Public Storage Self-Storage Units at 1247 Sweetwater Road, Spring Valley, CA
5'x5'Online only price$ 61/moSmall 5'x5'
$ 61/mo $77Best Price Label1 unit left!
- Climate Controlled
5'x5'Online only price$ 89/moSmall 5'x5'
$ 89/mo $111Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 90/moSmall 5'x10'
$ 90/mo $112Best Price LabelHurry!
- Climate Controlled
7.5'x10'Online only price$ 131/moMedium 7.5'x10'
$ 131/mo $164Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 140/moMedium 10'x10'
$ 140/mo $175Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 147/moMedium 10'x10'
$ 147/mo $184Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x15'Online only price$ 204/moLarge 10'x15'
$ 204/mo $255Best Price LabelHurry!
- Climate Controlled
10'x20'Online only price$ 269/moLarge 10'x20'
$ 269/mo $336Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 372/moLarge 10'x30'
$ 372/mo $464Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Spring Valley Storage Units Near SR 125
With plenty of self storage options, Spring Valley Public Storage takes pride in helping the community find the storage space it needs to get organized.
You'll find us near the intersection of Sweetwater Road and Jamacha Road, just east of CA State Route 125. We are open 7 days a week and we offer a variety of cheap storage units in all sizes.
Roughly 10 miles from downtown San Diego, our facility offers convenient access from SR 125, SR 54 and SR 94.
If you're looking for a small storage space near Lemon Grove, a 5x10 storage unit is one of many storage solutions here, perfect for holding boxes of holiday decorations, old electronics or kids' books and toys that have piled up over the years.
Need somewhere near the Spring Valley Swap Meet on Quarry Road to keep tables, chairs, banners, canopies and supplies? One of our 10x10 storage units provides plenty of space to keep everything packed up together for easy access throughout the year.
For homeowners in La Presa, when you're getting ready for a big move or remodel, grab a 10x30 storage unit to pack up everyone's belongings, plus all of the furniture and household appliances all in one place.
Nearly all of the storage rentals at our facility are indoor storage units, which give you the privacy and comfort of accessing the unit from inside the building. We also offer the option of climate controlled storage units, as well as a number of drive-up, outdoor storage units too.
Inside the rental office, you can even purchase different sizes of moving boxes, along with packing supplies like bubble wrap, tape, rope and foam packing peanuts.
From San Diego to El Cajon and just about anywhere in between, when it comes to finding affordable storage solutions in San Diego County, we've got you covered at this Public Storage in Spring Valley.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 754)
Ashley and Chantil helped me tremendously when I was in the office. They both were very helpful and polite and would recommend public storage in spring valley to anyone. Thank you so much for all your help. Paul S.
Men's restroom is always locked and unavailable. The women's restroom sink has been turned off for weeks now. Not sure how a basic amenity is neglected by the storage company. Besides that storage is OK, the rolling carts are always locked up. 16 Sept 2023 update: Men's restroom is still closed to public and has not been fixed. Female restroom has been fixed but does provide hand soap.
Demme and Chantil were such a great help today! They have the best customer service and great personalities. If you ever need storage I would recommend Public Storage!
Received great service and quickly processed our storage needs
Friendly service Stephanie C. helped me.
Visited this Public Storage to rent out a small space for some extra stuff I don’t have room for. The staff were very polite and helpful finding the right size for what I have. I was shown the exact unit I would be renting and explained how every renter has their own specific access codes to the gates and elevators and how you have access to the floor you rent on. The Public Storage App is very user friendly and lets you open gates and doors and elevators from the push of a button on app when you are within Bluetooth range of the specific door.
Demme and Chantil are very nice good workers recommend forsureee
Very friendly and helpful staff.
Open up late And close to early
great staff.. Chantell showed me the unit they have available she was very nice friendly big smile on her face.. awesome customer service.
Great service Stephanie C was extremely helpful. Highly recommended!!!!
Online shopped for a storage unit. Compared prices and location. Easy online service. Doing online booking was convenient and saved me money compared to the other places. I went by my first day to get packing tape and Chantil was there to greet me. Her customer service was exceptional and she even provided me a map without me asking and pointed out the elevator access and dollys. Today was a little small move as I start my move and she was there again. Pleasant and helpful. She even saw me struggling on video and came to the rescue. I love that she took the initiative and was pleasant. 5 star Customer Service has been hard to find these days and I wanted to make sure she gets the recognition she deserves. Thank you!!! I look forward to my move and doing business with this establishment. So far...I love the cleanliness and organization of the property and the security. It took me a minute to figure out but I'm glad I came ahead of my move (scheduled 7/15/23) to move small items in for now so the stress of moving is not difficult. I also appreciate the items on the showroom floor for convenience.
Public storage has no air conditioning and no cameras to speak of. We had someone break into our unit and steal stuff. The other issue is that they raise the price of your unit multiple times a year.
I WAS HELPED BY STEPHANIE AND JENNY WHO GO OVER AND BEYOND THEIR WORK DUTIES CUSTOMER SERVICE TO HELP CUSTOERS..THEY ARE AWESOME WORKERS !! THEY DESERVE AND A BONIS CHECK EVERY MONTH !!
I’ve had a storage unit at this location for over a year and every time I go, Sarah always provides a warm welcome by being super sweet and attentive! She is very patient when questions are asked and has a calming energy to her. Many kudos to her! :)
Ms Ashley and Ms Shantel was super nice. First time renting a storage and they made it so easy and stress free. Highly recommend . Customer service was awesome. Thank you Ms Ashley and Ms Shantel.
All the women who work at this location are AMAZING. Professional, kind, and always helpful. Thank you Ashley, Chantil, Demme and Stephanie!
Once again i received great customer service. Demme provided excellent customer service. Very helpful and didn't mind answering some questions. Would recommend
The place allowed people to break into my sister's storage unit within two months of her putting things in. The thieves replaced the lock with one they could buy at the place. They told her the cameras only go back a week and couldn't look it up. They made it difficult for her to file a police report because they were closed for 10 minutes. When trying to ask for help from the people who work there they were rude and not wanting to help. Seeming like an inside job the more I hear details.
Ashley was amazing. Very helpful and answered all our questions. Helped us with insurance and the app. Looking forward to working with this team!
Both people at front were really nice, everything was explained well and made my move in really easy
I recently went to make some changes to my storage unit account and the customer service i received was excellent! I appreciate all the help
This is the second review I'm writing. I kindly deleted the first review because the director/manager of the store rob reached out to me after my first review saying" I feel like i'm begging you to change your review, we have meetings and go over google reviews and a 1 star doesn't look good for business" Not that he actually cared about the reason i wanted to cancel my contract in the first place because of the POOR customer service I received. I deleted it because I THOUGHT Rob was going to make sure my money was refunded but its been MONTHS! I've texted him multiple times and he has ignored me. He claimed it's in a check that will be mailed to me and i haven't received anything yet. So not only do they have poor customer service, tried to bribe me to change my review, but also they stole my money.
Had a great experience here at public storage. Demme and Ashley were very professional. Place is super clean and I recommend renting here. Thank you Demme and Ashley you guys have the best customer service!!!!!
This company is awesome, I worked here for 3 years and I have nothing but good to say about it. The district manager Rob was the best boss anyone could ever ask for. He treated his employees and customers with nothing but respect and kindness. He was understanding to any situation and always helped in anyway he could. He was always working even when he was off. I originally only planned to be there for a year because of what I wanted to do for my career but he is one of the reasons why I stayed longer. He was just a fantastic boss and I could only hope to have another as good as him! The company alone was a great place to work, everyone was awesome; and everyone helps each other out like a family. Chantil, Ashley and Sarah were the best, I more so worked with them and we all got very close. Honestly everyone who worked there was fantastic, Victoria and Jenny were always a huge help and they are all great people. I never thought a storage company could leave such a large impact on my life but it did and I’m very thankful for the experience it gave me and the friends I will always have because of it. HIGHLY recommend working here!!!!
Demi and Sarah were great
Sarah is MY GIRL!!!! She's so sweet and friendly when I come in.. hey customer service is on point and she keeps the place TIGHT!!!Come through if you need storage...they'll hook you up! Get it....SARAH!!!@
Best storage in all San Diego! Highly recommend and staff is great
Amazing staff! Clean storage units at a good price! Thank you Demi & Sarah
This place is nice with excellent customer service so friendly and kind people to talk to especially Debbie she’s a chill person to talk to she will help you out
Demi was a great help to me when I was in a hurry to get some items into my storage and show great customer service and was very nice
Sara was so helpful and patient answering all my questions and explaining my account.
Sarah was excellent
Sarah is very nice helped me thank you
Exemplary experience! The staff was very helpful and respectful. Ashley and Jenny, Thank You
This is a great facility. Always clean. Nice size parking lot with an easy entrance and exit for people driving large uhaul style trucks that may not feel comfortable turning them around in a parking lot. Staff is friendly and responsive as well.
Public storage is a great storage facility. The price you pay is the peace of mind that you get knowing that you're stuff is secure.
