Public Storage Self-Storage Units at 2075 Newport Blvd, Costa Mesa, CA

Natalie was super helpful and the memorial day sale was great

Natalie was amazing and superhelpful. Come store here

I took my awhile to find the right place to store. Thank you Natalie for making it easy

Natalie showed us the whole facility which was very clean. She gave us a lot of information

I've been using this location for over a year now. Easy entrance and exit with their phone app. The location appears to be unattended, which would account for the restroom being out of essential supplies. We are moving out as we no longer need a storage unit, and we appreciate the interactions we have had with the local district manager when we had questions.

Natalie was very helpful. Ive been to a lot of storages and this location in particular gave great service. Very clean and knowledgeable

The girls in Costa Mesa are great, they do what they can and the place is spotless, their awesome….

Natalie, Dawn, and Anna were Amazing

Natalie was very informative and helpful. The place was clean and the prices were decent

Natalie and yenny were amazing

Natalie (the manager) is an absolute star. She took the time to answer my questions and was kind and warm hearted while still being incredibly efficient. I would recommend this location just based on Natalie’s outstanding personality and phenomenal customer service.

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👍👍👍👍

Natalie was extremely helpful

This is the second space here and love it. Thanks Natalie

thank you natalie

Natalie was super helpful and loved the clean facility

Freaks come out of there. And dwell in their storage.

Very easy location. Natalie was amazing. We stored with public storage multie times and every time its been pleasant. I recommend this facility. Thank you

Natalie was amazing

Clean huge and friendly staff that cares about the guest.

I went to the Costa Mesa store on Newport Blvd. The woman that took care of me was quick, efficient and very sweet!! Would definitely recommend

Leyla gave terrific service. Thank you

Natalie gave tremendous service

Fast, great service & Natalie is extremely helpful. I'm happy!!

Natalie and Acura were great. Acura was super helpful

Natalie was amazing and very professional!!!! Absolutely great location and very clean units!!!

Natalie and susanna were great. Thank you

Natalie grace fantastic service and was very knowledgeable . I always choose public storage

Natalie gave great service. Been here for years. Love this place

Natalie was wonderful

Araceli was awesome! She was really wonderful! .Natalie was great too! Highly recommend this location.

Natalie was extremely helpful. Everything was easy. Thank you for your service

Was trying to figure how everything works for my dad ended up finding the closest public storage nd these two young lady’s help me out so thank you ana and Natalie for great customer service

Natalie, Aracrli, and Ana were amazing

Natalie, Dawn, and Stella have great service

Natalie was super helpful and great

Been a customers for awhile . Thanks Natalie

Thank you so much for helping us and i wish we could give 6 stars. the absolute best service from Sonia. she was so kind to us

Ambrosio was really helpful!

Ambrosio was super chill got me hooked up much love

Ambrosio was super helpful and made this whole process so easy!

Natalie was super delightful. Great experience and customer service

Natalie was a pleasure to work with, the facility was nice and the prices weren't bad! I liked that I saw them cleaning and maintaining the place

This specific location it's a nightmare, often the office it's closed and often the elevator or gate are not working. I recommend a different location or different storage company.

Ambrosio and Susana were super friendly and so competent. I cancelled 2 units and rented a smaller one. I was in and out of the office in a few minutes and my experience could not have been better. Jack

I recently rented a unit here and was helped by Susanna she was very helpful, explained everything very clearly and made sure that the unit was clean and ready for me. I really appreciated all that she did to make this an easy transition.

Susanna and Natalie were beyond amazing…….not only are they super friendly but were super helpful……i know my belongings are safe at this location when there’s amazing staff working there…. I recommend this storage facility …….

Raised price of my unit 33 and a third percent. I would like to hear their reasoning and rationalization behind that. It could be gasoline but how much gasoline can they use? Their storage unit. I think milk has gone up no more than 10%

The two young women at the front desk are so sweet and helpful!! Normally don't leave reviews but they truly provided perfect customer service! Thank you Natalie and Roxanne for a great experience!!

Ambrosia was so friendly and helpful!! She made the whole process smooth and simple!!

Ambrosio was awesome setting me up in my storage space!

Ambrosio did a great job and was extremely helpful!

Thanks you

Stella and Natalie are the best! They helped me out in a big way. The customer service they offer is as far as I can say the best customer service I have received!! Thank you guys very much!!

