Public Storage Self-Storage Units at 12302 Bellflower Blvd, Downey, CA

Big THANKS to the gentleman managing this location one of the most professional people I have seen taking pride in his work and it shows throughout the clean facility. Extremely Helpful and welcoming thank you for help! Jose S.

Once again Nathaniel did a great job in assisting me get to the right people to resolve an issue. It worked out fantastic, thanks to Nathaniel's help!!

Nathaniel was excellent. He was so helpful to me. I am so grateful. Smiles.

Site manager Nathan and the coworkers are awesome people, they are always ready to assist with any concerns. Thank you public storage for helping at keeping our stuff safe.

Nathanial has excellent customer service

Nathaniel was Great with setting up my account!

The manager has the worst customer service I have seen. He saw me and my children in the elevator with just a few minutes to 6 and had the audacity to lock us out. This man should be fired . Not once have we had a good experience with this man. .

Couldn’t find a cart in my storage unit and so i called for the front office. Spoke to a guy and he was rude. Said to me “Again, like i said”. You work in customer service. Act like one. Btw my rates went up 50 dollars for no particular reason.

Nathaniel and Elizabeth were very helpful.

The attendant (Nathaniel) on site was extremely helpful and delayed the rent increase for 6months! Great!

Nathaniel was very helpful with the app and finding the space.

Jennifer was very helpful

My experience with Public Storage was as smooth as it could possibly be. Nathaniel, the gentleman who assisted my wife and myself, was so thorough and explained everything without rushing and totally made us feel at ease. I would definitely recommend Public Storage and would use them again in the future

I am a first time Public Storage customer. My experience the minute I walked into the office door was unexpected. Nathaniel greeted me and my husband and was so informative, friendly and went above and beyond with impeccable customer service. I have to say Public Storage or any place should feel lucky to have employees who love what they do and its apparent. What a great experience.

I was in desperate need of storage and Nathaniel was so very polite and patient. The unit was the perfect size.I appreciate all the help.

Nathaniel was very helpful with getting me through the erental process when I had questions, would give ten stars if I could.

They went up on the rent without contacting by phone or text which was my method of contact so i was being charged late fees for not paying the full amount. I was only paying what the previous price was. Then they put a lien on my account and deny me access to my property. They also never answer the phone. Very unprofessional. Im moving my property out of there. DO NOT RECOMMEND!!!

Angel is great!!! Kind & cooperative!!! Customer oriented attitude!!!

Today I went to get something from my storage and unfortunately got there right at closing but thank god Angel was still in the office. He wasn’t supposed to open up for me but he helped me out. I appreciate kind people like him.

PS has become more secure but rates steadily rise. I rented a space for 10 years. The rate was $94. By year 10 the rate rose to over $200. For the record, I canceled my unit before paying the over $200 rate. Finally, all of the employees at this location were very helpful whenever I would submit a request to have my rate lowered. Most of the time it worked.

Nathaniel was very helpful in getting my unit door secured for my move in.

Very professional n helpful

Nathaniel is amazing and extremely helpful. Clean spaces and great customer service.

Linda was great help with my storage.

Nathaniel was awesome!!

Nathaniel is very polite every time I talk with him !

Nunca atienden a los clientes con amabilidad

It was a pleasure being served by Nathaniel! He has excellent customer service. I couldn't have asked for more! YOU ROCK 🤘🏽

Nathaniel was very polite and helped me get the app set up for my account.

dead place very bad owner.makes money of others.buy changing money for rent bad guy .....

Nathaniel was very helpful, show me the right storage for what we need, and explain everything very clearly.

Nathaniel was very helpful walking me through the process.

Nathaniel was very helpful and very friendly.

nathaniel was amazing! so helpful and informative, im glad I went there!

I just came in to get a storage unit and it was a great and simple experience. Nathaniel helped me out and was very polite professional and helpful answering all questions I had. Place is clean and safe. I would highly recommend this place!!! Thanks Nathaniel!! You rock!!!

Nathaniel really helpful walked me through every step answered all my question real friendly i truly well tell others about this place so helpful Well my storage got broken into and the insurance didnt help out at all

I always have perfect service with Nathaniel.

He was very helpful and friendly , also the best is PROFESSIONAL! Thank you for your good service Nathaniel

Alex, excellent customer service, very detailed in showing us the works.

Nathaniel was extremely helpful, knowledgeable, and extremely courteous. Exceed my expectations for service.

Nathaniel was extremely helpful with managing my account.He gave me helpful advice and was very friendly

Nathaniel is great at what he does it's a blessing to have great working that love there job 😃

Great experience, Nathaniel very kind, helpful and courteous awesome service thanks, very satisfied with every step that was taken to secure our precious items we stored at Public Storage.