Sara was wonderful helping myself and husband rent storage at the right budget price for finding the perfect location And deal at lemon Grove And helping us . thank you wonderful experience. 10 stars
Customer service is at its absolute best when working with Ashley and Sarah
Sarah is very helpful
today was my last day at public storage, my time here was Pleasant Ashley and Sarah are wonderful and commentating on my move out and helping me making my move out smooth: even found a lucky penny on my way out. lucky girl - lucky place. thank you. Thompson
Allie and Ashley deserve all the 5 stars, praises and raises possible. Those two always made sure everyone on the premises were safe with a clean area, made sure we all understand the protocols and the elevator/access code. When I reserved the wrong unit size and didn’t realize until I thought it was too late, those ladies made sure everything was taken care of and that we were in the best unit and price available. Thank you for calming us during the most stressful of times. We wish to have had a garbage bin (even if it was extra charge) but understandably we know why, and thank you for being around when we needed you both all day :) for the knowledge and professionalism with the friendliest staff. Sorry this review is overdue but thank you again for the sweetness, security and cheerful personality we very much needed!!
Sarah is a very hard working employee. I flew down here from New York I have been renting with public storage since 2011. Sarah has been such an overachiever and distressing me threw this big move. Sarah is an outstanding employee and manager. Again thank you Sarah for working and exceeding expatatins.
The 5 stars are due to employees Sarah and Ashley. They are awesome! Frankly, after my initial conversation with (I’m assuming) the corporate office, I was turned off because it felt like high pressure sales. However, I decided to visit the facilitiy in person. After Sarah gave me the tour, I decided this was the right place for me. I went online for the best price, then Ashley got me set up to move in right away. Great experience! Thank you Sarah and Ashley!
Super easy set up and the staff is super helpful and kind! Ashley is wonderful and a so helpful! Ashley made the setup process seamless! Thank you!
I went shopping for a storage unit today to temporarily aide our moving process. I went to 2 different facilities in the area before this one and found no availability at the first place and possible availability but poor service at the second one where the lady at the office recommended I shop on their website instead. If I wanted to do that I wouldn't have wasted my time and gas to drive down. I ended up a Public Storage in Spring Valley where Allie took care of us so well! She was very welcoming, I made the comment that she should be in the hospitality industry. She didn't act like she was too busy to help us and she even took us on the property to show us the different size units. The process was very easy. We love the location and the security measures this place has. Thanks to Allie we also know exactly how to get to the unit, restrooms and moving dollies. 5 star service, 5 Star business
Ok bit can't find carts always busy
just wanted to reach out to Public Storage in Spring Valley and thank Sarah for her exceptional help on a terribly trying afternoon . Moving day is difficult under the best of circumstances. Fortunately Sarah was patient and professional in helping us get through this trying day. Thank you for help. Kathleen
Incredibly kind staff who graciously helped when I very much needed it!
Shout out to Sarah and team for helping me open a storage unit ! She was very kind and professional and even walked me to my unit. Sarah also did an amazing job setting me up and conveniently placing me in an easy access location so that moving my belongings was a smooth transition. Glad to have picked an amazing place to store my things. -Kayla
Sarah has the best customer service skills , very humble. She really helped me in a hard situation I an in at the moment. Thank so much Sarah!!
This place is friendly, ladies give the best customer service every time. Wish cheaper but it is what it is per corporate.
Sarah the best customer service and public storage worked out perfectly these past 5 yrs . Thank you Sarah
Alexandra is the best. She was willing and able to assist me with all of my questions and concerns. The staff here seems extremely patient and helpful, which can sometimes be hard to come by.
Sarah was grear service helped me get another unit
Helping a friend move very clean and saraha very 🥰
Expensive to store your item's as they raise rent rate
Great facility and very clean! Sarah was very helpful, and professional.
Friendly staff clean and reasonable prices
Make sure tou move out by the 30 or they legit try to make you pay for an empty storage
I actually have a unit at public storage but looks like only need 2 more weeks instead a month, can I pay only the 2 weeks
UPDATE: Sarah, manager for this location reached out and went above and beyond to provide awesome customer and rectify my previous issue. I greatly appreciate the service she provided. She was caring and empathetic to my situation and offered a real solution. Thank you so much Sarah! Rent for my unit was $151 and has now increased to $343 over 4 years. However, the exact unit at the exact same location is being advertised and rented for $229 or online special pricing of $183. This makes absolutely no sense.
Ali was great! Was very knowledgeable and patient with me. Thank you Ali
I received outstanding customer service from Sarah. Going through the covid blues and she definitely helped.
Sarah was nice when we moved she accommodated all our needs walked us to the storage when we came back a second time she helped us get upstairs when we didn't know what we were doing every time we come and we see her she always has a smile on her face and she's so polite just wanted to let you know that she is been extremely kind and you have a good employee
The service provider Chantel was WONDERFUL! She was friendly and took her time to show me my options and locations of multiple units. As well as take care of walk in clients. If i could give 10⭐️ I would. Great person and saved me time and money.
There are no number labels anywhere so you have no idea where you're going the first time you show up, but other than that it's great!
Jenny was great ! Her customer service was 10/10. She also speaks Spanish which is FANTASTIC! I accompanied my mom and I usually have to translate, but she did a better job then I ever could.
Great place to store your goods. I stored my clothes and my uni essentials and I’m really satisfied with their service.
I got a storage unit here on the 1st. Very clean and very secure. The only downside is that you are limited on times available to go into the unit
Audrey was super sweet and helped me understand the whole process from start to finish. I didn’t expect this to be such a personable experience but this really helps me to feel relaxed and more reassured about housing my things here. I’m so glad I choose this place. 😊😊
Stephanie C. Provided great service with getting a unit setup.
They was here at a time that is normal to be homeless. I would recommend Public Storage at anytime. Shante and other workers are professional and kind funny too ☺️
From the moment I got my unit to the last second I was helped out phenomenally specially by Sarah she’s a phenomenal employee easily answered all my questions and complaints. Sarah help me feel safe and secure while I left my items here during my deployment. This will be my #1 storage facility anytime I’m in San Diego. Thank you Sarah and team!
Sarah was outstanding.. I was not sure on what size space I needed for storage. She asked me everything and got me the right size unit I needed. To be more amazing she is she got me the unit for $1.00! Thank you Sarah you are so sweet and kind!
Ms chantil is very amazing and very nice to me all the girls are very helpful and I love them all they are family
For storage hrs..sucks and for tenant service worst...and for opening hrs., and rent cost is..f....
Been waiting for 30minutes no body in the office they don't even open unit supposed to be open at 9:30am already 10:11 no body in the office
Today I walked in trying to get some information on renting a storage. Currently my life is very chaotic, selling and purchasing a new home and potentially being homeless for 2 weeks while our new home becomes vacant. So because our home won’t be ready for a few more weeks, we are in need of a big storage unit. I already walked in with the mindset of spending a minimum of $500. From the moment I walked in, Chantil made me feel at ease. After giving her a little tea of my situation, she was able to inform me of my options and gave me her recommendations for which unit would be best for our situation. Things haven’t been going our way for the past few months, but today Chantil gave me hope. That when things aren’t always the greatest, you find a reason to smile and you meet great people that can change your mood and give you a helping hand when you least expect it. Needless to say Chantil helped me get situated with a 10X30 and I didn’t pay $500! I’m so very grateful to Chantil, thank you for making today fast, easy and fun. I haven’t laughed that much in a very long time. You are such a light to be around. Thank You from the bottom of my heart!
Very helpful and really nice staff and I mean all of them. Thanks for all your help. Emily Herron
Sarah @ Ashley is Awesome at what they do
Sarah, thanks to Sarah she very nice and really helpful
Sarah was so helpful today helping me with a lock cut request and being so understanding about my rent going up. And helping me add a rent decrease to help me out and understanding her customers. I appreciate Sarah. She also helped me make a payment on your public storage app! She is an OUTSTANDING EMPLOYEE! Thank you SARAH
Clean spaces, easy set-up process, and wonderful staff! I'm glad I chose this storage facility!
Pretty cool especially last minute. A little pricey tho
This is my second time using this location for storage during moves. Unfortunately, I didn't realize I would have to put my entire home into storage this time until 2 weeks before we had to be out of our rental and still had not found a home to move into. I ended up having to switch units two times after starting with a 10x10, then moving to a 10x20, and eventually moving everything again into a 10x30. Sarah was extremely helpful, I was originally going to get the 10x20 while I still had the 10x10 and she suggested waiting until I could move everything out of the 10x10 and into the bigger space on the same day to save on fees. I took her advice and waited but still ended up having to get an even bigger space but this time, thanks to her advice, I knew what I was doing. All of the ladies are super helpful and nice, which makes the whole stressful situation a little bit easier. The facility is clean every time I go and aside from the cart issue (people not returning the keys for the carts, which leads to limited availability), I've never had an issue with anything.
I’ve been a long time customer of this facility and of many Public Storages across several states. This by far is the best. Always clean never had a security issue and the staff was always friendly. Sara the manager trouble shooted a lease issue and I couldn’t be more happy with her professionalism and outcome. Thank you Again !
Audrey helped me today, she was very patient with me. I had actually came back after we finished the process because I had insufficient funds in my account. I can back after about an hour and I was able to get my storage that pertains my needs.
Such an accommodating staff! Always friendly & will go out of the way to go that extra mile for me...thank you!!
The property manager Miss Sarah was extremely helpful above and beyond any employee I have been renting at many storage units and I thought that her eagerness and her excitement for the job and she was well knowledgeable and I believe she went out of her way to help me I don't find that very much in this day and age in San Diego so she's a very good employee most excellent work and I just wanted to thank her for a great outstanding job and I sell them give compliments and go out of my way have a great day most excellent she made it very easy thank you
Sarah was beyond phenomenal! KUDOS TO UPPER MANAGEMENT FOR AN AMAZING ASSET to the company. Sarah was kind , patient and helpful and yet she firmly enforced the company's policies to a tee. A company is built on the customer service for front an follows up with proper management. Please recognize her job well done. Move over president she's coming up.