Natalie was an absolute pleasure to work with. She was very informative and can tell she cares about her job

Natalie was extremely helpful was knowledgeable

So thankful for all the support and help I got , Natalie and staff helped so much !

Clayton was great and very helpful

Clayton was extremely helpful and I appreciated his exceptional service.

Natalie was amazing

Natalie was very helpful. The place was well kept and you can tell she cared about her job

Natalie was absolutely amazing

This is more on me than them, but the gate hours for this storage unit really don’t work for people that don’t get off until 5pm. I should have looked this up before deciding on this unit but every other storage unit i’ve used (at least 3 at this point) has had open gate hours until around 7-9pm. This place closes both their office and their gate hours at 6pm on weekdays and 5pm on weekends. I definitely cannot fit those open windows with my schedule. It’s too bad that I realized this 48 hours after signing up and moving half my items into the unit, and they wouldn’t give me a refund / partial refund. Overall the unit is fine, most of the staff is friendly (I’ve had an issue only with one person), and the location was relatively nice because it’s just off the 55. If these hours work for you, you’ll likely be satisfied. It was not the right fit for me though. Additionally, I found a cheaper and larger unit with much more flexible gate hours. I’m looking forward to relocating my items.

Eric and Clayton were very helpful and professional and overall made my experience great. The property is well kept and would definitely continue to use this property for storage

Great place for storing stuff.i love this location

Natalie was extremely helpful. Facility looks great and clean

Natalie was the absolute Best. Very informative

I rented with Public Storage on and off for years. Natalie was a great employee. The facility was clean and had the best prices.

Very friendly and helpful great service.

Natalie was wonderful. Been storing here for years

Great experience

Thank you Natalie, Noah, and Adam

Great experience

Very professional Very articulate and Informative and patient

Natalie and Giovanna were very Amazing. They really helped me out during this difficult time

Thank you Natalie and Angela

Natalie was amazing. Thank you

Central location and very clean facility. Angela waa extremely helpful and friendly, as was all the staff.

Natalie was great

Public storage is awesome. That's natalie

Thank you Natalie for you service

I had to find a larger storage unit and luckily this place was nearby. Natalie was very informative about the property; assisted me with selecting the perfect unit for my things. This place is kept neat and tidy.

I went in to look at prices today and I definitely received 5 star service from Giovana - very friendly and attentive to my needs also went ahead and told me about the new app I didn’t know of which is very convenient

I was referred to public storage After having a bad experience at another place. Natalie was very knowledgeable and friendly, so glad I made the switch. I already referred friends and family here.

Givanna and Natalie had amazing customer service they helped my mom who isnt fluent in english with smiles and were very patient with us . Definitely would recommend everyone i know to come back to this facility ! ive never been treated as good at other facilities 10/10 om everything !

Great experience. Thank you team

Natalie, Estella, Giovanna & Javier are awesome! Always super friendly and ready to help. This property looks amazing! Super clean and secure. I would definitely recommend if looking for storage.

Clean Facility and quick service! I give it a 👍🏽

Thanks a lot for the information and service Natalie!

Great service and friendly staff!!

Natalie gives some of the best service! She’s one of the best! I highly suggest this company!

Natalie is the absolute best so helpful!!!!

thank you Natalie

Natalie was amazing

Though I don't need my item stored my friend does and he went here not bad

Great customer service

We just passed by

Natalie was very helpful and storage is easy here

Storage was clean and ready to go. Pricing was reasonable and Natalie was friendly

Thank you Natalie

Thank you for your service Natalie

Thank you Natalie

Natalie is amazing. Do you believe in angels?

Thank you Natalie

Went to check out a storage unit at this location, really good experience, thanks to Taylor for helping us out, he found us a good deal and was very helpful! Went above and beyond.

Natalie was super helpful. The facility was nice and easy Edit: She actually was. Until she asked to borrow my phone and posted this review without my knowledge or consent. I only found out because I got a notification that I received a response to “my review” from the facility owner. If she asked me I would not have had a problem posting a good review but given the circumstances...

Natalie was terrific

Thank you Natalie.

Good Location, Clean Units, Prices are Expensive compared to Competitive Market Place

Thank you Natalie and Kaitlynn

Clean and secure storage location! Katelyn was of great help when I was ready to vacate my unit. Thank you!

Thank you Natalie for everything

Natalie was great

Public storage is a great place to rent thanks to Natalie for her Wonderful customer service.

Very clean and secure. Madi was amazing, got back to me immediately. She was very helpful and friendly and the process was super efficient.