Thank you for making my storage experience a very positive one. Hiring Nathaniel as your Customer Service Rep, is the BEST decision you've made! His knowledge and courtesy is exactly what we need more of. Thanks to him, I remained a client for as long as I did. I highly recommend the Bellflower location in Downey, CA for your storage needs.

Nathaniel, was great.. very very satisfied . He explained everything. Very grateful...

Nathaniel was very helpful and professional with any question I needed answered, as well the environment area was nice !!!!

My experience with Public Storage is outstanding 1 moving is never easy and sometimes storage is necessary. Nathaniel is an expert at making sure everything is clean Tip-Top shape accessible he's very kind resourceful on time for his lynch breaks by the clock on the door. He answers questions, offers suggestions, he's extremely efficient and that's Nathaniel, consistently energetic and quick on his feet. He walked me through the app and that's great for me at my age! He keeps everything up nicely the restroom is always clean thank you for having Nathaniel at Public Storage Downey Bellflower Boulevard

Great customer service! One of the more pleasant experiences I've had renting a storage unit thanks to Nathaniel.

Nathaniel was a great help,very nice and pleasant

Nathaniel gave great service he went above and beyond.

Nathaniel is very knowledgeable, it took me less than 30 minutes to get all the info and my storage. I recommend this place, no hustle

Nathaniel was super helpful and so friendly. His customer service goes beyond these 5 stars!!

Nathaniel Has Been Very Helpful With Whatever I Need Very Nice Young Man.

Thanks to Nathanial for making a stressful situation a bit better!

Ieda was extremely helpful. Would highly recommend.

Great customer service from Nathaniel! He was extremely informative and patient in addressing my storage needs. Update: I sought to transfer into a smaller storage unit and Nathaniel was extremely helpful in reviewing my transfer needs and made the process seamless.

Nathaniel is polite and capable! Very organized!

Hi I want to tell you how nice Nathaniel is he’s great he always took care of me I’m a little on the older side and he was so kind to me this is a great place to have your storage at anyone is really lucky to be here thank you very much is Carol Holliday

Went in with questions about renting a unit and Edward was incredibly helpful & friendly. Great customer service!

Came to check out prices and Edward was friendly and helpful enough as to show me some units that could accommodate my needs

Edward is very friendly and helpful, great customer service!!!

Nathaniel has been the most courteous person, I have ever met; he has helped me in all my difficulties. Love this Public Storage, prices are amazing compared to other storages. I highly recommend it. Ask for Nathaniel 🌟🌟🌟🌟 🌟services.

Lena gave us amazing customer service. She was so nice and helpful and made sure she found us a unit that we wanted. I think she has literally given me the best customer service I’ve ever had. She was quick and very good at explaining.

Nathaniel keep this place spotless! He’s super nice and I always feel safe knowing he’s around. He’s the nicest and very profesional.

Went to the Public Storage Property it wan very clean and organized. Ieda was very helpful and welcoming. I will recommend to everyone.

Very clean. I wish the hours where longer.

Nathaniel at the Downey Public Storage also gives excellent service to the customers!!!! Facilities are always clean and maintained well. Carnel Anderson

Great service. Quick response by ken and took care of all of our needs in a timely manner

Ieda was very accommodating and informative, definitely recommend this place and feel good about storing my items here.

Ieda Was So Helpful With My Storage Needs..Would Recommend To Others Thank You

Ieda was very sweet and very helpful. She showed my family and I the storage unit and she gave us great information. Very kinda and very helpful.

Nathaniel went above and beyond to assist me in finding a storage. From one of their sister locations. He saved me hours by being through and professional calling to see if the door size woul accommodate. Thank you again Nathaniel. 12/16/2021

The space is working out for me, I like the newly painted walls, and Nathaniel was very helpful.

Nathaniel is very helpful and courteous and the storage has worked put nicely. Update: Nathaniel has gone above and beyond on my last visit and I am happy with the service (12/7/21)

Nathaniel is very helpful

Nathaniel has been very helpful during my storage experience. He has kept me informed of the availability of larger units and is always available for questions. Much appreciated!!!

We really like the storage facility. Very clean and well maintained. Nathaniel has been very friendly and helpful. The only negative is when any staff have to leave for lunch or to walk rounds, you are stuck if you need something, like using a cart. Maybe use smart lock for carts.

Ieda was extremely helpful. She showed me space since I had no idea where my spot was. Very kind and speedy.

I was just there and I love the environment around me, everything was so clean, organized and neat. I spoke to Ieda Armijo and her property is awesome! She made me feel very welcomed and comfortable! I recommend going to this public storage! I don’t regret it not one bit ! :)

Very friendly service, been looking everywhere for a suitable storage, and finally after speaking with Ieda I've decided on public storage ...Ieda was so informative on what they offer!!!

Was a customer here for years. Nathaniel was super helpful and always available for questions and services ! Will come here for all of my storage needs. Thank you so much Nathaniel and Public Storage !

