Public Storage Self-Storage Units at 7420 San Ramon Road, Dublin, CA

I normally don’t take time to leave reviews, however I recently occupied two storage units here and in this time I’ve had a few issues no fault of the Public storage, and Michelle has gone above and beyond to help or offer me help! Its so nice to see great employees still exist!!! Michelle has made my experience and decision to storage here so worth it!

I recently rented a unit in this facility. Michelle and her team kept the place very clean. She was also very helpful, answering the myriad of questions we had. It was great customer service overall.

I came here about a month ago and it was such an enjoyable experience. Michelle and Robert are the two who helped my nana and me in there. Super friendly, super helpful and very clean! Michelle asked me what I planned to be storing so I explained everything and she had an idea on what size would work best. She then took us up to show us and see if that one she recommended worked for us and it was perfect. Michelle was great with the recommendation on the size which I was super impressed with. The price for what size we got is super reasonable too. I highly recommend this storage location with the staff being super friendly, helpful and very clean. I did come at a later time and ran into Michelle again. She was super friendly again and doing some cleaning inside the common storage area.

I just moved in today. What an amazingly kind and helpful staff! Totally took care of us today, I'm very thankful that there's still some amazing customer service out there :)

Thank you to Michelle and Robert for helping me and my husband. You two were amazing!

I don’t normally post reviews but the customer service here was great! Michael helped answer all of my questions about my account and storage unit. He was extremely friendly, knowledgeable, professional, and funny! Thanks for your help!

Excellent customer service from Michelle and Marie!! The facility is located in a safe, secure location and kept clean.

Great experience storing there while moving. Michelle K was a great help and I’ll definitely use again if needed!

I recently visited your facility to inquire about storage space. The first thing I noticed was how clean the facility was and how nice the clerk was. Her name was Angie. She was a very efficient and so polite. I will be renting from this facility in the next few days. She made sure I was clear on the rates and all the rules of the facility. Good job! The the other storage facility run by different company kind of just threw me some rates and sent me on my way. However Angie made sure that I was clear on the rates the unit sizes and all the information that I was asking she had a clear answer for me.

I had encountered some billing issues and faced difficulties with the Public Storage app's acceptance of auto-payments. However, I had the pleasure of working with Michelle, the property manager at the San Ramon Road location in Dublin. Michelle went above and beyond to assist me and promptly resolved my concerns. Despite the credit card error being on my end, Michelle took the initiative to research the matter and graciously reversed the late fee. Throughout the process, she maintained excellent communication with me, providing updates and liaising with the corporate offices. As a result, the late fees were successfully removed, and my auto-payments were reinstated through the app. I am truly grateful to Michelle for her exceptional customer service and dedication to resolving my issues in a timely and effective manner. Her attentiveness and commitment made a significant difference in my experience with Public Storage. Thank you, Michelle, for your outstanding assistance!

Michelle is great, she was really helpful.

Michelle helped me very well today and service was excellent

Excellent service by Michelle !

Michelle was the greatest public storage employee Ever!! I will miss her warm smile and excellent 😊 customer service skills. Thank you Public 😊 storage 🙏 for all you do! XOXO 😘 Traci Hill

We love working with Michelle. She is very helpful, personable & knowledgeable. She's a fine manager. I highly recommend this storage place. Thanks. Mu Tek Chu Pleasanton, California

Great customer service. Michelle was really helpful in showing my unit and setting up locks.

Buen servicio

Way over due appreciation review. Thank you Michelle for your awesome cs!

I was helped by Lila and had an excellent experience...I wanted to downgrade the size of my unit as I couldn't afford the larger one anymore and she was not only wonderful in helping me out and even making sure I had a unit close to my old one so that I didn't have to move far, but her positivity and sense of humor made what was part of a highly-stressful situation bearable and comfortable. Thank you so much, Lila...you helped me more than you may realize. :)

Michelle has been terrific! My unit was clean and anytime I have questions I am provided answers in a timely fashion.

Great experience on signing up. Appreciate the help by Michelle.

Efficient pleasant service was provided by Michelle thanks for your help

A++ service from Michelle - I had to cancel my two reserved units due to a change in plans, Michelle was the most gracious and kind property manager and helped me out going the extra mile even though I was cancelling the day before move in. When I have a future need this will be my one and only choice for storage in Dublin. Thank you Michelle!!! You are a gem.