I was choose to rent with Public Storage. Natalie and staff were great

Natalie and Morgan were extremely helpful and friendly and made my experience easy and I would recommend Public Storage to anyone in need of a storage unit.

Natalie was Fantastic. She was very informative. The property looked clean and was a very easy process

Natalie gave great service

Natalie was amazing

If I like a place that constantly takes your rates and offers new people 50 dollars a month less than longtime patrons then come on down

Never been there

Always great customer service and helpful! Great storage facility

It's a great place to store stuff.

Thumbs down 👎

Shawn provided great signup and exit service, we couldn’t have had a better experience. All of our interactions happened during COVID but nonetheless, the place was spotless, the communication and service excellent. We moved out but will definitely be back and I would highly recommend this location.

It’s always clean and the manager Ryan is always a tremendous help. He is always friendly and professional.

Very clean place and great customer service! Bryanna was very helpful and very self explanatory, would definitely keep renting spaces at this location, thumbs up for Bryanna 👍🏻.

I have not yet used the storage facilities so cannot speak about them. That's not the purpose of this review. I am commenting on the superb customer service that has been given to me on two occasions by Shawn. I've been planning a move but delayed by the pandemic. I've discussed my options for storage with Shawn. Shawn is always warm, friendly, and welcoming. He never hesitates to help out by looking up information on line, comparing his rates with those of other nearby Public Storage facilities. He's always been courteous and respectful, and gives his full time and attention to the customer. I've received a lot of customer service over the years and without question Shawn ranks at the top of the most positive experiences I've had. Thank you for all your help and information, Shawn.

A very convenient self storage option, good location, very clean facility plus quality service when needed.. We used it for a short term unit before a move, the sign up and vacate process we’re both very easy with Shawn there to help us both times. He was very professional and on his game at all times, thanks Shawn!

Shawn is great customer service person.

The 2 young men who work here are wonderful, Shawn and Dustin. Shawn helped pick out the right boxes for our move across country. The made it such a great experience.

Customer Service is really great. Thanks to Shawn really nice polite and helpful. Thank you

Austin and Shawn are beyond amazing and very professional they both went out of their way to make sure I was taken care of and got the best unit available I would recommend friends and family anytime. Amazing custom service. Xoxoox

Shawn was very helpful and overall it was a great experience.

Austin showed me the space that we needed for our office supplies. We ended up renting a space . The unit was clean/ affordable. Public storage was up to date on all the COVID policies. Thank you Austin !

I have held a storage unit here for about 2 years! Have never had a problem or issue. Everyone in the office was incredibly helpful shout out to Shawn and Austin! Great safety procedures as I move out during the pandemic!

Austin was very informative and helpful with setting us up with a storage unit!

Shawn was awesome and extremely helpful! Thank you!

Sean Loves his job! Great dude

Austin was kind and helpful!

This place was amazing. Shawn was great to work with. Professional and friendly and extremely helpful. It was an incredibly easy process. Was able to get a unit the same day. Super easy. They made a stressful time in my life a whole lot stressful. Thank you

Austin was great with helping close out the storage unit. Customer Service was great while renting here.

Great service, and very helpful! Rented a unit that ended up being too small, Austin helped me quickly get into a bigger unit. Highly recommend!

Austin answered all my questions and expedited the process for me in a professional manner.

We looked all over Costa Mesa for storage. Not sure what we were thinking, it was actually September 3, 2018 approx 420pm (closing at 6pm)Labor Day Monday, but after going to about 5 other storage facilities we finally ended up here. We asked what was available so we could see what the size differences were. Natalie was extremely helpful. She walked us through 2 different buildings and we chose the best one for our needs. We found that we came at the PERFECT TIME. The last day of an extraordinary unit sale. We basically got half price deal. Thank You Natalie. You made our weekend. We got an EXCELLENT DEAL, all aspects were explained in great detail, And she remains helpful if we ever need her. 💙 UPDATE... OCT2020. FACILITIES ARE KEPT CLEAN MASKS REQUIRED OF COURSE. Monique helpful. Shawn helpful and wore gloves to take cash. Plexiglass up for safety. THANKS A TON

Excellent service, clean facility. Staff member Shawn truly went above and beyond to help us out with our families storage needs.

Austin and Shawn were a great help! Clean facilities and climate controlled!

