Muchisimas gracias a Angel y Nathaniel pornsubayuda excellent trabajo y explication los recommending
Nathaniel is a great staff member! He is very friendly and helpful and seems to enjoy his work.
Nathaniel, he is very nice person very patiently helped me with all my questions and concerns about my registration. Very thankful to find a person like him. :)
Security is questionable. My unit had a hole made from the other side of the wall and the dry wall was pushed in. Instantly the girl tried to put the blame on me asking if I had stuff against the wall. It’s all protruding inwards as if someone is trying to break in. Making this known so if anything happens it’s noted and they’ll be held accountable. Not to mention after that incident my next bill went up over $100. Retaliation?
Nathaniel provided me with excellent customer service. He is totally prepared to assist customers with whatever questions or issues they may have. Thanks Nathaniel.
Staff is friendly and property is clean
Great experience with Nathaniel helping me clear my sister’s storage unit after her untimely passing.
This was a very nice experience, and the person that helped us,Nathaniel was very nice and helpful,disurves a raise, thank you.
Nathaniel is the MANNNNN!!!!!! See him for all your needs.. 5 stars!!!!
Once again Nathaniel did a great job in assisting me get to the right people to resolve an issue. It worked out fantastic, thanks to Nathaniel's help!!
Shout out to Dana for helping me rent a storage unit! She was extremely helpful, kind, and understanding to a first time renter like myself. Thanks again for your kindness and a great experience.
I called Public Storage with a bunch of questions, and Dana was incredibly helpful! She was patient, knowledgeable, and took the time to explain everything clearly. Dana made sure I understood all my options and gave me great advice on choosing the right storage unit. I felt reassured and well taken care of, all thanks to her professionalism and friendly approach. Excellent service!
Nathaniel was very pleasant and informative and I appreciated his help as it's my first time storing.
Nathaniel was very helpful in finding the right space for my needs.
Dana is so amazing! Best assistance and best location. Highly recommend!
Why is no one at the office ? It's been several days that I come and different times and no one is here ! Poor customer service , its nonexistent
Nathaniel and Dana were helpful while I was here with the cart and cold water in the office.
Nathatiel was very helpful & courteus always willing to help 🥰
Nathaniel Dana love there work the girl is really nice and she helps out wen need it thnk you for does workers
Dana is always so helpful great customer service
Nathaniel was super helpful in helping me find my unit and explaining the procedures for moving in. I’ve returned to this facility because of the cleanliness and convenience I experienced here 37 years ago. It is still clean and safe with the access codes and security measures in place. I highly recommend it.
Great Public storage Facility ! No complaints
Great customer service on site. Highly recommend!
Nathaniel was so nice and helpful!!! Customer service was superior!!!
Dana helped me out great customer service
Went in with my husband and we were clueless to what size storage we may need - Dana helped us and she was awesome. So helpful and so patient!!!
Nathaniel took the time to answer all of my questions and help me understand what the best options would be for me! I would strongly encourage others to inquire with this location for storage needs!
Great service by Dana thank you
Nathaniel at Public Storage in Downey provided exceptional service. He was incredibly knowledgeable, patient, and went above and beyond to ensure my needs were met. His professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend Nathaniel and Public Storage for anyone in need of storage solutions
It's my first time storing and Nathaniel was very helpful.
Appreciate this place. Need to fix some automatic pay issues on the app, if we turn off auto pay it should not be allowed to extract from our bank account. Ran into some discrepancies with double payment and it was almost a hassle to retrieve those funds back.
Had Public Storage for 5 years. I’ve never had a problem in that entire time. Nathaniel was very helpful and courteous and was always able to take care of anything. Thank you so much Nathaniel!
Dana was as a sweet as pie. She helped me get the storage and upgrade the size at a reasonable price
Nathaniel was very helpful in the office this is my second experience with him and it has been A+ we need more customer service rep like him he’s very patient and don’t mind you asking questions over and over again Thank you Nathaniel
Dana, was super helpful and took the initiative and time to show me around to different units so that I knew all my options. Very helpful and even followed-up!!
Dana was very helpful and showed me the storages. She is very knowledgeable about the place. Would recommend talking to her.
Dana's customer service and professionalism was outstanding! She made everything so easy to get done! I feel very comfortable storing my belongings here.