Audrey, Ashley and Sarah were very awesome and great customer service..
Sarah was amazing ! She saved the day - I would hire her for my company. Thank you Sarah
Sarah was very informative & helpful ..
Sara should be employee of the the month best customer service, friendly and helpful
Chantel is very polite and helpful
Sarah Saved the day!!! Excellent customer service
I just checked out today. This storage facility is clean, safe and staff is amazing. Sarah is awesome and made my check out super easy. My real star is Shantell. I’ve had multiple interactions with her. She is always really helpful, knowledgeable, friendly and patient. Hopefully I’ll never have to use storage again but if I do, it’ll definitely be Public storage on Sweetwater in Spring Valley.
I had stored items for three years here and it was always clean, never saw bugs, etc. They have great security too and helpful and friendly staff. I’d use them again if I needed stiorage.
I just made a payment and Bailey helped me out she was very informative and kind
Clean, nicely priced facilities
Ashley and Chantil has been very helpful with me transferring units and the property is very clean and well maintained I would recommend this place to anyone
I iked how friendly Bailey was and how she confidently answered my questions.
Very clean. Reasonable price. Good customer servise
Audrey was an amazing help, walked us through our unit and gave excellent service.
Audrey very helpful both times I came to the office
Very easy and good experience. The workers are extremely personable and polite. It’s rare to get good service like this.
Sarah at Public Storage 1247 Sweetwater Road Spring Valley California 91977 was great at helping me secure a rental. She was so kind, and patient throughout the process. I feel so grateful for all her help and support! Thank you so much! Frances S.
Ashley and Audrey gave super service.
Employees are super nice and helpful! One thing that absolutely irks me every single time I come here no matter the time there are never enough storage carts. Some people how them for a long time and aren't even using. Be prepared to put your access code in and carry stuff up everytime.
Raised the monthly rate by 25% in one month. It was expensive to start with, but we needed a climate controlled unit. Sorry, but a 5x5 for $100 a month is outrageous. We're moving out this weekend.
Very helpful and work ethics are excellent. Sarah has a wonderful personality. I highly recommend this public storeage to anyone.
The customer service is so awesome! Very helpful, everything is easily accessible, overall experience 10/10!
Good customer service
Received fast and terrific service from Sarah, we walked in and looked at our options and walked out with the unit we needed.
Sarah was Fantastic with perfect service
GREAT CUSTOMER SERVICE! The property manager is very kind and helped me a lot #3008
Audrey was so wonderful helping me thank you. By the way beautiful smile
I came into the property and Sarah greeted me right away, she was so efficient and knowledgeable and helped me right away on picking the storage of my needs! I highly recommend Sarah and spring valley location !
Audrey was exceptional and very knowledgeable she help me find my storage and I really do appreciate all the help. She went above and beyond
Sarah was excellent!! This is the #1 storage I was so happy to get my unit here with excellent service and also an upgrade on my unit because the one I wanted were all gone! Highly recommend if your looking for great service and go be taken care of!
Best place in SD! Audrey and Ashley went above and beyond to show me everything. Audrey took her time to walk me through every single step and made me feel welcome and confident about everything. I’m happy to have found that place, I feel to be in very good hands.
Audrey was outstanding!
Sarah was fantastic! We came by a few weeks ago and Sarah Was knowlwdable that made us feel very confident on where we would like to store are belongings. Thank tou Sarah for your time and respect during are hard time.
Beautiful property, very secured
Great customer service.
Sarah was wonderful!!
Sara is the greatest
Sarah was wonderful,my check came in late due to the recent holidays Sarah was very generous and was able to help me waive a late fee. I am very grateful! The staff is always so friendly!
Has a wonderful experience and thus facility. Recieved the Best customer Service from Jenny. She was very knowledgeable and was quick with answering all my questions promptly. She also assisted me with the download to my phone. I work with disabled adults and they were very pleased with the service she provided
Walked in the office today to make a payment for both my unit Sarah is always so greeting ! She has such a great memory. Always a pleasure returning to public storage. I recommend this location ! great staff and friendly very clean facilities
Great place, good customer service
Sarah was great help
Came in to buy one XL box and the ladies were so friendly and helpful, they even gave me some tape and scissors to help me seal it because I was going to the post office after. Thanks again, you guys were great and have gained a loyal customer!
Audrey was great! Great service. Quick also!
Sarah was friendly & very helpful. She walked me Though every procedure so l got hands on training & I'm confident I can repeat it. Thanks Sarah
This is a very clean facility, like the security very much as well. Was taken care of by a lovely young lady named Thalia, her customer service was excellent. Thank you very much for your help Thalia!
Beautiful service by Victoria and Racheal
Audrey was excellent!
Audrey was wonderful! Great customer service. All the reps were awesome including Ashley, Sarah!
I’m very pleased with how friendly the staff are here. I had Sara helping me choose the right size of storage I needed for my things. Very happy with the monthly payment. Very affordable. Over all great service.
Wonderful customer service from Chantil and Sarah would recommend this facility to everyone
I hate how they shortened the unit to prevent people from climbing into units. They should have made the walls higher
The general manager Rob and a Chantel helped me out so much today I am so thankful and I appreciate their help so much they went well above and beyond to help me! They deserve a raise PRONTO! I have never been helped the way they have helped me seriously ! They don’t get paid enough for the work they did to help me with my storage unit! I love this location the best location ever!!!
They were very friendly, helpful and was able to answer all my questions. Good prices.
Audrey, awesome customer service and great personality.
Greatest customer service I have in a long time, bailey made everything with ease just like the breeze. Highly recommended
Melanie was super nice and helpful. Thank you again!
Ashley and Audrey are very helpful and very nice most importantly very informative!
Sarah is an amazing
Public Storage has a wonderful crew. They helped me with so much over the last few months. Have had nothing but good service from Chantil, Ashley, Audrey, and Sarah. I would recommend this Public Storage to everyone. The customer service was excellent.
The staff is helpful and friendly, and the facility is clean and well lit.
Love the App and how easy it is to access my stored items.
The staff here has gone above and beyond for me multiple times. Super awesome staff at this location!!
I came into Public Storage today with plenty of questions and Audrey was who I had the pleasure of assisting me. She was very polite and helpful throughout the whole process. Thank you very much Audrey continue the great customer service.
The storage area is very clean and the employees are really nice and friendly! I would recommend this place to friends and family!
Sarah Excellent Service!! Took x Care of Me Thank You ,!!! BELINDA
Chantel was very helpful, Public storage is a good place to store.
Very easy access, available storages and friendly employees.
Clean facility and amazing workers!
Store number 27262 was amazing to me I had a problem doing it online to book my storage unit and I couldn’t get it I didn’t make it in time my storage unit was rented I called them up at that store I don’t remember the lady’s name but she helped me out so much that I just want to thank her and she did a good job she made my day I had a very stressful day and she made my day I got my storage unit and now I can start moving my stuff in and not worry about it I just want to thank her and thank you
Excellent service!! Thank you Jenny
I happened to walk by Public Storage & this is what I get for walking. I have no idea about this place
Easy in and out. No problems here.
Thank GOD they had 10x20 units available. They saved my bacon.
This my first month storing here and I can say customer service, the units was clean and bathrooms were clean and in working order, I'm glad I chose this storage facilty
Sarah is very professional ! She blew my mind. Beautiful facility very big. Sarah is fantastic
Sara was very pleasant to work with an very helpful staff professional she helped get us started an the space was very nice an clean
Great, quick, efficient! Staff are very sweet and refreshing! The storage units themselves are very clean, and the security is top tier! I would trust leaving a few of my expensive items in my storage knowing they’re safe! Great experience overall! Thank you!!!!
Do not use these facilities. While the place is nice and new the staff is horrible! Treated me extremely unfair was disrespectful and just lack class. I have never i mean ever been treated as bad as i have at the place. The project manager looks like she’s on drugs. The other 2 people were just very unprofessional. I repeat do not use their service. You can only access until 6pm. Just go down the street and use cube smart which you can access until 9pm or so.
Came into this location to look into transferring spaces Sarah helped me loom for one also helped me download the new ps app I have been a tnt since 2017 love the employees and the facility!
Great service and very clean. Ashley and Chantal great customer service.
I had a great experience with Chantil she helped me out a lot thank you I would recommend to anyone
Very pleasant staff, from manger on down, safe and secure, Although their cut your lock after 10 days of no payment is a little hard when you have to purchase another lock for $25, over-all experience I give a 5 Star 1 year plus was my stay, "Hope the stuff you're storing is worth it
Cameron helped us out so much! Showed around! And got us a great deal!
This Public Storage is by far the best in San Diego your cleanliness is a plus. Your employees have absolute great customer service. Highly recommended, thank you for your services.
I had a great experience with public storage the workers were very kind and helpful with my questions. I will always use public storage and recommend them to anyone.
I have had a great experience using Public Storage. The place is clean and safe and the staff has been very accommodating whenever I needed anything. Desmond helped me out when we first got our unit and has been very professional and friendly every time I have seen him there. I would definitely recommend Public Storage.
Hi do u have a storage available to go see this week
Dope people and they work with you if you’re behind on storage payments. Cool district manager too.