Nathaniel was awesome! Totally was able to get me into a unit without too much hassle. Absolutely recommend. Go see Nathaniel!

Nathanial is an excellent manager. He helps me out with anything I need. He's helpful and knowledgeable.

Great service and great price!!!

I have been with Public Storage for more than 7 years. We have had a larger unit then I downsized to a smaller one. Nathaniel is courteous and always willing to help. He reminds me when I need to make my payments and that’s a plus.

We were under a lot of pressure to store a ton of bins while our house was being renovated. The locks are secure if you attach them correctly but I kept missing the way to actually lock the unit. Nathaniel checked to see if the lock was actually locked correctly and when he found it could be breached, he put a PS lock on and notified us what he had done. We were so thankful and feel lucky we chose this Public Storage. Nathanial didn't have to check and help us out but he took the time to insure our bins were safe.

I'm wanting to leave a 10 star if I could for Nathaniel he has been so kind and helpful to my husband and I learning how to use public storage and he saved our bacon quite a few times he's just very kind and he just as so humble about it so that's it you're very lucky he works for you thank you

Nathaniel is super helpful in assisting me in my all my visits to the public storage

Nathaniel is a great help, he's polite, and makes going there a great experience.

This is horrible place I was currently in transition retiring from the military moving from San Diego to LA so we got temp storage.upon returning to the storage 2 weeks later we noticed the storage was Broken into and had a different lock.The rules they have in place does not help the customer. I had to pay for one their locksmith to open the storage that i pay for. To top it off he was just some random guy with a drill. Over $10,000 was stolen when asked about the video recording they said they can only share with the police when I called for a unit to report the theft, they informed the police that they do not have a video security system.when we rented the storage room they swore to us they had security system, I believe it was inside job they took the time to go through our things they locked it up and we’re planning to return. We went to clean our storage unit didn’t say anything 30 min later had a a final receipt called corporate and no help Nathaniel who works there seems to be the only one there and he is no help. Thanks to their awesome security system I’m now dealing with fraud thanks a lot public storage not to mention the nightmare with their insurance company.

App for gate was awesome. Nathaniel told me about it.

Very friendly staff, specially Nathaniel! Just dislike that the office is closed some days and have to call the other location

i am hurt and sadden by this storage unit company . with trust i believed they would take care of our stuff as we were moving instead we get our clothes , cash and credit cards stolen in our storage unit. And then never once did they tell us until we saw our stuff gone and notify them. having this happen has ruin my credit because the person did identify fraud on me . i had many valuable in there just to be gone in a few days. i’m broken and sadden by this. please don’t trust this place if you want to have storage there may be a chance that will be your last time seeing it . deeply sadden by the fact my hard work of buying myself these luxury have been gone in one instance from this storage company lacking cameras inside of the storage facility

Friendly, courteous staff with great service. Facilities feel safe, didn't have any issues & security service was good as well. Thank you Nathaniel for your excellent service.

Never have open units

My car battery died right at closing time and the manager on site was more than understanding

Nathaniel was super willing and helpful to fix an issue with my storage door. He was also surprisingly very knowledgeable and gave me the exact solution to my problem. He made such a huge issue become so effortlessly small. Keep up the good work Champ.

Nathaniel was such a great help. And my storage is exactly what I was looking for

Always helpful and friendly.

Nathaniel was really helpful!

Staff was very friendly and quick to get me situated. Pricing was reasonable and worth the space! Clean facility with no issues!

Nathaniel was amazing and very professional. Great service

Great customer service! Fast and knowledgeable, thank you !

Tenía problemas abriendo mi puerta. El muchacho de la officina me ayudó bien amables gracias.

Once again Nathaniel comes through with his professionalism and courteous nature. If you want to store where someone will take the time to help you with your storage needs he is the guy. If you have a great experience once then you might think it's a fluke, but happens two times in a row, you know the guy has his priorities straight. Thanks Nathaniel for the great customer service!!!!

Very professional , helped me out right away , great service

Nathaniel was awesome. He was quick to help us in a very trying and time consuming issue. Very helpful. thank you Nathaniel!!!

Nathaniel was EXTREMELY helpful and knowledgeable. We came in from out of state with a VERY limited time and Nathaniel, without taking any short cuts, took care of all our needs. I left knowing my valuables were in safe hands. As long as Nathaniel is property manager, I will be a satisfied customer. He needs a raise =). [I was there end of Feb/early March 2021.]

Nathaniel and Yesica were a great help thank you!

They got us exactly what we needed, price was good and Nathaniel was awesome!

good

Nathaniel was very helpful and courteous

Nathaniel took the time to answer all of my questions. He was very respectful and courteous and I will undoubtedly recommend this Public Storage to anyone searching in the area.

Nathaniel is a great employee.

Nathaniel help me out. Good guy!!!

