was awesome. Clean units. Smooth, easy and fast. Thanks y'all.
Great customer service,great prices,I would recommend this to my friends. Jorge was very helpful
The team here is great! They helped me for the entire process. Miguel was nothing but helpful and professional. I would recommend this place to anyone, everything is convenient. For example everything is first floor and most of them are drive up units, there is no need for elevators or stairs. Love it!!! Thank you Miguel and team!
Best customer service from Miguel!
Outstanding service from Jorge and Miguel. Recommend this place to anyone.
Quick and easy check in. Shelsey was super sweet and efficient.
Once again the staff (Miguel and Luis) here proves that storing my property here was a great choice. They make you feel like you property is safe and are paying attention to what is actually happening on the property. Miguel and Wendy where very accommodating and help with the dreaded chore of moving.
Carlo was AWESOME!!! THANK-YOU so much for ALL of your HELP!!! 😄😊
They are constantly monitoring via cameras and on foot, extremely friendly and service focused. Willing to go above and beyond to make this your best storage facility.
I arrived @ Public Storage & met with Miguel in regards to my reservation. I found him to be a incredible person. I'm from Arizona & have been here in California for 2 days & have experienced some of the most rudious & disrespectful people I have ever met. I'm a retired US Navy man & a senior. Miguel made my day a whole lot better. To the people in corporate. Thank You for having a knowledgeable, respectful individual that cares about a customer in ever aspect. Again Kudos to Miguel
Great customer relations, Wendy always greets me by my first name every time, she assisted me with all my move in and packing supply needs.
Wendy was great and very helpful !
Wendy was great on everything she explain all the things we need to know
This place used to be real good , since Angela the property manager left it went dow pretty bad , there is some homeless people there , the place is not as clean as used to be , and the manager Rob he is Rude to us and he seams to be always in a bad mood
Miguel was a very nice person very efficient and very concerned about my needs and wants I really appreciate the workers here at the storage
I just want to thank Carlos for the great service he provided for my mom and I! He was really helpful and provided us with all the information we need and wanted to know! Also too see the unit clean was a plus!! Thank you!
Miguel was really helpful, friendly, attentive and gave an exceptional customer service. We had a comfortable move-in. Thank You !
wendy and miguel deserve two thumbs up
Wendy is wonderfull ! Makes the process easy . A joy to work with !
Best customer service from Miguel and Wendy
Great place, very clean. I recommend it to any one that wants a nice quiet place to store your goods. Talk to Wendy or Miguel they will hook you up
Miguel is super rad!! Funny, knowledgeable + accomodating dude.
Wendy's customer service was beyond 5 stars! Very helpful and informative, made the process simple and pleasant!
Miguel was awesome, he was very professional, helpful and courteous when I came in to get into my storage. Good to see a smile at the beginning of someone's shift, good job.
Wendy 3.0 at your N. Johnson location was awesome. When she called to confirm my reservation. She asked me some great questions to help me choose the right size storage. If she had not I would have had wrong size and it would have been frustrating because I was moving. Thanks Wendy I appreciate your help.
Jorge and Wendy were amazing help thank you so much and the presentation of the units was excellent
Miguel was the man. He is very professional. He awnsered all my Questions. He made me feel very comfortable. Thanks Alot Miguel Larry. Job well done
Wendy was very helpful and fast and effecient
Great Location Friendly staff, especially Miguel.Worked great for us!
Wendy 3.0 she's very helpful she's the bust
Very convenient. Wendy 3.0 was awesome and so helpful, answered all our questions and the rental process was real easy.
Great customer service and rate on my first month.
Wendy 3.0 is awesome. She showed us the unit, was super helpful, and had a great attitude. :) They had a super great first months rate. Definitely recommend Public Storage for anyone moving. :)
Great customer services and great deals! And we were forced to do this rating crap... haha jk....
This was my first experience with storage units, and it was awesome! Right after I made the reservation online, one of the staff (Wendy) called me on the phone to welcome me and see if I had any questions. They also called me the day before I moved in just to remind me of my reservation. On the day of my move in, I was greeted warmly by both Milly and Miguel. Milly then asked me to show her the inside of my truck, just to make sure that the storage unit that I picked was the appropriate size for the amount of stuff I had. That was so sweet! She wanted to make sure that if I could get a smaller unit, that I would do that because it would be cheaper. Overall, I'm very satisfied with my experience in this Public Storage. Would definitely recommend to anyone.
Miguel is excellent and extremely helpful ! Glad to have picked this place to store my grandmothers belongings.