Great customer service. Mitchell was very helpful in changing our unit. The door opening in the original unit was much smaller (not even 3 ft) than the size of the unit (5x15 ft) indicated. Be advised to physically check out the unit before the move to avoid any surprises.

Ive rented at multiple locations and the customer service here is top tier. Michelle was very helpful answering all my questions, including the ones I forgot to ask. Couldn't be happier with my experience here.

Worst experience of my life… No one there during supposed “open hours” and the gate code issued did not work TWICE. Had to leave five VMs to get a response, and after coming back again with my belongings in tow, the gate still did not work and no one was there for the second time (12:00PM on a Tuesday). Ended up having to scramble and find a unit with a different provider. Seriously the worst customer service I’ve ever had. DO NOT store your things here…

I worked with Marshall for my rental and found the service and attitude outstanding

Marshall was very helpful and explained the process thoroughly and patiently.

Thanks Marshall for showing units, great storage space, signing today!

Very exceptional customer service from Nicole!

Nicole was super helpful today- thank you so much!!!! Great facility, highly recommend.

The property manager at this location is very helpful and polite. She made sure she was very informative and answered all questions I had while renting my unit. Thank you so much Nicole

Nicole did a great job to match our storage requirements.

Great place to go for storage staff very nice.

Nicole was very helpful with setting me up with a new unit!

Nicole guided me through the process of renting a locker. Definitely knows the inventory well, and the transaction was effortless.

Setting up storage was super quick and easy, Nicole made it a breeze, I thought it was going to be a pain, but she made it extremely easy, I was done quick and on my way to filling my new unit, thank you, Nicole!

Clean, good value, and usually not busy

Nicole helped me change storage units today. She made it very easy to switch and was very friendly and professional.

Recently I had to switch units to a bigger one. Nicole was very helpful in making the transition fast and easy. She was very friendly and more helpful than the prior employee interactions I had. I highly recommend this public storage location and hopefully you will have the pleasure of dealing with Nicole. Public Storage has a great employee so hopefully they appreciate her!!!

I was helped today by Nicole O at Public Storage on San Ramon Road here in Dublin. Not only was her office spotless and orderly, she immediately went out of her way to assist me with my questions. I was impressed by the way she spoke slowly and clearly, with patience and was totally professional. If you need a storage unit, you will find this place clean and managed well.

Today at my visit at public storage helped by a very intelligent employee by the name of Nicole who helped me find the perfect storage unit for my needs very nice lady.

Thanks Nicole for the good service and support!

Excellent customer service; Nicole was super helpful and made the entire storage process extremely easy! Thank you!

Great location, clean and secure. The app for gate access is very useful too. Plus, excellent customer service; James was very helpful and professional. He made the whole process very easy.

Christian was so amazing and powerful woman for my support and help.

I have had the Pleasanton's storage for 2 years. I feel the property is clean and safe. I will definitely rent a unit a gain if needed.

We were satisfied with our stay at this location. Chrisann, the Manager is a very positive and helpful person. PS is very lucky to have her on their staff. The facility is clean and secure. We will surely return to this facility if we need storage in the area again. DFF

I had an excellent experience with the San Ramon Public Storage. The facility is kept very clean and customer service is wonderful. Chrisann was very helpful in my assisting with my rental, automatic payments, and closing out the unit.

The storage is very clean and staff is friendly.

Chrisann made our first time renting a storage unit stress-free and easy! She is informative, professional, considerate and kind! We are very happy with support we receiving using this storage location. The storage facility itself is easily accessible, clean and secure. Thank you so much for helping us Chrisann!

Good

Jon was helpful

I a storage space @public Storage it was Nice and clean , an Friendly ,.. Crisyanne also was bright and pleasant enjoyed doing business 👍👍

Chris Ann was wonderful! Friendly, professional, and very helpful!

It was a nice, safe and comfortable place to store our stuff. The manager was excellent. Thank you

I was late leaving and got locked in after hours and when I asked the manager to let me out she told me I had to call 911 if I wanted to get out. I found the 800 number to Public Storage and they verified my account and were able to electronically open the gate. As soon as I got out the police pulled up on me with AR machine guns pointed and flashlights blinding me. They said they got a 911 call saying someone was breaking into the facility. Thanks again, I had to stand outside in the rain while getting interrogated and searched by the police for over 2 hours.