Nathaniel was awesome!!! Live love this business!!!!

Awesome location and awesome reviews for Nathaniel

Is very convenient,they have big and small storages

Such great customer service!

Lady helped me out and was very nice and professional! Thank you so much!

gracias por tu tiempo excelente trabajo Hugo!!

Profesional, courteus, and excellent service from Nathaniel.

Nathaniel was very professional and helpful!! Thanks!!

Needed some boxes and Evelin assisted me. I have already and will definitely continue to recommend your services to others in the future!

Thank you PS. Moved into larger unit. Makes my life easier. Clean place. Just protect my stuff lord!

Evelin always go out of her way to give me the best customer services. If you guys go to Public Storage ask for Evelin she is the best !

The services provided by NATHANIEL, was excellent. I want to add he was very professional on CUStomer Service. My Storage space is in Utah so he also updated my telephone number. And also contacted the Kearns District Office. If I COULD I would give him av10 Rating to match up with the weather. THank you. Good Job. And keep on Smiling.

4/5 because the office space is so small and I wish there were more Public Storage workers to help out the customers in a timely manner. Also needs a bigger parking space and more moving carts! Other than that.. The the property manager Nathaniel is incredibly kind and patient — especially when understanding the stress people can have when moving in or moving out of their unit. I’ve been there at least 3x and all 3x I’ve seen him always running around doing his best to attend all guests needs. The location is perfect because it’s not too far from where I live. The unit is convenient to meet my needs and belongings. Incredibly grateful to find this public storage gem.

Nathaniel was very helpful and p professionalism was greatly appreciated

Eveline fue muy amable y todo fue muy rapido y exellente! Gracias por su ayuda.

Nathaniel was very helpful and patient to answer to all our questions. Highly recommend! Thanks again! 😊

Location is super clean and affordable. Nathaniel is very helpful and nice. I highly recommend this location.

Nathaniel was very helpful and respectful

Nathaniel helped us so much !!! So kind very profesional extreme good service! Thanks again for the information and the help!!!!

I had my storage for two months they were so nice and friendly always ready to answer questions and the pricing was great

Nathanal was the one who help me eith my storage thanks you

Nathanal helped me with my storage unit

Nathaniel the manager is very helpful, storage is perfect & priced well.

Great Facility , quite and clean , friendly employees

Great prices and thanks Michelle Mendez excellent customer service.

Tony was amazing, great costumer service and assisting us with knowledge that we needed to know and giving us great advice

Tony did a great job assisting us with the knowledge we needed to know about keeping our items properly cared for in storage

Nathaniel was very helpful.

Public storage best location ever, great facility, Nathaniel very helpful professional and above all focused on details and security. Thank you 📦📦🚚📦📦

I had a great experience with Nathanial showing me the space I needed to rent. He explained how everthing works. Thank you Nathanial.

Evelin was very efficient, everything was in a timely manner a very good experience thank you.

Nathaniel was very helpful & provide efficient customer Service.

I never usually leave reviews, but the gentleman there, Nathaniel, was quite pleasant. He was quick to answer my q’s and help me know what would work best for me. I’ll definitely keep using this place.

Great experience here. Nathaniel was very helpful. Answered all of my questions and gave some good suggestions.

Nathaniel was very helpful when arranging my first storage. He had everything ready when I arrived at my appointment.

Great customer service nathaniel was very helpful

Nathaniel was a great help, I really enjoyed my experience here

how high(tall) are the units. 5 X 5 by how high.

Very pleasant manager who answered all our questions.

Very good and clean storage , you don't see no pest , good service, good customer service.I would recommend this storage place to friends and relatives.

Thank you Evelin for a great job you do it you did in securing my unit space it really was appreciated I thank you for your attentiveness to my unit and your great customer service. Nathaniel was also helpful.

Nathaniel & Sandra VERY kind persons

Nathaniel was great very professional and efficient

This has been our storage for awhile and the customer service has always been great! Everyone is friendly and helpful. My last visit was with Nathaniel and Sandra who were both very helpful! Thank you guys!!😁😁🙌

Sandra is the best! Awesome customer service!

Great service. Nathanial was great showing me the storage unit!

Great service! Nathaniel was super friendly and helpful.

Nathaniel has helped me soo much with my storage! He was great on showing me the insurance and helped me understand what I was signing for! Thank you!

I had some questions about storage rental, not knowing what size unit or what type odd amenities could be offered or access was provided. Nathaniel was so patient and answered all of my questions thoroughly and helped me make an informed decision for what was best for me!

Nathaniel as extremely helpful and answered every question I had about the facility. More places need friendly, helpful, and smiling people like him! Would definitely consider using the facility after talking to him.

Excellent customer service. Nathaniel answered all of my questions, even when they weren't directly related to his specific location, and with a smile you can definitely hear over the phone!

Nathanel was great. He was very helpful and explained everything from beginning to end. Thanks.