PleasanT Service and crew of Nathaniel
Nathaniel made the process of getting a storage unit very easy. All terms were explained and the unit was clean. Thanks!
I was helped full service
Public Storage is a racist place especially when it comes to the African American. Mexicans get away with everything there. Even Caucasians. It only have Mexican and white employees. They give African Americans really hard times there. I recommend you to try other storages before renting from them. That goes to everyone!!!
Nathaniel is the best, friendly and always ready to help and guide.
Great place, Dana was very help and her customer service was on point.
Very friendly staff. Went in asking for help trying to get storage and a worker named Dana was very helpful and friendly👍🏻
Will definitely not come here again!!! They screwed me out of all my belongings. Sold both my units for $50!!! My whole entire life was in those units! Kept raising the price of my storages wouldn't work with me on getting a lower rate nothing! Now my whole entire life's possessions are gone including important papers and my son's memory box and my dogs ashes!!!
nobody is in the office.cant get help asap
My experince was excellent with Nathaniel the manager. Very helpful in an unexpected crisis and walking me through what I needed to know.
Big THANKS to the gentleman managing this location one of the most professional people I have seen taking pride in his work and it shows throughout the clean facility.
Extremely Helpful and welcoming thank you for help!
Jose S.
Nathaniel was excellent. He was so helpful to me. I am so grateful. Smiles.
Site manager Nathan and the coworkers are awesome people, they are always ready to assist with any concerns. Thank you public storage for helping at keeping our stuff safe.
Nathanial has excellent customer service
Nathaniel was Great with setting up my account!
Couldn’t find a cart in my storage unit and so i called for the front office. Spoke to a guy and he was rude. Said to me “Again, like i said”. You work in customer service. Act like one. Btw my rates went up 50 dollars for no particular reason.
Nathaniel and Elizabeth were very helpful.
The attendant (Nathaniel) on site was extremely helpful and delayed the rent increase for 6months! Great!
Nathaniel was very helpful with the app and finding the space.
Jennifer was very helpful
I am a first time Public Storage customer. My experience the minute I walked into the office door was unexpected. Nathaniel greeted me and my husband and was so informative, friendly and went above and beyond with impeccable customer service. I have to say Public Storage or any place should feel lucky to have employees who love what they do and its apparent. What a great experience.
My experience with Public Storage was as smooth as it could possibly be. Nathaniel, the gentleman who assisted my wife and myself, was so thorough and explained everything without rushing and totally made us feel at ease. I would definitely recommend Public Storage and would use them again in the future
I was in desperate need of storage and Nathaniel was so very polite and patient. The unit was the perfect size.I appreciate all the help.
Nathaniel was very helpful with getting me through the erental process when I had questions, would give ten stars if I could.
They went up on the rent without contacting by phone or text which was my method of contact so i was being charged late fees for not paying the full amount. I was only paying what the previous price was. Then they put a lien on my account and deny me access to my property. They also never answer the phone. Very unprofessional. Im moving my property out of there. DO NOT RECOMMEND!!!
Today I went to get something from my storage and unfortunately got there right at closing but thank god Angel was still in the office. He wasn’t supposed to open up for me but he helped me out. I appreciate kind people like him.
Angel is great!!!
Kind & cooperative!!! Customer oriented attitude!!!
PS has become more secure but rates steadily rise.
I rented a space for 10 years.
The rate was $94.
By year 10 the rate rose to over $200.
For the record, I canceled my unit before paying the over $200 rate.
Finally, all of the employees at this location were very helpful whenever I would submit a request to have my rate lowered. Most of the time it worked.
Nathaniel was very helpful in getting my unit door secured for my move in.
Very professional n helpful
Nathaniel is amazing and extremely helpful. Clean spaces and great customer service.
Linda was great help with my storage.
Nathaniel is very polite every time I talk with him !
Nunca atienden a los clientes con amabilidad
It was a pleasure being served by Nathaniel! He has excellent customer service. I couldn't have asked for more! YOU ROCK 🤘🏽
Nathaniel was very polite and helped me get the app set up for my account.
dead place very bad owner.makes money of others.buy changing money for rent
bad guy .....
Nathaniel was very helpful, show me the right storage for what we need, and explain everything very clearly.
Nathaniel was very helpful walking me through the process.
Nathaniel was very helpful and very friendly.
nathaniel was amazing! so helpful and informative, im glad I went there!