Mike has very awesome customer service. I called and asked for some info. Very polite!! Thanks Mike.
I came in to rent a storage space the other day and Wendy 3.0 provided great service. She was so friendly and super helpful. The facility was clean and really affordable!
Great service especially from Wendy 3.0. Totally nice and explains everything. 5 Stars!
Wendy 3.0 and milly made my experience great, fast, and as simple as possible! They completely blew me away with their amazing customer service! Defiantly would recommend this location. Ask for milly and Wendy 3.0! :)
Miguel has excellent costumer service and very quick service.
Wendy 3.0 is so friendly!
Workers were very helpful getting me the storage unit that I needed, with a great deal! Awesome customer service!
Marcella helped me out perfectly and was very nice.. I recommend this place if u need storage
I was going to be getting a couple units and the girls in the office told me they had a large unit and put me in the larger unit and saved me more money! very professional and helpful! thank you milly and shelsey!
Molly was a very and helpful
Great customer service! Milly was so nice and helpful. Would definitely recommend this place.
I like how clean it's kept. I like the area. I just didn't like how I was lied to about something very important to me but I can't mention it on the web. I don't like the fact that they don't have more restrooms on the facility and once that you don't need a key maybe put a code in to open the bathrooms. That would be nice.
so far so good
Great service and good monthly price
I love the facility, I rent a storage here and I'm very pleased. Great manager she makes sure the place is well taken care of and everyone shows great costumer service. They make Renting here fun and easy. Definitely the place to rent a storage unit!!
We were helped by a wonderfully energetic lady named Angela. She showed us around to several units and finally helped us pick one out at another location. It's not every day that you get customer service like this.
I went into the office to rent a storage before moving all my items into a new apartment, Angela & Shelsey were very helpful as it was my first time looking for a storage. They reassured me that my items were going to be safe. These two girls are great! Thank you Shelsey and Angela!!!
In service the management is always very helpful thank you
I like the fact that my items are secure and i dont have to worry about anything being stolen , and customer service is #1 , anything i ever need is provided and or questions answered !! Excellent 5 star !!! Thanks
Thank you for your great service !!!
Awesome ladies are wonderful, highly recommend.
Great service,the staff is awesome
Angela and Shelly were amazing! So helpful and kind they made my experience here great!
Great customer service from Marcella she really knows what she's doing !!!
Very nice people
Excellent service! :)
I love public storage, everything has always worked out angela has been a big help I wont have my storage anywhere else but. Thank you guys for everything
I'm always a satisfied customer. Very FriendlFriendly Service.
Angelia and Rick
awesome experience Angela was awesome good people recommend to anyone
awesome!!! they are great
the staff here was amazing! when our "friends" didn't show to help us, the staff here went above and beyond to help us get equipment to make a bad situation better! I will be recommending them to everyone!! thank you rick and Cassandra!! :)
Great customer service from Rick. Very helpful!
The employees have been great to me every time I come in or call. I would recommend using Public Storage
Your employee Wendy at the storage unit is absolutely awesome. She is so considerate and hospitable. Her and the other employees have tended to all my needs. Everyone should come here to enjoy the experience.
Good service,exelent people
Excellent customer service from the super helpful and friendly staff. Angela is AWESOME!
Very clean and safe location. I've had storage here in three different occasions because of the great customer service and professional staff..
Management worked hard to meet all of our needs and went the extra mile by staying 30 min after closing to finish up our rentals. Great facility!
Angela and Miguel are the best in the west. Love you guys
Angela is great!! Great service!!
Angela Has been great since the first day I rented way back....she is always pleasant...friendly professional...Cassandra moved me to a smaller storage and all is well. Thanks..anna
The service here is great. Angela and Cassandra
Great experience by miguel
Miguel did a great good helping me with the paperwork and Angela did great helping me find the size appropriate for my needs over all great customer service
Very kind and very professional.
Wendy provided me with great service.
Walked in today with a couple of quetions wendy the manager was very helpful!
Good experience. Friendly customer service and awesome employees.
Angela is awesome! Super helpful, professional, knowledgeable and pleasant.
I was very impressed with Angela And Cassandra...They were very professional, Angela showed me around explained all they could do for me. I was very pleased with them , However when I called for the reservation I was never told I had to buy Insurance and a lock.Maybe that is something corparte should discuss so that new customers know what to expect when they show up at the location quoted one price and than find out about the hidden charges!!!!!! It was still a great deal but I was expecting to pay $25 and than it ended up being $52.