The first unit on Placentia messed up and gave away my unit but Shawn was able to set me up in his locating on Newport Blvd and was very friendly and helpful ♥️🙏🏼 Thank you

The security at the storage unit is awful. My entire storage was completely vacated without mine nor my husband's knowledge I'm talking thousands of dollars worth of merchandise, 2 bikes, clothes shoes EVERYTHING I ask to review the footage they said no. Manager never called back. This place has 0 security apparently. They didn't notice that nor someone taking my stuff.

Made moving an easy process. Austin was a great help! Thank you!

Shawn was so helpful! He is knowledgable & professional. I felt like he & Austin truly cared to help me with my situation.

Eric was so sweet and took great care of us. He expñained eveeything perfectly

The staff here is very helpful and friendly. The space is well maintained and I feel very confident in the safety and security of the storage space

Impeccable customer service from all employees! Shawn, the general manager, was extremely helpful throughout my arrival, as well as my departure. Made the process super easy and seamless! Thanks again!

Shawn Fast and Friendly service. A+

Eric was great. Super helpful. Took the time to get me the right spot. I highly recommend this location. Great customer service.

Eric is awesome, he was very helpful and explained everything to me, made my first experience with public storage absolutely amazing

Sean, the property manager, is very helpful, friendly & accessible.

Wonderful day to find staff lightly working and kindly attentive to questions and looking up all the information needed and verbally being informative about updates and policies. Thumbs up!! Made my day.....

Shawn was awesome and extremely helpful!

Austin was awesome!

This is a great facility. Shawn and the rest of the staff are extremely helpful and friendly. They even called me when my unit was accidentally left open and locked it for me. Very secure place, couldn't be happier.

This location was the easiest part of my move thanks to on site Manager Sean. 5-Star customer service from beginning to end. This location at 2075 Newport Blvd is extremely clean and climate controlled. No extra people hanging out or in units other than moving needs. Sean is always on site and willing to assist in any way you need or want from information to physically helping should you need a hand. Quick easy professional & friendly during a move is a must. He doesn't disappoint! Go there if you need a unit. It's a pleasureable experience.......for moving that is.

First time using this facility, and will use again if need be. Great sevice and clean! Shawn has great customer sevice! Will likely to recommend to others.

I had a great experience with the guys there, I was in and out....

Been at this storage for 5+ year and vacated today. SHAWN helped with the check out process and inspection and was very professional and swift! Thanks Shawn!

Was in and out in 15 minutes. Easy Peasy.

Buen servicio de parte de Austin atencion al cliente

Austin is awesome!

Shawn and Austin are running a tight ship here as always. I’ve been a client for a few months now and I could never imagine using any other company or location for that matter. Always friendly and a very safe COVID-19 establishment. Keep up the amazing work guys!

Tina was great she helped with all my questions and needs.

My PStorage overcharged me for my 8 -10' space going from $88 to $200 plus . management are scoundrels sucking blood at 6 Wrigley in Irvine at Bake Parkway

Worst storage facility ever! Absolutely NO CUSTOMER SERVICE! Not secure or safe! Sean is the worse grounds keeper who can’t protect anything. He’s tooo “afraid” of people to be in the position he is in. I doubt he can even lift a penny he’s so weak and timid.

Shawn was always super friendly. Price was fair.

Great customer service, Shawn was very friendly and helpful when making a payment on my unit. Staff will communicate any discrepancies promptly.

Casimiro

This place is horrible. They close early and the staff is a little feather snowflake lottle crybaby. They terminated my lease for cutting a piece of wood with a battery saw. I will never store with these people again screw these corporate A Holes

Shawn the manager of public storage has been absolutely wonderful it’s literally delightful when I have to go to storage he’s always so pleasant and there’s so many new rules due to covid and he’s so sweet and polite while kindly mentioning the rules I really think he’s the perfect manager he remembers all the conversations we have about my family etc .. so thank you for keeping the facility clean ,safe , & implementing rules in a professional manner

Shawn is very helpful and friendly, great location, very secure and clean. Highly recommended.

Shawn waited on us Saturday mid-day. He was very friendly and professional. We will recommend this location to family and friends. ... Heather and Shane

Staff and management very helpful, special thanks to Sean for switching us to a better unit.

Thanks to Shawn and Raul, I was able to quickly and efficiently get the storage solution that I needed. Super friendly and helpful! Thanks guys!

I went in today to this location for the first time, it’s very well kept by Raul & Shawn they’re awesome! I got all the information I needed about the storages they had at this location. Thank you guys for helping me out!