Nathaniel helped me and was wonderful. Thank your

Just got a unit today w/ Nathaniel here at Public Storage and everything went perfect. Great guy and a great help!

Evelin helped us she is very welcoming and kind. She answered all of mine and my mothers questions.

Thanks to Nathaniel moving my belongings into storage was smooth and simple. He made sure that I was fully aware of everything public storage had to offer and was very kind.

Nathaniel great customer service. Very friendly and helpful.

Nathaniel is a great manager!! I recommend this storage.

Very good service nice managers

Just arrived at this property, Evelin is a great help and excellent service

It has been a very pleasant experience... Nathaniel is very helpful and professional in assisting us with our storage need... I’ll definitely recommend this place

Pay attention to all the bad reviews cause are true this people are false advertising!!!!!!! Make sure you come with enough time to double check your unit before you book online the advertised a unit 10+10 and when we got there it wasn’t the unit advertised it was 5+5 DONT PAY ONLINE UNTIL YOU SEE IT

Good place to store your items, just horrible hours .. 9:30 to 6 is pretty early... Still, a good area to store your items. Staff is incredibly friendly and notify you if any fees will happen as a result of a late payment. Good area as well.

Great help by Nathaniel, he took the time to show us the unit and with the process. Thank you

Nathaniel was very helpful and patient, and easy to understand.

I was able to observe Nat working with clients. Absolutely a pleasure to see him work with both unpleasant and pleasant clients. Nat with patience, kindness always maintaining a professional demeanor took care of everyone's needs.

Received a Great experience and also everything I needed to know. Nathaniel was a great help. Amazing customer services.

Great service and amazing prices! Thanks to Nathaniel it was a breeze!

Close to early

Natanael ofresio in muy buen servisio

Nathaniel was very friendly and helpful

Location very clean. Tracy was very helpful and gave a lot of great information I needed. Thank you so much

Nathaniel was extremely helpful and answered all our questions.

Amazing stay at this location. Tracy and Nathaniel were a big help and very professional.

Joanna and Nathaniel Were amazing. Best storage rental experience ever

Very quick and helpful. Space and property were clean and they made it very easy to get everything in order. Would recommend for your storage needs!

Awesome customer service! Great experience!

I have to say public storage at this location is the best. Nathaniel helped me from having all my personal Belongings stollen. Not to mention there are motion sensors at this location. Nathaniel is my hereo and a sweetheart. Very safe, Clean location. Very trustworthy.

Nathaniel was very helpful and patient. Excellent customer service.

Easy access and sign up. Variety of storage options. Staff available on site

Every time I’ve used public storages I get all kinds of different experiences whether it be with staff or other renters, but since I’ve started renting here it’s been hassle free, renters keep to themselves and the staff is pretty friendly! Also Joanna did a great job helping me with my payment! She told me I can pay online which is super convenient! If I could rate more stars I would.

Great customer service by Nathaniel

Have a good experience booking my storage space, Nathaniel was very helpful and answered all my questions.

I have had this storage unit for a year everything is great cheaper than others I have and no complaints was provided great customer service still happy after a year

Very informative and nice area. Nathaniel was very helpful

Very nice staff the place is nice and secure. I especially liked the services that Joanna and Nathaniel provided. Very nice and helpful

Nathaniel and Joanna did a great job helping with my payment! Super friendly and highly would recommend storing here

Nathaniel awesome guy very informative with everything and helpful.😁

Nathaniel was extremely helpful in helping me set up my storage space. It was extremely smooth! Thank you.

Nathaniel was great he help and explained everything so well!

Nathaniel was a great help and save me a lot of time and engery... great counter person!

Really clean place, employee Susanna is really nice and helpful.

Just got a new storage. Nathaniel was very helpful and professional.

Nathaniel has made everything so pleasant, and easy for me, i just transfered to another unit and He assisted me with great help and patience He has always been so curtious and mannered, If ever you need assistance with a strorage I recommend going to the Belflower Public Storage ... Five Stars for you Nathaniel, Your Awesome ....

Thank you to Nathaniel he is helpful and amazing!

Nathaniel was very helpful and friendly. I’d recommend him to my friends.

I've rented at a few public storages before. This location has the best staff. Nathaniel is super helpful and always has a smile ready to make your day better. Keep up the great work!

Very clean and well maintained facility, Nathaniel the manager was very helpful and knowledgeable, he also has a very soothing voice... thank you PS!

Nathaniel makes this location Great! He is always available, helpful and Friendly.

Nathaniel was exeptional...he was very nice as well as helpful. Excellent customer service.

Clean facility. Efficient staff! Thank you Sandra

Sandra was a big help.

