Public Storage Self-Storage Units at 7420 San Ramon Road, Dublin, CA

Michelle was the best. She helped me rent the unit with ease and comfort. Very confident that all was expertly done. Thank you.

Michelle was a big help in assisting with upgrading our storage unit. Provided great service, including showing multiple units and advising differences in prices. She also gave helpful advice on the process of transferring our current unit to a new one. The staff has always been very friendly and helpful at this site. Been with this facility for about 5 years and never had a problem. Would highly recommend this facility.

I had a great experience with Michelle. She was very helpful to all our questions, friendly and respectful. Great customer service, she went above and beyond.

Clean, secure, and convenient location. Staff are friendly and helpful.

I decided to drop in to see if i could view a couple units. Michelle instantly greeted me with a warm welcome and was very helpful and helping choose the correct size unit needed for my belongings. Very informative and great customer service.

We have had a rental space here for a couple of years now and Michelle especially has gone above and beyond to help us in any way we need. We appreciate her commitement to her job and the services she provides!

Michelle always provides exceptional customer service and keeps an upbeat attitude. The location is well maintained and safe. I highly recommend this storage property. Again thank you Michelle for all of your kindness

The staff are very customer friendly and respond quickly. Michelle did a great job helping us out just recently. Thank you ! Nicole did a great job to match our storage requirements.

Michelle is awesome. Always has great customer service and friendly. Would recommend this public storage.

I came about 3 weeks ago to set up an account and Michelle was so great and knowledgeable !! She provided us with great options and I ended up with the perfect storage unit !!

I decide to rent a storage here to store my personal belongings and property manager Michelle was great with assisting me with renting here. Great customer service. Would recommend this location to anyone.

Way over due appreciation review. Thank you Michelle for your awesome cs! Update: December 13, 2023 - customer service here is still extraordinary. spaces and hallways are kept nice and clean.

Michelle is a very pleasant young lady make you feel comfortable I give her 5stars

Mitchell at the front desk very professional and very friendly

Michelle helped me change storage units today. Michelle made it very easy to switch and was very friendly and professional.

Michelle is wonderful and extremely helpful as she gives me all the info I needed to move out of public storage. Thank you Michelle from the bottom of my heart

Tristian did an amazing job informing me on the services the facility offers as well provided great customer service!

Very pleasant, knowledgeable and helpful. Units are clean, safe and a great place to store items.

Tristan so helpful, the best, even takes you through the whole process. Love him!

I recently rented a unit in this facility. Michelle and her team kept the place very clean. She was also very helpful, answering the myriad of questions we had. It was great customer service overall.

I normally don’t take time to leave reviews, however I recently occupied two storage units here and in this time I’ve had a few issues no fault of the Public storage, and Michelle has gone above and beyond to help or offer me help! Its so nice to see great employees still exist!!! Michelle has made my experience and decision to storage here so worth it!

I came here about a month ago and it was such an enjoyable experience. Michelle and Robert are the two who helped my nana and me in there. Super friendly, super helpful and very clean! Michelle asked me what I planned to be storing so I explained everything and she had an idea on what size would work best. She then took us up to show us and see if that one she recommended worked for us and it was perfect. Michelle was great with the recommendation on the size which I was super impressed with. The price for what size we got is super reasonable too. I highly recommend this storage location with the staff being super friendly, helpful and very clean. I did come at a later time and ran into Michelle again. She was super friendly again and doing some cleaning inside the common storage area.

I just moved in today. What an amazingly kind and helpful staff! Totally took care of us today, I'm very thankful that there's still some amazing customer service out there :)

Thank you to Michelle and Robert for helping me and my husband. You two were amazing!

I don’t normally post reviews but the customer service here was great! Michael helped answer all of my questions about my account and storage unit. He was extremely friendly, knowledgeable, professional, and funny! Thanks for your help!

Excellent customer service from Michelle and Marie!! The facility is located in a safe, secure location and kept clean.

Great experience storing there while moving. Michelle K was a great help and I’ll definitely use again if needed!

I recently visited your facility to inquire about storage space. The first thing I noticed was how clean the facility was and how nice the clerk was. Her name was Angie. She was a very efficient and so polite. I will be renting from this facility in the next few days. She made sure I was clear on the rates and all the rules of the facility. Good job! The the other storage facility run by different company kind of just threw me some rates and sent me on my way. However Angie made sure that I was clear on the rates the unit sizes and all the information that I was asking she had a clear answer for me.

I had encountered some billing issues and faced difficulties with the Public Storage app's acceptance of auto-payments. However, I had the pleasure of working with Michelle, the property manager at the San Ramon Road location in Dublin. Michelle went above and beyond to assist me and promptly resolved my concerns. Despite the credit card error being on my end, Michelle took the initiative to research the matter and graciously reversed the late fee. Throughout the process, she maintained excellent communication with me, providing updates and liaising with the corporate offices. As a result, the late fees were successfully removed, and my auto-payments were reinstated through the app. I am truly grateful to Michelle for her exceptional customer service and dedication to resolving my issues in a timely and effective manner. Her attentiveness and commitment made a significant difference in my experience with Public Storage. Thank you, Michelle, for your outstanding assistance!

Michelle is great, she was really helpful.

Michelle helped me very well today and service was excellent

Excellent service by Michelle !

Michelle was the greatest public storage employee Ever!! I will miss her warm smile and excellent 😊 customer service skills. Thank you Public 😊 storage 🙏 for all you do! XOXO 😘 Traci Hill

We love working with Michelle. She is very helpful, personable & knowledgeable. She's a fine manager. I highly recommend this storage place. Thanks. Mu Tek Chu Pleasanton, California

Great customer service. Michelle was really helpful in showing my unit and setting up locks.

Buen servicio

I was helped by Lila and had an excellent experience...I wanted to downgrade the size of my unit as I couldn't afford the larger one anymore and she was not only wonderful in helping me out and even making sure I had a unit close to my old one so that I didn't have to move far, but her positivity and sense of humor made what was part of a highly-stressful situation bearable and comfortable. Thank you so much, Lila...you helped me more than you may realize. :)

Michelle has been terrific! My unit was clean and anytime I have questions I am provided answers in a timely fashion.

Great experience on signing up. Appreciate the help by Michelle.

Efficient pleasant service was provided by Michelle thanks for your help