Raul at the front office was very helpful and very kind we need more good people like him in this world. What a kind soul.

I needed to get a unit for the first time and was very confused coming in. Raul ran down the information making it easy for me and helped me out a lot ! Thank you so much

Shawn and Raul was really helpful they Actually helped me find a better place better price longer working hours they are so fair and great attitude

Shawn estella is the man! He is always super quick to offer assistance and had answers to every question I had. 10/10 best public storage. I’ll always use this location.

Shawn was excellent. He got me in and out of signing up for a locker quickly, showed me everything I needed to know, and was courteous throughout my visit. The 5x10 locker is bigger than anticipated but worked for all of my items with room to spare (going through a divorce so it's my entire life of things/junk). But when it comes down to it, I am writing this review for Shawn because he deserves some love for what he does.

Sean was very helpful. Our light was out when we entered the unit and he can out with his ladder and fixed it as soon as he could! The process from start to finish has been smooth. Thank you Sean!

Shawn was awesome and made the process very east

Shawn was really helpful in us getting a storage room. Definitely coming back.

Had a great experience checking out today - 5 star service! Shawn was very helpful and took extra care to Make my visit pleasant

Great young kid that works there. Very helpful.

My family has used several storage units in the past and I must say this facility is by far the cream of the crop! Their employees are courteous, attentive, and professional. Shawn helped me out on a super busy Saturday and was incredibly helpful! You can tell he takes pride in his work. The other fellas, unfortunately I didn’t catch their names, have always been a respectful and always assisted me when I was in need. One gentleman, a dude with long dreadlocks, was particularly kind and patient. They all deserve a raise!

Great service from Shawn!

Jose was very helpful and beacuse his service I was able to understand better the services of the company, he is a great asset for the company, he went above and beyond to make sure I received the best service there is, thanks Jose

Great customer service! Manny helped us out and was very informative and awesome!

Adam was super helpful on getting me the perfect size of space i needed highly recommend this facility for your storing needs

Adam was fantastic!

Adam was super informative! He got me the perfect storage space and he was super helpful and made move in super easy and stress free especially in this crazy time!

Adam was great!!!

Eric helped me sort out a space today and he was terrific! Courteous, respectful and prompt. Great guy, I highly recommend storing here.

Adam is incredible and super friendly! My storage experience has been super easy and convenient!

Eric was very quick and helpful in getting my storage set up. Thank you!

Adam was awesome! Fast and efficient.

Adam was very helpful in getting me into the storage and moved out smoothly when I was ready to leave. Will come back here for the next time I need to store my stuff! Lots of unit sizes and options.

Adam was very friendly and helpful. He made sure I recieved the best rate for my storage needs. I appreciated his helpful this in this time of stress. Thank you!

Thanks Eric

Safe and good location

Adams and Raul were awesome!!! Thanks guys

Adam is THE BEST!! He was fantastic and solved all of our storage needs! What an experience thanks to Adam!!

Quick and easy, Jose want amazing.

Great service from Adam! Very detailed and informative!

Adam was great!

Adam was extremely helpful in getting our storage unit setup and ready. We are pleased to use this facility!

This location is so nice! Everyone was so welcoming and knowledgeable! I had the pleasure of speaking to Angie while getting my new storage unit and she’s the best! Thank you CMPS!!

Adam is super he got me a storage and made me feel welcomed during my stay here the customer service was spectacular thanks Adam 😁

Angelica & Adam are excellent, process quick, helpful, pleasure to work with!

Great customer service Adam and Angie

This is my second time using this location and Angie was very helpful in providing efficient customer service and making this process extremely easy. Adam was also very informative and helpful.

Adam is the best. It's the top that matters and Adams the tops. I've not seen a more commuted manager and the others there follow suit. He enjoys what hes doing and shows. Ive never felt loyalty to a storage place before but now I do and he's set the standard for all future storage places. I hate that this place is only open til 6 but cuz of Adam I'm ok with it. I was needing more room and looked into changing units to a bigger one than the 10x10 I have and Adam suggested i put my stuff into boxes and wowwwwwwwww I it didn't triple my room. One time my girlfriend needed to get in there but I was 5:59 an he unlocked and waited for us to run up. I just can't speak more highly of him. Other people there like Ryan and Bee are jollier and better,I even more dedicated i believe merely knowing they get to report to somebody fun and chilled yet competent to the hilt and committed to customer satisfaction. I guah but he deserves itm Thanks Public Storage for the free month, but you can bet that Adams why I paid my two weeks and just paid for the next month. I am staying. Yeah, thanks tobAdam.