Good customer service but they only let you get one cart which is a inconvenience when you have a lot of stuff to unload from your truck.
Clean space and super friendly staff!
Service: Excellent Facility: Clean Audrey: Perfection Desmon: Flawless
5 Star storage facility! I needed storage while in transition and the staff here provided me with all the help I needed. The building is very well maintained, clean, and SO secure! Desmon, Ashley, Audrey and Chantil are always ready to help with any questions I had and give me a laugh. They really take it to he next level! Don't bother with the "competitors", there is no match.
I found my new family in business here at Public Storage, only because i get the best customer service from Chantil, Audrey, Ashley and Desmon.... Blessings!
Customer service is great.
Came to an appointment today for a reservation. Desmon was at the front desk, helped us with everything. Was very nice and informative. Would recommend to ask for him for your future reservations!
Is clean great customer service 👏 👌 👍
Chantil is the business first off. She took care of me with the upmost professionalism.... Extremely nice extremely helpful.... All I could say is I wish everyone that works at storage units treated me the same. Soooo helpful. Thank you chantil!!!! U deserve a raise... 6stars
Had the opportunity to work with Ashley, Chantil and Desmon. They were all a pleasure to work with. They handled our special situation delicately and professionally. Highly recommend.
A big shout out to Desmond, Audrey and chantil for the help of getting my storage units. I have multiple units here and every time I need another unit I get great help and hassle free renting the units I need . I work for an emergency pack out company and need storage units asap . When I'm in the area I will always use public storage. This facility is well kept . They are sanitizing all the door handles and bathroom's as we were in packing our box truck.. this is a climate controlled storage facility so it's great for storing important items that will not normally do well in a regular storage facility.. these guys are great and always on top of every little detail to helping there customer's.. thanks for all the help..
They were great and super helpful, Chantil help me choose the right storage size for me.
Went to pick up things for house of hope,a children's home at our church
Very helpful and accommodating. I am very please.
Patricia muchas gracias por tu Exelente Servicio😊
Top Notch Public Storage. Super clean, super friendly staff and plenty of room to move your things in.
I wanted to especially thank sheila at public storage pacific coast hiway store she was always so patient with me and always was nice when i used the restroom thank ypu sheila
Nice and clean facility with friendly staff.
The best service nice people end help the customers all time i am happy happy wiht everyone thanks 😊 😀 😘 😄 ☺ 🙂
Love them. Very honest and quick tell you details by details.
This is the worst PLACE I've ever seen, They made my sister put her stuff back in the unit just to charge her for a month. The office and District Manger have no Customer service. They're more worried about going home on time. I would never understand how you can mange a place and take peoples money with no understanding of the word Customer Service. Seeing that I work in the Customer Service Field for over 20yrs.
Always clean and great staff. Ashley is always so friendly, cheerful and helpful.
I had the best first time visit ever re: storage facility. Patricia and Ashley very welcoming, great personality, knowledgeable, very helpful. I definitely, absolutely recommend the Spring Valley location. I will spread the word to all my friends & relatives as my thanks & appreciation.
The team at the facility is second to none. They went above and beyond during my brief time of need. Procuring the rental space and moving in could have been more difficult, but they made it simple and removed some of the stress. They were accomodating and had great attitudes.In addition, the facility is well maintained and clean. Furthermore, every staff member I met was helpful and displayed excellent cutomer service.
Clean and 1st month free
This is a great facility. It is very well maintained, meet and clean. It is climate controlled so I do not have to worry about my things. All of the staff at this facility, are very knowledgeable, super helpful and well versed at what they do. Excellent customer service, by caring professional staff this made all the difference. I have had many storage facilities in the past and this has been by far my best experience ever. I would highly recommend this location because of its excellent facilities and fantastic staff. Definitely a 5 star rating!!
Muy buen servicio
Very fast and friendly. My movers were running late (typical) and the manager (Chantil) was very helpful and understanding. Also, my movers underestimated the size of the storage we would need so I had to get another one last minute. Patricia was able to get me another unit in the same building and floor, around the corner from the first unit to make easier for the movers. Customer service was A+++
Great fast service! My representative was kind and informative. Ask for Patricia!
Had my items stored here for almost two years. Very clean facility, easy access, and great customer service. Definitely recommend!
Audrey made my experience very pleasant. She provided me with positive service in an excellent, friendly, and professional manner. She took time out of her busy schedule to listen to my needs and concerns and showed me the unit that would best accommodate me. Thank you Audrey for making this experience stress free!!!!
Had lost my living space and needed to store some things. And then I found Public storage in spring valley. The staff working were very nice and kind. Thanks I
Unfortunately I did not do my homework well enough and used SpareFoot to get a comparison of storage units in my area. I found a Public Storage unit and reserved it. 10 x 15 upstairs unit, climate controlled, for $141/month. I checked in at Public Storage the next day. The workers did NOT alert me to a difference in price between my reservation and their actual prices. Later that day I saw on the Public Storage website that they were only charging $128/month for the same unit, same characteristics. I had already left the storage place at that point and could not go back for 2 days. At that point I returned to the storage unit, showed the lady at the desk that they were only charging $128/month and requested, since this offer was also available only 2 days prior when I first signed up, that they adjust my rate to match. They refused and stated they were unable. They also stated their District Manager Rob Fragoso would be unable to help as well. They did give me his contact information. I emailed him and we shall see if he responds. At this point however, I can NOT recommend either SpareFoot or Public Storage. I am an unhappy customer.
So with all that is going on people out of work still waiting to get checks from our government. So I called to ask if they were offering anything to help people out during this time and they quick to say “nope we are not “. Shame on I’m you Public storage as soon as we get over all this madness I will for sure be closing my account and taking my stuff elsewhere.
Audrey was awesome and knew how to help me with my storage needs. Audrey acknowledged me and MY 9 year old as soon as we walked in. She greeted us with a beautiful smile. She is amazing!!!! Thank you
Glen was very helpful and courteous and an overall delight. Made me feel very comfortable and safe storing my items. As you probably know, he is a great asset. Everyone in the office was very nice and helpful as well. Julie Bray
Desmon was such a great help! He showed us each unit we were interested and provided the best customer service!
Good clean storage place, friendly staff, and very helpful. Audrey was very knowledgeable with the rules and regulations as she showed me around the premises. I decided on the spot not to tour any other facilities.
Patricia helped and made everything very easy. Great customer service and attentive to my needs.
This place has workers who never open the restroom . They act lazy to come out and help. I do not recommend this place . The hours aren't good too
Great customer service. Good deals... Desmon is awesome!!
Patricia was so helpful and made our initial setup so easy!
My first time to secure a storage space and totally impressed with the way Audrey helped me understand how the whole thing works and provide clear and honest response to my questions. I felt special for the staff treatment. Good and pretty nice people in your office.
I reserved a 10x25 unit online and was contacted by Desmon. We discussed unit availability and online registration. My move date was 2 weeks out and Desmon called me a couple times to verify my upcoming appointment and provide a status on available units. The registration this afternoon included going to see the unit and completing some final paperwork. Desmon was friendly and knowledgeable. There was no hidden costs and everything was explained fully. Desmon provides OUTSTANDING Customer Service and makes the whole process enjoyable. Thank-you!!
Very helpful and friendly staff who showed us the storage room and got us signed up right away. Quick, easy and affordable! Chantil was very excited to show us around and helped us get all set up. Thank you for the help!
Excelente servicio, Exelente atención personalizada de Patricia Sánchez!
Private and secure place to store your belongings. Staff are courteous and happily helpful.
Desmon was awesome!!! Good experience all around 👍
The architure of this storage Facility resembles Noah's Ark
First time storage unit renter. Great first impression! Secure, clean facility and Super friendly customer service!
Friendly, helpful staff and the place is clean, well taken care of with great security to keep everything safe.
The staff there are very helpful and have great customer service would recommend to anyone
The staff is super kind and helpful , really appreciated shantell’s help !
Desmon was really efficient and informative and knows his job well. Great upsale on products as well! Got my rental space quickly! And would recommend others in need of space to come here!
Experience was awesome
They have great customer service and don't make you feel bad because you walk in to pay your bill or ask questions. Patricia is the best. I love her, she's ALWAYS smiling and is super friendly with a great attitude and is ALWAYS willing to help. ❤️
I was looking for a better place too store my stuff , was in a older storage place where I believed I was getting a better deal. Which wasn’t the case?. So I found P.S. in Spring Valley close friendly. Immediately once I got there they made me feel at home Ashley was very helpful and friendly . She help me pick out the best unit in my price range which was a heck of a lot cheaper then the competition and way more cleaner and up-to-date. Would refer all my family and friends to public storage in Spring Valley Thank you.
Desmon is very professional and helpful! He treated me and my dad with so much respect and helped us step by step on getting the right storage unit!
Friendly service with a smile. Audrey was knowledgeable and extremely helpful. Eager to show me the unit, allowing me to move my personal belongings swiftly to my new storage unit. Again, Thank you!
I started renting 2 months ago and I love the customer service here. They took their time in explaining any questions I had and were very helpful to best suit my needs and were very honest. I appreciate everything they did.
What a great location! Shantel and Audrey were so helpful and made my move less stressful. The key for my cylinder lock got lost and Shantel helped get it cut the day before I moved. I also misplaced my phone and coffee and found me when I thought I lost it. A very safe and secure location, clean and climate controlled for a reasonable price!
Expensive! After 2 years renting this place they informed me today that next year's rent is going to be $75.00 for a 5x5 feet.