We were completely satisfied with our stay at this storage location. Chrisann, The facility Manager gave us all the information and help that we asked to receive. The facility was clean and secure, which we appreciated greatly. When we need storage again, we will return to this location. PF

Awesome and extremely helpful and understanding person Thanks John for helping me through this process

Nice, clean, and quiet! Great place to store your stuff!

I have been renting here for awhile. Met Kimberlee on the property the other day. Clean property and very convenient. Kimberlee asked if we needed anything or had any questions to come by the office.

I had a storage unit here for 2 years with no problem and a good rate. there was a discrepancy as to if I had checked out in the time before the next billing cycle and I was sent a collection notice a handful of months later. This was troubling to me but the people in the office of public storage called me when I gave a bad review and corrected the issue to the full extent. I find it very admirable that a company cares enough to do this in any capacity when once the consumer pays we are rarely awarded any true fixes. The way in which my issue was handled by public storage will keep me a loyal customer of theirs, should I ever need another space. This is a good company

Moving in was easy peasy. Chrisann was very helpful and answered all my questions. Great customer service. The location is also excellent.

Chrisayn is the best. Helpful. Competent. Nice The night people that live on the property? Nightmare. The worst I have ever seen. We keep using this location solely due to the day person Chrisayn.

Chrisann was extremely helpful with my move-in. One of the best facilities in the East Bay. Thank you so much! Update as of Apr 15, 2020 My opinion of Chrisann hasn't changed. She has been the best public storage representative that I have dealt with in the 20 or so years of my dealings with storage. However, I will add that the ladies who work evenings and live on the premises are hostile, verbally abusive and made me question my safety.

How do I leave a review for Chris anne at 7420 San Ramon Valley Road

I worked with Chris Anne getting a storage unit.. and she was very nice and very informative are the rules and regulations of public storage and all the opportunities to make storing my things here privigen a pleasure

I met with Chrisann at the Storage in Dublin and she did a fantastic job with assisting me to rent a facility., even though I only needed one month term. She was most gracious with her time and assistance and I would not hesitate to refer any other customers to her in the future who might be looking for a storage facility. Chrisann is a real gem!

Great place with reasonable prices. Thank you

Was great good people recommend to all friends. Also Chrisann was wonderful help & very nice.

Needed a smaller storage unit for random things that were clogging up the apartment. Janine made it fast and easy to get everything set up! Thank you!

We were supposed to store our 2-bedroom household stuff in 3 units for a couple of months which ended up being about 22 months. Throughout this whole transition period full of uncertainty, Chrisann was one of our constants. Always pleasant, always friendly, she always had time to listen to updates about our two-year journey. I'm happy to say that our household shipment is finally out and on its way, but if ever I need storage space, I wouldn't hesitate to go back to #17017.

We needed a storage unit and moving supplies in a pinch, and Public Storage in Dublin came in clutch!! Carmen was patient and professional helping us decide what sized unit would best suit our needs, and was able to make stellar recommendations on additional packing supplies needed. The office was clean, our unit was clean - this helped us greatly!! Huge thanks! We will definitely utilize your storage again!

Great place and great customer service, especially from Chrisann! She will take care of you!

Very convenient location, and it has never been very busy when I’ve gone. Chrisann has helped me the few times I have had to actually talk to someone. She is the sweetest and nicest person, so I say if you want to get some friendly service see her.

I had to switch units and Chrisann made everything very seem less and an easy transition into a storage unit when my family house flooded

Chrisann was so lovely, warm, and helpful. She made the entire process go smoothly. The reminder calls and follow up to be sure I was ready were a nice touch. It was nice to receive concierge level service and such a great price. Chrisann is really a gem!

Great service. Chrisann was a huge help getting me set up.

This is the best public storage location in the Bay Area! Chrisann was super helpful and she made sure everything went smoothly and had the unit ready to go and it was a fabulous experience! Chris Ann is definitely the gal to go to for a great experience!

Nice facility, Chrisann does a great job and takes care of everything.

Terrific customer service. Very nice staff and incredibly responsive. Checked my unit and noticed it was not secure. Called me immediately.

Great place to store! The facility is super clean and quiet!

We have been here for 6 years and never had any issues.