Adam was great he rented to me the space and made everything clear and efficient. I will be recommending my business to this place because there customer service is outstanding and extremely excellent. Adam thank you for making this storage experience a homerun in the park.

Super clean property for storage I will highly recommend Rayan and Adam they were super helpful and professional and truly gave us an amazing experience while renting our storage unit from September of last year until today. They always have carts near the entrance available to move in stuff or move out and secure access to the elevator as well.

Adam was very helpful.

Nicest staff around ! Ryan and Adam were complete professionals the last time I needed to store things temporarily and I promised I'd be back for any storage needs in the future. About 4 months later came back for a new unit and to my surprise was greeted by name by adam at the counter. He even went so far as to ask how my gf was doing, calling her by name! Mind you adam had only had one encounter with us but took the time to remember us and CARE! Thanks public storage on Newport! You guys truly are the best!

Adam is such an great help when it comes to storage questions to his outstanding customer service and my unit is so clean and nice i reffered alot of friends and famiy to come and store here where you will always find Adam here with a smile on his face. Thanks ADAM.. YOU ROCK ;)

Adam was very helpful.

Beatriz was a great help. Thank you!

Adam , was very nice and helpful.

Ryan and Adam were very helpful. We decided to store are belongings here because of the great customer service.

Ryan and Adam were super helpful and friendly and had great customer service. Definitely recommend this facility, interior was very clean.

Very nice personal highly recommend this place

Adam was super helpful!! My unit is perfect and the process was super fast and easy!

Adam is the best super helpful guy. He got a me a unit in perfect price and size!! Definitely I will come again to rent another unit. He is just best of the best!!!!!

Adam!! Is the best, great customer service!

Adam was very personable and I appreciated the helpful information he provided me with in regards to the storage and possibly becoming a future employee for this company. Thank u again.

Adam was such an awesome help he got me a storage when my move in date was a week from now I'm so glad I came now to get the perfect size unit thank you Adam your the Best

Adam was great! Excellent customer service!

Love this storage location... Safe, clean and easy to access. Service from Adam was excellent.

Adam is so great he has the best customer service I have ever experienced and I highly recommend to store here thanks Adam!!!

Adam was helpful and great. Had great customer service. Would come back and use the service again.

Adam is fantastic I was very pleased with his customer service he was very informative and thorough on all information needed I highly recommend my friends and family to come store here!!! Thanks again Adam your the Bomb!

Adam was fantastic! Couldn’t be happier. Store all your stuff here!

The services provided by Adam was excellent. If I need storage spaces in future, I will return to this location.

Even though I’m posting as Earl Grey, this is really my girlfriend’s review. Melissa Obrien says : Ryan and Adam are super nice, I’m not the most organized girl and I really need a little extra help to get my stuff dialed in. I now consider some of the employees at Public Storage my friends. Thanks again.

Adam, great customer service

Adam was super helpful and answered my many questions. I felt at ease about my move and storage and am glad I came and rented here. Great service!

Ryan was such an awesome help he got me a perfect size unit for a really dope price I highly recommend this storage place forget what other people say about this place I think it's freakin awesome.

All of my stuff got water damage there.place is a real dump.not safe either.homeless people living in there unit and wandering around all day and night on drugs.avoid.

Adam was great!

Ryan!!! What can I say? He’s a ROCK STAR!! Greatest service maybe ever! Thank you!!

Adam was such an amazing help he got me the perfect size storage I needed in no time I highly recommend for your storage needs is to come here and have Adam the Man help you out thanks once again public storage for outstanding customer service

Adam gave outstanding customer service! Very efficient, friendly and courteous !

Ryan provided me with a great service. Glad I choose here to store my belongings very clean and up tight here it seems. I don’t worry that I will be storing long term here. Thank you Ryan for making a difference in my day and being so polite when in time of great stress !

Adam helped me with fast and efficient service. Very friendly and competent.

Thanks Ryan and Adam for impeccable service. Your professionalism and courtesy was second to none. We were in, hooked up with a new unit and out in no time. Highly recommend.