Audrey checked me in and she was awesome. Direct to the point, informative and accomodating. I appreciate her professionalism and excellent customer service skills.
There is always parking next to my storage building unit
Exceptional customer service and friendly staff.
Frank was very professional and gave me all the information pertaining to my storage space. Thanks Frank.
Went great. With paty & brian!
Great facility, wonderful and friendly staff. I’ve only really interacted with Patricia and Desmon and have all helped me with my questions. It’s very convenient that they provide dollies to borrow while visiting - only short come would be the facility hours and usually have to wait for the weekend to visit but other than that. 👌🏼
Desmon is the best! He set up my account and has always been so helpful when I come into the office. He is always helpful along with his co workers.
Excellent customer service and very helpful when ever you have a question or problem.
Very helpful nice girls at the front desk
So far they have been really nice and able to get me what i needed in short notice.great crew will help in any way possible to make sure your experience is great whether your leaving or just now coming
Great service! Thank you Jenny , very knowledgeable!
This place is very clean and the employees here are the best. I’ve been in my unit many times after business hours and they let me finish doing what I needed to do. Every employee I’ve encountered has been very polite and professional especially Desmon and another employee but I can’t remember her name. Thank you public storage.
Ensure you don't need access to your unit that you pay for when you want. They operate the same business hours that 99% of the work force operates. Inconvenient hours.
Service and staff was great
Desmond was very helpful, patient & very nice my space was perfect size thanks 2 him ..
The staff is friendly. There are dolly's available. The unit is clean and temperature controlled. Fair pricing. The only reason I did not give 5 stars is because of the available hours. They have very limited open schedule to access your space.
Go Hannah Go!!! You were an amazing help and very patient with all our questions!!!
The Girls are great, Audrey was really friendly and through with me , I had so many questions she helped me weigh options out with ease, I appreciate the service everyone was helpful. Prices are great, I highly recommend this place if you wanna budget and really make the right choices and save money everyone is helpful , ask for Audrey.
Desmon always provides excellent customer service. He goes above and beyond. Thank you.
Patricia so good. Has been here for one year with me. She is very nice
Patricia,Desmon,Yvette and staff have the best service here , Great Customer Service and always treating me right always , MAHALO
Got a good deal on a large unit
Excelente servicio y me ayudo mucho 😊 desmon
Desmon was awesome, friendly and helpful. The entire storage was clean and easy to navigate. Doors were appropriate size along with the hallways for moving large furniture. Very happy with my interactions with Desmon
Customer service was great. Just wanted a closer unit.
Great service. If you need a storage place see Hannah!!
Hours arent long enough.
Excellent service awesome w/ Hannah Paty
Patricia was wonderful. Very professional and proficient. If you need a clean and safe place to store you stuff. This is the spot. P.s. and Jenny was great too.
The worker Martha, great help recommendations talk her she is bilingual and she is great help
They got the best employee super good customer service.. thank u ally
Servicio excelente. Gracias !!!
Victoria is a wonderfully cheerful, sweet, humorous, humble, knowledgeable and HELPFUL manager who helped me meet all my needs I had storing my belongings AND went above and beyond her required duties to explain in greater detail for me, MORE THAN ONCE, all I needed to know and do (because I was in a confused state due to how quickly I had to get out of my former home). I am extremely grateful to Victoria for everything she did for me and very happy with her service and her wonderful attitude. I will happily recommend her specifically to anyone needing Public Storage's services.
Victoria was very infortive and helpful in answering all my questions great customer service
MUY BUEN SERVICIO DE TODOS
Very helpful and willing to look for the best affordable options within their facilities. Great attitude!🤝
Desmond was very helpful and informative. He was also quick and super friendly. Great customer service!!!!
Nice and clean storage facility, nice staff very helpful. Except hours of operation is for the own convenience not clients.
Desmon did a great job showing me around my unit and informed me of everything I needed to know. It was a very helpful appointment, I got there a little earlier than my scheduled time and they helped me right away, overrall great experience!
Patricia was amazing and helped me find everything that I need in the perfect amount of time, never let her go!
Great service!!! The staff is very helpful and nice, prices are also the best in town.
Good customer service through Ashley. Very detailed and helpful.
people need to stop talking about homeless . They try and keep there heads up. I bet James Mastriacovo if u need help they would be there for you. Think twice if you didnt have a place to lay your head and put ypour clothes.
Patricia was super checking me in last year and Sarah was great checking me out! In between I was very pleased with the clean, secure storage space!!
Estoy muy Satisfecha con el cervicio al cliente que me Brindo Jenny Gracias por tu amabilidad
Frank was amazing helped me rent a storage for the first time. Came in on his day off and was so helpful!
Desmon was great at helping us get everything started. The process was no more than 20 minutes long which is amazinggg! The storage units are very clean and are protected with codes for more security. I would def recommend this place.
Desmon was very helpful with answering any questions that I had. When I first walked in he helped me in picking whatever size storage unit I needed based on the things I would be placing in it.
Best service ever! I highly recommend it here!!
Great customer service and friendly environment.will recommend
Frank was the best!!! So helpful 🙌🏼🙌🏼🙌🏼
Frank showed the facility and made singing up for storage easy. Was all said and done done in less than 20 mins :)
Excellent & friendly!
Excellent customer service. Thanks Victoria.
Just because I passed by this business doesn't mean I stop there
The people here at the branch in Spring Valley are totally awesome. I recommend this storage branch to anybody!
Goo was awesome! Thank you for your patience :-)
Patricia and Ashely went above and beyond to make sure we were taken care of!! Great customer service!!! Great assets to the facility and company!!
Excellent service all around!
Gio the representative that assisted was friendly and very helpful!
Good customer service and very nice on showing me my space of storage and good communication,and always smiling
Inside is always clean and air conditioned.
My last minute move lead me to them,they helped me with a good size storage for my stuff,i would definitely recommend anybody to go here if youre on your last minute move,the staff are very well organized with everything,they will help til you get the one you like,super professional and they greet with a smile,i give five for a good and well prepared customer service .probs to all the employees that are currently working there.thank you soo much for your help.aprreciate the help.
Great indoor storage but people need to clean outside after themselves
Great place for you to store your junk
Looks solid from the outside
Good rates and very professional staff
Staff are very good people help out real a tentative I would recommend anyone to store
Gio was an awesome rep and she gave us a great tour and was very thorough with answering our questions. She really made my girlfriend and I feel welcome
I do not use the storage, I had a few customers that needed a ride.
Clean facility friendly staff
The units are good dry and cool. Most people that rent at this location seem to be on drugs and or homeless, Moving my things out last month felt like I was in the Twilight Zone
Amanda provided us with the best service, very specific information, she walked us through the building, showed us our unit....simply the best assistance we could’ve asked for. FIVE ATARS FOR YOU AMANDA!!!
I have a great time with the representatives of the company they help me and aid me whenever I need help they are one of the best people I have encountered at any storage place and I would love to say that my favorite people at this location is Patricia, Carlos, and Amanda they are always so helpful and amazing recommend this place to all my friends and family
Patricia was awesome today no wait time in & out, the fastest ever at Public Storage!!!! Great job A1 customer service!!!! Thank you again!!!!
Nice folks! Very thorough, Very clean cool and safe!
Call the phone number online first they give better rates than at the actual place. They charge $20 for special lock, $13 for insurance and $25 for one time administration fee. Some of the staff is friendly.
Today I received a nearly incomprehensible VM message requesting I call the Sweetwater location regarding my storage unit which I rented in late June and vacated on Friday, August 3, the precise day I physically came to the facility and specifically announced to the young man at the counter that I was vacating the unit that day- Friday, August 3. Although I had specifically announced my intent to vacate, I was still required to pay the full month rental instead of a prorated amount since I presented, in person, on Friday August 3 to clear out my unit. Today, Sunday August 12, I not only received a message directing me to call but I also received an email documenting my move out date as 8/12- not 8/3. I paid the August rental with a bank card there at the Sweetwater location so there will be no problem verifying I was there in person and paid on Friday 8/3. I called back and spoke with an easily agitated Victoria who seemed utterly incapable or too preoccupied with dismissively um hmming me to even listen to what the reason for my call was. What I requested, and it's an entirely reasonable request, is to have an email receipt reissued that ACCURATELY reflects the actual move out date which was Friday, 8/3 NOT Sunday 8/12, the date Victoria states "they" *discovered* my unit empty. I don't understand why they would want to perpetrate a bizarre fraud rather than accurately reflect the actual move out date and then provide me with a document that verifies the actual move out date. I also question why I was compelled to pay for the full month of August instead of a prorated amount which is what would happen when you initially enter into an agreement with Public Storage after the first of the month. Victoria characterized this as a "courtesy" rather than the *policy* it actually is. That characterization makes no sense! Again I used the unit from 6/28 to 8/3. I simply want the records I must submit for my expenses to accurately reflect the actual period of time I actually used the unit. I don't understand why such a simple and reasonable request cannot be accommodated with the requisite polite customer service attitude, speed, and protocol.
Awesome service! Victoria is very helpful Ang gave me an excellent service! I’m satisfied.😀
Visited today to get a storage awesome experience super helpful and friendly shout out to alma
Elevator sucked but good service
Explains everything very clear n concise bilingual is a plus a thanks Victoria
Victoria was extremely nice, professional and helpful
Wow what a great experience. Gio was amazing! I needed help with two storage units, and she was very knowledgeable and helpful. If you ever need help getting a storage unit and want to work with someone who is friendly and awesome, ask for Gio!