Clean facility and great service! Thank you so much Carmen for all your help explaining the pricing of the units and for your patience with all my questions. Go see Carmen in Dublin for great friendly help!!!

Great facility. I have been a customer on a few different occasions, when storage needs arose. I'll definitely be back!

Chrisann was amazing!! She provided excellent service and we couldn't be happier!!

Chrisann has been a big help, kind and efficient. Plus I enjoyed her sense of humor.

Nice clean facility, competitive pricing, and friendly staff. They have moving and storage supplies for sale in the office. There is an elevator for the upstairs units, and carts are available for use to help move heavy or large items.

Janine helped me. She is a very nice lady. It’s Sunday afternoon almost 5pm when I arrived there, and she stayed late to help me check price and lock the price for me. Thank you so much!

The staff is so friendly. John even offered to help. Place is kept very clean and service is wonderful. Only reason I gave it a four star is it it to hot upstairs in the summertime.

Easy access and great staff. Chrisann was great.

Chrissann was excrptionally pleasan and helpful with our storage needs.

Great service, always clean.Thanks Chrisann for all your help.

Good custom service. Chrisann was wonderful. Thanks so much.

Chrisann has been such a help with my storage. This place is always so clean and she is always smiling. I saw a lady crying her head off and Cbrisann calmed her down and helped her. Thanks for hiring this sweet lady.

This is the best public storage facility I have ever been to. Chrisann is Awesome she is so knowledgeable, helpful, etc. Always has a smile on her face and treats everyone with the same respect. If you are looking for a public storage location for storage Look no further this is the Place.... Thanks Chrisann for all you do Keep up the Great and Awesome job you do. 😃

Chris Ann was great with her customer service and went over and above to make my experience of being a long time customer feel over the top with how much she helped me! I will never forget it and plan on keeping my rental unit for years to come. Thank you again. Ron #264

It's a public storage. Unfortunately this one kinda did the bait and switch with the advertised unit, then raised our rent $40 after 6 months. Currently looking elsewhere.

Chrisann is an amazing professional and person. I recommend this location.

Great service. Chrisann was very polite and professional. Thank you

Came in looking for information on storage for my move in a few months and Carmen was really helpful answering my questions and helping me worry less about storing my stuff and moving.

Chrisann is FANTASTIC! I’m a manager at Lucille’s BBQ Restaurant down the street and she helped me pick the perfect unit for our catering supplies. She is always so cheerful and has a great personality, she would follow up on voicemails promptly and was insistent on given us the best deal. The unit itself is a 10x12 and fits everything (i.e. hot boxes, utensils, glassware). Would recommend to anyone. Remember Chrisann, you still have to swing by during your lunch break and say hi!!

Great place to do business with, no complaints at all. Great management!!

Chrisann has been a great help to my wife and I store here it's always clean and safe

Chrisanne has been great help to me and understanding of my situation and goes out of her way to say hello Everytime she sees me.

Very impressed with Chrisann, she is extremely professional and knowledgeable. She handles all of our storage needs with ease and confidence. A great experience!!

Lied to me

Chrisann Made my move in so easy and fuN, She was so very helpful with my account and found ways for me to save on some extra boxes I needed she was a joy to work with and talk too, I thank her very much! The world needs more people like Chrisann. I thank her very much. also the grounds and storage is clean and very well kept I would come when it was dark and never felt afraid or anything all in all this is a five star place for sure.

Had a unit here for 4 years. Always safe, clean and well lit. All units are accessed from inside. Never had any issues. Highly recommend.

Wonderful! My service provider was Carmen today and she was so pleasant.

Very professional experience! Chrisann has handled all my storage needs in an extremely 'can do' manner... highly recommended!!

Michelle gave excellent service. Very professional and hospitable.

Chrisann is always helpful, polite and professional. she greets you with a smile and answers any questions regarding property or fees immediately. Property is always well maintained.

Great people , Chrisann was very kind :)

Great experience and Chrisann was beyond helpful and made the experience so much better.

Chrisann made the visit so much more enjoyable! She was so helpful and made everything so easy!

It was a wonderful and great experience, especially at such a stressful time I have been having when moving. Everything was explained and all the items were identified to ensure that all my needs were met. So you are stressed out and looking for storage. I really would suggest this place

Easy and convenient to move out. Chrisann was very friendly and cheerful.