Adam was helpful. I was in and out in 20 mins flat

This was my first time using any storage place at all and I was nervous and afraid I was going to get ripped off. I got a man Ryan Evans there to help me and Ryan handled everything so well , didn't rush me at all or make e feel nervous , gave me plenty of options and made me laugh ! It was great and in so happy with the unit I got and the price is unbeatable. When I told my friends the deal I got they were amazed so im very happy. Ryan I hope you see this thank you so much for you help your the best ! -JP-

Adam was such an awesome help he help me find the perfect size I needed for all my belongings and he went out of his way to make sure my stuff stay protected well recommended 5 STARS!!!!!!

Adam was the best !!!! He was the man and went above and beyond and stayed a little later after a full days work and shift to make sure my stuff was packed up and ready ready to be locked and even helped me with my lock.... THANKS ADAM YOU DESERVE Q PROMOTION I HOPE CORPORATE OR YOUR BOSS READS THIS!!!!!

Adam was a really great help he made the moving in and out process easy 👍 would recommend

Super friendly staff Adam was awesome with helping me and answering my questions super awesome guy!! Loved the experience!

Adam and Ryan are always extremely helpful and tentative, they also were awesome and helped me get rid of some stuff free of charge.

Wow I’m super impressed with the help and information I received from Adam , he showed me very good Customer service by answering all my questions and also to go out the way and show me a few different units so I can decide on my move in and how much space I need to store my items ! He was very informative! 5 stars for this location!😀🙏🏽👌

My overall experience with Public Storage was phenomenal. I have had awful experiences with other storage companies in the past, and this was the exact opposite. Everything from ease of moving in/out, access to push carts, cleanliness of the space and customer service was spot on. Thank you Adam and Ryan for a great experience. I would recommend this facility to anyone.

Greatest storage I've ever had! Nobody likes to move but if you do I highly recommend giving adam and ryan a chance to accommodate your storage needs. They were friendly and helpful and i will definitely be back

Nice place to store your. Staffs here are really nice.

Adam was great, he gave me great deals and excellent customer service

Great customer service Ryan had an awesome attitude made us feel comfortable and explain everything very well. Highly recommended!

Ryan was great to work with. Smooth and easy setup. Just started my first month. Hope it continues to go well!

Bryanna is very professional and explained the whole situation clearly and answered all my questions

Beatriz was extremely helpful and eased the stress of moving with a constant smile and good customer service!

Love this storage facility!!! Great move-in specials and friendly staff with Ryan at the helm keeping things in order and running smooth. Plenty of moving supplies to keep your things nice for the next transition. My personal favorite is the small plastic wrap, serves to keep drawers from sliding open, good for wrapping edges of pictures to keep from damaging. Priceless!!! Updated facility with new elevators and bathroom and office. If you need anything Ryan will do everything in his power to get it done. Paying the rent on time is your part of the deal. Restaurant, barber, close by as well as a veterinarian office if you need your pet supplies. Close to the freeway for a convenient business storage for salespeople. How could it get any better!!!! There's no cryin' with Ryan, only happy storage!!!

The location, and the people who work here, specifically Ryan and Bridget, are amazing. Both were kind and their expertise was wonderful. I wish a smaller space had been available and I'll add that Monique at the 2099 Placentia location was really helpful and professional, but I didn't get the same experience at 2065 Placentia and perhaps it was an off day for the staff.

Very helpful and patient for all my questions. Ryan was a huge help and Brendan deserves praise as well. Thank You Public Storage!!!

Renting our storage unit here was so easy. Ryan in the front office made our experience pleasant. We just rented out unit, but so far the property seems clean and taken care of.

Ryan helped out a lot!

Friendly staff

Go here! Highly recommended!!

Ryan was fantastic and provided very useful info. I ended up signing up.

Ryan always so pleasing and nice to me when I’m at my storage . He rented to me two years ago and because of him I have not moved. He keeps the property so clean and always doing good work. Thank you Ryan

Typical price hike after several months (consumer be aware). Except this Public Storage (PS) off of Newport Blvd. In Costa Mesa., went up 50 dollars after 5 mos. while we've been in good financial standing. After attempting to get some answers from the acting regional manager, he had subordinates call and give typical company BS that our 10x10 is still way under the current market value.....Cmon....not everyone is ignorant. The point is, this guy was either: a) too busy or didnt want to talk about current PS policy. "We care about your business" ....not so much here. 2) Even though we were in good standing, the employee couldnt tell us why their (public storage) lock was on our storage unit as we were moving our stuff out of there. Good thing an employee was in the vicinity or this would have been a different kind of rant. Anyways, these are just a couple experiences we had. On a side note. No issues with this places customer service.

Eric was extremely helpful and gave great service! Glad I decided to store here!