Patricia una señorita muy atenta y amable ,muy bien explicado todo , gracias personas asi necesitamos mucho .😊
Victoria did an excellent job showing us multiple units. She was very informative and helpful. Genuinely cared about service not just trying to make a sale. Prices are fair, the facility is clean, and well secured.
Really nice people
Patricia was amazing this is the best storage facility that I’ve ever hand the pleasure of doing business with...thank you for your assistance.
Very clean facility and the staff is pretty helpful.
No comment. We don't much conversation, I just go in once a month and pay my fee. Of course they are very attentive.
horrible hours, staff not helpful and very rude
Needed to get a storage unit that had climate control for a friend of mine who is out of state, but has all of his stuff here. They were very helpful, and nice. And the facility is clean, and easily accessible for those with units there.
I like this the place the staff members are Cool but can you guys get more of the hand carts every freaking time I go there they are all gone but other than that I get 5 stars
Service was excellent victoria was very helpful.
Victoria was awesome she gave me the tour and explained everything to me exactly what I needed to hear she made me feel ver comfortable and helped me in making my decision today... thank you for having her! I’m look forward to having my belongings in this storage
Very friendly and polite. She is great
This storage place is awesome the employees were great. They are very helpful.
Great and friendly service. Took the time to explain everything and made sure I was satisfied.
Athonette was very very helpful and patient with my son and goddaughter tearing up their office . Very very nice !!!!
Very helpful and polite staff!
I have an easy and positive experience. Victoria was friendly, courteous and patient in answering my questions. The facility is nice and clean.
Vicotoria is greatest . She explained what I asked about storage. I want give her 6 STARS
Carlo was Awesome providing Excellent customer service making me feel like home
I rented a unit. Heather gave me the one right at the end of the T intersection. 2 weeks later I realized I needed a little more space. I rented a 5x5. Heather found me one right across from my other unit. I am happy with this facility. It sure beats the facility located on Johnson in El Cajon. Thanks Heather for all your help!
She displayed exemplary customer service skills and was very helpful and answering all my questions I will definitely come back here again five star for TY!!
The service was amazing and the employees were very helpful
Great staff, convenient location
Anthonette was awesome! She explained everything very well. She definitely made getting my storage a easy and smooth process. Highly recommend.
Most of the reviews I read about this place were positive when I decided to store my stuff for ~6 months. However, my experience was entirely unacceptable. I had no issues with the storage of my goods, however the same cannot be said about their billing practices. I paid upfront for my entire rental in order to make sure I locked in a good rate. The contract had written across is "Paid thru January" to make it abundantly clear. However, their payment system did not recognize the rate and continued to claim I owed payments. I spoke with people on-site no fewer than 5 times about clearing up the billing issue in their system and at no time was it resolved. I moved my stuff out, again being told the payment needed would go away, only to get calls a month later from a COLLECTION AGENCY! I'm getting calls at 6AM about a bill I don't owe and have asked 5 times to be corrected! Finally it appears they have corrected the issue but this is ENTIRELY UNACCEPTABLE!!! BEWARE!
Maintenance issues seem to be a recurring theme at the facilities I've been to. Doors that are supposed to be locked either do no lock, or are purposely kept unlocked? Elevators are finicky, and so far the staff I came across seemed very quick to attack unnecessarily. For example. In everyday driving scenarios we see and abide by bright red stop signs a long white line that designates Where to Stop. But in this Public storage, they do things another way. At the main gate entrance, the one with the gate code. The pin pad and gate markings are so poorly laid out and so ridiculously close to the gate that you immediately take for granted that they did it on purpose.. Wrong! So make sure you Stop.. not behind any sort of line, or red Posted Sign but, at least 10 feet away on a square painted box on the ground. Then get out of your vehicle and punch in the code quickly before anyone steals your car while you block traffic, Or else You Will be verbally assaulted by miss angry pants.. Even though it's not your fault, and all could still be avoided with a simple 4" minimum LINE... Spanning the length of the gate for the designated SIDE. Just Pick One.. And if really snazzy maybe a normal red STOP sign. Rather than run outside and attack guests and helpers for simply trying to decifer what the heck is wrong with "your" set-up... I'm Sorry if that offends anyone. But thats a few things that have nothing to do with me, and everything to do with how this place is operated. On the plus side, Easy access to carts is very helpful, and the locker doors look very nice... dare I say, new? Just a heads up, I think you can only put one lock on these handles. Where some allow two and may prefer it. I could be wrong though. And I hope I am.
Victoria help me get the right size space and helped me protect my stuff. It's a great property close to me. The staff were friendly thanks again.
Rented a storage unit. Great service. Good CS
Victoria fue muy amable me dio buenos precios. Fue muy ayudante gracias.
Cindy is the best and customer service made a hard matter easy! Thanks Cindy your very professional and skilled at your work and should be a manger.
Anthonette was awesome! Thank you guys for the great service! One love!
People here are great, very helpful
Cindy was a great help in getting me started with public storage. She answered all my questions and concerns.
Todo fue muy facil y el servicio muy agradable de Anthoinnette.
Cyndy is very courteous and professional. Very pleasant personality as well !
A whole floor unit flooded due to a fire in other unit. Took me nearly a year for my claim. The storage was helpful in moving to another unit but wasn't worth the whole ordeal and the loss of all my items.
Very assertive, friendly,and honest about what plan of action is best for my needs.
Awesome job Cyndy! Appreciate the service and getting my unit assigned.
Great people I went to get mufflers repair next door really appreciate both places
Really good service, all people who works inside the storage its very nice and profesional.
Patricia was the first public storage staff member I met over 2 years ago. She is amazing and all the other staff members are wonderful. They are always welcoming and have always treated me with respect. Very honorable and fair. I will only rent from them.
The staff here are really great. Patricia helped us get a good size storage at a good rate, better than the last storage place we had.
Patricia was very pleasant and courteous. She explained every thing very well and answered all my questions.
Victoria is very nice and helpful. She explained to me my options in a clear and professional manner. I had a wonderful experience. I definitely rdcommend her and the Public Storage to anyone that wants to store their items in a safe unit.
This place has amazing customer service. All the ladies were sweet and approachable. Miss Cyndy helped my find the right size for me needs and had me in and out in 30 minutes. They are life savers! Thanks y’all!
Staff is helpful. Facilities appear well maintained.
Cyndy was very cheerful and helpful!!!
The folks here are very kind & helpful & were able to check me in at the end of the day. Victoria helped me with my account & space & is very nice & Eddie is too. Facilities are very clean. I like the automatic lights-eco friendly
Cyndy was very helpful, very nice and friendly. She explained every detail perfectly.
Good customer service
The most afforadable and reasonable self storage place in San Diego! Victoria was so helpful, friendly and knowledgeable.
Cindy was very helpful and very knowledgeable of the different prices and storages. She is very nice and polite and very pleasant.
Great customer service
Awesome service from Ms Victoria Primero. Showed me the facility and gave me good discount. Great customer service.
I came in looking for storage when I enter the office the employees greeted me with a smile. Patricia helped me out she was very helpful. The best customer service I have ever received recommend this place to anyone looking for storage.
The staff is excellent and always go above and beyond to accommodate.
If you're thinking about getting a storage unit, get it here and look for Eddy. He helped me out a lot and was very informative. Thanks!
Great customer service!! Eddy was super helpful and friendly when we came in to rent a storage unit. Very clean units and its A/C as well so that's a plus.
Cyndy was very knowledgeable and provided excellent customer support
Cyndy was awesome! Answered all my questions and was very professional. Please give her a raise...:-)
Great customer service victoria help me out she was great the best price out here and great property.
Exceptional customer service by Cyndy
The best customer service! Veronica helped me get exactly what I wanted and needed. Thank you for all the help.
Cyndy with the delicious smile is an amazing customer service representative, all the staff is great.
I am very disappointed with the quality of the storage unit. I paid over $200 to store my brand new furniture to this storage unit because I was told that this was a very nice and neat storage facility. After just one week of having my belongings in the unit I started to see an abundance of cockroaches. The facility at this time was doing all new pavement construction. I notified the front desk and made calls to alert that the infestation was happening. I was simply ignored and told to call CS. I'm still expierencing cockroaches.... I want to reiterate that all my belongings are BRAND NEW. I just want my money back.
Carlo was quite the customer service rep. The reason I came here is because my daughter has a storage here and she loves the service with public storage.
Staff is friendly but that's the only good thing I can say about this place, they have the worst hours of all storage places in the area, closed during holidays, elevators constantly break down, some hallways are in the dark due to burnt out light bulbs, management does not respond to calls or complaints, I could go on but there's just too many things to list. So I left!
We worked with Eddy at this location and he was awesome.
Thank you so much for the amazing Service cyndy and victoria
Gracias Sindy y Victoria por ser muy atentas con nosotros estamos muy agradecidos con sus servicios y por tratarnos con tanta amabilidad gracias
I was helped by Eddy every step of the way. Friendly staff, great prices, made everything so much easier for a first time mover!
Excellent customer service to the t I will recamen my friends and family to eddy
Eddy was awesome! Very informative and professional.
I said now send you what a delicious smile post
Cyndy provided outstanding customer service. I came in for the first time and received a 5 star service. I recommend for anyone looking for storage to come to this location. All my question were answered and just wonderful.