If you're in the market for storing household goods and you're looking for Exceptional Customer Service, the Dublin Public Storage location should be at the top of your list! Chrisann was as pleasant, friendly and professional as anyone could ask for in this age when face to face contact with a Customer Service Representative is less and less frequent. Chrisann was extremely helpful in helping us find the right unit and made our rental and check-in experience as easy as possible. Thanks to Public Storage for having such a Wonderful Employee as Chrisann onsite to support its customers.

Signing up was easy as was informing the property manager, Chrisann, that I had moved out. The unit I got was clean, and every time I've interacted with her has been a delight. I remember there was one time I visited the office a few minutes too early, but left instead of waiting since I didn't give myself much time (although she said she'd be ready in a bit). When I returned the next day, she remembered me and apologized for not being able to help me out the previous day even though it was on me. Very friendly and easy to talk to, which made my experience at Public Storage a positive one. If I ever need to store anything again, I'll definitely choose it!

Chrisann was very helpful. We were assisting an elderly woman and Chrisann provided exceptional help. I would recommend her at any time as being a valued employee and willing to help in all circumstances.

The customer service was superb during my move in. Chrisann was readily available for questions and assistance throughout the day. The facilities are secure, clean, and maintained. I will definitely recommend this storage facility to my friends in the Bay.

Chrisann was very helpful.

Chrisann and Cayla are nice. Also easy to work with and will help you out with any questions you may have

What an easy experience & great customer service with Chrisann! Thanks for the help.

Good people, good place to store!

Friendly staff, clean facility, and very secure. Plenty of supplies available if needed. I had no issues moving in or out of my unit. I live 40 miles away and still continued to store my items at this location for over 3 years. That's how much better this location was over other Public Storage facilities, including the one down the street from my house.

All the staff at this location are very friendly and informative. The place is very clean and the platform handtruck helps make storing things a breeze. Keep up the great work and service guys!!

too expensive

Chrisana was/is great. O would come back.

great service by chrisann!

I made a reservation online and within one hour I got a call from Alyssa. She's great. Very good customer service. However, I met another lady works there today (7/8) and it wasn't a good experience. We moved some of our boxes in today and for twice in a row she parked her own car in the customer parking spot which is right in front of our unit. That's not good customer service. The reason I pick that unit and pay more is that it has a parking spot right in front. I don't mind if another customer parks there but for an employee to park her own Chevrolet car there just for her own convenience this is not right.

Nice, clean facility. Chrisann is great to deal with.

The staff at this location are great, especially Chrisann. She's always helpful and cheerful to work with. The facility is also really clean and well lit. Thanks for helping me with my storage needs!!!

Chrisann was very helpful. No issues, check in and check out very easy.

Very nice experience. Chrisann was great.

Alyssa was super helpful and friendly with our phone conversation about my unit I have in Tracy. I accidentally called the Dublin store but she was more than helpful and gave me everything I needed from the conversation. I'm happy with public storage because of people like Alyssa on your team!!!

Alyssa was super helpful with our move in last month and we just moved out today. She was here again and we just as pleasant as when we first met her. We had no issues while here and would highly recommend. The service can’t be beat.

Alyssa is amazing! I was having a really bad day and wasnt the easiest person and she was on top of her game and never once did she give me attitude or make me feel unwelcome!

Great Place and well maintained! Alyssa was awesome she help a lot and explain everything in detail and we got a good deal thanks alyssa. I surely recommend this place.

I just rented a unit there. Everything was smooth and easy. Very helpful staff!

Awesome

Clean facility. Safe, secure and friendly staff. Chrissan and the staff are fantastic!

Alyssa was awesome. Extremely helpful and kind.

Great service! Which is a breath of fresh air these days.

Very nice and helpful and quick!!! Thank u

I was in a bind moving from a 3 bedroom house into a 1 bedroom apartment. I was not to familiar with how much storage is needed or cost. Alyssa helped me decied what size unit size was best suited for my needs. Very friendly and knowledgeable and great customer service.

Great service by Chrisann. Took my payment for my different location with no problems.

Very friendly and nice

Fast and friendly

David's very polite the facility is very clean and I don't mind renting another spot at Public Storage once again thank you

Great service. Was a day late getting out so they adjusted the bill for just that day rather than the month. Would use them again.