I had really nice experience, Ryan was really helpful and informative, I'd highly recommend public storage

Great service. Excellent care from Ryan and Eric.

Good facility - good service

I have been using this facility for 3 years and have always been very pleased with the personnel, especially Ryan. He always goes out of his way to help me, no matter what my need. If he has to stay open an extra few minutes so I can finish, he does it with a smile. I highly recommend this young man and this facility.

Staff here are super friendly and helpful

Awesome job !!!!!

Went last weekend to rent a unit in person. Their sales office was closed for construction and no employees came to help me. Two girls in public storage polos walked by me without eye contact. Bad customer experience

The manager, Ryan, at this Public Storage location really knew how to make the storage process smooth and easy. Anyone in the Costa Mesa area that needs a storage space should go here and talk to him. I will be recommending my friends and family to come here as well.

I walked in a couple days ago and Brendan took really good care of me! He took his time to answer all of my questions and was a great help to me. He even made me great recommendations for things I will need as I’m transitioning between colleges and will be away for a few months. Thanks Brendan! Come in when he’s here... he’s a ROCK STAR!

Best customer service, thanks Ryan!

Rip off

Goo

Good

I've stored my belongings there for almost 4 years. Staff always extremely helpful. The manager Jim is always there to answer questions or provide help in anyway possible. Building I store my possessions in is always clean and secure. Convenient location. Hours of access is great, fits in with my schedule. Property is always presentable, very well groomed. Recommend to everybody. Been here 9 years. Now still get great service.

Monique was really great and helpful moving my family into a unit. She was friendly and nice and really put us at ease

This facility is great! It was my first time renting a storage and 2 team members, Monique & Ryan really helped me out with everything. Previously went to another storage area close to my house and they it was just horrible service and super pricey. I definitely recommend this location. If you do get in contact with Monique or Ryan! Awesome employees!!

Ryan is very courteous and is always a joyful person.

Great experience with how organized setting up a storage unit is - Ryan and Monique are very professional … thank you for all your help - Ryan you have wonderful customer service - you are impressive - Monique thank you too for helping with all the set up and answering questions

I was so impressed with the place! Definitely rent a unit here. The staff is attentive and knowledgeable. Ryan especially is always warm and welcoming and goes out of his way to go above and beyond. Most importantly, I felt like I mattered. They treat you like a person and not a number. Thank you!

Great service ! Especially Ryan the mags we! Highly recommend .

Ryan very friendly & helpfull. restroom very clean - maybe not after i was finished, but a wonderful space during my visit!

Thanks for great customer service I have an amazing experience every time I used this public storage all personal are very nice people.

Monique- Sevice was great, employee handled my situation properly, overall I was satisfied with the work.

Ryan keeps this place on its toes! Thank you Ryan for always being extremely polite and always accommodating ! Thank you Ryan for making a difference! Who would have ever thought that storage would be a place you look forward to going to. Only to be greeted by the best staff!!

This place has always been so nice, we love the people who run it😎

Highly recommend this location, never had 1 problem, everyone always so professional and helpful. Special thanks to Ryan, Eric, Natalie who are always so accomadating!!

Ryan was extremely knowledgeable and helpful. He had us in and out quickly and covered all information concisely. Thank you

Manny thanks for your excellent service! And the space looks great.

Smells great

Manny is fabulous! So helpful and professional.

Natalie was amazing! Made everything quick and easy! Would recommend highly.

Thank u Ryan for the great service and assistance with my forgotten key 1hr later. I will use you guys again. #haveyouseentim

Natalie was the best customer service representative I’ve ever encountered!

Shoot out to Ryan for the good vibes and the good service I like this place a lot they got good prices an they really nice

Great customer service and clean facility! Natalie did a great job, thanks for walking me through everything!

Natalie and Ryan are awesome! Highly recommended!!!

Never use them at any location!

Natalie is amazing. The way you run a business is by Thinking outside the box. She did that and used common sense and reason to be a leader that she is

Stella, Natalie, and Ryan are THE BEST! I’ve hd a lot of storage units and the personal care they have for their customers is unmatched! I literally hug them when I go in. Choose here you won’t be sorry!

Masna was nice and friendly

Masuma is very helpful & has good customer service

Visited this location yesterday to purchase some boxes and packing supplies and the staff was so kind and courteous. They had exactly what I needed and were very helpful in making sure I didn't forget anything. I would highly recommend this place, especially for your packing / moving needs.