I just came in to get a storage unit and it was a great and simple experience. Nathaniel helped me out and was very polite professional and helpful answering all questions I had. Place is clean and safe. I would highly recommend this place!!! Thanks Nathaniel!! You rock!!!
Nathaniel really helpful walked me through every step answered all my question real friendly i truly well tell others about this place so helpful
Well my storage got broken into and the insurance didnt help out at all
I always have perfect service with Nathaniel.
He was very helpful and friendly , also the best is PROFESSIONAL! Thank you for your good service Nathaniel
Alex, excellent customer service, very detailed in showing us the works.
Nathaniel was extremely helpful, knowledgeable, and extremely courteous. Exceed my expectations for service.
Nathaniel was extremely helpful with managing my account.He gave me helpful advice and was very friendly
Nathaniel is great at what he does it's a blessing to have great working that love there job 😃
Great experience, Nathaniel very kind, helpful and courteous awesome service thanks, very satisfied with every step that was taken to secure our precious items we stored at Public Storage.
Thank you for making my storage experience a very positive one. Hiring Nathaniel as your Customer Service Rep, is the BEST decision you've made! His knowledge and courtesy is exactly what we need more of. Thanks to him, I remained a client for as long as I did. I highly recommend the Bellflower location in Downey, CA for your storage needs.
Nathaniel, was great.. very very satisfied . He explained everything. Very grateful...
Nathaniel was very helpful and professional with any question I needed answered, as well the environment area was nice !!!!
My experience with Public Storage is outstanding 1 moving is never easy and sometimes storage is necessary.
Nathaniel is an expert at making sure everything is clean Tip-Top shape accessible he's very kind resourceful on time for his lynch breaks by the clock on the door. He answers questions, offers suggestions, he's extremely efficient and that's Nathaniel, consistently energetic and quick on his feet. He walked me through the app and that's great for me at my age! He keeps everything up nicely the restroom is always clean thank you for having Nathaniel at Public Storage Downey Bellflower Boulevard
Great customer service! One of the more pleasant experiences I've had renting a storage unit thanks to Nathaniel.
Nathaniel was a great help,very nice and pleasant
Nathaniel gave great service he went above and beyond.
Nathaniel is very knowledgeable, it took me less than 30 minutes to get all the info and my storage. I recommend this place, no hustle
Nathaniel was super helpful and so friendly. His customer service goes beyond these 5 stars!!
Nathaniel Has Been Very Helpful With Whatever I Need Very Nice Young Man.
Thanks to Nathanial for making a stressful situation a bit better!
Ieda was extremely helpful. Would highly recommend.
Great customer service from Nathaniel! He was extremely informative and patient in addressing my storage needs. Update: I sought to transfer into a smaller storage unit and Nathaniel was extremely helpful in reviewing my transfer needs and made the process seamless.
Nathaniel is polite and capable! Very organized!
Hi I want to tell you how nice Nathaniel is he’s great he always took care of me I’m a little on the older side and he was so kind to me this is a great place to have your storage at anyone is really lucky to be here thank you very much is Carol Holliday
Went in with questions about renting a unit and Edward was incredibly helpful & friendly. Great customer service!
Edward is very friendly and helpful, great customer service!!!
Came to check out prices and Edward was friendly and helpful enough as to show me some units that could accommodate my needs
Nathaniel has been the most courteous person, I have ever met; he has helped me in all my difficulties. Love this Public Storage, prices are amazing compared to other storages. I highly recommend it. Ask for Nathaniel 🌟🌟🌟🌟 🌟services.
Lena gave us amazing customer service. She was so nice and helpful and made sure she found us a unit that we wanted. I think she has literally given me the best customer service I’ve ever had. She was quick and very good at explaining.
Nathaniel keep this place spotless! He’s super nice and I always feel safe knowing he’s around. He’s the nicest and very profesional.
Went to the Public Storage Property it wan very clean and organized. Ieda was very helpful and welcoming. I will recommend to everyone.
Very clean. I wish the hours where longer.
Nathaniel at the Downey Public Storage also gives excellent service to the customers!!!! Facilities are always clean and maintained well. Carnel Anderson
Great service. Quick response by ken and took care of all of our needs in a timely manner
Ieda Was So Helpful With My Storage Needs..Would Recommend To Others Thank You
Ieda was very accommodating and informative, definitely recommend this place and feel good about storing my items here.