Sandra was very nice, she showed me the unit I was interested in. I got a 5x10 I expected it way smaller but It was bigger than what I expected. Can’t wait to store my stuff 🙏

I recently visited this Public Storage to make a couple payments and Sandra made it worry free and significantly quicker than the last time I made payments with another employee. Just simple, clear, fast customer service is what I look for and I was pleased with her helpfulness and timely manners. Thank you Sandra!

It’s a very clean and organized location.

Came here today with my Husband and Elisa was quick to attend to us and answer all questions we had !

This is the most organized PS I’ve ever been too. Nathaniel is super helpful and always has answers to my questions.

Nathaniel was courtesy and knowledgeable and a great advisor in my storage needs. I highly recommend public storage and Nathaniel as your stirage consultant, you cant go wrong!

HACE 5 AÑOS MI FAMILIA USA SUS SERVICIOS DW BODEGA, TIENEN BUENA ATENCIÓN, PERO EL HORARIO NO FAVORECE A PERSONAS QUE TENEMOS NEGOCIO ABRIMOS TEMPRANO Y CERRAMOS TARDE, DEBERIAN DE TENER SERVICIO 24 HORAS..GRACIAS....

Nathaniel cool guy!

Had a great experience here over 3 year Nathaniel was great

Stopped by to get some information on storing my stuff. Sandra was very helpful and knowledgeable about what I needed. Will be back

Nathaniel

Ms. Ruby is a friendly people person. Promote her please!

Excellent customer service. Nathaniel very friendly and nice

Nice staff

Nathaniel was extremely helpful helped me out in a time of crisis I so much appreciated his patience and understanding are very professional. It would be nice if they could open earlier & stay opened later.

Nathaniel and Q were extremely helpful and efficient in assisting me with a quick and easy process to get set up for the first time.

Great service from Katherine today!!! So helpful!

Nathaniel was amazing!! Very accomadating and professional!! Best experience and amazing customer service!

Great experience renting a space here. I was shopping in a few storage facilities before I picked this one. There is a 25$ nonrefundable fee that is added and the lovks they sell are 20$ Plus you have to pay for insurance. I took advantage of the 1/2 first rent. Nathaniel is super professional and made my day! He explained everything.

This is the worst place in the world to keep your belongings. They restrict your access to your property and Nate the manager is straight out of a comic book as the nerdy super villain.

Jazmín es muy responsable siempre llega a la hora y el servicio es muy bueno y siempre me atiende con placer y ace toda la venta bien y tiene buena experiencia en negocio

Nathaniel was a great help explaining the process in detail. Great expo here.

Jazmin was awesome. She provided excellent customer service. She was amazing and extremely PROFESSIONAL.

Nathaniel great service

Hugo was very helpful explained everything. Ask for him!

Jose and Nathaniel helped me out so much after a long drive in traffic. Jose was able to show me my storage unit and completely my paperwork diligently. As this process took place, Nathaniel was locking my unit for me and then proceeded to get my boxes for packing. At the end both gentlemen helped me take all my items to my vehicle.

Nathaniel was very helpful recommend this location.

Nathaniel was wonderful . Polite & very helpful .

Jazmine great customer service

Everything was easy and great with Jose!

1st time I have ever rented a unit. Very polite and pleasant staff. Felt very comfortable and at ease.

Ashley and nathaniel were great

everything was explained clearly and simple by nathaniel. Every question you have he has the answer.

Great and informative experience. Thank you Nathaniel

Place sucks and is hot

Jazmin was really helpful and made everything easy for me.

Amy gave me grate service today on my rental

Amy is amazing !!!!! Thanks for being so nice while taking my payment !!!!

Amy give a exelent service

STORAGE

Amy was a great help I'm happy with the service I'm receiving would recommend this place for storing your things

Katherine helped me today she was very helpful and professional

AMY IS AWESOME,, she showed me storage unit and gave me a lot of information and answered all my questions, I felt really comfortable and I’m glad I chose public storage to store my belongings..

Amy was extremely welcoming and helpful, very neat place. Automatic 5 star.

Amy was extremely friendly, informative and helpful. I feel much safer llstoring my items here knowing people like her work there.

Julio was amazing! Very friendly and helpful throughout the whole process :) Thank you so much !

I really appreciate the professionalism that Amy gave me this morning, when I was trying to close out she was able to assist me and gave me the push cart and she also was very kind about giving me the information to send a letter to the district manager. I want to write a point about improving the customer experience and she gave me all of the information I needed to get in touch with the right people. She’s a great representative for your company, with a great attitude. Tell Amy I said thank you, and thank you public Storage. Sincerely & Soulfully, Dr. Lynnette Long

Amy was amazing and very helpful.

José is a very friendly and helpful guy! Thanks

Amy went above and beyond in helping.....i lighly appreciated that she did that..... Having any work at public storage make it to were customer come back... Thank you amy

I was today here and Amy gave really good service very helpful and polite very happy customer thank you so much!!