Bianca, and Natalie showed superb customer service upon my arrival to the public storage location. They held sufficient information in regards to my basic storage question. Thanks to them I am able to achieve my storage needs; in addition, I look forward to renting with them.
Marcella gave very good customer service.
I needed a unit for my tools, I was impressed by the security and customer service, the reps there, Cassandra and Marcella was outstanding, personal and down to earth people.
Marcella was great!!
Great service from Angela and Cassandra. Great place to rent.
Angela and Cassandra are great help. If yiu have storage questions come here. Great service.
Angela is very helpful..
Marcella is the best
Angela and Chancy were great. Thanks
Great experience renting from this place. The girls at the office are awesome and helped my move easier. Definitely the place to store at.
Been here for about 5 years now. And I can say Angela the manager always finds away to make my visit pleasant. Able to provide natural costumer service and well job knowledge, she really helps by reassuring that my possessions are safe a secure. If it wasn't for her I would've cashed out and left long time ago. Thanks Angela for watching my back.
Great service great price... very friendly team member Angela helped out and was very polite
Cinnamon - most helpful and very friendly. She deserves a raise!!
Today I visited ur el cajon location on johnson ave.Natalie helped me with my payment and was very informative on the quries I made. Sge was very polite and knowledgeable. Thanx Natalie you are a very efficient.
Perfect! The staff was great!
Marcella is very kind and helpful
Natalie helped me love in quick and great customer service.
Nateile was very professional and polite and would recommend going there .
These guys are awesome! Chanay & Sevenia
Great customer service
Chancy was a great help
Marcella gave great service. It was quick and easy.
Marcella has a great customer service. Always kind, and ready to help with my doubts and questions.
My experience here was awesome! Marcella was very helpful and a great personality. I strongly recommend if you are looking for storage and you need a quick to stop by here .
Marcella was excellent
Marcella very nice and helpful
Excellent personnel very nice and professional, smooth transaction. Marcella and Angela were very helpful
Great customer service Angela and Sovenia were fantastic. Wish all customer service was this good!!
Marcella and Angela were excellent and had such a positive attitude and great customer service. I enjoy meeting them and would be glad to do business there again because of them.
Natalie and marcella are very helpful.they are the best and pretty too.
Angela is a great employee , give her a raise!!
Marcella was very helpful in getting my rental going and has a very nice attitude when handling customers.
Angela and Marcella were fantastic!!!
Angela is really kind and helps me always.
marcella is a good woker she take very good care of me
Angela, has been professional at all times ,great services thank you
Natali and miguel were wonderful
Natalie and miguel were very helpful at this facility. Well maintained and professional
I had a great experience at Public Storage on Johnson. I talked to Marcella who was always courteous and helpful. The whole staff was easy to deal with and very informative. I would definitely recommend to anyone looking for a storage space.
Angela always gives great service.
Great, happy customer service from Angela. Excellent experience
VERY HELPFUL AND CAREFULLY
Thank you for the great service Angela and Wendy.
Angela was awesome helped us locate storages
Ive had multiple units here and Angela has always taken care of me.great service thanks
Angela Wendy and Marcella are great, thanks for the fun experience ladies. Great customer service, great hours and a clean facility. Definitely the place to store!
Ms. Angela made our transition very easy for us. We recommend Public Storage. The Best Ever!!!
Marcella was gr8 she was a gr8 Highly recommend @ public storage off Johnson in el cajon
Excelent customer service, Angela went the extra mile helping us.
Angela was very good and very helpfull she did the best she could to accommodate to my needs and hwlp me find the perfect storage for my stuff. Great customer service and always greets with a smile thank y'all
Ashley did a great Job,we got the perfect size the perfec price and all because she was soo kind and looked for our benefit...
Marcella and Ashley took excellent care of me. Great place.
Not happy at all with this facility. I was there today to rent a storage unit. They told me they had a "special" going on for the units. Once I got there and found out there was no "special" for the size I needed and I had to pay an extra $17.00 for a "special" lock I left furious. I've used public storage before and I never had to pay for their special lock. I always used my own. It's a bazaar looking silver tube lock that can't be used on anything else. So basically they want you to pay $17.00 for a lock which you can't use on anything else after you are no longer renting their storage unit. Most importantly the employee tried to send me to another Public Storage a couple miles away that would let me use my own lock. Wow!!! The same company but yet a different facility lets me use my own lock. Doesn't make much sense to me and I will never recommend them again.
Angela, Natalie and Rob are the best...thanks for a great experience.