Great, fast, & clean. Great customer service, Cynthia was kind enough to help my grandmother and I out with our boxes. Thank you. Definitely coming back.

Really great service at this Public Storage. And when I moved out, the process was completely efficient. Would use this location again.

Hailey was outstanding she explained all the ins and outs of my storage unit. She was also detailed oriented and went above and beyond to make my move seamless .

Been looking to move stuff out of my cramped garage for a while. Went to location in dublin to see, met with Kyle. Great employee. Answered all of my questions and was super helpful and patient. Affordable prices help, too.

I needed a temporary space for my belongings and found extra space storage in Dublin. Cheryl provided the BEST customer service and made my moving situation less stressful. She was really thorough, knowledgeable, and was a pleasure to work with. She really had my best interest at heart and for that I am very grateful.

The property was clean and well kept. Cheryl was really helpful and patient throughout the whole process. I would recommend this storage to everyone.

Great Service! Great Location! Cheryl helped me out so much. Awesome customer service

I went in to Public Storage because I was short on time to move. Cheryl helped me every step of the way and answered any questions I had. She also made sure that I understood all aspects about leasing the space and that I didn't leave feeling uncomfortable. Cheryl's great attitude and joyous energy was infectious and I will be sure to recommend her and Public Storage to others.

Cheryl is AMAZING!! She's kind, funny and knowledgeable! She made our move from out of state seamless! She explained everything in great detail! Answered all our questions and was kind enough to show us multiple storage units.

Super nice customer service from Cheryl ! Place was clean and easy to find.

Property manager Cheryl was very informative, thorough and accommodating. She made registration simple and fast. I normally can find something to critique but not this time!

Good location

The manager is realy helpful and courteous. I realy like her. I recommend this place

Cheryl is super awesome! She was incredibly helpful when I moved my items into the facility the first time. She was sweet and patient. I chose this location although it's far from me just because Cheryl was that awesome and as I expected sane awesome customer service this is definitely a storage facility location I highly recommend to all!!!!

Great customer service! Cheryl at the front desk always gives superb customer service! She always goes above and beyond to meet my needs. The facility is always very clean and well kept. Whenever needed I always have functioning lights in the facility which makes it easy to manage my business at all times. It really is the best storage facility i ever dealt with.

Rented a 5x10 space. Cheryl did an excellent job of helping me find exactly what I needed at the right price. My experience was very positive, Cheryl is very knowledgeable, helpful and always upbeat.

My experience at the Dublin location was smooth and efficient.. Cheryl was very nice and helpful with explaining everything to me..I was very happy how quick I was shown a storage and completing my paper work.. I would highly recommend using again and speading the word to others to use as well...Thanx Cheryl for making a sometimes stressful experience unstressful..

I have two spaces here with public storage and Cheryl has always provided with great customer service I give her a 10

Public storage in Dublin is the Best. Best customer service! Cheryl is the best!!!!!

Cheryl is excellent to work with. she is friendly, knowledgeable & outstanding in service. She handled our reservation with ease & makes us feel at home.

Getting ready to move and needed packing supplies and lots of boxes. The location of the Public Storage is very convenient and easy to find. Cheryl was amazing; so very helpful. As I know that I will need more supplies as I get into this packing up the house project, without a doubt I will return to the Public Storage place and work with Cheryl.

I rent here at public storage in Dublin and I rented different places before but this is one of the best and cleanest and nicest service and I love everybody who works here especially Sheryl she bends over backwards to help you out if you need any help and I would give this storage facility the best rating you could possibly get it thank you

I stopped by to get some materials for my dishes and I was greeted by Cheryl who helped me decide what I needed. I will definitely come back for more packing materials as I progress with my moving. Cheryl was very professional and very polite

Reservation was easy over the website. Received a confirmation of my reservation within minutes from Cheryl. The enrollment paperwork was very easy, no hassle and move in was a breeze. I have a upstairs unit but with the elevator and carts to haul all of our boxes and furniture cut move-in time by a lot! Only downside is the unit does not have a light inside.

Received GREAT customer service from Cheryl. Very clean place to put my stuff. It is well lit and close to my house for easy access. I give it 5 stars.

Cheryl is AWESOME!!!! Cheryl Made my storage process a breeze!!! She made all the paper work easy and I was in and out with my deposit back in QuickTime!!! Thanks Again!!!