Amy was very helpful & knowledgeable with a prettt smile

Julio was very helpedful.

Fast easy and great service thanks to Julio he was ready to answer all my questions!

Amy ella nos trrato muy exelente hizo buen trabajo

All I can say is "Congrats Amy, on your new bundle of joy". I am ever so thankful for order to chaos. You were very much missed Manager Amy. When I saw your smiling face back at work I was relieved and content that my belongings would be looked after. You assisted me in moving my storage to a bigger unit, accommodating me and my sore knee and I appreciate you. You are destined for GREATNESS, your customer service skills are by far the best I have encountered as of yet. In this day and age, with technology the way it is, you are a breath of fresh air. Thank you for all your help. 5 star service once again. I hope those boys know they are in the presence of a great teacher.

Amy was very friendly and was able to help me right away.

Amy helped me out and was very helpful.

Julio was very efficient and helpful with questions. And Jose pleasant.

Awesome service! Julio should get a promotion for his amazing service!!!

Great costumer service by Julio. So easy and economic..

Julio was very helpful, especially since it’s my first time renting a unit! He’s great~

Julio was super helpful and professional. He answered all our questions!

Julio had great customer service.

Julio great customer services

Fue un excelente servicio muchas gracias julio x tú ayuda

I like it

Julio is the man! This place is like a home away from home! 5 Stars

Julio did a great job. Good customer service!

Jose and ashley very kind clrar and prompt to help if I was ther boos. I would give them a rise. !!!

Jose & Ashley

Jose and Ashley were great

If I could put zero stars, I would. First, be aware that many of the positive reviews you read here are most likely requested by the staff after they sign you up (like they did with me). With that said, I would encourage you DO NOT STORE YOUR ITEMS HERE. SOMEONE HERE (MOST LIKELY AN EMPLOYEE) STOLE SOME VERY EXPENSIVE ITEMS OF MINE OUT OF MY UNIT. I HAVE CALLED THE POLICE, HOWEVER, THE ITEMS THEY TOOK HAD A u it c onLOT OF SENTIMENTAL VALUE THAT CAN NOT BE REPLACED. IF I CAN SAVE YOU FROM THE UGLY, NASTY, BETRAYED FEELING I AM FEELING RIGHT NOW, MAYBE IT WILL HELP ME FEEL BETTER. DO NOT TRUST THE PEOPLE HERE, DO NOT TRUST YOUR ITEMS HERE. I have put my belongings in many storage places over the years(30+ years) and have never had anything stolen. Never. It does not matter the quality of lock you put, or if you get the unit at a super low deal. YOU DO NOT WANT TO FEEL HOW I FELT WHEN I REALIZED MY VALUABLE, UNREPLACEABLE ITEMS WERE GONE! YOU HAVE BEEN WARNED!

Good service Thanks Julio

Jose. Was awesome and very professional. He explained everything thoroughly.

Great customer service from Julio. Thank you

Julio was great. Thanks for the service with a smile.

Julio was very helpful and didn't stop looking for a perfect unit for me, I am very happy with his help and service and glad he made this hectic process so easy and simple, thx Julio! Keep up the great work

Changed hours without notice. Planned everything out and had it ruined because I had to wait an hour for the gate to open

Megan and Ashley gave great customer service!!

Jose and Julio are very helpful n professional.. I give them top ten

Megan and Jose helpful in a time of need. Thank you.

Horrible! They cancelled our reservation and didn’t even bother to call us. No one would take responsibility. Horrible customer service.

Megan and hugo Super Helpful! Explained everything Well mannered! Excellent service! So happy!

Megan was very helpful and sweet and gave me such good advice, highly recommend.

I had an easy and informational walk through my storage by Amy. I Recommend this storage

Good price

Megan provided excellent costumer service. Highly recommend her :)

Amy and Megan were very helpful

Amy was helpful so I recommend talk to her.

Amy was very helpful and had great Customer Service.

Its a pleasure coming here and being helped by Jose. He knows exactly what hes doing always willing to answer my questions. Great Being able to store my things without a hassle & Location is convenient to my home.

Amy & her staff are wonderful. Glad I chose to store my belongings here.

Amy was very helpful.Taking time to show me a couple of storage options.Amy was very considerate & took her time walking me thru the contract.Was very satisfied with her expert help!

AMY WAS VERY FRIENDLY AND HELPFUL WHILE ATTENDING TO OUR NEEDS SUFFICIENTLY

Sherry was great ! Customer service

AMY WAS VERY HELPFUL TODAY....GREAT SERVICE

Am y, excelente trato y comunicación, quedé muy satisfecha, gracias

Amy was great in every way helping me get the best for my money and needs. I recommend her and PS in Downey!

Amy was great help

Amy was awesome and vey helpful. Quick set-up and professional!

Jose nos atendio cordialmente.estamos satisfechos con su servicio y atencion.