This place is secure and clean but it is also expensive.
Eddy was super helpful he helped us pick the perfect size for the amount of space we needed we went on a tour to see the actual space and he gave us alot of information on the unit he was really friendly we received the best price after looking for so long and meeting this crew we decided we found the perfect place to store our home while we move i would recommend them to anyone this place makes you feel like family 😊
Cyndi is the bomb!
Employees were considerate, and helpful. Facility was clean and well maintained.
Always friendly and positive.... Love the Team at this location. I would refer people here. 5 stars for sure ....
I like the place but they need more electrical outlets..Not enough power for my stuff in storage..
I will have to say the experience was outstanding and Eddy was extremely professional throughout the whole process. I would definitely recommend Public Storage in Spring Valley to everyone that lives in the Spring Valley/La Mesa area. Especially with the new building opening soon, Public Storage is the best location and alternative for homes with limited storage space. Thanks again, Eddy.
Very friendly customer service. Eddy helped me understand everything and unswered all my questions, being my first time having to use this type of service. Unit very clean and in a great location.
Carlo and Eddy helped me so well with tying rope on my van for furniture that I had bought from a veteran store. The veteran store sucked on making sure i made it back to Mexico with my furniture. So coming down the street to the Public Storage was a God sent. Thank you so much you guys for helping us tie down our furniture to make it home safe. Best guys of the business here. Helpful, good manners and all around good people. Thanks again!
Victoria was very amiable and helpfully she treated me with the utmost respect. I appreciated the fact that she was personally security checking the site. I also appreciate Patricia helping me to learn how to properly use the tape aperatis. What a friendly group!!!
Andre & Carlo You staff has done an outstanding job assting e with my needs thank you for your help great place to rent from
I SHOUT OUT 2 EDDY. HE DID HIS JOB Fantastic and such a gentlemen
My man Eddy and ole girl at the front were exceptional helpful throughout the entire moving process. From checking in to providing the accurate information to better assist me. My space was clean and the staff were helpful. I'm more than likely going to us their services for a future move.
They raise the rates every six months after your first year.
Victoria was great!
D'Angelo was very helpful and make everything easier for us,, great job..
Patricia was great
Excellent, I feel my stuff is safe and well taken care of. Patricia is my favorite, but the staff is great.
Clean location with a professional and FRIENDLY staff, thank you Patty and Eddie!
Eddie and Marcela were so helpful!!! Place is nice and clean.I feel very comfortable storing my things here!!!
Good clean safe location professional friendly staff ask for Eddy he hook up up
Cyndy was very friendly, nice smile and explained everything. Lovely personality
Due to my cross-border lifestyle I had the pleasure of multiple visits to this facility, dealing with every staff member. This place must have a great manager who knows how to hire and give incentive, because without fail the staff was openly and honestly pleasant, concerned with their customers, and dedicated to details - and they have fun doing it! Big thanks to the tall and most efficient woman who forgets her nametag, and to the knowledgable, beautiful and always smiling Cyndy. Due to my business I have used a lot of storage facilities across Canada and the U.S., and none have come even close to my positive experience here! The facility itself is great, always spotless, and centrally located. Mad props to this location and the team! My only critique: you have a security gate; I urge you to keep it closed. Better safe than sorry.
Nice service, really helpfull
Cindy was great. She offered protection for my belongings and was a joy to work with.
Best customers service I've had in a long time made my day!
Great service provided by milly
Milly gave me a great experience. Thanks Milly.
Eddie was very helpful in showing my husband and I around to get familiar with the different sizes and was very kind professional. Made the renting process easy. Thanks
Awesome Customer service!!
Friendly and helpful employees. Clean facility and convenient location.
This Public Storage has a timely drive to the highway.
Outstanding service by all!!!!!!! I'm a returning customer and alway welcome back. Thank you!!!!!
My experience today was awesome with Milli! I am so glad I came here! She made it so easy for me! Thanks Milli!
Great service provide got all the information needed to move in happy for there services
Patricia was very nice and helpful
Patricia was very helpful and had great customer service. Thank you
Customer service was A1
Love them......hae boos
Great customer service. They were quick and answered all my questions with no hesitation. I highly recommend.
Milly was great! Friendly and great sales technique! Had size we needed, everyone else had very limited availability.
Great customer service! Patricia was very helpful and patient with me.
Great service. Second using the storage facility. No problems whatsoever.
Excellent customer service Sovina was wonderful , explained everything in detailed information and made me feel really welcomed......😀😀😀😀😀
Great Customer service good promotions by Cindy Gonzalez
This is one of the more expensive storage facilities in Spring Valley but it has climate controlled storage which is a huge plus. Our rent has went up steadily over the previous 2 years. I guess this is a way to force the folks that have been there a while to move out. Nice location and they are currently expanding their facility.
Great customer service Milly was really helpful. And the chocolate are good.
Millie best helper ever
Customer service. Was great.
Good customer service from Millie
Milly was v very thorough and very courteous to always help me and my family . ... Everyone including Patti are always nice and willing to help provide from carts to taking care of our account... Keep doing what cha doing.
Patty and millie are super nice the storage place is always clean, they have restrooms a.c. And they have moving supplies in location. Their elevator suck but overall I've Ben renting here for almost 5years and "I'm still here". :)
I had to come in today to make a pymt and patty & milly greated me with a great attitude. But then again every time I come in the staff is always pleasent & helpful. Thank public storage
Loved Sovenia and the customer service! Will be using this storage facility for many years to come.
Sovenia was super helpfull and awesomr made our epic move so much easier...
Patricia was a fantastic employee, and provided us with excellent customer service, and treated us with the upmost respect. I highly recommend anyone who might be shopping for a unit to stop by and see her. She's very professional, and a joy to deal with. The units are very safe and secured and are all indoor. I feel at ease leaving my belongings at this storage unit.
Love the new tape so needed it ...
Patricia made our process of renting out a storage quick and simple. She showed us the size of the estimated size recommended for our items. Explained all the papers that we were filling out and what we will be paying for. Answered all the questions we had. Definitely a PERFECT first time experience renting out a storage!!!
Public storage is convenient and military friendly! Also, Milly is an amazing an attentive representative at the public storage here!
Mike was fantastic! He walked me to me my unit. Was very professional, and went over the lease vey well. Made sure I was taken care of. Mike is the bomb!
Fast, easy, and very helpful. Very satisfied. Thanks for your help, Milly.
Milly and Wendy were very professional and friendly. They took the time to show me all my options and give me all the information I needed! I would recommend this spot...excellent customer service, which I truly appreciate!
Milly was great!!!
Patricia & Marcela were great
Awesome place, it was a plus the great customer service from Milly! She's really cute 2...
Sovenia was the extremely pleasant to work with. From beginning to end she explained and helped me and worked to fit my budget. I definitely recommend her and public storage services.
Milly was incredible! Excellent helper and had all my questions answered. Very nice and funny girl, great experience (: !!!
Super easy less than 30 minutes i was done
Milli was awesome and helpful.
Wendy 3.0 was very nice and friendly...
Great customer service, and super easy transaction, and milly was great , very helpful!!
Chris, Patricia, and Sovenia did great. Made this first time leasing a wonderful and fun experience. Thanks all!
The customer service I experience from Sovenia continues too be second 2 NONE!
Sovenia and Wendy where very nice. They helped me when I needed it, the service was really good.
Milly was really helpfull and Curtis
Vary help full.
Got what I needed quickly and efficiently from a very nice young lady.
They very good kind Mike was a five *
Milly was a great help!!! she was able to accomadate my needs and got me a first floor storage that was greatly needed. This facility is secure and all of the employees that I dealt with were very customer service friendly. If you are looking for a good place for storage I definitely recommend this place
Very straight straight and forward. No tricks and gimmicks. Very polite.
Milly was great. She was funny and very knowledgeable. She, like my partner and I, are goat fanatics. Highly recommend this place.
Milly was great and helpful!
Milly was amazing. Great customer service. Very knowledgeable and helpful
Milly was very helpful!
very friendly service. I feel safe to put mu stuff here
Nice service Molly and Patty ROCK
Perfect customer service, very clean units
Excellent, efficient service. Clean and ideal facility.
Sovenia was great !!!!! If u need storage go here
I've been storing here for a couple years now. The staff has always been very friendly and helpful and Its always very clean. Very please with me experience here and highly recommended to anyone.
So far so good. Patrica was nice and a big help and answered all my question.
Sovenia was very helpful and informative. Excellent customer service!!
Excellent customer service. Easy to get to to
I really enjoyed the customer service at this location I've been to other's, this was the best by far.
Moved here from another storage place that we were unhappy with. We were greated by a very friendly knowlagable staff that knew exactly what we needed to suit our needs. Grounds were very clean and well kept. Over all an exceptional expirience from where we came from. Plan on using this fecility and recommending it to anyone who needs to store their shtuff.!
They were very helpful and kind, they we're curiosity and respectful.
Very nice and actually have me an awesome deal to save money. 👍
Fantastic customer service from sovenia
Patricia has five star service!!!
Cassandra and Patricia are great and can keep a smile on your faces...so enjoy the great customer service..
Always friendly and greet me with a smile.
Outstanding service Thank you
Best customer service ive ever received
The employees helped me save money by getting me in the correct size. they where very nice and did everything in there power to make it easy for me.
my first time was very easy & communication was perfect . thanks
amazing went on deployment and almost lost all my stuff the staff helped me as much as they could still working to try and get it back but I'm going to try thank you public storage
they manage this property very well. this my second time renting and I will rent from them again
everything is great! just wish thay would open earlier
Very upbeat and helpful.