Stopped into buy boxes and other moving supplies. Cheryl was very helpful and recommended everything that I needed for moving my house. She was an excellent help and had the greatest customer service. The property was clean and I will continue to return back here for future service.

I have been renting from Public Storage in Dublin for nearly a year. While their prices are above their local competition, the property is clean, and the customer service I receive from Cheryl is of the highest caliber. She is pleasant, helpful and conscientious.

I will have to make this a two part review. Cheryl is actually great at this property in Dublin I regretted that their management is so poor at this property. Cheryl absolutely deserves five stars. Cheryl is pleasant talk to and always helpful. She keeps the property clean, and since she has been assigned the responsibility of our business property, I am much more at ease knowing the property manager is close by. I have used several public storage facilities, and this is one of the best as far as service. Cheryl, you are GREAT! Now I said this was a two part review, this is my experience with Public Storage management... 1 STAR ...... About a week ago I called for some help and explanations regarding a business property question. And was directed to several people who couldn't help. I was directed to a district or regional manager named "Bella". This person was extremely rude and disrespectful while sarcastically telling me " I'm trying to help you", on top of that she stated "she could raise my rent anytime she wanted as long as she gave me a 30 day notice. The conversation was a huge waste of time, and after she talked to me like I was a stray dog, she admitted she knows. NOTHING about the business leases. This "Bella" must be related to someone pretty high up in PS to have been given a management position without any people skills, knowledge or management training. Hire a few more like this and you will be out of business before you know it. Now on another note Cheryl who runs the Dubin office is a sweetheart. I would give her 5 stars. Perhaps Cheryl can train Bella in customer service.

The entire facility is always clean. Cheryl is always very helpful and friendly. Public Storage is lucky to have her representing the company.

We live in an apartment with not much storage, and needed a place to store our extra boxes and seasonal items such as holiday decorations, etc. While we didn't need MUCH space, we just needed a little extra! Cheryl is super helpful and friendly. She is wonderful about answering any questions we have, and calling us promptly when she has a question for us. The place seems clean and well kept. There is at least one (usually two, but sometimes I'm there when another person is) available hand truck/movable thing so moving stuff up to the unit is easy. We are enjoying storing our stuff here!

I have had a space here at Public Storage for some time and I really love having my things at this facility. The place is always clean, Cheryl is always friendly. I recommend to all my family and friends.

Cheryl is fast to respond with assistants and helps with all storage needs. Always checks for any further assistance she or public storage can lend. Thanks for the support!

Awesome support from Cheryl!!!!

I have been using PS for almost 5 years. I have been dealing with Cheryl for that whole time. Customer service is the most important quality in any establishment I work with, and Cheryl has delivered 100%. I can honestly say that if it wasn't for her, I likely wouldn't have my storage unit anymore. She always sends me reminders when my payment is due and never makes me feel bad that I wait until the last minute. As long as Cheryl is there , I will be too!

Thanks Cheryl for getting us into our new storage unit ... such a quick and painless process!!! Storage Unit was clean and ready to move in!!! Nate

My overall experience with Chris and Cheryl has been excellent. I run a Food Bank in Dublin, CA and we need some temporary storage space. First I rented a small unit from Chris. Then our needs changed and I rented a larger unit from Cheryl. Needs changed again and I rented a second unit from Cheryl. Through these steps everything was handled smoothly. The location is convenient and very easy to access. Thank you ladies!

What can I say about Cheryl that hasn't been said yet... She's an outstanding person; warm-hearted, kind, knowledgeable, patient, helpful, caring, possesses exceptional communication skills, polite and a professional at her work. I felt like family being around her. She oozes a type of kindness that makes you feel right at home. From my personal opinion, Public Storage should be honored to have an amazing employee such as Cheryl. Well done Public Storage, well done! Thank you Cheryl for all your help and proffesionalism! Bravo! Fermin

Cheryl was wonderful in taking care of all we needed to get a storage space. As we are dealing with a bereavement in the family, we needed the extra reminder of appointment, kindness and clear communication, Cheryl, did that and I am very grateful! She was wonderful and professional to work with, hence as she is the manager for this location, I highly recommend!

We had an exceptional experience with the manager, Chris, who was helpful beyond what is expected. I would highly recommend this storage facility.