BUEN TRABAJO DE AMY.

Amy muy buena atención ,,

I don't store at this facility but I always make my payments here, & the new manager Amy is great

Wendy was very helpful and courteous.

Wendy was very helpful and patient

Good place to store your items- very clean and has elevators so you don't have to carry your storage up stairs.

Facility is very very clean and very well lit. Andrea is very helpful and her great attitude makes moving easy

Andreas Customer service was great! She helped md out and was so nice. Had a great attitude! Highly recommend renting here

Andrea customer service was awesome!

I want to say thank you to Public Storage, I appreciate the great customer service, and understand how customer it is. Thank you again, God bless your business.

Excellent customer service. Regina (manager) really took the time to find what I needed.

Andrea was very helpful and property was very clean and well lit. Customer service was definitely 5 star worthy. I highly recommend renting here

Quite and not crowded when I go. But they keep raising prices so I might have to go!

Andrea's customer service was great. She showed me the space I needed and answered all the questions I had. Property is very clean. I recommend renting here!!

Andrea was super helpful and gave excellent instructions about the rental process! The Downey facility is well maintained and very clean. I'm absolutely happy with the service I received!

Great from Jenny an Andrea customer services.

Andrea was very helpful and efficient. Facility is clean and well lit. I highly recommend this facility

Jose thank you great job

Andrea was great during the rental! The facility is safe and we'll lit. I highly recommend renting here. Great customer service all around

Andrea was really awsome, very friendly, prompt professional to the point customer service. I was given all needed information about my storage unit and i was in and out

Fast and efficient very happy

Angel provides excellent customer service . He always helps me whenever i have questions =) i recommened angel and public storage to anyone looking to rent a space!

I really like the service they give me ... In my experience Michael was really helpful 👍🏼👍🏼👍🏼👍🏼👍🏼 thank you Michael I really appreciat your help !!

Angel provided excellent customer service while renting to me i recommend angel to anyone renting at public storage . every manager should be like him .he is very polite and provided me with excellent service

Jenni was very helpful and explaint all details about the unit rented. Very pleasant and will come back again.

Angel was awesome and extremely attentive. He called me to confirm my appointment and waited for me when I was late. Great customer service even when he was super busy dealing with other difficult customers. Thanks!

I went in to get some pricing for a storage unit I will be needing for my small business. Jenni was extremely friendly and helpful in finding the best options to help us make a decision on how much space we will need long term and how each option will effect our budget over the next year. She answered every question with a smile and advised us to call if any questions came up. It was painless and I will be back in a week! Very pleasant experience!

Great service! thanks ladies, fanny and susan

I'm so happy I found this place, I got helped out in which storage size would be convenient for me. The employees were very friendly, welcoming, and super affordable. Thank you Fanny and Susan :)

Susan provides great service... she helps and answers any questions you may have and is very kind and generous. Thanks Susan

1. This place is very clean 2. Susan and Fanny are the best. They are very very helpful and do the very best job to help you in your decisions and have very good follow through. 3. The prices are very reasonable. 4. Always well lit at nightfall. I very highly recommend this storage facility. The manager and staff are fantastic! Thanks again for everything! Regards, William

hola buenas tardes disculpen a toda la jente de downey ca y al rededores les recomiendo este public storage excelente servicio con la señorita susan pasen y ablen con ella muy buen servicio recomendado 100% que tengan buen dia

Professional and courteous staff. Well maintained and clean facility. Facility is well lit and secure. Thanks

Fanny was very helpful, great customer service

Fanny was very detailed oriented with everything. Very good customer service

Wonderful customer service, Susan and fanny needs a pay raise or a bonus.

Susan is great !!

Fanny & Susan gave me the best service. Friendly and great environment

My experience here was the best. Fanny helped me, and made this process so much easier. She walked me through the whole process, and explained everything as well. I would recommend Public Storage to everyone

Fanny was great. Helped us in finding the right size storage for our stuff.

Susan provided excellent service and made the entire process of getting our storage easy. Anyone who needs a storage should ask for Susan.

Hi my name is Kim and I rented a storage space today ans Susan was the person to help me and she was wonderful I really appreciate her help 5 stars for her

Susan was very polite and helpful. Great customer service.....easy access to upstair units.

Fanny, was great. She helped out a lot. Great customer service.

Fanny was very helpful, informative and well mannered. Great experience.

Great service from susan

I have been a customer of the Downey public storage for about 3 years. Susan, the manager at the Downey location has done an excellent job of managing the site. It's always clean and she is very professional when serving the patrons of public storage. I know rating is 5 star, but I would rate them 10 stars. Also, the other employees are excellent as well, especially Frannie.

Susy was very helpful today when i went in she answered all my questions in regarding storage, definately will recommend her . She has excellent customer service !!

Great Customer service. Really nice and showed me around and explained everything. Thank you Sherry.