I love to rent at publuc storage becaus.everyone there are helpful and cheerful and understanding
Everyone was really friendly and knowledgeable would definitely go back and recommend to friends and family
They do a very good job. I came in to ask prices and even though I didn't rent they where very nice to me.
Nice and clean
Great service, easy going. Glad i came here.
Best sales customer service
Very good. Thank you" sovenia.
Patricia was very helpful with everything. The space was really clean and made moving in so easy! Highly recommend!
Sovenia has always gone out of her way to ensure me the highest quality of customer service.
Very good service
Sobenia gave exceptional customer service.
I first went into the business in February 2014, to ask about rates, availability, etc. I spoke with Jennifer. Jennifer provided so much information that I decided to go ahead and rent that very day. Jennifer is so kind and helpful that I stop into the office each time I am there just to say hello to her and the rest of the staff. All of the employees stop whatever they are doing to help a customer immediately. It is refreshing to experience and see towards others that level of customer service nowadays. All of the common areas are very clean.
Sovenia patricia and jennifer where very helpful. I would rexommended this facility to anyone. The customer service is awesome
Patricia, was very helpful and friendly
I love this store I always get great service
Patricia was very helpful and informative. She met all my expectations.
Patricia was very helpful with the information about the property. The service we were attended with was beyond my expectations.
She was very friendly and outgoing
Miguel was excellent at explaining all details... thank you
great service from miguel!
Excellent customer service love this place .
Awesome service and extremely friendly. Very nice and clean place.
Excellent customer service. ..
Jennifer provided excellent service!
Helpful and provided what we needed.
Awesome experience wonderful customer service. Sovenia will know you by name and super helpful! Would utilize them again anytime.
The service was great jennifer and sovenia was a real help
Excellent service!!!! Great rates!!!!!
Sevenia and Jennifer are so helpful!! They has great personality!! And they were helping a guy save money!! He was happy!! I come pay every month! Just to see happy people at work!! They are great they need someone to tell him!!! Not just me!! You could feel luck to have two sweet ladies working hard to make you look good!! They do!!
Sovenia always has good customer service. Everyone at spring valley are a happy bunch
Always friendly and available no problems getting to my storage and great security
Was fast, its convenient and the Sovenia was so friendly and such a great person and staff are all friendly! I loved the experience. For sure 5 star service thank you!
Sevena & Brooklynn are the best. Very good rates & close to my home.
Awesome!!! Great deal!!! Fast and convenient!!!
Good customer service
Excellent customer service! Wouldn't store my belongings anywhere else.
Jennifer and Sevenia Were very helpful in helping me make a decision on the size of storage I needed. I will recommend them to anyone
Today, I was serviced by Raul Macias and he was awesome and provided great customer service.
Raul and sovina are good workers and they are very helpful to me.the place is very neat also.
I have been a tenant for while and I very happy with the service. Sovenia is and team are excellent
hey I love this place they always feel like God bless. Sovenia she's the one that serves me and the rest of the staff is awesome 2
Excellent customer service. Miguel was exceptionally helpful and very friendly. Definitely recommend this public storage.
Nice service and nice people
It was awesome having my stuffs storage here with yiu guys. Thanks fir everything!!!
My experience with public storage has been good. Thanks to Sovenia, everything has been great. The politeness, professionalism, and courteous is greatly appreciated. Thx Sovenia and public storage
Sovenia was not only helpful and courteous, but she was welcoming and enjoyable to be working with. The facility itself is clean and well organized. If I could make any recommendation, it would be to move the entrance and exit keypads so they are accessible without getting out of the vehicle (all the other locations I've used are setup that way). ~Warren
Sovenia was really professional, she made it very easy with a smile
Miguel and Marcella were so helpful and very friendly. Thanks guys! I highly recommend this facility.
Jenny and Raul was very kind and helpful.
Fantastico exelente servicio... by Jennifer
Texas the service was excellent DL it and it was very um professional and I would come again and I would recommend anyone to take a storage out at this facility okay
Sovenia was awesome and so helpful! Great facility and very convenient. Best stirage experience ive had thus far!
Natalie was very sweet and helpful. Big full smile. Felt very welcomed
Natalie was a great help
The facility is very clean and very well maintained, so that's the good part. The bad part is that my husband and I ended up leaving the site and going down the street to rent from a different storage company as a result of Ben's overly-pushy sales pitches. We just wanted a storage unit, period! and that's all we needed and that's all we came in for, but the aggressive way we were being ATTACKED into buying tape, rope and boxes that we simply did not need had such a negative impact on our decision that we are happy we chose another company. Just an F.Y.I. for anyone else who would rather not deal with feeling victimized.
I really loved their service. Fast and efficient. Thanks Jose Paredes
Shawnee, greeted me very friendly and helpful. I recommend these guys, great staff.
Move in was smooth and easy and cinnamon on 54th street was a pleasure to work with when I went in to make a payment.
The place looks clean and organized. Ben the manager is helpful and he accommidated me. Questions I have he answered them and the facility a worthy place to leave and store our belongings.
Ben and Sovenia are very nice they keep the store nice and clean and they show lots of respect to use
Facility looks clean and organized. Ben and Sovenia were awsome. Great people. They were very helpful and knowledgeable. I would recommend anybody to this facility
Jose paredes is verry good with people he is good with everyone
Both ben and jennifer were very knowledgeable of the public storage policies patient in delivering the information and made a bad situation into a positive one
Ben and jennifer were very helpful and got me the storage that i needed hassle free
Ben and Jose have been a tremendous help Went way out of their way to help.
I was helped by a gentlemen named Jose, very kind, very knowledgeable about the units and the property. He answered the questions with accuracy and was helpful throughout the process! Definite success coming in today.
Jose provided excellent service! Very helpful and knowledgeable. Will definitely be referring friends.
Good service from jennifer and ben
Ben was extremely efficient and knowledgable! He got me into the perfect sized space for my storage needs when I had no clue of how much space I needed!
Jennifer and Ben were fantastic and made the process of getting a new storage unit fast and with a smile!
Jose was very helpful thank you
It's nice to have good customer service these days. I wanted to get a storage space and I went to this place. Well lit. Clean. Safe. Miguel assisted me when I inquired him about renting. He showed me my options. Answered all my questions. Was very courteous and considerate. He was very upfront with all the paperwork. Thoroughly explained everything. I felt very comfortable. Miguel was friendly and professional. I also had a chance to talk to Ben. He was very friendly and assisted me as well. A warm experience.
Jose helped me out today and he was very helpful and friendly. Great customer service. :)
The people are very nice, especially the manager Ben. Will definitely use that location again!!!!
Easy as pie with great workers like Jose and ben
Kudos to an extremely professional group … Brooklyn, Ben, Sovenia and Jessie … Their customer service is top notch… explained every detail, made me feel comfortable and safe. I reviewed several facilities in my neighborhood -- no comparison to this team. I would definitely recommend to family and friends - strangers too.
Ben and Sovenia were a tremendous help in transfering from one location to another also very patient and professional when working with my parents.
Sovenia and Patricia are like family! They're an asset to public storage and should be used to train other employees even management! Pleasure to have met such energetic and personable women. Wouldn't have signed on without them.
Sovenia is excellent and she is very helpful. The customer sevice is super and I will highly recommend to my friends about the services and the personnel.
it was great. the staff was very helpful. Sovenia was great!!! i will recommend to others.
Ben helped get out unit with a very positive attitude and seem less application process.
I loved Sovenias service. Her attitude was very proffesional. All my needs were met with proficiency and accuracy. I just love this place.
Sovenia did an excellent job w her customer service. She spoke clearly, she was very mannerful and was super pleasant to work with. Because of her efforts I'll be recommending public storage to others going forward.
I would like to think Sovenia for being so nice to my wife and i in getting our storage locker she was a big help to us. Thank you, Mr. And Mrs Byers
I come in here all the time and sovenia and the team u have here r great and all was nice with a smile
Sovenia is always a pleasure when dealing with her. Shes always goes above and beyond.
SOVENIA HAS GREAT CUSTOMER SERVICE!!!
This public storage is great, clean and well maintained..Ben is awesome and has exceptional customer service skills and is so down to earth. He has explained everything in full detail, stopping along the way to make sure he has not lost me and welcomed any question I threw his way. I was stressed beyond my breaking point trying to find a storage facility that didn't require you to sign a 1 year lease..I found this facility and happy to say my stressors have diminished knowing my things will be kept safe and protected not to mention its month to month..I recommend this place to anyone.
Had a great experience at Public Storage. Sovenia was extremely professional and made the process effortless. I appreciated her assistance and her thorough explanation of the process!
Sovenia is fantastic and very thorough. I was planning on looking at another facility down the street but her exceptional customer service won me over to rent here. I will recommend your facility to any friends or family members.
Thank you sovenia she is very
First I would like to say that Sovenia, was the first one I talked with before choosing your storage facility. She was very friendly, as a matter of fact, because of her cheerfulness and honesty, I choose this storage facility. I also had a great experience with Broolklyn on Saturday 10-5. She was extremely helpful and kind to me because this was the first time I had to store my belongings in this facility. Keep up the excellent work ladies and I will certainly recommend this storage place to all I know who may need storage.
Excellent customer service.. please stay up on your payment they WILL call you lol